Mitsubishi Electric DPro930SB-BK, DPro930SB-BKAB, DPro930SB-BKA, Diamond Pro 930SB, DPro930SB-BKB Service Manual

PART NO. 599910624

COLOR MONITOR Diamond Pro 930SB

MODELS DPro930SB -BK(A)/(B)/-BK(B)

200307
08M530A3
08M540B3
08M530B3

SERVICE MANUAL

NEC-MITSUBISHI ELECTRIC VISUAL SYSTEMS CORPORATION

OCTOBER 2002

WARNING

The SERVICE PERSONNEL should have the appropriate technical training, knowledge and

experience necessary to:

• Be familiar with specialized test equipment, and

• Be careful to follow all safety procedures associated with high voltage CRT circuit designs to

minimize danger to themselves and their coworkers.

To avoid electrical shocks, this equipment should be used with an appropriate power code and be

connected only to a properly grounded AC outlet.

This equipment utilized a micro-gap power switch. Turn off the set by first pushing the front panel

power switch. Next, remove the power cord from the AC outlet.

To prevent fire or shock hazards, do not expose this unit to rain or moisture.

This symbol warns the personnel that un-insulated voltage within the unit may have
sufficient magnitude to cause electric shock.

This symbol alerts the personnel that important literature concerning the operation and
maintenance of this unit has been included.
Therefore, it should be read carefully in order to avoid any problems.

PRODUCT SAFETY CAUTION

1. When parts replacement is required for servicing, always use the manufacturer's specified replacement.

2. Comply with all caution and safety-related notes on the product display chassis and picture tube.

3. When replacing the component, always be certain that all the components are put back in the place.

4. When servicing display monitor unit, it is required that the provided lead dress is used in the high voltage
circuit area.

5. It is also recommended that shatter proof goggles are worn, when removing installing and handling the
picture tube. People not equipped with the proper precautionary measures mentioned should keep the
picture tube away from body while handling.

6. As for a connector, pick and extract housing with fingers properly since a disconnection and improper
contacts may occur, when wires of the connector are led.

7. Use a proper screwdriver. If you use screwdriver that does not fit, you may damage the screws.

8. X-radiation precaution
This product contains critical electrical and mechanical parts essential for X-ray protection.
Normal anode voltage is 26.0 kV at zero beam picture tube current under AC 100-120V/220-240V input,

and anode voltage must not exceed the voltages shown below under any operation condition.
To measure anode voltage set brightness for very dim picture, and use a high impedance volt meter

between chassis and anode lead and measure high voltage.
If high voltage exceeds the specifications on the chassis schematic diagram, take the necessary

corrective action.

Table MAXIMUM ANODE VOLTAGE

beam current at 0 mA at 0.6 mA at 1.2 mA

A/B Ver. 31.0 kV 30.5 kV 30.5 kV

9. When you degauss the set with an external degaussing coil, you must keep strictly item “ * Notes about
degaussing method “ of ADJUSTMENT Procedures.

CONTENTS

Page No.

USER'S MANUAL ------------------------------------------------------------------------------- 1-1

SERIAL NUMBER INFORMATION ---------------------------------------------------------- 2-1

DISASSEMBLY ----------------------------------------------------------------------------------- 3-1

ADJUSTMENT PROCEDURES -------------------------------------------------------------- 4-1

INSPECTION -------------------------------------------------------------------------------------- 5-1

TROUBLE SHOOTING ------------------------------------------------------------------------- 6-1

CIRCUIT DESCRIPTION ----------------------------------------------------------------------- 7-1

REPLACEMENT PARTS LIST --------------------------------------------------------------- 8-1

BLOCK DIAGRAMS ---------------------------------------------------------------------------- 9-1

SCHEMATIC DIAGRAMS --------------------------------------------------------------------- 10-1

PACKING SPECIFICATION ------------------------------------------------------------------- 11-1

1-1

User's Manual

1. A Version

www.mitsubishidisplay.com

1

9

"

Diamond Pro 930

SB

18" Viewable Image Size

USER’S MANUAL

1-2

Index

Warning.......................................................................................1

Contents ......................................................................................2

Quick Start...................................................................................3

Controls.......................................................................................5

Recommended Use...................................................................... 8

Specifications ............................................................................10

Features ....................................................................................11

Troubleshooting.........................................................................13

References ................................................................................15

Limited Warranty........................................................................16

TCO’95 ...................................................................................... 17

Avertissement............................................................................20

Contenu.....................................................................................21

Mise en marche rapide .............................................................. 22

Commandes ..............................................................................24

Usage recommandé...................................................................28

Fiche technique ......................................................................... 30

Fonctions...................................................................................31

Dépannage ................................................................................ 33

Références ................................................................................35

Garantie limitée .........................................................................36

TCO’95 ...................................................................................... 37

Sicherheitsvorkehrungen ...........................................................39

1-3

1

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. ALSO, DO NOT USE
THIS UNIT'S POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS THE PRONGS
CAN BE FULLY INSERTED.
REFRAIN FROM OPENING THE CABINET AS THERE ARE HIGH VOLTAGE COMPONENTS INSIDE. REFER SERVICING
TO QUALIFIED SERVICE PERSONNEL.

WARNING

Canadian Department of Communications Compliance Statement

DOC: This Class B digital apparatus meets all requirements of the Canadian

Interference-Causing Equipment Regulations.

C-UL: Bears the C-UL Mark and is in compliance with Canadian Safety Regulations

according to C.S.A. C22.2 No. 950.

FCC Information

1.

Use the attached specified cables with the

Diamond Pro 930SB-BK

color monitor so as not to

interfere with radio and television reception.
(1)

Please use the supplied power cord or equivalent to ensure FCC compliance.

