1. When servicing the copier with its covers removed, use utmost care to prevent your hands, clothing, and
tools from being caught in revolving parts including the chains and gears.
2. Before attempting to replace parts and unplugging connectors, make sure that the power cord of the
copier has been unplugged from the wall outlet.
3.
Never create a closed circuit across connector pins except those specified in the text and on the printed
circuit.
4. When creating a closed circuit and measuring a voltage across connector pins specified in the text, be
sure to use the green wire (GND).
5. When the user is using a word processor or personal computer from the wall outlet of the same line, take
necessary steps to prevent the circuit breaker from opening due to overloads.
6. Keep all disassembled parts in good order and keep tools under control so that none will be lost or
damaged.
1139SBT0102A
1-2. How to Use This Book
1.
If a component on a PWB or any other functional unit including a motor is defective, the text only instructs
you to replace the whole PWB or functional unit and does not give troubleshooting procedure applicable
within the defective unit.
2. All troubleshooting procedures contained herein assume that there are no breaks in the harnesses and
cords and all connectors are plugged into the right positions.
3. For the removal procedures of covers and parts, see
4. The troubleshooting procedures are given in the order of greater frequency of trouble or order of
operation.
5. The procedures preclude possible malfunctions due to noise and other external causes.
1139SBT0103A
1-3. Reading the Text
1.
The paper
the location where the paper is present and start the procedure
troubleshooting, start with step 1 and onward.
2. Make checks in numerical order of steps and, if an item is checked okay, go to the next step.
Pattern 1
Step Check Item
1
2
I I
transport failure
Is--?
I
Go to step 2 if it checks okay.
troubleshooting procedures are given according to the symptom. First identify
Result
1 YFS 1
Do this.
Action
1
DISREASSEMBLY,
Pattern 2
11
I
ADJUSTMENT.
forthat
particular location. For malfunction
T-l
1151SBT0200A
I/O
PORT CHECK
1158SBT0201A
2-1. Controlled Parts Check Procedure
To allow the Tech. Rep. to easily and safely determine whether a particular controlled part is fully
operational, this copier provides the following provision: the check of the data of the
the board IC with the copier in the standby state (including a misfeed, malfunction, and closure
failure condition) allows the Tech. Rep. to determine whether a signal is properly input to, and
output from, a controlled part.
cProcedure>
When a paper misfeed or malfunction occurs, identify the
part by going over the text or
Select the
port identified in step 1).
Check the input or output port data to determine whether the controlled part is operational and signals
are properly input and output.
I/O
Check function of the Service mode and show on the Touch Panel the status of the
I/O
port check list.
I/O
port of the possibly defective controlled
I/O
port on
I/O
T-2
---c_--~~----------------~----
Example:
<Procedure>
1)
2)
3)
4)
5)
6)
I
<Controlled Part Check Procedure by Changing Input Port Data>
When a paper misfeed occurs in the paper take-up section of the copier, Paper Take-Up
Sensor PC55 is considered to be responsible for it.
Remove the sheet of paper misfed.
From the
I/O
port check list, it is found that the H/L input signal to PC55 is supplied from PWB-A
(IC4A) APAI.
Select the
show the status of PWB-A
Checkthat the second LED from the right of the Exposure Information Display lights up (sensor
being unblocked).
Move the PC55 actuator to block the sensor.
Check at this time that the LED goes out.
I/O
Check function from the Service mode menu and, using the Paper Select key,
Synchronizing Roller Clutch
Paper Transport Clutch
Manual Feed Paper Take-Up Clutch
Manual Feed Paper Empty Sensor
Transport Roller Sensor
Paper Exit Sensor
Paper Leading Edge Detecting Sensor
Paper Take-Up Sensor
Right Door Detecting Sensor
PBl
BPAO
BPAl
PB2
APC3APC
APC7
APC5
APC6
APAl
APAO
t
BPA
1
PB
1
1
f
APA
APA4AWhen
1
~~~~0~~~
4A
q oouooonm
1
~~~~~~~~
5A
00n~~mnn
1
q oooomooo un;;ELed
t
q
mo~1ooooo
1
q oomooooo un;;ELed
1
q omoooooo
1
q oouonnmo
OFF ON
OFFONPJ6A-8
OFF ON
OFF
un;;iced
un;;f=Led
unt;t-=Led
OFF
When
blocked
WhenPJ18A-6
blocked
When
blocked
When
blocked
When
blocked
blocked
PJ12A-lt
PJ
16A-3
PJ21 A-2
PJllA-6
PJ7A-2
PJ16A-3
Symbol
PC81
Name
Scanner Reference Position Sensor
Port No.
