Mobeye CM2600, CM2200 User Manual

USER MANUAL

Mobeye® CombiGuard

CM2600

SW version 5.n

Attention! Very important

This user manual contains important guidelines for the installation and usage of the
Mobeye® device as described in this manual. Please read these thoroughly before you start
using the Mobeye® device.
In the case of damage caused by disregarding the guidelines and the instructions for use,
no liability is accepted and the warranty becomes void. The user must regularly check the
proper functioning of the Mobeye® device. The manufacturer cannot be held liable for
(direct and indirect) damage as a result of incorrect operation or incorrect functioning of the
device, software, internet or telecom connection. The manufacturer is in no way liable for
the loss of personal passwords or codes.

Safety guidelines

• The permitted ambient temperature during operation may not be exceeded (not lower
than -10 °C and not higher than 50 °C).

• The device is intended for use in dry and clean places.

• Protect the device from moisture, heat and water splashing. Not intended for external

use.

• The guidelines for the battery usage must be regarded.

• Do not expose the device to strong vibrations.

• Do not let it fall from height.

• Do not use in an environment where any inflammable gases, vapors or dust are present

or could be present.

• Repair of the device may only be carried out by people, trained for Mobeye® repair.

• If the device must be repaired, only original replacement components may be used. The

use of different parts may lead to damage of the Mobeye® device.

Use in accordance with the regulations

The purpose of this device in accordance with the regulations is sending messages and
making telephone calls after an alarm situation. Other uses are not permitted and may
invalidate the warranty.

Battery recycling

When disposing of this product, separate the product and the CR123 batteries from other
waste streams to ensure that it can be recycled in an environmentally sound manner. For
more information on collection and proper disposal, please contact your local government
office or the retailer where you purchased this product.

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CONTENT

1. General description 4

2. Standard behaviour 5

2.1 Mobeye CombiGuard with Mobeye SIM and Internet Portal 5

2.2 Mobeye CombiGuard with own SIM card 6

3. Getting started 8

3.1 Insert the SIM card 8

3.2 Connect the water sensor to the left input 9

3.3 Connect the temperature sensor to the right input 9

3.4 Connect a (boat) battery to the input 10

3.5 Connect a device to the output 10

3.6 Insert the batteries 10

3.7 Connect an external power supply (optionally) 11

3.8 Connect a sensor to the inputs (optionally) 11

4. Programming when using the Mobeye SIM and portal 13

4.1 Sign up in the Mobeye Internet Portal 13

4.2 Register the Mobeye SIM card 13

4.3 Enter the program mode 14

4.4 Activate the device in the portal 14

4.5 Configuration and synchronisation 15

4.6 Basics of the Mobeye Internet Portal 15

4.7 Switching on/off 17

4.8 Confirmation of the alarm message 17

4.9 System reset 18

5. Possible settings 19

5.1 Alarm phone numbers 19

5.2 Call on/off 19

5.3 SMS on/off 19

5.4 Input type 20

5.5 Inactive time 20

5.6 Alarm delay time 20

5.7 Alarm repeat time 20

5.8 Set a minimum and/or maximum temperature limit 21

5.9 Unit of temperature 21

5.10 Temperature calibration 21

5.11 Set a threshold value for the battery voltage 21

5.12 Power failure message 22

5.13 Power failure delay time 22

5.14 Automatic arming / disarming 22

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5.15 Buttonlock 23

5.16 Low power mode 23

5.17 Pulse time output 23

5.18 Output behaviour 24

5.19 Test message 24

6. Programming when using own SIM card 25

6.1 Program mode 25

6.2 Programming the settings by SMS 26

6.3 Program at least one telephone number 26

6.4 Program the settings 27

7. List of SMS commands for programming with own SIM 28

7.1 List of SMS commands 28

7.2 Switching on/off 31

7.3 Confirmation of the alarm message 31

7.4 System reset 32

7.5 SMS reports when using own SIM card 32

7.6 Technical messages 34

8. Status feedback 35

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1. GENERAL DESCRIPTION

The Mobeye CombiGuard (also referred to as ShipGuard) is a battery operated
monitoring device with GSM module used to send alarm notifications after in various
alarm situations.

In order to activate the device, a few steps are to be followed.
First of all you’ll have to choose a SIM card to place in the device. You can use the

Mobeye SIM card or your own SIM card. The Mobeye SIM card provides access to
the Mobeye Internet Portal. In this management environment the device is given
additional functions such as online programming, status and history display, more
options for forwarding messages and it will monitor test messages (keep alive). In
addition, the Mobeye SIM is a cost-effective M2M roaming SIM card that can use
multiple providers per country worldwide and offers more security than a provider­bound SIM card.
When using your own SIM card the most important alarm functions such as calling
and/or texting after an alarm will also work.

Where the installation steps differ for both modes of use, this is indicated below. The
use of the Mobeye Internet Portal with Mobeye SIM card is also referred to as
Mobeye SIM/Portal.

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2. STANDARD BEHAVIOUR

2.1 MOBEYE COMBIGUARD WITH MOBEYE SIM AND INTERNET PORTAL

The Mobeye CombiGuard, equipped with a Mobeye SIM card and registered on the
Mobeye Internet Portal, has the following standard behaviour as factory settings:

- In the situation of a temperature alarm the Mobeye CombiGuard sends an alarm
message to the Mobeye Internet Portal and calls the phone numbers
programmed in by the user. The Portal forwards the alarm as text message
and/or e-mail to the ‘alarm contacts’, including the measured value. As soon as
the temperature gets back to a value inside the range a recovery message is
sent.

