Mobisma ME Quick Manual

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Quickguide Windows Phone Mobisma ME
Mobisma - www.mobisma.com
Quickguide Windows Phone Mobisma ME
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Quickguide Windows Phone Mobisma ME
Mobisma - www.mobisma.com
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Page 3
Quickguide Windows Phone Mobisma ME
Mobisma - www.mobisma.com
Description of the Mobisma Menu
The nextG Mobile UC application allows users to easily achieve Fixed-Mobile Convergence - making their preferred mobile smartphone work as an office telephone system extension allowing users to:
Feature Description / Business Benefits
View desk phone status of
colleagues before contacting them –
such as: Ringing, On Hook (Idle), Off
hook (Busy).
Call office extensions directly. Just
dial a 5 digit or shorter number – or just
click a colleague’s contact to initiate and
make a call.
Call office extensions using dialler-
Just launch nextG nextG phone dialler
and dial a 5 digit or shorter number- or
just click a collegues contact within the
application to initiate and make a call
Need to Dial any Received and/or
Missed Calls? Simply use the mobile
phone call logs to directly make calls.
Call Log. Call Log is available within the
App.
Make all business calls using your
mobile smartphone, and route calls
through office telephony system from
anywhere.
Need to make private calls directly from mobile phone, just temporarily switch to
“Mex OFF”.
Want to dial a phone number using
the office desk phone but the contact
is in mobile phone? Just use the “Dial
from Deskphone” feature.
Set and change all your call forwarding
and Do Not Disturb (DND) settings from
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Quickguide Windows Phone Mobisma ME
Mobisma - www.mobisma.com
your Smartphone.
Check and listen to your Office Voice
Mail messages from your Smartphone.
Working as a remote agent? Easily
log-in / log-out of one or all of your Hunt
Groups (also sometimes called ICD
(Incoming Call Distribution) Groups).
Join Conference Calls from Mobile.
Easily join a conference call through the
company telephone system.
The following pages describes the Mobisma menu and the functions for each item.
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Page 5
Quickguide Windows Phone Mobisma ME
Mobisma - www.mobisma.com
Presence
This menu selection is used for setting your presence status in your company´s PBX
[4]
. There is a list of different settings to choose from. For instance, with an easy tap you can tell your company that you are in a meeting or have left for the day.
Call forward
Set your incoming calls to be forwarded. Set Call forward to another internal extension, or any external number you prefer. You can change this setting as many times as you want.
Voicemail
PBX
[4]
Voicemail (also known as voice message or voice bank) accesses your pre­configured personal voice mail in the enterprise PBX
[4]
using the solution Mobisma provides. The nextG client supports the voice mail feature and from the dial pad you might record/listen to new and old messages easily and smoothly. Mobisma´s Voice mail feature removes the boundaries of availability between you and your colleagues. You become completely mobile and available for everyone internally and externally with the voice mail feature which in turn also make the approach far more effective towards customers and partners that are tightly connected to your company.
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Quickguide Windows Phone Mobisma ME
Mobisma - www.mobisma.com
Hunt Groups
Login or Logout from the PBX
[4]
group you belong to.
So you can stay in touch wherever you are.
Join Conference
The current feature opens up the possibility for users attending in a conference call, initiated in the PBX
[4]
originally by a responsible meeting coordinator. Efficiency and productivity among employees increases when using conference calls feature in the sense of interaction with each other. This is a well-known way of holding very cost effective business meetings in companies around the world. Mobisma has full support among a broad range of PBX
[4]
families of known Brands
and Models related the conference feature.
My Status
Current menu contains real-time information about a certain colleague or yourself. The content includes existent location (GPS) along with active presence, logged on groups and a solid profile status related the smartphone device in current menu.
Mex
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Quickguide Windows Phone Mobisma ME
Mobisma - www.mobisma.com
This feature enables (ON) or disables (OFF) the ability making calls via PBX
[4]
using Mobisma nextG client. Green icon characterizing that Mobisma is active (MEX
[3]
ON) and all calls except emergency calls and numbers to the personal
voice mail goes through the PBX
[4]
. Red icon (MEX
[3]
OFF) is exactly the opposite
comparable of MEX
[3]
ON, only traditionally GSM calls could be made from the
smartphone. Presence features works regardless toward the PBX
[4]
independent
whether Mobisma is OFF or ON.
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Quickguide Windows Phone Mobisma ME
Mobisma - www.mobisma.com
Explanation of terms
This section provides an explanation of the technical terms used in the manual
[1]
DDI
Direct inward dialling. The trunk telephone line used to dial in to the PBX.
[2]
DISA
Direct Inward System Access. A PBX system feature that Mobisma uses to communicate with the PBX.
[3]
MEX
Mobile Extension: You will integrate a mobile phone to a PBX (Switchboard). Then you will be able to reroute all your mobile phone calls through the PBX.
[4]
PBX
Your mobile phone must be connected to a A business telephone system (PBX) to be able to use the MEX functions (Mobile Extension functions).
[5]
TIE-LINE
A Tie Line, also known as a tie trunk, is a communication connection between extensions of a private telephone system, typically two PBXs.
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