Please read these instructions carefully before using this product, and save this manual for future use.
MobileDemand,
LC
1501 Boyson Square
Drive
Suite 1 0 1
Hiawat h a , IA 52233
U.S.A.
Phone: 877-784-4338
Fax: 319-363-4122
Web: www.RuggedTabletPC.com
No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including
photocopying, recording, taping, or information storage and retrieval systems - without the written perm is s ion of the
publisher.
While every precaution has been taken in the preparation of this document, the publisher and the author as s um e no
responsibility for errors or omissions , or for damages resulting from the us e of information contained in this document or
from the us e of program s and source code that m ay accompany it. In no event s hall the publisher and the author be li able
for any los s of profit or any other commercial dam age caused or alleged to have been caused directly or indirectly by thi s
document.
Products that are referred to in this document may be either trademarks and/or registered trademarks of the respective
owners. The publisher and the author make no claim to these trademarks.
LC
Read Me First Getting Started Troubleshooting Appendix Useful Information
MobileDemand is a registered trademark of MobileDemand, LC.
MobileDemand logos are registered trademarks of MobileDemand, LC.
Windows is a trademark of the Microsoft group of companies.
The Bluetooth word m ark and logo are registered trademarks and are owned by the Bluetooth SIG, Inc.
Please read these instructions carefully before using this product, and save this manual for future use.
Contents
Chapter 1: Read Me First 1
Safety Information 1
Handling and Maintenance 2
Regulatory and Safety Statements 3
Chapter 2: Getting Started 4
Unpacking 4
Description Of Parts 5
First-time Operation 8
Turning On / Off 11
Chapter 3: Useful Information 12
HotTab Operation 12
Hot Swapping Batteries 199
Barcode Scanner (Code Type Selection) 20
High Resolution Screen Scaling and Setting 233
Accessories 277
Chapter 4: Troubleshooting 288
Getting Started
Troubleshooting (Basic) 288
Contact information 30
2 xTablet T1400 User Guide
P
recaution on
Chapter 1: Read Me First
Safety Information
Follow and adhere to all warnings and
instructions in this manual. For your safety,
please read all safety and operating
instructions before using the product. Keep
this manual for future reference.
Battery Pack
Do Not Expose the Battery Pack to
Excessive Heat, or Extreme Heat (Near
Read Me First
Fire, in Direct Sunlight for example)
Generation of heat, ignition or rupture may
result
Do Not Disassemble, Modify, or Insert
Sharp Objects Into the Battery Pack.
Electrolyte leakage, generation of heat,
ignition or rupture may result.
Do Not Short the Positive (+) and Negative
(-) Terminals of the Battery. Generation of
heat, ignition or rupture may result. When
carrying or storing the device, do not place
the battery pack together with articles that
may contact electricity.
Do Not Apply Shocks to the Battery by
Dropping It or Applying Strong Pressure to
It. Electrolyte leakage, generation of heat,
ignition or rupture of battery may occur.
Do Not Charge the Battery Other Than
Methods Those Specified In This Manual.
If the battery is not charged using one of
the specified methods, electrolyte leakage,
generation of heat, ignition or rupture may
result.
When the Battery Pack Has Deteriorated,
Replace It with a New Battery. Continued
use of a damaged battery pack may result
in heat generation, ignition or battery
rupture.
Do Not Use the Battery Pack With Any
Other Products. The battery pack is
rechargeable and is only designed for this
specific product. If it is used with a product
other than the specified product, electrolyte
leakage, generation of heat, ignition or
rupture may result.
Do Not Use This Product With Battery
Other Than the One Specified.
General Product
Safety
This product should not be used near
water such as bathtubs, sinks, swimming
pools, wet basement, etc.
Do not block any ventilation openings. Do
not place the product against a wall or in
an enclosed space as doing so might
impede the flow of cooling air.
Do not place the product near any heat
sources such as radiators, warm air
intakes, stoves or other heat-generating
devices (including amplifiers or other heat
producing equipment).
