Minolta PAGEWORKS 20 User Manual

USER'S MANUAL

For U.S.A./Canadian Users

As an ENERGY STAR Partner, Minolta
Co., Ltd has determined that this printer
meets the ENERGY STAR Guidelines for
energy efficiency.

For Other Country Users

This printer meets the *EPA’s ENERGY



STAR

*The U.S. Environmental Protection Agency

Guidelines for energy efficiency.

What is an Energy Star Printer?

Energy Star Printers have a feature that allows them to automatically
“go to sleep” after a period of inactivity. This auto-feature can
reduce a Printer’s annual electricity costs by over 60 percent.

Foreword

Safety Information

Laser Safety

This printer is a page printer which operates by means of a laser.
There is no possibility of danger from the laser, provided the printer
is operated according to the instructions in this manual provided.

Since radiation emitted by the laser is completely confined within
protective housing, the laser beam cannot escape from the machine
during any phase of user operation.

Internal Laser Radiation

Maximum Radiation Power: 8.8 x 10-4(W)
Wave Length: 770-810 (nm)

This is a Class IIIb Laser Diode Assy. that has an invisible laser
beam. The print head unit is NOT A FIELD SERVICE ITEM.
Therefore, the print head unit should not be opened under any cir
cumstances.

For United States Users

Laser Safety
This printer is certified as a Class 1 Laser product under the U.S.

Department of Health and Human Service (DHHS) Radiation

Performance Standard according to the Radiation Control for Health
and Safety Act of 1968. This means that the printer does not produce
hazardous laser radiation.

-

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the
U.S. Food and Drug Administration implemented regulations for
laser products on August 2, 1976. These regulations apply to laser
products manufactured from August 1. Compliance is mandatory for
products marketed in the United States. The label shown below indi
cates compliance with the CDRH regulations and must be attached
to laser products marketed in the United States.

WARNING: Use of controls, adjustments or performance of pro­cedures other than those specified in this manual may result in
hazardous radiation exposure.

-

i

Foreword

For other Countries Users

WARNING: Use of controls, adjustments or performance of pro-

cedures other than those specified in this manual may result in
hazardous radiation exposure.

This is a semiconductor laser. The maximum power of the laser
diode is 8.8 x 10-4W and the wavelength is 770-810 nm.

For Denmark Users

ADVARSEL: Usynlig laserstråling ved åbning, når sikkerhedsaf-

brydere er ude af funktion. Undgå udsttelse for stråling.
Klasse 1 laser produkt der opfylder IEC825 sikkerheds kravene.

For Finland, Sweden Users

VAROITU S!: Laitteen käyttäminen muulla kuin tässä käyttöo-

hjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluo­kan 1 ylittävälle näkymättömälle lasersäteilylle.

VARNNING: Om apparaten används på annat sätt än i denna
bruksanvisning specificerats, kan an v änderen utsattas för osynling
laserstrålnig, som överskrider gränsen för laserklass 1.

VARO: Avattaessa ja suojalukitus ohitettaessa olet alttiina naky­mattomalle lasersateilylle. Aja katso sateeseen.

VARNING: Osynlig laserstråining när denna del är öppnad och
spärren är urkopplad. Betrakta ej stråien.

ii

Foreword

For Norway Users

ADVARSEL: Dersum apparatet brukes på annen måte enn spesi-

fisert i denne bruksanvisning, kan brukeren utsettes for unsynlig
laserstråling som overskrider grensen for laser klasse 1.

Dette er en halvleder laser. Maksimal effeckt til laserdiode er 8.8 x
10-4W og bolgelengde er 770-810 nm.

WARNING LABEL

iii

Foreword

FCC/ICES (1/2)

NOTE: Without Minolta Network option.

FCC: Declaration of Conformity

Product Type Laser Beam Printer
Product Name PageWorks 20
Options

Accessories

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including

interference that may cause undesired operation.

