Mitsubishi DX-NV100E OPERATION MANUAL

NETWORK RECORDER

INSTALLATION AND OPERATION MANUAL

MODEL

DX-NV100E

ENGLISH

THIS INSTRUCTION MANUAL IS IMPORTANT TO YOU. PLEASE READ IT BEFORE USING YOUR NETWORK RECORDER.

Caution and care

HEAVY OBJECTS SHOULD NEVER BE PLACED ON THE UNIT (E.G., MONITOR)

NEVER TOUCH OR INSERT ANY OBJECT INSIDE THE UNIT

Touching the inside of the cabinet or inserting foreign objects of any kind through ventilation holes not only creates a safety hazard but can also cause extensive damage.

PROTECT THE POWER CORD

Damage to the power cord may cause ﬁ re or shock hazard. If the power cord is damaged, turn OFF the MAIN switch and carefully unplug the cord by holding the main plug.

If this unit is moved with the power on status, the built-in HDD may be damaged. Conﬁ rm that more than one minute have passed since the power cord and the connecting cords were disconnected, then move this unit.

UNPLUG THE POWER CORD DURING A LONG ABSENCE

Turn off the power and unplug the power cord during a long absence.

MAINTAIN GOOD VENTILATION

Do not obstruct the many ventilation holes on the unit. For maximum ventilation, leave some space around the unit and place the unit on a hard level surface only, and ensure it is not covered during use. Heavy objects should never be placed on the unit.

WHEN NOT IN USE

When not in use, always turn OFF the MAIN switch.

CABINET CARE

Never use petroleum-based cleaners. Clean with a soft cloth moistened with soap and water and wipe dry. PVC cables or leads should not be left in contact with the cabinet surface for long periods.

INSTALLATION LOCATION

For excellent performance and lasting reliability install in a location that is:-

1. Well ventilated, out of direct sunlight and away from direct heat.

2. A solid vibration-free surface.

3. Free from high humidity, excessive dust and away from magnetic ﬁ elds.

4. Please ensure that the ventilation fan located on the unit’s back panel is not blocked.

UNSUITABLE LOCATIONS

Placing the unit in the following places might shorten the product life:

• Extremely cold places, such as refrigerated warehouses and ice houses

• Places where excessive hydrogen sulﬁ de is likely to be generated, such as hot-springs areas

• Places or locations with salt air environment.

THIS EQUIPMENT DOES NOT PROVIDE CONNECTION FOR USED WITH OUTDOOR OR CABLE DISTRIBUTION SYSTEMS.

NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE APPARATUS. DO NOT PLACE HEAVY OBJECT ON THIS UNIT. DO NOT STEP ONTO THIS UNIT.

The unit may drop or fall by losing its balance. It may cause injury or failure of the unit.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE.

THIS APPARATUS MUST BE GROUNDED.

MAINS LEAD CONNECTION

The mains lead on this Unit is ﬁ tted with a non-rewireable mains plug, incorporating a 5A fuse. If you need to replace the fuse, use a 5A fuse approved by BSI or ASTA to BS 1362, ensuring you reﬁ t the fuse cover. If the mains plug is not suitable for the sockets in your home, and you require to remove the plug, remove the fuse, cut off the plug then dispose of the plug immediately, to avoid a possible electric shock hazard. To reﬁ t a new plug, follow these instructions; Green-and-yellow: Earth, Blue: Neutral and Brown: Live. As the colours in the mains lead of this Unit may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows.

• The wire which is coloured green-and-yellow must be connected to the terminal in the plug which is marked by the letter E or by the safety earth symbol

• The wire which is coloured blue must be connected to the terminal which is marked with the letter N or coloured black.

• The wire which is coloured brown must be connected to the terminal which is marked with the letter L or coloured red.

This unit complies with the requirements of the EC Directive 2004/108/EC, “EMC Directive” and 2006/95/EC, “Low Voltage Directive”. The requirements for the susceptibility according to EN 55024 and the requirements for interference according to EN 55022 are observed for the operation on residential areas, business, light industrial premises and in small scale enterprises, inside as well as outside of the building. All places of operation are characterised by their connection to the public low voltage power supply system. This unit is manufactured in accordance with EN 60950-1.

or coloured green or green-and-yellow.

Warning

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Note: This symbol mark is for EU countries only.

This symbol mark is according to the directive 2002/96/EC Article 10 Information for users and Annex IV, and/or to the directive 2006/66/EC Article 20 Information for end-users and Annex II.

Your MITSUBISHI ELECTRIC product is designed and manufactured with high quality materials and components which can be recycled and/or reused.

This symbol means that electrical and electronic equipment, batteries and accumulators, at their end-of-life, should be disposed of separately from your household waste.

If a chemical symbol is printed beneath the symbol shown above, this chemical symbol means that the battery or accumulator contains a heavy metal at a certain concentration. This will be indicated as follows:

Hg: mercury (0,0005%), Cd: cadmium (0,002%), Pb: lead (0,004%)

In the European Union there are separate collection systems for used electrical and electronic products, batteries and accumulators.

Please, dispose of this equipment, batteries and accumulators correctly at your local community waste collection/recycling centre.

