Mobicycle E-Folding, E-Mountain, E-City Instruction Manual

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ELECTRIC BIKE

INSTRUCTION MANUAL

99% mounted electric bike

E-Folding E-Mountain

E-City

Noce updated on September 14, 2018

BEFORE FIRST USE, READ THE SAFETY INSTRUCTIONS CAREFULLY

www.mobi-cycle.com

WELCOME

Thank you for purchasing a Mobicycle electric bike!

It will allow you to travel in an economical and ecological way, while bringing you an ease

of pedaling unknown on a classic bike.

We invite you to read this instructions manual to get the most out of your Mobicycle bike.

This User Manual provides details on the product, its equipment and gives information on how to
operate it and maintenance.
Read it carefully and familiarise yourself with your electric bike before using it, in order to maximize
safety and prevent tragic accidents.
Never forget that a power-assisted bike is not a scooter and will require your help to go further, faster
and longer.
We encourage you to take charge of your power-assisted bike in an open space, in order to feel the
release of your engine, and thus ensure optimal control of your bike.

This User Guide lists the many possible hazards and contains many warnings about how to use this
electric bike and the safety implications if setup, operation and maintenance were not done in the
right way.

An electric bike is heavier than a conventional bike (the average weight for a MOBICYCLE bike

without battery is 25 kg). Without assistance pedaling can be more difcult. You must always make

sure you are able to travel without assistance.

Read it carefully and if you have any questions, please contact us immediately.

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SOMMAIRE

Introduction Page 2

Summary Page 3

Recommendations for use Page 4

Getting Started with the eBike Page 5

Handlebar control switch Page 8

Tips for Driving an eBike Page 10

Battery Page 11

Troubleshooting Page 15

Care instructions Page 16

Data Sheets Page 17

Waranty and standards Page 20

After Sales Service Page 23

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RECOMMENDATIONS OF USE

The electric bike (eBike) allows daily use on urban and peri-urban roads by limiting the effort thanks
to the electric motor.
The bike and the braking system are designed for a maximum total weight of 120kg, cyclist, equip­ment and luggage included.

Do not leave the eBike and its components within the reach of children.

Do not dispose of the battery in the trash.

Do not apply pressure on the charger wire or on the plug.

Be sure to insert the plug into the wall insert when charging.

Do not touch the plug with wet hands.

Keep out of reach of children and animals.

Do not use the electrical plug nor the earth plug if they are dusty.

To remove the power cord from the wall outlet, do not pull on the cord but on the plug.

Always gently pull on the charging cord.

Do not use items such as charger, power cord, or plug if these are damaged. Replace them
with original elements.

Once charging is complete, the charger and the charger of the charger.

The following accessories are required to drive on public roads in France: lights and

reectors on the front and rear wheels and a bell.

Respect the rules of the road.

Wear a helmet with the EC/CE standard and correctly adjusted:

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GETTING STARTED WITH YOUR E-BIKE

1. Tighten the handlebar. To do this, use the provided tool and turn to the right.

E-Folding

E-Mountain

E-City

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2. Turn on the battery.

3. Turn on the power on the control system.

E-CityE-MountainE-Folding

4. Choose the assistance mode. (1st level is recommended for rst use.)

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5. Take charge of the handlebar and start the assistance by pedaling.

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CONTROL SYSTEM

1

2

3

4

1 On / Off
2 Front lighting
3 Battery level
4 Selecting the level of assistance
5 Assistance Display Level : 0,1,2,3,4

5

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Operating the Control System

1. On / Off :

• Press the button to activate the system.

• Press the button to deactivate the system.

2. Lighting :

• Press the button to activate the front light.

• Press the button to deactivate the front light.

3. Assistance :

• Press the button to select the level of assistance :

(You have the choice between 5 levels.)

0 No assistance
1 Very small assistance
2 Small assistance
3 Average assistance
4 Advanced assistance

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TIPS FOR DRIVING AN E-BIKE

Cycling with electric bike requires a little practice :

In the beginning, practice in a place with enough space around you and if possible without

trafc or pedestrians. You will be able to familiarise yourself with driving with assistance,

control the braking behavior and know how to change gears.

Practice turns more specically. Stop pedaling in time before the curves. Do not start peda

ling too soon after, otherwise the engine accelerates while you are still in the bend.

Try all the speeds and observe the acceleration compared to the selected speed.

At rst, drive on level 1 or 2, the engine does not accelerate as hard and you save battery.

The battery life is even greater when you pedal with a low level of assistance.