- When the water leak sensor detects water for more than 30 seconds, the
Mobeye WaterGuard sends an alarm message to the Mobeye Internet Portal and
calls the phone numbers programmed in by the user. The Portal forwards the
alarm as text message and/or e-mail to the ‘alarm contacts’. As soon as the
water detection has ended a recovery message is sent.

- If a (boat) battery is connected to an analogue input and its voltage is below the
set threshold value, the Mobeye ShipGuard sends an alarm message to the
Mobeye Internet Portal and calls the phone numbers programmed in by the user.
The Portal forwards the alarm as text message and/or e-mail to the ‘alarm
contacts’, including the measured value. As soon as the voltage recovers a
recovery message is sent.

- If the second input is activated by a sensor, the Mobeye CombiGuard sends an
alarm message to the Mobeye Internet Portal and calls the phone numbers
programmed in by the user. The Portal forwards the alarm as text message
and/or e-mail to the ‘alarm contacts’.

- When the temperature or water sensor is removed, the Mobeye CombiGuard
sends a message via the Mobeye Internet Portal.

- When one of the sensor inputs remain in the alarm status, the CombiGuard
repeats sending the alarm message via the Mobeye Internet Portal every four
hours.

- When an external power supply is used and a power failure occurs, the Mobeye
CombiGuard sends a ‘power failure’ message to Mobeye Internet Portal, to be

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forwarded to the ‘alarm contacts’ and it calls the phone numbers programmed in
by the user. When the power is restored, the Mobeye CombiGuard sends a
‘power restored’ message via the portal.

- The output switches after an incoming SMS command.

- When the batteries need to be replaced, the Mobeye CombiGuard sends a ‘low

battery’ message to the Mobeye Internet Portal. The portal forwards this to the
‘service’ contacts.

- The unit will send test messages to the portal as communication check (default:
every 7 days). If these are not received in time, the portal sends an exception
message to the ‘service’ contacts.

Chapter 5 describes how to influence the standard behaviour.
As described, the Mobeye CombiGuard will, in addition to calling in the event of an
alarm, send various messages to the Mobeye Internet Portal. This is done via data
traffic where possible. As a fallback, the alarm messages are sent to the portal via
SMS. Both methods of communication are included in the flat fee of the SIM card.
Messages can be forwarded from the portal to contacts such as SMS and / or free e­mail. If the SMS credits run out, the account holder automatically receives a
message to upgrade them online.

2.2 MOBEYE COMBIGUARD WITH OWN SIM CARD

The Mobeye CombiGuard, equipped with your own SIM card, has the following
standard behavior as factory settings:

- In the situation of a temperature alarm, the Mobeye CombiGuard sends an alarm
SMS text message and calls the phone numbers programmed in by the user.
The SMS message contains the text ‘Temperature too high’ or ‘Temperature too
low’, followed by the measured temperature. As soon as the temperature
recovers the numbers will receive an SMS text message containing the text
‘Temperature OK’.

- When the water leak sensor detects water, the Mobeye WaterGuard sends an
alarm SMS text message and calls the phone numbers programmed in by the
user. The SMS message contains the text ‘Mobeye Water alarm’. As soon as the
water detection ends, the numbers will receive an SMS text message containing
the text ‘Water level OK’.

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- When the temperature or water sensor is removed, the Mobeye CombiGuard
sends a warning SMS text message to the administrator (TEL1).

- If a (boat) battery is connected to the analogue input and its voltage is below the
set threshold value the Mobeye CombiGuard sends an alarm SMS text message
and calls the phone numbers programmed in by the user. The SMS message
contains the text ‘Input 1 low’ followed by the measured value. As soon as the
voltage recovers the numbers will receive an SMS text message containing the
text ‘Input 1 OK’ followed by the measured value.

- When the second input is activated by a sensor, the CombiGuard sends an
alarm SMS text message and calls the phone numbers programmed in by the
user.

- When one of the sensor inputs remain in the alarm status, the CombiGuard
repeats sending the SMS alarm message every four hours.

- When the batteries need to be replaced, the Mobeye CombiGuard sends a ‘low
battery’ SMS text message to the first telephone number (administrator).

- When an external power supply is used and a power failure occurs, the Mobeye
CombiGuard sends a ‘power failure’ SMS text message to the set telephone
numbers and calls them. When the power is restored, the Mobeye CombiGuard
sends a ‘power restored’ SMS text message.

Chapter 5 describes how to influence the standard behaviour.

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3. GETTING STARTED

To get started with the Mobeye CombiGuard, at least the following steps need to be
taken in the following order:

1. Insert the SIM card

2. Connect the water sensor (optionally)

3. Connect the temperature sensor (optionally)

4. Connect the boat battery (optionally)

5. Connect a device to the output (optionally)

6. Insert the batteries

7. Connect an external power supply (optionally)

8. Connect a sensor to the additional input (optionally)

9. Programming when using the Mobeye SIM/Portal

a. Sign up in the Mobeye Internet Portal
b. Activate the SIM card
c. Enter the program mode
d. Activate the device in the Mobeye Internet Portal
e. Program the options and synchronise

10. Programming when using your own SIM card

a. Enter the program mode
b. Program the settings

Steps 1 to 8 are described in sections 3.1 up to 3.8.
Step 9 is described in chapter 4. Step 10 can be found in chapter 6.

3.1 INSERT THE SIM CARD

Open the enclosure by removing the 4 screws
and insert the SIM card into the module. Push
the black cover slightly outward to open the
holder and close it afterwards.

When using the Mobeye SIM card:
The supplied SIM card has a PIN code
protection, which means that it can only be
used in the Mobeye device.
Note: do not place it in another device.

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Left: water

Right: temperature

When using your own SIM card:
Before installing the SIM card should have PIN code "0000", or PIN code removed.

