MINOLTA-QMS magicolor 2300 DL User guide

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magicolor 2300 DL User’s Guide

1800687-001A

Thank You

Thank you for purchasing a MINOLTA-QMS printer.

Trademarks

The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-QMS logo, and magicolor.

Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owners.

Proprietary Statement

The digitally encoded software included with your printer is Copyrighted © 2002 by MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of MINOLTA-QMS, Inc.

This guide is Copyrighted © 2002 by MINOLTA-QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of MINOLTA-QMS, Inc.

Notice

MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, MINOLTA-QMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated.

Registering the Printer

Mail—Fill out and send in the registration card enclosed in your shipment or downloaded from www.onlineregister.com/minolta-qms/

Internet—Follow the instructions on www.onlineregister.com/minolta-qms/

Software Utilities CD-ROM—Follow the instructions on the CD-ROM.

1 Software Installation ............................................................................ 1

Utilities and Documentation CD-ROM 2

Drivers and Utilities 2

Installing the Printer Drivers and Software 3

System Requirements 3 Windows 4 Selecting Driver Options/Defaults 5 Uninstalling the Printer Driver 7

2 Using Media .......................................................................................... 9

Introduction 10 Media Specifications 11 Media Types 12

Plain Paper 12

Thick Stock 13

Envelopes 14

Labels 15

Letterhead and Memo Media 16

Postcards 16

Transparencies 17

What Is the Guaranteed Imageable (Printable) Area? 18 Page Margins 19

Loading Media 20

Tray 1 (Multipurpose Tray) 20

Tray 2 (Optional Lower Feeder Unit Media Tray) 23 Duplexing 24 Output Tray 26 Media Storage 26 Additional Assistance 27

3 Working with the Printer .................................................................... 29

About the Control Panel 30

Control Panel Indicators and Keys 30 Cancelling Print Jobs 31 Configuration Menu Overview 32

MENU/ENGINE Submenus 33 Selecting a Message Window Language 34

Special Pages Menu 34

Engine Menu 34

Service Menu 35

Network Menu 36

Consumables Menu 36

4 Working with the Printer Driver ......................................................... 37

Displaying Printer Driver Settings 38

Displaying Settings in Windows 2000/XP 38

Displaying Settings in Windows NT 4.0 38

Displaying Settings in Windows Me/98/95 38

Common Settings for All Tabs 39

Common Buttons 40 Setup Tab 41 Paper Tab 42 Quality Tab 43 Device Options Setting Tab 44

5 Working with the Status Display ....................................................... 45

Working with the Status Display 46

Environment 46

Opening the Status Display and Showing Supplies Status 46 Using the Status Display 47 Altering the Size of the Status Display Window 48 Closing the Status Display 48

6 Replacing Consumables .................................................................... 49

Consumable Life Expectancies 50

Contentsii

Plain Paper 50 Special Media 51 Auto-Image Density Control (AIDC) 51 Toner Cartridge Life 52

Replacing Consumables 52

Refilled Toner Cartridges 53 Replacing a Toner Cartridge 53 Replacing the Waste Toner Bottle 58 Replacing the OPC Drum Cartridge 59

Ordering Consumables 62

7 Maintaining the Printer ....................................................................... 63

Maintaining the Printer 64 Cleaning the Printer 66

Exterior 66 Interior 67 Media Rollers 67 Printer Interior and Laser Lens Cover 72

8 Troubleshooting ................................................................................. 75

Introduction 76 Printing a Configuration Page 76 Preventing Media Jams 77 Understanding the Media Path 78

Tray 1 (Multipurpose Tray) 78 Tray 2 (Optional Lower Feeder Unit with 500-sheet Media Tray) 78 Duplex Option 78

Clearing Media Jams 79

Handling Media Jams by Location 79 Tray 1 (Multipurpose Tray) 79 Tray 2 (Optional Lower Feeder Unit Media Tray) 80 Inside the Printer 82 Duplex Option 84

Output Tray 85 Solving Problems with Media Jams 86 Solving Other Problems 89 Solving Problems with Printing Quality 94 Status, Error, and Service Messages 101

Standard Status Messages 101

Error Messages 102

Service Messages 106 Additional Assistance 107

9 Installing Accessories ...................................................................... 109

Introduction 110 Antistatic Protection 111

Contents

iii

Dual In-Line Memory Module (DIMM) 111

Improved Performance or High Coverage 112 Duplex Option 115 Optional Lower Feeder Unit and Tray 2 119

10 Repacking the Printer ....................................................................... 123

Storing the Printer 124 Relocating Your Printer 124 Repacking the Printer 125 Reinstalling the Printer 135

Reinstalling a Transfer Belt Unit 136

A Technical Specifications ..............................................................................137

Requirements 138

Space Requirements 138

Location Requirements 140 Interface Panel 141

Power Requirements 142

ENERGY STAR Compliance 143 Engine and Controller Specifications 144

Engine 144

Print Speed—Simplex 144

Print Speed—Autoduplex 144

General 145

Controller 145

Electrical 146

Hazardous Chemical Substance Reporting 148

Physical 148 Consumable Life Expectancies 149

Plain Paper 149

Special Media 149 Regulatory Compliance 151 Safety Information 152

For Norway Users 154

For Finland, Sweden Users 155

Warning and Precaution Symbols 156

Meaning of Symbols 156 Working Safely with Your Laser Printer 159

Index......................................................................................................................161

Contentsiv

Software

Installation

Utilities and Documentation CD-ROM

Drivers and Utilities

Drivers

Drivers/Location Use/Benefit

Printer Driver for Windows Me/98/95 These drivers give you access to all of Printer Driver for Windows XP/2000 Printer Driver for Windows NT 4.0

Utilities

Utilities Use/Benefit

Print Monitor magicolor TCP/IP port in Windows

Status Display See also “Working with the Status

the printer features, including finishing and advanced layout. See also “Working with the Printer Driver” on page 37.

Me/98/95 environments

Microsoft Print Monitor in Windows XP/2000/NT environments

Display” on page 45.

Utilities and Documentation CD-ROM2

Installing the Printer Drivers and Software

System Requirements

 PC with a clock speed of 200 MHz or more (300 MHz recommended) Intel

Pentium/Celeron series, AMD K6/Athron/Duron family, or compatible processor

 Microsoft Windows 95, Windows 98/98SE, Windows Me, Windows NT 4.0

Workstation, Windows 2000 Professional, Windows XP Home Edition/ Professional

 Free hard disk space

– Approximately 20 MB of free hard disk space for printer driver and

status display

– Approximately 16 MB of free hard disk space for image processing

 Memory capacity

– Windows 95/98/98SE/NT 4.0 Workstation:

At least 32 MB of RAM

– Windows Me:

At least 32 MB of RAM

– Windows 2000 Professional:

At least 64 MB of RAM

– Windows XP Home Edition/Professional:

At least 128 MB of RAM

 CD-ROM drive

 10BaseT/100BaseTX Ethernet interface port, IEEE 1284 compliant type B

parallel port, or USB Revision 1.1 compliant port

Installing the Printer Drivers and Software

Windows

Insert the magicolor 2300 DL Utilities and Documentation CD-ROM in your PC’s CD-ROM drive. The CD-ROM installer program starts automatically (if not, browse with the Windows Explorer to the CD-ROM location and double-click on setup.exe).

2 Choose Printer Setup.

3 Follow the instructions on the

screen to install printer drivers, printer management utilities, and latest printer system software.

 Note: If your printer’s system software is newer than the version

on the CD-ROM, an error page will print. The installation program will not install an older version of system software over a newer version.

4 When you have finished installing drivers and software, choose Main

Menu.

5 If you want to register your printer, review the driver or utility

documentation, or purchase supplies online, do that now.

6 Choose Exit.

7 Remove the Utilities and Documentation CD-ROM from your PC’s

CD-ROM drive and store it in a safe place.

Windows4

Selecting Driver Options/Defaults

Before you start working with your printer, you are advised to verify/change the default driver settings. Also, in case you have options installed, you should “declare” the options in the driver.

1 Choose the driver’s properties as follows:

– (Windows Me/98/95)

From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Properties. Choose the --> 32-bit Driver Setup tab.

– (Windows 2000/XP)

From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Properties. Choose Printing Preferences.

– (Windows NT 4.0)

From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Document Defaults.

2 Choose the Paper tab. Select the

default settings for your printer, such as the default media format you use.

3 Click on Apply. 4 If you have installed available

options, proceed with the next step. Otherwise, proceed with step 8.

Selecting Driver Options/Defaults

5 Select the

Device Options Setting tab.

6 Select an

option (one at a time) and click Add. The option moves to the Installed Options list.

 If you accidentally select an uninstalled option, select the option in the

Installed Options list and then click Remove.

7 Click Apply.

 Depending on the version of the operating system, Apply may not

appear. If this is the case, continue with the next step.

8 Click OK to exit from the properties (preferences) dialog box.

Selecting Driver Options/Defaults6

Uninstalling the Printer Driver

This section describes how to uninstall the magicolor 2300 DL Printer Driver if necessary.

1 From the Window’s taskbar, select Start/Programs/magicolor 2300DL

uninstall.

2 In the Uninstall

window, select the magicolor 2300 DL. Then click on Uninstall.

3 The magicolor 2300 DL driver

will be uninstalled from your computer.

4 Restart your computer.

Uninstalling the Printer Driver

Using Media

Introduction

This chapter provides information on handling, selecting, loading, and storing

media.

Getting Started

What types and sizes of media can I load? page 11

What Is the guaranteed imageable (printable) area? page 18

Other Information

How do I load media? page 20

How do I duplex? page 24

How do I store media? page 26

Where can I order MINOLTA-QMS-approved media or get more information?

 All media is fed short edge first, face up.

 There is a 0.157" (4 mm) non-print border for all edges on all media

types. Refer to page 18 for paper longer than 11.7" (297 mm).

 See your application documentation for specific information on formatting

data and printing.

 Try printing your data on a plain sheet of paper first to check placement.

 Only plain paper, 16–24 lb (60–90 g/m

“Media Specifications” for supported sizes.

) can be autoduplexed. See

page 27

Attention

Use only MINOLTA-QMS-approved media. Using unsupported media

such as inkjet paper will result in damaging the printer and in voiding

your warranty.

Introduction10

Media Specifications

What types and sizes of media can I load?