APB0APB4A
Magnification Multi-Copy
Ratio Indicator
Display
Manual Exposure
Indicator
Operation Characteristics
OFF
When
blocked
CN/PJ
PJ22A-1
No.
PC86
PC90
PC101
PC112
Mirror Reference Position sensor
lena
Reference Position Sensor
Paper Empty Sensor
Toner Hopper Home Position Sensor
APB2
APB1APB4A
APA
APB6
*r
APA
APB
t
1
4A
q oonnooo
When
blocked
When
blocked
When
blocked
ur$%ed bEEE:d
PJ20A-2
PJ20A-5
PJ7A-6
PJ22A-10
1151SBT0300A
PAPER TRANSPORT FAILURE
1158SBT0301A
1. Paper Misfeed
When a paper misfeecl occurs in the copier, the corresponding Misfeeci Location Monitor LED on
the control panel blinks to let the user know where the misfeed has occurred. If an LED lights up
steadily, it indicates that there might be a sheet of paper present at that particular location in the
copier. If a paper misfeed occurs very frequently, carry out the necessary troubleshooting
procedures according to the location of the misfeed.
1
Blinking
LED
0
BlinkingLight
Steady
Light
-I--
11580005AA
Misfeed Locatlon
Paper take-up/Bypass port/Vertical
transoort/Transoort/SeDarator/Fusinn/Exit
There is a misfeed atthat location.
There might be a
sheet of paper
stopped at that
location.
T-7
I
The paper misfeed, is detected by the following sensors.
Paper Exit
Sensor PC53
\
-
*:When
option is installed
(Exit/Duplex Switching Unit)
Paper Leading
I
Edge Detecting
Sensor PC54
/
/
Transport Roller
Sensor PC51
Paper Take-Up
Sensor PC55
4
T-8
l
Here is an at-a-glance listing of misfeed detections made by the various sensors of the copier.
A: Misfeed Detected in Conjunction with Leading Edge Detection
Sensor
Blinking LED
0
B: Misfeed Detected in Conjunction with Trailing Edge Detection
Blinking LED
l
Location
Before the Paper
Take-Up Sensor
Before the
Transport Roller
Before the Paper
Leading Edge
Detecting Sensor
From Image
Transfer Corona todetection by the
Fusing Unit
Location
Vertical Transport
Section
Near the Transport
Roller Sensor
Near the Paper
Leading Edge
Detecting Sensor
From the Suction
to Fusing Unit
Description
Take-up failureIPaper take-up start
Leading edge
detection by the
Transport Roller
SensorSensor
Leading edge
detection by the
Paper Leading
Edge Detecting
Sensor
Leading edge
Paper Exit Sensor
Description
Trailing edge
detection by the
Paper Take-Up
Sensor
Trailing edge
detection by the
Transport Roller
Sensor
Trailing edge
detection by the
Paper Leading
Edge Detecting
Sensor
Trailing edge
detection by the
Paper Exit Sensor
Timer Start
Leading edge
detection by the
Paper Take-Up
Leading edge
detection by the
Transport Roller
Sensor
TRON signal
Timer StartSensor Timing
Leading edge
detection by the
Paper Take-Up
Sensor
TRON signal
Trailing edge
detection by the
Transport Roller
Sensor
Trailing edge
detection by the
Paper Leading
Edge Detecting
Sensor
Paper Take-Up
Sensor
(leading edge)
Transport Roller
Sensor
(leading edge)
Paper Leading
Edge Detecting
Sensor
(leading edge)
Paper Exit Sensor
(leading edge)
Paper Take-Up
Sensor
(trailing edge)
Transport Roller
Sensor
(trailing edge)
Paper Leading
Edge Detecting
Sensor
(trailing edge)
Paper Exit Sensor
(trailing edge)
Timing
T-9
1158SBT030101A
I-1. Misfeed Detected When Copier is Turned ON
11580005AA
Lit LEDPaper LocationSensor
Drawer
Transport Roller
a
Synchronizing RollerPaper Leading EdgeSee step 2 on p. T-i 7
Exit SectionPaper Exit Sensor PC53See step 8 on p. T-20
Paper Take-Up Sensor PC55
Transport Roller Sensor PC51
Detecting Sensor PC54
Action
See step 10 on p. T-i 3 (Copier
Take-Up Misfeed Clearing Procedure).
