Minolta 1030, CS1030, 1031, CS1031 Trobleshooting

I
1159SBTOOOAA
EPlO3O/EP1030F EP1031/EP1031F
'w
~ TROUBLESHOOTING
MINOllLA

CONTENTS

1
1 1 INTRODUCTION
l-1.
General Precautions
I-2.HowtoUseThisBook
1-3. Reading the Text
1
2 1 PAPER TRANSPORT FAILURE
1
........................................
......................................T- 1
...........................................
T-
1
T-
1
1
2-l. Misfeed Detection Types and Detection Timings 2-2. Misfeed Clearing Procedures
1) Copier Paper Take-Up Misfeed
2) TransportMisfeed
-
3) Multi Bypass Misfeed
4)
Exit Misfeed
5) SDH Misfeed
1
3 1 MALFUNCTIONS
3-l. Detection Timings Classified by Malfunction Codes 3-2. Troubleshooting Procedures
1) COO: Main Drive Motors Failure to Turn
2) C04: Ozone Fan Motors Failure to Turn
3)
C40:
Exposure Lamp Malfunction
4)
C50:
Warming-up Failure
051: Abnormally Low Fusing Temperature
C52: Abnormally High Fusing Temperature
5)
C60:
Scanner Drive Malfunction
C61:
Lens Drive Malfunction (EPI
6)
CFI:
AE Sensor Malfunction
7) CF3: ATDC Sensor Malfunction
8)
EO: EEPROM Malfunction
9)
El: IU Toner Detection Failure E2: Blown IU Fuse Detection Failure
3-3. Power Malfunctions
........................................
.............................................
(EP1031/EP1031
1
.........................................
................................
.............................
(EP1031/EP1031
F)
F)
..........................
.................................
..........................
..................................
............................
031/EP1031
...............................
............................
.................................
.............................
........................
................
...................
.............
..............
.....................
...................
..................
.............
F)
.-c
....
T- 2 T- 4 T- 4
T- 6
T-
8 T-10 T-12
T-14 T-l 6 T-l 6
T-17 T-18 T-19 T-20 T-20
T-21 T-22 T-23 T-24 T-25 T-26 T-26 T-27
~
5 IMAGE FAILURE
5-I. Image Failure Troubleshooting 5-2. Initial Checks 5-3. Troubleshooting Procedures Classified by Image Failure
..............................................
...............................
.........
T-28 T-28 T-29
1139SSTOlOOA

INTRODUCTION

1159SBTOlOlA
l-l. General Precautions
1,
When servicing the copier with its covers removed, use utmost care to prevent your hands, clothing, and
tools from being caught in revolving parts including the chains and gears.
2. Before attempting to replace parts and unplug connectors, make sure that the power cord of the copier has been unplugged from the wall outlet.
3. Never create a closed circuit across connector pins except those specified in the text and on the printed circuit.
4. When creating a closed circuit and measuring a voltage across connector pins specified in the text, be sure to use the green wire (GND).
5. When the user is using a word processor or personal computer from a wall outlet of the same line, take necessary steps to prevent the circuit breaker from opening due to overloads.
6. Keep all disassembled parts in good order and keep tools under control so that none will be lost or dam­aged.
7. Adjust, choice, count, and other types of data are stored in TC3 (EEPROM) on Master Board PWB-A. Keep this in mind and take necessary precautions when replacing PWB-A.
1139SBT0102A
I-2.
How to Use This Book
1,
If a component on a PWB or any you to replace the whole within the defective unit.
2. All troubleshooting procedures contained herein assume that there are no breaks in the harnesses and cords and all connectors are plugged into the right positions.
3. For the removal procedures of covers and parts, see
4. The troubleshooting procedures are given in the order of greater frequency of trouble or order of opera­tion
5. The procedures preclude possible malfunctions due to noise and other external causes.
1139SBT0103A
1-3. Reading the Text
1.
The paper transport failure troubleshooting procedures are given according to the symptom. First identify the location where the paper is present and troubleshooting, start with step 1 and onward.
2. Make checks in numerical order of steps and, if an item is checked okay, go to the next step.
other
PWBorfunctional
functional unit including a motor is defective, the text only instructs
unit and does not give troubleshooting procedures applicable
DIS/REASSEMBLY,
startthe
procedure for that particular location. For malfunction
ADJUSTMENT.
Pattern 1
Step 1 Check ItemIResult 1 Action
1 I Is...?
2
Go
to step 2 if you answered NO.
YES IDo this.
I
I
1 I
1 I
I
T-l
Pattern 2
Step1
Check
Item
I
Result
I
Aa
1159SST0200A

