This operator manual is provided with each new model and contains information to allow for quick start-up of your new
Minuteman® RoboScrub 20, powered by BrainOS. This manual may be periodically updated or revised. The RoboScrub 20
can be used in manual mode or in robotic (self-driving/autonomous) mode. Use in robotic mode requires a subscription to
Brain Corp’s Autonomy Services. Follow all provided instructions and warnings. Failure to adhere to directions could result
in damage to the machine and injury to the operator and public.
Brain Operating System (BrainOS) is the name of Brain Corp’s artificial intelligence (AI) and autonomous navigation software
that provides robotic operating capabilities to the RoboScrub 20.
MINUTEMAN® ROBOSCRUB 20 DESCRIPTION
The Minuteman® RoboScrub 20 is a commercial floor scrubber that is powered by BrainOS software. The RoboScrub 20 is
capable of functioning in either manual or robotic mode. When in robotic mode, the RoboScrub 20 is driven by the BrainOS
navigation software. This manual uses the term robotic mode, which is equivalent to autonomous mode.
The RoboScrub 20 may be covered by one or more patents or pending patent applications. See www. braincorporation.
com/patents for details. Discrete portions of this product were made possible by open source software. See www.
braincorp.com/open-source-attributions for details.
INTENDED USE AND PRECAUTIONS
The RoboScrub 20 is a collaborative robot that is intended for supervised commercial use. Use the RoboScrub 20
exclusively on hard floors in an indoor environment. Do not use on soil, grass, artificial turf, or carpeted surfaces. Only use
the RoboScrub 20 with accessories approved by Brain Corp. The RoboScrub 20 should only be used by operators trained
by Brain Corp or Brain Corp-approved trainers in a controlled, restricted environment approved by Brain Corp.
Additional training materials may be provided as to the intended use of the RoboScrub 20, and it should only be used in
accordance with such training. Use the machine in approved environments in accordance with the Autonomy Services
Agreement (ASA) and the Autonomous Navigation Software End User License Agreement (EULA).
The operator is responsible for the use of the RoboScrub 20 in both manual and robotic mode. Therefore, each operator
must be mindful to use the machine in accordance with its intended use, precautions, and warnings at all times. Operators
will not engage in any of the following conduct or activities with respect to Autonomy Services or BrainOS:
a) Transmission of any software or other materials that contain any viruses, worms, trojan horses, defects, spyware,
spiders, screen-scrapers, or other items of a destructive or disruptive nature;
b) Exploitation of the Autonomy Services, BrainOS, or the machine’s hardware in any unauthorized manner, including
trespassing or burdening server or network capacity or infrastructure;
c) Framing, mirroring, or reselling any part of the Autonomy Services or BrainOS without Brain Corp’s prior written
authorization;
d) Unauthorized collection of user information;
e) Attempting to deliberately damage or undermine the legitimate operation of the Autonomy Services or BrainOS;
f) The machine’s onboard cameras may capture images of people who happen to be in its surrounding. There may
be additional jurisdictional laws of operation relating to use of technology with cameras. Please comply with all
applicable laws, including using signage or obtaining consents as required.
The Minuteman® RoboScrub 20 is designed solely for scrubbing dirt and dust in a commercial, indoor environment.
Do not use this RoboScrub 20 in any other capacity. The following situations could cause injury to the operator and/or
RoboScrub 20. Read this manual carefully and use caution when these conditions exist.
• Operators must be appropriately trained on the use of the RoboScrub 20.
• Operators must read and understand this manual before operating or maintaining the RoboScrub 20.
• Train all personnel who will be operating the RoboScrub 20. The RoboScrub 20 is not intended for users with reduced
physical, sensory, or mental capabilities, nor by untrained users.
• Report any damage or faulty operation immediately. Do not use the RoboScrub 20 if it is damaged in any way.
• Avoid moving parts.
• Do not allow children to play with the RoboScrub 20.
• Do not use the RoboScrub 20 in a manner other than what is described in this manual.
• Do not clean with a pressure washer.
• Only plug the external charger into an outlet with an appropriate electrical rating: 100 to 240V, 50/60 Hz, 8 A. In
North America, the standard grounded outlet emits 120V, which is in the appropriate electrical rating.
• Do not disconnect the offboard charger’s DC cord from the machine’s receptacle when the charger is operating.
Arcing may result. If battery charging must be interrupted, disconnect the AC power supply cord first.
• Do not pull on the battery charger cord to unplug. Grasp plug at outlet and pull.
• Only use approved batteries and chargers. Use of unapproved parts may impair safety and potentially damage the
machine and/or cause a fire.
ENVIRONMENTAL SAFETY
• The RoboScrub 20 is not designed or intended for use in environments requiring fail-safe performance including,
but not limited to any application in which failure of the RoboScrub 20 could lead directly to death, personal injury,
or severe physical or property damage.
• Do not use on soil, grass, artificial turf, or carpeted surfaces.
• Indoor use only.
• Do not use on public paths or roads.
• The RoboScrub 20 should only be used to scrub flat, hard surfaces with little to no inclines (up to 2% incline when
operating in manual mode; 0% incline when operating in robotic mode).
• All drops, stairs, escalators, moving platforms, or cliffs near the RoboScrub 20 must be guarded by a physical
barrier when operating in robotic mode.
• Do not use temporary elevated platforms (e.g. ladders or scaffolds) near the RoboScrub 20 during operation.
• Do not leave electrical cords or low-profile items (e.g. items with a height of less than 7 inches [18 centimeters]
from the ground) in the RoboScrub 20’s area of operation.
• Place Wet Floor signs in areas where the RoboScrub 20 is operating. See the ASA and EULA for further uses and
restrictions.
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• Operating and storage temperature is 35°F - 100°F (2°C - 38°C).
• Store indoors in a dry environment.
• Use caution when moving the RoboScrub 20 into or out of areas that are below freezing temperatures. Any water
in the tanks or hoses can cause damage to the RoboScrub 20.
• Park and store the RoboScrub 20 on a level surface only.
• Some objects may be difficult for the RoboScrub 20 to detect, such as diffusive black finishes, highly polished/
reflective surfaces, or Plexiglas. Avoid cleaning in robotic mode where these objects are present.
• Avoid using the RoboScrub 20 in proximity to other products that are sensitive to electromagnetic noise.
• Do not use in low traction environments (e.g. ice, oil, etc.).
• Avoid use in environments where stopping could result in a safety risk, such as blocking an emergency exit.
• Avoid use in environments with inconsistent terrain texture (excessively bumpy) or many floor transitions.
OPERATIONAL SAFETY
• Keep hands and feet clear of moving parts while the RoboScrub 20 is in operation.
• Locate and make sure all safety devices (e.g. operator seat sensor, yellow safety straps, and emergency stop
buttons) are in place and fully functional.
• All doors and covers must be positioned as indicated in the instruction manual before using the RoboScrub 20.
• Keep all third parties, especially children and animals, at least 3 feet away from the machine during operation.
• The operator is responsible for supervising and monitoring safe operation of the RoboScrub 20.
• Do not ride the RoboScrub 20 when it is operating in robotic mode.
• Do not grab the steering wheel when operating in robotic mode, as it may move rapidly and unexpectedly.
• All wheels/tires always need to be in contact with the floor. Avoid abrupt maneuvers while using in manual mode.
• Do not use flammable cleaning agents.
• Do not operate the RoboScrub 20 near flammable materials such as solvents, thinners, fuels, grain dust, etc.
Electric motors and components can cause an explosion when operated near explosive materials or vapors.
• The RoboScrub 20 is not suitable for picking up hazardous substances.
• Use appropriate personal protective equipment, as recommended by the cleaning chemical safety data sheet,
when adding cleaning chemicals or draining fluids.
• Observe the legal directives and local regulations for disposal of cleaning chemicals or detergents.
• In case of accidental contact or spillage of cleaning chemicals or detergents, follow guidelines provided by the
manufacturer.
• Only use the brush/pad provided with the RoboScrub 20 or those specified by Brain Corp or Minuteman. Use of
unauthorized brushes/pads may impair safety and potentially damage the RoboScrub 20.
