Mobotix MX-Q24M-Sec-Night-N22, MX-Q24M-Sec-Night-N11, MX-Q24M-Sec-Night-N11-BL, MX-Q24M-Sec-D11 User Manual

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High-resolution 180° Panorama

Q24M: Camera Manual

Allround Easy. Allround Secure.

The HiRes Video Company

High-resolution 180° Panorama

Latest PDF ﬁle:

60.165_EN_V3_01/2013

HiRes Video Innovations

The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its

decentralized concept has made high-resolution video systems cost ecient.

MOBOTIX AG • D-67722 Langmeil • Tel: +49-6302-9816-103 • Fax: +49-6302-9816-190 • sales@mobotix.com

www.mobotix.com

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Q24M Camera Manual: Camera Data

MOBOTIX Camera Data

Enter your camera data here.

Camera Model:

Camera Name:

Factory IP Address:

Current IP Address:

DHCP:

Admin User Name:

Admin Password:

Original Q24M image; Wall mounted at a height of 2.3 m in a bank

High-resolution 180° Panorama

MOBOTIX Seminars

MOBOTIX oers inexpensive seminars that include workshops and practical exercises.

For more information, visit www.mobotix.com

www.mobotix.com • sales@mobotix.com

> Seminars.

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Contents

CONTENTS

Foreword 8

The MOBOTIX Concept 10

Innovative Hemispheric Technology 12

MOBOTIX Hemispheric Technology 14

Superior Storage Solution 16

Added Security Value 18

Cost Beneﬁts And Technical Advantages 20

1 Introduction 22

1.1 Q24M Overview 22

1.2 Q24M Next Generation Hemispheric Technology 31

1.3 General MOBOTIX Camera Functions 32

1.4 Lens Options, Hardware And Software Features 38

2 Installation 42

2.1 Preparing The Installation 42

2.1.1 Wall-Mounted 43

2.1.2 Ceiling-Mounted 46

2.1.3 Mounting Options 49

2.1.4 Network Connection And Power Supply, UPS 50

2.1.5 Preparing The Camera Connections, Wall Outlets 51

2.1.6 Wiring, Fire Prevention, Lightning And Surge Protection 52

2.2 Q24M Basic/Secure: Delivered Parts, Components, Dimensions 54

2.2.1 Delivered Parts And Camera Components 54

2.2.2 Camera Housing And Connectors 55

2.2.3 Q24M: Dimensions Without Mounting Options 56

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2.3 Available Q24M Accessories - Overview 57

2.4 Mounting The Camera Without Accessories 64

2.4.1 Mounting Instructions 64

2.4.2 Required Tools 65

2.4.3 Procedure 66

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Q24M Camera Manual: Contents

2.5 Mounting The Camera With The On-Wall Set 70

2.5.1 Mounting Instructions 70

2.5.2 On-Wall Set 71

2.5.3 Procedure 74

2.6 Mounting The Camera With The In-Ceiling Set 76

2.6.1 Mounting Instructions 76

2.6.2 In-Ceiling Set0 77

2.6.3 Procedure 80

2.7 Installing The Vandalism Set 82

2.7.1 Mounting Instructions 82

2.7.2 Vandalism Set 83

2.7.3 Procedure 86

2.8 Installing The Wall Mount 88

2.8.1 Mounting Instructions 88

2.8.2 Wall Mount 89

2.8.3 Procedure 92

2.9 Installing The Corner And Pole Mount 94

2.9.1 Mounting Instructions 94

2.9.2 Corner And Pole Mount 95

2.9.3 Mounting To A Pole 97

2.9.4 Mounting To A Wall Or Building Corner 98

2.9.5 Mounting The Wall Mount To The Corner And Pole Mount 99

2.10 Replacing The MicroSD Card 100

2.10.1 Removing The MicroSD Card 100

2.10.2 Inserting A MicroSD Card 101

2.11 Network And Power Connection 102

2.11.1 Notes On Cable Lengths And Power Supply 102

2.11.2 PoE Variables 102

2.11.3 Power Supply Using A Switch 103

2.11.4 Power Supply When Connected Directly To A Computer 104

2.11.5 Power Supply (PoE IEEE 802.3af) Using Power-over-Ethernet Products 104

2.11.6 Camera Startup Sequence 105

3 Operating The Camera 106

3.1 Manual and Automatic Operation– Overview 106

3.1.1 Manually Using A Computer In The 10.x.x.x IP Address Range 107

3.1.2 Automatically Using MxControlCenter Or MxEasy 108

3.1.3 Automatically Using DHCP 109

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Contents

3.2 First Images And The Most Important Settings 110

3.2.1 Manually Setting Up The Network Parameters In A Browser 110

3.2.2 First Images And The Most Important Settings In The Browser 112

3.2.3 First Images And Network Parameter Conﬁguration In MxControlCenter 114

3.2.4 First Images And Network Parameter Conﬁguration In MxEasy 119

3.2.5 Integrating And Displaying Cameras 120

3.2.6 Starting The Camera With The Factory IP Address 122

3.2.7 Starting The Camera With An Automatic IP Address (DHCP) 123

3.3 Virtual PTZ And Full Image Recording 124

3.3.1 Preparing The Virtual PTZ Function 124

3.3.2 Full Image Recording 126

3.3.3 Special Q24M Conﬁguration In The Browser 128

3.4 MicroSD Card Recording 135

3.4.1 Introduction 135

3.4.2 Formatting The MicroSD Card 137

3.4.3 Activate Recording 138

3.4.4 Accessing Camera Data 139

3.4.5 Deactivating The Card Memory 139

3.4.6 Using A MicroSD Card In A Dierent MOBOTIX Camera 140

3.4.7 Limitations On Warranty When Using Flash Storage Media 140

3.5 Conﬁguration In The Browser 141

3.5.1 Overview 141

3.5.2 General Browser Settings 141

3.5.3 Additional Conﬁguration Options 144

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3.6 Additional Notes 145

3.6.1 Weatherproofness 145

3.6.2 Password For The Administration Menu 145

3.6.3 Permanently Deactivating The Microphone 145

3.6.4 Starting The Camera With The Factory IP Address 145

3.6.5 Resetting The Camera To Factory Settings 146

3.6.6 Activate Event Control And Motion Detection 146

3.6.7 Deactivate Text And Logo Options 146

3.6.8 Deactivating The Camera Reboot 146

3.6.9 Browser 147

3.6.10 Cleaning The Camera And Lens 147

3.6.11 Safety Warnings 147

3.6.12 Online Help In The Browser 148

3.6.13 RoHS Declaration 148

3.6.14 Disposal 148

3.6.15 Disclaimer 149

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Q24M Camera Manual: Contents

Important Notes

Electrical Installation

Electrical systems and equipment may only be set up, changed and maintained by a qualiﬁed electrician or under the direction and supervision of a qualiﬁed electrician in accordance with the appropriate electrical guidelines.

Legal Aspects Of Video And Sound Recording

You must comply with all data protection regulations for video and sound monitor ing when using MOBOTIX products. Depending on national laws and the installation location of the IP Video Door Station, the recording of video and sound data may be subject to special documentation or it may be prohibited. All users of MOBOTIX products are therefore required to familiarize themselves with all valid regulations and comply with these laws. MOBOTIX AG is not liable for any illegal use of MOBOTIX products.

Network Security

MOBOTIX products include all of the necessary conﬁguration options for operation in Ethernet networks in compliance with data protection laws. The operator is responsible for the data protection concept across the entire system. The basic settings required to prevent misuse can be conﬁgured in the software and are passwordprotected. This prevents unauthorized parties from accessing these settings.

Never Remove The Dome

The MOBOTIX cameras S14D and S14M should never be operated without their preinstalled transparent domes (sensor modules S14D and housing S14M) or protective lens screens (sensor modules S14D). The camera is no longer weatherproof when operated without the domes or protective lens screens. The exposed metal ring around the lens can become extremely hot when the exterior temperature is high. Touching this ring can cause burns.

Additional Information: www.mobotix.com

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Contents

Notes And Copyright Information

Download the latest version of this manual, of the Camera Software Manual and the manuals for MxEasy and MxControlCenter as PDF ﬁles from

www.mobotix.com (

Support > Manuals

Additional information: www.mobotix.com

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protected trademarks of MOBOTIX AG. registered trademarks of Microsoft Corporation.

OSX, Bonjour

Computer, Inc. sion brands and logos referred to are brands, service provision brands and logos belonging to their respective owners.

MOBOTIX

™,

MxControlCenter®

Microsoft, Windows

, the Bonjour logo and the Bonjour symbol are trademarks of Apple

Linux

is a trademark of Linus Torvalds. All other brands, service provi-

and

MxEasy®

Apple

, the Apple logo,

are internationally

and

Windows Server

are

Macintosh

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Q24M Camera Manual: Foreword

FOREWORD

Dear MOBOTIX customer,

Congratulations on purchasing this globally unique and discreet hemispherical network

camera “Made in Germany”. With its wide range of image display options such

as the panorama function, a virtual PTZ function and live distortion correction,

the Q24M oers whole new application possibilities. Proven MOBOTIX concept

advantages such as as modern and highly beneﬁcial long-term ﬂash storage located directly in the camera, are also available.

This Camera Manual Part 1 will give you an initial overview of the innovative

underlying MOBOTIX concept. This includes all the information you need to unpack

and install the camera (Chapter 2) and to view initial images on a PC (Chapter 3).

Please see the Software Camera Manual Part 2, included in the camera packaging, for information on how to work with the many camera functions, such as e.g. event control or image storage.

integrated event, alarm and telephony functions

, as well

If you would prefer to work with MxEasy or MxControlCenter instead of the browser con trolled MOBOTIX camera software, you can download these programs for free including a manual (PDF) from the MOBOTIX website:

www.mobotix.com/eng_US/Support/Software-Downloads

If you have any questions, our support and international sales stas are available under intl-support@mobotix.com from Monday to Friday, 8 a.m. to 6 p.m (German time).

We would like to thank you for your trust and wish you all the best with your new MOBOTIX camera!

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Q24M with 10° On-Wall mount

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Q24M with In-Ceiling mount

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Q24M Camera Manual: The MOBOTIX Concept

THE MOBOTIX CONCEPT

HiRes Video Innovations

The German company MOBOTIX AG is known as the leading pioneer in network

camera technology since its founding in 1999, and its decentralized concept, has

made high-resolution video systems cost ecient. Whether in embassies, airports,

railway stations, ports, gas stations, hotels or on highways - over one hundred thousand

MOBOTIX video systems have been in operation on every continent for years.

Technology Leader Of Network Cameras

In a short time, MOBOTIX has gained the second place in Europe and the fourth place worldwide in terms of market share. MOBOTIX has been solely producing megapixel cameras for years and, in this area, ranks as global market leader in high-resolution video systems with a market share of over 60%.

Why High-Resolution Systems?

The higher the resolution, the more accurate the detail in the image. With the old analog technology, a live image has no more than 0.4 megapixels and a recorded image generally

0.1 megapixels (CIF).On the contrary, one MOBOTIX camera with 3.1 megapixels records around 30 times more detail. As a result, larger image areas with up to 360° allround views are possible, thus reducing the number of cameras and therefore the costs. For example, four lanes of a gas station can be recorded with one MOBOTIX camera instead of four conventional cameras.

Disadvantages Of Old Centralized Solution

Usually cameras only supply the images while the processing and recording is done later on a central PC using video management software. This traditional centralized structure has many limitations, since it requires a high network bandwidth and the PC processing power is not enough for several cameras. A HDTV MPEG4 ﬁlm already puts considerable strain on a PC, how can it be expected to process dozens of high-resolution live cameras? Traditional centralized systems are therefore less suitable and unproﬁtable than high-resolution systems due to the high number of PCs needed.

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The Decentralized MOBOTIX Concept

Unlike with other systems, with the decentralized MOBOTIX concept a high-speed computer and, if requested, digital memory (SD card) is built into every camera for long-term recording. The PC now serves purely for viewing, not for analysis or recording. As a result, MOBOTIX cameras can record in response to an event even without the PC being switched on and digitally store the videos with sound.

The Beneﬁts

MOBOTIX video solutions therefore require signiﬁcantly:

• fewer cameras due to the more accurate detail of panoramic images with mega pixel technology,

•

fewer PCs/DVRs, because around 40 cameras can store high-resolution videos with

sound eciently on a single PC, or no PC at all when recording in the camera using digital memory (USB, SD card),

• lower network bandwidth, because everything is processed in the camera itself and the high-resolution images therefore do not have to be constantly transported for analysis.

Robust And Low-Maintenance

MOBOTIX cameras have no mechanical motors for lenses or for movement. Without any moving parts, they are therefore so robust that maintenance is reduced to a minimum. The unique temperature range from -30°C to +60°C is achieved without heating or fan at approximately 4.5 watts. Since no PC hard disk is required for recording, there are no parts that wear out in the entire video system.

Software Included - For Life

There are no software and licensing costs with MOBOTIX, because the software is always supplied with the camera; for an unlimited number of cameras and users. The software package supplied with the camera also includes professional control room software, like that used in football stadiums, for example. Updates are supplied free of charge on the website. The system price for a weatherproof camera including lens, query software and day-to-day recording on the SD card is under 1,000 euro.

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One Camera for 4 Gas Pumps - Long-Term Recording Without Peripheral Devices

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Fisheye view

Q24M Camera Manual: Innovative Hemispheric Technology

INNOVATIVE HEMISPHERIC TECHNOLOGY

The Hemispheric Camera

The primary components of a hemispheric camera include a ﬁsheye lens, a high-resolu tion image sensor, and image correction software that is integrated into the camera. Using an ultra-wide angle ﬁsheye lens, the hemispheric camera captures a 180°-hemispheric image of the room and projects it onto a high-resolution image sensor.

