MIVOICE OFFICE 400
MITEL 6867 SIP / MITEL 6869 SIP
USER GUIDE
eud-1664_en / 1.3 – R5.0 – © 06.2017
NOTICE
The information contained in this document is believed to be accurate in all respects but
is not warranted by Mitel Networks Corporation.
The information is subject to change without notice and should not be construed in any
way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such
changes.
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- electronic or mechanical - for any purpose without written permission from Mitel Networks Corporation.
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Please contact our legal department for additional information: legal@mitel.com
For a list of the worldwide Mitel Networks Corporation registered trademarks, please refer
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.
PATENT NOTE ON POWER OVER ETHERNET
Mitel’s Power over Ethernet (PoE) Powered Device (PD) products are covered by one or
more of the U.S. patents (and any foreign patent counterparts thereto) identified at Mitel’s website: www.mitel.com/patents
For more information on the PD patents that are licensed, please refer to: www.cmspat-
ents.com.
Mitel 6867 SIP / Mitel 6869 SIP
®, ™ Trademark of Mitel Networks Corporation
© Copyright 2017 Mitel Networks Corporation
2 Mitel 6867 SIP / Mitel 6869 SIP
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eud-1664/1.3 – 06.2017
All rights reserved
eud-1664/1.3 – R5.0 – 06.2017
Welcome...
Welcome to the user guide for the desk phones
Mitel 6867 SIP and Mitel 6869 SIP for MiVoice Office 400
communication systems.
This user's guide will assist you with the use of your phone
and introduce you step by step to the functions and configuration. If you require further technical support or information
on other products ofMitel, please visit our website
www.mitel.com
This user's guide is relevant only for Mitel SIP phones connected to a MiVoice Office 400 communication system.
Other user’s guides are available for operation on other
communication systems or for direct operation via a SIP
provider. Consult your system administrator if you are
unsure whether you have the correct user’s guide for your
requirements.
Notes: • Not all listed functions are available by default. Contact
your system administrator to learn more about the available features and services in the MiVoice Office 400 communication system.
• Your system administrator has the option to individually
set some of the phone's features. In this case your
default values will differ from the default values
described in this user's guide.
• Some functions are offered both from the MiVoice
Office 400 communication system and locally from your
Mitel SIP phone. Since theMiVoice Office 400 communication system does not fully support local functions, we
recommend to always have your system administrator do
the configuration work or use the Self Service Portal (see
chapter "MiVoice Office 400 Self Service Portal",
page 9).
or use our Mitel DocFinder.
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Welcome...
1
20
5
Safety information
Failure to observe this information can be hazardous and infringe existing
laws.
Connections
Always plug the phone cable connectors into the appropriate sockets. Do not
modify the connections in any way.
Power supply
Your phone can be supplied with power in various ways. Pay attention to the
information given by the system administrator.
Note: The device will be inoperable when mains power of the communication system
fails.
Metal objects
Telephone receivers produce magnetic fields that can attract small metallic
objects such as pins and staples. To avoid injury, do not place the handset
where such objects can be picked up.
Maintenance
• Make sure all installation and repair work is carried out by a specially qualified
technician.
• Always use a soft, moistened, or antistatic cloth to clean your device. Do not
use chemicals or other chemical products.
Cost control and data protection
You should protect your phone with a PIN so that no-one can make phone calls
at your expense. A code will also protect your personal settings.
Ambient conditions
• Only operate the device in a temperature range of +5 °C to approx. +40 °C.
• Avoid direct sunlight and other sources of heat.
• Protect your device against the wet, excessive dust, corrosive liquids and
steam.
• Do not expose your device to electromagnetic fields (electric motors, household appliances). The speech quality could be affected.
Disposal
Be sure to dispose of your device, batteries and its packaging in an environmentally compatible way. Electrical equipment does not belong in domestic waste.
Deposit it at a return centre.
Accessories
Use original accessories or specifically approved accessories only. The use of
other accessories may decrease performance or pose a risk to your health or
safety.
4 Mitel 6867 SIP / Mitel 6869 SIP
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Welcome...
