Mitsubishi 2008 passenger car, 2008 SUV, 2008 Automobile Maintance Manual
00_MMNA_warranty.fm Page 1 Monday, August 27, 2007 7:01 PM
IMPORTANT
This manual contains warranties for two markets: (a) The United States (territory covered by MMNA)
and (b) U.S. territories and possessions except Puerto Rico and the U.S. Virgin lslands. Please read
the warranty that applies to your location.
(a) For the United States (territory covered by MMNA):
Limited warranty
→
Refer to pages 2 to 27.
(b) For U.S. territories and possessions except Puerto Rico and the U.S. Virgin lslands:
Limited warranty
→
Refer to pages 28 to 33.
The maintenance schedule applies to both markets. Good maintenance is necessary to protect your
investment and ensure proper performance. For information on correct maintenance, refer to pages
34 to 66.
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TABLE OF CONTENTS
For the United States (MMNA)
Limited Warranty
Introduction .............................................. 2
Customer Satisfaction............................. 2
Warranty at a Glance .............................. 4
New Vehicle Limited Warranty ............... 6
10/100 Powertrain Limited Warranty ...... 9
Roadside Assistance and Towing ....... 11
Anti-Corrosion Perforation
Limited Warranty.................................... 11
Federal Emission Warranty................... 14
Defect Warranty
Performance Warranty
“California” Emission Warranty
(California, Massachusetts,
Vermont, Maine, Connecticut,
Rhode Island, Pennsylvania, New York*
1
,
New Jersey*
1
and Oregon*1)
*1:PZEV only ........................................... 18
Defect Warranty
Performance Warranty
Notice to Consumers and
Customer Satisfaction........................... 25
For U.S. territories and possessions Limited Warranty (Except
Puerto Rico and U.S.Virgin Islands)
Mitsubishi New Vehicle Warranty .........28
Anti-Corrosion Perforation
Limited Warranty ...............................31
Emission Control System ......................32
Defect Warranty
Performance Warranty
Maintenance
Service precautions ...............................34
Selecting the proper
maintenance schedule ...........................34
Emission control system
maintenance............................................35
Service station checks...........................35
Regular maintenance schedule.............36
Severe maintenance schedule ..............49
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INTRODUCTION
2
INTRODUCTION
Mitsubishi Motors North America, Inc. (MMNA) wants to
thank you for purchasing one of our quality products. We
are committed to assuring your satisfaction with your new
2008 Mitsubishi passenger car or sport utility vehicle.
MMNA also wants you to be completely satisfied and
invites you to visit a Mitsubishi Dealership for all your service needs, both during and after the warranty period.
CUSTOMER SATISFACTION
IF YOU HAVE ANY QUESTIONS
MMNA and its Authorized Mitsubishi Motors Dealers are vitally
interested in your satisfaction with our products and service.
In the event a warranty or any other matter is not handled
to your satisfaction, please discuss the matter with your
Mitsubishi Motors Dealership Management.
MMNA is also available to assist you with all your automotive
needs. If you have questions or concerns your dealership cannot answer, please call MMNA’s Customer Relations Department toll-free number 1-888-648-7820.
If a problem persists, we encourage you to use Mitsubishi’s informal third party
Dispute Resolution Process
described in the
brochure that can be found in your glove box of your new vehicle.
An application describing your concern should be submitted to:
National Center for Dispute Settlement
Dispute Resolution Process
P. O. Box 485
Mt. Clemens, MI 48046
1-866-WE-RESOLVE
(1-866-937-3765)
IMPORTANT:
You must use the National Center for Dispute Settlement
(NCDS) prior to seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act (“the Act”). However, if
you choose to seek remedies that are not created by the Act,
you are not required to use NCDS, although that option is still
available to you. You must also use NCDS if you are seeking
remedies under the “Lemon Laws” of your state if your state
statute requires you to do so. Please consult the Customer Satisfaction section of this manual and the Dispute Resolution Process brochure for more information about the NCDS program.
WARRANTY START DATE
This warranty starts on the date of original retail delivery or
original use, whichever occurs first. All references to mileage limitations are for actual odometer miles.
OBTAINING WARRANTY SERVICE
To obtain warranty service, you must return your Vehicle to
any Authorized Mitsubishi Motors Dealer or Authorized
Service Center where such service will be performed without charge for parts and/or labor.
OBTAINING WARRANTY SERVICE IN U.S. TERRITORIES AND POSSESSIONS
When a Vehicle purchased in the United States is registered
in U.S. territories and possessions, the Mitsubishi warranty
in that territory and possession will apply. In the event you
are temporarily traveling in U.S. territories and possessions
(e.g. vacation), the warranty issued with this Vehicle will
apply and warranty service will be provided by an Authorized
Mitsubishi Motors Dealer in U.S. territories and possessions.
