Minolta MAGICOLOR 3300 User Manual

magicolor 3300
®
User’s Guide
1800712-001A
Trademarks
The following are registere d trademarks of MINOLTA-QMS, Inc.: Q MS, the M INOLTA­QMS logo, Crown, Crow nNet, and magic olor.
Proprietary Statement
The digitally encoded software included with your printer is Copyrighted © 2003 by MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, mod­ified, displayed, transferr ed, or copied in any form or in any manner or on any media, in w h o l e or in p a rt, w i t h o ut the e x p res s w r itten pe rmis s ion of MI N OLTA-Q M S , I n c .
Copyright Notice
This guide is Cop yrighted © 2003 by MINOLTA-QMS, Inc., On e Magnum P ass, Mobile, AL 36618. All Righ ts Reserv ed. This document may not be copied, in whol e or part, nor transfer red to any oth er media or lang uage, without written permission of MINOLTA-QMS, Inc.
Notice
MINOLTA-QMS, Inc. reser ves the ri ght to mak e changes to this guid e and to th e equipment describe d herein without notice. Con siderable effort has been m ade to ensure that this guide is free of inaccuracies and omissions. However, MINOLTA­QMS, Inc. makes no wa rranty of any kind including, bu t not limited to, any implied warranties of merchanta bility and fitness for a particular purpo se with r egard to this guide. MINOLTA-QMS, Inc. assumes no res ponsibility for, or liability for, errors contained in th is guide or for incidental, spec ial, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connectio n with the p erforma nce of the equi pment when so operated .
Registering the Printer
Mail (Americas only)Fill out and send in the r egistration card e nclos ed in your
shipment. Internet—Go to www.minolta-qms.com/register and follow the instructions
given there.
Software Utilities CD-ROMFollow the instruction s on the CD- ROM.

Contents

1 Software Installation

Software Utilities CD-ROM ......... ..................................... .. ................. 2
Automatic Sy ste m Software Update 2
Drivers and Utilities 2
Installing Printer Drivers and Utilities, Windows Environments ...........5
Installing Printer Drivers and Utilities, Macintosh Environments ......... 5
Some Notes to Consider 5
Macintosh OS 9PPDs and Utilities Installation 6
Macintosh OS XPPDs and Utilities Installation 9
UNIX, NDPS, NetWare ... .................................................................11
Linux .................................................................................................11

2 Using Media

Introduction ....................................................................................... 14
Media Storage and Handling ............................................................ 15
General Notes about Media 18
Media Trays 18
Media Sizes and Print Area .............................................................. 19
Page Margins 20
Contents
Image Alignment 21 Output Tray 21
Media ................................................................................................21
Plain Paper 22 Special Note about Custom (and Oversized) Media 25 Thick Stock 25 Envelopes 26 Glossy Media 27 Label Stock 27 Postcards (Japanese size) 28 Transparencies (Uncoated Only) 29
Loading Media .................................................................................. 31
Preparing the Media 31 Loading and Printing Media 31 Using Media Other Than Plain Paper 36
System Memory (RAM) Requirements ............................................. 41
Basic Functionality 41 Maximum Performance 41
Duplexing .......................................................................................... 41

3 Color Printing

Introduction .......................................................................................46
Color Registration .............................................................................46
PRISMLASER Technology ............................................................49
Color Management and Control ........................................................49
MINOLTA-QMS QCOLOR Technology ......................... ............ ....... .49
Further Information 52

4 Replacing Consumables

Introduction ......................................................................................52
Consumable Life Expectancie s.........................................................52
Starter Toner Cartridges 54 Replacement Toner Cartridges 54 Transfer Unit 55 Imaging Unit 56
Fuser Unit and Media Feed Roller(s) 56
Replacing a Toner Cartridge ............................................................57
Replacing the Transfer Unit ..............................................................61
Replacing the Imaging Unit ..............................................................63
Replacing the Fuser Unit ...................................................................67
Contentsii

5 Maintaining the Printer

Introduction .......................................................................................74
Handling the Printer ..........................................................................74
Cleaning the Printer ..........................................................................75

6 Troubleshooting

Introduction .......................................................................................82
Printing a Status Page ........................................................................ 82
Direct PDF File Printing ....................................................................82
Adjusting Memory Clients for PDF Printing 82 Printing Preformatted Files Using CrownView 83
Troubleshooting PDF Direct Printing from CrownView 83
Preventing Media Jams ....................................................................84
Automatic Jam Recovery .................................................................... 85
Understanding the Media Path ......................................................... 85
Understanding Medi a J am Status Messages ...................................86
Clearing Media Jams .......................................................................86
Media Jam Duplex 87
Media Jam Feed 88
Media Jam Fuser 92
Media Jam Registration and Mismatch Jams 94
Solving Prob l em s ..............................................................................96
General Problems 96
Media Jams and Media Transport Problems 98
Other Problems 101
Printing Quality 107
Status, Error, and Service Messages .............................................1 13
Status and Error Messages 113
Service Messages 122
HP-GL Error Codes and PCL Error Codes 123
PostScript Errors 124
Additional Assistance ......................................................................124

7 Installing Accessories

Introduction .....................................................................................126
Antistatic Protection .......................................................................127
BuzzBox (Americas Only) ...............................................................128
What's in the Kit? 128
Installing BuzzBox 128
Usi ng the Buzz B ox 129
Dual In-Line Memory Modules (DIMMs) ................. .. ..... .. ..... ..... .. ..129
Contents
iii
Basic Functionality 131 Maximum Performance 131
Installation 131
Duplex Kit (Americas Only) .............................................................134
Emulations , Fonts, and Other Software .......... ................................134
Emulations 134
Fonts, Forms, and Sig nat ures 136
High-capacity Input Feeder (HCIF) ................................................1 38
Whats in the Kit? 138
Installation 139
Internal IDE Har d Disk ................. ...................................................143
What's in the Kit? 143
Installation 143
Media Trays ...................................................................................145
SC-215 Color Convenience Copier .................................................145
Time-of-Day Clock .........................................................................145
Installation 145
Tray Cover .......................................................................................... 147
Installation 147

A Technical Specif icat ion s

Requirements ..................................................................................150
Space Requirements 150
Location Requirements 150
Power Requirements 152
ENERGY STAR Complianc e153
Engine and Contro l le r Spec i fications ................... ...........................154
Print Speed 154
Engine 155
Controller 156
Electrical 157
Physical 159
Consumable Life Expectancies ......................................................159
Starter Toner Cartridges 159
Replacement Toner Cartridges 160
Transfer Unit 161
Imaging Unit 161
Fuser Unit and Media Feed Roller(s) 161
IPP ..................................................................................................162
Document Option Commands .........................................................163
Header/Trailer Page Command s 164
HP-GL Emulation Commands 164
Contentsiv
HP PCL 5e Emulation Commands 164 Lineprinter Emulation Commands 165 Document Formatting 165
Job and Subjob Boundary Commands 165
PJL Command ................................................................................166
Menus ............................................................................................. 166
Configuration Chart Conventions 166
Security Menu 166
Operator Control Menu 16 7
Administration Menu 168
Administration/Communications/Resident NIC/CrownNet Menu . 169
TCP/IP Menu .................................................................................. 173
Regulatory Compliance ...................................................................1 74
FCC Compliance Statement 174
Canadian Users Notice 175
CE Marking (Declation of Conformity) 175
Laser Safety 175
International Notices 176
Warranty Considerations ................................................................... 176
Index
Contents
v
Software
Installation
1

Software Utilities CD-ROM

If you followed all the steps in the Installation Guide that came with your printe r, then the printer is properly set up, connected to your computer, plugged in, turned on, and ready to receive the system software, drivers, and utilities on the Software Utilities CD-ROM.
Put the CD-ROM in your computers CD-ROM drive and the MINOLTA-QMS AutoInstaller begins the installation process.

Automatic System Software Update

The AutoInstaller locates the file containing the system software on the Software Utilities CD-ROM and, if it is a newe r version th an th e one that is currently on the printer, automatically downloads it to the pr i nter.
Attention
Operator intervention is required to prevent the system software update.
If y ou attempt to download a previous version of system software, an error page prints stating Low Release Level. This prevents an older version of system software from being downloaded over a newer version.
The system software update aborts without operator intervention if the system software on the CD-ROM is the same as, or older than, the one currently installed on the printer controller.
If you are installing new system software, you may have to wa it up to
10 mi nu tes for the update. Do not interrupt the proces s .

Drivers and Utilities

The printer driver and additi onal s oftwar e on the Software Utilities CD-ROM can b e installed on P C , M acintosh, and othe r co m puters using any of the following:
Windows Me
Windows 98
Windows 95 (B minimum)
Windows XP
Windows 2000
Windows NT4
Macintosh OS 9 (version 9.2.1 or higher) or X (version 10.1.4 or higher)
UNIX/Linux
NetWare (Versions 5 and 6)
NDPS
Software Utilities CD-ROM2
Drivers and PPDs
Manual installat io n instructio ns are prov ided in the rea dme files on the Software Utilities CD-ROM in case you need them.
Drivers Use/Benefit Installation
Instructions
PostScript 2/3 Drivers
Windows XP/2000
Windows Me/98
Windows NT4
PCL 6 Driver
Windows XP/2000
Macintosh PPDs PostScript Printer Descripti on (PPD)
Windows PPDs These PPD files allow you to install the
Linux PPDs These PPDs can be used with
These drivers give you access to all of the printers features, including finishing and advanced layout
This driver gives you access to all of the printers features, including finishing and advanced layout. It also includes support for Arabic, Greek, and Hebrew fonts and font sets.
files allow you to configure options such as memory and informs the computer what options and features are available.
printer for a variety of platforms, drivers, a nd a pplications.
third-party Linux print filters that use PPDs.
Insta lli n g Printer Drivers and Utilities, Windows Environments on page 7
Insta lli n g Printer Drivers and Utilities, Windows Environments on page 7
Readme on the
Software Utilities
CD-ROM
Readme on the
Software Utilities
CD-ROM Readme on the
Software Utilities
CD-ROM
Utilities
Utilities Use/Benefit Installation
Instruc tions
Crown Print Monitor + for Windows
MINOLTA-QMS Download Manager
This Windows utility provides an efficient method for transporting print jobs directly to a MINOLTA-QMS printer via the TCP/IP protocol.
This util ity pr ovides the ability to download fonts and overlays to the printers hard disk. It also allows you to download fonts to printer memory.
Readme on the
Software Utilities
CD-ROM
Readme on the
Software Utilities
CD-ROM
Software Utilities CD-ROM
3
Utilities Use/Benefit Installation
Instructions
PANTONE Tables
ICC/ICM Profiles
Macintosh Installer
PageScope Net Care
UNIX Host Software
MINOLTA-QMS NDPS Gateway
PageScope Network Setup Utility
These tables allow you to match printed colors to scr een color s. Provided f or use with PostScript High resolution printing (1200x1200 dpi).
These color profiles provide support for host-based color management systems including Microsoft ICM 2 for Windows, Apple ColorSync, CorelDRAW, Kodak KCMS, Adobe Photoshop 5 and others.
This installer automatically places all needed print-related components, such as a PostScript Printer Description (PPD) file, color profiles, screen fonts, and registration information, in the correct loc ations on your system and allows you to use your printer with Macintosh OS 9 (version 9.2. 1 or higher ) or X (version 10.1.4 or higher).
This uti lity, designed with administrator s in mind, is a powerful tool, allowing centralized management of network printers. It is available for Windows and UNIX platforms. Refer to the PageScope Net Care Manual in PDF format on the Documentation CD-ROM.
UNIX Host Software, com patible with a variety of UNIX platforms, all ows for the customization of UNIX-based queues and filters for the specific features of the Crown printer.
The NetWare interface allows NetWare users to manage printers from a central location.
This utility provides basic configuration functions for network printers using TCP/IP and IPX protocols.
Readme on the
Softw a re Utilities
CD-ROM
Readme on the
Softw a re Utilities
CD-ROM
Readme on the
Softw a re Utilities
CD-ROM
Readme on the
Softw a re Utilities
CD-ROM
Readme on the
Softw a re Utilities
CD-ROM
Readme on the
Softw a re Utilities
CD-ROM Readme on the
Softw a re Utilities
CD-ROM
Software Utilities CD-ROM4

