MINOLTA-QMS magicolor 2300W User guide

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magicolor 2300W User’s Guide

1800708-001A

Thank You

Thank you for purchasing a MINOLTA-QMS printer.

Trademarks

The following are registered trademarks of MINOLTA-QMS , Inc.: QMS, the MINOLTA-QMS logo, and magicolor.

Minolta is a trademark of Minolta Co., Ltd. Other prod uct names mentione d in t his guide may a lso be t rade marks or registered trade marks of their respective owners.

Proprietary Statement

The dig itally encoded software included with your printer is Copyrighted © 200 3 by M INOLTA-QMS, Inc. All Rights Re served. This software may not be reproduced, modified, displaye d, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permi ssion of MINOLTA-QMS, Inc.

This g uide is C opyr ighted © 2003 by MINOLTA-QMS, Inc., One Magnum Pass, Mobile, AL 36618 . All R ights Re served. This documen t may not be copied, i n whole or part, nor transfer red to any o ther media or l anguag e, without written permission of MINOLTA-QMS, Inc.

Notice

MINOLTA-QMS, Inc. reserves the right to mak e changes to this guide and to the equipment described herein without notice. Cons iderable effort has be en made to ensure that this gu ide is fr ee of inaccuracies and omission s. However, MINOLTA-QMS, Inc. makes no warranty of a ny kind including, but not limited to, an y implied warranties of m erchan tability and fitness for a particular pu rpose with regard to this guide. MINOLTA-QMS, Inc. assumes no r esponsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishin g of this g uide, or the u se of this guide in operating the equipment , or in connecti on with the performance of the equipment when so operated.

Registering the Printer

Mail— (Americas only) Fill out an d send in the regis tration card enclosed in your

shipment. Internet—Follow the instructions on www.onlineregister.com/minolta-qms/ or

CD-ROM —Follow the instru ctions on the CD-ROM.

Contents

1 Software Installation ............................................................................1

Utilities and Documentation CD-ROM .................................................................2

Drivers and Utilities .......................................................................................2

Installing the Printer Drivers and Software ..........................................................3

System Requirements ...................................................................................3

For a Local Connection ................................................................................. 3

For a Shared Network Printer ........................................................................5

Selecting Driver Options/Defaults .......................................................................6

Uninstalling the Printer Driver ............................................................................. 8

2 Using Media .......................................................................................... 9

Introduction .......................................................................................................10

Media Specifications .........................................................................................11

Media Types ...................................................................................................... 12

Plain Paper .................................................................................................12

Thick Stock ..................................................................................................13

Envelopes ....................................................................................................14

Labels .......................................................................................................... 15

Letterhead and Memo Media .....................................................................16

Postcards .................................................................................................... 16

Transparencies ...........................................................................................17

What Is the Guaranteed Imageable(Printable) Area? .................................18

Page Margins ..............................................................................................19

Loading Media ...................................................................................................20

Tray 1 (Multipurpose Tray) .........................................................................20

Duplexing ..........................................................................................................23

Output Tray .......................................................................................................24

Media Storage ...................................................................................................24

Additional Assistance ........................................................................................24

3 Working with the Printer ....................................................................25

About the Control Panel ....................................................................................26

Control Panel Key ........................................................................................26

Indicator Lights ............................................................................................27

4 Working with the Printer Driver ........................................................29

Introduction ........................................................................................................30

Displaying Printer Driver Settings ......................................................................30

Displaying Settings in Windows 2000/XP ....................................................30

Displaying Settings in Windows Me/98 ........................................................30

Common Settings on All Tabs .....................................................................31

Common Buttons .........................................................................................32

Setup Tab ..........................................................................................................33

Paper Tab ..........................................................................................................34

Quality Tab ........................................................................................................35

Color Matching .............................................................................................36

Device Options Setting Tab ...............................................................................38

5 Working with the Status Display ......................................................39

Working with the Status Display ........................................................................40

Environment .................................................................................................40

Opening the Status Display and Showing Supplies Status . ........................40

Using the Status Display ...................................................................................41

Working with the Display Menu ...................................................................41

Working with the Printer Menu .....................................................................42

Closing the Status Display ................................................................................43

6 Replacing Consumables ...................................................................45

Consumable Life Expectancies .........................................................................46

Plain Paper ..................................................................................................46

Special Media ..............................................................................................47

Auto-Image Density Control (AIDC) .............................................................47

Toner Cartridge Life .....................................................................................48

Contentsii

Replacing Consumables ...................................................................................48

Refilled Toner Cartridges ............................................................................ 49

Replacing a Toner Cartridge ......................................................................49

Replacing the Waste Toner Bottle ..............................................................53

Replacing the OPC Drum Cartridge ...........................................................54

Ordering Consumables .....................................................................................57

7 Maintaining the Printer ......................................................................5 9

Maintaining the Printer ...................................................................................... 60

Cleaning the Printer ..........................................................................................62

Exterior ...................................................................................................... 62

Interior .........................................................................................................63

Media Rollers .............................................................................................. 63

Printer Interior and Laser Lens Cover ........................................................ 65

8 Troubleshooting ................................................................................. 69

Introduction .......................................................................................................70

Preventing Media Jams .....................................................................................71

Understanding the Media Path ..........................................................................72

Tray 1 (Multipurpose Tray) .......................................................................... 72

Duplex Option ..............................................................................................72

Clearing Media Jams ....................................................................................... 73

Handling Media Jams by Location .............................................................. 73

Tray 1 (Multipurpose Tray) .........................................................................74

Inside the Printer ........................................................................................75

Duplex Option .............................................................................................77

Output Tray .................................................................................................78

Solving Problems with Media Jams ..................................................................79

Solving Other Problems ...................................................................................81

Solving Problems with Printing Quality .............................................................87

Status, Error, and Service Messages ................................................................ 94

Standard Status Messages .........................................................................94

Error Messages ...........................................................................................94

Service Messages .......................................................................................97

Additional Assistance ........................................................................................ 98

9 Installing Accessories ....................................................................... 99

Introduction .....................................................................................................100

Duplex Option ................................................................................................100

10 Repacking the Printer ...................................................................... 105

Storing the Printer ...........................................................................................106

Relocating Your Printer ...................................................................................106

Contents iii

Repacking the Printer ......................................................................................107

A. Turn off t he Printer, Unplug the Power Cord,

and Remove the Interface Cables ............................................................108

B. Remove the Media and the Tray 1 Media Support ................................109

C. Remove the Options (if Attached) .........................................................109

D. Remove the Waste Toner Bottle, Plug the Openings,

and Dispose of It According to Your Local Regulations .............................110

E. Remove the OPC Drum Cartridge .........................................................111

F. Remove the Transfer Belt ......................................................................112

G. Repack the Printer for Shipment ...........................................................113

H. Repack the OPC Drum and Transfer Belt Unit for Shipment ................114

Reinstalling the Printer ....................................................................................115

Reinstalling a Transfer Belt Unit ................................................................116

A Technical Specifications .................................................................117

Requirements ..................................................................................................118

Space Requirements .................................................................................118

Location Requirements ..............................................................................120

Interface Panel ...............................................................................................121

Power Requirements .................................................................................122

ENERGY STAR Compliance .....................................................................123

Engine and Controller Specifications ...............................................................124

Engine ........................................................................................................124

Print Speed—Simplex ................................................................................ 124

Print Speed—Autoduplex ..........................................................................124

General ......................................................................................................125

Controller .................................................................................................125

Electrical ....................................................................................................126

Hazardous Chemical Substance Reporting ..............................................128

Physical ....................................................................................................128

Consumable Life Expectancies ......................................................................129

Plain Paper ...............................................................................................129

Special Media ............................................................................................130

Regulatory Compliance ...................................................................................131

Safety Information ...........................................................................................133

Warning and Precaution Symbols .............................................................136

Meaning of Symbols .................................................................................. 136

Working Safely with Your Laser Printer ...........................................................139

Index .................................................................................................. 141

Contentsiv

Software

Installation

Utilities and Documentation CD-ROM

Drivers and Utilities

Drivers

Drivers/OperatingSystem Use/Benefit

Printer Driver for Windows Me/98 These driversgiveyouaccess to allof Printer Driver for Windows XP/2000

Utilities

Utilities Use/Benefit

Status Display This utility allows you to monitor the

the printerfeatures, includingfinishing and advanced layout. See also “Workingwith the Printer Driver” on page 29.

printer’s status and perform various printer functions.See “Working with the Status Display” on page 39.

Utilities and Documentation CD-ROM2

Installing the Printer Drivers and Software

System Requirements



PC with a clock speed of 300 MHz or more Intel Pentium/Celeron series, AMD K6/Athlon/Duron family, or compatible processor



Microsoft Windows 98 SE, Windows Me, Windows 2000 Professional, Windows XP Home Edition/Professional



Free hard disk space – Approximately 128 MB of free hard disk space for printer driver and

Status Display

– Approximately 128 MB of free hard disk space for image processing



Memory capacity – Windows 98 SE:

Atleast16MBofRAM

– Windows Me:

Atleast32MBofRAM

– Windows 2000 Professional:

Atleast64MBofRAM

– Windows XP Home Edition/Professional:

At least 128 M B of RAM



CD-ROM drive



IEEE 1284 compliant type B parallel port, or USB Revision 1.1 compliant port

For a Local Connection

1 Insert the magicolor2300WUtilities and Documentation CD-ROM in your

PC’s CD-ROM drive. The CD- ROM installer program starts automatically (if not, browse with the Windows Explorer to the CD -ROM location and double-clickon setup.exe).

2 Select the language, and click OK. 3 Click . 4 Click Printer Setup. 5 Click Accept. 6 Click OK. 7 Select Local Printer, and then click OK.

Installing the Printer D rivers and Software

8 If the computer onto which you are installing the driver is a print server,

check the Server Install checkbox, and then type in a name for Share Name.

9 Click OK.

10 From the Select Port list, select the port to which the printerisconnected.

11 If the printer is to be used as the default printer,select the Set as default

printer? check box.

12 Click OK. 13 Check and, if desired, change the description that appears in the Pr inter

Name box, and t hen click OK.

14 After the message “Congratulations,installation complete.”appears,click

OK.

The printer icon is added to the Printers folder and “magicolor 2300W Utilities” is added to Programs in the Start menu.

15 Click to quit the installer program. 16 Remove the magicolor2300WUtilities and Documentation CD-ROM from

your PC’s CD-ROM drive and store it in a safe place.

