Milestone Systems
Milestone Husky M30/M50
Administrator's Manual
Milestone Husky M30/M50
Administrator's Manual
www.milestonesys.com
Contents
Contents
INTRODUCTION................................................................................ 9
SYSTEM OVERVIEW ............................................................................................. 9
CLIENTS ........................................................................................................... 11
XProtect Smart Client ........................................................................................................ 11
Milestone Mobile client ...................................................................................................... 13
XProtect Web Client ........................................................................................................... 15
RECORDING SERVER MANAGER ........................................................................ 16
XPROTECT DOWNLOAD MANAGER..................................................................... 17
UPDATES ......................................................................................................... 19
BEFORE YOU START .................................................................... 20
MINIMUM SYSTEM REQUIREMENTS ...................................................................... 20
IMPORTANT PORT NUMBERS .............................................................................. 21
ABOUT VIRUS SCANNING ................................................................................... 22
ABOUT TIME SERVERS ....................................................................................... 22
INSTALLATION ............................................................................... 23
INSTALL SILENTLY ............................................................................................. 23
VIDEO DEVICE DRIVERS ..................................................................................... 24
FIRST TIME USE ................................................................ ............. 25
GET YOUR SYSTEM UP AND RUNNING .................................................................. 25
Configure clients' access to your system ....................................................................... 26
ABOUT SAVING CHANGES TO THE CONFIGURATION .............................................. 27
ABOUT THE BUILT-IN HELP ................................................................................. 27
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ABOUT RESTARTING SERVICES .......................................................................... 29
LICENSES ................................................................ ....................... 30
ABOUT LICENSES .............................................................................................. 30
ABOUT DEVICES AND LICENSES .......................................................................... 30
ABOUT GETTING ADDITIONAL LICENSES .............................................................. 30
OVERVIEW OF LICENSE INFORMATION ................................................................. 30
ABOUT ACTIVATING LICENSES ............................................................................ 31
About activating licenses after grace period .................................................................. 31
Activate License - Online .................................................................................................. 32
Activate License - Offline .................................................................................................. 32
Change SLC ........................................................................................................................ 33
ABOUT REPLACING CAMERAS ............................................................................ 33
SETTINGS ................................................................ ....................... 34
ABOUT AUTOMATIC DEVICE DISCOVERY .............................................................. 34
CHANGE DEFAULT FILE PATHS ........................................................................... 34
OPTIONS .......................................................................................................... 35
General ................................................................................................................................ 35
User Interface ..................................................................................................................... 36
Default File Paths ............................................................................................................... 37
Analytics Event Settings ................................................................................................... 37
Event Server Settings ........................................................................................................ 38
GETTING STARTED ....................................................................... 39
ABOUT THE GETTING STARTED PAGE ................................................................. 39
AUTOMATIC CONFIGURATION WIZARD ................................................................. 39
Automatic configuration wizard: First page .................................................................... 39
Automatic configuration wizard: Scanning options ....................................................... 39
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Automatic configuration wizard: Select hardware manufacturers to scan for ............ 39
Automatic configuration wizard: Scanning for hardware devices ................................ 40
Automatic configuration wizard: Continue after scan ................................................... 40
ADD HARDWARE WIZARD ................................................................................... 40
Express ............................................................................................................................... 41
Manual ................................................................................................................................. 42
CONFIGURE STORAGE WIZARD ........................................................................... 44
Configure storage: Video settings and preview ............................................................. 45
Configure storage: Online schedule ................................................................................ 45
Live and recording settings Motion-JPEG cameras ....................................................... 46
Live and recording settings MPEG cameras ................................................................... 47
Drive selection .................................................................................................................... 49
Recording and archiving settings .................................................................................... 51
ADJUST MOTION DETECTION WIZARD .................................................................. 52
Exclude regions .................................................................................................................. 53
Motion Detection ................................................................................................................ 53
MANAGE USER ACCESS WIZARD ......................................................................... 55
Basic and Windows users ................................................................................................. 55
Access summary ................................................................................................................ 56
ADVANCED CONFIGURATION ...................................................... 57
HARDWARE DEVICES ......................................................................................... 57
About hardware devices .................................................................................................... 57
About microphones ........................................................................................................... 57
About speakers .................................................................................................................. 57
About recording audio ....................................................................................................... 57
About dedicated input/output devices ............................................................................. 58
Show or hide microphones or speakers .......................................................................... 58
Configure hardware devices ............................................................................................. 59
Delete hardware devices ................................................................................................... 59
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About replacing hardware devices ................................................................................... 59
Replace Hardware Device wizard ..................................................................................... 60
Speaker properties ............................................................................................................. 62
Hardware properties .......................................................................................................... 62
CAMERAS AND STORAGE INFORMATION .............................................................. 64
About video and recording configuration ....................................................................... 64
About database resizing .................................................................................................... 65
About motion detection settings ...................................................................................... 65
About motion detection and PTZ cameras ...................................................................... 66
Configure camera-specific schedules ............................................................................. 66
Configure when cameras should do what ....................................................................... 68
Configure motion detection .............................................................................................. 68
Disable or delete cameras ................................................................................................. 69
Move PTZ type 1 and 3 to required positions ................................................................. 69
Recording and storage properties ................................................................................... 70
Camera properties .............................................................................................................. 85
MICROPHONES ............................................................................................... 106
About microphones ......................................................................................................... 106
Configure microphones or speakers ............................................................................. 106
Show or hide microphones or speakers ........................................................................ 106
Microphone (properties) .................................................................................................. 106
EVENTS AND OUTPUT ...................................................................................... 107
About input and output.................................................................................................... 107
About events and output ................................................................................................. 108
Overview of events and output ....................................................................................... 108
Add an analytics event .................................................................................................... 110
Add a hardware input event ............................................................................................ 110
Add a hardware output .................................................................................................... 111
Add a manual event ......................................................................................................... 112
Add a generic event ......................................................................................................... 112
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Add a timer event ............................................................................................................. 113
Configure hardware output on event ............................................................................. 113
Configure general event handling .................................................................................. 114
Generate alarms based on analytics events ................................................................. 114
Test a generic event ......................................................................................................... 114
General event properties ................................................................................................. 116
Events and output properties ......................................................................................... 117
SCHEDULING AND ARCHIVING .......................................................................... 125
About scheduling ............................................................................................................. 125
About archiving ................................................................................................................ 126
Configure general scheduling and archiving ................................................................ 131
General scheduling properties ....................................................................................... 132
Camera-specific scheduling properties ......................................................................... 135
MATRIX .......................................................................................................... 136
About Matrix video sharing ............................................................................................. 136
About Matrix-recipients ................................................................................................... 137
Configure Matrix ............................................................................................................... 137
Matrix properties .............................................................................................................. 137
LOGS ............................................................................................................. 139
About logs ......................................................................................................................... 139
Configure system, event and audit logging .................................................................. 142
Log properties .................................................................................................................. 142
NOTIFICATIONS ............................................................................................... 144
About notifications ........................................................................................................... 144
Email .................................................................................................................................. 144
SMS .................................................................................................................................... 147
Scheduling ........................................................................................................................ 149
CENTRAL ....................................................................................................... 150
About Central .................................................................................................................... 150
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Enable XProtect Central .................................................................................................. 150
Central properties ............................................................................................................ 150
ACCESS CONTROL .......................................................................................... 151
About access control integration ................................................................................... 151
Wizard for access control system integration .............................................................. 151
Access control properties ............................................................................................... 153
SERVER ACCESS............................................................................................. 158
About server access ........................................................................................................ 158
About registered services ............................................................................................... 158
Configure server access ................................................................................................. 159
Server access properties ................................................................................................ 159
MASTER/SLAVE .............................................................................................. 161
About master and slave ................................................................................................... 161
About adding a slave server ........................................................................................... 161
About event server installation in a master/slave setup .............................................. 162
Master/slave properties ................................................................................................... 162
USERS ........................................................................................................... 163
About users ...................................................................................................................... 163
Add basic users ................................................................................................................ 164
Add Windows users ......................................................................................................... 164
Add user groups ............................................................................................................... 165
Configure user and group rights .................................................................................... 166
User properties ................................................................................................................. 166
SERVICES ...................................................................................................... 170
About services .................................................................................................................. 170
Start and stop services .................................................................................................... 170
SERVERS ....................................................................................................... 171
Mobile server .................................................................................................................... 171
ALARMS ......................................................................................................... 179
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About alarms .................................................................................................................... 179
About maps ....................................................................................................................... 181
Add an alarm ..................................................................................................................... 181
Add a time profile (for alarms) ........................................................................................ 182
Alarms properties ............................................................................................................. 182
MIP PLUG-INS ................................................................................................ 186
About MIP plug-ins ........................................................................................................... 186
BACKUP AND RESTORE CONFIGURATION .............................. 187
ABOUT BACKUP AND RESTORE OF CONFIGURATIONS ......................................... 187
RESTORE SYSTEM CONFIGURATION .................................................................. 187
BACK UP AND RESTORE ALARM AND MAP CONFIGURATION ................................. 187
EXPORT AND IMPORT MANAGEMENT APPLICATION CONFIGURATION .................... 190
IMPORT CHANGES TO CONFIGURATION .............................................................. 192
RESTORE SYSTEM CONFIGURATION FROM A RESTORE POINT .............................. 192
MISC CONCEPTS AND TASKS.................................................... 194
ABOUT DAYLIGHT SAVING TIME ........................................................................ 194
ABOUT PROTECTING RECORDING DATABASES FROM CORRUPTION ...................... 194
MONITOR STORAGE SPACE USAGE ................................................................... 195
VIEW VIDEO FROM CAMERAS IN MANAGEMENT APPLICATION .............................. 195
GLOSSARY OF TERMS................................................................ 197
INDEX ............................................................................................ 205
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Introduction
Name
Description
Management Application
The main application for configuring the surveillance system server,
for example when you add new cameras, set up users or change
configuration on the system.
Recording Server service
A vital part of the surveillance system. The Recording Server
service runs to ensure that devices transfer video streams to your
system. The Recording Server service installs automatically and
runs in the background on the surveillance system server. You
manage the service through the Management Application.
Event Server service
Handles configuration of alarms and maps from all servers within
the surveillance system installations, including Master/slave setups,
throughout your organization. This enables monitoring and instant
overview of alarms and possible technical problems within your
systems. The event server is automatically installed on the
surveillance system server where it runs in the background.
Microsoft® SQL Server
Express Database
The surveillance system's alarm data is stored in a SQL Server
Express database. The SQL database is a lightweight, yet powerful,
version of a full SQL server which is automatically installed on, and
runs in the background of, your surveillance system server.
Image Server service
Handles access to the surveillance system for users logging in with
clients. The Image Server service is automatically installed and runs
in the background on the surveillance system server. You can
manage the service through the Management Application.
XProtect® Download Manager
Manage which Milestone Husky product-related features your
organization's users can access from a targeted welcome page on
the surveillance system server.
XProtect® Smart Client
Designed for Milestone XProtect surveillance systems, XProtect
Smart Client is a client application for the daily operations of
security installations. Its streamlined interface makes it easy to
monitor installations of all sizes, manage security incidents and
access and export live and recorded video.
Milestone recommends that you always use the latest version of
XProtect Smart Client to best use new features and functions
included in your surveillance system.
Introduction
System overview
Your surveillance system is the right product for small to mid-sized installations that need robust
single-server surveillance software with the full functionality of advanced management, flexible
scheduling, fast searching and analysis. Your system supports up to 80 cameras simultaneously with
the widest choice of network video and computer hardware equipment.
Your system consists of a number of components, each targeted at specific tasks and user types:
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Introduction
Name
Description
Milestone Mobile client
A free application designed by Milestone that allows you to view
video from your system from almost anywhere on your smartphone
or tablet. You can also control outputs, such as opening and closing
doors and switching lights on or off, allowing you to gain control and
dynamically respond to incidents in the system.
XProtect® Web Client
A simplified web-based client application for XProtect surveillance
systems for viewing, playing back and sharing video from most
operating systems and web browsers. With no need to install
additional software, you can monitor your system from any
computer or Internet connection.
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Introduction
Clients
Clients are applications used for viewing live and recorded video from the hardware devices set up in
the Management Application.
Milestone Husky product supports three different clients:
XProtect Smart Client
XProtect Web Client
Milestone Mobile client
XProtect Smart Client
About XProtect Smart Client
Designed for Milestone XProtect® IP video management software, the XProtect Smart Client is an
easy-to-use client application that provides intuitive control over security installations. Manage security
installations with XProtect Smart Client which gives users access to live and recorded video, instant
control of cameras and connected security devices, and an overview of recordings. Available in 26
languages, XProtect Smart Client has an adaptable user interface that can be optimized for individual
operators’ tasks and adjusted according to specific skills and authority levels.