(A PIN code can be changed or removed by putting the SIM card in to any mobile phone and
entering the 'security' menu.)

NB: Make sure the SIM card is inserted before the batteries. If you replace a SIM
card, first remove the batteries (and remove any other external power supply). The
settings are stored in the device memory. The SIM card shall have the “normal” size
and be suitable for 2G. It is advised to use an M2M SIM card.

3.2 CONNECT THE WATER SENSOR TO THE LEFT INPUT

Plug the external water sensor into the left socket and press it firmly.
Mount the sensor to a fixed place in vertical

position at the height where the presence of
water should be detected. If necessary, use a
metal strip for attaching the sensor.

In case the sensor should detect the absence of water, the input type needs to be
changed to NC (please refer to paragraph 5.9).

3.3 CONNECT THE TEMPERATURE SENSOR TO THE RIGHT INPUT

Plug the external temperature sensor into the right
socket and press it firmly.

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+- +-

3.4 CONNECT A (BOAT) BATTERY TO THE INPUT

The battery voltage can be measured via input 2.
Be aware that the maximum battery voltage
should be 48 Volt (peaks up to 60 V).

Connect the wires at the ‘+’ side to the ‘+’ of input
2, the ‘-‘ side to the ‘-‘ (see picture).

A second battery can be connected to input 1, as
long as the input type is set to “AN’ (refer to 5.4).

Be aware: connecting the wires wrongly can lead to a defective device!

3.5 CONNECT A DEVICE TO THE OUTPUT

The Mobeye CombiGuard features an open
collector output. The output can switch automa­tically after an alarm or after receiving the SMS text
message CODE O1ON and CODE O1OFF (e.g.
1111 O1ON). It is possible to make this switch only
during a pulse time, after which it automatically
switches back. (see 5.17 and 5.18).

The output provides a maximum current of 200 mA. To switch a heavier device, a
relay should be placed behind the output with input current 12 VDC.

The required switching voltage of the relay depends on the device that is connected.
NOTE: The output does function when the Mobeye ShipGuard is battery-operated.

3.6 INSERT THE BATTERIES

Insert the two batteries (CR123) in the module. Use the +/- indication for the correct
placement. If you replace the batteries the settings will not be deleted, since they are
stored in the device memory.

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3.7 CONNECT AN EXTERNAL POWER SUPPLY (OPTIONALLY)

Although the Mobeye CombiGuard is designed to run on batteries, it is possible to
use an external power supply. In this mode the module is always connected with the
GSM network and therefore always in program mode. When the power fails, the
batteries take over and a power failure alarm message is sent. The module
continues operating albeit in the low power mode. This means the GSM module
switches off and only establishes network connection when it needs to send an
alarm notification, test message or low battery alert.

Connect the external power adapter (or any
other regulated 12VDC power supply) to the
power input of the connector (press on the
green pins to connect the wires):

- V+ (black lead with white stripe) to “+”

- Ground (black lead) to “-“

3.8 CONNECT A SENSOR TO THE INPUTS (OPTIONALLY)

Input 1 is available to connect an external (NO/NC) sensor. A triggered input will
lead to alarm notifications.
Insert the 2 wires of the external sensor through the hole in the enclosure and insert
them in the two connectors of input 1 (press on the green pins for connecting the
wires). It does not matter which wire is connected to which connector.

It is possible to connect a second battery to
input 1 (see 3.4).
As default input 1 is programmed as Normally
Open (NO) contact. This means it is triggered if
the input is closed for at least 1 second. In case
the contact is Normally Closed (NC) or a battery

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(AN), please refer to paragraph 5.4. If you require the sensor to be activated for a
shorter or longer period before triggering an alarm, refer to 5.6.

Input 2 can also be set to NO or NC.

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4. PROGRAMMING WHEN USING THE MOBEYE SIM AND PORTAL

4.1 SIGN UP IN THE MOBEYE INTERNET PORTAL

Go to www.mymobeye.com
and sign up for a new account. Follow the
instructions on the screen.

You will receive an e-mail to confirm the new account. After confirmation login on the
portal.

If you do not receive this e-mail, please check your spam box or ask Mobeye
([e-mail]).

4.2 REGISTER THE MOBEYE SIM CARD

To activate the Mobeye SIM card in the Mobeye
Internet Portal, choose ‘activate SIM card’ on the ‘Add
Device´ screen.

Fill in the SIM card number. This is the number written
on the plastic SIM card below the barcode. You can
take the entire number or only the last 8 digits.

The screen leads you through several pop-ups. If asked, choose the device type
(search for “CM2600”) and select the type of contract (“CM2600 SIM + Portal
Monitoring”).

At the moment you accept the price and terms, you confirm the subscription. You will
receive an invoice for the mentioned amount.
Before activating the device in the Mobeye Internet Portal, first prepare the unit. See
next paragraphs to learn how to do this.

Add Device

Activate SIM card

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4.3 ENTER THE PROGRAM MODE

To activate the unit in the portal, the GSM module needs to be open and connected
to the network.
In the situation that the CombiGuard is connected to an external power supply, the
unit is always in program mode.
A battery-operated Mobeye CombiGuard switches to the program mode after
pressing the on/off button for 5 seconds until the LED starts flashing. Alternatively
the batteries are re-inserted.

While searching for the GSM network connection the outside LED flashes green and
red, followed by blinking fast shortly. This process normally takes 10-30 seconds. As
soon as the network has been established and the program mode has been reached
the LED flashes 1 sec. on/1 sec. off (or stays on continuously in case the unit has
been configured yet).
During 3 minutes the GSM module remains active, ready to be activated in the
portal. In a battery-operated unit a time-out occurs after 3 minutes and the GSM
module switches off in order to save the batteries. In this low power mode the LED
flashes once per 3 seconds.

