Mira Mode Instructions Manual

1

Maintenance Guide

Operation &B

Installation

SHOWER CONTROL

THESE INSTRUCTIONS ARE TO BE LEFT WITH THE USER

2

INDEX

Page

INTRODUCTION 3

DESCRIPTION 3

SAFETY W ARNINGS 4

P ACK CONTENTS 5

DIMENSIONS 7

SPECIFICATION 9

INST ALLA TION REQUIREMENTS 1 1

INSTALLATION 15

COMMISSIONING 2 9

OPERATION 30

F AULT DIAGNOSIS 31

MAINTENANCE 32

SP ARE P ARTS 3 4

CUSTOMER CARE Back Cover

3

INTRODUCTION

Mira Mode Thermostatic mixing valves are specified to meet the highest standards of
safety, comfort and economy as demanded by todays users. All Mira Mode products
are designed, manufactured and supported in accordance with accredited BS EN ISO
9001:1994 Quality Systems.

This Manual covers all Mira Mode Thermostatic Mixing Valves manufactured from
August 2000.

DESCRIPTION

The Mira Mode thermostatic shower valve provides accurate temperature control
and flow rates.

The Mira Mode is available in the following options;

Mira Mode - Surface Mounted

An exposed shower control for connection to rear top and bottom entry pipework.
Refer to Specification for details on the pressure ranges.

Mira Mode - Recessed

A built-in shower control for connection to concealed pipework. Refer to
Specification for details on the pressure ranges.

Thank you for purchasing a quality Mira product. To enjoy the full potential of your new
product, please take time to read this guide thoroughly, having done so, keep it handy
for future reference.

If you experience any difficulty with the installation or operation of your new
shower control, then please refer to the Fault Diagnosis section, before
contacting Kohler Plumbing Solutions. Our telephone and fax numbers can
be found on the back cover of this guide.

4

SAFETY : W ARNINGS

Mira products are precision-engineered and should give continued superior and safe
performance, provided:

1. They are installed, commissioned, operated and maintained in accordance with
the recommendations given in this Manual.

2. P eriodic attention is given, as necessary , to maintain the product in good functional
order.

The function of a thermostatic mixing valve is to deliver water consistently at a
safe temperature.

Provided it is installed, commissioned, operated and maintained within these
recommendations, the risk of failure, if not eliminated, is reduced to the minimum
achievable.

Anyone who may have difficulty understanding or operating the controls of any
shower should be attended whilst show ering. P articular consideration should be
given to the young, the elderly, the infirm, or anyone inexperienced in the correct
operation of the controls.

5

P ACK CONTENTS

! Tick the appropriate boxes to familiarize yourself with the part names and to confirm

that the parts are included.

"

Documentation

1 x Installation, Operation and Maintenance Guide !
1 x Customer Support Brochure !

1 x Riser Arm !

5 x Wall Plugs !

1 x Valve !

5 x Fixing Screws !

2 x Flow Regulators !

1 x Shower Rose !

1 x Support Brackets !

1 x Hexagonal Wrench !

Mira Mode

(‘O’Seal Fitted)

6

! Tick the appropriate boxes to familiarize yourself with the part names and to confirm

that the parts are included.

"

Documentation

1 x Installation, Operation and Maintenance Guide !
1 x Customer Support Brochure !

Mira Mode B

5 x Wall Plugs !

1 x Valve !

5 x Fixing Screws !

1 x Shower Rose !

1 x Building-in Shroud !

1 x Shower Arm Assembly !

(‘O’Seal Fitted)

2 x Panel Screws !

1 x Hexagonal Wrench !

2 x Flow Regulators !

7

All dimensions are nominal and in mm

DIMENSIONS

540 mm

886 mm

110 mm

1115 mm

Mira Mode

90 mm max.

8

All dimensions are nominal and in mm

Mira Mode B

477 mm

157 mm

155 mm Dia

152 mm

9

SPECIFICATION

Important Points:

1. The installation, commissioning and maintenance of this product must be carried

out in accordance with instructions given in this Manual, and must be conducted
by designated, qualified and competent personnel.