Please, help us to conserve the environment we live in!

ENGLISH

About the hard disk drive (HDD)

•

This unit is equipped with HDD, which is a very delicate device. Therefore, handle this unit carefully.

•

Don't expose this unit to vibrations and shocks. It may be damaged when exposed to vibrations and shocks especially

during power-on or access to the HDD.

•

Don't unplug the power cord during recording/playback or power-on.

•

This unit is equipped with a system that automatically resumes and continues recording in the event of a minor failure in the

HDD or other components during recording. However, depending on the type of a failure in the HDD, this unit may not able to continue recording. For early detection of failures, it is recommended to have this unit inspected every year.

•

In the event of a fault in the HDD, replace it immediately. For replacement of the HDD, please contact your Mitsubishi

dealer. (To replace the HDD, it is required to stop recording.)

•

Use recommended HDD only. For HDD supported by this unit, please contact your Mitsubishi dealer.

•

When the HDD is replaced, the recorded data are deleted. To ensure stable operation of this unit, the ﬁ rmware may be

updated from time to time. The recorded data may be deleted in such a case.

•

When you dispose of or transfer this unit, handle the video data stored in HDD carefully and take all responsibilities related

to the disposal or transfer.

•

In the event of a failure in the HDD during normal recording or mirroring, this unit may not be able to resume recording after

rebooted, depending on the failure condition.

•

When you enable the mirroring function while the recorded data are stored in the HDD, the recorded data are deleted.

•

When you delete the data, the recorded images cannot be played back any more.

•

It is recommended to check regularly that the recorded data are played back correctly.

Caution and care (continued)

Installation location and handling

•

Before you ﬁ rst use this unit, supply power to it for at least 48 hours to charge the built-in backup battery so that the built-in

power compensator circuit can be activated. When the battery isn't charged sufﬁ ciently, the built-in clock may go wrong or the unit may not able to recover in case of a power failure.

•

Don't plug this unit and high current devices (such as copier and air conditioning) into the same wall socket.

•

Place this unit on a level and stable surface. When it is used on an unstable surface, a failure may be caused.

•

Don't remove the outer covering of this unit.

•

Don't place this unit close to other devices. They may interfere with each other, disturbing video.

•

Don't place this unit on a heat source. In addition, don't place this unit near a heat source because this unit has ventilation

openings in its side. Otherwise the inside temperature may rise, causing a failure.

•

Don't place a strong magnetic object near this unit. It may affect the images adversely and cause loss of recorded data.

•

Don't expose this unit to volatile substances such as insecticide or don't leave this unit in contact with rubber or plastic

products for a long time. Otherwise the surface of the product may deteriorate or the coating may come off.

•

When this unit is placed directly on the waxed ﬂ oor, the adhesion may increase between the ﬂ oor and the non-slip rubber

pads on the bottom of the product, causing the ﬂ oor coating to come off or be colored.

•

The HDD and cooling fans are motor-driven parts. To ensure stable recording, it is recommended to replace them every

30,000 hours of use as a guide assuming that the ambient operating temperature is 25°C. When replacing HDD, also replace the vibration-proof rubbers at the screwed areas. (Note that this period is just for a guide of replacement interval and isn't intended to guarantee the lifetime of the parts. They may be broken earlier because of shocks applied to the product and ambient operating temperature.)

•

Be sure to use this unit within the allowable ambient temperature range (5° to 40°C) and humidity range (80% or less).

When you use the unit out of this temperature range, the internal parts may be adversely affected or a malfunction may occur. In addition, when the temperature rises high, the characteristics of the HDD may deteriorate or its lifetime may be shortened. When you use the unit in a low temperature environment, supply it with power for at least 10 minutes before use.

•

Clean the product regularly to prevent the ventilation openings from being covered by dust.

Precautions for rack-mounting

•

When mounting this unit in a rack, ensure that the temperature inside the rack doesn't rise to 40°C or higher. When

installing a rack, you are recommended to install fans to keep the temperature inside the rack 30°C or lower.

•

Don't install a device that becomes hot under this unit. Otherwise the inside temperature may rise, causing a failure.

•

Don't give a shock to all HDD devices in the rack.

•

Before taking this unit in or out of the rack, be sure to turn off HDD devices being energized in the rack.

•

Don't place this unit near a device that generates vibrations.

Changing installation location

•

When moving this unit, be sure to turn off the MAIN switch, make sure that the unit is completely stopped, and then unplug

the power cord. When this unit is exposed to excessive shock while being energized, the internal electronic parts or HDD may be damaged. Be careful especially while the power indicator or access indicator is blinking.

•

Don't move this unit for at least one minute after you turn off the power. Even after the power is turned off, the disc in the

HDD keeps rotating by inertia for a while and the head is in an unstable state. This unit in such state is more vulnerable to vibrations and shocks than while being energized. Be careful not to give this unit even a slight shock for at least one minute after turning off the power. Wait at least one minute for the disc to stop, and then you can move the product.

•

When moving this unit, cover it with shock absorbers to prevent shocks to the inside.

•

When placing this unit on a ﬂ oor, lay it gently on a soft mat or cloth.