4.4 ACTIVATE THE DEVICE IN THE PORTAL

If the LED on the outside flashes once per second, you activate the device in the
Mobeye Internet Portal by clicking ‘Activate device’, which is written behind the
registered SIM card.

On the pop-up screen, enter the security code "1111" (factory code). The unit will
receive a message from the portal and the data exchange is started. The next
screen asks for a name and location for your device. These fields can be changed
later.

Once the activation is completed, the new device is visible on the dashboard.

By clicking the name, the detail page will be opened.

Contract

SIM card + portal “Monitoring” SIM card telephone number

Nam Location Status Communication
Mobeye Alarm Unit Main Street 1, London √

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4.5 CONFIGURATION AND SYNCHRONISATION

The device settings can be programmed in the Mobeye Internet Portal. In this way
you prepare the settings, to be picked up by the device. Since the Mobeye device is
leading in the communication between the portal and the device, the data
synchronisation is done after:

1) any message to the portal (e.g. the regular test message, alarm, low batteries).

2) reconnecting power and reinserting batteries.

3) pressing the on/off button for 5 seconds.

4) in program mode: receiving the SMS command CODE SYNC (e.g. 1111 SYNC).
Once the device exchanges data with the portal, the LED quickly flashes green. A

battery-operated unit will first blink red-green until it connects to the network.

4.6 BASICS OF THE MOBEYE INTERNET PORTAL
Dashboard

With multiple devices, the dashboard shows all devices, with the (alarm) messages
in the last 24 hours, (missed) test messages and low battery status.
Select a device to go to the details of a specific device.

Status & History

The status block shows values that provide information about the status of the unit.
If the "Synchronized" status is set to "No", there are new settings or alarm numbers
that still need to be transferred to the device.
The GSM status shows the network strength at the last communication session. If
the value is lower than -95dB, consider another location for the device.
Click on the position icon to see the geographical location during the last report.
Note: this is an indication based on "cell-id".

The history displays all historical events. Click on "all events" to see the overview.

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Device Settings

The device settings can be changed via the Mobeye Internet Portal. To do this, click
on the "edit" icon and type in the security code (factory setting is "1111"). See
chapter 5 for the description per setting.
After saving the new settings, they must be retrieved by the device (synchronized).
See 4.5 for more information about synchronizing.

The device data contain the name and location of the device and can be changed
here. These texts are mentioned in every text message and e-mail message to
indicate the device. A free text is available as an internal comment field. This is not
included in reports.

Alarm dispatch

In the block "Contacts for text and e-mail messages" you link the contact persons
who receive alarm and service messages via text message and / or e-mail. Service
messages can be warnings about missed test messages and low battery voltage.
To add a contact person, first create it as a contact. This can be done via the + or
in the main menu under the blue Contacts tab.
in the block “Alarm calls from device” the (max. 5) alarm numbers that are called
directly from the unit are set. After saving, the alarm numbers must be retrieved by
the device, i.e. synchronized. See 4.5 for more information about synchronizing.

Tips:

- Always insert a contact to receive service messages by e-mail.

- Allow text messages only after the test phase in order to save the SMS credits.

Message texts

The message texts are the event texts which are, in addition to the name and
location, included in the SMS text messages and e-mails. These texts can be
customized.

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4.7 SWITCHING ON/OFF

After the previous steps the Mobeye CombiGuard is ready for use. It is armed
(switched on) automatically.
In order to switch off (disarm) the Mobeye CombiGuard:

- Press the on/ off button at the upper side for 1 second. The green LED switches
off to indicate the disarmed status.

In the disarmed status the Mobeye CombiGuard will not send alarm notifications.

The functions automatic arming, sending test messages and sending a ‘low
battery’ message, are still active.

In order to switch on (arm) the Mobeye CombiGuard:

- Press the on/ off button at the upper side for 1 second. The green LED blinks
once every 3 seconds (battery-powered) or stays ‘on’ continuously (in case of an
external power supply).

If powered externally (GSM is open), switching can be done via SMS commands:
SMS command to switch on: CODE ARM

SMS command to switch off: CODE DISARM
example: 1111 ARM

The status can be requested via SMS command CODE STATUS?.

4.8 CONFIRMATION OF THE ALARM MESSAGE

When the system is triggered it will send alarm notifications. First a message is sent
to the portal (and forwarded from there), followed by a phone call. When you pick up
the phone, you will hear beeps. It is possible to acknowledge the phone call by
answering the phone and pressing any key. The other alarm numbers will not be
called afterwards. This works for most telephones.

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4.9 SYSTEM RESET

To reset a Mobeye CombiGuard two steps are necessary, in following sequence:

1. Delete the Mobeye CombiGuard from the Mobeye Internet Portal

2. Reset the Mobeye CombiGuard

1. To delete the Mobeye CombiGuard from the Mobeye Internet Portal

Go to "Device Settings" and click on the delete icon in the "Device" block. Then
confirm your choice.

2. To reset the Mobeye CombiGuard to its factory settings

1. Remove the batteries (and external power supply).

2. Press the outside button while reinserting the batteries. Keep it pressed for
(about) another 5 seconds.

3. Release the button immediately after the LED starts to flash.

4. If relevant, connect the external power supply.

After a successful reset, the status LED will blink green to indicate that the module is
not configured. The security code is back to factory settings as well.

The SIM card is now disconnected and is visible on the "Add device" screen. The
SIM card can be used again in another (or the same) Mobeye device in combination
with the portal.

