This manual and the software described in it are furnished under license, and may be
used or copied only in accordance with the terms of such license. The content of this
manual is provided for informational use only, and is subject to change without
notice. It should not in and of itself be construed as a commitment by Minicom
Advanced Systems Limited, which assumes no responsibility of liability for any errors
or inaccuracies that may appear in this book.
The software that accompanies this manual is licensed for use by the Licensee only,
in strict accordance with the software license agreement, which the Licensee should
read carefully before commencing use of the software. Except as permitted by the
license, no part of this publication may be reproduced, stored in retrieval system, or
transmitted in any form of by any means, electronic, mechanical, recording, or
otherwise, without the prior written permission of Minicom Advanced Systems
Limited.
ii | Smart 108/116 IP
About this Document
About this Document
This document provides installation and operation instructions for the Smart 108/116
IP system, produced by Minicom Advanced Systems Limited. It is intended for system
administrators and network managers.
Chapters and Their Contents
1IntroductionProvides an introduction to the document, Smart
108/116 IP product overview, features and benefits of
Smart 108/116 IP, client computer operating system
requirements, technical precautions, trademarks, and
terminology used in the document. It also describes
how to safely handle the device, provide feedback on
the user guide, and WEEE Information for Minicom
Customers and Recyclers.
2InstallationLists Smart 108/116 IP system components, describes
the functionalities of the Smart 108/116 IP elements,
and provides instructions for rack mounting the unit
and connecting the system.
3Configuring the
Network
Provides instructions for logging into the Web
configuration interface, configuring the device ID, IP
address, and Centralized Management settings,
enabling and configuring SNMP, adding, editing,
removing, and blocking system Users, configuring the
KVM switch, and security settings. It also provides
instructions for installing an SSL certificate, upgrading
firmware, restoring factory settings, and saving
changes and logging out.
Pg. 11
Pg. 13
Pg. 23
4Conducting a Remote
Session
5Troubleshooting –
Safe Mode
6Operating the Smart
108/116 IP Switching
System Locally
7Technical
Specifications
Describes how to start a remote session, set the
session profile, full screen mode, view system
information, adjust video settings, manage keyboard
sequences, synchronize mouse pointers, switch to a
different server or device, and disconnect the remote
session.
Describes how to enter Safe mode, restore factory
defaults, and restore device firmware.
Describes how to operate Smart 108/116 IP using the
keyboard hotkeys and the OSD, how to upgrade the
firmware, and how to troubleshoot problems that occur
when updating the software.
Lists and describes Smart 108/116 IP specifications.Pg. 81
Pg. 38
Pg. 57
Pg. 61
User Guide | iii
About this Document
8Video Resolution and
Refresh Rates
9SNMP Events TableLists recorded SNMP events.Pg. 84
Lists video resolutions and refresh rates.Pg. 81
Style Conventions
ConventionUsed for
Verdana
Arial Bold
Arial Italics
Monospace
Regular text.
Names of menus, commands, buttons, and other elements of the user interface.
Special terms, the first time they appear.
Text entered by the user.
Notes, which offer an additional explanation or a hint on how to overcome a
common problem.
Warnings, which indicate potentially damaging user operations and explain
how to avoid them.
iv | Smart 108/116 IP
Table of Contents
Table of Contents
LEGAL NOTICE ........................................................................................... II
ABOUT THIS DOCUMENT ...........................................................................III
TABLE OF CONTENTS .................................................................................. V
TABLE OF FIGURES ....................................................................................IX
Figure 61 – Smart 108/116 IP Switch Update Window............................................... 75
Figure 62 – Communication Port Dialog box............................................................. 76
Figure 63 – Firmware Version Report ...................................................................... 76
Figure 64 – Hardware Version Report ...................................................................... 77
Figure 65 – Open Dialog Box.................................................................................. 78
x | Smart 108/116 IP
Introduction
Product Overview
1Introduction
Congratulations on adding Smart 108/116 IP to your remote access tools.
This document provides installation and operation instructions for Minicom’s Smart
108/116 IP. It is intended for system administrators and network managers, and
assumes that readers have a general understanding of networks, hardware, and
software.
