MiX Telematics FM36-i, FM37-i, FM38-i, FM 3617i, FM 3817i Installation Manual

FM36xxi, FM37xxi,
FM38xxi

Installation Manual

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Table of Contents

1 Introduction ............................................................................................................................................... 3

1.1 Analogue/Digital Inputs ..................................................................................................................... 3

1.2 Frequency Inputs ............................................................................................................................... 3

2 System Requirements .............................................................................................................................. 3

3 Safety ........................................................................................................................................................ 4

3.1 Before installation: ............................................................................................................................. 4

4 Installation ................................................................................................................................................. 8

4.1 Installation Requirements .................................................................................................................. 8

4.2 Summary of Installation Steps ........................................................................................................... 8

4.3 Overview ............................................................................................................................................ 9

4.4 Tools and inspection ......................................................................................................................... 9

4.5 Connection ...................................................................................................................................... 10

4.6 Inserting of SIM card ....................................................................................................................... 13

4.7 Beep and flash codes ...................................................................................................................... 13

5 Harness Installation ................................................................................................................................ 17

5.1 Description of connectors ................................................................................................................ 17

5.2 Connector the Main harness wires according to the following table: .............................................. 18

5.3 Connect the Auxiliary harness wires according to the following table: ........................................... 19

5.4 Connect the Code plug harness wires according to the following table:......................................... 19

5.5 Connect the Serial harness wires according to the following table: ................................................ 20

6 Starter Interruption .................................................................................................................................. 21

6.1 Code Plug Socket Installation ......................................................................................................... 22

6.2 Positioning the FM 3617i/FM 3717i/FM 3817i Unit ......................................................................... 22

6.3 Signal Inputs .................................................................................................................................... 23

6.4 Power Outputs ................................................................................................................................. 24

6.5 Serial Communication ..................................................................................................................... 25

6.6 Loading Device Drivers ................................................................................................................... 25

6.7 Configuring Vehicle Properties ........................................................................................................ 26

6.8 Setting the Real Time Clock ............................................................................................................ 26

6.9 Speed and RPM Calibration ............................................................................................................ 27

6.10 Testing Installation....................................................................................................................... 29

6.11 Voice / Hands-free connection .................................................................................................... 29

6.12 GPS antenna connection ............................................................................................................ 29

6.13 GSM Antenna connection ........................................................................................................... 29

7 Troubleshooting ...................................................................................................................................... 30

8 Maintenance ........................................................................................................................................... 30

9 FM 3617i/FM 3717i/FM 3817i Specifications ......................................................................................... 31

9.1 Technical description ....................................................................................................................... 31

9.2 Technical specifications .................................................................................................................. 32

9.3 Auxiliary inputs/outputs ................................................................................................................... 36

9.4 Look up table for installers to determine Speed and RPM FM Dealer Sensitivity Settings ............ 37

10 Statutory and Regulatory Compliance ............................................................................................ 39

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1 Introduction

This document is applicable to the FM 36xxi, FM 37xxi and FM 38xxi series
of on-board computers. These products are collectively referred to as FM
3617i/FM 3717i/FM 3817i.

The FM unit is a comprehensive fleet management solution, comprising
of an in-vehicle on-board computer as well as an easy to use web
interface, MiX Fleet Manager, which enables access to fleet management
information anytime, anywhere.

 The FM3717i/38171 range supports 3G and 3.5G HSPA+, 3-Axis

Accelerometer (up to 16 G) and GLONASS.

 The FM3617i range supports 3-Axis Accelerometer (up to 16 G) and

GLONASS.

Please note: This document will use the word “vehicle”, referring to vehicles and all other types of electrical
equipment where these units may be installed.

1.1 Analogue/Digital Inputs

The FM 3617i/FM 3717i/FM 3817i is equipped with eight analogue/digital inputs (I1-I8), which can be used to
monitor either digital or analogue signals. The eighth Analogue/Digital input (I8) is shared with the fourth
frequency input (F4). Input signal voltage range and resolution is selectable from the MiX Fleet Manager
software. For digital type input signals, switching thresholds can be defined in the software, which, when
crossed, trigger an event that records the specified data. Other actions (including the switching of relays and
warnings) can also be defined. Please refer to the “Specifications” section, of this document, for more details.

1.2 Frequency Inputs

The FM 3617i/FM 3717i/FM 3817i has three frequency inputs, which can be used to record frequency type
signals. The fourth frequency input (F4) is shared with the eighth Analogue/Digital input (I8). Provision is made
for a wide range of signal types on F1 and F2. F4 will only read TTL signals, or signals that span at least 0V
to 5V, e.g. -5V to +24V. F3 is no longer a frequency input, but it is connected to the internal GPS and acts as
a GPS output (9600 baud).

