Thank you for purchasing a magicolor 2350 printer. You have made an ex cellent
choice. Your magicolor 2350 is specially designed for optimal performance in
Windows, Macintosh, UNIX, and other environme nts.
Trademarks
The follo wing are registered trad emarks of MINOLTA-QMS, Inc.: QMS, the
MINOLTA-QMS lo go, Crown, CrownN et, and magicolor.
Minolta is a tradema rk of Minolta Co. , Ltd. Other prod uct names mentione d in this
guide may a lso be trademarks or registered trade marks of their respective owners.
MINOLTA-QMS, I nc. reserves the right to make changes to th is guide and to the
equipment described herein without notice. Cons iderable effort has been made to
ensure that this gu ide is f ree of inaccura cies and omissions. Howe ver,
MINOLTA-QMS, I nc. makes no warranty of any kind including, but not lim ited to, any
implied warranties of merchantability and fitness for a par ticular purpose with regard
to this guide. MINOLTA-QMS, Inc. assu mes no responsib ility for, or liability fo r, errors
contained in this guide or for incidental, special, or consequential damages arising
out of the furnishin g of this g uide, or the u se of this guide in operating the equipme nt,
or in connect ion with the performance of the equipment when so operated.
Registering the Printer
Mail—(Americas only) Fill out and s end in the registration card enclosed in your
shipment.
Internet—Go to ww w.onlineregister.com/minolta-qms/ and follow the instructions on
the web page.
CD-ROM—Follow the instructions on the Software Utilities CD-ROM.
Envelopes 25
Labels 26
Letterhead and Memo Media 28
Postcards 28
Thick Stock 29
Transparencies 29
What Is the guaranteed imageable (printable) area? 30
Page Margins31
Image Alignment 32
Loading Media 32
Tray 1 (Multipurpose Tray)33
Tray 2 (Optional Lower Feeder Unit Media Tray)35
Using Custom-Size Media 37
Duplexing 38
Output Tray 41
Media Storage 41
Accessing Other Printer Features 42
Me/98/95 68
Displayingthe Tabs 68
Using the Tabs69
Using Macintosh PPDs 71
Displaying the Printer Options 71
5 Working with Color........................................................................................ 73
About Color Printing 74
Printer Resolutions 74
Selecting a Resolution74
Enhanced Automatic Image Density Control (eAIDC) 75
Color Matching 76
Quick Color Configuration 76
Color Options 76
Color Rendering Dictionaries 76
Color Profiles 77
Profiles for Host-based Color Management 78
CMM Test Page78
K-Preserve 78
RGB Gray Treatment79
TroubleshootingColor Problems 79
6 Working with the Status Monitor .................................................................. 83
Introduction 84
Environment 84
RecognizingStatus Monitor Alerts 84
Recovering from a Status Monitor Alert 84
Closing the Status Monitor 85
Auto-Image Density Control (AIDC) 88
Toner Cartridge Life 89
Replacing Consumables 90
Refilled Toner Cartridges 90
Replacing a Toner Cartridge90
Replacing All the Toner Cartridges at Once95
Replacing the Waste Toner Bottle95
Replacing the OPC Drum Cartridge97
Ordering Consumables 100
8 Maintaining the Printer ................................................................................ 101
Maintaining the Printer 102
Cleaning the Printer 104
Introduction 114
Verifying Printer Configuration Information 114
Preventing Media Jams 115
Understanding the Media Path 116
Tray 1 (Multipurpose Tray) 116
Tray 2 (Optional Lower Feeder Unit with 500-Sheet Media Tray) 116
Duplex Option 116
Clearing Media Jams 118
Handling Media Jams by Location 118
Tray 1 (Multipurpose Tray)118
Tray 2 (Optional Lower Feeder Unit Media Tray)119
Inside the Printer 120
Duplex Option123
Output Tray 124
Solving Problems with Media Jams 125
Solving Other Problems 129
Solving Problems with Printing Quality 134
Status, Error, and Service Messages 140
A. Turn off t he Printer166
B. Remove the Media and Media Support167
C. Remove the Options167
D. Remove the Waste Toner Bottle 170
E. Remove the OPC Drum Cartridge 170
F. Remove the Transfer Belt172
G. Repack the Printer for Shipment 173
H. Repack the OPC Drum and Transfer Belt Unit for Shipment 174
Reinstallingthe Printer 175
Reinstallinga Transfer Belt Unit 176
A Technical Specifications ............................................................................. 177
Requirements 178
Space Requirements 178
Location Requirements 180
Interface Panel 181
Power Requirements 182
ENERGY STAR Compliance 183
Engine and Controller Specifications 184
Engine 184
Print Speed—Simplex 184
Print Speed—Autoduplex 184
General 185
Controller185
Electrical 187
Hazardous Chemical Substance Reporting189
Physical189
Consumable Life Expectancies 190
Plain Paper 191
Special Media 191
Regulatory Compliance
Safety Information 192
For Norway Users 196
For Finland, Sweden Users 196
Warning and Precaution Symbols 197
Meaning of Symbols 197
Working Safely with Your Laser Printer 200
Index ..................................................................................................................... 203
If you followed all the steps in the Installation Guide that came with your
printer, then the printer is properly set up, connected to your computer,
plugged in, turned on, and ready to receive the system software, drivers, and
utilities on the Software Utilities CD-ROM.
