Mircom TX3-TOUCH-K15-A, TX3-TOUCH-F15-A, TX3-TOUCH-S15-A, TX3-T-KIOSK, TX3-TOUCH-S22 Installation Manual

...

TX3 Series

Touch Screen

Installation Manual

2 (93) TX3 Touch Screen Installation Manual Version 3.4

Contents

1 Introduction 7

1.1 TX3 Systems 8

1.2 Features 12

1.3 Touch Screen Sizes and Enclosures 12

1.4 Touch Screen Accessories 13

1.5 Warranty and Special Notices 14

1.6 About This Manual 14

1.7 Contact Us 15

2 Enclosure Installation 17

2.1 Installing the Enclosures and Touch Screen 18

2.2 Installing the 15” Kiosk 19

2.3 Installing the 15” Touch Screen Surface Mount Enclosure 25

2.4 Installing the 15” Touch Screen Flush Mount Enclosure 28

2.5 Installing the 22” Touch Screens 32

2.6 Assembling the TX3-T-KIOSK Stand 38

2.7 Installing the Power Supply Enclosure 46

3 Touch Screen System and Setup 51

3.1 Touch Screen System 52

3.2 Touch Screen Panels 55

3.3 Controller Boards 58

3.4 Grounding the 15” Touch Screen 61

3.5 Grounding the 22” Touch Screen 61

3.6 Connecting to the External Power Supply 62

3.7 Installing the Postal Lock 64

3.8 Installing the Telephone Lines 64

3.9 Installing Optional Components 64

3.10 Verifying Installed Components 66

3.11 Beginning Configuration 67

3.12 Shutting Down the Touch Screen 68

3.13 Installing a Logitech c615 HD Webcam on the 22” Touch Screen 69

3.14 Replacing the 3M™ Multi-Touch Display C2167PW on the 22” Touch Screen 70

3.15 Installing the TX3-P300-HA Card Reader in the 22” Touch Screen 74

3.16 Installing a RB-MD-1093 Two Door Controller Network Board 76

4 Adding Controllers 77

4.1 Adding a Controller 78

5 Appendix 79

5.1 Specifications 80

6 Resident Operating Instructions 83

6.1 NSL Resident Operating Instructions 84

6.2 ADC Resident Operating Instructions 86

Warranty & Warning Information 87

Special Notices 90

4 (93) TX3 Touch Screen Installation Manual Version 3.4

List of Figures

Figure 1 TX3 devices on an RS-485 network. 9

Figure 2 TX3 devices connected to an ethernet TCP/IP network. Devices connected to

an ethernet network are Master Nodes. 10

Figure 3 TX3 devices connected to a combination ethernet TCP/IP network with RS-485