Media Media Size Tray* Duplex Mode Weight

Inches Millimeters

A4 8.2 x 11.7 210.0 x 297.0 1 or 2 Yes

A5 5.9 x 8.3 148.0 x 210.0 1 No

B5 (JIS) 7.2 x 10.1 182.0 x 257.0 1 No

Custom, Minimum 3.6 x 8.3 92.0 x 210.0 1 No

Custom, Maximum 8.5 x 14.0 216.0 x 356.0 1 No

Executive 7.25 x 10.5 184.0 x 267.0 1 No

Folio 8.3 x 13.0 210.0 x 330.0 1 Yes

Foolscap 8.0 x 13.0 203.2 x 330.2 1 Yes

Government Legal 8.5 x 13.0 216.0 x 330.0 1 Yes

Kai 16 7.3 x 10.2 185.0 x 260.0 1 No

Kai 32 5.1 x 7.3 130.0 x 185.0 1 No

Legal 8.5 x 14.0 215.9 x 355.6 1 Yes

Letter 8.5 x 11.0 215.9 x 279.4 1 or 2 Yes

Letter Plus 8.5 x 12.7 215.9 x 322.3 1 Yes

Statement 5.5 x 8.5 140.0 x 216.0 1 No

UK Quarto 8.0 x 10.0 203.2 x 254.0 1 No

A4 Transparency 8.2 x 11.7 210.0 x 297.0 1 No

Letter Transparency 8.5 x 11.0 215.9 x 279.4 1 No

Japanese Postcard 3.9 x 5.8 100.0 x 148.0 1 No

Envelope B5 (ISO) 6.9 x 9.8 176.0 x 250.0 1 No

Envelope C5 6.4 x 9.0 162.0 x 229.0 1 No

Envelope C6 4.5 x 6.4 114.0 x 162.0 1 No

Envelope Commercial #10

Envelope International DL

Envelope Monarch 3.9 x 7.5 99.0 x 190.5 1 No

Envelope Chokei #3 4.7 x 9.2 120.0 x 235.0 1 No

Envelope Chokei #4 3.5 x 8.1 90.0 x 205.0 1 No

Thick Stock—Only supported for letter, A4, or smaller media.

Custom, Minimum 3.6 x 5.8 92.0 x 148.0 1 No

Custom, Maximum 8.5 x 11.7 216.0.0 x

Notes: *Tray 1 = Multipurpose Tray (MPT),

Tray 2 = Optional Lower Feeder Unit Media Tray (letter or A4 media only)

4.1 x 9.5 104.1 x 241.3 1 No

4.3 x 8.7 110.0 x 220.0 1 No

297.0

Plain Paper

Transparency

Postcard

Envelope

Thick Stock

16–24 lb bond (60–90 g/m²)

Use only approved media

25–90 lbs (91–163 g/m²)

Media Specifications

Media Types

Before purchasing a large quantity of special media, do a trial printing

with the same media and check print quality. Check our web site

www.minolta-qms.com for a list of currently approved media.

Keep media on a flat, level surface in its original wrapper until it is time to

load it.

Plain Paper

Capacity Tray 1

(multipurpose tray)

Tray 2 (optiona l lower feeder unit media tray)

Orientation Face up Ty pe Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to www.q-shop.com.

Driver Mode

Weight 16–24 lb bond (60–90 g/m²) Duplexing See page 11 for supported sizes.

Use media that is

Suitable for plain-paper laser printers, such as standard or recycled office

paper.

Plain paper

200 sheets of 22 lb bond (80 g/m capacity for other weights varies accordingly.

500 sheets of 22 lb bond (80 g/m2) paper (letter/A4 only); capacity for other weights varies accordingly.

) paper;

Attention

Do not use the media types listed below. These could cause poor print

quality, media jams, or damage to the printer.

Do not use media that is

 Coated with a processed surface (such as carbon paper, digitally gloss-

coated media, colored paper that has been treated)

 Carbon backed

 Unapproved iron-on transfer media (heat-sensitive paper, heat-pressure

paper, heat-press transfer paper)

Media Types12

 Cold-water-transfer paper

 Pressure sensitive

 Designed specifically for inkjet printers (superfine paper, glossy paper,

glossy film, postcards, etc.)

 Already been printed on by another printer, copier, or fax machine

 Dusty

 Wet (or damp)

 Keep media between 35% to 85% relative humidity. Toner does

not adhere well to moist or wet paper .

 Layered

 Adhesive

 Folded, creased, curled, embossed, warped, or wrinkled

 Perforated, three-hole punched, or torn

 Too slick, too coarse, too textured

 Different in texture (roughness) on the front and back

 Too thin or too thick

 Stuck together with static electricity

 Composed of foil or gilt; too luminous

 Heat sensitive or cannot withstand the fusing temperature (356° F/180° C)

 Irregularly shaped (not rectangular or not cut at right angles)

 Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons

 Acidic

 Any other media that is not approved

Thick Stock

Paper thicker than 24 lb (90 g/m2) bond is referred to as thick stock. Test all thick stock to ensure acceptable performance and to ensure that the image does not shift.

Capacity Tray 1 Up to 50 thick stock sheets, depending on their

thickness. Thick stock is supported only in letter, A4, or smaller media sizes.

Tray 2 Not supported Orientation Face up Ty pe Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to www.q-shop.com.

Media Types

Driver Mode

Weight 25–43 lb bond (91–163 g/m²) Duplexing Not supported Notes 43 lb (163 g/m²) bond is also referred to as 90 lb index stock.

Do not use thick stock that is

Thick stock

 Mixed with any other media in the media trays (as this will cause printer

jamming)

Envelopes

Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded.

Capacity Tray 1 Up to 50 envelopes, depending on their thickness

Tray 2 Not supported Orientation Face up Ty pe Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to www.q-shop.com.

Driver Mode

Weight 25–43 lb bond (91–163 g/m²) Duplexing Not supported

Envelope

Use envelopes that are

 Common office envelopes approved for laser printing with diagonal joints,

sharp folds and edges, and ordinary gummed flaps

 Because the envelopes pass through heated rollers, the gummed

area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem.

 Approved for laser printing

 Dry

 Printed on the front address side only

Do not use envelopes that have

 Sticky flaps

 Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for

sealing

Media Types14

 Transparent windows

 Too rough of a surface

 Material that will melt, vaporize, offset discolor, or emit dangerous fumes

 Been presealed

Labels

A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet:

 The face sheet must follow the plain paper specification.

 The face sheet surface must cover the entire carrier sheet, and no

adhesive should come through on the surface.

You can print continuously with label paper. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time.

Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. Check your application documentation for other information on printing labels.

Capacity Tray 1 Up to 50 label sheets, depending on their thickness

Tray 2 Not supported Orientation Face up Ty pe Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to www.q-shop.com.

Driver Mode

Weight 16–90 lb (60–163 g/m²) Duplexing Not supported

Labels

Use label sheets that are

 Recommended for laser printers

 Letter or A4 size (adhesive label stock)

Do not use label sheets that

 Have labels that easily peel off

 Have the backing sheets that have peeled away or have exposed

adhesive

Labels may stick to the fuser, causing them to peel off and media jams to occur.

Media Types

 Are precut or perforated

Do not use

Shiny backed paper

OK to use

Full-page labels (uncut)

Letterhead and Memo Media

Format letterhead or memo data within your application. Try printing your data on a plain sheet of paper first to check placement.

Capacity Tray 1 Up to 200 sheets, depending on their size and

thickness

Tray 2 Up to 500 sheets of 22 lb bond (80 g/m2) paper

(letter/A4 only)

Orientation Face up Ty pe Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to www.q-shop.com.

Driver Mode

Weight 16–24 lb bond (60–90 g/m²) Duplexing See page 11 for supported sizes (face up—top of page first).

Plain paper

Postcards

Format postcard data within your application. Try printing your data on a plain sheet of paper first to check placement.

Capacity Tray 1 Up to 50 postcards, depending on their thickness

Tray 2 Not supported Orientation Face up Ty pe Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to www.q-shop.com.

Media Types16

Driver Mode

Weight 16–90 lb (60–163 g/m²) Duplexing Not supported

Use postcards that are

 Recommended for laser printers

Do not use postcards that are

 Coated

 Designed for inkjet printers

 Precut or perforated

 Wa rp ed

Postcard

 If the postcard is warped, press on the warped

area before putting it in Tray 1.Preprinted or multicolored (may result in media jams)

Transparencies

Attention

Use only the MINOLTA-QMS-approved media. Using unsupported transparencies will result in damaging your printer and in voiding your warranty. Check www.minolta-qms.com for currently approved media. To order approved media, go to www.q-shop.com.

 Do not fan transparencies before loading them. Resulting static

electricity may cause printing errors.

 Do not handle transparencies too much. If you touch the face of the

transparencies with your bare hands, print quality may be affected.

 Keep the media path clean. Transparencies are especially sensitive to

a dirty media path. If there are shadows on either the top or the bottom of the sheets, see chapter 7, “Maintaining the Printer.”

 Remove transparencies as soon as possible from the output tray to

avoid static buildup.

You can print continuously with transparencies. However, this could affect the media feed, depending on the media quality, static buildup, and printing environment.

Format the information to be printed on the transparencies within your

Media Types

application. Try printing your data on a plain sheet of paper first to check placement.

 If you have problems feeding 50 sheets, try loading only 1–10 sheets

at a time. Loading a large number of transparencies at a time may cause static buildup, thus causing feeding problems.

Capacity Tray 1 Up to 50 transparencies, depending on their

thickness

Tray 2 Not supported Orientation Face up Ty pe Check www.minolta-qms.com/support (click on Answer Base)

for currently approved media. To order approved media, go to www.q-shop.com.

Driver Mode

Duplexing Not supported

Use transparencies that are

 Approved by MINOLTA-QMS

Do not use transparencies that

 Have static electricity that will cause them to stick together

What Is the Guaranteed Imageable (Printable) Area?

Transparency

The printable area on all media sizes is up to 0.157" (4 mm) from the edges of the media.

Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion.

This area is subject to both hardware limits (the physical media size and the margins required by the printer) and software constraints (the amount of memory available for the full-page frame buffer). The guaranteed imageable (printable) area for all media sizes is the page size minus 0.157" (4 mm) from all edges of the media.

a = 0a = 0.157" (4 mm)

Printable

a = 0.157" (4 mm)

Area

Nonguaranteed Area—Media Longer Than 11.7" (297 mm)

Any media longer than 11.7" (297 mm) has an additional nonguaranteed area of 0.236" (6 mm) on the bottom of each page.

