Mobotix MX-Q24Mi-Basic-D22, MX-Q24Mi-Basic-D11, MX-Q24M-Sec-D22 User Manual

EN

High-resolution 180° Panorama

High-resolution 180° Panorama

Q24M: Camera Manual

Allround Easy. Allround Secure.

The HiRes Video Company

Version 09/06/Latest PDF file:

www.mobotix.com > Support > Manuals

HiRes Video Innovations

The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its

decentralized concept has made high-resolution video systems cost efficient.

MOBOTIX AG • D-67722 Langmeil • Tel: [phone] • Fax: [phone] • [e-mail]

www.mobotix.com

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© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

High-resolution 180° Panorama

Q24M Camera Manual: Camera Data

MOBOTIX Camera Data

Enter your camera data here.

Camera model:

Camera name:

Factory IP address:

Current IP address:

DHCP:

Admin user name:

Admin password:

Original Q24M image;
Wall mounted at a height
of 2.3 m in a bank

Note

MOBOTIX offers inexpensive seminars which include workshops and practical
exercises: Basic Seminar three days, Advanced Seminar two days.

For more information, please visit www.mobotix.com

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© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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Contents

Foreword 6

The MOBOTIX Concept 8

Innovative Hemispheric Technology 10

MOBOTIX Hemispheric Technology 12

Superior Storage Solution 14

Added Security Value 16

Cost Benets And Technical Advantages 18

1 INTRODUCTION 20

1.1 Q24M Overview 20

1.2 Q24M: Next Generation Hemispheric Technology 29

1.3 General MOBOTIX Camera Functions 30

1.4 Lens Options, Hardware And Software Features 36

2 INSTALLATION 40

2.1 Preparing The Installation 40

2.1.1 Wall-Mounted 41

2.1.2 Ceiling-Mounted 44

2.1.3 Mounting Options 47

2.1.4 Network Connection And Power Supply, UPS 48

2.1.5 Preparing The Camera Connections, Wall Outlets 49

2.1.6 Wiring, Fire Prevention, Lightning And Surge Protection 50

2.2 Q24M Basic/Secure: Delivered Parts, Components, Dimensions �2

2.2.1 Delivered Parts And Camera Components 52

2.2.2 Camera Housing And Connectors 53

2.2.3 Q24M: Dimensions Without Mounting Options 54

2.3 Available Q24M Accessories - Overview �6

2.4 Mounting The Camera Without Accessories 60

2.4.1 Mounting Instructions 60

2.4.2 Required Tools 61

2.4.3 Procedure 62

2.� Mounting The Camera With The On-Wall Set 66

2.5.1 Mounting Instructions 66

2.5.2 On-Wall Set 67

2.5.3 Procedure 70

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Q24M Camera Manual: Contents

2.6 Mounting The Camera With The In-Ceiling Set 72

2.6.1 Mounting Instructions 72

2.6.2 In-Ceiling Set 73

2.6.3 Procedure 76

2.7 Installing The Vandalism Set 78

2.7.1 Mounting Instructions 78

2.7.2 Vandalism Set 79

2.7.3 Procedure 82

2.8 Installing The Wall Mount 84

2.8.1 Mounting Instructions 84

2.8.2 Wall Mount 85

2.8.3 Procedure 88

2.9 Installing The Corner And Pole Mount 90

2.9.1 Mounting Instructions 90

2.9.2 Corner And Pole Mount 91

2.9.3 Mounting To A Pole 93

2.9.4 Mounting To A Wall Or Building Corner 94

2.9.5 Mounting The Wall Mount To The Corner And Pole Mount 95

2.10 Replacing The MicroSD Card 96

2.10.1 Removing The MicroSD Card 96

2.10.2 Inserting A MicroSD Card 97

2.11 Network And Power Connection 98

2.11.1 Notes On Cable Lengths And Power Supply 98

2.11.2 PoE Variables 98

2.11.3 Power Supply Using A Switch 99

2.11.4 Power Supply When Connected Directly To A Computer 100

2.11.5 Power Supply (PoE IEEE 802.3af) Using Power-over-Ethernet Products 100

2.11.6 Camera Startup Sequence 101

3 OPERATING THE CAMERA 102

3.1 Manual And Automatic Operation - Overview 102

3.1.1 Manually Using A Computer In The 10.X.X.X IP Address Range 103

3.1.2 Automatically Using MxControlCenter Or MxEasy 104

3.1.3 Automatically Using DHCP 105

3.2 First Images And The Most Important Settings 106

3.2.1 Manually Setting Up The Network Parameters In A Browser 106

3.2.2 First Images And Configuration In The Browser 108

3.2.3 First Images And Network Parameter Configuration In MxControlCenter 110

3.2.4 First Images And Network Parameter Configuration In MxEasy 116

3.2.5 Starting The Camera With An Automatic IP Address (DHCP) 120

3.2.6 Starting The Camera With The Factory IP Address 121

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3.3 Virtual PTZ And Special Q24M Conguration 122

