Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent
type recommended by the manufacturer. Dispose of used batteries according to the
manufacturer’s instructions.
CAUTION
Double-pole/neutral fusing.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING:Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION:Bodily injury or damage to property may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
Symbols
The triangle () symbol indicates a warning including danger and caution. The specific point
of attention is shown inside the symbol.
General warning.
Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action.
Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required.
Remove the power plug from the wall outlet.
Always ground the copier.
1. Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check
that it is adequate for the rated current. ............................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes,
lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .....
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. ..............
• Do not install the copier near a radiator, heater, other heat source or near flammable material.
This may cause fire. ..........................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ..........
• Always handle the machine by the correct locations when moving it. ..............................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may
cause the copier to move unexpectedly or topple, leading to injury..................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is
accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention
immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain
medical attention. ..............................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
• Under no circumstances attempt to bypass or disable safety features including safety
mechanisms and protective circuits. .................................................................................................
• Always use parts having the correct specifications...........................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related
brochure when replacing them. Using a piece of wire, for example, could lead to fire or other
1-1-2 Parts names ......................................................................................................................................... 1-1-3
(5) Language ...................................................................................................................................... 1-3-29
1-3-4 Installing the key counter (option) ...................................................................................................... 1-3-30
1-3-5 Installing the bar code reader (option) ............................................................................................... 1-3-32
1-3-6 Installing the document finisher (option) ............................................................................................ 1-3-34
1-3-8 Installing the printer board (option) .................................................................................................... 1-3-49
1-3-9 Installing the Fax kit (option) .............................................................................................................. 1-3-51
1-3-10 Installing the paper feeder (option) .................................................................................................... 1-3-57
(1) Executing a maintenance item ....................................................................................................... 1-4-1
(2) Maintenance mode item list ............................................................................................................ 1-4-2
(3) Contents of maintenance mode items ............................................................................................ 1-4-5
1-5 Troubleshooting
1-5-1 Paper misfeed detection ...................................................................................................................... 1-5-1
(1) Paper misfeed indication ................................................................................................................ 1-5-1
(2) Paper misfeed detection conditions ................................................................................................ 1-5-3
(3) Paper misfeeds ............................................................................................................................. 1-5-14
(1) No image appears (entirely white). ............................................................................................... 1-5-53
(2) No image appears (entirely black). ............................................................................................... 1-5-54
(3) Dirty on the top edge. ................................................................................................................... 1-5-54
(4) Dirty on the back side. .................................................................................................................. 1-5-55
(5) Image is too light. ......................................................................................................................... 1-5-55
(6) Background is visible. ................................................................................................................... 1-5-56
(7) A white line appears longitudinally. .............................................................................................. 1-5-56
(8) A black line appears longitudinally. .............................................................................................. 1-5-57
(9) Oily streaks appears at the top of the page longitudinally. ........................................................... 1-5-57
(10) A black line appears laterally. ....................................................................................................... 1-5-57
1-1-1
2A6-1
(11) One side of the copy image is darker than the other. ................................................................... 1-5-58
(12) Black dots appear on the image. .................................................................................................. 1-5-58
(13) Image is blurred. ........................................................................................................................... 1-5-58
(14) The leading edge of the image is consistently misaligned with the original. ................................ 1-5-59
(15) Paper creases. ............................................................................................................................. 1-5-59
(1) No primary paper feed. ................................................................................................................. 1-5-74
(2) No secondary paper feed. ............................................................................................................ 1-5-74
(3) Skewed paper feed. ...................................................................................................................... 1-5-74
(4) The scanner does not travel. ........................................................................................................ 1-5-74
(5) Multiple sheets of paper are fed at one time.................................................................................. 1-5-74
(6) Paper jams. .................................................................................................................................. 1-5-74
(7) Toner drops on the paper conveying path. ................................................................................... 1-5-75
