Mobotix MX-Q24M-Sec-Night-N22, MX-Q24M-Sec-Night-N11, MX-Q24M-Sec-Night-N11-BL, MX-Q24M-Sec-D11 User Manual

EN

High-resolution 180° Panorama

Q24M: Camera Manual

Allround Easy. Allround Secure.

The HiRes Video Company

High-resolution 180° Panorama

Latest PDF file:

60.165_EN_V3_01/2013

HiRes Video Innovations

The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its

decentralized concept has made high-resolution video systems cost ecient.

MOBOTIX AG • D-67722 Langmeil • Tel: [phone] • Fax: [phone] • [e-mail]

www.mobotix.com

www.mobotix.com > Support > Manuals

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Q24M Camera Manual: Camera Data

MOBOTIX Camera Data

Enter your camera data here.

Camera Model:

Camera Name:

Factory IP Address:

Current IP Address:

DHCP:

Admin User Name:

Admin Password:

Original Q24M image;
Wall mounted at a height
of 2.3 m in a bank

High-resolution 180° Panorama

MOBOTIX Seminars

MOBOTIX oers inexpensive seminars that include workshops and practical exer­cises.

For more information, visit www.mobotix.com

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

> Seminars.

Contents

CONTENTS

Foreword 8

The MOBOTIX Concept 10

Innovative Hemispheric Technology 12

MOBOTIX Hemispheric Technology 14

Superior Storage Solution 16

Added Security Value 18

Cost Benefits And Technical Advantages 20

1 Introduction 22

1.1 Q24M Overview 22

1.2 Q24M Next Generation Hemispheric Technology 31

1.3 General MOBOTIX Camera Functions 32

1.4 Lens Options, Hardware And Software Features 38

2 Installation 42

2.1 Preparing The Installation 42

2.1.1 Wall-Mounted 43

2.1.2 Ceiling-Mounted 46

2.1.3 Mounting Options 49

2.1.4 Network Connection And Power Supply, UPS 50

2.1.5 Preparing The Camera Connections, Wall Outlets 51

2.1.6 Wiring, Fire Prevention, Lightning And Surge Protection 52

2.2 Q24M Basic/Secure: Delivered Parts, Components, Dimensions 54

2.2.1 Delivered Parts And Camera Components 54

2.2.2 Camera Housing And Connectors 55

2.2.3 Q24M: Dimensions Without Mounting Options 56

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2.3 Available Q24M Accessories - Overview 57

2.4 Mounting The Camera Without Accessories 64

2.4.1 Mounting Instructions 64

2.4.2 Required Tools 65

2.4.3 Procedure 66

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Q24M Camera Manual: Contents

