Miracall Technology MC-832KA User Manual
MC-832KA Hybrid System, MIRACALL TECHNOLOGY CO.,LTD.
MC-832KA
Advanced Hybrid Phone System
Users’ Manual
Capacity: 4+16 expand to 4+24,4+32,8+16,8+24,8+32
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Chapter 1
System Introduction
1-1 Electric Specification-------------------------------------------------------------------------------------------------------5
1-2 Mechanic Specification------------------------------------------------------------------------------- ---------------------5
1-3 System Capacity-------------------------------------------------------------------------------------------------------------5
1-4 Signal Parameter-------------------------------------------------------------------------------------------------------------5
1-5 Hardware Diagram ----------------------------------------------------------------------------------------------------------5
1-6 Installation Process---------------------------------------------------------------------------------------------------------9
Chapter 2
System Program
2-1 System Program 01~36 Overview --------------------------------------------------------------------------------------12
2-2 Features related with which Programs Overview ---------------------------------------------------------------------13
2-3 Before Access System Program ---------------------------------------------------------------------------------------14
2-4 Start Numeric System Program ------------------------------------------------------------------------------------------15
Program 00: Time and Date Setting ------------------------------------------------------------------------------------15
Program 01: Trunk Line Setting # 1------------------------------------------------------------------------------------15
Program 02: Trunk Line Setting # 2------------------------------------------------------------------------------------16
Program 03: System speed dialing-------------------------------------------------------------------------------------17
Program 04: System setting #1------------------------------------------------------------------------------------------17
Program 05: System setting #2------------------------------------------------------------------------------------------18
Program 06: System setting #3------------------------------------------------------------------------------------------18
Program 07: System setting #4------------------------------------------------------------------------------------------19
Program 08: Night time switch & Discount call----------------------------------------------------------------------19
Program 09: Outgoing calls setting (Day mode) ---------------------------------------------------------------------21
Program 10: Outgoing calls setting (Night mode) -------------------------------------------------------------------21
Program 11: Incoming calls setting (Day mode) ---------------------------------------------------------------------22
Program 12: Incoming calls setting (Night mode) -------------------------------------------------------------------22
Program 13: Setting of delay ringing / DISA setting-----------------------------------------------------------------23
Program 14: Class of Service -------------------------------------------------------------------------------------------23
Program 15: Restriction code A --------------------------------------------------------------------------------------24
Program 16: Restriction code B-----------------------------------------------------------------------------------------25
Program 17: Open code C -----------------------------------------------------------------------------------------------25
Program 18: Public restriction code D --------------------------------------------------------------------------------25
Program 19: PBX access code------------------------------------------------------------------------------------------26
Program 20: Walking account code setting----------------------------------------------------------------------------26
Program 21: Trunk-trunk transfer DISA password-------------------------------------------------------------------27
Program 22: Extension setting #1 --------------------------------------------------------------------------------------28
Program 23: Extension setting #2 --------------------------------------------------------------------------------------28
Program 24: Pickup group assignment --------------------------------------------------------------------------------29
Program 25: Boss / Secretary call group ------------------------------------------------------------------------------29
Program 26: System password -----------------------------------------------------------------------------------------30
Program 27: Special port setting ---------------------------------------------------------------------------------------30
Program 28: System reset -----------------------------------------------------------------------------------------------31
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Program 29: Extension flexible numbering ---------------------------------------------------------------------------31
Program 30: IDD unit price setting ------------------------------------------------------------------------------------30
Program 31: DDD unit price setting -----------------------------------------------------------------------------------31
Program 32: Local Call unit price setting -----------------------------------------------------------------------------31
Program 33: Display of telephone charges ---------------------------------------------------------------------------33
Program 34: Review password of extension lock -------------------------------------------------------------------33
Program 35: Review system charge counting ------------------------------------------------------------------------34
Program 36: Preset charge deposit -------------------------------------------------------------------------------------34
2-5 System Feature Setting & Program -------------------------------------------------------------------------------------34
System Setting
*2-5-01 Date and Time -----------------------------------------------------------------------------------------------------34
*2-5-02 Trunk Number Integrated-----------------------------------------------------------------------------------------36
2-5-03 Virtual OutCall without Dialing “9” or “0”---------------------------------------------------------------------38
*2-5-04 IP Routing----------------------------------------------------------------------------------------------------------39
2-5-05 Speed Dialing -------------------------------------------------------------------------------------------------------40
2-5-06 Walking Account Code ------------------------------------------------------------------------- ------------------41
2-5-07 Trunk-to-Trunk DISA Password----------------------------------------------------------------------------------43
2-5-08 System Password----------------------------------------------------------------------------------------------------44
2-5-09 Charge Rate----------------------------------------------------------------------------------------------------------45
2-5-10 Manager and Secretary Group-------------------------------------------------------------------------------------46
2-5-11 Picking Up Group---------------------------------------------------------------------------------------------------47
*2-5-12 Day/Night Time----------------------------------------------------------------------------------------------------48
2-5-13 PBX Code------------------------------------------------------------------------------------------------------------49
Extension Setting
*2-5-14 Extension Flexible Numbering ------------------------------------------------------------------------------------50
*2-5-15 Class of Services-----------------------------------------------------------------------------------------------------51
2-5-16 Do Not Disturb---------------------------------------------------------------------------------------------------------53
*2-5-17 Interrupt / Break an Outside Call-----------------------------------------------------------------------------------54
2-5-18 Dialing Out Directly --------------------------------------------------------------------------------------------------55
2-5-19 Call Duration Alert-----------------------------------------------------------------------------------------------------56
2-5-20 Call Waiting Signaling------------------------------------------------------------------------------------------------58
2-5-21 Auto-Answer ----------------------------------------------------------------------------------------------------------59
2-5-22 Language Selection ---------------------------------------------------------------------------------------------------60
*2-5-23 Caller ID --------------------------------------------------------------------------------------------------------------61
2-5-24 Exclusive Incoming Line---------------------------------------------------------------------------------------------62