The interface allows you to tailor your viewing experience to specific working environments by
selecting a light or dark theme, depending on room lighting or brightness of the video. It also features
work-optimized tabs and an integrated video timeline for easy surveillance operation. Using the
Milestone Integration Platform, users can integrate various types of security and business systems
and video analytics applications, which you manage through XProtect Smart Client.
XProtect Smart Client must be installed on users' computers. Surveillance system administrators
manage clients' access to the surveillance system through the Management Application. Recordings
viewed by clients are provided by your XProtect system's Image Server service. The service runs in
the background on the surveillance system server. Separate hardware is not required.
To download XProtect Smart Client, you must connect to the surveillance system server which
presents you with a welcome page that lists available clients and language versions. System
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Introduction
administrators can use the XProtect Download Manager to control what clients and language versions
should be available to users on the welcome page of the XProtect Download Manager.
Install the XProtect Smart Client
The XProtect Smart Client must be installed on your computer before you can use it. Typically, you
download the XProtect Smart Client from the surveillance system server, then install it on your
computer. Alternatively, you may install the XProtect Smart Client from a DVD.
Install from the surveillance server
1. Verify that your computer meets the XProtect Smart Client's minimum system requirements.
2. Open an Internet Explorer browser (version 6.0 or later) and connect to the surveillance
system server using the URL or IP address specified by your system administrator.
3. On the Welcome page, click Language and select the language you want to use.
Tip: You can change the language in the Options menu of the XProtect Smart Client. Under
XProtect Smart Client Installers, click the relevant XProtect Smart Client link to start the
installer.
4. If you receive a security warning (Do you want to run or save this file?, Do you want to run
this software? or similar), accept this (by clicking Run or similar—the exact name depends on
your browser version).
5. The XProtect Smart Client setup wizard starts. In the wizard, follow the installation
instructions.
The wizard suggests an installation path. Normally, you can use the suggested installation path.
However, if you have previously used add-on products, such as XProtect <LPR>, this path might not
be valid anymore.
Install from a DVD
1. Verify that your computer meets the XProtect Smart Client's minimum system requirements.
2. Insert the surveillance system software DVD, select the required language, and then click
Install XProtect Smart Client.
3. If you receive a security warning (Do you want to run or save this file?, Do you want to run
this software? or similar), accept this (by clicking Run or similar—the exact name depends on
your browser version).
4. The XProtect Smart Client installation wizard starts. In the wizard, follow the installation
instructions.
Install silently
Surveillance system administrators can deploy XProtect Smart Client to users’ computers using tools
such as Microsoft Systems Management Server (SMS). Such tools let administrators build up
databases of hardware and software on local networks. You can then use the databases for
distributing and installing software applications, such as XProtect Smart Client, over local networks.
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1. Locate the XProtect Smart Client installation program (.exe) file - MilestoneXProtectSmart
Client.exe or MilestoneXProtectSmart Client_x64.exe for 32-bit and 64-bit versions
respectively. You find the file in a subfolder under the folder httpdocs. The httpdocs folder is
located under the folder in which your Milestone surveillance software is installed.
The path is typically:
C:\Program Files (x86)\Milestone\Milestone Surveillance\httpdocs\Smart Client
Installer\[version number] [bit-version]\All Languages\en-US
For example:
C:\Program Files (x86)\Milestone\Milestone Surveillance\httpdocs\Smart Client
Installer\6.0a (32-bit)\All Languages\en-US
2. Run a silent installation using one of the following two options:
a Run with default parameter settings:
To run a silent installation using the default values for all parameters, start a command prompt
(cmd.exe) in the directory where the installation program is located and execute following
command:
MilestoneXProtectSmart Client.exe -–quiet
This performs a quiet installation of XProtect Smart Client using default values for parameters
such as target directory and so on. To change the default settings, see below.
b Customize default parameters using an xml argument file as input:
In order to customize the default installation settings, you must provide an xml file with
modified values as input. In order to generate the xml file with default values, open a command
prompt in the directory where the installation program is located and execute following
command:
MilestoneXProtectSmart Client.exe --generateargsfile=args.xml
Open the generated args.xml file in a text editor such as Notepad, and perform any changes
needed. Then execute following command in the same directory to run a modified version of
the silent installation.
MilestoneXProtectSmart Client.exe --arguments=args.xml --quiet
Milestone Mobile client
About Milestone Mobile client
Milestone® Mobile client is a mobile surveillance solution closely integrated with the rest of your
XProtect system. It runs on your Android tablet or smartphone or your Apple® device (tablet,
smartphone or portable music player) and gives you access to cameras, views and other functionality
set up in the Management Application. Use the Milestone Mobile client to view and play back live and
recorded video from one or multiple cameras, control pan-tilt-zoom (PTZ) cameras, trigger output and
events and use the Video push functionality to send video from your device to your XProtect system.
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In order to use Milestone Mobile client with Milestone Husky product, you must add a Mobile server
(see "About Mobile server" on page 171) to establish the connection between the Milestone Mobile
client and Milestone Husky product. Once the Mobile server is set up, download the Milestone Mobile
client for free from Google Play or App Store to start using Milestone Mobile.
Install Milestone Mobile client
1. Access Google Play or App Store℠ on your device.
2. Search for and download the application Milestone Mobile.
3. Once the download of the application is completed, the Milestone Mobile client is ready for use
on your mobile device.
For detailed information about how to set up your Milestone Mobile client, visit the Milestone website
at www.milestonesys.com.
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Introduction
XProtect Web Client
About XProtect Web Client
XProtect Web Client is a web-based client application for viewing, playing back and sharing video. It
provides instant access to the most commonly used surveillance functions, such as viewing live video,
play back recorded video, print and export evidence. Access to features depends on individual user
rights which are set up in the Management Application.
To enable access to the XProtect Web Client, you must install a Mobile server (see "About Mobile
server" on page 171) to establish the connection between the XProtect Web Client and Milestone
Husky product. The XProtect Web Client itself does not require any installation itself and works with
most Internet browsers. Once the Mobile server is set up, you can monitor your XProtect system
anywhere from any computer or tablet with Internet access (provided you know the right
external/Internet address, user name and password).
Access XProtect Web Client
If you have a Milestone Mobile server (see "About Mobile server" on page 171) installed on your
computer, you can use the XProtect® Web Client to access your cameras and views. Since you do not
need to install XProtect Web Client, you can access it from the local computer on which you installed
the Milestone Mobile server or any other computer you want to use for this purpose.
To access the XProtect Web Client:
1. Set up the Milestone Mobile server in the Management Application.
2. Open an Internet browser (Internet Explorer, Mozilla Firefox, Google Chrome or Safari) or click
Open XProtect Web Client in the Mobile Server Manager (see "About Mobile Server
Manager" on page 176).
3. Type in the IP address (that is, the external address and port of the server on which the
Milestone Mobile server is running.
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Example: The Milestone Mobile server is installed on a server with the IP address 127.2.3.4
and is configured to accept HTTP connections on port 8081 and HTTPS connections on port
8082 (default settings of the installer).
In the address bar of your browser, type: http://127.2.3.4:8081/XProtectMobile/Web/ or
https://127.2.3.4:8082/XProtectMobile/Web/, depending on whether you want to use a
standard HTTP connection or a secure HTTPS connection. You can now begin using XProtect
Web Client.
4. Add the address as a bookmark in your browser for easy future access to XProtect Web
Client. If you use XProtect Web Client on the local computer on which you installed the
Milestone Mobile server, you can also use the desktop shortcut created by the installer. Click
the shortcut to launch your default browser and open XProtect Web Client.
Note that Internet browsers running the XProtect Web Client must have their cache cleared before you
can use a new version of the XProtect Web Client.
System administrators must ask their XProtect Web Client users to clear out their browser's cache
upon upgrade or force this action remotely (you can do this action only in Internet Explorer in a
domain).
Recording Server Manager
The Recording Server service is a vital part of the surveillance system. Video streams are only
transferred to your system while the Recording Server service is running. The Recording Server
Manager informs you about the state of the Recording Server service. It also lets you manage the
service.
In the notification area (the system tray), the Recording Server Manager's icon indicates whether the
Recording Server service is running or not.
- A green icon in the notification area indicates that the Recording Server service is running.
- A red icon in the notification area indicates that the Recording Server service has stopped.
By right-clicking the icon, you can open the Management Application, start and stop the Recording
Server service, view log files, and view version information.
Monitor System Status
Right-click the notification area's Recording Server icon and select Show System Status to get
access to the Status window.
The Status window lets you view the status of the image server(s) and connected cameras. The
status of each server/camera is indicated by a color:
Green indicates that the server or camera is running correctly.
Gray indicates that the camera (not the server) is not running. Typically, a camera is indicated
in gray in the following situations:
o The camera is not online (as defined in the camera's online period schedule (see "Online
period" on page 135)).
o The Recording Server service has been stopped.
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Introduction
Name
Description
Resolution
The resolution of the camera.
FPS
The number of frames per second (frame rate) currently used by
the camera. The number updates each time the camera has
received 50 frames.
Frame count
The number of frames received from the camera since the
Recording Server service was last started.
Received KB
The number of kilobytes sent the by camera since the Recording
Server service was last started.
Offline
Indicates the number of times the camera has been offline due to
an error.
Red indicates that the server or camera is not running. This may because it has been
unplugged or due to a network or hardware error. Errors are listed in the Recording Server log
file.
Place your mouse pointer over a camera in the status window to view details about the relevant
camera. The information appears as a pop-up and updates approximately every 10 seconds.
XProtect Download Manager
Manage which Milestone Husky product-related features your organization's users can access from a
targeted welcome page on the surveillance system server through the use of XProtect Download
Manager.
Access XProtect Download Manager from Windows' Start menu: Select All Programs > Milestone
XProtect Download Manager > Download Manager.
Examples of user-accessible features
XProtect Smart Client. Users connect to the surveillance server through an Internet browser
where they are presented with a welcome page. From the welcome page, users can download
the XProtect Smart Client software and install it on their computers.
Various plug-ins. Downloading such plug-ins can be relevant for users if your organization
uses add-on products with the Milestone Husky product system.
The welcome page
The welcome page links to downloads of various features. It is available in a number of languages and
users select the language they require from a menu in the top right corner of the welcome page.
To view the welcome page, open an Internet browser (for example, Internet Explorer version 6.0 or
later) and connect to the following address:
http://[surveillance server IP address or hostname]
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If the Image Server service has been configured with a port number other than the default port 80 (you
configure this as part of the server access properties), users must specify the port number as well,
separated from the IP address or hostname by a colon:
http://[surveillance server IP address or hostname]:[port number]
The content of the welcome page is managed through the XProtect Download Manager and can look
different in different organizations.
Initial look
Immediately after you install Milestone Husky product, the welcome page provides access to the
XProtect Smart Client in all languages. You can also download XProtectSmart Client in 32- or 64-bit if
you run a 64-bit operating system and in 32-bit if you run a 32-bit operating system.
This initial look of the welcome page is automatically provided through the Download Manager's
default configuration.
Default configuration of XProtect Download Manager
XProtect Download Manager has a default configuration. This ensures that your organization's users
can access standard features without the surveillance system administrator having to set up anything.
The XProtect Download Manager configuration is represented in a tree structure.
Download Manager's tree structure explained:
The first level of the tree structure indicates that you are working with a Milestone Husky
product system.
The second level indicates that this is the default setup.
The third level refers to the languages in which the welcome page is available. In the
example, the welcome page is available in a dozen languages (English, Arabic, Danish, Dutch,
French, and more).
The fourth level refers to the features which are—or can be made—available to users. For
example, these features could be limited to XProtect Smart Client.
The fifth level ( 5 ) refers to particular versions of each feature, for example, version 4.0, 32-
bit, etc. which are—or can be made—available to users.
The sixth level ( 6 ) refers to the language versions of the features which are—or can be
made—available to users. For XProtect Smart Client, which is only available with all languages
embedded, the only option is All Languages.
The fact that only standard features are initially available helps reduce installation time and save
space on the server. There is no need to have a feature or language version available on the server if
nobody is going to use it.
You can make more features and/or languages available if you need to. See Making new features
available in the following for more information.
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Making new features available
When you install new features, these are by default selected in the XProtect Download Manager and
are immediately available to users through the welcome page. You can always show or hide features
on the welcome page by selecting or clearing check boxes in the tree structure.
Tip: You can change the sequence in which features and languages are displayed on the welcome
page by dragging items and dropping them in the relevant position.
Hiding and removing features
You can remove features in several ways:
You can hide features from the welcome page by clearing check boxes in XProtect Download
Manager's tree structure. In that case, the features are still installed on the surveillance system
server, and by selecting check boxes in the tree structure, you can quickly make the features
available again.
You can remove features which have previously been made available through XProtect
Download Manager. This removes the installation of the features on the surveillance system
server. The features disappear from XProtect Download Manager, but installation files for the
features are kept in the surveillance system server's Installers or relevant language folder, so
you can re-install them later if required.