2. The plumbing installation must comply with the requirements of UK Water
Regulations/Bye-laws (Scotland), Building Regulations or any particular
regulations and practices, specified by the local water company or water
undertakers. The installation should be carried out by a plumber or contractor
who is registered, or is a member of, an association such as:

3. Mira products are precision-engineered and should give continued superior and
safe performance, provided:-

- they are installed, commissioned, operated and maintained in accordance with

these recommendations and

- periodic attention is given as necessary to maintain the product in good functional

order . Recommended guidelines are giv en in the MAINTENANCE.

4. Warning: contin ued use of this product in conditions outside the limits listed in
this section can severely affect the performance and reduce the effective service
life, and can present potential risk to users.

5. Suitable for use with most modulating Instantaneous Gas W ater Heaters.

For information on other specific applications or suitability, refer to Kohler Mira
Ltd., or Local Agent.

- Institute of Plumbing (IOP), throughout the UK.

- National Association of Plumbing, Heating and Mechanical Services

Contractors (NAPH & MSC), England and Wales.

- Scottish and Northern Ireland Plumbing Employers’ Federation (SNIPEF),
Scotland and Northern Ireland.

10

Operating Parameters: Pressures And Flow Rates

Temperature Control

Maximum hot water temperature: 85°C (BS 6700 recommends that the temperature
of stored water should never exceed 65 °C. A stored water temperature of 60 °C is
considered sufficient to meet all normal requirements and will minimise the
deposition of scale in hard water areas).

Optimum temperature control range: 35 - 45°C

Minimum temperature differential between hot and outlet temperature: 10°C

For optimum performance, maintained supply pressures should be nominally
equal.

Maximum Pressure Loss Ratio: 5:1

Minimum Maintained Pressure (gra vity system): 0.1 bar .
(0.1 bar = 1 metre from base of cold tank to outlet of shower fitting)

Maximum Maintained Pressure: 6.0 bar

Minimum Maintained Pressure (gas water heater): 1.0 bar .

Maximum Static Pressure: 10 bar .

Flow Rates

Pressures

11

The performance specification outlined below is achieved with outlet blend
temperature set between 35 - 45°C and supplies of 15°C cold and 65°C hot with
nominally equal pressures.

Key to Symbols

Isolating valve
Mixing Valve

Twin Impeller Pump

Tempering Valve

Pressure Reducing Valve

Single Impeller Pump

Overflow Indicator

Mini Expansion Vessel

INST ALLA TION REQUIREMENTS

- Outlet blend temperature is maintained within 2°C with a
10°C change in hot or cold supply .

- Thermostatic shut down to seepage within 2 seconds if cold supply
fails. This is achieved only if the hot supply temperature is 10°C above
the set outlet blend temperature.

Inlet connectors are 15 mm compression
Outlet connector is 15 mm compression

Hot (H) and Cold (C) inlets are clearly marked and must be connected this way.

Plumbing Connections

12

Gas Heated System - The sho wer MUST be installed with a gas water heater or

combination boiler of a fully modulating design.
A fully modulating boiler is one where the draw off rate is indirectly controlling the
gas flow to the boiler , producing a relatively constant hot w ater temperature.

Gravity Fed System - The sho wer MUST be fed from a cold w ater cistern and hot
water cylinder providing nominally equal pressure.

13

Unvented Mains Pressure System - The sho wer can be installed with a unvented,

stored hot water cylinder . Only “a competent person” as defined by the Building
Regulations may fit this type of system.

Mains Pressurised Instant aneous Hot Water System - The shower installed with
systems of this type is supplied hot water via a tempering valve, this provides
relatively constant hot water and the shower will compensate for temperature
changes should they occur .

14

Pumped System - The sho wer can be installed with an inlet pump (twin impeller).

The pump must be installed on the floor next to the hot water cylinder. Ensure hot
cylinder vent pipe is arranged as shown to enable air separation.

90°

30°-60°

Air Separation

15

INSTALLATION

General

Installation must be carried out in accordance with these instructions, and must be
conducted by designated, qualified and competent personnel.

1. Before commencing, ensure that the installation conditions comply with the

information given in SPECIFICATION.

2. Care must be taken during installation to prevent any risk of injury or damage.

3. The mixing valve should be positioned for easy access during use and

maintenance. All routine maintenance procedures can be conducted with the
mixing valve body in place.