• Do not leave the RoboScrub 20 unattended without first turning the ignition key off and removing the key. When the
RoboScrub 20 is operating in robotic mode, remove the ignition key to prevent unauthorized use.
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• Drain all tanks and hoses prior to storing the RoboScrub 20.
• Prevent unauthorized use of the RoboScrub 20 by storing with the ignition key removed.
• Do not charge batteries when open flames or sparks are present. Do not smoke.
• If the battery charger or power supply cord is damaged, it must be replaced. Do not use damaged parts.
MAINTENANCE AND SERVICE SAFETY
• Repairs and specified maintenance tasks must be performed by authorized personnel only.
• Only use approved replacement parts. Use of unapproved parts may impair safety and potentially damage the
machine.
• Read all instructions before performing any service or maintenance function.
• Take precautions to prevent hair, jewelry, or loose clothing from becoming caught in moving parts.
• Only work on the machine when it is parked on a level surface and appropriately stabilized via safety blocks or
support stands, if necessary.
• Do not lay tools or metal objects on top of the batteries.
• Remove all jewelry, watches, and other conductive materials when working near electrical components.
• Dispose of depleted batteries that can no longer be recharged in accordance with your local environmental
regulations.
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2
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8
7
1. Sensors: Side 2D Cameras
2. Sensors: Front 2D Camera
3. Sensors: Front 3D Camera
4. Sensors: Side 3D Cameras
4
5
6
8. Scrub Deck
9. Squeegee
10. Accelerator Pedal
11. Solution/Recovery Tank
5. Sensors: Lower LIDAR
6. Front Bumper Skirt
7. Front Drive Wheel
12. Operator Seat/Recovery Tank Lid
13. Sensors: Upper LIDAR
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14
16
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20
21
14. Recovery Tank Drain Hose
15. Vacuum Motor Muffl er
16. Solution Fill Port
17. Warning Light
18. Rear Emergency Stop
19. Start/Pause Button
20. Solution Tank Site Gauge/Drain Hose
21. Battery Compartment
22. Rear Tires
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25
26
23
24
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28
29
30
31
32
33
23. Ignition Key Switch
24. User Interface (UI) Touch Screen
25. Steering Wheel
26. Front Emergency Stop
27. Horn Button
28. Recovery Tank High Indicator
29. Solution Tank Low Indicator
30. Solution Flow Control
31. One-Touch Button
32. Vacuum Button
33. Direction Buttons (Forward/Backward)
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COMPONENTS OVERVIEW
l
o
There are a number of physical components that play a vital role in fl oor scrubbing, as well as robotic operation.
Familiarize yourself with all components and controls before using the RoboScrub 20.
SOLUTION FILL PORT AND FILTER
The solution fi ll port is where you pour a premixed solution of an approved
cleaning chemical and clean water. The solution tank can hold up to 18 gallons
(68 liters). Use appropriate personal protective equipment and pour the
premixed solution into the solution fi ll port. Use the solution tank site gauge to
guide you as you pour. Do not overfi ll.
SOLUTION TANK SITE GAUGE/DRAIN HOSE
The solution tank site gauge/drain hose serves two purposes: as a visual
indicator of the solution tank volume and is used to drain the solution tank.
Using appropriate personal protective equipment, drain the solution tank by
removing the hose from the clip, removing the cap at the top of the hose, and
lowering the hose to drain.
WARNING LIGHT
The warning light fl ashes when the RoboScrub 20 is operating in
robotic mode. This serves as an indicator to passersby that the RoboScrub 20 is
currently in operation.
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EMERGENCY STOP
h
an
START/PAUSE
The RoboScrub 20 is equipped with two emergency stop buttons, one on the rear
T
and one on the control console. The emergency stop buttons should only be used
in emergency situations, as this potentially releases all fl uids onto the fl oor causing
a slipping hazard. When one of the emergency stop buttons is pressed, all scrubber
functions are immediately stopped and the in-process robotic route is terminated.
The RoboScrub 20 is equipped with a blue start/pause button on the back that is
used to begin running a saved route in robotic mode, or to pause an in-process
robotic route. When pressed, the scrub brush raises. The squeegee stays down and
the vacuum remains on for approximately 20 seconds, after which the vacuum turns
off and the squeegee raises. Always use the start/pause button to pause a robotic
route for standard, non-emergency situations.
BATTERY COMPARTMENT
The batter y compartment houses the batteries, batter y connections, and the onboard
charger. See UNPACK ROBOSCRUB 20 and BATTERY CHARGING for details.
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RECOVERY TANK DRAIN HOSE
The recovery tank drain hose is used to drain the recovery tank. Use appropriate personal
protective equipment to drain the recovery tank by removing the hose from the clip, removing
the cap at the top of the hose, and lowering the hose to drain.
RECOVERY TANK SCREENED FLOAT
Inside the recovery tank is a screened fl oat. When the recovery tank is overfi lled or a large
amount of foaming is present, the screened fl oat blocks the vacuum intake inside the tank
protecting the vacuum motor and internal electronics from water damage. It is essential to
keep the screened fl oat clean and functioning properly.
OPERATOR SEAT/TANK LID
The operator seat is equipped with two sensors: a pressure switch under the seat cushion to prevent joyriding during
robotic operation, and two contact switches located on the back of the seat and the body of the RoboScrub 20. It also
serves as the recovery tank lid.
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ACCELERATOR PEDAL
SENSORS
Pressing the accelerator pedal moves the RoboScrub 20 forward or
backwards, depending on which direction switch is selected on the control
console. The amount of pressure placed on the accelerator pedal controls
the speed. When pressure is completely removed, the electromagnetic
brake automatically engages, stopping the RoboScrub 20.
The RoboScrub 20 is equipped with LIDAR, 3D and 2D cameras, all of which allow
machine visions for the robotic software. All sensors and cameras constantly
surveille the robot’s surroundings for both stationary and moving obstacles.
When an obstacle is detected, the RoboScrub 20 will attempt to navigate around
it and continue on its robotic map.
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CONTROL CONSOLE OVERVIEW
The Minuteman® RoboScrub 20, powered by BrainOS, was designed with total operator ease of use in mind. All controls
and components have been designed as a total system to effi ciently clean dirty fl oors. The control console consists of
the User Interface (UI) Touch Screen, also referred to as the UI or touch screen, and a number of manual controls.
Before using the RoboScrub 20, familiarize yourself with all components and controls.
USER INTERFACE (UI) TOUCH SCREEN
The RoboScrub 20 is equipped with BrainOS software that is accessible via the User Interface
(UI) Touch Screen, located on the left side of the control console. BrainOS technology offers a
robotic mode feature that provides the ability for the RoboScrub 20 to perform fl oor cleaning by
following one of the saved navigation routes without direct, real-time operator control. When the
Minuteman® RoboScrub 20 is turned on, the BrainOS software will automatically initialize (as
shown to the right).
Once the BrainOS software has initialized, it is ready for use. The top of the touch screen
displays the current time, battery life, and ROC connection status. In addition, the touch
screen allows an operator to run an existing cleaning route robotically, teach a new cleaning
route, and access to a variety of settings. See ROBOTIC OPERATION for details.
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IGNITION KEY SWITCH
HORN BUTTON
Pressing this button sounds the RoboScrub 20’s horn.
Just below the steering wheel is the ignition key switch. The ignition
key switch turns the RoboScrub 20 on and off. Turn the key to the right
(clockwise) to turn on the RoboScrub 20. Turn the key to the left (counterclockwise) to turn it off. In addition, the ignition key is used to unload the
scrub brush when the key is turned to the left (counter-clockwise), past the
off position. See UNLOAD SCRUB BRUSH/PAD for details.
SOLUTION TANK LOW INDICATOR
When illuminated, indicates that the solution tank is low and needs to be refi lled.
RECOVERY TANK HIGH INDICATOR
When illuminated, indicates that the recovery tank level is high and needs to be emptied.