Do not disregard the safety that a polarized
or grounded connection can provide. A
polarized connection consists of two plugs,
one of which is larger than the other. A
grounded connection has two blades and a
third one that is grounded. If the main plug
provided cannot be inserted into your
outlet, consult an electrician to replace
your obsolete outlet.
Protect the power cord from being crushed
or pinched, particularly in the area of the
plugs, any receptacles used, and the point
of exit from the apparatus. Do not break off
the ground pin of the power cord.
Use only accessories specified by the
manufacturer.
xTablet T1400 User Guide 1
Use only with its transport carriage, stand,
tripod, console or table specified by the
manufacturer or sold with the product.
When using a carriage, move the carriage
assembly with the product carefully to
avoid damage from falling over.
Unplug this apparatus during lightning
storms or when it is not being used for long
periods.
Refer all servicing to qualified service
personnel. A technical intervention is
required when the apparatus has been
damaged in any way, for example if the
power cord or plug is damaged, liquid has
been spilled or objects have fallen inside
the unit, if the product has been exposed to
rain or moisture, if it does not operate
normally or if it has been dropped.
Handling and Maintenance
Follow and adhere to all warnings and
instructions in this manual. For you’re the
longevity of the product usage, please read
all operating instructions before using the
product. Keep this manual for future
reference.
To maximize the life of the backlight in the
display, allow backlight to automatically
turn off as a result of power management.
Avoid using a screen saver or other
software that prevents the power
management from working.
Cleaning Guideline
Use a soft cloth moistened with water or a
non-alkaline detergent to wipe the exterior
of the product.
Gently wipe the display with a soft, lint-free
cloth. Do not use alcohol or detergent on
the product.
Touchscreen
Guideline
Use your finger or the stylus on the display.
Using sharp or metallic object may cause
scratches and damage the display, thereby
causing errors.
Read Me First
General Guideline
Keep the product at least 13 cm (5 inches)
away from electrical appliances that can
generate a strong magnetic field such as
TV, refrigerator, motor, or a large audio
speaker.
Do not place heavy objects on top of the
xTablet T1400 as this may damage the
display.
The screen surface can be easily
scratched. Use with care. Do not use paper
towels to clean the display but use the
included cleaning cloth. Avoid touching it
with a pen or pencil.
Use a soft cloth to remove dirt on the
display. The touchscreen surface has a
special protective coating that prevents dirt
from sticking to it. Not using a soft cloth
may cause damage to the special
protective coating on the touchscreen
surface. To clean off hard to remove dirt,
blow some steam on the particular area
and gently wipe away using a soft cloth.
Do not use excessive force on the display.
Avoid placing objects on top of the display
as this may cause the glass to break.
When there is a noticeable discrepancy in
the operation of the touchscreen function
(your touch does not correlate to the
proper location on the screen), recalibrate
the touchscreen display.
2 xTablet T1400 User Guide
FCC Digital
Emissions Compliance
•
Canadian Digital Apparatus Compliance
802.11 Radio
Precaution Statement
RF Exposure Warning
Regulatory Safety Statements
Regulatory Safety Statements
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the radio or television receiving antenna.
• Increase the separation between the computer equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the radio or
television receiver is connected.
Consult the dealer or an experienced radio television technician for help.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Caution: Users are responsible for configuring the channels of operation that comply with their country
Getting Started
Caution: 802.11a wireless LAN 5.15 to 5.25 GHz (5 GHz radio channels 34 to 48) is restricted to indoor
The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment. Use of
antennas and accessories not authorized may void the compliance of this product and may result in RF
exposure beyond the limits established for this equipment.
regulatory standards. A Wireless Network Administrator should review the operating
restrictions detailed within the Access Point installation manual.
operations to reduce harmful interference to co-channel Mobile Satellite System (MSS)
operations.
The xTablet T1400 supports data connection using 3G/LTE SIM cards and fits Micro-SIM card.
(Note: 3G/LTE feature is optional). Perform the following to install the SIM card to your xTablet
T1400:
1. Remove the service window on the back by unscrewing four screws.
2. Remove the screw that is securing the 3G/LTE module.
3. Carefully lift the 3G wireless module up, and be cautious not to damage the connected
cable.