Installing the Printer Drivers and Software4

For a Shared N etwork Printer

1 Insert the magicolor2300WUtilities and Documentation CD-ROM in your

PC’s CD-ROM drive. The CD- ROM installer program starts automatically (if not, browse with the Windows Explorer to the CD -ROM location and double-clickon setup.exe).

2 Select the language, and click OK. 3 Click . 4 Click Printer Setup. 5 Click Accept. 6 Click OK. 7 Select Network Printer, and then click OK. 8 Type \\server_name\shared_printer_name where

server_nameis the name of the shared server and shared_printer_name is the name of the printer you are s haring.

In Windows 2000 and XP, you can click Browse, and then select the shared printer.

9 Click OK.

10 If the printer is to be used as the default printer, select Yes. Otherwise,

select No.

11 Click OK.

12 After the message “Congratulations,installation complete.”appears, click

OK.

The printer icon is added to the Printers folder.

13 Click to quit the installer program. 14 Remove the magicolor2300WUtilities and Documentation CD-ROM from

your PC’s CD-ROM drive and store it in a safe place.

Installing the Printer D rivers and Software

Selecting Driver Options/Defaults

Before you start working with your printer, you are advised to verify and, if

necessary, change the default driver settings. Also, if you have any options

installedon the printer, you should configure the driver for these options.

1 Choose the driver’s properties as follows:

– (WindowsMe/98)

From the Start menu, choose Settings and then Pr inters to display the Printers dialog box. Right-click the magicolor 2300W printer icon and choose Properties. Choose the Printer Properties tab.

– (Windows 2000/XP)

From the Start menu, choose Settings and then Pr inters to display the Printers dialog box. Right-click the magicolor 2300W printer icon and choose Printing Preferences...

2 Choose the Papertab.Select the

default settings for your printer, such as the default media f ormat you use.

3 Click Apply.

4 If you have installed any options

on the printer, proceed with the next step. Otherwise, skip to step 8.

5 Select the

Device Options Setting tab.

6 Select an option

(one at a t ime) and click Add. The option moves to the

Installed Options list.



If you accidentally add an option that is not installed on the printer, selecttheoptionintheInstalled Options list and then click Remove.

Selecting Driver Options/Defaults6

7 Click Apply.



Depending on the version of the operating system, Apply may not appear.If this is the case, continue with the next step.

8 Click OK to save your changes and exit from the Printing Preferences

dialog box.

Selecting Driver Options/Defaults

Uninstalling the Printer Driver

This section describes how to uninstall the magicolor 2300W printer driver if

necessary.

1 From theStart menu choose Programs, magicolor 2300W Utilities, and

then magicolor 2300W Uninstall.

2 In the Uninstall

window,select the magicolor 2300W. Then click Uninstall.

The magicolor 2300W driver is uninstalledfrom your computer.

3 Restart your computer.

Uninstalling the Printer Driver8

Using Media

Introduction

This chapter providesinformation on handling,selecting, loading, and storing

media.

Getting Started

What types and sizes of media can I load? page 11 What Is the guaranteed imageable (printable) area? page 18

Other Information

How do I load media? page 20 How do I duplex? page 23 How do I store media? page 24 Where can I order MINOLTA-QMS-approved media or getmore

information?



All media is fed short edge first, face up.



There is a 0.157" (4 mm) non-print border for all edges on all media types. Refer to page 18 for paper longer than 11.7" (297 mm).



See your application documentation for specific information on formatting data and printing.



Try printingyour data on a plain sheet of paper first to check placement.



Only plain paper, 16–24 lb (60–90 g/m2) can be autoduplexed. See “Media Specifications” for supported sizes.

page 24

Attention

Use only MINOLTA-QMS-approved media. Using unsupported media

such as inkjet paper will result in damaging the printer and i n voiding

your warranty.

Introduction10

Media Specifications

What types and sizes of media can I load?

Media MediaSize Duplex Driver

Inches Millimeters

A4 8.2 × 11.7 210.0 × 297.0 Yes Plain A5 5.9 × 8.3 148.0 × 210.0 No B5 (JIS) 7.2 × 10.1 182.0 × 257.0 No Custom, Minimum 3.6 × 8.3 92.0 × 148.0 No Custom, Maximum 8.5 × 14.0 216.0 × 356.0 No Executive 7.25 ×10.5 184.0 × 267.0 No Folio 8.3 × 13.0 210.0 × 330.0 Yes Foolscap 8.0 × 13.0 203.2 × 330.2 Yes Government Legal 8.5 × 13.0 216.0 × 330.0 Yes Kai 16 7.3 × 10.2 185.0 × 260.0 No Legal 8.5 × 14.0 215.9 × 355.6 Yes Letter 8.5 × 11.0 215.9 × 279.4 Yes Letter Plus 8.5 × 12.7 215.9 × 322.3 Yes Statement 5.5 × 8.5 140.0 × 216.0 No UK Quarto 8.0 × 10.0 203.2 × 254.0 No A4 Transparency 8.2 × 11.7 210.0 × 297.0 No TransLetterTransparency 8.5 × 11.0 215.9 × 279.4 No

Japanese Postcard 3.9 × 5.8 100.0 × 148.0 No EnvelopeB5 (ISO) 6.9 × 9.8 176.0 × 250.0 No Envelope C5 6.4 × 9.0 162.0 × 229.0 No Envelope C6 4.5 × 6.4 114.0 × 162.0 No EnvelopeCommercial

#10 Envelope

International DL EnvelopeMonarch 3.9 × 7.5 99.0× 1 90.5 No ThickStock—Only supported for letter, A4, or smaller media. Custom, Minimum 3.6 × 5.8 92.0 × 148.0 No Thick Custom, Maximum 8.5 × 11.7 216.0 × 297.0 Kai 32 5.1 × 7.3 130.0 × 185.0 No

4.1 × 9.5 104.1 × 241.3 No

4.3 × 8.7 110.0 × 220.0 No

media

Type

Paper

parency Postcard

Envelope

Stock

Weight

16–24 lb bond (60–90 g/m²)

Use only approved media

25–90lbs (91–163 g/m²)

Media Specifications

Media Types

Before purchasing a large quantity of special media, do a trial printing

with the same media and check print quality.Check our web site

www.minolta-qms.com for a list of currently approved media.

Keep media on a flat, level surface in its original wrapper until it is time to

load it.

Plain Paper

Capacity Tray 1

(multipurpose tray)

Orientation Face up Type Check www.minolta-qms.com/support (click on "Answer

Base") for currently approved media.

Driver Media Type

Weight 16–24 lb bond (60–90 g/m²) Duplexing See page 11 for supported sizes.

Use media that is

Suitable for plain-paperlaser printers, such as standard or recycled office

paper.

Plain paper

200 sheets of 22 lb bond (80 g/m capacityfor other weights varies accordingly.

) paper;

Attention

Do not use the media types listed below. These could cause poor print

quality, media jams, or damage to the printer.

Do not use media that is



Coated with a processed surface (such as carbon paper, digitally glosscoated media, colored paper that has been treated)



Carbon backed



Unapproved iron-on transfer media (heat-sensitive paper,heat-pressure paper, heat-press transfer paper)



Cold-water-transfer paper



Pressure sensitive



Designed specifically for inkjet printers (superfinepaper, glossy paper, glossy film, postcards, etc.)



Already been printed on by another printer, copier, or fax machine

Media Types12



Dusty



Wet (or damp)



Keep media between 35% to 85% relative humidity.Toner does not adhere well to moist or wet paper .



Layered



Adhesive



Folded, creased, curled, embossed, warped,or wrinkled



Perforated, three-hole punched, or torn



Tooslick,toocoarse,tootextured



Differentin texture (roughness)on the front and back



Too thin or too thick



Stuck together with static electricity



Composed of foil or gilt; too luminous



Heat sensitive or cannot withstand the fusing temperature (356°F/180°C)



Irregularlyshaped(not rectangular or not cut at right angles)



Attached with glue, tape, paper clips, staples,ribbons, hooks, or but tons



Acidic



Any other media that is not approved

Thick Stock

Paper thicker than 24 lb (90 g/m2) bond is r eferred to as thick stock. Test all thick stock to ensure acceptable performanceand to ensure that the image does not shift.

Capacity Tray 1 Up to 50 thick stock sheets, depending on their

thickness.Thick stock is supported only in letter, A4, or smaller media sizes.

Orientation Face up Type Check www.minolta-qms.com/support(click on "Answer

Base") for currently approved media.

Driver Media Type

Weight 25–43 lb bond (91–163 g/m²) Duplexing Not supported Notes 43 lb (163 g/m²) bond is also referred to as 90 lb index stock.

Thick stock

Media Types

Do not use thick stock that is



Mixed with any other media in the media trays (as this will cause media jams)

Envelopes

Print on the front (address) side only. Some parts of the envelope consist of

three layers of paper—the front, back, and flap. Anything printed in these

layered regions may be lost or faded.

Capacity Tray 1 Up to 50 envelopes, depending on their thickness Orientation Face up Type Check www.minolta-qms.com/support (click on "Answer

Base") for currently approved media.

Driver Media Type

Weight 25–43 lb bond (91–163 g/m²) Duplexing Not supported

Use envelopes that are



Common officeenvelopes approved for laser printingwith diagonaljoints, sharp folds and edges, and ordinary gummed flaps





Dry



Printed on the front address side only

Do not use envelopes that have



Self-sticking flaps



Tape seals, metal clasps, paperclips,fasteners, or peel-off strips for sealing



Transparent windows



Too rough of a surface



Material that will melt, vaporize, offset discolor, or emit dangerous fumes



Been presealed

Envelope

Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem.

Media Types14

Labels

A sheet oflabels consistsofaface sheet (the printing surface),adhesive, and a carrier sheet:



The face sheet must follow the plain paper specification.



The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface.

You can print continuouslywith label paper. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time.

Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. Check your application documentation for other information on printing labels.

Capacity Tray 1 Up to 50 label sheets, depending on their thickness Orientation Face up Type Check www.minolta-qms.com/support(click on "Answer

Base") for currently approved media.

Driver Media Type

Weight 16–90 lb (60–163 g/m²) Duplexing Not supported

Use label sheets that are



Recommended for laser printers



Letter or A4 size (adhesive label stock)

Do not use label sheets that



Have labels that easily peel off



Have backing sheets that have peeled away or have exposed adhesive

Labels

Attention

Labels that easily peel off their backing sheetsand labels with exposed adhesive may stick to the fuser and cause medi a jams.

