IP Control
User Guide
International HQ
Jerusalem, Israel
Tel: + 972 2 535 9666
minicom@minicom.com
www.minicom.com
North American HQ
Linden, NJ, USA
Tel: + 1 908 486 2100
info.usa@minicom.com
Technical support - support@minicom.com
European HQ
Dübendorf, Switzerland
Tel: + 41 44 823 8000
info.europe@minicom.com
5UM70166 V1.6 8/07
IP CONTROL
Table of Contents
1. Welcome......................................................................................................................3
2. Introduction.................................................................................................................4
3. Key features................................................................................................................4
4. System components....................................................................................................4
5. The IP Control unit......................................................................................................5
6. Pre-installation guidelines...........................................................................................5
7. Terminology................................................................................................................6
8. Client computer operating system..............................................................................6
9. Connecting the system...............................................................................................6
10. Initial settings............................................................................................................8
11. Default IP address.....................................................................................................8
11.1 Static IP addresses for a number of units........................................................................................9
12. Logging into the Web interface.................................................................................9
12.1 SSL Certificate notes......................................................................................................................10
13. Network > Configuration.........................................................................................10
13.1 LAN 1...............................................................................................................................................10
14. Saving changes.......................................................................................................10
15. Administration > User Settings...............................................................................11
15.1 Adding a user..................................................................................................................................12
15.2 Editing a user..................................................................................................................................12
15.3 Deleting a user................................................................................................................................12
15.4 Blocking a user................................................................................................................................12
16. Administration > Switch Configuration...................................................................12
17. Administration > Serial Settings.............................................................................14
17.1 Show................................................................................................................................................14
17.2 Assign to RPS.................................................................................................................................14
18. Security > Settings..................................................................................................14
19. Security > SSL Certificate.......................................................................................15
20. Maintenance > Firmware Upgrade...........................................................................16
21. Restore Factory Settings.........................................................................................17
22. Logging out.............................................................................................................17
23. Starting a remote session.......................................................................................17
23.1 Taking over a busy remote session................................................................................................18
23.2 Full screen mode.............................................................................................................................18
23.3 Moving or hiding the Toolbar..........................................................................................................19
23.4 Switching to a different server/device............................................................................................19
23.5 Changing the performance settings...............................................................................................19
23.6 Adjusting the Video settings...........................................................................................................20
23.6.1 Refresh....................................................................................................................................20
23.6.2 Manual Video Adjust...............................................................................................................21
23.6.3 Auto Video Adjust...................................................................................................................22
23.7 Power cycle.....................................................................................................................................22
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23.8 Keyboard key sequences...............................................................................................................22
23.9 Synchronizing mouse pointers.......................................................................................................24
23.9.1 Aligning the mice pointers......................................................................................................24
23.9.2 Calibrating mice pointers........................................................................................................24
23.9.3 Manual mice synchronization.................................................................................................25
23.10 Minicom logo menu features........................................................................................................26
23.11 Disconnecting the remote session...............................................................................................27
24. Troubleshooting - Restoring factory defaults.........................................................27
25. Technical specifications..........................................................................................29
26. Video resolution and refresh rates..........................................................................29
27. Safety.......................................................................................................................30
28. User guide feedback................................................................................................30
29. WEEE Compliance...................................................................................................30
© 2007 Copyright Minicom Advanced Systems. All rights reserved.
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IP CONTROL
1. Welcome
Thank you for buying the IP Control system. This system is produced by Minicom
Advanced Systems Limited.
This document provides installation and operation instructions for Minicom’s IP
Control. It is intended for system administrators and network managers, and
assumes that readers have a general understanding of networks, hardware and
software.
Technical precautions
This equipment generates radio frequency energy and if not installed in accordance
with the manufacturer’s instructions, may cause radio frequency interference.
This equipment complies with Part 15, Subpart J of the FCC rules for a Class A
computing device. This equipment also complies with the Class A limits for radio
noise emission from digital apparatus set out in the Radio Interference Regulation
of the Canadian Department of Communications. These above rules are designed to
provide reasonable protection against such interference when operating the
equipment in a commercial environment. If operation of this equipment in a
residential area causes radio frequency interference, the user, and not Minicom
Advanced Systems Limited, will be responsible.