SOLUTION FLOW CONTROL
The solution fl ow control re gulates the amount of solution that is discharged
during cleaning. This control returns to default factory settings (lowest
setting) every time the RoboScrub 20 is turned on, as cleaning needs may
change from day-to-day. Before using, manually adjust the solution fl ow
control to the desired setting for optimum cleaning performance.
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DIRECTION BUTTONS (FORWARD/BACKWARD)
The direction buttons control whether the RoboScrub 20 drives forward or backward when the
accelerator pedal is pressed. The upward arrow instructs the RoboScrub 20 to drive forward.
The downward arrow instructs it to drive backward. When driving backward, the squeegee will
automatically raise to prevent damage. Be sure to inspect the fl oor for any residual water after
driving backward.
VACUUM BUTTON
Pressing the vacuum button turns the vacuum on. When the vacuum is turned on, the squeegee
automatically lowers when driving forward. When the vacuum is turned off, the squeegee
will stay down for approximately 8 seconds and then raise. The vacuum motor will run for
approximately 15 seconds and then turn off.
ONE-TOUCH BUTTON
The one-touch button engages the scrub brush, vacuum, and squeegee, allowing for
immediate operation of the RoboScrub 20. When pressed, the scrub brush and squeegee are
lowered, and the vacuum turns on. When scrubbing is complete, press the one-touch button
again to disengage cleaning operations. The scrub brush will rise off the fl oor. The squeegee
will remain down for a few seconds and then rise as well. After the squeegee has risen, the
vacuum will remain on for a few additional seconds to clear any remaining water in the hose
and then turn off.
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UNPACK ROBOSCRUB 20
Check the packing crate for any damage, and immediately
report any damage to the delivery carrier. To unpack the
crate:
1. Remove plastic.
2. Remove box containing all robotic (autonomous)
equipment and review contents to ensure all items
are included.
3. Remove the walls from the pallet.
4. Remove the battery cover located on the back of
the RoboScrub 20.
5. The RoboScrub 20 is battery-operated and
designed to operate on 24 volts DC; (2) 12 volt
batteries. If necessary, insert both batteries.
Recommended Battery Specifi cations: (2) 12 V
Discover Dry Cell Traction Valve Regulated Battery,
Model EV185A-A
NOTE: MINUTEMAN RECOMMENDS THAT
ONLY TRAINED FIELD TECHNICIANS
OR MAINTENANCE STAFF INSTALL
OR REPLACE BATTERIES. IMPROPER
BATTERY INSTALLATION CAN CAUSE
RISK TO USERS AND THE MACHINE.
8. Remove the chock strips, squeegee straps, and
straps needed to secure the ramp.
9. Remove the ramp attached to the back of the pallet.
10. Use the supplied straps to secure the ramp to the
rear of the pallet.
11. Make sure the area behind the pallet is clear.
12. Remove the key that is strapped to the steering
wheel.
13. Sit on the operator seat, insert the ignition key and
turn to the right (clockwise) to start the RoboScrub
20.
14. Make sure the squeegee and scrub deck are raised.
15. Press the downward direction button arrow.
16. Slowly drive the machine backwards off the ramp.
6. Remove the tape from the two red battery
connectors and attach them together.
7. Place the battery compartment cover back in
position.
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SCRUB BRUSH/PAD OPTIONS
The following scrub brush or pad options are available with the Minuteman® RoboScrub 20, powered by BrainOS:
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INSTALL SCRUB BRUSH/PAD
The Minuteman® RoboScrub 20, powered by BrainOS, is typically shipped with a scrub brush attached.
UNLOAD SCRUB BRUSH/PAD
If there is a brush currently attached, perform the following steps to unload the scrub brush/pad:
1. Turn the ignition key to the left (counter-clockwise) to turn the RoboScrub 20 off, if necessary.
2. Turn the ignition key to the left (counter-clockwise) past the off position and hold.
a. The scrub brush/pad will spin for a moment and then release.
b. Remove the scrub brush/pad from underneath the RoboScrub 20.
3. Turn the ignition key back to center position.
LOAD SCRUB BRUSH/PAD
Perform the following steps to load a scrub brush or pad:
1. Turn the ignition key to the right (clockwise) to turn on the RoboScrub 20.
2. Press the one-touch button to raise the scrub deck, if necessary.
3. Position the scrub brush or pad under the scrub deck.
4. Press the one-touch button to lower the scrub deck.
5. Once the scrub deck is completely lowered into position, lightly tap the accelerator pedal.
a. The scrub brush or pad will automatically load and lock into position.
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SQUEEGEE ASSEMBLY
The Minuteman® RoboScrub 20, powered by BrainOS, is equipped with a squeegee assembly that houses the squeegee
blade. Familiarize yourself with all aspects of the squeegee assembly:
4
5
3
2
1
1. Outside Blade Fastening Latch
7
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3
6
6
2
8
5. Inside Blade Fastening Latch
2. Caster Wheel
3. Nut for Squeegee Height Adjustment
4. Roller
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6. 3-Sided Knob
7. Va c u u m Co n n e c t or
8. Squeegee Blade
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INSTALL AND ADJUST SQUEEGEE
The Minuteman® RoboScrub 20, powered by BrainOS, is typically shipped with the squeegee assembly attached.
INSTALL/REPLACE SQUEEGEE BLADE
If necessary, perform the following steps to install or replace a squeegee blade into the squeegee assembly:
1. Remove the squeegee assembly by pulling off the vacuum suction hose from the squeegee’s vacuum connector.
2. Loosen both 3-sided knobs on the top of the assembly.
3. Remove the lower half of the squeegee assembly.
4. Unlock the inside and outside blade fastening latches of the squeegee blade.
5. Remove the squeegee blade, if present.
6. Insert the new squeegee blade.
7. Return and lock the inside and outside blade fastening latches.
8. Re-affi x the lower half of the squeegee assembly to the upper half by tightening both 3-sided knobs on the top of
the assembly.
9. Place the squeegee assembly underneath the RoboScrub 20.
10. Reattach the squeegee vacuum connector on the squeegee assembly to the vacuum suction hose underneath the
RoboScrub 20.
ADJUST SQUEEGEE HEIGHT
The height of the squeegee is a direct result of the clearance between the caster wheels and the fl oor. If streaks are
present, this clearance must be adjusted. To adjust the height of the squeegee, perform the following steps:
1. Locate the nut above the bracket that holds the caster wheel.
2. Adjust to the desired height by tightening or loosening this nut on both sides of the squeegee assembly.
a. The bottom of the squeegee blade should fl are out slightly when the machine is moving forward.
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PRE-OPERATION CHECKS
The RoboScrub 20 is capable of both manual and robotic operation, thanks to BrainOS technology. A subscription to
Brain Corp’s Autonomy Services is required to use the RoboScrub 20’s robotic functions. Robotic mode means that the
RoboScrub 20 performs fl oor cleaning without direct, real-time operator control, which allows janitorial staff to focus on
other tasks.
NOTE: THE ROBOSCRUB20ISAHARDSURFACE FLOORSCRUBBERONLY, WITH NOSWEEPFUNCTIONALITY.
Before using the RoboScrub 20, always perform the following checks to ensure proper operation:
• Clear all obstacles from the areas to be cleaned to ensure maximum floor coverage.
• Be sure you understand the functions of all components and controls.
• Check the horn, warning light, and front and rear signal lights to ensure proper operation.
• Check the RoboScrub 20 for fl uid leaks.
• Check the tank cover seal under the operator seat or
damage and excessive wear.
• Drain and clean the recovery tank, if necessary.
• Clean and rinse the recovery tank screened fl oat, if
necessary.
• Drain and clean the solution tank, if necessary.
• Clean the solution fi ll fi lter, if necessary.
• Check the vacuum hose for debris or blockage; fl ush out
any obstacles.
• Check the squeegee blade for damage, excessive wear, and
defl ection. Rotate or replace as needed.
• Check that the scrub brush/pad is properly installed and is
clean of restricting debris, such as string, banding, plastic
wrap, etc.
• Make sure the batteries are fully charged and free of
damage.