PAPER TRANSPORT FAILURE

1159SBT0201A
2-1. Misfeed Detection Types and Detection Timings
When a misfeed occurs, the corresponding misfeed code (the appropriate one of those shown below) starts blinking to let the user know where the misfeed has occurred.
Misfeed Code
PC
J2
J3
J8
Type
Paper take-up misfeedl Paper Transport Sensor PC2 is not blocked or Paper empty after the lapse of approx. 3.3 sec. after Paper
Take-Up Solenoid SL2 has been energized.
l
Paper Transport Sensor PC2 is not blocked (L) even after the lapse of approx. 1.6 sec. after Multi Bypass Paper Take-Up Solenoid SL3 has been energized.
Transport misfeed
l
Paper Exit Sensor PC3 is not blocked (L) even after the lapse of approx. 2 sec. after Registration Clutch
CL1
has been energized.
l
PC2 is not unblocked (H) even after the lapse of approx. 2.9 sec. (Cassette) or 3.2 sec. (Manual by­pass) after Registration Clutch CL1 has been ener­gized.
Exit misfeed
l
Paper does not move past Paper Exit Sensor PC3 even after the lapse of approx. 3 sec. after PC2 has been unblocked (H).
l
PC3 remains blocked for approx. 2 sec. after CL1 has been energized.
SDH misfeed
l
SDH Paper Transport Sensor PC23 is not blocked (L) even after the lapse of approx. 2.3 sec. after SDH Paper Take-Up Solenoid
l
SDH Original Exit Sensor PC24 is not blocked (L) even after the lapse of approx. 1.3 sec. after SDH Registration Clutch CL10 has been energized.
e
PC23 is not unblocked (H) even after the lapse of
approx. 4.4 sec. after
l
PC24 is not unblocked (H) even after the lapse of approx. 1.7 sec. after PC23 has been unblocked (H).
Detection Timing
SLlO
has been energized.
CL1
0 has been energized.
(I_)
even
T-2
CMisfeed
Detecting Sensor Layout>
SDH Paper Transport Sensor
/
SDH Original Set Sensor
ransport
1159TOOlAA
T-3
1159SBT0202A
2-2. Misfeed Clearing Procedures
1159SBTO20201
A
1) Copier Paper Take-Up Misfeed
Relevant Electrical Parts
l
Paper Transport Sensor (PC2)
l
Paper Take-Up Solenoid (SL2)
l
Master Board
(PWB-A)
7
T-4
1159COiTAA
I
+Copier
Paper Take-Up Misfeed Clearing Procedure
Symptom
b
Paper is not
taken up at all.
s
Paper is
stationary at 1 the Transport Rollers.
Step
Does the paper being used meet product specifications?
1
Is the paper curled, waved, or Change the paper. Instruct
2
damp?
Is the Paper Take-Up Roll deformed, worn, or dirty with
3
paper dust? Check Paper Take-Up Solenoid
SL2.
Does the voltage across
4
on PWB-A and GND change from Start key is pressed?
Are the Transport Rollers deformed, worn, or ditty with YES paper dust?
Does the voltage across on PWB-A and GND change operation and, if it checks from
2
Paper Transport Sensor PC2 is blocked?
Check item
DC24V
to DCOV when the
DC5V
to DCOV when
PJ6A-2
PJ3A-2
Result
instruct the user to use the
NO
paper that meets product specifications.
the user in how to store the
YES
paper. Clean or change the Paper
YES
Take-Up Roll. Change SL2.
YES
Change PWB-A.
NO
Clean or change the Paper Take-Up Roll.
Check the PC2 actuator for okay, change PC2.
NO
Action
T-5
1159SST020202A
2) Transport Misfeed