Document information
• Document number: eud-1664
• Document version: 1.3
• Based on: MiVoice Office 400 R5.0
• Valid as of: MiVoice Office 400 R5.0
• In PDF Viewer, click on this link to download the latest version of this
document:
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1664_en.pdf?get&DNR=eud-1664
• Copyright © 06.2017 Mitel Networks Corporation
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Content
Welcome... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Document information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Information about the MiVoice Office 400 communication system. . . . . . 8
Keys, display and menu guidance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Key designations and sockets. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Operating your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using expansion key modules . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Phoning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Initiating calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using functions before/while in a call . . . . . . . . . . . . . . . . . . . . . 41
Using further functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Overview of available functions. . . . . . . . . . . . . . . . . . . . . . . . . . 62
Organising absences from the desk . . . . . . . . . . . . . . . . . . . . . . 67
Operating call lists and voice messages. . . . . . . . . . . . . . . . . . . 71
Organisation within the team (busy lamp field) . . . . . . . . . . . . . . 74
Line key on a key telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using functions with Mitel OpenCount . . . . . . . . . . . . . . . . . . . . 77
Setting functions by remote control. . . . . . . . . . . . . . . . . . . . . . . 78
Personalizing your phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Configuring the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuring the audio properties . . . . . . . . . . . . . . . . . . . . . . . . . 82
Configuring general phone settings . . . . . . . . . . . . . . . . . . . . . . 85
Protecting yourself against calls . . . . . . . . . . . . . . . . . . . . . . . . . 89
Phone book management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configuring voice mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Configuring presence profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Configuring keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Operator phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Operator phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
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Setting the operator phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Using an operator phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Product and safety information, legal information . . . . . . . . . . . . . . . . 107
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
About Mitel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Data protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Limited Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
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Information about the MiVoice Office 400 communication system
One number user concept
Your system administrator can set up several phones for
you that all have the same phone number (one number user
concept). You have only one name and phone number with
which you identify yourself to your call partners, regardless
of which of the phones you use to make your calls. The
advantage is that you can always be reached under the
same phone number, regardless of where you happen to
be.
With personal call routing, you can define to which
phone/phones incoming calls shall be routed (see chapter
"Activating personal call routing", page 56
More benefits of the one number user concept:
• With Ring Alone, you can decide on which phone a call is
signalled acoustically (see chapter "Activating Ring
Alone", page 58).
• Your system administrator can set whether or not you are
busy for further incoming calls (busy if busy).
• You are still able to make further outgoing calls with the
other terminals.
• Call lists and contacts stored on the MiVoice Office 400
communication system are available on all your phones
and are automatically synchronised.
• An announcement will be indicated on all phones which
support announcements.
• Fast Take (*88) allows you to take an active connection
from one phone or an incoming call to another phone on
one of your phones.
).
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MiVoice Office 400 Self Service Portal
The Self Service Portal is a web-based application for
phones on a MiVoice Office 400 communication system.
The Self Service Portal helps you configure and adapt your
personal phone settings (i.e. key configuration, labels for
configurable keys, display language, etc.) directly and
autonomously on your PC.
As soon as you receive an user account for the Self Service
Portal from your system administrator and after you have
logged in, you are taken to the home page with the overview
of all your phones. Refer to the Self Service Portal online
help for further information on a specific topic.
Contact your system administrator to access to the Self
Service Portal.
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Keys, display and menu guidance
The sections below provide an overview and usage on
which keys and sockets are available on your phone.
Key designations and sockets . . . . . . . . . . . . . . . . . . . . 11
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Operating your phone . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using expansion key modules . . . . . . . . . . . . . . . . . . . . 23
Using labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Keys, display and menu guidance
Key designations and sockets
24
23
22
21
20
19
18
17
16
Mitel 6867 SIP
1
15
2
14
1213
3
4
5
6
7
8
9
10
11
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Keys, display and menu guidance
24
23
22
21
20
19
18
17
16
Mitel 6869 SIP
1
15
2
14
1213
3
24
5
8
9
10
11
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Keys, display and menu guidance
No.Key Description
1 Handset
2Display Colour screen:
• top left: line number, name
• top right: status display (display symbols)