2 System Requirements

The FM 3617i/FM 3717i/FM 3817i is designed for use in vehicles. Special vehicles and working machines with
a 24 to 110 volt DC battery system will require a voltage converter to facilitate the required 12V to 24V power
supply input. MiX Fleet Manager is required to complete the installation process.

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3 Safety

3.1 Before installation:

3.1.1 Installer Requirements

 Installation should only be undertaken by a vehicle technician with comprehensive occupation specific

knowledge and who has complete command of the actions required by the occupation.

 Installation by an unqualified technician may adversely affect the operating reliability of the vehicle

and could endanger other road users.

 A basic knowledge of vehicle electrical and mechanical systems is required to successfully install the

Fleet Manager system.

 The system should only be installed by a suitably qualified vehicle technician with a basic knowledge

of the operation of computers.

 Installation technicians should attend a training course to acquire the skills needed for installation,

configuration and operation of the Fleet Manager system.

 Installers should consult the vehicle manufacturer’s documentation for the specific vehicle make and

model prior to undertaking an installation.

 Installers should pay particular attention to the location of fuel systems, hydraulic systems,

compressed air systems and other electrical and mechanical systems, which may have a bearing on
the installation.

 Installers should pay attention to any changes to the vehicle’s systems or settings, which should be

noted prior to the installation.

 Installers should not smoke or make use of naked flames, which could cause a fire in or near the

vehicle.

3.1.2 Tools

 Standard technical equipment and appropriate tools for use with vehicles are required to install the

FM 3617i/FM 3717i/FM 3817i.

 Vehicle specific tools may be required for the removal of consoles and covers.

3.1.3 Secure the workplace

 Remove the ignition key from the vehicle’s ignition lock.
 Ensure that the vehicle’s engine cannot be unintentionally started during the installation.
 Short-circuiting the vehicle’s electrical system may result in fire, explosion of the battery and/or

damage to other electrical systems.

 Care should be taken to avoid electrical shock from high voltage batteries, as this may lead to death

or injury.

 The negative terminal of the vehicle’s battery should be disconnected before commencing installation.

If the vehicle has additional batteries, it may be necessary to disconnect the negative terminals of
these batteries too.

3.1.4 ESD Precautions

Prior to touching the PCB, inserting a new SIM, replacing the battery or changing the jumper’s settings, always
take ESD precautions:

 Remove the main harness connector
 Touch the golden portion of the RF connector to get to the same potential as the unit

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3.1.5 During installation

 Should it be necessary to remove seats, covers or other components, care should be taken to avoid

accidental damage and/or disconnection of cables.

 All components should be checked for damage prior to being installed into the vehicle.
 For small installation openings, a drill should be used.
 For larger openings, a conical milling cutter, compass saw or file should be used.
 All rough edges should be trimmed.
 Careful attention must be paid to the manufacturers’ safety regulations for all tools used.
 Oils and fuels must be collected in appropriate containers and disposed of in accordance with the law.

3.1.6 Positioning of product components

 Installers should ensure that the components of the product do not influence or hamper the functioning

of the vehicle’s systems.

 Care should be taken to ensure that the product’s components do not get damaged during installation.
 Ensure that sufficient space is available for all components of the product, prior to commencing the

installation.

 Ensure that the unit and harness are secured to prevent the harness vibrating at a different tempo to

the unit at the harness connectors.

 Please note that the voltage of the external relay is rated to the vehicle voltage specification. Do not

run a 12V relay at 24V. The Relay Specifications are:

 Coil current rating: < 200 mA
 Coil Voltage Rating: Must match the vehicle battery supply
 Please pay attention to the routing course of cables and wiring.
 Do not install the product in or near the location of mechanical or electrical airbags.
 Do not drill into supporting or stabilizing braces or beams.

Note that the product is rated IP 54, on condition that the connectors are facing downwards when installed.
Thus, if there is a possibility of water ingress, care should be taken to mount the product with the connector
facing downwards.

3.1.7 Installation of Wiring

The FM 3617i/FM 3717i/FM 3817i is compatible with all FM300 harnesses.
Note the product’s wire gauge cross-sectional area. If the wire gauge cross-section is reduced, current density

increases which may cause the wiring to overheat.

 Cables should be routed in existing channels and should not be routed parallel to ignition cables or

other cables subject to high current (including cigarette lighter socket wires).

 Cables should be fixed with cable-ties or adhesive tape.
 Do not route cables over moving parts.
 Do not fix cables on the steering column.
 Ensure that the cables are not exposed to pulling, pressure or shearing deformation.
 If the cables are routed through drilled holes, rubber grommets or similar protection should be used.
 Suitable cable-strippers should be used to strip insulating material from cables and cable-strippers

should be adjusted to avoid damaging or separating the wire strands.