l
Paper Transport Sensor (PC2)
Relevant Electrical Parts
l
Registration Clutch
l
High Voltage Unit
l
Master Board (PWB-A)
(CLI)
(HVl)
-p!lJ--
PC2
p&q----
CNl
PJ9
1 3 j&
3
I
I------l
PJ3A
1
Il3112b-
PWB-A
PJ7A
/I
1
I
1159C02TAA
T-6
I
*Transport
Symptom
Paper is Is the paper curled, waved, or
stationary at the
Synchronizing paper. Roller.
Paper is stationary near the PC Drum.
Paper is stationary before 1 the Fusing Unit.
Misfeed Clearing Procedure
Step
1
2
3
4
1
2
3
4
5
6
Check Item
damp?
Does the paper being used Instruct the user to use the meet product specifications? NO paper that meets product
Check Registration Clutch
CLl.
Does the voltage across
PJ7A-13 on PWB-A and GND
change from DC24V to DCOV after the Start key has been pressed?
Does the voltage across Check the PC2 actuator for
PJ3A-2 on PWB-A and GND
change from DC5V to DCOV when Paper Transport Sensor PC2 is blocked?
Is the Pre-Image Transfer Guide Plate deformed or dirty?
Is the Image Transfer Corona wire deteriorated or dirty?
Is the Comb Electrode deteriorated or dirty? Electrode.
Is the paper guide at the Paper Separator Corona deformed or dirty?
Are the Synchronizing Rollers
deformed, worn, or dirty with
paper dust? Is paper wound around the PC
Drum?
Do the Fusing Rollers turn when the Main Drive Motor is energized?
Result Action
Change the paper. Instruct
YES the user in how to store the
specifications. Change CL2.
YES
Change PWB-A.
NO
operation and, if it checks
NO
okay, change PC2.
Clean or change the guide
YES
plate Clean or change the wire.
YES
Clean or change the Comb
YES
Clean or change the paper
YES
guide.
Clean or change the
YES Synchronizing Rollers,
Change the Image Transfer/
YES
Paper Separator Coronas Assy or
HVl.
Check the drive transmission
NO
path.
T-7
1159SBT020203A
3) Multi Bypass Misfeed
l
Paper Take-Up Sensor (PC2)
Relevant Electrical Parts
l
Multi Bypass Paper Take-Up Solenoid (SL3)
l
Master Board fPWB-AI
PC2 Blocked 1 PC2
-lllJ-
PC2
t@t
Blocked I
r-l
SL3
SL3 olu lDCOV
SL3 OFF
DCOV
DCSV
IDC24V
I
PJ3A
-+ 1
PWB-A
PJ5A
1159C03TAA
+Multi
I
Bypass Misfeed Clearing Procedure
Symptom
0
Paper is
not taken up at all.
Stecb
Does the paper being used meet product specifications?
Is the paper curled, waved, or damp?
2
Is the Multi Bypass Paper Take-Up Roll deformed, worn, or dirty with
3
paper dust? Does the voltage across PJ3A-2 on
PWB-A and GND change from
4
DC5V to DCOV when Paper
Check Multi Bypass Paper Take-Up
Does the voltage across PJ5A-2 on
5
Check Item
Result
Instruct the user to use the
NO paper that meets product
specifications. Change the paper. Instruct
the user in how to store the
YES
paper. Clean or change the Multi
Bypass Paper Take-Up Roll.
YES
Check the PC2 actuator for operation and, if it checks
NO
okay, change PC2.
Action
T-9
1159SST020204A
4) Exit Misfeed
l
Paper Exit Sensor (PC3)
Relevant Electrical Parts
l
Master Board (PWB-A)
PJ'IA
PWB-A
1159C04TAA
T-10
+Exit
Misfeed Clearing Procedure
Are the Separator Fingers deformed,
Fusing Roller Paper
defective paper separator
T-11
1159SBT020205B