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5. POSSIBLE SETTINGS

The Mobeye CombiGuard has many setting options that influence the behaviour of
the module. If connected on the Mobeye Internet Portal, the settings are prepared in
the portal (see chapter 4). If your own SIM card is used, programming is done via
SMS commands (see chapter 10).

5.1 ALARM PHONE NUMBERS

In the event of an alarm, the Mobeye CombiGuard can call 5 telephone numbers
(TEL1… TEL5). It is possible to confirm a call by picking up the telephone and
pressing any key. The following numbers will not be called.
When using your own SIM card, it is mandatory to set at least one number (on
TEL1). The TEL1 ... TEL5 are then used for telephone calls and / or text messages
from the unit.
This is not mandatory when using the Mobeye Internet Portal. If no telephone
numbers have been entered, the notifications will only be sent to the portal and
forwarded by SMS and / or e-mail from there.
Note: the (unlimited number of) contacts who receive SMS / e-mail may be different
from the numbers programmed on TEL1 ... TEL5.

5.2 CALL ON/OFF

Even if the alarm telephone numbers are set in the options, the calling process can
be suppressed. By turning off the CALL, the unit will only send the notification via
textual messages. The default value is set to "ON".

5.3 SMS ON/OFF

This setting is only relevant when using your own SIM card: the Mobeye
CombiGuard alerts after an alarm on the inputs with a call and an SMS. It is possible
to turn off the SMS (OFF). As a factory setting, the SMS is set to "ON".

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5.4 INPUT TYPE

The input type defines the character of input IN1 and IN2. This can be Normally
Open (NO), Normally Closed (NC) or Analogue (AN). If an input is set to "NO", the
alarm will be triggered as soon as the terminals of the input are closed. If the input is
set to “NC”, the alarm is triggered when the connection between the input terminals
is broken. With “AN”, the input measures the input voltage and alerts if it falls below
the set value. The default input type 1 is set to "NO" and input type 2 to “AN”.

5.5 INACTIVE TIME

The “inactive time” defines the time an input is not active after an activation. During
the inactive time no new alarm message will be sent. Only when the input returned
to the non-alarm status, gets activated again and remains active, an alarm will be
sent yet after the inactive time. If the time is set to “0” (minutes), the input will be
active again immediately after returning to the non-alarm status. The time can be set
between 0 and 60 minutes. As default, the inactive time is set to “0”.

5.6 ALARM DELAY TIME

The delay time defines the time a sensor input is triggered before an alarm is ini­tiated. If the input returns to the non-alarm status within the delay time, no alarm is
sent. The time can be set between 0 and 999 seconds. For input 1 and 2 the delay
time is set to “1”, for the water sensor to “30”. The delay times for the temperature
can be set in minutes, factory default is “0”.

5.7 ALARM REPEAT TIME

In order to emphasize the urgency of any alarm message, all alarms can be
repeated. As long as the temperature or inputs have not returned to the inactive
status, the textual messages (no phone calls) will be repeated after the ‘alarm repeat
time’. A repeated temperature alarm includes the actual temperature. The repeat
interval can be set between 0 (no repeat) and 24 hours. As default the alarm repeat
time is set to 4 hours.

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5.8 SET A MINIMUM AND/OR MAXIMUM TEMPERATURE LIMIT

A separate high and/or low limit for the temperature can be set. The limits can be set
between -35 and +70 ºC, with one decimal. Negative values are set by a “-” before
the value.

5.9 UNIT OF TEMPERATURE

The temperature can be programmed and displayed in degrees Celsius (C) or
Fahrenheit (F). As default this unit is set to C.

5.10 TEMPERATURE CALIBRATION

The high quality digital temperature sensor is calibrated in the factory. For special
applications it is possible to calibrate the sensor and program a correction. The
adjusted temperature will be used in the measurement and reports. Example: the
Mobeye CombiGuard measures 13 °C. Actual ambient temperature is measured as
13,5 °C. To adjust this difference, +0,5 degrees shall be programmed.

5.11 SET A THRESHOLD VALUE FOR THE BATTERY VOLTAGE

In order to monitor the battery voltage, the lower limit needs to be programmed. It is
advised to set a value where the battery voltage is too low, but the battery itself will
not yet get defected (response to an alarm then makes sense). A value between 0
and 48 V can be entered, with one decimal (e.g. 10 or 10,2).

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5.12 POWER FAILURE MESSAGE

If the Mobeye CombiGuard is powered externally and the power fails, it is able to
make phone calls and/or send textual messages. There are three configuration
options: Alert, Alarm, Off.

Mobeye SIM/Portal

Own SIM

Alert

Message via portal

SMS to TEL1

Alarm

Call to TEL1···TEL5 and
message via portal

SMS + call to
TEL1···TEL5

Off

No message

No message

The default setting for the ‘power failure message’ is set to “ALARM”.

5.13 POWER FAILURE DELAY TIME

If the Mobeye CombiGuard is powered externally and the power fails it can notify the
contact person(s). The power failure delay time defines the time between the initial
power failure and the alarm notification. If the power is restored within the delay
time, no alarm is sent. The time can be set between 0 and 999 minutes. As default,
the delay time is set to "0".

5.14 AUTOMATIC ARMING / DISARMING

The Mobeye CombiGuard only works if the unit is armed, which is done via the
on/off button. It is possible to automatically arm and disarm the unit, based on an
arming and/or disarming time scheme. Two schemes can be entered, which can be
assigned to the days in the week (e.g. to have a different weekend scheme).

As default the automatic (dis) arming times are valid for all days. It is possible to
assign them to only a few days in the week. In this way it is possible to have two
different schemes, which are valid on different days.

As value the weekdays can be entered. Monday is 1, Tuesday is 2, etc. If the
scheme is valid for several days, the days can be entered in one command (e.g.
12345 means Monday till Friday).