(2) Shielded captive type signal cable.

Use of other cables and adapters may cause intereference with radio and
television reception.

2.

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy, and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.

• Consult your dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

If necessary, the user should contact the dealer or an experienced radio/television
technician for additional suggestions. The user may find the following booklet, prepared
by the Federal Communications Commission, helpful: ”How to Identify and Resolve
Radio-TV Interference Problems.“ This booklet is available from the U.S. Government
Printing Office, Washington, D.C., 20402, Stock No. 004-000-00345-4.

CAUTION

RISK OF ELECTRIC SHOCK • DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

This

symbol warns user that uninsulated voltage within the unit may have sufficient magnitude to cause

electric shock. Therefore, it is dangerous to make any kind of contact with any part inside this unit.

This symbol alerts the user that important literature concerning the operation and maintenance of this
unit has been included. Therefore, it should be read carefully in order to avoid any problems.

1-4

2

Your new Diamond Pro 930SB monitor box* should contain the
following:

• Diamond Pro 930SBMonitor with tilt/swivel base

• Power Cord

• Captive Signal Cable

• User’s Manual

Contents

Power Cord

User’s Manual

* Remember to save your original box and packing material to transport or ship the monitor.

Captive Signal Cable

1-5

3

Quick Start

Figure A.1

To attach the Diamond Pro monitor to your system, follow these
instructions:

1. Turn off the power to your computer.

2. If necessary, install the display card into your system. For more information,
refer to the display card manual.

3. For the PC: Connect the 15-pin mini D-SUB of the captive signal cable to the
connector of the display card in your system (Figure A.1). Tighten all screws.

For the Mac: Connect the Diamond Pro Macintosh cable adapter (not in­cluded) to the monitor connector on the Macintosh (Figure B.1). Attach the
15-pin mini D-SUB end of the captive signal cable to the Diamond Pro
Macintosh cable adapter on the computer (Figure B.1). Tighten all screws.

NOTE: To obtain the Diamond Pro Macintosh cable adapter, call

NEC-Mitsubishi Electronics Display of America, Inc. at [phone].

4. For download information on the Windows

®

95/98/Me/2000/XP INF file
for your Diamond Pro monitor, refer to the References section of this User’s
Manual.

5. Connect one end of the power cord to the Dimond Pro monitor and the other
end to the power outlet (Figure C.1).

6. Turn on the monitor (Figure D.1) and the computer.

NOTE: If you have any problems, please refer to the Troubleshooting section of

this User’s Manual.

Figure B.1

Captive Signal Cable

Captive Signal Cable

15-pin

mini

D-SUB

Mac Adapter

(Not Included)

1-6

4

Quick Start –continued

Figure D.1

Power

Cord

Figure C.1

Power Button

Power Indicator

1-7

5

Controls

OSD™ (On-Screen Display) control buttons on the front of the monitor function
as follows:

Main Menu Sub-Menu

EXIT Exits the OSD menu. Exits to the OSD controls

main menu.

NOTE:

Deactivates the OSD menu and activates the OSD menu when the OSD is turned off.

CONTROL Moves the highlighted Moves the highlighted area

area left/right to select left/right to select one of the
one of the sub-menu. controls.

NOTE:

When the OSD menu is off, CONTROL acts as a Hot key for Brightness.

CONTROL Has no function Moves the bar in the – or +

-/+ direction to decrease or

increase the adjustment.

NOTE:

CONTROL button will act as a “Hot Key” for Contrast when the OSM is off and Hot Key is on.

SELECT/ While in OSD, this will enter the Has no function.
SBMODE sub-menu. If OSD is off, this button

will turn on the SuperBright function.
NOTE: When the OSD is off, it will act as the SuperBright (SB) function key.

User can select between SB MODE OFF, SB MODE1, and SB MODE2. The first
time this key is pressed, the current SB Mode is indicated. Within a 3 second
window, if this key is selected again, the SB MODE will change to the next SB
MODE. For example, the current mode is SB MODE OFF, the key is pressed
twice within a 3 second time frame, the SB MODE will change to SB MODE1
and so on. The color temperature at each SB Mode is adjusted by appropriate
color control except for the sRGB mode whose color setting cannot be adjusted.
When the unit is turned off, it will reset to SB off mode.

RESET Resets all the controls within the high- Resets the highlighted control to

lighted menu to the factory setting. the factory setting.
NOTE: When RESET is pressed in the main and sub-menu, a warning window

will appear allowing you to select the reset function.

Brightness/Contrast Controls

Brightness: Adjusts the overall image and background screen brightness.
Contrast: Adjusts the image brightness in relation to the background.

Degauss: Eliminates the buildup of stray magnetic fields which alter the correct scan of the

electron beams and affect the purity of the screen colors, focus and convergence. When
activated, your screen image will jump and waver a bit as the screen is demagnetized.

NOTE:

Please allow a minimum of 20 minutes to elapse between uses of the Degauss Control.

Size and Position Controls

Left/Right: Moves the image horizontally (left or right).
Down/Up: Moves the image vertically (up or down).
Narrow/Wide: Decreases or increases the horizontal size of the image.
Short/Tall: Decreases or increases the vertical size of the image.

1-8

6

Controls –continued

Color Control/AccuColor®Control System

Color presets 1 through 5 selects the desired color setting. The bar is replaced by the
color setting choice from 1, 2, 3, sRGB, 5. Each color setting is adjusted at the factory to
the stated Kelvin degrees. If a setting is adjusted, the name of the setting will change from
Kelvin to Custom. NOTE: sRGB does not allow you to adjust each color.
Red, Green, Blue: AccuColor Control System decreases or increases the monitor’s red,
green or blue color guns depending upon which is selected. The change in color will
appear on screen and the direction (decrease or increase) will be shown by the bars.

sRGB mode: sRGB mode provides the suitable color managed picture image. You
can not change Red, Green and Blue colors, brightness and contrast individually.