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INTRODUCTION
3
Should an Authorized Mitsubishi Motors Dealer charge for
warranty repairs, you should obtain a detailed receipt covering the work performed and, upon returning to the U.S.,
contact an Authorized Mitsubishi Motors Dealer for reimbursement consideration.
IMPORTANT:
Vehicles registered and operating outside of the U.S., its
territories and possessions are not covered under the
terms of this limited warranty.
NOTE
Vehicles registered in the United States, but temporarily
traveling in Canada or Puerto Rico are covered by the
terms of this warranty and may be brought to Mitsubishi
dealers in Canada or Puerto Rico for warranty covered
repairs.
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WARRANTY AT A GLANCE
4
NEW VEHICLE LIMITED WARRANTY
■■■■■
Powertrain components are covered for this time and mileage period
under the New Vehicle Limited Warranty.
NOTE:
1) 10/100 Powertrain Coverage*
Applies only to the original owners of new, retailed vehicles. Subsequent owners receive 5-year/60,000-mile coverage under the New
Vehicle Limited Warranty.
2) Restraint System
For vehicles sold and registered in the state of Kansas, the seat
belt and related components are covered for 10 years, regardless
of mileage.
Coverage
12 months/ 3 years/ 5 years/ 7 years/ 10 years/
12,000 miles 36,000 miles 60,000 miles 100,000 miles 100,000 miles
New Vehicle Limited Coverage
10/100 Powertrain Coverage*
Adjustments
Anti-corrosion
*
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WARRANTY AT A GLANCE
5
EMISSION CONTROL SYSTEM WARRANTY
Coverage
2 years/ 3 years/ 3 years/ 5 years/ 7 years/ 8 years/ 15 years/
24,000 miles 36,000 miles 50,000 miles 60,000 miles 70,000 miles 80,000 miles 150,000 miles
Federal
Defect warranty
• Emission-related parts
• Engine Control Module, Transmission
Control Module, Catalytic Converter(s)
and Onboard Emission Diagnostic
Device (OBD)
Performance warranty
• Emission-related parts
• Engine Control Module, Transmission Con-
trol Module, Catalytic Converter(s) and Onboard Emission Diagnostic Device
California
Massachusetts
Vermont
Maine
Connecticut
Rhode Island
Pennsylvania
New York
(PZEV models
only)
New Jersey
(PZEV models
only)
and Oregon
(PZEV models
only)
Defect warranty
• Emission-related parts
• Long-term (1)
• Long-term (2)
• Galant 2.4 L PZEV model, Outlander
3.0 L PZEV model and Lancer 2.0 L PZEV
model
Performance warranty
• Emission-related parts
• Long-term (1)
• Long-term (2)
• Galant 2.4 L PZEV model, Outlander
3.0 L PZEV model and Lancer 2.0 L PZEV
model
NOTE:
MMNA is offering some
Partial Zero Emission Vehicles (PZEVs)
that meet the California’s stringent anti-smog standards
and receive a special warranty coverage in the states prescribed in this warranty and maintenance manual. These
PZEVs
can be identified by the following test group names indicated in the Vehicle Emission Control Information Label affixed on
the under side of engine hood.
(See your Owner’s Manual section 9)
Model & Engine
- Galant 2.4 L PZEV
Test Group Name
: 8DSXV02.4G6G
Model & Engine
- Outlander 3.0 L PZEV
Test Group Name
: 8MTXT03.0G6G
Model & Engine
- Lancer 2.0 L PZEV
Test Group Name
: 8MTXV02.0G6G
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NEW VEHICLE LIMITED WARRANTY
6
NEW VEHICLE
LIMITED WARRANTY
WHAT IS COVERED
NEW VEHICLE LIMITED WARRANTY COVERAGE AND TERM
MMNA warrants that all parts of this Vehicle supplied by MMNA
(except batteries, adjustments required as a result of a manufacturing deficiency, air conditioner refrigerant charge, tires and
items listed under the headings “OTHERS” and “WHAT IS NOT
COVERED”) are free from defects in materials or workmanship
at the time of delivery. If such a defect in materials or workmanship appears during the first 5 years or 60,000 odometer miles,
the part will be repaired or replaced by any Authorized Mitsubishi Motors Dealer or Authorized Service Center, using new or
remanufactured Authorized Mitsubishi parts. The remedy
described above shall be the sole and exclusive remedy for
breach of warranty, either express or implied.
NOTE
“
New or Remanufactured Authorized Mitsubishi Motors
Par ts” when used in connection with Mitsubishi vehicles,
means parts manufactured by or approved by Mitsubishi,
designed for use on Mitsubishi vehicles and distributed by
MMNA or any division or subsidiary of MMNA.
COVERAGE APPLICATION
This coverage applies to all owners of this Vehicle during
the stated time and mileage limitations. This Limited Warranty applies only to Mitsubishi passenger cars and sport
utility vehicles that are registered in the United States and
normally operated in the United States or temporarily traveling in Canada or Puerto Rico.
