Thank you for purchasing this power protection product. It has been designed
and manufactured to provide many years of trouble free service.
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS !
Please read this manual before installing your Enterprise Plus Series UPS,
models E750RT2U, E1000RT2U, E1500RT2U, E2000RT2U, E3000RT2U, as it
provides important information that should be followed during installation and
maintenance of the UPS and batteries allowing you to correctly set up your
system for the maximum safety and performance. Included is information on
customer support and factory service if it is required. If you experience a problem with the UPS please refer to the Troubleshooting guide in this manual to
correct the problem or collect enough information so that the T echnical Support
Department can rapidly assist you.
This symbol indicates "Equipment Grounding Conductor"
CAUTION! Connect the UPS to a two pole, three wire, grounded
AC wall outlet. The outlet must be connected to the appropriate
branch protection (circuit breaker or fuse). Connection to any other
type of outlet may result in a shock hazard and violate local electrical
codes. The AC wall outlet shall be installed near the UPS and shall
be easily accessible. The plug on the input power cord on this UPS
series is intended to serve as a disconnect device. Do not use
extension cords, adapter plugs, or surge strips.
CAUTION! T o reduce the risk of electrical shock with the installa-
tion of this UPS equipment and the connected equipment, the user
must ensure that the combined sum of the AC leakage current does
not exceed 3.5mA.
CAUTION! To reduce the risk of electrical shock in conditions
where the load equipment grounding cannot be verified, disconnect
the UPS from the AC wall outlet before inst alling a computer interface
cable. Reconnect the power cord only after all signaling connections
are made.
This symbol indicates "ATTENTION"
This symbol indicates "Risk of Electrical Shock"
WARNING:This Uninterruptible Power Supply contains potentially
hazardous voltages. Do not attempt to disassemble the UPS beyond
the battery replacement procedure. This UPS contains no user serviceable parts. Repairs and Battery replacement must be performed
by QUALIFIED SERVICE PERSONNEL ONL Y.
WARNING: Risk of Electrical Shock. Hazardous live p arts inside
these power supplies are energized from the battery even when the
AC input is disconnected.
This symbol indicates "Alternating Current Supply Phase"
CAUTION! T o de-energize the outputs of the UPS:
1. If the UPS is on press and release the On/Off/Test button.
2. Disconnect the UPS from the AC wall outlet.
This symbol indicates "Alternating Current Supply"
3. T o de-energize the UPS completely, disconnect the battery .
CAUTION! DO NOT USE THE MOUNTING BRACKETS TO
This symbol indicates "Direct Current Supply"
2
LIFT THE UPS. The mounting brackets are ONLY for securing the
UPS to the rack.
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CAUTION! This UPS series is ONLY intended to be installed in an
indoor temperature controlled environment that is free of conductive
contaminants. This UPS series is not intended for use in a computer
room as defined in the Standard for the Protection of Electronic
Computer/Data Processing Equipment ANSI/NFPA 75.
CAUTION! The Maximum ambient operating temperature for this
UPS series is 40°C (“0 ~ 40°C” for Ambient Operation).
ON / OFF / TEST BUTTON: Press and release the On/Off/T est Button after one beep to turn the UPS on and supply power to the load.
The load is immediately powered while the UPS runs a five-second
self test. Press and release the On/Off/T est Button af ter one beep to
turn the UPS off. The UPS will continue to charge the batteries whenever it is plugged into a wall outlet and there is acceptable AC voltage
present. T o perform a ten-second battery test: With the UPS in the
AC mode, press and hold the On/Off/T est Button until the alarm sounds
four beeps, and then release. During the test, the UPS will switch to
the Battery mode, the On-Battery icon will illuminate and the alarm
will sound.
NOTICE: This equipment has been tested and found to comply with the limits
for a Class B computing device in accordance with the specifications in Subpart J of Part 15 of FCC Rules and the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference of the Canadian Department of Communications. These limits are designed to provide reasonable
protection against such interference in a residential installation. This equipment generates and uses radio frequency and if not installed and used properly ,
that is, in strict accordance with the manufacturer's instructions, this equipment may cause interference to radio and television reception. If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Re-orient the receiving antenna.
Relocate the computer with respect to the receiver.
Move the computer away from the receiver.
Plug the computer into a different outlet so that the computer and receiver
are on different branch circuits.
Shielded communications interface cables must be used with this product.
WARNING: Changes or modifications to this unit not expressly ap-
proved by the party responsible for compliance could void the user's
authority to operate the equipment.
4
Receiving Inspection
After removing your UPS from its carton, it should be inspected for damage that
may have occurred in shipping. Immediately notify the carrier and place of
purchase if any damage is found. Warranty claims for damage caused by the
carrier will not be honored. The packing materials that your UPS was shipped
in are carefully designed to minimize any shipping damage. In the unlikely
case that the UPS needs to be returned to the manufacturer, please use the
original packing material. Since the manufacturer is not responsible for shipping damage incurred when the system is returned, the original packing material is inexpensive insurance. PLEASE SA VE THE PACKING MA TERIALS!
NOTE: These UPSs are shipped with the batteries disconnected. The batteries must be connected before putting these UPSs into service. Refer to Section 3 "Installation" for connecting the batteries.
Life Support Policy
As a general policy , Para Systems does not recommend the use of any of our
products in life support applications where failure or malfunction of the product
can be reasonably expected to cause failure of the life support device or to
significantly affect its safety or effectiveness. We do not recommend the use of
any of our products in direct patient care. We will not knowingly sell our products for use in such applications unless it receives in writing assurances satisfactory to us that (a) the risks of injury or damage have been minimized, (b) the
customer assumes all such risks, and (c) our liability is adequately protected
under the circumstances.
