Minicom Advanced Systems 116 IP User Manual
Smart 108 / 116 IP
User Guide
International HQ
Jerusalem, Israel
Tel: + 972 2 535 9666
minicom@minicom.com
www.minicom.com
Technical support - support@minicom.com
America
Linden, NJ, USA
Tel: + 1 908 486 2100
info.usa@minicom.com
SC_5UM21166 V1 12/09
SMART 108/116 IP
Table of Contents
1. Welcome............................................................................................................................4
2. Introduction.......................................................................................................................5
3. Key features......................................................................................................................5
4. System components........................................................................................................6
5. Compatibility.....................................................................................................................6
6. Terminology......................................................................................................................6
7. The Smart 108/116 IP unit................................................................................................6
7.1 LED and button table....................................................................................................................7
7.2 Connector table............................................................................................................................7
8. Pre-installation guidelines...............................................................................................8
8.1 Avoiding general rack mounting problems....................................................................................8
8.2 Rack mounting the Smart 108/116 IP...........................................................................................8
9. Connecting the system..................................................................................................10
9.1 The RICC/ROCs.........................................................................................................................10
9.1.1 Connecting a RICC/ROC PS/2...........................................................................................11
9.1.2 Connecting a RICC/ROC USB............................................................................................12
9.1.3 Connecting a RICC SUN....................................................................................................12
9.2 Connecting to the network..........................................................................................................13
9.3 Connecting the CAT5 cables......................................................................................................13
9.4 Connecting a KVM console........................................................................................................13
9.5 Connecting the power supply.....................................................................................................13
10. Initial settings - Default IP address.............................................................................13
10.1 Static IP addresses for a number of units.................................................................................14
11. Logging into the Web interface...................................................................................15
11.1 SSL Certificate notes................................................................................................................16
12. Network > Configuration..............................................................................................16
12.1 LAN..........................................................................................................................................17
12.2 Centralized Management..........................................................................................................18
13. Network > SNMP Settings............................................................................................18
13.1 SNMP Events recorded............................................................................................................19
14. Administration > User Settings...................................................................................19
14.1 Adding a user...........................................................................................................................19
14.2 Editing a user...........................................................................................................................20
14.3 Deleting a user.........................................................................................................................20
14.4 Blocking a user.........................................................................................................................20
15. Administration > Switch Configuration......................................................................20
16. Administration > User Targets....................................................................................21
17. Security > Settings.......................................................................................................22
18. Security > SSL Certificate............................................................................................23
19. Maintenance > Firmware Upgrade..............................................................................23
20. Restore Factory Settings.............................................................................................24
21. Saving changes and logging out................................................................................25
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USER GUIDE
22. Starting a remote session............................................................................................25
22.1 Sharing a remote session.........................................................................................................26
22.1.1 Private remote session.....................................................................................................27
22.2 Displaying the Toolbar..............................................................................................................27
22.3 Session profile..........................................................................................................................27
22.4 Full screen mode......................................................................................................................28
22.5 Changing the performance settings..........................................................................................28
22.6 Adjusting the Video settings.....................................................................................................29
22.6.1 Refresh.............................................................................................................................30
22.6.2 Video Adjust.....................................................................................................................30
22.6.3 Advanced.........................................................................................................................30
22.7 Power cycle..............................................................................................................................31
22.8 Keyboard key sequences.........................................................................................................31
22.9 Synchronizing mouse pointers..................................................................................................33
22.9.1 Aligning the mice pointers.................................................................................................33
22.9.2 Calibrating mice pointers..................................................................................................33
22.9.3 Manual mouse synchronization.........................................................................................33
22.10 Switching to a different server/device.....................................................................................35