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 Cables should only be connected using a soldering iron or suitable crimping lugs.
 A proper crimping tool should be used on all crimping lugs.
 Careful attention must be paid to the manufacturers’ safety regulations for all tools used.
 Insulate all exposed wires to prevent short-circuits. Use good quality adhesive tape or heat shrink

(provided).

 Connections to vehicle power supply must be installed with a fuse.
 Be aware that short-circuiting may be caused by faulty connections and crushed or damaged cables.
 Short-circuiting the vehicle’s electrical system may result in fire, explosion of the battery and/or

damage to other electrical systems. To prevent this, all connections carrying current must be soldered
and insulated correctly. Other connections such as the speed signal, RPM signal, brake light or clutch
switch can be made with crimping lugs.

 Incorrect connections can lead to short circuits. Connections should only be made in accordance with

the vehicle’s wiring diagram.

 Current and voltage should be measured with a multi-meter or diode test lamp.
 The use of inadequate test equipment may result in damage to control devices or other electrical

systems.

 Route the harness in such a way to prevent water condensation formed on the cable to run into the

unit. This can be achieved by having the harness at a lower point just before it connects to the unit.

 Shortening of antenna wires:

 It would be better to circle/coil excess wires. Avoid sharp bends at the zigzags. Take

care not to tie coax wires too tight. The coax should not be squeezed or pinched.
Using the broadest possible cable tie.

 The best place to circle/coil the wires is about 300 mm in line from the antenna.
 If the GSM and GPS antennas are both coiled, they should be spaced apart.
 Do not mount the GSM antenna against a metal surface. This affects GSM reception

and transmission.

Avoid

Recommended

Avoid sharp corners and bends:

Use rounded bends:

Avoid coupling between 2 different pieces of wire:

Separate coiled wires where possible:

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3.1.8 After Installation

 Check all relevant vehicle functions.
 Explain the functions of the FM 3617i/FM 3717i/3817i system to the customer and give the customer the

User Manual.

 If an OBC with battery backup was installed, the battery should be inspected annually.

3.1.9 During Operation

The unit switches on only with IGN.

 The product must be operated in accordance with operating instructions.
 Failure to use the product as directed might result in personal injury, material damage and/or damage to

the environment.

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4 Installation

4.1 Installation Requirements

Please note the requirements specified in the “Safety” section of this document.

4.2 Summary of Installation Steps

Note: Steps 9, 10, 12, 14, 15 & 16 can be performed in one operation using the FM Dealer Utility.

Step

Action

Software Tools

1)

Create new vehicle and define properties,

MiX Fleet Manager

2)

Install harness

None

3)

Install code plug socket

None

4)

Install GSM antenna

None

5)

Install GPS antenna

None

6)

Insert the SIM card (refer to ESD precautions in section 3.1.4).
The SIM card orientation is illustrated in section 4.6.

None

7)

Connect power and signal inputs

None

8)

Put the vehicle Ignition ON for at least 30 sec in order to
initialize the unit. Switch the OFF again.

None

9)

Format 256k Green Plug to a device driver plug

FM Dealer Utility / MiX Fleet
Manager

10)

Load device drivers onto the 256k Green Plug (only necessary
if newer drivers are available)

FM Dealer Utility / MiX Fleet
Manager

11)

Insert the Vehicle Plug into the code plug socket of the unit.
Confirm upload of data by a double beep from the unit.

[Note: Prior to inserting the plug, make sure the unit is still ON.
Thus, if the Code Plug LED is not flashing, then switch the
ignition ON for a few seconds, before switching it OFF again.]

None

12)

The vehicle configuration must be generated from MiX Fleet
Manager. Then load the configuration of the vehicle from the
database onto the Vehicle Plug

FM Dealer Utility / MiX Fleet
Manager

13)

Initialise the installed unit with its Vehicle configuration by
inserting the Vehicle plug into the code plug socket

None

14)

Initialise Driver ID plug (only necessary if driver identification is
selected)

FM Dealer Utility / MiX Fleet
Manager

15)

Set FM 3617i/FM 3717i/FM 3817i date and time (for local time)

FM Dealer Utility / MiX Fleet
Manager

16)

Calibrate Speed and RPM inputs

FM Dealer Utility

17)

Update unit odometer

MiX Fleet Manager / FM Dealer
Utility

18)

Test GSM using GSM diagnostic plug

MiX Fleet Manager / FM Dealer
Utility

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19)

Test GPS using GPS diagnostic plug

MiX Fleet Manager / FM Dealer
Utility

20)

QC: Test installation/Review data

MiX Fleet Manager

4.3 Overview

Installation of FM 3617i/FM 3717i/FM 3817i should only be carried out by trained installers.

 Improper connection of the FM 3617i/FM 3717i/FM 3817i to the vehicle’s CAN or J1708 bus may

cause interference with the vehicle’s normal operation.