Put the CD-ROM in your computer’s CD -ROM drive and the MINOLTA-QMS
AutoInstaller begins the installation process.
Drivers and Utilities
The printer driver and additional software on the Software Utilities CD-ROM
can be installed on PC, Macintosh,and other computers using any of the
following:
Windows Me
Windows 98
Windows XP
Windows 2000
Windows NT4
Drivers a nd PPDs
Manualinstallationinstructions andadditionalinformationare included
in the magicolor 2350 Reference Guidein case you need them.
Macintosh OS 8, 9 or X (version
10.0.3 or higher)
UNIX/Linux
NetWare (Versions 5 and 6)
NDPS
DriversUse/BenefitInstallation Instructions
PostScript 2/3
Drivers
Windows XP/
2000
Windows
Me/98
Windows NT4
PCL6 Drivers
Windows XP
(1200 dpi)
Windows 2000
Windows
Me/98
These drivers give you
access to all of the
printer features,
including finishingand
advanced layout
PCL6 allows access to
mostof thefeatureson
the printer.
“Installing Printer Drivers and Utilities,
Windows Environments—Auto-loading
Installation” on page 12
PCL5e allows limited
access to features on
the printer.
Description (PPD) files
allow you to configure
options such as
memory andinforms
the computer what
options and features
are available.
youtoinstalltheprinter
for a variety of
platforms, drivers,and
applications.
used with third-party
Linux print filters that
use PPDs.
Readme on the Software Utilities
CD-ROM.
You cannot install a PCL5e driver for
Windows 9x orWindowsNT4without a
Windows CD-ROM. This CD-ROM is
required so you can supply the
following files when prompted:
For PCL5 9x—ICONLIB.DDL,
UNIDRV.DLL, and UNIDRV.HLP
For PC5 NT4—RASDD.DLL,
RASDDUI.DLL, and RASDDUI.HLP.
If you install the driver and skip these
files, an error message displays at the
end of the process.
Readme on the Software Utilities
CD-ROM
Readme on the Software Utilities
CD-ROM;
magicolor 2350 Reference Guide on
the Documentation CD-ROM
Pantone Tables These tables allow you to match printed
ICC/ICM
Profiles
Macintosh
Installer
This Windows utility provides
informationon the status of print jobs
and alerts you if the printer is not
functioningcorrectly. It works with
printers connected via TCP/IP or USB.
ThisWindowsutilityprovidesanefficient
method for transporting print jobs
directly to a MINOLTA-QMS printer via
the TCP/IP protocol.
This utility provides the ability to
download fonts and overlays to the
printer’shard disk. It also allows you to
download fonts to printer memory.
colorstoscreen colors.Provided for use
with PostScript High resolution printing
(600 x 600 dpi with contone imaging).
These color profiles provide support for
host-basedcolor managementsystems
including Microsoft ICM 2 for Windows,
Apple ColorSync, CorelDRAW, Kodak
KCMS, Adobe Photoshop 5 and others.
This installer automatically places all
needed print-related components, such
as a PostScript Printer Description
(PPD) file, color profiles, screen fonts,
and registrationinformation, in the
correctlocations on your system and
allows you to use your printer with
Macintosh OS 8, 9, or X (version 10.0.3
or higher).
This utility,designed with administrators
in mind, is a powerful tool allowing
centralizedmanagement of network
printers.It is available for Windows and
UNIX platforms. Refer to the
PageScope Net Care chapter in the
Reference Guide or PageScope Net
Care Administrator’s Manual,bothin
PDF format on the Documentation
CD-ROM.