4. Conveniently situated isolating valves must be provided for maintenance.

5. Pipework must be rigidly supported.

6. Pipework dead-legs should be kept to a minimum.

7. Supply pipework layout should be arranged to minimise the effect of other outlet

usage upon the dynamic pressures at the mixing valve inlets.

8. To eliminate pipe debris it is essential that supply pipes are thoroughly

flushed through before connection to the mixing valve.

16

Fitting Regulator

1. Remove compression nut and

olive from inlet elbow or
connector.

2. Ensure ‘o’ seal is fitted to flow

regulator and push inside until
flange locates up against
internal shoulder of inlet elbow/
connector.

3. Make compression fitting using

compression nut and olive.

Two grey flo w regulators are supplied with the product. They fit into the cold and/or
hot inlet connectors for high pressure systems.
The selection table indicates when and where these can be fitted.

Regulators

Inlet Tube

Compression Nut

Olive

Inlet Elbow/Connector

Incorrect Fitting

‘O’ Seal

Flow Regulator

Optional

17

Mira Mode
Back Inlet Supplies (rising or falling concealed pipework)

1. Decide on a suitable position for the

product ensuring that the mixer and
the shower head is at a height suitable
for all users to operate (Note! longer
riser arms are NOT available).

2. Remove backplate from rear of mixer

by loosening grub screw with hexagon
key (supplied) on the underside of
mixer.

3. Use the backplate to mark 4 hole

positions. Drill the wall and insert the
wall plugs (4 off, supplied). For other
types of wall structure alternative
fixings may be required.

Fit the backplate to the wall using the
fixing screws. Ensure TOP on
backplate is positioned correctly.

Backplate

Fixing Screws

Wall Plugs

4. Use a spirit level and pencil to mark

the route of the hot and cold water
supply pipes at 110 mm centres.

18

5. Remove the plaster and brick/block to the

required depth to conceal the pipework.
Note! Depth must be sufficient to prevent

pipe concealing plates fouling on the
plumbing elbows.

6. Install the supply pipes. The pipes must
be at 110 mm centres and project the
following distances from the finished wall
surface:

18 mm if flow regulators are being fitted.
21 mm if no flow regulators are fitted.

7. Finish the surface of the wall as required.

8. Slide the pipe concealing plates with ‘O’

seals fitted, nuts and olives over the hot
and cold supply pipes.

9. Thoroughly flush the hot and cold
water supply pipes. The supplies must
be clean and free from debris before
connecting the shower control. Failure
to do so may result in product
malfunction.

Dimension from
finished wall
surface

110 mm
Centres

Concealing Plate

Nut

Olive

19

10. Locate the shower control on to the

supply pipes and hold it in position.

11. Use a suitable spanner to tighten the
nuts and pull the shower control onto
the backplate. Protect the chromium
plated surfaces with a cloth. Use the

2.5 mm A/F hexagon wrench
(supplied) to tighten the two grub screw
in the backplate. The grub screw will
hold the shower control in position.

12. With the shower control turned off. T urn
on the water supplies and check for
any leaks.

Shower Control

2.5 mm A/F
Hexagon Wrench

Reversing Outlet

To reverse outlet connector f ollow
instructions below.

1. Using a suitable tool, flick the plug

cap from the centre of sealing plug
to reveal keyway.

2. Insert a 1/2” hexagon ke y (not

supplied) into keyway and remove
sealing plug.

3. To remove outlet connector , insert

key and remove as 2.

4. When refitting ensure ‘o’ seal is

located in recess of sealing plug
and outlet connector.

20

6. Attach the shower rose to the

shower arm and tighten.

Shower Rose

Shower Arm

Support Bracket

Wall Plate

Shower Arm

2.5 mm A/F
Hexagon Wrench

Shower Fittings

1. T emporarily fit the sho wer arm and the

support bracket to the outlet of the
shower control and mark the hole
position. Ensure the support bracket
is fitted no more than 90mm below the
top of the shower arm

Note! Use a spirit level or other device
to ensure shower arm is vertical.

2. Remove the sho wer arm and support
bracket.

3. Drill the wall and insert a suitable wall
plug (supplied). Fit the wall plate to the
wall.

4. Refit the shower arm and support

bracket. Attach to the support
bracket to the wall plate.

5. Ensure supply pipework is flushed

through before fitting shower rose.