Color Temperature Adjustment: Adjusts the color temperature of the screen image.

Geometry Controls

Geometry Controls Menu

The Geometry controls allow you to adjust the curvature or angle of the sides of your display.
In/Out (pincushion): Decreases or increases the curvature of the sides either inward or

outward.
Left/Right (pincushion balance): Decreases or increases the curvature of the sides either to
the left or right.

Tilt (parallelogram): Decreases or increases the tilt of the sides either to the left or right.
Align (trapezoidal): Decreases or increases the bottom of the screen to be the same as the top

.

Rotat

e (raster rotation): Rotates the entire display clockwise or counterclockwise.

Corner Correction: Allows you to adjust the geometry of the corners of your display

—

Top or Bottom.

Tools 1

Moiré Canceler: Moiré is a wavy pattern which can sometimes appear on the screen. The
pattern is repetitive and superimposed as rippled images. When running certain applications,
the wavy pattern is more evident than in others. To reduce moiré, adjust the level by using the
–/+ CONTROL buttons.

Linearity: This selection allows you to adjust the spacing of the area on the screen. The
purpose of this control is to ensure that a one-inch circle is a true one-inch circle wherever
it is on the screen. The best way to determine the vertical linearity is as follows:

• Draw equally spaced horizontal lines using a drawing application that has a ruler.

• Use the Vertical Balance control to adjust the lines near the top and bottom of your screen.

• Use the LINEARITY (VER.) control to adjust the spacing between the lines near the center and
top of your screen.

Convergence: Aligns all three colors (R,G,B) to form a single color (white). The purpose of
this control is to ensure that a white line drawn on the screen is as crisp and clear as
possible

.

•

Use the CONVERGENCE (HOR.) control to adjust the alignment of the white lines in the

left/right

direction.

• Use the CONVERGENCE (VER.) control to adjust the alignment of the white lines in the

up/down

direction.

1-9

7

Controls –continued

GlobalSync® Control: Eliminates picture impurities that may result from the
earth’s magnetic field. While in the sub-menus (TL: Top Left, TR: Top Right, BL:
Bottom Left, or BR: Bottom Right) use the –/+ control buttons to fine tune the
GlobalSync corrections.
NOTE: Mitsubishi recommends that you perform GlobalSync correction while

running a typical application such as a spreadsheet or text document.

Tools 2

Language: OSD controls menus are available in six languages.
OSD Position: You can choose where you would like the OSD controls menu to

appear on your screen. Selecting OSD Position allows you to manually adjust the
OSD controls menu left, right, up or down.

OSD Turn Off: The OSD controls menu will stay on as long as it is in use. In the
OSD Turn Off sub-menu, you can select how long the monitor waits after the last
touch of a button for the OSD controls menu to disappear. The preset choice is in
5 seconds step between 5–120 seconds.

O

SD Lock Out: This control completely locks out access to all OSD controls func-

tions except Brightness and Contrast. When attempting to activate OSD controls
while in the lock out mode, a screen will appear indicating that OSD controls are
locked out. To activate the OSD Lock Out function, press SELECT, then press + and
hold down simultaneously. To deactivate the OSD Lock Out, press SELECT, then
press + and hold down simultaneously.

IPM™ System Off Mode:

Enable: The IPM System works normally and all

stages of energy savings are utilized.

Disable: The Off Mode reset

NOTE:

For standard systems and graphics boards, keep the factory setting at ENABLE.

NOTE:

Don’t keep the Diamond Pro monitor on when ‘No Signal’ is applied. This could cause
image burn in on the screen due to the ‘No Signal’ message being displayed.

EdgeLock™ Control: Operating your monitor at a nonstandard timing may cause
images to appear darker than normal or have color distortion. Use of the
EdgeLock control will adjust images to their normal state.

Hot Key: This selection allows you to use as brightness control and –/+
as contrast control.

Factory Preset: Selecting Factory Preset allows you a reset most OSD

™

control
settings back to the factory settings. A warning statement will appear to confirm
that you do want to reset ALL settings. Individual settings can be reset by high­lighting the control to be reset and pressing the RESET button.

Information

Display Mode: Indicates the current mode and frequency setting of the monitor.
Monitor Info: Indicates the model and serial numbers of your monitor.

Refresh Notifier: A message will advise you if the refresh rate of the signal being

applied to the monitor by the computer is too low. For further information, please
refer to your display card or system manual.

1-10

8

Safety Precautions and Maintenance

FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE

FOLLOWING WHEN SETTING UP AND USING

THE DIAMOND PRO COLOR MONITOR:

• DO NOT OPEN THE MONITOR. There are no user serviceable parts inside and opening or

removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to
qualified service personnel.

• Do not spill any liquids into the cabinet or use your monitor near water.

• Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage

points, which can be harmful or fatal or may cause electric shock, fire or equipment failure.

• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or fire.

• Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall,

causing serious damage to the monitor.

•

Keep the monitor away from high capacity transformers, electric motors and other devices such as
external speakers or fans, which may create strong magnetic fields.

• If possible, position the monitor so that it is facing the east to minimize the effects of the earth’s

magnetic field.

• Changing the direction of the monitor while it is powered on may cause image discoloration. To

correct this, turn the monitor off for 20 minutes before powering it back on.