Installing Printer D rivers and Utilities, Windows Environments

Arabic and Hebrew versions of the drivers and utilities must be installed manually. For manual installation instructions refer to the readme file on the Software Utilities CD-ROM.
Insert the Software Utilitie s CD-ROM in your CD-ROM dr ive.
1
If the CD-ROM does not start automatically, double-click setup.exe in the root directory.
In the first window, click Next.
2
In the next window, click Printer Setup.
3
Choose the method by which the PC and printer are connected.
4
Follow the instructions on the screen.
5
On the Printer Options screen, use the check boxes to print a test page,
6
make the new printer your default, set printer properties and printing preferences, or update printer firmware (also called printer system software).
Be sure the check t he Up date Print er Firmware box. It’ s very i mportant to update the printer firmware the first time you install the printer.
On the last screen, choose Finish.
7
This returns you to the Main Menu screen, where you can register your printer , r eview dr iver o r util ity documentati on, or purch ase suppl ies onlin e. When you are finished, exit fr o m the Installer.
When the system software installation is complete, remove the CD-ROM
8
from your CD-ROM drive and store it in a safe place.

Installing Printer D rivers and Utilities, Macintosh Enviro nm e nts

Some Notes to Consider

In the following sections, we assume that you are installing the software for the first time.
The current version of Macintosh OS X has limited support for PPD (PostScript Printer Description) files. Although MINOLTA-QMS printers can be used with Macintosh OS X, not all advanced printing features are available. Advanced printing features are still available under Macintosh OS 9.
Installing Printer Drivers and Utilities, Windows
5
You can connect to your printer by
A USB cable
A crossover Ethernet cable
Ethernet patch cables and an Ethernet hub
MacintoshPPDs
MINOLTA-QMS developed a PostScript Printer Description (PPD) file for the magicolor 3300. This PPD works with the Macintosh Operating System’s PostScript printe r dr iv e r (L a serWriter) to prov ide s uppor t fo r the features on the magicolor 3300, such as print resolution and media sizes.

Macintosh O S 9PPDs and Util ities Inst allat ion

OS 9 Step 1. So ftware Installatio n
a
Insert the Software Utilitie s
CD-ROM in your Macin-
toshs CD-ROM drive.
If this screen does not
appear , double-clic k the
MINOLTA-QMS CD-ROM
icon on your Macintosh
desktop.
b
Double-click the Install icon.
c
Follow the instructions on
the screen to install the
magicolor 3300 PPD and
utilities.
d
After the PPD and utilities installation is comple te , choose Quit.
e
When the system software installation is complete, remove the
CD-ROM from your CD-ROM drive and store it in a safe place.
OS 9 Step 2. C r eating a Desktop Pri n ter
USB Connection
a
Plug one end of the USB cable into the Macintosh and the other into
the printers USB port.
Installing Printer Drivers and Utilities, Macintosh6
b
Locate the Desktop Printer Utility.
If you cannot locate it on your Macintosh hard disk, it can be found on your Macintoshs system CD-ROM.
c
Double-click the Desktop Printer Utility icon to open the application.
The first window prompts you to select the type of desktop printer you would like to create.
d
Select Printer (USB), and select OK.
e
Choose the Change button in the PostScript Printer Description sec­tion. In the resulting window, select the magicolor 3300 PPD, and choose Select.
f
Choose the Change but ton i n the USB Pr in ter Selecti on sect ion. I n the resulting window, select the magicolor 3300, and click
OK
.
EtherTalk Connection
a
You can connect via Ethernet in either of two ways:
Plug one end of a crosso ver Etherne t cable into the Mac intosh and the other into the printers Ethernet port.
Use Ethe r n et p a tc h c a b les a n d an Ethe rn e t hub. P lu g one end of each patch cable i n to th e hub, then plug the other end of one into the Macintosh and the other end of the second into the printer’s Ethe rnet port.
b
Open the Chooser and select LaserWriter.
c
When your printer boots up, it fin ds a defaul t zo ne. If your ne twork has more than one zone and you want to use a different zone, use the Interface/Ethernet/Ethertalk/Name and Zone menus on the printer control panel to specify the new zone.
The Name and Zone menus allow you to identify 1 zone with a name up to 32 characters long. (Up to 16 characters can be entered in each of the two menus). You cannot use these two menus to identify two zones. Trailing spaces are not considered part of t he zone name. All stan dard printabl e ASCII character s are valid except the @ and ' symbols. The names are case sensitive.
d
Choose Create and then Set-Up.
LPR Connection
a
You can connect via Ethernet in either of two ways:
Plug one end of a crosso ver Etherne t cable into the Mac intosh and the other into the printers Ethernet port.
Installing Printer Drivers and Utilities, Macintosh
7
Use Et hernet patch ca bl e s a nd an E th ernet hub. Plug one end of eac h patch cabl e into the hub, then plug the other end of one into the Macintosh and the other end of the second into the printers Ethernet port.
b
Locate the Desktop Printer Utility.
If you cannot locate it on your Macintosh hard disk, it can be found on
your Macintoshs system CD-ROM.
c
Select Printer (LPR), and select OK.
d
Type in the IP Address and use the same address for the Queue
name. Click OK.
e
Choose Create.
f
Name the printer with the IP Address or a descriptive name.
OS 9 Step 3. System Software
a
Insert the Software Utilitie s
CD-ROM in your Macintos h’s
CD-ROM drive.
b
If this screen does not
appear , double-clic k the
MINOLTA-QMS CD-ROM
icon on your Macintosh
desktop.
c
Double-click the Resources
icon.
d
Double-click the
System_Code folder, and
then locate the system software file (system.ps where system is the
filename).
e
Drag the system. ps icon and dr op it o n the magi color 3 300 pr inte r icon
on your desktop to perform the system software upgrade.
Note: If your p ri nter’s system software version is later than the version on the CD-ROM that you are downloading, an error page will print on the printer. In this case, go to step f. You do not need to upgrade the printers system softwar e.
f
When the system software installation is complete, remove the
CD-ROM from your CD-ROM drive and store it in a safe place.
Installing Printer Drivers and Utilities, Macintosh8

Macintosh O S XPPDs and Utilit ies Installation

OS X Step 1. Software Installation—Automatic
a
Insert the Software Uti lities CD-ROM in your Macintosh’s CD-ROM drive.
If this screen does not appear, double-click the MINOLTA-QMS CD-ROM icon on your Macintosh desktop.
b
Double-click the Install icon.
The installer uses the path Hard Disk Name/Library/Printers/PPDs/Contents/ Resources/ for PPDs and the path: Hard Disk Name/Library/Fonts/ for fonts.
c
Follow the instructions on the screen to install the magicolor 3300 PPD and utilities.
d
After the PPD and utilities installation is complete, choose Quit.
OS X Step 2. Creating a Printer Queue
a
Connect the printer to the computer using a USB or Ethernet connection.
For USB, plug one end of the USB cabl e into t he PC and t he other into the matching printer port.
For Ethernet, you can connect in either of two ways:
Plug one end of a crosso ver Etherne t cable into the Mac intosh and the other into the printers Ethernet port.
Use Ethe r n et p a tc h c a b les a n d an Ethe rn e t hub. P lu g one end of each patch cable i n to th e hub, then plug the other end of one into the Macintosh and the other end of the second into the printer’s Ethe rnet port.
b
Locate and double-click the Print Center utility to open it.
c
In the Printer List window, choose Add Printer.
Installing Printer Drivers and Utilities, Macintosh
9
d
In the resulting window, select from USB, AppleTalk, or LPR to match
your printer connection.
USBThe magicolor 3300 appears in the window.
AppleTalk (for Ethernet connection)Select the zone and scroll
through pri nter c hoices. The magi color 3300 appe ars in the c hoice l ist .
LPREnter the IP Address. If the Use Default Queue on Server box
is checked, click it to unselect it. Type in the IP Address again for the
Queue name.
e
Choose the Printer Model popup menu to select the magicolor 3300
PPD, and choose Other.
f
Browse to Library/Printers/PPDs/Contents/Resources/en.lproj.
The first two letters of the folder name are an abbreviation for the language. If you prefer another language instead of English, you can pick a different .lproj folder.
g
Select the magicolor 3300 PPD. Click Choose and then click Add.
The Printer List opens again.
h
Double-click on the printer you just created to open the Print Queue
window.
OS X Step 3. System Software
a
If its not already there, insert the Software Utilities CD-ROM in your
Macintosh’s CD-ROM drive.
b
Double-click the CD-ROM icon to
display its contents.
Note: Unlike Macintosh OS 9, it is not necessar y to inst all the magicolor 3300 PPD and utilities before upgrading the printer system software in Macintosh OS X.
c
Double-click the Resources icon.
d
Double-click the System_Code folder, and then locate the system
softw are file (system.ps where system is the filename).
e
Drag the system.ps icon and drop it into the Print Queue window you
opened in Step 2, Letter H. This performs the system software
upgrade.
f
When the system software installation is complete, remove the
CD-ROM from your CD-ROM drive and store it in a safe place.
Installing Printer Drivers and Utilities, Macintosh10

UNIX, NDPS, NetWare

For UNIX and NDPS installation, refer to the readme files on the Software
Utilities CD-ROM. For NetWare installation, check the Answer Base at
www.minolta-qms.com.