BATTERY
During the first 24 months from the vehicle’s in–service
date, with unlimited mileage, a defective original equipment
battery will be replaced free of charge.
Should the battery fail after 24 months but before the 37th
month of service, it will be replaced under warranty at a
50% charge to customer. Labor to test, remove and install
the warranty replacement battery will be covered at 100%.
A battery that is merely discharged is not considered to be
defective.
ADJUSTMENT PERIOD
Adjustments required as a result of a manufacturing deficiency are covered for 12 months or 12,000 odometer
miles, whichever occurs first.
OTHERS
The following factory installed items are covered under
warranty for 3 years or 36,000 odometer miles, whichever
occurs first.
• Audio optic related parts on audio and navigation parts
• Bulbs (All filament bulbs)
NOTE:
Aftermarket parts or accessories not supplied or
approved by MMNA are NOT covered by this warranty.
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NEW VEHICLE LIMITED WARRANTY
7
AIR CONDITIONER REFRIGERANT CHARGE
The air conditioner refrigerant charge is covered for 1 year
or 12,000 odometer miles, whichever occurs first. After
that, refrigerant charge is only covered as part of a warranty covered repair to the air conditioning system.
TIRES
The tires on your new Mitsubishi vehicle are warranted
independently from this limited warranty by the individual
tire manufacturer. The individual tire manufacturer’s war-
ranty statement has been provided with your Vehicle. To
obtain tire warranty service, you must follow the procedures
outlined in the tire warranty statement.
WHAT IS NOT COVERED
ALTERATION, MISUSE, OR ACCIDENT DAMAGE
Examples are:
• Any vehicle previously declared a total loss and/or transferred or title branded as salvage, due to an accident or
other catastrophic event
• Collision, fire, theft, freezing, vandalism, riot, explosion,
or objects striking your Vehicle
• Misusing your Vehicle, such as, but not limited to, driving
over curbs, overloading, racing, or using your Vehicle as
a stationary power source
• Alteration or modification of your Vehicle, including, but
not limited to, the body, chassis, braking system or other
components
• Tampering with, or modification to emission control systems or with other parts that affect these systems
• Disconnecting or altering the odometer, where the actual
mileage cannot be determined
• Contaminated or improper fuel/fluids
• Damage due to customer-applied chemicals (For exam-
ple: abrasive waxes, polishes, sealants, etc.)
DAMAGE CAUSED BY USE AND/OR THE ENVIRONMENT
Examples are:
• Airborne fallout
• Industrial fallout
• Chemicals
• Acid rain
• Tree sap
• Bird droppings
• Sand
• Salt
• Stones
• Road hazards
• Hail
• Insects
• Lightning
• Floods
NOTE:
For Mitsubishi vehicle sold and registered in the state of
Kansas, the seatbelt and related components are covered
for 10 years, regardless of mileage.
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NEW VEHICLE LIMITED WARRANTY
8
DAMAGE CAUSED BY IMPROPER MAINTENANCE
OR FAILURE TO FOLLOW THE RECOMMENDED
MAINTENANCE SCHEDULE
The repair of damages, which are caused because parts or
services used were not those prescribed in this booklet’s
recommended maintenance schedule, are not covered
under warranty. It is the owner’s responsibility to maintain
the Vehicle as more fully set forth in, and in accordance
with, the maintenance schedules outlined in this booklet.
Be advised that Warranty coverage may be denied if proper
maintenance is not followed.
MAINTENANCE / WEAR
Parts and labor needed to maintain the vehicle and the
replacement of parts due to normal wear and tear are not
covered by warranty and are the owner’s responsibility
(unless those costs result from a warranty covered repair).
Examples are:
• Brake pads/shoes
• Clutch disc facings
• Wiper blades
• Lubrication
• Engine tune-ups
• Replacing filters, coolant or fuses
• Replacing spark plugs
• Cleaning and polishing
PAINT AND OTHER APPEARANCE ITEMS
Defects in paint, trim or other appearance items are normally noted and corrected during the new vehicle inspection. For your protection, should you find any paint or
appearance item which you suspect is defective, advise
your Authorized Mitsubishi Motors Dealer without delay, as
normal deterioration due to use and exposure is not covered by this warranty.
OTHER
Incidental or consequential damages such as loss of use of
Vehicle, loss of time, inconvenience, expense for gasoline,
telephone, travel or lodging, loss or damage to personal
property, commercial loss of revenue or other matters not
specifically included are not covered.
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NEW VEHICLE LIMITED WARRANTY
9
WARRANTY REPAIR ORDER
If you should have warranty service performed on this Vehicle, you are entitled to receive a copy of the repair order
listing the warranty service performed. RETAIN THESE
COPIES FOR YOUR RECORDS.
Receipts covering the performance of maintenance services should be retained in the event questions arise concerning maintenance. These receipts should be transferred
to each subsequent owner of this vehicle. MMNA reserves
the right to deny warranty coverage if the vehicle has not
been properly maintained. However, denial will not be
based solely on the absence of maintenance records.