Changes or modifications made to this equipment not expressly approved by
Minicom Advanced Systems Limited could void the user’s authority to operate the
equipment.
Minicom Advanced Systems Limited assumes no responsibility for any errors that
appear in this document. Information in this document is subject to change without
notice.
No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written
permission of Minicom Advanced Systems Limited.
Trademarks
All trademarks and registered trademarks are the property of their respective
owners.
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USER GUIDE
2. Introduction
The IP Control extends your KVM (keyboard, video, mouse) from any computer or
server over TCP/IP via LAN, WAN or Internet connection. Now you can control,
monitor and manage your servers from wherever you are, inside or outside the
organization. The IP Control is a cost-effective hardware solution, for secure
remote KVM access & control of a computer/server from the BIOS level independent of the OS. It is designed to connect to a single computer or to a KVM
switch to Control multiple servers, over TCP/IP communication.
3. Key features
BIOS level control to any server’s brand and model, regardless of the server
condition and network connectivity, covering the entire spectrum of crash
scenarios.
Compatible with all major operating systems. Supports many hardware and
software configurations for the remote client and the target server computers, as
well as the KVM switch in use.
Web-based Control - Browser Control to a target server, from any location via
secured standard IP connection.
Multi-user view mode - Allows simultaneous users to view remote sessions.
Remote control can be intuitively handed between users with appropriate
permissions.
4. System components
The IP Control system consists of:
· 1 IP Control (p/n 1SU70017)
· 1 KVM cable (p/n 5CB00565)
· 1 RS232 Cross cable (p/n 5CB00566)
· 1 Universal power adapter (p/n 5PSB0005)
The RS232 Cross cable connects the IP Control to Serial manageable devices such
as Power Management units, Routers, etc.
You can order brackets to rack-mount the IP Control.
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IP CONTROL
5. The IP Control unit
Figure 1 illustrates the front panel of the IP Control.
Keyboard
LAN
LAN (Ethernet)
Mouse
connector
Figure 1 IP Control ports – side 1
Monitor
For (optional) local access to the connected computer you connect a keyboard,
monitor and mouse to the above KVM ports. Connect the IP Control to a 10/100
Mbit Ethernet using the LAN port.
Go Local
button
Go Local
3.3V/2A
Power
KVM In
KVM In Serial
Serial
Power
Figure 2 IP Control ports – side 2
Power
LED
Connect a computer or KVM switch to the KVM In port using the 1 to 3 CPU
cable. You press the Go Local button to disconnect the remote session and access
the computer locally.
Connect an RS232 device to the Serial port using the RS232 Cross cable.
6. Pre-installation guidelines
Place cables away from fluorescent lights, air conditioners, and machines that are
likely to generate electrical noise.
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7. Terminology
Below are some terms and their meanings used in this guide.
Term Meaning
Target server The computers/servers that are accessed remotely via the IP
Control.
Client computer The PC running a remote IP Control session
Remote Session The process of accessing and controlling Target Servers
connected to IP Control from a User workstation
8. Client computer operating system
Windows 2000 or higher, with Internet Explorer 6.0 or later version. 128 bit
encryption support is required.
9. Connecting the system
Connect the Target Server / KVM switch to the IP Control as follows:
1. Connect the single connector of the KVM cable to the KVM In port of the IP
Control.
2. Connect the other end of the KVM cable to the KVM ports of the Target Server
/ KVM switch.
3. Connect a Network cable to the IP Control LAN port and to an Ethernet port on
your Network switch.
4. Connect the power adapter.
Figure 3 and Figure 4 illustrate the connections to a computer and KVM switch
respectively, with the optional KVM console.