Linux

For Linux PPD and PDQ installati on, refer to the read me file s o n the Software
Utilities CD-ROM. This readme includes basic information about PDQ,
XPDQ, CUPS, and XPP connections and instructions for installing them.
UNIX, NDPS, NetWare
11

Using Media

2

Introduction

This chapter provides information on handling, selecting, and storing media.
Getting Started
How do I take care of media? page 17What should I watch out for when handling media?” page 19What sizes of media can I use?” page 21What Is the imageable (printable) area” page 22What is the differenc e between a nonprintable
and nonguaranteed area?
Print Quality
Why have different print qualities?” page 24Which print quality is the best?” page 24How do I select the print quality?” page 26
Med ia Types
What are the media types supported?” page 25What is the difference betwee n glossy plain paper and ‘coated
stock?How do I select the media type?” page 26
Other In formation
How do I prepare and load the media?” page 33How do I manually duplex?” page 44How do I autoduplex?” page 44Where can I order MINOLTA-QMS-app roved media o r get
more information?
page 22
page 26
page 45
Attention
Using unsupported me dia such a s ink jet pa per or coated color transparencies will result in damaging the printer and voiding your warranty.
Introduction14

Media Storage and Handling

How do I take care of media?
Keep media on a flat, level surface in its original wrapper until it is time to
load it.
If media has been removed from its wrapper, place it in its original packaging
and store in a cool, dark place.
When storing media, avoid
Moisture, excess humidity
Keep media between 30% to 65% relative humidity. Toner does not adhere well to paper where it has become wet.
On the other hand, media that has been stored for a long time without staying in its packaging may dry up too much and also cause jamming.
Direct sunlight
Excess heat (up to 86° F/30° C)
Dust
Leaning media against other objects or placed in an upright position
Before purchasing a large quantity or special media, do a trial printing with
the same media and check print quality.
What should I watch out for when handling media?
Attention
Do not use the media types listed below. These could cause poor print
quality, media jams, or damage to the printer.
Do not use media that is
Coated with a processed surface (such as carbon paper, digitally glos s-coate d m e d i a , hea t-sensit i v e paper, heat-pressure paper, heat-press transfer paper); colored paper that has been treated
Special media designed specifically for inkjet printers
Media that has already been printed on
An inkjet printer
A monochrome or color laser printer or copier
A heat-transfer printer
Another printer or fax machine
Wet or damp
Media Storage and Handling
15
Layered
Adhesive
Folded, creased, em bossed, warped, or wrinkled
Perforated, three-hole prepunched, or torn
Too slick, too coarse, too textured
Different in texture (roughness) on the front and back
Too thin or too thi c k
Stuck together with static electricity
Composed of foil or gilt; too luminous
Cold water transfer paper
Heat sensitive or cannot withstand the fusing temperature (between 316° F/158° C and 356° F/180° C, depending on the media)
Irregularly shaped (not rectangular or not cut at right angles); not uniform in size
Attached with glue, tape, paper clips, stapl es, ribb ons, hook s, or but ton s
Acidic
Any other media that is not approved
Use media that is
Suitable fo r plain- paper l aser printers, such as standard or recycl ed o ffice paper
What should I watch out for when loading envelopes?
Do not use envelopes that have
Sticky flaps
Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for sealing
Transparent windows
Too rough of a surface
Material that will melt, vaporize, of fset discolor, or emit dangerous fumes
Been presealed
Use envelopes that are
Common office envelopes with diagonal joints, sharp folds and edges, and ordinary gummed flaps
Approved for laser printing
Dry
Printed on the front address side only
Media Storage and Handling16
What should I watch out for when loading labels?
Do not use label sheets that
Have labels that easily peel off
Have the ba cki ng sheets that have peeled away or have exposed adhesive
Labels may stick to the fuser, causing them to peel off and media jams to occur.
Are precut
Do not use
OK to use
Shiny backed paper
Use label sheets that are
Recommended for laser printers
Paper cut into labels Full page labels
(uncut)
What should I watch out for when loading postcards?
Do not use postcards that are
Coated
Warped
Designed for inkjet printers
Multicolored
Preprinted or m ulticolored (may result in printer jamming)
Use postcards that are
Jap an e se Po st Off ice sta n da rd postcards (3.9x5.8" [100x148 mm]) rec­ommended for laser printers
What should I watch out for when loading transparencies?
Attention
Use only the MINOLTA-QMS-approved transparencies. Check
www.minolta-qms.com/support (click on Answer Base) for currently
approved media. To order approved transparencies, go to
www.q-shop.com.
Media Storage and Handling
17
Do not use transparencies that
Are coated, such as transparencies designed for m ost color printers
Have static electricity that will cause them to stick together
Use transparencies that are
Monochrome, uncoated transparencies (also known as OHP film)
Refer t o p age 31 for in fo rmation about t he recommended Q-Media.

General Notes about Media

If youre printing simplex pages, load the media printing-side down in the mul­tipurpose tray, but printing-side up in the other trays. Th e top of t he sheets of media should be toward the back of the printer.
Often, an arrow on the media package label indicates the printing side of the media. If you cant determine which side of the media to print on, remove the media from the tray, rotate the stack 180°, turn the stack over, and then place it back in the tray.
Attention
Do not allow media to go above the fill limit mark inside the tray or the media may not be fed correctly.

Media Trays

Tray Location
Printer Upper (standard) tray 500
High-Capacity Input Feeder (1x500)
High-Capacity Input Feeder (2x500)
Notes You may rename these trays for your convenience. See the
Media Tray Sheet Capacity
for Le tter/A 4 ­sized Media
Multipurpose 100 Optional Tray (1x500) 50 0
Optional Tray 1 (2x500) Optional Tray 2 (2x500)
CrownBooks in PDF on the Software Utilitie s CD-ROM for more information.
1,000 (500 sheets each)
Media Storage and Handling18

Media Sizes and Print Area

What si z es of medi a can I use?
Your printer supports full-color printing on all approved media sizes.
Media Media Size Media Type in
Inches Millimeters
A4 8.27x11.70 210.0x297.0 **** U/M/H Yes A4 Transp. 8.27x11.70 210.0x297.0 Transparency U/M/H No A5 5.93x8.28 148.0x210.0 **** U/M/H Yes B5 (ISO) 6.93x9.84 176.0x250.0 Envelope M No B5 (JIS) 7.16x10.11 182.0x257.0 **** U/M/H Yes Custom
Paper Sizes Env #10 4.13x9.50 105.0x241.0 Envelope M No Env C5 6.37x9.01 162.0x229.0 Envelope M No Env C6 4.49x6.38 114.0x162.0 Envelope M No Env Chou #3 4.72x9.25 120.0x235.0 Envelope M No Env Chou #4 3.54x8.07 90.0x205.0 Envelope M No Env DL 4.33x8.66 110.0x220.0 Envelope M No Env Monarch 3.88x7.50 98.0x191.0 Envelope M No Executive 7.25x10.51 184.0x267.0 **** U/M/H Yes Folio 8.50x13.00 216.0x330.0 **** U/M/H Yes Japanese
Postcard Kai 16 7.28x10.24 185.0x260.0 **** M Yes Kai 32 5.12x7.28 130.0x185.0 **** M Yes Legal 8.5x14.0 216.0x356.0 **** U/M/H Yes Letter 8.5x11.0 216.0x279.0 **** U/M/H Yes Letter Transp. 8.5x11.0 216.0x279.0 Transparency U/M/H No Statement 5.5x8.5 140.0x216.0 **** M Yes
* The multip urpose tray media typ e set in the printer dr iver overrides the media type
set in the printers conf iguratio n menu.
** U=Upper (standard) media tray (500 sheets)
M=Multipurpose media tray (100 sheets) H=High-capacity input feeder media trays (1x500 and 2x500 sheets)
*** Autodup l ex is avail abl e only on a magicol or 330 0 DN or on a magicol or 3300 wit h
an optional duplex kit installed.
****Choices are Plain Paper, Glossy Plain, Thick 2, or Thick 3. See What media types
are supported? on page 25. Thick 3 can be printed only from the multipurpose tray.
3.5 to 8.5 x
5.5 to 35.4
3.94x5.83 100.0x148.0 Postcard M No
88.9 to 215.9 x 139.7 to 900
Printer Driver*
Plain Paper M No
Input Source**
Auto­duplex***
Media Sizes and Print Area
19
What is the image able (printab l e) area
Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion.
This area is subject to both hardware limits (the physical media si ze and the margins required by the print er) and so ftware constrai nts ( th e amoun t of memory available for the full-page frame buffer). The imageable (printable) area for all media sizes is the page size minus 0.157"/4 mm from all edges of the media.
All media is fed in por trai t (short edge f irst ) ori entat ion, and all media i s
output to the 250-sheet output tray on top of the printer.
What is the difference between a nonprintable and a nonguaranteed area?
There is a 0.157"/4 mm nonprintable border for all edges on all media sizes and types. Only envelopes have a nonguaranteed area.
Print orientation is determined by your application.
A B
C
A Non pr in ta ble area 0.157"/4 mm B Nonguaranteed area* C Guaranteed area*
* Varies with envelope type

Page Margins

Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose. If you choose a standard format, you may lose part of your image (due to imageable area constraints). If you can custom-size your page, use those sizes given for the imageable area for optimum results.
Media Sizes and Print Area20

Image Alignment

If for any reason, you need to change the image alignment, you can do so in
several different ways:
Adjust the margins or page size through your app lication (recommended method).
Use the printers control panel (Administrat ion/Engine/Image Alignment menu).
Use the PostScript translate and scale operators to reduce image size and change its placement on the page (requires PostScript programming knowledge).

Outp ut Tray

The single face-down output tray has a capacity of 250 sheets of 2 0lb
(75 g/m
printer (with an optional 1x500 HCIF installed) or 1,600 sheets of media (with
an optional 2x500 HCIF installed), but dont forget the output tray has a limit.
2
) bond paper. It is possible to load up to 1,100 sheets of media in the

Media

Try printing your data on a plain sheet of paper first to check placement.
All media is fed on the short edge.
Test a n y sto ck thic ker than 2 8 l b b ond (105 g/m²) to ensure that its performance is acceptable. You should test the number of sheets of thick stock a media tray can hold to ensure that its performance is acceptable.
Select Single User Mode or Network Mode (job modes) to specify how media type requests are handled. For more information, refer to the CrownBooks in PDF format on the Software Utilities CD-ROM.
In Single User Mode, you can select the media type and size from the drivers. The driver will overwrite any settings on the printer.
In Network Mode, if special media is not selected in both the driver and from the printers control panel, the printer uses plain paper settings.
Select print quality to control the speed of printing, the fuser temperature, and the amount of toner gloss.
Select the media type.
Media
21
Why have different print qualities?
The specific print quality that is best depends upon your parti cular needs. For example, you can control the the amount of toner gloss.
Which print quality is best?
Print Quality
Standard 600x600 Full If getting your jobs printed in a
Quality 1200x1200 Full If getting your jobs printed with
Fine 1200x1200 Half If getting your jobs printed with
Resolution: Dots per Inch (dpi)
Speed Comment
timely manner is most important.
more g lo ss and bett er quality is most important.
more gloss and best quality is most important.
How do I choose print quality?
In the Windows printer driver (Features tab, Resolution [DPI] option), select Quality.
You have the choice to customize the printing. For example, printing a glossy (shinier) image on plain paper is less e xp e nsive, a nd you d ont have to load two media types in your trays.
Test any stock to ensure that its performance is acceptable.
Media22
What media types are supported?
Media Type Selection Duplexing
Supported***
Plain Paper Yes 16–28 lb bond Glossy Plain (the image is glossy, not the
media) Thick 2 ** 105–162 g/m² Thick 3* No 163–216 g/m² Evelope* N/A Label Stock* N/A Postcard* N/A Transparency N/A N/A Not applicable * Printed from the multipurpose tray only. Cannot be manually selected; automatically selected when an envelope
or postcard media size is selected; identified in the driver as Printer Default.
** Duplexing is supported only up to 28 lb (105 g/m²) bond.
**
Duplexing is available only on a magicolor 330 0 DN or on a magicolor 3300 EN with an optional duplex kit installed.
Weight
(60–105 g/m²)
Media
23
What is the difference between glossy plain paper and coated stock?
The Glossy Plain media type r ef ers to the amount of glos s the toner has when it is on the page. The image is glossy, not the media.
Coated stock is media that has a coating (shiny or otherwise) which may not withstand the fusing temperature (between 316° F/158° C and 356° F/ 180° C, depending on the media). Coated stock cannot be printed on the magicolor 3300.
Since it may be difficult to tell whether media has a coating, check with www.minolta-qms.com/support (click on Answer Base) for currently approved media.
Attention
Using unsupported media will result in damaging the printer and voiding your warranty.
How do I select the media type?
In the Windows printer driver (Paper tab, Media Type option), select Plain Paper.