UNIX Host Software, compatible with a
variety of UNIX platforms, allows for the
customizationof UNIX-based queues
and filtersforthespecific featuresofthe
Crown printer.
users to manage printers from a central
location.
This utility provides basic configuration
functions for network printers using
TCP/IP and IPX protocols.
Manual installation instructions are includedinthemagicolor 2350Reference
Guide. Refer to Section2,“Installing PrinterSoftware, Drivers, and PPDs” for
complete instructions.
Arabic and Hebrew versions of the drivers and utilities must be
installed manually.
Installing Printer Drivers and Utilities,
Macintosh Environments
Some Notes to Consider
In the following sections, we assume that you are installing the software
for the first time.
The current version of Macintosh OS X has limited support for PPD
(PostScript Printer Description) files. Although MINOLTA-QMS printers
canbeusedwithMacintoshOSX,notalladvancedprintingfeaturesare
available. Advanced printingfeatures are still available under Macintosh
OS 9.
You can connect to your printer by
AUSBcable
A crossover Ethernet cable
Ethernet patch cables and an Ethernet hub
Macintosh—PPDs
MINOLTA-QMS developed a PostScript Printer Description (PPD) file for the
magicolor 2350. This PPD works with the Macintosh Operating System’s
PostScript printer driver (LaserWriter) to provide support for the features on
the magicolor 2350, such as print resolution and media sizes, and optional
features such as duplexing and proof-then-print.
Installing Printer Drivers and Utilities, Windows14
You can connect via Ethernet in either of two ways:
Plug oneendofacrossoverEthernetcable into theMacintosh and
the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printer’s
Ethernet port.
b Open the Chooser and select LaserWriter.
c When your printer bootsup,i t finds a default zone. If your networkhas
more than one zone and you want to use a di fferent zone, use the
Interface/Ethernet/Ethertalk/Name and Zone menus on the printer
control panel to specify the new zone.
The Name and Zone menus allow you t o identify 1 zone with a
name up to 32 characters long. (Up to 16 characters can be
entered in each of t he two menus). You cannot use these two
menus to identify two zones. Trailingspacesare not considered
part of the zone name. All standard printableASCII characters are
valid except the @ and ' symbols. The names are case sensitive.
d Choose Create and then Set-Up.
LPR Connection
a You can connect via Ethernet in either of two ways:
Plug oneendofacrossoverEthernetcable into theMacintosh and
the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printer’s
Ethernet port.
b Locate the Desktop Printer Utility.
If you cannot locate it on your Macintosh hard disk, it can be found on
your Macintosh’s system CD-ROM.
c Select Printer (LPR), and select OK.
d Type in the IP Address and use the same address for the Queue
name. Click OK.
e Choose Create.
f Name the printer with the IP Address or a descriptive name.
Installing Printer Drivers and Utilities, Macintosh16
Insert the Software Utilities CD-ROM in your Macintosh’s CD-ROM
a
drive.
If this screen does not appear,
double-clickthe
MINOLTA-QMS CD-ROM icon
on your Macintosh desktop.
b Double-click the install icon.
The installer uses the
path Hard Disk Name/
Library/Printers/ PPDs/
Contents/Resources/
for PPDs and the path: Hard Disk Name/Library/Fonts/ for
fonts.
c Follow the instructions on the screen to install the magicolor 2350
PPD and utilities.
d After the PPD and utilities installationis complete, choose Quit.
OS X Alternate Step 1. Software Installation—Manual
Manual installation instructions are includedinthemagicolor 2350 Reference
Guide. Refer to Section2,“InstallingPrinterSoftware, Drivers, and PPDs” for
complete instructions.
OS X Step 2. Creating a Printer Queue
Connect the printer to the computer using a USB or Ethernet
a
connection.
For USB, plug oneendofthe USB cableintothePCand the otherinto
the matching printer port.
For Ethernet, you can connect in either of two ways:
Plug one endofacrossoverEthernet cableintotheMacintoshand
the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printer’s
Ethernet port.
Installing Printer Drivers and Utilities, Macintosh
17
b Locate and double-clickthe Print Center utility to open it.
d In the resulting window,select from USB, AppleTalk, or LPR to match
your printer connection.
USB—The magicolor 2350 appears in the window.
AppleTalk (for Ethernet connection)—Select the zone and scroll
throughprinter choices.The magicolor2350appears in the choicelist.