L11 (ﬁsheye)

Hemispheric panorama view

vPTZ 1 vPTZ 2

When ceiling mounted, the image area of the hemispheric camera covers the entire room. The image in the hemisphere is convex, particularly near the image borders. These image sections are corrected for the viewer by the integrated distortion correction software, allowing a view of the scene from the usual perspective. The virtual PTZ feature allows you to enlarge or move image sections within the hemisphere just like PTZ camera, yet without the need for moving parts.

Q24M with In-Ceiling mount

Handle Several Image Sections at Once

One or more image sections can be corrected for perspective in the hemispheric view,

allowing you to monitor and record several dierent areas of a room at the same

time, something that a mechanical PTZ camera is not capable of doing.

Discreet and Low Maintenance

Hemispheric cameras are extremely discreet because they manage their

task with only one lens, which is generally focused on an entire room

and not a speciﬁc object. Hemispheric cameras are without mechanical

moving parts and require low maintenance. In addition, they are silent when

panning and focusing on a speciﬁc image area.

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Less Cameras Thanks To Panoramic Views

The perspective of the hemispheric image can also be transformed into an ultra-wide angle panoramic view spanning 180° if the camera is mounted on a wall, providing a wall-to-wall view of the room without any blind spots. It oers a substantially better view of the scene, compared to other cameras, and it also results in the need for fewer cameras overall. When ceiling mounted, one camera can also capture an entire room by two opposite panoramic views.

Lobby

Hemispheric 180° panorama

Surveillance of a room with only one camera

with no blind spots

Elevator

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Original Q24M image; wall-mounted at a height of 2.3 m/7.5 ft

Hemispheric room coverage with wall mounting – one Q24M replaces four standard cameras

Keeping Objects In View At All Times

Using solutions featuring several individual cameras, moving objects will normally jump from one viewing area of a camera to another. This often produces a confusing situation for the viewer because objects may disappear from sight for a moment or even appear twice if the viewing areas overlap. This is not the case with hemispheric panoramic cameras. Objects remain in view at all times and the viewer can always keep good track of objects in the scene.

Everything Stored In The Recording

Traditional optical PTZ cameras can only record what is being viewed live. The virtual PTZ feature from MOBOTIX allows users to pan to other areas at a later stage in the recording because the entire room can be recorded as a hemispheric image.

FOURSTANDARD CAMERAS

Capture less than one single S14M

Lobby

Elevator Elevator

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Integrated MicroSD card (max. 64 GB)

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Original image Q24M; mounted to a wall in

2.3 m height in a bank

Q24M Camera Manual: MOBOTIX Hemispheric Technology

MOBOTIX HEMISPHERIC TECHNOLOGY

Perfect Room Overview

With the innovative MOBOTIX Hemispheric Technology, an entire room can be ideally

When several cameras are monitoring a single room, it is dicult to understand the room layout in its single view. This makes it hard to comprehend the overall setting. The new panorama function of the Q24M delivers a widescreen image of a high-resolution 180° allround view. High image quality is achieved through the use of a 3.1 megapixel sensor and the new hemispheric lens.

monitored. For instance, one single, particularly elegant and discreet, Q24M

replaces the time-consuming and expensive installation of several standard cameras. This world ﬁrst demonstrates again the innovative strength of MOBOTIX as a global leader for megapixel video security systems.

High-Resolution 180° Panorama

High-resolution 180° panorama

vPTZ controla also via USB joystick

Virtual PTZ (vPTZ) – Without Motor

The Q24M also zooms in on detail. The image of the Hemispheric cam era can be continuously enlarged and any image section examined using a joystick, for example. Thus you have a mechanical PTZ-camera without maintenance or wear and tear. While zooming into a section in the live image, a full image can be stored in the recording for later analysis. No PTZ-camera in the world that operates with a motor can do that!

vPTZ

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One Camera, More Views

The surround function of the Q24M (ceiling mounted) immediately replaces four conven tional cameras and shows four dierent directions simultaneously in quad view on a monitor. Virtual PTZ is available for each of the four views. Together with the 180° panorama the Q24M can deliver two more views simultaneously, making it possible to see the overview and to focus on two scenes at the same time (Display Mode “Panorama Focus“).

The Q24M Panorama: one camera - three simultaneous views

High-resolution 180° panorama

Virtual PTZ 1 Virtual PTZ 2

Highly User-Friendly

The full image from a hemispheric lens (Fisheye) is dicult to analyze. MOBOTIX solves this problem by perfectly straightening the uneven lines in the live image using the camera software. Since the image distortion correction of the hemispheric view and the generating of the panoramic view take place in the camera itself, no additional load is placed on the viewer PC, unlike a “standard” camera. Thus, displaying a large number of panoramic cameras simultaneously on a single PC is possible.

Panorama Focus: Original Q24M image

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Highly Ecient Image Transferring

While other camera systems always transfer the full images via the network for further analysis, a MOBOTIX camera sends only the relevant image sections. Therefore, a Q24M panorama image needs only about 1/6 of the original data volume or bandwidth. This means up to six times more MOBOTIX cameras can transfer images over a network compared to “standard” cameras.

Internal DVR With 32 GB

The Q24M stores high-resolution video with sound directly on the integrated Flash memory without using an external recording device or PC, therefore using no additional network load. Old recordings can be overwritten automatically or deleted after a predeﬁned period. The storage capacity is sucient for around 400,000 panorama images or 33 hours of ﬁlm (32 GB MicroSD).

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Q24M Camera Manual: Superior Storage Solution

SUPERIOR STORAGE SOLUTION

The Market Demands Better Image Quality

When it comes to future-proof video surveillance systems, it is not a matter of analog or digital but whether it is high-resolution or not. It is important to note that HiRes video only with decentralized network camera technol ogy can be implemented at much lower cost than any other type of video surveillance system.

Central Storage As A Bottleneck

These days, video data is normally pre-processed and stored centrally on a PC or DVR using video management software. Video and audio streams from all installed cameras are directed to this central device. This system

is comparable to a highway at rush hour: the more cameras there are, the faster a data jam on the PC or DVR occurs. This means that despite HiRes cameras, the data is generally not stored in high-resolution format.

NON-MOBOTIX System

Motion detection and pre-

alarm buer are in the PC

(bottleneck)

Storage

Central PC is a bottleneck and a risk for the entire system

MOBOTIX Stores HiRes Cost Eciently

MOBOTIX solves the PC storage bottleneck problem using a unique and yet amazingly eective method - through the camera itself. High-resolution video with lip synchronized sound is saved either remotely over the network or locally on ﬂash memory devices (com mercial SD or CF cards, USB memory).

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Flash memory is a sophisticated form of semiconductor memory without mechanical moving parts and represents the storage medium of the future thanks to its reliability, ease of use and low cost.

MOBOTIX System

Network

Software and storage integrated in MOBOTIX cameras

MOBOTIX Stores Data In Flash Memory

• No PC / network is needed for operations and there is no network load

• USB ﬂash media can be connected directly to the camera (instead of internal SD / CF card); no network is necessary

• Greater reliability (no hard disk drive)

• Ring buer: Old images can be overwritten automatically or deleted after a speci ﬁed time

MOBOTIX Stores Data Reliably

MOBOTIX’ own ﬂash ﬁle system (MxFFS) prevents unauthorized persons from reading or transferring the internally stored data, even if the card is stolen.

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MOBOTIX Only Saves What Is Necessary

The MOBOTIX system includes three important additional options that allow more data to be stored for a longer time:

Only the relevant image sections are stored

• instead of the entire image (for example, sky or ceiling is removed)

• Video recording only begins when relevant events take place (such as movement in the image)

• Temporarily increased frame rate during continuous recording of events

By connecting external memory over the network (NAS), the system can be expanded without limitations even while it is running.

MOBOTIX Data Storage

• Inside the camera - a 16 GB SD card is

enough to record all day long, making cen tral data storage devices or PCs unnecessary

• In USB memory (connection via USB cable) data storage without mechanical moving parts or network load (greater protection against data theft)

• A ﬁle server (NAS) can store around 10 times more data from MOBOTIX HiRes cam- eras (than usual)since they use a memory organization internally

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Added Security Value

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Q24M Camera Manual: Added Security Value

ADDED SECURITY VALUE

Q24M Panorama: one camera - three simultaneous views

High-resolution 180° panorama

Virtual PTZ 1 Virtual PTZ 2

The security barriers that are built into the camera are extremely secure. The camera images are only accessible to authorized persons and are encrypted via SSL when they are transferred over the network.

Notiﬁcation Of Failure

MOBOTIX cameras will automatically report any impairment or failure. This ensures maxi mum reliability and readiness for use.

Robust, Low-Maintenance Technology

The real added value of MOBOTIX products is reﬂected in characteristics such as enhanced functionality, long life and robustness. MOBOTIX cameras basically have no moving parts. This makes the cameras very resistant to wear and tear, and reduces both maintenance costs and power consumption.

Alarm Management And Forwarding

Integrated sensors enable MOBOTIX cameras to

recognize when an event has occurred. If neces sary, the cameras will respond immediately with an alarm tone and will establish a direct video and sound connection to a control room.

Absolute Data Security

Floor plan and camera view in MxControlCenter (free control center software from MOBOTIX)

Subsequent Searches

Events rarely conﬁne themselves to just one spot. So even when you are looking at an enlarged detail in live mode, it is always a full image that is recorded. And in this full image, any section can always be enlarged later or whenever necessary.



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Sound Increases The Chance Of Detection

In the event of an alarm, MOBOTIX cameras can turn on their built-in microphones and record lip-synchronous sound. They are therefore an even greater help in analyzing a situation and easing clariﬁcation. In addition, the video system can be used for bidirectional communication via a loudspeaker/microphone.

No Problems With Backlight

MOBOTIX cameras are not aected adversely by sunlight such as direct sunlight. They deliver meaningful, detailed images all the time, because the camera software supports easy programming of independent exposure windows to cope with speciﬁc situations. This makes them ideal for rooms with large glass fronts.

Vandalism-Proof Models

In critical environments or for outdoor use, it is often best to choose vandalism-proof MOBOTIX cameras. Their steel housing resists even the hardest attacks, and the cameras will deliver a perfect picture of the attackers.

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Placing the exposure window in the lower image area (left image) delivers less optimum results compared to moving three individual exposure windows up toward the windows (right image)

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Fiberglass-reinforced composite housing with built-in cable protection and

Q24M Camera Manual: Cost Beneﬁts And Technical Advantages

THE MOST IMPORTANT COST BENEFITS

Increased Resolution Reduces Amount Of Cameras Needed

1536 lines, high-resolution sensors give a better overview and allow monitor-

ing an entire room with just one camera.

Reduced Installation Costs At Any Distance

Standard Ethernet connection enables the use of common network compo-

nents such as ﬁ ber, copper and wireless (WLAN).

Intelligent Cameras Reduce The Number Of Storage Devices

The decentralized MOBOTIX concept enables the user to save around 10 times

the standard number of cameras using just one storage device.

Event-Controlled Image Format Minimizes Storage Costs

Automatic image adjustment (frame rate, size) in the case of movement, noises

or sensor action reduces bandwidth and storage requirements.

Low Power Costs, No Extra Heating

Anti-fogging without heating allows the system to be powered throughout the year

using network cable or two wires (PoE standard) and saves on the cost of power cabling.

Backup Power Supply Costs Reduced By 80%

Low power consumption, approx. 5 watts, enables year-round PoE (no heating

required) with one centralized UPS from the installation room using network cable.

Robust And Practically Maintenance-Free

no mechanical moving parts (no auto iris) guarantees longevity.

Software For A Thousand Cameras & Storage Devices Included

The right premium operating software for every application: MxEasy for com-

pact video solutions, MxControlCenter for the professional control center.

Unlimited Scalability And High Return On Investment

More cameras and storage can be added at any time – even while the system is in

use; image format, frame rate and recording parameters can be camera-speciﬁ c.

Additional Functions And Other Extras Included

Sound support, lens, wall mount and weatherproof housing (-30 to +60°C/-22 to +140°F)

are included in the camera delivery; microphone and speakers available for most models.

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THE MOST IMPORTANT TECHNICAL ADVANTAGES

High-Resolution Digital Image Instead Of TV Quality

Megapixel sensor and image processing inside the camera generate sharp images with a higher resolution than HDTV, allowing them to be recognized as evidence in a court of law.

Hemispheric Technology For An Overview With No Blind Spots

360° allround view or 180° widescreen image, corrected for perspective; only one camera is needed to view the entire room or train platform without any blind spots.

Bridging Of Recording During Network Failures

In-camera data storage (up to 64 GB) can even bridge longer network failures or bandwidth ﬂ uctuations (for example with wireless networks).

Professional Software For Systems Of Any Size

This control center and recording software, which is free of charge and used in tens of thousands of systems around the world, sets no limits on the number of users, cameras or servers.

Very Low Network Load

E cient video codecs, motion detection and data storage of up to 64 GB in the camera guarantee a very low network load.

No Storage Limit

There is no storage limit for the entire system because each camera is able to manage its own terabyte-sized storage device (NAS) via the network.

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Sun And Backlight Compensation

CMOS-sensor without auto iris, digital contrast enhancement and conﬁ gurable exposure measurement zones guarantee optimum exposure control.

Day & Night Maintenance-Free

MOBOTIX dual cameras with two sensors and digital switching between day and night modes operate reliably with no mechanical components in all lighting conditions.

Simultaneous Recording, Event Search And Live Viewing

Live video for multiple users, simultaneous recording and event search possible in seconds from anywhere in the world via a network connection.