PRODUCTION CHANGES
MMNA and its Authorized Mitsubishi Motors Dealers
reserve the right to make changes in Vehicles sold by them
at any time without incurring any obligation to make the
same or similar changes on Vehicles previously sold by
them.
10-YEAR / 100,000-MILE POWERTRAIN
LIMITED WARRANTY COVERAGE & TERM
This limited warranty covers the repair or replacement of covered powertrain components listed, originally manufactured or installed by Mitsubishi Motors
that are found to be defective in material or factory
workmanship under normal use and maintenance
(except those items and or situations specifically
referred to in the section “What is Not Covered”).
For original owners of retailed vehicles only, this 10year/100,000-mile Powertrain Limited Warranty will
cover the listed powertrain components up to 10
years from the original in-service date or date of first
use, or 100,000 miles, whichever occurs first. This
Powertrain Limited Warranty is NOT transferable to
any subsequent owner. Subsequent owners will
receive the balance of the Powertrain Components
coverage under the New Vehicle Limited Warranty of
5-year/60,000-mile, whichever occurs first, as set
forth in the vehicle’s “Warranty and Maintenance
Manual”.
The “original owner” is defined as the first retail purchaser of the vehicle who took delivery of the eligible
vehicle on its original in-service date. This original
owner designation will also apply if the vehicle was
first placed in lease service and is purchased at the
end of the lease by original lessee.
This 10-year/100,000-mile Powertrain Limited Warranty applies only to original owners of vehicles
retailed and registered in the United States and District of Columbia and excludes vehicles placed in
NOTE:
Applies only to the original owner of all new, retailed
vehicles. Subsequent owners receive the balance of
coverage remaining under the 5-year/60,000-mile
“New Vehicle Limited Warranty”.
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NEW VEHICLE LIMITED WARRANTY
10
commercial use (e.g. taxi, route delivery, rental, livery service, etc.).
COVERED POWERTRAIN LIMITED WARRANTY COMPONENTS:
ENGINE:
• Cylinder Block and Internal Parts
• Cylinder Head Assemblies and Gaskets
• Engine Mounts
• Valve Covers and Valve Cover Gaskets
• Timing Belt and Related Parts
• Balancer Shafts
• Balancer Belt and Related Parts
• Oil Pan and Oil Pump
• Intake Manifold
• Water Pump
• Fuel Pump
• Flywheel or Drive Plate (Including Ring Gear)
TRANSAXLE/TRANSMISSION & TRANSFER CASE:
• Transaxle Case and All Internal Parts, Gaskets & Seals
• Transmission Case and All Internal Parts, Gaskets &
Seals
• Transfer Case and All Internal Parts, Gaskets and Seals
• Torque Converter (Including Ring Gear)
• Transaxle, Transmission and Transfer Case Mounts
OTHER POWERTRAIN COMPONENTS:
• Drive Shaft and Axle Shaft Assemblies (Including Constant Velocity Joints)
• Propeller Shaft Assemblies and Yokes (Including Constant Velocity Joints and/or Universal Joints)
• Propeller Shaft Center Bearings
• Axle Housing and All Internal Parts, Gaskets and Seals
• Axle Shaft Bearings
• Differential Carrier Assemblies and All Internal Parts,
Gaskets and Seals
WHAT IS NOT COVERED UNDER THIS 10-YEAR /
100,000-MILE POWERTRAIN LIMITED WARRANTY:
NOTE:
•
Coverage applies only to the repair or replacement
of powertrain components originally manufactured
and installed by Mitsubishi Motors that are defective in material or factory workmanship under normal use and maintenance or Authorized Mitsubishi
Powertarin Component parts sourced from and
installed by an authorized Mitsubishi Motors
Retailer.
•
Non-authorized, aftermarket parts and/or Mitsubishi parts not obtained from and installed by an
Authorized Mitsubishi Motors Retailer are not covered by this warranty.
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NEW VEHICLE LIMITED WARRANTY
11
See the “New Vehicle Limited Warranty” section of this
booklet for examples and further details of what is NOT
covered (Page 7).
ROADSIDE ASSISTANCE FOR 5 YEARS/
UNLIMITED MILEAGE
Should you ever need it, you have access to 24-hour emergency roadside assistance for five full years, regardless of
mileage. Covered services includes towing, jump starts,
flat-tire service, emergency fuel and fluid delivery and
much more.
Call-> 1-888-648-7820
Please have your 17-character Vehicle Identification Number (VIN) available when you call.
You are covered for:
• Towing to the nearest Mitsubishi Motors Retailer or other
approved service point if your vehicle is not driveable
• Jump-starts in the event of a dead battery
• Exchange of a flat tire with your inflated spare
• Emergency fuel and fluid delivery
• Lockout assistance to gain entry into your vehicle
• Mechanical “first aid” for minor roadside repairs or adjust-
ments
Roadside Assistance excludes winching of vehicles off
road, vehicles disabled in rally, racing or other competitive
events and vehicles used for commercial purposes such as
police, taxi, route delivery, livery or daily rental services.