*2-5-25 Exclusive outgoing Line --------------------------------------------------------------------------------------------63
2-5-26 Ringing Delay ---------------------------------------------------------------------------------------------------------65
Outside Line Setting
*2-5-27 Enable or Disable a Trunk Line -----------------------------------------------------------------------------------66
2-5-28 Auto-Attendant---------------------------------------------------------------------------------------------------------67
2-5-29 Multi-Routing ---------------------------------------------------------------------------------------------------------69
2-5-30 Revert Charge----------------------------------------------------------------------------------------------------------70
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*2-5-31 Caller ID--------------------------------------------------------------------------------------------------------------71
2-5-32 Flash Time -----------------------------------------------------------------------------------------------------------72
Chapter 3
Operate a Call
3-1 Brief Features Introduction-----------------------------------------------------------------------------------------------73
3-2 Call Operation & Usage --------------------------------------------------------------------------------------------------74
*3-2-01 Intercom Call----------------------------------------------------------------------------------------------------------74
*3-2-02 Call Answer------------------------------------------------------------------------------------------------------------75
*3-2-03 Call Pickup ------------------------------------------------------------------------------------------------------------75
3-2-04 Pick-Up Call Directly--------------------------------------------------------------------------------------------------76
*3-2-05 Make Outside Call----------------------------------------------------------------------------------------------------76
3-2-06 Auto- Callback on Busy (Trunk Line) ------------------------------------------------------------------------------76
3-2-07 Auto- Callback on Busy (Extension)--------------------------------------------------------------------------------77
*3-2-08 Manager-secretary Call----------------------------------------------------------------------------------------------77
3-2-09 Holding a Outside Line------------------------------------------------------------------------------------------------77
3-2-10 Retrieve a Holding Call------------------------------------------------------------------------------------------------78
3-2-11 Interrupt an Outside Call ----------------------------------------------------------------------------------------------78
3-2-12 Break an Outside Call--------------------------------------------------------------------------------------------------79
3-2-13 Trunk-to-Trunk Economical Call via DISA------------------------------------------------------------------------79
3-2-14 Speed Dialing-----------------------------------------------------------------------------------------------------------80
3-2-15 Hot Line Dialing--------------------------------------------------------------------------------------------------------80
3-2-16 Walking Account Code------------------------------------------------------------------------------------------------81
3-2-17 Extension Lock Password---------------------------------------------------------------------------------------------81
3-2-18 Conference Call---------------------------------------------------------------------------------------------------------82
3-2-19 IP Routing Call at Extension------------------------------------------------------------------------------------------82
*3-2-20 Select a Trunk Line Directly----------------------------------------------------------------------------------------83
*3-2-21 Call Transfer-----------------------------------------------------------------------------------------------------------83
3-2-22 Day and Night Service-------------------------------------------------------------------------------------------------83
3-2-23 Paging—-----------------------------------------------------------------------------------------------------------------84
3-2-24 Paging Pickup--–-------------------------------------------------------------------------------------------------------84
3-2-25 Call Forwarding --------------------------------------------------------------------------------------------------------85
3-2-26 Do-not -Disturb Setting -----------------------------------------------------------------------------------------------86
3-2-27 Cancel Do-Not-Disturb or Call Forwarding–-----------------------------------------------------------------------86
3-2-28 Wakeup Call-------------------------------------------------------------------------------------------------------------86
3-2-29 Adjust System Time -- ------------------------------------------------------------------------------------------------87
3-2-30 Manager Secretary Call Group---------------------------------------------------------------------------------------87
*3-2-31 Auto-attendance-------------------------------------------------------------------------------------------------------88
3-2-32 External Music Switch ------------------------------------------------------------------------------------------------89
*3-2-33 Extension Number Report-------------------------------------------------------------------------------------------89
Chapter 4
Software Installation
4-1 System Configuration ---------------------------------------------------------------------------------------------90
4-2 Install the Software ------------------------------------------------------------------------------------------------90
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4-3 System Program ---------------------------------------------------------------------------------------------------90
4-4 Remote Program ---------------------------------------------------------------------------------------------------90
4-5 Real-time Monitor -------------------------------------------------------------------------------------------------92
4-6 Phone Cost Check -------------------------------------------------------------------------------------------------92
4-7 Phone Charge Management --------------------------------------------------------------------------------------92
4-8 Software Backup ---------------------------------------------------------------------------------------------------93
4-9 Connecting Hotel Management Software ----------------------------------------------------------------------93
4-10 Remarks -------------------------------------------------------------------------------------------------------------93
Chapter 5
Trouble Shooting
5-1 Hardware Problem--------------------------------------------------------------------------------------------------------93
5-1-01 No Dialing Tone at Extension---------------------------------------------------------------------------------------93
5-1-02 No Ringing at Extension ---------------------------------------------------------------------------------------------94
5-1-03 No Display at Key Phone --------------------------------------------------------------------------------------------94
5-1-04 No Ring For Incoming Call -----------------------------------------------------------------------------------------94
5-2 Program Problem ---------------------------------------------------------------------------------------------------------94
5-2-01 Trunk Number Integrated Problem----------------------------------------------------------------------------------95
5-2-02 IP routing Problem-----------------------------------------------------------------------------------------------------95
5-2-03 Caller ID do not work-------------------------------------------------------------------------------------------------95
5-2-04 Extension Number can not be saved------------------------------------------------------------------------------ -95
5-2-05 Class of Service is in out of control --------------------------------------------------------------------------------95
5-3 Software Problem------------------------------------------------------------------------------------------------------------96
5-3-01 Can not Communicate with computer---------------------------------------------------------------------------- -96
5-3-02 Charge & Rate is incorrect----------------------------------------------------------------------------------------- -96
5-3-03 Charge can not be printed--------------------------------------------------------------------------------------------96
5-4 Daily Function Overview-------------------------------------------------------------------------------------------------- -96
5-4-01 Operation Instruction Code List----------------------------------------------------------------------------------- --96
5-4-02 Corresponding Program Port List ---------------------------------------------------------------------------------- 98
Note: Items with “ * ” are used frequently.