Chapter 3 and Chapter 4 of this guide describe how to configure and operate the
Smart 108/116 IP system remotely over IP. Chapter 6 explains how to operate the
Smart 108/116 IP switching system locally through the On Screen Display (OSD).
1.1Product Overview
The Smart 108/116 IP system extends your KVM (keyboard, video, and mouse) from
any computer or server over TCP/IP via LAN, WAN, or Internet connection. This
enables you to control, monitor, and manage up to 8/16 remote servers from
wherever you are, inside or outside the organization. Smart 108/116 IP is a costeffective hardware solution, for secure, remote KVM access and control of 8/16
computers/servers from the BIOS level – independent of the OS. One local analog or
one remote digital IP user can access and control 8/16 multi-platform (PS/2, SUN, or
USB) servers.
Smart 108/116 IP is based on Minicom’s innovative ROC technology, in which each
computer/server is directly connected to the switch via ROC dongles using only a
standard CAT5 cable at a distance of up to 30 m / 100 ft in a star configuration. No
external power is needed at the remote ROC.
The Smart 108 IP and Smart 116 IP are functionally the same. The Smart 108 IP has
eight Server ports; the Smart 116 IP has 16 Server ports.
1.1.1 Features and Benefits
Smart 108/116 IP has the following features and benefits:
BIOS level control to any server’s brand and model, regardless of the server
condition and network connectivity. Covers the entire spectrum of crash
scenarios.
Compatible with all major operating systems.
Web-based control – Browser based control of a target server from any location,
via a secured standard IP connection.
Multi-user share mode – Allows up to five simultaneous users to share a remote
session.
User Guide | 11
Introduction
Terminology
Security – Supports the highest security standards for encryption (256-bit AES
and HTTPS) and authentication for remote user and advanced OSD management,
with multi-layer security for the local user.
Centralized Management – Can be controlled by Minicom’s AccessIT/KVM.net
systems for centralized over-IP management of distributed data center locations.
1.2Terminology
The following table describes terms used in this guide.
TermDefinition
Target server
Client computer
Remote session
The computer/server that is accessed remotely via Smart 108/116 IP
The PC running a remote Smart 108/116 IP session
The process of accessing and controlling target servers connected to Smart 108/116 IP
from a user workstation
1.3Compatibility
Smart 108/116 IP is compatible with:
PS/2, SUN, and USB computers/servers
VGA, SVGA, and XGA monitors
Windows, Linux, UNIX, and other major operating systems
1.4Client Computer Operating System
The client computer operating system must be one of the following:
Windows 2000 or later, with Firefox 3 or Internet Explorer 32-bit 7.0 or later
version
Linux with Firefox 3; 128-bit encryption support is required
1.5Technical Precautions
This equipment generates radio frequency energy, and if not installed in accordance
with the manufacturer’s instructions, may cause radio frequency interference.
This equipment complies with Part 15, Subpart J of the FCC rules for a Class A
computing device. This equipment also complies with the Class A limits for radio noise
emission from digital apparatus set out in the Radio Interference Regulation of the
Canadian Department of Communications. These above rules are designed to provide
reasonable protection against such interference when operating the equipment in a
commercial environment. If operation of this equipment in a residential area causes
12 | Smart 108/116 IP
Introduction
Safety
radio frequency interference, the user, and not Minicom Advanced Systems Limited,
will be responsible.
Changes or modifications made to this equipment not expressly approved by Minicom
Advanced Systems Limited could void the user’s authority to operate the equipment.
1.6Safety
The device must only be opened by an authorized Minicom technician. Disconnect the
device from the power source and all cables from the device before service operation!
1.7Trademarks
All trademarks and registered trademarks are the property of their respective owners.
1.8WEEE Compliance
This section provides WEEE Information for Minicom Customers and Recyclers.
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and
implementing regulations, when customers buy new electrical and electronic
equipment from Minicom, they are entitled to:
Send old equipment for recycling on a one-for-one, like-for-like basis (this varies
depending on the country)
Send back the new equipment for recycling when it ultimately becomes waste
Instructions for both customers and recyclers / treatment facilities wishing to obtain
disassembly information are provided in our website www.minicom.com.
User Guide | 13
Installation
Overview
2Installation
2.1Overview
Install the Smart 108/116 IP system as follows:
1. Remove the Smart 108/116 IP system from the package, and check that all
components are present and in good working condition.