TOWING-AFTER EXPIRATION OF 5 YEARS/
UNLIMITED MILEAGE ROAD ASSISTANCE
CALL-> 1-888-648-7820
Should your Mitsubishi Vehicle become inoperable due to a
warrantable failure, MMNA will authorize the Vehicle to be
towed to the nearest Authorized Mitsubishi Motors Dealer
or Authorized Service Center at no charge. Contact the
nearest Authorized Mitsubishi Motors Dealer or Authorized
Service Center to make arrangements. (Towing will not be
covered if your Vehicle is driveable and driving would not
pose a safety problem or cause further damage to the Vehicle, or if your Vehicle is inoperable as a result of an accident, owner abuse, lack of maintenance, or driver error.)
ANTI-CORROSION PERFORATION LIMITED
WARRANTY
MMNA warrants to the owner of each 2008 Mitsubishi vehicle that any Authorized Mitsubishi Motors Dealer or Authorized Service Center will repair or replace at no charge any
body sheet metal panel found to have developed perforation (metal rust-through) due to corrosion in normal use.
This warranty begins on the date of original retail delivery
or original use, whichever occurs first, and extends for 5
years regardless of mileage.
In addition, outer panel rust-through protection coverage is
extended as follows:
• New 2008 Vehicles are covered for 7 years or 100,000
odometer miles, whichever occurs first.
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NEW VEHICLE LIMITED WARRANTY
12
It is the owner’s responsibility under the terms of this war-
ranty to maintain the Vehicle as specified in this booklet
and in the Owner’s Manual.
THIS WARRANTY DOES NOT COVER:
• Corrosion due to accident, damage, abuse, abnormal
use, Vehicle alteration or failure to properly maintain this
Vehicle
• Payments for loss of use of the Vehicle during warranty
repairs
• Surface corrosion, such as that caused by industrial fallout, sand, salt, hail and stones
• Corrosion due to extensive and/or abnormal transportation of corrosive material such as, but not limited to,
chemicals, acid, fertilizer
• Corrosion other than perforation (metal rust-through) due
to defects in material or workmanship that is otherwise
covered by the 5 years or 60,000 odometer miles MMNA
New Vehicle Limited Warranty
• The section titled
“
OTHER TERMS” stated in the MMNA
New Vehicle Limited Warranty also applies to this limited
warranty.
THINGS YOU SHOULD KNOW ABOUT YOUR MMNA
ANTI-CORROSION PERFORATION LIMITED WARRANTY:
REPAIRING YOUR MITSUBISHI VEHICLE
If your Vehicle is damaged and requires sheet metal repair
or replacement, be sure anti-corrosion materials are
applied to the parts repaired or replaced.
MAINTAINING YOUR MITSUBISHI VEHICLE
Washing:
The best way to preserve your Vehicle’s finish and aid in
avoiding rust is to keep the Vehicle clean by washing it frequently. Wash the Vehicle only with lukewarm or cold water.
Do not wash the Vehicle in the direct rays of the sun, or use
strong soap or chemical detergents. Any cleaning agents
used should be washed off promptly and not allowed to dry
on the finish.
Foreign Material Deposits:
Calcium chloride and other salts, ice melting agents, road
oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, acid rain, and other foreign matter may
damage the Vehicle finish if left on the painted surfaces.
Prompt washing may not completely remove all these
deposits.
Additional cleaners may be needed. When using chemical
cleaners developed for this purpose, be sure they are safe
for use on painted surfaces.
NOTE:
This anti-corrosion perforation warranty covers perfora-
tion due to corrosion only. Perforation means a rustthrough condition, such as an actual hole in a sheet
metal panel.
This Limited Warranty applies only to Mitsubishi passenger cars and sport utility vehicles that are registered in
the United States and normally operated in the United
States or temporarily traveling in Canada or Puerto Rico.
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NEW VEHICLE LIMITED WARRANTY
13
Underbody Maintenance:
Corrosive materials used for ice removal and dust control
can collect on underbody surfaces. If these materials are
not removed, accelerated corrosion can occur on the underbody parts, such as fuel lines, frame, floor pan and exhaust
system. At least twice a year, thoroughly flush these materials from the underbody with plain water. Take care to clean
any areas where mud and other debris can collect.
Finish Damage:
Any stone chips, fractures or deep scratches in the finish
should be repaired promptly. Bare metal will corrode
quickly and can develop into a major repair expense. Minor
chips and scratches can be repaired with touch-up materials available from your Authorized Mitsubishi Motors Dealer
or Authorized Service Center.