 The FM 3617i/FM 3717i/FM 3817i is already loaded with compatible device drivers.
 The unit still needs to be configured for the vehicle in which it will be installed, and the vehicle ID

and odometer still need to be configured. Specifically the FM 3617i/FM 3717i/FM 3817i may not
record any CAN or J1708 data until it is configured.

 It is important to select the correct mounting location for the FM 3617i/FM 3717i/FM 3817i. Do not

mount close to air ducts that can channel cold or hot air directly onto the unit.

 Do not twist the FM 3617i/FM 3717i/FM 3817i unit if mounted on an uneven surface.
 The GSM antenna is to be mounted more than 20cm away from the human body under normal

operating conditions.

After installation, verify that no interference is caused to the vehicle’s electrical system. Check dashboard

warning lights and error messages. Should any error conditions exist, remove the FM installation and contact
MiX Telematics for assistance.

4.4 Tools and inspection

Supporting tools

 Multi-meter
 Oscilloscope
 Laptop with CAN to USB interface (for example Vector CANcaseXL)

Identify possible CAN busses by looking for twisted pair wires in the vehicle.
With the vehicle’s ignition turned on, measure the voltages relative to ground on each of the wires using a

multi-meter.
For CAN, the voltage readings of the two wires should be very similar (usually 2.5V), with CAN-H likely to

read only slightly higher than CAN-L.
Using an oscilloscope, the actual data signal can be probed.
With a properly configured 3rd party CAN tool, like the Vector CANcaseXL, the actual data can be recorded.

CAN Baud rates of 250kb/s (SAE J1939) and 500kb/s are the most common.

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4.5 Connection

The CAN wires are designated by a yellow and a green wire, connected to pins 7 and 14 on the Main Harness.
If they are not already twisted, they should be twisted together.

Colour coding of the wires are shown in the tables below:

Table 1: FM300 Main Harness CAN colour coding

Wire Colour

Function

Green

CAN-Low

Yellow

CAN-Hi

Table 2: FM 3316 J1708 harness wire colour coding

Wire Colour

Function

Yellow

J1708 B

Blue

J1708 A

4.5.1 Wire lengths

The CAN wires between the FM 3617i/FM 3717i/FM 3817i and the vehicle’s bus should be no longer than 300
mm. Excessive wire length may cause interference with the vehicle’s normal operation.

4.5.2 CAN jumper settings

Warning: It is very important to ensure that these jumper settings are correct at installation time. If these

jumpers are set incorrectly it is possible that when a new configuration or script is downloaded to the FM
3617i/FM 3717i/FM 3817i, it could bring down the CAN bus of the vehicle and interfere with the operation of
the vehicle. Conduct ESD precautions as described in section 3.1.4

Refer to

Description

Error!
eference
source not
found.

FM 36xxi / FM 37xxi/FM 3817i Circuit board showing jumper positions for “listen only” CAN

mode without 120 Ω termination

Figure 2

FM 36xxi / FM 37xxi/FM 3817i Circuit board showing jumper positions for “listen only” CAN

mode with 120 Ω termination

Figure 3

FM 36xxi / FM 37xxi/FM 3817i Circuit board showing jumper positions for “read/write” CAN

mode with 120 Ω termination

Figure 4

FM 36xxi / FM 37xxi/FM 3817i Circuit board showing jumper positions for “read/write” CAN

mode without 120 Ω termination

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For “listen only” CAN and no

120 Ω termination; jumpers J2
and J12 must be as per
picture in Figure 1

Figure 1 FM 36xxi / FM 37xxi / FM 3xxi Circuit board showing jumper positions for “listen

only” CAN mode without 120 Ω termination

For “listen only” CAN and 120

Ω termination; jumpers J2 and

J12 must be as per picture in

Figure 2.

Figure 2 FM 36xxi / FM 37xxi / FM 3xxi Circuit board showing jumper positions for “listen

only” CAN mode with 120 Ω termination

J1939 CAN (Listen Only)
Without 120 Ohm termination
Use this setting when the FMS gateway

does not require an “acknowledgement”

J1939 CAN (Listen Only)
With 120 Ohm termination
Non-standard setting

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To allow “read/write” CAN and

120 Ω termination; jumpers J2
and J12 must be connected
as per picture in Figure 3.

This is the factory default
setting for all new units.

Figure 3 FM 36xxi / FM 37xxi / FM 38xxi Circuit board showing jumper positions for

“read/write” CAN mode with 120 Ω termination

For “read/write” CAN without

120 Ω termination; jumpers J2
and J12 must be as per
picture in Figure 4.

Figure 4 FM 36xxi / FM 37xxi / FM 38xxi Circuit board showing jumper positions for

“read/write” CAN mode without 120 Ω termination

J1939 or OBDII CAN (Read /
Write)
With 120 Ohm termination
Use this setting for OBDII or