Quick Reference Guide – Mitel 6867i Premium
For details on all the available features and options please refer to the 6867i IP Phone User Guide located at
http://mitel.ca/mitel-6867-sip-phone
Placing a Call
1. Lift the handset, press a Line key, or press the
key.
2. Dial the number from the keypad and press the
Dial softkey.
Ending a Call
Place the handset on its cradle or press the
key.
Answering a Call
Lift the handset for handset operation or press the Line key or key for handsfree
operation.
Ignoring a Call
Press the key or Ignore softkey when the phone is ringing to ignore the
call directly to voicemail.
Redialing
Press the key once to access a list of recently dialed numbers. Use the Up and
Down navigation keys to scroll through the entries and the Select key (or Dial softkey)
to redial the selected number. Press the
key twice to call the last dialed number.
Muting
Press the key to mute the handset, headset, or speakerphone.
Holding and Resuming
1. To place a call on hold, press the key when connected to the call.
2.
To resume the call, press the key again or press the Line key corresponding to
the line where the call is being held.
Options:
Accesses services and
options to customize
your phone.
Goodbye
Hold
Volume
Directory
Mute
Line/Call
Appearance:
Line presentation
for incoming and
outgoing calls.
Bottom Softkeys:
4 programmable/state-based softkeys that support up to 18 functions.
Left Softkeys:
6 programmable keys that
support up to 20 functions.
Presence:
See Other Features for
more details.
Transfer
Conference
Callers:
Accesses a list of
received/missed
incoming calls.
Redial
Getting Started Basic Call Handling
Warning!
The headset port is for headset use only.
Plugging any other devices into this port may cause
damage to the phone and will void your warranty.
Speaker/Headset:
Toggles the phone’s audio between speaker and
headset. headset jack adaptor If you are using a
DHSG/EHS and headset. If you are using a DHSG/EHS
headset, that the headset jack adaptor is removed
from the headset port (indicated by the symbol).
Refer to the 6867i Installation Guide for more details.
Navigation/Select:
Multi-directional navigation
key that allow you to navigate
through the phone’s user
interface. See UI Navigation
for more details.
HPBX-6867i_User_Guide-1607
Quick Reference Guide – Mitel 6867i Premium
For details on all the available features and options please refer to the 6867i IP Phone User Guide located at
http://mitel.ca/mitel-6867-sip-phone
Line/Screen Name
Indicator
Status Messages
Date and Time
Bottom Softkeys
Left Softkeys
More Softkeys:
Dots indicate the number
of softkey “pages” and its
relative position.
New Call Key:
When a line is not in use, a New Call key is available allowing you to dial out using the selected line.
Line Usage Indicators:
Indicates the number of
connected calls on the respective line or if the line
is in a incoming/outgoing
ringing state.
Incoming Call
Outgoing Call
Available Lines:
Displays a list of the
on the phone. See UI
Navigation for more
details.
Line Selection Screen
The Line Selection Screen allows you to easily view the lines in use and select a line to
act upon.
Home Screen
The Home Screen displays the date and time along with various important status
messages. It is the default screen displayed when the phone is in an idle state.
Phone/Line Status
Indicators:
Phone Locked
Voicemail
Do Not Disturb
Call Forward
Missed Calls
Call Status Indicators:
On Hold
Incoming Call
Outgoing Call
Conference Call
Call Timer
Picture ID
Caller ID
Call Feature Indicators:
TLS/SRTP
Encryption
Mitel Hi-Q
TM
Active VoIP
Recording
Detailed-View Call Screen
call. It is the default screen displayed for all active point-to-point calls.
Multi-View Call Screen
more than one call in progress. It is particularly useful in transfer and conference scenarios.
All pertinent information from the Detailed-View Call Screen is also available on the MultiView Call Screen but information for two remote parties can be seen simultaneously.
Picture ID
Caller ID
Call Timer
Note:
No icon indicates that
the call is active.
Call Status Indicators:
On Hold
Incoming Call
Outgoing Call
Conference Call
Note:
No icon indicates that
the call is active.
Call Feature Indicators:
TLS/SRTP
Encryption
Mitel Hi-Q
TM
Active VoIP
Recording
User Interface (UI) Overview
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