22.11 Disconnecting the remote session..........................................................................................35
23. Troubleshooting - Safe mode......................................................................................35
23.1 Entering Safe mode..................................................................................................................36
23.2 Restoring factory defaults.........................................................................................................37
23.3 Restoring the device firmware..................................................................................................38
24. Switching between computers....................................................................................39
24.1 The keyboard hotkeys..............................................................................................................39
25. The OSD........................................................................................................................39
25.1 Navigating the OSD..................................................................................................................40
25.2 Selecting a computer................................................................................................................40
25.3 The OSD settings - F2..............................................................................................................40
25.3.1 The General settings........................................................................................................41
25.4 F7 Defaults...............................................................................................................................43
25.5 The Ports settings....................................................................................................................43
25.5.1 Editing the computer name...............................................................................................43
25.5.2 Keyboard (KB)..................................................................................................................44
25.6 The Time settings.....................................................................................................................44
25.6.1 Scan (SCN) - Label (LBL) - Time out (T/O).......................................................................44
25.7 Users........................................................................................................................................45
25.8 Security....................................................................................................................................46
25.9 The OSD HELP window – F1...................................................................................................46
25.10 Scanning computers – F4.......................................................................................................47
25.11 Tuning – F5............................................................................................................................47
25.12 Moving the label – F6.............................................................................................................48
25.13 DDC – F10.............................................................................................................................48
26. Upgrading the Smart 108/116 IP firmware..................................................................49
26.1 Obtaining the Update software and latest firmware...................................................................49
26.2 System requirements for the Update software..........................................................................49
26.3 Connecting the Smart 108/116 IP System................................................................................49
26.4 Connecting the RS232 Download cable....................................................................................50
26.5 Installing the software...............................................................................................................50
26.6 Starting and configuring the Update software...........................................................................50
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SMART 108/116 IP
26.7 Verifying the version numbers..................................................................................................52
26.7.1 Smart 108/116 IP Switch version......................................................................................52
26.7.2 RICC/ROC version...........................................................................................................53
26.8 Obtaining new firmware............................................................................................................53
26.8.1 Updating the firmware.......................................................................................................53
26.9 Restoring factory settings.........................................................................................................54
27. Update software - Troubleshooting............................................................................55
27.1 Communication Error message................................................................................................55
27.2 Electricity failure.......................................................................................................................55
28. Technical specifications..............................................................................................56
29. Video resolution and refresh rates.............................................................................57
30. Safety.............................................................................................................................58
31. User guide feedback....................................................................................................58
32. WEEE compliance........................................................................................................58
© 2009 Copyright Minicom Advanced Systems. All rights reserved.
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USER GUIDE
1. Welcome
Thank you for buying the Smart 108/116 IP system. This system is produced by
Minicom Advanced Systems Limited.
This document provides installation and operation instructions for Minicom’s
Smart 108/116 IP. It is intended for system administrators and network managers,
and assumes that readers have a general understanding of networks, hardware and
software.
Technical precautions
This equipment generates radio frequency energy and if not installed in accordance
with the manufacturer’s instructions, may cause radio frequency interference.
This equipment complies with Part 15, Subpart J of the FCC rules for a Class A
computing device. This equipment also complies with the Class A limits for radio
noise emission from digital apparatus set out in the Radio Interference Regulation
of the Canadian Department of Communications. These above rules are designed to
provide reasonable protection against such interference when operating the
equipment in a commercial environment. If operation of this equipment in a
residential area causes radio frequency interference, the user, and not Minicom
Advanced Systems Limited, will be responsible.
Changes or modifications made to this equipment not expressly approved by
Minicom Advanced Systems Limited could void the user’s authority to operate the
equipment.
Minicom Advanced Systems Limited assumes no responsibility for any errors that
appear in this document. Information in this document is subject to change without
notice.
No part of this document may be reproduced or transmitted in any form or by any
means, electronic or mechanical, for any purpose, without the express written
permission of Minicom Advanced Systems Limited.
Trademarks
All trademarks and registered trademarks are the property of their respective
owners.
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SMART 108/116 IP
Section I
Section I explains how to configure and operate the Smart 108/116 IP system
remotely over IP. Section II on page 39, explains how to operate the Smart 16 IP
switching system locally through the On Screen Display (OSD).