2.5 Mounting The Camera With The On-Wall Set 70

2.5.1 Mounting Instructions 70

2.5.2 On-Wall Set 71

2.5.3 Procedure 74

2.6 Mounting The Camera With The In-Ceiling Set 76

2.6.1 Mounting Instructions 76

2.6.2 In-Ceiling Set0 77

2.6.3 Procedure 80

2.7 Installing The Vandalism Set 82

2.7.1 Mounting Instructions 82

2.7.2 Vandalism Set 83

2.7.3 Procedure 86

2.8 Installing The Wall Mount 88

2.8.1 Mounting Instructions 88

2.8.2 Wall Mount 89

2.8.3 Procedure 92

2.9 Installing The Corner And Pole Mount 94

2.9.1 Mounting Instructions 94

2.9.2 Corner And Pole Mount 95

2.9.3 Mounting To A Pole 97

2.9.4 Mounting To A Wall Or Building Corner 98

2.9.5 Mounting The Wall Mount To The Corner And Pole Mount 99

2.10 Replacing The MicroSD Card 100

2.10.1 Removing The MicroSD Card 100

2.10.2 Inserting A MicroSD Card 101

2.11 Network And Power Connection 102

2.11.1 Notes On Cable Lengths And Power Supply 102

2.11.2 PoE Variables 102

2.11.3 Power Supply Using A Switch 103

2.11.4 Power Supply When Connected Directly To A Computer 104

2.11.5 Power Supply (PoE IEEE 802.3af) Using Power-over-Ethernet Products 104

2.11.6 Camera Startup Sequence 105

3 Operating The Camera 106

3.1 Manual and Automatic Operation– Overview 106

3.1.1 Manually Using A Computer In The 10.x.x.x IP Address Range 107

3.1.2 Automatically Using MxControlCenter Or MxEasy 108

3.1.3 Automatically Using DHCP 109

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Contents

3.2 First Images And The Most Important Settings 110

3.2.1 Manually Setting Up The Network Parameters In A Browser 110

3.2.2 First Images And The Most Important Settings In The Browser 112

3.2.3 First Images And Network Parameter Configuration In MxControlCenter 114

3.2.4 First Images And Network Parameter Configuration In MxEasy 119

3.2.5 Integrating And Displaying Cameras 120

3.2.6 Starting The Camera With The Factory IP Address 122

3.2.7 Starting The Camera With An Automatic IP Address (DHCP) 123

3.3 Virtual PTZ And Full Image Recording 124

3.3.1 Preparing The Virtual PTZ Function 124

3.3.2 Full Image Recording 126

3.3.3 Special Q24M Configuration In The Browser 128

3.4 MicroSD Card Recording 135

3.4.1 Introduction 135

3.4.2 Formatting The MicroSD Card 137

3.4.3 Activate Recording 138

3.4.4 Accessing Camera Data 139

3.4.5 Deactivating The Card Memory 139

3.4.6 Using A MicroSD Card In A Dierent MOBOTIX Camera 140

3.4.7 Limitations On Warranty When Using Flash Storage Media 140

3.5 Configuration In The Browser 141

3.5.1 Overview 141

3.5.2 General Browser Settings 141

3.5.3 Additional Configuration Options 144

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3.6 Additional Notes 145

3.6.1 Weatherproofness 145

3.6.2 Password For The Administration Menu 145

3.6.3 Permanently Deactivating The Microphone 145

3.6.4 Starting The Camera With The Factory IP Address 145

3.6.5 Resetting The Camera To Factory Settings 146

3.6.6 Activate Event Control And Motion Detection 146

3.6.7 Deactivate Text And Logo Options 146

3.6.8 Deactivating The Camera Reboot 146

3.6.9 Browser 147

3.6.10 Cleaning The Camera And Lens 147

3.6.11 Safety Warnings 147

3.6.12 Online Help In The Browser 148

3.6.13 RoHS Declaration 148

3.6.14 Disposal 148

3.6.15 Disclaimer 149

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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§

Q24M Camera Manual: Contents

Important Notes

Electrical Installation

Electrical systems and equipment may only be set up, changed and maintained by
a qualified electrician or under the direction and supervision of a qualified electrician
in accordance with the appropriate electrical guidelines.

Legal Aspects Of Video And Sound Recording

You must comply with all data protection regulations for video and sound monitor
ing when using MOBOTIX products. Depending on national laws and the installation
location of the IP Video Door Station, the recording of video and sound data may be
subject to special documentation or it may be prohibited. All users of MOBOTIX
products are therefore required to familiarize themselves with all valid regulations
and comply with these laws. MOBOTIX AG is not liable for any illegal use of MOBOTIX
products.

Network Security

MOBOTIX products include all of the necessary configuration options for operation
in Ethernet networks in compliance with data protection laws. The operator is respon­sible for the data protection concept across the entire system. The basic settings
required to prevent misuse can be configured in the software and are password­protected. This prevents unauthorized parties from accessing these settings.

Never Remove The Dome

The MOBOTIX cameras S14D and S14M should never be operated without their
preinstalled transparent domes (sensor modules S14D and housing S14M) or protec­tive lens screens (sensor modules S14D). The camera is no longer weatherproof
when operated without the domes or protective lens screens. The exposed metal
ring around the lens can become extremely hot when the exterior temperature is
high. Touching this ring can cause burns.

-

Additional Information:
www.mobotix.com

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Contents

Notes And Copyright Information

Download the latest version of this manual, of the Camera Software
Manual and the manuals for MxEasy and MxControlCenter as PDF files from

www.mobotix.com (

Support > Manuals

).

Additional information:
www.mobotix.com

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All rights reserved.

protected trademarks of MOBOTIX AG.
registered trademarks of Microsoft Corporation.

OSX, Bonjour

Computer, Inc.
sion brands and logos referred to are brands, service provision brands and logos
belonging to their respective owners.

Copyright © 1999–2013, MOBOTIX AG, Langmeil, Germany. Information subject to
change without notice!

MOBOTIX

™,

MxControlCenter®

Microsoft, Windows

, the Bonjour logo and the Bonjour symbol are trademarks of Apple

Linux

is a trademark of Linus Torvalds. All other brands, service provi-

and

MxEasy®

Apple

, the Apple logo,

are internationally

and

Windows Server

are

Macintosh

,

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

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Q24M Camera Manual: Foreword

FOREWORD

Dear MOBOTIX customer,

Congratulations on purchasing this globally unique and discreet hemispherical network

camera “Made in Germany”. With its wide range of image display options such

as the panorama function, a virtual PTZ function and live distortion correction,

the Q24M oers whole new application possibilities. Proven MOBOTIX concept

advantages such as
as modern and highly beneficial long-term flash storage located directly in
the camera, are also available.

This Camera Manual Part 1 will give you an initial overview of the innovative

underlying MOBOTIX concept. This includes all the information you need to unpack

and install the camera (Chapter 2) and to view initial images on a PC (Chapter 3).