90 mm Maximum

21

1. Decide on a suitable position for mixer

where all users can operate.

2. Determine the route for the incoming
hot and cold supply pipework.

3. Determine the route for the outlet
pipework.

4. Mark an opening sufficient to
accommodate the shower control on
the surface of the wall (124 mm
diameter). A carbide tipped hole cutter
can be used to produce the hole.

5. Mark the route of the supply and outlet
pipes.

Mira Mode B
Solid and Dry-lined Walls

The built-in shower control is supplied with a support bracket (fitted) that can be used
for installation into a solid or dry-lined wall structure. Installers may wish to consider
other options such as fabricating rear supports using wooden noggins, however, these
methods of fixing are beyond the scope of this guide.

124 mm Diameter

22

6. Remove the plaster and brick/block

for the shower control to a depth of
between 76 and 93 mm from the
finished surface of the wall. The
support bracket requires a clearance
depth of 70 mm, with a finished wall
surface thickness of between 6 and

23 mm.

7. Remove the plaster and brick/block

for the supply and outlet pipes.

8. If necessary, remove the shower
control from the support bracket. This
will make installation easier .

9. Mark the support bracket fixing hole
positions. The support bracket must

be fixed at 45°.

10. Drill a 6.0 mm diameter hole at each

of the marked positions and insert the
wall plugs (supplied).

11. Install the hot and cold supply pipes.

12. Thoroughly flush the hot and cold
water supply pipes. The supplies
must be clean and free from debris
before connecting the shower
control. Failure to do so may result
in product malfunction.

Finished wall
surface

Support
Bracket

Finished wall
surface

Building-in
Shroud

6 mm Minimum Depth

23 mm
Maximum
Depth

58 mm

Support
Bracket

23

13. Fix the wall bracket to the support

bracket using the four screws
(supplied) and the shower control to
the wall bracket, securing in position
with the grub screw .

14. Align the holes in the support bracket
with the holes in the wall and secure
the shower control with the fixing
screws (supplied).

15. Slide the compression nuts and
olives over the supply pipes.

16. Insert the hot and cold supply pipes
fully into the shower control and slide
the olives and compression nuts into
place.

17. Use a suitable spanner to tighten the
compression nuts.

Fixing Screws

Shower Control
Support
Bracket

Wall Bracket

2.5 mm A/F
Hexagon Wrench

24

18. Install the outlet pipe (ensure that the

final shower head position is at a
suitable height for all users). Ensure the
outlet pipe will protrude 15mm from the
wall once the finishing coat of plaster
and tiles are completed.

19. Slide the compression nut and olive
over the outlet pipe.

20. Insert the outlet pipe fully into the
shower control and slide the olive and
compression nut into place.

21. Use a suitable spanner to tighten the
compression nut.

22. Turn on the water supplies and check
for any leaks.

23. Fit the building-in shroud and plaster
and tile as necessary up to the sides
of the building-in shroud. The finished
surface of the wall must be between
the minimum and maximum depths on
the building-in shroud.

24. When the plaster/tiles have set remove
the building-in shroud.

25. Install the plate seals and the
concealing plate.

Building-in Shroud

Plate Seals

Concealing Plate

Outlet Pipe

15 mm from the

finished wall surface.

Smooth Side Against Wall

25

Stud Partition, Shower Cubicle or Laminated Panel Walls

26. Fit the shield assembly in place and hand

tighten it to secure the concealing plate
and foam seals in place.

Make sure that the “Mode” logo is
horizontal.

27. Fit the lever assembly and secure in
position with the grub screw .

Concealing Plate

Shield Assembly

Lever Assembly

The built-in shower control is supplied with a support bracket that can be used to install
the shower control into the front face of a stud partition wall structure or the rear face
of a shower cubicle or laminated panel. The front face installation of the support bracket
is only practical where plaster or tiles can conceal flanges of the bracket. Installers may
wish to consider other options such as fabricating rear supports using wooden noggins,
however, these methods of fixing are beyond the scope of this guide.

Front Face Installation

1. Decide on a suitable position for mixer

where all users can operate.

2. Determine the route for the incoming hot
and cold supply pipework.

3. Determine the route for the outlet
pipework.

4. Cut a 124 mm diameter hole in the panel
and mark the fixing holes for the support
bracket at 45°.

Support
Bracket

Front Face

124 mm
Diameter

26

5. Fix the support bracket and shower

control in position using suitable fixings
(not supplied).