3.3.1 Preparing The Virtual PTZ Function 122

3.3.2 Special Q24M Configuration In The Browser 124

3.3.3 Overview Of The Available Camera Views 130

3.4 MicroSD Card Recording 134

3.4.1 Introduction 134

3.4.2 Formatting The Card 136

3.4.3 Activate Recording: 137

3.4.4 Accessing Camera Data 138

3.4.5 Deactivating The Card Memory 138

3.4.6 Using A MicroSD Card In A Different MOBOTIX Camera 139

3.4.7 Limitations On Warranty When Using Flash Storage Devices 139

3.� Q24M Storage Options - Full Image Storage 140

3.6 Further Conguration In The Browser 142

3.6.1 Overview 142

3.6.2 General Browser Settings 142

3.6.3 Additional Configuration Options 145

3.7 Additional Notes 146

3.7.1 Weatherproof Qualities 146

3.7.2 Password For The Administration Menu 146

3.7.3 Permanently Deactivating The Microphone 146

3.7.4 Starting The Camera With The Factory IP Address 147

3.7.5 Reset The Camera To Factory Settings 147

3.7.6 Activate Event Control And Motion Detection 147

3.7.7 Deactivate Text And Logo Options 147

3.7.8 Deactivating The Daily Automatic Camera Reboot 148

3.7.9 Browser 148

3.7.10 Cleaning The Camera And Lens 148

3.7.11 Safety Warnings 149

3.7.12 Additional Information 149

Notes and Copyright Information

The enclosed Camera Software Manual contains detailed information on the cam-
era software. Download the latest version of this manual and the MxEasy and
MxControlCenter manuals as PDF files from www.mobotix.com (Support > Manuals).
All rights reserved. MOBOTIX, MxControlCenter, MxEasy, ExtIO and CamIO are inter­nationally protected trademarks of MOBOTIX AG. Microsoft, Windows and Windows
Server are registered trademarks of Microsoft Corporation. Apple, the Apple logo,
Macintosh, OS X and Bonjour are trademarks of Apple Inc. Linux is a trademark of
Linus Torvalds. All other brand names mentioned herein may be trademarks or reg­istered trademarks of the respective owners. Copyright © 1999-2009 MOBOTIX AG,
Langmeil, Germany. Information subject to change without notice!

Additional Information:
www.mobotix.com

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Q24M Camera Manual: Foreword

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

FOREWORD

Dear MOBOTIX customer,

Congratulations on purchasing this globally unique and discreet hemispherical network

camera "Made in Germany". With its wide range of image display options such as

the panorama function, a virtual PTZ function and live distortion correction, the

Q24M offers whole new application possibilities. Proven MOBOTIX concept

advantages such as

as modern and highly beneficial long-term flash storage located directly in

the camera, are also available.

This Camera Manual Part 1 will give you an initial overview of the innovative

underlying MOBOTIX concept. This includes all the information you need to

unpack and install the camera (Chapter 2) and to view initial images on a PC

(Chapter 3).

Please see the Software Camera Manual Part 2, included in the camera packaging, for
information on how to work with the many camera functions, such as e.g. event control
or image storage.

If you would prefer to work with MxEasy or MxControlCenter instead of the browser con-
trolled MOBOTIX camera software, you can download these programs for free including
a manual (PDF) from the MOBOTIX website:

www.mobotix.com/eng_US/Support/Software-Downloads

If you have any questions, our support and international sales staffs are available under

[e-mail] from Monday to Friday, 8 a.m. to 6 p.m (German time).

integrated event, alarm and telephony functions

, as well

We would like to thank you for your trust and wish you all the best with your new MOBOTIX
camera!

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© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Q24M with 10°
On-Wall Set

Q24M in the
In-Ceiling Set

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Q24M Camera Manual: The MOBOTIX Concept

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

THE MOBOTIX CONCEPT

HiRes Video Innovations

The German company MOBOTIX AG is known as the leading pioneer in network camera

technology since its founding in 1999, and its decentralized concept, has made high-

resolution video systems cost efficient. Whether in embassies, airports, railway stations,

ports, gas stations, hotels or on highways - over one hundred thousand MOBOTIX video

systems have been in operation on every continent for years.

Technology Leader Of Network Cameras

In a short time, MOBOTIX has gained the second place in Europe and the fourth place
worldwide in terms of market share. MOBOTIX has been solely producing megapixel
cameras for years and, in this area, ranks as global market leader in high-resolution
video systems with a market share of over 60%.

Why High-Resolution Systems?

The higher the resolution, the more accurate the detail in the image. With the old analog
technology, a live image has no more than 0.4 megapixels and a recorded image generally

0.1 megapixels (CIF).On the contrary, one MOBOTIX camera with 3.1 megapixels records
around 30 times more detail. As a result, larger image areas with up to 360° allround
views are possible, thus reducing the number of cameras and therefore the costs. For
example, four lanes of a gas station can be recorded with one MOBOTIX camera instead
of four conventional cameras.

Disadvantages Of Old Centralized Solution

Usually cameras only supply the images while the processing and recording is done later on a
central PC using video management software. This traditional centralized structure has many
limitations, since it requires a high network bandwidth and the PC processing power is not
enough for several cameras. A HDTV MPEG4 film already puts considerable strain on a PC,
how can it be expected to process dozens of high-resolution live cameras? Traditional central­ized systems are there­fore less suitable and
unprofitable than high­resolution systems due
to the high number of
PCs needed.