Media Types18

Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.7" (347.6 mm).

a = nonprintable area

(0.157"/4 mm)

b = color guaranteed

printable area = up to 13.4"/

341.6 mm

c = monochrome

guaranteed printable area = up to 13.7"/

347.6 mm

m m 6

. 1 4 3

/ "

. 3 1

= b

Imageable Area—Envelopes

m m 6

. 7 4 3

/ "

. 3 1

= c

Envelopes have a nonguaranteed flap area that varies with envelope type.

 Envelope print

orientation is determined by your application.

Nonimageable area 0.157" (4 mm)

Nonguaranteed area

Guaranteed

area

Page Margins

Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose. If you choose a standard format, you may lose part of your image (due to imageable area constraints). If you can custom-size your page in your application, use those sizes given for the imageable area for optimum results.

Media Types

Loading Media

How do I load media?

Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup for the paper before inserting it in a tray.

 Do not fan transparencies.

Attention

Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.

When refilling media, first remove any media remaining in the tray. Stack it with the new media, even the edges, then reload it.

Tray 1 (Multipurpose Tray)

All supported media sizes and types can be printed from Tray 1. Letter and A4 plain paper can be printed from Tray 1 or Tray 2.

See “Media Specifications” on page 11 for more information about media.

Plain Paper

1 If you already have media in Tray 1 and wish to change it, remove the

media from Tray 1.

Loading Media20

2 Adjust the media guides to fit the appropriate

media sizes.

Squeeze the front media guide to open the media guides.

3 Load the media face up, short edge (or

letterhead) first.

Often, an arrow on the paper package label indicates the face-up (printing) side of the paper.

 A fill limit mark is provided on the

inside of the media guides on Tray 1 (the multipurpose tray). Tray 1 holds 200 sheets of 22 lb bond (80 g/m²) paper.

4 Slide the media guides up against the

edge of the media.

Attention

Always adjust the media guides after inserting the media. A guide that is not properly adjusted can cause poor print quality, media jams, or printer damage.

Loading Media

5 In the printer driver, select the appropriate media mode. Then print

the job.

Other Media

When loading media other than plain paper, set the media mode (for example, Envelope, Label, Thick Stock, or Transparency) in the driver.

 For optimum printing results it’s important to specify the type of media

loaded into Tray 1.

Envelopes

1 Flex the envelope stack (including the edges) to remove any stiffness. 2 Place the envelopes on a flat surface, and flatten them by pressing down

the corners.

3 Correct any bent corners, and then tap the envelopes on a flat surface to

align them.

4 Place the envelope stack into Tray 1 with the flap-side underneath. If the

flap is on the short end of the envelope, insert it into the printer first.

Print a single envelope to check the orientation before printing multiple copies.

5 Adjust the media guides to the width of the envelopes.

Make sure the guides are snug enough to keep the envelopes straight, but not so tight that they buckle the envelopes.

6 In the printer driver, select Envelope mode. Then print the job. 7 Open the flap of each envelope immediately (before it cools) after the

envelope is delivered to the output tray.

Loading Media22

Tray 2 (Optional Lower Feeder Unit Media Tray)

Depending on which tray you have purchased, letter or A4 plain paper can be printed from Tray 2.

1 Slide the media tray open.

2 Push the media pressure plate down to

lock it in position.

3 Load the paper face-up, short edge (or

letterhead) toward the right of the tray.

Often, an arrow on the media package label indicates the printing-side of the media.

Do not overfill the tray.

 A fill limit mark is provided on the

inside of the tray. Tray 2 holds 500 sheets of 22 lb bond (80 g/m²) paper.

Loading Media

Make sure that the paper fits easily between the guides and the paper corners are under the left and right mediaseparating tabs and are not bent.

4 Slide the tray back into the printer.

 If you have removed the tray from the

printer, slightly tilt up the tray to insert it into the rails to slide it back in.

5 In the printer driver, select the appropriate

media mode. Then print the job.

Duplexing

How do I print back-to-back (duplex)?

Select paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side. Check your application for margin information. For best results, print a small quantity to make sure the opacity is acceptable.

Duplex (2-sided) printing can be done manually or can be done automatically with the duplex option installed and selected.

Attention

Only plain paper, 16–24 lb (60–90 g/m2) can be autoduplexed. See “Media Specifications” for supported sizes.

Duplexing custom-sized media, envelopes, labels, postcards, thick stock, or transparencies is not supported.

How do I manually duplex?

 Media jams may occur if the printed sheet(s) are not reinserted

entirely flat.

Duplexing24

1 In the printer driver (Setup tab), select Duplex/Booklet/Off, then

double-click OK.

 If you do not have a duplex option installed, the Booklet setting

should always be turned off.

2 In the Print Document screen, select All. 3 Select and print the Odd-Numbered Pages. 4 Remove the media, flip it over blank face-side up, and select and print the

Even-Numbered Pages.

 If you are manually duplexing letterhead, in Tray 1, load the media

face-up with the letterhead first in. In Tray 2, load the media face-up with the top toward the right.

How do I autoduplex?

You should verify that the duplex option is physically installed on the printer to have the job duplex successfully. Otherwise, the print job will print as simplex even if you selected duplex.

Your printer is configured with 32 MB of RAM. Duplex (2-sided) printing can be done automatically with a duplex option and enough memory installed, and with a duplex option selected in the printer. For example, a 1200 x 600 dpi duplex legal-size monochrome page can be duplexed with 32 MB RAM for a standard business document, or it could require 64 MB of SDRAM or more for very high coverage (for example high content and graphics) pages. Additional memory can be added up to 288 MB. Very high coverage pages may revert to 600 dpi when duplex printing if enough memory is not installed.

The standard 32 MB RAM will allow printing of most standard color business documents at 2400 x 600 dpi. The chart below shows the minimum RAM required to print full-page coverage such as a full-page-size photograph.

Print Type

Media Size

Monochrome

Letter/A4 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 64 MB 64 MB Legal 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 64 MB 64 MB

Color

Letter/A4 32 MB 64 MB 64 MB 64 MB 128 MB 128 MB 256 MB 256 MB Legal 32 MB 64 MB 64 MB 64 MB 128 MB 128 MB 256 MB 256 MB

Notes *You can duplex 2400 x 600 with 32 MB based on standard

Simplex Duplex

600 x 600 dpi

business documents (for example, without graphics).

1200 x 600 dpi

2400 x 600 dpi

2400 x 600 line art dpi

600 x 600 dpi

1200 x 600 dpi

2400 x 600 dpi*

2400 x 600 line art dpi

Duplexing

Check your application to determine how to set your margins for duplex printing.

1 To print duplex (both sides of the sheet), load the media printing-side up.

a For Tray 1, load the media with the top of the media toward the back of

the tray.

b For Tray 2, load the media with the top of the media toward the right

side of the tray.

 In autoduplexing, the back side is printed first and the front side is

printed last.

2 Set the driver for the duplex layout you prefer.

Long Edge creates a document that flips horizontally as in a loose-leaf notebook; Short Edge creates a document that flips vertically, as on a clipboard.

3 Click OK.

Output Tray

All media is output to the output tray on top of the printer. The face-down output tray has a capacity of 200 sheets of 22 lb (80 g/m

) bond paper.

 If the media is stacked too high, your printer may experience media

jams, excessive media curl, or static buildup.

 Remove transparencies as soon as possible from the output tray to

avoid static buildup.

Media Storage

How do I store media?

 Keep media on a flat, level surface in its original wrapper until it is time to

load it.

Media that has been stored for a long time without staying in its packaging may dry up too much and cause jamming.

 If media has been removed from its wrapper, place it in its original

packaging and store in a cool, dark place on a level surface.

 Avoid moisture, excess humidity, direct sunlight, excess heat (above

95° F/35° C), and dust

 Avoid leaning against other objects or placed in an upright position

Before using stored media, do a trial printing and check print quality.

Output Tray26

Additional Assistance

Where can I order MINOLTA-QMS-approved media or get more information?

Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com.

See the Service & Support Guide for a list of sources of service and support in the Americas. The most up-to-date worldwide information can be found at www.minolta-qms.com.

Additional Assistance

Working with the

Printer

About the Control Panel

The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention.

 Two indicators (LEDs) to provide printer status information.

 A message window displays status and configuration information.

 Six keys allow you to control the printer configuration through access to

frequently used printer functions.

MESSAGE WINDOW

Control Panel Indicators and Keys

No. Indicator Off On

1 The printer is not ready

to accept data.

2 No problem. The printer requires

No. Key Function

3  Allows you to cancel one or all print jobs

 Cancels the menu choice or selection if the user

is in the menu structure at the time

The printer is ready to accept data.

operator attention (usually accompanied by a status message in the message window.)

About the Control Panel30

No. Key Function

4  Initially enters the menu system

 If within the menu system and on a menu level,

moves down in in the menu structure

 If within the menu system and on a selectable

item, selects the displayed choice (no matter what position the cursor is in)

5  Moves up in the menu structure

 If within a selectable menu choice that is

changeable character by character, scrolls upward through the available characters

6  Moves right in the menu structure

 Moves right through the scrollable menu

selections when selections are whole words, not characters

7  Moves down in the menu structure.

 If within a selectable menu choice that is

changeable character by character, scrolls downward through the available characters

8  Moves left in the menu structure

 Moves left through the scrollable menu

selections when selections are whole words, not characters

 Scrolls through messages (for example, if more

than one toner color is out at the same time)

Cancelling Print Jobs

You can cancel one or all print jobs that are currently being processed.

1 While data is being processed or printed, press the Cancel key. 2 By pressing the Right or Left keys, select either JOB CANCEL/CURRENT

JOB or JOB CANCEL/ALL JOBS.

3 Press the Select key.

The print job(s) have now been cancelled.