(8) Abnormal noise is heard. .............................................................................................................. 1-5-75
1-6 Assembly and Disassembly
1-6-1 Precautions for assembly and disassembly ......................................................................................... 1-6-1
(1) Detaching and refitting the exposure lamp ................................................................................... 1-6-17
(2) Detaching and refitting the scanner wires .................................................................................... 1-6-19
(2-1) Detaching the scanner wires ............................................................................................... 1-6-19
(2-2) Fitting the scanner wires ...................................................................................................... 1-6-23
(3) Detaching and refitting the ISU (reference) .................................................................................. 1-6-28
(4) Detaching and refitting the original size detection switch ............................................................. 1-6-29
(5) Detaching and refitting the laser scanner unit .............................................................................. 1-6-30
(6) Adjusting magnification of the scanner in the main scanning direction ........................................ 1-6-32
(7) Adjusting magnification of the scanner in the auxiliary scanning direction ................................... 1-6-33
(8) Adjusting the scanner leading edge registration ........................................................................... 1-6-34
(9) Adjusting the scanner center line ................................................................................................. 1-6-35
(10) Adjusting the margins for scanning an original on the contact glass ............................................ 1-6-36
1-6-4 Main charger unit ............................................................................................................................... 1-6-37
(1) Detaching and refitting the main charger unit ............................................................................... 1-6-37
(2) Detaching and refitting the main charger grid ............................................................................... 1-6-37
2-1-1 Paper feed unit and transfer unit .......................................................................................................... 2-1-1
(1) Paper feed unit ............................................................................................................................... 2-1-1
(2) Secondary transfer unit .................................................................................................................. 2-1-4
2-1-2 Bypass tray unit .................................................................................................................................... 2-1-5
2-1-3 Scanner unit ......................................................................................................................................... 2-1-7
(4) Black developer ............................................................................................................................ 2-1-21
(5) Transition of toner for development .............................................................................................. 2-1-25
2-1-5 Drum unit and main charger unit ........................................................................................................ 2-1-26
(1) Drum unit ...................................................................................................................................... 2-1-26
(2) Main charger unit .......................................................................................................................... 2-1-30
2-1-6 Primary transfer unit ........................................................................................................................... 2-1-31
(1) Primary transfer unit ..................................................................................................................... 2-1-31
(2) Cleaning brush unit ....................................................................................................................... 2-1-31
2-1-7 Fuser unit ........................................................................................................................................... 2-1-36
2-1-8 Face-down tray unit ............................................................................................................................ 2-1-39
1-1-4
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout ........................................................................................................................... 2-2-1
(1) Main frame front, face-down unit and bypass tray unit ................................................................... 2-2-1
(2) Developers, drum unit and main charger unit ................................................................................. 2-2-3
(3) Primary transfer, secondary transfer, paper feeder and fuser units ............................................... 2-2-5
(4) Main frame rear and controller box ................................................................................................. 2-2-7
(5) Scanner unit, electric component unit and operation unit ............................................................... 2-2-9
2-3 Operation of the PCBs
2-3-1 Power source PCB ............................................................................................................................... 2-3-1
Maintenance parts list..................................................................................................................................... 2-4-6
Weight ............................................ Approx. 115 kg/253 lbs. (Simplex copier with the optional paper feeder installed)
Floor requirements .........................1288 (W) × 585 (D) mm
11
/16" (W) × 231/16" (D)
50
2
)
2
)
2
]) or manual feed from the
2
])
2A6
1-1-1
2A6
Functions........................................ Self-diagnosis function, preheat function, auto exposure adjustment function,
original size detection function, auto paper selection mode, original mode,
mono-color mode, auto color original detection function, color image quality
adjustment function, auto magnification selection mode, zoom mode,
preset zoom mode, XY zoom mode, interrupt copying, 2-sided copy modes*1,
Printer Board, Fax Kit (only available in inch specification copiers), Network Scanner
Board, Bar Cord Reader
*: Standard equipment in duplex copiers
1-1-2
1-1-2 Parts names
(1) Copier
2A6
1
2
3
—
8
9
56 7#$ %
@
4
0
!
^
&
*
(
›
fi
fl
°
¤
)
⁄
‡
‚
1 Original cover
2 Operation panel
3 Main switch
4 Toner container (black)
5 Toner container (yellow)
6 Toner container (magenta)
7 Toner container (cyan)
8 Conveying cover
9 Face-up tray
0 Primary transfer unit release lever
! Primary transfer unit
@ Waste toner tank
# Oil roller unit
$ Paper feed unit
% Paper feed unit release lever
^ Original size indicator lines
* Digital editing key (Indicator)
( Auto exp. key (Indicator)
) Preset R/E key
⁄ Copy exposure adjustment keys
(Indicators)
¤ Manual key
‹ Original image type key
› Original key
fi Color edit key (Indicator)
fl Paper select key
´‰Á
‡ Left cursor key/Zoom(-)
— Down cursor key
· Up cursor key
‚ Right cursor key/Zoom(+)
Œ Enter key
„ Numeric keys
´ Black & white key
‰ Full color key
ˇ Start key
Á A.C.S. key
¨ Copier key
1-1-4
1-1-3 Machine cross section
2A6
%
^
&
7
6
543
0
!