Please see the Software Camera Manual Part 2, included in the camera packaging, for
information on how to work with the many camera functions, such as e.g. event control
or image storage.

integrated event, alarm and telephony functions

, as well

If you would prefer to work with MxEasy or MxControlCenter instead of the browser con
trolled MOBOTIX camera software, you can download these programs for free including
a manual (PDF) from the MOBOTIX website:

www.mobotix.com/eng_US/Support/Software-Downloads

If you have any questions, our support and international sales stas are available under
[e-mail] from Monday to Friday, 8 a.m. to 6 p.m (German time).

We would like to thank you for your trust and wish you all the best with your new MOBOTIX
camera!

-

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

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Q24M with 10°
On-Wall mount

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Q24M with
In-Ceiling mount

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Q24M Camera Manual: The MOBOTIX Concept

THE MOBOTIX CONCEPT

HiRes Video Innovations

The German company MOBOTIX AG is known as the leading pioneer in network

camera technology since its founding in 1999, and its decentralized concept, has

made high-resolution video systems cost ecient. Whether in embassies, airports,

railway stations, ports, gas stations, hotels or on highways - over one hundred thousand

MOBOTIX video systems have been in operation on every continent for years.

Technology Leader Of Network Cameras

In a short time, MOBOTIX has gained the second place in Europe and the fourth place
worldwide in terms of market share. MOBOTIX has been solely producing megapixel
cameras for years and, in this area, ranks as global market leader in high-resolution
video systems with a market share of over 60%.

Why High-Resolution Systems?

The higher the resolution, the more accurate the detail in the image. With the old analog
technology, a live image has no more than 0.4 megapixels and a recorded image generally

0.1 megapixels (CIF).On the contrary, one MOBOTIX camera with 3.1 megapixels records
around 30 times more detail. As a result, larger image areas with up to 360° allround
views are possible, thus reducing the number of cameras and therefore the costs. For
example, four lanes of a gas station can be recorded with one MOBOTIX camera instead
of four conventional cameras.

Disadvantages Of Old Centralized Solution

Usually cameras only supply the images while the processing and recording is done later
on a central PC using video management software. This traditional centralized structure has
many limitations, since it requires a high network bandwidth and the PC processing power
is not enough for several cameras. A HDTV MPEG4 film already puts considerable strain on
a PC, how can it be expected to process dozens of high-resolution live cameras? Traditional
centralized systems
are therefore less suit­able and unprofitable
than high-resolution
systems due to the
high number of PCs
needed.

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

The Decentralized MOBOTIX Concept

Unlike with other systems, with the decentralized MOBOTIX concept a high-speed
computer and, if requested, digital memory (SD card) is built into every camera
for long-term recording. The PC now serves purely for viewing, not for analysis or
recording. As a result, MOBOTIX cameras can record in response to an event even
without the PC being switched on and digitally store the videos with sound.

The Benefits

MOBOTIX video solutions therefore require significantly:

• fewer cameras due to the more accurate detail of panoramic images with mega
pixel technology,

•

fewer PCs/DVRs, because around 40 cameras can store high-resolution videos with

sound eciently on a single PC, or no PC at all when recording in the camera using
digital memory (USB, SD card),

• lower network bandwidth, because everything is processed in the camera itself
and the high-resolution images therefore do not have to be constantly transported
for analysis.

Robust And Low-Maintenance

MOBOTIX cameras have no mechanical motors for lenses or for movement. Without any
moving parts, they are therefore so robust that maintenance is reduced to a minimum.
The unique temperature range from -30°C to +60°C is achieved without heating or fan
at approximately 4.5 watts. Since no PC hard disk is required for recording, there are no
parts that wear out in the entire video system.

Software Included - For Life

There are no software and licensing costs with MOBOTIX, because the software is always
supplied with the camera; for an unlimited number of cameras and users. The software
package supplied with the camera also includes professional control room software, like
that used in football stadiums, for example. Updates are supplied free of charge on the
website. The system price for a weatherproof camera including lens, query software and
day-to-day recording on the SD card is under 1,000 euro.

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-

One Camera for 4 Gas Pumps - Long-Term Recording Without Peripheral Devices

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

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Fisheye view

Q24M Camera Manual: Innovative Hemispheric Technology

INNOVATIVE HEMISPHERIC TECHNOLOGY

The Hemispheric Camera

The primary components of a hemispheric camera include a fisheye lens, a high-resolu
tion image sensor, and image correction software that is integrated into the camera. Using
an ultra-wide angle fisheye lens, the hemispheric camera captures a 180°-hemispheric
image of the room and projects it onto a high-resolution image sensor.

L11 (fisheye)

Hemispheric
panorama view

vPTZ 1 vPTZ 2

When ceiling mounted, the image area of the hemispheric camera covers the entire room.
The image in the hemisphere is convex, particularly near the image borders. These image
sections are corrected for the viewer by the integrated distortion correction software,
allowing a view of the scene from the usual perspective. The virtual PTZ feature allows
you to enlarge or move image sections within the hemisphere just like PTZ camera, yet
without the need for moving parts.