Sound And SIP Telephony

Lip-synchronous sound (live & recording); every camera is also a video IP telephone compliant with the SIP standard, featuring camera control and automatic alarm calls.

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Q24M Camera Manual: Introduction

1 INTRODUCTION

1.1 Q24M Overview

Innovative Hemispherical Technology For The Perfect Room Overview

The MOBOTIX Q24M Hemispheric camera is an elegant, ultra-compact and weather proof

IP network dome camera with a special hemispheric lens (ﬁsheye). When mounted on the ceiling, the camera is capable of providing full 360° allround view or a 180° widescreen panorama when mounted on a wall. The ﬁrst of its kind in the world, this camera is evidence of the MOBOTIX commitment to innovation as the global leader in megapixel video security cameras.

Original Q24M image; Wall mounted at a height of 2.3 m in a bank

Original full image

High-Resolution 180° Panorama (Wall-Mounted)

When several cameras are monitoring a single room, it is dicult to understand the room

layout in its single view. This makes it hard to comprehend the overall setting. The new panorama function of the Q24M delivers a widescreen image of a high-resolution 180° allround view. High image quality is achieved through the use of a 3.1 megapixel sensor and the new hemispheric lens.

High-resolution 180° panorama

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Q24M Overview

Panorama Focus – One Camera, Three Views (Wall-Mounted)

Maximum room overview while simultaneously viewing detail in a single image: the Q24M is capable of providing two more views at the same time with the 180° panorama, allowing you to focus on two scenes in parallel ("Panorama Focus" display mode).

The Q24M Panorama: one camera - three simultaneous views

High-resolution 180° panorama

Virtual

PTZ 1 Virtual PTZ 2

Double Panorama For A Simultaneous View In Two Directions (Ceiling-Mounted)

When the camera is mounted in the center of the ceiling of a room, "Double Panorama"

display mode provides a corrected panorama image of both halves of the room. It cor

responds roughly with the situation of personally standing in the middle of the room and being able to look both forwards and backwards at the same time. A superb overview for the user – provided by a single Q24M camera alone.

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Panorama Focus: Original Q24M image

Original full image

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Double Panorama: Original Q24M image

Original full image

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Q24M Camera Manual: Introduction

Full Image And Normal View

With innovative MOBOTIX Hemispheric Technology, an entire room can be ideally monitored.

For instance, one single, particularly elegant and discreet, Q24M replaces the time-consuming and expensive installation of several standard cameras. The overview image provided by a single Q24M, which may be tailored in a number of ways according to speciﬁc user require ments, not only reduces the number of required cameras, but also minimizes the system costs by reducing the wiring complexity, emergency power requirements and number of recording devices required.

In addition to Panorama, Double Panorama and Panorama Focus views, the Q24M image may be displayed on a monitor in the original ﬁsheye version ("Full Image" display mode), the camera-corrected full image ("Normal" display mode) and in a quad view of all four directions ("Surround" display mode). Switching to a dierent display mode is possible at any time within seconds.

Fisheye Original Image: Full Image

Corrected Image Section: Normal

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Q24M Overview

Surround View (Quad View), Based On The Correct Full Image

The Q24 “Surround” display mode replaces (when ceiling mounted) four cameras, and shows four directions simultaneously on the monitor in a quad view. The preset North position can be moved to any direction in the image; the camera generates the other three directions (East, South, West) automatically and stores them as separate views.

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North

West South

Surround View: Quad

Each of the four views features a software-controlled

pan/tilt/zoom function (virtual PTZ), allowing it to be customized as necessary.

In order to reduce user workload, the Q24M can store

in addition to the North, East, South and West standard views, a total of 256 user-deﬁned camera views using the vPTZ function, which can easily be brought up using joystick keys or softbuttons. Besides being able to manually bring up speciﬁc camera views, the camera can also show them automatically by moving through the North, East, South and West views or by showing the ﬁrst 16 saved camera views (one after the other like in a slide show).

East

vPTZ & Zoom

Original Q24M image: Each of the 4 views can

be individually modied

Original full image

vPTZ & Zoom

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Quick and easy navigation with a USB joystick

Q24M Camera Manual: Introduction

Virtual PTZ (vPTZ) – No Motor Required

The Q24M can zoom in on detail as well. These vPTZ functions are a standard feature in the integrated Q24M camera software. The image from the hemispheric camera can be

enlarged using e.g. the mouse wheel, a joystick or a software-controlled PTZ panel,

and you can "move" the view to any section of the image. This provides the features

of a mechanical PTZ camera without the disadvantages of maintenance and

wear.

vPTZvPTZ

The vPTZ functionality works dierently depending on the camera operation platform (web browser, MxEasy, MxControlCenter). Virtual zoom, pan and tilt using MxEasy and MxControlCenter is very simple thanks to special software tools and the use of an optional

joystick. However, a joystick may also be used even with pure browser-based operation

from Internet Explorer (together with an ActiveX plug-in).

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Q24M Overview

Live Image Stored Full Image Full Image Evaluation

Simultaneous Corrected Live Image And Full Image Recording

All conventional, motorized PTZ cameras only store the image that is currently viewed as the live image (live image recording). This has one serious disadvantage as the record

ing can only show what has happened in the "visible" portion of the image; the rest is

lost and cannot be examined later on. For this reason, MOBOTIX has added the new full

image recording feature to the Q24M. This will not store the currently viewed image that reﬂects the pan/tilt position and the zoom setting chosen by the user, but the full sensor

image - without vPTZ settings or image correction. When examining the recorded images, the vPTZ features again come into play, as they allow zooming the visible image and use the pan/tilt features to examine every corner of the recorded full image.

Example: The people marked by the red circle in the middle area of the image would not have been recorded by a regular PTZ camera; the full image recording of the Q24M allows to determine for example, the exact time at which the people entered the image area recorded by the camera. A Browser (Internet Explorer with MxPEG ActiveX plug-in),

MxControlCenter or MxEasy can be used to examine the recorded sequences.

Live Image Stored Full Image Full Image Evaluation

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Integrated vPTZ functions allow "analysis" of the complete saved full image at a later point in time (in MxEasy and MxControlCenter)

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The camera software is responsible for image correction, reducing load on the user PC

Q24M Camera Manual: Introduction

Maximum Ease Of Use

The full image generated by the hemispherical lens (ﬁsheye) can be dicult to evaluate. MOBOTIX solves this problem with image distortion correction in the camera software that displays perfectly corrected live images. The user PC does not experience any additional

load through this process, as image correction and generation of all desired image views takes place in the camera itself. The result is that a large number of panoramic cameras may be displayed simultaneously on a single PC.

Highly Ecient, Application-Oriented Image Transfer

While other camera systems must transport the full 3.1 megapixel image over the network for further processing, a MOBOTIX camera will only transmit the desired image sections. This means that a Q24M panorama image will only require a small part of the usual data and bandwidth. Data from up to six times as many MOBOTIX cameras may be transported over the same network compared to “standard” cameras.

Corrected image after panorama correction

Economical bandwidth usage due to smaller, in-camera corrected images (no loss of image information)

Full image at 3.1 megapixels (2048 x 1536 pixels)

Panorama image at 0.6 megapixels (1280 x 480 pixels)

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Q24M Overview

Internal DVR

The Q24M secure models feature direct recording to integrated

MicroSD cards, which makes the camera fully independent of

any external storage media, even for longer periods of time. The camera internally saves high-resolution video with sound, with out requiring an external storage device or PC, and thus without any network load whatsoever. Old recordings may be overwritten automatically or automatically deleted after a speciﬁed period of time. A 16GB MicroSD card, for example, allows the camera to store more than a quarter million event images in VGA format (640x480). For security reasons, the camera can even encrypt the stored data.

Power failures are not an issue, as the video and image sequences remain safely stored on the MicroSD card. Access to stored video sequences is possible at any time from the camera user interface in the browser, MxControlCenter or MxEasy. If you would like to archive sequences, you can store all of the data or only certain parts to a computer or a hard disk.

High Frame Rates Of Up To 30 fps

Like all other MOBOTIX cameras, the Q24M models can generate live video streams with high frame rates and up to 3.1 megapixel image resolution (QXGA with 2048x1536 pixels). Up to 30fps are generated at megapixel resolution (1280x960 pixels). Even at

3.1 megapixel resolutions, the camera will still generate up to 20fps! Lip-synchronous audio is transferred at all times.

Robust And Maintenance-Free

Thanks to its low power consumption of about 4 Watts and the total absence of mechanical moving parts, the Q24M models feature the highest operating temperature range from

-30°C to +60°C (-22°F to +140°F). Both Q24M models (BASIC & SECURE) are absolutely dust proof to IP54, with the SECURE model being resistant against water jets (IP65) also. Since the cameras neither fog up nor require heating, power can be supplied all-year round via the network cabling using standard PoE products.

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4 GB MicroSD-card already installed in the camera (Q24M-Secure)

Camera Design Creates New Applications

Some application scenarios beneﬁt from a surveillance camera that is present, but without attracting attention. The low-key, elegant appearance of the camera, especially when

installed with the In-Ceiling set, makes the Q24M an optimum solution where discreet

design and an inconspicuous look are important. Hotels and restaurants present an

ideal example, but installations in public buildings, waiting rooms and showrooms are

also highly suitable.

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Q24M in the In-Ceiling Set (local public transport bus)

Q24M in the In-Ceiling Set with stainless steel ring (elevator)

Q24M Camera Manual: Introduction

The integrated DVR functionality with long-term storage on a MicroSD card also makes the camera an ideal solution for mobile applications since it only requires a power sup ply via the network cable (standard PoE) for full event-driven recording with video and audio, thus delivering a complete standalone product. Application examples in this con text are installations in public transportation such as busses, trains, aboard ships, airplanes, etc.

Model Versions

The Q24M is available in Secure and Basic models, which come with dierent features.

Both models can also be ordered with an L22 Super Wide-Angle lens with a horizontal image angle of 90°.

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Q24M– Next Generation Hemispheric Technology

1.2 Q24M– Next Generation Hemispheric Technology

The MOBOTIX Q24M is the tuned and optimized successor to the well-received Q22M, introduced successfully in 2008. In one of the most renowned and com petitive international design competitions, the MOBOTIX Hemispheric camera was the ﬁrst security and surveillance camera in the world to receive the red dot award for product design (www.red-dot.org). The red dot is awarded to products of exceptionally high quality design. The technical capabilities of the MOBOTIX Q24M also make it an excellent choice. Above all, this performance is the result of the use of a new microprocessor and modiﬁed system platform.

Signiﬁcant Increase In Frame Rates (Up To 100 Percent)

Even 3.1 megapixel camera images may be transferred at a rate of 20 frames per second,

and megapixel images at up to 30 images per second.

User-Friendly Panorama Correction

In the standard "Panorama" view, the user may now switch between customized views

of the live image at the click of a button.

4 GB MicroSD Card

Every Q24M Secure is delivered at no extra charge with a high-quality, factory-installed 4 GB MicroSD card (internal DVR) as a standard feature – sucient for around 50,000 panorama images or 10 hours of HiRes video including audio (4frames/s).

Direct Camera Connection

The network cable and MiniUSB are easily connected over a newly developed and opti mally sealed connector - without needing to open the camera housing - in the rear casing of the camera.

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Adjustable PoE Classes, 1 to 3

The desired PoE class of the camera may be raised or lowered from the default value of 2 to 1 or 3 from the camera software in the browser, to precisely adjust the functionality of the camera and its accessories.

Only About 4 Watt Power Consumption

Despite the use of a more powerful processor, the power consumption of the Q24M is maintained at the extremely low level of only about 4 watts.

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Q24M Camera Manual: Introduction

1.3 General MOBOTIX Camera Functions

Like all other MOBOTIX cameras, the Q24M models include a range of (software) func-

tions, such as video motion detection, long-term recording, alarm messaging and video

IP telephony, to name but a few. Unlike in camera systems from other manufacturers,

buying and installing additional software on the computer is unnecessary. Instead of using a web browser, you can also download the free MxControlCenter software from the MOBOTIX website, which allows quick displaying of multiple cameras on one monitor, alarm switching with audio or an easy event search.

Camera vPTZ functions may be controlled with a mouse or joystick

Using a joystick: Internet Explorer with activated MxPEG ActiveX plugin, MxControlCenter or MxEasy required

MxControlCenter and MxEasy can be downloaded free-of-charge at www.mobotix.com

vPTZ: Virtual Pan/Tilt/Zoom Features

While MxControlCenter has provided virtual PTZ features for some time now, these features are now available directly via MOBOTIX camera. This means that you can continuously zoom into or out of the live image using either the mouse wheel or a joystick. When storing

images or video sequences, you can choose to store either the visible image area of the

live image or the full sensor image (full image storage). This also allows you to examine parts of an image or video that had not been visible in the live image section on display at the time of the recording.

Automatic Image Correction

Another problem familiar from the ﬁeld of photography are the distortions that result from using wide-angle lenses. Straight lines near the image borders are bent outwards. The

integrated distortion correction features of the camera (and of MxControlCenter) allow correcting the curve of various lenses using software algorithms.

Live Video With Up To 30 fps, Including Audio

MOBOTIX cameras deliver smooth live video with lip-synchronous audio, yet they keep network load to a minimum. Some analog systems may also be able to do this, but the recording quality is much higher with MOBOTIX since the cameras eciently store the

high, live image resolution and frame rate without compromising image quality. MOBOTIX technology thus provides for continuous recording of simultaneous video from 30 cameras at 30 frames per second each, including audio, all on one standard PC.