Plain Paper

Media Type Plain paper
Glossy plain
Input Tray Upper
Multipurpose High-capaci ty input feeder (optional t rays)
Capacity Upper: 500 sheets* of 20 lb bond (75g/m²)
paper; capacity for other weights varies accord­ingly. Multipurpose: 100 sheets of 20 lb bond (75 g/m²) paper; capacity for other weights varies accordingly. High-capacity input feeder (each tray): 500 sheets* of 20 lb bond (75 g/m²) paper; capacity f or other weights varies accordingly.
Orientation Upper or
optional tray
Multipur­pose tray
Face up
Face down
Media24
Approved Media
Weight 16–28 lb bond (60–105 g/m²) Duplexing Supported up to 28 lb bond (105 g/m²). Warning U sing u nsupported media such as ink jet paper will result in
Notes *For A5-size media, load up to 350 sheets only.
Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
damaging the printer and voiding your warranty.
Printing a glossy (shinier) image on plain paper (Glossy Plain media type) is less expensive.

Special Note about Custom (and Oversized) Media

When printing on media that is longer than 14"/355.6 mm, use the multipur-
pose tray extender and support the media with your hands underneath while
it feeds through the multipurpose tray.
Input Tray Multipurpose tray only
Capacity Up to 5 0 sheets, depending on the thickness of
the media
Orientation Face down Weight Varies Print Mode
to Sel ect Duplexing Not support ed Notes
Plain Paper
Width: 3.5"/88.9 mm up to 8.5"/215.9 mm

Thick Stock

Media Type Thick 2
Input Tray Thick 2all input sources
Media
Length: 5.5"/139.7 mm up to 35.4"/900 mm
On media that is longer than 14"/355.6 mm, the printer pauses for a calibration after every page.
Thick 3
Thick 3multipurpose tray only
Capacity Up to 50 sheets, depending on the thickness of
the media
25
Orientation Upper or
optional tray
Multipur­pose tray
Approved Media
Weight Thick 2
Duplexing Thick 2 up to 105 g/m² is supported.
Notes
Use only media approved for laser products. Check www. minolta-qms.com/ support (click on Answer Base) for currently approved media.
Thick 3
Thick 2 over 105 g/m² and Thick 3 are not supported.
Test all thick stock to ensure acceptable perf o rmance.
43 lb (163 g/m²) bond is also referred to as 90 lb index stock.
Test any stock such as rigid cardboard (maximum 216 g/m
Do not mix thick stoc k wit h any o ther media in the media trays, as this will cause printer jamming.
Do not duplex envelopes and postcards.
Face up
Face down
100–159 g/m² 160–216 g/m²
2
) to ensure that the image does not shift.

Envelopes

Media Type Envelope
(Cannot be m anual ly selec ted; auto matical ly s el ected whe n an envelope media size is selected; identified in the driver as Printer Default.)
Input Tray Multipurpose tray only
Capacity Up to 100, depending on the thickness of the
envelopes
Orientation Face down Approved
Media
Duplexing Not supported
Use only media approved for laser products. Check www. minolta-qms.com/support (clic k on An swer Base) for currently approved media.
Media26

Glossy Media

Glossy Stock
Media Type Glossy Plain Papersee Plain Paper on page 26.
Thick 2 or Thick 3—see “Thick Stock on page 27.
Approved Media
Duplexing Not supported over 28 lb (105 g/m²) Notes See What is the difference between glossy pl ain paper and
Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
coated stock? on page 26.
Glossy Toner
For all media types, in the print quality option on the Features Tab in the
printer driver , Quality h as mor e toner glo ss than St andard, and Fine has more
toner gloss than Quality.

Label Stock

Media Type Label stock Input Tray Multipurpose tray only
Capacity Up to 50 sheets, depending on the thickness of
the labels
Orientation Face down
Approved Media
Duplexing Not supported
Use only media approved for laser products. Check www. minolta-qms.com/support (clic k on Answer Base) for currently approved media.
Media
27
Notes
Format label data within your appli cation. Try printing your data on a plain sheet of paper first to check placement.
Avoid using labels with exposed adhesive; it may stick to the fuser, causing labels to peel off and media jams to occur.
Adhesive label stock is supported only in letter or A4 sheets.
A label consists of a face sheet (the printing surface), adhesive, and a carrier sheet
The face sheet must follow the plain paper
specification.
The face sheet surface must cover the entire carrier
sheet, and no adhesive should come through on the surface.
You can print continuously with label paper. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous print and print one sheet at a time.
Check your application documentation for other information on printing labels.

Postcards (Jap ane se size)

Media Type Postcard
(Cannot be manually selected; automatically selected when a postcard media size is selected; identified in the driver as Printer Default.)
Input Tray Multipurpose tray only
Capacity Up to 100 sheets, depending on the thickness of
the postcards
Orientation Face down Approved
Media
Duplexing Not supported
Use only media approved for laser products. Check www. minolta-qms.com/support (clic k on An swer Base) for currently approved media.
Media28
Notes
Use o nly Ja panese Post Office stand ard postcards (3.9"x5.8" [100x148 mm]) recommended for laser printers.
If the postcar d is warpe d, press o n t he w arped area to flatten it before putting it in the multipurpose tray.
Using preprinted multicolored postcards may result in printer jamming.

Transparen cies (U nc oated Only)

Media Type Transparency Input Tray All input sources
Capacity Up to 100 sheets, depending on the thickness of
the transparencies
Orientation Upper or
optional tray
Multipur­pose tray
Approved Media
Use uncoated transparencies (also known as OHP film). We recommend
Q-Media T ranspa renc y Media f or the magi colo r 3 300 serie s (letter and A4 sizes only)
Face up
Face down
Only media recommended for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. (Often, you cant tell by looking
at an unprinted transparency or by looking at the outside of the package which transparencies are acceptable.) To
order approved transparencies, go to www.q-shop.com.
Media Size Only letter and A4 sized transparencies are supported. Duplexing Not supported Warning Using unsupported transparency media such as coated color
transparencies will result in damaging the printer and voiding your warranty.
Media
29
Notes
Use uncoated transparencies. You may print colored text and/or images on monochrome transparencies.
Remove transparency media as soon as possible from the output tray to avoid builtup static.
Do not handle transparencies too much. Do not fan large quantities of transparencies before loading. If you touch the face of transparencies wi th yo ur bare hands, print quality may be affected.
You can print continuously with transparencies. However, this could affect the media feed, depending on the media quality, stati c build up, and printi ng environme nt. If you have problems loading a large number of transparencies at a time, try loading only 1–10 sheets. For the 500-sheet media trays, tr y loading about 100 pages of plain paper first in the tray to give more height to the transparency stack to reach the feed rollers.
Media30

Loading Media

Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
How do I prepare and load the media?

Preparing the Media

Dont unwrap the paper above the printer, as thi s m i g h t cau se pape r particles to fall into the printer. Don’t fan large quantities of transparency media.
Take off the top and bo ttom sheets of a ream of paper.
1
Holding a stack of approximately 500 sheets at a time, fan the stack to
2
preve n t s tatic b u ildup i n the paper before inserting it in a tray.

Loading and Printing Media

Refilling an Upper or Optional Media Tray
The illustrations show a standard upper media tray; however, instr uctio ns are the s ame fo r a h igh-capacity inp ut feeder m edia tray.
Attention
Except for transparencies, do not mix media of different sizes, types, or
weights in the same tray, as this will cause printer jamming.
Loading Media
31
Slide open the media tray until it
1
stops.
Using two hands, li ft it slight ly to
2
remove it from the printer and place it on a flat surface.
Remove any media remaining in
3
the tray.
If necessary, adjust the t wo si de media guides and the en d medi a guide to
4
the proper positions.
Attention
The end media guide must be in dir ect ali gnment with the m edia size mark in the bottom of the media tray. If the guide is not in the proper hole, automatic paper size detection will not work.
Loading Media32
T o set the tray for A5 paper , use the
5
provided A5 spacer.
a
Lift the A5 spacer from its storage place in the media tray.
b
Gently lift the end media guide to position the guide in the proper media size hole.
A5
c
Insert the s pacer into its slo t and load the A5 media.
Make sure that both the end media guide and A5 spacer have clicked into place.
A5
d
To return to other approved media sizes, remove the A5 spacer from the slot. and then replace it in the tray.
A5
Load the media (plain or glossy) face-up with its top toward the back of
6
the printer.
Often, an arrow on the media package label indicates the printing-side of the media. If you cant remember which side of the media to print on, remove the media from the tray, rotate the stack 180°, turn the stack over, and then place it back in the tray.
A fill limit mark is provided on the inside of the tray. The upper and optional media trays hold 500 sheets of 20 lb bond (75 g/m²) paper.
Loading Media
1
2
A5
33
If you have removed media from the tray, stack it with the new media,
7
even t he edge s, then reload it.
Attention
Readju s t th e m e d i a g u id e s af t er i n se rting th e m e dia. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. The paper should fit easily between the guides. Make sure the paper corners are not bent. Do not overfill the tray.
Slide the media tray back into the
8
printer.
Check the gauge to make sure the tray is registering the loaded media. Use this gauge to determine when the tray needs to be refilled.
Loading Media34
Refilling a Multipurpose Media Tray
Take off the top and bo ttom sheets of a ream of paper. Holding a stack
1
of approximately 100 sheets at a time, fan the stack to prevent static buildup in the paper before inserting it in a tray. Dont fan la rge quant it i e s of transparency media.
Open the multipurpose tray.
2
Do not place heavy objects on the multipurpose tray.
Adjust the media guides to the width
3
of the media.
The tray extender supports long media.
Attention
Make sure the media fits easily between the guides. Improperly adjusted guides may cause poor print quality, medi a jams, or printer damage.
Make sure the guides are snug enough to keep the media straight, but not so tight that it buckles.
Loading Media
35
Place the media into the multip urpose
4
tray w i th the p r i n ting -side up.