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The Decentralized MOBOTIX Concept

Unlike with other systems, with the decentralized MOBOTIX concept a high-speed
computer and, if requested, digital memory (MicroSD/SD card) is built into every camera
for long-term recording. The PC now serves purely for viewing, not for analysis or
recording. As a result, MOBOTIX cameras can record in response to an event even
without the PC being switched on and digitally store the videos with sound.

The Benets

MOBOTIX video solutions therefore require significantly:

fewer cameras • due to the more accurate detail of panoramic images with mega-

pixel technology,

fewer PCs/DVRs• , because around 40 cameras can store high-resolution videos with

sound efficiently on a single PC, or no PC at all when recording in the camera using
digital memory (USB, MicroSD/SD card),

lower network bandwidth• , because everything is processed in the camera itself

and the high-resolution images therefore do not have to be constantly transported
for analysis.

Robust And Low-Maintenance

MOBOTIX cameras have no mechanical motors for lenses or for movement. Without any
moving parts, they are therefore so robust that maintenance is reduced to a minimum.
The unique temperature range from -30°C to +60°C is achieved without heating or fan
at approximately 3 watts. Since no PC hard disk is required for recording, there are no
parts that wear out in the entire video system.

Software Included - For Life

There are no software and licensing costs with MOBOTIX, because the software is always
supplied with the camera; for an unlimited number of cameras and users. The software
package supplied with the camera also includes professional control room software, like
that used in football stadiums, for example. Updates are supplied free of charge on the
website. The system price for a weatherproof camera including lens, query software and
day-to-day recording on the MicroSD/SD card is under 1,000 euro.

One Camera for 4 Gas Pumps - Long-Term Recording Without Peripheral Devices

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Q24M Camera Manual: Innovative Hemispheric Technology

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

A Fisheye Perspective

INNOVATIVE HEMISPHERIC TECHNOLOGY

The Hemispheric Camera

The primary components of the hemispheric camera include a fisheye lens, a high-reso­lution image sensor and image correction software that is integrated into the camera.
Using an ultra-wide angle fisheye lens, the camera captures a 180° hemispheric image
of the room and projects it onto a high-resolution image sensor.

Fisheye

Hemispheric View

Q24M in the
In-Ceiling Set

vPTZ 1

When ceiling mounted, the image area of the hemispheric camera covers the entire room.
The image in the hemisphere is convex, particularly near the image borders. These image
sections are corrected for the viewer by the integrated distortion correction software,
allowing a view of the scene from the usual perspective. The virtual PTZ feature allows
you to enlarge or move image sections within the hemisphere, just like a PTZ camera yet,
with MOBOTIX, this is achieved with no moving parts.

Handle Several Image Sections At Once

One or more image sections can be corrected for perspective in the hemispheric view,

allowing you to monitor and record several different areas of a room at the same

time, something that a mechanical PTZ camera is not capable of doing.

Discreet And Low Maintenance

Hemispheric cameras are extremely discreet because they manage their

task with only one lens, which is generally focused on the entire room

and not a specific object. MOBOTIX hemispheric cameras are without

mechanical moving parts and require low maintenance. In addition, they

are silent when panning and focusing on a specific image area.

vPTZ 2

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Less Cameras Thanks To Panoramic Views

The perspective of the hemispheric image can also be transformed into an ultra-wide
angle panoramic view spanning 180° if the camera is mounted on a wall, providing a
wall-to-wall view of the room without any blind spots. It offers a substantially better view
of the scene, compared to other cameras, it also results in the need for fewer cameras
overall. When ceiling mounted, one camera can also capture an entire room by two
opposite panoramic views.

Lobby

Hemispheric 180° Panorama

Overview of room using a single camera without any blind spots

Elevator

Elevator

Original Q24M image:
Wall mounted at a
height of 2.3 m

Hemispheric room cover­age for a wall mounting
– one Q24M replaces
four standard cameras

Keeping Objects In View At All Times

Using solutions featuring several individual cameras,
moving objects will normally jump from one viewing
area of a camera to another. This often produces a
confusing situation for the viewer because objects may
disappear from sight for a moment or even appear
twice if the viewing areas overlap. This is not the case
with hemispheric panoramic cameras. Objects remain
in view at all times and the viewer can always keep
good track of objects in the scene.

Everything Stored In The Recording

In contrast to a normal PTZ camera, which is always focused on one section of a room and
only records that section, the virtual PTZ also allows you to pan to other areas at a later
stage in the recording as the entire room can be recorded as a hemispheric image.