Cancelling Print Jobs

Configuration Menu Overview

IDLE/MAGICOLOR 2300DL

MENU/ LANGUAGE

MENU/

SPECIAL PAGES

LANGUA GE SET ENGLISH

PRINT CONFIG P AGE PRI NT DEMO PAGE

ENGINE/CHANGE TONER SZ

IP ADDRESS Default:

192.168.1.2

LANGUAGE SET FRENCH

ENGINE/REPLACE TONER

SUBNET MASK Default:

0.0.0.0

LANGUAGE SET GERMAN

MENU/SPECIAL PAGES

GATEWAY Default:

192.168.1.1

MENU/

ENGINE

LANGUAGE

SET ITALIAN

MENU/ENGINE

ENGINE/AUTO CONTINUE

MENU/LANGUAGE

LANGUAGE SET PORTUGUESE

PRINT MENU MAP

ENGINE/ENE RGY SAVER

MENU/NETWORK

HW ADDRESS Default:

00206Bxxxxxx

MENU/ NETWORK

LANGUAGE SET SPANISH

DHCP*** BOOTP***

MENU/ CONSUMABLE USAGE

LANGUAGE SET CZECH

ENGINE/CHAI NING

TRAY XXX

HTTP*** SNMP***

LANGUAGE SET JAPANESE

ENGINE/SERVICE

BLACK TONER

YELLOW

TONER

MENU/

CONSUMABLE

USAGE

MAGENTA TONER

CYAN TONER

DRUM UNIT

DHCP SET: ON BOOTP SET: OFF

DHCP SET: OFF BOOTP SET: ON

DHCP SET: OFF BOOTP SET: OFF

Legend

Defaults are bolded. *English language only.

**Displays only w hen optional lower feeder unit is att ached.

***You must turn the printer off and then on again before

these settings take effect.

HTTP SET: ON

HTTP SET: OFF

Configuration Menu Overview32

SNMP SET: ON

SNMP SET: OFF

MENU/ENGINE Submenus

ENGINE/CHANGE TONER SZ

REPLACE TONER BLACK

BLACK TONER SIZE:HI GH

ENGINE/ENERG Y SAVER*

ENERGY SAVER SET 15 MINUTES

ENGINE/AUTO CONTINUE

CHANGE TONER SZ

YELLOW

YELLOW HIGH CAPACITY

REPLACE TONER

YELLOW

YELLOW TONER SIZE:HIGH

ENERGY

SAVER SE T 30 MINUTES

YELLOW STANDARD

YELLOW TONER SIZE: STANDARD

ENERGY SAVER SET 1 HOUR

CHANGE TONER SZ

MAGENTA

MAGENTA HIGH CAPACITY

ENGINE/REP LACE TONER

REPLACE TONER

MAGENTA

MAGENTA TONER SIZE:HIGH

MAGENTA STANDARD

MAGENTA TONER SIZE: STANDARD

CHANGE TONER SZ CYAN

CYAN HIGH CAPACITY

REPLACE TONER CYAN

CYAN TONER SIZE:HIGH

ENGINE/ CHAINING TRAY XXX

CYAN STANDARD

CYAN TONER SIZE: STANDARD

AUTO CONTINUE SET ON

FACE COUNT XXXXXX

AUTO CONTINUE SET OFF

CONTROLLER VER. XX.XXX

ENGINE VER. XXXX.XXXX. XXXX

ENGINE/SERV ICE

SERVICE

DIMM TEST

SERVICE SDRAM TEST

CHAIN TRA Y SET ON

SERVICE POWER ON TEST

CHAIN TRAY SET OFF

RESET COUNTER TRANSFER UNIT

RESTORE USER DEFAULT

Defaults are bolded. * To disable Energy Saver from the ENGINE/ENERGY SAVER menu, press and hold the Menu/Select key

and down arrow at the same time for approximately three seconds. Once the display reads the two keys and press the Menu/Select key to select the Off option. In order to turn the Energy Saver back on, go to the Energy Saver menu and make another selection or select ENGINE/SERVICE/

OFF, release

RESTORE USER DEFAULT.

Configuration Menu Overview

Selecting a Message Window Language

When you receive your printer, the message window language is set to English. However, status messages and configuration menus can be displayed in the message window in English, French, German, Italian, Portuguese, Spanish, Czech, and Japanese.

If you want to change the message window language, use the following control panel sequence.

Press Key (Until) Display Reads

IDLE/MAGICOLOR 2300DL

MENU/ LANGUAGE

LANGUAGE SET

ENGLISH

Press the Right or Left key until the appropriate

language is displayed.

<LANGUAGE> is selected.

Special Pages Menu

Config Page Print a configuration page.

Demo Page Print a demonstration page.

Menu Map Page

Print a menu map (English language only).

Engine Menu

Energy Saver Set the length of time until the printer enters Energy Saver

mode after it no longer receives print jobs or is not operated.

If a printjob is received while the printer is in Energy Saver mode, the printer warms up, then returns to normal print mode before starting to print.

Selecting a Message Window Language34

Auto Continue When set to On, the printer continues printing if the

specified tray is not loaded with paper of the correct size.

The Auto Continue setting can also be changed while printing. If this is done, the setting will remain valid for future print jobs.

Chaining Tray (only available if optional Tray 2 [lower feeder unit media tray] is present)

Change Toner Sz (Size)

Replace Toner By selecting the color of the toner cartridge that you want to

When set to On, the printer automatically switches to a different media tray containing paper of the same size and type and continues printing if the specified tray runs out of paper.

When set to Off, the printer stops and displays a message indicating that paper should be loaded into the specified tray if the specified tray runs out of paper.

Use this submenu to change the toner cartridge capacity.

Yellow, magenta, and cyan toner cartridge sizes available are standard capacity (1,500 pages) and high capacity (4,500 pages). Black cartridges available are high capacity (4,500 pages).

replace, the carousel is automatically repositioned so that the selected toner cartridge can be removed. Refer to “Replacing a Toner Cartridge” on page 53.

Service Menu

Page Count The number of pages that have been printed to date.

Controller Ver. The current controller firmware version

Engine Ver. The printer engine firmware version

DIMM Test Allows you to verify the DIMM by performing a DIMM test.

SDRAM Test Allows you to check that there are no errors in the SDRAM

Power On Test Performs an AIDC (Auto-Image Density Control) calibration

cycle. Wait until the test is finished and IDLE/MAGICOLOR 2300DL is displayed (less than 150 seconds).

User Default Resets the settings for Energy Saver, Auto Continue, and

Chaining Tray (if lower feeder unit is attached) to their defaults: Energy Saver: 30 minutes Auto Continue: On Chaining Tray: On

Selecting a Message Window Language

Network Menu

If the printer is connected to a network, the following settings should be specified. For details about each setting, contact your network administrator.

IP Address Set the IP address of this printer on the network. Use the

Up, Down, Left, and Right keys to enter the value.

Subnet Mask Set the subnet mask value of the network. Use the Up,

Down, Left, and Right keys to enter the value.

Gateway If a router is used on the network, enter the IP address of

the router. Use the Up, Down, Left, and Right keys to enter the value.

HW Address The Ethernet hardware address for this printer can be

displayed. (It cannot be changed.)

DHCP* If there is a DHCP server on the network, specify whether

the IP address is automatically assigned by the DHCP server and other network information is loaded (can be set to On or Off).

BOOTP* Specify whether the IP address is automatically assigned

by BOOTP and other network information is loaded (can be set to On or Off).

HTTP* HTTP can be set to On or Off. On enables the Internal Web

Page inside the printer, Off disables it.

SNMP* SNMP is a scalable, distributed management suite for

managing small to large size networks. SNMP can be set to On or Off.

Notes *You must turn the printer off and then on again before

these settings take effect.

Consumables Menu

Black Toner The amount of toner remaining in the black toner cartridge.

Yellow Toner The amount of toner remaining in the yellow toner

cartridge.

Magenta Toner

Cyan Toner The amount of toner remaining in the cyan toner cartridge.

Drum Unit The remaining service life for the OPC drum cartridge.

The amount of toner remaining in the magenta toner cartridge.

Selecting a Message Window Language36

Working with the

Printer Driver

Displaying Printer Driver Settings

 The Windows operating system also uses tabs. The General and

Details tabs are automatically determined by the operating system and are therefore not described in this manual.

Refer to the printer driver’s online help for information about all of these functions.

Displaying Settings in Windows 2000/XP

1 From the Start menu, choose Settings and then Printers to display the

Printers directory.

2 Right-click the magicolor 2300 DL printer icon and choose Properties. 3 Choose Printing Preferences.

Displaying Settings in Windows NT 4.0

1 From the Start menu, choose Settings and then Printers to display the

Printers directory.

2 Right-click the magicolor 2300 DL printer icon and choose Document

Defaults.

Displaying Settings in Windows Me/98/95

1 From the Start menu, choose Settings and then Printers to display the

Printers directory.

2 Right-click the magicolor 2300 DL printer icon and choose Properties. 3 Choose the --> 32-bit Driver Setup tab.

Displaying Printer Driver Settings38

Common Settings for All Tabs

Save [Easy Set]

1 To save the current settings, click Save....

 Multiple settings can be saved. Select your preferred settings, and

type a title in the dropdown list box.

Afterward, the saved settings can be selected from the dropdown list.

2 Select Default from the dropdown list to reset the functions of the tab to

their original values.

Page Layout

Click this radio button to display a sample of the page layout in the figure area.

Settings available are:

 Imaging area

 Paper size

 Orientation

 N-up

 Wa te r ma rk

 Duplex/booklet

Displaying Printer Driver Settings

Refer to the printer driver’s online help for information on all of these functions.

Printer Figure

Click this radio button to display an image of the printer in the figure area.

Common Buttons

Click to exit the properties dialog box, saving any changes made.

Cancel

Click to exit the properties dialog box without saving any changes made.

Apply

Click to save all changes without exiting the properties dialog box.

 Depending on the version of the operating system, Apply may

not appear.

Help

Click to view online help.

Help on a Specific Item(?)

Click to show a description of the item clicked in the title bar.

Click to close the Properties Sheet without saving any changes made.

Displaying Printer Driver Settings40

Setup Tab

This tab allows you to:

 Print several pages of a document on the same print page (N-up)

 Provide printouts with a watermark

 Design custom watermarks

 Specify duplex and booklet printing

 Specify paper source

 Define the type of media

Refer to the printer driver’s online help for information on all of these functions.

Setup Tab

Paper Tab

This tab allows you to:

 Select an original document size

 Set up custom paper sizes

 Select the output paper size

 Scale (enlarge/reduce) documents upon printout

 Specify the orientation of the paper

 Specify the number of copies

 Select/deselect collatation

 Print using a form overlay

 Edit/create a form overlay

Refer to the printer driver’s online help for information on all of these functions.

Paper Tab42

Quality Tab

This tab allows you to:

 Switch between color and monochrome printing

 Specify color matching (Images, Graphics and Text)

 Specify the resolution for the printout

 Control the tones of an image (Contrast)

 Control the darkness of an image (Brightness)

 Control the color purity of an image (Saturation)

 Control the clarity of an image (Sharpness)

Refer to the printer driver’s online help for information on all of these functions.

