MIURA BEAUTIFULLY SIMPLE PAYMENTS AND POS User Manual

YOUR GUIDE TO MIURA SOLUTIONS
BEAUTIFULLY SIMPLE PAYMENTS AND POS
STAND-OUT DESIGN. OUTSTANDING SOLUTIONS.
MARKET-LEADING
PAYMENTS SOLUTIONS
MAKE UP OUR DNA
Our market-leading hardware challenges the traditional status quo, and we spend our time designing out complexities so there are no worries for you when it comes to delivering a seamless payments and POS experience.
compete in the payments or POS applications that dierentiate
their business.
We design and manufacture many of the world’s most trusted and widely deployed Chip and PIN devices, as well as incredibly
exible and stylish POS and payment solutions. We enable our
partners to thrive in the fast evolving payments landscape.
TAILORED SOLUTIONS. PERFECTLY INTEGRATED.
It’s critical to deliver easy and simple integration to existing, third-party peripherals and software. Developers need the ability to adapt POS and payment systems to deliver a tailored solution that suits their customers. That’s why we’ve developed an open API and software development kit (SDK). And when you integrate with Miura once, you’ll never need to do it again.
Developer friendly
We simplify the complexity of payments and deliver an SDK that can be easily adapted by our partners regardless of their level of payment skill set.
Open source
Every retail requirement is dierent, so we allow our partners the exibility to use source libraries and amend
or update software to meet their needs. There’s no compromise with Miura.
Key management
Our SDK removes the considerable complexity around key management and in particular supporting remote key management services. This has substantial total cost
of ownership benets since terminals can be fullled dynamically in the eld.
Payment and retail SDK
Our SDK also provides access to both payment and retail features. These features cover the full range of Miura products including the M020, M010, POSzle and ITP.
Certied payment kernels
As a leader in secure payments our SDK’s incorporate
all the core brand network certication such as Visa,
MasterCard, American Express and Discover as well as support for all of the major mobile wallet and NFC services.
Extensive payment API
Beginning in 2008, we have created a unique and extensive set of payment APIs that cover a wide and varied range of payment and retail implementation scenarios. Using these APIs, you can simplify even the most complex of payment integrations.
Open architecture
Easy integration and a true cross-platform solution for Android, iOS or Windows environments. The perfect
solution for omni-channel and ISV’s as well as traditional
POS solution providers.
TAILORED SOLUTIONS. PERFECTLY INTEGRATED.
Certied Remote Key Injection
Since the introduction of Secure Read Exchange Data (SRED), devices must ensure the integrity of all payment card data captured and guarantee it is encrypted to the highest cryptographic standards. This requirement enforces a need for devices to be injected with special keys which enable them to encrypt not only card data but also any associated online PINs.
Miura provides secure Remote Key Injection (RKI) which is industry
certied by all the major schemes and securely supports both SRED and online PIN. This is a cost-eective alternative to a complex and
cumbersome Key Injection Facility (KIF). By injecting PIN pads remotely, and at the time of activation, shipment and administration logistics
costs are signicantly reduced and PIN pads no longer need to be
moved to and from a Key Injection Facility.
This means you’re no longer constrained by having costly returns and device reworks should your end merchant happen to switch end processors or acquirers. Since you only pay to load keys that will actually be used, there is no longer a need to undertake unnecessary costly injections and any risks of loading wrong keys are reduced as
they can be easily updated dynamically in the eld. This approach really
does deliver a cloud-based RKI that anyone can take advantage of.
P2PE
Mobile POS is no longer for micro merchants alone: it’s an important evolution of payments in all retail verticals. So, to ensure retailer and merchant card data is never exposed during the payment transaction, a Point to Point Encryption (P2PE) solution is essential.
Miura leads the way as the only payments vendor with a solution
certied under the PCI P2PE V2 scheme. Whether you are a large tiered
retailer or small merchant, you no longer need to compromise on
security. And by implementing our P2PE certied hardware you ensure the scope, complexity and compliance costs of PCI DSS are signicantly
reduced both at a commercial and technical complexity level.
We have also certied our best in class API for P2PE on the PCI Website.