4 STANDARD CAMERAS

Capture less than one Q24M

Lobby

Elevator Elevator

Integrated
MicroSD/SD card
(up to of 32 GB)

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Q24M Camera Manual: MOBOTIX Hemispheric Technology

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

High-resolution 180° Panorama

vPTZ

i

h

t

i

w

M

4

2

Q

Original Q24M image;
Wall mounted at a height
of 2.3 m in a bank

MOBOTIX HEMISPHERIC TECHNOLOGY

Perfect Room Overview

With the innovative MOBOTIX Hemispheric Technology, an entire room can

-

c

n

e

i

l

i

n

g

m

o

u

n

t

High-Resolution 180° Panorama

When several cameras are monitoring a single room, it is difficult to understand the room
layout in its single view. This makes it hard to comprehend the overall setting. The new
panorama function of the Q24M delivers a widescreen image of a high-resolution 180°
allround view. High image quality is achieved through the use of a 3.1 megapixel sensor
and the new hemispheric lens.

be ideally monitored. or instance, one single, particularly elegant and

discreet, Q24M replaces the time-consuming and expensive installation

of several standard cameras. This world first demonstrates again the

innovative strength of MOBOTIX as a global leader for megapixel video

security systems.

vPTZ control, also
using a USB joystick

Virtual PTZ (vPTZ) – Without Motor

The Q24M also zooms in on detail. The
image of the Hemispheric camera can
be continuously enlarged and any image
section examined using a joystick, for
example. Thus you have a mechanical
PTZ-camera without maintenance or wear
and tear. While zooming into a section
in the live image, a full image can be
stored in the recording for later analysis.
No PTZ-camera in the world that oper­ates with a motor can do that!

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The Q24M Panorama: one camera - three simultaneous views

high-resolution 180° Panorama

virtual PTZ 1 virtual PTZ 2

One Camera, More Views

The surround function of the Q24M (ceiling mounted) immediately replaces four conven­tional cameras and shows four different directions simultaneously in quad view on a
monitor. Virtual PTZ is available for each of the four views. Together with the 180° panorama
the Q24M can deliver two more views simultaneously, making it possible to see the
overview and to focus on two scenes at the same time (Display Mode “Panorama Focus“).

Highly User-Friendly

The full image from a hemispheric lens (Fisheye) is difficult to analyze. MOBOTIX solves this
problem by perfectly straightening the uneven lines in the live image using the camera
software. Since the image distortion correction of the hemispheric view and the generating
of the panoramic view take place in the camera itself, no additional load is placed on the
viewer PC, unlike a “standard” camera. Thus, displaying a large number of panoramic
cameras simultaneously on a single PC is possible.

Panorama Focus:
Original Q24M image

Highly Efcient Image Transferring

While other camera systems always transfer the full images via the network for further
analysis, a MOBOTIX camera sends only the relevant image sections. Therefore, a Q24M
panorama image needs only about 1/6 of the original data volume or bandwidth. This
means up to six times more MOBOTIX cameras can transfer images over a network
compared to “standard” cameras.

Internal DVR With 32 GB

The Q24M stores high-resolution video with sound directly on the integrated Flash memory
without using an external recording device or PC, therefore using no additional network
load. Old recordings can be overwritten automatically or deleted after a predefined period.
The storage capacity is sufficient for around 400,000 panorama images or 33 hours of
film (32 GB MicroSD).

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Q24M Camera Manual: Superior Storage Solution

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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SUPERIOR STORAGE SOLUTION

The Market Demands Better Image Quality

When it comes to future-proof video surveillance systems, it is not a matter

of analog or digital but whether it is high-resolution or not. It is important

to note that HiRes video only with decentralized network camera technol-

ogy can be implemented at much lower cost than any other type of video
surveillance system.

Central Storage As A Bottleneck

These days, video data is normally pre-processed and stored centrally on a

PC or DVR using video management software. Video and audio streams from all
installed cameras are directed to this central device. This system is comparable to a
highway at rush hour: the more cameras there are, the faster a data jam on the PC or
DVR occurs. This means that despite HiRes cameras, the data is generally not stored in
high-resolution format.

NON-MOBOTIX System

Motion detection and pre-

alarm buffer are in the PC

(bottleneck)

Storage

Central PC is a bottleneck and a risk for the total system

MOBOTIX Stores HiRes Cost Efciently

MOBOTIX solves the PC storage bottleneck problem using a unique and yet amazingly
effective method - through the camera itself. High-resolution video with lip synchronized
sound is saved either remotely over the network or locally on flash memory devices (com­mercial SD or CF cards, USB memory).

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Flash memory is a sophisticated form of semiconductor memory without mechanical
moving parts and represents the storage medium of the future thanks to its reliability,
ease of use and low cost.

MOBOTIX System

Network

Software and storage integrated in MOBOTIX cameras

MOBOTIX Stores Data In Flash Memory

No PC / network is needed for operations and there is no network load•

USB flash media can be connected directly to the camera (instead of internal SD/•
MicroSD/CF card); no network is necessary

Greater reliability (no hard disk drive)•

Ring buffer: Old images can be overwritten automatically or deleted after a speci-•
fied time

MOBOTIX Stores Data Reliably

MOBOTIX’ own flash file system (MxFFS) prevents unauthorized persons from reading or
transferring the internally stored data, even if the card is stolen.

Mobotix Only Saves What Is Necessary

The MOBOTIX system includes three important
additional options that allow more data to be
stored for a longer time:

Only the relevant image sections are stored

•

instead of the entire image (for example,
sky or ceiling is removed)

Video recording only begins when relevant

•

events take place (such as movement in
the image)

Temporarily increased frame rate during •
continuous recording of events

By connecting external memory over the network
(NAS), the system can be expanded without limi­tations even while it is running.