• Check the brakes and steering to ensure proper operation.
• Check that all cameras and LIDARs are clean and free of
dust, dirt, and smudges. Clean with the provided microfi ber
cloth, as needed.
• Using appropriate personal protective equipment, fi ll the
solution tank with a pre-mixed solution of an approved
cleaning chemical and clean water. Use the solution tank
site gauge to guide while pouring. Do not overfi ll.
• Check that the audible cues can be heard for the
RoboScrub 20.
• Place proper fl oor cleaning signage in areas where the RoboScrub 20 is operating in accordance with standard fl oor cleaning practices.
WARNING: DO NOT PUT ANY FLAMMABLE MATERIALS INTO THE SOLUTION BOTTLE OR CLEAN WATER
TANK. THIS CAN CAUSE AN EXPLOSION OR FIRE.
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MANUAL OPERATION
Before turning on the RoboScrub 20, make sure it is fully charged and free of damage. Perform the following steps to use
the Minuteman® RoboScrub 20 manually:
1. Fill the solution tank via the solution fi ll port located on the top left corner of the back of the
RoboScrub 20.
2. Ensure the operator seat is securely lowered with the two contact switches connected.
3. Sit on the operator seat, insert the ignition key and turn to the right (clockwise) to start the
RoboScrub 20. Wait for the User Interface (UI) Touch Screen to display options to Run Route,
Teach Route, and Settings.
4. Press the up or down direction button to determine whether you will be driving forward or backward.
5. Select the desired solution fl ow control setting.
6. Press the one-touch button to engage the cleaning components (scrub brush and squeegee are lowered,
and vacuum turns on). When cleaning is complete, press the one-touch button again to disengage the
cleaning components.
7. Press the accelerator pedal to drive the RoboScrub 20 along the desired cleaning route.
You can adjust your speed via the force applied to the pedal — light is slow, heavy is fast.
Remove pressure completely from the accelerator pedal to stop.
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ROBOTIC MODE OPERATION
The RoboScrub 20 is equipped with BrainOS technology that offers a robotic mode feature. Robotic mode provides
the ability for the machine to perform floor cleaning by following one of the saved navigation routes without direct,
real-time operator control. The machine can only operate in robotic mode in areas where cleaning routes have been
taught and saved. BrainOS software is accessible via the UI touchscreen, and provides access to teach a new cleaning
route, run an existing route robotically, access triggered alert messages, and more. The UI touchscreen also provides
constant visibility to current battery life, the number of hours the machine has operated, and ROC connection status.
ESTABLISH HOME MARKERS
Home Markers must be permanently installed before you can begin using the machine in robotic
mode. A Home Marker is a unique scan code identifier that the machine scans to determine its
current physical location, as well as any routes that have been saved to that specific Home Marker.
The machine is designed to work with up to 10 Home Marker. Each Home Marker can store up to 6
routes for a total of 60 routes.
Home Markers are used to establish the start and end point of a cleaning route. The number of Home
Markers needed may vary, depending on the size of the space where the machine will be operating
in robotic mode.
• Multiple Home Markers may be necessary for large or unusually mapped areas where more than 6 cleaning routes
are needed.
• Establish a unique Home Marker for each floor of a multi-level building.
• Install Home Markers in a permanent location on an open wall or column near commonly cleaned areas that do
not change from day-to-day. If the Home Marker is moved even slightly, the route may not be performed correctly.
• Install Home Markers at a height of 40 in (100 cm) from the ground.
• Install Home Markers so that the machine can easily scan with its right side camera at a distance of no less than
24 in (61 cm).
• Affix the Home Marker securely to the wall.
• The entire Home Marker must be clearly visible, not hidden behind furniture or shelving.
• Do not install Home Markers near stairways, fire exits, or fire, first aid, or emergency equipment.
• Do not photocopy, laminate, or place Home Markers in a glossy sleeve or cover, as this may prevent the machine
from being able to scan.
• If a Home Marker is lost or damaged, contact customer service for a replacement.
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REGION
The UI (User Interface) touchscreen can be set to display in a variety of languages. English is the default language. Perform
the following steps to set the UI touchscreen to display in a different language:
1. Insert the ignition key and turn to the right (clockwise) to turn on the machine. Wait for the UI touchscreen to initialize.
2. Enter the 4-digit Security PIN via the UI touchscreen. Upon successful PIN entry, the UI touchscreen displays the Main
Menu.
3. Select SETTINGS from the Main Menu.
5. Select CHANGE LANGUAGE.
4. Select REGION.6. Select the desired language.
7. Select BACK twice to return to the Main Menu, which will
display in the selected language.
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ROC: ROBOT OPERATIONS CENTER
BrainOS software provides access to Brain Corp’s Robot Operations Center, also known as the ROC. The ROC is a cloudbased robot operations center, managed by Brain Corp technicians, that enhances the machine’s abilities by providing
monitoring and analytics. The ROC is connected via a 4G LTE modem and does not require user interaction to connect.
New versions of BrainOS software are automatically uploaded to the machine without disrupting service or operator
interaction.
There is a ROC indicator on the UI touchscreen’s status bar. When the indicator is orange, the machine is successfully
connected to the ROC. If the indicator is gray, the ROC is not connected and cannot be paired with a cell phone.
PAIR A PHONE TO THE ROC
Before running a cleaning route in robotic mode, it is recommended that the operator pair their cell phone to the ROC.
When a cell phone is paired to the ROC, the ROC will send SMS or MMS messages to the phone whenever the machine
encounters an alert and/or when the route is complete.
To ensure only the onsite operator receives alerts from the ROC, only one phone number at a time can be paired to the
ROC to receive status alerts. A paired phone number is automatically discarded when the machine is turned off or a new
phone is paired.
Perform the following steps to pair a cell phone to the ROC:
1. Insert the ignition key and turn to the right
(clockwise) to turn on the machine. Wait
for the UI touchscreen to initialize.
2. Enter the 4-digit PIN via the UI touchscreen.
Upon successful PIN entry, the UI
touchscreen displays the Main Menu.
3. Select SETTINGS on the Main Menu.
4. Select NOTIFICATIONS.
5. Follow the instructions on the UI touchscreen
to pair the cell phone to the ROC.
6. Pairing is successful when the cell phone
receives a confi rmation text message.
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TEACH A ROBOTIC ROUTE
The RoboScrub 20 must be taught one or more cleaning navigation routes before it can run robotically. Perform the
following steps to teach a new route:
1. Sit in the operator seat, insert the ignition key
and turn to the right (clockwise) to turn on the
machine. Wait for the UI touchscreen to initialize.
2. Enter the 4-digit Security PIN using the UI
touchscreen. Upon successful PIN entry, the
UI touchscreen displays the Main Menu.
3. Select TEACH ROUTE.
NOTE: IF THE MACHINE IS UNABLE TO SCAN THE
HOME LOCATION CODE, THE UI TOUCHSCREEN
WILL DISPLAY AN ERROR MESSAGE WITH
SUGGESTIONS ON HOW TO RESOLVE.
5. A
Success! Choose a box to save your
route to
touchscreen after the machine successfully
scans the Home Location Code, followed
by a list of all existing and available routes
for the scanned Home Location Code.
. message briefl y appears on the UI
4. The UI touchscreen displays
home location
positioning the machine so the right-side camera
is no less than 24 in (61 cm) away. The machine
will automatically scan the Home Location Code.
. Drive to the desired Home Marker,
Drive to scan my
NOTE: IF NO ROUTES ARE AVAILABLE,
AN EXISTING ROUTE MUST BE DELETED
IN ORDER TO TEACH A NEW ROUTE.
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6. Select one of the available routes. The UI
touchscreen states
7. Press the One-Touch button to engage the
cleaning components; the scrub brush/pad and
squeegee are lowered, and the vacuum turns on.
The One-Touch button’s light will illuminate.
Ready. I will learn as you drive
NOTE: IF THE ONE-TOUCH BUTTON OR
VACUUM BUTTON IS NOT PRESSED,
THE ROUTE WILL BE SAVED WITH NO
CLEANING COMPONENTS ENGAGED.