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Chapter 1
System Introduction
1-1 Electric Specification
Item Specification Item Specification
Input Voltage
110VAC / 220VAC ,50/60 HZ
Max power
consumption
40W
Max. Output Power
50W
Environment Temp. 0 ℃ ~ 55 ℃
Environment Humidity
20% - 90%
Store Humidity
-20% -85%
Cable Length of Key Phone
< 300M
(2 pairs twist with 0.5@)
Cable Length of
Single Line Phone
<1000M
(2 pairs twist with 0.5@)
Cross-Talk Attenuation
> 70dB
Cable Length to PC
< 30 M
Input Impedance: 600Ω Output Impedance: 600Ω Parameters
for External Music
Input Voltage: 250~ 1000 mV
Parameters for Page
Output Voltage: 250~ 400mV
1-2 Mechanic Characteristic
Main Unit Dimension: 360mm X 275mm X 90mm
Weight: 5Kgs.
1-3 System Capacity
(Max. 8Trunk/32ext.) (Max.12pcs key phone)
Items Description
Full Capacity
Max. 8Trunk Lines, 32 extensions
Basic Capacity
4Trunk Lines, 16 extensions
40P Trunk Line Card
Max. 1pc 40P card can connect, and 4ports Trunk Line per card.
08A Extension Card
Max 2pcs 08A card allowed . 4ports regular phone + 4ports key phone per card.
08B Extension Card
Max 2pcs 08B card allowed . 8ports regular phone only
M02 Card
Including 50s DISA,8ports Caller ID, External Music port, Paging Port ,optional
Key Phone
Basic 4/16: can connect max. 4pcs of key phone set;
4/24 or 8/24: can connect max. 8pcs of key phone set (add 1pc 08A Card);
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4/32 or 8/32: can connect max. 12pcs of key phone set(add 2pcs 08A Card);
Allow max. 12 pcs Key Phones connect to the system.
Available key phone set: MC-10, MC-20, MC-30
Fixed Built –in DISA
Default 4-duration, 10-5-5-5 total 25seconds, fixed in Chinese announcement.
Optional DISA (M02card)
Optional 4-duration, 20-10-10-10 total 50 seconds, can record any language.
Built In IP Code
10 group
Walking Account Code
255 codes max
Conference Call
Max. 2 Groups, 2trunk lines plus 6 intercom for key phone, 3-parties for regular phone
Speed Dialing
50 groups max.
Flexible Numbering
Leading digit “2” “3” “8” or from “1” to “8”(optional).
Class of Service
6 classes
Other Optional
Battery Backup Card, Door Opener, Voicemail, VOIP /GSM Gateway
1-4 Signal Parameter
Signal Type Specifications
Dialing Tone
Dual Frequency: 440 HZ and 480HZ, Continuous.
Busy Tone
0.5 Seconds on 0.5 Seconds off
Dual Frequency: 440 HZ and 480HZ, 1.0 second per cycle.
Un-effective Tone
0.25 Seconds on 0.25 Seconds off
Dual Frequency: 440 HZ and 480HZ, 0.5second per cycle.
Ringing Back Tone
0.4Seconds on 0.2Seconds off 0.4Seconds on 4.0Seconds off
Dual Frequency: 440 HZ and 480HZ, 5.0 second per cycle.
Dialing Tone for Special
Function
0.2 Seconds on 0.2 Seconds off
Dual Frequency: 440 HZ and 480HZ, Continuous .
Blocking Tone
0.2 Seconds on 0.2 Seconds off 0.4 Seconds on
Dual Frequency: 440 HZ and 480HZ, 1.0 second per cycle.
Dialing Tone after Holding
0.2 Seconds on 0.2 Seconds off 0.4 Seconds on
Single Frequency: 600 HZ: Dual Frequency: 440HZ and 480HZ, Continuous .
Confirm Tone 1
0.4 Seconds on 0.2 Seconds off 0.4 Seconds on
Single Frequency 600 HZ , 1.0 Second
Confirm Tone 2
Single Frequency 600 HZ, 1.0 Second
1-5 Hardware Diagram
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1-5-1 Main Unit
“1”:
Trunk Line 1 & Trunk Line 2 ; “2”: Trunk Line 3 & Trunk Line 4
“3~6”
are hybrid ports, EXT001~004. Can connect 4pcs key phone or 4pcs single line phone.
“7” for EXT005 & 006; and “8” for EXT007 & 008.
“9”
for EXT025 & 026; “10” for EXT027 & 028; “11” for EXT029 & 030; “12” for EXT031 & 032;
“13”:
Trunk Line 5 & Trunk Line 6 ; “14”: Trunk Line 7 & Trunk Line 8;
“15~18”
are hybrid ports, EXT009~012. Can connect 4pcs key phone or 4pcs single line phone.
“19” for EXT013 & 014; “20” for EXT015 & 016; “21” for EXT017 & 018; “22” for EXT019 & 020; “23” for
EXT021 & 022
; “24” for EXT023 & 024;
“25”: External music port, “26”: Paging port, “27”: SMDR Port , “30”: ground connection
Remarks:
1. “21~24” are wiring example for 08B EXT card; “15~20” are wiring example for 08A EXT card;
2. The inner 1pair or external 1pair is for relevant Trunk Lines or Extensions.
2
3
4
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1&2: Inner 1pair;
3&4: External 1pair;
1-5-2 System Card
1-5-2-1
Mother Board
1-5-2-2
M02 Multi-function Card
M02 card
(CON3)
Trunk line5-
8
Slot(CON2)
Power Socket
009-024 Ext. Slot
can be connected
to 08A or 08B card.
（CON1）
Line1
Line2
4pcs key or
regular phone
12pcs
regular phone
To CO N S 3 i n
mother board
External Music Port
PAGE PORT
SMDR
PORT
Recordable DISA (OGM)
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1-5-2-3 08A Extension Card
It is made up of peripheral processor, switching net, 8 extension port
(4 ports for key phone or single phone and 4 ports for single phone.) and all kinds of control unit . Every
board can be connected to 8 extension and 4 key phones at most.
1-5-2-4 08B Extension Card
It is made up of switching net, 8 extension port(only for single line phone set only) and all kinds of control
un i t c ir c ui t. Ev e ry ca r d c an b e c on n ec ted to 8 ex te ns io n . It is i ns er te d in to EX P6 - EX P 13 sl o t a t M ai n U n it a nd
any slot at expansion unit.
1-6 Installation Process
1-6-1 Installation Environment
Fixing Method:
The unit can be placed on table or hung on the wall. Below figure is for wall-mounted .