5) SDH Misfeed

l
SDH Paper Transport Sensor (PC23)
l
SDH Original Set Sensor (PC22)
l
SDH Original Exit Sensor (PC24)
(EP1030F/EP1031
F)
Relevant Electrical Parts
l
SDH Paper Take-Up Solenoid
l
SDH Drive Motor
l
SDH Registration Clutch
. SDH PWB (PWB-C)
l
Master Board
(MlO)
(PWB-AI
(CLlO)
(SLl
0)
T-12
1159CO5TAB
+SDH
I
Misfeed Clearing Procedure
Symptom
Iocument lot
taken up at ,
FlII.
Document is stationary at the Registration paper dust? Roller.
Document is stationary at the Exit Roller.
Step
is
Does the document being used meet specifications for reliable
feeding?
Do the documents loaded
2
teed the capacity of the SDH?
Are the Document Take-Up and Clean or change the
Separator Rolls deformed, YES
3
worn, or dirty with paper dust?
Does the voltage across on PWB-C and GND change
from
4
Original Set Sensor PC22 is blocked?
Check SDH Drive Motor Ml 0. Is the voltage across
5
PWB-A and GND
the Start key is pressed?
Check SDH Paper Take-Up Solenoid Does the voltage across
6
on PWB-A and GND change from Start key is pressed?
Is the Registration Roller deformed, worn, or dirty with YES
1
Does the voltage across on PWB-C and GND change
2
from
Paper Transport Sensor PC23 is blocked?
Check SDH Registration Clutch CL1 0. Does the voltage across
3
on PWB-A and GND change from Start key has been pressed?
Is the Exit Roller deformed,
1
worn, or dirty with paper dust? Does the voltage across
on PWB-C and GND change from
2
Original Exit Sensor PC24 is blocked?
Check Item
DC5V
to DCOV when SDH
SLlO.
DC24V
DC5V
DC24V
DCZV
to DCOV when SDH
ex-
PJ4C-2
PJl A-8
on
DC24V
when
PJl
A-6
to DCOV when the
PJ4C-5
to
DCOV when SDH
PJl
A-7
to DCOV after the
PJ4C-9
Result Action
Instruct the user to use a
document that meets
NO
specifications for reliable feeding.
Ask the user to keep within
YES
the SDH document capacity.
Document Take-Up and
Separator Rolls. Check the PC22 actuator for
operation and, if it checks okay, change PC22.
NO
Change PWB-A or PWB-C.
NO
Change Ml 0.
YES
Change
SLl
YES
Change PWB-A or PWB-C.
NC
Clean or change the Registration Roller.
Check the PC23 actuator for operation and, if it checks
okay, change PC23,
NO
Change CL1 0.
YES
Change PWB-A or PWB-C.
N
O
Clean or change the Exit
YES
Roller. Check the PC24 actuator for
operation and, if it checks
NO
okay, change PC24.
YES
Change PWB-C.
0.
T-13
1159SBT0300A