4. Make sure the SIM card IC contact patch is faced down, notch is in the direction of
insertion (towards right).
5. Insert the 3G SIM card into the slot located near the right side of the service window.
6. Reposition the removed 3G/LTE module screw to secure the 3G/LTE module.
7. Reposition the removed service window screw to secure the service window.
Getting Started
8 xTablet T1400 User Guide
Inserting Battery Pack
To insert the included standard battery pack into the xTablet T1400:
1. Disconnect any cords connected to the xTablet T1400.
2. Turn the xTablet T1400 over, back facing up.
3. Locate the Battery Lock and push it to the “Unlocked” position.
4. Locate the Battery Release Slider that is spring-loaded. Pull back and hold.
5. Insert the battery on the connector-pins side first, and then lower the battery into the
battery compartment. Continue to hold the Battery Release Slider before battery is fully
inserted.
6. Make sure the battery is completely lowered into the compartment before letting go the
Battery Release Slider. The edges of the battery will be flat against the housing once fully
inserted
Removing the Battery Pack
Getting Started
1. Shut down the xTablet T1400 (or put it to sleep). Disconnect any cords connected to the
computer.
2. Turn the xTablet T1400 over, back facing up.
3. Locate the Battery Lock and push it to the “Unlocked” position.
4. Locate the Battery Release Slider that is spring-loaded. Pull back and hold.
5. Lift the battery out using the opening on side of battery compartment.
xTablet T1400 User Guide 9
Use only the AC adapter included with your
xTablet
T1400
. Using
Connecting to Power Supply
The xTablet T1400 operates either on external AC power or internal battery power. It is
recommended to use AC power (for at least 6 hours) when you start up the xTablet T1400 for the
first time in order to fully charge the battery.
Caution
Perform the following to connect the xTablet T1400 to AC Power:
1. On the side of the xTablet T1400, lift the I/O protective cover by pulling on the latch
2. Plug the DC cord of the AC adapter into the Power Jack of the xTablet T1400.
3. Plug the AC power cord into the AC adapter.
4. Finally, Plug the AC power cord into the electrical outlet.
other AC adapters may damage the xTablet T1400 and the Battery.
Getting Started
When the AC Adapter is connected, the battery pack starts charging. The battery LED indicator
on the xTablet T1400 would show different states. Please refer to description of LED indicator on
Description of Parts.
10 xTablet T1400 User Guide
Turning On / Off
Turning On
Press and hold the power switch for 3 seconds until the blue LED power indicator light lid up.
Note:
Do not press the power switch repeatedly.
•
•
Do not perform the following operations until the hard drive indicator turns off
o
Connecting or disconnecting the AC adapter
o
Pressing the power switch
o
Touching the tablet buttons, screen, or external keyboard/mouse
Turning Off
Perform the following procedure to shut down the xTablet T1400:
1. Make sure you have closed any programs that are open on the Desktop. Start Screen
apps don’t need to be closed.
2. Open the Charms Bar by swiping your finger from the far right of the screen towards the
middle of the screen.
3. Tab on the
4. Tab on
Getting Started
5. Tab on
6. Wait for xTablet T1400 to power off.
Settings
Power
Shut Down
.
charm.
.
Note:
•
The computer will forcibly be turned off if the power switch is pressed and held for six
seconds or longer.
xTablet T1400 User Guide 11
Hot-Tab
Utility
Icon:
Hot-Tab
Chapter 3: Useful Information
Hot-Tab Operation
Hot-Tab provides quick access to the tablet’s functions and features, such as turning on/off WiFi,
Bluetooth, GPS, programming function key, and changing power management.
As Windows starts up, Hot-Tab starts and runs in the background. To display the Hot-Tab control
utility, press the (Menu) Button located on the front panel, OR launching the Hot-Tab Utility
application.