Examples of devices considered to be life support devices are neonatal oxygen
analyzers, nerve stimulators (whether used for anesthesia, pain relief, or other
purposes), auto transfusion devices, blood pumps, defibrillators, arrhythmia
detectors and alarms, pacemakers, hemodialysis systems, peritoneal dialysis
systems, neonatal ventilator incubators, ventilators for both adults and infants,
anesthesia ventilators, and infusion pumps as well as any other devices designated as “critical” by the United States FDA.
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The Load Level Bar Graph operates as follows:
LED #1: When the attached load is >20% the LED will illuminate.
LED #2: When the attached load is >40% the LED will illuminate.
LED #3: When the attached load is >60% the LED will illuminate.
LED #4: When the attached load is >80% the LED will illuminate.
LED #5: When the attached load is >100% the LED will illuminate.
CONTROL PANEL
The AC normal icon illuminates when the UPS is on and operating in
the AC normal mode. The AC normal icon will extinguish when operating in the Battery mode. The AC normal icon will blink when the
UPS is operating in the Boost and/or the Buck mode.
The On-Battery icon illuminates when the UPS is operating in the
Battery mode. The On-Battery icon will extinguish when operating in
the AC normal, Boost and Buck modes.
The Weak/Bad Battery icon illuminates when the UPS detects a
weak battery , bad battery or if the battery is disconnected. The Weak/
Bad Battery icon is extinguished when the battery's condition is good.
The Fault icon illuminates when the UPS detects an internal fault.
The Fault icon is extinguished when the UPS is operating properly .
When the amount of load attached to the UPS exceeds 1 10% of its
power rating; the Overload icon will flash Off and On, all of the LEDs
in the Load Level Bar Graph will be illuminated and the UPS will
sound a constant alarm to indicate that there is an Overload condition.
The Battery Capacity Bar Graph operates as follows:
LED #1: When the battery capacity is >20% the LED will illuminate.
LED #2: When the battery capacity is >40% the LED will illuminate.
LED #3: When the battery capacity is >60% the LED will illuminate.
LED #4: When the battery capacity is >80% the LED will illuminate.
LED #5: When the battery capacity is >100% the LED will illuminate.
The Multi-Function On/Off/T est Button functions as follows:
When the UPS is Off, press and release the On/Off/Test button after
one beep to turn the UPS On.
When the UPS is On, press and release the On/Off/T est Button af ter
one beep to turn the UPS Off.
When the UPS is in the Normal AC mode, press and hold the On/
Off/T est button for four beeps, then release the button. The UPS will
perform a 10-second Self T est.
When the unit is operating in Battery mode, pressing the Alarm Silencer Button will silence the audible alarm. Once the UPS reaches
the LBW (Low Battery Warning) threshold the alarm will be re-activated. The alarm cannot be silenced during the LBW alarm. Once
the UPS transfers to the AC mode the alarm will be reset to default.
The Scroll Button allows the user to scroll through the UPS parameters that are available on the LCD screen.
The Site Wiring icon illuminates when the UPS detects a site wiring
problem. The SWF icon is extinguished when the UPS is con-
NOTE: The LCD backlight will illuminate for 1-minute when the UPS switches to the
Battery mode. When the UPS has an event and/or an error code the LCD backlight
will turn on and remain on to alert the user that an event has occurred.
nected to proper site wiring.
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REAR PANEL
1. The RS232 Communications Port is for UPS monitoring and control.
2. The USB Communications Port is for UPS monitoring and control. (See
Note on page 17).
3. The RJ1 1 REPO (Remote Emergency Power Of f) Port is for UPS control.
This connection is not for Telecommunication use.
4. The option slot is for option cards.
5. The Battery Backup output receptacles. The output receptacles are electri cally wired into two segments to support the "Load Shedding Function"
(Labeled Load 1 & Load 2). The locking and Always On receptacles (La beled Load 3) do not support the "Load Shedding Function". NOTE: The
locking recptacle is not on all models.
6. The input circuit breaker will trip in the event the load exceeds the UPS’s
power rating.
7. The input power cord.
8. The dipswitch is for setting the Inverter (On-Battery) output voltage.
9. The External Ground S tud is for connecting an external ground wire.
10. The R-J11/R-J45 modular connectors are used for 10/100 Base-T Net work/single line Phone/Fax/Modem protection.
INSTALLATION PLACEMENT
This UPS series is ONLY intended to be installed in an indoor temperature
controlled environment that is free of conductive contaminants. DO NOT operate the UPS in: extremely dusty and/or unclean areas, locations near heating
devices, water or excessive humidity, or where the UPS is exposed to direct
sunlight. Select a location, which will provide good air circulation for the UPS at
all times. Route power cords so they cannot be walked on or damaged. This
UPS series is not intended for use in a computer room as defined in the
Standard for the Protection of Electronic Computer/Data Processing Equipment ANSI/NFP A 75. Typical battery life is 3 to 5 years. Environment al factors
do affect battery life. High temperatures, poor utility power, and frequent,
short duration discharges have a negative impact on battery life.