Using Media Other Than Plain Paper

Attention
For information about media recommended for your printer, go to www.minolta-qms.com/support, then click on the Answer Base.
Attention
Although your printer was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain p aper . Continuous printing o n media ot her than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.
How do I load and print envelopes?
Envelope printing is supported only from the multipurpose tray.
In the printer driver ( P aper tab, Media Type option), select Envelope.
1
Select the size of envelope, eithe r
2
a
Pres s the MP S ize key and sc roll to the required envelope size
and select it, or
b
On the control panel, press the Menu key and select Operator
Control/Multi purpose Sz, and scroll to the required envelope size, and
select it. Place the envelopes on a flat surface, and flatten them by pressing down
4
the corners. Flex the envelope stack (including the edges) to remove any stiffness.
5
Correct any bent corners, and then tap the envelopes on a flat surface to
6
align them.
Loading Media36
Open the multipurpose tr ay and ad just the media guide s to the length and
7
width of the envelopes.
Attention
Improperly adjusted guides may cause poor print quality, media jams, or printer damage.
Fold th e f laps.
8
Make sure the adhesive is dry.
Place the envelope stack into the
9
multip u rpo s e tr a y w it h th e p ri nti ng­side down.
Print envelopes on the front address side only. Some parts of the envelope consist of three layers of paperthe front, back, and flap. Anything printed in these layered regions may be lost or faded.
Check your application documentation to determine if the flap should be p l a ced on the left or on the right. You can also print a single envelope to check the orientation before printing multiple copies.
Recheck the media guides to make sure they are adjusted to the width of
10
the envelopes. Print the envelopes.
11
Loading Media
37
Open the flap of each envelope immediately (before it cools) after the
12
envel op e is deliv ered t o th e output tray.
Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem.
How do I load and print glossy stock?
Refer to Loading and Printing Media” on page 33.
How do I load and print labels?
Label printing is supported only from the multipurpose tray in letter or
A4 media sizes.
In the printer driver ( P aper tab, Media Type option), select Label Stock.
1
Select the size of label.
2
a
Pres s the MP S ize key and sc roll to the required label size
and select it, or
b
On the control panel, press the Menu key and select Operator
Control/Multipurpose Sz. Scroll to the required label size and
select it. Load the label media face down in the multipurpose tray.
4
Adjust the media guides to the width of the label media.
5
Print the labels.
6
How do I load and print postcards?
Postcard printing is only supported from the multipurpose tra y.
In the printer driver ( P aper tab, Media Type option), select Postcard.
1
Select postcard.
2
a
Pres s the MP Size key and scrol l to Pos tcar d and select it, or
b
On the control panel, press the Menu key and select Operator
Control/Multipurpose Sz. Scroll to Postcard and select it. Place the postcards on a flat surface, and flatten the corners by pressing
4
down them.
Loading Media38
Load the postcard media
5
printing-side down in the multipurpose tray.
Adjust the media guides to the
6
width of the postcards. Print t he postcards .
7
How do I load and print thick stock?
Attention
Do not mix thick stock wi th any othe r media in the sam e tray, as this will
cause printer jamming.
Most thick stock printing is supported from any inputbin. However, media type Thick 3 can be printed only from the multipurpose tray.
In the printer driver (Paper tab, Media Type option), select Thick 2 (105–
1
162 g/m Remove any media in the media tray.
2
Load the new media.
3
Slide the media tray back into the printer.
4
Print the thick stock.
5
2
).
How do I load and print transparencies?
Attention
Use only transparency media approved for this printer. Check
www.minolta-qms.com/support (click on Answer Base) for currently
approved media.
In the printer driver (Paper tab, Media Type option), select Tr ans pare n cy
1
and (Paper tab, Paper Size option), select either Letter or A4. Select the size of transparency in one of the following ways:
2
Multipurpose Tray—Press the MP Size key and scroll to the required transparency size and select it, or
Loading Media
39
All input trays—On the control panel, press the Menu key and
select Operator Control/Multipurpose Sz. Scroll to the required trans-
parency size and select it.
Do not fan transparencies. Fanning transparencies will build up static
electricity.
Load the media tray.
3
Upper and Optional Trays
Put media face side down in the
upper or optional trays.
Multipurpose Tray—Open the multipurpose tray, adjust the media
guide s to the width of the transparencies, and then place the transpar-
encies into the tray with the printing side up.
OHP
Attention
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
Print the transpar encies.
4
Immediately remove the printed transparencies from the output tray.
Loading Media40

System Memory (RAM) Requ irements

Basic Funct i on alit y

Monochrome Color
Simplex Duplex Simplex Duplex
Size S/Q F S/Q F S/Q F S/Q F
Letter/A4256 MB (Base memory)
Legal Notes: S = St andard print quality (600x600 dpi, full speed)
Q = Quality print quality (1200x1200 dpi, full speed) F = Fine print quality (1200x1200 dpi, half speed)

Maximum Performan ce

Monochrome Color
Simplex Duplex Simplex Duplex
Size S/Q F S/Q F S/Q F S/Q F
Letter/A4 256 MB (Base memory) Legal 288 MB Notes: S = Standard print quality (600x600 dpi, full speed)
Q = Quality print quality (1200x1200 dpi, full speed) F = Fine print quality (1200x1200 dpi, half speed)

Duplexing

Select paper with high opacity for duplex (2-sided) printing. Opacity refers to
how effectively paper blocks out what is written on the opposite side of the
page. If the paper has low opacity (high translucency), then the printed data
from one side o f the p age wi ll show thr ough to t he other s ide. F or best results ,
print a small quantity to make sure the opacity is acceptable.
Only up to 28 lb bond (105 g/m²) plain paper can be autoduplexed.
System Memory (RAM) Requ irements
41
How do I manually duplex?
Manual duplexing is available on all magicolor 3300 printers.
Media ja ms ma y occur if the printed sheet( s) re inse rted are n o t
entirely flat.
In the printer driver ( P aper tab), sel ect Simplex, then double-click OK.
1
In the Print Document screen, select All.
2
Select and print the Odd-Numbered Pages.
3
Remove the media, flip it over, and select and print the Even-Numbered
4
Pages.
How do I autoduplex?
Autoduplexing is available only on the magicolor 3300 DN or on the magi­color 3300 with an optional duplex kit installed.
Refer to the tables in Sys tem Memory (RAM ) Requireme nts on page
43 for information on how much memory is required for duplex print-
ing. Very high coverage pages may revert to 600 dpi when duplex
printing if enough memory is not in stalled. With letter media, two
sheets are in the media path; with legal, only one is. Therefore, it
requires more memory to print the two sheets of letter media.
Attention
Duplexing envelopes, glossy stock heavier than 28 lb bond (105 g/m2), labels, postcards, thick stock heavier than 28 lb bond (105 g/m transfer media, and transparencies is not supported.
2
),
To print duplex (both sides of the sheet), load the media with the top of
1
the m edia towa rd the back of the tray. When prin ti ng fro m the
Upper or optional trays, load the media printing-side up.
Multipurpose tray, load the media printing-side down.
In autoduplexing, the back side is printed first and the front side is printed last.
Set the driver—for example: in the Layout tab, Duplex Options, select
2
Long Edge (flipped horizontally as in a loose-leaf notebook), o r Short Edge (flipped vertically as on a clipboard) as the Duplex option.
Click OK.
3
Duplexing42
Where can I order MINOLTA-QMS -approved media or get more information?
See your application documentation for specific information on formatting
data and printing.
Check www.minolta-qms.com/support (click on Answer Base) for
currently approved media.
See the Service & Support Guide f or a complete listing of support telephone
numbers.
Duplexing
43

Color Printing

3

Introduction

Your printer features advanced color laser technology that produces inexpen­sive and durable color prints at 1200x1200 dpi on plain paper, envelopes, labels, thick stock, and transparencies .

Color Registration

Anytime you notice shadowi ng on your pri nted documents and whene ver you replace the imaging unit, adjust the side (scan direction) color registration using the following control panel sequence.
The p rint e r automatic a lly adjusts the registration in the top-to-bottom
(feed) direction.
The following illustration shows the options available in the Administration/ Engine/Registration menu.
ADMINISTRATION
ENGINE
REGISTRATION
REGISTRATION PG MAGENTA YELLOW CYAN
YES/NO -7 ... 0 ... +7 -7 ... 0 ... +7 -7 ... 0 ... +7
To verify and/or change the side-to-side color registration, use the following control panel sequenc e.
Press this ke y . .. (until) the message windows displa y s ...
Online IDLE (and the Online button is off) Menu CONFIGURATION
OPERATOR CONTROL
Next ( ) Select ADMINISTRATION
Next ( ) Select ENGINE
Next ( )
CONFIGURATION ADMINISTRATION
COMMUNICATIONS
ADMINISTRATION ENGINE
ALIGNMENT
ENGINE REGISTRATION
Introduction46
Pre s s t h is key . . . (unt il ) the m essage window s displa y s ...
Select REGISTRATION
REGISTRATION PG
Select REGISTRATION PG
YES
Select REGISTRATION
REGISTRATION PG
When the Side Color Registration Page pri nts, not e the number below each of the three color swatches that identifies the set of lines that align the straightest.
-3-4-5-6-7 -2 -10+1+2 +3 +4 +5 +6 +7
If the straightest lines are all at the “0” position (as in the illustration above) for all thre e colors , you do no t need to adj ust th e registration. Press Online twice to r e turn the printer t o o n line and IDLE.
If the straightest lines are in a position other than “0” (+4 in thi s exampl e), continue with these instructions.
-3-4-5-6-7 -2 -10+1+2 +3 +4 +5 +6 +7
Next ( )
Press the Next key until the color you want to adjust is in the message window. For example,
Select Press Select to see the current registration setting
Next ( ) or Previous ( )
Select 0
Color Registra tion
REGISTRATION MAGENTA
for this color. For example,
MAGENTA +4
Press the Next or Previous key until the registra­tion number of the color to be adjusted is set at the baseline of 0.” For example,
MAGENTA 0
IS SELECTED
and then
REGISTRATION MAGENTA
47
Press this ke y . .. (until) the message windows displa y s ...
Next ( ) or Previous ( )
Select REGISTRATION PG
Select REGISTRATION
Wait for another Side Color Registration Page to print. Note the number below each of the three color swatches that identifies the set of lines that align the straightest.
If the straigh te st lines ar e all at the “0” position for all three colors, you do not need to adjust the registration. Press Online twice to return the printer to online and IDLE.
If the straightest lines are in a position other than “0” (+2 in this example), continue with these instructions.
Next ( )
Select MAGENTA
Next ( ) or Previous ( )
REGISTRATION REGISTRATION PG
YES
REGISTRATION PG
-3-4-5-6-7 -2 -10+1+2 +3 +4 +5 +6 +7
Press Next to go back to the color to be a d ju sted. For example,
REGISTRATION MAGENTA
0
Press the Next or Previous key until the registra­tion number of the strai ghtest line is displ a yed. For example, +2 the illustration above.
MAGENTA +2
Select +2
IS SELECTED
and then
REGISTRATION MAGENTA
Next ( ) or Previous ( )
Select REGISTRATION PG
REGISTRATION REGISTRATION PG
YES
Color Registration48
Pre s s t h is key . . . (unt il ) the m essage window s displa y s ...
Select REGISTRATION
REGISTRATION PG
Another Side Color Registration Page prints. Confirm that the color registration is correct. Repeat the process for the other colors, if necessary. Online (twice
) IDLE (and the Online button is on).
The printer automatically saves each number as you progress through the choices using the Next or Previous key. The printer does not have to be restarted for the changes to take effect.