And our industry-leading Remote Key Injection and Key Management
solution for P2PE has full Certication (CA). This means partners and payment solution providers can take advantage of Miura certications to build and develop P2PE certied solutions for retailers of all sizes
and transaction volumes – with the highest security, functionality and performance.
THE CHALLENGES OF AN EVOLVING PAYMENTS MARKET
Losses are mounting
Stores lose thousands of pounds in sales due to not being able to service
customers eectively. The average loss for each store in the UK is £110,864 a year. Amazon shows us how payments should be; foolproof and eortless. And this online prociency now applies oine too. But for in-store retail, customers want to
spend time engaging with the products, not the purchasing process.
Sta in the ring line
In-store sta are complaining of a lack of understanding from
shoppers, who put pressure on them to hurry when there are heavy queues. And shoppers do not rate the payment process
to be fast and ecient.
Pressure on merchants
Customers seem to be spoiled by technology, demanding even faster Chip & Pin in-store experiences. And they want sta to be able to take their payments, not just at the till, but anywhere within the store premises. What’s more, they demand access to faster stock pricing and more product information.
Payment fragmentation
Due to constant technological advances, shopper mindsets are continually shifting and customer expectations are always rising. Today, payment methods such as contactless, vouchers and ApplePay continue to transform the in-store retail landscape. Quite simply because merchants need to be prepared for every type of customer
EXIT
An omni-channel retail approach
Consumers today do their online research before coming in-store. So it’s essential
that all channels oer a consistent experience – and that supply chains, back-end
processes and data streams align to make omni-channel a reality. If the information the customer researches online is inaccurate in-store, they’ll simply vote with their feet by walking away.
that has their own preferred method of payment.
Legacy POS systems
A decade on, Chip and PIN needs a reboot. Shoppers say Chip and PIN terminals are
often worn and dirty. And store sta say if there was one technology improvement for
their store, it would be to bring in a more up-to-date POS system.
With all the challenges that merchants face in today’s payment market, there’s
a growing need for all-in-one solutions that oer exbility and simplicity across
every retail environment. And, more than ever before, it truly is the era of multiple payment solutions.
[Source: When Worlds Collide. Store Sta and Shoppers in Retail Today.]
FLEXIBLE PAYMENT SOLUTIONS. ANY MERCHANT ENVIRONMENT.
M020
One solution. Innite opportunities
The M020 is a new leading-edge solution that empowers retailers to roll out payments across any POS system with one single device. By giving you a single device, one API and many congurations and peripherals, enhanced payment services are accessible anywhere.
As one device, the M020 ts all POS environments and rarely needs to be redeveloped. So developers benet from standardizing integration and certication. Retailers also benet by having a seamless sta experience and reduced operating
costs, with only one lot of training and support services.
The M020 can be introduced in all departments from xed, in-store to table-side and home delivery – bringing down costs and guaranteeing a swift return on investment. And with
standardized API and architecture, the M020 simplies and speeds
up integration with existing and new systems. It’s the robust, enterprise retail payment device you’d expect from Miura.
PERIPHERALS
Retail Stand
Robust and secure counter top retail solution, with a latching mechanism for mobile integration and optional USB interface, power and PIN Shield.
Printer
Fully functional payment solution for physical receipts, with an integrated lithium-ion battery and a fast and reliable thermal printer.
Multi-Charger
Perfect for demanding retail environments. Simply ‘drop and charge’ for fast charging and use as a safe house unit when idle. And with the innovative racking system, you can add multiple devices.
Smart Battery
Added performance for busy retail environments. The lightweight smart battery expands the battery capacity of the M020, and adds physical protection.
Smart Case
A neat and lightweight solution with multiple conguration options for
protecting and carrying both a smart device and the M020.
Features:
Hardware Specication
• Processor: Secure 32 Bit – ARM 9
• Memory: 256 Mbytes SLC NAD Flash, 64Mbytes mobile DDR
• Power input: Charge via USB (Standard Micro B Connector) – USB communication also available from this port (USB 2.0 High Speed OTG).