Operating T emperature (Maximum): 0 to 40 degrees C (+32 to +104 degrees F)
Operating Elevation: 0 to 3,000m (0 to +10,000 ft)
Operating and Storage Relative Humidity: 95%, non-condensing
Storage T emperature: -15 to +45 degrees C (+5 to +1 13 degrees F)
Storage Elevation: 0 to 15,000m (0 to +50,000 f t)
Be sure to read the installation placement and all the cautions before installing
the UPS. Place the UPS in the final desired location and complete the rest of
the installation procedure. These UPSs are shipped with the internal batteries
disconnected. The batteries must be connected before putting these UPSs
into service. See the "Connecting the Batteries" procedure to connect the
batteries and see the "Rackmount Configuration" to install the UPS into the
rack. USE CAUTION: The UPS is heavy. Use the appropriate number of
personnel when installing the UPS.
CAUTION! DO NOT USE THE MOUNTING BRACKETS TO
LIFT THE UPS. The mounting brackets are ONLY for securing the
UPS to the rack.
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RACKMOUNT CONFIGURA TION
This UPS comes with mounting brackets for the standard 19" (46.5cm) rack
installed on the UPS. The mounting brackets to fit a 23" (59.2cm) rack and
Rail Kits for 4-post racks and cabinets are also available. The screws for
mounting the UPS to the rack are included.
CAUTION! DO NOT USE THE MOUNTING BRACKETS TO
LIFT THE UPS. The mounting brackets are ONLY for securing the
UPS to the rack.
NOTE: The mounting brackets can be mounted in the middle of the UPS.
1. Remove the UPS from the shipping box.
2. Mount the UPS into the rack and secure with the retaining screws. WARN- ING: Use two or more people when installing the UPS. Use CAUTION, the
UPS is extremely heavy . Do not move the rack after the units have been in stalled. The rack may become unstable due to the weight distribution.
3. The Rackmount Configuration is complete. See Connecting the Batteries.
CONNECTING THE BA TTERIES
(QUALIFIED SERVICE PERSONNEL ONL Y)
Please read all of the WARNINGS and CAUTIONS before attempting to connect the batteries.
1. Remove the front panel retaining screws.
2. Lay the front panel on top of the UPS.
3. Verify proper polarity. Connect the battery connectors (red and black)
together.
NOTE: Some sparking may occur this is normal.
4. Re-install the front panel onto the UPS.
5. Re-install the front panel retaining screws.
6. Connecting the Batteries is complete. See Connecting your Equipment.
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TOWER CONFIGURA TION
The tower configuration allows the user to install the UPS in the up-right position
next to a tower computer. The tower bracket s are provided with the UPS. WARNING:
Use two or more people when installing the UPS. Use CAUTION, the UPS is extremely heavy .
1. Once the location of the UPS has been determined, place the tower brackets in
the desired location.
WARNING: The UPS must be installed in the proper up-right position. If the UPS is
not installed in the proper up-right position the Batteries will be damaged. Once the
UPS is placed in the tower brackets, looking at the front panel the YELLOW Battery
disconnected label on the top cover of the UPS MUST be on your left hand side.
2. Slide the UPS into the tower brackets. Make sure that the UPS is stable.
3. The LCD panel can be rotated to read in the up-right position. Remove the front
panel from the UPS. On the backside of the front panel, push the LCD panel out wards, the panel will pop out. Position the LCD panel so that it reads in the up right position. Re-install the front panel on the UPS.
4. The Tower Configuration is complete. See Connecting your Equipment.
DESKTOP CONFIGURA TION
The desktop configuration allows the user to install the monitor, the computer and
the UPS in one single stack. WARNING: Use two or more people when installing the
UPS. Use CAUTION, the UPS is extremely heavy.
1. Once the location of the UPS has been determined, lay the UPS down flat on the
desk.
2. Stack the computer and then the monitor on top of the UPS. NOTE: Do not st ack
the UPS on top of the computer. The UPS is heavy and may damage the other
equipment.
3. The Desktop Configuration is complete. See Connecting your Equipment.
WALLMOUNT CONFIGURA TION
The wallmount configuration allows the user to mount the UPS on the wall. There is
a wallmount bracket kit available for the UPS. The kit includes two wall mounting
brackets, ten retaining screws, and the wallmount template. WARNING: Use two or
more people when installing the UPS. Use CAUTION, the UPS is extremely heavy.
The UPS's side panels have mounting bracket screw holes for attaching the wall
mounting brackets.
1. Once the location and position of the UPS has been determined, lay the UPS do wn flat.
WARNING: The UPS must be installed in the proper up-right position. If the UPS is
not installed in the proper up-right position the Batteries will be damaged. Once the
UPS is placed on the wall, looking at the front panel the YELLOW Battery disconnected label on the top cover of the UPS MUST be on your left hand side.
2. Align the mounting brackets with the mounting bracket screw holes and attach w ith the six retaining screws.
3. Use the template to mark the screw hole position on the wall. CAUTION, you sh ould always were protective gear for your hands and eyes when operating power
tools.
4. Attach the four retaining screws to the wall and make sure that all of the retaining
screws are screwed into structural material. Then clean the area of any loose m aterial. Do not tighten the retaining screws all the way , leave approximately 3/8" of
the retaining screws sticking out.
5. Position the UPS, so that the mounting bracket keyed holes line up with the four
retaining screws. Slide the UPS down until its resting securely on the four retai ning screws.
6. Tighten the four retaining screws to secure the UPS to the wall.
7. The LCD panel can be rotated to read in the up-right position. Remove the front
panel from the UPS. On the backside of the front panel, push the LCD panel out wards, the panel will pop out. Position the LCD panel so that it reads in the up right position. Re-install the front panel on the UPS.