PRISMLASER Technology

How does PRISMLASER work?
PRISM (P an all-in -one imaging unit technology where all four color toners may be printed in one pass. The photo-reactive image goes through an image­splittin g modu le where th e colors are div id ed.
hoto-Reactive Image Splitting Module) is

Color Management and Control

The magicolor 3300 offers a host of color screening, matching, and calibra­tion tools for both the beginner and professional color user.
MINOLTA-QMS Q
Color management does not mean all devices will match exactly. It does ensure the closest possible color transformation. MINOLTA-QMS Q technology offers four methods for color matching across devices:
MINOLTA-QMS Q
Supplied ICC printer profiles
Built-in color rendering dictionaries (CRDs)
Supplied PANTONE®* Color matching tables
MINOLTA-QMS Q produce professional quality, colorized documents without the use of sophisti­cated manual optimization techniques.
* Pantone, Inc.s check-standard trademark for color reproduction and color reproduction materials.
COLOR
COLOR
COLOR
technology automatically optimizes color output to
Technology
COLOR
automatic color correction
PRISMLASER Technology
49
The following is a summary of MINOLTA-QMS Q correction features:
Ease of use across applications: With MINOLTA-QMS Q easy to get great color from a PowerPoint presentation as it is from a deskt op pu blishing applicatio n , s u ch as QuarkXPr e ss. MIN OLTA-QMS Q professional color users to navigate.
Single-button control: Whether accessing through the printer driver, or from the printers front panel, MINOLTA-QMS Q controls enable automatic correction of uncalibrated RGB or CMYK color files.
Printer-resident CMS: Because MINOLTA-QMS Q color correction is built into the printer, it works well in all computing envi­ronments and with most design, publishing, and office applications.
Industry-standard profiles: Q files for compatibility with popular input and output devices.
Supports host-based color management systems: Easily disable MINOLTA-QMS Q host-based ColorSync or ICM color matching.
Profiles for common monitors and output devices: MINOLTA-QMS Q and printing presses.
Download device profiles: For custom color matching, Q ports downloaded (to disk only) ICC profiles.
Support for Internet standard: MINOLTA-QMS Q Internet-standard default color matching.
Individual page element correction: Q (matches) graphics, text, and images on a single page using printer­resident CRDs .
s color matching methods are simple for both novice and
COLOR
uses industry-standard ICC pro-
COLOR
automatic color correction when using
COLOR
offers default color matching for a variety of common monitors
COLOR
COLOR
automatic color
COLOR
COLOR
s single-button
COLOR
automatic
COLOR
COLOR
uses sRGB for
COLOR
separately color corrects
, its as
sup-

Further Information

For further information about MINOLTA-QMS color management, refer to the
CrownBooks.
MINOLTA-QMS QCOLOR Technology50
Replacing
Consumables
4

Introduction

Item Page
What is a consumable?” page 52What are sheets, faces, and pages?” page 52When do consumables have to be replaced?” page 53What is the life expectancy of consumables” page 54How do I order consumables? page 56Where can I get more information?” page 56How do I replace the fuser unit?” page 67How do I replace the media feed roller(s)?” page 69How do I replace the imaging unit?” page 63How should I handle toner cartridges?” page 57How do I replace a toner cartridge?” page 58How do I replace the transfer unit?” page 57

Consumable Life Expectanc ies

What is a consumable?
A consumable is an item that needs to be replaced at regular intervals. For the magicolor 3300, consumables include:
Fuser unit
Imag ing un it
Media feed roller
Toner cartridges
Transfer unit
What a r e sheets, faces, and pages?
A sheet of media has two sides and can be printed either simplex (one-sided) or duplex (two-sided ). A simpl ex sheet, also refer red to a face or a page, is a single pass of the media past the printers im aging unit while a duplex page cons is ts o f two passes of the media past the imaging unit.
The number of sheets printed shown on the startup page may differ from the sheets printed and faces printed statistics in CrownView and on the consum­ables statistics page (Operator Control/Consumables/Print Statistics). The numbers on the startup page refer to number of sheets/faces printed during the lifetime of the printer .
Introduction52
The numbers in CrownView (a printer-based application for accessing printer configurations, status, and consumables usage information) and on the cons u mables stat istic s page refer to the number of sheets/faces printed to date during the current consumables tracking period (Administration/ Con s umabl e s/St a r t Per iod me nu).
When do consumables have to be replaced?
Attention
Failure to follow instructions as outlined in this manual could void your warranty. Use of consumables not manufactured by MINOLTA-QMS or use of non-supported print media may cause damage to your printer and void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables, MINOLTA-QMS wi ll not repair the pri nter fre e of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.
Item This item needs replacing
after...
Toner cartridge
Transfer unit REPLACE TRANSFER UNIT
Imagi ng unit (include s four OPCs and four developers)
Fuser unit and media feed roller(s)
<COLOR> TONER EMP TY displays in the message window.
See How do I replace a toner cartridge? on page 58.
displays in the message window.
See Replacing the Transfer Unit on page 61.
REPLACE IMAGING UNIT displays in the message window.
See How do I replace the imaging unit? on page 63.
REPLACE FUSER UNIT displays in the message window.
See How do I replace the fuser unit?” on page 67.
Comment
After you replace a toner cartridge, its statistics are automatically reset.
After replacing the trans fe r unit, reset th e statistics on the control panel (Operator Control/ Consumables/Item Replaced/Transfer Unit) menu.
After you replace an imag­ing unit, its statisti cs ar e automatically reset.
Replace the fuser and the media feed roller(s) at the same time. Reset the statistics on the control panel (Operator Control/ Consumables/Item Replaced/Fuser) menu.
Consumable Life Expecta ncies
53
What is the life expectancy of consumables?
Attention
The stated life expectancy of each consumable based on printing under specific operating conditions, such as media type (paper), page size (simplex, letter/A4), coverage (normal 5% coverage), and job size (average 4-page jobs). These parameters provide optimal consumable life.
The actual life expectancy will vary (or be reduced) based on printing under specific operating conditions and other printing variables, such as intermittent printing (for example, one-page jobs), ambient temperature, humidity, media type, page size, duplexing (a duplex page is equivalent to two simplex pages), and content of material printed (for example, text or graphics).

Starter Toner Cartridges

The printer ships with a full set of starter toner cartridges. At 5% cove rage, you can expect to print approximately 4,000 letter/A4 simplex pages (faces) with the starter black toner cartridge and approximately 3,000 letter/A4 sim­plex pages (faces) with the starter yellow, magenta, and cyan toner car­tridges. (However, many factors also affect toner life expectancy. See the notes at the end of the following table.)

Replacement Toner Cartridges

The following table lists the approxiate life expectancy of replacement toner cartridges at various percentages of coverage.
Coverage Number of Simplex Pages (Faces)
Black Yellow, Magenta, Cyan
5% 9,000 6,500 10% 4,500 3,250 15% 3,000 2,167 20% 2,250 1,625 25% 1,800 1,300 30% 1,500 1,083 35% 1,285 928 40% 1,125 813 45% 1,000 722 50% 900 650
Consumable Life Expectancies54
Coverage Number of Simplex Pages (Faces)
Black Y ellow, Magenta, Cyan
55% 776 560 60% 750 542 65% 696 503 70% 644 465 75% 600 433 80% 563 407 85% 529 382 90% 500 361 95% 473 342 100% 450 325
Toner cartridge life is directly related to the number of rotations of th e OP C. Longest unit life is achieved with continuous printing, which requires a cleaning rotation after every fourth page of an average-size job. Intermittent printing with small job sizes requires a cleaning rotation after each one-page simplex job, and therefore impacts OPC life.
A toner ca rt ridge co nt a ins en ou gh ton er t o pr int letter /A 4-size pages at th e per cent coverage stated. However, other factors also affect toner life.

Transfer Unit

Transf er Un it (with built-in waste toner box)
Approximately 25,000 simplex pages @ 5% coverage.
Consumable Life Expecta ncies
55

Imaging Unit

Number of Pages per Job
3 26,000 25%–30% 20,000 4 (Average Size) 30,000 20%–25% 23,000 5 and Above 30,000 Less Than 20%
Notes: *The imaging unit life is dependent on the average number of pages or the toner coverage, whichever comes f i rst. For example, if you print f our-page simplex jobs at 5% co ve r a ge , th e m ax im um i s 30 ,000 pa ge s . If y ou pr int four -p age simplex jobs, and your black (or any color) toner has exceeded a total of 35% coverage, your maximum is 15,000 pages. The highest co ve r a ge of c olor will le ad the life of the imaging unit, not the average of four colors. A simple display of pages remaining on
your imaging unit life is in your CrownView Statistics. For more information, see the CrownBooks in PDF on the Documentation CD-ROM.
Maximum Simplex Pages
Percent Toner Coverage (Four-
or
Page Average)
(average)

Fuser Unit and Media Feed Roller(s)

Fuser Unit and media feed roller(s)
How do I order consumables?
Choosing the right consumables for your printer not only increases its reliab ility and p e rfo r m a n ce , b u t al so m i n imizes t h e ri sk of dama g e. F o r example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of y our MINOLTA-QMS printer, giving maximum performance, efficiency, and long life.
Toner cartridges (either single cartridges or in four-toner Toner Value Kits) and other consumables for your printer are available from your local vendor or Q-SHOP (www.q-shop.com).
Approximately 100,000 simplex pages (average 4 p ages/ job)
Maximum Simplex Pages
30,000
Where can I get more infor mation ?
To access consumables usage information, use the Operator Control/ Consumables/Print Statistics menu on the control panel, or use the CrownView printer web page.
For further information about the consumables statistics page and replacement menus, r efer t o the CrownBooks in PDF on the Software Utilities
Consumable Life Expectancies56
CD-ROM. Consumables for your printer are available from your local vendor or Q-SHOP (www.q-shop.com).
If you need more assistance, information can be found at www.minolta-qms.com/support (click on Answer Base).

Replacing a Tone r Cart r idge

Characters and images are created in your laser printer through a process that applies toner to the photosensitive OPCs (Organic Photo Conductors) i nside your imaging unit. Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself.
When a toner cartridge runs low, <COLOR> TONER LOW displays in the message window. Printing continues even though the warning appears. However, the color gradually fades, so replace the toner cartridge as soon as possible. Approximately 100 sheets after detecting that toner in a cartridge is low, the printer displays <COLOR> TONER EMPTY in the message window, and the printer stops.
How should I handle toner cartridges?
Keep toner cartridges
Away from open flames.
In their packaging until youre ready to insta l l th e m .
In a cool, dry location away from sunlight (due to heat).
The maximum storage temperature is 95° F/35° C and the maximum stor­age humidity is 80% without condensation. If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use.
Level during storage.
Do not store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed.
Away from salty air and corrosive gases such as aerosols.
Repl acing a Toner Cartridge
57
How do I replace a toner cartridge?
The toner is nontoxic. If you get toner on your hands, wash them in cool water and mild neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable.
WARNING!
If y ou ge t t oner in y our eyes, wash it out immedi ately a nd consult a doctor. Material Safety Data Sheet s (MSDS) i nform ati on can be found at www.minolta-qms.com/support (click on Answer Base).
Check the message display to see which color toner is out.
1
Remove the top cover.
2
Gently rotate the toner levers to the
3
unlocked (backward) position.
Remov e th e e m p ty t oner c artr idge .
4
Place the used cartridge in a plastic bag to avoid toner spillage and discar d the empt y cartri dge.
WARNING!
Dispose of the used toner cartridge according to your local regulations. Do not dispose of it by burning.
Replacing a Toner Cartridge58
Remove the n e w tone r cartrid ge fr o m
5
its box.
Attention
A colored label on each toner car­tridge cor resp ond s t o a colo re d lab el to the left of the cartri dge slot s. Always install the toner cartridge in the slot with a label of the same color.
Holding the cartr idge wi th both hands ,
6
gently shake it seven or eight times to distribute the toner.
The toner cartridge should be shaken only a t this point , before installati on and removal of the toner seal (in step 9).
Align the toner cartridge with the
7
cartridge guides. Gently push the car­tridge into the printer.
The cartridge should install easily.
Gently rotate the the toner levers to
8
the locked (forward) position.
Repl acing a Toner Cartridge
59
Pull the toner seal straight up.
9
Attention
Pulling the sea l to the fr ont or si de may damage the cartridge.
If the toner seal didn’t pull completely out because it was pulled with too much force or it was not pulled straight up while installing toner , call T echnical Suppor t. Refer to the Service & Support Guide or www.minolta-qms.com to locate the office nearest you.
Replace the top cover.
10
You do not need to reset the consumables usage monitor­ing system when you re place a toner cartridge
Replacing a Toner Cartridge60