8. Press the accelerator pedal and drive the
.
machine through the entire cleaning route to
be saved. As soon as driving begins, the UI
touchscreen states
amount of time spent on the route so far.
Learning
... along with the
NOTE: WHEN TEACHING A NEW ROUTE
WITH A NON-SCRUBBABLE AREA, PRESS
THE ONE-TOUCH BUTTON TO RAISE
THE SCRUB BRUSH AND SQUEEGEE
APPROXIMATELY 10 FT (120 IN OR 305
CM) PRIOR TO REACHING THE AREA.
DRIVE PAST THE NON-SCRUBBABLE
AREA AND PRESS THE ONE-TOUCH
BUTTON AGAIN TO LOWER THE SCRUB
BRUSH AND SQUEEGEE. THE BRAINOS
NAVIGATION SOFTWARE WILL REMEMBER
WHERE IN THE ROUTE THE CLEANING
SYSTEMS WERE LIFTED AND LOWERED
WHEN OPERATING IN ROBOTIC MODE.
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9. Once driving stops, the UI touchscreen
states
with options to SAVE or CANCEL. Select SAVE to save the new route.
10. The machine will scan the Home Marker a second
time as the end point of the cleaning route. If
the machine does not see the Home Marker
from its right-side camera, the UI touchscreen
states
Learning Paused. Drive to resume.
Drive to scan my home location.
11. The UI touchscreen displays
When the route is successfully saved, the
UI touchscreen briefl y displays
Route saved.
Menu. The new cleaning route is saved and
is now available to run in robotic mode.
and then returns to the Main
Saving
Success!
...
NOTE: SOLUTION FLOW LEVELS ARE NOT
SAVED AS PART OF THE ROBOTIC ROUTE, AS
CLEANING NEEDS MAY VARY FROM DAY-TO-DAY.
NOTE: A NEW CLEANING ROUTE
CANNOT BE SAVED UNTIL THE MACHINE
SCANS THE SAME HOME LOCATION
CODE IN THE SAME PHYSICAL
LOCATION A SECOND TIME.
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BEST PRACTICES WHEN TEACHING A ROUTE
• Drive in a straight path as much as possible.
• Don’t teach a route with an incline or decline.
• Don’t teach routes that include driving into an elevator or automatic doors.
• Avoid sudden turns and/or turning the steering wheel too sharply when driving.
• Maintain a safe distance of approximately 1½ ft (18 in) from the edge of ramps, platforms, cliffs, and glass.
• Avoid U-turns. The RoboScrub 20 requires a width of at least 8½ feet to perform a U-turn. Avoid making U-turns as
much as possible.
• Avoid tight spaces. The RoboScrub 20 requires a width of at least 3½ feet when driving a straight line and 4½ feet to
make turns around a corner or when turning into an aisle.
• Teach routes when the area is mostly clear of obstacles and people that may block the RoboScrub 20’s path.
• If a route is taught in an area with obstructions that are later removed, the RoboScrub 20 will not clean any areas
previously occupied by those obstructions.
• Once a route is taught, test it to ensure the RoboScrub 20 can perform the route in robotic mode successfully. If many
assists are triggered during the test run, the route may include maneuvers that are diffi cult to perform robotically.
• Avoid teaching routes over 45 minutes long. The RoboScrub 20 runs at approximately half speed when operating in
robotic mode; therefore, it can take up to 1½ hours to robotically clean a route that only took 45 minutes to run manually.
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RUN A ROBOTIC ROUTE
Once one or more cleaning routes have been taught and saved, the machine can be operated in robotic mode. When
running a route in robotic mode, pairing a cell phone can be a valuable tool. (See
1. Inser t the ignition key and turn to the right (clockwise)
to turn on the machine.
2. Wait for the UI touchscreen to initialize to enter the
4-digit Security PIN.
3. Select RUN ROUTE from the Main Menu.
6. Select the cleaning route to run in robotic mode.
7. If necessary, adjust the solution fl ow setting for
today’s cleaning needs.
Pair a Phone to the ROC
for details.)
4. Drive to the desired Home Marker, positioning the
machine so that the right-side camera scans the
Home Marker. The machine automatically begins
scanning, as displayed on the UI touchscreen.
5. A
Success! Select a route to clean
briefl y displayed, followed by a list of all existing
routes for the scanned Home Marker.
message is
8. Step off the RoboScrub 20, and either remove the
operator seat cushion or tuck the top half under
the bottom half to display the yellow STAY CLEAR
warning. This alerts passersby of robotic operation.
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9. Press the Start/Pause button on the back of the
machine to start the robotic route. The yellow
warning light fl ashes and the horn sounds
to signal that robotic cleaning is starting.
10. As the machine begins robotic operation, the
UI touchscreen states Cleaning in Progress,
along with the machine’s current location on
the cleaning route, amount of time spent on
the route, and the total amount of time the
route is projected to take in robotic mode.
12. If any scrubbing functions need adjustment,
press the Start/Pause button on the back
of the machine to pause the robotic route.
The UI touchscreen states Cleaning Paused:
Press the blue button to resume cleaning!
13. Make the necessary adjustments to the
solution fl ow and/or squeegee.
14. Press the Start/Pause button to
resume the route in robotic mode.
NOTE: IF AN ALERT IS TRIGGERED DURING THE
ROBOTIC ROUTE, THE MACHINE AUTOMATICALLY
PAUSES. THE UI TOUCHSCREEN DISPLAYS THE
ALERT ALONG WITH STEPS TO RESOLVE. IF A
PHONE IS PAIRED TO THE ROC, THE ROC SENDS A
TEXT MESSAGE OF THE ALERT TO THE PHONE.
15. When the robotic route is complete, the UI
touchscreen displays Cleaning Complete, as well
as route information, length of time spent on the
route, and a map of the route that shows areas
cleaned. If a phone is paired to the ROC, the ROC
sends a Cleaning Complete text message.
16. Select DONE to return to the Main Menu.
11. Observe scrubbing performance to ensure that
all components are functioning properly.
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FOR SAFETY
• The steering wheel may rapidly and
unexpectedly move while operating in robotic
mode, which could cause physical injuries. Do not
sit on the operator seat, hold the steering wheel,
or put your hand or arm through the holes of the
steering wheel while the machine is operating in
robotic mode.
• The operator seat and steering wheel have
joy-ride sensors. If a person attempts to sit on the
seat or hold the steering wheel when operating in
robotic mode, the machine will automatically stop
and trigger an alert.
If the machine repeatedly triggers an alert in the same place on a cleaning route, even when there are no
obstructions, there could be an environmental factor such as a refl ection causing the machine to sense
an obstruction in the cleaning path. For help resolving the issue, contact customer service and provide
the Home Location Code number, route letter, area of concern, and pictures of what the machine sees (if
possible). Customer service may be able to remotely adjust the route to improve performance.
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BEST PRACTICES WHEN RUNNING A ROUTE
• Remove any rugs, fallen items, or large debris from the fl oor.
• Sweep the fl oor.
• Pair your phone to the ROC to receive text messages whenever the RoboScrub 20 encounters an alert and/or when the
robotic route is complete.
• Run routes when the area is most free of people and other obstructions.
• Monitor the RoboScrub 20 squeegee during the fi rst 30 seconds of running the route to ensure they’re properly adjusted.
ALERTS DURING OPERATION
The UI touchscreen displays a message when an alert occurs. Alerts can occur during manual or robotic operation. When
an alert occurs during robotic operation, the machine is automatically paused. The UI touchscreen displays details of the
triggered alert, along with steps to resolve the issue. When a phone is paired to the ROC to receive notifi cations, a text
message of the alert is sent to the paired phone. If necessary, the machine can be manually driven when an alert has been
triggered, but all scrubbing functions are disabled.
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The following table provides a list of possible alerts with steps to resolve.