Media Types



Are precut or perforated

Do not use

Shiny backed paper

OK to use

Full-page labels (uncut)

Letterhead and Memo Media

Format letterhead or memo data within your application. Try printing your

data on a plain sheet of paper first to check placement.

Capacity Tray 1 Up to 200 sheets, depending on their size and

thickness

Orientation Face up Type Check www.minolta-qms.com/support (click on "Answer

Base") for currently approved media.

Driver Media Type

Weight 16–24 lb bond (60–90 g/m²) Duplexing See page 11 for supported sizes (face up—top of page first).

Plain paper

Postcards

Format postcarddata within your application. Try printing your data on a plain

sheet of paper first to check placement.

Capacity Tray 1 Up to 50 postcards, depending on their thickness Orientation Face up Type Check www.minolta-qms.com/support (click on "Answer

Base") for currently approved media.

Driver Media Type

Weight 16–90 lb (60–163 g/m²) Duplexing Not supported

Postcard

Media Types16

Use postcards that are



Recommended for laser printers

Do not use postcards that are



Coated



Designed for inkjet printers



Precut or perforated



Warped



If postcards are warped, press on the warped area before putting them in Tray 1. Preprinted or multicolored postcards may cause media jams.

Transparencies

Attention

Use only the MINOLTA-QMS-approved media. U sing unsupported transparencies will result in damaging your printer and in voiding your warranty. Check www.minolta-qms.com for currently approved media. To order approved transparency media, go to www.q-shop.com.



Do not fan t ransparencies before loading them. Resulting static electricitymay cause printingerrors.



Do not handle transparencies too much. If you touch the face of the transparencies with your bare hands, print quality may be affected.



Keep the media pathclean. Transparencies areespecially sensitiveto a dirty mediapath. If thereareshadows on eitherthetoporthe bottom of the sheets, see chapter 7, “Maintaining the Printer”.



Remove transparencies as soon as possible from t he output tray to avoid static buildup.

You can print continuously with transparencies. However,this could affectthe media feed, depending on the media quality, static buildup, and printing environment.

Format the information to be printed on the transparencieswithin your application.Try printing your data on a plain sheet of paper first to check placement.

Media Types



If you have problems feeding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at a time may cause static buildup, thus causing feeding problems.

Capacity Tray 1 Up to 50 transparencies, depending on their

thickness

Orientation Face up Type Check www.minolta-qms.com/support (click on "Answer

Base") for currently approved media. To order approved transparency media, go to www.q-shop.com.

Driver Media Type

Duplexing Not supported

Use transparencies that are



Approved by MINOLTA-QMS

Do not use transparencies that



Have static electricity that will cause them to stick together

Transparency

What Is the Guaranteed Imageable ( Printable) Area?

Theprintableareaonallmediasizesis

up to 0.157" (4 mm) from the edges of

the media.

Each media size has a specific

imageable area, the maximum area on

which the printer can print clearly and

without distortion.

This area is subject to both hardware

limits (the physical media size and the

margins required by the printer) and

software constraints (the amount of

memory available for the full-page frame buffer).The guaranteed imageable

(printable) area for all media sizes is the page size minus 0.157" (4 mm) from

all edges of the media.

Printable

a = 0.157" (4 mm)

Area

Nonguaranteed Are a—Me dia Longer Tha n 1 1.7" (297 m m )

Any media longerthan 11.7"(297mm) has an additionalnonguaranteed area

of 0.236" (6 mm) on the bottom of each page.

Media Types18

Color printing starts 0.157" (4 mm) from the t op of the page and extends as far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.7" (347.6 mm).

a = nonprintable area

(0.157"/4 mm)

b = color guaranteed

printable area = up to 13.4"/

341.6 mm

c = monochrome

guaranteed printable area = up to 13.7"/

347.6 mm

m m 6

1 = b

Imageable Area—Envelopes

Envelopes have a nonguaranteed flap area that varies with envelope type.



Envelope print orientationis determined by your application.

Nonimageable area 0.157" (4 mm)

Nonguaranteed area

Guaranteed

area

m m 6

1 = c

Page Margins

Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins fromwhichto choose. If you choose a standardformat, you may lose part of your image (due t o imageable area constraints). If you can custom-sizeyour page in your application, use those sizes given for the imageable area for optimum results.

Media Types

Loading Media

How do I load media?

Take off the top and bottom sheets of a

ream of paper.Holding a stack of

approximately 200 sheets at a time, fan

the stacktoprevent staticbuildupfor the

paper before inserting it in a tray.



Do not fan t ransparencies.

Attention

Although this printer was designed for printing on a wide range of

media types, it is not intended to print exclusively on a single media

type except plain paper. Continuous printingon media other than plain

paper (such as envelopes, labels, thick stock, or transparencies) may

adversely affect print quality or reduce engine life.

When refilling media, first remove any

media remainingin thetray. Stack it with

the new media, even the edges, then

reload it.

Tray 1 (Multipurpose Tray)

All supported media sizes and types can be printed from Tray 1.

See “Media Specifications” on page 11 for more information about media.

Plain Paper

1 If you already have media i n Tray 1 and want to change i t, remove the

media from Tray 1.

Loading Media20

2 Adjust the media guides to fit the

appropriate media sizes.

3 Load the media face up, short edge (or

letterhead) first.

Often, an arrow on the paper package label indicates the face-up (printing) side of the paper.



A fill limitmark is provided on the inside of the media guides on Tray 1 (the multipurpose tray). Tray 1 holds 200 sheets of 22 lb bond (80 g/m²) paper.

4 Slide the media guides up against the

edge of the media.

Attention

Always adjust the media guides after inserting the media. Media guides that arenot properlyadjustedcanresult in poor print quality, media jams, or printer damage.

5 In the printer driver, select the appropriate media mode. Then print

the job.

Loading Media

Other Media

When loading media other than plain paper, set the media mode (for

example, Envelope, Label,Thick Stock, or Transparency) in the driver.



For optimum printing resultsit’s important to specify the type of media loaded into Tray1.

Envelopes

1 Flex the envelope stack (including the edges) to remove any stiffness.

2 Place t he envelopes on a flat surface, and flatten them by pressing down

the corners.

3 Correct any bent corners, and then tap the envelopes on a flat surface to

align them.

4 Place t he envelope stack into Tray 1 with the flap-side underneath. If the

flap is on the short end of the envelope, insert it into the printer first.

Print a single envelope to check t he orientation before printing multiple copies.

5 Adjust the media guides to the width of the envelopes.

Make sure the guides are snug enough to keep the envelopes straight, but not so tight t hat they buckle the envelopes.

6 In the printer driver, select Envelope mode. Then print the job.

7 Open the flap of each envelope immediately(before it cools) after the

envelope is delivered to the output tray.

Loading Media22

Duplexing

How do I print back-to-back (duplex)?

Select paper with high opacity for duplex (2-sided) printing. Opacityrefers to how effectivelypaper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side. Check your application for margin information. For best results, print a small quantity to make sure the opacity is acceptable.

Duplex (2-sided)printing can be done manually or can be done automatically with the duplex option installed and selected.

Attention

Only plain paper, 16–24 lb (60–90 g/m2) can be autoduplexed. See “Media Specifications” for supported sizes.

Duplexing custom-sized media, envelopes, labels, postcards, thick stock, or transparencies is not supported.

How do I autoduplex?

Verify that the duplex option is installed on the printer, and check your application to determine how to set your m argins for duplex printing.

1 To print duplex (both sides of the sheet), load the media printing-side up

with the top of the media toward the back of the tray.



In autoduplexing,the back side is printed first and the front side is printed last.

2 Set the driver for the duplex layout you prefer.

Long Edge creates a document that flipshorizontally as in a loose-leaf notebook; Short Edge creates a document that flips vertically, as on a clipboard.

3 Click OK.

Duplexing

Output Tray

All media is output to the output tray on top of the printer. The face-down

output tray has a capacity of 200 sheets of 22 lb (80 g/m



If the media is stacked too high, your printer may experience media jams, excessive media curl, or static buildup.



Remove transparencies as soon as possible from the output tray to avoid static buildup.

Media Storage

How do I store media?



Keep media on a flat, level surface in its original wrapper until it is time to load it.

Media that has been stored for a long time outside of i ts packagingmay dry up too much and cause jamming.



If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place on a level surface.



Avoid moisture, excess humidity, direct sunlight,excessheat (above 95°F/35°C), and dust



Avoid leaning against other objects or placed in an upright position

Before using stored media, do a trial printing and check print quality.

) bond paper.

Additional Assistance

Where can I order MINOLTA-QMS-approved media or get

more information?

Check www.minolta-qms.com/support (click on "Answer Base") for currently

approved media. To order approved transparency media, go to

www.q-shop.com.

See the Service & Support Guide for a list of sources of service and support

for many areas of the world. The most current worldwide information can be

found at www.minolta-qms.com.

Output Tray24

Working with the

Printer

About the Control Panel

The control panel, located on the top of the printer, allows you to direct the

printer’s operation.In addition, it displays the current status of the printer,

including any condition that needs your attention.



One key allows you to control the printer configuration through access to frequently used printer functions.



Four indicator lights (LEDs) provide printer status information.

Control Panel Key

Key Function

Cancels printing when held down for at least 5 seconds. Overrides a media size/type mismatch when held down for

less than 5 seconds. Resets the printer to factory defaults when held down for at

least 20 seconds while the printer’s front door is open.

About the Control Panel26

Indicator Lights

Green LED Orange LED

Off Off Power off On On Power-on initialization

Canceling a job

On Off Printer ready (idle)

Blinking

rapidly***

Blinking

normally**

Blinking slowly* Off Energy Saver mode

On Blinking slowly* Waste toner bottle is nearly full

On Blinking

Off Blinking

Off On Cover open

Blinking rapidly*** Insert media

Blinking normally** Print overrun

*Blinking slowly 1 blink per every 2 seconds

**Blinkingnormally 1 blink per second

***Blinking rapidly 2 blinks per second

Off Warming up

Calibrating

Off Receiving data

Processing data Printing

Drum cartridge life has nearly expired OPC drum cartridge life has expired

normally**

Media jam

normally**

rapidly***

Waste toner bottle is full No paper in Tray 1 No unit is installed.