subnetworks. 11

Figure 4 Kiosk Dimensions (inches) 19

Figure 5 Reinforcement Bracket with bolts 20

Figure 6 Reinforcement Bracket with nuts 21

Figure 7 Kiosk Base Plate with bolts 21

Figure 8 Kiosk Mounting Holes 21

Figure 9 Base Plate Mounting Holes 22

Figure 10 Base Plate Dimensions (inches) 22

Figure 11 Fitting the Kiosk on the Base Plate 23

Figure 12 Fitting the Kiosk on the Base Plate (from below) 23

Figure 13 Attach the Kiosk to the base plate 24

Figure 14 15” Touch Screen Surface Mount Back Dimensions (inches) 25

Figure 15 15” Touch Screen Surface Mount Front Dimensions (inches) 26

Figure 16 Touch Screen Surface Mount 27

Figure 17 15” Touch Screen Flush Mount Back Dimensions (inches) 28

Figure 18 15” Touch Screen Flush Mount Front Dimensions (inches) 29

Figure 19 Flush Mount Enclosure 30

Figure 20 Surface mounting the enclosure 33

Figure 21 Flush mounting the enclosure 34

Figure 22 22” Touch Screen Flush Mount Dimensions (inches) 36

Figure 23 22” Touch Screen Surface Mount Dimensions (inches) 37

Figure 24 22” Touch Screen Dimensions (inches) 38

Figure 25 15” Touch Screen Dimensions (inches) 39

Figure 26 Components of TX3-T-KIOSK 40

Figure 27 Base Plate Mounting Holes 41

Figure 28 Base Plate Dimensions (inches) 41

Figure 29 Fit the stand on the Base Plate 42

Figure 30 Fit the stand on the Base Plate (from below) 42

Figure 31 Attach the stand to the base plate 43

6 (93) TX3 Touch Screen Installation Manual Version 3.4

Figure 32 Attach the 22” Touch Screen to the stand 44

Figure 33 Attach the 22” Touch Screen to the stand 45

Figure 34 Inside the Switching Power Supply Box 46

Figure 35 Power Supply Voltage Selection Switch 47

Figure 36 Touch Screen Power Supply Enclosure 48

Figure 37 Single Touch Screen 53

Figure 38 Single Touch Screen with ADC and NSL Lines 54

Figure 39 15” Touch Screen Panel Components 55

Figure 40 22” Touch Screen Inside Door 57

Figure 41 Controller Board Panel for 15” Touch Screens 58

Figure 42 Controller Board Panel for 22” Touch Screens 59

Figure 43 Controller Board Connectors - Top 60

Figure 44 Controller Board Connectors - Bottom 61

Figure 45 Grounding the 22” Touch Screen 62

Figure 46 MD-990 Terminal Block Wiring 63

Figure 47 Connecting additional RS-485 Terminal Connector to the First or Last Node of

Network 66

Figure 48 Position of the camera on the 22” Touch Screen door 69

Figure 49 Inside of door showing position of the four #6-32 nuts 71

Figure 50 The two brackets (CH-1165) holding the display 72

Figure 51 Power button 73

Figure 52 Position of the TX3-P300-HA Card Reader 74

Figure 53 The TX3-P300-HA Card Reader 75

Figure 54 TX3-P300-HA and Bracket 75

Introduction

This manual provides information about the installation and operation of the Touch Screen, and must be read in its entirety before beginning any installation work.

Installation must be performed by a qualified technician and must adhere to the standards and special notices set by the local regulatory bodies.

Note: Mircom periodically updates panel firmware and Configurator

Software to add features and correct any minor inconsistencies. For information about the latest firmware or software visit the Mircom website at www.mircom.com.

For warranty and special notices information see the Warranty and Special Notices chapter on page 87.

Warning: The Touch Screen assembly must be grounded by a qualified

electrician. An improperly grounded unit can result in equipment malfunction and electrical shock.

This manual explains

• Touch Screen System

• Installation and Setup

• TX3 Integration

• Resident Operating Instructions

8 (93) TX3 Touch Screen Installation Manual Version 3.4

Introduction

1.1 TX3 Systems

The Mircom's TX3 series of Touch Screens provide high quality two-way communication between residents and their visitors in a multi-unit dwelling establishment.

The basic TX3 system consists of the TX3 Touch Screen and depending on the application, may be integrated with a combination of Mircom Telephone Access, Card Access, and Elevator Restriction Units. All access systems may be networked together using a peer-to-peer RS-485 network, an ethernet TCP/IP network, or a combination of a TCP/IP network with RS-485 subnetworks.

A maximum of 63 units are supported on an RS-485 network or subnetwork. Valid network addresses range from 1 to 63. Units with a real time clock, such as Touch Screens and Card Access Units, require the address node to be 1. If you are using an ethernet TCP/IP network or a combination of a TCP/IP network with RS-485 subnetworks you can add much more than 63 devices to your system. For more information, see section 1.1.3, Other Controllers in this chapter.

The TX3 system is capable of providing ADC or NSL type telephone access control from a single panel or from a networked system.

The access system can be configured as an autodialer controller (ADC) or as a no subscriber line (NSL) system. Both system setups can be configured for multiple entrances with independent doors and control devices such as electric door locks, cameras, and garage doors.

1.1.1 ADC and NSL Capability

TX3 supports full ADC and NSL telephone connectivity from a single Touch Screen panel or from a networked system. A single panel supports up to five ADC and/or NSL telephone lines.

1.1.2 Elevator Restriction Units

The TX3-ER-8 Elevator Restriction Unit limits building accessibility by granting visitor access only to the destination floor.