Note! The suppor t bracket requires a
clearance depth of 70 mm, with a finished
wall thickness of 6 mm. Wall
thicknesses in excess of 6 mm can be
accommodated, but clearance will be
required around the inlet and outlet
connections to allow insertion of pipe and
tightening of compression nuts.

Screw
(not supplied)

6 mm Maximum
Depth

*

*

Fixing type
(not supplied)
dependant
on wall structure

70 mm
Clearance

*

6. Thoroughly flush the hot and cold
water supply pipes. The supplies must
be clean and free from debris before
connecting the shower control. Failure
to do so may result in product
malfunction.

7. Slide the compression nuts and olives

over the supply pipes.

8. Insert the hot and cold supply pipes fully
into the shower control and slide the olives
and compression nuts into place.

9. Use a suitable spanner to tighten the
compression nuts.

10. Continue the procedure as for solid and
dry-lined walls.

6 and 23 mm

Pipework

27

Back Face Installation

Note! This installation is only possible

with a finished wall thickness of between
4 and 21 mm, and is normally associated
with the installation into laminated panels
or preformed shower cubicles.

1. Decide on a suitable position for mixer
where all users can operate.

2. Determine the route for the incoming hot
and cold supply pipework.

3. Determine the route for the outlet
pipework.

4. Cut a 110 mm diameter hole in the panel
and mark the fixing holes for the support
bracket at 45°.

5. Drill and countersink the fixing holes to
accept the M4 x 30 mm screws (supplied).

6. Install the hot and cold supply pipes.

7. Fix the support bracket and shower

control in position using the two M4 x 30
mm screws (supplied).

Note! The suppor t bracket requires a
clearance depth of 70 mm, with a finished
wall thickness of between 4 and 21 mm.

M4 x 30 mm Screws

110 mm
Diameter

Support
Bracket

Front Face

110 mm
Diameter

28

14. Thoroughly flush the hot and cold
water supply pipes. The supplies must
be clean and free from debris before
connecting the shower control. Failure
to do so may result in product
malfunction.

15. Slide the compression nuts and olives

over the supply pipes.

16. Insert the hot and cold supply pipes fully
into the shower control and slide the olives
and compression nuts into place.

17. Use a suitable spanner to tighten the
compression nuts.

18. Continue the procedure as for solid and
dry-lined walls.

4 mm Minimum Depth

70 mm Clearance

21 mm
Maximum Depth

Mira Mode B
Shower Fittings

1. Fit the backplate to the wall over the

protruding pipe (outlet pipe from shower
control) with the fixing screws and wall
plugs provided.

2. Slide the olive and compression nut over
the supply pipes.

Outlet Pipe

Wall Plug

Backplate

Olive

Fixing Screw

Compression Nut

Ensure the backplate is fitted
as illustrated. Failure to do so
may result in the outlet pipe
becoming damaged when
drilling or fixing with screws.

29

3. Fit the ‘O’ seal over the compression nut.

4. Fit the rigid pipe assembly over the

compression nut and hand tighten the
shroud onto the backplate.

5. Fit the shower rose to the rigid pipe
assembly.

Rigid Pipe Assembly

Shroud

Backplate

Rigid Pipe Assembly

Shroud

Shower Rose

30

1. Loosen grub screw in the shower

control lever with 2.5 mm hexagon
key supplied.

2. T urn shower control anticloc kwise to

maximum setting, Let temperature
stabilise.

3. Remove shower control lever

completely.

4. Insert the 2.5 mm hexagon key into

the centre of valve head.

5. Turn the hexagon key

anticlockwise to increase the
temperature, or clockwise to
decrease temperature.

6. Refit shower control lever and turn

off mixer.

7. Tighten grub screw in the shower

control lev er.

COMMISSIONING

Commissioning must be carried out in accordance with these instructions,
and must be conducted by designated, qualified and competent personnel.

Maximum Temperature

The maximum blend temperature obtainable by the user should be limited, to prevent
accidental selection of a temperature that is too hot.
All Mira Thermostatic mixing valves are fully perf ormance tested and the maximum
temperature is preset to approximately 42oC under ideal installation conditions at the
factory. Site conditions and personal preference may dictate that the maximum
temperature has to be reset following installation.