• When operating the Diamond Pro 930

SB

with its AC 100-240V worldwide power supply, use a
power supply cord that matches the power supply voltage of the AC power outlet being used. The
power supply cord you use must have been approved by and comply with the safety standards of
your country.

• In UK, use a BS-approved power cord with molded plug having a black (5A) fuse installed for use with
this monitor. If a power cord is not supplied with this monitor, please contact your supplier.

Cleaning Your Monitor

A special coating is provided on the glass (CRT) surface of this monitor to reduce a reflection and
static electricity on the glass surface. Due to the delicate coating on the glass surface, use a lint-free,
non-abrasive cloth (cotton or equivalent) and a non-alcohol, neutral, non-abrasive cleaning solution
to minimize dust. If the screen requires more than a light cleaning, apply a soft neutral detergent and
water directly to a soft cloth and use it upon wringing water, to clean the glass surface. Clean your
monitor regularly.

CAUTION:

The following agents will cause damage to the CRT when cleaning the glass surface:
Benzene, thinner, acid/alkaline detergent, alcohol detergent, detergent with abrasive powder,
detergent with anti-static agent, detergent for cleaning.

Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel
under the following conditions:

• When the power supply cord or plug is damaged.

• If liquid has been spilled, or objects have fallen into the monitor.

• If the monitor has been exposed to rain or water.

• If the monitor has been dropped or the cabinet damaged.

• If the monitor does not operate normally by following operating instructions.

• Allow adequate ventilation around the monitor so that heat can properly

dissipate. Do not block ventilated openings or place the monitor near a
radiator or other heat sources. Do not put anything on top of monitor.

• The power cable connector is the primary means of detaching the system
from the power supply. The monitor should be installed close to a power
outlet which is easily accessible.

• Handle with care when transporting. Save packaging for transporting.

Recommended Use

CAUTION

1-11

9

CORRECT PLACEMENT AND ADJUSTMENT OF THE MONITOR

CAN REDUCE EYE, SHOULDER AND NECK FATIGUE. CHECK THE

FOLLOWING WHEN YOU POSITION THE MONITOR:

Recommended Use –continued

• Adjust the monitor height so that the top of
the screen is at or slightly below eye level.
Your eyes should look slightly downward
when viewing the middle of the screen.

• Position your monitor no closer than 16 inches
and no further away than 24 inches from your
eyes. The optimal distance is 20 inches.

• Rest your eyes periodically by focusing on
an object at least 20 feet away. Blink often.

• Position the monitor at a 90° angle to
windows and other light sources to minimize
glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect
on your screen.

• If reflected light makes it hard for you to see your screen, use an anti-glare filter.

• Adjust the monitor’s brightness and contrast controls to enhance readability.

• Use a document holder placed close to the screen.

• Position whatever you are looking at most of the time (the screen or

reference material) directly in front of you to minimize turning your head
while you are typing.

• Get regular eye checkups.

Ergonomics

To realize the maximum ergonomics benefits, we recommend the following:

• Adjust the Brightness until the background raster disappears

• Do not position the Contrast control to its maximum setting

• Use the preset Size and Position controls with standard signals

• Use the preset Color Setting and Sides Left/Right controls

• Use non-interlaced signals with a vertical refresh rate between 75-160Hz

• Do not use primary color blue on a dark background, as it is difficult to see
and may produce eye fatigue due to insufficient contrast

For more detailed information on setting up a healthy work environment, write the
American National Standard for Human Factors Engineering of Visual Display Terminal
Workstations – ANSI-HFS Standard No. 100-1988 – The Human Factors Society, Inc.
P.O. Box 1369, Santa Monica, California 90406.

1-12

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Monitor Diamond Pro 930SBNotes
Specifications Monitor

Picture Tube Diagonal: 19 inch 90° deflection, 0.24 mm grille pitch,

Viewable Image Size: 18 inch medium short persistence phosphor,

Radius: 50,000 mm aperture grille CRT, multi-layered,

anti-static screen coating, dark-tint screen
and OptiClear® screen.

Input Signal Video: ANALOG 0.7 Vp-p/75 Ohms

Sync: Separate sync. TTL Level

Horizontal sync. Positive/Negative
Vertical sync. Positive/Negative
Composite sync. (Positive/Negative) (TTL Level)

Display Colors Analog input: Unlimited number of Colors Depends on display card used.

Synchronization Horizontal: 30.0 kHz to 110.0 kHz Automatically
Range Vertical: 50 Hz to 160 Hz Automatically

Resolutions Supported 640 x 480 @ 60 to 160 Hz

Some systems may not support

Resolution based on

horizontal and

800 x 600 @ 50 to 160 Hz

all modes listed.

vertical frequencies only

832 x 624 @ 50 to 160 Hz
1024 x 768 @ 50 to 132 Hz

NEC-Mitsubishi Electronics Display cites

1152 x 870 @ 50 to 118 Hz

recommended resolution at 85 Hz for

1280 x 1024 @ 50 to 101 Hz ...................

optimal display performance.
1600 x 1200 @ 50 to 87 Hz
1792 x 1344 @ 50

to

78 Hz

1800 x 1440 @ 50

to

73 Hz

1856 x 1392 @ 50

to

75 Hz

1920 x 1440 @ 50 to 73 Hz

Active Display Area Horizontal:

356 mm/14.0 inches Dependent upon signal timing used,

(Factory Setting) Vertical:

266 mm/10.5 inches and does not include border area.

Active Display Area

366 mm/14.4 inches Dependent upon signal timing used,

(Full Scan)

266 mm/10.5 inches and does not include border area.