Low Bandwidth Requirements

MOBOTIX' patent pending MxPEG streaming format allows fast live video with audio at extremely low network load (1 to 2Mbps). Since the MOBOTIX camera itself detects movements in the image (and not the computer), video sequences are only transmitted

if movements occur.

Voice Over IP

Moreover, MxPEG provides for lip-synchronous live audio and two-way communication

between the camera and a computer. Room surveillance is possible using a browser (Internet Explorer), MxControlCenter or MxEasy. Customized alarm notiﬁcation on your mobile or via Internet telephony is just as easy as event-controlled voice messages directly from the camera.

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General MOBOTIX Camera Functions

Internet Telephony (SIP) And Video SIP

Video SIP allows establishing audio/video connections to the camera using Windows Messenger or similar applications (e.g. CounterPath X-Lite/Eyebeam). This feature also allows the camera to be remote controlled using the phone keys, the camera itself can place phone calls in case of alarms.

Long-Term Storage On File Servers Included

MOBOTIX cameras have an integrated long-term storage system for Linux, Windows and Mac OS X computers. Every camera manages its own ring buer storage on the shared folder. Thanks to this decentralized approach, 30 live cameras can store images of up to 30 frames per second each, including audio, on a single computer.

Internal DVR: Storage on MicroSD Or CF Cards

MOBOTIX cameras support direct storage on an internal MicroSD/SD/CF card (basic models excluded). By using this integrated ﬂash card DVR, the camera is able to oer the following additional applications:

•

Stand-alone use of the camera without a ﬁle server by recording to the MicroSD card.

• High-security application with recording on a ﬁle server or NAS/SAN in which the SD card serves as storage buer. It can thus bridge longer network or ﬁle server failures without losing any video sequences (supported in a future software version).

• Event downloads from the MicroSD card for evaluation of the recorded sequences on a computer.

Internal DVR External USB Storage Remarks for USB Storage

M12 optional optional Adapter cable required

D12 optional optional Adapter cable required

V12 optional - -

M24M included optional

D24M included optional Adapter cable required

Q24M included optional Adapter cable required

Device can be connected directly

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Internal DVR is either an option during order placement (e.g. M12 R8) or upgradeable later with an SD card

A 4 GB MicroSD card is included with the Q24M Secure

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No heating required

- PoE is no problem even in winter

Q24M Camera Manual: Introduction

Event And Time-Controlled

Just like triggering event-controlled recording upon detecting movements in the image, the camera can also record when the volume detected by the microphone exceeds a certain trigger value. Using scheduled daily recording, time tasks can start or stop video recording, upload images to a web site or send e-mails with video/audio clips. Vacation times and holidays can be programmed.

Remote Alerting

In case of an alarm, MOBOTIX cameras automatically pop up windows or activate other functions at a remote security control center. The cameras can use network/wireless, GSM/GPRS/UMTS (3G) or Internet connections for this purpose.

Integrated Power-over-Ethernet

Power is supplied as Power over Ethernet via the network cabling using the MOBOTIX NPA-

PoE-Set or from a PoE compatible switch (both according to the IEEE 802.3af PoE Standard).

Caution

Previous MOBOTIX network power accessories such as the NPA Set, Power Box and Power Rack (MX-NPA-Set, MX-NPR-4 and MX-NPR8/20) are not suitable for use with the Q24M.

No heating is necessary thanks to the well-insulated plastic housing and anti-fogging properties. Due to their low power consumption (approx 4.5 watts), MOBOTIX cameras, unlike those of other manufacturers, may be operated both indoors and outdoors using a PoE power supply.

Logo generator for display of graphics already integrated in the live image

Logos, Animated Or Freestyle

The MOBOTIX camera logo generator allows time-scheduled banners and graphics (including ﬁles loaded automatically from any URL) to be integrated into current camera. MOBOTIX cameras are the only network IP cameras supporting animated and transparent graphics.

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General MOBOTIX Camera Functions

30 Cameras Live Using MxControlCenter

Instead of using a web browser, you can also download the free-of-charge MxControlCenter from www.mobotix.com, which allows fast display of up to 30 MOBOTIX cameras on one monitor. In addition, MxControlCenter can process incoming alarms with sound from the cameras and allows comfortable search and evaluation of alarm video clips (including audio). The integrated Layout Editor of MxControlCenter allows you to quickly create ﬂoor plans by simply dragging/dropping the cameras onto a background image. Load a ﬂoor plan as background image, drag & drop the cameras; done.

MxEasy – Intuitive Application For Windows, Macintosh And Linux

The new MOBOTIX MxEasy aims at easy operation of the most important camera functions through its intuitive user interface, thus creating a new user experience when viewing and controlling MOBOTIX cameras. The clear design allows management of up to 16 cameras, and the application can show up to four cameras at the same time.

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Management of several hundred cameras on one standard PC

Free download at www.mobotix.com

No license fees free updates

For up to 16 MOBOTIX cameras

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Free download at www.mobotix.com

No license fees free updates

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Q24M Camera Manual: Introduction

All settings selected in MxEasy (e.g. virtual camera position, zoom, brightness, volume, microphone sensitivity, image storage, signal outputs) are usable immediately and are stored instantly in the conﬁguration of the corresponding camera. The calendar function

integrated in the Alarm Planner provides access to innovative features for scheduled settings of one or more cameras.

For the ﬁrst time, this tool not only controls video and audio recording based on certain time and date information, but also allows activating/deactivating features like video motion detection, image brightness and the microphone based on a date and time schedule.

MxEasy is available as a free-of-charge download for MS Windows and Mac OS X operat

ing systems under www.mobotix.com. A Linux version will be available soon.

Diverse Installation Options

Not only can MOBOTIX cameras be installed under almost all weather and temperature conditions, they also oer suitable installation materials from a wide range of accessories for any conceivable application scenario.

Additional Camera Functions (Software)

• True software scaling to easily generate smaller image formats for PDAs (such as 320x240, 160x120, etc.).

• Audio video recording with three dierent recording modes: event recording with audio, continuous recording with variable frame rate and audio as well as eventcontrolled snapshot recording of JPEG images.

• Storage failure detection can monitor a ﬁle server (or a ﬂash device) and can use one or more of the deﬁned messaging options for error notiﬁcation.

• Player of recorded images/video sequences with audio in the integrated video management system.

• Multiwatcher screen can display and monitor several cameras over the Internet,

with only one camera requiring access from the outside. This "proxy" camera uses

only very little bandwidth, making it an ideal solution for low-bandwidth connections.

•

MultiView screen for displaying multiple cameras or events in one browser window.

• Event notiﬁcation by e-mail, SMS (using a provider), voice notiﬁcation (Phone Call-

Out), sounds and by visual means (e.g. red frame in live image) using two separate

messaging paths.

• Object tracing for analyzing the paths of objects that are moving in the image.

• Time Tables with handling of customized holidays and vacations. The time tables are used to control the camera's arming, image recording messaging, logos, the obscure image function as well as other features.

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General MOBOTIX Camera Functions

• Remote signaling for master/slave cameras, with the master camera controlling the arming status of the slave cameras. This allows arming, for example, of all slave cameras using a key switch connected to the master camera.

• Transfer proﬁles for comfortably controlling transmissions via FTP, e-mail, phone calls and network messages.

• Speakerphone* with speak, listen and intercom modes using the microphone and speaker.

• Phone Call-In* to remotely control the camera using a touchtone telephone (retrieve camera information, establish an Internet connection, announce the retrieved

IP address, intercom feature, etc.).

• MxPEG video compression using MxControlCenter. The ActiveX plug-in for Internet

Explorer users brings all advantages of MxPEG to the browser-based user interface

(including the audio stream to and from the camera).

• Routing allows use of other network connections besides the standard route.

• DynDNS client for accessing the camera via the Web using a symbolic name (e.g. mymobotixcam.dyndns.org), despite the provider assigning a new dynamic IP address every time the camera connects to the Internet.

• None-voidable backup system starts the cameras in the original operating state

if a software update fails, allowing the user to easily restart the update process.

•

Enhanced startup options for the camera (obtain IP address via DHCP, announcement

of IP address and other network data, reset to factory default settings).

• Notiﬁcations upon errors or when rebooting provide a method for executing one or more notiﬁcations (e.g. blinking of the camera LEDs, audio message, FTP, e-mail, phone call, network message).

• Extended security features protect the pages and features of the camera and prohibit unauthorized access (IP-level access control, intrusion detection). They also provide SSL-protected transmission of the video sequences and the data (using SSL encryption and X.509 certiﬁcates).

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* Telephony features using VoIP connections (internet telephony)

Free Software Updates (www.mobotix.com)

MOBOTIX provides software updates free-of-charge at regular intervals that improve and expand the camera’s functionalities. Chapter6,

provides more information on the process.

Manual

Software Update

, in the

Software

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Free-of-charge software updates from www.mobotix.com

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Q24M Camera Manual: Introduction

1.4 Lens Options, Hardware And Software Features

MOBOTIX Q24M cameras come with a standard L11 ﬁsheye lens with a 180° horizontal

image angle. The camera is also available with an L22 Super Wide-Angle lens with a horizontal image angle of 90°. The integrated virtual PTZ features of the camera software

or MxControlCenter/MxEasy properly correct the lens distortion that is speciﬁc to each of the lenses. Both lenses deliver good image quality even when using maximum digital zoom. Since MOBOTIX cameras are backlight-proof, they do not require a mechanical auto iris, making them extremely robust and maintenance free.

Full image with L11 180° ﬁsheye in public transit bus

Corrected normal image with L11 180° ﬁsheye in vPTZ mode

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Lens Options, Hardware And Software Features

Lens Table L11 L22

Original image

35mm equivalent focal length 11mm (0.43 in) 22mm (0.87 in)

Actual focal length 1,8mm (0.07 in) 4mm (0.16 in)

Aperture 2.0 2.0

Horizontal image angle 180° 90°

Vertical image angle 160° 67°

Distance 1 m (1.09 yd): m m

Image width inﬁnite 2.0

Image height 11 1.3

Distance 3 m (3.28 yd): m m Image width inﬁnite 10.0

Image height 55 6.6

Distance 10 m (10.94 yd): m m

Image width inﬁnite 20.0

Image height 110 13.3

Distance 20 m (21.88 yd): m m

Image width inﬁnite 40.0

Image height 220 26.6

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Notes

The speciﬁed focal lengths of MOBOTIX lenses do not reﬂect the actual focal length

of the lenses, but the focal length (L

mm) converted to 35mm camera format. For example, the MOBOTIX Super Wide-Angle lens has an actual focal length of 4mm. This would be the equivalent of 22mm on a 35mm camera. This lens is thus called

Converting the focal lengths to 35mm camera as a known format provides for bet ter comparison of the image formats and the image angles of the dierent lenses. Another beneﬁt is that you can easily set any average 35mm camera (analog or

digital) to the same focal length as the MOBOTIX lens (L

) to obtain the same image

angle. This approach greatly facilitates lens selection.

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L22

Stated focal lengths of MOBOTIX cameras are given with reference to a 35 mm camera

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Q24M Camera Manual: Introduction

*Special MiniUSB adaptor cable available as an accessory

**A 4 GB MicroSD card is included with all Q24M Secure models, MicroSD cards of up to 64 GB may be used

MX-Q24Mi-Basic-D11

Q24Mi-Basic D11

Q24M Hardware Features

Outdoor weatherproof IP54 IP54 IP65 IP65

Ethernet/ISDN/USB/RS232 E /- / - /- E /- / - /- E /- / U*/- E /- / U*/-

MicroSD slots - - 1 1

Integrated microphone/speaker -/X -/X X/X X/X

Mono (M) / Dual (D) M M M M

Image Sensor Color Color Color Color

Lens L11 L22 L11 L22

Resolution VGA VGA 3 MEGA 3 MEGA

Resolution horizontal x vertical 640x480 640x480 2048x1536 2048x1536

Max. frame rate CIF/VGA/MEGA/3MEGA (fps)

Sensitivity at 1/60 second (lux) 1 1 1 1

Sensitivity at 1 second (lux) 0.05 0.05 0.05 0.05

RAM Storage (MB) 64 64 128 128

Temp. video storage, ring buer (MB) 2 2 64 64

Internal DVR (MicroSD card), ring buer (GB)** - - up to 32 up to 32

• CIF images (for 32 GB int. DVR), approx.

• VGA images (for 32 GB int. DVR), approx.

• MEGA images (for 32 GB int. DVR), approx.

• 3 MEGA images (for 32 GB int. DVR), approx.

External audio (Line-In/Out) - - - -

Signal input pins - - - -

Signal outputs - - - -

Concealed cabling X X X X

Q24M Software Features

Digital zoom (continuous) with panning X - X X

Panorama and surround views X - X -

Additional storable views X - X X

Full image recording - - X X

16/16/-/- 16/16/-/-

- - 2 mil. 2 mil.

- - 1 mil. 1 mil.