Never attempt to activate the battery and engine while driving. You risk an accident and the
engine will be damaged.

Do not forget when planning a route, that the bike (because of its reinforced construction,
components, engine and battery) will have a greater weight than a normal bike. If stairs or
obstacles are on the itinerary, get help to carry the bike.

Because of its weight, braking distances can be longer than with a conventional bike. It
must be taken into account.

Of course, you can use the bike without assistance at any time.

Although wearing the helmet is not mandatory for adults, it is advisable to wear one to
prevent any accident.

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BATTERY

Caution: Risk of material damage due to water penetration. The engine and battery are

protected against rain and splashing water when the battery is mounted. When removing the batte­ry, water may enter in contact with electrical parts of the bike. Always keep the bike out of the rain to

remove the battery. If necessary, dry the electrical contacts before retting the battery.

Remove the E-Folding battery

• Tilt the saddle via the gray pull tab

• Turn the key to «Push»

• Open the system to tighten the seat post

• Pull the battery upwards.

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Remove the E-Mountain battery

• Turn the key and lift the battery

• Pull the battery towards you

Remove the E-City battery

• Turn the key

• Pull the battery towards you

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Battery charge

Use only the specic charger provided with the purchase of the bike.

Fully charge the battery before the rst trip and after each use, even after a short trip.

Charge the battery in a temperature controlled environment (15 - 25 ° C)

• Plug the charger connector into the battery socket

• Plug the power plug into an outlet

• The charger indicator is red while charging

• As soon as the indicator turns green, charging is complete.

• Remove the main plug from the socket

• Remove the connector from the battery socket

Danger

• Do not operate charger at temperatures above 50°C or with relative air humidity
above 80%.

• Charge the battery only in dry spaces.

• Do not cover the charger

• Do not charge in full sun

• The battery should always be charged in a ventilated place

• Do not use the battery if it emits an unusual smell or heats up abnormally.

• Do not disassemble the charger

• Do not expose the charger and battery to ames or sparks.

For extended battery life

The battery is a last-generation lithium-ion battery. These batteries have no memory effect.

Advantage : The battery no longer needs to be fully discharged before being recharged to have
maximum capacity.

• Deep discharge or empty storage is detrimental to the battery. Therefore, after each
use, after a few days of non-use and when you do not use the bike for a long time,
for example in winter, you must charge it completely at least every 30 days.

• Store the bike with its battery in a dry place.

• Charge and store the battery in a temperature controlled environment.

• Charge the battery after each use, even a short trip.

• When the bike is stopped, even for short breaks please turn off the assistance via
the control system

• The battery should never be opened

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Respect the environment

Do not dispose of the battery or charger in the wild or with
your household waste. Take it back to a recycling center !

With this responsible action, you will contribute to the pro­tection of your environment.

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Symptoms of failure

The indicator light

is off and the engine

does not start

The engine is running
while the lock is open

TROUBLESHOOTING

Cause of the problem Solution

Battery voltage is too low Immediate charge
The battery does not provide

enough energy
The battery lock does not work,

preventing the battery from
being secured

Accelerator is connected incor­rectly

Accelerator is damaged Replace accelerator
Lost or weak connection with

the battery

Replace the battery

Replace the battery safety
lock

Reconnect according to the
electrical circuit

Adjust and clean the connec­tors

Engine intermittently

stops

The reduced running

time

The battery does not

charge completely

The front light does

not turn on

The accelerator does

not work

The battery is moving because
of vibrations

The battery is unable to hold the
charge properly

The battery is providing too little
voltage

The battery is defective Replace the battery

The charger has no output Check the connectors or

The contact between the char­ging port of the battery and the
charger is bad

The light switch is malfunctio­ning or is not connected proper­ly

Short circuit in the accelerator Replace accelerator

Check or replace the battery
lock

Replace the battery

Repair or replace the battery

replace the charger

Clean or change the charger
plug

Check the connectors or
replace the switch

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MAINTENANCE TIPS

The pressure of your tires decreases with time which is perfectly normal. A bicycle’s inner tube is

slightly porous. Remember to check and regularly control the pressure of your tires. Driving deated

reduces the battery life, increases pedaling effort and promotes punctures. We advise you to select
a pressure of 3.5 bar for a soft use and of 4 bar for a more sporting use.

Check the tension of your chain which must be perfectly tight. If this is not the case, you may derail
and damage the rear derailleur.

If you do not use your electric bike regularly, we recommend that you recharge it at least once a
month. Remember to keep it away from moisture.