MOBOTIX Data Storage

Inside the camera • - one MicroSD card is enough

to record all day long, making central data
storage devices or PCs unnecessary

in • USB memory (connection via
USB cable) data storage without
mechanical moving parts or net-
work load (greater protection
against data theft)

A • le server (NAS)
can store around 10
times more data from
MOBOTIX HiRes cameras (than
usual)since they use a memory
organization internally

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Q24M Camera Manual: Added Security Value

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Q24M Panorama: one camera - three simultaneous views

high-resolution 180° Panorama

virtual PTZ 1 virtual PTZ 2

ADDED SECURITY VALUE

Robust, Low-Maintenance Technology

The real added value of MOBOTIX products is
reflected in characteristics such as enhanced
functionality, long life and robustness. MOBOTIX
cameras basically have no moving parts. This
makes the cameras very resistant to wear and
tear, and reduces both maintenance costs and
power consumption.

Alarm Management And Forwarding

Integrated sensors enable MOBOTIX cameras to

recognize when an event has occurred. If neces­sary, the cameras will respond immediately with
an alarm tone and will establish a direct video
and sound connection to a control room.

Absolute Data Security

The security barriers that are built into the camera are extremely secure. The camera
images are only accessible to authorized persons and are encrypted via SSL when they
are transferred over the network.

Notication Of Failure

MOBOTIX cameras will automatically report any impairment or failure. This ensures
maximum reliability and readiness for use.

Subsequent Searches

Events rarely confine themselves to just one spot. So even when you are looking at an
enlarged detail in live mode, it is always a full image that is recorded. And in this full
image, any section can always be enlarged later or whenever necessary.

Floor plan and camera
view in MxControlCenter
(free control cen­ter software from
MOBOTIX)

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Sound Increases The Chance Of Detection

In the event of an alarm, MOBOTIX cameras can turn on their built-in microphones and
record lip-synchronous sound. They are therefore an even greater help in analyzing a
situation and easing clarification. In addition, the video system can be used for bidirectional
communication via a loudspeaker/microphone.

No Problems With Backlight

MOBOTIX cameras are not affected adversely by sunlight such as direct sunlight. They
deliver meaningful, detailed images all the time, because the camera software supports
easy programming of independent exposure windows to cope with specific situations.
This makes them ideal for rooms with large glass fronts.

Vandalism-Proof Models

In critical environments or for outdoor use, it is often best to choose vandalism-proof
MOBOTIX cameras. Their steel housing resists even the hardest attacks, and the cameras
will deliver a perfect picture of the attackers.

Placing the exposure
window in the lower image
area (left image) deliv­ers less optimum results
compared to moving
three individual exposure
windows up toward the
windows (right image)

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Q24M Camera Manual: Cost Benets And Technical Advantages

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

THE MOST IMPORTANT COST BENEFITS

Increased resolution reduces amount of cameras needed

1536-line, high-resolution sensors give a better overview and allow monitoring

1

an entire room with just one camera from the corner

Reduced installation costs at any distance

Standard Ethernet connection enables the use of use of common network

2

components such as fiber, copper and wireless (WLAN)

IIntelligent recording technology reduces required storage

Decentralized recording technology in the camera software puts less strain on

3

PCs and reduces the amount of storage PCs (DVRs) by 10 times

Event-controlled image rate minimizes storage costs

Event-driven, automatically adjusted recording frame rate based on event or

4

sensor action reduces amount of data and storage costs

No additional power and no heating required

Anti-fogging without heating allows usage of standard PoE technology to power

�

the system via network and saves costs of power cabling

Backup power requirement reduced by 8 times

Low power consumption, approx. 4 watts, enables year-round (no heating

6

required) PoE with one centralized UPS from installation room via network

Robust and practically maintenance free

Fiberglass-reinforced composite housing with built-in cable protection and no

7

mechanical moving parts (no auto iris) guarantees longevity

No software and no licence costs

Control and recording software is integrated in the camera and is free of charge;

8

new functions are available via free software downloads

Unlimited scalability and high return of investment

While in use, more cameras and storage can be added at any time; image

9

format, frame rate & recording parameters can be camera specific

Additional functions and other extras included

Audio support, lens, wall mount and weatherproof housing (-30° .. 60°C;-22°

10

.. 140°F) are included; microphone & speaker available in certain models

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THE MOST IMPORTANT TECHNICAL ADVANTAGES

Progressive-scan instead of half-frame blur

Megapixel sensor and image processing inside camera with digital white
balance generates sharp and true color images at every scale

Sun and backlight compensation

CMOS-sensor without auto iris, digital contrast enhancement and config­urable exposure measurement zones guarantee optimal exposure control

Dual camera technology: 2-in-1

Two possible camera views with picture-in-picture technology or 180° panoramic
view; one Dual-Fixdome camera with 2.5 megapixel is enough

Long-term, high-performance Terabyte recording included

Event detection and ring buffer recording by the camera itself allow
recording of 40 smooth video streams on a single PC (1200 VGA images/s)

Simultaneous recording, event search and live viewing

Live video for multiple users, recording and event search simultaneously
possible in seconds from anywhere in the world via network