ALERTCAUSE RESOLUTION
1. Follow the blue arrow and drive to the red path.
ROBOT IS OFF PATH Machine is off robotic
Machine bumped
IMPACT DETECTED
MACHINE ERROR
UNKNOWN ERROR
203 TRACTION MOTOR
ERROR Acceleration issues
obstacle on cleaning
route
Steering wheel
obstruction
Error(s) of unknown
origin
2. When correct, the path will turn white.
3. Press rear BLUE button to start.
1. Make sure the robot’s path is clear or drive past any
obstacles.
2. Inspect the robot.
3. If everything is clear, press rear BLUE button to start.
1. Make sure that the steering wheel is free and clear.
2. Press the BLUE button in the back to resume.
1. Turn off and inspect machine.
2. Reboot and attempt to operate.
3. If issue persists, contact customer service.
1. Power off robot.
2. Disconnect then reconnect the battery.
3. Power the robot back on.
Debris caught in brush
204 BRUSH ERROR
205 VACUUM ERROR Vacuum hose
or brush is damaged
obstructed or damaged
4. If issue persists, contact customer service.
1. Inspect brush/pad for damage of debris. Adjust or
replace as needed.
2. If there are no issues, press the BLUE button on the
back to resume.
3. If issue persists, contact customer service.
1. Inspect vacuum and hose for damage or debris.
2. If the hose is clear, press the BLUE button to resume. If the hose is broken, call customer service.
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ALERTCAUSE RESOLUTION
1. Inspect squeegee for damage or debris. Adjust or
replace as needed.
Squeegee is obstructed,
206 SQUEEGEE ERROR
damaged, or missing
2. If there are no issues, press the BLUE button in the
back to resume.
3. If the issue persists, contact customer service.
1. Turn off and inspect machine.
207 SCRUB DECK
ERROR
208 NO BRUSH ERROR Brush missing or
BRAKE ERRORElectronic/mechanical
THROTTLE ERRORElectronic/mechanical
Scrub deck obstruction
is preventing raising/
lowering
improperly installed
throttle error or issue
throttle error or issue
2. If there are no issues, press the BLUE button in the
back to resume.
3. For damage or persistent problems, contact customer service.
1. Make sure brush or pad is properly installed.
2. If there are no issues, press the BLUE button in the
back to resume.
3. If issue persists, contact customer service.
Contact Customer Service Immediately.
Contact Customer Service Immediately.
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EMERGENCY STOP
The RoboScrub 20 is equipped with two Emergency Stop (aka E-Stop) buttons, one to the right of the steering wheel and
one on the rear of the machine. If there is an emergency and the RoboScrub 20 must be immediately stopped, press one
of these red Emergency Stop buttons.
NOTE: THE ROBOSCRUB 20 MAY RELEASE ANY FLUIDS THAT HAVE NOT YET REACHED THE
RECOVERY TANK. MAKE SURE TO MOP UP ANY STANDING FLUIDS TO AVOID A SLIPPING OR
FALLING HAZARD.
If the Emergency Stop button was pressed in error or the emergency has been resolved, perform the following steps to
resume the robotic route:
1. Per UI touchscreen instructions, inspect the
environment and the machine, and clean up any
standing fl uids.
3. Select CONFIRM to confi rm that any environmental
or machine issues have been resolved.
4. Press the Start/Pause button on the rear of the
machine to resume the robotic route.
2. Release the engaged Emergency Stop button by
twisting it to the right (clockwise).
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DELETE A ROUTE
Perform the following steps to delete an existing route:
1. Inser t the ignition key and turn to the right (clockwise)
to turn on the machine.
2. Wait for the UI touchscreen to initialize to enter the
4-digit Security PIN.
3. Select SETTINGS from the Main Menu.
5. Select the desired Home Marker to view existing
routes available for deletion.
6. All existing routes for the selected Home Marker are
displayed. Select the route to be deleted.
4. Select ROUTES.
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7. Select DELETE ROUTE to permanently delete the
selected route from the machine.
NOTE: SELECT BACK TO RETURN TO THE LIST OF
EXISTING ROUTES.
8. To confi rm deletion, select YES DELETE to
permanently delete the selected route.
9. All existing routes for the Home Marker are
displayed. The deleted route no longer appears on
the screen.
10. When fi nished, select BACK three times to return to
the Main Menu.
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AFTER USE DAILY TASKS
When you are fi nished using your RoboScrub 20, perform the following recommended daily tasks to clean and store the
RoboScrub 20.
DRAIN AND CLEAN TANKS, HOSES, AND FILTERS
1. Disengage all cleaning components by pressing the one-touch button, if needed. Doing so will raise the scrub
brush and squeegee, as well as turn off the vacuum motor.
2. Using appropriate personal protective equipment, drain the recovery tank using the recovery tank drain hose
located on the rear left of the RoboScrub 20.
3. Using appropriate personal protective equipment, clean out the recovery tank and its internal screened fl oat of
any remaining debris by fl ushing with water and/or wiping clean.
4. Using appropriate personal protective equipment, drain the solution tank using the solution tank site gauge/drain
hose located on the rear right of the RoboScrub 20.
5. Rinse the solution tank with clean water to prevent chemical buildup and clogging of water lines.
6. Remove the solution fi ll fi lter from the solution fi ll port on the rear, top left side of the RoboScrub 20 and rinse with
clean water.
CLEAN SCRUB BRUSH/PAD
1. Unload and remove the scrub brush or pad. See INSTALL SCRUB BRUSH/PAD on page 21 for details.
2. Remove any wire, string, or twine wrapped around the brush/pad.
3. Rinse with warm water.
4. Hang to dry.
CLEAN SQUEEGEE
Check the squeegee daily, and clean as necessary. Perform the following steps to clean:
1. Remove the squeegee: See INSTALL AND ADJUST SQUEEGEE on page 22 for details.
2. Rinse with warm water.
3. Wipe clean.
4. Reinstall.
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CLEAN IN-LINE SOLUTION FILTER
The solution solenoid, which shuts off solution fl ow, is protected from debris by the in-line fi lter assembly located on
the under-carriage of the RoboScrub 20 on the left-hand side, just under the solution tank. It is important to check
and clean the screened washer inside the assembly regularly to ensure proper solution fl ow. Perform these steps to
access and clean the screened washer:
1. Lift the scrub deck, if necessary.
2. On the under-carriage of the RoboScrub 20, pull the blue shut-off handle (shown below) to the closed position.
3. Unscrew the screen assembly (shown below).
4. Remove the screen and rinse.
5. Once clean, reinsert the screen.
6. Screw the assembly together, tightening by hand.
a. Over-tightening with tools may damage the plastic threads.
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PARK AND POWER DOWN
When not in use, the RoboScrub 20 should be stored in a designated parking station. Turning off and securing the
RoboScrub 20 is vital. Turn the ignition key to the left (counter-clockwise) to turn off the RoboScrub 20. Remove the key to
prevent unauthorized use.
NOTE: ALWAYS PARKTHEROBO SCRUB20AWAYFROMSTAIRWAYS, FIRE DOORS, AND FIRE EQUIPMENT.
ROBOSCRUB 20 STORAGE
1. Always store in a designated parking station that is secured from public access.
2. Always store indoors.
3. Always store in a dry area.
4. Always store in its upright position.
5. Always store with the pad driver/brush raised off the fl oor.
6. Always store with the rear and side squeegee assemblies raised off the fl oor.
7. Drain all fl uids from the clean water tank, recovery tank, and solution bottle; especially if storing in an area which
may reach freezing temperatures. Any damage caused by freezing temperatures will not be covered by the
warranty.
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BATTERY CHARGING
The RoboScrub 20’s battery is designed to last up to 3 — 3.5 hours on the lowest solution fl ow control setting when using
the recommended AGM batteries. Charge the batteries when the RoboScrub 20 is not in operation.
Dispose of components such as batteries, hazardous fl uids such as antifreeze, and oil in an environmentally safe way
according to local waste disposal regulations.
NOTE: THE MACHINE CANNOT OPERATE WHEN CHARGING.