MALFUNCTIONS

1159SBT0301A
3-1,
Detection Timings Classified by Malfunction Codes
Code
Description
Detection Timing
Main Drive Motor Mlsl The lock signal remains HIGH for a continuous I-sec. or
coo
failure to turn
period while Ml remains energized,
l
The lock signal remains LOW for a continuous 1 -sec. or more
period while Ml remains deenergized.
Ozone Fan Motor
co4
failure to turn Exposure Lamp LA1
malfunction
c40
The lock signal remains HIGH for a continuous 1 -sec. or more
M3s
period while M3 remains energized.
l
The AE Sensor output at 91 msec. after the start of a scan motion with LA1 ON is lower than the AE Sensor output when LA1 is OFF.
l
The AE Sensor output at any timing when the Scanner is at home position with LA1 OFF is higher than the AE Sensor output when LA1 is ON.
Warming-up failure
The surface temperature of the Upper Fusing Roller does not reach a given level after a given period of time during warming-up as detailed below:
l
c50
Abnormally low fusing The surface temperature of the Upper Fusing Roller is below
c51
temperature Abnormally high fusing
C52
temperature
Scanner drive
malfunc-
tion
From room temperature to
l
From 45 to
l
From 80 to 115C: 10 sec.
l
From 115 to 145C: 15 sec.
l
From 145 to
150C
after the copier has completed warming up.
80C:
160C:
10 sec.
The surface temperature of the Upper Fusing Roller is higher after the copier has completed warming up.
<When the Power Switch is turned ON>
l
When the Scanner is at the home position, Scanner Home
Position Sensor
PC1
1
45C: 10
sec.
15 sec.
does not go from LOW to HIGH even after
the lapse of 1 sec. after the Scanner has started a scan motion.
l
When the Scanner is at a position other than home,
C60
not go from HIGH to LOW even after the lapse of 8.4 sec.
the Scanner has started a scan motion.
<When
the Start key is pressed>
l
PC11 does not go from LOW to HIGH even after the lapse of
1 sec. after the Scanner has started a scan motion.
l
PC11 does not go from HIGH to LOW even after the lapse of
8.4 sec. after the Scanner has started a return motion.
230C
PC11
more
or
does
after
T-14
Code
1
Description
l
Lens drive malfunction
C61
AE Sensor malfunction
CFl
ATDC Sensor malfunction The output from ATDC Sensor UN3 is
CF3
EEPROM malfunction Data which must be retained even when power is turned OFF
EO
IU toner detection failure
Blown IU fuse detection
E2
failure
Lens Home Position Sensor PC12 does not go from LOW to HIGH even when Lens Drive Motor M5 is energized for 750 pulses for the lens movement in the reduction direction.
l
PC12 does not go from HIGH to LOW even when M5 is energized for 1400 pulses for the lens movement in the enlargement direction.
The output from AE Sensor Board PWB-E is less than at home position.
than
cannot be written to, and read from, the EEPROM. The output from ATDC Sensor UN3 remains less than 1 .OV
during an F8 operation. The IU fuse is not blown during an F8 operation.
0.4V
0.4V.
Detection Timing
4.8V
when the Exposure Lamp is OFF and Scanner
4.8V
or more, or
or more, or less
T-15
1159SBT0302A
3-2. Troubleshooting Procedures
1159SBTO30201
A
1) COO: Main Drive Motors Failure to Turn
Relevant Electrical Parts
l
Main Drive Motor (Ml)
l
Power Supply Unit
l
Master Board (PWB-A)
(PUl)
Step Check Item
Does the voltage across
1
from
DC5V
to DCOV when the Start key is pressed?
Is the voltage across
2
Power Switch Sl is turned ON? Is the voltage across
3
is turned ON?
PJ4A-4
on PWB-A and GND change
PJ4A-3
on PWB-A and GND DCOV when
PJ4-1
on
PUl
and GND
DC24V
T-16
when
1159CWTAA
Result
NO
YES
Sl
NO
Action
Change PWB-A.
Change Ml.
Change
PUl.
2) C04:
Ozone Fan Motors Failure to Turn
I
Relevant Electrical Parts
l
Master Board (PWB-A)
1159C07TAA
Check
step
Does the voltage across
1
from DC1 2V to DC24V when the Stat-t kev is Dressed? Is the voltage across
2
when Sl is turned ON?
PJ13A-3
Item
PJ13A-1
on PWB-A and GND change
on PWB-A and GND
DC5V
Result
NO
I
YES
Actim
Change PWB-A.
I
Change M3.
I
Ii 59SBT030203A
3)
C40:

Exposure Lamp Malfunction

I
Relevant Electrical Parts
PJlF
l-2.l
I
PWB-F
1159COBTAA
SteteD
I
Is the source voltage being supplied across
1
and -BR on PWB-F?
Is the circuit across PJGF-1 and -2 on the LA1 side
2
conducting when
Check Item
PJGF
is removed from PWB-F?
CNl
T-18
F-GY
I
Result
NO
I
I
Action
Check the power line.
I
I I
1159SBT030204A
4)
C50:
Warming-up Failure
C51:
Abnormally Low Fusing Temperature
C52: Abnormally High Fusing Temperature
Relevant Electrical Parts
l
Fusing Thermistor
l
Fusing Thermoswitch
(THl)
(TSI)
TSI
 