Very low network load

Efficient MxPEG video codec, motion detection based recording and video
buffering inside camera guarantee a very low network load

1

2

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Bridging of recording during network failures

Internal camera ring buffer bridges network failures and bandwidth fluctua­tions of wireless links (WLAN/UMTS) for several minutes

Day & night maintenance free

Unique Day/Night camera technology without moving parts guarantees
extreme light sensitivity and ensures long-term reliability

Audio and SIP telephony

Lip-synchronized audio (live & recording); each camera is a video IP telephone
based on SIP standard with automatic alarm call and remote control

MxControlCenter included

Dual screen technology with building plans, free camera positioning,
event search, image processing, lens distortion correction and PTZ support

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Q24M Camera Manual: INTRODUCTION

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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High-resolution 180° Panorama

INTRODUCTION1

Q24M Overview1.1

Innovative Hemispherical Technology For The Perfect Room Overview

The MOBOTIX Q24M Hemispheric camera is an elegant, ultra-compact and weather proof

IP network dome camera with a special hemispheric lens (fisheye). When mounted on the
ceiling, the camera is capable of providing full 360° allround view or a 180° panorama
when mounted on a wall. The first of its kind in the world, this camera is evidence of the
MOBOTIX commitment to innovation as the global leader in megapixel video security
cameras.

Original Q24M image;
Wall mounted at a height
of 2.3 m in a bank

Original full image

High-resolution 180° Panorama (Wall-Mounted)

When several cameras are monitoring a single room, it is difficult to understand the room

layout due to the different viewing directions of each camera. This makes it hard to
comprehend the overall setting. The new panorama function of the Q24M delivers a
widescreen image of a high-resolution 180° allround view. High image quality is achieved
through the use of a 3.1 megapixel sensor and the new hemispheric lens.

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Q24M Overview

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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Q24 Panorama: one camera - three simultaneous views

high-resolution 180° Panorama

virtual PTZ 1 virtual PTZ 2

Panorama Focus – One Camera, Three Views (Wall-Mounted)

Maximum room overview while simultaneously viewing detail in a single image: the Q24M
is capable of providing two more views at the same time with the 180° panorama, allow­ing you to focus on two scenes in parallel ("Panorama Focus" display mode).

Double Panorama For A Simultaneous View In Two Directions (Ceiling-Mounted)

When the camera is mounted in the center of the ceiling of a room, "Double Panorama"

display mode provides a corrected panorama image of both halves of the room. It cor-

responds roughly with the situation of personally standing in the middle of the room and
being able to look both forwards and backwards at the same time. A superb overview
for the user – provided by a single Q24M camera alone.

Panorama Focus:
Original Q24M image

1

2 3

Original full image

Double Panorama:
Original Q24M image

Original full image

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Q24M Camera Manual: INTRODUCTION

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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Full Image And Normal View

With innovative MOBOTIX Hemispheric Technology, an entire room can be ideally monitored.

For instance, one single, particularly elegant and discreet, Q24M replaces the time-consuming
and expensive installation of several standard cameras. The overview image provided by a
single Q24M, which may be tailored in a number of ways according to specific user require­ments, not only reduces the number of required cameras, but also minimizes the system
costs by reducing the wiring complexity, emergency power requirements and number of
recording devices required.

In addition to Panorama, Double Panorama and Panorama Focus views, the Q24M image
may be displayed on a monitor in the original fisheye version ("Full Image" display mode),
the camera-corrected full image ("Normal" display mode) or in a quad view of all four
directions ("Surround" display mode). Switching to a different display mode is possible at
any time within seconds.

Fisheye Original Image: Full image

Corrected Image Section: Normal

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Q24M Overview

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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vPTZ & Zoom

vPTZ & Zoom

Surround View (Quad View), Based On The Correct Full Image

The Q24 “Surround” display mode replaces (when ceiling mounted) four cameras, and
shows four directions simultaneously on the monitor in a quad view. The preset North
position can be moved to any direction in the image; the camera generates the other three
directions (East, South, West) automatically and stores them as separate views.

North

West South

Surround View: Quad

Each of the four views features a software-controlled
pan/tilt/zoom function (virtual PTZ), allowing it to be
customized as necessary.

In order to reduce user workload, the Q24M can store

in addition to the North, East, South and West standard
views, a total of 2�6 user-dened camera views
using the vPTZ function, which can easily be brought
up using joystick keys or softbuttons. Besides being
able to manually bring up specific camera views, the
camera can also show them automatically by moving
through the North, East, South and West views or by
showing the first 16 saved camera views (one after
the other like in a slide show).

East

Original Q24M image:
Each of the 4 views can

be individually modied

Original full image

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Q24M Camera Manual: INTRODUCTION

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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vPTZvPTZ

Quick and easy
navigation with
a USB joystick

Virtual PTZ (vPTZ) – No Motor Required

The Q24M can zoom in on detail as well. These vPTZ functions are a standard feature

in the integrated Q24M camera software. The image from the hemispheric camera can

be enlarged using e.g. the mouse wheel, a joystick or a software-controlled PTZ

panel, and you can "move" the view to any section of the image. This provides

the features of a mechanical PTZ camera without the disadvantages of main-

tenance and wear.