For any intervention on your power-assisted bicycle (cleaning, electrical or mechanical mainte­nance), you must absolutely remove your battery and switch off your eBike.

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DATA SHEET

TECHNICAL CHARACTERISTICS OF YOUR ELECTRIC BIKE - E-FOLDING

DIMENSIONS Height: 72 cm / Width: 60 cm / Len-

gth: 85 cm

FRAME Aluminum XCX 20 inch / Lifetime

frame warranty

RIMS Double wall rims
TYRES ZW 20*1,75
FRONT BRAKE V Type HY

MECHANICAL

PARTS

ELECTRICAL

PARTS

REAR BRAKE V Type HY
CASSETTE 7-speed Shimano derailleur
BOTTOM BRACKET Prowheel
FORK Fork 20’’
MAXIMUM WEIGHT HANDLED 100 kg
HANDLEBAR Aluminum
SPEED Shimano
CRUTCH Side stand
HANDLES Ergonomic handles
WEIGHT 25,5 kg
DRUMS XDLC Lithium Cell 36V 6.6 Ah (Li-

ion) 3,1 kg
LOADING TIME 4-6 hours
CHARGER 42v 2ah
ENGINE 250W XAD brushless*
MANAGEMENT JMT-791
AUTONOMY 50 / 60km depending on the user
LIGHTS Front and rear

Brushless motors have an advantage over DC (Direct Current) motors.
Indeed, the absence of brushes avoids a number of problems typical
of DC motors, namely friction and noise that limit the life of the engine by
their wear.

A brushless motor has the same elements as a DC motor, except the
brush collector, but the location of the coils and permanent magnets are
reversed. The rotor is composed of one or more permanent magnets, and
the stator of several coils.

These engines are therefore more efcient in the long term and offer

great energy savings.

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TECHNICAL CHARACTERISTICS OF YOUR ELECTRIC BIKE - E-MOUTAIN

FRAME Aluminum XCX 26 inch / Lifetime

frame warranty

RIMS Double wall rims
TYRES ZW 26*1,75
FRONT BRAKE V Type HY
REAR BRAKE V Type HY

MECHANICAL

PARTS

ELECTRICAL

PARTS

CASSETTE 7-speed Shimano derailleur
BOTTOM BRACKET Prowheel
FORK Fork 28.6x25mm
MAXIMUM WEIGHT HANDLED 100 kg
HANDLEBAR Aluminum
SPEED Shimano
CRUTCH Side stand
HANDLES Ergonomic handles
WEIGHT 25/27 kg
DRUMS XDLC Lithium Cell 36V 6.6 Ah (Li-

ion) 3,1 kg
LOADING TIME 4-6 hours
CHARGER 42v 2ah
ENGINE 250W XAD brushless*
MANAGEMENT JMT-791
AUTONOMY 50 / 60km depending on the user
LIGHTS Front and rear

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TECHNICAL CHARACTERISTICS OF YOUR ELECTRIC BIKE - E-CITY

FRAME Aluminum XCX 26 inch / Lifetime

frame warranty

RIMS Double wall rims
TYRES ZW 26*1,75
FRONT BRAKE V Type HY
REAR BRAKE V Type HY

MECHANICAL

PARTS

ELECTRICAL

PARTS

CASSETTE 7-speed Shimano derailleur
BOTTOM BRACKET Prowheel
FORK Fork 28.6x25.4mm
MAXIMUM WEIGHT HANDLED 100 kg
HANDLEBAR Aluminum
SPEED Shimano
CRUTCH Side stand
HANDLES Ergonomic handles
WEIGHT 25/27 kg
DRUMS XDLC Lithium Cell 36V 6.6 Ah (Li-

ion) 3,1 kg
LOADING TIME 4-6 hours
CHARGER 42v 2ah
ENGINE 250W XAD brushless*
MANAGEMENT JMT-791
AUTONOMY 50 / 60km depending on the user
LIGHTS Front and rear

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GUARANTEES

Mobicycle bikes are products designed to bring complete satisfaction to our users. It is for this rea­son that Mobicycle wishes to commit to the strength and quality of its e-bikes.

In this context, Mobicycle offers its customers a lifetime warranty applicable exclusively to the frame
that equips our bikes. This warranty begins to run from the date of purchase of a Mobicycle bike. It is

specied that, in order for the lifetime warranty to be valid, the buyer must complete the form within

one month after the purchase of the bike.

Under this warranty, Mobicycle offers either the replacement of an equivalent frame or its repair
within a reasonable time after receipt in our technical center. We inform you that the transportation
costs are the responsibility of the customer.