- - 350,000 350,000

- - 160,000 160,000

MX-Q24Mi-Basic-D22

Q24Mi-Basic D22

MX-Q24M-Sec-D11

Q24M-Secure D11

30/30/30/20 30/30/30/20

MX-Q24M-Sec-D22

Q24M-Secure D22

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Lens Options, Hardware And Software Features

Q24M

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M12

D12

D24M

M24M

Software Features (All Models)

Digital zoom (continuous) with panning

Motion JPEG/MxPEG video streaming

Custom exposure windows

Video Motion detection

Time and event control (FTP, email, logos)

Weekly schedules/holidays

Web functionality (FTP, email)

Quad/MultiView in browser

Recording/Playback in browser

Logo generator, animated

Single image recording (pre-/post-alarm images)

Terabyte ring buer (Win/Lin/Mac) via network

Continuous video/audio recording, 0.2 to 30 fps

Video/audio recording (event-triggered)

Event-controlled frame rate with continuous audio

Flexible event logic

Master/Slave arming by one camera

Time-scheduled privacy zones, several areas

Bidirectional audio (IP) from/to browser

Customized voice messages

VoIP telephony (Audio/Video, SIP)

Alarm calls to softphones (SIP) e.g. X-Lite

Remote alarm notiﬁcation (via TCP/IP, IP Notify)

RS232 Data Logger/Terminal

Programming interface/HTTP API

Security features (HTTPS/SSL, IP-level access

control, network authentication IEEE 802.1X)

Model Feature List

Image size

Image Sensor

Standard lens for software version

Audio support (Microphone/Speaker)

Basic Model

Web Model

IT Model

X* X X X

X/X X/X X/X X/X

X X X X

- X X X

X X X X

- X X X

3 3 10 50

- - X X

- - - X

- - X** X**

- - X X

- - X** X**

- - X X

- - X*** X***

- - X X

X X X X

VGA 3 Mega VGA 3 Mega

Color Color

Color & B/W

L22 L22 L22 L22

-/L** -/L** M/L** M/L**

Secure Model

The Web version is only available for the M12

The Basic version is only available for the D24M and Q24M

The IT version is not available for the Q24M

*Only available for Q24M

**D24M IT and Secure models allow connecting an external speaker and microphone. D24M cameras are not delivered with a microphone and speaker.

***RS232 only for M12/D12

SW image sensors with megapixel resolution (1280x960 pixels)

M12 lens included if requested by customer

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Wall installation with On-Wall Set 10°

Q24M Camera Manual: Installation

2 INSTALLATION

The Q24M is primarily designed for installation on walls or ceilings. The supplied L11 180° lens captures the entire room, practically from wall to wall and from ﬂoor to the ceiling. See sections 2.4 and above. for the dierent installation options; drilling templates can be found at the end of the manual.

2.1 Preparing The Installation

Before mounting the MOBOTIX Q24M, the following questions should be answered:

1. Where will the camera be mounted?

Mounting to a ceiling or wall; section 2.1.1. and 2.1.2

2. Which other mounting options are available?

On-wall mounting, in-ceiling mounting, vandalism protection, wall mounting, pole mounting, see section2.1.3

3. How is the camera connected to network and how is power supplied?

MX-NPA-PoE or other PoE components (IEEE 802.3af), see section2.1.4

4. How are the connections furnished from the building?

Wall outlets, see section2.1.5

5. What cabling considerations are necessary?

Wiring, see section2.1.6 and 2.11

The following sections contain a brief answer to each of these questions, as well as refer ences to the relevant sections in this manual. For more information on the MOBOTIX Q24M and available accessories, please see: www.mobotix.com

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Preparing The Installation

2.1.1 Wall-Mounted

To make optimal use of the high-resolution 180° panorama functionality of the Q24M, the camera must be mounted on an internal or external wall. The entire hemisphere of the room directly in front of the camera is then eectively monitored, from the wall on the left of the camera to the wall on the right. Corresponding ﬁne-tuning in the user interface software allows the displayed panorama image to be adjusted to dierent practical appli cations (see section 3.3).

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Wall installation with On-Wall Set 10°

The camera should preferably be mounted in the middle of the room to be monitored using the 10° On-Wall Set

The Q24M Panorama: one camera - three simultaneous views

High-resolution 180° panorama

Virtual PTZ 1 Virtual PTZ 2

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Original image from the camera shown above using the 10° On-Wall Set (Panorama Focus View)

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Q24M Camera Manual: Installation

Selecting An Appropriate Camera Position

The Q24M is primarily suited to providing an excellent overview, and less suitable for more exact details. For active operation, the camera should be mounted at a (out of direct reach) height ranging from 2.5 to 3.5 m. People, for example, may be identiﬁed very well at distances of up to 1.5m, and with sucient detail at up to 3m. Objects can be recognized even at distances of 5 m and more from the camera. During installation, ensure that the camera is focused on the most important areas of the room as directly as possible, in order to provide the desired level of detail recognition. For wall installation, use of the 10° On-Wall Set is ideal in many cases.

Camera focus (best image quality) - standard installation

Identiﬁcation Recognition Perception

Wall Mount: Mounting the camera in the middle of the wall

The OBEN / TOP label is only visible when the outer shell is removed

Mounting in the middle of the wall

Hint: The Q24M should always be installed on a wall such that the arrow on the camera

housing marked OBEN / TOP points towards the ceiling of the room.

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Preparing The Installation

Wall Installation With The 10° On-Wall Set For Image Optimization

An on-wall set, available as an accessory in 0° and 10° inclinations, may also be used for installation. While the 0° set primarily oers easier installation and more storage space for cables and add-on modules (WLAN, connectors, etc.), the 10° set may also increase the image quality in certain cases. In particular for wall installations which must be carried out at greater heights for technical or other reasons (over doors, windows, etc.,) adding a slight tilt to the camera, and thus also the lens, will return better results, as the center of the lens is then focused more directly on the center of activity in the room (optimal utilization of lens capabilities).

Camera focus (best image quality) - optimized with 10° On-Wall Set

Wall Mounting Over A Wall Outlet

Professional wall or ceiling installation of a Q24M is generally possible without accessories. However, due to elevation of the rear casing of the camera caused by connections and holders, a wall outlet should be installed prior to camera installation (see drilling template Q24M). This provides perfect protection to the cabling, ensuring that it cannot be seen or damaged from outside.

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Optimized image quality through wall installation with On-Wall Set 10°

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Discreet ceiling installation using the In-Ceiling Set

Q24M Camera Manual: Installation

2.1.2 Ceiling-Mounted

Thanks to its hemispherical lens, a single Q24M can monitor an entire room right into each of the four corners (360° Panorama View). The camera's should ideally be posi tioned on the ceiling in the center of the room. Due to its inherent physical and optical properties, the precision of the lens decreases as the distance from the lens grows. This means that the maximum usable image area varies greatly depending on the intended purpose of the camera. Rooms with a square ﬂoor area of up to approx. 40m² in general allow recognizing details even at the borders of the full image. If you would only like to know if persons enter a room, or to monitor speciﬁc objects, rooms of up to 100m² ﬂoor area can be monitored using a single Q24M.

Outdoors, the Q24M is usually mounted on a building wall, corner or pole instead of the ceiling. For this situation, we recommend the use of the practical wall mount from the

range of accessory products (section 2.8) or an extension.

The image quality (precision) diminishes as the distance of an object to the camera focus point

increases: 1 very good, 2 good, 3 satisfactory

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Preparing The Installation

Non-Square Rooms

When viewing a 360° (full) image in the browser, you will notice that the top and bottom of the image is not fully visible, i.e. some image information has been clipped. This is not a fault of the camera, but intended behavior that aims at achieving the best possible utilization of the image sensor by the camera software. Bearing this in mind, it is advisable to install the Q24M in rectangular room ceilings so that the arrow marked OBEN/ TOP points towards one of the longer walls of the room as shown in the ﬁgure.

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Original full image from the Q24M (ceiling installation in a rectangular room)

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Q24M Camera Manual: Installation

Never mount the camera to metal surfaces (condensation may damage the camera): MOBOTIX recommends using an On-Wall Mount or the Wall Mount

Lowered Mounting Or Mounting On Extensions

When mounting the camera in rooms with a high ceiling , or outdoors, it may be advisable to mount the camera in a lower position. This reduces the distance between the camera and the objects that are to be monitored, which in turn increases the recognizability of details. One practical solution would be to install the camera on a base plate attached to a suitable extension (metal tube) hanging from the ceiling. The network cable can be hidden from view by running through the interior of the tube.

Similar to lowered mounting from the ceiling, you can also attach the camera to an extension mounted to a wall to better use the 360° image of the camera (e.g. outside, above a portal). Such an installation would use the pole mount accessory (MX-D22-OPT-MH) in conjunction with the wall mount (MX-D22-OPT-WH) as a sturdy base for the camera, which is then mounted to the extension pole.

MOBOTIX does not recommend attaching the camera directly to metal carriers, especially when mounting the camera outdoors or when the ambient temperature varies greatly. As an additional measure to protect the camera against condensation, you should use either the On-Wall set (MX-D22-OPT-AP) or the Wall Mount (MX-D22-OPT-WH).

For the installation on building corners, the Corner and Pole Mount and a Wall Mount will be needed

Installation On Building Corners With The Corner And Pole Mount

This is a special method of Q24M installation, oering substantial advantages for the outdoor surveillance of buildings.

The hemispherical lens of a single Q24M can cover the entire 270° range from one building wall to the other, for an "around the corner" view!

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Preparing The Installation

2.1.3 Mounting Options

On-Wall Installation (MX-OPT-AP)

The On-Wall Set can reliably protect external cables if the cables cannot be fed in the center below the camera housing. The On-Wall mount also provides ample space for extra modules.

On-Wall Installation With 10° Inclination (MX-OPT-AP-10DEG)

This On-Wall Set is identical to the regular On-Wall Set, except that the mounted camera is tilted by 10 degrees. The inclination makes it possible for the camera to deliver the best images even in demand ing situations.

In-Ceiling Installation (MX-OPT-IC)

The In-Ceiling Set allows the Q24M camera to be installed in suspended ceilings, for example. This type of installation provides optimum protection for the camera and reduces the visible proﬁle to a minimum, since the camera only protrudes 24mm from the ceiling.

Vandalism Set (MX-Q24M-OPT-VANDAL)

The Vandalism Set provides added protection for Q24M cameras. The set consists of a robust stainless steel cover (matt or polished) and an impact-resistant polycarbonate dome. A camera equipped with the Vandalism Set is perfectly suited for applications in demanding environments (such as prisons, trouble areas, train stations, etc.).

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On-Wall Set (IP65, for outdoor applications)

On-Wall Set 10° (IP65, for outdoor applications)

Discreet in-ceiling installation; decorative outer ring also available in stainless steel

Vandalism Set (IP65)

Wall Mount (MX-OPT-WH)

The Q24M/D24M Wall Mount is the ideal solution for mounting the Q24M to walls for indoor and outdoor applications. The camera is absolutely dustproof and resistant against water jets (IP65). The wall mount also covers RJ45 wall outlets and has ample space for addi

tional modules.

Corner And Pole Mount (MX-OPT-MH)

The MOBOTIX Corner and Pole Mount is the ideal choice when mounting the MOBOTIX Q24M to a pole or building corner (Panorama View covering approx 270°). This mount can only be used in conjunction with the wall mount. For poles with a diameter ranging from 60 to 180 mm.

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Wall Mount made from sturdy PBT-30GF (IP65)

Outdoor Corner and Pole Mount made from stainless steel (in conjunction with Wall Mount)

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The Q24M supports the Power over Ethernet standard IEEE 802.3af (PoE)

Q24M Camera Manual: Installation

2.1.4 Network Connection And Power Supply, UPS

Power over Ethernet (PoE Conforming To IEEE 802.3af)

All Q24M models are supplied with power using the PoE standard. The Network Power Adapter (MX-NPA-PoE-Set) may be used for smaller installations. For larger installations, it is worth investing in a PoE capable supply device available on the market.

The Network Power Adapter replaces the crossover cable when directly connecting to a computer

Only use the new (blue) MX-NPA-PoE set for the Q24M - the

MOBOTIX Network Power accessories NPASet, Power-Box, and Power-Rack (MX-NPASet, MX-NPR-4 and MX-NPR8/20) are not compatible with the Q24M

PC or POWER

LAN or POWER

Network Power Adapter

MX-NPA-PoE

CAMERA

Caution

The maximum length of the network cable for power supply over an Ethernet cable is 100m/328ft.

Previous MOBOTIX network power accessories such as the NPA Set, Power Box

and Power Rack (MX-NPA-Set, MX-NPR-4 and MX-NPR8/20) are not suitable for use with the Q24M.

Note

The MOBOTIX Q24M can be powered by switches or routers which support the PoE (Power-over-Ethernet) standard and conform to IEEE 802.3af.

Sections 2.11 and higher contain more information on the possible combinations of connecting the Q24M and power supply options.

Advantages of PoE power supply:

• Allows setting up centralized backup power supply via the network.

• Reduces energy consumption.

• No extra network connection for camera required.

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Preparing The Installation

Using Uninterruptible Power Supplies (UPS)

In order to maintain a continuous power supply even when utility power fails, you should install an uninterruptible power supply (UPS). These devices also provide full protection against electrical surges and voltage ﬂuctuations and thus enhance the reliability of the system as a whole.

When using a more powerful 19" rack-mounted UPS, you can also protect all other network components (e.g. switches, routers, PoE switches, etc.).

Since MOBOTIX cameras do not require any heating (even during winter), the average power consumption of approximately 4.5 W is very low. This in turn means that you can centralize the UPS-protected power supply by injecting power into the network cables (max. 100m). This kind of protected power supply can be used either with MOBOTIX PoE products (MX-NPA-PoE + Universal Power Supply) or with PoE-compliant switches accord ing to IEEE 802.3af.

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UPS not only protect the camera against power failures, they also protect all other connected network devices against damage from voltage peaks and lows

19" system with UPS

MOBOTIX NPR or PoE switch

PC/Server

Raid

UPS

2.1.5 Preparing The Camera Connections, Wall Outlets

Once the camera position, the position of the cable outlets and the method of power supply have been decided upon, the cabling can be installed. Before mounting the MOBOTIX Q24M, you should make sure that the network connections have been properly tested to ensure that the camera functions correctly when it is installed.