1.1.3 Other Controllers

Mircom devices, such as the Touch Screen and the Lobby Control Unit, can be networked with the TX3 system through a peer-to-peer RS-485 network, an ethernet TCP/IP network, or a combination of an ethernet network with RS-485 subnetworks.

Introduction

The TX3 Configurator software can connect to any of these network configurations. How you connect to the network (that is, through TCP/IP, USB, a modem, or the COM port) determines what devices you can configure on the system. The different network configurations are explained in the rest of this section.

Figure 1 shows a configuration with TX3 controllers connected on an RS-485 network. Each controller has to have a unique network address on the RS-485 network. Up to 63 unique network addresses can be assigned. If you connect to any device on the RS-485 network (using USB, a modem, or the COM port), you can also connect to and configure any other device on the RS-485 network using the TX3 Configurator.

Figure 1. TX3 devices on an RS-485 network.

Figure 2 shows a configuration with TX3 devices connected to an ethernet TCP/ IP network. This configuration removes the 63 device limitation that you have on an RS-485 network. The devices connected to an ethernet TCP/IP network are called Master Nodes. If you connect to the TCP/IP network with the TX3 Configurator, you can connect to and configure any of the Master Nodes on the

RS-485 Network

Card Reader B

Card Reader A

Card Access Controller

ouch Screen Unit

Elevator Restriction Unit

10 (93) TX3 Touch Screen Installation Manual Version 3.4

Introduction

ethernet TCP/IP network. If you connect directly to one of the Master Nodes using USB, a modem, or a COM port, you will be able to configure that device but not any other device.

Figure 2. TX3 devices connected to an ethernet TCP/IP network. Devices

connected to an ethernet network are Master Nodes.

Notes: In order for a panel to be a Master Node it must satisfy the following

conditions.

• It must be IP capable. Panels that are IP capable are usually denoted by a “-A” at the end of their model names.

• If the panel is not a Touch Screen, it must have a TX3-IP IP Module installed.

Card Reader B

Card Reader A

Card Access Controller

(Master Node)

Ethernet Network

Elevator Restriction Unit

(Master Node)

Touch Screen Unit

(Master Node)

Introduction

Figure 3 shows a configuration with TX3 devices connected on both an ethernet TCP/IP network and on RS-485 subnetworks. Devices connected to a Master Node’s RS-485 subnetwork are Slave Nodes to the Master Node. Each RS-485 subnetwork can have up to 63 devices connected to it; you can still have more than 63 Master Nodes connected to the ethernet network.

Figure 3. TX3 devices connected to a combination ethernet TCP/IP

network with RS-485 subnetworks.

If you connect to the ethernet TCP/IP network with the TX3 Configurator, you can configure any of the nodes in this configuration. If you connect directly to a device using USB, a modem, or a COM port, you will only be able to configure devices that are on the same RS-485 subnetwork as that device.

Note: Normally, there can only be one Master Node on an RS-485

subnetwork. That is, you cannot connect one RS-485 subnetwork to another RS-485 subnetwork. However, if you want to connect to a Touch Screen panel remotely over the Internet (for instance, to

RS-485 Subnetwork

Touch Screen

(Slave Node)

Card Reader B

Card Reader A

Card Access Controller

(Slave Node)

Card Reader B

Card Reader A

Card Access Controller

(Slave Node)

RS-485 Subnetwork

Ethernet Network

Lobby Control Unit

(Master Node)

ABC3DEF

JKL

MNO

GHI

TUV9WXYZ

PQRS

Lobby Control Unit

(Master Node)

ABC3DEF

JKL

MNO

GHI

TUV9WXYZ

PQRS

Elevator Restriction Unit

(Slave Node)

12 (93) TX3 Touch Screen Installation Manual Version 3.4

Introduction

configure Touch Screen options such as color and themes), the Touch Screen panel must be set as an Master Node even if there is no slave panel connected to it.