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Example: to arm the system only during weekdays, from 6AM to 7PM, set the
TIMEARM1 to 06:00, TIMEDISARM1 to 19:00 and DAYS1 to 12345.

(Only) when using your own SIM card, the DATE and TIME must also be set
manually. The portal synchronizes this automatically.

5.15 BUTTONLOCK

It can be useful to lock the on/off button to prevent the unit from being switched off
unintentionally. As default the buttonlock is unlocked (so, the button is enabled). To
disable the button, the buttonlock needs to be switched to "ON".

5.16 LOW POWER MODE

A battery-powered Mobeye CombiGuard has the GSM module switched off in stand­by mode. It only switches on if it has to send a message. An externally powered unit
always keeps the GSM module open (as factory default). When using the “low power
mode” an externally powered unit will also keep the GSM module closed as much as
possible, to minimize the power consumption. To achieve this, the LOWPOWER
shall be set to "ON". In the low power mode, the presence of the external power
source will still be monitored.

5.17 PULSE TIME OUTPUT

The pulse time (switching time) of the output is adjustable between 1 and 9999
seconds. The pulse time indicates how long the output remains switched after the
unit receives the SMS text message CODE O1ON (e.g. 1111 O1ON), before it
switches back again. If the switching time is set to 0 seconds, the output will not
switch back automatically, but only after receiving the SMS command CODE O1OFF
(e.g. 1111 O1OFF). By default, the pulse time is set to "5" seconds.

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5.18 OUTPUT BEHAVIOUR

The output can switch automatically -if the unit is externally powered- after an alarm
situation (ALARM). With a pulse time of 0, the output remains on as long as one of
the sensors (inputs) is in alarm status. For controlling the output via sms command,
the output behavior must be set to "SMS". To have the output also switch by calling
the unit (from any telephone number), the output behavior must be set to
"SMSCALL". The pulse time defines the duration of the switching (see 5.17). By
default this value is set to “OFF”.

5.19 TEST MESSAGE

When using the Mobeye Internet Portal: The Mobeye CombiGuard can send regular
test messages (keep alive) to the Mobeye Internet Portal, to ensure the proper
functioning of the unit. The message will update the temperature and voltage in the
status block. The test message will also be sent if the unit is disarmed. The Mobeye
Internet Portal expects the test message and checks the timely receipt. The
monitoring of the test messages follows the ‘management by exception’ rule: only if
the message was not received, the ‘service’ contacts will receive a notification.
The timing of the test message can be programmed. Since new settings (options)
will be synchronised after the test message, setting a specific time of the test
message can help the process of remote programming. Example: if you force a daily
test message at 17.30 hrs, you can prepare new settings and be sure they are
loaded into the device before the evening.
The interval between the test messages can be set between 0 days (no message)
and 30 days. The default test interval is set to "7" (weekly test message).

When using your own SIM card: The Mobeye CombiGuard can send regular test
SMS messages (keep alive) to the first phone number (TEL1), to ensure the proper
functioning of the unit. It will include the actual temperature. The test message
function is only active if the unit is armed. The timing of the test message is
determined by the time of programming. The test time can also be programmed. The
interval between the test messages can be set between 0 days (no test message)
and 30 days. The default test interval is set to "0" (no test message).

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6. PROGRAMMING WHEN USING OWN SIM CARD

If your own SIM card is used, programming proceeds via SMS commands. The GSM
module requires network connection during programming. If the Mobeye
CombiGuard runs entirely on batteries, it must first be put into programming mode.

6.1 PROGRAM MODE

To program the unit with SMS commands, the GSM module needs to be open and
connected to the network.
In the situation that the CombiGuard is connected to an external power supply, it has
continuous network connection and the unit is permanently in program mode.
A battery-operated Mobeye CombiGuard switches to the program mode after
pressing the on/off button for 5 seconds until the LED starts flashing. Alternatively
the batteries are re-inserted.

While searching for the GSM network connection the outside LED flashes green and
red, followed by blinking fast shortly. This process normally takes 10-30 seconds. As
soon as the network has been established and the program mode has been reached
the LED flashes 1 sec. on/1 sec. off (or stays on continuously in case the unit has
been configured yet).
During 3 minutes the GSM module remains active, ready to receive SMS
commands. In a battery-operated unit a time-out occurs if no correct command is
received for 3 minutes, the GSM module switches off in order to save the batteries.
In this low power mode the LED flashes once per 3 seconds.

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6.2 PROGRAMMING THE SETTINGS BY SMS

Using your own SIM card, all settings are programmed in by SMS text messages:

1. Make sure the CombiGuard is in program mode (please refer to 6.1).

2. Send an SMS text message with the (security) code and the command.

3. The green LED blinks 3 times to indicate the successful configuration. In case
of an incorrect command, the red LED flashes 5 times.

SMS messages have the following content: CODE COMMAND:OPTION
Example: 1111 TEL1:[phone]

- CODE stands for the security code, factory setting is 1111.

- Do not forget the space character between (security) code and command.

- The commands are case insensitive.

- Several commands may be combined in one SMS message (with a maximum
of 160 characters) by placing a # between the commands.

CODE COMMAND:OPTION#COMMAND:OPTION#COMMAND:OPTION

- All settings are saved and remain saved, even when the unit has no power or
the batteries are removed.

In chapter 5 the options are explained.
In chapter 7.1 all possible SMS commands are listed.