Perform the following steps to charge the batteries:
1. Place the RoboScrub 20 in a well-ventilated area.
2. Turn off the RoboScrub 20.
3. Remove the battery compartment cover.
4. Unwind the power supply cord and insert into a properly grounded receptacle.
5. The battery charge Indicator will turn red to indicate charging. Once
charging is complete, this indicator turns green.
6. When charging is complete, disconnect the power supply cord and
wind up to the right of the batteries accordingly.
7. Place the battery compartment cover back into position.
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BRAKE RELEASE PROCEDURE
The RoboScrub 20 is stopped via an electromagnetic brake, located on the front drive wheel assembly. When the accelerator
pedal is pressed the electromagnetic brake releases, which allows the RoboScrub 20 to move forward or backward. When
pressure is removed from the accelerator pedal, the electromagnetic brake presses against the front drive wheel to stop
the RoboScrub 20.
If the RoboScrub 20 is inoperable or immobile, it can be manually moved by releasing the electromagnetic brake by
performing the following steps:
1. Turn the RoboScrub 20 off using the ignition key.
2. Locate the electromagnetic brake on the front drive wheel assembly.
3. Place a small, fl athead screwdriver between the wheel and the brake
release lever. This will bypass the electromagnetic brake.
4. Slowly push the RoboScrub 20 to a safe location where it can remain
until a service technician arrives to perform repairs.
5. Once you have moved the RoboScrub 20 to a safe place, remove
the screwdriver from the front drive wheel assembly to activate the
electromagnetic brake.
FOR SAFETY
• DO NOT PERFORM THE BRAKE RELEASE PROCEDURE ON AN INCLINE/DECLINE. IT IS UNSAFE TO PUSH
THE ROBOSCRUB 20 ON AN INCLINE/DECLINE, AS IT’S DIFFICULT TO STOP.
• CHECK FOR AND CLEAN UP ANY RESIDUAL WATER OR LIQUIDS ON THE FLOOR BEFORE PERFORMING
THE BRAKE RELEASE PROCEDURE.
• TWO PEOPLE ARE REQUIRED TO MOVE THE ROBOSCRUB 20 ONCE THE BRAKE IS RELEASED, ONE
PERSON TO STEER AND ONE TO PUSH.
• THE BRAKE RELEASE PROCEDURE REQUIRES YOU TO ACCESS THE UNDERSIDE OF THE ROBOSCRUB 20
AND PHYSICALLY PUSH. USE PRECAUTION WHEN PERFORMING THIS TASK TO AVOID INJURY.
• DO NOT RUSH WHEN PUSHING THE ROBOSCRUB 20. THE FASTER YOU TRY TO PUSH, THE SLOWER THE
MACHINE WILL MOVE.
• PUSH SLOWLY AND BE CAUTIOUS NOT TO SLIP ON WET FLOORS.
• DO NOT ATTEMPT TO PERFORM THIS BRAKE RELEASE PROCEDURE IF YOU HAVE ANY HEALTH ISSUES
OR PHYSICAL LIMITATIONS.
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DAILY MAINTENANCE
Perform the following maintenance tasks daily to keep the RoboScrub 20 operating at peak performance.
FOR SAFETY
TURN OFF THE ROBOSCRUB 20 AND DISCONNECT THE BATTERIES BEFORE PERFORMING ANY
MAINTENANCE!
REPAIRS ARE TO BE COMPLETED BY AUTHORIZED TECHNICIANS ONLY.
DRAIN AND CLEAN TANKS, HOSES, AND FILTERS
1. Disengage all cleaning components by pressing the one-touch button, if needed. Doing so will raise the scrub
brush and squeegee, as well as turn off the vacuum motor.
2. Drain the recovery tank using the recovery tank drain hose located on the rear left of the RoboScrub 20.
3. Using appropriate personal protective equipment, clean out the recovery tank and its internal screened fl oat of
any remaining debris by fl ushing with water and/or wiping clean.
4. Using appropriate personal protective equipment, drain the solution tank using the solution tank site gauge/drain
hose located on the rear right of the RoboScrub 20.
5. Rinse the solution tank with clean water to prevent chemical buildup and clogging of water lines.
6. Remove the solution fi ll fi lter from the solution fi ll port on the rear, top left side of the RoboScrub 20 and rinse with
clean water.
FOR SAFETY
USE APPROPRIATE PROTECTIVE EQUIPMENT WHEN HANDLING CLEANING
CLEAN SENSORS
Clean all of the RoboScrub 20’s sensors using the provided microfi ber cloth.
NOTE: DO NOT SPRAY ANY KIND OF LIQUID ON THE SENSORS OR TH E MICROFIBER CLOTH. ONLY USE A DRY
MICROFIBER CLOTH.
CHEMICALS.
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CLEAN SCRUB BRUSH/PAD
Check the scrub brush/pad daily, and clean as necessary. Perform the following steps to clean:
1. Unload and remove the scrub brush or pad. See INSTALL SCRUB BRUSH/PAD on page 21 for details.
2. Remove any wire, string, or twine wrapped around the brush/pad.
3. Rinse with warm water.
4. Hang to dry.
CLEAN SQUEEGEE
Check the squeegee daily, and clean as necessary. Perform the following steps to clean:
1. Remove the squeegee. See INSTALL AND ADJUST SQUEEGEE on page 23 for details.
2. Rinse with warm water.
3. Wipe clean.
4. Reinstall.
PARK AND STORE RoboScrub 20
Park the RoboScrub 20 in a designated parking station, turn it off, and remove the ignition key to prevent unauthorized use.
Make sure the designated parking station meets the following criteria:
1. Indoors.
2. Well-ventilated dry environment.
3. Away from stairways, fi re doors, and fi re equipment.
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CHARGE BATTERIES
Charge the batteries when the RoboScrub 20 is not in operation by performing these steps:
1. Place the RoboScrub 20 in a well-ventilated area.
2. Turn off the RoboScrub 20.
3. Remove the battery compartment cover.
4. Unwind the power supply cord and insert into a properly grounded receptacle.
5. The battery charge indicator will turn red to indicate charging. Once charging is complete, this indicator turns
green.
6. When charging is complete, disconnect the power supply cord and wind up to the right of the batteries accordingly.
7. Place the battery compartment cover back into position.
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WEEKLY MAINTENANCE
Perform the following maintenance tasks on a weekly basis:
1. Check the scrub deck skirt and clean as needed.
2. Check the solution fi ll fi lter and clean as needed.
3. Check the squeegee blade for signs of wear.
a. The squeegee blade can be reused by fl ipping them.
b. A squeegee blade can be fl ipped up to 4 times. Replace after the 4th time.
MONTHLY MAINTENANCE
Perform the following maintenance tasks on a monthly basis:
1. Lubricate grease fi ttings.
YEARLY MAINTENANCE
Perform the following maintenance tasks on a yearly basis:
1. Check vacuum motor carbon brushes once a year or every 300 operating hours, whichever comes fi rst.
2. Check brush motor and transaxle motor carbon brushes once a year or every 500 hours, whichever comes fi rst.
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PERIODIC MAINTENANCE
Inspect all mechanical functions of the RoboScrub 20 prior to each use, and perform the following tasks as needed:
1. Check all tank cover seals for damage.
2. Drain and clean the recovery tank, if necessary.
3. Check vacuum hose for debris or blockage. Flush the vacuum hose to remove buildup, as necessary.
4. Check the battery connections for wear and loose terminals.
5. Check the scrub brush/pad for damage, wear, and proper installation. Replace if needed.
6. Check squeegee for damage, wear, and proper installation. Replace if needed.
7. Check the brakes and steering for proper operation.
8. Make sure all sensors are clean and unobstructed.
53Content Subject to Cha nge • 988767UM RE V A
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ROBOSCRUB 20 FAQs
FREQUENTLY ASKED QUESTIONS AND ANSWERS
Q: HOW LONG OF A ROUTE CAN I TEACH?
A: As a general rule, it’s recommended to teach 45 minute routes due to the water tank capacity, environment, and
difference in run-time when running in robotic mode. A route that takes 45 minutes to teach can take the RoboScrub
20 about 1½ hours to run in robotic mode.