2. Introduction
The Smart 108/116 IP extends your KVM (keyboard, video, and mouse) from any
computer or server over TCP/IP via LAN, WAN or Internet connection. Now you
can control, monitor and manage up to 8 / 16 remote servers from wherever you
are, inside or outside the organization. The Smart 108/116 IP is a cost-effective
hardware solution, for secure remote KVM access & control of 8 / 16
computers/servers from the BIOS level - independent of the OS. One local analog
or one remote digital IP user can access and control 8 / 16 multi-platform (PS/2,
SUN, USB) servers.
The Smart 108/116 IP is based on Minicom’s innovative ROC technology in which
each computer/ server is directly connected to the switch via ROC dongles using
only standard CAT5 cable at a distance of up to 30m/100ft in a star configuration.
No external power is needed at the remote ROC.
The Smart 108 IP and the Smart 116 IP are functionally the same. The Smart 108
IP has 8 Server ports and the Smart 116 IP has 16 Server ports.
3. Key features
BIOS level control to any server’s brand and model, regardless of the server
condition and network connectivity, covering the entire spectrum of crash
scenarios.
Compatible with all major operating systems.
Web-based control - Browser Control to a target server, from any location via
secured standard IP connection.
Multi-user share mode - Allows up to 5 simultaneous users to share a remote
sessions.
Security - Supports the highest security standards for encryption (256 bit AES and
HTTPS) and authentication for remote user and advanced OSD management with
multi-layer security for local user.
Centralized Management - Can be controlled by the Minicom’s AccessIT /
KVM.net systems for centralized over-IP management of distributed data center
locations.
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USER GUIDE
4. System components
The system consists of:
· 1 Smart 108 IP (p/n 0SU70032) or 1 Smart 116 IP (p/n 0SU60005)
· Rack mounting set (p/n 5AC20247)
· 1 RS232 Download cable (p/n 5CB40419)
· ROCS - PS/2, USB. (Ordered separately). CAT5 cables (1.5m provided)
5. Compatibility
The Smart 108/116 IP is compatible with:
· PS/2, SUN and USB computers/servers
· VGA, SVGA, or XGA monitors
· Windows, Linux, UNIX and other major operating systems
6. Terminology
Below are some terms and their meanings used in this guide.
Term Meaning
Target server
Client computer
Remote session
The computers/servers that are accessed remotely via the
Smart 108/116 IP.
The PC running a remote Smart 108/116 IP session
The process of remotely accessing and controlling Target
Servers connected to Smart 108/116 IP from a user
workstation
7. The Smart 108/116 IP unit
Figure 1 illustrates the front panel of the Smart 108/116 IP.
MINICOM
Power Remote Link
Figure 1 Smart 108/116 IP front panel
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SMART 116 IP
ResetLocal
7.1 LED and button table
LED Function
SMART 108/116 IP
Power
Remote
Link
Power Indicator
Illuminates when remote session is active
Unit is connected to the network
Button Function
Local
Reset
When pressed, Smart 108/116 IP disconnects the Client remote
session and the local mouse and keyboard become operational. The
Remote LED turns off.
Press and hold for more than 7 seconds to reset the Smart 108/116 IP
unit
Figure 2 illustrates the rear panel of the Smart 108/116 IP. The Smart 108 IP has 8
Server ports.
Monitor
I
0
POWER
100-240 VAC 50/60 Hz
Power
connector
CONSOLE
Keyboard
Mouse
SERIAL
FLASH
Flash
LAN (Ethernet)
(download)
connector
connector
Figure 2 Smart 108/116 IP rear panel
10 11 12 13 14 15 169
LAN
1 2 3 4 5 6 7 8
Server ports
7.2 Connector table
Connector Function
Console KVM
Serial
Flash
LAN
Server ports
(Optional) Connect a keyboard, video and mouse to operate the
Smart 108/116 IP locally
This port is for future Serial functionality
To update firmware of the analogue part of the Smart 108/116 IP
system - OSD, Switch, RICCs and RoCs.
