MobileHelp CBS2 01 User Manual
Mobile Medical Alert Systems
Cellular Classic System | User Guide
What’s in the Box
EMERGENCY
Volume:70°F
10:05 AM
TEST
Cellular Base Station
RESET
+
Neck Pendant / Wrist Button
If you selected the optional Fall Button™ Automatic Fall Detect system, you will receive the Fall
Button™ and your choice of wrist button or neck pendant. You will also receive an additional
manual for the Fall Button™ Automatic Fall Detect pendant.
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MobileHelp Customer Support 1-877-827-6207
EMERGENCY
MAY 03 FRI70°F
10:05 AM
TEST
Figure 1
RESET
We thank you for choosing MobileHelp’s Medical Alert System and we welcome you to
the MobileHelp family. Congratulations on making a smart choice!
If you have any questions during the setup process, please call our support team at
1-877-827-6207 and select the Technical Support option. See last page for hours of
operation.
MobileHelp Cellular Classic System User Guide
3
Cellular Base Station Features
(Front)
Temperature
Signal Strength
Indicator
Emergency
Button
Battery Charge
4
Indicator
EMERGENCY
Microphone
Speaker
MAY 03 FRI70°F
10:05 AM
TEST
Test
Button
Figure 2
MobileHelp Customer Support 1-877-827-6207
ON/OFF
Switch
(Back)
Date & Time
Reset Button
RESET
Volume
Please follow these simple steps to get your system set up and tested.
Connecting your Base Station
Step 1. Select a Location
We recommend you place the Base Station near the center of your home, such as your
living room, family room or kitchen area.
Place it near an electrical outlet.
Do not place any object in front of the Base Station.
Do not place near any appliances that make noise.
MobileHelp Cellular Classic System User Guide
5
Step 2. Plug in the Power Cord
Plug the power cord that is attached to the back of the Base Station into an electrical
outlet that is not controlled by a light switch.
To avoid accidentally turning off the Base Station, DO
NOT plug it into an electrical outlet that is controlled by
a light switch.
Figure 3
WARNING
To prevent electrical shock please keep the system away from wet
locations.
DANGER
Electric
shock risk
AVERTISSEMENT
Pour éviter le choc électrique, SVP tenir le système éloigné des endroits
humides.
Step 3. Turning on your Base Station (Please refer to Figures 3 and 4.)
Turn on your Base Station using the on/off switch located on the back.
If the Base is set up correctly, the Base Station will say “system ready.”
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MobileHelp Customer Support 1-877-827-6207
Technical Support Use Only
OFF ON USB
Model Number: WBS GEN1.0
Serial Number: WB1XPD224Z
ON/OFF
Switch
FCC ID:PXTWBS-01
IC ID:10876A-WBS01
IMEI Number:355306040196802
MobileHelp
Made in Malaysia
Figure 4
The emergency and reset buttons will illuminate.
The display screen will turn on.
You can use the volume control buttons on the front of the unit under the display
EMERGENCY
Volume:70°F
TEST
Figure 5
RESET
screen if the voice is too loud or too soft.
Make sure your Base Station is connected to the cellular network by checking for the
signal strength bars on the display screen.
Within a few minutes of turning on the system, the Cellular Base Station will obtain the
date and time from the cellular network and will appear in the display area. You are not
able to set the date and time manually.
MobileHelp Cellular Classic System User Guide
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Step 4. User Auto Test
You can use the test button on your Cellular Base Station to make sure your system
is working without placing a call to the emergency response center.
To test your cellular base station:
Press and hold the test button for 3 seconds.
After the button lights up green, the Base Station will announce “user auto-test.”
The Base Station will instruct you to “press emergency button or pendant.”
Once you push a button, it will say “test call sent to emergency response center”
several times.
Next you will hear an announcement thanking you for testing your device.
And finally it will say “user auto-test completed.”
If you did push your button when prompted to do so and the Base Station
announced “user auto-test failed, please contact support” please contact our
technical support department at 1-877-827-6207.
If you did not push your button when prompted to do so, the Base Station will still
announce “user auto-test failed, please contact support.” However, since you did
not push your button when prompted to do so, there is no reason to contact support.
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MobileHelp Customer Support 1-877-827-6207
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