2. Mount the Smart 108/116 IP unit in a rack.
3. Make all hardware connections between the power source, Smart 108/116 IP,
services, network, and KVM console.
4. Power on the Smart 108/116 IP unit.
2.2System Components
Before installing the Smart 108/116 IP system, verify that you have all the
components on the following list, as well as any other items required for installation.
The Smart 108/116 IP system consists of:
One Smart 108 IP (p/n 0SU70032) or one Smart 116 IP (p/n 0SU60005)
One RS232 Download cable (p/n 5CB40419)
ROCS - PS/2, USB (ordered separately)
CAT5 cables (1.5 m provided)
A rack mounting kit (p/n 5AC20247)
2.2.1 The Smart 108/116 IP Unit
The Smart 108/116 IP Unit front panel is illustrated in Figure 1.
Figure 1 – Smart 108/116 IP Unit Front Panel
The following table describes the functionality of the LEDS and buttons on the front
panel of the Smart 108/116 IP.
14 | Smart 108/116 IP
LED/ButtonFunctionality
Installation
System Components
Power LED
Remote LED
Link
Local button
Reset
Indicates the state of the Smart 108/116 IP unit: Green indicates that the unit is powered
on; Red indicates that the unit is powered off.
Illuminates to indicate that a remote session is active.
Illuminates to indicate that the unit is connected to the network.
When pressed, Smart 108/116 IP disconnects the client remote session, and the local
mouse and keyboard become operational. The Remote LED turns off.
Pressing and holding this button for more than seven seconds, resets the Smart 108/116
IP Unit.
The Smart 116 IP Unit rear panel is illustrated in Figure 2; it has sixteen server ports.
The Smart 108 IP is the same, with the exception that it has eight server ports.
Figure 2 – Smart 116 IP Unit Rear Panel
The following table describes the functionality of the ports on the rear panel of the
Smart 108/116.
PortFunctionality
Console KVM
Serial
Flash
LAN
Server portsFor connecting to the servers via the RICC/ROCs.
For connecting a keyboard, video, and mouse to operate the Smart 108/116 IP locally;
optional.
Not in use
For updating firmware of the analogue part of the Smart 108/116 IP system - OSD,
Switch, RICCs, and ROCs.
For connecting to the 10/100 Mbit Ethernet. The LED illuminates green when the unit is
connected to a 100 Mbit/sec network; it illuminates yellow when the unit is connected to a
10 Mbit/sec network.
User Guide | 15
Installation
Pre-Installation Guidelines
2.3Pre-Installation Guidelines
Place cables away from fluorescent lights, air conditioners, and machines that are
likely to generate electrical noise.
Place the Smart 108/116 IP unit on a flat, clean and dry surface.
The Smart 108/116 IP unit is not intended for connection to exposed outdoor
lines.
Ensure that the maximum distance between each computer and the Smart
108/116 IP unit, does not exceed 10 m / 33 ft for RICCs, and 30 m/100 ft for
ROCs.
2.4Rack Mounting the Smart 108/116 IP Unit
2.4.1 Rack Mounting Safety Considerations
When mounting Smart 108/116 IP onto a rack, avoid the following conditions:
Elevated operating ambient temperature – The operating ambient temperature of
the rack environment may be greater than the room ambient temperature.
Therefore, take special care when installing the unit in a closed or multi-unit rack
assembly that the environment is compatible with the maximum rated ambient
temperature.
Reduced airflow – Install the equipment in a rack in such a way that the amount of
airflow required for safe operation is not compromised. Leave a gap of at least 5
cm / 2” on each side of Smart 108/116 IP.
Uneven mechanical loading – Uneven loading can cause damage to the equipment
or personal injury. Mount the equipment in the rack in such a way that a
hazardous condition does not result due to uneven mechanical loading.
Circuit overloading – When connecting the equipment to the supply circuit, make
sure that the total power of all the components does not exceed the circuit
capabilities. Overloading of circuits can affect over-current protection and supply
wiring, potentially resulting in fire and shock hazards.
attention to supply connections other than direct connections to the branch circuit
(for example, use of power strips).
2.4.2 Mounting the Unit
You can connect the Smart 108/116 IP unit to a server rack, using the supplied rack
mounting kit. The brackets can be placed in two possible positions, as illustrated in
the following figure.