Power Supply

AC 100 – 240 V, 50-60 Hz

Current Rating 2.2A @ 100-240 V

Dimensions

442 mm (W) x 443 mm (H) x 447.5 mm (D)

17.4 inches (W) x 17.4 inches (H) x 17.6 inches (D)

Weight 23.8 kg

52.5 lbs

Environmental Considerations

Operating Temperature: +5°C to +35°C / +50°F to +90°F

Humidity: 10% to 90%

Feet: 0 to 10,000 Feet

Storage Temperature: -20°C to +60°C / -4°F to +140°F

Humidity: 10% to 90%

Feet: 0 to 50,000 Feet

NOTE: Technical specifications are subject to change without notice.

Specifications

1-13

11

Features

SuperBrightTM Diamondtron® CRT: This patented flat aperture grille CRT delivers
an exceptional viewing experience with unprecedented brightness and contrast
and a virtually flat image that reduces distortion and glare so that what you see
on-screen is what you get on your printed output. The state-of-the-art Mitsubishi
U-NX

TM

electron gun and tight 0.24mm grille pitch delivers precise focus for

crisp, clear text and images.

SuperBright

TM

Mode: With the simple touch of a button, you can achieve up to

two times the normal brightness level. This function enhances the crispness of
images for clarity-conscious applications such as graphics, animation and video.

Super Bright Mode OFF: for text based images (normal use)
Super Bright Mode-1 ON: for images
Super bright Mode-2 ON: for moving image such as DVD movies

OptiClear® Screen Surface: Further reduces reflection and glare and increases

contrast without sacrificing focus level, clarity or brightness.
Dual Dynamic Beam Focus: Provides precise, continuous focus adjustments of the
electron beams and optimum image quality, even to the far edges of the screen.

AccuColor

®

Control System: Allows you to change between five color settings on

your display to match your personal preference. The sRGB-enabled color match­ing setting found within AccuColor helps achieve a consistent color environment
with other sRGB-enabled hardware and software applications.

On-Screen Diaplay Controls (OSD) : Allows you to quickly and easily adjust all
elements of your screen image via simple to use on-screen menus.

ErgoDesign

®

Features: Enhances human ergonomics to improve the working

environment, protect the health of the user and save money. Examples include
OSD controls for quick and easy image adjustments, tilt/swivel base for pre­ferred angle of vision, space-conscious cabinet design and compliance with
MPRII guidelines for lower emissions.

Plug and Play: The Microsoft

®

solution with the Windows® 95/98/Me/2000/XP
operating system facilitates setup and installation by allowing the monitor to send
its capabilities (such as screen size and resolutions supported) directly to your
computer, automatically optimizing display performance.

Intelligent Power Manager (IPM™) System: Provides innovative power-saving
methods that allow the monitor to shift to a lower power consumption level when
on but not in use, saving two-thirds of your monitor energy costs, reducing
emissions and lowering the air conditioning costs of the workplace.

Reduced Magnetic Field™ Technology: Reduces magnetic and alternating
electric field emissions and static electricity, addressing ergonomic concerns
regarding potential risks from extended computer monitor use.

1-14

12

Multiple Frequency Technology: Automatically adjusts monitor to the display
card’s scanning frequency, thus displaying the resolution required.

FullScan™ Capability: Allows you to use the entire screen area in most
resolutions, significantly expanding image size.

GlobalSync®/Corner Purity Control: Allows you to easily adjust impurities in the
four corners of your monitor.

Convergence Control: Allows you to adjust the horizontal and vertical conver­gence of the top and bottom area to ensure that a white line drawn on the screen
is as crisp and clear as possible.

Copyright 2002 by NEC-Mitsubishi Electronics Display of America, Inc.

Features –continued

1-15

13

Troubleshooting

No picture

• Display card should be completely seated in its slot.

• Power Button and computer power switch should be in the ON position.

• Signal cable should be completely connected to display card/computer.

• Check connector for bent or pushed-in pins.

Image is scrolling or unstable

• Signal cable should be completely attached to the computer.

• Check pin assignments and signal timings of the monitor and your display card with
respect to recommended timings and pin assignments.

•

If the Macintosh cable adapter is used, check for proper connection or make sure the
display card is Macintosh compatible and that the card is properly seated in the computer

.

LED on monitor is not lit

(no green, orange color can be seen)

• Power Switch should be in the ON position and power cord should be connected.

LED on monitor is flashing and/or dissapears

• Contact Customer Service at [phone].

Picture is fuzzy or color looks blotchy

• If the picture is fuzzy, adjust the Moiré Canceler control. If the color looks

blotchy, adjust the Brightness, Contrast or GlobalSync

®

controls, or use the

EdgeLock

™

control to change modes.

• Access the Degauss Control through OSD™ controls. Activate the Degauss Control.

CAUTION: A minimum interval of 20 minutes should elapse before the Deguass
Control is used a second time when not switching between modes.

Picture bounces or a wavy pattern is present in the picture

•

Move electrical devices that may be causing electrical interference away from the monitor.

• See inside cover of User’s Manual for FCC information.

Edges of the display image are not square

• Use the OSD Geometry Controls to straighten the edges.

• If possible, position the front of the monitor facing east.

Display image is not centered, too small, or too large

• Use the OSD Size and Position Controls to adjust the image.

Thin lines appear on your screen

• Thin lines are normal for an aperture grille CRT and are not a malfunction.

These are shadows from the damper wires used to stabilize the aperture grille and
are most noticeable when the screen’s background is light (usually white).

Black vertical lines are visible on the screen

• Thin vertical black lines on one or both sides of the screen. This minor condition is

caused by grille element overlap which can occur during shipping.

• Position an open white window over the affected area of the screen and maximize

the brightness and contrast controls. This will cause localized heating of the overlap
which will clear in a few minutes. Be sure to readjust the brightness and contrast
controls back to the normal viewing level after this procedure.