LPR—Enter the IP Address.If the“Use DefaultQueueonServer”box
is checked, click it to unselect it. Type in the IP Address again for the
Queue name.
e Choose the Printer Model popup menu to select the magicolor 2350
PPD, and choose Other.
f Browse to Library/Printers/PPDs/Contents/Resources/en.lproj.
The first two letters of the folder name are an abbreviation for
the language. If you prefer another language instead of
English, you can pick a different .lproj folder.
g Select the magicolor 2350 PPD. Click Choose and then click Add.
The Printer List opens again.
h Double-click on the printer you just created to open the Print Queue
window.
Installing Printer Drivers and Utilities, Macintosh18
For UNIX, NetWare 5, NetWare 6, and NDPS installation, refer to the
magicolor 2350 Reference Guide on the Documentation CD-ROM. Section 2
of the Reference Guide, “Installing Printer Software, Drivers, & PPDs,”
includes basic informationabout these interfacesas well as instruction for
installation.
For information about connecting using earlier versions of NetWare,
check the Answer Base at www.minolta-qms.com.
Linux
For Linux PPD and PDQ installation, refer to the magicolor 2350 Reference
Guide on the DocumentationCD-ROM. Section 2 of the Reference Guide,
“Installing Printer Software, Drivers, & PPDs,” includes basic information
about PDQ, XPDQ, CUPS, and XPP connections and instructions for
installing them.
This chapter providesinformation on handling, selecting,loading, and storing
media.
Getting Started
What types and sizes of media can I load?page 23
What Is the guaranteed imageable (printable) area?page 30
Other Information
How do I load media?page 32
How do I use custom-size media?page 37
How do I duplex?page 38
How do I store media?page 41
Where can I order MINOLTA-QMS-approved media or get more
information?
All media is fed short edge first, face up.
There isa 0.157”(4mm)non-printborderfor all edgesonallmedia types.
Any paper longer than 13.76” (349.6 mm) has a nonguaranteedarea of
0.39” (10 mm) on the bottom of each page.
See your application documentation for specific informationon formatting
data and printing.
Try printingyour data on a plain sheet of paper first to check placement.
Only plain paper 16-24 lb bond (60-90 g/m2) can be autoduplexed. See
Media Specificationsfor supported sizes.
page 43
Attention
Use only MINOLTA-QMS-approved media. Using unsupported m edia
such as inkjet paper will result in damaging the printer and in voiding
your warranty.
A48.2 x 11.7210.0 x297.0 1 or 2 Yes
A55.9 x 8.3148.0 x210.01No
B5 (JIS)7.2 x 10.1182.0 x257.01No
Custom, Minimum3.6 x 8.392.0 x 210.01No
Custom, Maximum8.5 x 14.0216.0 x 356.01Yes**
Executive7.25 x 10.5 184.0 x 267.01No
Folio8.3 x 13.0210.0 x330.01Yes
Foolscap8.0 x 13.0203.2 x 330.21Yes
Government Letter8.0x10.5203.0x267.01Yes
Government Legal8.5 x 13.0216.0 x330.01Yes
Kai 167.3 x 10.2185.0 x260.01No
Kai 32***5.1 x 7.3130.0x 185.01No
Legal8.5 x 14.0215.9 x355.61Yes
Letter8.5 x 11.0215.9 x 279.4 1 or 2 Yes
LetterPlus8.5 x 12.7215.9 x322.31Yes
Statement5.5 x 8.5140.0 x 216.01No
UK Quarto8.0 x 10.0203.2 x254.01No
A4 Transparency8.2 x 11.7210.0 x 297.01No
Letter Transparency8.5 x 11.0215.9 x 279.41No
Japanese Postcard3.9 x 5.8100.0 x 148.01No
EnvelopeB5 (ISO)6.9 x 9.8176.0 x250.01No
EnvelopeC56.4 x 9.0162.0 x 229.01No
EnvelopeC64.5 x 6.4114.0 x 162.01No
EnvelopeCommercial#10 4.1 x 9.5104.1 x 241.31No
Envelope InternationalDL4.3 x 8.7110.0 x220.01No
Plain
Paper
Thick
Stock
Plain
Paper
Transparency
Thick
Stock
16–24 lb
bond
(60–90
g/m²)
Use only
approved
media
Use only
approved
media
Envelope Monarch3.9 x 7.599.0 x 190.51No
EnvelopeChokei#34.7 x 9.2120.0 x 235.01No
EnvelopeChokei#43.5 x 8.190.0 x 205.01No
ThickStock— Supported forLetter, A4,and smaller media
Custom, Minimum3.6 x 5.892.0 x 148.01No
Custom, Maximum8.5 x 11.7216.0 x 297.0
Notes: * Tray 1 = Multipurpose Tray (MPT)
Tray 2 = Optional Lower Feeder Unit Media Tray (letter or A4 media only)