Fatal error

Mediasizemismatch

Communication error

Printer Status****

****For details,check the StatusDisplay utility.

Refer to “Working with the Status Display” on page 40.

About the Control Panel

Black Toner

Orange LED

Blinking slowly* Black toner low

On Black toner empty

Blinking rapidly*** Ready to change black toner cartridge

Refer to “Replacing a Toner Cartridge”on page 49.

*Blinking slowly 1 blink per every 2 seconds

***Blinking rapidly 2 blinks per second

Condition

Color Toner

Orange LED

Blinking slowly* Color toner low

On Color toner empty

Blinking rapidly*** Ready to change color toner cartridge

Refer to “Replacing a Toner Cartridge”on page 49.

*Blinking slowly 1 blink per every 2 seconds

***Blinking rapidly 2 blinks per second

Condition

About the Control Panel28

Working with the

Printer Driver

Introduction

The printer driver functions are summarized in this chapter.

For informationon connecting the printer to the computer, refer to “Connect

the InterfaceCable”intheInstallation Guide.Forinformation on installing the

printer driver, refer to chapter 1, “Software Installation”, in this manual.

Displaying Printer Driver Sett ing s



In addition to the printer driver tabs described in this section, the Windows operating system also uses tabs. The General and Details tabs are automatically determined by the operating system and are therefore not described in this manual.

Refer to the printer driver’s online help for complete information on all driver

features.

Displaying Settings in Windows 2000/XP

1 From the Start menu, choose Settings and then Pr inters to display the

Printers dialog box.

2 Right-click the magicolor 2300W printer icon and choose Printing

Preferences....

Displaying Settings in Windows Me/98

1 From the Start menu, choose Settings and then Pr inters to display the

Printers dialog box.

2 Right-click the magicolor 2300W printer icon and choose Properties.

3 Choose the Printer Properties tab.

Introduction30

Common Settings on All Tabs

Save [Easy Set]

1 To save the current settings, click Save....



Multiple settings can be saved. Select your preferred settings,and type a title in the dropdown list box. The saved settings can later be selected from the dropdown list.

2 Select Default from the dropdown list to reset the functions of the tab to

their original values.

Page Layout

Click this radio button to display a sample of the page layout in the figure area. This figure shows the following:



Imaging area



Paper size



Orientation



N-up



Watermark



Duplex/Booklet

Refer to the printer driver’s online help for complete information on all of these features.

Displaying Printer Driver Settings

Printer Figure

Click this radio button to display an image of the printer in the figure area.

Common Buttons

Click this button to exit the Properties dialog box, saving any changes made.

Cancel

Click this button to exit the Properties dialog box without saving any changes

made.

Apply

Click this button to save all changes without exiting the Properties dialog box.



Depending on the version of the operating system, Apply may not appear.

Help

Click this button to view online help.

Help on a Specific Item

Click and then click on a feature in t he driver to see more information

about that feature.

Click to close the Properties dialog box without saving any changes

made.

Displaying Printer Driver Settings32

Setup Tab

This tab allows you to:



Print several pages of a document on the same print page (N-up)



Provide printouts with a watermark



Design and edit custom watermarks



Specify duplex and booklet printing



Specify paper source



Define the type of media

Refer to the printer driver’s online help for complete information on all of these features.

Setup Tab

Paper Tab

This tab allows you to:



Select an original document size



Set up custom paper sizes



Select the output paper size



Scale (enlarge/reduce) documents upon printout



Specify the orientationof the paper



Specify the number of copies



Select/deselect collatation



Print using a form overlay



Add and edit form overlays

Refer to the printer driver’s online help for complete information on all of

these features.

Paper Tab34

Quality Tab

This tab allows you to:



Switch between color and monochrome printing



Specify color matching (Images, Graphics and Text)



Specify the resolution for the printout



Control the tones of an image (Contrast)



Control the darkness of an image (Brightness)



Control the color purity of an image (Saturation)



Control the clarity of an image (Sharpness)

Refer to the printer driver’s online help for complete information on all of these features.

Quality Tab

Color Matching

You can specify whether or not to use the Color Matching function, which

adjuststheprinter’s color tonestoaccurately reproducethecolor tones of the

monitor.

Choices Off Does not use color matching.

With certain applications, such as desktop publishing applications, data is color-matched to be the most suitable for the printer. If this type of output setting is used in the application, Color Matching should be turned off.

On Uses color matching.

If On is selected, Images (bitmap image data such as photos), Graphics (graphic data such as drawings) and Text (text data such as written documents) can be set to one of the three color

conversionmethods



Perceptual: This method is most suitable for photographic images.With this method, the data is smoothly reproduced with minimal brightness variations.



Saturation: This method is most suitable for business presentations and other similar applications. With this method, the data is reproduced with more vivid tones.



Colorimetric:This method can be used for any typeofapplication. The dataisreproduced with the tones of the original image. However, when data is reproduced on the monitor and the color of some areas cannot be expressed accurately or with the printer colors, those colors are replaced with the closest printer color, so that the difference in the color of those areas is not noticeable.

Quality Tab36

Notes The ICM color profile, which is automatically defined when the

driver isinstalled, isusedand a color conversionis made in the driver so that sRGB colors can be output. sRGB is a general Windows color space with the color space international standard (IEC61966-2-1)definedby the IEC (International Electrotechnical Commission).

There are also additional ICM profiles available on the Utilities and DocumentationCD- ROM for specific applications,such as Photoshop. Refer to the readme on the CD-ROM f or more information.

* Col ors that can normally be displayed on the monitor

include many vivid or bright colors that cannot be reproduced by with the printer. In this case, the colors are compressed with the perceptual, saturation, or colorimetric method to convert them to colors that can be reproducedby the printer.

Quality Tab

Device Options Setting Tab

This tab allows you to:



Activate the duplex option



View information about the printer driver

Refer to the printer driver’s online help for information on all of these

functions.

Device Options Setting Tab38

Working with the

Status Display

Working with the Status Display

The StatusDisplay displays information about the current status of the

computer’slocal printer.If you used the CD-ROM Installer to installtheprinter

driver, the Status Display was alsoinstalled. However, if you used Add Printer

to manually install the printer driver, Status Display is not installed.

Environment

The StatusDisplayfunctions over paralleland USB connections on all

supported Windows operating systems,but only for the default printer.

Opening the Status Display and Showing Supplies Status

1 Double-clickthe Status Display icon in the taskbar. (If the Status Dis-

play icon does not appear in the taskbar, pointto Programs in the Start menu, and then point to magicolor 2300W Utilities and click magi color 2300W Status.)

2 From the Display menu, choose Supplies Status to view remaining

consumables life.

Working with the Status Display40

Using the Status Display



When the background of the right-hand printer graphicis green, the printer is in standby mode or a job is printing normally.



When the background of the right-hand printer graphicis red, there is an error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.

The function areas include:



Printer Status—Displays text messages that describe the current operational status of the printer.



How to Recover—Providesyouwith instructionstocorrect problems and recover from error conditions.



Warning Status—Displaystext messages that warn you of such conditions as low toner.



Printer Status Figure—Shows a graphic representation of t he printer and indicates where there is a problem.



Printing Status—Displays the status of the current print job.

Working with the Display Menu



Select Popup Message—Allows you to choose which message(s) you want to bring to the foreground when that particular condition occurs on the printer.



Status (Reduce)—Decreases the size of the Status Display window.



Status (Expand)—Increases the size of the Status Display window.

Using the Status Display



Printer Information—Displays the total print count, the list of installed options and the memory size.



Supplies status—Displays consumablesusage (percentageremaining) for the toner cartridges and OPC drum cartridge.

Refer to the Status Display’s onlinehelp for information on all of its functions.

WorkingwiththePrinterMenu



Power On Test—Performs an AIDC (Auto Image Density Control) calibrationcycle. Wait until the test is finished, the Ready indicatoron the control panel lights up,and the Error indicator goes off (less than 150 seconds).



Maintenance...



Duplex Density

Adjusts the density of the second side of the paper when duplex printing.



Energy Saver

Sets the length of time until the printer enters Energy Saver mode after it no longer receives print jobs or is not operated. If a print job is received while the printer is in Energy Saver mode, the printer warms up, then returns to normal print mode before starting to print.



Auto Continue

When set to On, causes the printer to continue printing even if the specified tray is not loaded with paper of the correct size. If the Auto Continue setting is changed during printing, the setting remains valid for future print jobs.



Toner Replace...—Allows you to replace a toner cartridge.

1. From the list, select the color of the toner cartridge to be replaced.

2. Select the capacity of the toner cartridge (1500 or 4500).

3. Click OK.

4. Open the front door, and then replace the toner cartridge. Refer to “Replacing a Toner Cartridge” on page 49 for complete details.



Print Status Sheet

Prints an LED status Sheet, which lists all LED combinations and their related printer statusand error conditions.

Using the Status Display42

Closing the Status Display

To close the Status Display from the File menu, choose Exit.



If you click the X button in the upper-right corner of the Status Display window to close the window, the Status Display remains available at the right end of t he taskbar. Double-click the icon to open it again.

Closing the Status Display

Replacing

Consumables

Consumable Life Expectancies

Plain Paper

The stated life expectancy of each consumable is based on printing under

specific operating conditions such as media type, number of color planes,

page size, and page coverage (at normal 5% coverage of letter-/A4-size

media). The actual life expectancy will vary depending on these and other

printing variables, including continuous or intermittent printing,ambient

temperature, and humidity. For current information about consumable life

expectancies, refer to www.minolta-qms.com/support, then click on “Answer

Base.”

The following messages in the Status Display’s message window indicate

that a consumable needs to be replaced.

Message This item needs replacing by

user after...

Drum Cartridge End of Life

COLOR

Toner Empty

Waste Toner Box Full

Up to 45,000 continuous monochromeor11,250 continuous four-colorpages, or 10,000 intermittent(one-pagejobs) monochrome or 7,500 intermittent color pages.

Standardcapacity:Approximately 1,500 single-sidedpages per cartridge—yellow, magenta, cyan at 5% coverage of each color.

High capacity: Approximately 4,500 single-sidedpages per cartridge—black, yellow, magenta, cyan at 5% coverage of each color.

Approximately 25,000 continuous monochromeor 21,600intermittent (one-page jobs) monochrome, or 6,250 continuous or intermittent color pages (based on the standard mode with 5% toner coverage of letter/A4 media).

Comment

See “Replacing the OPC Drum Cartridge” on page

54.