1-16

14

Attention message displayed

• Check the inputted signal.

NOTE:The attention message may display when power on

the Diamond Pro monitor. In case that the attention
message disappear after in a little while, there is no
problem at the inputted signal.

Self check function

• Press any control button on the front of monitor when

you see a problem on the screen.

- In case that all R, G and B colors are seen in the

diagnosis message, the Diamond Pro monitor has no
problem. In case that some color is lack in the
message, the Diamond Pro monitor has a problem.
Contact Customer Service.

- In case that no diagnosis message displayed with LED

lit in green, power off the computer.

• Check the signal cable and computer in case that the diagnosis message
displayed.

• Contact Customer Service in case that the diagnosis message still does not
display.

- In case that no diagnosis message displayed with LED lit in orange.

• Check the signal cable and computer.

• Move the mouse or press any key on the keyboard.

- In case that no diagnosis message displayed with LED lit in green and
orange.

• Contact Customer Service.

Troubleshooting –continued

1-17

15

References

NEC-Mitsubishi Monitor Customer Service & Support

Customer Service and Technical Support [phone]

Fax [phone]

Parts and Accessories/Macintosh Cable Adapter:

(888) NEC-MITS
[888-632-6487]

Customer Service Policies & Processes: http://www.necmitsubishi.com/

css/ServicePolicies/ServicePolicies.htm

Online Technical Support Knowledge Base: http://www.necmitsubishi.com/

css/knowledgebase.cfm

Customer Service & Technical Support Email: http://www.necmitsubishi.com/

css/techform.htm

Sales and Product Information

Sales Information Line (888) NEC-MITS [888-632-6487]

Canadian Customers [phone], Ext#: 4037

Government Sales [phone]

Government Sales email [e-mail]

Rebate Status Information

NEC Rebate Status www.rebatesHQ.com or 866-765-5696
Mitsubishi Rebate Status www.rebatesHQ.com or 877-405-4692

Electronic Channels

World Wide Web: http://www.necmitsubishi.com
Product Registration: http://www.necmitsubishi.com/productregistration
European Operations: http://www.nec-mitsubishi.com

Windows® 95/98/Me/2000/XP INF File:

http://

www.necmitsubishi.com and select

“Drivers and Downloads”

1-18

16

NEC-Mitsubishi Electronics Display of America, Inc. (hereinafter “NMD-A”) warrants this
Product to be free from defects in material and workmanship and, subject to the conditions set
forth below, agrees to repair or replace (at NMD-A’s sole option) any part of the enclosed unit
which proves defective for a period of three (3) years from the date of first consumer purchase.
Spare parts are warranted for ninety (90) days. Replacement parts or unit may be new or
refurbished and will meet specifications of the original parts or unit.

This warranty gives you specific legal rights and you may also have other rights, which vary
from state to state. This warranty is limited to the original purchaser of the Product and is not
transferable. This warranty covers only NMD-A-supplied components. Service required as a
result of third party components is not covered under this warranty. In order to be covered
under this warranty, the Product must have been purchased in the U.S.A. or Canada by the
original purchaser. This warranty only covers Product distribution in the U.S.A. or Canada by
NMD-A No warranty service is provided outside of the U.S.A. or Canada. Proof of Purchase
will be required by NMD-A to substantiate date of purchase. Such proof of purchase must be
an original bill of sale or receipt containing name and address of seller, purchaser, and the
serial number of the product.

It shall be your obligation and expense to have the Product shipped, freight prepaid, or
delivered to the authorized reseller from whom it was purchased or other facility authorized
by NMD-A to render the services provided hereunder in either the original package or a
similar package affording an equal degree of protection. All Products returned to NMD-A for
service MUST have prior approval, which may be obtained by calling 1-800-632-4662. The
Product shall not have been previously altered, repaired, or serviced by anyone other than a
service facility authorized by NMD-A to render such service, the serial number of the product
shall not have been altered or removed. In order to be covered by this warranty the Product
shall not have been subjected to displaying of fixed images for long periods of time resulting
in image persistence (afterimage effects), accident, misuse or abuse or operated contrary to
the instructions contained in the User’s Manual. Any such conditions will void this warranty.

NMD-A SHALL NOT BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL,
OR OTHER TYPES OF DAMAGES RESULTING FROM THE USE OF ANY NMD-A PRODUCT
OTHER THAN THE LIABILITY STATED ABOVE. THESE WARRANTIES ARE IN LIEU OF ALL
OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE
LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAM­AGES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.

This Product is warranted in accordance with the terms of this limited warranty. Consumers
are cautioned that Product performance is affected by system configuration, software, the
application, customer data, and operator control of the system, among other factors. While
NMD-A Products are considered to be compatible with many systems, specific functional
implementation by the customers of the Product may vary. Therefore, suitability of a Product
for a specific purpose or application must be determined by consumer and is not warranted
by NMD-A.

For the name of your nearest authorized NEC-Mitsubishi Electronics Display of America
service facility, contact NEC-Mitsubishi Electronics Display of America at 1-800-632-4662.

Limited Warranty

1-19

17

TCO’95

Diamond Pro 930SB Black Model

Congratulations! You have just purchased a TCO’95 approved and
labeled product! Your choice has provided you with a product devel­oped for professional use. Your purchase has also contributed to
reducing the burden on the environment and also, to the further
development of environmentally adapted electronics products.

Why do we have environmentally labelled computers?