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PoE power supply of the cameras allows using one UPS over the network (enhanced security)

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Q24M Camera Manual: Installation

2.1.6 Wiring, Fire Prevention, Lightning And Surge Protection

When installing the wiring inside or outside of buildings, make sure you always adhere to the relevant regulations on wiring, ﬁre prevention and protection against lightning.:

MOBOTIX cameras are protected against the eects of small electrical surges by a range of measures. These measures, however, cannot prevent the camera from being damaged when stronger electrical surges occur. Particular care should be taken when installing the camera outside to ensure proper protection against lightning, as this also protects the building and the entire network infrastructure.

MOBOTIX recommends having MOBOTIX cameras installed only by certiﬁed specialists accustomed to installing network devices and having proper respect for the applicable regulations regarding lightning protection and ﬁre prevention as well as the current tech nology for preventing damages from electrical surges.

Wiring

When installing the wiring, make sure to follow these guidelines:

•

Data cable: Make sure you only use double-shielded CAT5 or higher cable (S/STP) for Ethernet connections.

• Outdoors: Installing the camera outdoors requires special

precautions and measures regarding the cables as well as lightning and surge protection (see below).

• Wire lengths: The cable segments must not exceed the maximum allowed cable lengths in order to ensure proper data transfer (see section 2.11).

• Avoiding induction: When running data cables parallel to existing regular power lines or high-voltage wires, make sure you observe the minimum distances to the power cables.

Fire Prevention

When installing the power lines to the camera, make sure you always adhere to the country-speciﬁc regulations (e.g. VDE in Germany, IEEE in the USA) in eect on wiring and ﬁre prevention at the site of the installation.

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Preparing The Installation

Lightning And Surge Protection

More information is available at an institution such as the International Electrotechnical Commission (IEC, www.iec.ch) or at a manufacturer of protection devices against lightning and electrical surges, such as Dehn (www.dehn.de).

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Q24M Camera Manual: Installation

2.2 Q24M Basic/Secure: Delivered Parts, Components, Dimensions

2.2.1 Delivered Parts And Camera Components

*MicroSD card only available for Q24M Secure

Item Quantity Part Name

1.1 1 Camera

1.2 1 Lens

1.3 1 Lens wrench

1.4 1 MicroSD card (4 GB)*, pre-installed

1.5 1 CAT5 patch cable, 0.5m incl. washer, pre-installed

1.6 1 Allen wrench 3mm

1.7 1 Allen wrench 2mm

1.8 1 Torx wrench

1.9 1 Outer shell

1.10 1 Mounting ring

1.11 4 Universal screw anchors 8 mm

1.12 4 Stainless steel washers Ø 5,3mm

1.13 4 Stainless steel wood screws with hex head 4.5x60mm

1.14 4 Stainless steel Allen screws M4x16 mm

1.15 4 Stainless steel washers Ø 4.3mm

1.16 2 Cable retainer with bayonet catch (patch cable, MiniUSB)

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Q24M Basic/Secure: Delivered Parts, Components, Dimensions

Lens unit

Speaker

Microphone (only Q24M-Sec)

LEDs

Slot for MicroSD card (not externally accessible)

MiniUSB (e.g. ExtIO)

Bayonet catch

Network connector

MxBus (for future enhancements)

R key

2.2.2 Camera Housing And Connectors

The MOBOTIX Q24M consists of the camera housing (motherboard and lens), the outer shell and the mounting ring.

Connections

• NET (Ethernet network incl. PoE power supply)

• MiniUSB (e.g. for ExtIO)

• Slot for MicroSD card

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L key

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Find the drilling templates (scale 1:1) at the end of the manual as a fold-out

The blue circle indicates the hole to cut for the wall outlet

Q24M Camera Manual: Installation

2.2.3 Q24M: Dimensions Without Mounting Options

ø 160mm/2.3in

Mounting Ring Drilling Template (Incl. Space For Wall Outlet)

MxBus

Netzwerk

48mm/1.89in

Note

Find the folded drilling template at the end of the manual.

Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF ﬁle (enlarged or reduced).

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Available Q24M Accessories - Overview

2.3 Available Q24M Accessories - Overview

On-Wall Set (MX-OPT-AP)

Consists of On-Wall Mount and mounting supplies. Conforms to U.S. installation standards. Reliably protects the cabling and allows integrating additional mod ules within the On-Wall Mount (WLAN, battery, ...).

10° On-Wall Set (MX-OPT-AP-10DEG)

Consists of On-Wall mount and mounting supplies for inclined installation (10°) of a camera. Conforms to U.S. installation standards Reliably protects the cabling and allows integrating additional mod ules within the On-Wall Mount (WLAN, battery, ...).

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Vandalism Set (MX-Q24-Sec-Vandal-ESPO)

Consists of polished stainless steel housing, lens protector and security screws. Ideally suited for surveillance at critical locations.

Vandalism Set (MX-Q24-Sec-Vandal-ESMA)

Alternative design featuring matt stain less steel housing. As above incl. lens protector and security screws.

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The polished vandalism protection housing is made from stainless steel 1.5 mm strong

The matt vandalism protection housing is made from stainless steel 1.5 mm strong

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Can also be used as a wall mount in drywalls

Q24M Camera Manual: Installation

In-Ceiling Set (MX-OPT-IC)

For simple installation in false ceiling tiles. Suitable for discreet surveillance. Optionally available with a stainless steel ring.

Outdoor Wall Mount (MX-OPT-WH)

Consists of Outdoor Wall Mount and mounting supplies. Covers RJ45 wall outlets. Space for expansion modules (battery, UMTS, WLAN, etc.) Easily mounted to poles using Pole Mount. Weatherproof IP65.

Corner And Pole Mount (MX-OPT-MH)

Flange for Outdoor Wall Mount. Can be mounted to wall corners or poles. 3 mm stainless steel, white. Wall Mount may be ordered separately or as a set.

* Country-specic versions of the set are available from MOBOTIX (DE, US, GB, AUS, JP)

Network Power Adapter Set (MX-NPA-PoE-Set*)

The Network Power Adapter Set allows injecting the power supply for the MOBOTIX Q24M into the network cable. This makes it possible to use the network cable to both connect the camera and remotely supply power (up to 100m). The MOBOTIX Network Power Adapter Set including power supply with RJ45 connector is required if you do not use a PoE compatible switch or router to supply power to the MOBOTIX camera.

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Available Q24M Accessories - Overview

Notes

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Q24M Camera Manual: Installation

ExtIO Function Extension (MX-ExtIO)

The ExtIO contains a powerful speaker, microphone, infra-red motion sensor, environmental temperature sensor, 2 input and 2 output contacts and 2 illuminated buttons. It is ideal for door communication, elevators, access control, etc.

The ExtIO may be operated directly with the Q24M over a separately available MOBOTIX USB cable. The ExtIO can operate in two dierent modes:

• MiniUSB: Directly connected to the camera using a separately available cable (max. 5 m)

• Ethernet: Connect the ExtIO over a standard PoE switch; maximum distance to camera 200 m

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Available Q24M Accessories - Overview

Mx2wire Media Converter (MX-2wire-Set-PW)

The Mx2wire system allows you to set up an Ethernet Network with PoE over paired telephone wires. This allows an existing two-core analog telephone line to be put to use to connect a 10/100 MB Ethernet device (e.g. PC, WLAN, network camera, IP telephone or IP door station). The achievable data rate is up to 40 Mbps. Around 15 Mbps can be reached over 500 m of bell wire.

An identical Mx2wire device is placed at the beginning and the end of the line. Conﬁguration as sender or receiver is automatic. The Mx2wire nodes are supplied with power by the feeding network cable. The connected devices may be supplied with up to 8 watt over PoE, as the injected PoE signal is transmitted parallel to the network signal. The Mx2wire is delivered in a standard wall outlet frame available in dierent designs, but may also be used with the included on-wall outlet.

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Installation hint: The print on the camera back is legible.

Q24M Camera Manual: Installation

Stand/Wall Mount for Camera Tests (MX-OPT-TW-Demo-1)

The Stand/Wall Mount is a useful accessory for testing and for ﬁnding the optimum mounting position of the camera. The set also includes an Allen wrench as well as a Torx screw with dowel and the corresponding Torx wrench for installing as alternative wall mount for testing.

Using as a Stand (with/without tripod)

Using this stand, you can now place the camera upright on a ﬂat surface or mount the whole assembly on a tripod (1/4” tripod thread at the bottom of the stand).

Converting to a wall mount (simulation of On-Wall set with 10 deg. tilt)

If required, release the two stainless steel Allen Screws and remove the camera from the stand/wall mount.

2. Place the camera with the two upper body screws exactly into the two receptacles of the Stand/Wall Mount. Note: The print on the camera back is legible.

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Available Q24M Accessories - Overview

Mount the camera to the stand using the two stainless steel Allen screws.

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4. Use the Torx screw to fasten the mount onto the wall. Make sure that the head of the screw is not tight against the wall, but that it still has 5mm/0.2in to go.

5. Slide the entire assembly from above over the Torx screw in the wall.

6. Properly tighten the Torx screw to secure the assembly in the desired position. There is a special hole in the Stand/ Wall Mount to access the Torx screw.

Caution

The Stand/Wall Mount has been only designed used for testing purposes. Make sure that you replace this mount by a proper wall mount before bringing the system into service.

5 mm/

0.20in

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Installation over a stan-

dard ush-mounted wall

outlet (minimum installation depth 20 mm/8 in)

Q24M Camera Manual: Installation

2.4 Mounting The Camera Without Accessories

2.4.1 Mounting Instructions

The Q24M, being an overview camera, is primarily designed for installation on walls or ceilings. Direct installation of the camera without any accessories is, in general, always

possible, however - due to elevation of the rear casing of the camera where connections and their holders are - a ﬂush-mounted wall outlet should be installed ﬁrst.

The drilling template also includes a blue circle marking the minimum size and position of this wall outlet, in addition to the drilling holes. To guarantee maximum coverage of the room by the camera, the Q24M should be positioned on the wall or ceiling as close to the middle of the room as possible.

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Mounting The Camera Without Accessories

2.4.2 Required Tools

Please check that all components supplied with the camera are present in the original packaging ﬁrst (see section 2.2).

The Following Additional Tools Are Required For Installation:

• Any additional materials for fastening the camera to a ceiling/wall, if necessary – 4 wood screws incl. screw anchors and washers are included in the original packaging.

• Screwdriver

• Power drill for screw anchor holes needed for ceiling/wall mounting

• MOBOTIX Drilling Templates (at the end of this manual)

• Scissors to cut out the template

• Pen to mark the drill holes

•

Materials and any tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable.

• Wall outlet and tools to install the outlet in the wall/ceiling (keyhole saw)

• Soft cotton cloth to clean the front of the lens

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Q24M seen from the side with cable bent properly

Due to the space required for cable and connectors, we recom-

mend a ush-mounted

wall outlet with an installation depth of at least 20 mm/8 in

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Q24M Camera Manual: Installation

2.4.3 Procedure

1. Install and prepare the network connection.

RJ45 patch cable: 50 cm (19.7 in) cable incl., other lengths available from MOBOTIX as accessories

Due to the space required for cable and connectors, we recom-

mend a ush-mounted

wall outlet with an installation depth of at least 20 mm/8 in

2. Install the ﬂush-mounted wall outlet: The pre-installed cable attached to the camera must be connected with the on-site network cable. For installation without acces sories, a ﬂush-mounted wall outlet must be installed ﬁrst, in order to provide a connection. The cabling is perfectly protected and cannot be seen or damaged. The camera cannot be mounted directly on top of protruding wall outlets. Use the supplied camera drilling template (fold-out at the end of this manual) to mark the position of the wall outlet for the desired camera position.

3. Remove the outer shell: Remove all four Allen screws using the supplied Allen wrench and lift o the outer shell.

4. Drill the holes: Drill the holes for the supplied screw anchors (see drilling template). Remember to take the proper direc tion of the camera into cons ideration (OBEN / TOP arrow pointing upwards for wall installation, or in the direction of the longer wall for ceiling installation in rectangular rooms).

5. Connect the cable: Connect the on-site network cable to the camera patch cable using a standard connector.

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Mounting The Camera Without Accessories

6. Mount the camera: Use the (included) screws to ax the mounting ring and the camera at the designated position.

7. Install the rubber seal: Place the rubber seal with the groove around the edge of the black mounting ring of the camera.

8. Attach the outer shell: Replace the outer shell and screw all four Allen screws tight using the supplied Allen wrench. Ensure that the rubber seal is properly positioned.

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Clean the lens: If necessar y, g ently clean th e front of the lens with a soft cot ton cloth.

9. Do not apply exces sive pressure to the surface of the glass when cleaning the l ens.

10. Establish a connection to the camera, check the image: Establish a connection to the camera as described in sections 3.1 . The live image from the camera should be visible on the computer monitor. Check image sections on the computer monitor as well.

Caution

The maximum torque for all screws is 1 to 1.2 Nm.

Only use the factory pre-installed network cable supplied with the MOBOTIX camera. Always ensure that the cable retainer with bayonet catch is closed properly around the network cable. All openings at the back of the camera housing except the pres sure equalization element need to be sealed properly with the rubber plugs. This is the only way to guarantee that the camera remains weatherproof.

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Open the cable retainer by rotating the bayonet catch to the marked position

Bayonet catch open

Q24M Camera Manual: Installation

Note

Note on fastening cables leading in to the camera:

Cables passing in to the back of the camera (patch cable for the network connection and ExtIO cable) are secured using a special cable retainer with bayonet catch.

When replacing this cable, ensure that the cable is properly seated in the connector and that the retainer with the blue bayonet catch is locked (short clockwise turn until it clicks into place).

Removing The Cable Retainer

Rotate the bayonet catch anti-clockwise to the "open circle" symbol (see diagram). The catch may be removed from the side. The cable can now be pulled out of the camera.

