MobileHelp MH 1000 User Manual [en, fr]

1

LTE Tracker

MH 1000 User Manual

Revision: 1.00

Document Title

MH 1000 User manual

Version

1.00

Finale Date

2018-03-29

Status

Released

Document Control ID

TRACKER MH 1000

Contents

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1 Introduction .................................................................................................................................... 3

2 Product Overview .......................................................................................................................... 3

2.1 Appearance .......................................................................................................................... 3

2.2 Buttons/12PIN Interface Description .................................................................................. 3

2.3 LED Description ................................................................................................................. 4

3 Getting Started ............................................................................................................................... 5

3.1 Parts List ............................................................................................................................. 5

3.2 Battery Charging ................................................................................................................. 5

3.3 MH 1000 Data Cable .......................................................................................................... 6

3.4 Power on/Power off ............................................................................................................. 7

4 Frequency ....................................................................................................................................... 7

5 Trouble shooting and Safety info ................................................................................................... 7

5.1 Trouble shooting ................................................................................................................. 7

5.2 Safety info ........................................................................................................................... 8

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1 Introduction

MH 1000 is a powerful GPS locator which is designed for vehicle, human, pets and assets tracking.
It works on WCDMA B2/B5 and LTE B2/B4/B5/B12/B13 with superior receiving sensitivity. Its
location can be real time or schedule tracked by backend server or specified terminals. Based on
the embedded wireless tracking protocol, MH 1000 can comm unicate with the backend server
through LTE and WCDMA network, and transfer reports of emergency, Geo-fencing, device
status and scheduled GPS position etc… Service provider is easy to setup their tracking platform
based on the functional wireless tracking protocol.

2 Product Overview

2.1 Appearance

Figure 1-1

2.2 Buttons/12PIN Interface Description

Button /12PIN Interface Description
KEY/interface Description

Power Key

Power on MH 1000
Power off MH 1000 (If power key is enabled)

Function Key

SOS mode
Long press the key to active SOS alarm

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12PIN
interface

Connect a 3.7V Li-ion or Li-Polymer battery can power on MH 1000
Backend server developer or administrator can use the data cable to configure
MH 1000 (by RD or engineer not by end user).

Reset Key

Click the key will turn off internal VBAT when OS is abnormal, and then
press Power Key to restart MH 1000.

Test Key

In the condition of different percentage of battery, Click the key has a
corresponding sound.

2.3 LED Description

Figure 1-2

There are four LED lights in MH 1000 device, the description as following.

Light Event State
Power LED In charging Slow flash

Fully charged Dark
Battery is low Fast flash

LTE LED Device off Dark

Network has been registered Slow flash

No Network

Fast flash

A call is active

Solid

GPS LED GPS signal valid Fast flash

GPS turned off, GPS signal invalid Dark
Power key was pressed and prepare to Solid

5

power on

3 Getting Started

3.1 Parts List

Name Picture Remark

MH 1000 Locater

The LTE/GPS locator.

MH 1000
charging Dock

It used to be charging for the MH

1000.

3.2 Battery Charging

The following items are suggestion for battery charge, please pay more attention.

 During the charging process, the

Power LED light will slow flash. When the battery

is fully charged, the

Power LED light will be Ever-dark.

 You can charge the battery using charging dock which connects MH 1000 device

with the Adapter.

 Charging will last about 5 hours.

Note: If the MH 1000 device is firstly used, please make sure the battery is fully charged,

which will make the life of battery much longer.

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3.3 MH 1000 Charging Dock

MH 1000 Charging Dock is a base with an AC Adapter.
The charging dock is used for device charging , which can be used for charging at the
any time ( by end user)..

Figure 2-1

Figure 2-2

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3.4 Power on/Power off

Figure 2-2

Power on:
 Press the Power key at least 3 seconds and release it to power on MH 1000 device.

Note that, the

Power LED light will light for a moment and then turn off.

Power off:
 Press the power key about 3 seconds; Power LED light will light for a moment and

then turn off, which indicates that MH 1000 device has been powered off.

Note: the user can not power off MH 1000 if the power key is disabled by
protocol.

4 Frequency

WCDMA:Band2、Band5
LTE:Band2、Band4、Band5、Band12、Band13
GPS:1575.42MHz
WIFI:2.4GHz

5 Trouble shooting and Safety info

5.1 Trouble shooting

Trouble Possible Reason Solution

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5.2 Safety info

The following items are suggestion for safety use, please pay more attention.

 Please do not disassemble the device by yourself.
 Please do not put the device on the overheating or too humid place, avoid exposure

to direct sunlight. Too high temperature will damage the device or even cause the
battery explosion.

 Please do not use MH 1000 on the airplane or near medical equipment.

FCC Caution.

§ 15.19 Labelling requirements.