OTHER TERMS
ANY IMPLIED WARRANTY APPLICABLE TO THIS VEHICLE IS LIMITED IN DURATION TO THE LENGTH OF
THIS WRITTEN WARRANTY. MMNA SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES FOR BREACH OF
THIS WARRANTY OR ANY IMPLIED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long
an implied warranty lasts, or limitation on available remedies, so the above limitations or exclusions may not apply to
you. This warranty gives the owner specific legal rights and
the owner may also have other rights which vary by state.
01_MMNA_warranty.fm Page 13 Monday, August 27, 2007 7:05 PM
FEDERAL EMISSION WARRANTY
14
FEDERAL EMISSION WARRANTY
FEDERAL EMISSION CONTROL SYSTEM DEFECT
WARRANTY
MMNA warrants to the owner of each new 2008 Mitsubishi
vehicle, (1) that the Vehicle, was designed, built and
equipped so as to conform at the time of sale to applicable
regulations of the National Emission Standards Act, as
amended, and (2) the Vehicle is free from defects in material and workmanship at the time of sale which would cause
the Vehicle to fail to conform with such regulations for a
period of
5 years or 60,000 odometer miles,
whichever
occurs first. MMNA additionally warrants the Engine Control Module, Transmission Control Module, Catalytic Converter(s) and Onboard Emission Diagnostic Device for 8
years or 80,000 odometer miles, whichever occurs first.
Any part of this Vehicle covered under this limited emission
defect warranty and which proves to be defective will be
repaired or replaced at no charge by any Authorized Mitsubishi Motors Dealer or Authorized Service Center, using
new or remanufactured Authorized Mitsubishi Motors Parts.
The limited warranty period begins on the date of original
retail delivery or original use, whichever occurs first.
This limited emission defect warranty shall not apply to
parts other than Authorized Mitsubishi Motors Parts.
FEDERAL EMISSION CONTROL SYSTEM PERFORMANCE WARRANTY
Some states and local jurisdictions have established periodic vehicle inspection and maintenance (I/M) programs to
encourage proper maintenance of your Vehicle.
If an I/M Program in your area has EPA approval, you may
be eligible for MMNA’s performance warranty coverage
under the following conditions:
1. The Vehicle has been maintained and operated in
accordance with the scheduled maintenance
instructions described in this booklet and Owner’s
Manual provided with your Vehicle.
2. The Vehicle fails to conform for a period of 2 years
or 24,000 odometer miles, whichever occurs first,
to the applicable emission standards of the U.S.
Environmental Protection Agency, as judged by an
EPA approved I/M Test.
MMNA additionally warrants the Engine Control
Module, Transmission Control Module, Catalytic
Converter(s) and Onboard Emission Diagnostic
Device for 8 years or 80,000 odometer miles, whichever occurs first.
3. The failure to conform to I/M test standards may
result in the owner of the Vehicle having to bear a
penalty or other sanctions, including the denial or
the right to use the Vehicle under local, state or
federal law.
01_MMNA_warranty.fm Page 14 Monday, August 27, 2007 7:05 PM
FEDERAL EMISSION WARRANTY
15
If all the foregoing conditions are met, MMNA warrants that
any Authorized Mitsubishi Motors Dealer or Authorized
Service Center will replace, repair or adjust to Mitsubishi’s
specifications at no charge, any of the components listed
below or parts thereof, which may be necessary to cause
your Vehicle to conform to the applicable emission standards. Parts
“
Certified to EPA Standards” shall be covered
by this performance warranty. This performance warranty
period begins on the date of original retail delivery or original use, whichever occurs first.
EMISSION WARRANTY PARTS
• Multiport Fuel Injection System
• Electronic Spark Control
• Timing Advance/Retard System
• Evaporative Emission Canister, Evaporative Emission
Liquid Separator and Controls
• Positive Crankcase Ventilation Valve
• Induction Control Valve Assembly
• Exhaust Gas Recirculation Valve and Control System
• Catalytic Converter(s)
• Fuel Tank Filler Tube and Cap
• Hoses, Clamps, Brackets, Pipes, Gaskets, Belts, Seals
and Connectors used in the above systems
• Vacuum, Temperature, Altitude, Speed and Time Sensitive Valves and Switches for the above systems
• Any other components necessary to assure conformity.
If failure of one of these components results in failure of
another part, both will be covered by the performance warranty.
WHAT IS NOT COVERED
• Noncompliance caused by defective replacement parts
not certified in accordance with aftermarket parts certification regulations.
• Noncompliance caused by the use of replacement parts
not equivalent to original equipment parts.
Other provisions specified under the
“
WHAT IS NOT COVERED” section in the New Vehicle Limited Warranty are
also applicable to this warranty.
NOTE:
Vehicles equipped with a California Certified Emission
Control System and registered in the states of California,
Massachusetts, Vermont, Maine, Connecticut, Rhode
Island, Pennsylvania, New York*
1
, New Jersey*1 and
Oregon*
1
are also entitled to the California Emission
Warranty. (See page 18 of this booklet)
*1
: Galant 2.4 L PZEV model, Outlander 3.0 L PZEV
model and Lancer 2.0 L PZEV model.
01_MMNA_warranty.fm Page 15 Monday, August 27, 2007 7:05 PM
FEDERAL EMISSION WARRANTY
16
THE EMISSION CONTROL SYSTEM DEFECT WARRANTY AND THE EMISSION CONTROL SYSTEM PERFORMANCE WARRANTY SHALL NOT APPLY TO:
• Conditions resulting from contaminated fuel, misuse,
improper adjustments, modifications, accidents, alterations, tampering, acts of God, improper or inadequate
maintenance, or failure to use recommended fuel
• The replacement of maintenance parts used in regular
maintenance services
• Loss of time, inconvenience, loss of use of the Vehicle, or
other consequential damages
• Any Vehicle on which the odometer reading has been
changed so that mileage cannot be readily determined.
MMNA does not authorize any person to create for it any
other obligations or liability in connection with these systems. These warranties are in addition to MMNA’s New
Vehicle Limited Warranty for 2008 Vehicles.
THINGS YOU SHOULD KNOW ABOUT BOTH THE EMISSION CONTROL SYSTEM DEFECT WARRANTY AND
THE EMISSION CONTROL SYSTEM PERFORMANCE
WARRANTY
The emission control system of your new 2008 Mitsubishi
vehicle was designed, built and tested using Authorized
Mitsubishi Motors Parts and the Vehicle is certified as
being in conformity with applicable emission regulations.
Accordingly, it is recommended that any replacement parts
used for maintenance or for the repair of emission control
systems be new or remanufactured Authorized Mitsubishi
Motors Parts.
THE WARRANTY OBLIGATIONS ARE NOT DEPENDENT
UPON THE USE OF ANY PARTICULAR BRAND OF
REPLACEMENT PART. THE OWNER MAY ELECT TO
USE NON-AUTHORIZED MITSUBISHI MOTORS PARTS
FOR REPLACEMENT PURPOSES. THE USE OF
REPLACEMENT PARTS WHICH ARE NOT EQUIVALENT
MAY IMPAIR THE EFFECTIVENESS OF EMISSION CONTROL SYSTEMS.
If other than Authorized Mitsubishi Motors Parts are used
for maintenance replacements or for the repair of components affecting emission control, the owner should determine that such parts are warranted by the manufacturer to
be equivalent to Authorized Mitsubishi Motors Parts in performance and durability.
01_MMNA_warranty.fm Page 16 Monday, August 27, 2007 7:05 PM
FEDERAL EMISSION WARRANTY
17
MAINTENANCE REPLACEMENT OR REPAIR OF THE
EMISSION CONTROL DEVICES AND SYSTEMS MAY
BE PERFORMED BY ANY QUALIFIED AUTOMOTIVE
REPAIR ESTABLISHMENT OR INDIVIDUAL USING ANY
PART CERTIFIED PURSUANT TO APPLICABLE EMISSION REGULATIONS; HOWEVER, WARRANTY SERVICE MUST BE PERFORMED BY AN AUTHORIZED
MITSUBISHI MOTORS DEALER OR AUTHORIZED SERVICE CENTER.
Claims under the Emission Control Systems Performance
Warranty may not be denied due to the failure of a properly
installed certified non-Authorized Mitsubishi Motors Part.
Receipts covering the performance of maintenance services should be retained in the event questions arise concerning maintenance. These receipts should be transferred
to each subsequent owner of this Vehicle. MMNA reserves
the right to deny warranty coverage if the Vehicle has not
been properly maintained. However, denial will not be
based solely on the absence of maintenance records.
These warranties apply only to Vehicles manufactured to
United States specifications and registered and normally
operated in the 50 United States and Washington, D.C.
Vehicles manufactured to other specifications or registered
and normally operated elsewhere, shall be entitled to service of emission control systems on the basis of the warranty applicable to such other country or territory.
To obtain warranty service under these warranties, the
owner should return the Vehicle to an Authorized Mitsubishi
Motors Dealer or Authorized Service Center where such
service will be performed at no charge for parts and labor.
If an owner’s warranty claim under the 2008 Emission Con-
trol Systems Performance Warranty is denied, MMNA will
provide the owner with a written explanation of why the
claim was denied within 30 days unless a shorter time
period is required by law. Failure to provide an explanation
within the required period may obligate MMNA to remedy
the nonconformity under the Emission Control Systems
Performance Warranty except:
• When delay is requested by the vehicle owner.
• When delay is caused by factors beyond the control of
MMNA or Authorized Mitsubishi Motors Dealers or
Authorized Service Centers.
Further information can be obtained from and complaints
registered with:
Manager, Vehicle Compliance Programs Group
Vehicle Programs and Compliance Division
Environmental Protection Agency
401
“
M” Street, S.W.
NMS-6405J
Washington, D.C. 20460
NOTE:
“
New or Remanufactured Authorized Mitsubishi Motors
Par ts” when used in connection with Mitsubishi vehicles,
means parts manufactured by or approved by MITSUBISHI, designed for use on Mitsubishi vehicles and distributed by MMNA or any division or subsidiary of MMNA.
01_MMNA_warranty.fm Page 17 Monday, August 27, 2007 7:05 PM
“CALIFORNIA” EMISSION WARRANTY
18
FOR ALL JURISDICTIONS THAT HAVE ADOPTED
CALIFORNIA EMISSION CONTROL SYSTEMS AND
WARRANTY REQUIREMENT.
“CALIFORNIA” EMISSION
WARRANTY
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board and Mitsubishi Motors
North America, Inc. (MMNA) are pleased to explain the
emission control system warranty on your 2008 Mitsubishi
vehicle.
In California, Massachusetts, Vermont, Maine, Connecticut, Rhode Island, Pennsylvania, New York*
1
, New Jer-
sey*
1
and Oregon*1, new motor vehicles must be
designed, built and equipped to meet California’s stringent
anti-smog standards.
*1: 2008 Mitsubishi Galant 2.4 L PZEV model, Outlander 3.0 L PZEV
model and Lancer 2.0 L PZEV model sold in New York, New Jersey
and Oregon will be covered by the California Emission Warranty.
MMNA warrants the emission control system on your Vehicle for the periods of time listed below, provided there has
been no abuse, neglect or improper maintenance of your
Vehicle.
Your emission control system may include parts such as
the fuel-injection system, the ignition system, catalytic converter, and engine control module. Also included may be
hoses, belts, connectors and other emission-related
assemblies.
Where a warrantable condition exists, MMNA will repair
your Vehicle at no charge to you including diagnosis, parts
and labor.
MANUFACTURER’S WARRANTY COVERAGE:
1. For 3 years or 50,000 odometer miles, whichever
occurs first:
(1) If your Vehicle fails a Smog Check inspection, all nec-
essary repairs and adjustments will be made by MMNA
to ensure that your Vehicle passes the inspection. This
is your emission control system PERFORMANCE
WARRANTY.
(2) For 5 years or 60,000 odometer miles, whichever
occurs first: if any emission-related part on your Vehicle
is defective, the part will be repaired or replaced by
MMNA.
This is your short-term emission control system
DEFECTS WARRANTY.
2. For 7 years or 70,000 odometer miles, whichever
occurs first:
If an emission-related part specially noted in this warranty
booklet with coverage for 7 years or 70,000 odometer miles
is defective, the part will be repaired or replaced by MMNA.
This is your Long-term (1) emission control system PERFORMANCE and DEFECTS WARRANTY.
01_MMNA_warranty.fm Page 18 Monday, August 27, 2007 7:05 PM
“CALIFORNIA” EMISSION WARRANTY
19
3. For 8 years or 80,000 odometer miles, whichever
occurs first, the Federal Emission Warranty also
applies to Vehicles registered in California, Massachusetts, Vermont, Maine, Connecticut, Rhode Island and
Pennsylvania:
If an emission-related part listed in this warranty booklet specially noted with coverage for 8 years or 80,000
odometer miles is defective, the part will be repaired or
replaced by MMNA. This is your Long Term (2) emission control system PERFORMANCE and DEFECTS
WARRANTY.
4. For the 2008 Mitsubishi Galant 2.4 L PZEV model, Outlander 3.0 L PZEV model and Lancer 2.0 L PZEV
model, all emissions defects and performance warranties are extended to 15 years or 150,000 miles, whichever occurs first.
OWNER’S WARRANTY RESPONSIBILITIES:
As the Vehicle owner, you are responsible for the performance of the required maintenance listed in this booklet.
MMNA recommends that you retain all receipts covering
maintenance on your Vehicle. Coverage will not be denied
solely because there is no record of maintenance. However, failures caused by lack of required maintenance are
not covered by the warranty.
You are responsible for presenting your Vehicle to an
Authorized Mitsubishi Motors Dealer or Authorized Service
Center as soon as a problem exists.
The warranty repairs should be completed in a reasonable
amount of time, not to exceed 30 days.
As the Vehicle owner, you should also be aware that
MMNA may deny you warranty coverage if your Vehicle or
a part has failed due to abuse, neglect, improper maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact MMNA’s Customer
Relations Department at 1-888-648-7820 or if in California,
the California Air Resources Board, P.O. Box 8001 at 9528
Telstar Avenue, EL Monte CA 91734-8001.
WARRANTY START DATE:
The 3-year/50,000-odometer mile, 5-year/60,000-odometer
mile, 7-year/70,000-odometer mile, 8-year/80,000-odometer mile and 15-year/150,000-odometer mile warranty periods shall begin on the date of original retail delivery or
original use, whichever occurs first.
01_MMNA_warranty.fm Page 19 Monday, August 27, 2007 7:05 PM
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