8. The Wallmount Configuration is complete. See Connecting your Equipment.
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CONNECTING YOUR EQUIPMENT
Plug the equipment into the output receptacles on the rear panel of the UPS.
Do not use extension cords, adapter plugs or surge strips on the output of the
UPS. Ensure that you do not exceed the maximum output rating of the UPS
(refer to the information label or the Electrical Specifications in this manual).
CAUTION!
DO NOT connect a laser printer to the output receptacles on
the UPS, unless the UPS is rated 2000VA or greater. A laser
printer draws significantly more power when printing than at
idle and may overload the UPS.
CONNECTING THE UPS TO AN AC SOURCE
Plug the UPS into a two pole, three wire, grounded AC wall outlet. The AC wall
outlet shall be near the UPS and shall be easily accessible. The plug on the
input power cord on this UPS series is intended to serve as a disconnect
device. Do not use extension cords, adapter plugs, or surge strips.
CHECKING THE SITE WIRING FAULT
After plugging the UPS into the AC wall outlet, check the Site Wiring Fault
(SWF) icon on the front panel of the UPS. If the SWF icon is illuminated, the
UPS is plugged into an improperly wired AC wall outlet. If the UPS indicates a
Site Wiring Fault (SWF), have a Qualified Electrician correct the problem.
CHARGING THE BA TTERY
The UPS will charge the internal batteries whenever the UPS is connected to
an AC source and there is an acceptable AC voltage present. It is recommended that the UPS's batteries be charged for a minimum of 4 hours before
use. The UPS may be used immediately, however, the “On-Battery” runtime
may be less than normally expected. NOTE: If the UPS is going to be out of
service or stored for a prolonged period of time, the batteries must be recharged for at least twenty-four hours every ninety days.
NETWORK/PHONE/FAX/MODEM PROTECTION CONNECTION (OPTIONAL)
Connect a 10/100 Base-T network, single line phone, Fax or Modem line to the
RJ11/45 modular connectors on the rear panel of the UPS. This connection
will require another length of telephone or network cable. The cable coming
from the telephone service or networked system is connected to the port marked
“IN”. The equipment to be protected is connected to the port marked "OUT".
NOTE: Connecting to the Network/Phone/Fax/Modem modular connectors is
optional. The UPS works properly without this connection.
COMMUNICATIONS PORT CONNECTION (OPTIONAL)
The Power Monitoring Software and interface cables can be used with the
UPS. Use only the interface cables that come with these UPSs. Connect the
interface cable (Serial or USB) to the appropriate communications port on the
rear panel of the UPS. Connect the other end of the cable to the device that
will be monitoring/controlling the UPS. NOTE: Connecting to the Communications Port is optional. The UPS works properly without this connection.
(For USB port see Note on page 17).
RJ11 REPO (Remote Emergency Power Off) PORT (OPTIONAL)
Connect one end of the RJ1 1 cable to the REPO port and the other end of the
RJ11 cable to the EPO switch. In the AC or the Battery mode short pin4 to
pin5 for approximately 0.5-seconds to shutdown the UPS. The UPS must be
turned off and then back on again to restart the UPS. NOTE: Connecting to
the REPO port is optional. The UPS works properly without this connection.
This connection is not for Telecommunication use.
SYSTEM OVERVIEW
This Line-Interactive UPS protects computers, internetworking, and telecommunications equipment from blackouts, brownouts, overvoltages, and surges.
The A VR function continuously correct s the voltages, in-between the brownout
and overvoltage transfer points (80 - 164VAC), to a safe usable level. When
the UPS is operating in the A VR mode the audible alarm will remain silent and
the AC Normal icon will flash. During normal AC operation, the UPS will quietly
and confidently protect your system from power anomalies.
Block Diagram of the Basic Wiring and Internal Circuit Configuration
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The UPS will charge the batteries with the UPS in the on or off position as long
as the UPS is plugged into the wall outlet and there is an acceptable AC voltage
present (80 - 164V AC). When a blackout, brownout, or an overvoltage condition occurs; the UPS will transfer to the battery mode, the On-Battery icon will
illuminate and the audible alarm will sound once every ten-seconds indicating
that the commercial power is lost or unacceptable. When the commercial
power returns or is at an acceptable level, the UPS will automatically transfer
back to the AC normal mode and start recharging the batteries. During an
extended outage when there is approximately two-minutes of backup time remaining the audible alarm will sound twice every five-seconds. This Low Battery Warning is letting the user know that they should save all open files and
turn off their computer . When the batteries reach the predetermined level the
UPS will automatically shutdown protecting the batteries from over discharging. Once the commercial power returns the UPS will automatically restart,
providing safe usable power to the connected equipment and start recharging
the batteries.
TURNING THE UNIT ON/OFF
On / Off / Test Button
Press and release the On/Off/Test Button after one beep to turn the UPS on
and supply power to the load. The load is immediately powered while the UPS
runs a five-second self test. Press and release the On/Off/Test Button after
one beep to turn the UPS off. The UPS will continue to charge the batteries
whenever it is plugged into a wall outlet and there is acceptable AC voltage
present.
SELF TEST
The self test feature is useful to verify the correct operation of the UPS and the
condition of the batteries. With the UPS in the AC normal mode, press and
hold the On/Off/T est Button for four beep s, then release the button. The UPS
will perform a ten-second self test. During the self test, the UPS will switch to
the battery mode and the On-Battery icon will illuminate and the audible alarm
will sound. The length of the test that is automatically performed every two
weeks is longer than the start-up or user invoked test. This test will run for
approximately fifteen-seconds to measure the battery’s capability to provide
an acceptable amount of runtime. If the UPS fails a self test, one of the icons
will remain illuminated indicating the type of problem. NOTE: The UPS will
automatically perform a self test on start-up and every two weeks.