(Menu) Button on the Front Panel:
Hot-Tab is designed to be a quick access utility, therefore the main user interface will be on the
right side of the screen without blocking the content on screen. There are 4 main menu options:
Short cut, Camera, Device and Settings. Operations and functions on each menu options is
explained in detail in the coming section.
Utility User
Interface:
Useful Information
12 xTablet T1400 User Guide
Short Cut Menu:
To store a new shortc
ut:
Shortcuts
This Hot-Tab menu option allows users to configure short cut to quickly access programs with a
few tabs. The Shortcuts menu offers 8 empty slots to store user’s desired quick access.
Shortcuts can be mapped to any of the executable files (.exe) installed on the tablet.
1. Tab on button of any empty slot.
2. An on screen file browser will appear.
3. Browse to find the desired application to have shortcut.
4. Click “Open” to save the shortcut.
To remove an saved shortcut:
1. Tab on the button of any saved slot to remove
2. Shortcut will be removed, and once again show “Empty” to
indicate slot is empty.
Tab on the button will hide the HotTab Utility Menu.
Camera
This Hot-Tab menu option allows users take a picture or record a video. Before use, make sure
the Camera is turned on under Devices menu option. The Camera user interface will take up the
entire screen as shown below:
Useful Information
xTablet T1400 User Guide 13
No Item
Description
1
Camera Switch
2 Settings
Available Settings:
3 Flash Control
4 Resolution
64
0 x 480
.
1024 x 768
.
1600 x 1200
.
2592 x 1944
. 5 Exit
6 Picture/Video
7 Shutter/Record
Video Record Button. Tap to Start, and press again to stop
8 Open
Saved
Description of Camera User Interface Buttons:
Switch between front camera or rear camera.
Brings up Camera settings page.
• Picture Save:
pictures.
• Video Save Folder:
for video recordings.
• Picture Quality:
Disables LED Flash when taking picture.
LED flash fires regardless of condition when taking pictures.
LED Flash fires automatically in low light condition when
taking pictures.
modify/inspect saved location for
modify/inspect saved location
Picture compression quality.
Mode Switch
(automatically
switch base on
mode)
Pictures will be saved at resolution of
Pictures will be saved at resolution of
Pictures will be saved at resolution of
Pictures will be saved at resolution of
Exits the Camera and hide Hot-Tab Utility.
Switches between picture taking or video recording.
Camera Shutter Button. Tap to take picture.
recording.
Useful Information
Opens the location where pictures and videos are saved in
Location
a window.
14 xTablet T1400 User Guide
Device
This Hot-Tab menu option enables/disables xTablet T1400’s hardware functions:
Item Status Color Description
Orange Wi-Fi is enabled.
White Wi-Fi is disabled.
Orange WWAN (3G/4G) is enabled.
White WWAN (3G/4G) is disabled.
Orange GPS is enabled.
White GPS is disabled.
Orange Bluetooth is enabled.
White Bluetooth is disabled.
Orange Camera is enabled.
White Camera is disabled.
Orange Enables Front LED indicators.
White Disables Front LED indicators.
Orange Barcode Reader is enabled. Reading will need to be
triggered manually thru Fn button.
Useful Information
White Barcode Reader is disabled.
Orange RFID Reader is enabled. Reading will occur without trigger.
White RFID Reader is disabled.
Orange Expansion Port 5V Power is enabled.
White Expansion Port 5V Power is disabled.
Orange External GPS antenna is used for GPS.
White Built-in GPS antenna is used for GPS.
xTablet T1400 User Guide 15
Status
Description
High
Medium
Low
Setting
This Hot-Tab menu option provides users information such as PC Information, Battery status,
and also device settings such as power management setting, and function key mappings.
Battery Information:
This section provides user battery Information.
Main Battery:
The main battery Icon displays the battery level in
percentages (0 to 100%).
Backup Battery:
The backup battery used for battery hot swapping displays its
state in text with the following meanings.
Backup battery is fully charged, and can be
used for hot swapping
Backup battery level is intermediate, but can be
used for hot swapping
Backup battery level is low, and hot swapping is
not recommended.
Battery Charge Time:
The Battery Information also displays estimated time needed
to fully charge the main battery when AC adapter is plugged
in.