1. In XProtect Download Manager, click Remove features...
2. In the Remove Features window, select the features you want to remove.
3. Click OK and then click Yes.
Updates
Milestone regularly releases service updates for its products, offering improved functionality and
support for new devices. Milestone recommends that you check www.milestonesys.com for updates at
regular intervals in order to make sure you are using the most recent version of your surveillance
software.
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Before you start
Component
Requirement
Operating System
Microsoft® Windows® 8 Enterprise (32-bit or 64-bit)
Microsoft Windows 8 Pro (32-bit or 64-bit)
Microsoft Windows 7 Ultimate (32-bit or 64-bit)
Microsoft Windows 7 Enterprise (32-bit or 64-bit)
Microsoft Windows 7 Professional (32-bit or 64-bit)
Microsoft Windows Server 2012 (64-bit): Standard and
Datacenter.
Microsoft Windows Server 2008 R2 (64-bit): Standard, Web,
High Performance Computing (HPC), Enterprise, and
Datacenter.
Microsoft Windows Server 2008 (32-bit or 64-bit)
Microsoft Windows Server 2003 (32-bit or 64-bit)
Microsoft Windows Vista Ultimate (32-bit or 64-bit)
Microsoft Windows Vista Enterprise (32-bit or 64-bit)
Microsoft Windows Vista Business (32-bit or 64-bit)
Microsoft Windows XP® Professional (32-bit or 64-bit)
CPU
Intel® Core2™ Duo, minimum 2.4 GHz or higher (more powerful
CPU recommended for XProtect Smart Clients running high number
of cameras and multiple views and displays)
RAM
Minimum 1 GB (higher RAM recommended for systems running a
high number of cameras and multiple views and displays)
Network
Ethernet (100 Mbit or higher recommended)
Graphics Adapter
AGP or PCI-Express, minimum 1280 x 1024, 16 bit colors
Hard Disk Space
1 GB free
Before you start
Minimum system requirements
XProtect Smart Client:
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Before you start
Component
Requirement
Software
Microsoft .Net 4.0 Framework or newer
DirectX 9.0 or newer
Component
Requirement
Operating system
iOS 6.0 or newer for Apple devices.
Android 2.2 or newer for Android devices.
Component
Requirement
Supported browsers
Internet browsers that support HTML 5 and JavaScript. XProtect
Web Client runs on:
Microsoft Internet Explorer 9 or newer.
Mozilla Firefox 11 or newer.
Google Chrome 16 or newer.
Safari 5 or newer.
Name
Description
Port 20 and 21 (inbound and
outbound)
Used for FTP traffic. FTP (File Transfer Protocol) is a standard for
exchanging files across networks. FTP uses the TCP/IP standards
for data transfer, and is often used for uploading or downloading
files to and from servers.
Port 25 (inbound and
outbound)
Used for SMTP traffic. SMTP (Simple Mail Transfer Protocol) is a
standard for sending e-mail messages between servers. This port
should be open since, depending on configuration, some cameras
may send images to the surveillance system server via e-mail.
Port 80 (inbound and
outbound)
Used for HTTP traffic between the surveillance server, cameras,
and the XProtect Smart Client, and the default communication port
for the surveillance system's Image Server service.
Milestone Mobile client:
XProtect Web Client:
Important port numbers
Milestone Husky product uses particular ports when communicating with other computers, cameras,
and so on. Make sure that the following ports are open for data traffic on your network when you use
Milestone Husky product:
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Before you start
Name
Description
Port 554 (inbound and
outbound)
Used for RSTP traffic in connection with H.264 video streaming.
Port 1024 (outbound only)
Used for HTTP traffic between cameras and the surveillance server.
Port 1234 (inbound and
outbound)
Used for event handling.
Port 1237 (inbound and
outbound)
Used for communication with the XProtect Central add-on product
(if your organization uses this).
Port 8081 and 8082
Used for communication with the Mobile service.
Port 22331
Used for communication with the Event Server service.
Your organization may also have selected to use any other port numbers, for example if you have
changed the server access (on page 159) port from its default port number (80) to another port
number.
About virus scanning
Virus scanning uses a considerable amount of system resources on scanning all the data which
XProtect Download Manager is archiving or using. The scanning process may temporarily lock each
file it scans, which can further impact system performance negatively. Therefore, you should disable
any virus scanning of affected areas (such as camera databases, and so on.) on the system server as
well as on any archiving destinations if you are allowed to in your organization.
About time servers
Once your system receives images, they are instantly time-stamped. However, since cameras are
separate units which may have separate timing devices, power supplies and so on, camera time and
your system time may not correspond fully. This may occasionally lead to confusion. If your cameras
supports timestamps, Milestone recommends that you auto-synchronize camera and system time
through a time server for consistent synchronization.
For information about how to configure a time server, try searching www.microsoft.com for time
server, time service, or similar.
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Installation
Installation
Install silently
Surveillance system administrators can deploy XProtect Smart Client to users’ computers using tools
such as Microsoft Systems Management Server (SMS). Such tools let administrators build up
databases of hardware and software on local networks. You can then use the databases for
distributing and installing software applications, such as XProtect Smart Client, over local networks.
1. Locate the XProtect Smart Client installation program (.exe) file - MilestoneXProtectSmart
Client.exe or MilestoneXProtectSmart Client_x64.exe for 32-bit and 64-bit versions
respectively. You find the file in a subfolder under the folder httpdocs. The httpdocs folder is
located under the folder in which your Milestone surveillance software is installed.
The path is typically:
C:\Program Files (x86)\Milestone\Milestone Surveillance\httpdocs\Smart Client
Installer\[version number] [bit-version]\All Languages\en-US
For example:
C:\Program Files (x86)\Milestone\Milestone Surveillance\httpdocs\Smart Client
Installer\6.0a (32-bit)\All Languages\en-US
2. Run a silent installation using one of the following two options:
a Run with default parameter settings:
To run a silent installation using the default values for all parameters, start a command prompt
(cmd.exe) in the directory where the installation program is located and execute following
command:
MilestoneXProtectSmart Client.exe -–quiet
This performs a quiet installation of XProtect Smart Client using default values for parameters
such as target directory and so on. To change the default settings, see below.
b Customize default parameters using an xml argument file as input:
In order to customize the default installation settings, you must provide an xml file with
modified values as input. In order to generate the xml file with default values, open a command
prompt in the directory where the installation program is located and execute following
command:
MilestoneXProtectSmart Client.exe --generateargsfile=args.xml
Open the generated args.xml file in a text editor such as Notepad, and perform any changes
needed. Then execute following command in the same directory to run a modified version of
the silent installation.
MilestoneXProtectSmart Client.exe --arguments=args.xml --quiet
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Installation
Video device drivers
Video device drivers are installed automatically during the initial installation of your Milestone Husky
product system. New versions of video device drivers, known as XProtect Device Pack, are released
from time to time and made available for free on the Milestone website.
We recommend that you always use the latest version of video device drivers. When you update video
device drivers, you can install the latest version on top of any version you may have installed.
IMPORTANT: When you install new video device drivers, your system cannot communicate with
camera devices from the moment you begin the installation until the moment installation is complete
and you have restarted the Recording Server service. Usually, the process takes no longer than a few
minutes, but it is highly recommended that you perform the update at a time when you do not expect
important incidents to take place.
1. On the Milestone Husky product server on which you want to install the new video device
drivers version, shut down any running surveillance software, including any running Recording
Server service.
2. Run the XProtect Device Pack installation file and follow the wizard.
3. When the wizard is complete, remember to start the Recording Server service again.
If you use the Add Hardware Devices Wizard's Import from CSV File (on page 43) option, you must—if
cameras and server are offline—specify a HardwareDriverID for each hardware device you want to
add. To view a current list of IDs, view the release notes for the XProtect Device Pack used in your
organization. Alternatively, visit the Milestone website for the latest information.
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First time use
Verify initial configuration of cameras and other hardware devices
When your system opens for the first time, the Getting Started wizard opens to assist you
with quickly adding hardware devices (cameras, video encoders and more) to your system
and configuring them with proper user names and passwords. See Getting started wizard
(see "Automatic configuration wizard" on page 39).
Open the Management Application
See Access the Management Application.
Add hardware devices
Your system can quickly scan your network for relevant hardware devices (cameras, video
encoders and more), and add them to your system. See Add hardware devices (see "Add
hardware wizard" on page 40).
Configure cameras
You can specify a wide variety of settings for each camera connected to your system.
Settings include video format, resolution, motion detection sensitivity, where to store and
archive (see "About archiving" on page 126) recordings, any PTZ (pan-tilt-zoom) preset
positions, association with microphones, speakers and more. See About video and
recording configuration (on page 64).
Configure events, input and output
If required, use system events, for example based on input from sensors, to automatically
trigger actions in your system.
Examples of actions: starting or stopping recording on cameras, switching to a particular
video frame rate, making PTZ cameras move to specific preset positions. Also use events to
activate hardware output, such as lights or sirens. See Overview of events.
First time use
Get your system up and running
This checklist outlines the tasks typically involved when you set up a working Milestone Husky product
system. Note that although the information is presented as a checklist, a completed checklist does not
in itself guarantee that the system matches the exact needs of your organization. To make the system
match the needs of your organization, Milestone highly recommends that you monitor and adjust the
system once it is running.
For example, it is often a good idea to spend time on testing and adjusting the motion detection
sensitivity settings for individual cameras under different physical conditions (day/night, windy/calm,
etc.). Do this once the system is running. The setup of events and associated actions typically also
depends on your organization's needs.
You can print and use this checklist as you go along.
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First time use
Configure scheduling
Set up when do you want to archive and if you want cameras to transfer video to your
system at all times, and other cameras to transfer video only within specific periods of time
as well as when specific events occur. Also specify when you want to receive notifications
from the system. See Configure general scheduling and archiving (on page 131) and
Configure camera-specific schedules (on page 66).
Configure clients' access to your system
A number of different client applications are included with your system. Specify whether you
want clients to access the system server from the Internet, how many clients you want to be
able to connect simultaneously and more. See Configure server access (on page 159).
Configure master/slave servers
This step is only required if you want to run several servers together.
A master/slave setup allows you to combine several servers and, thereby, extend the
number of cameras you can use beyond the maximum allowed number of cameras for a
single server.
In such a setup, clients still have a single point of contact: they connect to the master server
but also get access, transparently, to cameras and recordings on the slave servers. See
Configure master and slave servers.
Configure users
Specify who should access your system and how. Set a password protection for the
Management Application if needed. Decide who should have client access which rights they
should have. See Configure User Access wizard (see "Manage user access wizard" on
page 55), Add basic users (on page 164), Add user groups (on page 165) and Configure
user and group rights (on page 166).
Configure XProtect Download Manager
Manage which features users see on a targeted welcome page when they connect to the
Milestone Husky product server. The features can include access to client applications,
additional client language versions, plug-ins and more. See Use XProtectDownload
Manager.
XProtect Download Manager comes with a default configuration that ensures that users get
access to XProtect Smart Client in the same language as your Milestone Husky product
server.
Configure clients' access to your system
The above list represents the configuration steps that most administrators are likely to cover. You can,
of course, do more configuration, for example if your organization wants to use the Matrix (see "About
Matrix video sharing" on page 136) video-sharing feature or similar.
Note that you can customize (see "User Interface" on page 36) the behavior of the Management
Application. Descriptions here are, however, always based on the Management Application's default
behavior.
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First time use
About saving changes to the configuration
As you set up your system, you must save any changes you make to the configuration in order for
these to be applied to the system. When you change the configuration in the Management Application,
for example in the Camera Summary or Users Properties, a yellow notification bar informs you that
you have made changes to the configuration. The bar appears in order to make sure that your
changes are applied to the system. If you want to apply the changes, click Save. If you do not want to
save your changes, click Discard.
Once you have made changes to the configuration of your Management Application and saved these,
your system contacts the system services (such as the Recording Server service and the Image
Server service). If you make changes to your configuration, for example if you change the name of a
camera or change motion detection settings, the relevant system services load the new configuration
and the changes appear in your client immediately. In contrast, more resource-demanding
configuration changes, for example if you add a new event, require that you restart the relevant
services before they work properly. If a restart of services is necessary, your system carries out the
restart automatically once you have saved the changes. If you make changes to settings in the
Milestone Mobile server, your system applies all changes when you click Save, without restarting the
Milestone Mobile server service.
IMPORTANT: While your system restarts services, you cannot view or record video. Restarting
services typically only takes a few seconds, but in order to minimize disruption, you may want to
restart services at a time when you do not expect that any important incidents take place. Users
connected to your system through clients can remain logged in during the restart of services, but may
experience a short video outage.
Note that the system stores changes in a restore point (see "Restore system configuration from a
restore point" on page 192) (so that you can return to a working configuration if something goes
wrong).
About the built-in help
To use your system's built-in help, click the Help button in the Management Application's toolbar or
press the F1 key on your keyboard.
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First time use
The help system opens in your default Internet browser and allows you to switch between the help and
your system itself. The help system is context-sensitive. This means that when you press F1 for help
while you work in a particular dialog, the help system displays help that matches that dialog.