. AVR (PWB-F)
l
Master Board (PWB-A)
y
Fusing Rol
ler
1
PJ5F
1159C09TAA
T-19
e
continuity
across
PJ4F
and
PJ5F
on
PWB-F
Change the
Fusing Unit.
Measure the
+C52
I
SteD
I
1
Is
THl
installed properly, or dirty? YES Reinstall or clean
Measure the resistance of
2
O?
resistance of THI.Isit
Check Item
THl
.
Is
infinite?
it 00 or close to
1
Result
I
YES Change
NO
Channe
Action
THl
.
THl
.
PWB-F or PWB-A.
1
T-20
1159SBT030205A
5)
C60:
Scanner Drive Malfunction
C61: Lens Drive Malfunction
(EP1031/EP1031
F)
I
l
Scanner Home Position Sensor
l
Lens Home Position Sensor (PC12)
I
Relevant Electrical Parts
(PCll)
l
Scanner Drive Motor (M4)
l
Lens Drive Motor (M5)
l
Master Board
fPWB-A\
I
I
T-21
1159CiOTAA
+C60
Step
I
Does the voltage across PJ
1
change from
Position Sensor Is
PJll
A
2
on PWB-A connected properly?
+C61
Step
I
Does the voltage across PJ
1
change from Sensor PC12 is blocked?
Is
PJ12A
2
on PWB-A connected properly? YES
Check Item
16A-5
DCXV
to DCOV when Scanner Home
PC1
1 is blocked?
Check Item
DCXV
to DCOV when Lens Home Position
on PWB-A and GND
17A-2
on PWB-A and GND
1
Result
YES
NO
I
Result
NO
1
Action
Change PWB-A or M4. Connect it
I
Change PWB-A or M5. Connect It properly.
orooerlv.
Action
I
T-22
1159SBT030206A
6)
CFI:
AE Sensor Malfunction
l
AE Sensor Board (PWB-E)
Relevant Electrical Parts
l
Master Board (PWB-A)
PJlE '
-
PWB-E
Check
!N?p
Is
the voltage across
1
DC4.8V
or more, or
Lamp is OFF and Scanner at home position
0.4V
item
PJ18A-2
on PWB-A and GND
or less when the Exposure
PJ16A
:
3 4
6
6
PWB-A
1159CllTAA
R@sult
YES
NO
I
Action
Change PWB-E.
Change PWB-A.
T-23
1159SST030207A
7) CF3: ATDC Sensor Malfunction
Relevant Electrical Parts
l
ATDC
Sensor
(UN3)
PWB-A
PJIOA
l
Master Board (PWB-A)
Is the voltage across
1
DC4.8V
or more, or
PJlOA-1
on PWB-A and GND
0.4V
or less?
T-24
1159C12TAA
I Result I
YES Change UN3.
f’.hanne
Action
PWR-A
115993T030203A
8) EO: EEPROM Malfunction
i
I
l
Master Board (PWB-A)
Step
Does
EO
1
2 3
appear again after the malfunction has been
reset?
Does EO appear during a copy cycle? YES Change EEPROM. Does
EO
appear when the Power Switch is turned ON? YES Change PWB-A.
Relevant Electrical Parts
Check Item Result Action
YES
I I
Change EEPROM.
T-25
1l59SET030209A
9) El: IU Toner Detection Failure E2: Blown IU Fuse Detection Failure
Relevant Electrical Parts
l
ATDC Sensor
(UN3)
El
0
Imaging Unit (IU)
l
Master Board
(PWB-A)
Step Check Item
1
Did you peel off the seal from the Toner Cartridge?NOPeel off the seal. Has the starter been loaded?
2
Result Action
YES
E2
Step
1
Check Item
Is the fuse blown?
Result
YES
Change
UN3 or PWB-A.
Action
Chanae the fuse or
-.
LA
PWB-A.
T-26
I
1159SST0303A
3-3. Power Malfunctions Power is not Turned ON (Control Panel Shows Nothing)
I
l
Power Switch
l
Noise Filter Board (PWB-D)
(Sl)
Relevant Electrical Parts
. AVR (PWB-F)
0
Power Supply Unit
l
MSC Board (PWB-B)
l
Master Board (PWB-A)
I
(PUI)
Step
1 Is the source voltage applied across 1 and 3 of
Is the source voltage being applied across 2 and 4 of
when it is turned ON?
Is the source voltage being applied across 1 and 2 of PJ3 on PUl when Sl is turned ON?
Is the voltage across
DC24V
when Sl is turned ON?
Is the voltage across GND
DC24V
Are PJ20A on PWB-A and properly?
6
Check Item
PJSA-1
to -3 on PWB-A and GND
PJSA-1,
when Sl is turned ON?
-2, and -5 on PWB-A and
PJl
B on PWB-B installed
T-27
Sl?
1159C13TAA
Result
I
Action
Sl
Change PWB-F.
NO
Change PUl,
NO
Check the wiring tween PUl and
NO
PWB-A and, if it is in-
tact, change
Change PWB-A, PWB-B, and the
YES
harness, in that order.
NO
)
Install them properly.
be-
PUl.
1149SAT0600A