6.3 PROGRAM AT LEAST ONE TELEPHONE NUMBER

The Mobeye CombiGuard is able to send messages up to 5 telephone numbers.
The first telephone number (TEL1) belongs to the administrator. Technical
messages (such as battery low) are sent to the administrator only. Without the
administrator’s phone number, the Mobeye CombiGuard cannot function.
When the CombiGuard is in initial (factory) status and the batteries are inserted (so
the LED is flashing), the administrator’s number is programmed by calling the
telephone number of the Mobeye CombiGuard using the administrator’s phone. The

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unit will recognize this number and store it as administrator (TEL1). The
administrator will receive a confirmation SMS text message including the security
code. This code is needed to program the other settings in the unit.

NB: For this way of programming the number recognition in the administrator’s
phone must be ‘on’. To program or change the administrator’s number by SMS
command, please refer to the next section.

6.4 PROGRAM THE SETTINGS

Various settings ensure correct alarms of the device. Chapter 5 describes the
possible settings. The SMS commands that make programming possible are listed in
the table in paragraph 7.1.

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7. LIST OF SMS COMMANDS FOR PROGRAMMING WITH OWN SIM

7.1 LIST OF SMS COMMANDS

When using your own SIM card, the settings are programmed via SMS commands.
See chapter 6 for the programming method and chapter 5 for an explanation per
setting. The commands are case insensitive.

Setting

SMS Command

Options

Default value

Change security code

INSTCODE:

0000···9999

1111

Set telephone number for
alarm messages

TEL1:

...

TEL5:

Empty

Delete telephone number

DEL1

...

DEL5

Identification text

NAME:

20 characters

Mobeye

Call on/off

CALL:

ON, OFF

ON

SMS on/off

SMS:

ON, OFF

ON

Lower limit temperature

LTL:

-35··· 70 (ºC)

OFF

Upper limit temperature

HTL:

-35··· 70 (ºC)

OFF

Delay temperature sensor

DELAYTEMP:

0···999 (sec)

0

Temperature calibration

TOFFSET1:

-5,0··· 5,0 (ºC)

0

Unit of temperature

TEMPUNIT:

C, F

C

Lower limit voltage input 1

AN1LOW:

0…48,0

Empty

Lower limit voltage input 2

AN2LOW:

0…48,0

Empty

Input type input 1

TYPEIN1:

NO, NC, AN

NO

Input type input 2

TYPEIN2:

NO, NC, AN

AN

Delay on input 1

DELAY1:

0···999 (sec)

1

Delay on input 2

DELAY2:

0···999 (sec)

1

Delay on water sensor

DELAY3:

0···999 (sec)

30

Inactive time input 1

INACTIVEIN1:

0···60 (min)

0

Inactive time input 2

INACTIVEIN2:

0···60 (min)

0

Inactive time water sensor

INACTIVEIN3:

0···60 (min)

0

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Setting

SMS Command

Options

Default value

Alarm repeat time

REPEAT:

0···24 (hrs)

4

Text at too low
temperature sensor

TEXT1:

20 characters

Temperature
too low:

Text at too high
temperature sensor

TEXT2:

20 characters

Temperature
too high:

Text temperature
restoration

TEXT3:

20 characters

Temperature
OK:

Alarm text NO/NC input 1

TEXT4:

20 characters

Alarm 1

Alarm text NO/NC input 2

TEXT5:

20 characters

Alarm 2

Alarm text AN input 1

TEXT6:

20 characters

Input 1 low

Text input 1 restoration

TEXT7:

20 characters

Input 1 OK

Alarm text AN input 2

TEXT8:

20 characters

Input 2 low

Text input 2 restoration

TEXT9:

20 characters

Input 2 OK

Alarm text water alarm

TEXT10:

20 characters

Water alarm

Text water level restore

TEXT11:

20 characters

Water level OK

Alarm text power failure

TEXT12:

20 characters

Power failure

Alarm text power restore

TEXT13:

20 characters

Power restored

Power failure delay time

DELAYPOW:

0···999 (min)

0

Power message

POWERMESSAGE:

OFF,ALERT,ALARM

ALARM

Actual time

TIME:

hhmm

Empty

Actual date

DATE:

yyyymmdd

Empty

Arming time

TIMEARM1:

hhmm

Empty

Disarming time

TIMEDISARM1:

hhmm

Empty

2nd arming time

TIMEARM2:

hhmm

Empty

2nd disarming time

TIMEDISARM2:

hhmm

Empty

Assigning times 1

DAYS1:

1234567

Empty

Assigning times 2

DAYS2:

1234567

Empty

Use of on/off button

BUTTONLOCK:

ON (button locked)
OFF (unlocked)

OFF
Low power status

LOWPOWER:

ON, OFF

OFF

Output behaviour

OUTPUT:

OFF, ALARM,

OFF

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Setting

SMS Command

Options

Default value

SMS, SMSCALL

Pulse time output

TO1:

0···9999 (sec)

5

Interval ‘test SMS’

TEST:

0···30 (days)

0

Time test message

TESTTIME:

hhmm

Examples:
Set phone number 1: 1111 TEL1:0712345678
Delete phone number 1: 1111 del1
Be aware of the space between “1111” and the command.

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7.2 SWITCHING ON/OFF

After the previous steps the Mobeye CombiGuard is ready for use. It is armed
(switched on) automatically.

In order to switch off (disarm) the Mobeye CombiGuard:

- Press the on/ off button at the upper side for 1 second. The green LED switches
off to indicate the disarmed status.

In the disarmed status the Mobeye CombiGuard will not send alarm notifications.

The functions automatic arming and sending a ‘low battery’ message, are still

active.

In order to switch on (arm) the Mobeye CombiGuard:

- Press the on/ off button at the upper side for 1 second. The green LED blinks
once every 3 seconds (battery-powered) or stays ‘on’ continuously (in case of an
external power supply).