DIPSWITCH SETTINGS
The dipswitch setting may be changed by the user to set the desired Inverter
(On-Battery) output voltage. The dipswitch must be set to the desired Inverter
(On-Battery) output voltage and then the UPS must be turned off and restarted
to reconfigure the microprocessor and save the changes. The Inverter (OnBattery) output voltage setting can be either 120V AC default or 125V AC. Changing the Inverter (On-Battery) output voltage to 125VAC, will also change the
Buck setpoint.
LOAD SHEDDING FUNCTION
The output receptacles are electrically wired into two segments to support the
"Load Shedding Function" (Labeled Load 1 & Load 2). The user can control
the two segments individually or both at the same time. The Load Shedding
Function is controllable by the Power Monitoring Software or the SNMP card.
NOTE: The output segment labeled Load 3 does not support the "Load Shedding Function".
COMMUNICA TIONS PORTS (RS232 and USB)
The RS232 communication port is a standard DB9 female with both RS232
and simulated contact closure capability. The UPS will poll the port and activate the port for RS232 or contact closure in accordance with the type of
cable it finds connected to the port. To change the port configuration requires
the unit be turned off and restarted with the desired cable connected. The
pinout for the port is depicted per the chart below:
Pin 1: Simulated contact closure Low Battery Warning, NO
Pin 2: /TXD
Pin 3: /RXD and receive UPS shutdown command (connect to pin 9 for 4seconds. The shutdown command is only active in the battery mode)
Pin 4: Not Used
Pin 5: Ground
Pin 6: Not Used
Pin 7: Not Used
Pin 8: Simulated contact closure AC fail, NO
Pin 9: Atx Signal (high level: +12V +/-2V, low level: -15V +/- -2V)
USB PORT
The USB protocol is HID. The HID USB driver is standard in the Windows OS.
Simply plug the USB cable into the UPS and the computer then follow the
prompts on the screen. NOTE: When using the UPS's USB port with
Windows XP, 7 or 8 the Power Options in the Control Panel may need to
be configured.
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POWER MONITORING SOFTWARE
The UPS comes with a Power Monitoring Software CD. See the software CD
for the installation of the Power Monitoring Software.
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OPTION SLOT
The option slot on the rear panel of the UPS is for option cards. Contact your
local dealer for the available option cards.
RJ11 REPO (Remote Emergency Power Off) PORT
Connect one end of the RJ1 1 cable to the REPO port and the other end of the
RJ11 cable to the EPO switch. In the AC or the Battery mode short pin4 to
pin5 for approximately 0.5-seconds to shutdown the UPS. The UPS must be
turned off and then back on again to restart the UPS. The LCD will display
EPo for this function.
ALARMS
ON BA TTERY
When the UPS is operating on the batteries, the On-Battery icon will illuminate
and the audible alarm will sound once every ten-seconds. The alarm will stop
once the UPS returns to the AC normal mode.
LOW BA TTERY WARNING
The UPS will sound two beeps every five-seconds when the battery reserve
runs low. This condition will continue until AC returns or the UPS shut s down
from battery exhaustion.
WEAK/BAD BA TTERY
The UPS automatically tests the battery’s condition and will illuminate the Weak/
Bad Battery icon and sound the alarm. This alarm will be repeated until the
batteries pass a self test. If the battery is weak, bad or disconnected, the
Weak/Bad Battery icon will illuminate and the alarm will beep three times every
five-minutes until the battery is reconnected or replaced. It is recommended
that the UPS be allowed to charge overnight before performing a battery test to
confirm a Weak/Bad Battery condition.
OVERLOAD
When the amount of load attached to the UPS exceeds 110% of its power
rating; the Overload icon will flash Off and On, all of the LEDs in the Load Level
Bar Graph will be illuminated and the UPS will sound a constant alarm. This
alarm will remain on until the excess load is removed or the UPS’s self protection circuit shuts the UPS down. If the UPS shuts down because of an Overload condition, the UPS must perform an Inverter function or a Self Test to
clear the Overload Alarm.
UPS FAULT
When the UPS detects a hardware fault, the Fault icon will illuminate and the
UPS will sound a constant alarm. The fault condition, in some instances, may
be reset by turning the UPS off and then on.
NOTE: The LCD backlight will illuminate for 1-minute when the UPS switches
to the Battery mode. When the UPS has an event and/or an error code the
LCD backlight will turn on and remain on to alert the user that an event has
occurred.
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Symptom / Error Code
UPS will not turn on.
UPS operates in battery mode
only, even though there is AC
present.
The AC Normal icon is blinking.
UPS does not provide
expected runtime.
The AC normal icon is illuminated, but there is no output.
Fault icon is illuminated and a
constant alarm.
Error Code: E01. UPS is shutdown.
Error Code: E02. Overload
icon is illuminated and a constant alarm.
Error Code: E03. UPS is shutdown.
Error Code: E04. Input Over
Current Protection Warning.
Error Code: E05. Input voltage
out of range.
Error Code: E06. Ambient
Over T emperature Protection.
Error Code: E15. Weak/Bad
Battery icon is illuminated.
Error Code: E16. SWF icon
is illuminated.
Error Code: E17. Low
Battery Warning.
Error Code: E18. Low
Battery Capacity .
Cause / What To Do
Press the On/Off/T est button and release after one beep.