Navigate the built-in help system
To navigate between the contents of the help system, use the help tabs: Contents, Index, Search, or
use the links inside the help topics.
Contents: navigate the help system based on a tree structure.
Index: contains an alphabetical indexation of help topics.
Search: search for help topics that contain particular terms of interest. For example, you can
search for the term zoom and every help topic that contains the term zoom is listed in the
search results. When you double-click a help topic title in the search results list, the relevant
topic opens.
Print help topics
If you need to print a topic, use your Internet browser's printing function. When you print a help topic, it
is printed as you see it on your screen. This means that if a topic contains links that expand when you
click on them (drop-down links) and you want the information in the drop-down links shown in your
print output, you must click each relevant drop-down link to display the text to include it when you print.
This allows you to create targeted printouts that contain exactly the amount of information you need.
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First time use
Image Server
Change of port number
Maximum number of clients
Enabling or disabling of master
servers
Adding or removing slave
servers
Change of log path
Change of license
Change of privacy mask
Removal of hardware devices
Turning evidence collection
mode on or off. XProtect
Enterprise only.
Recording Server
Change of license
Change of event database path
Turning on manual recording
Recording Server
Start on remote
Enabling and disabling of
notifications
Change of events
Change of outputs
Adding or removing a dynamic
archiving path
Adding or removing archive time
Change of scheduling
Setting up the Matrix
functionality
Replacing hardware devices
Changing camera driver
Changing camera IP address
Deletion of all devices
Enabling or disabling of alarms
on Customer Dashboard
Turning evidence collection
mode on or off. XProtect
Enterprise only.
About restarting services
Some changes in the Management Application require that your system restarts the Image Server
service or Recording Server service. See a list of these below:
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Licenses
Licenses
About licenses
When you purchase your system, you also receive a certain number of licenses for device channels.
Device channels are typically cameras or dedicated input/output boxes. One device channel license
enables you to run one camera or one dedicated input/output box. You can use and define an
unlimited number of microphones, speakers (if your system supports this), inputs, and outputs.
When you have installed the various system components, configured the system, and added recording
servers and cameras, the surveillance system initially runs on temporary licenses that you must
activate before a certain period of time ends. This is called the grace period. If grace periods expires
on one or more of your devices and you have not activated any licenses, recording servers and
cameras do not send data to the surveillance system. Milestone recommends that you activate your
licenses before you make final adjustments to your system and its devices.
If you add more device channels than you currently have licenses for, you must buy additional licenses
before the cameras can send data to your system. If you are short of licenses, you can disable less
important cameras to allow new cameras to run instead. To disable or enable a camera, expand
Hardware Devices. Select the relevant hardware device, right-click the relevant camera, and select
Enable or Disable.
About devices and licenses
You need licenses for the number of device channels—typically cameras, but could also be dedicated
input/out boxes—you want to run on the Milestone Husky product system. One device channel license
enables you to run one camera or one dedicated input/output box. You can use and define an
unlimited number of recording servers, microphones, speakers, inputs and outputs.
You can always get more licenses as your surveillance system grows. See About getting additional
licenses.
About getting additional licenses
If you want to add—or have already added—more device channels than you currently have licenses
for, you must buy additional licenses before the cameras can send data to your Milestone Husky
product system.
To get additional licenses for Milestone Husky product, contact your vendor, or visit
www.milestonesys.com to log into the software registration service center. When your license file (.lic)
is updated, you can activate your licenses. See Manage licenses for more information on activating.
Overview of license information
You can get an overview of your licenses from the Management Application's navigation pane.
Expand Advanced Configuration and select Hardware Devices. This presents you with the
Hardware Device Summary table.
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Licenses
Name
Description
Hardware Device Name
Hardware devices (typically cameras but could also be dedicated
input/output boxes).
License
Licensing status of your hardware devices.
Can be either Licensed, [number of] day(s) grace, Trial, or
Expired.
Video Channels
Number of available video channels on your hardware devices.
Licensed Channels
Number of video channels on each of your hardware devices for
which you have a license.
Speaker Channels
Number of available speaker channels on your hardware devices.
Microphone Channels
Number of available microphone channels on your hardware
devices.
Address
http addresses of your hardware devices.
WWW
Links to http addresses of your hardware devices.
Port
Port used by your hardware devices.
Device Driver
Names of device drivers associated with your hardware devices.
You can activate licenses online or offline. On the Management Application's toolbar, click File and
either Activate License Online or Manage License Offline. Cameras (or dedicated input/output
boxes) for which you are missing a license do not send data to the surveillance system. Cameras
added after all available licenses are used are unavailable.
About activating licenses
When you purchase your system, you receive a temporary license file (.lic) including a Software
License Code (SLC). You must use this temporary license file when you install your system. In order
to get your permanent license, register your SLC before you activate licenses. When you have
registered your SLC, you can activate your licenses in two ways: online or offline.
You cannot activate more licenses than you have bought. If you have added more cameras than you
have licenses for, you must buy additional licenses before you can activate them.
To get an overview of your licenses, go to Advanced Configuration > Hardware Devices
and view your Hardware Device Summary table.
The following example assumes that you have installed your system with a temporary license (.lic) file.
About activating licenses after grace period
If you exceed the grace period before you activate a license, the license is not lost. You can activate
the license as usual. Configuration, added cameras, and other settings are not removed from the
Management Application if a license is activated too late.
If you have exceeded the grace period before activation, all cameras that are not activated within the
given period are not available and cannot send data to the surveillance system.
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Licenses
Activate License - Online
If your system is connected to the Internet, your system automatically activates licenses whenever you
add devices to or remove them from your system. You do not need to specify any user name or
password.
The system checks every fifteen minutes if the license file corresponds to the number of installed
cameras. If you have added cameras in that time frame, the system automatically adds the license for
these cameras as well.
Activate License - Offline
Precondition
Add at least one device to your system. This starts the grace period of 30 days for the device in
question. You must activate a license for the device before the end of the grace period.
Activate by using both step 1 and 2 in the following process each time you add a new device.
Step 1: Export license for activation (offline)
To export a license file with your currently added devices for activation, do the following:
On the Management Application's toolbar, click File > Manage License Offline > Export License for
Activation.
1. Specify a file name and a location for the license request (.lrq) file (automatically generated by
your system). If your computer does not have Internet access, use external, removable data
storage.
2. If needed, move the external data storage with the .lrq file to a computer with Internet access.
Open an Internet browser and go to the Milestone website at www.milestonesys.com. Select
Software Registration from the top menu. If you have used the Software Registration Service
Center before, log in with your e-mail and password. Otherwise, click New to the System? to
create a new user account and register your SLC.
1. Under Current SLCs, select the SLC.
2. In the menu for SLC properties, use the Upload LRQ function to upload the generated .lrq
file.
3. Next, you receive the updated permanent license file (.lic) from Milestone via email. Save it to
a location accessible from your system.
Step 2: Import license (offline)
When you have received your permanent license file (.lic) from Milestone via email and saved it to a
location accessible from your system, you can import it to your surveillance system.
1. On the Management Application's toolbar, click File > Manage License Offline > Import
License, and select your saved .lic file to import it.
2. When the permanent license file is successfully imported, click OK.
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Licenses
Change SLC
If you need to change your SLC and have received a new permanent license file (.lic) from Milestone
via e-mail and saved it to a location accessible from the Management Application, you are ready to
import it to your system.
1. On the Management Application's toolbar, click File > Manage License Offline > Import
License, and select your saved .lic file to import it.
2. When the new permanent license file is successfully imported, click OK.
About replacing cameras
If you remove a camera from a recording server, you also free a license. You can replace a licensed
camera and activate and license a new camera instead. The total number of purchased device
channels corresponds to the total number of cameras that can run on the surveillance system
simultaneously.
When you replace a camera, you must use the Management Application Replace Hardware Device
wizard (on page 60) to map all relevant databases of cameras, microphones, inputs, outputs, etc.
Remember to activate the license once you are finished.
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Settings
Settings
About automatic device discovery
Automatic device discovery allows you to automatically add hardware devices to your system as soon
as you connect these to your network. When you enable automatic device discovery, your system
configures and set ups cameras automatically without the need for any user interaction, making the
camera instantly accessible in XProtect Smart Client's default view after the automatic installation has
completed.
Note that:
Not all cameras support automatic device discovery.
Cameras respond differently to automatic device discovery. The systems adds some devices
(such as Axis models P3301 and P3304) to the system automatically, while some devices from
other vendors (such as Sony models SNC-EB520, EM520 and E521) you must turn off and
back on again before they are automatically added to your system.
You must still manually activate licenses (see "About activating licenses" on page 31) for your
camera. This is to ensure that you only activate cameras set up in an environment with
multiple servers on one of the servers.
Change default file paths
To change any of the default file paths:
1. If you want to change the configuration path, stop (see "Start and stop services" on page 170)
all services. This step is not necessary if you want to change the default recording or archiving
path.
2. On the Management Application menu bar, select Options > Default File Paths...
3. You can now overwrite the necessary paths. Alternatively, click the browse button next to the
field and browse to the location. For the default recording path, you can only specify a path to
a folder on a local drive. If you are using a network drive, you cannot save recordings if the
network drive becomes unavailable.
If you change the default recording or archiving paths and there are existing recordings at the
old locations, you must select whether you want to move the recordings to the new locations
(recommended), leave them at the old locations, or delete them.
4. Once changes are confirmed, restart (see "Start and stop services" on page 170) all services.
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Settings
Classic mode
Evidence collection mode
Options
General
In the General settings, you can change a number of settings that affect the general behavior and look
of the Management Application.
Automatic device discovery
Automatic device discovery (see "About automatic device discovery" on page 34) is turned off by
default in your system. Select the check box to enable this functionality. If the camera should use an
additional user name and password besides the camera's default user name and password, select the
Use the camera's default user name and password as well as the following credentials check
box and type the relevant credentials.
Note: Not all devices support automatic device discovery. If your system does not detect your camera
and add it to your system, you must manually add the camera.
Customer Dashboard
Choose if your system should send system information to the Customer Dashboard.
System mode
Important: Do not change system mode unless you are absolutely sure that you want the new setting
to be in effect immediately after saving.
At some point in time when you save recordings on your system, the storage you save recordings on
may become full. Your system offers you two system modes which handle this scenario differently,
Classic mode and Evidence collection mode.
Classic mode means that the system automatically deletes the oldest saved recordings in
order to make room for new recordings. This is how saved recordings have been handled so
far in all previous versions of your system. When you remove a hardware device in the
Management Application, recordings from the relevant device are deleted from your storage.
You can no longer play back recordings from the removed camera in XProtect Smart Client as
these recordings are deleted from your storage.
Evidence collection mode means that the system stops recording when you reach full
storage capacity. All your old recordings are kept in the storage and the system does not save
any new recordings. This ensures that video recorded as evidence is never deleted
automatically and remains on the hard disk drive until you change system settings in your
system or you manually remove the recordings from your storage. Similarly, if you remove a
hardware device from the Management Application, recordings from the device are still kept on
your storage. You can playback recordings in XProtect Smart Client even if you have removed
the device in the Management Application.
Summary:
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Settings
Classic mode
Evidence collection mode
When the storage on which
you are recording becomes
full
The system deletes oldest
recordings to make room for
new recordings.
The system stops saving new
recordings and keeps the oldest
recordings.
When you delete a device in
the Management Application
The system deletes all
recordings from the removed
device.
The system keeps all recordings
from the removed device.
Playback in XProtect Smart
Client
If you have removed the device
from the Management
Application, playback is no
longer possible in XProtect
Smart Client because the
system deletes recordings from
the device when you remove it.
Even if you have removed the
device from the Management
Application, playback is still
possible in XProtect Smart
Client as the system keeps the
recordings.
Retention time
You can set and customize
retention time for your
recordings.
You cannot set retention time for
your recordings as your system
never deletes recordings.
Choose a system mode that fits your system needs. Most users need the most recent recordings to be
available in their storage and should select Classic mode. Evidence mode provides an alternative in
cases where all recorded video is considered evidence and therefore must remain on your storage.
Important: Evidence Collection mode is only supported in XProtect Enterprise 2013. If you run your
system in trial mode, only Classic mode is available.
Important: If you have upgraded from a previous version of your system, for example XProtect
Enterprise 8.1, Classic mode is the default selection in your system. You must manually change your
selection to use Evidence mode.
Language
The Management Application is available in several languages. From the list of languages, select the
language to use. Restart the Management Application to make the change of language take effect.
User Interface
You can change the way the Management Application behaves. For example, by default, the
Management Application asks you to confirm many of your actions. If you feel this is not necessary,
you can change the behavior of the Management Application to not ask you again. Go to User
Interface to make changes for each action.