The vPTZ functionality works differently depending on the camera operation platform
(web browser, MxEasy, MxControlCenter). Virtual zoom, pan and tilt using MxEasy and
MxControlCenter is very simple thanks to special software tools and the use of an optional

joystick. However, a joystick may also be used even with pure browser-based operation

from Internet Explorer (together with an ActiveX plug-in).

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Q24M Overview

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

Live Image Stored Full Image Full Image Evaluation

Live Image Stored Full Image Full Image Evaluation

Simultaneous Corrected Live Image And Full Image Recording

All conventional, motorized PTZ cameras only store the image that is currently viewed
as the live image (live image recording). This has one serious disadvantage as the
recording can only show what has happened in the "visible" portion of the image; the
rest is lost and cannot be examined later on. For this reason, MOBOTIX has added the
new full image recording feature to the Q24M. This will not store the currently viewed

image that reflects the pan/tilt position and the zoom setting chosen by the user, but
the full sensor image - without vPTZ settings or image correction. When examining the
recorded images at a later point in time, the vPTZ features again come into play, as they
allow zooming the visible image and use the pan/tilt features to examine every corner
of the recorded full image.

Example: The people marked by the red circle in the middle area of the image would
not have been recorded by a regular PTZ camera; the full image recording of the Q24M
allows to determine for example, the exact time at which the people entered the image
area recorded by the camera. A Browser (Internet Explorer with MxPEG ActiveX plug-in),

MxControlCenter or MxEasy can be used to examine the recorded sequences.

Integrated vPTZ func­tions allow "analysis" of
the complete saved full
image at a later point
in time (in MxEasy and
MxControlCenter)

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Q24M Camera Manual: INTRODUCTION

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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Full image at 3.1 megapixel (2048 x 1536 pixels)

Panorama image at 0.6 megapixel (1280 x 480 pixels)

The camera software is
responsible for image
correction, reducing
load on the user PC

Maximum Ease Of Use

The full image generated by the hemispherical lens (fisheye) can be difficult to evaluate.
MOBOTIX solves this problem with image distortion correction in the camera software that
displays perfectly corrected live images. The user PC does not experience any additional

load through this process, as image correction and generation of all desired image views
takes place in the camera itself. The result is that a large number of panoramic cameras
may be displayed simultaneously on a single PC.

Highly Efcient, Application-Oriented Image Transfer

While other camera systems must transport the full 3.1 megapixel image over the network
for further processing, a MOBOTIX camera will only transmit the desired image sections.
This means that a Q24M panorama image will only require a small part of the usual data
and bandwidth. Data from up to six times as many MOBOTIX cameras may be transported
over the same network compared to “standard” cameras.

Corrected image after
panorama correction

Economical bandwidth
usage due to smaller,
in-camera corrected
images (no loss of
image information)

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Q24M Overview

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

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Internal DVR

The Q24M SECURE model features direct recording to integrated

MicroSD cards, which makes the camera fully independent of any

external storage media, even for longer periods of time. The camera

internally saves high-resolution video and audio, without requiring
an external storage device or PC or overloading the network what­soever. Old recordings may be overwritten automatically or deleted
automatically after a specified period of time. A 16 GB MicroSD card,
for example, allows the camera to store more than a quarter million
event images in VGA format (640 x 480). For security reasons, the
camera can even encrypt the stored data.

Power failures are not an issue, as the video and image sequences remain safely stored
on the MicroSD card. Access to stored video sequences is possible at any time from the
camera user interface in the browser, MxControlCenter or MxEasy. If you would like to
archive sequences, you can store all of the data or only certain parts to a computer or
external hard disk.

High Frame Rates Of Up To 30 fps

Like all other MOBOTIX cameras, the Q24M models can generate live video streams
with high frame rates and a maximum image resolution of 3.1 megapixels (QXGA with
2048 x 1536 pixels). Up to 30 fps are generated at a megapixel resolution of 1280 x 960
pixels. Even at 3.1 megapixels, the camera will still generate up to 20 fps! And the audio
playback is always lip-synchronous.

4 GB MicroSD card
preinstalled in the
camera (Q24M-Secure)

Robust And Maintenance-Free

Thanks to its low power consumption of approximately 3 watts and the total absence of
mechanical moving parts, the Q24M models feature the highest operating temperature
range from -30°C to +60°C (-22°F to +140°F). Both Q24M models (BASIC & SECURE) are
absolutely dust proof to IP54, with the SECURE model being resistant against water jets
(IP65) also. Since the cameras neither fog up nor require heating, power can be supplied
all-year round via the Ethernet cabling using standard PoE products.

Camera Design Creates New Applications

Some application scenarios benefit from a surveillance camera that is present, but doesn’t
attract attention. The low-key elegance of the camera’s design, especially when installed
with the In-Ceiling set, makes the Q24M the ideal solution for the intersection of discreet
design and inconspicuous look. For example, hotels and restaurants—not to mention

installations in public buildings, waiting rooms, and showrooms—present a suitable

backdrop for this type of equipment.