If powered externally (GSM is open), switching can be done via SMS commands:
SMS command to switch on: CODE ARM

SMS command to switch off: CODE DISARM
example: 1111 ARM

The status can be requested via SMS command CODE STA TUS? (1111 CODE?).

7.3 CONFIRMATION OF THE ALARM MESSAGE

When the system is triggered it will send alarm notifications. First an SMS text
message is sent to all programmed alarm numbers, followed by a phone call. When
you pick up the phone, you will hear beeps. It is possible to acknowledge the phone
call by answering the phone and pressing any key. The other alarm numbers will not
be called afterwards. This works for most telephones.
By switching off the SMS function the system will only call. This prevents the other
numbers being notified by SMS.

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7.4 SYSTEM RESET

To reset the Mobeye CombiGuard to its factory settings:

1. Remove the batteries (and external power supply).

2. Press the outside button while reinserting the batteries. Keep it pressed for

(about) another 5 seconds.

3. Release the button immediately after the LED starts to flash.

4. If relevant, connect the external power supply.

After a successful reset, the status LED on the keypad will blink green to indicate
that the module is not configured. The security code is back to factory settings as
well.

7.5 SMS REPORTS WHEN USING OWN SIM CARD

Several lists and status reports can be retrieved by sending an SMS text message to
the Mobeye CombiGuard, from any telephone number. Before sending the request,
make sure the unit is in the program mode (please refer to 6.1).
Upon sending the command, the Mobeye CombiGuard returns an SMS text
message to the originator of the request. The commands are case insensitive.

ACTUAL TEMPERATURE

The actual temperature values as measured by the Mobeye CombiGuard can be
requested by sending an SMS text message with the content (without code):

?
STATUS REQUEST

The status can be requested by sending following SMS text message. The status
includes the armed/disarmed status, status of the inputs, power and batteries.

SMS command status request: STATUS?
example: 1111 STATUS?

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LIST OF SETTINGS

The settings can be requested by sending following SMS text message:
SMS command list basic settings: SET?

SMS command list advanced settings: SETA?
SMS command list of texts: TEXT?
example: 1111 SET?

LIST OF PHONE NUMBERS

The list of telephone numbers can be requested by sending following SMS text
message:

SMS command list of phone numbers: CALL?
example: 1111 CALL?

GSM SIGNAL STRENGTH

The signal strength of the used mobile network can be requested. If the network is
weak, it is advised to use a SIM card of another network provider or an external
GSM antenna (a Mobeye accessory). The GSM signal strength can be requested by
sending following SMS text message:

SMS command request GSM signal: NETWORK?
example: 1111 NETWORK?

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7.6 TECHNICAL MESSAGES

In the event of technical issues the administrator receives an SMS message.
Possible technical messages are:

Message

Reason

Low batteries, external power
supply OK

Power is available, batteries need to be
replaced.

No external power supply,
batteries OK

No external power supply, batteries are able to
take over operation in low power mode.

Low batteries, no external
power supply

No external power supply, batteries need to be
replaced.

External power supply OK,
batteries OK

The external power is restored (or the adapter
is plugged in a socket), batteries do not need
to be replaced.

(delayed message)

If (delayed message) is added to the SMS text
messages, the message couldn’t be sent
earlier, due to a SIM card failure or GSM
network failure.

Batteries too low. Module
shutting down.

The module has shut down due to low voltage.
Replace the batteries or connect the power
supply to restart the unit.

Module restarted. Power supply
[status]. Batteries [status].

The module has been able to restart after a
shutdown.

When receiving one of the above mentioned technical messages, please take
appropriate action as soon as possible. During the battery replacement, the SIM
card does not have to be removed.

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8. STATUS FEEDBACK

LED pattern

Status

Required action

Blinking green, 1 second
on / 1 second off

Module not configured

Configure at least one
telephone number.

1 green flash every 3
seconds

Module is switched on,
powered by batteries

No action required.

Green LED stays on
continuously

Module is switched on,
powered by an external
source

No action required.
Flashing red/ green
every second

Module establishes
network connection

Wait until the network
connection is established.

2 flashes red,
every 3 seconds

No GSM connection

Try the SIM card in any
mobile telephone; replace
SIM card using other telecom
provider; try the module at
another location.

3 flashes red,
every 3 seconds

No valid SIM card or
wrong PIN

Try the SIM card in any
mobile telephone; remove
PIN code; check credit;
replace SIM card.

Blinking 3 times green

Successful programming
action

No action required.

Blinking 5 times red

Faulty programming
action

Check SMS command.

4 red flashes
every 3 seconds

Low batteries

Replace both batteries.

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Technical specifications

GSM : Quad band EGSM,
850/900/1800/1900 MHz
Batteries : 2* CR123 (lithium)
recommended: Varta, Panasonic and Energizer

(please do not use Duracell or Philips)
Battery life in normal mode : > 1 year (battery operated)
: > 3 years (external power supply)
Ext. power connection : 12 VDC (+/- 2 VDC) / min. 500 mA
(optional)
Power consumption low power : ca. 50 μA stand-by / max. ca. 500 mA
Power consumption 12V : ca. 50 mA stand-by / max. ca. 500 mA
Dimensions : 80 x 60 x 40 mm
Ambient temperature base unit : -10 °C until +50 °C
Temperature sensor head : -35 °C until +70 °C
Max. voltage on inputs : 48 V with short peaks up to 60 V

This manual is published by Mobeye®.
All rights, the translation included are reserved. Any reproduction, either
photocopy, microfilm or saved in an automated data dictionary, only after
written approval of the Publisher. Reprinting, even in summary, is prohibited.
This user manual meets the technical requirements at the moment of printing.
Changes in technology and equipment are reserved.

© Copyright 2019 by Mobeye, version CM2600C-EN191111

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