See “Replacing a Toner Cartridge” on page 49.

See “Replacing the Waste Toner Bottle” on page 53.

Consumable Life Expectancies46

Special Media

The stated life expectancy of each consumable on page 46 i s based on letter-/A4-size plain paper. If you are using special media such thick stock or transparencies, the life expectancy will vary depending on those printing variables and the print speed automatically determined by the thick stock or transparency selection on the driver’s Setup Tab.

Consumables (Special Media)

OPC Drum Cartridge

Toner Cartridge (pages per cartridge at 5% coverage of each color)

Waste Toner Box

This item needs replacing by user after...

Up to 15,000 continuous monochrome or 7,500 continuous four-color pages, or 5,000 intermittent (one-page jobs) monochrome or 4,100 intermittent color pages.

Standard capacity (black): Approximately1,500 continuous single-sided pages or 1,000 intermittent single-sidedpages (if monochrome black printingonly).

Standard capacity (yellow, magenta, cyan):

Approximately 1,500 continuous or intermittent single-sidedpages.

High capacity (black): Approximately4,500 continuous single-sidedpages or 3,200 intermittentsingle-sided pages (if monochrome black printing only).

High capacity (yellow, magenta, cyan): Approximately 4,500 continuous or intermittent single-sided pages.

Approximately 25,000 continuous or 14,400 intermittent (one-page jobs) monochrome pages or 6,250 continuous or intermittent color pages.

For current information about consumable life expectancies, refer to www.minolta-qms.com/support, then click on “Answer Base.”

Auto-Image Density Control (AIDC)

The printer periodicallypauses for the color calibration procedure (also known as the Auto-Image Density Control [AIDC] cycle). This process is provided to make sure reliable printer operation with optimum output quality.

This 150-secondcalibration cycleautomatically occursafter the installationof a new toner cartridge or OPC drum cartridge.



If you open the door before the Ready indicator on the control panel lights up andtheErrorindicator goes off, the printerstops and repeats the calibration cycle.

Consumable Life Expectancies



The printer also pauses to do a 90-second AIDC cycle after 200 1-sidedpagesof a continuous printrun,and a 150-second AIDC cycle when waking up from ENERGY SAVER with more than 1,000 pages since the last AIDC cycle or when there has been an environmental change such as in temperature or humidity.

Toner Cartridge Life

A high-capacity toner cartridge contains enough toner (yellow, magenta,

cyan, or black) to print a maximum of 4,500 (at normal 5% page coverage)

simplex letter/A4-size pages of continuous print. The standard-capacity toner

cartridge contains enough toner to print a maximum of 1,500 (at normal 5%

page coverage) simplex letter/A4-size pages of continuousprint.

With heavier coverages, the approximatemaximum capacities will decrease:

How do I know if I need to replace the toner?

When it’s time to replace the t oner, COLOR Toner Low displays in the

Status Display. Printingcan continue even though the warning appears.

However,the color graduallyf ades out, so replacethetoner cartridgeassoon

as possible.

You can also access t he toner cartridge suppliesstatususingthe Status

Display (refer to “Working with the Status Display” on page 40).

How can I tell if a toner c artridge is standard or

high capacity?

Refer to the label on the toner cartridge.

Replacing Consumables

Attention

Failure to follow instructions as outlined in t his manual could result in

voiding your warranty.

Replacing Consumables48

Refilled Toner Cartridges

Attention

Do not use refilled toner cartridges.Any damage to the printerorquality problems caused by a refilled toner cartridge will void your warranty.

Replacing a Toner Cartridge

Characters and images are created in your l aser printer through a photosensitive process that applies toner to the O (OPC) drum cartridge (which functions like photographic film). Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself.



The toner is nontoxic. If you get toner on your hands, wash them in cool water or a neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off.

ptical Photo Conductor

WARNING!

If you get toner in your eyes, w ash i t out immediately and consult a doctor.Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on “Answer Base”).

Attention

Do not hold a toner cartridge vertically.

Do not touch t he toner roller surface. This could lower image quality.

Keep toner cartridges:



In their packaging until you’re ready to install them.



In a cool, dry location away from sunlight (due to the heat it generates).

The maximum storage temperature is 95°F(35°C) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use.

Replacing Consumables



Level during storage.

Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed.



Away from salty air and corrosive gases such as ammonia.

Procedure

You can use this procedure to replace either an empty toner cartridge or one

that is not empty.

You may want to replace a tonercartridge that is not empty if theconsumable

monitor in your printer driver or the Status Display indicates that a particular

colorcartridge is running lowandyouneed to print a lengthy job whennoone

will be available to change the cartridge.

Attention

Be careful not to spill toner while replacing a toner cartridge. If toner

spills, immediately wipe it off with a soft, dry cloth.

1 Open the Status Display, and then check which toner color is empty.

2 From the Printer tab choose Toner Replace...

3 In the Color list box, select the color of the toner cartridge to be replaced

(CYAN, MAGENTA, YELLOW,orBLACK).

4 Select the capacity of the new toner cartridge (1500 or 4500).

5 Click OK.

6 When the toner indicator on the con-

trol panel starts flashing, open t he printer’s front door.

The carousel is automatically repositioned so that the appropriate toner cartridge can be removed.

Replacing Consumables50

7 Insert you thumb and index finger

into the two holes in the front of the toner cartridge, and then pull the cartridge straightout about 6" (15 cm).

8 Support the middle of the cartridge

with your lefthand, and then pullout the cartridge.

WARNING!

Contacttoner_recycle@minolta-qms.com for tonerrecycling availability, or dispose of the used toner cartridge according to your local regulations. Do not dispose of it by burning.

9 Remove the new toner cartridge from its shipping carton.

10 Remove the protectivecoverclearly

marked “Remove.”



Each toner cartridge has a coloredend thatcorresponds to a color insidethe cartridge slots.Alwaysinstallthetoner cartridge in the slot of the same color.

Replacing Consumables

11 Support the middle of the cartridge

with your left hand, insert the thumb and index finger of your right hand into the two holes in the front of the toner cartridge, and then insert the cartridge so that the guides on the cartridge fit into the rails in the cartridge compartment in the carousel.

12 Gently push the new toner cartridge

into the printer.

13 Close the printer’s front door.



The printermust complete a 150-secondcalibrationcycle after any consumable has been replaced. If you open the door before the Ready indicator on the control panel lights up and the Error indicator turns off, the printer stops and repeats the calibration cycle.

Replacing Consumables52

Replacing the Waste Toner Bottle

When the waste tonerbottle becomes full, the messageWaste Toner Box Full appearsintheStatus Display. The printer stops and will not startagain

until the waste toner bottle is r eplaced.

Removing the Used Waste Toner Bottle

1 Turn off the printer, then open the printer’s front door. 2 Grasp the waste toner bottle’s

handle and then lift the bottle out and up to remove it.

Keep the waste toner bottle upright so the toner does not spill.

3 Remove the two caps by turning

them counterclockwise.

4 Secure t he two caps onto the tw o

holes by turning them clockwise.

5 Dispose of the used waste toner

bottle.

WARNING!

Dispose of the used waste toner bottle properly according to your local regulations (do not dispose of i t by burning).

Replacing Consumables

Installing a N ew Waste Toner Bottle

1 Remove the new waste toner bottle from its carton.

2 Insert the bottom of the waste toner

bottle



into its installation position

in the printer.

3 Push the top of the waste toner

bottle



into position until it is firmly

seated.

4 Close t he printer’s front door.

If the waste toner bottle is not correctlyinstalled orthetransfer belt releaselever is at itstop position(11 o’clock), the front door cannot be closed.



The printermust complete a 150-secondcalibrationcycle after any consumable has been replaced. If you open the door before the Ready indicator on the control panel lights up and the Error indicator goes off, the printer stops and repeatsthe calibrationcycle.

Replacing the OPC Drum Cartridge

When the OPC drum cartridge is worn out, the message Drum Cartridge

EndofLifeappearsint he StatusDisplay.Printing can continue evenafter

thismessageappears; however,since print qualityis reduced,the OPC drum

cartridge should be replaced immediately.



The OPC drum cartridge life is directly related to the number of rotations of the drum. Longest drum l ife is achieved with continuous printing. Intermittent printing with small job sizes requires cleaning rotationsbefore and after each job, and subsequently will impact OPC life.

You can also access t he OPC drum cartridge life status using the Status Dis-

play (refer to “Working with the Status Display”on page 40).

Replacing Consumables54

Removing the Used OPC Drum Cartridge

1 With the front door open and the

used waste toner bottle removed (see page 53), rotate the transfer belt unit release lever clockwise to the top (11 o’clock)position.

This releases the pressure on the transfer belt unit.

2 Grasp the release lever for the OPC

drum cartridge, and then pull the cartridgestraight out about 6 inches (15 cm).

3 Support the bottom of the drum with

your hand, then carefully pull the cartridge toward you and remove it.



Dispose of the cartridge properly according to your local regulations.

Replacing Consumables

Installing a New OPC Drum Cartridge

Attention

The OPC drum is extremely sensitive to bright light and direct sunlight.

Always leave it in its protective bag until you’re ready to install it. Any

exposure to light should be avoided, or permanent damage could

result.

Any damage resulting from mishandling of the OPC drum will void the

warranty of the OPC drum cartridge. Handle the cartridge carefully by

its sides so you don’t t ouch the surface (the green part) of the drum.

The drum isalsoextremely sensitivetohand oils and scratches,both of

which reduce print quality.

1 Remove the new O PC drum cartridge from its

carton.

Attention

Keep the protective sheet on the cartridge. Do not touch the protectivesheet on the photosensitive (green) surfaceorscratch the surface. This could lower image quality.

Make sure the transfer belt release lever is still set to its top position (11 o’clock).

2 Holding the OPC drum cartridge level,

place the front end of the OPC drum cartridge guide into the rail.

3 Carefully push the OPC drum

cartridge in.

When installing the OPC drum cartridge, be sure not to press on thereleaselever. If the lever is pressed during installation, the lock is released, and the cartridge is not installed correctly.

Attention

The cartridge should slide easily into the printer. Don’t force it.

Replacing Consumables56

4 Press on the front handle of the

OPC drum cartridge with one hand and hold the handle of the OPC protectivecover with the other hand.

5 Peel t he protective coverstraight

towardyou.



Dispose of it properly according to your local regulations.

6 Rotate thetransfer beltrelease lever

counterclockwise to its correct position (7 o’clock).