Maintenance

•

Gently wipe dirt off the cabinet with a soft cloth.

•

When dirt persists, clean it off using a cloth soaked in water-diluted neutral detergent and wrung well and then wipe dry.

•

When using a chemical cleaning cloth, follow its instructions.

•

Don't use solvent such as benzene and thinner. Otherwise the surface of the product may deteriorate or the coating may

come off.

Notes for constructing a surveillance system using this unit

•

When constructing a surveillance system using this unit, you are recommended to check its operation by connecting or

combining it with other devices in advance.

•

Don't use the alarm function of this unit for the purpose of making serious decisions or for applications involving human

lives.

•

When you unplug the power cord or turn off the breaker during recording, the HDD may be broken or recorded data may

become unable to be played back.

•

When the user or any third party uses external devices wrongly, or external devices are affected by electric noise or they

are damaged or repaired, the saved data may be lost. Mitsubishi doesn't take any responsibility for damages related to such data loss.

•

Don't use the function to control the powers of external devices using the bus power of this unit.

•

External devices you want to use may not be suitable for the intended application of this unit. For details, you are

recommended to contact your Mitsubishi dealer.

•

Don't disconnect the cables while this unit is running. Otherwise a failure may be caused.

ENGLISH

For important recordings

•

Be sure to perform test recording before starting the practical operation of this unit, and also check regularly that the

recording is performed correctly according to the settings during the practical operation.

•

Mitsubishi doesn't compensate for data not recorded or not played back correctly because of a failure occurring in this unit

or connected devices during the use of this unit.

•

As a preparation for unexpected breakdown or accident, you are recommended to make regular backups of important

recordings. Though digital signals don't deteriorate, playback or recording may become impossible because of aging deterioration of discs depending on the storage conditions.

•

This unit records data digitally. Therefore, exercise caution in recording video images protected by copyright.

Supplied power cord

•

The supplied power cord is designed for this unit only. Don't use this cord for other products.

Network

•

It is recommended to conﬁ rm with your network administrator about the network settings in advance.

•

As this unit is operated through network, you may suffer from damage as follows.

(1) Leakage or drain of information through this unit. (2) Unauthorized operation of this unit by malicious third parties. (3) Disturbance or deactivation of this unit by malicious third parties. To prevent damage listed above, take sufﬁ cient network security measures on your own responsibility.

Caution and care (continued)

Disclaimer

•

Mitsubishi assumes no responsibility or makes no compensation for operation error of your surveillance system, loss

of recorded data, or other damages or losses due to a failure in this unit. In no event will Mitsubishi repair, restore, or reproduce recorded data.

•

In no event will Mitsubishi assume responsibility or liability for the following:

(1) Disassembly, repair, or alteration of this unit by the user or installer. (2) Failure or breakdown in or damage to this unit resulting from misuse or careless handling by the user or installer. (3) Inconvenience or damages resulting from inability to display or record images or to operate the unit's functions

correctly due to any reason or cause including breakdown or failure in this unit.

(4) Failure in this unit due to combination with other equipment manufactured by a third party, or inconvenience or

damages resulting from such failure.

(5) Inconvenience, damages, or claims arising out of breakdown in this unit or loss of recorded video data due to

replacement of the built-in HDD by the user or installer.

(6) Inconvenience or damages arising out of breakdown in this unit or inability to display or record images due to natural

disaster including earthquake and storm.

(7) Inconvenience, damages, or claims arising out of breakdown in the built-in HDD or loss of recorded video data due to

impact or vibration or environmental factors such as temperature at the installation site.

(8) Demand for damages or claim of infringement of privacy on the ground that the video monitored or recorded by the

user become public or are used for any purpose other than surveillance for whatever reason. (9) Incidental, special, or consequential damages arising directly or indirectly related to this unit. (10) Failure caused by any program created based on the command data provided by Mitsubishi, or inconvenience,

damages, or losses resulting from such failure.

•

This unit is intended for recording and playback of video monitored by cameras. Mitsubishi doesn't assure that this unit is

capable of preventing crimes.

Note

Open source software

Thank you for purchasing Mitsubishi network recorder DX-NV100E (hereinafter referred to as “Product”). Before using this Product, please be sure to read the Software License Agreement on the next page with regard to the software contained in

“

this Product (hereinafter referred to as

terms and conditions of the Software License Agreement.

This Product contains software programs that are covered by GNU General Public License or GNU Lesser General Public License. Such software programs are excluded from Licensed Software and not covered by the Software License Agreement. For the terms and conditions for use of the software programs covered by GNU General Public License or GNU Lesser General Public License, please see “Notice about software to which GNU GPL/LGPL is applied”*.

Other open source software contained in this product is excluded from Licensed Software and not covered by the Software License Agreement. For the terms and conditions for use of these software programs, please see “Notice about other open source software”*.

* The document of “Notice about software to which GNU GPL/LGPL is applied” and

software”

CD supplied with this Product.

are contained (in the format of electronic ﬁ les as notice_GPL_LGPL.pdf) in the “OpenSoft_License” folder in the

Licensed Software”). By using this Product, you are agreeing to be bound by the

“Notice about other open source

Software License Agreement

This Software License Agreement (“Agreement”) is an agreement between you (“User”) and Mitsubishi Electric Corporation (“Licensor”) with regard to the license to use Licensed Software.