Reset the input circuit breaker by pressing the plunger back in. If
the input circuit breaker trips after UPS restarts, reduce the load on
the UPS.
The UPS is in either the Boost or the Buck mode. It is performing
its intended function.
Charge the batteries for 8-hours and retest. If the runtime is still
less than expected, the batteries may need to be replaced.
Disconnect the computer cable from the UPS, press the On button.
If UPS works normally, the software has control of the UPS.
The UPS has an internal problem. Call for service.
The UPS has detected a short-circuit on its output. Check the at-
tached load.
Check the specifications and remove part of the load. If the UPS
shuts down because of an Overload, the UPS must perform an
Inverter function or a Self T est to clear the Overload Alarm.
The internal or ambinet temperature has exceeded the temperature
ratings. Check the specifications.
Check the specifications and remove part of the load.
One of the following Errors has occurred E06, E12, or E13. The
AVR and the Battery mode functions will not work. Call for service.
The internal temperature of the UPS has exceeded the safe operating range for the UPS. Check the specifications.
The UPS has an internal fault. Call for service.
The UPS has an internal fault. Call for service.
The fan has either failed or has stopped due to exessive dirt. If the
fan has failed, call for service. If the fan is dirty , use a can of "Canned
Air" to clean the fan.
The charger has failed, call for service.
Check the battery connections, charge the batteries for 8-hours
and retest, or replace the batteries.
Have a qualified electrician correct the service wiring.
The UPS's battery reserve is low. This condition will continue until
AC returns or the UPS shuts down from battery exhaustion.
The UPS's battery capacity is low. Charge the batteries for 24hours.
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Page 12
CAUTION:
Replace batteries with the same number and type as originally
installed in the UPS. These batteries have pressure operated vents.
These UPSs contain sealed non-spillable maintenance-free lead
acid batteries.
REPLACING THE BA TTERY
(QUALIFIED SERVICE PERSONNEL ONL Y)
This UPS has an easy to replace hot-swappable batteries. Please read all of
the WARNINGS and CAUTIONS before attempting to service the batteries.
Typical battery life is 3 to 5 years. Environment al factors do affect battery life.
High temperatures, poor utility power, and frequent, short duration discharges
have a negative impact on battery life. NOTE: If there is a power interruption
while replacing the hot-swappable batteries, with the UPS on, the load will not
be backed up.
WARNING!
CAUTIONS:
The battery system can present a risk of electrical shock. These batteries
produce sufficient current to burn wire or tools very rapidly, producing molten
metal. Observe these precautions when replacing the batteries:
1. Remove watches, rings, or other metal objects.
2. Use hand tools with insulated handles.
3. Wear protective eye gear (goggles), rubber gloves and boots.
4. Do not lay tools or other metal parts on top of batteries.
5. Disconnect the charging source prior to connecting or disconnecting the
battery terminals.
6. Determine if the battery is inadvertently grounded. If the battery is, remove
the source of the grounding. Contact with any part of a grounded battery
can result in an electrical shock. The likelihood of such shock will be re duced if such grounds are removed during installation and maintenance.
20
This Uninterruptible Power Supply contains potentially hazardous voltages. Do not attempt to disassemble the UPS beyond the battery replacement procedure. This UPS contains
no user serviceable parts. Repairs and Battery replacement
must be performed by QUALIFIED SERVICE PERSONNEL
ONL Y.
Do not open or mutilate batteries. Released electrolyte is harmful
to the skin and eyes and may be toxic.
Do not dispose of batteries in a fire. The batteries may explode. The batteries in this UPS are recyclable. Dispose of
the batteries properly . The batteries contain lead and pose a
hazard to the environment and human health if not disposed of
properly . Refer to local codes for proper disposal requirements
or return the battery to the supplier.
Model #
Internal
Battery
Module
Part #
E750RT2U
E1000RT2U
BM0029
E1500RT2U
BM0030
E2000RT2U
BM0031
E3000RT2U
BM0032
BATTERY REPLACEMENT PROCEDURE
PLEASE READ THE CAUTIONS AND W ARNINGS BEFORE A TTEMPTING
TO REPLACE THE BA TTERY MODULE
Hot-swappable batteries mean that the battery modules can be replaced without powering down the whole UPS system.
NOTE: If there is a power interruption while replacing the hot-swappable battery module, with the UPS on, the load will not be backed up. To hot-swap the
battery module start with step number 6.
1. Turn off the equipment that is plugged into the output receptacles of the
UPS.
2. Press and release the On/Off/T est button on the front p anel to turn the UPS
OFF.
3. Unplug the UPS's AC power cord from the AC wall outlet.
4. Unplug the equipment from the output receptacles of the UPS.
5. Unplug the computer interface cable from the rear panel of the UPS.
6. Remove the front panel retaining screws. (FIG. 2)
7. Lay the front panel on top of the UPS.
8. Remove the two retaining screws for the battery retaining bracket. (FIG. 3)
9. Remove the battery retaining bracket. (FIG. 3)
10. Disconnect the Battery connectors (red and black). (FIG . 4)
1 1. Grasp the battery pull tab and gently pull the battery module out of the UPS
and set on the floor. (FIG. 4)
NOTE: Use Caution, the battery module is heavy .
12. Slide the new battery module into the UPS.
13. Verify proper polarity. Reconnect the battery connectors (red and black).
NOTE: Some sparking may occur this is normal.