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Q24M Camera Manual: INTRODUCTION

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Q24M in the In-Ceiling
Set (local public
transport bus)

Q24M in the In-Ceiling
Set with stainless
steel ring (elevator)

The integrated DVR functionality with long-term storage on a MicroSD card also makes
the camera an ideal solution for mobile applications since it only requires a power sup­ply via the network cable (standard PoE) for full event-driven recording with video and
audio, thus delivering a complete standalone product. Application examples in this con-
text are installations in public transportation such as busses, trains, aboard ships, airplanes,
etc.

Model Versions

The Q24M is available in Secure and Basic models, which come with different features.

Both models can also be ordered with an L22 Super Wide-Angle lens with a horizontal
image angle of 90°.

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Q24M: Next Generation Hemispheric Technology

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Q24M: Next Generation Hemispheric Technology1.2

The Q24M Hemispheric camera is the more powerful and optimized successor
to the Q22M and is delivered with a recording capacity of 4 GB integrated as
standard. The Q24M has a new microprocessor and a modified system platform.
The result is more than twice the processing power, which enables smooth video
frames rates, even in the high-resolution 180° panoramic view. In one of the most
renowned and competitive international design competitions, the Hemispheric camera
was the first security and surveillance camera to receive the red dot award.

Frame Rates Have Doubled

Even 3.1 megapixel camera images may be transferred at a rate of 20 frames per second,
and megapixel images at up to 30 images per second.

User-Friendly Panorama Correction

In the standard “Panorama” view, the user may now switch between customized views
of the live image at the click of a button.

4 GB MicroSD Card

Every Q24M Secure is delivered with a high-quality, factory-installed 4 GB MicroSD card
(internal DVR) as a standard feature – sufficient for around 50,000 panorama images or
10 hours of HiRes continuous recording including audio (4 fps).

New, Waterproof Connections To The Camera

The network cable, MiniUSB and MxBus for IO extensions are easily connected over
waterproof connectors with bayonet catch – without needing to open the camera hous-

ing – in the rear casing of the camera.

Adjustable PoE Classes, 1 to 3

The PoE class of the camera may be raised or lowered from the default value of 2 to 1
or 3 from the camera software, to precisely adjust the functionality of the camera, its
accessories and the PoE switch.

New Audio Functionalities

Microphone and speakers are integrated and, thanks to the new HiFi audio component,
the audio quality is once again improved and echoes during hands-free operation can
now be suppressed. If data protection requires it, microphone and audio recording can

be irreversibly switched off by securing the hardware.

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Q24M Camera Manual: INTRODUCTION

© MOBOTIX AG • Security-Vision-Systems • Made in Germany

www.mobotix.com • [e-mail]

General MOBOTIX Camera Functions1.3

Like all other MOBOTIX cameras, the Q24M models include a range of (software) func-

tions, such as video motion detection, long-term recording, alarm messaging and video

IP telephony, to name but a few. Unlike in camera systems from other manufacturers,

buying and installing additional software on the computer is unnecessary. Instead of
using a web browser, you can also download the free MxControlCenter software from
the MOBOTIX website, which allows quick displaying of multiple cameras on one monitor,
alarm switching with audio or an easy event search.

Camera vPTZ functions
may be controlled with
a mouse or joystick

Using a joystick: Internet
Explorer with activated
MxPEG ActiveX plug-in,
MxControlCenter or
MxEasy required

MxControlCenter and
MxEasy can be down­loaded free-of-charge
at www.mobotix.com

vPTZ: Virtual Pan/Tilt/Zoom Features

While MxControlCenter has provided virtual PTZ features for some time now, these features
are now available directly via MOBOTIX camera. This means that you can continuously
zoom into or out of the live image using either the mouse wheel or a joystick. When storing

images or video sequences, you can choose to store either the visible image area of the

live image or the full sensor image (full image storage). This also allows you to examine
parts of an image or video that had not been visible in the live image section on display
at the time of the recording.

Automatic Image Correction

Another problem familiar from the field of photography are the distortions that result from
using wide-angle lenses. Straight lines near the image borders are bent outwards. The

integrated distortion correction features of the camera (and of MxControlCenter) allow
correcting the curve of various lenses using software algorithms.

HiRes Live Video With Up To 30 fps, Including Audio

MOBOTIX cameras deliver smooth live video with lip-synchronous audio, yet they keep
network load to a minimum. Some analog systems may also be able to do this, but the
recording quality is much higher with MOBOTIX since the cameras efficiently store the

high, live image resolution and frame rate without compromising image quality. MOBOTIX
technology thus provides for continuous recording of simultaneous video from 30 cameras
at 30 frames per second each, including audio, all on one standard PC.

Low Bandwidth Requirements

MOBOTIX' patent pending MOBOTIX streaming format MxPEG allows fast live video
with audio at extremely low network load (1 to 2 Mbps), even for high-resolution images.
Since the MOBOTIX camera itself detects movements in the image (and not the computer),
video sequences are only transmitted if movements occur.

Voice Over IP

Moreover, MxPEG provides for lip-synchronous live audio and two-way communication

between the camera and a computer. Room surveillance is possible using a browser
(Internet Explorer), MxControlCenter or MxEasy. Customized alarm notification on your