296mm
227mm
220mm
220mm
34.5mm 34.5mm
D
ON’T
install the system in such environments as follows:
1. Where it’s sunlit, too hot, too cold or watery. Proper temperature range: 0℃～36℃.
2. Where
there is heart source which gives out corrosive gases and damages the system.
3. Where it often shakes.
4. Where it is dusty or close to water and oil.
5. Where it’s near broadcast antenna.
6. Where it’s crowded with equipment (Room for heat emission should be kept).
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1-6-2 System Configuration
System configuration: Trunk. Line ( 4-8), extension ( 16-32 ) including 4~12 key phones.
The expanding cards type include followings:
M01 Mother Board.
M02 multi-function card.
08A Extension Card.
08B Extension Card.
40P Trunk Line Card.
Optional Battery Backup Card
1-6-3 Prevention for Installment and Connection
a) User should wear anti-static ring or only touch the board terminal while inserting board. And the cards
are not allowed to put together with static things.
b) Telephone cables can not be allowed to paralleled with Power Supply Line . In order to avoid lightening
striking ,user should wire them inside room.
c) User only can insert cards after shutting off power. And should check stability and position before power
on.
1-6-4 Key Phone Connection
We provide user with 4-wire cable for Key Phone. If user want to make a new cable, please follow the below
diagram :
Wire1 and 2 are for analog signal , wire3 and 4 are for digital signal.
1
2
3
4
1-6-5 Serial Interface between computer and group phone.
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Serial port for PBX COM port for computer
2 receiver 3
3 sender 2
7 ground 5
Data transmission between PBX and computer as the above figure. ( 9 serial ports)
1-6-6 Back-up Battery Connection ( 2Pcs 12V/7AH)
When system power off , back-up battery can make the system work normally. 24V battery is allowed
(eg.: connect 2pcs of 12V battery).
Backup Time: 4 ~8 hours.
Battery Connection
2Pcs 12V 7Ah is serial connection to Main Unit.
24V
12V/7Ah 12V / 7Ah
1-6-7 External Loud Speaker (for PAGING)
In Multi-function card, there is an output port for External Loud Speaker. User can page at any extension
when system is linked with this port, through 3.5mm standard audio connector.
1-6-8 External Music Source
User can replace the built-in on hold music from external source music such as MP3, CD (3.5mm
standard audio connector).External MUSIC port is in Multi-function card.
1-6-9 Ground Requirement
In order to avoid thunder storm, the system must connect to ground and the ground resistance is less than
5 Ω. Meanwhile, the ground cable must be separately and reliable.
- + - +
CAUTION:
● For the sake of personal safety and communication quality, grounding of KTS
should be reliable. Or else, the lightning-proof device inside would fail to work.
● Resistance to ground should be less than 5 ohm.
● The ground point should be directly connected to ground by cable (not linked to
other ground points).
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Chapter 2
System Program
2-1 System Program 01~36 Overview
Time and date settings
Trunk line setting #1
Trunk line setting #2
System speed dialing
System setting #1
System setting #2
System setting #3
System setting #4
Night time switch & Discount call
Outgoing calls setting (Day mode)
Outgoing calls setting (Night mode)
Incoming calls setting (Day mode)
Incoming calls setting (Night mode)
. Setting of delay ringing / DISA setting
Class of Service
Restriction code A
Restriction code B
Open code C
Public restriction code D
PBX access code
Walking account code setting
Trunk-trunk transfer DISA password
1
2
4
6
8
3
5
7
9
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
1
1
2
4
6
8
3
5
7
9
0
1
0
2
2
1
2
2
2
2
4
3
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Extension setting #1
Extension setting #2
Pickup group assignment
Boss) / Secretary call group
System password
Special port setting
System reset
Extension flexible numbering
IDD unit price setting
DDD unit price setting
Local call unit price setting
Display of telephone charges
Review password of extension lock
Review system charge counting
Preset charge deposit
2-2 Features Related with Program Overview
No. Feature List Related Programs
1
6 Classes of Service (Digit Restriction)
01,09, 10, 14, 15.16, 17, 18 .
2
Account Code Dialinq
13, 14.20
3
Auto Attendant
01, 04, 05, 08
4
Auto Busy Redial
Nil
5
Barge-In
22
6
Boss / Secretary Function
25
7
Call Accounting
30, 31, 32
8
Call Time Control
06,22
9
Caller ID
01,22
10
Trunk Line Access
01
11
Trunk Line Reverse
02
12
Dav/Niglht Mode Switching (Automatic)
08
13
Direct Inward Termination
11,12
14
DND Setting
23
15
DSS Console
06
16
Flash Time
02
17
Hold Recall Time
05
2
2
3
8
9
3
3
3
3
3
0
1
3
5
2
4
3
6
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18
Line Preference
05,23
19
Multi-operator
27
20
Outgoing Access
09, 10, 14, 23
21
Paging Alert Signal
04
22
PBX Line
02,19
23
Pick-up Group Assignment
24
24
Private Line
01,09. 10, 11, 12
25
Select Language
22
26
Station Lock
14,34
27
Station Number Assignment
29
28
SMDR
04,05,07,35
29
System Date./time
00
30
System Reset
28
31
System Password
26
32
System Speed Dialing
03
33
.Trunk-to-Trunk Transfer
01, 13, 14, 21, 27
34
Toll Restriction
36
35
36
37
38
39
40
2-3. Before Access System Program
1. All setting should be after entering System Program status.
2. How to access into System Program status?
Key P hone:
★ On-hook
★ press “ CHK” key three times
★ input system password ( default “1234567”)
★ A long confirm beep will hear
★ then input relevant program code number(00~36).
Single Line Phone
★ Off-hook,
★ Input “##787” + password 1234567,
★ A long confirm beep will hear ,
★ then input relevant program code number(00~36).
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3. After enter into system program status, input code number from “00 ”to “36”. Then set relative digit
parameter. And some item or function only can be set by Key Phone.
4. How to set digit parameter ? ( “X” means digit “0-9”and it is available only for key phone.)
When you see “XXXXX” ,“XXXXXXX” or “XXXXXXXXXX” , you can input digit parameter directly, “_” is
a separator sign of all sub-items.