Nevertheless, this contractual commitment will not apply in the event of poor maintenance or misuse

of our Mobicycle bikes as dened in the instructions for use of the product concerned.

To benet from the lifetime warranty on the frame of your electric bike, simply ll out the questionnaire
in the month following your purchase by specifying the details used during the order (last name, rst
name, phone number, email, address), the SKU of your bike (you will nd it on your invoice), and the

EAN (which is on the delivery box). Also attach a photocopy of your purchase invoice.

Mobicycle reserves the right to check if all the conditions of application of the guarantee for life are
properly met and to implement all the necessary measures to verify it.

Legal guarantees :

It is also specied that the guarantee for life does not exclude the application of the legal guarantee

(s) considered by the Code of the consumption and the Civil code, namely:

- Article L. 211-4 of the Consumer Code : «The seller is required to deliver a good in accordance
with the contract and is responsible for any lack of conformity existing at the time of delivery. It also
responds to any lack of conformity resulting from the packaging, assembly instructions or installation
when it has been charged to it by the contract or has been carried out under its responsibility».

- Article L. 211-5 of the Consumer Code: «To be in conformity with the contract, the property must:

1 ° Be t for the usual expected use of a similar good and, when appropriate:

- correspond to the description given by the seller and possess the qualities that he has presented
to the buyer in the form of a sample or a model;

- present the qualities that a buyer may legitimately expect given the public statements made by the
seller, the producer or his representative, particularly in advertising or labeling;

2 ° Or have the characteristics dened by mutual agreement by the parties or be t for any special

purpose sought by the buyer, made known to the seller and that the latter has accepted.»

- Article L. 211-12 of the Consumer Code: «The action resulting from the lack of conformity is pres­cribed for two years from the delivery of the property»

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- Article 1641 of the Civil Code: «The seller is bound by the guarantee for reasons of hidden defects
of the item sold which renders it unsuitable for the use for which it is intended, or which so dimini­shes this use that the buyer would not have acquired it, or would have given a lower price for it, if
he had known them.

- Article 1648 paragraph 1 of the Civil Code: «The action resulting from latent defects must be
brought by the purchaser within two years from the discovery of the defect».

Download on our website the form to benet from the lifetime warranty of the frame of your

Mobicycle electric bike.

The guarantee is part of a legal framework that differs between countries and customs areas. It is
always the legal framework that applies to the minimum, the Mobicycle warranty contract applies
when it is more favorable. To clarify and to give you an idea, the following table summarizes the main
elements of a bicycle, the phenomena of wear not guaranted and the associated waranty period
within the European Community.

To clarify :

Existence of

Components

Frame No No For life

Rigid fork Yes

Suspended fork Yes

Damper Yes

Hanger / stem No No 2 years

Seat post / seat collar No

Bell No No 2 years

Portage No No 2 years

Mudguard No No 2 years

Crutch No No 2 years

Wheel Yes

Tyre and tube Yes Puncture, wear Necessary 2 years

Painting and

decoration

Transmission Yes

a phenome­non of wear

Yes

Not guaranteed

wear phenomena

• Wear of seals
and slip ring

• Purge systems

• Seal wear and
slip ring

• Purge systems

• Bent wheel

• Wear on bea­rings

Practice related
scratches or de­gradation

Wear of rollers,
gears, crowns

Maintenance

Not

necessary

Necessary 2 years

Not

necessary

Necessary 2 years

Not

necessary

Necessary 2 years

Waranty, if

yes

duration

2 years

2 years

2 years

2 years

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• Battery wear

Assistance to

pedaling

Brake Yes

Headset Yes Wear on bearings Necessary 2 years

Saddle Yes Coating wear Necessary 2 years

Pedaling Yes Wear on bearings Necessary 2 years

Lighting Ye s Light bulb wear Necessary 2 years

Yes

• Wear bearing
motor and compo­nents

Wear of cables,
sheaths, pads or
plates

Necessary 2 years

Necessary 2 years

STANDARDS

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AFTER-SALES SERVICE

Our team of advisors and after-sales service experts are there to answer your questions and ad-

vise you on the choice of spare parts and accessories for your electrical bike thanks to their tech-

nical knowledge of each model.

Do not hesitate to contact us, from Monday to Friday, from 8am to 6pm:

Phone : [phone]

E-mail : [email protected]

Distributed by :

JT2D SAS

22 rue de l’Industrie

ZI des Joncaux

64700 Hendaye

France

NOTICE updated on October 4, 2018

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