This lowers the transfer belt.

Attention

If the transfer belt release lever is not at its correct position (7 o’clock), the waste toner bot tle cannot be installed.

7 Reinstall thewastetonerbottle you removed earlieror installa new waste

toner bottle (see page 54).

8 Close t he printer’s front door.



The printermustcomplete a 150-secondcalibrationcycleafter any consumable has been replaced. If you open the door before the Ready indicator on the control panel lights up and the Error indicator turns off, the printer stops and repeats the calibrationcycle.

Ordering Consumables

Choosing the right consumables for your printer not only increases its reliabilityand performance, but also minimizes the risk of damage. For example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of your MINOLTA-QMS printer, giving maximum performance,efficiency,andlong life.Toner cartridges and other consumablesforyour printer areavailable from your local vendororQ-SHOP (www.q-shop.com).

See the Service & Support Guide for a list of sources of service and support in many areas of the world. The most current worldwide information can be found at www.minolta-qms.com.

Ordering Consumables

Maintaining the

Printer

Maintaining the Printer

Attention

Read all caution and warning labelscarefully, making sure to follow any

instructions contained inthem. These labelsarelocated on the insideof

the printer’s doors and the interior of the printer body.

Handle the printer with care to preserve its life. Abuse may cause damage

and void your warranty.If dust and paper scraps remain on the inside or

outside of the printer,printer performance and print quality will suffer, so the

printer should be cleaned periodically. Keep the following guidelines in mind.

WARNING!

Turn off the printer, unplug the power cord, and disconnect all interface

cables before cleaning. Do not spill water or detergent into the printer;

otherwise the printer will be damaged and an electric shock may occur.



Either clean the printer before use, or allow time after unplugging it to allow the fuser unit to cool down.

Attention

The fuser unit is hot. When the right door is opened, the fuser unit temperature drops gradually (one hour wait time).



Be careful when cleaning the inside or removing paper jams, as the fuser unit and other internal parts m ay become very hot.



Do not place anything on the top of the printer.



Use a soft c loth to clean the printer.



Never spray cleaning solution directly on the printer’s surface; the spray could penetrate through the air vents of the printer and damage the internal circuits. Avoid using abrasive or corrosive solutions or solutions that contain solvents, (such as alcohol and benzene) to clean t he printer.



Alwaystestany cleaning solution(such as mild detergent)on a small area of your printer to check the solution’sperformance.



Never use sharp or rough implements,suchas wire or plastic cleaning pads.



Always close the printer doors gently.Never expose the printer to vibrations.



Do not cover the printerimmediately after using it.Turn it off and wait until it cools down.



Do not leave the printer’s covers and doors open for any length of time, especially in well-lit places; light may damage the OPC.

Maintaining the Printer60



Do not open the printer during printing.



Do not tap paper stacks on the printer.



Do not tilt, lubricate, or disassemble the printer.



Do not touch the electrical contacts, gears, or laser beam devices. Doing so may damage the printer and cause the print quality to deteriorate.



Keep media in the output tray at minimum level. If the media stacks too high, your printer may experience media jams and excessive media curl.



Make sure two people are available to lift the printer when moving it.

When moving the printer, keep the printer level to avoid toner spillage.



When lifting the printer, grasp the handles at the top of the Tray 1 and at the bottom-right side of the printer (or the handles at the bottom of the duplex unit if it is installed).



If you get toner on your skin, wash it off with cool water and neutral detergent.

Front

WARNING!

If you get toner in your eyes, w ash i t out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) i nformation can be found at www.minolta-qms.com (click on “Answer Base”).



Make sure any parts removed during cleaning are replaced before you plug in the printer.

Maintaining the Printer

Cleaning the Printer

Always test any cleaning solution (such as a mild detergent) on a small ar ea

of your printer to check the solution’sperformance.

Exterior

This item needs cleaning...

Control panel Every 30,000 Exhaust duct Cotton swab

Printer exterior A soft, damp

After... Use Avoid

Asoft,dry cloth Sharp or rough single-sided pages or every 12 months, whichever comes first.

cloth (mild

detergent)

implements (such as wire or plastic cleaning pads)

Any liquid Sharp or rough

implements (such as wire or plastic cleaning pads)

Abrasive or corrosive solutions that contain solvents (such as alcohol or benzene)

Control P anel Exhaust Duc t

Printer Exterior

Cleaning the Printer62

Interior

Attention

Be sure to turn off the printer and unplug the power cord before cleaning inside.

This item needs cleaning...

Duplex option feed rollers

Tray 1 interior feed rollers

Laser lens cover Removing the waste toner

Printer interior (such as the inside of the door, around the waste toner bottle)

After... Use Avoid

Media misfeeds occur frequently or the printout is dirty.

Every 30,000 single-sided pages, every 12 months, or as needed, whichever comes first.

bottle to clean around it. Every 30,000 single-sided pages, every 12 months, or as needed, whichever comes first.

Every 30,000 single-sided pages, every 12 months, or as needed, whichever comes first.

Media Rollers

A damp cloth that has been wrung out well

Asoft,dry cloth

Abrasives or detergents

Liquids, abrasives, or detergents

The accumulationofpaper dust and other debris on the papertransport roller can cause media-feeding problems.

Tray 1 (Multipurpose Tray) Interior Feed Rollers

1 Remove all media from Tray1.

Cleaning the Printer

2 Pulltheright-sidedoor

release the right-side door



, and then open







3 While pressing down the media

guide with one hand, clean the mediafeedroller bywipingit with a soft, dry cloth.

4 Close t he media guide. 5 Close t he right door. 6 Load the media into the tray again.

Duplex Option Feed Rollers

1 Open the duplex option door.

Media guide

Media feed roller

Cleaning the Printer64

2 Clean t he feed rollers by wiping

them with a soft, damp cloth that has been wrung out well.

3 Close t he duplex option door.

Printer Interior and Laser Lens Cover

1 Open the front door. 2 Remove the waste toner bottle.



The waste toner bottle contains waste toner. Be careful not to tilt the bottle while removing it.

3 Hold the waste toner bottle verti-

cally, and then plug the two openings with the caps.



Place theremovedwaste toner bottle,withtheo penings facing up, on a stablesurface (not the printer).

4 Pull out the laser lens cover.



The laser lens cover cannot be removed from the printer. Do not pull it with too much force.

Cleaning the Printer

5 Wipe the surface of the laser lens

cover with a soft, dry cloth.

6 Reinsert the l aser lens cover.

7 Wipe the inside of the printer with a

soft, dry cloth.

8 Hold t he waste toner bottle

vertically, and then move the two capsfromthe openingsontothe cap holders. Turn the caps clockwise to secure them.

9 Set the bottom of the waste toner

bottleinto itscompartment,and then push the top of the bottle into place.

Cleaning the Printer66

10 Wipe the insideof the frontdoorwith

asoft,drycloth.

11 Wipe the outside of the waste toner

bottlewithasoft,drycloth.

12 Close t he front door.

Cleaning the Printer

Troubleshooting

Introduction

This chapterprovides informationtoaidyouinresolving printer problems you may encounter,or at least guide you to the proper sources for help.

Preventing media jams page 71 Understanding the media path page 72 Clearing media jams page 73 Solving problems with media jams page 79 Solving other problems page 81 Solving problems with printing quality page 87 Status, error, and service messages page 94 Additional information page 98

Introduction70

Preventing Media Jams

Make sure that...

Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately to avoid static

buildup. You always adjust the media guides in Tray 1 after inserting the media (a

guide that is not properly adjusted can cause poor print quality, media jams, or printer damage).

You load the media (for single-sided pages) printing-side up in Tray 1 (many manufacturersplace an arrow on the end of the wrapper to indicate the printing side).

Avoid...

Media that is folded, wrinkled, or excessively curled. Double feeding (remove themediaandfan the sheets—theymaybesticking

together).

Fanning transparenciessince this causes static. Loading more than one type/size/weight of media in a tray at the same time. Overfillingthe media input trays. Allowing the output traytooverfill (the face-down output trayhasa200-sheet

capacity—jamming may occur if you allow media to accumulate more than 200 sheets at a time).

Allowing the output tray to fill with more than a few transparencies.

Preventing Media Jams

Understanding the Media Path

Understanding the printer’s media path will help you locate media jams. 1 Media exit

2 Output tray 3 Transfer belt 4 OPC drum cartridge 5 Tray 1 ( multipurpose tray) 6 Fuser unit 7 Duplex option 8 Transfer roller 9 Registration rollers 10 Pickup rollers

Tray 1 (Multipurpose Tray)

Tray 1 is located at the left of the printer. The media is picked from Tray 1, passed between the transfer belt and the transfer roller, passed through the fuser, and delivered via the paper exit unit to the output tray on top of the printer.

Duplex Option

The media is picked from a media tray, passed between the transfer belt and the transfer roller, passed through the fuser, fed into the duplex option where the media undergoes a change in direction, cycles throughthe transfer belt and fuser again, and is delivered via the paper exit unit to the output tray, whichisatthetopoftheprinter.



Since several sheetscycle through the printer/duplexunit at the same time, recovering from a media jam may require the removal of more than one sheet.

Understandingthe Media Path72

Clearing Media Jams

To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further jams. Do not reload media that has jammed.

Attention

The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch t he print face when removing the jammed media. Make sure not to spill any toner inside the printer.

Unfused toner can dirty your hands, clothes, or anything else it gets on. If you accidentally get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on your skin, wash it off with water or a neutral detergent.

WARNING!

If you get toner in your eyes, w ash i t out immediately and consult a doctor.Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on “Answer Base”).

If, after clearing the media jam, the jam message in the Status Display persists,open and close the printer’s doors. This should clear the jam message.

Handling Media Jams by Location

Location of Jam Page Reference

Tray 1 page 74 Inside the printer page 75 Near the duplex option page 77 In the output tray page 78

Clearing Media Jams

Tray 1 (Multipurpose Tray)

1 Remove the media from Tray 1. 2 Carefully remove the jammed

media.

3 Fan the removed media to prevent

static buildupand even up the front edges.



Do not fan t ransparencies before loading them. Resulting static electricity may cause printing errors.

4 Reinsert the m edia printing face up.

Make surethemediaislyingflat and doesn’texceedthe media limit mark. Check to see if the media width guides are correct.

5 Open the right-side door, then close it.

The media jam message is no longer displayed in the Status Display message window.

