Mircom Group of Companies NC 500, NC 220, NC 103, NC 210, NC 2000 User Manual

Nurse Call System

User Guide

For the latest compatability information visit www.mircom.com/deviceguide

LT-2076 Rev. 1

September 2015

.2

Table of Contents

1.0 Introduction 5

1.1 About this User Guide .................................................................................................... 5

1.2 Contact Us .......................................................... ... ... .... ... ... ... ... .... ................................. 6

1.2.1 General Inquiries ............................................................................................................ 6

1.2.2 Customer Service .......................................................................................................... 6

1.2.4 Website ............................... ................................................................... ........................ 6

2.0 Dashboard 7

2.1 Campus, Building, Wing, and Floor ............................................................................... 7

2.2 Alerts ............................... .......................................... ....................................... .............. 8

2.3 Alerts List ......................................................... ... ... ... .... ... ... ... ........................................ 8

2.3.1 Speaking to the patient .................................................................................................. 8

2.4 Activity ............................. .......... .......... ......... .......... .......... ......... .......... .......... ................. 9

3.0 Manage My Shift 10

3.1 Logging in to Dashboard ................................................................................................ 10

3.2 Starting your Shift ............................... ... ... ... .... ... ... ... .... ................................................. 10

3.3 Recording Breaks .......................................................................................................... 10

3.4 Ending your Shift ............................................................................................................ 10

4.0 Patients and Attendants 11

4.1 Patients ............................... ....................................................................... .................... 11

4.1.1 Check Ins ....................................................................................................................... 11

4.2 Attendants ........................... ................................... ....................................... ................. 11

5.0 Active Alerts 12

6.0 Warranty and Warning Information 13

6.1 Warning Please Read Carefully ..................................................................................... 13

6.2 Note to Installers ........................................................................... ... ... ... ........................ 13

6.3 System Failures ............................................................................................................. 13

6.3.1 Inadequate Installation ................................................................................................... 13

6.3.2 Power Failure ................................................................................................................. 13

6.3.3 Failure of Replaceable Batteries .................................................................................... 13

6.3.4 Compromise of Radio Frequency (Wireless) Devices ........................................ ... .... ... . 14

6.3.5 System Users ................................................................................................................. 14

LT-2076 Rev 1.2 3

6.3.6 Automatic Alarm Initiating Devices ................................................................................. 14

6.3.7 Software ............................. .......................................................................... .................. 14

6.3.8 Alarm Notification ........................................................................................................... 14

6.3.9 Telephone Lines ............................................................................................................. 14

6.3.10 Insufficient Time ............................................................................................................. 15

6.3.11 Component Failure ......................................................................................................... 15

6.3.12 Inadequate Testing ............................ ... .... ... .......................................................... ... ..... 15

6.3.13 Security and Insurance .................................................................................................. 15

6.4 Limited Warranty ............................................................................................................ 15

6.4.1 International Warranty .................................................................................................... 15

6.4.2 Conditions to Void Warranty .......................................................................................... 15

6.5 Warranty Procedure ..................... ... ............................................................................... 16

6.6 Disclaimer of Warranties ................................................................................................ 16

6.7 Out of Warranty Repairs ................................................................................................ 16

7.0 Special Notices 18

7.1 Industry Canada Notice ................... ... ... .... ... .......................................................... ... ... .. 18

7.2 FCC Notice ..................................................................................................................... 18

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1.1 About this User Guide

This user guide describes how attendants use the Dashboard Nu rsing Station
software (Dashboard). With Dashboard, attendants can manage their shifts,
get information about patients, find other attendants, check alerts, and more.

This user guide covers the following models:

• NC-2000 Patient Unit

• NC-500 Pendant

• NC-103 Pull Station

• NC-210 Beacon

• NC-220 ZF3

This user guide covers the following sections of the site:

1.0 Introduction

• Dashboard

• Manage My Shift

• Patients and Attendants

• Active Alerts

LT-2076 Rev 1.2 5

1.2 Contact Us

For General Inquiries, Customer Service and Technical Support you can contact us Monday to
Friday 8:00 A.M. to 5:00 P.M. E.S.T.

1.2.1 General Inquiries

Introduction

Toll Free 1-888-660-4655 (North America Only)
Local 905-660-4655
Email [e-mail]

1.2.2 Customer Service

Toll Free 1-888-MIRCOM5 (North America Only)
Local 905-695-3535
Toll Free Fax [phone] (North America Only)
Local Fax [phone]
Email [e-mail]

1.2.3 Technical Support

Toll Free 1-888-MIRCOM5 (North America Only)

888-647-2665

International 905-647-2665
Email [e-mail]

1.2.4 Website

www.mircom.com

6 LT-2076 Rev 1.2