This device complies with part 15 of the FCC Rules. Operation is subject to the
condition that this device does not cause harmful interference.

§ 15.21 Information to user.

Any Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.

§ 15.105 Information to the user.

Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference

Messages can’t be
reported to the
backend server by
Mobile network.

APN is wrong. Some
APN can not visit the
internet directly.

Ask the network operator for the right
APN.

The IP address or port of
the backend server is
wrong.

Make sure the IP address for the
backend server is an identified address

in the internet.
Unable to power off
MH 1000.

The function of power key
was disabled by
AT+GTFKS.

Enable the function of power key by

AT+GTFKS.

Battery can not be
charged

The battery has not been
used for too long time and
has been locked.

Using a external power source with 3.6V

to 4.2V DC power supply to active the

battery or apply for after sale help.
MH 1000 can’t fix
GPS successfully.

The GPS signal is weak. Please move MH 1000 to a place with

open sky.

It is better to let the top surface face to

the sky. (The same surface with

indication LED)

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to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.

Radio Frequency (RF) Energy

This phone is designed and manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications Commission of the United States.

During SAR testing, this device was set to transmit at its highest certified power level in all tested
frequency bands, and placed in positions that simulate RF exposure in usage against the head with
no separation, and near the body with the separation of 5 mm. Although the SAR is determined at
the highest certified power level, the actual SAR level of the device while operating can be well
below the maximum value. This is because the phone is designed to operate at multiple power
levels so as to use only the power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.

The exposure standard for wireless devices employing a unit of measurement is known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.

This device is complied with SAR for general population /uncontrolled exposure limits in
ANSI/IEEE C95.1-1992 and had been tested in accordance with the measurement methods and
procedures specified in IEEE1528.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR
levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this
model phone is on file with the FCC and can be found under the Display Grant section of
www.fcc.gov/oet/ea/fccid after searching on FCC ID: ZKQ-MHA.

For this device, the highest reported SAR value for usage near the body is 1.496W/kg.
SAR compliance for body-worn operation is based on a separation distance of 5 mm between the

unit and the human body. Carry this device at least 5 mm away from your body to ensure RF
exposure level compliant or lower to the reported level. To support body-worn operation, choose
the belt clips or holsters, which do not contain metallic components, to maintain a separation of 5
mm between this device and your body.
RF exposure compliance with any body-worn accessory, which contains metal, was not tested and
certified, and using such body-worn accessory should be avoided.

IC Caution.

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject
to the following two conditions:

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(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired

operation of the device.
This Class B digital apparatus complies with Canadian ICES-003.
IC: 8414B-MHA
IC Radiation Exposure Statement
This EUT is in compliance with SAR for general population/uncontrolled exposure limits in IC

RSS-102 and had been tested in accordance with the measurement methods and procedures
specified in IEEE 1528 and IEC 62209. This equipment should be installed and operated with
minimum distance of 5mm between the radiator and your body. This device and its antenna(s)
must not be co-located or operating in conjunction with any other antenna or transmitter.

Radio frequency (RF) energy

This device is designed and manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications Commission of the United States and
Industry Canada.

During SAR testing, this device is set to transmit at its highest certified power level in all tested
frequency bands, and placed in positions that simulate RF exposure in usage against the head with
no separation, and near the body with the separation of 0 mm. Although the SAR is determined at
the highest certified power level, the actual SAR level of the device while operating can be well
below the maximum value. This is because the device is designed to operate at multiple power
levels so as to use only the power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.

The exposure standard for wireless devices employing a unit of measurement is known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg and 1.6 W/kg by
Industry Canada.

This device is in compliance with SAR for general population /uncontrolled exposure limits in
ANSI/IEEE C95.1-1992 and Canada RSS 102 and had been tested in accordance with the
measurement methods and procedures specified in IEEE1528 and Canada RSS 102. This device
has been tested and meets the FCC and IC RF exposure guidelines when tested with the device
directly contacted to the body.

For this device, the highest reported SAR value for usage near the body is 1.496 W/kg.
While there may be differences between the SAR levels of various devices and at various

positions, they all meet the government requirement.
SAR compliance for body-worn operation is based on a separation distance of 5 mm between the

unit and the human body. Carry this device at least 5 mm away from your body to ensure RF
exposure level compliant or lower to the reported level. To support body-worn operation, choose
the belt clips or holsters that do not contain metallic components to maintain a separation of 5
mm between this device and your body.

RF exposure compliance with any body-worn accessory, which contains metal, was not tested and
certified, and using such body-worn accessory should be avoided.