Connect to 10/100 Mbit Ethernet. Green LED illuminates when
unit is connected to a 100 Mbit/sec network. Yellow Led
illuminates when unit is connected to a 10 Mbit/sec network.
Connect to servers via RICC/ROCs
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USER GUIDE
8. Pre-installation guidelines
· Place cables away from fluorescent lights, air conditioners, and machines that
are likely to generate electrical noise
· Place the Smart 108/116 IP on a flat, clean and dry surface
· The Smart 108/116 IP is not intended for connection to exposed outdoor lines
· Ensure that the maximum distance between each computer and the Smart
108/116 IP, does not exceed 10m/33ft for RICCs and 30m/100ft for ROCs.
8.1 Avoiding general rack mounting problems
Elevated operating ambient temperature
The operating ambient temperature of the rack environment may be greater than
the room ambient when installing into a closed or multi-unit rack assembly. So
install the equipment in an environment compatible with the maximum rated
ambient temperature.
Reduced airflow
Install the equipment in a rack in such a way that the amount of airflow required
for safe operation is not compromised. Leave a gap of at least 5cm/2” each side of
the Smart 108/116 IP.
Mechanical loading
Mount the equipment in the rack in such a way that a hazardous condition is not
achieved due to uneven mechanical loading.
Circuit overloading
When connecting the equipment to the supply circuit, consider the effect that
overloading of circuits might have on over-current protection and supply wiring.
Reliable earthing of rack-mounted equipment should be maintained. Give attention
to supply connections other than direct connections to the branch circuit (e.g. use of
power strips).
8.2 Rack mounting the Smart 108/116 IP
Rack mount the Smart 108/116 IP using the supplied Rack-mount kit. The brackets
can be placed in 2 possible positions, see Figure 3.
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SMART 108/116 IP
Front of unit
Position here for
front facing
Figure 3 Bracket positions
Position here
for rear facing
Rear of unit
Place the brackets towards the front of the unit so that the unit can be mounted
front facing, or place the brackets towards the rear of the unit so that the unit can be
mounted rear facing. Figure 4 illustrates the bracket connected for rear facing.
Screw the bracket to the Smart 108/116 IP using the screws provided.
Bracket connected for rear
facing rack mounting
Figure 4 Bracket connected
Rear of unit
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USER GUIDE
9. Connecting the system
Figure 5 illustrates the Smart 108/116 IP system overview.
SERIAL
10 11 12 13 14 15 169
1 2 3 4 5 6 7 8
LAN
FLASH
To servers
RoC/RICCs
User over IP
I
CONSOLE
0
POWER
100-240 VAC 50/60 Hz
To LAN port
Internet / VPN / LAN
Figure 5 Smart 108/116 IP system overview
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C
I
N
I
M
M
O
C
I
N
I
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hp workstation b2600
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9.1 The RICC/ROCs
Each computer/ server is directly connected to the Smart 108/116 IP via the
appropriate RoC or RICC using CAT5 cable in a star configuration. No external
power is needed at the remote RICC/ROCs. The RICC/ROCs draw their power
from the computer’s keyboard port (RICC/ROC PS/2, SUN) or from the USB port
(RICC/ROC USB). The figures below illustrate the RoC PS/2 and RoC USB.
To computer’s
Video card
To computer’s
keyboard port
To computer’s
Figure 6 ROC PS/2
mouse port
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SMART 108/116 IP
To computer’s
Video Card
To computer’s
USB Port
Figure 7 RoC USB (SUN)
9.1.1 Connecting a RICC/ROC PS/2
The connections for RICC/ROC PS/2 are exactly the same. Figure 8 illustrates the
RICC PS/2.
You can connect the RICC/ROC PS/2 to a powered on computer, but it must be in
the following order:
1. Connect the Mouse connector to the computer’s Mouse port.
2. Connect the Keyboard connector to the computer’s Keyboard port.
3. Connect the Screen connector to the computer’s Video port.
Failure to connect in the above order while the server is running, may lead to the
mouse malfunctioning until the server is rebooted.