Useful Information
16 xTablet T1400 User Guide
Hot-Tab
Item
Description
Saving
Office
High
Ext
reme
Power Management (Performance):
The power management (performance) feature allows user to switch to different
power modes of power consumption.
Power supply to different components is controlled on an as-needed basis. This
allows maximum power conservation and performance at the same time.
Your xTablet T1400 comes with the
power management scheme which has predefined power options for you to select.
To switch to a different power management
scheme, tab on the Power Management Icon,
and four different schemes will be displayed on
the Hot-Tab Utility Pane
Screen brightness is at its lowest. Uses the least battery
power.
Useful Information
Low screen brightness. Suitable when using typical
applications, such as word processing and managing
documents. Uses less battery power.
High screen brightness. Suitiable for application that need
better visibilty of screen.
Maximum screen brightness. The battery power drains easily.
xTablet T1400 User Guide 17
Function Key Mapping
The function key mapping menu option allows user to change the
physical function buttons, Fn1 and Fn2. Users can change what
application will be launched with short press or long press of keys.
To configure function key mapping, perform the following:
1. Tap on function key icon for the corresponding key that you
want to change.
2. At top of utility, it will say “Short Press” or “Long Press” to
indicate what type of press is being configured
3. You can switch what type of press you want to configure by
tapping on the “Short Press” or “Long Press” icon at the
bottom of the utility window.
4. Pick from list of preset applications by tapping on the
application icons OR customize which application to execute
using the browser.
Using the browser:
1. Tap the icon to reveal browser window
2. Navigate to the desired executable to map to function key
3. Tap on “Done” to save selection.
To map the function key to another application:
4. Tap on the icon to remove connection to the original
application, and pick again tapping on icon.
Useful Information
18 xTablet T1400 User Guide
Hot Swapping Batteries
The xTablet T1400 supports hot-swapping of batteries, meaning the tablet doesn’t need to be
powered off in order to replace the main battery. To support such a mechanism, there is a
backup battery inside the tablet that is charged up with the main battery. This backup battery
cannot be removed, and needs to have adequate power for hot swapping of main battery to be
done without issue. When the backup battery is fully charged, it can sustain up to 5 minutes of
runtime to allow for battery hot-swapping.
Perform the following to hot swap the batteries:
1. While the tablet is powered on, go to Hot-Tab utility to check on the power level of the
Backup battery.
2. If the Backup battery level is at “Low”, please charge the tablet with AC Power until the
Backup battery level is at “Medium” or “High”, and do not remove the main battery.
3. If the Backup battery level is at “Medium” or “High”, continue to remove the main battery.
4. Insert a new charged up removable battery into the battery compartment.
5. Go to Hot-Tab utility to check if Main battery level can be correctly read. If not, check if the
new removable battery is inserted properly.
6. If Main battery level can be read, continue to use the xTablet T1400.
Useful Information
xTablet T1400 User Guide 19
Barcode Scanner Configuration (Code Type Selection)
The xTablet T1400 is optionally equipped with a barcode scanner, this section of user manual
explains how the barcode scanner can be configured differently via software (Intermec EasySet)
to read different barcode types and to improve reading speed and reading of poor quality
barcodes. The barcode scanner is configured with Intermec EasySet application. The latest
version can be downloaded at the following link:
In order to configure the barcode scanner, the tablet device needs to be restarted to reset the
hardware devices on-board to allow for configuration.
Note:
•
Throughout the barcode scanner configuration,
scanner by press the
scanner from being correctly configured.
Perform the following to configure barcode scanner for different code types:
1. Turn-off all the running applications and restart the tablet.
2. Once the tablet boots up, wait for the Hot-Tab utility to start up.
3. Open Hot-Tab utility, and tap on the “
4. Turn on the “
orange to indicate barcode scanner is on.
press the
configuration.
5. Execute the “
Barcode
Function
Easyset
Function
” device by tapping on the Icon. Make sure the “
button on the device at this point. Doing so will prevent successful
” barcode scanner configuration application by tapping on its icon:
button on the device. Doing so will prevent the barcode
Device
DO NOT
” icon.