Article 1 (Grant of license)

Licensor hereby grants to User a nonexclusive, nontransferable license to use Licensed Software.

Article 2 (License)

1. The license to use Licensed Software granted hereunder shall mean the User’s right to use Licensed Software solely on

this Product. User is hereby allowed to refer to the descriptions and instructions related to Licensed Software contained in the user’s guide of this Product to the extent necessary for use of such Licensed Software.

2. User shall not reproduce, copy, or modify, in whole or in part, or make addition or alteration to Licensed Software and

pertinent documents.

3. User shall use Licensed Software in accordance with the operating instructions described in the user’s guide.

Article 3 (License conditions)

1. User shall not transfer to any third party the license stipulated in the preceding article.

2. User shall not disassemble, decompile, or otherwise analyze the source code of Licensed Software.

Article 4 (Ownership of Licensed Software)

All and any rights including copyrights related to Licensed Software and pertinent documents shall be owned by Licensor or the original right holder who granted to Licensor the right to sublicense Licensed Software (hereinafter referred to as “Original Right Holder”). User shall not own any rights other than the license granted hereunder with regard to Licensed Software and pertinent documents.

Article 5 (Disclaimer)

Licensor and Original Right Holder shall make no warranties whatsoever with regard to Licensed Software and have no liability for any damages suffered by User or any third party arising out of User’s execution of the license granted hereunder, except in cases where any applicable laws are extended.

Article 6 (Responsibility toward third party)

Any issues related to intellectual property rights, including but not limited to rights of privacy, copyright, and patent, involving any third party arising out of User’s use of Licensed Software shall be settled by User on its own responsibility, and Licensor shall have no responsibilities for such issues.

Article 7 (Conﬁ dentiality)

User shall keep secret the details of Licensed Software and pertinent documents provided hereunder and the contents of this Agreement that are unknown publicly and shall not disclose or leak such details and contents to any third party without consent of Licensor.

Article 8 (Termination)

In case of either of the following events, Licensor may terminate this Agreement immediately and may claim against User for resulting damages it suffers.

(1) User’s violation of any provision of this Agreement. (2) Occurrence of ﬁ ling against User for seizure, provisional seizure, provisional injunction, or other forcible execution.

Article 9 (Disposal of Licensed Software)

If this Agreement is terminated pursuant to the preceding article, User shall dispose of Licensed Software, pertinent documents, and any copies thereof in its possession within two weeks after termination hereof and shall provide Licensor with a written certiﬁ cation of such disposal.

Article 10 (Update of Licensed Software)

If User updates Licensed Software using an update CD supplied or sold by Licensor or any other means, this Agreement shall remain applicable to the updated version of such Licensed Software, unless Licensor provides additional separate terms and conditions for using the updated version of such Licensed Software.

Article 11 (Miscellaneous)

1. If any provision of this Agreement is determined to be invalid by law, the remaining provisions hereof shall remain valid

and enforceable.

2. If any doubt arises in relation to matters not deﬁ ned herein or interpretation hereof, Licensor and User shall discuss

such doubt and attain a solution in a faithful manner.

ENGLISH

Features/Contents

Features

Network recorder having a large-capacity hard disc drive (HDD)

This recorder is able to record images captured by up to 16 surveillance IP cameras. In addition, this recorder is equipped with a reliable, high speed large capacity hard disc drive.

HDD operation mode

You can select 2 types of HDD operation modes - spanning or mirroring.

Easy setup

You can easily make the settings of this recorder using the client software.

Alert function

This recorder is equipped with a terminal that informs troubles of the recorder.

Caution and care ...........................................................2

Note ................................................................................. 6

Open source software .................................................6

Software License Agreement ....................................... 7

Features .........................................................................8

Contents ......................................................................... 8

Major operations and their functions .......................... 9

Front view (door opened) ............................................9

Rear view ....................................................................10

Connections ................................................................. 12

Connection for alarm recording ...............................13

Cable clamping ..........................................................14

Caution in installing multiple recorders

in an EIA rack ..................................................14

Startup ........................................................................15

Speciﬁ cations of this recorder ................................15

Contents

Setting the mode of this recorder .............................. 16

Troubleshooting ..........................................................18

Error indications ..........................................................20

Speciﬁ cations ..............................................................22

Viewing displays

Tips

Reference information concerning operation

Notice

Cautionary items concerning operation

Reference item and page number

HDD operation mode .................................................16

Mode selection ...........................................................16

Illumination status of indicators ..............................18

Checking the status of the recorder

Troubleshooting .........................................................19

How to read this manual

(Refer to this information when operating):

(Caution required):

(See reference page):

..18

Major operations and their functions

Front view (door opened)

3 4 5 6 7

ENGLISH

1 POWER indicator

When the POWER button is pressed while the MAIN switch on the rear of this recorder is ON, this indicator illuminates. When this recorder is in the standby status or the MAIN switch on the rear of this recorder is OFF, this indicator goes out. It takes about 1 to 2 minutes for this recorder to be ready for operation after the POWER button is pressed. When this recorder is in the process of operation transition such as startup, this indicator blinks and other operations are not acceptable.