• M-Link Contacts: Low Prole USB/Power contacts on the rear of the device providing both Fast Charge and USB Communication. Stylishly integrated into design these contacts allow for innovative use of peripherals such as cradles or allow easy integration into other smart devices i.e. Tablets.
• Touch Screen: Capacitive touch with signature capture capability and stylus built into product.
• Smartcard: EMVL1, ISO 7816 T=0 & T=1
• Mag swipe: Bi-Directional and Triple Track (1, 2 & 3) Secure Mag Stripe Reader
• Contactless: ISO 14443 A/B, FeliCa - Supports major mobile wallets and Scheme brands as well as FeliCa for Japanese market.
Tablet POS
Connects physically via USB or wirelessly to provide a seamless
payment solution for mobile or xed POS. Both the tablet and M020
are charged when the tablet is docked.
Lanyards and protective cases
From Lanyards to all-in one protective cases, improve the payment experience
for retailers and consumers with our simple yet eective accessories.
M-Link Connector
With our unique M-Link technology create 3
rd
party peripherals or
companion solutions built around the exibility of the M020.
• Miura Revive™: An integrated platform feature allowing the recovery of a device when an OS or application related issue has rendered it inoperable.
• Beeper: Various tones under software control. Volume suitable for retail environment.
• Battery: Integrated Li-ion 1150mAh battery – Options for additional battery packs via M-Link connection
• Size (mm): 126x63x13
Discover more at
miurasystems.com/M020
M010
Mobile, counter-top and in-store
Merchants are now under pressure to take payments anywhere the customer goes. That means they need a PED device that
easily integrates with legacy tablet POS solutions, while oering
an attractive TCO.
Miura’s M010 leads the PED market and evolves the merchant experience by delivering a seamless consumer experience with true versatility. Integrating with tablets and smartphones, the
M010 oers security, reliability, low TCO and supports payments for EMV, contactless, SamsungPay and ApplePay. Its Miura
ReviveTM feature means you can restore settings on-site without an engineer, and it also includes the convenience of Remote Key Injection (RKI).
Features:
32-Bit ARM processor
256MB Flash Memory with 64MB RAM
128 x 64 OLED display
EMV L1 & EMV L2 (Contact) Certied
Secure triple track magnetic stripe reader
Seamlessly switch between BT and USB comms
Physical Keymat
Contactless Certied for all Major Schemes (Visa/MasterCard/ExpressPay/Discover)
Apple Pay, Google Pay and
With the Pay API/SDK, Miura partners can integrate the M010
with existing POS solutions and white label the devices to deliver solutions for every merchant.
Samsung Pay supported
PCI 5.x certication
P2PE certication ready
800 mAh battery
Discover more at
miurasystems.com/M010
THE CHALLENGES OF AN EVOLVING
POS MARKET
The POS market is continually evolving. Regulatory updates and increased competition have led to an ever-changing payments landscape. The rise of mobile point of sale solutions, and the move to tablet-based POS systems has also forced the market to constantly come up with fresh ideas to stay one step ahead of the competition.
A merchant’s market share cannot be sustained just by reducing prices and promising the best customer service. Instead, the answer
lies in new product oerings that have an integrated solution for POS
systems and electronic cash registers.
At the same time, merchants are faced with limited, expensive and typically non-integrated POS solutions for payment and ePOS. These merchants are seeking more attractive, simplied and
Traditional POS systems typically have a large footprint payment terminal, an electronic cash register with limited functionality, no integration between the two systems and designs that are either basic or unattractive.
To add to merchants’ woes, there is a limited choice of software solutions, whilst connecting POS peripherals, such as payment devices, printers and displays, can also be complex.
Our POS solutions have been designed to combat these challenges. And all of these factors contribute to an opportunity for Miura
partners to provide a dierentiated POS oering for merchants to
retain and grow market share.
integrated all-in-one solutions.
The cost and limited capabilities of POS equipment is a key problem for merchants of all sizes, especially nano merchants, micro retailers and restaurant owners.
FLEXIBLE POS SOLUTIONS. ANY RETAIL ENVIRONMENT.