Quality Tab

Device Options Setting Tab

This tab allows you to:

 Activate the optional Tray 2 (lower feeder unit) and/or the duplex option

 Enter the user name that is sent with the print job(s)

 View information about the printer driver

Refer to the printer driver’s online help for information on all of these functions.

Device Options Setting Tab44

Working with the

Status Display

Working with the Status Display

The Status Display displays information about the current status of the computer’s local printer. If you used the CD-ROM Installer to install the printer driver, the Status Display was also installed. If you use Add Printer to manually install the printer driver, Status Display is not installed.

Environment

The Status Display functions only for the system default printer on the following Parallel and USB operating systems and interfaces.

IEEE 1284c Parallel USB

Windows XP

Windows Me

Windows 2000

Windows 98 SE

Windows 98

Windows 95

Windows NT 4.0

Opening the Status Display and Showing Supplies Status

Available Available

Available

Not available

1 From the Start menu, choose Programs, then magicolor 2300 DL Utilities,

and then magicolor 2300 DL Status.

2 From the Display menu, choose Supplies Status to view remaining

consumables life.

Working with the Status Display46

Using the Status Display

 When the background of the right-hand printer graphic is green, the

printer is in standby mode or a job is printing normally.

 When the background of the right-hand printer graphic is red, there is an

error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.

The function areas include:

 Printer status—Displays text messages that describe the current

operational status of the printer.

 How to recover—Provides you with explanations of what you need to do

in order to correct problems and recover from error conditions.

 Warning status—Displays text messages that warn you of such

conditions as low toner.

 Printer status figure—Shows a graphic representation of the printer and

indicates where there is a problem.

 Printing status—Displays the status of the current print job.

 Select popup message—Allows you to choose which message(s) you

want brought to the foreground when that particular condition occurs on the printer.

 Supplies status—Displays consumables usage statuses (percentage

remaining) for toner cartridges and the OPC.

Refer to the Status Display’s online help for information on all of its functions.

Using the Status Display

Altering the Size of the Status Display Window

 From the Display menu, choose Status (Reduce) to decrease the size of

the window, or

 From the Display menu, choose Status

(Expand) to increase the size of the window.

Closing the Status Display

To close the Status Display from the File menu, choose Exit.

 If you click the X button in the upper-right corner of the Status Display

window to close the window, the Status Display remains available at the right end of the taskbar. Double-click the icon to open it again.

Altering the Size of the Status Display Window48

Replacing

Consumables

Consumable Life Expectancies

Plain Paper

The stated life expectancy of each consumable is based on printing under specific operating conditions such as media type, number of color planes, page size, and page coverage (at normal 5% coverage of letter-/A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity. For current information about consumable life expectancies, refer to www.minolta-qms.com/support, then click on the Answer Base.

The following messages on the control panel’s message window indicate that a consumable needs to be replaced.

Message This item needs replacing by

user after...

DRUM CARTRIDGE END OF LIFE

TONER EMPTY

<COLOR>

WASTE TONER BOX FULL

If multiple toner cartridges or consumables are empty at the same time, each message will flash for 3 seconds. Handle each message displayed on the message window.

Up to 45,000 continuous monochrome or 11,250 continuous four-color pages, or 10,000 intermittent (one-page jobs) monochrome or 7,500 intermittent color pages.

Standard capacity: Approximately 1,500 single-sided pages per cartridge—yellow, magenta, cyan at 5% coverage of each color.

High capacity: Approximately 4,500 single-sided pages per cartridge—black, yellow, magenta, cyan at 5% coverage of each color.

Approximately 25,000 continuous monochrome or 21,600 intermittent (one-page jobs) monochrome, or 6,250 continuous or intermittent color pages (based on the standard mode with 5% toner coverage of letter/A4 media).

Comment

See “Replacing the OPC Drum Cartridge” on page

59.

See “Replacing a Toner Cartridge” on page 53.

See “Replacing the Waste Toner Bottle” on page 58.

Consumable Life Expectancies50

Special Media

The stated life expectancy of each consumable on page 50 is based on letter-/A4-size plain paper. If you are using special media such thick stock or transparencies, the life expectancy will vary depending on those printing variables and the print speed automatically determined by the thick stock or transparency selection on the driver’s Paper Tab. The life expectancies for letter-/A4-size special media are:

Consumables (Special Media)

OPC Drum Cartridge

Toner Cartridge (pages per cartridge at 5% coverage of each color)

Waste Toner Box

For current information about consumable life expectancies, refer to www.minolta-qms.com/support, then click on the Answer Base.

This item needs replacing by user after...

Up to 15,000 continuous monochrome or 7,500 continuous four-color pages, or 5,000 intermittent (one-page jobs) monochrome or 4,100 intermittent color pages.

Standard capacity (black): Approximately 1,500 continuous single-sided pages or 1,000 intermittent single-sided pages (if monochrome black printing only).

Standard capacity (yellow, magenta, cyan): Approximately 1,500 continuous or intermittent single-sided pages.

High capacity (black): Approximately 4,500 continuous single-sided pages or 3,200 intermittent single-sided pages (if monochrome black printing only).

High capacity (yellow, magenta, cyan): Approximately 4,500 continuous or intermittent single-sided pages.

Approximately 25,000 continuous or 14,400 intermittent (one-page jobs) monochrome pages or 6,250 continuous or intermittent color pages.

Auto-Image Density Control (AIDC)

The printer periodically pauses for the color calibration procedure (also known as the Auto-Image Density Control [AIDC] cycle). This process is provided to make sure reliable printer operation with optimum output quality.

This 150-second calibration cycle automatically occurs after the installation of a new toner cartridge or OPC drum.

 If you open the door before the message window reads IDLE/

MAGICOLOR 2300DL

cycle.

Consumable Life Expectancies

, the printer stops and repeats the calibration

 The printer also pauses to do a 90-second AIDC cycle after 200

1-sided pages of a continuous print run, and a 150-second AIDC cycle when waking up from ENERGY SAVER with more than 1,000 pages since the last AIDC cycle or when there has been an environmental change such as in temperature or humidity.

Toner Cartridge Life

A high-capacity toner cartridge contains enough toner (yellow, magenta, cyan, or black) to print a maximum of 4,500 (at normal 5% page coverage) simplex letter/A4-size pages of continuous print. The standard-capacity toner cartridge contains enough toner to print a maximum of 1,500 (at normal 5% page coverage) simplex letter/A4-size pages of continuous print.

With heavier coverages, the approximate maximum capacities will decrease:

 To determine your average percent coverage, print a consumables

statistics page (Special Pages/Config Page). Current toner cartridge capacity information can be found at www.minolta-qms.com (click on the Answer Base).

How do I know if I need to replace the toner?

When it’s time to replace the toner, X TONER LOW displays in the message window (X indicates the toner color). Printing can continue even though the warning appears. However, the color gradually fades out, so replace the toner cartridge as soon as possible.

You can also access the toner cartridge supplies status using the Status Display (refer to “Working with the Status Display” on page 46).

How can I tell if a toner cartridge is standard or high capacity?

Refer to the label on the toner cartridge.

Replacing Consumables

Attention

Failure to follow instructions as outlined in this manual could result in voiding your warranty.

Replacing Consumables52

Refilled Toner Cartridges

Attention

Do not use refilled toner cartridges. Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty.

Replacing a Toner Cartridge

Characters and images are created in your laser printer through a photosensitive process that applies toner to the O (OPC) drum (which functions like photographic film). Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself.

ptical Photo Conductor

 The toner is nontoxic. If you get toner on your hands, wash them in

cool water or a neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off.

WARNING!

If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base).

Attention

Do not hold a toner cartridge vertically.

Do not touch the toner roller surface. This could lower image quality.

Keep toner cartridges:

 In their packaging until you’re ready to install them.

 In a cool, dry location away from sunlight (due to heat).

The maximum storage temperature is 95° F (35° C) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use.

Replacing Consumables

 Level during storage.

Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed.

 Away from salty air and corrosive gases such as aerosols.

Steps for Replacing a Toner Cartridge

Attention

Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth.

1 Check the message window to see which color (X) toner is out. Follow the

steps below.

Press Key (Until) Message Window Reads

REPLACE TONER/X

Press the right arrow to start the replacement process.

Press until appropriate size is displayed.

Once the appropriate size is displayed, press

REPLACE X TONER SIZE:STANDARD

or REPLACE X TONER

SIZE:HIGH

......PLEASE WAIT......

Then, it displays OPEN DOOR/REPLACE TONER.

Replacing Consumables54

2 Open the printer’s front door.

If a toner cartridge is empty, the carousel is automatically repositioned so that the empty toner cartridge can be removed.

3 Insert the thumb and index finger of

your hand into the two holes in the front of the toner cartridge, and then pull the cartridge straight out about 6" (152 mm).

4 Support the middle of the cartridge

with your left hand, and then pull out the cartridge.

WARNING!

Contact toner_recycle@minolta-qms.com for toner recycling availability, or dispose of the used toner cartridge according to your local regulations. Do not dispose of it by burning.

5 Remove the new toner cartridge from its shipping carton.

Replacing Consumables

6 Remove the protective cover clearly marked

“Remove.”

 Each toner cartridge has a colored

end that corresponds to a color inside the cartridge slots. Always install the toner cartridge in the slot of the same color.

7 Support the middle of the cartridge

with your left hand, insert the thumb and index finger of your right hand into the two holes in the front of the toner cartridge, and then insert the cartridge so that the guides on the cartridge fit into the rails in the cartridge compartment in the carousel.

8 Gently push the new toner cartridge

into the printer.

9 Close the printer’s front door.

 The printer must complete a 150-second calibration cycle after any

consumable has been replaced. If you open the door before the message window reads IDLE/MAGICOLOR 2300DL, the printer stops and repeats the calibration cycle.

Replacing a Toner Cartridge That Is Not Empty

You can choose to replace a toner cartridge that is not empty. For example, if the consumable monitor on your printer driver indicates that a particular color cartridge is running low and you need to print a lengthy job when no one will be available to change the cartridge, you might want to replace the cartridge before it is empty.

1 Indicate in the message window which color toner you want to replace.

Follow the steps below.

Press Key (Until) Message Window Reads

IDLE/MAGICOLOR 2300DL

MENU/LANGUAGE

Replacing Consumables56

Press Key (Until) Message Window Reads

Press the right arrow to start the replacement process.