Note! An adequate supply of hot water at least 10oC above the required temperature
must be available for correct operation of the shower control

Hexagon Wrench

Shower Control Lever

Warmer

Cooler

31

Temperature Selection (Exposed/Recessed Models)

The shower valve has one control to set temperature and works in a sequence:

Off

##

##

# Cold

##

##

# Tepid

##

##

# Pre-set Maximum

Note! The sho wer performance may be degraded if other w ater appliances are
operated whilst the shower is in use.

OPERATION

32

Symptom

1. Only hot or cold

water from mixer
outlet.

2. Fluctuating or
reduced flow rate.

3. No flow rate from
mixer outlet.

4. Blend temperature
drift.

5. Maximum blend
temperature setting
too hot or too cold.

6. Water leaking from
Mixer Show er.

Shower Fitting.

7. Flow rate too low
or too high.

Cause/Rectification

a. Inlets reversed (hot supply to cold

supply).
b. No hot water reaching mixer .
c. Check fittings for blockage.
d . Installation conditions continuously

outside operating parameters: refer to

SPECIFICATION, and COMMISSIONING.
a. Check fittings for blockage.

b. Make sure minimum flow rate is sufficient

for supply conditions.
c. Make sure the maintained inlet pressures

are nominally balanced and sufficient.
d. Make sure the inlet temperature

differentials are sufficient.
e. Check thermostatic performance.
f. Flow regulators fitted incorrectly .
g. Airlock or partial blockage in pipework.

a. Check fittings for blockage.
b . Hot or cold supply failure.

a. Refer to symptom 2. above.
b . Hot supply temperature fluctuation.
c. Supply pressures fluctuating.
d. Seal damage or wear . Renew seals.

a. Indicates incorrect maximum temperature

setting; refer to COMMISSIONING section.
b . Refer to symptom 4. above.

a. Obtain Seal Kit, renew all seals.
b . Renew shut off head assembly.

a. Renew shut off head assemb ly.
a. (Too low) Insufficient supply pressures.

b . (T oo lo w) Refer to symptom 2. above.
c. (Too high) Supply pressure too high.
d. (Too high) Refer to symptom 2. abo ve.

FAULT DIAGNOSIS

33

MAINTENANCE

General

Mira products are precision-engineered and should give continued superior and safe
performance, provided:

1. They are installed, commissioned, operated and maintained in accordance
with the recommendations stated in this Product Manual.

2. Periodic attention is given as necessary to maintain the product and its
associated installation components in good functional order.

Lubricants

Important: Use silicone-only based lubricants on this product. Do not use oil­based or other lubricant types as these may cause rapid deterioration of
seals.

Standard silicone-only based lubricants may be used on all static seals, and
threads, to assist refitting (e.g. Rocol MX22).

Cleaning

Many household cleaners contain abrasives and chemical substances, and should not
be used for cleaning plated or plastic fittings. These finishes should be cleaned with
a mild washing up detergent or soap solution, and then wiped dry using a soft cloth.

34

Mira Mode Sp are Parts List

SPHD0013J Head Assembly
SPEL0003J Element
SPSL0003J Sleeve Assembly
SPSK0043J Seal Kit - components identified ‘A’
441 29 Lever Assembly
441 30 Shield Assembly
441 31 Screw Pack - components identified ‘B’
441 32 Elbow Assembly
441 33 Outlet Assembly
441 34 Outlet Plug Assembly
441 35 Regulator Set
441 36 Backplate

SP ARE P ARTS

35

# Denotes Left Hand Thread - Turn clockwise to remove

441 35

441 34

441 36

441 33

441 32

441 29

441 30

#

A

SPHD0013J

A

A

A

A

A

#

A

A

A

A

A

A

A

SPSL0003J

SPEL0003J

B

B

B (4 off)

B

36

Shower Fittings Spare Parts List

441 38

441 37

441 39

441 31 Screw Pack - components identified ‘B’
441 37 Riser Assembly
441 38 Riser Bracket Assembly
441 39 8” Rose

