Milestone Mobile 2014 User Manual
Milestone Systems
Milestone Mobile 2014 (Server)
Milestone Mobile 2014 (Server)
www.milestonesys.com Contents
Contents
INTRODUCTION................................................................................ 4
ABOUT MILESTONE MOBILE ................................................................................ 4
PREREQUISITES FOR USING MILESTONE MOBILE ................................................... 4
ACCESS XPROTECT WEB CLIENT ........................................................................ 4
SYSTEM REQUIREMENTS ............................................................... 6
XPROTECT MOBILE CLIENT ................................................................................. 6
XPROTECT MOBILE SERVER ................................................................................ 6
XPROTECT MOBILE PLUG-IN ................................................................................ 7
CONFIGURATION ............................................................................. 8
ABOUT MOBILE SERVER ...................................................................................... 8
ABOUT VIDEO PUSH ............................................................................................ 8
ABOUT MILESTONE FEDERATED ARCHITECTURE AND MASTER/SLAVE SERVERS ...... 8
ABOUT ACTIONS ................................................................................................. 8
ABOUT NAMING AN OUTPUT FOR USE IN MILESTONE MOBILE .................................. 9
ABOUT SAVING CONFIGURATION CHANGES IN XPROTECT ENTERPRISE 8.0 AND
STREAMLINED SOFTWARE VERSIONS .................................................................... 9
ADD/EDIT A MOBILE SERVER ............................................................................... 9
ADD A VIDEO PUSH CHANNEL .............................................................................. 9
ADD A VIDEO PUSH DRIVER AS A HARDWARE DEVICE ........................................... 10
ADD HARDWARE DEVICES SETTINGS ................................................................... 10
ADD AN AUTOMATIC EXPORT RULE ..................................................................... 11
MOBILE SERVER SETTINGS ................................................................................ 11
Milestone Mobile 2014 (Server)
www.milestonesys.com Contents
General ................................................................................................................................ 11
Server Status ...................................................................................................................... 12
Video Push .......................................................................................................................... 13
Export .................................................................................................................................. 13
Log Settings ........................................................................................................................ 15
MOBILE SERVER MANAGER ........................................................ 16
ABOUT MOBILE SERVER MANAGER ................................................................... 16
ABOUT SHOW STATUS ................................ ....................................................... 16
ABOUT ACCESSING LOGS AND EXPORTS ............................................................. 17
EDIT CERTIFICATE ............................................................................................. 17
FILL IN/EDIT SURVEILLANCE SERVER CREDENTIALS .............................................. 18
SHOW/EDIT PORT NUMBERS ............................................................................... 18
START, STOP AND RESTART MOBILE SERVICE ..................................................... 18
FREQUENTLY ASKED QUESTIONS (FAQS) ................................ 19
INDEX .............................................................................................. 22
Milestone Mobile 2014 (Server)
www.milestonesys.com
4
Introduction
Introduction
About Milestone Mobile
Milestone Mobile includes:
Milestone Mobile client
Milestone Mobile server
Milestone Mobile plug-in
The Milestone Mobile client is a mobile surveillance application that you download and install on your
Android smartphone/tablet, Apple® device or Windows 8 Phone device. You can install as many
instances of Milestone Mobile clients as you need. See the Milestone Mobile User's Manual at
http://www.milestonesys.com/mobilehelp (http://www.milestonesys.com/mobilehelp) for further
information.
The Milestone Mobile server and Milestone Mobile plug-in are covered in this Administrator's Manual.
Prerequisites for using Milestone Mobile
The following items must be in place before you can start using Milestone Mobile:
An XProtect system installed and configured with at least one user.
Cameras and views set up in XProtect® Smart Client.
A mobile device running Android, iOS or Windows 8 and access to Google Play, App Store℠
or Windows Phone Store from which you can download the Milestone Mobile application.
If you run XProtect Go, install the Milestone Mobile server on the same physical computer as
XProtect Go.
Milestone Mobile is only compatible with some versions of XProtect. See System requirements for
Milestone Mobile server (see "XProtect Mobile server" on page 6) for more information.
Access XProtect Web Client
If you have a Milestone Mobile server installed on your computer, you can use the XProtect® Web
Client to access your cameras and views. Since you do not need to install XProtect Web Client, you
can access it from the local computer on which you installed the Milestone Mobile server or any other
computer you want to use for this purpose.
To access the XProtect Web Client:
1. Set up the Milestone Mobile server in the Management Application.
Milestone Mobile 2014 (Server)
www.milestonesys.com
5
Introduction
2. Open an Internet browser (Internet Explorer, Mozilla Firefox, Google Chrome or Safari) or click
Open XProtect Web Client in the Mobile Server Manager (see "About Mobile Server
Manager" on page 16).
3. Type in the IP address (that is, the external address and port of the server on which the
Milestone Mobile server is running.