2 HDD A, HDD B indicators (ACCESS indicators)

While HDD A or HDD B is being accessed, the corresponding indicator momentarily blinks. They keep blinking during recording of data.

3 ALERT indicators (for HDD A and HDD B)

In case of an error of HDD A or HDD B, they blink or illuminate.

4 REC indicator

This indicator illuminates when this recorder starts recording. It goes out when the recorder stops recording.

5 ALARM REC indicator

This indicator illuminates when this recorder starts alarm recording. It goes out when the recorder stops alarm recording.

6 ALERT indicator

This indicator illuminates when the recorder notiﬁ es an important event such as an error occurring inside. And it blinks when the LAN LINK has an error.

109 11 12

7 IP-CAM indicator

This indicator illuminates when IP cameras are connected. And it blinks when the connection of an IP camera has an error. It goes out when IP cameras are not connected.

8 POWER button

The power is turned on when this button is pressed while the MAIN switch on the rear of the recorder is ON. When this button is pressed again, this recorder enters the standby mode. When this recorder is in the process of operation transition such as startup, the POWER indicator blinks and other operations are not acceptable.

9 REC/STOP button

When this button is pressed, this recorder starts recording and the REC indicator illuminates. When this button is held down for 2 seconds or longer, this recorder stops recording and the REC indicator goes out. When this button is held down for 2 seconds or longer during alarm recording, this recorder stops recording.

10 MIRRORING button

This button illuminates when the recorder is in a mirroring mode.

11 SELF TEST button

The self test starts when this button is pressed. It brinks during the test and it illuminates if no error is detected. And the indicator goes out when the error is detected.

12 CANCEL button

When this button is pressed while the alert is indicated, the indication is cleared.

Major operations and their functions (continued)

Rear view

532 4 6 7 8 9

1 MAIN switch

This is the main power switch. To use this recorder, set this switch to ON. Otherwise, the POWER button on the front panel of the recorder cannot turn on or off the recorder.

2 AC power socket

Use this socket to connect the supplied power cord. Earth terminal is used for safety. Insert the power cord of this recorder to the 100 to 240 V outlet with ground terminal.

Notice

• When the power outlet does not have an earth terminal, ask your dealer for grounding work (for pay). Never connect the ground terminal of the power cord to the gas pipe, water pipe, conductor rod and so on. Make sure to use the supplied power cord.

3 GND terminals

This terminal is used as common ground terminal.

4 RS-232C connector

This connector is used only for service purpose.

5 I/O terminals

EVENT terminals (1 to 4)

When the EVENT terminal is grounded, alarm recording starts.

MODE OUT terminals (1 to 2)

Output terminals to notify the current recorder status. MODE OUT 1 terminal outputs the recording status. MODE OUT 2 terminal outputs the alarm recording status.

Notice

• The MODE OUT terminal may output a signal for several seconds when the MAIN switch on the rear panel of the recorder is turned on or the recorder recovers from a power failure.

CALL OUT (+) terminal / CALL OUT (-) terminal

Output terminal to notify the trouble in the recorder and its exclusive ground terminal (isolation terminal).

Notice

• The CALL OUT terminal may output the signal for several seconds when the MAIN switch on the rear panel of the recorder is turned on or the recorder recovers from a power failure. Pay attention to this matter if you use peripheral devices to issue notiﬁ cation.

GND terminal

This terminal is used as common ground terminal.

DC 12V OUT terminal

This terminal outputs the direct voltage only when both the MAIN switch and the POWER button are on. The maximum electric current is 350 mA.

6 RESET button

When this button is pressed, this recorder is reset and the power is turned off. In this case, image data, menu settings, and the clock setting are retained.

7 SERIAL BUS ports

This connector is used only for service purpose.

8 LAN port

Port for the network between the IP cameras and the client PC.

9 Keyhole for antitheft lock

This is a hole to connect a commercially available antitheft cable manufactured by Kensington.

ENGLISH

Connections

IP camera

See the supplied sheet for the connectable IP cameras.

Client PC

Hub

Power cord

for the Continent

for U.K

ensor

<Cable termination> Cable end connected to I/O terminal

5-7 mm strip-off

Applicable wire

0.32-0.65 mm (AWG 28-22)

Secure the power cord using the supplied clamp band to prevent disconnection. ( Page 14)

Notice

• Depending on the operating condition of the recorder, its operation and control of external devices may become slow or unstable.

EVENT 1-4 input terminals

[Input circuit]

Input terminal

10kΩ

22kΩ

0.047µF

[Input conditions] Grounding for 200 ms or longer [Input interval] At least 1 second [Specifications] Active: When terminals are short-circuited or

“Low” level voltage is applied. Non active: Open

ENGLISH

GND

<Recorder's internal circuit>

CALL OUT output terminal

[Output circuit]

<Recorder's internal circuit>

MODE OUT 1-2 output terminals

[Output circuit]

<Recorder's internal circuit>

4.7kΩ

CALL OUT (+) terminal

CALL OUT (-) terminal

Output terminal

GND

[Specifications] Warning alarm signal (Photocoupler output) Active: Short-circuit Maximum current is 7 mA DC. Non active: Open Maximum voltage is 24 V DC.