POSzle
A revolution in how POS ts together
In our ever-changing POS environment, merchants everywhere face a constant battle to integrate new systems just so they can move with the times. The process of implementing this change is often both time consuming and costly, not to mention a new learning curve for them. But it’s a
requirement that they simply cannot aord to ignore.
POSzle is modular, scalable and future-proof, which changes
the way you see POS. It allows everything to connect exibly and easily, and ts beautifully together to create a tablet POS
and payment solution that works with the smart tablet of your choice. The Smart Hub enables connectivity to existing
third-party peripherals, and the Retail SDK/API enables easy
integration with third-party POS software solutions.
MODULES
Smart Hub
TheSmart Hub is a powerhouse of physical ports and connectivity all in one sleek device. It integrates and powers multiple peripherals, including a Miura printer, Miura PIN Entry Devices and third-party cash drawers and scanners.
Receipt Printer
A stylish, robust industry standard thermal printer designed to sit neatly in any busy retail space.
Integrated Tablet Stand
Stylish and robust steel stand that safely secures any tablet with its
unique, rapid-re mechanism.
Features:
• Stylish, modern design
• Smart Hub connectivity: RJ11 cash drawer (12V) USB (4 ports), high current USB port for tablet
charging, LAN, Bluetooth
• API/SDK for easy integration with tablet POS software
• Single power supply for all connected peripherals
• Charging of tablet and PED when docked
• Thermal receipt printer with tear strip
• Small footprint: just 168mm x 125mm
POSzle removes the complexity of managing a POS hardware ecosystem and any connectivity concerns. This leaves merchants to enjoy a smart design, a neat footprint, mobility at the counter-top and payments around the store.
M020 and M010
Take payments at a traditional xed POS with the M020 and M010
or other Miura solutions, depending on your needs. It securely holds
and charges the EMV-ready M020 and M010, which can quickly be
unlocked to take mobile payments.
• Compatible with Android and iOS operating systems
Discover more at
miurasystems.com/POSzle
ITP
The more-in-one tablet POS
Merchants need an all-in-one tablet POS solution, that enables a seamless in-store consumer experience, in one beautifully
simple and aordable system.
The ITP is our next generation tablet POS solution. Sleekly designed from the countertop up, the ITP integrates a tablet and receipt printer, plus connectivity for a cash drawer and scanner. At the heart of ITP is its integrated Smart Hub, which neatly powers everything that’s docked and issues receipts
from the integrated printer. And it can be used at a xed
location or to serve consumers anywhere in-store, or in the
eld, via the tablet or our EMV-ready M010.
The ITP comes with an Android tablet that is pre-loaded with
Tablet Wrap with payment
The Tablet Wrap transforms the retail experience by enabling xed
and mobile payments. It houses an Android tablet, quickly undocks and, with a built-in M010 PED, it opens up queue-busting and clienteling.
It surrounds the tablet, providing easy button access, and is built to withstand the rigors of retail environments. It can easily tilt for view adjustment, and there is also docking system and communication connectors.
Features:
• Integrates with third-party and existing peripherals
• Smart Hub connectivity: RJ11 cash drawer
(12V, with 24V external adapter option), USB (4 ports), Bluetooth
• Retail API/SDK for Android allows easy integration
with tablet POS software
Single power supply for all connected peripherals
Unique all-in-one Tablet Wrap, with M010 PED slot, that provides a robust docking solution allowing users to easily remove and turn the tablet into a mobile POS
the desired POS software, making it a truly out-of-the-box, ready-to-use solution.
Charging of tablet and PED when docked
Designed to support an enterprise Android Tablet
Built-in thermal receipt printer
Small footprint: only 315mm x 250mm with tablet
Discover more at
miurasystems.com/ITP
Help merchants deliver a consistent, positive and seamless
user experience with Miura solutions, and join us today
to become part of our unique ecosystem of partners.
Talk to us:
info@miurasystems.com miurasystems.com@Miurasystems
BEAUTIFULLY SIMPLE PAYMENTS AND POS
© 2021 Miura Systems Ltd. All rights reserved.
All trademarks are the property of their respective owners.
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