16 | Smart 108/116 IP
Smart108/116IP
on theunitineitherofthefollowingways:
owards the front oftheunitsothattheunitcanbemounted
owards the rear oftheunitsothattheun
illustrates the bracketconnectedforrearfacing.
Screw the bracket to theSmart108/116IP
Figure
Smart 108/116IP
the rack with screws, accordingtotherackmanufacturer’sinstructions.
Connecting theSystem
Smart108/116IPsystemoverview
Connecting
Figure 3 – Bracket Positions
frontfacing
it can be mounted rearfacing
using the screws provided
nit into the server rack by connecting t
Installation
the System
To rack mount the
1. Place the brackets
T
T
Figure 4
2.
unit:
unit
.
4 – Bracket Connected for Rear Facing
3. Install the
2.5
Figure 5 illustrates the
he bracket to
.
User Guide | 17
Installation
Connecting to the Servers
Figure 5 – Smart 108/116 IP System Overview
2.6Connecting to the Servers
Each computer/server is directly connected to the Smart 108/116 IP via an
appropriate ROC or RICC using a CAT5 cable in star configuration. No external power
is needed at the remote RICC/ROCs. The RICC/ROCs draw their power from the
computer’s keyboard port (RICC/ROC PS/2, SUN) or from the USB port (RICC/ROC
USB). Figure 6 and Figure 7 illustrate the ROC PS/2 and ROC USB.
18 | Smart 108/116 IP
Figure 6 – ROC PS/2
2.6.1
Connecting a RICC/ROCPS/2
RICCPS/2
illustratesthe
You can connect the RICC/ROCPS/2toapoweredoncomputer
steps of the following procedureinorder
RICC/ROCPS/2
Connect the Mouse connectortothecomputer’sMouseport.
Connect the Keyboard connectortothecomputer’sKeyboardport.
Connecting
are exactly the same.
, by performingthe
Installation
to the Servers
Figure 7 – ROC USB
The connections for the
The following figure
and ROC PS/2
RICC PS/2.
Figure 8 – RICC PS/2 Connections
.
To connect the
1.
2.
to a powered on computer:
User Guide | 19
Installation
Connect the Screen connectortothecomputer’sVideo
Failure to connect in theaboveorderwhiletheserverisrunningmayleadto
the mouse malfunctioninguntiltheserverisrebooted.
Connecting a RICC
RICC/ROC USB supports Windows
modern Linux distributions. Theconnectionsfor
The following figure illustratestheRICC
Connect the Screen connectortothecomputer’svideo
connectortothecomputer’s
Connecting a RICCSUN
The following figure illustratestheRICCSUNanditsconnections.
and SGI,andall
are exactly thesame
Connecting to the Servers
3.
2.6.2
The
as for the ROC USB.
card.
/ROC USB
98 SE and later, MAC, SUN,
the RICC USB
USB and its connections.
To connect the RICC/ROC
1.
2. Connect the USB
2.6.3
20 | Smart 108/116 IP
Figure 9 – RICC USB
USB:
USB port
card.
.
the RICC SUN
Connect the Screen connectortothecomputer’svideocard.
Connect the Keyboard connectortothecomputer’sKeyboardport
Connecting totheNetwork
efore powering on Smart 108/116IP
Smart 108/116IP
onnect the network cabletotheLANportof
Connecting theCAT5
Perform the following procedureforeachcomputertowhichyouwanttoconnect
CAT5 cables
t one connectortotheRICC/ROC
Connect the other connectortooneoftheSmart108/116IP
Connecting the
You can connect a KVM consoletoSmart108/116IP
a KVM consoletoSmart108/116IP
Connect the monitor’s connectortotheSmart108/116IP’sMonitorpor
Connect the keyboard’sconnectortotheSmart108/116IP’sKeyboardport.
Connect the mouse’s connectortotheSmart108/116IP’sMouseport.
Connecting
Figure 10 – RICC SUN
onnect the Smart 108/116IP
Smart 108/116 IP
omputerports
operatethesystem
Installation
to the Network
To connect
1.
2.
2.7
B
network.
To connect the
1. C
2.8
CAT5 cables.
To connect the
1. Connec
2.