5. For switch to next sub-item, press “TRFR” key at Key Phone or press “* ” key at single line phone.
If the sub-item is represent for extension port, “***” can represent for all extensions. If the sub-item is
represent for trunk. line port, “**” can represent for all trunk. lines.
6. When press “ CLEAR” key at Key Phone, can delete current setting or exit to system program
status without saving any setting.
to save program setting Press “ HOLD” key at Key Phone or “#” key at single line phone , then exit to
system program status. Then choose to exit programming status or repeat procedure “3, 4, 5 ” ( Some
functions need set multi- items.)
7… Exit completely from program status : Press “
CLEAR” twice at Key Phone or hook on at single
line phone in system program state.
8… All parameters showed in this manual or examples are based on default factory status.
2-4: Start Numeric System Program
◇◇Program 00◇◇ TIME AND DATE SETTINGS
1. XX (YEAR): Enter year (00-99) and then press TRF key to next
2 XX (MONTH): Enter month (01-12) and then press TRF key to next
3. XX (DATE): Enter date (01-31) and then press TRF key to next
4. X (WEEK): Enter week (0-6; 0 for Sunday, 1-6 for Monday to Saturday) and then press the TRF key to next
5. XX (HOUR): Enter hour (01-12) and then press the TRF key to next
6. XX (MINUTE): Enter minute (00-59) and then press the TRF key to next
7. X (AM/PM): Enter X (0: AM, 1: PM and then press the TRF key to item 1.
DATE / TIME SET
YEAR: 07
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Programming for Single Line Telephone:
Enter Month and then press key, enter Date and then press key, enter Week and then press key (Press key if
no modify for any ),enter AM/PM and then press to return to the main menu. Finally, hang up the phone to quit the
program mode,
◇◇Program 01◇◇ TRUNK LINE SETTING #1
L: 1-8 / * (Trunk Line port number from 1~8 or input “ * ” stands for all Trunk Lines)
A: 0-2 (Trunk Line connection: 0 - disable connection. I - enable connection, 2 -enable connection and enable Caller ID ,
3- micro-adjustment : Should adjust at Program 08,item 06: 01- 0.1s, 99-9.9s, and should input night mode switch
time otherwise the micro-adjustment can’t being saved)
B: 0-3 (Caller ID tim e delay setting : 0 -3s, 1 -5s, 2 -10s)
C: 0-1 (Auto Attendant mode: 0 - disable, 1 - enable)
D: 0-3 (Auto Attendant valid time: 0 - unavailable at Day/Night time , 1 - available at Day Time only, 2 - available at Night
Time only, 3 - available at Day/Night time)
E: 0-1 (Line restriction: 0 - restricted line, 1 - unrestricted line)
Unrestricted line means that this outside line is unrestricted when the extension use this line to dial any outside number;
restricted line means some extensions or some numbers are restricted from dialing through this outside line.
Programming for Single Line Telephone:
Enter Trunk Line port number or * for all and then press key, enter the values of ABCDE. Then press to next Trunk
Line port number or press key to return to the main menu.
◇◇Program 02◇◇ TRUNK LINE SETTING #2
L: 1-8/ * (Trunk Line port number 1~8 or input ” *” for all Trunk Lines)
F: 0-1 (PBX line: 0 - No, 1 – Yes. PBX line mean the Trunk Line of PBX1 is from extension of PBX2. To set this is to
restrict the authority of dialing out class, otherwise, the user can dial the long-distance call without restriction)
#
LINE SETTING 1
1-00030 ( L-ABCDE)
#
LINE SETTING 2
1-00010 ( L-FGHIJ )
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G: 0-1 (Pulse rate: 0 - 10 PPS, 1 - 20 PPS)
H: 0-1 (On/off time: 0 - 1.5 seconds, 1 - 4 seconds. This means after outside talk finished , system take how long time to
release this outside line to begin 2
nd
call making, On-hook ~ off-hook )
I: 0-2 (Flash time setting: 0 - 300 ms, 1 - 600 ms, 2 - 900 ms)
J: 0-1 (Call charge method: 0 - time delay, 1 - line reverse)
Programming for Single Line Telephone:
Enter Trunk Line port number or * for all and then press * key, enter the values of FGHIJ. Then press * key to next Trunk
Line port number or press # key to return to the main menu.
◇◇Program 03◇◇ SYSTEM SPEED DIALING
XX: 00-49 (Speed dialing code)
YY: Telephone number (maximum 19 digits)
Remarks:
- When input external call, 9 must be added before the dialing number
- Press the TRF key for switching to next data input
Programming for Single Line Telephone:
Set: Enter speed dialing code and then press * key, then press *9 + dialing number. Then press *key for next code input
or press #key to return to the main menu.
Cancel: Enter speed dialing code and then press * key. Then press * for next code input or press #key to return to the
main menu.
◇◇Program 04◇◇ SYSTEM SETTING #1
A: 01 (Day/Night mode switch: 0 - Manual, 1 - Automatic)
B: 0-1 (Alert tone for paging call: 0 - No, 1 - Yes)
ABBREVIATE CODE
00- ( XX-YY )
SYSTEM SETTING 1
-00401 ( - ABCDE )
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C: 1-4 (1~4rings, Number of rings time delay ; setting the time delay ringing for incoming calls through the CO/PBX line)
D: 0-1 (Time to start reckoning: 0 - Start reckoning after 25 seconds of dialing the last digit, 1 - Start reckoning after 10
seconds of dialing the last digit)
E: 0-1 (Start dialing number on hearing Auto Attendant announcement: 0 –dial after DISA speech, I – dial during DISA
speech. Remarks: dialing is invalid within 1second after DISA speech. Should at least wait 1second.)
Programming for Single Line Telephone:
Enter the values of ABCDE and then press # to return to the main menu.
Notes:
1. If the day-night transfer is set to automatic mode, it will be subject to the settings of program 08 (itm06).
2. Switch manually : should input function code by hand/operator, or the TRF key on the Key Phone set at port 001(Must
be at port 001, code : #782#: night mode, #781# day mode, also should be the phone at port 001)
3. The setting for ringing times is related to settings in program 08.The time to start reckoning in this program is related to
the call accounting program.