**Custom medialonger than 11” (279mm) can be duplexed.
***43 lb bond is also referred to as 90 lb index stock
Before purchasing a large quantity of special media, do a trial printing
with the same m edia and check print quality.Check www.minolta-qms.com
for a list of currently approved media.
General Considerations about Media
For best results, use media that i s
Suitable forplain-paper laser printers,suchasstandard or recycled office
paper
Stored on a flat, level surface in its original wrapper
Attention
Do not use the media types l isted below. These could cause poor print
quality, media jams, or damage to the printer.
Do not use media that is
Coated with a processed surface (such as carbon paper,digitally glosscoated media, colored paper that has been treated)
Carbon backed
Iron-on transfer media (heat-sensitive paper, heat-pressure paper,
heat-presstransferpaper)
Cold-water-transfer paper
Pressure sensitive
Designed specifically for inkjet printers (superfine paper, glossy paper,
glossy film, postcards, etc.)
Already printed on by another printer, copier, or fax m achine
Dusty
Wet (or damp)
Keep media between 35% to 85% relative humidity. Toner does
not adhere well to moist or wet paper.
Layered
Adhesive
Folded, creased, curled, embossed, warped, or wrinkled
Perforated, three-hole punched, or torn
Tooslick,toocoarse,tootextured
Differentin texture (roughness)on the front and back
Irregularlyshaped(not rectangular or not cut at right angles)
Attached with glue, tape, paper clips, staples,ribbons, hooks, or buttons
Acidic
Any other media that is not approved
Plain Paper
CapacityTray 1
(multipurpose
tray)
Tray 2
(optionallower
feeder unit
media tray)
OrientationFace up
TypeCheck www.minolta-qms.com/support(clickon AnswerBase)
for currentlyapprovedmedia. To or der approved media, go to
www.q-shop.com.
Driver Mode Plain paper
Weight16–24 lb bond ( 60–90 g/m²)
DuplexingSee page 23 for supported sizes.
200 sheets of 22 lb bond (80 g/m2) paper;
capacity for other weights varies accordingly.
500 sheets of 22 lb bond (80 g/m2) paper
(letter/A4); capacity for other weights varies
accordingly.
Envelopes
Your printer receives the instructions to print on envelopes from your
application.See your application documentation for specific information on
printing envelopes.
Print on the front (address) side only. Some parts of the envelope consist of
three layers of paper—the front, back, and flap. Anything printed in these
layered regions may be lost or faded.
CapacityTray 1 Up to 50 envelopes,depending on their thickness
Tray 2Not supported
Orientation Face up
Media Types
25
TypeCheck www.minolta-qms.com/support (click on Answer
Base) for currently approved media. Toorder approved
media, go to www.q-shop.com.
Driver Mode Thick Stock
Weight25–43 lb bond (91–163 g/m²)
DuplexingNot supported
Note43 lb bond (163 g/m²) is also referred to as 90 lb index stock
Use envelopes that are
Common officeenvelopes approved for laser printingwith diagonal joints,
sharp folds and edges, and ordinary gummed flaps
Because the envelopes pass through heated rollers, the gummed
area on the flaps may seal. Using envelopes with emulsion-based
glue avoids this problem.
Approved for laser printing
Dry
Printed on the front (address) side only
Do not use envelopes that have
Sticky flaps
Tape seals, metalclasps, paper clips, fasteners,or peel-off strips for
sealing
Transparent windows
Too rough of a surface
Material that will melt, vaporize, offset discolor, or emit dangerous fumes
Been presealed
Labels
A sheetoflabels consistsofa face sheet (the printingsurface), adhesive,and
a carrier sheet:
The face sheet must follow the plain paper specification.
The face sheet surface must cover the entire carrier sheet, and no
adhesive should come through on the surface.
You can print continuously with label paper. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, print one sheet at a time.
Media Types26
Format label data within your application. Try printing your data on a plain