DO NOT
try and trigger the barcode
Barcode
try and trigger the barcode scanner by
” icon is
Useful Information
20 xTablet T1400 User Guide
6. When “
Select “
Easyset
Scan engines
” application launches, a “
” and pick “
ED40
”. Make sure the “
Select product
and select “OK” as shown in the screen capture below:
” on-screen prompt will show up.
Online setup
” option is checked,
7. Another “
Port (COM15)
Device Selection
” and select “OK” as shown in the screen capture below:
” on-screen prompt will show up. Select “
Communications
Useful Information
xTablet T1400 User Guide 21
8. At this point, the barcode scanner device is selected and next step is barcode code type
selection.
9. On the navigation pane on the left, select the option “
5. Symbologies
”. A full list of available
code types will be listed in this navigation pane.
10. Navigate to the code type of interest and double click to show its configuration options as
shown in the screen capture below (i.e. screen capture selects code type “Code 11”):
11. Double click on “
“
Disable
” to disable the code type for barcode scanner.
Enable
” to enable the code type for barcode scanner or double click on
12. Go through the entire code type list and enable/disable each barcode code type of interest.
13. Once all the code types of interest are configured, close the “
EasySet
” application to finish
barcode scanner configuration.
Note:
For more information on how to use the “
EasySet
” application, please refer to the
complete EasySet User Manual from Intermec:
The xTablet T1400’s 1920 x 1200 high resolution display is perfect for viewing image, video, or
other applications, however, Windows user interface (icons, buttons, and other user interface
elements) may be too small to read and operate at the default Windows settings. By changing
the display scaling or the display resolution setting of the device, you can adjust the size of the
text and other items on the desktop for optimal viewing. Display scaling is the recommended
method because it has the effect of adjusting user interface element without having to move
away from the optimal resolution setting at 1920 x 1200. This section will explain how you can
adjust the built-in windows display scaling setting and resolution setting.
Note:
• xTablet T1400 is shipped with display scaling set at
users set the scaling to this setting for optimal text and image viewing.
• Before proceeding to change the scaling option, make sure any opened document is saved
and close, and all running applications are closed before proceeding to change the display
scaling, because this procedure requires users to log out of their account to apply display
scaling change.
Larger - 150%
. We recommend the
Changing display scaling setting (Recommended)
Perform the following to change display scaling setting:
1. Tap and hold anywhere on the desktop for 3 seconds and release to bring up the context
menu, and select “Screen resolution” option as shown below:
Useful Information
xTablet T1400 User Guide 23
2. A “Screen Resolution” Window will show up. Select the “
larger or smaller
” option in the window, as shown below:
Make text and other items
3. A “
Display
the scaling option to “
” window will show up. Under “
Larger – 150%
to save changes, as shown below:
Change the size of all items
” section, change
” or any other desired display scaling and hit “
Apply
”
Useful Information
24 xTablet T1400 User Guide
4. A prompt may show up to ask if you want to sign out to apply the scaling change. Hit
“
Sign out Now
” to apply changes, as shown below:
5. The user may now login again to Windows to see the changed display scaling already
being applied.
Changing screen resolution setting
Alternatively, instead of changing the display scaling setting, user may chose to change the
overall resolution setting to make screen elements bigger.
1. Tap and hold anywhere on the desktop for 3 seconds and release to bring up the context
menu, and select “
Screen resolution
” option as shown below:
Useful Information
xTablet T1400 User Guide 25
2. Click on the dropdown option next to “
tapping on the scale:
Resolution
” and select the desire resolution by
3. Hit “
Apply
”. A prompt “
Display Settings
” prompt will show up to ask the user if the
applied resolution is usable.
4. If the new resolution is the desired display setting hit “
next step. If the new resolution is not desirable, hit “
Keep changes
Revert
resolution to change to, and start again from step 2.