1.2 Features

Features of the TX3 series include:

• Stainless steel front panel

• Large touch screen display that eliminates the need for an external directory

• Provisions for postal lock and camera

• Multilingual Display and Voice Greeting (English, French-Canadian and Spanish) that provides instructions on how to use the Touch Screen

• Concierge/Security Desk/Guard Phone capability

• Card Access Interface

• Supports both Auto Dialer (ADC) and NSL (no phone bill)

• Ability to network panels together (peer-to-peer)

• Hands free, full duplex communication

• Flexible one to four digit resident dial codes

• Dials up to 18-digit telephone numbers

• System can be configured locally using the touchscreen or a computer with the TX3 configuration software

• Upload/download configuration files without taking the whole system offline

• Programming from one location

• Records a maximum of 5000 event logs

• Elevator restriction capability

• Schedule-based call restrictions provide more security and flexibility

• Capability of one person testing the NSL controller without using the Touch Screen

• Industry Canada and F.C.C. approved

1.3 Touch Screen Sizes and Enclosures

There are three types of enclosures for the 15 inch Touch Screen: kiosk, surface mount, and flush mount.

Introduction

1.3.1 15 Inch Models

The 15 inch Touch Screen models are stand alone, surface or flush mounted.

TX3-TOUCH-K15-A. 15” Touch Screen kiosk, stainless steel finish Touch Screen with speaker, microswitch for postal lock and a PS-4P transformer plug. Designed for indoor use. The TX3-TOUCH-K15-A can be configured as a Master Node on an ethernet network.

TX3-TOUCH-F15-A. 15” Touch Screen flush mount, stainless steel finish Touch Screen with speaker, microswitch for postal lock, flush mounting back box and a PS-4P transformer plug. Designed for indoor use. Can be configured as a Master Node on an ethernet network.

TX3-TOUCH-S15-A. 15” Touch Screen surface mount, stainless steel finish Touch Screen with speaker, microswitch for postal lock, flush mounting back box and a PS-4P transformer plug. Designed for indoor use. Can be configured as a Master Node on an ethernet network.

1.3.2 22 Inch Models

The 22 inch Touch Screen models are surface or flush mounted.

TX3-TOUCH-S22. 22” Touch Screen surface mount, stainless steel finish Touch Screen with speaker, microswitch for postal lock, surface mounting back box and a PS-4P transformer plug. Designed for indoor use. The TX3-TOUCHS22 can be configured as a Master Node on an ethernet network.

TX3-TOUCH-F22. 22” Touch Screen flush mount, stainless steel finish Touch Screen with speaker, microswitch for postal lock, flush mounting back box and a PS-4P transformer plug. Designed for indoor use. The TX3-TOUCH-F22 can be configured as a Master Node on an ethernet network.

1.4 Touch Screen Accessories

The Touch Screen accessories consist of the following items:

• TX3-T-KIOSK: Black free standing mount for TOUCH Series

•CAM-2 TX3 Camera

• TX3-GPM Guard Phone Module

•Postal Lock

• TX3-USB-AD Kit

14 (93) TX3 Touch Screen Installation Manual Version 3.4

Introduction

1.5 Warranty and Special Notices

Mircom values your business and always attempts to provide you with the very best service.

Please see the Warranty and Special Notices chapter on page 87 for information about the warranty and special notices about equipment use.

1.6 About This Manual

This manual provides comprehensive information on the installation and configuration of the TX3 Series Touch Screen by the installation technician. Tasks are described in the order that they are likely to be performed.

This manual applies to the following models:

• TX3-TOUCH-K15-A

• TX3-TOUCH-F15-A

• TX3-TOUCH-S15-A

•TX3-TOUCH-S22

•TX3-TOUCH-F22

• TX3-T-KIOSK

1.6.1 Version Control

The version number appears on the front cover and changes whenever there is a major or minor update to any part of the system regarding operation or configuration.

The following convention indicates major or minor changes:

Initial release. Version 1.00.0

Major change. Version 2.00.0

Minor change. Version 2.01.0

Pre-release changes. Version 2.01.1

1.6.2 Additional Documentation

For additional documentation, see the following Mircom literature:

• TX3 Configuration and Administrator Manual LT-995

Introduction

• TX3-Telephone Access System Installation and Operation Manual LT-

969

• TX3-CX Card Access System Installation and Operation Manual LT-980

• TX3-CX-A8 Aperio Interface Panel Installation and Operation Manual

LT-1160

• TX3 Two Door Card Access System Kit Catalogue Number 6531

• TX3 Series Elevator Restriction Accessories Catalogue Number 6532

1.7 Contact Us

Mircom fosters a collaborative support process and environment in providing early feedback to meet your specific needs.