Example: The Milestone Mobile server is installed on a server with the IP address 127.2.3.4
and is configured to accept HTTP connections on port 8081 and HTTPS connections on port
8082 (default settings of the installer).
In the address bar of your browser, type: http://127.2.3.4:8081/XProtectMobile/Web/ or
https://127.2.3.4:8082/XProtectMobile/Web/, depending on whether you want to use a
standard HTTP connection or a secure HTTPS connection. You can now begin using XProtect
Web Client.
4. Add the address as a bookmark in your browser for easy future access to XProtect Web
Client. If you use XProtect Web Client on the local computer on which you installed the
Milestone Mobile server, you can also use the desktop shortcut created by the installer. Click
the shortcut to launch your default browser and open XProtect Web Client.
You must clear the chase of Internet browsers running the XProtect Web Client before you can use a
new version of the XProtect Web Client. System administrators must ask their XProtect Web Client
users to clear out their browser's cache upon upgrade or force this action remotely (you can do this
action only in Internet Explorer in a domain).
Milestone Mobile 2014 (Server)
www.milestonesys.com
6
System requirements
Name
Description
Operating system
Windows Server 2008 R1/R2 (32-bit or 64-bit*)
Windows Vista™ Business (32-bit or 64-bit*)
Windows Vista Enterprise (32-bit or 64-bit*)
Windows Vista Ultimate (32-bit or 64-bit*)
Windows 7 Professional (32-bit or 64-bit*)
Windows 7 Enterprise (32-bit or 64-bit*)
Windows 7 Ultimate (32-bit or 64-bit*)
CPU
Minimum Intel® Pentium® 4, 2.4 GHz or higher (CoreTM 2
recommended).
RAM
Minimum 2 GB (4 GB or more recommended).
Network
Ethernet (1 Gbit recommended).
Graphics
Adapter AGP or PCI-Express, minimum 1024 x 768, 16-bit colors.
Hard disk type
E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster).
Hard disk space
Minimum 1 GB free hard disk space available, excluding space
needed for recordings.
Software
Microsoft .NET 3.5 and 4.
DirectX 9.0 or newer.
Windows Help (WinHlp32.exe).
Download all from http://www.microsoft.com/downloads
(http://www.microsoft.com/downloads).
System requirements
XProtect Mobile client
Smartphones or tablets running Android 2.2+, iOS5+ or Windows 8 Phone or portable music players
using iOS5+.
XProtect Mobile server
Milestone Mobile 2014 (Server)
www.milestonesys.com
7
System requirements
Name
Description
Milestone XProtect® video
management software
XProtect® Corporate 4.0+
XProtect® Expert 2013+
XProtect® Enterprise 8.0+
XProtect® Professional 8.0+
XProtect® Express 1.0+
XProtect® Essential 2.0+
XProtect® Go 2.0+
* Running as a 32-bit service/application.
XProtect Mobile plug-in
See the System requirements section in your system documentation.
Milestone Mobile 2014 (Server)
www.milestonesys.com
8
Configuration
Configuration
About Mobile server
A Mobile server handles log-ins to the system from Milestone Mobile client from a mobile device or
XProtect Web Client.
Upon correct login, the Mobile server distributes video streams from relevant recording servers to
Milestone Mobile client. This offers an extremely secure setup, where recording servers are never
connected to the Internet. When a Mobile server receives video streams from recording servers, it also
handles the complex conversion of codecs and formats allowing streaming of video on the mobile
device.
You must install the Mobile server on any computer from which you want to access recording servers.
Before you begin the installation of the Mobile server, make sure you are logged in with an account
that has administrator rights. Installation cannot be successful if you use a standard user account.
About Video push
Video push is feature in your Milestone Mobile client that allows you to use your mobile device's
camera to, for example, collect evidence when you investigate an alarm or event. You do this by
sending a video stream from your mobile device to your system. In the Mobile server settings, you can
set up how many users should be able to use the Video push feature in the system.
About Milestone Federated Architecture and master/slave servers
If your system supports Milestone Federated Architecture and/or master/slave servers, you can
access such servers with your Milestone client. Use this functionality to gain access to all cameras on
all slave servers by logging in to the master server.
This means that when users of the Milestone client log in to a server to see cameras from all servers
in your system, they must connect to the IP address of the master server. Users must have
administrator rights on all servers in the system in order for the cameras to show up in the Milestone
client.
If you use XProtect Enterprise or any other streamlined software version (that is XProtect Professional,
XProtect Express, XProtect Essential or XProtect Go), you should only install the Milestone server on
the master server and not on any slave servers. System administrators must make sure that client
users only connect to a master server.
About actions
You can manage the availability of the Actions tab in the Milestone Mobile client by enabling or
disabling this on the Mobile server tab. Actions are by default enabled, and all available actions for
the connected devices are shown here.
Loading...