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IP CONTROL
User over IP
Internet / VPN / LAN
SD
P110
MINICOM
MINICOM
KVM In
IP CONTROL
Serial3.3V/2A
LAN
KVM cable
Figure 3 IP Control connections to a computer
Target PC
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User over IP
USER GUIDE
Internet / VPN / LAN
SCREENPS/2MOUSEKB
KVMswitch
COMPUTER1COMPUTER2
COMPUTER6COMPUTER5STATION2
COMPUTER8COMPUTER7
COMPUTER3COMPUTER4
SD
P110
SERIALMOUSE
POWER
KVM cable
ProLiantDL360
9.1-GB10k
9.1-GB10k
ULTRA2SCSI
ULTRA2SCSI
MINICOM
MINICOM
LAN
IP CONTROL
ProLiantDL360
9.1-GB10k
9.1-GB10k
ULTRA2SCSI
ULTRA2SCSI
ProLiantDL360
10k
10k
9.1-GB
9.1-GB
ULTRA2SCSI
ULTRA2SCSI
ProLiantDL360
9.1-GB10k
9.1-GB10k
ULTRA2SCSI
ULTRA2SCSI
ProLiantDL360
10k
10k
9.1-GB
9.1-GB
ULTRA2SCSI
ULTRA2SCSI
ProLiantDL360
10k
10k
9.1-GB
9.1-GB
ULTRA2SCSI
ULTRA2SCSI
Computerrack
Figure 4 IP Control connections to a KVM switch
10. Initial settings
The following sections provide instructions for setting the IP address for the IP
Control unit.
11. Default IP address
By default, IP Control boots with an automatically assigned IP address from a
DHCP (Dynamic Host Configuration Protocol) server on the network. The DHCP
server provides a valid IP address, gateway address and subnet mask.
To identify the IP address, the IP Control MAC address appears on the underside of
the IP Control box. The device number (D.N.) can also be found there.
If no DHCP server is found on the network, IP Control boots with the static IP
address:192.168.0.155.
Note! If a DHCP server later becomes available, the unit picks up the IP settings
from DHCP server. To keep the static IP address, disable DHCP – explained in
section 13.1 on page 10.
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IP CONTROL
11.1 Static IP addresses for a number of units
Where you want to connect more than 1 IP Control to the same network and there
is no DHCP server, or you want to use static IP addresses, do the following:
Connect the IP Control units one at a time and change the static IP address of each
unit before connecting the next unit.
12. Logging into the Web interface
Complete the initial setup via the Web configuration interface:
1. Open your Web browser (Internet Explorer version 6.0 or higher).
2. Type the IP Control system IP address - https://IP address/config - and press
Enter. The login page appears, see Figure 5.
Figure 5 Login page
3. Type the default Administrator user name - admin - and password - access (both lower case).
4. Press Enter. The Web interface opens at the Network Configuration page. See
Figure 6.
5. Bookmark the page for easy reference.
Figure 6 IP Control Web interface
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12.1 SSL Certificate notes
When first connecting to IP Control’s https configuration page, 2 browser security
warnings appear. Click Yes to proceed.
The first warning disappears upon first IP Control client installation, when
Minicom’s root certificate is installed.
13. Network > Configuration
Consult your Network Administrator for the network settings.
Device name - Type a name for the IP Control. Default device name consists of the
letter ‘D’ followed by the 6-digit device number (D.N.) found on the silver label on
the underside of the IP Control box.
First TCP Port - Choose 3 consecutive ports, and type in the first port number of
the series. The default port – 900 – is suitable for the majority of installations.
Note
Firewall or router security access list must enable inbound communication through
the selected TCP ports for the IP Control’s IP address.
For Client computer access from a secured LAN, the selected ports should be open
for outbound communication.
13.1 LAN 1
Under LAN 1 in Figure 6, is the following:
Enable DHCP – When a DHCP server is active on the same network to which IP
Control is connected, DHCP provides automatic IP assignment.
When DHCP is disabled – (Recommended) – You can assign a fixed IP address to
the IP Control.
Consult your Network Administrator regarding the use of the DHCP. Note! Where
you have access to the server – your configured (or default) IP Control device
name will appear on the DHCP server’s interface, making it easy to locate.
When DHCP is disabled, enter the IP Address, Subnet Mask, and Default
Gateway for LAN 1, as given by your Network Administrator.
14. Saving changes
Click to save any configuration changes and restart the IP Control
system.
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IP CONTROL
15. Administration > User Settings
From the menu click User Settings, Figure 7 appears.