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Remarque IC

Cet appareil est conforme aux Normes RSS d'Industy Canada. Son utilisation est soumise à deux
conditions:

(1) Ce dispositif ne peut pas provoquer d'interférences, et
(2) Ce dispositif doit accepter toutes les interférences reçues, y compris les interférences

susceptibles de provoquer un fonctionnement non souhaité.
Cet appareil de classe B est conforme à la norme canadienne ICES-003.
IC : 8414B-MHA
Déclaration d'exposition IC
Cet EUT est conforme aux valeurs SAR à la norme SAR pour le grand public ainsi qu'aux limites

d'exposition non règlementée IC RSS-102 et a été testé selon les méthodes et procédures
spécifiées par les Normes IEEE 1528 et IEC 62209. Cet appareil devrait être installé et utilisé en
respectant une distance minimale de 1,0 cm avec votre corps. Cet appareil et son (ses) antenne (s)
ne doivent pas être situés à proximité l'un de l'autre et ne doivent pas fonctionner en même temps
qu'une autre antenne ou qu'un autre émetteur.

Énergie radioélectrique

Cet appareil est conçu et fabriqué de façon à ne pas dépasser les limites d'émission pour
l'exposition à l'énergie de radiofréquence (RF) fixées par la Federal Communications Commission
des États-Unis et Industrie Canada.

Au cours des essais SAR, cet appareil est configuré pour transmettre des données à son niveau de
puissance le plus élevé à toutes les bandes de fréquences testées et placées dans l'ensemble des
positions simulant l'exposition aux radiofréquences contre la tête et près du corps, avec une
séparation de 0 mm. Bien que le DAS soit déterminé par le niveau de puissance le plus élevé, le
niveau SAR réel de l'appareil en fonctionnement peut être bien inférieur à la valeur maximale
indiquée. Cela est dû au fait que l'appareil est conçu pour fonctionner à plusieurs niveaux
d'alimentation, pour s'adapter aux capacités des différents réseaux électriques. De manière général,
plus vous vous trouverez pès d'une station sans fil, plus la fréquence de transmission sera basse.

La norme d'exposition pour les dispositifs sans fil employant une unité de mesure est connue sous
le nom de taux d'absorption spécifique (SAR). La limite SAR fixée par la FCC est de 1,6 W / kg et
de 1,6 W / kg par Industry Canada.

Cet appareil est conforme à la norme SAR pour le grand public ainsi qu'aux limites d'exposition
non règlementées ANSI / IEEE C95.1-1992 et Canada RSS 102, et a été testé conformément aux
méthodes et procédures spécifiées par les Normes IEEE1528 et Canada RSS 102. Ce dispositif a
été testé et respecte les directives FCC et IC sur l'exposition aux radiofréquences lorsqu'il est testé
en contact direct avec le corps.
Pour cet appareil, la valeur SAR la plus élevée po ur une uti lisa ti on près du corps est de

1.209 W/kg.
Bien qu'il puisse exister des différences entre les niveaux de SAR selon les dispositifs et les

emplacements où ils sont utilisés, tous répondent aux exigences Gouvernementales.
La valeur SAR déclarée conforme est une distance de 5 mm entre l'unité et le corps humain.

Eloignez cet appareil à une distance d'au moins 5 mm de votre corps pour vous assurer que le
niveau d'exposition aux RF est conforme ou inférieur au niveau indiqué. Vous pouvez également
opter pour un étui ne contenant aucun composant métallique, pour maintenir une séparation de 5
mm entre cet appareil et votre corps.

Pour tout appareil contenant du métal, la conformité de l'exposition aux radiofréquences n'a pas
encore été testée / certifiée de manière précise.

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Règlementations FCC

Cet appareil est conforme avec les règles FCC Partie 15. Son utilisation est soumise à deux
conditions : (1) cet appareil ne doit pas provoquer d'interférence dangereuse et (2) il doit accepter
toute interférence reçue, incluant une interférence qui peut provoquer un fonctionnement indésiré.

Ce matériel a été testé et jugé conforme aux normes de la classe B concernant les équipements
numériques, selon l'article 15 de la réglementation de la FCC. Ces limitations sont conçues pour
offrir une protection raisonnable contre les interférences dans une installation résidentielle. Cet
équipement produit, utilise et peut émettre de l'énergie sous forme de radiofréquences ; s'il n'est
pas utilisé conformément aux instructions, il peut produire des interférences nuisibles aux
communications radio. Toutefois, rien ne garantit l'absence d'interférences dans une installation
particulière. Si l'utilisateur constate des interférences lors de la réception d'émissions de radio ou
de télévision (pour le vérifier, il suffit d'allumer, puis d'éteindre l'appareil), pour les éliminer il
devra prendre l'une ou plusieurs des mesures suivantes:

 Réorienter ou déplacer l'antenne de réception.
 Augmenter la distance entre l'équipement et le récepteur.
 Connecter l'équipement à une prise située sur un circuit différent de celui du récepteur.
 Demander de l'aide au revendeur ou à un technicien radio ou télévision expérimenté.