-

Q24M with
In-Ceiling mount

Handle Several Image Sections at Once

One or more image sections can be corrected for perspective in the hemispheric view,

allowing you to monitor and record several dierent areas of a room at the same

time, something that a mechanical PTZ camera is not capable of doing.

Discreet and Low Maintenance

Hemispheric cameras are extremely discreet because they manage their

task with only one lens, which is generally focused on an entire room

and not a specific object. Hemispheric cameras are without mechanical

moving parts and require low maintenance. In addition, they are silent when

panning and focusing on a specific image area.

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Less Cameras Thanks To Panoramic Views

The perspective of the hemispheric image can also be transformed into an ultra-wide
angle panoramic view spanning 180° if the camera is mounted on a wall, providing a
wall-to-wall view of the room without any blind spots. It oers a substantially better view
of the scene, compared to other cameras, and it also results in the need for fewer cameras
overall. When ceiling mounted, one camera can also capture an entire room by two
opposite panoramic views.

Lobby

Hemispheric 180° panorama

Surveillance of a room with only one camera

with no blind spots

Elevator

Elevator

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Original Q24M image;
wall-mounted at a
height of 2.3 m/7.5 ft

Hemispheric room cov­erage with wall mount­ing – one Q24M replaces
four standard cameras

Keeping Objects In View At All Times

Using solutions featuring several individual cameras,
moving objects will normally jump from one viewing
area of a camera to another. This often produces a
confusing situation for the viewer because objects may
disappear from sight for a moment or even appear
twice if the viewing areas overlap. This is not the case
with hemispheric panoramic cameras. Objects remain
in view at all times and the viewer can always keep
good track of objects in the scene.

Everything Stored In The Recording

Traditional optical PTZ cameras can only record what is being viewed live. The virtual PTZ
feature from MOBOTIX allows users to pan to other areas at a later stage in the recording
because the entire room can be recorded as a hemispheric image.

FOURSTANDARD CAMERAS

Capture less than one single S14M

Lobby

Elevator Elevator

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Integrated
MicroSD card
(max. 64 GB)

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I

h

t

i

w

M

4

2

Q

Original image Q24M;
mounted to a wall in

2.3 m height in a bank

Q24M Camera Manual: MOBOTIX Hemispheric Technology

MOBOTIX HEMISPHERIC TECHNOLOGY

Perfect Room Overview

With the innovative MOBOTIX Hemispheric Technology, an entire room can be ideally

C

e

-

i

l

n

i

n

g

m

o

u

n

t

When several cameras are monitoring a single room, it is dicult to understand the room
layout in its single view. This makes it hard to comprehend the overall setting. The new
panorama function of the Q24M delivers a widescreen image of a high-resolution 180°
allround view. High image quality is achieved through the use of a 3.1 megapixel sensor
and the new hemispheric lens.

monitored. For instance, one single, particularly elegant and discreet, Q24M

replaces the time-consuming and expensive installation of several standard
cameras. This world first demonstrates again the innovative strength of
MOBOTIX as a global leader for megapixel video security systems.

High-Resolution 180° Panorama

High-resolution 180° panorama

vPTZ controla also
via USB joystick

Virtual PTZ (vPTZ) – Without Motor

The Q24M also zooms in on detail.
The image of the Hemispheric cam
era can be continuously enlarged
and any image section examined
using a joystick, for example. Thus
you have a mechanical PTZ-camera
without maintenance or wear and
tear. While zooming into a section in
the live image, a full image can be
stored in the recording for later analy­sis. No PTZ-camera in the world that
operates with a motor can do that!

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

-

vPTZ

www.mobotix.com • [e-mail]

One Camera, More Views

The surround function of the Q24M (ceiling mounted) immediately replaces four conven
tional cameras and shows four dierent directions simultaneously in quad view on a
monitor. Virtual PTZ is available for each of the four views. Together with the 180° panorama
the Q24M can deliver two more views simultaneously, making it possible to see the
overview and to focus on two scenes at the same time (Display Mode “Panorama Focus“).

The Q24M Panorama: one camera - three simultaneous views

High-resolution 180° panorama

Virtual PTZ 1 Virtual PTZ 2

Highly User-Friendly

The full image from a hemispheric lens (Fisheye) is dicult to analyze. MOBOTIX solves this
problem by perfectly straightening the uneven lines in the live image using the camera
software. Since the image distortion correction of the hemispheric view and the generating
of the panoramic view take place in the camera itself, no additional load is placed on the
viewer PC, unlike a “standard” camera. Thus, displaying a large number of panoramic
cameras simultaneously on a single PC is possible.

