XProtect is a registered trademark of Milestone Systems A/S.
Microsoft
All other trademarks mentioned in this document are trademarks of their respective owners.
Disclaimer
This document is intended for general information purposes only, and due care has been taken in
its preparation.
Any risk arising from the use of this information rests with the recipient, and nothing herein should
be construed as constituting any kind of warranty.
Milestone Systems A/S reserve the right to make adjustments without prior notification.
All names of people and organizations used in this document’s examples are fictitious. Any
resemblance to any actual organization or person, living or dead, is purely coincidental and
unintended.
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and Windows® are registered trademarks of Microsoft Corporation.
vie12(36)-um-1-130109
www.milestonesys.com Target Audience for this Document
Smoothening and Scaling................................................................... 13
How to Print Evidence Material........................................................... 13
How to Send Evidence Material via E-mail .......................................... 13
How to Export Video & Audio Evidence Material ................................. 14
How to View Archived Recordings ...................................................... 15
How to Use the Built-in Help System .................................................. 16
Printing Help Topics .......................................................................... 16
www.milestonesys.com Page 3 Contents
Milestone XProtect Viewer; User’s Manual
Introduction
This document is aimed at users of the Milestone XProtect Viewer application.
The Viewer is a standalone application which lets you browse and play back video recordings. The
Viewer also lets you print still images, send still images via e-mail, and export entire video and
audio sequences in a variety of formats.
The Viewer basically has two audiences:
•People working on the Milestone XProtect surveillance system server: You access
the Viewer from Windows' Start menu: Select Start > All Programs > [type of Milestone XProtect surveillance system > Viewer.
•People who have received video evidence material from a surveillance system:
This is typically the case if you are a police officer, and internal or external investigator, or
similar. When surveillance system operators export video evidence, they are able to include
the Viewer with the exported evidence. This is a great advantage for the recipient of the
exported evidence, since no installation is required in order to use the Viewer for browsing
exported evidence. If you receive the video evidence on—for example—a CD, the Viewer
will typically start automatically when you insert the CD on your computer.
This document provides you with descriptions of the Viewer’s features, including a number of “howto” examples guiding you through completing common tasks.
www.milestonesys.com Page 4 Introduction
Milestone XProtect Viewer; User’s Manual
Using the Viewer
Menu Bar
Toolbar
Camera Layout
Date/Time Selector
Timeline Browser
Control Panel
Example illustration of the Viewer and its elements: In this example, the Viewer displays video
from a single camera, but the Viewer can also display video from several cameras simultaneously.
Note that the content of the Viewer's toolbar may vary depending on configuration.
Playback Controls
How to Use the Viewer’s Toolbar
The Viewer's toolbar lets you quickly switch between the Viewer's different features. Icons in the
toolbar simply serve as shortcuts to the features available from the File and Tools menus in the
Viewer's menu bar. When you select a feature in the toolbar, settings for the feature typically
become available in the Viewer's control panel, located in the lower part of the window, below the
camera layout.
Settings: Opens the Viewer's Settings control panel, in which you are able to specify
settings for the camera layout, and specify the time span for use in the timeline. See
also How to Set Up the Camera Layout on page 6.
Single View: Switches to a single, enlarged view of video from the camera selected in
the camera layout. You may also simply double-click a camera in the camera layout to
switch between single view and multi view.
Multi View: Switches to multi-view, displaying all cameras in the selected camera
layout view. You may also simply double-click a camera in the camera layout to switch
between single view and multi view.
Database Information: Opens the Database Information control panel, in which you
select the cameras you want displayed in the camera layout. See also How to Set Up the
Camera Layout on page 6.
Motion View: Opens the Motion View control panel, in which you are able to view a
graph displaying sequences with motion. The graph is draggable, allowing you to browse
the sequences.
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Milestone XProtect Viewer; User’s Manual
Alarm Overview: Opens the Alarm Overview control panel, in which you are able to
view a list of detected motion and events. By clicking motion detections or events in the
list, you are able to browse recordings from around the time at which the motion or
events occurred.
Image Controls: Opens the Image Controls control panel, in which you have access to
digital zoom and interlacing settings.
Export: Opens the Export control panel, with which you are able to export entire video
and audio sequences in different formats.
Print: Opens the Print control panel, from which you are able to print images from the
camera selected in the camera layout.
Smart Search: Opens the Smart Search control panel, in which you are able to search
for motion in one or more selected areas of the view from a particular camera.
Send E-Mail Report: Opens the Send E-mail Report control panel, from which you are
able to send evidence via e-mail. The e-mail report feature only works on the
surveillance system server itself, and only when configured by the surveillance system
administrator.
Transact: Only available when the Viewer is used with certain Milestone surveillance
systems. Opens the Transact control panel, from which you are able to specify settings
for the Milestone XProtect Transact add-on product for handling loss prevention through
video evidence combined with time-linked POS or ATM transaction data. For more
information about using XProtect Transact in connection with the Viewer, see the
separate XProtect Transact documentation.
Help: Lets you view the built-in help system. Alternatively, press your keyboard's F1
button to open the help system.
How to Set Up the Camera Layout
The camera layout is the area of the Viewer in which you view video. The camera layout section is
able to display video from up to 16 different cameras at a time.
You can configure the camera layout to suit your exact needs: First specify the camera layout's grid
size (i.e. how many camera slots you want the camera layout to contain), then specify which
camera to view in each camera slot.
Selecting Grid Size
To specify how many camera slots you want in the camera layout, do the following:
1. Click the Settings icon in the Viewer's toolbar. This will open the Settings control
panel.
2. In the Settings control panel's Layout list, select the required camera layout grid: 1×1,
2×2, etc. With a 3×3 grid, for example, you will be able to display images from nine
www.milestonesys.com Page 6 Using the Viewer
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