* The terminal may output a signal for several seconds when the MAIN switch on

the rear panel of the recorder is turned on or the recorder recovers from a power failure.

[Specifications] Active: “Low” level output Maximum current is 7 mA DC. Non active: Open Maximum voltage is 24 V DC.

* Use the recorder within the ratings shown above. * The terminal may output a signal for several seconds when the MAIN switch on

the rear panel of the recorder is turned on or the recorder recovers from a power failure.

Connection for alarm recording

Following ﬁ gure shows an example of the connection of alarm signal corresponding to alarm sensor 1.

Alarm switch

Connections (continued)

Cable clamping

Step

1 Insert the supplied clamp band into the clamp hole

on the rear of the recorder.

•

The clamp hole is for the power cable.

Step

2 Run the cable to be clamped around the clamp

band as shown in the ﬁ gure.

•

The rough side of the band should face up.

Step

3 Pull the end of the clamp band until it is tightened.

Caution in installing multiple recorders in an EIA rack

Follow the steps below to install the recorder in an EIA rack (occupying 2U space) using the rack mount adaptor (DX-RM3). 1 Remove the feet from the bottom of the recorder. (4 feet) 2 Fit the rack mount adaptor using the screws on both sides of the recorder. (2 screws on each side) 3 Secure the recorder to the EIA rack using screws. Prepare appropriate screws for your rack.

Rack mount adaptor (DX-RM3)

Screws on the recorder (2 screws on each side)

Feet on the bottom of the recorder (4 feet)

Startup

Step

1 Turn ON the MAIN switch on the rear panel of this recorder.

Step

2 Check that the POWER indicator goes out and then press the POWER button on the front panel of the recorder.

Step

3 Initial setting - IP address setting

Set the IP address of this recorder using the special application software stored in the supplied CD.

• The default setting of the IP address is 192.168.0.100.

• A full-rights user (user ID: "root" password: "admin000") has been registered as factory-preset users. You can change the password, however, the user ID cannot be changed.

Step

4 Operation

• To operate this recorder, the special client software is required. Refer to the instruction manual supplied with the client software.

• Users can access the recorder from multiple PCs using the same password and user ID. Up to 3 sessions can access simultaneously.

Speciﬁ cations of this recorder

Connectable IP camera IP camera See the supplied sheet.

Compression format MPEG4 Maximum number of connectable IP

cameras

Live image Live image display Available through the client software Recording Compression format MPEG4 (Compressed by the connected cameras.)

Number of frames to be recorded Depends on the connected cameras and the speciﬁ ed

Maximum number of frames to be recorded (per channel)

Image resolution 720 x 576, 640 x 480, 320 x 240, 160 x 120

Recording rate Up to 7 Mbps Alarm recording Yes Pre-alarm recording Yes (15 seconds at the maximum)

16 Make sure to set the total recording value to 7 Mbps or less. (Example) When connecting 16 cameras: 0.4 Mbps x 16

recording rate. 25 frames/s / 30 frames/s (Depends on the connected cameras.)

(Depends on the connected cameras.)

ENGLISH

Tips

• Using the software stored in the supplied CD, you can make or check the settings of this recorder. For the usage, refer to the instruction manual of the software.

1 NV100 IP-Address Setup (software for IP address setting) 2 NV100 Setting Tool (software for other settings) 3 NV100 System Tool (software for service)

Setting the mode of this recorder

HDD operation mode

This recorder has 2 HDD operation modes as described below.

Notice

• When you change the HDD operation mode, initializing the HDD is required. After changing the HDD operation mode, you cannot startup this recorder unless the HDD is initialized. Note that when you initialize the HDD, the already recorded data cannot be played any longer.

Spanning mode (factory default)

This mode regards and uses 2 built-in HDDs as 1 HDD. The total data capacity of 2 HDDs is available.

Notice

• When even one HDD fails, recording on the recorder cannot be continued. You cannot play the data any longer even when another HDD is normal.

Mirroring mode

This mode records the same data to 2 built-in HDDs simultaneously.

If one of the HDDs fail, by replacing the failed HDD, the data stored in the other HDD is automatically copied to the newly mounted HDD and the HDDs are restored to the original condition before failure. (Data synchronization)

Synchronization of 500-GB data takes about 8 hours. This time is approximate and given as a guide only, assuming that this recorder performs no other operations during the data synchronization. Therefore, a longer time is required for the data synchronization when the recorder is in the playback or recording mode.

When the data synchronization is interrupted by the operation such as power-off, the recorder resumes the synchronization after the power is restored.

Notice

Mode selection

Before you change the operation mode of this recorder (mirroring or spanning mode), make sure to delete the HDD management information according to the following procedures. When you change the operation mode without deleting the management information, the data may not be recorded properly.

In addition, when you change the operation mode, the already recorded data cannot be played any longer. Before changing the operation mode, check carefully that the settings are made correctly and there will be no problem if the data should become unable to be played back.