1
$298
Figure 1-1-4 Machine cross section
1 Bypass tray unit
2 Paper feed unit
3 Laser scanner unit
4 Main charger unit
5 Drum unit
6 Yellow developer and yellow toner container
7 Magenta developer and magenta toner container
8 Cyan developer and cyan toner container
9 Black developer
@
#
0 Black toner container
! Primary transfer unit
@ Cleaning brush unit
# Secondary transfer unit
$ Fuser unit
% Face-down unit
^ Scanner unit
& Electrical component unit
1-1-5
1-2-1 Drum
Note the following when handling or storing the drum.
• When removing the drum unit, never expose the drum surface to strong direct light.
• Keep the drum at an ambient temperature between -20°C/-4°F and 40°C/104°F and at a relative humidity not higher
than 85% RH. Avoid abrupt changes in temperature and humidity.
• Avoid exposure to any substance which is harmful to or may affect the quality of the drum.
• Do not touch the drum surface with any object. Should it be touched by hands or stained with oil, clean it.
1-2-2 Developer and toner
Store the developer and toner in a cool, dark place. Avoid direct light and high humidity.
1-2-3 Installation environment
1. Temperature: 10 - 32.5°C/50 - 90.5°F
2. Humidity: 20 - 80%RH
3. Power supply: 120 V AC, 12.0 A
4. Power source frequency: 50 Hz ±0.3%/60 Hz ±0.3%
5. Installation location
• Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other
strong light when removing paper jams.
• Avoid extremes of temperature and humidity, abrupt ambient temperature changes, and hot or cold air directed onto
the machine.
• Avoid dust and vibration.
• Choose a surface capable of supporting the weight of the machine.
• Place the machine on a level surface (maximum allowance inclination: 1° ).
• Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as
mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
• Select a room with good ventilation.
6. Allow sufficient access for proper operation and maintenance of the machine.
Machine front: 600 mm/23
Machine right: 500 mm/1911/16" Machine left: 500 mm/1911/16"
220 - 240 V AC, 6.0 A
5
/8"Machine rear: 300 mm/1113/16"
2A6
f
e
b
c
9
a: 853 mm/33
/16"
b: 590 mm/231/4"
d
a
c: 585 mm/23"
Figure 1-2-1 Installation dimensions
1-2-1
1-3-1 Unpacking and installation
(1) Installation procedure
Start
Unpack.
Removing the tapes (drawer)
Attaching the casters (option)
Joining the copier and paper feeder(s).
Fixation of the copier.
2A6
Installing the secondary transfer unit.
Installing the waste toner tank.
Installing the desk stay covers and
attaching the labels.
Removing the tapes (copier).
Remove the pins holding light source units 1 and 2.
Installing the fuser unit and the oil roller unit.
Securing the heat and press/heat rollers.
Installing the four developers.
Installing the toner containers.
Attaching the accessories.
Installing the original cover or the DF (option).
Connect the power cord.
Setting the time zone (maintenance item U 209).
Adjusting the image
(maintenance item U 034 and U410).
Completion of the machine installation.
1-3-1
2A6
Moving the machine
When moving the machine during installation, pull out the four handles for transport on the right and left sides and hold
them.
Handles for transport
1-3-2
Figure 1-3-1
Unpack.
„
2A6
ÒÔÓ
ˆ
1
Áˇ
3
2
Ø
Ú
¨
$
”
Å
5
˝
Í
Î
Ï
6
Œ
9
⁄¤
#
‰
´
‡
°
%
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·
‚
()
‹›fi
fl
^
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!
0
@
8
1 Copier
2 Machine cover
3 Bottom left pad
4 Bottom right pad
5 Upper left pad
6 Uper right pad
7 Skid
8 Hinge joints
9 Lower scanner spacer
0 Outer case
! Inner frame (inside)
@ Innre frame (outside)
# Bar code labels
$ Eject spacer
% developer lower spacers
^ developer spacer
& Cyan developer
4
7
Figure 1-3-2 Unpacking
* Plastic bag
( Magenta developer
) Plastic bag
⁄ Yellow developer
¤ Plastic bag
‹ Operation guide
› Caution label
fi Paper size indication plates
fl Plastic bag
‡ Black developer
— Plastic bag
· Secondary transfer unit
‚ Plastic bag
Œ T/C pad
„ Oil roller unit set
´ Power cord
‰ Power cord spacer
ˇ Fuser unit
Á Plastic bag
¨ Waste toner tank
ˆ Fuser unit spacer
Ø Duct cover spacer
” Filter duct
Å Plastic bag
Í Junction plate
Î M3 × 8 binding tap tight screw
Ï M3 × 4 binding tap tight screw
˝ Plastic bag
Ó Shield gaskets*
Ô Function key (for printer)
Æ Function key (for scanner)
Ò Function key (for fax)*
Ú Plastic bag
*1: 220-230 V specifications only.