MENU/ENGINE

ENGINE/REPLACE TONER

REPLACE TONER BLACK

Press until appropriate color is displayed.

Press until appropriate size is displayed.

Once the appropriate size is displayed, press

REPLACE TONER YELLOW

YELLOW TONER SIZE:HIGH

YELLOW TONER SIZE:STANDARD

YELLOW TONER SIZE:HIGH

......PLEASE WAIT......

Then, it displays OPEN DOOR/REPLACE

TONER.

2 Open the printer’s front door. 3 Remove the toner cartridge. 4 Remove the protective cover from the new toner cartridge and insert the

cartridge into the carousel.

5 Close the printer’s front door.

 The printer must complete a 150-second calibration cycle after any

consumable has been replaced. If you open the door before the message window reads stops and repeats the calibration cycle.

Replacing Consumables

IDLE/MAGICOLOR 2300DL, the printer

Replacing the Waste Toner Bottle

When the waste toner bottle becomes full, the message WASTE TONER BOX FULL appears. The printer will stop and will not start again until the waste

toner bottle is replaced.

Removing the Used Waste Toner Bottle

Open the printer’s front door.

2 Grasp the waste toner bottle’s handle and

lift it up, and then carefully remove the waste toner bottle.

Keep the waste toner bottle upright so the toner does not spill.

3 Remove the two caps by turning them

counterclockwise.

4 Secure the two caps onto the two holes by

turning them clockwise.

Replacing Consumables58

5 Dispose of the used waste toner bottle.

WARNING!

Dispose of the used waste toner bottle properly according to your local regulations (do not dispose of it by burning).

Installing the New Waste Toner Bottle

1 Remove the new waste toner bottle from its carton. 2 Insert the bottom of the waste toner bottle

 into its installation position in the printer.

3 Push the top of the waste toner bottle 

into position until it is firmly seated.



4 Close the printer’s front door.

If the waste toner bottle is not correctly installed or the transfer belt release lever is at its top position (11 o’clock), the front door cannot be closed.



 The printer must complete a 150-second calibration cycle after any

consumable has been replaced. If you open the door before the message window reads stops and repeats the calibration cycle.

IDLE/MAGICOLOR 2300DL, the printer



Replacing the OPC Drum Cartridge

When the OPC drum is worn out, the message DRUM CARTRIDGE END OF LIFE appears. Printing can continue even after this message appears;

however, since print quality is reduced, the OPC drum cartridge and waste toner bottle should be replaced immediately.

 The OPC drum life is directly related to the number of rotations of the

drum. Longest drum life is achieved with continuous printing. Intermittent printing with small job sizes requires cleaning rotations before and after each job, and subsequently will impact OPC life.

You can also access the OPC drum cartridge supplies status using the Status Display (refer to “Working with the Status Display” on page 46).

Replacing Consumables

Removing the Used OPC Drum Cartridge

1 With the front door open and the used

waste toner bottle removed (see page

58), rotate the transfer belt unit release lever clockwise to the top (11 o’clock) position.

This releases the pressure on the transfer belt unit.

2 Grasp the release lever for the OPC drum

cartridge, and then pull the cartridge straight out about 6 inches (152 mm).

3 Support the bottom of the drum with your

hand, then carefully pull the cartridge toward you and remove it.

 Dispose of the cartridge properly

according to your local regulations.

Replacing Consumables60

Installing the New OPC Drum Cartridge

Attention

The OPC drum is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you’re ready to install it. Any exposure to light should be avoided, or permanent damage could result.

Any damage resulting from mishandling of the OPC drum will void the warranty of the OPC drum. Also, handle the cartridge carefully by its sides so you don’t touch the surface (the green part) of the drum. The drum is also extremely sensitive to hand oils and scratches, both of which reduce print quality.

1 Remove the new OPC drum cartridge from its

carton.

Attention

Keep the protective sheet on the cartridge. Do not touch the protective sheet on the photosensitive (green) surface or scratch the surface. This could lower image quality.

Make sure the transfer belt release lever is still set to its top position (11 o’clock).

2 Holding the OPC drum cartridge level,

place the front end of the OPC drum cartridge guide into the rail.

3 Carefully push the OPC drum

cartridge in.

When installing the OPC drum cartridge, be sure not to press on the release lever. If the lever is pressed during installation, the lock is released, and the cartridge is not installed correctly.

Attention

The cartridge should slide easily into the printer. Don’t force it.

Replacing Consumables

4 Press on the front handle of the OPC

drum cartridge with one hand and hold the handle of the OPC protective cover with the other hand.

5 Peel the protective cover handle straight

toward you.

 Dispose of it properly according to

your local regulations.

6 Rotate the transfer belt release lever

counterclockwise to its correct position (7 o’clock).

This lowers the transfer belt.

Attention

If the transfer belt release lever is not at its correct position (7 o’clock), the waste toner bottle cannot be installed.

7 Install a new waste toner bottle (see page 59).

 The printer must complete a 150-second calibration cycle after any

consumable has been replaced. If you open the door before the message window reads printer stops and repeats the calibration cycle.

Ordering Consumables

Choosing the right consumables for your printer not only increases its reliability and performance, but also minimizes the risk of damage. For example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of your MINOLTA-QMS printer, giving maximum performance, efficiency, and long life.

Toner cartridges and other consumables for your printer are available from your local vendor or Q-SHOP (www.q-shop.com).

See the Service & Support Guide for a list of sources of service and support in the Americas. The most up-to-date worldwide information can be found at www.minolta-qms.com.

IDLE/MAGICOLOR 2300DL, the

Ordering Consumables62

Maintaining the

Printer

Maintaining the Printer

Attention

Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s doors and the interior of the printer body.

Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty. If dust and paper scraps remain on the inside or outside of the printer, printer performance and print quality will suffer, so the printer should be cleaned periodically. Keep the following guidelines in mind.

WARNING!

Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. Do not spill water or detergent into the printer; otherwise the printer will be damaged and an electric shock may occur.

 Either clean the printer before use, or allow time after unplugging it to

allow the fuser unit to cool down.

Attention

The fuser unit is hot. When the right door is opened, the fuser unit temperature drops gradually (one hour wait time).

 Be careful when cleaning the inside or removing paper jams, as

the fuser unit and other internal parts may become very hot.

 Do not place anything on the top of the printer.

 Use a soft cloth to clean the printer.

 Never spray cleaning solution directly on the printer’s surface; the spray

could penetrate through the air vents of the printer and damage the internal circuits. Avoid using abrasive or corrosive solutions or solutions that contain solvents, (such as alcohol and benzene) to clean the printer.

 Always test any cleaning solution (such as mild detergent) on a small area

of your printer to check the solution’s performance.

 Never use sharp or rough implements, such as wire or plastic cleaning

pads.

 Always close the printer doors gently. Never expose the printer to

vibrations.

 Do not cover the printer immediately after using it. Turn it off and wait until

it cools down.

 Do not leave the printer’s covers and doors open for any length of time,

especially in well-lit places; light may damage the OPC.

Maintaining the Printer64

 Do not open the printer during printing.

 Do not tap paper stacks on the printer.

 Do not tilt, lubricate, or disassemble the printer.

 Do not touch the electrical contacts, gears, or laser beam devices. Doing

so may damage the printer and cause the print quality to deteriorate.

 Keep media in the output tray at minimum level. If the media stacks too

high, your printer may experience media jams and excessive media curl.

 Make sure two people are available to lift

the printer when moving it.

When moving the printer, keep the printer level to avoid toner spillage.

 When lifting the printer, grasp the

handles at the top of the Tray 1 and at the bottom-right side of the printer (or the handles at the bottom of the duplex unit if it is installed).

Even if an optional media tray is installed, be sure to lift the printer as described above. Do not grasp the grip of Tray 2 or the cover on its right side; otherwise, the media tray may be damaged.

Front

 If you get toner on your skin, wash it off with cool water and neutral

detergent.

WARNING!

If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base).

 Make sure any parts removed during cleaning are replaced before you

plug in the printer.

Maintaining the Printer

Cleaning the Printer

Always test any cleaning solution (such as a mild detergent) on a small area of your printer to check the solution’s performance.

Exterior

This item needs cleaning...

Control panel Every 30,000

Exhaust duct Cotton swab

Printer exterior A soft, damp

After... Use Avoid

A soft, dry cloth Sharp or rough single-sided pages or every 12 months, whichever comes first.

cloth (mild

detergent)

implements (such as wire or plastic cleaning pads)

Any liquid

Sharp or rough implements (such as wire or plastic cleaning pads)

Abrasive or corrosive solutions that contain solvents (such as alcohol or benzene)

Control Panel Exhaust Duct

Printer Exterior

Cleaning the Printer66

Interior

Attention

Be sure to turn off the printer and unplug the power cord before cleaning inside.

This item needs cleaning...

Duplex option feed rollers

Tray 2 media rollers

Tray 1 interior feed rollers

Laser lens cover Removing the waste toner

Printer interior (such as the inside of the door, around the waste toner bottle)

After... Use Avoid

Media misfeeds occur frequently or the printout is dirty.

Every 30,000 single-sided pages, every 12 months, or as needed, whichever comes first.

bottle to clean around it. Every 30,000 single-sided pages, every 12 months, or as needed, whichever comes first.

Every 30,000 single-sided pages, every 12 months, or as needed, whichever comes first.

Media Rollers

A damp cloth that has been wrung out well

A soft, dry cloth

Abrasives or detergents

Liquids, abrasives, or detergents

The accumulation of paper dust and other debris on the paper transport roller can cause media-feeding problems.

Tray 1 (Multipurpose Tray) Interior Feed Rollers

1 Remove all media from Tray 1.

Cleaning the Printer

2 Pull the right-side door

release , and then open the right-side door .





3 While pressing down the media

guide with one hand, clean the feed roller by wiping it with a soft, dry cloth.

4 Close the media guide. 5 Close the right door. 6 Load the media into the tray again.

Duplex Option Feed Rollers

1 Open the duplex option door.

Media guide

Media feed roller

Cleaning the Printer68

2 Clean the feed rollers by wiping them

with a soft, damp cloth that has been wrung out well.

3 Close the duplex option door.

Tray 2 (Optional Lower Feeder Unit) Media Rollers

1 Turn off the printer, unplug the power

cord, and disconnect all interface cables.

2 Remove the media from Tray 2.

3 Remove the waste toner bottle.

 The waste toner bottle

contains waste toner. Be careful not to tilt the bottle while removing it.