Examples of actions you can change:
o When you attempt to delete a hardware device, should the Management Application ask
you to confirm that you want to delete the hardware device, or should it delete the
hardware device straight away without asking?
o You can use a maximum of 80 cameras at a time on a single Milestone Husky product
server. If you add more than 80, should the Management Application warn you or not?
o Should your system show live video when you preview camera or would you rather see a
snapshot or no preview of the camera?
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Settings
File paths
Description
Default recording path for new
cameras
All new cameras you add use this path by default for storing
recordings. If required, you can change individual cameras'
recording paths as part of their individual configuration (see
"Recording and archiving paths" on page 91), but you can also
change the default recording path so all new cameras you add use
a path of your choice.
Default archiving path for new
cameras
All new cameras you add use this path by default for archiving (see
"About archiving" on page 126). If required, you can change
individual cameras' archiving paths as part of their individual
configuration, but you can also change the default recording path so
all new cameras you add use a path of your choice. Note that
camera-specific archiving paths are not relevant if you use dynamic
path selection (on page 72) for archiving.
Configuration path
The path by default used for storing your system configuration.
Name
Description
Enabled
Lets you enable the analytics event feature
Port
Specify the port used by this service. Default port is 9090.
Make sure that relevant VCA tool providers also use this port
number. If you change the port number, make sure that VCA tool
providers change their port number accordingly.
All network addresses or
Specified network addresses
Specify whether events from all IP addresses/host names are
accepted, or only events from IP addresses/host names specified in
a list—see the following.
In the Address list specify a list of trusted IP addresses/host names
that you want this service to recognize. The list is used to filter
incoming data so that only events from certain IP addresses/host
names are allowed. Both Domain Name System (DNS) and IPv4
address formats can be used in the list.
You have two ways of adding addresses to the list: either manually
or by importing an external list of addresses.
Manual entering: type the required IP address/host name in the
address list. Repeat for each required address.
Click Restore Default Settings below the behavior list to restore your system to its default behavior.
Default File Paths
Your system uses a number of default file paths:
Analytics Event Settings
Analytics Event Settings let you specify the following:
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Import
Click the Import... button to browse for the required external list of
addresses. To import an external list, the list must be saved in a .txt
file format and each IP address or host name must appear on a
separate line in the file. Windows’ simple text editor Microsoft
Notepad is an excellent tool for creating such .txt files.
Name
Description
Keep closed alarms for
Specify the number of days for which to keep closed alarms, that is
alarms in the states Closed, Ignore, and Reject. This is normally
set to a low number, such as three days, but you can define any
number up to 99999 days, server space permitting. You can use the
value 0 to indicate keep closed alarms indefinitely (server space
permitting).
Keep all other alarms for
Specify the number of days for which to keep all other alarms,
meaning alarms not in the states Closed, Ignore, and Reject. This
is normally set to a somewhat higher number, such as 30 days, but
you can define any number up to 99999 days, server space
permitting. You can use the value 0 to indicate that you want to
keep all other alarms indefinitely, server space permitting.
IMPORTANT: Alarms often have associated video recordings.
While the alarm information itself is stored on the event server, the
associated video recordings are fetched from the relevant
surveillance system server when users wish to view them.
Therefore, if it is vital that you have access to video recordings from
all your alarms, make sure that video recordings from relevant
cameras are stored on relevant surveillance system servers for at
least as long as you intend to keep alarms on the event server.
Keep logs for
Specify the number of days for which to keep the Alarms log.
Default is 30 days. The value of 0 indicates that you want to keep
logs indefinitely (server space permitting).
Log server communication
Specify if you want to save a separate log of server communication
in addition to the regular log for the number of days specified.
Event Server Settings
Specify the following Event Server settings:
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Getting started
About the Getting started page
The Getting started window is always shown when you open the Management Application. The
Getting started page provides you with an easy way to go through wizards and serves as a place of
reference for users.
To know how many of your system's camera licenses you are using, or to know the expiration date of
your Software Upgrade Plan (SUP), you can find this information in the bottom-left and bottom-center
columns on the Getting started page. To access information about your SUP, you must be connected
to the Internet.
You can also access and view video tutorials that show and explain how to go through each step of
your system's wizards. To access these, click the View tutorials link to this in the bottom-right
column. The link takes you to an external web page with video tutorials for your system.
Automatic configuration wizard
The Automatic configuration wizard is for easy configuration for first time use of the system. Use the
wizard to automatically add cameras to your system using this step-by-step procedure.
Automatic configuration wizard: First page
When you open the Management Application for the first time, the Automatic configuration wizard
opens to guide you through the process of adding hardware devices to your system. If you are new to
the system, click Yes, configure to scan your network for available cameras and configure your
system. To exit and use a more advanced way of adding devices to your system, click Skip to leave
the wizard and go to the Management Application to get more options for setting up your system's
device configuration.
Automatic configuration wizard: Scanning options
Choose where you want your system to scan for cameras and devices.
By default, the Scan local network checkbox is selected, which means that you only scan your local
network for devices. However, if you know the IP address or a range of IP addresses to which
cameras and devices are attached, specify these by clicking the Plus icon next to Add the IP
addresses or IP ranges to be scanned. You can add more than one range of IP addresses if you
need to.
Automatic configuration wizard: Select hardware manufacturers to scan for
If you know the specific manufacturer of your hardware device(s), select these in the dropdown on this
page. You can select as many manufacturers as you want to.
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Name
Description
Scan for hardware
Scans your network for relevant hardware devices based on your
specifications regarding required IP ranges, discovery methods,
drivers, and device user names and passwords.
See Add hardware: Scan for hardware (see "Express" on page 41)
Note: By default, all manufacturers are selected. If you want to reduce the scanning time or know the
specific manufacturers of your cameras, only select the checkboxes that represents these
manufacturers.
Automatic configuration wizard: Scanning for hardware devices
Scanning for hardware devices that match your selected manufacturers begins. A status bar indicates
how far in the scan process you are. Once scanning for cameras and devices is complete, you may
need to provide user name and password for your selected devices or cameras. When you have typed
in the relevant credentials, click the Verify button to add the device to your system.
Note: Not all devices and cameras need a user name and password. You can add such devices to
your system without any need to type in credentials.
Automatic configuration wizard: Continue after scan
Once you have added the number of devices and cameras you want to add, your system sets up
storage for you. Storage is the location to which your system saves recordings. By default, your
system chooses the location with most available disk space.
When the system has finished configuring storage, you are given the option to automatically add new
cameras to your system as they are detected on the network. Enabling this allows you to set up your
system so that any devices or cameras are automatically set up for you in the future as soon as they
are connected to your network. Note that not all devices and cameras support automatic discovery. If
your device/camera does not show up automatically after you have connected it to your network, you
must add it manually.
To go directly to XProtect Smart Client once you have completed the wizard, select the check box in
the bottom-left corner of the wizard page.
Add hardware wizard
You add cameras and other hardware devices, such as video encoders, to your system through the
Add Hardware wizards. If the hardware device has microphones or speakers attached, the tool
automatically adds these as well.
You can use up to 80 cameras per server. Note that you can add more cameras than you are allowed
to use. If you use video encoder devices on your system, note that many video encoder devices have
more than one camera connected to them. For example, a fully used four-port video encoder counts
as four cameras.
The wizard offers you two different ways of adding cameras:
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Name
Description
Manually specify the hardware
to add
Specify details about each hardware device separately.
A good choice if you only want to add a few hardware devices, and
you know their IP addresses, required user names and passwords
and more.
See Add hardware: Manually specify the hardware to add (see
"Manual" on page 42).
Alternatively, import data about cameras as comma-separated
values from a file. An effective method if you set up several
systems.
See Add hardware: Import from CSV File (see "Import from CSV
file" on page 43).
Express
Note: Device discovery is a method with which hardware devices make information about themselves
available on the network. Based on such information, your system can quickly recognize relevant
hardware devices, such as cameras and video encoders, and include them in a scan.
The Scan for hardware method gives you the option to scan your network for relevant hardware
devices and quickly add them to your system in just a few steps.
Choose between these two options for adding hardware:
Scan local network: Perform an automated scan for available hardware on your local network
that support device discovery, on the part of your network (subnet) where the system server
itself is located.
Add IP address or IP range to be scanned: Add hardware to your system by indicating IP
ranges and ports from which the system begin scanning for hardware.
To use the Scan local network method, your system server and your cameras must be on the same
layer 2 network. This means that it must be on a network where all servers, cameras, and so on can
communicate without the need for a router. The reason for this is that device discovery relies on direct
communication between the system server and the cameras. If you use routers on your network,
specify the IP range where you hardware is located using the Add IP address or IP range to be
scanned-option or choose one of the Manually specify the hardware to add (see "Manual" on page
42)-methods.
Add hardware: Scanning options
Choose where you want your system to scan for cameras and devices.
By default, the Scan local network checkbox is selected, which means that you only scan your local
network for devices. However, if you know the IP address or a range of IP addresses to which
cameras and devices are attached, specify these by clicking the Plus icon next to Add the IP
addresses or IP ranges to be scanned. You can add more than one range of IP addresses if you
need to.
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Name
Description
IP Address
IP address or host name of the hardware device.
Port
Port number on which to scan. The default is port 80. If a hardware
device is located behind a NAT-enabled router or a firewall, you
may need to specify a different port number. When this is the case,
also remember to configure the router/firewall so it maps the port
and IP address used by the hardware device.
Add hardware: Select hardware manufacturers to scan for
If you know the specific manufacturer of your hardware device(s), select these in the dropdown on this
page. You can select as many manufacturers as you want to.
Note: By default, all manufacturers are selected. If you want to reduce the scanning time or know the
specific manufacturers of your cameras, only select the checkboxes that represents these
manufacturers.
Hardware detection and verification
Scanning for hardware devices that match your selected manufacturers begins. A status bar indicates
how far in the scan process you are. Once scanning for cameras and devices is complete, you may
need to provide user name and password for your selected devices or cameras. When you have typed
in the relevant credentials, click the Verify button to add the device to your system.
Note: Not all devices and cameras need a user name and password. You can add such devices to
your system without any need to type in credentials.
Once you have added the number of devices and cameras you want to add, your system sets up
storage for you. Storage is the location to which your system saves recordings. By default, your
system chooses the location with most available disk space.
Manual
With the Manually specify the hardware to add method, you can specify details about each
hardware device separately. This options is a good choice if you only want to add a few hardware
devices, and you know their IP addresses, user names and passwords and so on. Similarly,
automated searches on the local network using the Scan for hardware option might not work for all
cameras, for example cameras using the system's Universal Driver. For such cameras, you must add
these to the system manually.
Alternatively, choose Import CSV file (see "Import from CSV file" on page 43). This option lets you
import data about hardware devices and cameras as comma-separated values (CSV) from a file. This
is a highly effective method if you set up several similar systems.
Information, driver selection and verification
Specify information about each hardware device you want to add:
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Name
Description
User Name
User name for the hardware device's administrator account. Many
organizations use the hardware device manufacturer's default user
names for their hardware devices. If that is the case in your
organization, select <default> (do not type a manufacturer's default
user name as this can be a source of error—trust that your system
knows the manufacturer's default user name).
You can also select other typical user names, such as admin or
root, from the list. Type a new user name if you want a user name
which is not on the list.
Password
Password required to access the administrator account. Some
hardware devices do not require user name/password for access.
Driver
The driver to scan for for your hardware device. By default, the
wizard shows the Autodetect option. The Autodetect option finds
the relevant driver automatically. Select a manufacturer if you know
the specific manufacturer to reduce scanning time.
HardwareAddress;HardwarePort;HardwareUsername;HardwarePassword;Hardwa
reDriverID;
192.168.200.220;80;root;pass;128;
192.168.200.221;80;user;password;165;
192.168.200.222;80;r00t;pass;172;
192.168.200.223;80;;p4ss;
192.168.200.224;80;usEr;pASs;
Once you have added the number of devices and cameras you want to add, your system sets up
storage for you. Storage is the location to which your system saves recordings. By default, your
system chooses the location with most available disk space.
Overview and names
Import from CSV file
Import data about hardware devices and cameras as comma-separated values (CSV) from a file. This
is a highly effective method if you set up several similar systems.
Add Hardware Devices wizard - Import from CSV File - example of CSV file
The following is an example of a CSV file for use when cameras and server are online. It includes the
parameters HardwareAddress, HardwarePort, HardwareUsername, HardwarePassword and
HardwareDriverID. Note that HardwareUserName and HardwareDriverID are optional parameters.
You can leave out the HardwareUsername if you have not changed the default HardwareUsername
for the device. HardwareDriverID is an optional field. If empty, it is automatically set to autodetect.
Add hardware: Import from CSV file - CSV file format and requirements
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Name
Description
HardwareAddress
IP address of the hardware device.
HardwareUsername
User name for hardware device's administrator account.
HardwarePassword
Password for hardware device's administrator account.
HardwareDeviceName
Name of the hardware device. Name must unique, and must not
contain any of the following special characters: < > & ' " \ / : *
? | [ ]
HardwareDriverID
If cameras and server are offline—specify a HardwareDriverID for
each hardware device you want to add. Example: ACTi ACD-2100
105 indicates that you should use 105 as the ID if adding an ACTi
ACD-2100 hardware device.