• bottom right: status notifications
• Middle: Display, depending on phone status
3 Message LED Colour and status signal a specific event.
1)
4
Phone book key
(Mitel 6867 SIP only)
Calling up the directory lookup
5 Navigation key with
selection key
Horizontal navigation
keys
• Switching between the display in idle state and
line selection
• Navigating in the options list
Vertical navigation keys Navigating in the sub-menus of the options list
Selection key • Selecting a menu item
• Confirming settings
6
7
Deflect key
(Mitel 6867 SIP only)
Conference key
(Mitel 6867 SIP only)
Transferring a call
Setting up conference calls
8 Call lists key Calling up the call list menu:
• unanswered
• answered
• Redial list
9 Redial key Using the phone number last dialled
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Keys, display and menu guidance
No.Key Description
10 Line keys L1 to L2 with
LED
11 Loudspeaker/headset
key with LED
12 Hash key Entering # or special characters
13 Digit keys 1-9 Entering characters and digits
14 Asterisk key Entering * or space
15 Volume keys Adjusting volume
16 Microphone key with
LED
17 Option key Calling up a local setting menu (options list)
18 Hold key • Holding an active call
19 End key • Ending a call
20 Bottom softkeys S1-S18
(Mitel 6867 SIP)
Bottom softkeys S1-S24
(Mitel 6869 SIP)
Mitel 6867 SIP: 2 line keys. A total of 9 lines are
available.
Mitel 6869 SIP: 2 line keys. A total of 12 lines are
available.
• Seizing a line
• Answering a call
• Brokering with simultaneous configuration of
multiple line keys
• Activating/deactivating open listening
• Activating/deactivating handset microphone
• Activating/deactivating headset microphone
• Activating/deactivating hands-free mode
• Activating/deactivating handset microphone
• Activating/deactivating headset microphone
• Taking back a call from hold
• Back to display in idle state
• Exiting editor without changes
4 freely configurable keys that can be set to a total
of 18 functions or call numbers, or which are automatically set by the MiVoice Office 400 communication system to context-dependent functions.
5 freely configurable keys that can be set to a total
of 24 functions or call numbers, or which are automatically set by the MiVoice Office 400 communication system to context-dependent functions.
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Keys, display and menu guidance
No.Key Description
21 Rear:
• Connection for expansion key module
• Connection for power supply
• Connection for USB 2.0
• GigE dual connection for PC and LAN
• Connection for headset
• Combined four-pin module connection with DHSG/EHS headset connec-
2)
tion
• Connection for Power over Ethernet (PoE), class 2 (Mitel 6867 SIP only)
• Connection for Power over Ethernet (PoE), class 3 (Mitel 6869 SIP only)
• Connection for wall mounting
• Connection for magnetic keyboard
22 Info key Accessing the phone status of a contact on the
busy lamp field (see "Using the busy lamp field
key", page 74)
23 Speaker
24 Left softkeys T1-T20
with LED
(Mitel 6867 SIP)
Left/right softkeys T1T44 with LED
(Mitel 6869 SIP)
1)
depending on configuration
2)
Use the headset connection for headsets only. Connecting another device may cause dam-
age to your phone and void your warranty.
6 freely configurable keys that can be set to a total
of 20 functions, call numbers or busy lamp fields.
An LED is located next to each function key signalling the functional state.
12 freely configurable keys that can be set to a
total of 44 functions, call numbers or busy lamp
fields. An LED is located next to each function key
signalling the functional state.
Note: The Mitel 6867 SIP and Mitel 6869 SIP phones have removable key caps.
If you change the position of a function on your phone, you can change the
function to the corresponding function key using the Self Service Portal.
An overview over interchangeable functions can be found in chapter
"Available keys", page 94
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.