4 Hold the waste toner bottle vertically,

and then plug the two openings with the caps.

 Place the removed waste toner bottle, with the openings facing up,

on a stable surface (not the printer).

 Removing the waste toner bottle first will permit a clearer view of

the brackets.

Cleaning the Printer

5 Remove the brackets (two at the front and one at the back) used to attach

the lower feeder unit to the printer..

WARNING!

Your printer weighs approximately 62 lbs (28 kg). Be sure to have help when lifting and moving it.

6 Open the right door of the lower

feeder unit.

7 Lift the printer off of the lower feeder unit. Make sure two people are

available to lift the printer when moving it.

When moving the printer, keep the printer level to avoid toner spillage.

Cleaning the Printer70

8 Wipe the paper feed rollers with a

soft, damp cloth.

9 Wipe the paper feed rollers inside the

right door with a soft, damp cloth.

10 With the right door still open, place

the printer on the lower feeder unit.

11 Install the brackets (two at the front and one at the back), and then close

the right door.

Cleaning the Printer

12 Hold the waste toner bottle vertically,

and then move the two caps from the openings onto the cap holders. Turn the caps clockwise to secure them.

13 Set the bottom of the waste toner

bottle into its compartment, and then push the top of the bottle into place.

14 Slide the tray back into the printer.

15 Reconnect the interface cables and

power cord, and turn on the printer.

 In compliance with UL guidelines,

“The appliance inlet is considered to be the main disconnect device.”

Printer Interior and Laser Lens Cover

1 Open the front door.

Cleaning the Printer72

2 Remove the waste toner bottle.

 The waste toner bottle

contains waste toner. Be careful not to tilt the bottle while removing it.

3 Hold the waste toner bottle vertically,

and then plug the two openings with the caps.

 Place the removed waste toner bottle, with the openings facing up,

on a stable surface (not the printer).

4 Pull out the laser lens cover.

 The laser lens cover cannot be

removed. Do not pull it with too much force.

5 Wipe the surface of the laser lens cover

with a soft, dry cloth.

Cleaning the Printer

6 Reinsert the laser lens cover.

7 Wipe the inside of the printer with a

soft, dry cloth.

8 Hold the waste toner bottle vertically,

and then move the two caps from the openings onto the cap holders. Turn the caps clockwise to secure them.

9 Set the bottom of the waste toner

bottle into its compartment, and then push the top of the bottle into place.

10 Wipe the inside of the front door with

a soft, dry cloth.

11 Wipe the outside of the waste toner

bottle with a soft, dry cloth.

12 Close the front door.

Cleaning the Printer74

Troubleshooting

Introduction

This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help.

Printing a configuration page page 76

Preventing media jams page 77

Understanding the media path page 78

Clearing media jams page 79

Solving problems with media jams page 86

Solving other problems page 89

Solving problems with printing quality page 94

Status, error, and service messages page 101

Additional information page 107

Printing a Configuration Page

Print a configuration (CONFIG) page to verify the printer is printing correctly.

Press Key (Until) Display Reads

IDLE/MAGICOLOR 2300DL

LANGUAGE

SPECIAL PAGES

PRINT CONFIG PAGE

The configuration page prints and the printer goes back to IDLE/MAGICOLOR 2300DL

Introduction76

Preventing Media Jams

Make sure that...

Media matches the printer specifications.

Media is flat, especially on the leading edge.

The printer is on a hard, flat, level surface.

You store media in a dry location away from moisture and humidity.

You remove transparencies from the output tray immediately to avoid static buildup.

You always adjust the media guides in Tray 1 after inserting the media (a

guide that is not properly adjusted can cause poor print quality, media jams, or printer damage).

You load the media (for single-sided pages) printing-side up in Tray 1 or 2

(many manufacturers place an arrow on the end of the wrapper to indicate the printing side).

Avoid...

Media that is folded, wrinkled, or excessively curled.

Double feeding (remove the media and fan the sheets—they may be sticking together).

Fanning transparencies since this causes static.

Loading more than one type/size/weight of media in a tray at the same time.

Overfilling the media input trays.

Allowing the output tray to overfill (the face-down output tray has a

200-sheet capacity—jamming may occur if you allow media to accumulate more than 200 sheets at a time).

Allowing the output tray to fill with more than a few transparencies.

Preventing Media Jams

Understanding the Media Path

Understanding the printer’s media path will help you locate media jams.

1 Media exit

2 Output tray

3 Transfer belt

4 Toner cartridge

5 OPC drum cartridge

6 Laser

7 Tray 1 (multipurpose tray)

8 Tray 2 (optional lower feeder unit

with 500-sheet media tray)

9 Fuser unit

10 Duplex option

11 Transfer roller

12 Registration rollers

13 Pickup rollers

Tray 1 (Multipurpose Tray)

Tray 1 is located at the left of the printer. The media is picked from Tray 1, passed under the OPC and the transfer belt, passed through the fuser, and delivered via the paper exit unit to the output tray on top of the printer.

Tray 2 (Optional Lower Feeder Unit with 500-sheet Media Tray)

The media tray is located at the bottom front of the printer. The media is picked from the tray, passed under the OPC drum cartridge and the transfer belt, passed through the fuser, and delivered via the paper exit unit to the output tray on top of the printer.

Duplex Option

The media is picked from a media tray, passed under the transfer belt, passed through the fuser, fed into the duplex option where the media undergoes a change in direction, cycles through the transfer belt and fuser again, and is delivered via the paper exit unit to the output tray, which is at the top of the printer.

 Since several sheets cycle through the printer/duplex unit at the same

time, recovering from a media jam may require the removal of more than one sheet.

Understanding the Media Path78

Clearing Media Jams

To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further jams. Do not reload media that has jammed.

Attention

The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when removing the jammed media. Make sure not to spill any toner inside the printer.

Unfused toner can dirty your hands, clothes, or anything else it gets on. If you accidentally get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on your skin, wash it off with water or a neutral detergent.

WARNING!

If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base).

If, after clearing the media jam, the jam message in the control panel window persists, open and close the printer’s doors. This should clear the jam message.

Handling Media Jams by Location

Location of Jam Page Reference

Tray 1 page 79

Tray 2 page 80

Inside the printer page 82

Near the duplex option page 84

In the output tray page 85

Tray 1 (Multipurpose Tray)

1 Remove the media from Tray 1.

Clearing Media Jams

2 Carefully remove the jammed media.

3 Fan the removed media to prevent

static buildup and even up the front edges.

 Do not fan transparencies

before loading them. Resulting static electricity may cause printing errors.

4 Reinsert the media printing face up.

Make sure the media is lying flat and doesn’t exceed the media limit mark. Check to see if the media width guides are correct.

5 Open the right-side door, then close it.

The media jam message is no longer displayed in the printer message window.

Tray 2 (Optional Lower Feeder Unit Media Tray)

1 While pressing in the tabs on each

side of the media tray, remove the media tray.

Clearing Media Jams80

2 Carefully remove the jammed media in

the direction shown on the illustration and dispose of it.

3 Remove the media from Tray 2, fan it to

prevent static buildup, and even up the front edges.

4 Reinsert the media printing face up.

Make sure the media is lying flat and doesn’t exceed the media limit mark.

5 Slide the tray back into the printer. 6 Open the right-side door, then

close it.

The media jam message is no longer displayed in the printer message window.

Inside Tray 2’s Right Door

1 Open the right door of the lower feeder unit. 2 Carefully remove the jammed media. 3 Close the door.

The media jam message is no longer displayed in the printer message window.

Clearing Media Jams

Inside the Printer

Media Path Jam

1 Pull the right door release lever, and

then carefully open the right door. If Tray 2 is installed, the lower-right door opens at the same time that the right door is opened.

Attention

Do not pull jammed media from the top of the printer through the fuser unit; otherwise, unfused toner may dirty the fuser rollers.

If it is difficult to remove the jammed media, turn the misfeed-clearing dial counterclockwise to feed the media downward.

2 If a misfeed occurs in the vertical

transport area, open the inner media guide, and then pull the misfed media down to remove it.

3 Close the inner media guide.

Clearing Media Jams82

Fuser Jams

1 Lift up the two fuser unit levers.

When removing the jammed media, be careful not to touch the transfer belt. Touching the transfer belt may result in decreased print quality.

2 Open the misfeed-clearing guide for

the fuser unit, and then, while checking the misfeed, pull the jammed media down to remove it.

3 Close the misfeed-clearing guide for

the fuser unit.

4 Lower the two fuser unit levers.

Attention

Be sure to lower the two fuser unit levers before closing the right door. If the levers are not lowered, the right door cannot be closed.

5 Close the right-side door.

Clearing Media Jams

If the optional lower feeder unit is installed, close the lower-right door.

The media jam message is no longer displayed in the printer message window.

Check the right-side release to make sure the door is securely closed.

Duplex Option

1 Pull off the top of the duplex option to

open the duplex option cover.

2 Remove the jammed media in the directions shown in the illustration.

Clearing Media Jams84

3 Open the right-side door, then close it.

If the optional media feed unit is installed, close the lower-right door.

The media jam message is no longer displayed in the printer message window.

Output Tray

Remove jammed media from the output tray by gently pulling it to the left away from the media exit area.

Clearing Media Jams

Solving Problems with Media Jams

 Frequent jams in any area indicate that area should be checked,

repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media.

Symptom Cause Solution

Several sheets go through the printer together.

Media jam message stays on.

Duplex option jams.

The front edges of the media are not even.

The media is moist from humidity.

Too much static electricity is present.

Right-side door needs to be opened and closed again to reset the printer.

Some media remains jammed in the printer.

The wrong media is being used.

Media may still be jammed.

Remove the media and even up the front edges, then reload it.

Remove the moist media and replace it with new, dry media.

Do not fan transparency media.

Open and close the right-side door of the printer again.

Recheck the media path and make sure you have removed all of the media jams.

Use only supported media. See “Media Specifications” on page 11.

Only plain paper, 16–24 lb (60–90

) can be autoduplexed if the

g/m optional duplex unit is installed and the media type is set properly in the driver. Only plain paper, 16–24 lb (60–90 g/

) can be autoduplexed. See “Media

m Specifications” on page 11 for supported sizes.

Make sure that you have not mixed media types in Tray 1.

Do not duplex custom-sized media, envelopes, labels, thick stock, or transparencies.

Recheck the media path inside the duplex unit and make sure that you have removed all of the jammed media.