Replacing the Transfer Unit

The transfer unit interfaces with the roller in the imaging unit.
How do I repl ace the tra n sfer un i t?
Turn off the printer .
1
Open the front cover (button A) , .
2
Attention
Do not touch black transfer rol lers. They are extremely sensitive to hand oils and scratches, both of which reduce print quality. This type of damage is not covered by the product warranty.
If you need more room to work in, open the imaging unit cover.
Grip the tabs at both ends of the
3
transfer cartridge and gently li ft it
out of the printer.
Attention
Lift the roller carefully to prevent toner from spilling out.
A
1
2
2
2
2
1
Unpack a new transfer cartridge and
4
insert the knobs on both ends of the cartridge into the U-shaped guides inside the printer.
Replacing the Transfer Unit
61
Lock the transfer cartridge into the
5
printer by pushing down on the b ase o f the tabs until you hear a click.
If you opened the imaging unit cover,
6
close it . Close the front cover .
7
Turn on the pr inte r .
8
In the Operator Control/Consumables/
9
Item Replaced/Transfer Unit menu choose Yes to reset the consumables usage monitoring system.
You must manually reset the consumables usage monitoring system to ensure accurate consumables monitoring.
1
2
3
Replacing the Transfer Unit62

Replacing the Imaging Unit

The imaging unit contains 4 OPCs (Optical P
hoto Conductors), 4 developers, and an imaging unit tr ansjnfer roller that form s the image that is developed and transferred to the media. When the imaging unit is worn out, the message REPLACE IMAGING UNIT appears. After the imag in g unit is rep laced, t he printer automatically resets the consumables count. Imaging unit life is directly related to the number of rotations of the OPCs. Longest unit life is achieved with continuous printing or minimum 4-page job size. Intermittent printing with small job sizes requires a cleaning rotation after each one-page simplex job, and therefore impacts OPC life.
Attention
The OPCs are extremely sensitive to bright light, direct sunlight, and touch. Always leave the imaging unit in its protective package until youre ready to install it. Any exposure to light should be avoid e d a n d limited to less than two minutes, or permanent damage could result.
If you suspect the OPCs are damaged due to exposure to light, put the entire imaging unit in a dark place to recover . Dependi ng on the amount of ex posure, r ecovery ma y take up to two hours. Recovery time is dependent on the amount of exposure sustained, and recovery is not guaranteed. Any damage resulting from mishandling of the OPCs will void the warranty of the OPCs.
How do I replace the imaging unit?
WARNING!
The fuser unit is hot and can cause severe burns. When the printers front cover is opened, the fuser unit temperature drops gradually. Wait one hour after opening the front cover.
Replacing the Imaging Unit
63
Turn off the printer .
1
Open the front cover (button A) ,.
2
Open the imaging unit cover.
3
Remove the used imaging unit.
4
A
WARNING!
Recycle the used imaging unit by following the instruction sheet included in the new imaging unit carton. Do not dispose of used imaging units by burning.
Remov e the ne w imaging unit from
5
its protective bag.
Replacing the Imaging Unit64
Holding the imaging unit horizontally, carefully pull the tabs straight out
6
and completely away from the unit.
Attention
Do not twist the tab as you are pulling it. If any tab doesnt pull comple te ly out (you must be able to see the circle i mpri nted on the end), the imaging unit must be replaced.
m
0
6
6
/
"
6
2
Carefully remove the protective cover .
7
We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer.
m
Gently guide the imaging unit
8
straight into the printer, following the arrows on the printer to seat the pins.
Attention
You can damage the unit if it is not aligned correctly.
Replacing the Imaging Unit
65
Remove the black protective sheet
9
and dispose of it.
Attention
Do not touch black transfer rollers. They are extremely sensitive t o hand oils and scratches, both of which reduce print quality. This type of damage is not covered by the product warranty.
Close the covers , .
10
Turn on the pr inter.
11
You do not need to reset the con­sumables usage monitoring sys­tem when you replace an imag ing unit.
After approximately 6 minutes warmup (assuming normal temperature and humid ity), your printer pr in ts a sta rtu p page and displays IDLE on the message window.
This 6-minute warmup happens only when a new imaging unit has been installed. Normal warmup time when the printer is turned on is approximately
1.5 minutes.
Replacing the Imaging Unit66

Replacing the Fuser Unit

WARNING!
The fuser unit is hot and can cause severe burns. When the printers front cover is opened, the fuser unit temperature drops gradually. Wait one hour after opening the front cover.
How do I replace the fuser unit?
The fuser fuses the toner onto the media. Replace the fuser unit (fuser and media feed rollers) when the co ntrol panel displays the message REPLACE FUSER UNIT.
Turn the pr inter o ff .
1
Open the front cover (button A) , .
2
Open the imaging unit cover.
3
Replacing the Fuser Unit
A
67
Close the front cover.
4
Open the front cover (button B) , .
5
Unlock the fuser unit by sliding th e two
6
side locks forward.
Lift up both levers of the fuser unit.
7
2
B
1
Replacing the Fuser Unit68
Grip the units levers, and gently lift it
8
out of the prin ter.
Dispose of the used fuser according to your local regulations.
Unpack a new fuser unit, lift up both
9
levers , grip the fuser uni t by the levers, align it with the slots in the printer, and slowly lower it .
Completely push down both levers of
10
the fuser unit.
Lock the fuser unit by sliding the two
11
side locks backwards.
1
1
2
2
1
1
Close the cov ers , .
12
Continue with the media feed roller(s)
13
replacement. How do I replace the media feed roller(s)? below.
How do I replace the media feed roller(s)?
The media feed rollers feed media from the media tray(s) into the printer. When the media feed rollers deteriorate, media may not feed correctly from the media tray, resulting in media jams. Replace the media feed roller in each 500-sheet media tray each time you replace the fuser unit.
Three media feed rollers are included with the fuser unit. If you do not have a high-capacity input feeder (HCIF), you will have one or two rollers left over.
Replacing the Fuser Unit
69
Pull the media tray out of the printer
1
until it stops.
Hold the tray with both hands, lifting
2
slightly, and remove it from the p rinter.
Push the tabs of the media feed roller cover to open the cover.
Lift the clip at the end of the media
3
feed rollers , and remove the media feed rollers .
Align the new media feed rollers axis with the shaft in the media tray as
4
illustrated and slide the shaft through the roller until the clip locks into the groove at the end of the shaft.
Close the media feed rollers cover .
5
Replacing the Fuser Unit70
Hold the media tray with both hands,
6
align it with the opening in the printer and gently insert it.
Push the media tray completely back
7
into the printer. If you have a h igh-ca pacity input
8
feeder (HCIF), repeat steps 1–8 for each media tray.
Turn the printer on.
9
For both the fuser and the media feed rollers, in the Operator Control/
10
Consumables/Item Replaced/Fuser menu, choose Yes to reset the consumables usage monitoring system.
You must manually reset the consumables usage monitoring system to ensure accurate consumables monitoring.
2
3
1
Replacing the Fuser Unit
71
Maintaining the
Printer
5

Introduction

How do I handle the printer? page 2When does the printer need cleaning? page 4What cleaning materials should I use?” page 4How do I clean the density sensor?” page 5

Handling the Pr inter

How do I handle the printer?
Handle the printer with care to preserve its life. Abuse may cause damage.
Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printers covers and the interior of the printer body.
Do not tilt the printer more than 10° in any direction while moving it.
For best output quality and longest consumables life, keep the printer on a hard, flat, level (within ±5 °) surface. A surface can be t es ted for levelness with a standard round pencil. If the pencil rolls, the surface is not level.
Do not tap paper stacks on the printer.
Do not oil, lubricate, or disassemble the printer.
Do not touch the transfer roller cartridge, electrical contacts, gears, or laser beam devices. Doing so may d amage t he pr inte r and caus e t he pri nt quality to deteriorate.
Keep media i n the output t ray at minimum le vel. If the media stacks too high, the printer may experience media jams, excessive media curl, or built-up static. Remove transparency media as soon as it’s printed.
Handle toner carefully.
Do not use partially full toner cartridges if they have been removed from the printer and stored for a period of time. Take care to avoid toner spill­age caused by shaking or bumping the toner cartridge.
The toner is nontoxic. If you get toner on your skin, wash it off with cool water and neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable.
Introduction74
WARNING!
If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be fo und a t www.mino lta-qms.com (click on the Answer Base).
Lift the printer from the bottom only, using the carrying grips. Make sure that two people are available to lift the printer when moving it.
Do not place anything on the top of the printer.
Do not open any cover of the printer during printing.
Close the printer covers gently, and never expose the printer to vibrations.
Do not leave the printers covers open for any length of time, especially in well-lit p laces; light m ay damage the imaging unit.
Attention
The OPCs in the ima g ing u nit are extre mel y sensitive to brigh t light, direct sunlight, and touch. Always leave the imaging unit in its protective box until youre ready to install it. Any exposure to light should be limited to less than two minutes, or permanent damage could result. Handle the unit carefully so you dont touch the black surface of the transfer roller.
Do not cover the printer immediate ly aft er using i t. Tur n it off and wait until it cools down. When the front cover is opened, the fuser temperature drops gradually (one hour wait time).

Cleaning the Printer

What are the printers internal cleaning cycles?
The image unit performs an automatic cleaning rotation after every page of one-page simplex jobs and pages longer than 14"/355.6 mm, and between pages of multipage jobs, depending on the amount of proc essing required between pages. Cleaning cycles also occur at intervals (as shown below) depending on the number of simplex pages printed.The printer pauses for approximately 30 seconds to do an automatic internal cleaning cycle during long print jobs.
Image Unit Print Count Printer Pauses Every x Simplex Pages
0–5,119 48 5,120–20,479 32
Cleaning the Printer
75
Image Unit Print Count Printer Pauses Every x Simplex Pages
20,480–25,599 20 25,600–30,720+ 16 Note: The cleaning cycle interval is more frequent as the imaging unit ages.
When does the printer need cleaning?
This item needs cleaning... After... By...
Printer exterior Every month, or as
necessary
Density sensor ADC SENSOR DUSTINESS
WARNING appears in the mes­sage window
.
What cleaning materials should I use?
Attention
Do not vacuum the printer; vacuuming could cause static electricity to build up and damage sensors.
Make sure any parts removed d uring cle aning ar e repl ace d befor e you plug in the printer.
Use Avoid
Exterior
A soft dry cloth to clean the control panel.
A soft damp cloth to clean the out­side of the printer.
Mild neutral detergent to clean the outside of the printer if stains remain. (Always test any cleaning solut i on on a small area of your printer to check the solution's performance).
Interior
A soft dry cloth or cotton swab to clean t he dens ity sensor.
Sharp or rough implements (such as wire or plastic cleaning pads); any liquid.
Sharp or rough implements (such as wire or plastic cleaning pads).
Abrasive or corrosive solutions that contain solvents (such as alcohol or benzine); aerosol or pump-spray ed cleaners.
Vacuuming. Pulling media too hard and tearing it. Sharp implements (such as tweezers)
User
Cleaning the Printer76
WARNING!
T urn off the printer, unplug the power cord, and disconnect all interface cable s befor e cleaning.
Be careful when cleaning the inside or removing paper jams, as the fuser unit and other internal parts may become very hot. Either clean the density sensor before use, or allow time after unplugging the printer to allow the fuser unit to cool down.
WARNING!
The fuser unit is hot and can cause severe burns. When the printers front cover is opened, the fuser unit temperature drops gradually. Wait one hour after opening the front cover.
WARNING!
Do not spill water or detergent into the printer; the printer will be damaged and an electric shock may occur.
Attention
Never spray cleaning solution directly on the printers surface; the spray could penetrate through the air vents of the printer and damage the internal circuits.
Be careful when cleaning the inside or removing paper jams, as the fuser assembly and other internal parts become very hot. Open the front cover, and let the interior of the printer cool before handling the inside of the printer.
Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the printers interior.
For prin ter s to r ing and shipp i ng i n struct i on s, refer to www.minolta -qms. com.
How do I clean the density sensor?
The printers transfer roller contains a density sensor to detect the density of media passing by. When the sensor gets dirty or dusty, print quality will degrade. When that happens, use the following instructions to clean the den­sity sensor.
Cleaning the Printer
77
Turn off the printer.
1
Open the front cover (button A)
2
,
.
2
Grasp the two tabs on the transfer
3
roller to lift it straight up out of the printer.
Be careful not to spill toner into the printer.
1
2
Attention
Do not touch or scratch the black surface of the transfer roller or the density sensor window.
1
A
2
1
With a clean, dry cloth or cotton
4
swab, gently wipe the density sen­sor.
Do not use force to clean the sensor window.
Cleaning the Printer78
Replace the transfer roller by insert-
5
ing the pins at both ends of the transfer roller into the U-shaped bearings inside the printer.
Push down on the two tabs until
6
they click to lock the transfer roller car­tridge into the printer.
Close the cov er.
7
Turn on the printer.
8
Cleaning the Printer
79