In many countries, environmental labelling has become an established method for encourag­ing the adaptation of goods and services to the environment. The main problem, as far as
computers and other electronics equipment are concerned, is that environmentally harmful
substances are used both in the products and during the manufacturing. Since it has not been
possible for the majority of electronics equipment to be recycled in a satisfactory way, most
of these potentially damaging substances sooner or later enter Nature.
There are also other characteristics of a computer, such as energy consumption levels, that are
important from the viewpoints of both the work (Internal) and natural (external) environments.
Since all methods of conventional electricity generation have a negative effect on the
environment (acidic and climate-influencing emissions, radioactive waste, etc.), it is vital to
conserve energy. Electronics equipment in offices consume an enormous amount of energy
since they are often left running continuously.

What does labelling involve?

This product meets the requirements for the TCO’95 scheme which provides for international and
environmental labelling of personal computers. The labelling scheme was developed as a joint
effort by the TCO (The Swedish Confederation of Professional Employees), Naturskyddsforeningen
(The Swedish Society for Nature Conservation) and NUTEK (The National Board for Industrial and
Technical Development in Sweden).
The requirements cover a wide range of issues: environment, ergonomics, usability, emission of
electrical and magnetic fields, energy consumption and electrical and fire safety.
The environmental demands concern restrictions on the presence and use of heavy metals,
brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other
things. The product must be prepared for recycling and the manufacturer is obliged to have an
environmental plan which must be adhered to in each country where the company implements its
operational policy. The energy requirements include a demand that the computer and/or display,
after a certain period of inactivity, shall reduce its power consumption to a lower level in one or
more stages. The length of time to reactivate the computer shall be reasonable for the user.
Labelled products must meet strict environmental demands, for example, in respect of the reduction
of electric and magnetic fields, physical and visual ergonomics and good usability.
TCO’95 is a co-operative project between TCO (The Swedish Confederation of Professional
Employees), Naturskyddsforeningen (The Swedish Society for Nature Conservation) and NUTEK
(The National Board for Industrial and Technical Development in Sweden).

Environmental Requirements

Brominated flame retardants

Brominated flame retardants are present in printed circuit boards, cables, wires, casings and
housings. In turn, they delay the spread of fire. Up to thirty percent of the plastic in a computer casing
can consist of flame retardant substances. These are related to another group of environmental

1-20

18

toxins, PCBs, which are suspected to give rise to similar harm, including reproductive damage in
fisheating birds and mammals, due to the bio-accumulative* processes. Flame retardants have
been found in human blood and researchers fear that disturbances in foetus development may
occur.
TCO’95 demand requires that plastic components weighing more than 25 grams must not contain
organically bound chlorine and bromine.

Lead**

Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the
nervous system and in higher doses, causes lead poisoning.
TCO’95 requirement permits the inclusion of lead since no replacement has yet been developed.

Cadmium**

Cadmium is present in rechargeable batteries and in the colourgenerating layers of certain
computer displays. Cadmium damages the nervous system and is toxic in high doses.
TCO’95 requirement states that batteries may not contain more than 25 ppm (parts per million) of
cadmium. The colourgenerating layers of display screens must not contain any cadmium.

Mercury**

Mercury is sometimes found in batteries, relays and switches, Mercury damages the nervous system
and is toxic in high doses.
TCO’95 requirement states that batteries may not contain more than 25 ppm (parts per million) of
mercury. It also demands that no mercury is present in any of the electrical or electronics
components concerned with the display unit. Mercury is, for the time being, permitted in the back
light system of flat panel monitors as there today is no commercially available alternative. TCO aims
on removing this exception when a mercury free alternative is available.

CFCs (freons)

CFCs (freons) are sometimes used for washing printed circuit boards and in the manufacturing of
expanded foam for packaging. CFCs break down ozone and thereby damage the ozone layer in
the stratosphere, causing increased reception on Earth of ultraviolet light with consequent increased
risks of skin cancer (malignant melanoma).
The relevant TCO’95 requirement; Neither CFCs nor HCFCs may be used during the manufacturing
of the product or its packaging.

*Bio-accumulative is defined as substances which accumulate within living organisms.
**Lead, Cadmium and Mercury are heavy metals which are Bio-accumulative.

To obtain complete information on the environmental criteria document, order from:

TCO Development Unit
SE-114 94 Stockholm
SWEDEN
FAX Number: [phone]
E-mail (Internet): [e-mail]

You may also obtain current information on TCO’95 approved and labelled products by
visiting their website at:

http://www.tcodevelopment.com

TCO’95 –continued

1-21

PROPRIETARY NOTICE AND LIABILITY DISCLAIMER

The information disclosed in this document, including all designs and related materials, is the valuable property of
NEC-Mitsubishi Electronics Display of America and/or its licensors, as appropriate, reserve all patent, copyright and
other proprietary rights to this document, including all design, manufacturing, reproduction, use and sales rights thereto,
except to the extent said rights are expressly granted to others.

The NEC-Mitsubishi Electronics Display of America product(s) discussed in this document are warranted in accordance
with the terms of the Limited Warranty Statement accompanying each product. However, actual performance of each
such product is dependent upon factors such as system configuration, customer data and operator control. Since
implementation by customers of each product may vary, the suitability of specific product configurations and applications
must be determined by the customer and is not warranted by NEC-Mitsubishi Electronics Display of America.

To allow for design and specification improvements, the information in this document is subject to change at any time
without notice. Reproduction of this document or portions thereof without prior approval of NEC-Mitsubishi Electronics
Display of America is prohibited.

DECLARATION OF CONFORMITY

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions. (1) This device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.

U.S. Responsible Party: NEC-Mitsubishi Electronics Display of America, Inc.
Address: 1250 N. Arlington Heights Road

Itasca, Illinois 60143

Tel. No.: [phone]

Type of Product: Computer Monitor
Equipment Classification: Class B Peripheral
Models: N2901

We hereby declare that the equipment specified above

conforms to the technical standards as specified in the FCC Rules.