Figure 7 User Settings
On this page an Administrator creates and edits users.
There are 3 levels of user access:
· Administrator
· User
· View only
Administrator
An Administrator has unrestricted access to all windows and settings and can “take
over” any active session (explained in section 23.1 on page 18). An Administrator
can change the name and password of all users.
User
A User can access/control Target Servers, but cannot use the following:
· Advanced mouse settings
· Power cycle
A User has no access to the Web configuration interface.
View only
View only can view the screen of any Target Server without keyboard and mouse
control. A “view only” indicator appears on the viewer’s local mouse pointer.
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USER GUIDE
15.1 Adding a user
To add a user:
1. Click and type a name and a password. The password must be at
least 6 characters – letters or numbers, and must not include the user name, even
if other characters are added.
Note! The following “special” characters: &, <, >, ”, {, } cannot be used for
either the user name or password.
Depending on the security level chosen the user name and password parameters
are different. See section 18 on page 14.
2. Select the permission type from the Permission box.
3. Click , the user appears in the list of users.
15.2 Editing a user
To edit a user:
1. Select the user from the list.
2. Click . You can now change all the parameters – user name,
permission and password.
3. Click , the changes are saved.
15.3 Deleting a user
To delete a user:
1. Select the user from the list.
2. Click .
3. Click , the changes are saved.
15.4 Blocking a user
An alternative to deleting a user is blocking a user. This means that the user’s name
and password is stored, but the user is unable to access the system. Check Block to
block a user. Uncheck Block to allow the user access.
16. Administration > Switch Configuration
When a KVM switch is connected to the IP Control system, you must configure the
switch parameters.
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IP CONTROL
To do so:
1. From the menu click Switch Configuration. The KVM Switch Configuration
window appears, see Figure 8.
Figure 8 Switch Configuration
2. Choose the manufacturer and model of the connected KVM switch. The number
of possible connected servers appears in the Server Name section.
3. Change the name of the connected servers by highlighting the server and typing
a new name. Click to save changes.
Note! Server names left as UNUSED cannot be accessed.
Sync. Caps/Scroll/Num Lock State – Check to synchronize the Caps, Scroll and
Num Lock keys state between the remote console keyboard and Target server. If
left unchecked, the remote console keyboard may not reflect the status of the above
keys as set on the Target server.
Install switch definition file
Where the KVM switch type is not listed in the manufacturer/model drop-down
lists, you can find the correct Switch Definition file in the Support section of our
website - www.minicom.com.
1. Load the file onto the Client computer.
2. Locate and install the KVM switch definition file. The switch definition file is
replaced.
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17. Administration > Serial Settings
Where you have a Serial device connected to the system you must configure the
RS232 settings.
To do so:
From the menu click Serial Settings, the Serial Settings appear, see Figure 9.
Figure 9 Serial Settings
Type a device name and choose the correct device parameters. Note! Where you
have a Minicom Serial Remote Power Switch connected, see below Assign to
RPS.
17.1 Show
Tick Show to make the Serial device appear in the list of servers/devices that can
be accessed.
17.2 Assign to RPS
Where a Minicom Serial Remote Power Switch (RPS) is connected to the Serial
port, tick this box. All other parameters are then grayed out. See the RPS
Installation Guide for further information on installing and operating the RPS.
18. Security > Settings
Configure the security features, such as Account Blocking, Password Policy and
Idle Timeout, as explained below.
From the Security section click Settings, the Security Settings appear, see Figure
10.
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IP CONTROL
Figure 10 Security Settings
The security Settings elements:
Account Blocking – decide on the number of attempts to login with a wrong
username or password after which there is a time lock or a total block.
Password Policy – You have the option of a standard or high security level of
password. The table below shows the parameters of the 2 options.
Standard security policy High security policy
6 characters or more 8 characters or more must include at least 1 digit
Must not include the user name Must not include the user name
and 1 upper case letter and 1 “special” character
as follows !@#$%^*()_-+=[]’:;?/
Check the box to enable the high security password policy. Unchecked, the
standard security policy applies.