Minolta Corporation
101 Williams Drive, Ramsey, New Jersey 07446
Telephone number: 201-825-4000

USER INSTRUCTIONS (FOR U.S.A. Users)
FCC PART 15 - RADIO FREQUENCY DEVICE WARNING

This equipment has been tested and found to comply with the limit s
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures.

Third Tray Unit, Duplex Unit
SIMM (max 64MB), DIMM,
Hard Disk (1080MB)

iv

Foreword

• Re-orient or relocate the receiving antenna.

• Increase the separ ation between the equipment and the

receiver.

• Connect the equipment to an outlet on a circuit

different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help.

• Any changes or modifications not expressly approved

by Minolta could void the user’s authority to operate
this equipment.

• A LAN adapter is only to be used in industrial area

including commercial areas. Use of a LAN adapter in
residential areas is forbidden.

This device must be used with shielded interface cables. The use of
non-shielded cables is likely to result in interference with radio
communications and is prohibited under the FCC rules.

The design and production of this unit conform to FCC regulations,
and any changes or modifications must be registered with the FCC
and are subject to FCC control. Any changes made by the purchaser
or user without first contacting the manufacturer will be subject to
penalty under FCC regulations.

USER INSTRUCTIONS (For Canadian Users)
INTERFERENCE-CAUSING EQUIPMENT STANDARD
(ICES-003 ISSUE 2) WARNING

This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.

Cet appil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.

v

Foreword

FCC/ICES (2/2)

NOTE: Installed Minolta Network options. When the Network

cable is attached to either of the IEEE 802.3 connectors, the
printer meets the requirements of FCC/ICES Class A.

USER INSTRUCTIONS (FOR U.S.A. Users)
FCC PART 15-RADIO FREQUENCY DEVICE WARNING

This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications.

Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to
correct the interference at his own expense.

This device must be used with shielded interface cables. The use of
non-shielded cables is likely to result in interference with radio
communications and is prohibited under the FCC rules.

The design and production of this unit conform to FCC regulations,
and any changes or modifications must be registered with the FCC
and are subject to FCC control. Any changes made by the purchaser
or user without first contacting the manufacturer will be subject to
penalty under FCC regulations.

USER INSTRUCTIONS (For Canadian Users)
INTERFERENCE-CAUSING EQUIPMENT STANDARD
(ICES-003 ISSUE 2) WARNING

This Class A digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.

Cet appil numérique de la classeA respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.

vi

Foreword

OZONE RELEASE (For all Users)

During printer operation, a small quantity of ozone is released. This
amount is not large enough to harm a person adversely. Ho wev er , be
sure the room where the machine is being used has adequate venti
lation, especially if you are printing a high volume of materials, or
if the machine is being used continuously over a long period.

WARNING LABEL

-

vii

Foreword

Welcome

Thank you for selecting a Minolta PageWorks 20 Printer!
This User’s manual explains the functions of the printer and how it

operates. It also provides you with troubleshooting tips as well as
general precautions you should observe when operating the printer.
To ensure top performance and effective use of your printer, read
this manual carefully from cover to cover, and keep it on hand for
later reference.

No part of this document may be reproduced, transmitted, tran­scribed, stored in a retrieval system, or translated into other lan­guages without the express written prior consent from Minolta Co.,
Ltd.

The contents of this manual are subject to change without notice.

Trademark Acknowledgments

HP, LaserJet 4V and PCL are registered trademarks of Hewlett­Packard Company.

Centronics is a registered trademark of Centronics Data Computer
Corporation.