Clearing Media Jams74

Inside the Printer

Media Path Jam

1 Pull the right door release lever, and

then carefully open the right door.

Attention

Do not pull jammed media from the top of the printer through the fuser unit because unfused toner may contaminate the fuser rollers.

If it is difficult to remove the jammed media,turn themisfeed-clearingdial counterclockwise to feed the media downward.

2 If a misfeed occurs in the vertical

transportarea, opentheinner media guide, and then pull the misfed mediadowntoremoveit.

3 Close t he inner media guide.

Clearing Media Jams

Fuser Jams

1 Lift up the two fuser unit levers.

When removing the jammed media, be careful not to touch the transfer belt. Touching the transfer belt may result in poor print quality.

2 Open the misfeed-clearingguidefor

the fuser unit, and then, while checking the misfeed, pull the jammed media down to remove it.

3 Close the misfeed-clearing guide for

the fuser unit.

4 Lower the two fuser unit levers.

Attention

Be sure to lower the two fuser unit levers before closing the right door. If thelevers are notlowered, theright door cannot be closed.

Clearing Media Jams76

5 Close t he right-side door securely.

The media jam message is no longer displayed in the Status Display message window.

Duplex Option

1 Pull off the top of the duplex option

to open the duplex option cover.

2 Remove the jammed media in the directions shown in the illustration.

Clearing Media Jams

3 Open the right-side door, then close it.

The media jam message is no longer displayed in the Status Display.

Output Tray

Remove jammed media from the output tray by gently pulling it to the left away from the media exit area.

Clearing Media Jams78

Solving Problems with Media Jams



Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media.

Symptom Cause Solution

Several sheets go through the printer together.

Media jam message continues to displayin the Status Display.

Duplex option jams.

The front edges of the media are not even.

The media is moist from humidity.

Toomuchstatic electricity is present.

Right-side door needs to be opened and closed again to reset the printer.

Some media remains jammed in the printer.

Thewrongmediais being used.

Media may still be jammed.

Remove the media and even up the front edges, then reload it.

Removethemoist media andreplace it with new, dry media.

Do not fan t ransparency media.

Open and close the right-side door of the printer again.

Recheck the media path and make sure you have removed all of the media jams.

Use onlysupported media.See “Media Specifications” on page 11.

Only plain paper, 16–24 lb (60–90

g/m

) can be autoduplexed if the optionalduplexunit is installedandthe media type issetproperly in the driver. See “MediaSpecifications” on page11 for supported sizes.

Make sure that you have not mixed media types in Tray 1.

Do not duplex custom-sized media, envelopes, labels,thick stock, or transparencies.

Recheck the media path inside the duplex unit and make sure that you have removed all of the jammed media.

Solving Problems with Media Jams

Symptom Cause Solution

Media is jamming.

The media is not correctlypositioned in the tray.

The number of sheets in the tray exceeds the maximum allowed.

Themedia guidesare not correctly adjusted to the media size.

Warped or wrinkled mediaisloaded inthe tray.

The media is moist from humidity.

The recommended transparency (OHP) or label paper is facing the wrong way in Tray 1.

Envelopes are facing the wrong way in Tray 1.

Multiple sheets of transparency (OHP) media are collecting static electricity in the tray.

Unsupported media (wrong size, thickness, type, etc.) is being used.

Media supply roller is dirty.

Remove the jammed media and reposition the media properly in the tray.

Remove the excess media and reload the correct number of sheets in the tray.

Adjust the regulation guidesin the tray to match the size of the media.

Remove the media, smooth it out, and reload it. If it still jams, do not use that media.

Removethemoist media andreplace it with new, dry media.

Load the transparencies or labels according to the manufacturer’s instructions.

Load the envelopes in Tray 1 so the flaps are facing down.

If the flaps are on the short edge, set the envelopes in Tray 1 so that the flaps are on the printer side.

Remove the OHP media and load it in the tray onesheetata time. Do not fan transparencies before loading them.

Use media that is covered by the printer warranty.

Clean the media supply roller. For more details, refer to “Media

Rollers” on page 63.

Solving Problems with Media Jams80

Solving Other Problems

Symptom Cause Solution

Printer power is not on.

Data was sent to the printer, but it doesn’tprint.

The Status Display displays

Toner Low

much sooner than expected

The powercordis not correctlyplugged into the outlet.

Something is wrong with the outlet connected to the printer.

The power switch is not correctly turned on (I position).

The printer is connectedtoan outlet with a voltage or frequency that does not match the printer specifications.

An error message is displayed in the Status Display.

A high-capacity toner cartridgewas loaded, butthetoner sizewas set at standard capacity.

The toner cartridgeis defective.

Turn the power switch off (O position), then remove the power cord from the outlet and plug it back in.

Plug another electrical appliance into the outlet and see whether it operates properly.

Set the power switch to the off (O) position, then set it back to the on (I) position.

Use a power source with the specifications listed in appendix A, “Technical Specifications.”

Handle according to the message displayed.

In the Status Display’s Printer menu, choose Toner Replace... and then select the capacity listed on the toner cartridge label.

In the Status Display’s Printer menu, choose Toner Replace..., remove the toner cartridge,and check fordamage. If it is damaged, replace it.

Solving Other Problems

Symptom Cause Solution

Printing takes too much time.

Blank pages come out duringaprint job.

Notall pages print.

The printer is set to a slow printing mode (for example, thick stock or transparency).

The printer is set to power saving mode.

The job is very complex.

Oneormoreofthe toner cartridges are defective or empty.

The wrong media is being used.

The printer has the wrong kind of cable, or the printer is not configuredfor the correct cable and port.

The Cancel key was pressed.

Themediatrayis empty.

Adocument isprinted with an overlay file which has been created by a non-magicolor 2300W driver.

It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver.

It takes time for printing to start in power saving mode. If you do not want to use this mode, disable it (Status Display’s Printer/Maintenance... menu).

Wait. No action needed.

Check the toner cartridges. The image does not print if the cartridges are empty.

Check that the media type set in the driver matchesthemedialoadedinthe printer.

Check your cable.

Make sure no one pressed the Cancel key while your job was printing.

Check that the media trays are loaded with media, in place, and secure.

Print the overlay file using a magicolor 2300W printer driver.

Solving Other Problems82

Symptom Cause Solution

Printer resets or turns off frequently.

You are experiencing problems duplexing.

WithN-upon multiple copies, the output is incorrect.

The powercordis not properlyconnected to the AC outlet.

A system error occurred.

Media or settings are not correct.

Both the driver and the application have been set for collation.

Turn offtheunit, confirm thatthepower cord is properly connected to the AC outlet, and turn the unit back on.

Contact Technical Support with the error information. See the Service & Support Guide for a list of sources of service and support in many areas of the world. The most current worldwide information can be found at www.minolta-qms.com.

For autoduplexing, make sure that you have a duplex option installed.

Make sure that you are using correct media.



Seethetableonpage11for supported media.



Do not duplex custom-sized media, envelopes, labels,postcards, thick stock, or transparencies.



Make sure that you have not mixed media types in Tray 1.

Make sure that your document has more than one page.

Use the printerdriver to make sure that the duplex unit is in the “Installed Options” list on t he Device Options Setting.

In the printer driver (Properties/Setup/ Duplex/Booklet), choose “Short Edge Binding” (flipped as on a clipboard) or “Long Edge Binding” (flipped as in a loose-leaf notebook).

For N-up on duplexed pages, choose Collate only in the driver’s Paper Tab. Do not set collation in the application.

For N-up on multiple copies, choose Collate only in the driver’s Paper Tab. Do not set collation in the application.

Solving Other Problems

Symptom Cause Solution

Booklet Left and Right Binding output is incorrect.

The printer pauses approximately 90 seconds.

Both the driver and the application have been set for collation.

The printer pauses for the color calibrationprocedure (also known as the Auto-Image Density Control [AIDC] cycle).

This process is provided to make sure reliable printer operation with optimum output quality. If you open the door before the Ready indicator on the control panel lights up and the Error indicator turns off, the printer stops and repeats the calibrationcycle.

For Booklet Left Binding and Booklet Right Binding, choose Collate only in the driver’s Paper Tab. Do not set collation in the application.

Wait while your printer automatically pauses to do an AIDC calibration cycle after 200 1-sided pages of a continuousprint run.

Solving Other Problems84

Symptom Cause Solution

The printer pauses approximately 150 seconds.

You hear unusual noises.

The printer pauses for the color calibrationprocedure (also known as the Auto-Image Density Control [AIDC] cycle).

This process is provided to make sure reliable printer operation with optimum output quality. If you open the door before the Ready indicator on the control panel lights up and the Error indicator turns off,the printer stops and repeats the calibrationcycle.

The printer is not level.

The media tray is not installed correctly.

There is a foreign object stuck inside the printer.

Wait while your printer automatically pauses to do an AIDC calibration cycle after rebooting your printer when there has been an environmental change such as in temperature or humidity.

Wait while your printer automatically pauses to do an AIDC calibration cycle after “waking up” from Energy Saver mode with more than 1,000 pages since the last AIDC cycle.

Wait while your printer automatically pauses to do an AIDC calibration cycle after the installation of a new toner cartridge or OPC drum cartridge.

Put the printer on a flat, hard, level surface not to exceed ±1° slant in any direction.

Remove the media tray that you are printing from and reinsert it completely into the printer.

Turn off the printer and remove the object. If you cannot remove it, contact Technical Support.

Solving Other Problems

Symptom Cause Solution

Media is wrinkled.

The media is moist from humidity or having water spilled on the paper supply.

Thetransferrolleror fuser unit may be defective.

Unsupported media is being used.

Removethe moistmedia and replace it with new, dry media.

Check them for damage. If necessary, contact Technical Supportwith the error information.Go to www.minoltaqms.com/support/ or see the Service & Support Guide for support telephone numbers.

Use MINOLTA-QMS-approved media. Refer to “Media Types” on page 12. Check www.minolta-qms.com/support (click on “Answer Base”)forcurrently approved media.

Solving Other Problems86

Solving Problems with P rinting Quality

Symptom Cause Solution

Nothing is printed, or there are blank spots on the printed page.

Oneormoreofthe toner cartridgesare damaged.

The printer driver is not set correctly.

The OPC drum cartridge is damaged.

The media is moist from humidity.

The media set in the printer driver mismatches the media loaded in the printer.

The power source does not match the printer specifications.

Several sheets are beingfedatthe same time.