5. The user may now use the device with the new resolution setting.
” and continue to
” and select a different
Useful Information
26 xTablet T1400 User Guide
Gigabit Ethernet Adapter
RS232 Ethernet Adapter
High Capacity Battery
Hand Strap
Vehicle Charger
•
Accessories
The xTablet T1400 offers the following optional accessories that can be purchased:
• For LAN from 30-pin extension port
• Length; 10 cm
• Connector: RJ45, female
• Gigabit LAN, 10/100/1000 Mbps
• Capacity: 7.4V 10600mAh (2S2P)
• Li-Polymer Battery
• Rapidly charges your xTablet T1400 in
your car while you drive
Length: 3m
• For RS232 from 30-pin extension port
• Length:10 cm
• Connector: DB9 Serial RS232 Cable,
female
• Ergonomic hand-strap can help you
handle the Rugged Tablet PC much
more easily and comfortably.
Useful Information
xTablet T1400 User Guide 27
Problem
Solution
The
removable
battery is not charging
.
Nothing appears on the screen.
•
The screen suddenly turns blank and the
•
Wireless LAN signal quality is poor
.
•
I cannot connect to anot
her wireless LAN
•
I
cannot connect to another device with
•
Chapter 4: Troubleshooting
Troubleshooting (Basic)
power indicator goes off.
• Make sure the AC adapter is properly
connected, and that the removable battery
is properly inserted.
The xTablet T1400 may be in sleep mode.
Press the power button to wake up the
display.
• The brightness level may be too low.
Increase brightness.
Make sure that LED indicator is not turned
off in Hot-Tab.
• Make sure the AC adapter is properly
connected.
• If running on battery power, the battery
may be depleted, charge the battery.
device.
Bluetooth.
The xTablet T1400 may be out of range.
Move the xTablet T1400 closer to the
access point or another wireless LAN
device associated with it.
• Check if your surroundings have
interferences, such as microwave ovens,
cordless phones. Move the xTablet T1400
away from objects causing interference.
Make sure that wireless LAN feature is
turned on.
• Make sure that the SSID setting is the
same for every wireless LAN device in the
network.
• Restart the xTablet T1400
• Make sure the IP address or subnet mask
setting is correct.
Make sure that both devices have
Bluetooth turned on (For the xTablet
T1400, check Hot-Tab to see if Bluetooth
is turned on).
• Make sure that the distance between the
two devices is within 10 meters and there
are no walls or large obstructions between
the devices.
• Make sure the both devices are turned on
Troubleshooting
28 xTablet T1400 User Guide
The GPS application cannot find my
•
No sound is produced.
•
I cannot project the
xTablet
T1400
display
Barcode
scanner does not emit
light
and
•
Barcode Scanner
emits
light
but
does not
•
location.
and configured to be discoverable.
• Make sure that both devices are
compatible.
Make sure that GPS is turned on in Hot-
Tab.
• Make sure that GPS receiver and the
location sensor are enabled in Control
Panel.
• The xTablet T1400 may be out of
coverage area. Move your xTablet T1400
outdoors or closer to a window.
• Check if your surroundings have
interferences, such as microwave ovens,
cordless phones. Move the xTablet T1400
away from objects causing interference.
Adjust volume of the xTablet T1400 by
pressing on the volume rocker.
• If using an external audio device, make
sure that the cable is properly connected.
to another monitor.
does not seem to work.
read barcode presented to it.
Troubleshooting
• Make sure the HDMI driver is installed.
• Make sure the output setting selected is
correct.
Make sure the Barcode scanner device is
enabled in Hot-Tab utility.
Adjust the distance between barcode
scanner of the device and the barcode
being scanned.
• Make sure the barcode code type is
enabled in the tablet. To enable/disable a
specific barcode code type, go through the
“Barcode Scanner Configuration” section.
• Clean the scanner lens with a damp clean
cloth.
xTablet T1400 User Guide 29
MobileDemand
1501 Boyson Square Drive
Suite 101
Hiawatha, Iowa 52233
Web Site: http://www.ruggedtabletpc.com
Sales: 319-363-4121
Service: 1-855-501-TECH (8324)
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