TrueType is a registered trademark of Apple Computer Inc.
IBM is a registered trademark of International Business Machines

Corporation.
Intellifont is a trademark of Agfa Corporation.
Adobe, PostScript and the PostScript logo are trademarks of Adobe

Systems, Inc.
NetWare is a registered trademarks of Novell Inc.
Minolta is a registered trademark of Minolta Co., Ltd.
PageWorks is a trademark of Minolta in the U.S. and Canada.
Super Fine Micro-Toning and RealTone are trademarks of Minolta

Co., Ltd.
All other products or name brands are trademarks or registered

trademarks of their respective holders.

viii

Foreword

U.S.A. Technical Support

If you continue to experience technical difficulty with the operation
of your printer product, please contact your support representative:

Toll free at 1-800-459-3250
or via our website at http://www.minoltappd.com.

Hours of operation and toll free nature of our support program is
subject to change without prior notice.

ix

Contents

Chapter 1 Introduction

1. Printer Features.............................................1-1

2. Printer Parts and Accessories.....................1-2

3. Control Panel.................................................1-6

Layout for Control Panel..................................1-6

Indicator Function............................................1-7

LCD Function ..................................................1-7

Key Functions..................................................1-8

Chapter 2 Setting-Up

1. Installation Precaution..................................2-1

Selecting a Location for the Printer.................2-1

Power Source..................................................2-1

Grounding........................................................2-2

Space Requirements.......................................2-3

2. Operational Precaution..................................2-4

Operating Environment....................................2-4

Operation.........................................................2-4

Printer Supplies...............................................2-6

3. Setting Up Your Printer.................................2-7

4. Connecting the Power Cord .........................2-9

5. Turning the Printer ON and OFF ..................2-10

Turning the Printer ON.....................................2-10

Turning the Printer OFF...................................2-10

6. Printing a Test Page......................................2-11

Configuration Page..........................................2-12

PCL Font List...................................................2-13

PCL Demo Print ..............................................2-15

x

7. Connecting the Interface Cable ...................2-16

Interface Port...................................................2-16

8. Moving the Printer.........................................2-17

Chapter 3 Using the Printer

1. Using the Control Panel................................3-1

Basic Menu Setting Method ............................3-1

Tray 1 Paper Size Setting Method ...................3-2

Job Separation................................................3-3

2. Understanding Printer Menus......................3-4

Overview of Printer Menus..............................3-4

Printer Menus..................................................3-6

(1) Print Menu ...............................................3-7

(2) PCL Menu................................................3-10

(3) PS Menu..................................................3-11

(4) System Menu...........................................3-12

(5) Parallel Menu...........................................3-14

(6) Maintenance Menu..................................3-16

(7) Network Menu.......................................... 3-17

(8) Test Print..................................................3-19

Contents

3. Loading Paper................................................3-21

Supported Media.............................................3-21

Paper Type....................................................3-21

Paper Size.....................................................3-21

Capacity........................................................3-22

Printable Area ...............................................3-23

Page Orientation..............................................3-24

Printing on Envelopes......................................3-25

Printing on Labels............................................3-26

xi

Contents

Printing on Thick paper ...................................3-26

Printing on Transparencies..............................3-26

Printing on Custom Paper...............................3-26

Duplex Printing................................................3-27

Paper Type....................................................3-28

Paper Size.....................................................3-28

Loading Paper in Tray 1...................................3-29

Loading Paper in Tray 2...................................3-31

Loading Paper in Tray 3...................................3-33

Automatic Tray Setting.....................................3-35

Using Manual Feed.........................................3-36