To computer’s
keyboard port
Mouse
Keybd
VideoSerial A
Serial B
100T
Parallel
PCI 33Mx32b
PCI 33Mx32b
PCI 33Mx32b
PCI 33Mx32b
SCSI
CAT5 cable to Smart 116
IP Server port
RICC PS/2
Figure 8 RICC PS/2 connections
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To computer’s
mouse port
To computer’s
Video card
USER GUIDE
9.1.2 Connecting a RICC/ROC USB
The RICC/ROC USB supports Windows 98 SE and later, MAC, SUN and SGI, and
all modern Linux distributions. The connections for RICC/ROC USB are exactly
the same. Figure 9 illustrates the RICC USB and its connections.
To connect the RICC/ROC USB:
1. Connect the Screen connector to the computer’s Video port.
2. Connect the USB connector to the computer’s USB port.
To USB Port
CAT5 cable to Smart 116 IP
Server port
To Video Card
RICC USB
Figure 9 RICC USB
9.1.3 Connecting a RICC SUN
Figure 10 illustrates the RICC SUN and its connections.
To connect the RICC SUN:
1. Connect the Screen connector to the computer’s Video card.
2. Connect the Keyboard connector to the computer’s Keyboard port.
RICC SUN
CAT5 cable to Smart 116 IP
Server port
Figure 10 RICC SUN
To Keyboard PortTo Video Card
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SMART 108/116 IP
9.2 Connecting to the network
Connect the network cable to the LAN port of the Smart 108/116 IP. This must be
done before powering on the Smart 108/116 IP.
9.3 Connecting the CAT5 cables
1. Connect one connector to the RICC/ROCs RJ45 port.
2. Connect the other connector to one of the Smart 108/116 IP’s Computer ports.
3. Follow the above 2 steps for each computer.
9.4 Connecting a KVM console
To operate the system locally, connect a KVM console to the Smart 108/116 IP:
1. Connect the monitor’s connector to the Smart 108/116 IP’s Monitor port.
2. Connect the keyboard’s connector to the Smart 108/116 IP’s Keyboard port.
3. Connect the mouse’s connector to the Smart 108/116 IP’s Mouse port.
9.5 Connecting the power supply
1. Using the Power cord provided, connect the Smart 108/116 IP to a socket outlet
with grounding connection. Only use the power cord supplied with the unit.
2. Switch on the Smart 108/116 IP.
10. Initial settings - Default IP address
The following sections provide instructions for setting the IP address for the Smart
108/116 IP unit. See Figure 11 for an overview of the boot-up process.
By default, Smart 108/116 IP boots with an automatically assigned IP address from
a DHCP (Dynamic Host Configuration Protocol) server on the network. The DHCP
server provides a valid IP address, gateway address and subnet mask.
To identify the IP address, the Smart 108/116 IP MAC address appears on the
underside of the Smart 108/116 IP dialog box. The device number (D.N.) can also
be found there.
If no DHCP server is found on the network, Smart 108/116 IP boots with the static
IP address:192.168.0.155.
Note! If a DHCP server later becomes available, the unit picks up the IP settings
from DHCP server. To keep the static IP address, disable DHCP – explained in
section 12.1 on page 17.
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Unit boots up
Device network setting
is set to obtain IP address from
DHCP Server
USER GUIDE
Yes
Is DHCP Server
present in the
connected LAN?
Yes
IP address is assigned by the DHCP server
To access the configuration page of the unit, open Internet Explorer 6.0
/Firefox 3 or higher and type:
No
Default user: admin Default password: access
Every 5 minutes
No
https://IPaddress
Select Configuration
Set static IP
(deselect the DHCP
and set the IP)
Device IP is:
192.168.0.155
No
Yes
The unit operates with the static IP address
Figure 11 Boot-up process
10.1 Static IP addresses for a number of units
Where you want to connect more than 1 Smart 108/116 IP to the same network and
there is no DHCP server, or you want to use static IP addresses, do the following:
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SMART 108/116 IP
Connect the Smart 108/116 IP units one at a time and change the static IP address
of each unit before connecting the next unit.