*2: 120 V specifications only.
1
2
1-3-3
2A6
Removing the tapes (drawer).
1. Pull upper and lower drawers out and remove the
tape holding each of the drawer lift.
Remove the paper size indication plate.
Drawer lift
Paper size indication plate
Figure 1-3-3
Attaching the casters (option).
Caution:To prevent the copier from tipping over,
the optional caster kit must be installed
when the copier is installed with an
optional paper feeder.
1. Stand the 500 × 2 paper feeder /duplex paper
feeder/optional paper feeder upright on its left
side.
2. Remove each one screw to remove four rubber
pads.
3. Install two optional caster bases onto the bottom
of the paper feeder by using four screws for each.
Be sure to face the longer end towards the front
of the paper feeder.
Caster bases
Screw
Screws
1-3-4
Screws
Figure 1-3-4
Fitting the shield gaskets
(220-240 V specifications only)
1. Remove the release coated paper of the doublefaced tape located on the rear face of the shield
gaskets.
2. Stick two shield gaskets to the top surface of the
paper feeder as shown in the diagram.
* When installing an optional paper feeder, be
sure to fit also two shield gaskets to the optional
paper feeder.
2A6
Shielded gasket
Figure 1-3-5
1-3-5
2A6
Junction plate
Binding tap tight screw
M4 × 8
Joining the copier and paper feeder(s).
1. When installing the optional paper feeder, stack
and join 500 × 2 or duplex paper feeder and
optional paper feeder using the clamp.
Clamp
2. Place the copier on top of the 500 × 2 or duplex
paper feeder.
3. Join the copier and 500 × 2 or duplex paper
feeder with the junction plate using the binding
tap tight screw M4 × 8.
Figure 1-3-6
Figure 1-3-7
1-3-6
Fixation of the copier.
1. Turn the adjusters to adjust the level of the
overall machine.
Caution:To prevent the possibility of accidents
due to tilting the copier body, turn the
adjusters until they make firm contact
with the floor.
2A6
Ajuster
Figure 1-3-8
Installing thedesk stay covers and attaching the labels.
1. Attach the two desk stay covers to the front part
of the two caster stays using the two M4 × 8
chrome screws (1 screw for each cover).
Desk stay
cover
Caster bases
M4 × 8 chrome screws
Desk stay
cover
Figure 1-3-9
1-3-7
2A6
2. Attach the four labels at the locations shown in
the diagram.
Labels
Labels
Figure 1-3-10
3. Attach the caution label at the shown in the
diagram.
Caution label
Figure 1-3-11
1-3-8
Removing the tape (copier).
1. Remove the tape holding the front cover and
face-up tray.
2. Remove the tape holding the bottom of the faceup tray.
3. Remove the three tapes holding the pins for light
source units 1 and 2.
2A6
Light source unit 1 pins
Light source unit
2 pin
Face-up tray
Front cover
Figure 1-3-12
4. Remove the tape holding the original detection
switch.
5. Remove the tape holding the lower scanner
spacer and then remove the spacer.
6. Open the bypass table and remove the paper.
Original detection switch
Lower scanner
spacer
Bypass tray
Figure 1-3-13
1-3-9
2A6
Remove the pins holding light source units 1 and 2.
1. Remove the two pins for light source unit 1 and
the pin for light source unit 2.
Installing the fuser unit and the oil roller unit.
1. Open the front cover.
2. Pull out thoroughly the paper feed unit.
Light source unit 1 pins
Light source unit 2 pin
Figure 1-3-14
Original detection switch
Lower scanner
spacer
1-3-10
Bypass tray
Figure 1-3-15
3. Open the left paper guide by pulling down the
Left paper guide
Fuser unit
Binding tap tight screw
M3 × 8
green-colored handle.
4. Insert the fuser unit onto the paper feed unit.
5. Secure the fuser unit with the binding tap tight
screw M3 × 8.
2A6
6. Remove the oil seal tapes at both ends of the oil
roller unit.
7. Take out the oil roller unit from the case.
Oil seal tape
Figure 1-3-16
Oil seal tape
Oil roller unit
Oil roller unit
Case
Figure 1-3-17
1-3-11
2A6
8. Install the oil roller unit onto the fuser unit until it
is locked at both ends.
Oil roller unit
Figure 1-3-18
Securing the heat and press/heat rollers.
1. Open the fuser top cover by lowering the lock
buttons.
2. Firmly tighten two screws until they stop.
3. Close the left paper guide.
Lock button
Lock button
Fuser top cover
Screws
1-3-12
Figure 1-3-19
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