IMAGE FAILURE

1159SBT0501A
5-1. Image Failure Troubleshooting
Image failures have many possible causes. For troubleshooting, it
is necessary to determine whether
ure is attributable to a basic cause or any other cause.
In this chapter, troubleshooting is divided into initial checks and troubleshooting procedures classified by image failure. If an image failure has occurred, first make the initial checks, then proceed to the correspond­ing image failure troubleshooting procedure.
1159SBT0502A
5-2, Initial Checks
1)
Place of installation
l
Is the source voltage normal? Does the voltage vary greatly?
l
Is the copier installed in a hot, humid place or in a place where temperatures vary sharply?
l
Is the copier installed in a dusty place?
l
Is the copier subjected to direct sunlight?
l
Is the copier level?
2)
COPY
paper
l
Is the recommended paper used?
*Load
recommended paper and make copies to see if the problem persists.
l
Is the paper damp?
*Load
new paper and make copies to see if the problem persists.
3)
Original
l
Does the original used have a reddish background or is it written in light pencil?
*Use
the Test Chart to check the image.
l
Is the original transparent or are transparencies being used?
&over
with white paper and make a copy.
l
Are the Original Glass and ADF Transport Belt dirty or scratched?
*If
dirty, clean with alcohol. If scratched, replace.
a
fail-
5) Adjustment items (registration, focus, AE level, etc.)
l
Among the adjustment items given in
DIS/REASSEMBLY,
ADJUSTMENT, is there any adjustment that
may remedy the image failure?
T-28
1149SST0503A
5-3. Troubleshooting Procedures Classified by Image Failure
<Image
Failure Samples>
1) Blank copy
4) Foggy background
7) Blank streaks or bands
5) Black streaks or bands
8) Void areas
3) Low image density
6) Black spots
9) Smear on back
-b
3C:DE
P 3C:DEI 1E 3C:DEI I! 3C:DEE
P 3C:DEI
4’~CDE
9BCDI ABWE ABLOE A3CDE
T-29
1
ABCDE
1149T012AA
1
1159SBT050301A
1) Blank Copy
Exposure Lamps
failure to turn ON
Voltage Unit
PC Drum
Voltage Unit HVl
Is the PC Drum properly grounded?
Is the developing bias con­tact normal?
Has condensation formed on the mirrors, lens, or PC Drum?
Are the mirrors installed
4
properly? Does the Exposure Lamp
5
liaht uo?
HVI
Charge Corona
Check
Item
and the
and
ooro-
I
Result
NO
NO
YES
NO
NO
Action
Clean or change the PC Drum.
Clean or replace the devel­oping bias contact.
Clean the mirrors and lens, and run the Drum Dehum. operation.
Reinstall the mirrors.
Take the action for malfunc­tion code
C40.
T-30
I
1159SBT050303A
3) Low Image Density
rid mesh normal?
dirty or covered
with con-
T-31
I
1159SST050304A
4) Foggy background
Cause
Cleaning failure
Optical failure
PC Drum failure
Developing failure
1159SRT050305A
I
Stet3
1
1
2
1
3
4
I-
5
6
c
Is the Cleaning Blade dirty with foreign matter, paper dust. etc. or is it scratched?
Are the mirrors and lens dirty?
Is the PC Drum dirty with foreign matter, etc.?
Is the PC Drum properly grounded?
Is the Sleeve Roller abnor­mally dirty?
Is the developing bias con­tact normal?
5) Black Streaks or Bands
Are the Comb Electrode and grid mesh dirty?
1
Cleaning failure
PC Drum failure
Optical failure
I
I
Is the Cleaning Blade dirty with foreign matter, paper
2
dust, etc., or is it scratched?
Is the PC Drum surface dirty or scratched?
3
Is the Upper Fusing Roller dirty or scratched?
Are the Upper Paper Sepa-
rator Fingers dirty or
formed? Are the mirrors and lens
dirty with foreign matter?
Check Item
Check Item
de-
Resul;
YES
YES
YES
NO
YES
NO
I
Result
YES
YES
YES
YES
YES