-

Panorama Focus:
Original Q24M image

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Highly Ecient Image Transferring

While other camera systems always transfer the full images via the network for further
analysis, a MOBOTIX camera sends only the relevant image sections. Therefore, a Q24M
panorama image needs only about 1/6 of the original data volume or bandwidth. This
means up to six times more MOBOTIX cameras can transfer images over a network
compared to “standard” cameras.

Internal DVR With 32 GB

The Q24M stores high-resolution video with sound directly on the integrated Flash memory
without using an external recording device or PC, therefore using no additional network
load. Old recordings can be overwritten automatically or deleted after a predefined period.
The storage capacity is sucient for around 400,000 panorama images or 33 hours of
film (32 GB MicroSD).

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

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Q24M Camera Manual: Superior Storage Solution

SUPERIOR STORAGE SOLUTION

The Market Demands Better Image Quality

When it comes to future-proof video surveillance systems, it is not a matter
of analog or digital but whether it is high-resolution or not. It is important
to note that HiRes video only with decentralized network camera technol
ogy can be implemented at much lower cost than any other type of video
surveillance system.

Central Storage As A Bottleneck

These days, video data is normally pre-processed and stored centrally on
a PC or DVR using video management software. Video and audio streams
from all installed cameras are directed to this central device. This system

is comparable to a highway at rush hour: the more cameras there are, the
faster a data jam on the PC or DVR occurs. This means that despite HiRes cameras, the
data is generally not stored in high-resolution format.

NON-MOBOTIX System

-

Motion detection and pre-

alarm buer are in the PC

(bottleneck)

Storage

Central PC is a bottleneck and a risk for the entire system

MOBOTIX Stores HiRes Cost Eciently

MOBOTIX solves the PC storage bottleneck problem using a unique and yet amazingly
eective method - through the camera itself. High-resolution video with lip synchronized
sound is saved either remotely over the network or locally on flash memory devices (com
mercial SD or CF cards, USB memory).

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

-

Flash memory is a sophisticated form of semiconductor memory without mechanical
moving parts and represents the storage medium of the future thanks to its reliability,
ease of use and low cost.

MOBOTIX System

Network

Software and storage integrated in MOBOTIX cameras

MOBOTIX Stores Data In Flash Memory

• No PC / network is needed for operations and there is no network load

• USB flash media can be connected directly to the camera (instead of internal SD /
CF card); no network is necessary

• Greater reliability (no hard disk drive)

• Ring buer: Old images can be overwritten automatically or deleted after a speci
fied time

MOBOTIX Stores Data Reliably

MOBOTIX’ own flash file system (MxFFS) prevents unauthorized persons from reading or
transferring the internally stored data, even if the card is stolen.

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-

MOBOTIX Only Saves What Is Necessary

The MOBOTIX system includes three important
additional options that allow more data to be
stored for a longer time:

Only the relevant image sections are stored

•
instead of the entire image (for example,
sky or ceiling is removed)

• Video recording only begins when relevant
events take place (such as movement in
the image)

• Temporarily increased frame rate during
continuous recording of events

By connecting external memory over the network
(NAS), the system can be expanded without limita­tions even while it is running.

MOBOTIX Data Storage

• Inside the camera - a 16 GB SD card is

enough to record all day long, making cen
tral data storage devices or PCs unnecessary

• In USB memory (connection via
USB cable) data storage without
mechanical moving parts or
network load (greater
protection against
data theft)

• A file server (NAS)
can store around 10
times more data from MOBOTIX HiRes cam-
eras (than usual)since they use a memory
organization internally

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

-

Added Security Value

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Q24M Camera Manual: Added Security Value

ADDED SECURITY VALUE

Q24M Panorama: one camera - three simultaneous views

High-resolution 180° panorama

Virtual PTZ 1 Virtual PTZ 2

The security barriers that are built into the camera are extremely secure. The camera
images are only accessible to authorized persons and are encrypted via SSL when they
are transferred over the network.

Notification Of Failure

MOBOTIX cameras will automatically report any impairment or failure. This ensures maxi
mum reliability and readiness for use.

Robust, Low-Maintenance Technology

The real added value of MOBOTIX products is
reflected in characteristics such as enhanced
functionality, long life and robustness. MOBOTIX
cameras basically have no moving parts. This
makes the cameras very resistant to wear and
tear, and reduces both maintenance costs and
power consumption.

Alarm Management And Forwarding

Integrated sensors enable MOBOTIX cameras to

recognize when an event has occurred. If neces
sary, the cameras will respond immediately with
an alarm tone and will establish a direct video and
sound connection to a control room.

Absolute Data Security

-

-

Floor plan and camera
view in MxControlCenter
(free control cen­ter software from
MOBOTIX)

Subsequent Searches

Events rarely confine themselves to just one spot. So even when you are looking at an
enlarged detail in live mode, it is always a full image that is recorded. And in this full
image, any section can always be enlarged later or whenever necessary.



© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Sound Increases The Chance Of Detection

In the event of an alarm, MOBOTIX cameras can turn on their built-in microphones and
record lip-synchronous sound. They are therefore an even greater help in analyzing a
situation and easing clarification. In addition, the video system can be used for bidirectional
communication via a loudspeaker/microphone.

No Problems With Backlight

MOBOTIX cameras are not aected adversely by sunlight such as direct sunlight. They
deliver meaningful, detailed images all the time, because the camera software supports
easy programming of independent exposure windows to cope with specific situations.
This makes them ideal for rooms with large glass fronts.

Vandalism-Proof Models

In critical environments or for outdoor use, it is often best to choose vandalism-proof
MOBOTIX cameras. Their steel housing resists even the hardest attacks, and the cameras
will deliver a perfect picture of the attackers.

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Placing the exposure win­dow in the lower image
area (left image) delivers
less optimum results
compared to moving
three individual exposure
windows up toward the
windows (right image)

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

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Fiberglass-reinforced composite housing with built-in cable protection and

Q24M Camera Manual: Cost Benefits And Technical Advantages

THE MOST IMPORTANT COST BENEFITS

Increased Resolution Reduces Amount Of Cameras Needed

1536 lines, high-resolution sensors give a better overview and allow monitor-

1

ing an entire room with just one camera.

Reduced Installation Costs At Any Distance

Standard Ethernet connection enables the use of common network compo-

2

nents such as fi ber, copper and wireless (WLAN).

Intelligent Cameras Reduce The Number Of Storage Devices

The decentralized MOBOTIX concept enables the user to save around 10 times

3

the standard number of cameras using just one storage device.

Event-Controlled Image Format Minimizes Storage Costs

Automatic image adjustment (frame rate, size) in the case of movement, noises

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or sensor action reduces bandwidth and storage requirements.

Low Power Costs, No Extra Heating

Anti-fogging without heating allows the system to be powered throughout the year

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using network cable or two wires (PoE standard) and saves on the cost of power cabling.

Backup Power Supply Costs Reduced By 80%

Low power consumption, approx. 5 watts, enables year-round PoE (no heating

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required) with one centralized UPS from the installation room using network cable.

Robust And Practically Maintenance-Free

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no mechanical moving parts (no auto iris) guarantees longevity.

Software For A Thousand Cameras & Storage Devices Included

The right premium operating software for every application: MxEasy for com-

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pact video solutions, MxControlCenter for the professional control center.

Unlimited Scalability And High Return On Investment

More cameras and storage can be added at any time – even while the system is in

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use; image format, frame rate and recording parameters can be camera-specifi c.

Additional Functions And Other Extras Included

Sound support, lens, wall mount and weatherproof housing (-30 to +60°C/-22 to +140°F)

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are included in the camera delivery; microphone and speakers available for most models.

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THE MOST IMPORTANT TECHNICAL ADVANTAGES

High-Resolution Digital Image Instead Of TV Quality

Megapixel sensor and image processing inside the camera generate sharp images with a
higher resolution than HDTV, allowing them to be recognized as evidence in a court of law.

Hemispheric Technology For An Overview With No Blind Spots

360° allround view or 180° widescreen image, corrected for perspective; only one
camera is needed to view the entire room or train platform without any blind spots.

Bridging Of Recording During Network Failures

In-camera data storage (up to 64 GB) can even bridge longer network
failures or bandwidth fl uctuations (for example with wireless networks).

Professional Software For Systems Of Any Size

This control center and recording software, which is free of charge and used in tens of thou­sands of systems around the world, sets no limits on the number of users, cameras or servers.

Very Low Network Load

E cient video codecs, motion detection and data storage of up to 64 GB in
the camera guarantee a very low network load.

No Storage Limit

There is no storage limit for the entire system because each camera is able
to manage its own terabyte-sized storage device (NAS) via the network.

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Sun And Backlight Compensation

CMOS-sensor without auto iris, digital contrast enhancement and confi gu­rable exposure measurement zones guarantee optimum exposure control.

Day & Night Maintenance-Free

MOBOTIX dual cameras with two sensors and digital switching between day and
night modes operate reliably with no mechanical components in all lighting conditions.

Simultaneous Recording, Event Search And Live Viewing

Live video for multiple users, simultaneous recording and event search possible
in seconds from anywhere in the world via a network connection.

Sound And SIP Telephony

Lip-synchronous sound (live & recording); every camera is also a video IP telephone
compliant with the SIP standard, featuring camera control and automatic alarm calls.

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Q24M Camera Manual: Introduction

1 INTRODUCTION

1.1 Q24M Overview

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Innovative Hemispherical Technology For The Perfect Room Overview

The MOBOTIX Q24M Hemispheric camera is an elegant, ultra-compact and weather proof

IP network dome camera with a special hemispheric lens (fisheye). When mounted on the
ceiling, the camera is capable of providing full 360° allround view or a 180° widescreen
panorama when mounted on a wall. The first of its kind in the world, this camera is
evidence of the MOBOTIX commitment to innovation as the global leader in megapixel
video security cameras.