You can contact us from Monday to Friday 8:00 A.M. to 5:00 P.M. E.S.T.

1.7.1 General Inquiries

For general inquiries call us at the following numbers:

Toll Free: 1-888-660-4655

Local: 905-660-4655

1.7.2 Customer Service

Customer service is available at the following numbers:

Toll Free: 1-888-MIRCOM5

Local: 905-695-3535

Local Fax: 905-660-4113

Toll-Free Fax: 1-888-660-4113

16 (93) TX3 Touch Screen Installation Manual Version 3.4

Introduction

1.7.3 Website

Visit the Mircom website, at www.mircom.com, to find the product information you are looking for and to learn about troubleshooting, training and technical support options.

The website provides avenues for customers to ask questions about new and existing technologies, and receive expert technical support about software and products. Visit www.mircom.com/chat.

1.7.4 Email

As a customer you quickly become informed on how we can help with new products and technologies. Contact Mircom at mail@mircom.com.

1.7.5 Technical Support

For technical support contact Mircom’s Technical Support Department between 8 A.M. and 5 P.M. (EST) Monday through Friday, excluding holidays.

Toll Free: 1-888-MIRCOM5

Local: 905-695-3535

Local Phone: 905-660-4655

Toll Free Phone: 1-888-660-4655

Email: techsupport@mircom.com

Enclosure Installation

This chapter provides information on how to install the various enclosures and pre-assembled components.

This chapter explains

• Installing the 15” Kiosk - page 19

• Installing the 15” Touch Screen Surface Mount Enclosure - page 25

• Installing the 15” Touch Screen Flush Mount Enclosure - page 28

• Installing the 22” Touch Screens - page 32

• Assembling the TX3-T-KIOSK Stand - page 38

• Installing the Power Supply Enclosure - page 46

18 (93) TX3 Touch Screen Installation Manual Version 3.4

Enclosure Installation

2.1 Installing the Enclosures and Touch Screen

The Touch Screen Kiosk, Surface Mount and Flush Mounts units consist of the following pre-assembled components:

Kiosk. The kiosk is a pedestal mounted Touch Screen TX3-TOUCH-K15-A unit and consists of the following components:

• Touch Screen Base Plate

• Touch Screen Kiosk

• Touch Screen Panel

• Touch Screen Speakers

• Touch Screen Frame

• Touch Screen Door

Surface Mount. The surface mount unit is a TX3-TOUCH-S15-A or TX3TOUCH-S22 unit and consists of the following components:

• Touch Screen Enclosure

• Touch Screen Panel

• Touch Screen Speakers

• Touch Screen Frame

• Touch Screen Door

Flush Mount. The surface mount unit is a TX3-TOUCH-F15-A or TX3TOUCH-F22 unit and consists of the following components:

• Touch Screen Enclosure

• Touch Screen Panel

• Touch Screen Speakers

• Touch Screen Frame

• Touch Screen Door

Enclosure Installation

2.2 Installing the 15” Kiosk

Figure 4. Kiosk Dimensions (inches)

The Kiosk mounts to the floor inside the building near the entrance, close to the power source and telephone infrastructure. Access for the power and communication cables is provided through a cutout in the base plate.

To install the Kiosk you must:

• Remove the reinforcement bracket and the base plate.

• Attach the base plate to the floor, and run the wiring through the base plate

opening.

• Attach the Kiosk to the base plate.

• Attach the reinforcement bracket to the Kiosk.

Follow the instructions below to complete these steps.

You will need:

4 bolts to attach the base plate to the floor. The holes in the base plate are 0.406” in diameter.

17.950

50.0

14.187

20 (93) TX3 Touch Screen Installation Manual Version 3.4

Enclosure Installation

To install the Touch Screen Kiosk base plate

1. Find a suitable location for the Kiosk next to the building entrance and above the building electrical and communications conduit.

