Milestone Mobile 2013 User Manual

Milestone Systems
Milestone Mobile 2014 (Client)
Milestone Mobile 2014 (Client)
www.milestonesys.com Contents
Contents
INTRODUCTION................................................................................ 4
WHAT'S NEW ...................................................................................................... 4
MILESTONE MOBILE ....................................................................... 6
ABOUT MILESTONE MOBILE CLIENT ..................................................................... 6
ABOUT MILESTONE MOBILE SERVER AND PLUG-INS .............................................. 6
ABOUT THE LANGUAGE OF MILESTONE MOBILE CLIENT ......................................... 6
ABOUT CONTROLS .............................................................................................. 7
SERVERS ........................................................................................ 10
ABOUT MOBILE SERVER .................................................................................... 10
ADD A MOBILE SERVER ..................................................................................... 10
SERVER CONTEXT MENU SETTINGS ..................................................................... 10
SERVER MENU SETTINGS ................................................................ ................... 11
VIEWS ............................................................................................. 12
ABOUT VIEWS ................................................................................................... 12
FILTER VIEWS ................................................................................................... 12
ACCESS RECORDING HISTORY ........................................................................... 13
VIEWS SETTINGS ............................................................................................... 13
In grid view .......................................................................................................................... 13
In live/full screen mode ..................................................................................................... 14
In playback mode ............................................................................................................... 14
VIDEO PUSH ................................................................................... 16
ABOUT VIDEO PUSH ......................................................................................... 16
Milestone Mobile 2014 (Client)
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USE VIDEO PUSH .............................................................................................. 16
CAMERA SETTINGS (VIDEO PUSH) ...................................................................... 16
ACTIONS ......................................................................................... 18
ABOUT ACTIONS ............................................................................................... 18
ACTIVATE ACTIONS ........................................................................................... 18
EXPORTS ........................................................................................ 19
ABOUT EXPORTS .............................................................................................. 19
ABOUT EXPORT LIST ......................................................................................... 19
ABOUT EXPORTING VIDEO AND SNAPSHOTS ........................................................ 20
GENERAL SETTINGS ..................................................................... 21
FREQUENTLY ASKED QUESTIONS ............................................. 23
INDEX .............................................................................................. 26
Milestone Mobile 2014 (Client)
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Introduction

Introduction
This manual is for users of Milestone Mobile client, a mobile application available on Android, iOS and Windows Phone.

What's new

In addition to the enhanced functionality mentioned below, XProtect® Mobile has been renamed to Milestone Mobile. The name change reflects Milestone Mobile's ability to offer more opportunities to mobile users. Milestone Mobile now works with both XProtect® software and Milestone Arcus™-based products.
New in Milestone Mobile 2014:
Camera search
New in Milestone Mobile 2013:
Windows 8 Phone support
You can now use Milestone Mobile 2013 with Windows 8 phones.
Exports
Export video from your Milestone Mobile client to your system or download it to your device.
With the ability to view, define and create video exports on-the-go, users have extended remote capabilities and can take immediate action on incidents.
Preview exported video sequence on your device without the need to download video or
pictures to your device.
Milestone Federated Architecture (MFA) and master/slave support
You can now deploy a single Milestone Mobile 2013 server component that can access all
cameras in a larger distributed system.
Support for 64-bit servers
The Milestone Mobile server can run on 64-bit servers, enabling users to run more cameras
and/or users while using fewer servers.
Performance improvements
The Milestone Mobile server is optimized, which means better scaling with many users and
more intelligent bandwidth adaption.
Milestone Mobile 2014 (Client)
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5
Introduction
Support for new mobile devices
The user interface has been updated to take advantage of Android design patterns from
version 3.0 and upwards.
The user interface has been updated to take advantage of the new screen aspect ratio
introduced with the iPhone 5.
Milestone Mobile 2014 (Client)
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Milestone Mobile
XProtect Corporate 4.0+
XProtect Enterprise 8.0+
XProtect Professional 8.0+
XProtect Express 1.0+
XProtect Essential 2.0+
XProtect NVR 1.0+
XProtect Go 2.0+
iOS
iPhone, iPad and iPod Touch
Android
Smartphones and tablets with Android installed
Windows 8 Phone
Smartphones using Windows 8 Phone.