Q: HOW MANY ROUTES CAN I TEACH?
A: You can teach up to 6 routes per home location code. 10 home location codes are provided, so you can teach up to
60 routes total.
Q: WHAT SHOULD I KEEP IN MIND WHEN TEACHING A ROUTE?
A: When teaching a new route, try to make wide graceful turns versus sharp turns or U-turns. Avoid U-turns as much
as possible by circling around an aisle or alternating aisles.
Q: WHEN THE RoboScrub 20 REACHES A POINT WHERE IT IS SUPPOSED TO TURN (OR TURN AROUND), IT STOPS
AND ASKS FOR HELP. IS THERE A MINIMUM SPACE NEEDED TO OPERATE OR TURN AROUND?
A: Think of “3½ - 4½ - 8½”. When your RoboScrub 20 is on a straight path, it can go through spaces as narrow as 3½
feet wide (between two displays for example). When making a turn or going around a corner, it requires a minimum
width of 4½ feet. To make a U-turn, it requires a width of at least 8½ feet.
Q: MY RoboScrub 20 GETS STUCK IN THE SAME PLACE EVERY DAY. THERE IS NOTHING THERE, BUT IT ALWAYS
STOPS AND ASKS FOR HELP. WHAT’S GOING ON?
A: There could be an environmental factor such as a refl ection causing the RoboScrub 20 to think something is
blocking its path. For safety reasons, it errs on the side of caution. If this is a recurrent issue, contact customer
service and provide the home location code number, route letter, area of concern, and pictures of what the RoboScrub
20 sees. In some cases, customer service may be able to remotely adjust the route to improve performance.
Q: HOW DO I PAIR MY PHONE?
A: On the touch screen, select SETTINGS and then NOTIFICATIONS. Use your phone to text the code to the phone
number, as the screen instructs. When successfully paired, you will receive a text message stating that you have been
successfully registered.
Q: I PAIRED MY PHONE YESTERDAY, BUT TODAY I’M NOT RECEIVING ANY ALERTS. WHY?
A: When the RoboScrub 20 is turned off or a different phone is paired, your phone number
will no longer receive alerts. You must pair your phone each day to receive alerts from the
RoboScrub 20. This is to ensure that only an on-site operator will receive alerts.
54988767UM REV A • Content Subject to Change
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TROUBLESHOOTING TIPS
PROBLEMCAUSERESOLUTION
Worn or torn squeegee bladeRotate or replace blade
Recovery tank fullEmpty recovery tank
Recovery tank drain hose leakSecure drain hose cap or replace
Recovery tank lid gasket leakReplace gasket lid cover properly
POOR OR NO WATER PICK-UP
Debris caught in squeegeeClean squeegee
Vacuum hose or squeegee outlet cloggedRemove debris and flush hose
Using too much solutionAdjust solution flow setting
POOR SCRUBBING
PERFORMANCE
INADEQUATE SOLUTION
FLOW OR NO SOLUTION
TO THE FLOOR
MACHINE NOT OPERATIONAL
Recovery hose to squeegee or recovery
tank disconnected or damaged
Worn brushesRotate or replace brushes
Wrong brush or cleaning chemicalConsult Minuteman
Debris caught on scrub brushesRemove debris
Moving machine too fastSlow down
Not using enough solutionAdjust solution flow setting
Low battery chargeRecharge batteries
Solution tank emptyFill solution tank
Solution lines, valves, filter,
or spray jets clogged
Scrub deck raised
Tripped Control Power circuit breakerReset breaker
Low battery chargeRecharge batteries
Battery charger operating
Recovery tank fullEmpty recovery tank
Reconnect or replace recovery hose
Flush lines and clean solution
filter and spray jets
Press the one-touch button
to lower scrub deck
Unplug battery charger when
charge is complete
VACUUM MOTOR DOES
NOT TURN ON
Empty recovery tank
Excessive foaming in recovery tank
Carbon brushes wornReplace carbon brushes
Vacuum switch disconnectedConnect wiring
Vacuum not turned onPress vacuum button
Use a different cleaning chemical
Use a lesser amount of the cleaning chemical
Use a defoaming agent
55Content Subject to Cha nge • 988767UM RE V A
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TROUBLESHOOTING TIPS (continued)
PROBLEMCAUSERESOLUTION
Battery DisconnectedCheck All Battery Cable Connections
Emergency Shut-Off
Activated
NO POWER TO MACHINE
BRUSH DOES NOT UNLOAD
NO ROC CONNECTIONPoor cellular signal
Battery Terminals CorrodedClean Connections
Faulty Main ConnectorReplace Connector
Faulty Key SwitchReplace Switch
Broken brush motor switchReplace switch
Damaged brush block or drive hubReplace
Scrub deck not all the way up
Reset
Push the one-touch button and wait for
the scrub deck to completely raise
Turn the machine off, wait 10
seconds, and turn back on
56988767UM REV A • Content Subject to Change
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WHERE TO GET MAINTENANCE AND SUPPORT
If the touch screen displays the following error, reboot the RoboScrub 20. If the problem persists, please contact
customer service.
CUSTOMER SUPPORT
(800) 323 - 9420
techsupport@minutemanintl.com
57Content Subject to Cha nge • 988767UM RE V A
Page 58
Minuteman International Made Simple Commercial Limited Warranty
REVISION P
EFFECTIVE 5/1/2017
Minuteman International, Inc. warrants to the original purchaser/user that the product is free from
defects in workmanship and materials under normal use. Minuteman will, at its option, repair or
replace without charge, parts that fail under normal use and service when operated and
maintained in accordance with the applicable operation and instruction manuals. All warranty
claims must be submitted through and approved by factory authorized repair stations.
This warranty does not apply to normal wear, or to items whose life is dependent on their use and
care, such as belts, cords, switches, hoses, rubber parts, brushes, electrical motor components
or adjustments. Parts manufactured by Minuteman are covered by and subject to the warranties
and/or guarantees of their manufacturers. Please contact Minuteman for procedures in warranty
claims against these manufacturers.
Special warning to purchaser -- Use of replacement filters and/or pre-filters not manufactured
by Minuteman or its designated licensees, will void all warranties expressed or implied. A
potential health hazard exists without original equipment replacement.
All warranted items become the sole property of Minuteman or its original manufacturer,
whichever the case may be.
Minuteman disclaims any implied warranty, including the warranty of merchantability and the
warranty of fitness for a particular purpose. Minuteman assumes no responsibility for any special,
incidental or consequential damages.
This limited warranty is applicable only in the U.S.A. and Canada, and is extended only to the
original user/purchaser of this product. Customers outside the U.S.A. and Canada should contact
their local distributor for export warranty policies. Minuteman is not responsible for costs or
repairs performed by persons other than those specifically authorized by Minuteman. This
warranty does not apply to damage from transportation, alterations by unauthorized persons,
misuse or abuse of the equipment, use of non-compatible chemicals, or damage to property, or
loss of income due to malfunctions of the product.
If a difficulty develops with this machine, you should contact the dealer from whom it was
purchased.
This warranty gives you specific legal rights, and you may have other rights which vary from state
to state. Some states do not allow the exclusion or limitation of special, incidental or
consequential damages, or limitations on how long an implied warranty lasts, so the above
exclusions and limitations may not apply to you.
58988767UM REV A • Content Subject to Change
Page 59
Model
Parts
Labor
Poly
Travel
**
5RER6FUXE
yrs
3yrs
12yrs 90 days
Stand-alone Battery
Chargers:
Replacement Parts:
Batteries:
Polypropylene
Plastic Tanks:
One year
Ninety days
0-3 months full replacement, 4-12 months pro-rate
12yr warranty, no additional labor
59Content Subject to Cha nge • 988767UM RE V A
Page 60
14N845 U.S. Route 20
Pingree Grove, Illinois 60140 USA
(800) 323-9420
www.minutemanintl.com
A Member of the Hako Group
MINUTEMAN® ROBOSCRUB 20, POWERED BY BRAINOS · 988767UM REV A
CONTENT SUBJECT TO CHANGE
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