Windows is a registered trademark of Microsoft Corporation.

E

NERGY STAR

is a U.S. registered trademark. All other brands and product

names are trademarks or registered trademarks of their respective owners.

As an

E

NERGY STAR

®

Partner, NEC-Mitsubishi Electronics Display of America, Inc. has determined that this product meets the

E

NERGY

S

TAR

guidelines for energy efficiency. The

E

NERGY STAR

emblem does not represent EPA endorsement of any product or service.

Part No. 15501391

Printed in China

Mitsubishi Diamond Pro 930

SB

1-22

2. B Version

User’s Manual

www.nec-mitsubishi.com

Diamond Pro 930Diamond Pro 930

Diamond Pro 930Diamond Pro 930

Diamond Pro 930

SBSB

SBSB

SB

1-23

Declaration of the Manufacturer

NEC-Mitsubishi Electric Visual

Systems Corporation

686-1, Nishioi Oi-Machi

Ashigarakami-gun

Kanagawa 258-8533, Japan

We hereby certify that the

colour monitor Diamond Pro 930

SB

is in compliance with

Council Directive 73/23/EEC:

– EN 60950

Council Directive 89/336/EEC:

EN 55022
– EN 61000-3-2
– EN 61000-3-3
– EN 55024

and marked with

2 User’s Manual

ENERGYSTAR Product

As an E

NERGYSTAR

Partner, NEC-Mitsubishi Electronics Display of America, Inc. has determined that this

product meets the E

NERGYSTAR

guidelines for energy efficiency. The E

NERGYSTAR

emblem does not represent

EPA endorsement of any product or service.

IBM is registered trademark of International Business Machines Corporation.
Apple and Macintosh are registered trademarks of Apple Computer Inc.
Microsoft and Windows are registered trademarks of the Microsoft Corporation.
E

NERGYSTAR

is a U.S. registered trademark.

All other trademarks or registered trademarks are property of their respective owners.

1-24

CAUTION

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICE­ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

RISK OF ELECTRIC SHOCK • DO NOT OPEN

This symbol warns user that uninsulated voltage within the unit may have sufficient magnitude to cause
electric shock. Therefore, it is dangerous to make any kind of contact with any part inside this unit.

This symbol alerts the user that important literature concerning the operation and maintenance of this unit
has been included. Therefore, it should be read carefully in order to avoid any problems.

Canadian Department of Communications Compliance Statement

DOC: This Class B digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.

C-UL: Bears the C-UL Mark and is in compliance with Canadian Safety Regulations

according to C.S.A. C22.2 No. 950.

FCC Information

1. Use the attached specified cables with the Diamond Pro 930

SB

colour monitor so as not to interfere with

radio and television reception.
(1) Please use the supplied power cord or equivalent to ensure FCC compliance.
(2) Shielded captive type signal cable.

Use of other cables and adapters may cause intereference with radio and television reception.

2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy, and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult your dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

If necessary, the user should contact the dealer or an experienced radio/television technician for additional
suggestions. The user may find the following booklet, prepared by the Federal Communications Commission,
helpful: ”How to Identify and Resolve Radio-TV Interference Problems.“ This booklet is available from the U.S.
Government Printing Office, Washington, D.C., 20402, Stock No. 004-000-00345-4.

Diamond Pro 930

SB

3

TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. ALSO, DO NOT USE
THIS UNIT'S POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS THE
PRONGS CAN BE FULLY INSERTED.
EFRAIN FROM OPENING THE CABINET AS THERE ARE HIGH VOLTAGE COMPONENTS INSIDE. REFER SERVICING
TO QUALIFIED SERVICE PERSONNEL.

WARNING

1-25

4 User’s Manual

Contents

* Remember to save your original box and packing material to transport or ship the monitor.

CD-ROM

Your new Diamond Pro 930

SB

monitor box* should contain the following:

• Diamond Pro 930

SB

Monitor with tilt/swivel base

• Power Cord

• Captive Signal Cable

• User’s Manual

• Sales Office List

• CD ROM with Setup Software, complete User’s Manual and other helpful files.

To see the User’s Manual, Acrobat Reader 4.0 must be installed on your PC.

Power Cord

User’s Manual

Captive Signal Cable

Sales Office List

1-26

Diamond Pro 930SB5

Quick Start

To attach the Diamond Pro 930SB monitor to your system, follow these instructions:

1. Turn off the power to your computer.

2. If necessary, install the display card into your system. For more information, refer to the display card
manual.

3. For the PC: Connect the 15-pin mini D-SUB of the captive signal cable to the connector of the display card
in your system (Figure A.1). Tighten all screws.

For the Mac: Connect the Diamond Pro 930

SB

Macintosh cable adapter (not included) to the monitor

connector on the Macintosh (Figure B.1). Attach the 15-pin mini D-SUB end of the captive signal cable to
the Diamond Pro 930

SB

Macintosh cable adapter on the computer (Figure B.1). Tighten all screws.

4. Connect one end of the power cord to the Diamond Pro 930

SB

monitor and the other end to the power

outlet (Figure C.1).

5. Turn on the monitor (Figure D.1) and the computer.

6. The Windows 95/98/2000/Me/XP INF file for your monitor can be found on the CD-ROM, delivered with the
monitor.

NOTE: If you have any problems, please refer to the Troubleshooting section of this User’s Manual.

Figure A.1

15-pin
mini
D-SUB

Captive Signal Cable

Figure B.1

Mac Adapter
(Not Included)

Captive Signal Cable