It is recommended to make backups of the important data before changing the operation mode.

Notice

• Note that when you delete the management information, the payback of the recorded data become disabled.

Step

1 Press the POWER button on the front panel and

then turn OFF the MAIN switch on the rear of this recorder.

Step

2 Open the front door and remove the screw.

Step

3 Slide the front unit to the right and remove.

• When you replace the failed HDD in mirroring mode, make sure to use an unused HDD. When you mount the used HDD, the data synchronization may fail and the data may be damaged.

Notice

• Do not disconnect the cable connected to the front unit.

Step

4 Set the MODE rotary switch to 7.

• The mode is set using the MODE rotary switch inside the front unit.

TEST button

MODE rotary switch

Step

5 Turn ON the MAIN switch on the rear panel and

then press the POWER button on the front panel of this recorder.

Step

6 After the recorder boots up and the buzzer sounds,

press the TEST button.

• The management information deletion function is activated and the HDD A or B indicator starts blinking. Upon completion of the deletion, the indicator illuminates.

Step

7 Set the MODE rotary switch to the number

corresponding to the desired operation mode.

MODE rotary switch HDD operation mode

0 Do not use 1 Spanning 2 Mirroring

3 to F Do not use.

Step

8 Press the POWER button on the front panel and

then turn OFF the MAIN switch on the rear of this recorder.

Step

9 Attach the front unit.

• Attach the unit and push it to the left.

ENGLISH

Step

Fix the front unit with screw and close the front

door.

Step

Turn ON the MAIN switch on the rear of this

recorder.

Step

Initialize the HDD using the supplied software for

service.

Notice

• Note that when you initialize the HDD, the already recorded data cannot be played any longer.

Before you initialize the HDD, check sufficiently that

there is no recorder having the same IP address in the same network to prevent deleting the data in other recorders unexpectedly.

Troubleshooting

Illumination status of indicators

The indicators on the front panel of the recorder blinks or illuminates, showing the condition of the recorder as shown in the table below.

SELF TEST

HDD operation mode

Mirroring

Spanning

Error

POWER REC

Green Red Red Amber Green Green Green

ALARM

REC

ALERT IP-CAM

MIRRORING

Error after startup

Camera connection

Self test Executing

Error during startup

: The indicator goes out.

: The indicator illuminates.

: The indicator blinks.

Normal (no error)

LAN LINK error

Error

No camera connected

Connection error

Camera connected

Error detected

No error detected

HDD recognition error

Error occurred or no response returned during reading-out of the management information

Not formatted

Checking the status of the recorder

This recorder uses many electronic parts and HDDs and malfunction may occur in them. By checking the status of the recorder (faulty or normal) using the self test function, you can ﬁ nd a malfunction, if any, at an early stage and prevent the recorder from remaining faulty.

Step

1 Press the SELF TEST button on the front panel of the recorder.

The indicator on the button blinks during self test. It illuminates when no error is detected. When the indicator goes out, the error is detected. Consult your dealer.

Troubleshooting

If problems with the unit persist even after you followed the suggestions below, please stop using the recorder, disconnect the power cord and contact the retailer from whom you purchased the recorder.

Symptom Where to check Page

ENGLISH

The recorder does not turn on.

Power is on, but the recorder does not work.

Installation

Recording does not start. Are cameras to be recorded set correctly?

Recording does not stop.

Alarm recording does not

Recording

start.

Cannot access the recorder from the personal computer.

Communication

Is the power cord properly plugged in? Check that the MAIN switch on the rear panel is not OFF.

Check that the POWER indicator is not blinking.

The recorder does not work while the POWER indicator is blinking.

The protection functions may be working. Reset the recorder by pressing the RESET button on the rear panel

using a pointed object such as a ballpoint pen and then turn on the power again.

Is the ALERT indicator illuminating while the POWER indicator is

blinking? Are both the SELF TEST and POWER indicators blinking? If so, the HDD may not be identiﬁ ed.

Check the illumination status of the IP-CAM indicator.

During normal recording or alarm recording, press and hold down

the REC/STOP button for 2 seconds or longer.

Are the alarm recording settings made correctly? Are the external sensors and other devices connected correctly?

Is the personal computer connected to the recorder correctly? Are the cables connected correctly? Are proper cables being used? Check that the IP address of the recorder and that of the personal

computer are different.

Is the recorder able to receive a ping command from the personal

computer?

Turn off the power of this recorder by the POWER button on the

front panel and the MAIN switch on the rear panel, and then turn it

on again.

Do not use broken hubs or routers or damaged network cables.

Otherwise, the system may not operate correctly.

Is the ALERT indicator blinking?

10, 12 10, 15

9, 18

12, 13

12 12

9, 10

Data acquisition is interrupted momentarily.

The buttons do not work.

Others

Is the heavy load imposed on the recorder? The HDD may have a minor error.

Check that the POWER indicator is not blinking. The recorder does

not work while the POWER indicator is blinking.

Error indications

When an error occurs in the recorder, the log is registered in the log list. To clear the alert, press the CANCEL button.