Keys, display and menu guidance
3
Display symbols
Call connection states, info
Incoming call
Connection set up
Call on hold
Mitel Hi-Q™ audio technology
Missed calls
New voice message (incl. number)
Voice message retrieved
F: Forwarded voice message
G: Voice message to another voice mailbox
Call forwarding activated
Activated setting
Phone locked
Do not disturb (if busy)
Record
• Data/voice encryption
• Voice Mail mode: Recording not allowed
Voice Mail mode: Recording allowed
Presence state
Available (default)
Meeting
Absent
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Presence state
Busy
Not available
Option key
Language
Status
Time/date
• Settings
•Time zone
• Set Date and Time
Lock
• Password
• Phone lock
Keys, display and menu guidance
Audio
• Audio mode
• Headset
• Ring Tones
• Tone set
Display
Restart
Live Dialpad
Note: Settings under the menu item Extended are protected by a password and
reserved for your system administrator.
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Keys, display and menu guidance
Operating your phone
Most keys and functions are described in the key legend. Other overviews and operating aids can also be found here.
Overview system menu
The system menu is accessed using the softkey Menu. This contains the
following menu entries. Refer to the relevant chapters of this user’s guide
for further information on these menu entries.
MiVoice Office 400 System menu
1. Call lists (depend on settings of the MiVoice Office 400 communication system)
2. Directory Lookup
3. Voice Mail
4. Call forwarding
5. Presence
6. Personal call routing
7. Alarm melodies
8. Software Version
Using the softkey/navigation key
Softkeys are the keys that are automatically configured with contextdependent functions by the MiVoice Office 400 communications system.
The functions are displayed above the softkeys. The softkeys are set to
the most commonly used functions, with the left softkey always being the
Back key and the right softkey always being the More key ( ) when more
than four softkeys are configured. The More key is needed to switch
between the key levels. The number of points indicates the number of levels.
A menu can have several sub-menus. Press the suggested softkey or
selection key to access the sub-menu or the selection of available editing
options or to carry out the action.
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Keys, display and menu guidance
Free configurable keys
Your phone is equipped with freely configurable keys. Popular functions
are set for a specific configurable key by default by your system administrator (see "Overview function key configuration (default key setting)",
page 19). The remaining configurable keys can be configured with a specific action type: Call number, function, busy lamp field. A busy lamp field
can only be saved on function keys T1 to T20 (Mitel 6867 SIP) or function
keys T1 to T44 (Mitel 6869 SIP).
The key configuration is not made directly on the phone. Available settings
for the key configuration:
• MiVoice Office 400 communication system: The configuration has
already been made by your system administrator in the communication
system.
• Self Service Portal: You can use the Self Service Portal (see chapter
"MiVoice Office 400 Self Service Portal", page 9
ure, change or delete the keys however you wish.
More information on freely configurable keys can be found in chapter
"Configuring keys", page 94
Note: A key that you have configured locally on your phone cannot be displayed
or overwritten over the Self Service Portal. Therefore, always configure
your keys via the Self Service Portal of the MiVoice Office 400 communication server.
.
) where you can config-
Overview function key configuration (default key setting)
Mitel 6867 SIP/Mitel 6869 SIP phones on the MiVoice Office 400 communication system are delivered with the following function key configuration.
Please note that your system administrator may change this and your
phone may therefore differ from this default configuration.
Function key Mitel 6867 SIP Mitel 6867 SIP if logged in as free seat-
Key T1-T20 Empty
Key S1 System menu System menu
Key S2 Voice mail menu Free seating: Log in/out
Key S3 Call forwarding menu Request a callback
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1)
ing phone
1)
Empty
Keys, display and menu guidance
Function key Mitel 6867 SIP Mitel 6867 SIP if logged in as free seat-
ing phone
Key S4 Take (pick up own call) Empty
Key P5 Call routing menu Empty
Key S6 Phone lock on/off Empty
Key S7 Request a callback Empty
Key S8-S18 Empty
1)
The key is set to an empty function, meaning the key will not be overwritten by a subsequent
1)
key configuration.
Function key Mitel 6869 SIP Mitel 6869 SIP if logged in as free seat-
Key T1-T44 Empty
1)
Key S1 System menu System menu
Key S2 Phone book: System Free seating: Log in/out
Key S3 Voice mail menu Request a callback
Key S4 Call forwarding menu Empty
Key P5 Take (pick up own call) Empty
Key S6 Call routing menu Empty
Key S7 Phone lock on/off Empty
Key S8 Request a callback Empty
Key S9-S24 Empty
1)
The key is set to an empty function, meaning the key will not be overwritten by a subsequent
1)
key configuration.