B

B

B

37

Mira Mode B Spare Part s List

441 29 Lever Assembly
441 31 Screw Pack - components identified ‘B’
441 36 Backplate
441 39 8” Rose
441 40 Shield Assembly
441 41 Plate Seals
441 42 Concealing Plate
441 43 Adaptor
441 44 Wall Bracket
441 45 Inlet/Outlet Connector
441 46 Backplate Assembly
441 47 Shroud
441 48 Rigid Pipe Assembly

38

441 29

441 40

441 43

441 42

441 41

441 41

441 44

441 36

441 45

B (4 off)

B

441 46

441 47

441 48

441 39

39

NOTES

40

P3612/1 (Z14F)

© Kohler Mira Limited, March 2002

Section

Customer Service

Mira Showers

Kohler Mira Ltd
Cromwell Road,

Cheltenham GL52 5EP.

BS EN ISO 9001 : 199

4

Reg. No. FM 14648

Mira is a registered trade mark.
The company reserves the right to alter product
specifications without notice.

www.mirashowers.com

Within the guarantee period we will resolve defects, free of
charge, by repairing or replacing parts or modules as we may
choose.

Not covered by this guarantee:

Damage or defects arising from incorrect installation, improper
use or lack of maintenance, including build-up of limescale.

Mira Showers guarantee products against any defect of
materials or workmanship for one year from the date of
purchase (2 years for Mira Select and 3 years for Mira Excel
ranges).

What to do if something goes wrong

Should this not resolve the difficulty, simply contact our
Customer Services who will give every assistance, and if
necessary arrange for our service engineer to visit.

If later the performance of your shower declines, consult
this manual to see whether simple home maintenance is
required. Please call our Customer Services to talk the
difficulty through, request service under guarantee if
applicable, or take advantage of our comprehensive After­Sales service.

Payment should be made directly to the Service Engineer/
Agent, using Visa, Access or a cheque supported by a
banker’s card.

England, Scotland & Wales

Mira Showers Customer Services

Telephone: [phone]

8.30am to 5pm Working days (4.30pm Fri)

8.30 am to 12.30pm Saturday
E-mail: [e-mail]
Fax: [phone]
By Post: Cromwell Road

Cheltenham
Gloucester GL52 5EP

As part of our quality and training programme calls
may be recorded or monitored

For Customers in Northern Ireland

Wm H Leech & Son Ltd

Telephone: [phone] – Mon to Fri 9 am-5pm
Fax: [phone] – 24 hours
Post: Maryland Industrial Estate

Ballygowan Road
Moneyreagh, Co Down
BT23 6BL

For Customers in Republic of Ireland

Modern Plant Ltd

T elephone: Dublin 01 4591344 - Mon to Fri 9am to 5pm
Fax: Dublin 01 4592329 – 24 hours
Post: Otter House

Naas Road
Clondalkin
Dublin 22

T o validate the guarantee, please return your completed
registration card.

To be free of charge, service work must only be undertaken
by Mira Showers or our approved agents in Northern Ireland
and Republic of Ireland.

Service under this guarantee does not affect the expiry
date. The guarantee on any exchanged parts or product
ends when the normal product guarantee period expires.

Damage or defects if the product is taken apart, repaired or
modified by any person not authorised by Mira Showers or
our approved agents.

This guarantee is in addition to your statutory and
other legal rights.

Before using your shower

Please take the time to read and understand the operating
and safety instructions detailed in this manual.

If when you first use your show er it doesn’t function correctly ,
first contact your installer to check that installation and
commissioning are satisfactory and in accordance with the
instructions in this manual. We are on-hand to offer you or
your installer any advice you may need.

Spare Parts

Our Customer Services T eam is comprehensiv ely trained
to provide every assistance you may need: help and
advice, spare parts or a service visit.

We maintain an extensive stock of spares, and aim to
have functional parts available for ten years from the
date of final manufacture of the product.

Spares can be purchased from approved stockists or
merchants (locations on request) or direct from Customer
Services.

Note! In the interests of safety , spares requiring exposure
to mains voltages can only be sent to competent persons.

Spares direct will normally be despatched within two
working days. Payment can be made by Visa or Access
at the time of ordering. Should payment by cheque be
preferred a pro-forma invoice will be sent.

Our Service Force is available to provide a quality service at
a reasonable cost. You will have the assurance of a Mira
trained engineer/agent, genuine Mira spares – and a 12
month guarantee on the repair.

Service

To contact us: