Mitel 8528 User Manual
Mitel® 5000 Communications Platform (CP)
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Indicator Signals Description
Rapidly flashing You have an incoming call.
Slowly flashing You have a waiting message or callback message.
On You are on a call or using a feature.
Off Your IP phone is idle.
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8528 Telephone Quick Reference Guide
This guide provides information for frequently used features. For more information about these and other features,
refer to the user guide. For voice mail information, refer to the voice mail user guide for your system.
No. Name Description
Handset The handset is hearing aid compatible (HAC). If you are using a headset or if you are in
Handsfree Mode, you do not need to use the handset.
Display Provides a two-line, 16-character viewing area for using features and identifying callers.
When idle, the display shows user information and the time and date.
Ring/Message
Indicator
Feature Buttons Provide quick access to commonly used features. See “Feature Buttons” on page 2 for
Dialpad Buttons Use the dialpad buttons to dial phone numbers, enter feature codes, and to enter
Programmable
Buttons
External Speaker Provides audio for handsfree calls and background music.
Flashes or stays lit to indicate call, message, and feature activity.
descriptions.
characters when using features that require text input.
Provide 16 programmable buttons. The top seven buttons on the telephone are
programmed by the system administrator and cannot be reprogrammed. However, you
can program the remaining buttons for quick access to features or speed-dial entries.
Document Part Number 835.3295-1, February 2011
Mitel® is a registered trademark of Mitel Networks Corporation.
© 2011, Mitel Networks Corporation.
All other products and services are the trademarks of their respective holders. All rights reserved.
QUICK REFERENCE GUIDE
Feature Buttons
Feature buttons provide quick access to commonly used
features. See the following table for descriptions.
Button Action
(Up)
(Down)
(Speaker)
(Mute) Mutes the microphone during a
(Directory) Activates the contact and feature
(Special)
(Redial) Calls the last external number
(Hold) Places the current call on hold.
(Transfer) Transfers the current call.
(Message) Connects to voice mailbox and
Provides volume control.
Scrolls through feature options.
Activates Handsfree Mode.
Activates features.
call.
DIrectory.
Activates features while on a call.
The (Special) button does
not cancel features. To cancel
features, press the Star button (*).
dialed. You cannot redial internal
numbers.
Left/Backspace when entering
dialpad characters.
Right/Forward when entering
dialpad characters.
notifies when you have
messages.
Toggles between Alpha Mode and
Numeric Mode when entering
dialpad characters.
Commonly Used Feature Codes
Most of the following feature codes work when your
telephone is idle. However, if you are on an active call or
if the telephone is off-hook, you may need to press
(Special) to activate the feature before you enter
the feature code.
If you make a mistake when entering numbers or
characters, you can press (Hold) to move the
cursor to the left and delete the characters entered, or
you can press
Contact your system administrator for more information
about system features.
* to cancel the feature.
Feature Code
ACD Agent – Log In/Out 328
Automatic IC Call Access – On/Off 361
Automatic Trunk Call Access – On/Off 360
Background Music – On/Off 313
Call Forward – All Calls 355
Call Logging 333
Conference 5
Default Station 394
Directory 307
Display Time And Date 300
Do-Not-Disturb – On/Off 372
Dynamic Extension Express – On/Off 364
Dynamic Extension Express Handoff 388
Handsfree – On/Off 319
Headset – On/Off 317
Hold – Individual 336
Hold – System 335
Hot Desk On/Off 348
Hunt Group – Remove/Replace 324
Message – Cancel Left Message 366
Message – Delete Message 368
Message – Leave Message 367
Message – View Messages Menu 365
Microphone Mute – On/Off 314
Page Receive – On/Off 325
Program Buttons 397
Program Station Passcode 392
Programmable Buttons – Default 395
Queue (Callback) Request 6
Record-A-Call 385
Reverse Transfer (Call Pick-Up) 4
Ring Tone Selection 398
Station Speed Dial 382
Station Speed Dial – Programming 383
Switch Keymap 399
System Forward – On/Off 354
System Speed Dial 381
View Button Assignments 396
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