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Mounting The Camera Without Accessories

Caution

Only use Original MOBOTIX cable to connect the camera. Standard cables purchased from other suppliers do not meet the necessary speciﬁcations for proper retention (no IP54 and IP65 weather protection).

MiniUSB cableEthernet patch cable

Replacing The Cable Retainer

Insert the cable into the receptacle on the camera. Position the bayonet catch from the side (opening points to the right). Rotate the bayonet catch clockwise to the "ﬁlled circle" symbol (see image). The cable is now properly retained.

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Close the cable retainer by rotating the bayonet catch to the marked position

Bayonet catch closed

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Q24M Camera Manual: Installation

2.5 Mounting The Camera With The On-Wall Set

2.5.1 Mounting Instructions

On-Wall sets available in 0° and 10° inclinations allow fast and simple installation of the Q24M on a wall or room ceiling. When using the set outdoors (IP65), ensure that the screw holes on the rear of the camera housing are sealed with the included foam rubber washers.

It is not possible to install the on-wall set directly above an on-wall or ﬂush-mounted outlet.

Installation using the 10° On-Wall Set is often the right choice if a Q24M is to be used as a panorama camera installed at a greater than usual height (3 m or higher). Tilting the lens in the direction of the center of activity in the room maximizes image quality. Consider the desired camera position carefully during installation!

If discreet appearance of the Q24M is of particular importance, the In-Ceiling Set for ceiling installation is the best possible choice (see section 2.6).

The network connection and drill holes must be prepared correctly before installing the On-Wall Set (both indoors and outdoors):

• Network connection: You can use any one of the four openings in the On-Wall set to guide the cabling into the camera. The network cable must be fed through the opening without a connector. An additional connector to connect to the camera cable is required. When preparing for installation, keep in mind that the camera must later be positioned in the correct orientation, according to its purpose (OBEN / TOP arrow pointing upwards for wall installation, or in the direction of the longer wall for ceiling installation in rectangular rooms).

• Preparing the drill holes: Use the supplied drilling template for the Q24M On-Wall Set (fold-out at the end of this manual) to mark the position for drilling the anchor holes with regard to the camera position.

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Mounting The Camera With The On-Wall Set

Caution

When using the On-Wall Set outdoors, ensure that the screw holes on the rear of the camera housing are sealed with the foam rubber washers included in delivery (IP65).

2.5.2 On-Wall Set

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The On-Wall Set must be ordered separately from the MOBOTIX camera.

Item Quantity Part Name

2.1 1 On-Wall set housing

2.2 4 Stainless steel Allen screws M4x35 mm

2.3 4 Stainless steel washers Ø 4.3mm

2.4 4 Foam rubber washers

2.5 4 Lock screws with counter nuts

2.6 2 Cable ﬁtting with counter nut and O-ring cord

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Find the drilling templates (scale 1:1) at the end of the manual as a fold-out

Q24M Camera Manual: Installation

Drilling Template On-Wall Set

85 mm/3.35in

ø 160 mm/6.3in

Notes

Use the fold-out template included at the end of the printed manual (valid for both 0° and 10° On-Wall Sets).

Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF ﬁle (enlarged or reduced).

The maximum torque for all screws is 1 to 1.2 Nm.

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ø 166 mm/6.54in

mm/2.91in

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Mounting The Camera With The On-Wall Set

Scope Of Delivery And Required Parts

Please check that all components supplied with the On-Wall Set are present in the original packaging ﬁrst.

The Following Additional Tools Are Required For Installation:

• Suitable materials for ceiling/wall installation: 4 wood screws incl. screw anchors and washers (e.g. from the original camera packaging).

• Screwdriver

• Power drill for screw anchor holes needed for ceiling/wall mounting

• MOBOTIX Drilling Templates (at the end of this manual)

• Scissors to cut out the template

• Pen to mark the drill holes

• Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable.

• Soft cotton cloth to clean the front of the lens

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Q24M Camera Manual: Installation

2.5.3 Procedure

1. Attach washers: Prior to installation, stick a black foam rubber washer around each of the four screw holes on the rear side of the on-wall housing (remove the adhe sive foil and press into place, surface must be clean and free of grease). This prevents water from entering the housing.

2. Prepare the cabling: Insert the seal into the cable opening of the On-Wall Set such that the black rubber seal is on the outside. Fix it in place from the inside using a small hexagonal nut.

3. Mount the On-Wall Set: Mount the On-Wall Set (with out the ca mera) at the inte nded position using e.g. the wood screws (included with Q24M camera, Pos. 1.13). Make sure the OBEN / TOP arrow points in the correct direction.

4. Cable feeding: Attach the counternut to the network cable, pass it through the seal from the outside and tighte n the nut. The net work cable is now screwed into the On-Wall Set, weatherproof. All unused openings must be sealed with the included sealant plugs. The cable pa ssing into the housin g must always be i nstalled using the supplied three-part ﬁttings.

5. Remove the camera outer shell: Unscrew all four Allen screws with the supplied Allen wrench. Remove the outer shell.

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Mounting The Camera With The On-Wall Set

Remove the mounting ring: Separa te the black mounting ring from the camera housing (lift the spring clip). This ring is not required when mounting the camera to the On-Wall set.

Connec t the cable: Connect the on-site network cable

7. to the network cable passing through the On-Wall Set using a s tandard conne ctor. Excess cable ca n be stored easily within the On-Wall mount.

8. Attach the camera to the mount: The camera must be seated ﬁrmly within the On -Wall mount. The tapered guides at the back of the camera housing ﬁt exactly into the openings of the On-Wall mount. Once, again, ensure that OBEN / TOP arrow points in the correct direction.

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Attach the outer shell: Position the outer shell without

9. the rub ber seal and tighten a ll four Allen screws using the included Allen wrench.

10. Clean the lens: If necessary, gently clean the front of the lens with a soft cot ton cloth. Do not apply exce ssive pressure to the surface of the glass when cleaning the lens.

11. Establish a connection to the camera, check the image: Establish a connection to the camera as described in sections 3.1 and above. The live image from the camera should be visible on the computer monitor. Check image sections on the computer monitor as well.

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The decorative ring is available in different colors and in stainless steel

Q24M Camera Manual: Installation

2.6 Mounting The Camera With The In-Ceiling Set

2.6.1 Mounting Instructions

The In-Ceiling Set oers the most stylish installation option for the Q24M. When properly installed, the only visible component is a particularly sleek and discreet hemispheric camera, while most of the remaining components are concealed inside the ceiling.

For these reasons, the Q24M installed with the In-Ceiling Set is the preferred option for most indoor spaces frequented by customers or the general public (e.g. hotels, restaurants, banks, retail stores, public buildings, etc.).

The common use of suspended ceilings in commercial and public buildings is an additional reason to place a preference on in-ceiling installation. The installation process is also simpliﬁed, as the network cable may be laid without diculty and only a 15 cm diameter hole must be cut in the ceiling or ceiling component.

See section 2.1.2 for a detailed description

Before installing the MOBOTIX Q24M to an indoor location using the In-Ceiling Set, you must prepare the network connection and drill a hole for the camera:

• Network connection: The network cable is fed through the ceiling directly above the camera.

When preparing for installation, keep in mind (particularly with regard to cable slack) that the camera may later need to be repositioned in the correct orientation, according to its speciﬁc purpose (OBEN / TOP arrow pointing in the direction of the longer wall for ceiling installation in rectangular rooms).

• Cut a hole for installation: The hole should have a diameter of 150mm (see drilling template at the end of the manual).

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Mounting The Camera With The In-Ceiling Set

2.6.2 In-Ceiling Set0

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The In-Ceiling set must be ordered separately from the camera

Item Quantity Part Name

3.1 1 Ceiling mounting ring incl. 4 ﬂat headed screws

3.2 1 Decoration ring

3.3 2 Wrench for In-Ceiling mount

3.4 4 Clamps

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Q24M Camera Manual: Installation

Q24M Drilling Template In-Ceiling Set

Find the drilling templates (scale 1:1) at the end of the manual as a fold-out

The In-Ceiling Set can be used in panels ranging from 6 to 22 mm/0.24 to 0.86 in thickness

ø 150mm/5.9in

Clamping range

6 to 22 mm/

0.24to 0.86in

ø 180 mm/7.09in

Notes

Find the folded drilling template at the end of the manual.

0.95in

24.1 mm/

Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF ﬁle (enlarged or reduced).

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Mounting The Camera With The In-Ceiling Set

Scope Of Delivery And Required Parts

Please check that all components supplied with the In-Ceiling Set are present in the original packaging ﬁrst.

The Following Additional Tools Are Required For Installation:

• Power drill with matching hole saw (150 mm diameter) or jigsaw

• MOBOTIX Drilling Templates (at the end of this manual)

• Scissors to cut out the template

• Pen to mark the hole positions

• Two blue In-Ceiling wrenches from the In-Ceiling Set

• Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable.

• Soft cotton cloth to clean the front of the lens

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Q24M Camera Manual: Installation

2.6.3 Procedure

1. Prepare the network connection: Run the network cable above the suspended ceiling and ensure that enough cable slack is available.

2. Cut a hole for installation: Cut a round hole for cam era installation (e.g. with a 150 mm hole saw). Use the suppl ied cutting template of the I n-Ceilin g Set (fold-out at the end of the manual).

3. Remove the outer shell: Remove all four Allen screws using the supplied Allen wrench and lift o the outer shell.

4. Remove the mounting ring: Separate the mounting ring from the camera housing. This ring is not required when mounting the camera in the In-Ceiling Set.

5. Place the camera in the In-Ceiling Set: The dovetail guides at the back of the camera housing ﬁt exactly into the openings of the In-Ceiling mounting ring.

Connec t the cable: Con nect the on-site net work cable to

6. the came ra network cable using a standard conn ector.

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Mounting The Camera With The In-Ceiling Set

Inser t the camera and the In-Ceiling Set into the hole: Ma ke sure that all winged cams are retracted before placin g the In-Ceiling Set with th e camera into the hole. Pay attentio n to the orienta tion: the OBEN / TOP ar row should point in the direct ion of the longer wall for ceiling installation in rectangular rooms. Tightening the screws of the In-Ceiling Set extends the winged cams, thus ﬁrmly holding the set in place.

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The blue winged cams (see left) automatically secure the In-Ceiling Set in the ceiling when tightening the screws

Install the decorative ring: Use the two wrench es from

8. the In-Ceiling Set to place the ring on the set as shown in the ﬁgure and turn the ring clockwise until it stops.

The two wrenches from the In-Ceiling Set may also be used for dismounting. Insert them as shown and turn the ring counter-clockwise. Loosen the screws of the In-Ceiling Set; this will automatically retract the winged cams. You can now remove the In-Ceiling Set, with the camera still attached, from the ceiling.

Clean the lens: If necessary, gently clean the front of the l ens with a sof t cotton cloth.

Do not apply exces sive pressure to the surface of the glass when cleaning the l ens.

10. Establish a connection to the camera, check the image: Establish a connection to the camera as described in sections 3.1 and above. The live image from the camera should be visible on the computer monitor. Check image sections on the computer monitor as well.

Installing the decorative ring: turn clockwise

Removing the decorative ring: turn counter-clockwise - only relevant when completely removing the camera

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Q24M Camera Manual: Installation

2.7 Installing The Vandalism Set

2.7.1 Mounting Instructions

The Vandalism Set serves to provide additional security and protection for Q24M cameras. It may be installed with little eort and at low cost. This set is recommended for use under particularly demanding conditions (such as prisons, trouble areas, train stations, etc.). The set consists of a robust stainless steel cover for the camera housing (matt or polished) and an impact-resistant dome cover made of reinforced plastic.

To install the Vandalism Set, simply mount the stainless steel cover and the included security screws (with the four mounted spacers) over the standard housing.

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Installing The Vandalism Set

2.7.2 Vandalism Set

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The Vandalism set must be ordered separately from the camera.

Item Quantity Part Name

4.1 1 Stainless steel cover 2mm stainless steel

4.2 4 Spacers for Vandalism set

4.3 4 Security screws M4x16 mm

4.4 1 Two-hole driver bit for security screws

4.5 1 Polycarbonate dome incl. washer

4.6 1 Lens wrench

ø 160 mm/6.3in

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53 mm/2.01in

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Q24M Camera Manual: Installation

Available Variants Of The MOBOTIX Q24m Vandalism Set:

Stainless steel, polished

Stainless steel, matt

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Installing The Vandalism Set

Scope Of Delivery And Required Parts

Please check that all components supplied with the Vandalism Set are present in the original packaging ﬁrst.

The Following Additional Tools Are Required For Installation:

• Allen wrench for removing the standard outer shell (included in Q24M packaging)

• Screwdriver with bit receptacle for the two-hole driver bit

• Clean and soft cotton cloth

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Q24M Camera Manual: Installation

2.7.3 Procedure

In order to install the Vandalism Set, replace the white plastic outer shell of the Q24M, including the Allen screws, with the stainless steel cover, the security screws and the four spacers of the Vandalism set.

1. Remove the outer shell: Remove all four Allen screws using the supplied Allen wrench and lift o the outer shell.

2. Remove the lens gasket: Unscrew the lens using the lens wrench (included with the camera) and remove the lens gasket.

Replace the lens: Screw the le ns back in using the lens

3. wrench.

4. Adjust the live image: Establish a connection to the camera as described in sections 3.1 and above. The live image from the camera should be visible on the computer monitor. Select the highest available image resolution. Check image sections (image center and focus) on the computer monitor and adjust the lens with the lens wrench if necessary.