Special Paper Tray Setting..............................3-37

4. Printing...........................................................3-38

5. Understanding Fonts ....................................3-40

Fonts................................................................3-40

Scalable Fonts...............................................3-40

Bitmap Fonts.................................................3-40

Minolta Font Manager......................................3-40

Chapter 4 Maintaining Your Printer

1. Supplies for Maintenance.............................4-1

2. Replacing the Imaging Cartridge.................4-2

3. Cleaning Your Printer....................................4-4

External Cleaning............................................4-4

Internal Cleaning .............................................4-5

Chapter 5 Solving Printer Problems

1. Clearing a Paper Misfeed..............................5-1

Paper Misfeed in Tray 1...................................5-1

xii

Paper Misfeed in Tray 2 or Tray 3....................5-3

Paper Misfeed inside the Printer .....................5-5

Paper Misfeed in the Duplex Unit....................5-6

2. Printing Problems..........................................5-8

3. Print Quality Problems..................................5-9

4. Understanding Printer Messages ................5-12

(1) Status Messages .......................................5-13

(2) Warning Messages ....................................5-15

(3) Caution Messages.....................................5-16

(4) Operator Call Messages............................5-17

(5) Service Call Messages ..............................5-19

Chapter 6 Installing Options

1. Installing the Third Tray Unit .......................6-1

2. Installing the Duplex Unit.............................6-3

3. Installing the Network Card..........................6-5

Contents

4. Installing the Adobe PostScript ROM-DIMM

and Hard Disk ................................................6-7

5. Installing the SIMM........................................6-11

Chapter 7 Specifications

1. Printer.............................................................7-1

2. Third Tray Unit (Optional) .............................7-5

250-Sheet Universal Third Tray Unit................7-5

500-Sheet Third Tray Unit (Letter)...................7-6

500-Sheet Third Tray Unit (A4)........................7-7

3. Duplex Unit (Optional)...................................7-8

xiii

Contents

4. SIMM...............................................................7-9

5. Interface Connector and Cable....................7-10

Appendix A

Character Sets...................................................A-1

Appendix B

Font Lists ...........................................................B-1

Index

Index...................................................................C-1

xiv

Chapter 1

Introduction

Chapter 1Introduction

1--1

Chapter 1Introduction

1-0

1. Printer Features

• Outstanding performance with an engine speed of 20ppm and

High Speed RISC Processor NR4645/100MHz.

• Image Quality comparable to 1200dpi with Minolta’s Super Fine

Micro-Toning

• High Quality graphics and photographic images with RealTone

2400 (256 gray levels).

• Paper handling versatility comes with A3 Full-Bleed printing,

Duplexing, and GUI Driver supporting N-up Printing, etc.

• High Speed Data T ransfer with IEEE1284 compliant interface and

Network Option (Ethernet).

• Easy Maintenance with All-in-one Imaging Cartridge.

• Space saving design.

• Compatible with optional Adobe PostScript Level2.

• Environmentally friendly with Toner Save Mode and Energy Star

compliance.

TM

system realizes clear and smooth text data.

Chapter 1Introduction

1-1

2. Printer Parts and Accessories

Chapter 1Introduction

1. Upper Cover Lock
Release Button

2. Control Panel

3. Tray 2

1-2

4. Paper Exit Tray

5. Paper Guide
Plates

6. Tray 1
(multipurpose)

7. Power Switch

2. Printer Parts and Accessories

1. Upper Cover Lock Release Button:

Press this button to open the upper cover.

2. Control Panel:

The control panel allows you to set the printing options and dis­plays the current printer status.

3. Tray 2:

Holds up to 500 sheets of Letter size paper.

4. Paper Exit Tray:

The printed paper is fed out face down on this tray.
500 sheet capacity for printed paper.

5. Paper Guide Plates:

Slide these guides left or right according to the paper size being
fed.

6. Tray 1 (multipurpose):

150 sheet capacity for plain paper.
Use this tray for special paper.

7. Power Switch:

Turns the printer on and off.

Chapter 1Introduction

1-3

2. Printer Parts and Accessories

Chapter 1Introduction

8. Upper Cover Unit

9. Power Cord Socket

10. Parallel Interface Connector

11. Network Cover

12. Fusing Section

13. Imaging Cartridge

14. Sealing Tape

1-4

2. Printer Parts and Accessories

8. Upper Cover Unit:

Open for replacing the imaging cartridge or removing jammed
paper.

9. Power Cord Socket:

Connect the power cord to this socket.

10. Parallel Interface Connector:

Provides a parallel interface connection for the host computer.

11. Network Cover:

Remove this cover for installing the optional network card.

12. Fusing Section:

Fixes the toner image to the paper.

13. Imaging Cartridge:

It is important for forming an image.

14. Sealing Tape:

Pull out the sealing tape when installing a new imaging car­tridge.

Chapter 1Introduction

1-5

3. Control Panel

Chapter 1Introduction

Layout for Control Panel

The control panel is comprised of 1 LCD (16 characters by 2 lines),
3 LEDs and 8 keys.

3

READY PCL

2

4

1. LCD

2. Data LED

3. Message LED

4. On Line LED

5. On Line key

6. Proceed key

•

•

On Line

Menu

▼▼▼

▼

9

5

Data

Proceed

Item

▼

10

Message

•

Tray1 Paper

Select

▼

6

11

7

7. Tray1 Paper key

8. Shift key

9. Menu key

10. Item key

11. Select key

12. Enter/Reset key

Shift

Enter

∗

Reset

1

8

12

1-6

Indicator Function

3. Control Panel

Chapter 1Introduction

Indicator

ONLINE

DA T A

MESSAGE

On

The printer is ready
to receive data.

Data is stored in the
printer memory.

Engine error.
The printer requires
service.

Off

The printer cannot
receive data.

No data is stored in
the printer memory .

No error.

Blinking

Going off-line.

The printer is
receiving data and
processing data.

Recoverable error
such as paper empty,
paper misfeed, etc.

LCD Function

The LCD is composed of 16-digits and 2 lines.

READY PCL
TRAY2 IS EMPTY

First line: Displays the current printer status and selected printer
language.
Second line: Normally , nothing is displayed. However, one of the
warning messages listed below may be displayed when needed.

MAINTENANCE REQ
TRAY2 IS EMPTY
TRAY3 IS EMPTY
TONER IS LOW
TONER EMPTY
JOB SEPARATION

When an error occurs, the printer will display an error message on
the LCD. For the contents of an error message, see “Understanding
Printer Messages” page 5-12.

1-7

3. Control Panel

Chapter 1Introduction

Key Functions

On Line key

Press the On Line key to switch between on-line and off-line. The
printer should be on-line to receive data.

Proceed key

Press the Proceed key to resume printing after an interruption.
This key is pressed:

- when a paper size error (LOAD message) occurs.
See “Operator Call Message” page 5-17.

- when the Paper Size Error occurs.
See “Operator Call Message” page 5-18.

- when the Memory Overflow or Job Too Complex error occurs.

See “Caution Message” page 5-16.

Tray1 Paper key

Press the Tray1 Paper key to enter the Tray 1 paper size setting
mode. You can enter this mod e only from off-line.

Shift key

While holding down the Shift key , press the Menu ke y . Each menu
is displayed in reverse order.

While holding down the Shift key , press the Item key. Each item is
displayed in reverse order.
While holding down the Shift key, press the Select key. Each user
selection value is displayed in reverse order .

Menu key

Press the Menu key when off-line to enter the menu mode.
Repeated key operation displays the menu group in order.

Item key

Press the Item key in the menu mode to enter the item mode.
Repeated key operation displays the items in order.

Select key

Press the Select key in the item mode or the tray 1 paper size set­ting mode to enter the user selection mode. Repeated key opera­tion displays the user selection values in order.

1-8

3. Control Panel

When the Select key is pressed continuously, the numerical value
increases at high speed.

Enter/Reset key

Press the Enter/Reset key to save the settings of the user selec­tions.
While holding down the Shift key when off-line, press the Enter/
Reset key. The job data is canceled. Returns the printer on-line
automatically after canceling the job data.

NOTE

To reset the job data, you must take the printer off-line by pressing
the On Line key while printing.

Chapter 1Introduction

1-9

Memo

Chapter 1Introduction

1-10

Chapter 2

Setting Up

Chapter 2Setting Up

2--1

Chapter 2Setting Up

2-0