The CSV file must have a header line (determining what each value on the following lines is about),
and the following lines must each contain information about one hardware device only. A minimum of
information is always required for each hardware device:
Existing configuration parameters that are not specified in CSV file remain unchanged. If a parameter
value for an individual camera in the CSV file is empty, the existing parameter value remains
unchanged on that camera. Most system integrators store hardware device information in
spreadsheets like Microsoft Excel, from which they can save the information as comma-separated
values in a CSV file.
The following applies for the information present in CSV files:
The first line of the CSV file must contain the headers, and following lines must contain
information about one hardware device each
Separators can be commas, semicolons or tabs, but cannot be mixed
All lines must contain valid values—pay special attention to the fact that camera names, user
names, etc. must be unique, and must not contain any of the following special characters: < >
& ' " \ / : * ? | [ ]
There is no fixed order of values, and optional parameters can be omitted entirely
Boolean fields are considered true unless set to 0, false or no
Lines containing only separators are ignored
Empty lines are ignored
Even though the CSV file format is generally ASCII only, Unicode identifiers are allowed. Even without
Unicode identifiers, the entire file or even individual characters are allowed to be Unicode strings.
Configure storage wizard
The Video storage step helps you quickly configure your cameras' video and recording properties.
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Steps in this wizard:
Configure storage: Video settings and preview ....................................... 45
Configure storage: Online schedule ........................................................ 45
Live and recording settings Motion-JPEG cameras ................................ 46
Live and recording settings MPEG cameras ........................................... 47
Drive selection ......................................................................................... 49
Recording and archiving settings ............................................................ 51
Configure storage: Video settings and preview
Video settings let you control bandwidth, brightness, compression, contrast, resolution, rotation, and
more. Use the list on the left side of the wizard window to select a camera and adjust its video
settings. Then select the next camera and adjust its settings. Video settings are to a large extent
camera-specific, so you must configure these settings individually for each camera.
Click Open Settings Dialog to configure the camera's settings in a separate dialog. When you
change video settings, they are applied immediately. This means that—for most cameras—you can
immediately see the effect of your settings in a preview image. However, it also means that you cannot
undo your changes by exiting the wizard. For cameras set to use the video formats MPEG or H.264,
you can typically select which live frame rate to use for the camera.
Video settings may feature an Include Date and Time setting. If set to Yes, date and time from the
camera are included in the video. Note, however, that cameras are separate units which may have
separate timing devices, power supplies, etc. Camera time and XProtect system time may therefore
not correspond fully, and this may occasionally lead to confusion. As your system time-stamps all
frames upon reception, and exact date and time information for each image is already known,
Milestone recommends that you set it to No.
Tip: For consistent time synchronization, you may automatically synchronize camera and system time
through a time server if your camera supports this.
Configure storage: Online schedule
Specify when each camera should be online. An online camera is a camera that transfers video to the
server for live viewing and further processing. The fact that a camera is online does not in itself mean
that your system records video from the camera (configure recording settings on one of the following
pages). By default, cameras you add to your system are automatically online (Always on), and you
only need to modify their online schedules if you require cameras to be online only at specific times or
events. Note, however, that you can change this default as part of the scheduling options (on page
133).
For each camera, you can initially select between two online schedules:
Always on: The camera is always online.
Always off: The camera is never online.
If these two options are too simple for your needs, use the Create / Edit... button to specify online
schedules according to your needs, and then select these schedules for your cameras. This way, you
can specify whether cameras should be online within specific periods of time, or whether they should
start and stop transferring video when specific events occur within specific periods of time.
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Name
Description
Apply Template
Select which cameras you want to apply the template for. Use one
of the two Set buttons to actually apply the template.
Select All
Click button to select all cameras in the Apply Template column.
Clear All
Click button to clear all selections in the Apply Template column.
Apply template on selected
cameras
Apply the value from the template to selected cameras.
Name
Description
Pre-recording
You can store recordings from periods preceding detected motion
and/or start events. Select check box to enable this feature. Specify
the required number of seconds in the neighboring column.
Seconds [of pre-recording]
Specify the number of seconds for which you want to record video
from before recording start conditions (that is motion or start event)
are met. Usually, only some seconds of pre-recording is required,
but you can specify up to 65535 seconds of pre-recording,
corresponding to 18 hours, 12 minutes and 15 seconds. However, if
specifying a very long pre-recording time, you can potentially run
into a scenario where your pre-recording time spans scheduled or
unscheduled archiving (see "About archiving" on page 126) times.
That can be problematic since pre-recording does not work well
during archiving.
Post-recording
You can store recordings from periods following detected motion
and/or stop events. Select check box to enable this feature. Specify
the required number of seconds in the neighboring column.
Seconds [of post-recording]
Specify the number of seconds for which you want to record video
from after recording stop conditions (that is motion or stop event)
are met. Usually, only some seconds of post-recording is required,
but you can specify up to 65535 seconds of post-recording,
corresponding to 18 hours, 12 minutes and 15 seconds. However, if
specifying a very long post-recording time, you can potentially run
into a scenario where your post-recording time spans scheduled or
unscheduled archiving times. That can be problematic since postrecording does not work well during archiving.
The template can help you configure similar properties quickly. For example, if you have 20 cameras
and you want a particular frame rate on all of them, you can enter it once in the template, and then
apply the template to the 20 cameras.
Live and recording settings Motion-JPEG cameras
This wizard page only appears if one or more of your cameras use the MJPEG video format.
Select pre- and post-recording, which allows you to store recordings from the time before and after
detected motion and/or specified events. Also specify which frame rates to use for each camera.
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Name
Description
Frame Rate
Required average frame rate for video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour).
Live Frame Rate
Required average frame rate for live video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour).
If the camera supports dual stream and dual stream is enabled, the
Live Frame Rate column will be read-only with the value Dual
streaming—which cannot be altered.
Recording Frame Rate
Required average frame rate for recorded video from the camera.
Select number of frames, then select the time unit interval (second,
minute or hour). The frame rate must be higher than the frame rate
specified under normal mode.
Apply Template
Select which cameras you want to apply the template for. Use one
of the two Set buttons to actually apply the template.
Select All
Click button to select all cameras in the Apply Template column.
Clear All
Click button to clear all selections in the Apply Template column.
Apply template on selected
cameras
Apply the value from the template to selected cameras.
Name
Description
Live Frame Rate
Required average frame rate for live video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour).
If the camera supports dual stream and dual stream is enabled, the
Live Frame Rate column will be read-only with the value Dual
streaming—which cannot be altered.
Live and recording settings MPEG cameras
This wizard page only appears if one or more of your cameras use the MPEG video format.
Specify which frame rate to use for each camera, and whether to record all frames or keyframes only.
You can also select pre- and post-recording, allowing you to store recordings from periods preceding
and following detected motion and/or specified events.
Note that all of the properties can also be specified individually for each camera.
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Name
Description
Record on
Select under which conditions video from the camera should be
recorded:
Always: Record whenever the camera is enabled (see
"General" on page 85) and scheduled to be online (see
"Online period" on page 135) (the latter allows for timebased recording).
Never: Never record. Live video will be displayed, but—
since no video is kept in the database—users will not be
able to play back video from the camera.
Motion Detection: Select this to record video in which
motion (see "Motion detection & exclude regions" on page
95) is detected. Unless post-recording (see the following) is
used, recording will stop immediately after the last motion is
detected.
Event: Select this to record video when an event occurs
and until another event occurs. Use of recording on event
requires that events have been defined, and that you select
start and stop events.
Tip: If you have not yet defined any suitable events, you
can quickly do it: use the Configure events list, located
below the other fields.
Motion Detection and Event: Select this to record video in
which motion is detected, or when an event occurs and until
another event occurs. Remember to select start and stop
events in the neighboring columns.
Pre-recording
You can store recordings from periods preceding detected motion
and/or start events. Select check box to enable this feature. Specify
the required number of seconds in the neighboring column.
Seconds [of pre-recording]
Specify the number of seconds for which you want to record video
from before recording start conditions (that is motion or start event)
are met. Usually, only some seconds of pre-recording is required,
but you can specify up to 65535 seconds of pre-recording,
corresponding to 18 hours, 12 minutes and 15 seconds. However, if
specifying a very long pre-recording time, you can potentially run
into a scenario where your pre-recording time spans scheduled or
unscheduled archiving (see "About archiving" on page 126) times.
That can be problematic since pre-recording does not work well
during archiving.
Post-recording
You can store recordings from periods following detected motion
and/or stop events. Select check box to enable this feature. Specify
the required number of seconds in the neighboring column.
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Name
Description
Seconds [of post-recording]
Specify the number of seconds for which you want to record video
from after recording stop conditions (that is motion or stop event)
are met. Usually, only some seconds of post-recording is required,
but you can specify up to 65535 seconds of post-recording,
corresponding to 18 hours, 12 minutes and 15 seconds. However, if
specifying a very long post-recording time, you can potentially run
into a scenario where your post-recording time spans scheduled or
unscheduled archiving times. That can be problematic since postrecording does not work well during archiving.
Keyframe Only
If you want motion detection to take place only on keyframes of the
video stream to reduce the system resources used on motion
detection, select Keyframe only.
Name
Description
Apply Template
Select which cameras you want to apply the template for. Use one
of the two Set buttons to actually apply the template.
Select All
Click button to select all cameras in the Apply Template column.
Clear All
Click button to clear all selections in the Apply Template column.
Apply template on selected
cameras
Apply the value from the template to selected cameras.
Name
Description
Drive
Letter representing the drive in question, for example C:.
The template can help you configure similar properties quickly. For example, if you have 20 cameras
and you want a particular frame rate on all of them, you can enter it once in the template, and then
apply the template to the 20 cameras.
Drive selection
Specify which drives you want to store cameras' recordings on. You can specify separate drives/paths
for recording and archiving (see "About archiving" on page 126).
Properties available for all XProtect software versions:
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Name
Description
Purpose
Select what you want to use the drive for:
Not in use: Do not use the drive.
Recording: Only available if the drive is a local drive on the
Milestone Husky product server. Network drives cannot be used for
recording. Use the drive for storing recordings in the regular
database for Milestone Husky product.
Archiving: Use the drive for archiving. For archiving, it is generally
a good idea to use a drive which has plenty of space. With dynamic
path selection for archives (see description in the following), you do
not have to worry about drive space.
Rec. & Archiving: Only available if the drive is a local drive on the
Milestone Husky product server. Network drives cannot be used for
recording. Use the drive for storing recordings in the regular
database for Milestone Husky product as well as for archiving.
Recording Path
Path to the folder in which the camera's database should be stored.
Default is C:\MediaDatabase. To browse for another folder, click the
browse icon next to the required cell. You can only specify a path to
a folder on a local drive. You cannot specify a path to a network
drive. If you use a network drive, it is not be possible to save
recordings if the network drive becomes unavailable.
If you change the recording path, and you have existing recordings
at the old location, you are asked whether you want to move the
recordings to the new location (recommended), leave them at the
old location, or delete them.
Tip: If you have several cameras, and several local drives are
available, you can improve performance by distributing individual
cameras' databases across several drives.
Archiving Path
Only editable if not using dynamic paths for archiving (see "About
archiving" on page 126). Path to the folder in which the camera's
archived recordings should be stored. Default is C:\MediaDatabase.
To browse for another folder, click the browse icon next to the
relevant cell. If you change the archiving path, and there are
existing archived recordings at the old location, you are asked
whether you want to move the archived recordings to the new
location (recommended), leave them at the old location, or delete
them. Note that if you move archived recordings, Milestone Husky
product will also archive what is currently in the camera database.
In case you wonder why the camera database is empty just after
you have moved archived recordings, this is the reason.
Total Size
Total size of the drive.
Free Space
Amount of unused space left on the drive.
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Name
Description
Dynamic path selection for
archives
If using this option (highly recommended), you should select a
number of different local drives for archiving. If the path containing
the Milestone Husky product database is on one of the drives you
have selected for archiving, Milestone Husky product will always try
to archive to that drive first. If not, Milestone Husky product
automatically archives to the archiving drive with the most available
space at any time, provided there is not a camera database using
that drive. Which drive has the most available space may change
during the archiving process, and archiving may therefore happen
to several archiving drives during the same process. This fact will
have no impact on how users find and view archived recordings.
Archiving Times
Specify when you want Milestone Husky product to automatically
move recordings to your archiving path(s). You can specify up to 24
archiving times per day, with minimum one hour between each one.
Select the hour, minute and second values and click the up and
down buttons to increase or decrease values, or simply overwrite
the selected value, and then click Add. The more you expect to
record, the more often you should archive.
Network Drive
Lets you add a network drive to the list of drives. First specify the
network drive, then click Add (the button becomes available when
you specify a network drive) . Note that network drives cannot be
used for recording, only for archiving.