2. Remove the door from the Kiosk.

3. Remove the 4 bolts from the reinforcement bracket, as shown in Figure 5.

Figure 5. Reinforcement Bracket with bolts

4. Remove the 6 nuts on the reinforcement bracket, as show in Figure 6, and then remove the bracket.

Enclosure Installation

Figure 6. Reinforcement Bracket with nuts

5. Remove the remaining 8 bolts that attach the Kiosk to the base plate, as

shown in Figure 7.

Figure 7. Kiosk Base Plate with bolts

The 12 Kiosk mounting holes in the base plate are shown in Figure 8.

Figure 8. Kiosk Mounting Holes

22 (93) TX3 Touch Screen Installation Manual Version 3.4

Enclosure Installation

6. Using the Kiosk base plate as a template, trace an opening in the floor for the cutout and mark the 4 base plate mounting hole locations as shown in Figure 9. Ensure that the base plate is aligned with the electrical conduit.

Figure 9. Base Plate Mounting Holes

Figure 10 shows the dimensions of the base plate.

Figure 10. Base Plate Dimensions (inches)

7. Cut an opening in the floor for the electrical and communication cables.

8. Run the wires through the base plate opening.

9. Secure the base plate to the floor using 4 bolts in the base plate mounting holes shown in Figure 9. The holes are 0.406” in diameter.

10.300

14.244

2.500

2.450

2.107

Enclosure Installation

To fit the Touch Screen Kiosk on the base plate

1. Fit the back lip of the Kiosk into the notches in the baseplate, and tilt the

Kiosk forwards so that it rests on top of the base plate.

Figure 11. Fitting the Kiosk on the Base Plate

Figure 12. Fitting the Kiosk on the Base Plate (from

below)

24 (93) TX3 Touch Screen Installation Manual Version 3.4

Enclosure Installation

2. Secure the Kiosk onto the base plate using the 8 of the 12 base plate bolts in the holes shown in Figure 13.

Figure 13. Attach the Kiosk to the base plate

3. Position the reinforcement bracket over the 6 studs on the inside of the Kiosk, and screw the 6 nuts on to the studs as shown in Figure 6.

4. Secure the reinforcement bracket to the base plate using the remaining 4 base plate bolts in the remaining 4 holes in the base plate.

5. Fit the door to the Kiosk.

6. Proceed with the wiring installation described in Chapter 3.

Attach the Kiosk to the base plate with bolts in these holes rst

Enclosure Installation

2.3 Installing the 15” Touch Screen Surface Mount Enclosure

Figure 14. 15” Touch Screen Surface Mount Back

Dimensions (inches)

24.360

12.759

20.759

18.920

12.600

3.093

14.068

0.213

0. 213

3.500

26 (93) TX3 Touch Screen Installation Manual Version 3.4

Enclosure Installation

Figure 15. 15” Touch Screen Surface Mount Front

Dimensions (inches)

The surface mount enclosure mounts on the wall. Mount the enclosure right-side up (the Mircom logo on the door is on the bottom).

You need:

• 6 fasteners appropriate for the wall that you are mounting the enclosure on.

26.200

19.000

3.622

0.120

Enclosure Installation

Figure 16. Touch Screen Surface Mount

To install the surface mount enclosure

1. Find a suitable location for the enclosure.

2. Using the enclosure as a template, mark the back mounting locations of the two keyholes as shown in Figure 16. Ensure that at least one side is over a wall stud.

3. Remove the enclosure and place the fasteners halfway into the wall into the marked hole locations.

4. Place the enclosure onto the fasteners and lower it so that the fasteners fit in the narrow part of the keyholes.

5. Screw the other four fasteners into the four remaining holes.

6. Tighten all fasteners into place.

28 (93) TX3 Touch Screen Installation Manual Version 3.4

Enclosure Installation

2.4 Installing the 15” Touch Screen Flush Mount Enclosure

Figure 17. 15” Touch Screen Flush Mount Back

Dimensions (inches)

12.600

18.000

12.750

20.750

2.825

13.800

0.213

23.825

3.500

2.500

21.225

0.218

1.400

1.200

+ 65 hidden pages

Mircom TX3-TOUCH-K15-A, TX3-TOUCH-F15-A, TX3-TOUCH-S15-A, TX3-T-KIOSK, TX3-TOUCH-S22 Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual