Mitel NETVISION PHONE User Manual

USER GUIDE

3300 ICP

Notice

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks®
Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel
Networks or any of its affiliates or subsidiaries. Mitel Networks and its affiliates and subsidiaries assume no responsibility for any
errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such
changes.

Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written
permission from Mitel Networks Corporation.

OPYRIGHT© 2002, MITEL NETWORKS CORPORATION. ALL RIGHTS RES ERVED.

C

Contents

IMPORTANT INFORMATION ABOUT WIRELESS PHONES

ABOUT YOUR NETVISION® PHONE

BATTERY CHARGING

Charge/Discharge 3
Battery attaching/detaching 3
Placing the battery in the charger 4
WARNINGS! 5

OPTIONAL ACCESSORIES

BASIC OPERATION

Turning the phone on and off 5
Connecting to the network 6
Shared vs. Personal Phones 7
Out of Range 7
Logging on to a shared phone 8

1

2

3

5

5

-i-

MAKING AND ANSWERING CALLS

Answering a Call 9
Identifying a Caller 9
Refusing a Call 9
Making a Call 10
Intercom Calling 11
Adjusting the Volume During a Call 11
Ending a Call 11
Redial 12
Speed Call - Personal 12
Speed Call - System 12

9

CALL HANDLING

Two-line Calling 13
Transfer 13
Conference 14
Call Re-routing / Message Waiting 14

USING ADVANCED FEATURES

Call Pickup 15
Call Park Retrieve 15
Camp-on 16
Do Not Disturb 16
Microphone Mute 17
Message Paging 17
Night Answer 17

CUSTOMIZING YOUR PHONE

Ringer Style 18
Ringer Volume 19
Earpiece Volume 19
Auto-Answer Ring 19
Display Contrast Control 19
Key Locking 20

13

15

18

-ii-

ACD AGENT FEATURES

ACD Agent Log in / Log out 21
ACD Agent Make Busy 21
ACD Agent Work Timer 22
Call an ACD Agent 22

20

REGULATORY AND PATENT INFORMATION

23

-iii-

IMPORTANT INFORMATION ABOUT WIRELESS
PHONES

Wireless telephones use radio frequencies, which are susceptible to
interference from electrical devices such as motors, computers, VHF radios,
and fluorescent lights. Such interference can limit the operating range of the
telephone and cause noisy or interrupted reception. Walls, building wiring,
and metal structures such as filing cabinets can also affect the performance
of the telephone.

-1-

ABOUT YOUR NETVISION® PHONE

1. Antenna - High-gain antenna. The
antenna does not extend.

2. LED - Indicates an incoming call and
message waiting.

3. Earpiece 12. NAME key - Displays the names

4. Mini-headset jack - Allows you to
plug a headset into phone for handsfree
use.

5. Serial port - For system
administration use.

6. Volume adjust buttons - Adjusts
the current call volume and scroll phone
menus and lists.

7. SEL button - Selects a name from
the name list.

8. LCD Screen - Shows the phone
status and menu options.

9. MENU key - Displays the phone user
menu.

10. FCT key - Accesses specially
programmed features.

11. RCL key - Recalls the last number
dialed, and to access the speed-call
directory.

directory.

13. SND key - Calls the number dialed,
accepts a call, powers on the phone, and
selects items in phone menus.

14. END key - Ends a call, refuses a
call, powers off the phone, and returns
to a previous menu.

15. CLR key - Removes the last digit
entered from the keypad.

16. STO key - Stores a number in the
speed-call directory.

17. HOLD key - Puts a call on hold and
switch to the other line.

18. *< and # > keys - Scrolls through
phone menus.

-2-

BATTERY CHARGING

Charge/Discharge

Fully charge the battery for the NetVision Data Phone before first using the
phone. A fully charged battery provides approximately 90 minutes of talk
time and 40 hours standby operation per charge.

As the battery discharges, the battery strength indicator on the display
shows more white space.

Battery attaching/detaching

z Attach the battery to the phone by aligning the feet on the battery with

the notches on the phone. Push the top of the battery into the phone until
the latch clicks.

z Detach the battery by depressing the catch and pulling the top of the

battery from the phone.

-3-