11. Logging into the Web interface
Client computer operating system. - Windows 2000 or higher, with Firefox 3 or
Internet Explorer 6.0 or later version. Linux with Firefox 3.
Complete the initial setup via the Web configuration interface:
1. Open your Web browser and type the Smart 108/116 IP system IP address -
https://IP address/ - and press Enter. The login page appears, see Figure 12.
Figure 12 Login page
2. Click the arrow to select Configuration mode. (Clicking the arrow toggles
between the option to access a remote session or the configuration pages).
3. Type the default Administrator user name admin and password access (both
lower case).
4. Press Enter. The Web interface opens at the Network Configuration page, see
Figure 13.
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USER GUIDE
Figure 13 Smart 108/116 IP Web interface
11.1 SSL Certificate notes
When first connecting to Smart 108/116 IP’s https configuration page, 2 browser
security warnings appear. Click Yes to proceed.
The first warning disappears upon first Smart 108/116 IP client installation, when
Minicom’s root certificate is installed.
12. Network > Configuration
Consult your Network Administrator for the network settings.
Device name - Type a name for the Smart 108/116 IP. Default device name
consists of the letter ‘D’ followed by the 6-digit device number (D.N.) found on the
silver label on the underside of the Smart 108/116 IP dialog box. If the DHCP
server is published in the DNS server, you may connect to the Smart 108/116 IP
using the device name, as follows:
https://DeviceName
TCP Port - Choose any TCP port from port #800 to 65535. (When managed by
Centralized Management, the port number can be changed from the management
interface if needed).
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SMART 108/116 IP
Notes
Firewall or router security access list must enable inbound communication through
the selected TCP ports for the Smart 108/116 IP’s IP address. (Default TCP port is
900, default web interface TCP port is 443).
For Client computer access from a secured LAN, the selected ports should be open
for outbound communication.
12.1 LAN
Under LAN in Figure 13, is the following:
Enable DHCP – When a DHCP server is active on the same network to which
Smart 108/116 IP is connected, DHCP provides automatic IP assignment.
When DHCP is disabled – (Recommended) – You can assign a fixed IP address to
the Smart 108/116 IP.
Consult your Network Administrator regarding the use of the DHCP. Note! Where
you have access to the server – your configured (or default) Smart 108/116 IP
device name will appear on the DHCP server’s interface, making it easy to locate.
When DHCP is disabled, enter the IP Address, Subnet Mask, and Default
Gateway for LAN 1, as given by your Network Administrator.
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USER GUIDE
12.2 Centralized Management
Minicom’s Centralized Management IP based systems, for secure control of servers
and network devices, power and user administration in the data center environment.
The Centralized Management systems combine Out-Of-Band, KVM via IP access
with modern IT standards and requirements. They are the most comprehensive
remote server maintenance solutions available in the market today.
Enable Centralized Management - Check this option to allow Smart 108/116 IP
to be remotely managed by a Centralized Management system.
Manager Auto Discovery – when checked, the Centralized Management system
automatically detects the Smart 108/116 IP, if it resides on the same network
segment.
Manager IP Address – If Smart 108/116 IP resides on a different segment, type
the static IP address of the Centralized Management Manager. (We advise typing
the static IP address of the Manager even if the Smart 108/116 IP resides on the
same network segment as the Manager).
13. Network > SNMP Settings
From the menu click SNMP settings. The following appears.
Figure 14 SNMP
From this page you can activate or deactivate SNMP logging.
Enable traps - Check to enable sending SNMP traps of Smart 108/116 IP events
and operation.
Community – type the SNMP community.
SNMP Manager IP - Enter the SNMP Server IP address.
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