Idle Timeout – Select the Timeout inactivity period after which the user is
disconnected from the system. Choose No Timeout to disable Timeout.
19. Security > SSL Certificate
You can install an SSL certificate.
To do so:
From the menu, select SSL Certificate, the install SSL Certificate page appears,
see Figure 11.
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USER GUIDE
Figure 11 Install SSL Certificate page
Certificate File - Browse to locate the cer file.
Private File - Browse to locate the private key file.
Key Password - Type the “private key” password.
Click .
20. Maintenance > Firmware Upgrade
Upgrade the IP Control firmware to take advantage of new features. Download the
firmware from Minicom’s website. Save the firmware file on the Client computer.
From the menu select Firmware Upgrade. The Firmware Upgrade appears see
Figure 12.
Figure 12 Firmware Upgrade
1. Locate and upload the firmware file.
2. Verify the current and uploaded version of the firmware.
3. Click . The upgrade starts. On completion, click .
The unit reboots. After about 30 seconds the Login page appears.
Note!
Depending on the type of firmware upgrade, the following settings may be erased:
User settings, KVM switch settings, mouse and video adjustments and RS232
settings. For more information refer to the firmware release notes.
The network settings remain intact.
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IP CONTROL
21. Restore Factory Settings
You can restore the IP Control unit to the factory settings. This restores the original
IP Control parameters, resetting all the information added by the administrators,
including: Network settings*, Servers, Switches, Users, Passwords etc.
* You have the option to preserve Network settings – explained below.
Warning! Once reset the data cannot be retrieved.
To restore factory settings:
1. From the menu select Restore Factory Settings. Restore Factory Settings
appears see Figure 13.
Figure 13 Restore factory settings
2. Check the box if you want to preserve Network settings.
3. Click
22. Logging out
To exit the Configuration menu and close the session, click .
Only one Administrator can log into the Configuration area at a time. An idle
timeout of 30 minutes terminates the session.
23. Starting a remote session
At a Client computer open Internet Explorer (6.0 and above) and type the IP
Control’s IP address. https://IP address. The Login page appears. Type your
username and password and press Enter. By default, the user name is: admin and
the password is access, (both lower case).
On first connection install the Minicom certificate and ActiveX control. You must
login as an Administrator to your computer to install the ActiveX control. Once the
ActiveX control is installed, all types of users can login.
The screen of the Target Server connected directly to IP Control, or the currently
selected server on the KVM switch with IP Control toolbar appears see Figure 14.
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USER GUIDE
Figure 14 Remote session window
23.1 Taking over a busy remote session
When connecting to a busy Target Server an Administrator has the option to take
over the Target Server. A User only has this option when the current session is run
by another User, but not by an Administrator. The following message appears
Figure 15 Busy remote session options
Choose to Take Over or View Only or Cancel.
23.2 Full screen mode
Work on the Target Server as if you are working on a local computer, with full
screen mode.
To work in full screen mode:
1. Ensure that the Client computer has the same screen resolution as the Target
Server.
2. Press F11. The Internet Explorer window disappears, leaving the Internet
Explorer menu bar at the top.
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IP CONTROL
3. Right click the Internet Explorer menu bar and check Auto-Hide. The Internet
Explorer menu bar disappears. You are in full screen mode.
To exit full screen mode:
Press F11. Or place the mouse at the top of the window to display the Internet
Explorer toolbar and click the Restore button.
Note! Full screen mode can also be activated from the Toolbar menu, see page 27.
23.3 Moving or hiding the Toolbar
The Toolbar can be dragged and dropped to anywhere on the screen, by clicking
and dragging the logo .
To hide the Toolbar, either:
Double-click the IP Control System tray Icon .
Or
Press F9.
To display the Toolbar repeat the above actions. See also page 27.
To minimize the Toolbar:
Click the arrow . Click again to maximize the Toolbar.
23.4 Switching to a different server/device
To connect to a different server/device:
1. From the Toolbar, click , or right-click . A list of connected
servers/devices appears.
2. Click the desired server or Serial device. The screen of the server or the Serial
device window appears.
23.5 Changing the performance settings
You can alter the bandwidth settings from the Toolbar.