:
.
, you can c
to the network:
the
.
to the
Cables
:
RJ45 port.
c
.
2.9
locally.
To connect
1.
2.
3.
KVM Console
, in order to
:
t.
User Guide | 21
Installation
Connecting thePowerSupply
the power supply
Using the power cord provided,connectSmart108/116IPtoasocketoutletwitha
Only use the power cordsuppliedwiththeunit.
Switch on Smart 108/116 IP.
Connecting the Power Supply
2.10
To connect
1.
grounding connection.
2.
to Smart 108/116 IP:
22 | Smart 108/116 IP
Configuring the Network
Boot-Up Process
3Configuring the Network
After the system has been installed and all connections have been made, you must
configure the Smart 108/116 IP system as follows:
1. Configure Smart 108/116 IP’s network settings, which includes configuring:
Device ID settings
Smart 108/116 IP’s IP address
Centralized Management
2. Configure the SNMP settings.
3. Add, edit, remove, and block system Users.
4. Configure the KVM switch settings.
5. Configure the security settings.
You can also perform the following additional operations, as required:
1. Install an SSL certificate.
2. Upgrade firmware.
3. Restore factory settings.
3.1Boot-Up Process
By default, Smart 108/116 IP boots with an automatically assigned IP address from a
DHCP (Dynamic Host Configuration Protocol) server on the network (see Figure 11 for
an overview of the boot-up process). The DHCP server assigns the Smart 108/116 IP
a valid IP address, gateway address, and subnet mask.
This automatically assigned IP address can be identified according to the Smart
108/116 IP MAC address that appears on the underside of the Smart 108/116 IP box,
next to the device number (D.N.).
If no DHCP server is found on the network, Smart 108/116 IP boots with the static IP
address: 192.168.0.155.
If a DHCP server later becomes available, the unit picks up the IP settings from
the DHCP server. To keep the static IP address, you can disable DHCP, as
explained in Section 3.3.2 on page 28.
User Guide | 23
Configuring the Network
Logging Onto the Web Configuration Interface
Figure 11 – Boot-Up Process
Assigning Static IP Addresses for a Number of Units
You can connect more than one Smart 108/116 IP to the same network. If there is no
DHCP server, or you want to use static IP addresses, connect the Smart 108/116 IP
units one at a time and change the static IP address of each unit before connecting
the next unit.
3.2Logging Onto the Web Configuration
Interface
You can complete the initial setup of the Smart 108/116 IP system via the Web
configuration interface.
24 | Smart 108/116 IP
Only one Administrator at atimecanlog
timeout of 30 minutes terminatesthesession.
Before logging on the first time,verifythatyouhavethelatestJavainstalledonyour
computer. If not, you can downloadandinstallJavafrom:
http://www.java.com/en/download/index.jsp
log into the Web interface
Open your Web browser(InternetExplorer
Smart 108/116IP
page appears.
Java installs. After installationhascompleted,thelog
, type the defaultAdministratorname
Configuration
onfiguration
Configu
Logging
Onto the Web ConfigurationInterface
nto the Web configuration interface.
.0 / Firefox 3 or later).
n page appears.
Password
ring the Network
To
1.
2. Type the
The Web
o
:
7
system IP address https://IP address/,
Figure 12 – Web Page
An idle
and press Enter.
3. Click Log On.
4. In User
(both lower case).
5. In Mode, select
6. Click Enter.
The Network c
o
Figure 13 – Logon Page
admin and in
.
page appears with the Device tab open.
, type access
User Guide | 25
Configuring the Network
Logging Onto the Web Configuration Interface
Figure 14 – Network Configuration – Device Tab
From the Configuration menu, you can configure the network, SNMP, Users,
Switch Configuration, and Security settings. After making all configuration changes,
you must click thebutton in the toolbar for the changes to go into effect.
3.2.1 Web Configuration Interface Tabs
The following table summarizes the Web configuration interface tabs.
TabDescription
Device
SMNP
Users
Switch Configuration
Serial Port
Security
26 | Smart 108/116 IP
For configuration of the device settings, IP address, and centralized management
For configuration of network SNMP settings
For adding, editing, deleting, and blocking system Users
For configuration of the KVM switch settings
Not in use
For configuration of the security settings
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