5. Clean the lens: If necessar y, gently clean the front of the lens with a sof t cotton cloth. Caution: Do not apply excessive pressure to the surface of the glass when cleaning the lens!

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Installing The Vandalism Set

6. Mount the dome: Screw the dome on in a clockwise direction using the supplied wrench. If required, clean the dome gently using a soft cotton cloth before com pleti ng installation. Check the sharpn ess of the camera image again, and correct it if necessary.

7. Mount the spacers: Place the four spacers on the mounting ring.

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Lens wrench for installing the dome

Spacers for Vandalism set

Maximum torque for all screws is 1 to 1.2 Nm

8. Mount the stainless steel cover: Position the stainless steel cover as shown and tighten the security screws using the included two-hole driver bit.

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Security screw and two-hole driver bit

Stainless steel cover must be positioned correctly to line up with the LED openings

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Direct installation

over on-wall and ush-

mounted wall outlets

Q24M Camera Manual: Installation

2.8 Installing The Wall Mount

2.8.1 Mounting Instructions

The Wall Mount allows you to easily mount Q24M cameras to walls or extensions, both indoors and outdoors. The camera remains IP65 weatherproof (dust-proof and resistant to water jets). The Wall Mount also covers RJ45 wall outlets and has ample space for additional modules (WLAN, batteries, etc.).

Before mounting the MOBOTIX Q24M with the Wall Mount, you must prepare the network connection and drill the holes for the ﬁxtures:

The on-site network cabling is passed through the opening

• in the back of the wall mount. The cable and the required (standard) connector for the camera cable (patch cable) are ideally protected by a robust wall sealing made from foam rubber. Nothing is visible or accessible from the outside. The Wall Mount may be mounted directly on top of ﬂush or protruding wall outlets. Maximum width x height of the outlet: 88 mm x 80 mm.

Only use the Q24M factory installed patch cable (50 cm cable length) or a MOBOTIX

• cable of dierent length available from the range of accessories.

• All openings of the camera housing need to be closed o properly. This is the only way to guarantee that the camera remains weatherproof.

• The included screw anchors should be used for the drill holes in the wall. Use the supplied drilling template for the Q24M Wall Mount (fold-out at the end of this manual) to mark the position for drilling the holes and the holes through which the cables will later be fed.

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Installing The Wall Mount

2.8.2 Wall Mount

5.8

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5.6

5.1

5.7

5.5

Item Quantity Part Name

5.1 1 Wall Mount

5.2 4 Universal screw anchors 8 mm

5.3 4 Stainless steel washers Ø 6.4mm

5.4 4 Stainless steel wood screws with hex head 6x50 mm

5.5 1 Wall sealing

5.6 8 Stainless steel Allen screws M4x16 mm

5.7 8 Stainless steel washers Ø 4.3mm

5.8 1 Bottom plate

5.4

5.3

5.2

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Find the drilling templates (scale 1:1) at the end of the manual as a fold-out

Direct installation

over on-wall and ush-

mounted wall outlets

Q24M Camera Manual: Installation

Drilling Template Wall Mount

Höhe: 125 mm

Depth: 201 mm/7.91in

Width: 216 mm/8.5in

Notes

Find the folded drilling template at the end of the manual.

Make sure that the drilling template is not scaled or adjusted to the paper size when printing the PDF ﬁle (enlarged or reduced).

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Installing The Wall Mount

Scope Of Delivery And Required Parts

Please check that all components supplied with the Wall Mount Set are present in the original packaging ﬁrst.

The Following Additional Tools Are Required For Installation:

• Power drill for screw anchor holes

• Screwdriver

• MOBOTIX Drilling Templates (at the end of this manual)

• Scissors to cut out the template

• Pen to mark the hole positions

• Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable.

• Clean and soft cotton cloth

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Q24M Camera Manual: Installation

2.8.3 Procedure

1. Remove the camera housing: Remove all four Allen screws using the supplied Allen wrench and lift o the outer shell. The screws and outer shell will be needed again shortly.

Remove the camera mounting ring: Separate the black

2. mounting ring from the camera ho using. This ri ng is not required when mounti ng the camera to th e Wall Mount.

Separate the bottom plate from the Wall Mount: The bottom plate is used to hold the camera, and is only attached and screwed into place during a later step.

Pass the camera cable up through the bottom of the

4. bottom plate: Ensure the orientation is correct. The spring clips should be on the underside of the bottom plate.

5. Snap the camera into place on the bottom plate: Firmly push th e camera into the Wa ll Mount. The pla stic spring clips will snap into place when the trapezoidal elements on the rear of the camera housing exactly match up w ith the correspondi ng openings on the Wall Mount. Pay attention to the direction of the camera (OBEN / TOP arrow pointing in the direction of the lon ger wall for ceiling installation in rectangular rooms).

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Installing The Wall Mount

6. Mount the Wall Mount (without camera): Stick the black wa ll sealing to t he back of the Wall Mount (re move the adhesive foil ﬁrst, the sur face must be clean and free of grease). Pass the network cable through the large square opening and into the Wall Mount. Use the included screws to install the Wall Mount (without the came ra) at the intended position. Pass the n etwork cable through the large square opening on back side of the Wall Mount.

7. Connect the cable: Prepare the on-site network cable for connection with the camera patch cable using a standard connector. Excess cable can be stored easily within the Wall Mount.

8. Install the bottom plate with the camera in the Wall Mount: Connect the camera patch cable to the network cable. Then mount the bottom plate with the camera in the slots from below and ﬁx it in place on the Wall Mount us ing the 4 Allen screws (Allen wrench in cluded).

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9. Attach the outer shell:Position the outer shell (without the rubber seal) and tighten all four Allen screws using the included Allen wrench.

Clean the lens: If necessar y, g ently clean th e front of the lens with a soft cot ton cloth.

10. Do not apply exces sive pressure to the surface of the glass when cleaning the l ens.

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Q24M Camera Manual: Installation

2.9 Installing The Corner And Pole Mount

2.9.1 Mounting Instructions

The Corner and Pole Mount is made from stainless steel and is extremely robust and rustproof. It is used in combination with the Wall Mount described in section 2.8, in the case that a Q24M is to be installed on a pole or building corner. The Wall Mount required for complete installation must be ordered separately.

The mounting pole should have a diameter between 60 and 180 mm. Thanks to the 360° panorama view from above, installing the camera on the corner of a building makes it possible to monitor a range of approximately 270° from one building wall to the other (around the corner) with one single Q24M camera.

By design, the Corner and Pole Mount cannot be mounted above a wall outlet for the camera cabling.

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Installing The Corner And Pole Mount

2.9.2 Corner And Pole Mount

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Item

6.1 1 Pole mount, stainless steel, white, powder-coated

6.2 4 Stainless steel Allen screws M6x20mm

6.3 4 Stainless steel washers Ø 6mm

6.4 4 Stainless steel lock nuts M6

6.5 2 Stainless steel straps

6.6 2 Cable ﬁtting with counter nut and O-ring cord

6.7 4 Wood screws 6x80mm incl. screw anchors and washers

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Quantity

Height: 130 mm/5.12in

Part Name

Width: 218 mm/8.58in

Depth: 92 mm/3.62in

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Q24M Camera Manual: Installation

Scope Of Delivery And Required Parts

Please check that all components supplied with the Corner and Pole Mount Set are present in the original packaging ﬁrst.

The Following Additional Tools Are Required For Installation As A Pole Mount:

• Screwdriver

• Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable.

The Following Additional Tools Are Required For Installation Of The Corner Mount:

• Power drill for screw anchor holes

• Screwdriver

• Scissors to cut out the template

• Pen to mark the hole positions

• Materials and tools needed to connect the pre-installed MOBOTIX network cable in the camera with the on-site network cable.

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Installing The Corner And Pole Mount

2.9.3 Mounting To A Pole

Use the supplied stainless steel straps to ax the Corner and Pole Mount to a pole.

• Guide the supplied stainless steel straps through the openings in the Corner and Pole Mount as shown in the diagram. Make sure that you are using the slots of the mount that ﬁt best for the thickness of the pole. The stainless steel straps allow attaching the mount to poles with diameters between 60 and 180mm.

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• Guide the on-site network cable from behind through one of the large round holes of the Corner and Pole Mount. In order to properly protect the cabling, it is best to pass the cabling from the inside of the pole through the Corner and Pole Mount directly into the camera (concealed cabling). Note: The cable length from the

pole should be at least 80cm!

• Tighten the stainless steel straps on the Pole Mount with a screwdriver. If necessary, the ends of the straps can be cut o.

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Q24M Camera Manual: Installation

2.9.4 Mounting To A Wall Or Building Corner

Use the included screw anchors, screws and washers to ax the Corner and Pole Mount to a building corner.

• Mark the four screw anchor holes on the corner of the building, ensuring that the arrows on the mount point upwards. Drill the holes with a 10 mm wall drill.

Pass the on-site network cable through one of the large

• round holes at the back of the Corner and Pole Mount, then through one of the 16mm diameter holes on the front of the mount. In order to properly protect the cabling, you should let the cabling run from the inside of the building through the Corner and Pole Mount directly into the camera (concealed cabling). Note: The

cable length from the building corner should be at least 80cm!

• Place the included wall anchors in the drilled holes and screw the Corner and Pole Mount into place on the corner of the building using the wood screws and washers. Use the supplied drilling template (fold-out at the end of this manual) to mark the positions for drilling the holes.

• Then: Install the Wall Mount on the Corner and Pole Mount (section 2.9.5).

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Page 99

Installing The Corner And Pole Mount

2.9.5 Mounting The Wall Mount To The Corner And Pole Mount

• Feed the cables through the appropriate hole at the back of the Outdoor Wall Mount. The wall sealing on

the Wall Mount must be in place already (see section

2.8).

Use the 6 x 20mm Allen screws, Ø6mm washers and

• M6 nuts included with the Corner and Pole Mount and

attach the Wall Mount to the Corner and Pole Mount.

•

Then continue with the remaining work steps described in section 2.8.3!

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Page 100

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Bayonet catch open

Q24M Camera Manual: Installation

2.10 Replacing The MicroSD Card

The camera must be taken down to remove, insert or replace a MicroSD card. To avoid data loss, be sure to deactivate MicroSD card recording in the camera software and reboot the MOBOTIX camera before removing the card.

Caution

A MicroSD card may only be removed from the camera after you have deactivated Recording to SD Card and rebooted the camera. Failing to do so may lead to data loss!

2.10.1 Removing The MicroSD Card

Deactivate recording: Recording to MicroSD card must be deactivated (Admin Menu> Storage on External File Server/ Flash Device). If MicroSD card recording is still

active, deactivate recording and reboot the camera. Section 3.4, Micro SD Card Recording, contains more information on this topic.

2. Remove the outer shell: Remove all four Allen screws using the supplied Allen wrench and lift o the outer shell.

Carefully loosen the rear casing at the openings on the side with a screwdriver before removing it.

Push-push function: only remove the MicroSD card after rst gently pushing it in

Remove the connection cables: The connected cables

3. (patch cab le, MiniUSB if p resent) must b e removed from the camera ﬁrst by rotating and opening the bayonet catch (see end of section 2.4.3).

4. Remove the back of the camera and take out the MicroSD card: Remove the four screws from the back plate using the supplied 2mm Allen wrench and carefully lift o the back plate. Gently push on the MicroSD card in the card slot of the camera. The card will be released from the slot and can then be removed from the camera.

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Mobotix MX-Q24M-Sec-Night-N22, MX-Q24M-Sec-Night-N11, MX-Q24M-Sec-Night-N11-BL, MX-Q24M-Sec-D11 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

FOREWORD

THE MOBOTIX CONCEPT

INNOVATIVE HEMISPHERIC TECHNOLOGY

MOBOTIX HEMISPHERIC TECHNOLOGY

SUPERIOR STORAGE SOLUTION

Added Security Value

1 INTRODUCTION

1.1 Q24M Overview

1.3 General MOBOTIX Camera Functions

1.4 Lens Options, Hardware And Software Features

2 INSTALLATION

2.1 Preparing The Installation

2.1.1 Wall-Mounted

2.1.2 Ceiling-Mounted

2.1.3 Mounting Options

2.1.4 Network Connection And Power Supply, UPS

2.1.5 Preparing The Camera Connections, Wall Outlets

2.1.6 Wiring, Fire Prevention, Lightning And Surge Protection

2.2 Q24M Basic/Secure: Delivered Parts, Components, Dimensions

2.2.1 Delivered Parts And Camera Components

2.2.2 Camera Housing And Connectors

2.2.3 Q24M: Dimensions Without Mounting Options

2.3 Available Q24M Accessories - Overview

2.4 Mounting The Camera Without Accessories

2.4.1 Mounting Instructions

2.4.2 Required Tools

2.4.3 Procedure

2.5 Mounting The Camera With The On-Wall Set

2.5.1 Mounting Instructions

2.5.2 On-Wall Set

2.5.3 Procedure

2.6 Mounting The Camera With The In-Ceiling Set

2.6.1 Mounting Instructions

2.6.2 In-Ceiling Set0

2.6.3 Procedure

2.7 Installing The Vandalism Set

2.7.1 Mounting Instructions

2.7.2 Vandalism Set

2.7.3 Procedure

2.8 Installing The Wall Mount

2.8.1 Mounting Instructions

2.8.2 Wall Mount

2.8.3 Procedure

2.9 Installing The Corner And Pole Mount

2.9.1 Mounting Instructions

2.9.2 Corner And Pole Mount

2.9.3 Mounting To A Pole

2.9.4 Mounting To A Wall Or Building Corner

2.9.5 Mounting The Wall Mount To The Corner And Pole Mount

2.10 Replacing The MicroSD Card

2.10.1 Removing The MicroSD Card