1)
1)
1)
1)
1)
Empty
ing phone
1)
Empty
1)
1)
1)
1)
1)
1)
Empty
Overview alphanumeric keyboard
The alphanumeric keyboard can be used for entering digits and the password, for entering text and special characters, and also for quickdial. Press
the relevant key repeatedly until the character you want is displayed.
The alphanumeric keypad is set to the characters listed in the following
2)
table.
1)
Please note that actual key configuration depends on which keypad is used.
2)
Please note that the actual character selection is dependent on the language
selected.
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1)
Keys, display and menu guidance
Upper case Lower case
00
1 . : ; = _ , - ’ & ( ) $ ! 1 . : ; = _ , - ’ & ( ) $ !
A B C 2 Ä Á À Â Ã Æ Å Ç А Б В Г a b c 2 ä á à â ã æ å ç a б в г
D E F 3 É Ê Д Е Ё Ж Э d e f 3 é è ê Д e ë ж з
G H I 4 Í Ï Î И Й К Л g h i 4 ì í ï î и й к л
J K L 5 М Н О П j k l 5 м н о п
M N O 6 Ñ Ö Ó Ò Ô Õ Ø Р С Т У m n o 6 ñ ö ó ò ô õ ø р с т у
P Q R S 7 ß Ф Х Ц Ч p q r s 7 ß ф х Ч ч
T U V 8 Ü Ú Ù Û Ш Щ
W X Y Z 9 Ь З Ю Я w x y z 9 ь з ю я
* <Space> * <Space>
# / \ @§ # / \ @§
Ъ Ы t u v 8 ü ú ù û ш щ ъ ы
Entering text
Entering numbers and letters: In text mode, you can switch between
digit and letter input using the abc / ABC / 123 softkey.
Correcting entries: To delete an incorrect character, use the Backspace
softkey.
Confirming entries: An entry or selection can be confirmed using the
Selection or Select or softkey.
Closing editor without saving: With the Back softkey or the done key,
you can cancel the entry without saving or go back to the idle state in the
menu.
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Keys, display and menu guidance
LED overview
The attention LED and LED in the function / line key signal different events
and operating states with different colours and light statuses.
Message LED:
State Description
Flashes fast • Incoming call
• Appointment call
Flashes slowly New voice message
Lit Phone locked
LED in line key:
State Description
Does not light up Line free (line key )
Flashes fast • Incoming call
• Appointment call
Flashes slowly Call party on hold. Call can be answered on any phone.
Lit Connected
LED function key or busy lamp field key:
State Description
Does not light up • Function is deactivated
• User free (busy lamp field )
Flashes fast User is being called (busy lamp field)
Lit • Function is activated
• User busy (busy lamp field )
LED call list key:
State Description
Lit Missed calls
22 Mitel 6867 SIP / Mitel 6869 SIP
Note:
If your system administrator selected the call list display
type Image ID (see chapter "Editing options for the call
list", page 71), the LED will only light up when you press
the call list key.
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Keys, display and menu guidance
Using expansion key modules
The connection of expansion key modules to your phone gives you
additional, freely configurable keys.
Expansion key module Mitel M680
You can connect up to three Mitel M680 expansion key modules next to
each other on your phone. The Mitel M680 has the following properties:
• 16 configurable keys. Three expansion key modules would then give
you an additional 48 configurable keys.
• Each key has an LED for visual signalling.
• The keys on the expansion key module support all key types that are
supported by your phone's keys.
• The configurable keys of the expansion key module can be operated as
the configurable keys of your phone.
• The keys must have been configured either by your system administrator or by yourself in the Self Service Portal (see chapter "MiVoice
Office 400 Self Service Portal", page 9).
• Labels for key identification (see chapter "Using labels", page 29
).
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Keys, display and menu guidance
Expansion key module Mitel M685
You can connect up to three Mitel M685 expansion key modules to your
phone. The Mitel M685 has the following properties:
• Coloured touchscreen
• 3 display levels with 28 configurable keys each (84 configurable keys in
total). Three Mitel M685 would therefore give you an additional 252
configurable keys.