Milestone Mobile

About Milestone Mobile client

Milestone Mobile is a mobile surveillance app closely integrated with the rest of your system. You can connect to your cameras in Milestone Mobile client from the following XProtect systems:
Milestone Mobile client works with the following operating systems:

About Milestone Mobile server and plug-ins

To use the Milestone Mobile client, you must connect to a Milestone Mobile server. To install the Milestone Mobile server:
For the XProtect Professional VMS products, complete a Typical translation of the XProtect
software. A Typical installation includes the Milestone Mobile server.
For the XProtect Advanced VMS products, install the Milestone Mobile server from the
system's Administrative Installation Page. See the XProtect Advanced VMS documentation for more information.
Install the Milestone Mobile server on the server that runs your system as well as on a dedicated server to ensure that the Mobile server can access camera data and other data from the XProtect system's recording server.
For more information about Milestone Mobile server functionality, see the Milestone Mobile Administrator's Manual, which you can download from the Milestone website.

About the language of Milestone Mobile client

The language of the Milestone Mobile client is automatically set to the language of your device.
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Milestone Mobile
Name
Description
Views
Displays and previews of available views. Also lets you select the one to view video from (live or recorded).
Video push
Open the Video Push functionality, allowing you to use your device camera to send video to your system.
Actions
Activate actions.
Exports
Export a video or a snapshot and save it to your device (if your device supports this) or view it directly from your device without saving it on the device.
Name
Description
Actions
Show all actions for a view or a camera.
Activate
Activate an output or an event.
Add Server
Add and configure a new server. (iOS)
Cancel
Cancel last action.
Close
Windows® Phone: Close this page or item and return to previous page or item list.
Columns
Windows® Phone: Shows the available cameras in a view in one, two, or three columns. Tapping on the button rearranges the view. If the button reappears, this indicates the next available option (one, two, or three columns).
Done
Done on this page. Equivalent to an OK button for Windows® Phone.
Edit
Edit server settings.
Exit Full Screen
Exit full screen.
Export
Access the exports functionality.
For example, if the language of your device is set to French, the Milestone Mobile client uses French. To change the language of Milestone Mobile client to another language, you must do so inside the app (Note that this capability is only available for Android). Alternatively, you can change the language of your device in your device settings.
Note that to use Milestone Mobile client in Hindi, your device must support this language.

About controls

After you log in to a server, the top menu (Android), the bottom tabs (iOS), and the slide-through pages of Windows® Phone can contain the following options:
Depending on where you are in Milestone Mobile, the context sensitive menu may contain any of the following items:
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Milestone Mobile
Name
Description
Filter
Enable filtering on views. As default all views are selected. The user can clear the ones not to be shown, or opt to show previously hidden views.
Front Camera
Windows® Phone: Indicates the camera used for Video Push. Tapping it changes the camera to the rear camera and the text under the button to Rear Camera.
Go To Time (on the selected camera in playback mode):
Open a menu which lets you pick a specific time to view in the past.
Help
Access the Milestone Mobile online help.
History
Go to recent history. (Windows® Phone)
Home
Go to the Servers list (Android only).
Live (on the selected camera in playback mode):
Exit playback mode and re-enter live mode.
New
Add and configure a new server. (Android)
New Server
Add and configure a new server. (Windows® Phone)
Hide/Show Live PiP (on the selected camera in playback mode):
Turn on and off a small picture-in-picture (PiP) of live mode. Tap the Hide/Show Live PiP button or double-tap the PiP to return to live mode.
OK
Acknowledge or perform an action.
Outputs
Access the Outputs functionality to activate outputs.
Playback (on the selected camera in live mode):
Switch from live to playback mode.
Playback Speed (on the selected camera in playback mode):
Open a menu with a selection of playback speeds.
Presets (on the selected camera) (unavailable for non­PTZ cameras)
Open a menu with a selection of presets.
PTZ / PTZ Presets (on the selected camera)
(dimmed for non-PTZ cameras)
Enable a number of PTZ controls on the screen which allows you to pan, tilt and zoom in on the current image.
Rear Camera
Windows® Phone: Indicates the camera used for Video Push. Tapping it changes the camera to the front camera and the text under the button to Front Camera.
Recent history
Go to recent history.
Save
Save your filtered view(s).
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Milestone Mobile
Name
Description
Settings
Go to All Settings in order to review/change Image, Auto-hide Controls, Video Push, and About settings.
Windows® Phone: On the Video Push tab, the button takes the user directly to the Video Push part of all settings.
Share
Take a snapshot of the current frame and save it to your device. The Share functionality is only available on an iOS device.
Snapshot
Take a snapshot of the current frame. Snapshot save locations:
Android: By default, snapshots are saved to your device's SD card at: /mnt/sdcard/Milestone.
iOS: Snapshots are saved to your device's Photo Library and can be accessed from tapping Photos on your device.
You cannot change save locations.
Time Picker
Open a menu which lets you pick a specific time to view in the past. (Windows® Phone).
X1
Open a menu with a selection of playback speeds. (Windows® Phone)
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