14. Re-install the battery retaining bracket.
15. Re-install the two retaining screws for the battery retaining bracket.
16. Re-install the front panel on the UPS.
17. Re-install the front panel retaining screws.
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Page 13
18. The UPS is now ready for the normal operation.
19. Properly dispose of the old battery module at an appropriate recycling
facility or return them to the supplier in the packing material that the new
battery module came in.
NOTE: If the UPS has a Weak/Bad Battery Alarm af ter replacing the battery
module, the user must initiate a self test to clear the Weak/Bad Battery Alarm.
To initiate a self test see section 4 "SELF TEST".
FIG. 1
FIG. 3
FIG. 2
FIG. 4
IF THE UPS REQUIRES SERVICE
1. Use the TROUBLESHOOTING section to eliminate obvious causes.
2. Verify there are no tripped circuit breakers and that the batteries are good. A
tripped circuit breaker and defective batteries are the most common issues.
3. Call your dealer for assistance. If you cannot reach your dealer , or if they
cannot resolve the issue call or fax the T echnical Support dep artment at the
following numbers; Voice phone (972) 446-7363, F AX line (972) 446-901 1
or visit our Web site at www .minutemanups.com the "Discussion Board".
Please have the following information available BEFORE calling the T echni cal Support Department.
A. Contact name and address.
B. Where and when the unit was purchased.
C. All of the model information about your UPS.
D. Any information on the failure, including LEDs that may be illuminated.
E. A description of the protected equipment, including model numbers if pos-
sible.
F . A technician will ask you for the above information and, if possible, help
solve the issue over the phone. In the event that the unit requires factory
service, the technician will issue you a Return Material Authorization Num-
ber (RMA #).
G . If the UPS is under warranty , the repairs will be done at no charge. If not,
there will be a charge for the repair.
4. Pack the UPS in its original packaging. If the original packaging is no longer
available, ask the T echnical Support T echnician about obt aining a new set.
It is important to pack the UPS properly in order to avoid damage in transit.
Never use Styrofoam beads for a p acking material.
A. Include a letter with your name, address, day time phone number , RMA
number, a copy of your original sales receipt, and a brief description of the
problem.
5. Mark the RMA # on the outside of all packages. The factory cannot accept
any package without the RMA # marked on the outside.
6. Return the UPS by insured, prepaid carrier to:
22
Para Systems Inc.
MINUTEMAN UPS
1809 W. Frankford Road, Suite 150
Carrollton, TX 75007
A TTN: RMA # _______
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Page 14
SYSTEM SPECIFICA TIONS
Model Number
Topology
Maximum Power Capacity
E750RT2U
750VA
600W
E1000RT2U
1000VA
800W
E1500RT2U
Line-Interactive, Sine Wave
1500VA
1200W
E2000RT2U
2000VA
1760W
INPUT
Number of PhaseSingle (1∅2W +G)
Nominal Voltage120VAC
Acceptable Input voltage
Voltage Range
Frequency Limits
Low Voltage T ransfer Point
High Voltage Transfer Point
Input Protection
50 or 60 Hz, +/-6Hz, autosensing
80V resets to Utility Power at 85V or higher
164V resets to Utility Power at 159V or lower
0 - 165VAC
80 - 164VAC
Resettable Circuit Breaker
OUTPUT NON-BA TTERY OPERA TION
Voltage Range
Voltage Regulation
Frequency Range60Hz: 54 - 66Hz or 50Hz: 44 - 56Hz
Efficiency (Line Mode)
120V AC: 101 - 136VA C
120V AC: -15.8% - +1 1.7%
>93% (Full Load)
OUTPUT BA TTERY OPERA TION
Waveform T ype
Nominal Voltage
Voltage RegulationNominal +/-5% (until Low Battery Warning)
Frequency
Voltage T.H.D.
Dynamic Response
Transfer Time
Slew Rate
Overload Capacity
Protection
Over-Current, Short-Circuit Protected and Latching Shutdown
Default: 120VAC, User selectable: 125V AC
50/60Hz, +/-0.1Hz (unless synchronized to utility)
+/-10% @ 100% Load change in 30 ms
110% for 20-seconds
125% for 10-seconds
150% Shutdown Immediately
Sine Wave
<5% (Linear Load)
4-6 ms Typical
<1Hz / second
E3000RT2U
3000VA
2560W
BA TTERY SYSTEM
Battery Type
Typical Recharge T ime
Typical Battery Life
System Voltage
Battery Module
Runtime: Half Load (minutes)
Runtime: Full Load (minutes)
Sealed, Non-Spillable, Maintenance Free, V alue Regulated Lead Acid
8-hours to 90% after full load discharge
3-5 years, depending on discharge cycles and ambient temp
36VDC
BM0029
17
8
BM0029BM0032
15
5
BM0030
11
4
BM0031
SURGE PROTECTION AND FIL TERING
Surge Energy Rating1000 J
Surge Current Capability
Surge Response Time
Surge voltage let-through (as a
percentage of an applied ANSI
C62.41 Cat. A +/-2 kV)
10/100 Base-T surge protection
let-through (as a percentage of
an applied +/-2 kV 1.2/50 us, 500
a 8/20 uS test)
T elephone line surge protection
let-through (as a percentage of
an applied +/-2 kV 1.2/50 us,
500a 8/20 uS test)
Noise Filter
Audible Noise at 1 m (3 ft.)