• Each key has an LED for visual signalling.
• The keys on the expansion key module support all key types that are
supported by your phone's keys.
• The configurable keys of the expansion key module can be operated as
the configurable keys of your phone.
• The keys must have been configured either by your system administrator or by yourself in the Self Service Portal (see chapter "MiVoice
Office 400 Self Service Portal", page 9).
• If you remove an expansion key module or if you modify the order of the
connected expansion key modules, the key configuration does not
change.
• The display contrast setting and the display backlight is taken from your
phone.
No.Key Description
1 A1-A84 function keys
(3 key levels, 28 keys
each)
2 Function key for level 1,
2, 3
24 Mitel 6867 SIP / Mitel 6869 SIP
Freely configurable keys. An LED is located next
to each function key signalling the functional
state.
Call up the desired level.
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Keys, display and menu guidance
Keypad Mitel K680
You can connect a magnetic keypad to your phone in order to simplify text
input. The Mitel K680 has the following properties:
• The keyboard can be connected and removed magnetically.
• The keyboard connection is available in three versions:
– QWERTY (Mitel K680 QY),
– QWERTZ (Mitel K680 QZ),
– AZERTY (Mitel K680 AY).
• The phone supplies power to the keypad.
Notes: • Mitel K680 settings in the menu are only available if a Mitel K680 is con-
nected.
• The Mitel K680 is a local module and is not controlled via the MiVoice
Office 400 communication system.
Pressing a letter on Mitel K680:
Press any letter.
➔Directory Lookup is now activated.
Pressing digits on Mitel K680:
Press any digit.
➔Call preparation is now activated.
Activating/deactivating Directory Lookup with Mitel K680:
Press the Option key.
Scroll to Phone book and press the selection key.
Scroll to Keypad search and activate/deactivate the keypad search.
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Keys, display and menu guidance
~
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Mitel K680 QWERTY
1 Tab key
2 Caps lock
3Shift key
4 Navigation keys
5 Space key
6Enter key
7 Del (backspace)
26 Mitel 6867 SIP / Mitel 6869 SIP
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Mitel K680 QWERTZ
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1 Tab key
2 Caps lock
3 Shift key
4 Navigation keys
5 Space key
6 Alt key
Keys, display and menu guidance
7Enter key
8 Del (backspace)
Mitel 6867 SIP / Mitel 6869 SIP 27
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Keys, display and menu guidance
~
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Mitel K680 AZERTY
1 Tab key
2 Caps lock
3Shift key
4 Navigation keys
5 Space key
6Alt key
Suppr
rrièr
7Enter key
8 Del (backspace)
Note: To enter numbers, press Shift + Number.
28 Mitel 6867 SIP / Mitel 6869 SIP
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Keys, display and menu guidance
Using labels
Printing and attaching the labels
Labels can be created and printed using the Self Service Portal (see chapter "MiVoice Office 400 Self Service Portal", page 9
Mitel M680:
1. Create and print the label using Self Service Portal (Important printer
settings: "Page scaling for printing: none").
2. Cut out the labels according to the crop marks.
3. Remove the cover and insert the label into the recess.
4. Re-insert the cover into the recesses on the keypad.
).
Mitel 6867 SIP / Mitel 6869 SIP 29
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Phoning
The following sections explain the supplementary features provided by your phone for more efficient use.
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Initiating calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using functions before/while in a call. . . . . . . . . . . . . . . 41
Using further functions. . . . . . . . . . . . . . . . . . . . . . . . . . 56
Overview of available functions . . . . . . . . . . . . . . . . . . . 62
Organising absences from the desk . . . . . . . . . . . . . . . 67
Operating call lists and voice messages . . . . . . . . . . . . 71
Organisation within the team (busy lamp field) . . . . . . . 74
Line key on a key telephone . . . . . . . . . . . . . . . . . . . . . 76
Using functions with Mitel OpenCount. . . . . . . . . . . . . . 77
Setting functions by remote control . . . . . . . . . . . . . . . . 78
30 Mitel 6867 SIP / Mitel 6869 SIP
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