Media is not set properly in the media tray.

The printer is not sitting on a level surface.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Printer/Toner Replace... menu).

Select the proper setting in the printer driver to switch from transparency (OHP) film to p lain paper.

Remove the OPC drum cartridge and check for damage. If it is damaged, replace it.

Adjust the humidity for paper storage. Removethemoist media andreplace it with new, dry media.

Load the correct media in the printer.

Use a power source with the proper specifications.

Remove the media from t he tray and check for static electricity. Fan plain paper or other media (but not transparencies), and replace it in the tray.

Remove the media, tap it to straighten it out, return it to the media tray, and realign the media guides.

Relocate the printer on a flat, hard, stable, level surface that is large enough to hold the printer.

Solving Problems with Printing Quality

Symptom Cause Solution

Entire sheet is printed in black or color.

One or more of the toner cartridges are defective.

The OPC drum cartridge is damaged.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Printer/Toner Replace... menu).

Remove the OPC drum cartridge and check for damage. If it is damaged, replace it.

Image is too light;there is low image density.

Image is too dark.

Laser lens cover is dirty.

The media is moist from humidity.

There is not much toner left in the cartridge.

One or more of the toner cartridgesare defective.

Media type may be set incorrectly.

One or more of the toner cartridgesare defective.

The OPC drum cartridge is damaged.

Clean thelaser lens cover andperform an AIDC calibration cycle(Status Display’s Printer/Power On Test menu). Wait until the test is finished, the Ready indicator on the control panel lights up, and the Error indicator turns off.

Remove the moist media and replace with new, dry media.

Replace the toner cartridge (Status Display’s Printer/Toner Replace... menu). If the new cartridge capacity is different,selectthe toner cartridge capacity (Status Display’s Printer/ Toner Replace... menu).

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Pr inter/Toner Replace... menu).

When printing envelopes, labels, postcards, thick stock, or transparencies specify the appropriate mediatypeintheprinterdriver.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Pr inter/Toner Replace... menu).

Remove the OPC drum cartridge and check for damage. If it is damaged, replace it.

Solving Problems with Printing Quality88

Symptom Cause Solution

Image is blurred; backgro undis lightlystained; thereis insufficient glossofth e printed image.

Oneormoreofthe toner cartridgesare defective.

The OPC drum may be misinstalled or defective.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Printer/Toner Replace... menu).

Reinstall the OPC drum cartridge. If it is damaged, replace it.

The print or color density may be uneven.

Irregular print or mottled image appears.

Oneormoreofthe toner cartridges may be near empty or damaged.

The OPC drum cartridge may have been misinstalled or is defective.

The printer is not on a level enough surface.

The media is moist from humidity.

Humidity may be too high.

Media with specifications not coveredby theprinter warranty is being used.

Oneormoreofthe toner cartridgesare defective.

The OPC drum cartridge is damaged.

Install new toner cartridges (Status Display’s Printer/Toner Replace... menu).

Reinstall the OPC drum cartridge. If it is damaged, replace it.

Level the printer (not exceeding ±1° slant at any point around the machine).

Removethemoist media andreplace it with new, dry media.

Adjust the humidity in the paper storage area.

Use media that is covered by the printer warranty.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Printer/Toner Replace... menu).

Remove the OPC drum cartridge and check for damage. If it is damaged, replace it.

Solving Problems with Printing Quality

Symptom Cause Solution

There is insufficient fusing or the image comes off when rubbed.

There are toner smudges or residual images.

The media is moist from humidity.

Media with specifications not coveredbythe printer warranty is being used.

The media type may be incorrectly set.

One or more of the toner cartridgesare misinstalledor defective.

Removethemoist media andreplace it with new, dry media.

Use media that is covered by the printer warranty.

When printing envelopes, labels, postcards, thick stock, or transparencies the appropriate media type must be specified in the printer driver.

If the toner smudges are on only the front of the page:

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Pr inter/Toner Replace... menu).

Solving Problems with Printing Quality90

Symptom Cause Solution

There are toner smudges on the backside of the page (whether or not it has been duplexed).

Abnormal areas(white, black, or color) appear in a regular pattern.

The paper transport rollers may be dirty.

The media path is dirty with toner.

Oneormoreofthe toner cartridgesare defective.

The OPC drum cartridge is defective.

The laser lens cover may be dirty.

The toner cartridge is damaged.

The OPC drum cartridge is damaged.

Clean the paper transport, pressure, and fuser oil rollers.

If you think the t ransport roller should be replaced, contact Technical Supportwiththeerror information.See the Service & Support Guide for a list of sources of service and support in many areas of the world. The most current worldwide information can be found at www.minolta-qms.com.

Print several blank sheets and the excess toner should disappear.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Printer/Toner Replace... menu).

Remove the OPC drum cartridge and check for damage. If it is damaged, replace it.

Check to see if the laser lens cover is dirty. Ifnecessary, clean it with a clean soft cloth.

Remove the toner cartridge with the color causing the abnormal image. Replace it with a new toner cartridge.

Replace the OPC drum cartridge.

Solving Problems with Printing Quality

Symptom Cause Solution

Image defects.

Lateral lines or bands appear on image.

Colors look drastically wrong.

The laser lens cover is dirty.

The toner cartridgeis leaking.

The toner cartridgeis damaged.

The OPC drum cartridge is damaged.

The printer isnoton a level enough surface.

The media path is dirty with toner.

One or more of the toner cartridgesare defective.

The OPC drum surface is scratched or damaged.

One or more of the toner cartridges are malfunctioningor expired.

One or more of the toner cartridges are low or out.

Clean the laser lens cover with a soft, dry cloth.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Pr inter/Toner Replace... menu).

Remove the toner cartridge with the color causing the abnormal image. Replace it with a new toner cartridge.

Replace the OPC drum cartridge.

Level the printer (not exceeding ±1° slant).

Print several sheets and the excess toner should disappear.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Pr inter/Toner Replace... menu).

Remove the OPC drum cartridge and check the green photosensitive surface for scratches. If it is damaged, replace it.

Removethetonercartridges andverify that the toner is distributedevenly on the cartridge roller, and reinstall the toner cartridges.

ChecktheStatus Displayfor a

Toner Low Empty

replace the specified toner cartridge.

COLOR

or COLOR Toner

message. If necessary,

Solving Problems with Printing Quality92

Symptom Cause Solution

Colors are not registering properly; colors are mixed or have pageto-page variation.

The color has a poor reproduction or has poor color density.

The front door may not be properly closed.

The OPC drum cartridge is not correctly seated.

Oneormoreofthe toner cartridgesare defective.

The media is moist from humidity.

The paper image transfer is defective.

The Auto-Image Density Control (AIDC) detection sensor is dirty.

Make sure that the printer’s front door is closed.

Remove the OPC drum cartridge and reinstall it.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Status Display’s Printer/Toner Replace... menu).

Removethemoist media andreplace it with new, dry media.

Check the OPC drum cartridge. If necessary, replace it.

Clean thelaser lens cover andperform an AIDC calibration cycle (Status Display’s Printer/Power On Test menu). Wait until the test is finished, the Ready indicator on the control panel lights up, and the Error indicator turns off.

If the problem persists, contact Technical Support. See the Service & Support Guide for a list of sources of service and support in many areas of the world. The most current worldwide information can be found at www.minolta-qms.com.

If the problem is not resolved, even after all of the above have been performed, contactTechnical Support with the error information. Go to www.minolta-qms.com/support/ or see the Service & Support Guide for support telephone numbers.

Solving Problems with Printing Quality

Status, Error, and Service Messag es

Status, error,and service messages are displayed in the Status Display. They provide informationabout your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the Status Display message window.

Standard Status Messages

This message... means... do this...

Canceling Job The job is being cancelled. No action needed. Energy Saver The printer is in Energy

Saver mode to reduce power consumption during periods of inactivity. When a print job is received, the printer returns to normal power within 180 seconds.

Printer Idle The printer is on and r eady

to receive data.

Printing The printer is printing. Processing The printer is processing

data.

Warming Up The printer is warming up.

Error Messages

This message... means... do this...

Put COLOR Toner Cartridge

Drum is not Attached The OPC drum

No Duplex Unit Duplex printing was

The indicated toner cartridge is not installed properly.

cartridge is not installed.

specified with the printer driver, but the duplex unit is not attached to the printer.

Status, Error, and Service Messages94

Install the indicated toner cartridge.

Installthe OPC drum cartridge.

Stop the print job, and then either change the printer driver setting or attach the duplex unit to the printer.

MINOLTA-QMS magicolor 2300W User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Utilities and Documentation CD-ROM

Drivers and Utilities

Installing the Printer Drivers and Software

System Requirements

For a Local Connection

For a Shared N etwork Printer

Selecting Driver Options/Defaults

Uninstalling the Printer Driver

Using Media

Introduction

Media Specifications

Media Types

Plain Paper

Thick Stock

Envelopes

Labels

Letterhead and Memo Media

Postcards

Transparencies

What Is the Guaranteed Imageable ( Printable) Area?

Page Margins

Loading Media

Tray 1 (Multipurpose Tray)

Duplexing

Output Tray

Media Storage

Additional Assistance

About the Control Panel

Control Panel Key

Indicator Lights

Introduction

Displaying Printer Driver Sett ing s

Displaying Settings in Windows 2000/XP

Displaying Settings in Windows Me/98

Common Settings on All Tabs

Common Buttons

Setup Tab

Paper Tab

Quality Tab

Color Matching

Device Options Setting Tab

Working with the Status Display

Environment

Opening the Status Display and Showing Supplies Status

Using the Status Display

Working with the Display Menu

WorkingwiththePrinterMenu

Closing the Status Display

Consumable Life Expectancies

Plain Paper

Special Media

Auto-Image Density Control (AIDC)

Toner Cartridge Life

Replacing Consumables

Refilled Toner Cartridges

Replacing a Toner Cartridge

Replacing the Waste Toner Bottle

Replacing the OPC Drum Cartridge

Ordering Consumables

Maintaining the Printer

Cleaning the Printer

Interior

Media Rollers

Printer Interior and Laser Lens Cover

Troubleshooting

Introduction

Preventing Media Jams

Understanding the Media Path

Tray 1 (Multipurpose Tray)

Duplex Option

Clearing Media Jams

Handling Media Jams by Location

Tray 1 (Multipurpose Tray)

Inside the Printer

Duplex Option

Output Tray