Name
Description
Recording Path
Path to the folder in which the camera's database should be stored.
Default is C:\MediaDatabase. To browse for another folder, click the
browse icon next to the required cell. You can only specify a path to
a folder on a local drive. You cannot specify a path to a network
drive. If you use a network drive, it is not be possible to save
recordings if the network drive becomes unavailable.
If you change the recording path, and you have existing recordings
at the old location, you are asked whether you want to move the
recordings to the new location (recommended), leave them at the
old location, or delete them.
Tip: If you have several cameras, and several local drives are
available, you can improve performance by distributing individual
cameras' databases across several drives.
Recording and archiving settings
Select recording and archiving (see "About archiving" on page 126) paths for each individual camera.
All properties on a white background are editable, properties on a light blue background cannot be
edited.
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Name
Description
Archiving Path
Only editable if not using dynamic paths for archiving (see "About
archiving" on page 126). Path to the folder in which the camera's
archived recordings should be stored. Default is C:\MediaDatabase.
To browse for another folder, click the browse icon next to the
relevant cell. If you change the archiving path, and there are
existing archived recordings at the old location, you are asked
whether you want to move the archived recordings to the new
location (recommended), leave them at the old location, or delete
them. Note that if you move archived recordings, Milestone Husky
product will also archive what is currently in the camera database.
In case you wonder why the camera database is empty just after
you have moved archived recordings, this is the reason.
Retention time
Total amount of time for which you want to keep recordings from
the camera (that is, recordings in the camera's database as well as
any archived recordings). Default is 7 days.
Retention time covers the total amount of time you want to keep
recordings for. In earlier Milestone Husky product versions, time
limits were specified separately for the database and archives.
Name
Description
Apply Template
Select which cameras you want to apply the template for. Use one
of the two Set buttons to actually apply the template.
Select All
Click button to select all cameras in the Apply Template column.
Clear All
Click button to clear all selections in the Apply Template column.
Apply template on selected
cameras
Apply the value from the template to selected cameras.
The template can help you configure similar properties quickly. For example, if you have 20 cameras
and you want a particular frame rate on all of them, you can enter it once in the template, and then
apply the template to the 20 cameras.
Adjust motion detection wizard
The Adjust Motion Detection wizard helps you quickly configure your cameras' motion detection
properties.
Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance
server and the Management Application at the same time. Therefore, Milestone recommends that you
stop (see "Start and stop services" on page 170) the Recording Server service when you configure
such devices for motion detection and PTZ. See also View video from cameras in Management
Application (on page 195).
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Steps in this wizard:
Exclude regions ....................................................................................... 53
Motion Detection ...................................................................................... 53
Exclude regions
Exclude regions lets you disable motion detection in specific areas of cameras' views. Disabling
motion detection in certain areas may help you avoid detection of irrelevant motion, for example if a
camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the
background.
Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance
server and the Management Application at the same time. Milestone recommends that you stop (see
"Start and stop services" on page 170) the Recording Server service when you configure such devices
for motion detection and PTZ. See also View video from cameras in Management Application (on
page 195).
For each camera for which exclude regions are relevant, use the list in the left side of the wizard
window to select the camera and define its exclude regions. Exclude regions are camera-specific, and
must therefore be configured individually for each camera on which they are required.
When you have selected a camera, you see a preview from the camera. You define regions to exclude
in the preview, which is divided into small sections by a grid.
To make the grid visible, select the Show Grid check box.
To define exclude regions, drag the mouse pointer over the required areas in the preview while
pressing the mouse button down. Left mouse button selects a grid section; right mouse button
clears a grid section. Selected areas are highlighted in blue.
Tip: With the Include All button, you can quickly select all grid sections in the preview. This can be
advantageous if you want to disable motion detection in most areas of the preview, in which case you
can clear the few sections in which you do not want to disable motion detection. With the Exclude All
button you can quickly deselect them all.
Motion Detection
Motion detection is a key element in most surveillance systems. Depending on your configuration,
motion detection settings may determine when video is recorded (saved on the surveillance system
server), when notifications are sent, when output (a light or siren) is triggered, etc.
It is important that you find the best possible motion detection settings for each camera to avoid
unnecessary recordings, notifications, etc. Depending on the physical location of your cameras, it is a
good idea to test settings under different physical conditions (day/night, windy/calm weather, etc.).
Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance
server and the Management Application at the same time. Milestone recommends that you stop (see
"Start and stop services" on page 170) the Recording Server service when you configure such devices
for motion detection and PTZ. See also View video from cameras in Management Application (on
page 195).
You can configure motion detection settings for each camera, or for several cameras at once. Use the
list in the left pane of the wizard window to select cameras. To select several cameras at a time, press
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Name
Description
Sensitivity
Adjust the Sensitivity slider so that irrelevant background noise is
filtered out, and only real motion is shown in green. Alternatively,
specify a value between 0 and 256 in the field next to the slider to
control the sensitivity setting.
The slider determines how much each pixel must change before it
is regarded as motion. With a high sensitivity, very little change in a
pixel is required before it is regarded as motion. The more you drag
the slider to the left, the more of the preview becomes green. This is
because with high sensitivity, even the slightest pixel change is
regarded as motion.
Motion
Adjust the Motion slider so that motion detection is only triggered
by the required level of motion. The selected motion level is
indicated by the black vertical line in the Level bar above the
sliders. The black vertical line serves as a threshold. When motion
is above (to the right of) the selected level, the bar changes color
from green to red, indicating a positive motion detection.
Alternatively, specify a value between 0 and 10000 in the field on
the left to control the motion setting.
The more you drag the slider to the left, the more positive motion
detections you see because less change will be needed to trigger a
positive motion detection. The number of positive motion detections
may also affect the amount of video you record, the amount of
notifications you receive, etc.
Detection interval
Specify how often motion detection analysis is carried out on video
from the camera. The default is every 240 milliseconds (close to
once a quarter of a second). The interval is applied regardless of
your cameras' frame rate settings.
Adjusting this setting can help lower the amount of system
resources used on motion detection.
Detection resolution
Specify whether the full image or a selected percentage of the
image should be analyzed. For example, by specifying 25%, every
fourth pixel is analyzed instead of all pixels, reducing the system
resources used but also offering less accurate motion detection.
CTRL or SHIFT while you select. When you select a camera, you see a preview from that camera. If
you select several cameras, you see a preview from the last camera you select. A green area in the
preview indicates motion.
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Name
Description
Keyframe Only
If you want motion detection to take place only on keyframes of the
video stream to reduce the system resources used on motion
detection, select Keyframe only.
Steps in this wizard:
Basic and Windows users ....................................................................... 55
Access summary ..................................................................................... 56
Name
Description
Basic user
Create a dedicated surveillance system user account with basic
user name and password authentication for each individual user.
Windows user
Import users defined locally on the server, or users from Active
Directory , and authenticate them based on their Windows login.
Manage user access wizard
Use the Manage user access step to add individual users so they can access the system and its
clients. The access summary at the end of the wizard lists the cameras your users have access to.
Important: When you use the wizard, all users you add get access to all cameras, including any new
cameras added at a later stage. You can, however, specify access settings, users and user rights (see
"Configure user and group rights" on page 166) separately, see Configure server access (on page
159). You cannot add users to groups (see "Add user groups" on page 165).
Basic and Windows users
You can add client users in two ways. You can combine these if you need to.
Note: You must define users as local PC users on the server and disable simple file sharing on the
server.
Add Basic users
1. Specify a user name and password, and click the Add Basic User button. Repeat as
required.
Add Windows users
1. Click Add Windows User... to open the Select Users or Groups dialog. You can only make
selections from the local computer, even if you click the Locations... button.
2. In Enter the object names to select, enter the user name(s), then use the Check Names
feature to verify the user name. If you enter several user names, separate each name with a
semicolon. Example: Brian; Hannah; Karen; Wayne.
3. When done, click OK.
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Important: When a user who has been added from a local database logs in with a client, the user
should not specify any server name, PC name, or IP address as part of the user name. Example of a
correctly specified user name: USER001, not: PC001/USER001. The user should, of course, still
specify a password and any relevant server information.
Access summary
The access summary lists which cameras your users have access to. When you use the wizard, all
users you have added have access all to cameras, including any new cameras added at a later stage.
You can, however, limit individual users' access to cameras by changing their individual rights (see
"Configure user and group rights" on page 166).
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Advanced configuration
Advanced configuration
Hardware devices
About hardware devices
You add cameras and other hardware devices, such as video encoders, to your Milestone Husky
product system through the Add Hardware Devices... wizard (see "Add hardware wizard" on page
40). If microphones or speakers are attached to a hardware device, they are automatically added as
well (if your XProtect version supports this).
About microphones
In your system, Microphones are typically attached to hardware devices, and therefore physically
located next to cameras. Operators, with the necessary rights, can then listen to recordings through
the XProtect Smart Client (provided the computer running the XProtect Smart Client has speakers
attached). You manage microphones in Milestone Husky product, meaning you can always manage
the microphones attached to cameras, not microphones attached to XProtect Smart Client operators'
computers.
If you have added more microphones to your system than you need, you can hide the ones you do not
need by right-clicking the relevant microphone or speaker and select Hide. If you need the hidden
microphone again, you can right-click the overall microphone icon and select Show Hidden Items.
About speakers
Speakers are attached to devices, and typically physically located next to cameras. They can typically
transmit information to people near a camera. Operators with the necessary rights can talk through
speakers using XProtect Smart Client (provided the computer running XProtect Smart Client has a
microphone attached).
Example: An elevator is stuck. Through a camera mounted in the elevator, XProtect Smart Client
operators can see that there is an elderly lady in the elevator. A microphone attached to the camera
records that the lady says: “I am afraid. Please help me out!” Through a speaker attached to the
camera, operators can tell the lady that: “Help is on its way. You should be out in less than fifteen
minutes.”
If you have added more speakers to your system than you need, you can hide the ones you do not
need by right-clicking the relevant peaker and select Hide. If you need the hidden speaker again, you
can right-click the overall speaker icon and select Show Hidden Items.
About recording audio
If you record audio, it is important that you note the following:
Your system only records incoming audio (from microphones). The system does not record
outgoing audio (from speakers).
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Audio recording affects video storage capacity. The system records audio to the associated
camera’s database. Therefore, it is important to bear in mind that the database is likely to
become full earlier if you record audio and video than if you only record video. The fact that the
database becomes full is not in itself a problem since Milestone Husky product automatically
archives (see "About archiving" on page 126) data if the database becomes full. However, you
may need additional archiving space if you record audio.
o Example: If you use MPEG4, each one-second video GOP (Group Of Pictures) are stored
in one record in the database. Each second of audio is stored in one record in the
database. This reduces the database’s video storage capacity to half its capacity, because
half of the database’s records is used for storing audio. Consequently, the database runs
full sooner, and automatic archiving takes place more often than if you were only recording
video.
o Example: If you use MJPEG, audio is stored in one record for every JPEG for as long as
the audio block size does not exceed the time between the JPEGs. In extreme cases, this
reduces the database’s video storage capacity to half its capacity, because half of the
database’s records is used for storing audio. If you use very high frame rates, which
means less time between each JPEG, a smaller portion of the database is used for storing
audio records, and consequently a larger portion is available for storing video. The result is
that the database runs full sooner, and automatic archiving takes place more often than if
you were only recording video.
The above examples are simplified. The exact available video storage capacity also depends on
GOP/JPEG and audio kilobyte size.
About dedicated input/output devices
You can add a number of dedicated input/output (I/O) hardware devices to your system. For
information about which I/O hardware devices your system supports, see the release notes.
When you add I/O hardware devices, input on them can be used for generating events in your system
and events in your system can be used for activating output on the I/O hardware devices. This means
that you can use I/O hardware devices in your events-based system setup in the same way as a
camera.
With certain I/O hardware devices, the surveillance system must regularly check the state of the
hardware devices' input ports to detect whether input has been received. Such state checking at
regular intervals is called polling. The interval between state checks, called a polling frequency, is
specified as part of the general ports and polling properties (see "Ports and polling" on page 116). For
such I/O hardware devices, the polling frequency should be set to the lowest possible value (one tenth
of a second between state checks). For information about which I/O hardware devices require polling,
see the release notes.
Show or hide microphones or speakers
If you have added more microphones or speakers to your system than you need, you can hide the
ones you do not need by right-clicking the relevant microphone or speaker and select Hide. If you
need the hidden microphone/speaker again, you can right-click the overall microphone or speaker icon
and select Show Hidden Items.
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Configure hardware devices
Once you have added hardware devices (see "Add hardware wizard" on page 40), you can
specify/edit device-specific properties, such as the IP address, which video channels to use, which
COM ports to use for controlling attached PTZ (pan-tilt-zoom) cameras, whether to use 360° lens
technology, etc.
1. In the Management Application's navigation pane, expand Advanced Configuration, expand
Hardware Devices, right-click the relevant hardware device, and select Properties.