See step 14 on p. T-l 3 (Copier
Take-Up Misfeed Clearing
cedure).
(Transport/Separator Misfeed
Clearing Procedure).
(Fusing/Exit Misfeed Clearing
Procedure).
Pro-
T-10
1158SBT030102A
1-2. Copier Take-Up Misfeed
CN_25
Symbol
PC51
PC55
SL2
CL2
PWB-A
Transport Roller Sensor
Name
Paper Take-Up
Sensor
Paper Take-Up
Solenoid
Paper Transport Clutch
Main Control Board
T-11
PJ7A
L
1158COlTAA
+
Copier Take-Up Misfeed Clearing Procedure
Symptom
l
Paper is not taken
up at all.
0
Paper is
stationary before
the Paper
Take-Up Sensor.
Continued on next page
StepCheck Item
Is the paper being used up
1
to product specifications?
Is the pafer curled, waved,
or damp.
2
Are the Separator Fingers
3
on both sides of the Drawer
in position?
Are the Separator Fingers
4
deformed?
Is the Trailing Edge Stop or
5
Edge Guide in good
position?
Are the Paper Lifting
6
Springs positioned
correctly?
Are the Paper Take-Up
7
Rolls deformed, worn, or
dirty with paper dust?
Is a signal being output
from PWB-A to the Paper
Take-Up Solenoid?
8
*
Does the voltage across
PJ7A-9
on PWB-A and
GND change from
to DCOV when the Start
Key is pressed?
Is the Clutch Spring
9
deformed or worn?
DC24V
R@SUll:
Instruct the user to use the
NO
paper that is up to product
specifications.
Change the paper.
YES
Instruct the user in how to
store the paper.
Instruct the user to load the
NO
paper so that it rests under
the Fingers.
Replace the Fingers.
YES
Instruct the user in how to
NO
gu;)stn
the Edge Stop or
Change the position of the
NO
Spring or add one as
necessary.
Clean or replace the Paper
YES
Take-Up Rolls.
Adjust the Solenoid stroke.
Check the Solenoid.
YES
Replace PWB-A.
NO
Replace the Clutch Spring.
YES
Action
T-12
Symptom
D
Paper is
stationary before
the Vertical
Transport Roller.
D
Paper is
stationary at the
Vertical Transport
Roller.
step
10
1 1
12
13
Check ItemResultAction
YES
Check Paper Take-Up
sor
(PC55).
PC55: PWB-A
Are the Vertical TransportClean or replace the
Rollers deformed, worn, or
dirty with paper dust?
Are the Paper Take-UpClean, correct, or replace
Guide Plate and Vertical
Transport Guide Plate dirty
or deformed?
Is a signal being output
from PWB-A to the Clutch?
* Does the voltage across
Seep.T-3.
PJ6A-2
on PWB-A and
GND change from
to DCOV when the Start
Key is pressed?
Sen-
(IC4A) APAl
DC24V
Replace PWB-A.
Check the Actuator for
operation.
NO
Check the Paper Take-Up
Sensor.
Vertical Transport Rollers.
YES
the Guide Plate.
YES
Check the Clutch.
YES
Replace PWB-A.
NO
D
Paper is
stationary near
the Transport
Roller.
Check Transport RollerReplace or check the
Sensor PC51 See p. T-3
(PWB-A
(IC4A)
14
Are the Transport Rollers
deformed, worn, or dirty
15
with paper dust?
APC7).
YES
PWB-A.
Check the Actuator for
operation.
NO
Check
Clean or replace the
Transport Rollers.
YES
PC51.
T-13
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