0 ns (instantaneous) normal mode; <5 ns common mode
normal and common mode EMI/RFI suppression
<45 dBA
6500 Amps total
<5%
<5%
<1%
ENVIRONMENT AL
Operating T emperature (max)
Storage T emperature-15 to +45°C (+5 to +113°F)
Operating/Storage Humidity
Operating Elevation
Storage Elevation
0 to 40°C (+32 to +104°F)
95% Non-Condensing
0 to 3,000m (0 to +10,000 ft)
0 to 15,000m (0 to +50,000 ft)
PHYSICAL
Size - Net L X W X H
(rackmount brackets installed)
Weight - Net
Size - Shipping
L X W X H
Weight - Shipping
17.4 x 19.0 x 3.5"
442 x 482.6 x 89 mm
41.2 lbs
18.7 Kgs
23.6 x 21.7 x 9.1"
600 x 551 x 230 mm
51.0 lbs
23.1 Kgs
43.7 lbs
19.8 Kgs
53.6 lbs
24.3 Kgs
44.1 lbs
20.0 Kgs
53.8 lbs
24.4 Kgs
24.0 x 19.0 x 3.5"
610 x 482.6 x 89 mm
72.1 lbs
32.7 Kgs
39.4 x 23.6 x 9.1"
1000 x 600 x 230 mm
91.5 lbs
41.5 Kgs
REGULA TORY COMPLIANCE
Safety and Approvals
EMC Verification
cUL (UL1778 4th Edition & CSA 22.2 no. 107.3-05)
FCC Class B, CE certified
13
5
<60 dBA
72VDC
8
3
78.0 lbs
35.4 Kgs
97.0 lbs
44.0 Kgs
24
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Page 15
Function
UPS ID
Battery
install
date
Battery
life in
days
Enable/
Disable
auto
restart
Set
audible
alarm
state
Shutdown
Type
Set
inverter
output
voltage
Enable/
Disable
REPO
26
(These items may require optional software or hardware)
Factory
User Choices
Description
Default
Enterprise
Plus Series
Date of
manufacture
Up to 64 characters to define the
UPS
Date of battery
replacement -
Use this function to uniquely
identify the UPS in your network
configuration
Enter the current date when
replacing batteries
month/day/year
XX/XX/XXXX
1826
Up to 5
characters
At first battery replacement, reset to reflect actual number of
days experience in your environment or leave factory default
Enabled
Enable
or
Disable
When enabled, the UPS will
automatically restart from a low
battery shutdown when normal AC
returns
Enabled
Enabled, at
low battery ,
disabled
Enabled - the UPS will emit a short
beep when in the battery mode.
At Low Battery the UPS will emit
two beeps from low battery warn-
ing until shutdown.
Disabled - Use only when software
is controlling the UPS or to
silence the alarm
Entire UPS
120VAC
Entire UPS or
UPS output
120, 125V AC
Entire UPS - Turns of f the entire UPS.
UPS Output - Turns off the UPS's
output receptacles only.
Changes output voltage for bat-
tery mode operation
Disabled
Enable
or
Disable
Enabled - the UPS will be
powered off and remain off until
the UPS is reset
Para Systems, Inc. (Para Systems) warrants this equipment, when properly applied and
operated within specified conditions, against faulty materials or workmanship for a period
of three years from the date of purchase. For equipment sites within the United States and
Canada, this warranty covers depot repair or replacement of defective equipment at the
discretion of Para Systems. Depot repair will be from the nearest authorized service center. The customer pays for shipping the product to Para Systems. Para Systems pays
ground freight to ship the product back to the customer. Replacement parts and warranty
labor will be borne by Para Systems. For equipment located outside of the United States
and Canada, Para Systems only covers faulty parts. Para Systems products that are
depot repaired or replaced pursuant to this warranty shall be warranted for the unexpired
portion of the warranty applying to the original product. This warranty applies only to the
original purchaser who must have properly registered the product within 10 days of purchase.
The warranty shall be void if (a) the equipment is damaged by the customer, is improperly
used, is subjected to an adverse operating environment, or is operated outside the limits of
its electrical specifications; (b) the equipment is repaired or modified by anyone other than
Para Systems or Para Systems approved personnel; or (c) has been used in a manner
contrary to the product’s User's Manual or other written instructions.
Any technical advice furnished before or after delivery in regard to use or application of
Para Systems’ equipment is furnished without charge and on the basis that it represents
Para Systems’ best judgment under the circumstances, but it is used at the recipient’s sole
risk.
EXCEPT AS PROVIDED HEREIN, PARA SYSTEMS MAKES NO WARRANTIES, EXPRESSED
OR IMPLIED, INCLUDING WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A
P ARTICULAR PURPOSE. Some states do not permit limitation of implied warranties; therefore, the aforesaid limitation(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL PARA SYSTEMS BE LIABLE FOR
DIRECT , INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING
OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. Specifically, Para Systems is not liable for any costs, such as; labor for on-site
installation, on-site maintenance or on-site service, lost profits or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, cost of substitutes, claims by
third parties, or otherwise. The sole and exclusive remedy for breach of any warranty,
expressed or implied, concerning Para Systems’ products and the only obligation of Para
Systems hereunder, shall be depot repair or replacement of defective equipment, components, or parts; or, at Para Systems’ option, refund of the purchase price or substitution
with an equivalent replacement product. This warranty gives you specific legal rights and
you may also have other rights which vary from state to state.
No employee, salesman, or agent of Para Systems is authorized to add to or vary the terms
of this warranty.
27
Page 16
A1.DECLARATION OF CONFORMITY
Application of Council Directive(s): 2004/108/EC
St andard(s) to which Conformity is declared:
EN61000-3-2, EN61000-3-3,EN62040-2, IEC61000-2-2 IEC61000-4-2,