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Original Q24M image;
Wall mounted at a height
of 2.3 m in a bank

Original full image

High-Resolution 180° Panorama (Wall-Mounted)

When several cameras are monitoring a single room, it is dicult to understand the room

layout in its single view. This makes it hard to comprehend the overall setting. The new
panorama function of the Q24M delivers a widescreen image of a high-resolution 180°
allround view. High image quality is achieved through the use of a 3.1 megapixel sensor
and the new hemispheric lens.

High-resolution 180° panorama

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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Q24M Overview

Panorama Focus – One Camera, Three Views (Wall-Mounted)

Maximum room overview while simultaneously viewing detail in a single image: the Q24M
is capable of providing two more views at the same time with the 180° panorama, allow­ing you to focus on two scenes in parallel ("Panorama Focus" display mode).

The Q24M Panorama: one camera - three simultaneous views

High-resolution 180° panorama

Virtual

PTZ 1 Virtual PTZ 2

Double Panorama For A Simultaneous View In Two Directions (Ceiling-Mounted)

When the camera is mounted in the center of the ceiling of a room, "Double Panorama"

display mode provides a corrected panorama image of both halves of the room. It cor

responds roughly with the situation of personally standing in the middle of the room and
being able to look both forwards and backwards at the same time. A superb overview
for the user – provided by a single Q24M camera alone.

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Panorama Focus:
Original Q24M image

Original full image

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© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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Double Panorama:
Original Q24M image

Original full image

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Q24M Camera Manual: Introduction

Full Image And Normal View

With innovative MOBOTIX Hemispheric Technology, an entire room can be ideally monitored.

For instance, one single, particularly elegant and discreet, Q24M replaces the time-consuming
and expensive installation of several standard cameras. The overview image provided by a
single Q24M, which may be tailored in a number of ways according to specific user require
ments, not only reduces the number of required cameras, but also minimizes the system
costs by reducing the wiring complexity, emergency power requirements and number of
recording devices required.

In addition to Panorama, Double Panorama and Panorama Focus views, the Q24M image
may be displayed on a monitor in the original fisheye version ("Full Image" display mode),
the camera-corrected full image ("Normal" display mode) and in a quad view of all four
directions ("Surround" display mode). Switching to a dierent display mode is possible at
any time within seconds.

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Fisheye Original Image: Full Image

Corrected Image Section: Normal

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Q24M Overview

Surround View (Quad View), Based On The Correct Full Image

The Q24 “Surround” display mode replaces (when ceiling mounted) four cameras, and
shows four directions simultaneously on the monitor in a quad view. The preset North
position can be moved to any direction in the image; the camera generates the other
three directions (East, South, West) automatically and stores them as separate views.

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North

West South

Surround View: Quad

Each of the four views features a software-controlled

pan/tilt/zoom function (virtual PTZ), allowing it to be
customized as necessary.

In order to reduce user workload, the Q24M can store

in addition to the North, East, South and West standard
views, a total of 256 user-defined camera views
using the vPTZ function, which can easily be brought
up using joystick keys or softbuttons. Besides being
able to manually bring up specific camera views, the
camera can also show them automatically by moving
through the North, East, South and West views or by
showing the first 16 saved camera views (one after
the other like in a slide show).

East

vPTZ & Zoom

Original Q24M image:
Each of the 4 views can

be individually modied

Original full image

vPTZ & Zoom

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Quick and easy naviga­tion with a USB joystick

Q24M Camera Manual: Introduction

Virtual PTZ (vPTZ) – No Motor Required

The Q24M can zoom in on detail as well. These vPTZ functions are a standard feature in
the integrated Q24M camera software. The image from the hemispheric camera can be

enlarged using e.g. the mouse wheel, a joystick or a software-controlled PTZ panel,

and you can "move" the view to any section of the image. This provides the features

of a mechanical PTZ camera without the disadvantages of maintenance and

wear.

vPTZvPTZ

The vPTZ functionality works dierently depending on the camera operation platform
(web browser, MxEasy, MxControlCenter). Virtual zoom, pan and tilt using MxEasy and
MxControlCenter is very simple thanks to special software tools and the use of an optional

joystick. However, a joystick may also be used even with pure browser-based operation

from Internet Explorer (together with an ActiveX plug-in).

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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Q24M Overview

Live Image Stored Full Image Full Image Evaluation

Simultaneous Corrected Live Image And Full Image Recording

All conventional, motorized PTZ cameras only store the image that is currently viewed as
the live image (live image recording). This has one serious disadvantage as the record

ing can only show what has happened in the "visible" portion of the image; the rest is

lost and cannot be examined later on. For this reason, MOBOTIX has added the new full

image recording feature to the Q24M. This will not store the currently viewed image that
reflects the pan/tilt position and the zoom setting chosen by the user, but the full sensor

image - without vPTZ settings or image correction. When examining the recorded images,
the vPTZ features again come into play, as they allow zooming the visible image and use
the pan/tilt features to examine every corner of the recorded full image.

