Mohawk MHK3916 Owner Manual

Light Commercial Laminate Flooring
MAINTENANCE
160 South Industrial Blvd. Calhoun, GA. 30701 MohawkGroup.com
800.833.6954 product_tech@mohawkind.com
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Light Commercial Laminate Flooring | MAINTENANCE
Mohawk Laminate Maintenance
Laminate ooring is virtually maintenance-free. Routine cleaning requires you only to vacuum, use a dust mop, or use a slightly damp (NOT wet) mop and then dry immediately with a clean, white cotton cloth.
I. Basic Maintenance Procedure
1. Sweep your oor to remove any particles that could scratch your oor.
Warning: Vacuums with a beater bar or power rotary brush head can damage your oor and should never be used. Use a vacuum cleaner with suction only.
2. Apply the approved Mohawk FloorCare Essentials Hardwood & Laminate cleaner to a terry cloth ooring mop, NOT directly to the oor!
3. Use a back and forth motion with the mop. When the terry cloth cover becomes soiled, simply replace it with a clean one. Cleaning the oor with a soiled cover could cause streaking.
Basic Dry Maintenance
Use a dust mop, microber mop, or vacuum cleaner with suction only. Ensure vacuum cleaner wheels are not
embedded with grit. Plastic wheels may scratch your oor.
For bevel-edge ooring products, we recommend dry maintenance ONLY.
Basic Slightly-Damp Maintenance
Lightly apply an approved cleaning product (or plain water) to a dry, soft cloth. Never apply the cleaning product or
water directly to the oor. Wipe the cloth over the oor, and
ALWAYS WIPE DRY IMMEDIATELY AFTERWARDS, until no moisture is visible on the oor. DO NOT ALLOW THE FLOOR TO AIR DRY.
Wet maintenance is entirely forbidden. Never wet mop or steam clean your oor. Laminate ooring is not suitable
for use in damp spaces like saunas.
II. Guidelines for Cleaning and Care
Sweep regularly, with a soft-bristle broom or dust mop.
Remove spills promptly, and use Mohawk’s FloorCare Essentials Hardwood & Laminate cleaners and a clean white cloth.
Never wet or damp mop your oors. Water can cause damage to your ooring.
Never use soap, detergents, wax, polish, oil/oil soaps, varnish, or shine enhancer/restorer products to clean your oor. Never
use one-step clean-and-shine type products, or any product that sprays liquid directly onto the oor.
Never apply water or a cleaning product directly to the oor; mist the water or product onto a clean, dry cloth, and then use
the cloth to clean the oor.
Never use steam cleaners on your oors. This will force moisture into the ooring and cause damage. Never use any type of
cleaning machine such as buffers/polishers, spray mops or power cleaners.
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Light Commercial Laminate Flooring | MAINTENANCE
Use felt protectors under heavy pieces of furniture and chairs.
Use protective mats at all exterior entrances. Do not use mats or area rug cushions that are constructed of rubber or PVC.
Use urethane-backed products.
Replace hard plastic or metal casters or wheels on furniture with soft rubber casters, or use a protective mat
under the casters.
Protect your oor when using a dolly for moving furniture or appliances. Never slide or roll heavy furniture or appliances
across the oor.
Spiked heels or shoes in need of heel repair can severely damage your oor.
Use protective window coverings to protect oors from excessive heat during periods of direct sunlight.
III. Cleaning Solutions for Spills and Stains
Remove stubborn stains carefully with acetone-based ngernail polish remover. Never use scouring products such as steel wool, abrasive cleaners or scouring powder, as they will scratch the oor.
SPILL CLEANING SOLUTION
Grease, Juice, Wine, Mustard, Coffee, Tea, Milk
Crayon, Asphalt, Nail Polish, Paint, Lipstick,
Ball Point Pen Ink, Laundry Marker Ink
3 parts water & 1 part ammonia, OR,
3 parts water & 1 part vinegar
Denatured alcohol or acetone (nail polish remover);
then, water & an alcohol-based, soap-free,
non-abrasive household cleaner (like Windex)
Gum, Candle Wax Allow to harden; then gently scrape free with a rubber scraper
IV. Corrective Cleaning Procedures
The use of oor cleaning agents not specically recommended by Mohawk can cause oors to yellow, attract more soil, develop a haze and may even create a slip hazard.
To remove residues from improper cleaning agents, we recommend the following:
In a clean spray bottle, mix 1 part non-sudsing household ammonia to 3 parts distilled water. Mist the solution onto a clean terry cloth, cotton, or micro-ber mop (never apply any solution directly to the oor). It may take several cleanings, but this will remove residues left behind by other cleaners. Launder the terry cloth, cotton or micro-ber mop head between cleanings.
Avoid using detergents that contain fabric softener and do not add fabric softener during the rinse cycle. This will prevent residues from being redeposited on to the oor the next time you use the mop head. This solution will not harm the surface of your Mohawk oor.
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Light Commercial Laminate Flooring | MAINTENANCE
Once removed, and you are back to the original surface, we recommend Mohawk FloorCare Essentials for routine maintenance. You may purchase Mohawk FloorCare Essentials at many authorized Mohawk retailers or online at www.mohawkoorcare.com. FloorCare Essentials has been tested and does not leave streaks or haze when applied to a terry cloth, micro-ber, or cotton mop.
You should never wet mop a laminate oor. Using a wet mop may permanently damage the oor. Using Mohawk Floor Care Essentials Hard Surface cleaning products will clean and protect your oor. Remember to never apply any cleaning solution directly to the oor.
Laminate ooring is extremely durable and scratch resistant. However, no laminate product is scratch proof. Unfortunately, scratches and dents are not covered under the warranty. (Please see warranty information for exclusions.)
V. Substances that Will Damage Laminate Flooring
The following substances will damage your laminate ooring if left for longer than 10 minutes on the oor. If spilled on the oor, these substances should be removed immediately, and the area thoroughly cleaned with an alcohol-based laminate cleaner.
Bleach
Hydrochloric Acid
Shoe Polish
Hydrogen Peroxide (30% Solution)
Sodium Hydroxide (25% Solution)
Concentrated Vinegar (30% Acetic Acid)
Acid-based Metal Cleaners
Mercurochrome
Hair Dye and Bleaching Agents
Iodine
Boric Acid
Lacquers and Adhesives
For service under this warranty please contact your Mohawk dealer. Describe the problem, and in many cases, the dealer can provide you with a solution.
For installation, maintenance and technical questions please call the Technical Services Department, (800) 833-6954.
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