◇◇Program 05◇◇ SYSTEM SETTING #2
F: 0-1 (Caller do not dial any number during Auto Attendant announcement, call will transfer to operator :
0 - No, cut the line if do not dial 1 – Yes, transfer to Operator phone)
G: 0-1 (Call Transfer method from key phone to extension: 0 – should press the TFR key then press extension number,
1 -press extension number directly to transfer the call, without press TRF)
H: 0-3 (Start timer of Call Charge Account: 0 - immediately, I - delay 10 sec, 2 - delay 30 sec, 3 - delay 60 sec)
I: 0-7( Trunk line integrated speed-select duration, 0~7 seconds.)
J: 0-1 (Restricted line pickup preference: 0 - enable, 1 – disable, if enable, then press “9” to select Restricted Line, press
“3” to select Non-restricted Line. This related with Program 01)
Programming for Single Line Telephone:
Enter the values of FGHIJ and then press # to return to the main menu.
SYSTEM SETTING 2
-01100 ( - FGHIJ )
MIRACALL TECHNOLOGY CO.,LTD
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◇◇Program 06◇◇ SYSTEM SETTING #3
K: 0-3 (Automatic redial time selection:0 - dialing 30 sec and retry after 3 min, I -dialing 30 sec and retry after for 1 min, 2
- dialing 30 sec and retry after 30 sec, 3 -dialing 15 sec and retry after 15 sec)
L: 0~1 (IP Router, to add “#” automatic at end of the phone number ,0-to add, 1- no need to add)
M: 0-4 (Auto-call back on busy timer: 0 - disable, I - 30 sec, 2 - 1 min, 3 - 1.5 min, 4 - 2 min)
N: 0-1 (Alert for Call Duration Restriction, 0 – alert for both incoming and outgoing call, I – alert only for outgoing call)
O: 0-1 (DSS console connected to Key Telephone: 0 - no, 1 –yes. Remarks: connect at station port 001 only)
Programming for Single Line Telephone:
Enter the values of KLMNO and then press # to return to the main menu.
Remarks: Condition of Call Time Control related with program 22; IP Router: for complete IP number ,some region
need to add “#” at end, some region no need.
◇◇Program 07◇◇ System setting #4
P: 0-1 (flexible extension numbering: 0 – allow leading digit 2,3, 8 only(non-full flexible numbering mode).
1 - allow leading digit from 1~8(full flexible numbering mode).)
Q: 0 (nil)
R: 0 (Print out port : Serial port only)
S: 1 (nil)
T: 0-1 (SMDR data print out selection: 0 – Only calculate Long-distance calls,1 – Calculate long-distance and Local calls)
Programming for Single Line Telephone:
Enter the values of PQRST and then press # to return to the main menu,
SYSTEM SETTING 3
-20200 ( - KLMNO )
SYSTEM SETTING 4
-00100 ( - PQRST )
MIRACALL TECHNOLOGY CO.,LTD
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◇◇Program 08◇◇ NIGHT TIME SWITCH & DISCOUNT CALL
XX:XX: the starting time of discount call (international long-distance)
YY:YY: the end time of discount call (international long-distance)
ZZ: discount call percentage (%)
01~02: same as setting “00”. They are 2
nd
and 3rd discount duration and percentage for international long distance call.
03: The upper row display: NATL TIME1 (the discount duration for national long-distance call)
The lower row display: XX: XX- YY: YY -ZZ
XX:XX: the starting time of discount call (national long-distance)
YY:YY: the end time of discount call (national long-distance)
ZZ: discount call percentage (%)
04~05: same as setting “03”. They are 2
nd
and 3rd discount duration and percentage for national long distance call.
06: The upper row display: NGT TIME1 (night time status 1)
The lower row display: XX: XX- YY: YY - ZZ
XX:XX: the starting time of night mode
YY:YY: the end time of night mode
ZZ: discount call percentage (%)
(Remarks: item 06 is related with the time switching to Night time automatically by the PBX system, but in System
Program 04, it need to set automatic switch )
07~08: Similar to item 06, they are 2
nd
and 3rd Night time duration.
09: The upper row display: WEEKA (night time status 1)
The lower row display: X - Y
X: Week
Y: 0-1 (system working duration , 0: Day Time 1: Night Time)
(Remarks: this is to decide system will switch to Night Time even at Weekend Day. The duration beside of this time will
INTL TIME1 00 (~26)
XX: XX- YY: YY -ZZ
MIRACALL TECHNOLOGY CO.,LTD
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be charged at same rate of RATE 1, same as long-distance call)
10: Similar to item 09, which is 2
nd
Weekend Day.
11: The upper row display: HOLIDAY01 (night time status 1)
The lower row display: X /Y-Z
X: Month
Y: Date
Z: 0-1 (system working duration , 0: Day Time 1: Night Time)
(Remarks: this is to decide system will switch to Night Time even at Holiday. The duration beside of this time will be
charged at same rate of RATE 1, same as long-distance call.)
12~20: Similar to Item 11, is the further 9
th
holidays.
21: The upper row display: INTL ARATE (additional fee for international long-distance call)
The lower row display: X X
XX: additional fee in percentage (%)
22~23: Similar to item 21, to set additional fee for national long-distance call and Local call.
24: The upper row display: INTL AFEE (service fee for international long-distance call)
The lower row display: XXXX
XXXX:(the amount for service fee, unit: Chinese Fen/ time)
25~26: Similar to item 24, to set service fee for national long-distance call and Local call.
◇◇Program 09◇◇ OUTGOING CALL SETTING (Day mode)
TEL XXX : 001-032 (Extension port number, “ *** ” represent all extensions, default: all extension-11111111)
XXXXXXXX : 0-1 (Access code per Trunk Line, 0 - Not allow, 1 - Allow , 1st “X” means Trunk Line1, 2nd “X” means Trunk
DAY LN OUT SET
XXX- XXXXXXXX
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Line2,….Last “X” stands for Trunk Line 8 )
Example: 001-10101011, which means extension001 can use Trunk Line1,3,5,7,8 to make outside call, not allow to use
Trunk Line 2,4,6 (day time).
Programming for Single Line Telephone:
Enter extension port number and then press * key, enter the values of XXXXXXXX.Then press * key to enter next
extension port number or press the # key to return to the main menu.