Troubleshooting

6

Introduction

This chapter explains automatic jam recovery, discusses how to locate, remove and prevent media jams, presents tables of common status messages, and actions you should take when a specific problem occurs, and provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sour ces for help. Youll also find a problem checklist and the information youll need to have before placing a service call if one becomes necessary.

Printing a Status Page

There are three kinds of status pages:
Standard—A one-page overview of the most common printer settings used to confirm that your printer is printing.
DemoA standard status page with the addition of three graphics.
Advanced—Information about printer parameter settings, fonts, and emulations available. The document may have many pages, depending on the fonts installed. Print an advanced status page in case you need to restore any current settings.
Select the type of status page you want to print through the Administration/ Special Pages/Status Page Type menu. Then print it in one of the following ways:
On the printers control panel press the Print Status? button.
Use the printers Administration/Special Pages/Print Status menu.

Direct PDF File Printing

our printe r has the abilit y t o pri n t P DF files di r ec t l y ju s t a s it does for PostScript and PCL files. This can be a time-saving feature. Direct printing remo ves the need to open the file in an application , such as Ac robat Reader, then print the file via a PostScript or PCL driver. You printer supports PDF version 1.3 and below. The PDF file can be sent to the printer using any method (lpr, ftp, etc.) that is normally u se d to print PostS cript or PCL files.
Direct PDF printing requires an optional internal hard disk.

Adjusting Memory Clients fo r PDF Printing

The unique structure of PD F f iles require s that you make some adjustments to your printers default memory clients. All PDF files contain information at the end of the files that is needed to correctly format them in the printer.
Introduction82
Because of this, the entire file must be spooled into the printer be fore i t ca n be interpreted. In order to spool the entire job into the printer, the Host Input (Spool) memory client may need to be adjusted. To determine the required size f o r t h e H o st I nput memory client, you first need to estimate the maximum file size, add 10% to this number and this becomes your required Host Input memory size. In the event that you experience problems, you may want to increa s e the Host Input memory size further. The maximum size of PDF files which may be printed on the magicolor 3300 is determined by the amount of installed memory. Direct printing of complex or large PDF files may require additional memory (RAM) and/or a hard disk. We recommend a hard disk for optimum performance when printing large PDF files. Refer to the Crown- Books on how to adjust the memory clients.

Printi ng Pref ormatte d Files Using Crow nView

Your printer als o p ro v id e s a utili ty via t he C rownView web page for printing PDF files directly from the host using the browser. Users will be pr esented with a Browse button that, when selected, will enable a file chooser on the host. Users then select the file that they want to send to the printer, and the file is transferred and printed.

Troubleshooti ng PDF Di r ect Printing from Cro wnView

If you are having problems printing large PDF files using direct printing or CrownView from a PC or UNIX, increase the PS Wait Timeout.
Printing large PDF files from your web browser with the MINOLTA-QMS CrownView feature may fail without any indication of an error. The job will appear to start normally, but then flush without printing. The CrownView scree n will indica t e th a t the file ha s pr in ted.
To correct the problem, increase the amount of time allowed before the PS Wait T imer expires. The factory default setting for this timeout is 120 seconds. Doubling the value to 60 seconds in the Administration/Communications/ Timeouts/PS Wait Timeout menu shoul d c orrect most problems, or the value can be set to 0 seconds, which effectively mak es the t imeout period infinite.
Direct PDF File Printing
83

Preventing Media Jams

Make sure that...
Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You have the correct media type selected if you’re printing on envelopes,
glossy stock (set as Thick 2 or Thick 3), labels, thick stock, or transparencies.
You store media in a dry location away from moisture and humidity. You always adjust the media width regulation guides in the media tray after
inserting the media (a guide that is not properly adjusted can cause poor print quality, paper jams, or printer damage).
If youre printing simplex pages, make sure you load the media printing side down in t h e mu lt ip u rp o se tr ay, but printi n g s id e up in t h e ot her t ra ys. Often, an arrow on the media package label indicates the printing side of the media. If you cant determine which side of the media to print on, remove the media from the tray, rotate the sta ck a half-t urn, turn the stack over , and then place it back in the tray.
Avoid...
Media that is folded, wrinkled, or excessively curled. Double feeding (remove the media and fan the sheetsthey may be
sticking together). Fanning transparencies since this causes static. Loading more than one type/size/weight of media in a tray at the same time. Overf illing the m edia input tra ys . Allowi ng the output tray to overfill (the face-down output tray has a
250-sheet capacityjamming may occur if you allow media to accumulate more than 250 sheets at a time).
Buildup of transparencies in the output tray. This causes static electricity.
Preventing Media Jams84

Automatic Jam Recovery

T
The printer provi des automatic jam recovery (when enabled through the Administration/Engine/Page Recovery menu). After you remove any jammed media, printing automatically resumes from the page the printer stopped at when the jam occurred.
For automatic j am recover y to work, it is necessar y to leave th e print er turned on when you remove the jammed media. After the jam is cleared, open and close the front door before printing. Printing will not resume until you do this.

Understanding the Media Path

Understanding the printers media path will help you locate media jams. The media tray is located at the bottom front of the printer. The media is picked from t he tray, passed under t he imaging and tran sfer units, passed through the fuser, and delivered via the paper exit unit to the media exit tray, which is the top of the printer.
Output tray
oner cartridges
Fuser unit
Controller
High-capacity input feeder (2x500 HCIF shown in illustration)
= Duplexer (available on the magicolor 3300
DN or the magicolor 3300 EN with an optional duplex kit installed)
Automatic Jam Recovery
Imaging unit
Duplexer
Transfer unit
Multipurpose tray
Upper media tray
85

Understanding Media Jam Status Messages

When a jam occurs, the message window on the control panel displays one of four messages: MEDIA JAM DUPLEX, MEDIA JAM FEED, MEDIA JAM FUSER, or MEDIA JAM REGISTRATION. Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Frequent jams may happen if youre using the wrong weight print media.
Message Location of Jam Access Page Reference
MEDIA JAM DUPLEX
MEDIA JAM FEED
MEDIA JAM FUSER
MEDIA JAM REGISTRATION
MISMATCH JAM Near the
Duplex area Button B page 7
Multipurpose tray Multipurpose tray page 8 Tray 1 Upper media tray page 9 (Optional) Tray 2
or Tray 3 Output tray Output tray page 12 A misfeed jam ma y b e as simple a s a sheet of media not
being picked, or it may be that the media was picked but not fed properly.
Near fuser unit Button A page 12
The registration rollers below the imaging unit
transparency sensor
HCIF media tray(s) page 11
Button A page 14
Button A page 14

Clearing Media Jams

T o avoid da mage, always remove jam med media gently, without tearing it. Any pieces of media left in the printer, whether large or small , can obstruct the paper path and cause further jams.
To avoid damage to rollers, always remove jammed media gently.
Do not reload media that has jammed.
Understanding Media Jam Status Messages86
Attention
The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when removing the jammed media. Make sure not to spill any toner inside the printer.
Unfused toner can dirty your hands, clothes, or anything else it gets on. If you accidentally get toner on your clothes, lightly dust them off as much as
possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable. If toner gets on your skin, wash it off with water or a neutral detergent.
WARNING!
If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be fo und a t www.mino lta-qms.com (click on the Answer Base).
If, after clearing the media jam, the jam message in the control panel window persists, open and close the front cover. This should clear the jam message.

Media Jam Duplex

Open the front cover (button B)
1
,
.
Remove the jammed media.
2
Clearing Media Jams
2
B
1
87
Close the front cover.
3

Media Jam Feed

Multipurpose Tray Jams
Remove the jammed media from the
1
multipurpose tray.
Close the multipurpose tray.
2
Open the front cover (button A)
3
,
.
Check for media scraps inside the
4
printer.
2
1
A
Clearing Media Jams88
Clos e the f r ont c over.
5
Open the multipurpose tray and
6
replace its media.
Upper Media Tray Jams
Remove the media tray.
1
Pull out the jammed media.
2
Even up the front edges of the media currently in the tray.
Clearing Media Jams
89
Remove any remaining media from
3
the printer.
Open the front cover (button A
4
,
).
Check for any media scraps inside
5
the printer. Close the printers cover.
6
Reinsert the media in the tray
7
printing face up.
2
Attention
Make sure the media doesnt exceed the media limit mark. Check to see if the media width guides are correct.
Slide the tray(s) back into the
8
printer.
The media jam display is cleared.
1
A
Clearing Media Jams90
HCIF Media Tray(s) Jams
The illustrations in this section show a 2x500 high-capacity input feeder, but the same procedures can be used for a 1x500 high-capac­ity input feede r.
Remove the media tray(s) and pull out the jammed media.
1
Pull out the jammed media in the
2
tray(s).
Open the front cover (button A) , .
3
Check for any media scraps inside the
4
printer.
Clos e the f r ont c over.
5
Reinsert the media in the tray.
6
Even up the front edges of the media currently in the tray.
Ensure that the media is lying flat in the tray(s).
Make sure the media doesnt exceed the media limit mark. Check to see if the media width guides are correct.
Clearing Media Jams
2
1
A
91
Slide the tray(s) back into the printer.
7
Output Tray Jams
Remove jammed media f ro m the outpu t t ray by gen tly pul lin g it toward you. If, after clearing the media jam, the jam message in the control panel window persists, open and close the front cover. This should clear the jam message.

Media Jam Fuser

The MEDIA JAM FUSER message covers bo th the jams near the im aging unit and the fuser unit.
WARNING!
The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools.
Near Imaging Unit
Open the front cover (button A)
1
,
.
2
1
A
Clearing Media Jams92
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