To alter the settings:
From the Toolbar, click . The Settings.. box appears, see Figure 16.
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USER GUIDE
Figure 16 Settings.. box
Bandwidth
Choose from the following options
Adaptive – automatically adapts to the best compression and colors according to
the network conditions.
Low - Select Low for high compression and 16 colors.
Medium - Select medium for medium compression and 256 colors. Medium is
recommended when using a standard internet connection.
High - For optimal performance when working on a LAN, select High. This gives
a low compression and high colors (16bit).
Custom – You cam choose your own compression and color levels.
Click OK. The screen of the last accessed Target Server appears.
23.6 Adjusting the Video settings
To change the video settings:
From the Toolbar, click . You have the following options:
· Refresh
· Manual Video Adjust
· Auto Video Adjust
Each option is explained below.
23.6.1 Refresh
Select Refresh or press Ctrl+R to refresh the Video image. Refresh may be needed
when changing the display attributes of a Target Server.
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IP CONTROL
23.6.2 Manual Video Adjust
Use the manual video adjustment for fine-tuning the Target Server video settings
after auto adjustment or for adapting to a noisy environment or a non-standard
VGA signal or when in full-screen DOS/CLI mode.
To adjust the video manually:
Click Manual Video Adjust. The manual controls appear, see Figure 17. Also a red
frame appears around the screen. This represents the screen area according to the
Server's screen resolution. Perform the adjustments inside and relative to this
frame.
Figure 17 Manual Video Adjustments controls
Brightness / Contrast - use the scales to adjust the brightness and contrast of the
displayed image. Move the sliders to change the displayed image. Click in the area
of the sliders for fine-tuning.
For the following controls choose the appropriate measurement.
Horizontal Offset - defines the starting position of each line on the displayed
image.
Vertical Offset - defines the vertical starting position of the displayed image.
Phase - defines the point at which each pixel is sampled.
Scale – defines the scale resolution of the session image.
Select Filter - defines the filter of the input video from the server. A higher filter
reduces the noise level but makes the image heavier.
Noise Level - represents the Video "noise" when a static screen is displayed.
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USER GUIDE
23.6.3 Auto Video Adjust
To adjust the video automatically:
Click Auto Video Adjust. The process takes a few seconds. If the process runs for
more than 3 times, there is an abnormal noise level. Check the video cable and
verify that no dynamic video application is running on the Target Server’s desktop.
Perform the procedure where necessary for each Target Server or new screen
resolution.
23.7 Power cycle
Where a Minicom Remote Power switch is connected to the Serial port of the IP
Control, you can power manage the Target servers as follows:
From the Toolbar, click . The Power menu appears, see below.
Figure 18 Power menu
To send a power cycle command or to power down or up the currently accessed
Target server, select the appropriate option.
Note! Only the currently accessed Target server is affected, so to power manage
other Target servers you must access each one individually.
23.8 Keyboard key sequences
Click . A list of defined keyboard sequences appears. When clicked, these
transmit directly to the Target Server, and will not affect the Client computer.
For example, select Ctrl-Alt-Del to send this three key sequence to the Target
Server to initiate its Shutdown/Login process.
To add a keyboard sequence:
Click Add/Remove. The Special Key Manager box appears see Figure 19.
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IP CONTROL
Figure 19 Special Key Manager box
To add a predefined sequence:
1. Click Add Predefined. A list of sequences appears.
2. Select the desired sequence and click OK. The sequence appears in the Special
Key Manager box.
3. Click OK. The sequence appears in the Keyboard Key sequence list.
To record a key sequence:
1. From the Special Key Manager box press Record New. The Add Special Key
box appears see Figure 19.
Figure 20 Add Special Key box
2. Give the key sequence a name in the Label box.
3. Click Start Recording.
4. Press the desired keys. The keys appear in the area provided.
5. Click Stop Recording.
6. Click OK.
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To edit a key sequence:
1. From the Special Key Manager box select the desired key.
2. Click Edit.
3. Click Start Recording
4. Press the desired keys. The keys appear in the area provided.
5. Click Stop Recording.
6. Click OK.
23.9 Synchronizing mouse pointers
When working at the Client computer, two mouse pointers appear: The Client
computer’s is on top of the Target Server’s. The mouse pointers should be
synchronized. The following explains what to do if they are not synchronized.