Solving Problems with Media Jams86

Symptom Cause Solution

Media is jamming.

The media is not correctly positioned in the tray.

The number of sheets in the tray exceeds the maximum allowed.

The media guides are not correctly adjusted to the media size.

The media in the optional tray is not under the media separating tabs.

Warped or wrinkled media is loaded in the tray.

The media is moist from humidity.

Custom-sized media, envelopes, labels, postcards, thick stock, or transparencies are loaded in Tray 2.

The recommended transparency (OHP) or label paper is facing the wrong way in Tray 1.

Envelopes are facing the wrong way in Tray 1.

Remove the jammed media and reposition the media properly in the tray.

Remove the excess media and reload the correct number of sheets in the tray.

Adjust the regulation guides in the tray to match the size of the media.

Remove the media and reload it so that the right-front and right-rear corners are under the media-separating tabs.

Remove the media, smooth it out, and reload it. If it still jams, do not use that media.

Remove the moist media and replace it with new, dry media.

Special media must be loaded in Tray 1 only.

Load the transparencies or labels according to the manufacturer’s instructions.

Load the envelopes in Tray 1 so the flaps are facing down.

If the flaps are on the short edge, set the envelopes in Tray 1 so that the flaps are on the printer side.

Solving Problems with Media Jams

Symptom Cause Solution

Media is jamming.

Multiple sheets of transparency (OHP) media are collecting static electricity in the tray.

The media is moist from humidity.

Unsupported media (wrong size, thickness, type, etc.) is being used.

Media supply roller is dirty.

Remove the OHP media and load it in the tray one sheet at a time. Do not fan transparencies before loading them.

Remove the moist media and replace it with new, dry media.

Use media that is covered by the printer warranty.

Clean the media supply roller.

For more details, refer to “Media Rollers” on page 67.

Solving Problems with Media Jams88

Solving Other Problems

Symptom Cause Solution

Printer power is not on.

Data was sent to the printer, but it doesn’t print.

The control panel displays

TONER LOW

much sooner than expected

You can’t print a configuration page.

The power cord is not correctly plugged into the outlet.

Something is wrong with the outlet connected to the printer.

The power switch is not correctly turned on (I position).

The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications.

An error message is displayed in the message window.

A high-capacity toner cartridge was loaded, but the toner size was set at standard capacity.

The toner cartridge is defective.

The media tray is empty.

The printer’s doors aren’t closed securely.

There is a media jam. Check for a media jam.

Turn the power switch off (O position), then remove the power cord from the outlet and plug it back in.

Plug another electrical appliance into the outlet and see whether it operates properly.

Set the power switch to the off (O) position, then set it back to the on (I) position.

Use a power source with the specifications listed in appendix A, “Technical Specifications.”

Handle according to the message displayed.

In the menu, select the capacity listed on the toner cartridge label.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Engine/Replace Toner menu).

Check that the media trays are loaded with media, in place, and secure.

Make sure the doors are closed securely. Close all doors gently to avoid jarring the printer. Make sure the waste toner bottle in installed correctly.

ENGINE/CHANGE TONER SZ

Solving Other Problems

Symptom Cause Solution

Printing takes too much time.

Blank pages come out during a printing job.

Printer returned to

IDLE before

the menu was changed.

Not all pages print.

The printer is set to a slow printing mode (for example, thick stock or transparency).

The printer is set to power saving mode.

The job is very complex.

The printer memory is insufficient.

One or more of the toner cartridges are defective or empty.

The wrong media is being used.

The printer was in the menu structure without a selection being made within two minutes.

The printer has the wrong kind of cable, or the printer is not configured for the correct cable and port.

The Cancel key was pressed.

The media tray is empty.

A document is printed with an overlay file which has been created by a non-magicolor 2300 DL driver.

It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver.

It takes time for printing to start in power saving mode. If you do not want to use this mode, disable it.

Wait. No action needed.

Add more memory.

Check the toner cartridges. The image does not print if the cartridges are empty.

Check that the media type set in the driver matches the media loaded in the printer.

When in the menu structure, select your choice before two minutes elapse.

Check your cable.

Make sure no one pressed the Cancel key while your job was printing.

Check that the media trays are loaded with media, in place, and secure.

Print the overlay file using a magicolor 2300 DL driver from the magicolor 2300 DL Utilities and Documentation CD-ROM.

Solving Other Problems90

Symptom Cause Solution

Printer resets or turns off frequently.

You are experiencing problems duplexing.

Wit h N-up on multiple copies, the output is incorrect.

The power cord is not properly connected to the AC outlet.

A system error occurred.

Media or settings are not correct.

Both the driver and the application have been set for collation.

Turn off the unit, confirm that the power cord is properly connected to the AC outlet, and turn the unit back on.

Contact Technical Support with the error information. See the Service & Support Guide for a list of sources of service and support in the Americas. The most up-to-date worldwide information can be found at www.minolta-qms.com.

For autoduplexing, make sure that you have a duplex option installed.

Make sure that you are using correct media.

 See the table on page 11 for

supported media.

 Do not duplex custom-sized media,

envelopes, labels, postcards, thick stock, or transparencies.

 Make sure that you have not mixed

media types in Tray 1.

Make sure that your document has more than one page.

Use the printer driver to make sure that the duplex unit is in the “Installed Options” list on the Config Page.

In the printer driver (Properties/Setup/ Duplex/Booklet), choose “Short Edge Binding” (flipped as on a clipboard) or “Long Edge Binding” (flipped as in a loose-leaf notebook).

For N-up on duplexed pages, choose Collate only in the driver’s Paper Tab. Do not set collation in the application.

For N-up on multiple copies, choose Collate only in the driver’s Paper Tab. Do not set collation in the application.

Solving Other Problems

Symptom Cause Solution

Booklet Left and Right Binding output is incorrect.

The printer pauses approximately 90 seconds.

Both the driver and the application have been set for collation.

The printer pauses for the color calibration procedure (also known as the Auto-Image Density Control [AIDC] cycle).

This process is provided to make sure reliable printer operation with optimum output quality. If you open the door before the display reads

IDLE/

For Booklet Left Binding and Booklet Right Binding, choose Collate only in the driver’s Paper Tab. Do not set collation in the application.

Wait while your printer automatically pauses to do an AIDC calibration cycle after 200 1-sided pages of a continuous print run.

MAGICOLOR

The printer pauses approximately 150 seconds.

2300DL

stops and repeats the calibration cycle.

The printer pauses for the color calibration procedure (also known as the Auto-Image Density Control [AIDC] cycle).

This process is provided to make sure reliable printer operation with optimum output quality. If you open the door before the display reads

, the printer

IDLE/

Wait while your printer automatically pauses to do an AIDC calibration cycle after rebooting your printer when there has been an environmental change such as in temperature or humidity.

Wait while your printer automatically pauses to do an AIDC calibration cycle after “waking up” from ENERGY SAVER with more than 1,000 pages since the last AIDC cycle.

Wait while your printer automatically pauses to do an AIDC calibration cycle after the installation of a new toner cartridge or OPC drum.

MAGICOLOR 2300DL

stops and repeats the calibration cycle.

, the printer

Solving Other Problems92

Symptom Cause Solution

You hear unusual noises.

The web-based utility cannot be accessed.

Media is wrinkled.

The printer is not level.

The media tray is not installed correctly.

There is a foreign object stuck inside the printer.

The PageScope Light Admininistrator’s password is incorrect.

The media is moist from humidity or having water spilled on the paper supply.

The transfer roller or fuser unit may be defective.

Unsupported media is being used.

Put the printer on a flat, hard, level surface not to exceed ±1° slant in any direction.

Remove the media tray that you are printing from and reinsert it completely into the printer.

Turn off the printer and remove the object. If you cannot remove it, contact Technical Support.

The PageScope Light Administrator password has a 1-character minimum and a 4-character maximum.

Remove the moist media and replace it with new, dry media.

Check them for damage. If necessary, contact Technical Support with the error information. Go to www.minoltaqms.com/support/ or see the Service & Support Guide for support telephone numbers.

Use MINOLTA-QMS-approved media. Refer to “Media Types” on page 12. Check www.minolta-qms.com/ products/ for currently approved media.

Solving Other Problems

Solving Problems with Printing Quality

Symptom Cause Solution

Nothing is printed, or there are blank spots on the printed page.

One or more of the toner cartridges are damaged.

The printer driver is not set correctly.

The OPC drum cartridge is damaged.

The media is moist from humidity.

The media set in the printer driver mismatches the media loaded in the printer.

The power source does not match the printer specifications.

Several sheets are being fed at the same time.

Media is not set properly in the media tray(s).

The printer is not sitting on a level surface.

Remove the toner cartridge and check for damage. If it is damaged, replace it (Engine/Replace Toner menu).

Select the proper setting in the printer driver to switch from transparency (OHP) film to plain paper.

Remove the OPC drum cartridge and check for damage. If it is damaged, replace the OPC drum cartridge and waste toner bottle.

Adjust the humidity for paper storage. Remove the moist media and replace it with new, dry media.

Load the correct media in the printer.

Use a power source with the proper specifications.

Remove the media from the tray and check for static electricity. Fan plain paper or other media (but not transparencies), and replace it in the tray.

Remove the media, tap it to straighten it out, return it to the media tray, and realign the media guides.

Relocate the printer on a flat, hard, stable, level surface that is large enough to hold the printer.

Solving Problems with Printing Quality94

MINOLTA-QMS magicolor 2300 DL User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Utilities and Documentation CD-ROM

Installing the Printer Drivers and Software

Windows

Selecting Driver Options/Defaults

Uninstalling the Printer Driver

Using Media

Introduction

Media Specifications

Media Types

Loading Media20

Duplexing

Output Tray

Media Storage

Additional Assistance

About the Control Panel

Cancelling Print Jobs

Configuration Menu Overview

Selecting a Message Window Language

Displaying Printer Driver Settings

Setup Tab

Paper Tab

Quality Tab

Device Options Setting Tab

Working with the Status Display

Using the Status Display

Altering the Size of the Status Display Window

Closing the Status Display

Consumable Life Expectancies

Replacing Consumables

Ordering Consumables

Maintaining the Printer

Cleaning the Printer

Troubleshooting

Introduction

Printing a Configuration Page

Preventing Media Jams

Understanding the Media Path

Clearing Media Jams

Solving Problems with Media Jams

Solving Other Problems

Solving Problems with Printing Quality