Example: The people marked by the red circle in the middle area of the image would
not have been recorded by a regular PTZ camera; the full image recording of the Q24M
allows to determine for example, the exact time at which the people entered the image
area recorded by the camera. A Browser (Internet Explorer with MxPEG ActiveX plug-in),

MxControlCenter or MxEasy can be used to examine the recorded sequences.

Live Image Stored Full Image Full Image Evaluation

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Integrated vPTZ func­tions allow "analysis" of
the complete saved full
image at a later point
in time (in MxEasy and
MxControlCenter)

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The camera software is
responsible for image
correction, reducing
load on the user PC

Q24M Camera Manual: Introduction

Maximum Ease Of Use

The full image generated by the hemispherical lens (fisheye) can be dicult to evaluate.
MOBOTIX solves this problem with image distortion correction in the camera software that
displays perfectly corrected live images. The user PC does not experience any additional

load through this process, as image correction and generation of all desired image views
takes place in the camera itself. The result is that a large number of panoramic cameras
may be displayed simultaneously on a single PC.

Highly Ecient, Application-Oriented Image Transfer

While other camera systems must transport the full 3.1 megapixel image over the network
for further processing, a MOBOTIX camera will only transmit the desired image sections.
This means that a Q24M panorama image will only require a small part of the usual data
and bandwidth. Data from up to six times as many MOBOTIX cameras may be transported
over the same network compared to “standard” cameras.

Corrected image after
panorama correction

Economical bandwidth
usage due to smaller,
in-camera corrected
images (no loss of
image information)

Full image at 3.1 megapixels (2048 x 1536 pixels)

Panorama image at 0.6 megapixels (1280 x 480 pixels)

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Q24M Overview

Internal DVR

The Q24M secure models feature direct recording to integrated

MicroSD cards, which makes the camera fully independent of

any external storage media, even for longer periods of time. The
camera internally saves high-resolution video with sound, with
out requiring an external storage device or PC, and thus without
any network load whatsoever. Old recordings may be overwritten
automatically or automatically deleted after a specified period of
time. A 16GB MicroSD card, for example, allows the camera to
store more than a quarter million event images in VGA format
(640x480). For security reasons, the camera can even encrypt
the stored data.

Power failures are not an issue, as the video and image sequences remain safely stored
on the MicroSD card. Access to stored video sequences is possible at any time from the
camera user interface in the browser, MxControlCenter or MxEasy. If you would like to archive
sequences, you can store all of the data or only certain parts to a computer or a hard disk.

High Frame Rates Of Up To 30 fps

Like all other MOBOTIX cameras, the Q24M models can generate live video streams
with high frame rates and up to 3.1 megapixel image resolution (QXGA with 2048x1536
pixels). Up to 30fps are generated at megapixel resolution (1280x960 pixels). Even at

3.1 megapixel resolutions, the camera will still generate up to 20fps! Lip-synchronous
audio is transferred at all times.

Robust And Maintenance-Free

Thanks to its low power consumption of about 4 Watts and the total absence of mechanical
moving parts, the Q24M models feature the highest operating temperature range from

-30°C to +60°C (-22°F to +140°F). Both Q24M models (BASIC & SECURE) are absolutely dust
proof to IP54, with the SECURE model being resistant against water jets (IP65) also. Since
the cameras neither fog up nor require heating, power can be supplied all-year round
via the network cabling using standard PoE products.

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4 GB MicroSD-card
already installed in the
camera (Q24M-Secure)

Camera Design Creates New Applications

Some application scenarios benefit from a surveillance camera that is present, but without
attracting attention. The low-key, elegant appearance of the camera, especially when

installed with the In-Ceiling set, makes the Q24M an optimum solution where discreet

design and an inconspicuous look are important. Hotels and restaurants present an

ideal example, but installations in public buildings, waiting rooms and showrooms are

also highly suitable.

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Q24M in the In-Ceiling
Set (local public
transport bus)

Q24M in the In-Ceiling
Set with stainless
steel ring (elevator)

Q24M Camera Manual: Introduction

The integrated DVR functionality with long-term storage on a MicroSD card also makes
the camera an ideal solution for mobile applications since it only requires a power sup
ply via the network cable (standard PoE) for full event-driven recording with video and
audio, thus delivering a complete standalone product. Application examples in this con
text are installations in public transportation such as busses, trains, aboard ships, airplanes,
etc.

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Model Versions

The Q24M is available in Secure and Basic models, which come with dierent features.

Both models can also be ordered with an L22 Super Wide-Angle lens with a horizontal
image angle of 90°.

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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