Warning
Before synchronizing mouse pointers adjust the video of the Target Server,
(explained above) otherwise mouse synchronization may not work..
23.9.1 Aligning the mice pointers
When accessing the Target Server, the mice may appear at a distance to each other.
To align the mouse pointers:
From the Toolbar click / Align or press Ctrl+M simultaneously. The mice
align.
23.9.2 Calibrating mice pointers
A Target Server may have a different mouse pointer speed to the Client computer.
Calibrating automatically discovers the mouse speed of the Target Server and
aligns the two pointers.
To perform the calibration when the Target Server Operating system is, Windows
NT4, 2000 or 98:
From the Toolbar click / Calibrate. IP Control saves this alignment so
calibration is only needed once per Target Server.
If the Video Noise Level is above zero, calibration may not work. Go to Video
Adjustment and try to eliminate the noise by pressing Auto video adjust and/or
adjusting the bars in Manual video adjust, then perform the mouse calibration.
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IP CONTROL
Note! If the mouse settings on the Target Server were ever changed, you must
synchronize mouse pointers manually, as explained below.
23.9.3 Manual mice synchronization
If the mouse settings on the Target Server were ever changed, or when the
Operating system on the Target Server is, Windows XP / 2003 Server / Vista,
Linux, Novell, SCO UNIX or SUN Solaris you must synchronize the mouse
pointers manually.
To manually synchronize mouse pointers:
1. From the Toolbar click / Manual Settings. The Mouse Settings box
appears see Figure 21.
Figure 21 Mouse Settings box
2. Select the Target Server’s Operating System and click OK. Instructions and
sliders appear.
3. Follow the instructions and set any relevant sliders to the same values as set in
the Target Server’s Mouse Properties window.
2 examples!
For Windows XP, go to the Mouse settings on the Target Server and uncheck
Enhance pointer precision.
For Windows NT4. If Mouse Properties were ever changed for the Target Server –
even if they have been returned to their original state - uncheck default - .
Click OK. The mouse pointers should be synchronized.
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USER GUIDE
23.9.3.1 USB
The USB option in Mouse Settings box is available for RICC and X-RICC USB
and Phantom Specter USB and for unsupported operating systems and SUN
Solaris. Use this option if you are sure of the custom acceleration algorithm you are
using, or have been informed so by customer support.
23.9.3.2 Advanced – Mouse Emulation
In the Advanced Mouse settings, you can set the type of mouse that you would like
IP Control to emulate. We recommend not changing the advanced settings unless
there is erratic mouse behavior (the mouse is making random clicks and jumping
arbitrarily around the screen).
Click the Mouse Emulation box appears see Figure 22.
Figure 22 Mouse Emulation box
Select the mouse connected to the Local Console port on the IP Control, e.g. if the
local mouse is a non-Microsoft 2 button mouse, select Standard Mouse and
uncheck Microsoft Mouse.
Switch Acceleration - In some KVM switch brands (for example G&D, Rittal),
the switch accelerates the mouse on top of the acceleration provided by the
operating system. If necessary, check this option to compensate (decelerate) the
switch acceleration and achieve full synchronization.
Max Rate - this defines the maximum mouse report rate. For Sun Solaris the
default value is 20 in order to support older Sun versions.
23.10 Minicom logo menu features
Right click the Minicom logo , a menu appears. From this menu you can
access the connected devices. You also have the following features:
Disconnect – You can disconnect the session by clicking Disconnect.
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IP CONTROL
About - Click About to verify the Client, Firmware, KME (Keyboard/Mouse
Emulation firmware) and Switch file versions installed on your IP Control.
Local Settings – Click Local settings, the Client Configuration box appears, see
Figure 23
Figure 23 Client Configuration box
Pointer type – From the Drop-down menu you can change the Client computer
mouse pointer to appear as a dot or to not appear at all.
Hide Toolbar – Check this option to hide the Toolbar from the next reconnection
onwards. To toggle the Toolbar on and off, press F9. See above page 19.