*1 : Alert level

Minor : Check the cause of the alert. By clearing the alert, you

can keep using the recorder. If the same alert appears frequently, contact your dealer.

Major : Contact your dealer.

*2 : (The following numbers are displayed in

.) 01 : CH 1 02 : CH 2 03 : CH 3 04 : CH 4 05 : CH 5 06 : CH 6 07 : CH 7 08 : CH 8 09 : CH 9 10 : CH 10 11 : CH 11 12 : CH 12 13 : CH 13 14 : CH 14 15 : CH 15 16 : CH 16

LOG display

LOG number

5100 LOG5100 • The recorder is rebooted. • Press the CANCEL button on the

5101 5121

9900 LOG9900 • The HDD management information is

6100 LOG6100 • No HDDs can be recognized. • Check whether the HDD has no

6200 LOG6200 • No internal HDDs can be recognized. • Contact your dealer. Output Major

example in the

client software

LOG5101 LOG5121

Cause Remedy

• The recorder is rebooted for watchdog operation.

damaged.

front panel to clear the alert.

- Output Minor

malfunction.

• Turn off the power of the recorder and then turn it back on.

• Check the connection.

Call-out

signal

output

Output Minor

Alert

level*1

6400 LOG6400 • The HDD cannot be recognized during

mirroring mode.

1400 LOG1400 • An error occurs during recording. • Check whether the HDD has no

2400 LOG2400 • An error occurs during data acquisition. • Start the operation again.

1500 1600

1300 2300

*2 LOG54 *2

LOG1500 LOG1600

LOG1300 LOG2300

• An error is detected in the data stored in the HDD.

• An error occurs during writing/reading the HDD.

• The HDD is exposed to vibrations and shocks.

• The IP camera is not connected correctly. • Press the CANCEL button on the

• Check whether the HDD has no malfunction.

• Turn off the power of the recorder and then turn it back on.

• Check the connection.

malfunction.

• Turn off the power of the recorder and then turn it back on using the POWER button on the front panel.

• Turn off the power of the recorder and then turn it back on using the MAIN switch on the rear panel.

• Press the CANCEL button on the front panel to clear the alert.

• Check the HDD. Does not

• When no abnormality is found, you can keep using the recorder.

• When errors occur repeatedly, check the HDD and cables and reboot the recorder.

front panel to clear the alert.

• Check whether the recorder and camera are connected correctly and turned on.

Output Minor

Does not output

output

Does not output

Output Minor

Minor

<Error log> (continued)

LOG display

LOG number

5200 LOG5200 • The recorder is used in a high

example in the client software

Cause Remedy

temperature environment.

• Turn off the power and install the recorder in an environment of 5 to 40 °C.

Call-out

signal

output

Output Minor

Alert

level*1

ENGLISH

5201 LOG5201 • The recorder is used in a high

temperature environment.

5300 LOG5300 • The fan stops. • If the fan stops, turn off the power

8000 LOG8000 • An error occurs in LAN LINK. • Check the LAN connection. Does not

8501 LOG8501 • Recording stops temporarily because the

received data size becomes too large.

• Contact your dealer. Output Major

Output Major

and contact your dealer immediately.

output

- Does not

output

LOG display

LOG number

0001 P-LOSS Power failure occurs during operation.

0002 P-RETURN Power failure is recovered.

0110 REC OFF Normal recording stops.

0111 REC ON Normal recording starts.

0112 REC COM OFF Normal recording stops via communucation.

0113 REC COM ON Normal recording starts via communucation.

example in the client software

Operation

Minor

0501 SYS RST RESET button on the rear panel is pressed.

0590 WNG RESET The call-out output is stopped.

0900 FW VER.UP Main ﬁ rmware is updated.

Speciﬁ cations

Rated Power Supply 100 to 240 V AC, 50/60 Hz Rated Input 0.58 - 0.32 A (100-240 V) Operating Temperature 41 °F-104 °F (5 °C to 40 °C) Relative Humidity Max. 80 (%) Altitude Max. 2000 (m) Dimensions 300 (Width) x 350 (Depth) x 88 (Height) (mm) Weight 6.7 kg (with 2 HDD mounted)

Control terminals EVENT (1-4) Active: When terminals are short-circuited or “Low” level voltage is applied.

Non active: Open Mode out (1-2) Active: “Low” level output Maximum current 7 mA DC Non active: Open Maximum voltage 24 V DC Call out +/– Active: Short-circuit (Photo coupler output) Maximum current 7 mA DC Non active: Open Maximum voltage 24 V DC Ground terminal DC 12 V Output Maximum 350 mA DC (when Main switch and power button are turned on)

Serial port RS-232C D-SUB 9 pin LAN Connector form: RJ-45 Physical interface: 10BASE-T/100BASE-TX Serial bus

Accessories: AC power cord (For U.K/for the Continent) 2 Cable clamping band 2 Installation and operation manual (this manual) 1 CD 1 Sheet for supplementary information 1 (IP cameras connectable to DX-NV100E)

Design and speciﬁ cations are subject to change without notice.

+ 53 hidden pages

Mitsubishi DX-NV100E OPERATION MANUAL

Specifications and Main Features

Frequently Asked Questions

User Manual