◇◇Program 10◇◇ OUTGOING CALL SETTING (Night mode)
TELXXX : 001-032 (Extension port number, “ *** “ represent all extensions, Default: All extension - 11111111)
XXXXXXXX : 0-1 (Access code per Trunk Line: 0 - Not allow, 1 – Allow . 1st “X” means Trunk Line1, 2nd “X” means
Trunk Line2,….Last “X” stands for Trunk Line 8)
Example: 001-10101011, which means extension001 can use Trunk Line1,3,5,7,8 to make outside call, not allow to use
Trunk Line 2,4,6 (night time).
Programming for Single Line Telephone:
Enter extension port number and then press * key, enter the values of XXXXXXXX. Then press * key to enter next
extension port number or press the # key to return to the main menu.
◇◇Program 11◇◇ INCOMING CALL SETTING (day mode)
TELXXX : 01-032 (Extension port number, “ *** “ represent all extensions, Default: 001-11111111)
XXXXXXXX : 0-1 (Incoming Call Ringing assignment to TELXXX: 0 – not ring, 1 – ring , 1st “X” means Trunk Line1,
2nd “X” means Trunk Line2,….Last “X” stands for Trunk Line 8)
Example: 001-10101011, which means all calls from Trunk Line1,3,5,7,8 can ring to extension 001, while do not ring from
Trunk Line 2,4,6 (day time).
NGT LN OUT SET
XXX- XXXXXXXX
DAY LINE IN SET
XXX- XXXXXXXX
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Programming for Single Line Telephone:
Enter extension port number and then press * key, enter the values of XXXXXXXX. Then press * key to enter next
extension port number or press the # key to return to the main menu.
◇◇Program 12◇◇ INCOMING CALL SETTING (Night mode)
TELXXX : 01-032 (Extension port number, “ *** “ represent all extensions, Default: 001-11111111)
XXXXXXXX : 0-1 (Incoming Call Ringing assignment to TELXXX: 0 – not ring, 1 – ring , 1st “X” means Trunk Line1,
2nd “X” means Trunk Line2,….Last “X” stands for Trunk Line 8)
Example: 001-10101011, which means all calls from Trunk Line1,3,5,7,8 can ring to extension 001, while do not ring from
Trunk Line 2,4,6 (night time).
Programming for Single Line Telephone:
Enter extension port number and then press * key, enter the values of XXXXXXXX. Then press * key to enter next
extension port number or press the # key to return to the main menu.
◇◇Program 13◇◇ SETTING OF DELAY RINGING / DISA setting
Setting of delay ringing:
TELXXX : 001~032 (Extension port number,” *** “represent all extensions, Default: 001-032-00000000
125-128 - 111111111)
XXXXXXXX : 0-1 (Delay ringing setting for incoming call: 0 - Disable, I – Enable)
DISA password authority setting:
TELXXX : 125-128 (refer to Program 21)
XXXXXXXX : 0-1 (Trunk Line access: 0 – Not allow, I –Allow)
Rem arks: 125 ~ 1 2 8 ar e 4t ypes of a u thority to a c c e s s Tr u n k Line. Eg: 1 2 5-11111111, t he pa s s w or d 1 can us e all Tr u n k
Line to call out.
NGT LINE IN SET
XXX- XXXXXXXX
LINE RING DELAY
XXX- XXXXXXXX
MIRACALL TECHNOLOGY CO.,LTD
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To set: off-hook +#722 + ABCD# (ABCD: 4-digit password);
To cancel: off-hook +#723 + ABCD# (ABCD: 4-digit password);
Programming for Single Line Telephone:
Enter extension port number and then press * key, enter the values of XXXXXXXX.Then press * key to enter next
extension port number or press the # key to return to the main menu.
◇◇Program 14◇◇ CLASS OF SERVICE
TELXXX: 001-032 (Extension port number, “ *** “ represent all extensions. Default: all extensions- 14)
A: 1-6 (The class before extension locked - Class 1-6)
B. 1-6 (After extension locked - Class 1-6)
Remarks:
Service class: divided into six classes, including classes with or without extension lock. Appropriate limited code and
open code are to be stipulated in each service class. Please set particular number in program 15 - 18 of system
programming.
1. Class 1: No restriction.
2. Class 2: Restrict the telephone number set in program 15 (code A).
3. Class 3: Restrict the telephone number set in program 15 (code A) and program 16 (code B). Open the telephone
number set in program 17(code C).
4. Class 4: Restrict the telephone number set in program 15 (code A), program 16 (code B) and program 17 (code C).
5. Class 5: Restrict the telephone number set in program 15 (code A), program 16 (code B) and program 17 (code C).
Open the telephone number set in program 18 (code D).
6. Class 6: Only for internal call
Programming for Single Line Telephone:
Enter extension port number and then press * key, enter the vales of AB. Then press * key to next extension port number
or press # key to return to the main menu.
How to lock extension with password?
SERVICE CLASS
XXX – AB (001-14)
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◇◇Program 15◇◇ RESTRICTION CODE A
XX : 01-04 (Group number, allow 4groups. Default: 01-00, 02-160, 03-960, 04-969)
YYYYYYYY : Restrict code, max. 8 digits, for service class 2 and 4 in Program 14.
Programming for Single Line Telephone:
Enter group number and then press * key, enter restrict code Then press * key to next group number or press # key to
return to the main menu,
◇◇
Program 16◇◇ RESTRICT CODE B
XX : 01-20 (Group number, max 20 groups)
YYYYyyyy : Restrict code, max. 8 digits, for service class 3 and 4 in Program 14. Default: 01-0, 02-160, 03-960, 04-969
Programming for Single Line Telephone:
Enter group number and then press * key, enter restrict code. Then press * key to next group number or press # key to
return to the main menu.
◇◇Program 17◇◇ OPEN CODE C
XX : 01-12 (Group number, max 12groups)
YYYYYYYY : Open code for service class 3, max. 8 digits, can set the codes which restricted by Program 15,16 .
RESTRICT CODE A
XX - YYYYyyyy
RESTRICT CODE A
XX - YYYYyyyy
UNREST CODE C
XX - YYYYyyyy
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PBX access code is used when Trunk Line of PBX1 is the extension of PBX2,in
order to restrict user to dial long-distance call via PBX2. Otherwise, the class o
f
lon
g
-distance call can’t be restricted.