Full Screen Mode - Check this option to make the remote session screen appear in
full screen mode from the next reconnection onwards. To toggle the full screen
mode on and off, press F11.
23.11 Disconnecting the remote session
To disconnect the session, on the Toolbar, click . The Login box appears. You
can re-login or close the browser window.
24. Troubleshooting - Restoring factory defaults
Section 21 on page 17 explained how to restore factory settings from the Web
interface. When you cannot access the system e.g. you have forgotten the
Username or Password, you can restore factory defaults from the IP Control unit.
To restore factory defaults:
1. Press and hold down the Go-Local button for 3-4 seconds while powering up
the IP Control. The device boots up in safe mode.
2. Wait until the unit finishes booting.
3. Type into the Address box: http://IP address/config. (Do not start the address
with https). The Login box appears see Figure 24.
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USER GUIDE
Figure 24 Login box
4. Type username: admin , password: SAFEmode. (Case sensitive). This
username and password works only after the reset procedure described above. A
menu appears.
5. From the menu choose Restore Factory Settings. A warning appears see
Figure 25.
Figure 25 Restore factory settings
6. Check the box if you want to preserve Network settings.
7. Click
8. Select Restore. The factory defaults are restored. When the process finishes
Figure 26 appears.
Figure 26 Reboot
9. Click Reboot to restart the unit.
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IP CONTROL
25. Technical specifications
Target Server
DOS, Windows Vista, Novell, Linux, SUN Solaris for
Operating systems
Resolution
Video and mouse synchronization Both auto and manual modes
Security 128-bit SSL encryption
Connections
PC
Client Computer
Windows 2000 or higher with IE 6.0 or higher and
ActiveX
Target Server
Up to 1600 x 1200 @ 85Hz
Client Computer
Recommended - resolution should be higher than on
Target Server
Ethernet – RJ45 – 10/100 Mbit/sec autosensing
Serial – RJ45
Local KVM connection – Screen HDD15,
Keyboard./Mouse – MiniDIN6
Computer / switch connection –HDD15, KVM
cable 1.8m. Monitor HDD15, Keyboard./Mouse –
MiniDIN6
Weight
Dimensions (H x D x W)
Power consumption
Operating temperature
Storage temperature
Humidity
0.2kg / 0.45lb
3 x 10 x 8 cm / 1.1 x 3.9 x 3.1in
3.3VDC, 1.3 A.
0°C to 40°C / 32° to 104°F
-40°C to 70°C / -40°F to 158°F
80% non condensing relative humidity
26. Video resolution and refresh rates
Hz →
56 60 65 66 70 72 73 75 76 85 86
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USER GUIDE
640x480 x x x x x x
720x400 x x
800x600 x x x x x x
1024x768 x x x x x x x
1152x864 x
1152x900 x x
1280x720 x
1280x768 x x
1280x960 x x
1280x1024 x x x x x
1600x1200 x X x x x
27. Safety
The device must only be opened by an authorized Minicom technician. Disconnect
device from AC mains before service operation!
28. User guide feedback
Your feedback is very important to help us improve our documentation. Please
email any comments to: ug.comments@minicom.com
Please include the following information: Guide name, part number and version
number (as appears on the front cover).
29. WEEE Compliance
WEEE Information for Minicom Customers and Recyclers
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing
regulations, when customers buy new electrical and electronic equipment from Minicom they
are entitled to:
· Send old equipment for recycling on a one-for-one, like-for-like basis (this varies
depending on the country)
· Send the new equipment back for recycling when this ultimately becomes waste
Instructions to both customers and recyclers/treatment facilities wishing to obtain
disassembly information are provided in our website www.minicom.com.
30
Germany
Kiel
Tel: + 49 431 668 7933
info.germany@minicom.com
IP CONTROL
Regional Offices
France
Vincennes
Tel: + 33 1 49 57 00 00
info.france@minicom.com
Italy
Rome
Tel: + 39 06 8209 7902
info.italy@minicom.com
England
Camberley
Tel: + 44 (0) 1276 25053
info.uk@minicom.com
www.minicom.com
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