MobileHelp CBS5 02 User Manual

Help at the touch of a button

MHP8003-359B

Mobile Medical Alert Systems

Cellular Base Station Gen 5.0

MobileHelp | Complete User Guide

MobileHelp Complete User Guide

This MobileHelp User Guide includes information covering the

following MobileHelp System:

Classic LT System

MobileHelp Customer Service 1-877-827-62072

MHP8003-359B

7

Cellular Base Station Features

(Front)

Speaker/Microphone

Test
Icon

ON/OFF

Switch (Back)

Volume

Battery Charge

Indicator

Reset Button

Classic LT System

What’s In the Box

+

Cellular Base Station

Neck Pendant OR Wrist Button

Optional Accessories

PRESS

for

The Fall Button™ and Wall button are optional and at an additional cost. The Fall Button™
has a separate user guide.

MHP8003-359B

MobileHelp Complete User Guide 3

HELP

Fall ButtonWall Button

Figure 1

Setup Guide for the MobileHelp Medical Alert System

We thank you for choosing a MobileHelp Medical Alert System and welcome you to the
MobileHelp family. Congratulations on making a smart choice!

If you have any questions during the setup process, please call our support team at
1-877-827-6207 and select the Technical Support option. See last page for hours of operation.

MHP8003-359B

MobileHelp Customer Service 1-877-827-62074

Cellular Base Station Features

Cellular Base Station Features

(Front)

Signal Strength

Indicator

Emergency

Button

MHP8003-359B

Speaker/Microphone

Volume

Test
Icon

Figure 2

Battery Charge

Indicator

ON/OFF

Switch (Back)

Reset Button

MobileHelp Complete User Guide 5

Waterproof Help Buttons

Emergency

Help Button

LED Light

Technical Support

Use Only

Pendant

LED Light

Wristband

*Fall Button does not detect 100% of falls. If able, users should always push their help button when they need
assistance. Fall Button is not intended to replace a caregiver for users dealing with serious health issues. Users
should wear the Fall Button on the outside of their clothing to improve accuracy in detecting falls.

Fall Button*

(optional accessory)

MHP8003-359B

MobileHelp Customer Service 1-877-827-62076

Please follow these simple steps to get your system set up and tested.

Connecting your Base Station

Step 1. Select a Location



We recommend you place the Base Station near the center of your home, such as your
living room, family room or kitchen area.



Place it near an electrical outlet.



Do not place any object in front of the Base Station.



Do not place near any appliances that make noise.

Step 2. Plug in the Power Cord

(Please refer to gure 4)

Plug the power cord that is attached to the back
of the Base Station into an electrical outlet.

To avoid accidentally turning off the Base Station, DO NOT plug it into an electrical
outlet that is controlled by a light switch.

MHP8003-359B

MobileHelp Complete User Guide 7

Figure 4

7

Test
Icon

Volume

Battery Charge

Indicator

Step 3. Turning ON your Base Station



Turn on your Base Station using the ON/OFF switch located on the back.

(Please refer to gure 5)



The emergency and reset buttons will illuminate within 10 seconds. (Please refer to gure 6)



If the Base is setup correctly, the Base Station will say “system ready”, within 60 seconds.



Make sure your Base Station is connected to the cellular network by checking for the
signal strength bars on the display screen.



You can use the volume control icons on the front of the unit at the bottom of the display
screen, by tapping the “–” or the “+” sign, to adjust if the voice is too loud or too soft.

ON/OFF

Switch

(01)00862262000453(11)170623(21)1234

Model Number: CBS5-01

Contains FCC ID: XPY1EHQ24NN
Contains IC : 8595A-1EHQ24NN

Manufactured For MobileHelp 33431

Made in Malaysia

FCC ID: PXTCBS5-01
IC : 10876A-CBS501
CAN ICES-3(B)/NMB-3(B)

Figure 6Figure 5

MobileHelp Customer Service 1-877-827-62078

MHP8003-359B