YES
Action
Change the Cleaning Blade.
Clean the mirrors and lens.
Clean or replace the PC
Drum. Change the Cleaning
Blade if necessary. Clean or change the PC
Drum.
Clean the Sleeve Roller. Check the Developer Scat­tering Prevention Seal to see if it is deformed or dirty.
Clean or change the devel­oping bias contact.
Action
Clean or replace the PC Drum Charge Corona. Check the toner suction mechanism for operation.
Change the Cleaning Blade.
Change the PC Drum. If necessary, change the Cleaning Blade.
Clean or replace the Upper Fusing Roller.
Clean or replace the Upper Paper Separator Fingers.
Clean the mirrors and lens.
T-32
I
1159SBT050306A
6) Black Spots
Fusing failure
Developing failure
1159SBT050307A
r
2
3
4
5
7) Blank Streaks or Bands
Cause
Plugged Db
Drum charge failure
Image transfer ure
Image Erase Lamp lit at abnormal timing
fail-
I Step
1
2
3
4
Check Item
Is the PC Drum surface scratched or dirty with eign matter?
Is the Upper Fusing Roller dirty or scratched? YES
Is the amount of toner on the Sleeve Roller proper?
Is the toner-to-carrier ratio relatively high?
Is the Developer Scattering Prevention Seal deformed or dirty?
Check Item
Is Db plugged with foreign matter, caked toner, etc.? YES
Are the Comb Electrode and grid mesh dirty?
Is the Image Transfer Coro­na wire dirty?
for-
I
Result
YES
YES
YES
YES
1
Result
YES
YES
Action
Clean or change the PC Drum. Change the Cleaning Blade if necessary.
Check the Fusing Thermis­tors. Clean or change the Upper Fusing Roller.
Go to step 5.
Change the toner-to-carrier ratio.
Clean or change the Devel­oper Scattering Prevention Seal.
Remove foreign matter. If the problem persists, change the developer.
Clean or change the PC Drum Charge Corona.
Clean or change the Image Transfer Corona.
Check the Image Erase Lamp.
Fusing failure
5
6
Clean or change the Upper Fusing Roller.
Clean
or change
Paper Separator
the Upper Fingers.
T-33
1159SBT050308A
8) Void Areas
Cause
Image transfer
ure
Damp copy paper
Small amount of ton­er supplied
Paper guide shorting
Fusing failure
1159SBT050309A
fail-
9) Smear on Back
Cause
Dirty Developing Unit
Dirty Image Transfer Corona
Dirty Fusing Unit
Step
1
2
5
6
Step
1
2
3
4
5
Check Item
Is the Image Transfer Coro-
na installed properly? Is the Image Transfer
na wire dirty?
Is the paper guide shorted to the frame?
Is the Lower Fusing Roller scratched or deformed?
Check Item Result Action
Is the bottom part of the Developing Unit dirty?
Is the Image Transfer na dirty?
Is the Pre-Image Transfer Guide Plate dirty?
Is the Fusing Unit Entrance Guide Plate dirty?
Are the Upper and Lower Fusing Rollers dirty?
Result Action
NC
Coro-
YES
NO
YES
YES
YES
Coro-
YES
YES
YES
YES
Reinstall.
Clean or change the Image Transfer Corona wire.
Change the copy paper and instruct the user in how to store paper.
Check the Db value and amount of developer, and check the Bucket Roller for operation.
Connect the paper guide through the resistor to the frame.
Replace the Lower Fusing Roller.
Clean and check the oper Scattering Prevention Seal.
Clean the corona and check the Developing Unit.
Clean the guide plate and check the Developing Unit.
Clean the guide plate and check the Developing Unit.
Clean or change the Upper and Lower Fusing Rollers.
Devel-
T-34
I
1159SBTOOOEA
MINOUA
Copyright
1997
MINOLTA
Printed in Japan
Use of this manual should
be strictly supervised to avoid disclosure of confidential information,
MINOLTA
Co., Ltd.
CO,, LTD,
I
1159-7998-l
1 97074370
Printed in Japan
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