Programming for Single Line Telephone:
Enter group number and then press * key, enter unrest code. Then press * key to next group number or press # key to
return to the main menu.
◇◇Program 18◇◇ PUBLIC RESTRICTION CODE D
XX : 01-04 (Group number, max 4groups)
YYYY : unrestricted code for urgency calls, max. 4 digits (Default: 01-110, 02-112, 03-119)
Remarks: In People’s Republic of China, “110” is for Police, “112” is for
ambulances , “119” is for fire.
Programming for Single Line Telephone:
Enter group number and then press * key, enter unrestricted code. Then press * key to next group number or press # key
to return to the main menu.
◇◇Program 19◇◇ PBX ACCESS CODE
AA : 01-04 (group number, max 4groups)
B : PBX code, 1 to 2 digits
Example: Trunk Line1 of PBX1 is the extension of PBX2. For PBX1, it dial “9” out to dial Local call and dial “0” out to dial
long-distance call. Now if you want to restrict extension012 to dial Local or long-distance call via Trunk Line1:
Program 01: set Trunk Line1 as restricted line.
COMUNRES CODE D
XX – YYYY ( 01-110 )
PBX ACCESS CODE
AA - B ( 01- )
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255groups of passwords are convenient for the staffs who walk in different office
but need to select a nearby extension to make long-distance call easily. The charge
will be in the account password, not in the extension.
Program 02: set Trunk Line1 as PBX Line.
Program 14: set extension 012 as Class 2,3,4 or 5.
Program 19: set PBX access code as 01-9, 02-0 .
Programming for Single Line Telephone:
Set: Enter group number and then press the * key, enter PBX code. Then press the * key to enter next group number or
press the # key to return to the main menu.
Cancel: Enter group number and then press the * key. Then press the * key to enter next group number or press the #
key to return to the main menu.
◇◇Program 20◇◇ WALKING ACCOUNT CODE SETTING
AAA : 001-255 (Account code series number, total 255 groups)
BBBBBB: Password of account code, 6-digit.
C : 1-6 (Class of service (refer to program 14))
D : 1-4 (Authority of Trunk Line access, 1-4types, assigned by 125~128 in program 13)
Programming for Single Line Telephone:
Set: Enter Access code number and then press * key, enter DISA password and then press * key, enter Class of service
and then press * key, enter Class of Trunk Line access and then press # key to return to the main menu.
Cancel: Set: Enter Access code number and then press * key, press * key and then enter Class of service, press * key
and enter Class of Trunk Line access. Finally, press # to return to the main menu.
◇◇
Program 21◇◇ TRUNK-TRUNK TRANSFER DISA PASSWORD
OVER CLASS CODE
AAA - BBBBBB - C - D
DISA SEC CODE
AAA - BBBBBB - C - D
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The function is convenient for the staffs OUTSIDE of company, who want to make
long-distance call via company PBX line. The desired Trunk Line should be in DIS
A
mode, and the charge will be on the account of DISA password account.
AAA : 001-008 (Access code series number, max. 8groups)
BBBBBB: DISA password for Trunk-to-Trunk transfer
C : 1-6 (Class of service (refer to program 14))
D : 1-4 (Authority of Trunk Line access, 1-4types, assigned by 125~128 in program 13)
Programming for Single Line Telephone:
Set: Enter Access code number and then press * key, enter DISA password and then press * key, enter Class of service
and then press * key, enter Class of Trunk Line access and then press #key return to the main menu.
Cancel: Set: Enter Access code number and then press * key, press * key and then enter Class of service, press * key
and enter Class of Trunk Line access. Finally, press #key to return to the main menu.
◇◇Program 22◇◇ EXTENSION SETTING #1
TELXXX: 001~032 (Extension port number, “ *** “ represent all extensions. Default: All extensions - 30000)
A: 0-3 (Call waiting alert: 0 - Internal call OFF and external call OFF;
1 - Internal call ON and external call OFF;
2 - Internal call OFF and external call ON;
3 - internal call ON and external call ON)
B: 0-1 (Mode of internal call for Key Telephone only; 0 - tone, 1 - voice)
C: 0-3 (Timer of Call Time Control Alert: 0 - NIL, 1 - 3 min, 2 - 6 min., 3 - 9 min.)
D: 0-1 (Interrupt or break an existing call: 0 - not allowed, 1 - allowed)
E: 0-1 (Language selection of Key Telephone: 0 - English. 1 - Chinese)
Programming for Single Line Telephone:
Enter extension port number and then press * key, enter the value of ABODE. Then press *key to enter next extension
port number or press #key to return to the main menu (dial tone will be heard again).
EXT SETTING 1
XXX – ABCDE
MIRACALL TECHNOLOGY CO.,LTD
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◇◇Program 23◇◇ EXTENSION SETTING #2
TELXXX: 001-032 (Extension port number. “ *** “ represent all extensions, Default: All Extensions - 02000)
A: 0-8 (Select Trunk Line automatically from 0 to 8; 0 represents any leisure CO, 1-8 represent line 1-8)
B: 0-2 (DND setting: 0 - Disable DND. 1 - DND for external call. 2 - DND for external call and internal call)
C: Not used
D: 0-1 (Off-hook selection: 0 – dial “9” to access Trunk Line then make external call. 1 – directly to make external call)
E: Temporary unused
Programming for Single Line Telephone:
Enter extension port number and then press *key, enter value of ABCDE. Then press *key to enter next extension port
number or press #key to return to the main menu (dial tone will be heard again).,
◇◇
Program 24◇◇ PICKUP GROUP ASSIGNMENT
A :1-4 (Pickup groups, total 4groups)
TELXXX: 001-032 (Extension port number, “ *** “ represent all extensions)
B : Set and Cancel (1 – Set and join the group, 0 – Cancel and exit from the group)
There are totally 4 pickup groups set in system, the maximum extension of each pickup group are 24 extensions.
(Default: 1-001-1, All extensions is group 1)
Programming for Single Line Telephone:
Enter the pickup group number and then press *key, enter extension port number and
then press *key, enter option (set or cancel), Then press *key to enter next extension port number or press the #key to
return to the main menu (dial tone will be heard again).
EXT SETTING 2
XXX – ABCDE
PICKUP GROUP
1-001-1 ( A -XXX -B )
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