2. Specify Name and video channels, Network, device type and license (see "Network, device
type, and license" on page 63), PTZ device (on page 63), and 360° lens (see "Fisheye" on
page 98) properties as required.
3. Save your configuration changes by clicking Save in the yellow notification bar in the upperright corner of the Management Application.
Delete hardware devices
IMPORTANT: If you delete a hardware device you will not only delete all cameras, speakers and
microphones attached to the hardware device. You will also delete any recordings from cameras on
the hardware device.
1. In the Management Application's navigation pane, expand Advanced Configuration, expand
Hardware Devices, right-click the hardware device you want to delete, and select Delete
Hardware device.
2. Confirm that you want to delete the hardware device and all its recordings.
3. Save your configuration changes by clicking Save in the yellow notification bar in the upperright corner of the Management Application.
4. Restart (see "Start and stop services" on page 170) the Recording Server service.
Alternately, you can also consider disabling the individual cameras, speakers or microphones
connected to the hardware device:
1. In the Management Application's navigation pane, expand Advanced Configuration, expand
Hardware Devices, and expand the relevant hardware device.
2. Right-click the camera, microphone or speaker that you want to disable, and select Disable.
3. Save your configuration changes by clicking Save in the yellow notification bar in the upperright corner of the Management Application.
4. Restart (see "Start and stop services" on page 170) the Recording Server service.
About replacing hardware devices
If you need to, you can replace a hardware device that you have added and configured on your
system with a new one, for example to replace a physical camera on your network.
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Name
Description
IP Address
IP address or host name of the hardware device.
Port
Port number on which to scan. The default is port 80. If a hardware
device is located behind a NAT-enabled router or a firewall, you
may need to specify a different port number. When this is the case,
also remember to configure the router/firewall so it maps the port
and IP address used by the hardware device.
User Name
User name for the hardware device's administrator account. Many
organizations use the hardware device manufacturer's default user
names for their hardware devices. If that is the case in your
organization, select <default> (do not type a manufacturer's default
user name as this can be a source of error—trust that your system
knows the manufacturer's default user name).
You can also select other typical user names, such as admin or
root, from the list. Type a new user name if you want a user name
which is not on the list.
Password
Password required to access the administrator account. Some
hardware devices do not require user name/password for access.
Open the Replace Hardware Device wizard (on page 60), which helps you through the entire
replacement process on the surveillance system server, including:
Detecting the new hardware device
Specifying license for the new hardware device
Deciding what to do with existing recordings from the old hardware device
Replace Hardware Device wizard
The Replace Hardware Device wizard helps you replace a hardware device that you have previously
added to and configured on your surveillance system. To open the Replace Hardware Device wizard,
right-click the device that you want to replace and select Replace Hardware Device.
The wizard is divided into these pages:
New hardware device information (on page 60)
Database action (see "Camera and database action" on page 61)
New hardware device information
Specify details about the new hardware device:
To specify which device driver to use for the new hardware device, you can:
Select the video device driver in the Hardware device type list, and then click Auto-
detect/Verify Hardware Device Type to verify that the driver matches the hardware device.
- or -
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Click Auto-detect/Verify Hardware Device Type to automatically detect and verify the right
driver.
When the right driver is found, the Serial number (MAC address) field displays the MAC address of
the new hardware device. When done, click Next.
Camera and database action
The last page of the Replace Hardware wizard lets you decide what to do with the camera and the
database containing recordings from the camera attached to the old hardware device. For multicamera devices, such as video encoders, you must decide what to do for each video channel on the
new hardware device.
The table in the left side of the wizard page lists available video channels on the new hardware device.
For a regular single-camera hardware device, there are only one video channel. For video encoders,
there are typically several video channels.
1. For each video channel, use the table's Inherit column to select which camera from the old
hardware device should be inherited by the new hardware device.
2. Then decide what to do with camera databases. You have three options:
o Inherit existing database(s): The cameras you selected to be inherited by the new
hardware device inherit camera names, recordings databases as well as any archives from
the old hardware device. Databases and archives (see "About archiving" on page 126) are
renamed to reflect the new hardware device's MAC address and video channels. The
rights (see "Configure user and group rights" on page 166) of users with access to the
inherited cameras are automatically updated so they can view both old and new
recordings. Users do not notice the hardware device replacement since camera names
remain the same.
o Delete the existing database(s): The databases of the cameras you selected to be
inherited by the new hardware device are not deleted. New databases are created for
future recordings, but it is not possible to view recordings from before the hardware
replacement.
o Leave the existing database(s): The databases of the cameras you selected to be
inherited by the new hardware device are not deleted. New databases are created for
future recordings, but even though the old databases still exist on the Milestone Husky
product server, it is not possible to view recordings from before the hardware replacement.
Should you later want to delete the old databases, you must delete this manually.
3. If the new hardware device has fewer video channels than the old hardware device, it is not
possible for the new hardware device to inherit all cameras from the old hardware device.
When that is the case, you are asked what to do with the databases of cameras that could not
be inherited by the new hardware device. You have two options:
o Delete the databases for the cameras that are not inherited: The databases of the
cameras that could not be inherited by the new hardware devices are deleted. It is not
possible to view recordings from before the hardware replacement. New databases are, of
course, created for future recordings by the new hardware devices.
o Leave the databases for the cameras that are not inherited: The databases of the
cameras that could not be inherited by the new hardware devices are not deleted. Even
though the old databases still exist on the Milestone Husky product server, it is not
possible to view recordings from before the hardware replacement. Should you later want
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Name
Description
Enabled
Speakers are by default enabled, meaning that they are able to
transfer audio to Milestone Husky product. If required, you can
disable an individual speaker, in which case no audio will be
transferred from the speaker to Milestone Husky product.
Speaker name
The name as it appears in the Management Application as well as
in clients. You can overwrite the existing name with a new one.
Names must be unique, and must not contain any of these special
characters: < > & ' " \ / : * ? | [ ]
Name
Description
Hardware name
The name as it appears in the Management Application as well as
in clients. You can overwrite the existing name with a new one.
Names must be unique, and must not contain any of these special
characters: < > & ' " \ / : * ? | [ ]
Video channel # enabled
Enable/disable each of the selected hardware device's video
channels. Many hardware devices only have a single video
channel, in which case only one channel will be listed. Other
hardware devices—typically video encoder devices—have several
video channels.
to delete the old databases, you must delete this manually. New databases will, of course,
be created for future recordings by the new hardware devices.
4. Click Finish.
When you are ready, restart (see "Start and stop services" on page 170) the Recording Server
service. The hardware replacement are not evident in clients until you restart the Recording
Server service.
Speaker properties
When you configure video and recording (see "About video and recording configuration" on page 64)
for specific cameras, you can determine when to record audio. Your choice applies for all cameras on
your Milestone Husky product system.
Hardware properties
Hardware name and video channels
When you configure hardware devices (on page 59), specify the following properties:
If some of the channels are unavailable, this is because you are not licensed to use all of a video
encoder device's channels. Example: You have a video encoder device with four channels, but your
license for the device only allows you to use two of them. In that case, you can only have two channels
enabled at a time, while the two other channels are disabled. Note that you are free to select which
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Name
Description
IP Address
IP address or host name of the hardware device.
HTTP Port
Port to use for HTTP communication with the hardware device.
Default is port 80. To use the default port, select Use default HTTP
port.
FTP port
Port to use for FTP communication with the hardware device.
Default port is port 21. To use the default port, select Use default
FTP port.
User name
Only relevant when you have selected Server requires login.
Specify the user name required for using the SMTP server.
User Name
User name for the hardware device's administrator account. Many
organizations use the hardware device manufacturer's default user
names for their hardware devices. If that is the case in your
organization, select <default> (do not type a manufacturer's default
user name as this can be a source of error—trust that your system
knows the manufacturer's default user name).
You can also select other typical user names, such as admin or
root, from the list. Type a new user name if you want a user name
which is not on the list.
Password
Password for the hardware device's administrator account, a.k.a.
the root password.
Hardware type
Read-only field displaying the type of video device driver used for
communication with the hardware device.
Serial number (MAC address)
Read-only field displaying the serial number of device. The serial
number is usually identical to the 12-character hexadecimal MAC
address of the hardware device (example: 0123456789AF).
License information
The current license status for the hardware.
Replace Hardware Device
Opens a wizard (see "Replace Hardware Device wizard" on page
60), with which you can replace the selected hardware device with
another one if you need to. This can be relevant if you replace a
physical camera on your network. The wizard helps you take all
relevant issues into account: for example, deciding what to do with
recordings from cameras attached to the old hardware device, etc.
two channels you want to enable. Contact your Milestone vendor if you need to change your number
of licenses.
Network, device type, and license
When you configure hardware devices (on page 59), specify the following properties:
PTZ device
The PTZ Device tab is only available if you configure (see "Configure hardware devices" on page 59)
video encoder hardware devices on which the use of PTZ (pan-tilt-zoom) cameras is possible:
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Advanced configuration
Name
Description
Connected cameras have Pantilt-zoom capabilities
Select the checkbox if any of the cameras attached to the video
encoder device is a PTZ camera.
PTZ type on COM#
If a PTZ camera is controlled through a COM port, select the
relevant option. Options are device-specific, depending on which
PTZ protocols the device uses. Select None if you have no PTZ
cameras controlled through COM ports.
Name
Description
Name
Name of the camera attached to the video channel in question.
Type
Select whether the camera on the selected camera channel is fixed
or moveable:
Fixed: Camera is a regular camera mounted in a fixed
position
Moveable: Camera is a PTZ camera
Port
Available only if Moveable is selected in the Type column. Select
which COM port on the video encoder to use for controlling the PTZ
camera.
Port Address
Available only if Moveable is selected in the Type column. Lets you
specify port address of the camera. The port address will normally
be 1. If using daisy chained PTZ cameras, the port address will
identify each of them, and you should verify your settings with those
recommended in the documentation for the camera.
Name
Description
Wizard-driven
Guided configuration where you can specify video, recording and
archiving settings for all your cameras.
General
Specify video, recording and shared settings (such as dynamic
archiving paths and whether to record audio or not) for all your
cameras.
The table in the lower half of the dialog contains a row for each video channel on the hardware device.
First row from the top corresponds to video channel 1, second row from the top corresponds to video
channel 2, etc.
Cameras and storage information
About video and recording configuration
Once you have added hardware devices and attached cameras, you can configure video and
recording settings in three ways:
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Camera-specific
Specify video, recording and camera-specific settings (such as
event notification, PTZ preset positions and fisheye view areas) for
each individual camera.
Recording properties
setting
Recordings
Motion-based
events
Non-motion
based events
Sequences
Always
Yes
Yes
Yes
Yes
Never
No
Yes
Yes
No
Built-in Motion
Detection
Yes
Yes
Yes
Yes
Built-in Motion
Detection & Event or
Event only
Yes
Yes
Yes
Yes
About database resizing
In case recordings for a camera get bigger than expected, or the available drive space is suddenly
reduced in another way, an advanced database resizing procedure automatically takes place:
If archives (see "About archiving" on page 126) are present on the same drive as the camera's
database, the oldest archive for all cameras archived on that drive is moved to another drive
(moving archives is only possible if you use dynamic archiving (see "Dynamic path selection"
on page 72), with which you can archive to several different drives) or—if moving is not
possible—deleted.
If no archives are present on the drive containing the camera's database, the size of all
camera databases on the drive is reduced by deleting a percentage of their oldest recordings,
temporarily limiting the size of all databases.
When the Recording Server service (see "About services" on page 170) is restarted upon such
database resizing, the original database sizes are used. Therefore, you should make sure to solve the
drive size problem. Should the database resizing procedure take place, you are informed on-screen in
XProtect Smart Client, in log files, and, if set up, through notifications.
About motion detection settings
Motion detection settings are linked to the Recording properties (see "Recording" on page 90) settings
for the camera. Motion detection is enabled as default. Disabling it will improve CPU and RAM
performance of your Milestone Husky product system, but will—depending on your system settings—
also affect your motion detection, event and alarm management. In the following two tables, you can
see the differences between enabling (table 1) and disabling (table 2) built-in motion detection for a
camera.
Enabled motion detection
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Camera's recording
settings
Recordings
Motion-based
events
Non-motion
based events
Sequences
Always
Yes
No
Yes
No
Never
No
No
Yes
No
Built-in Motion
Detection
No
No
Yes
No
Built-in Motion
Detection & Event or
Event only
Yes (depending
on settings)
No
Yes (depending
on settings)
No
Disabled motion detection
About motion detection and PTZ cameras
Motion detection generally works the same way for PTZ (pan-tilt-zoom) cameras as it does for regular
cameras. However, you cannot configure motion detection separately for each of a PTZ camera's
preset positions.
In order to activate unwanted recordings, notifications and more, the system automatically
disables motion detection while a PTZ camera moves between two preset positions. After a
number of seconds, the transition time, specified as part of the PTZ camera's PTZ patrolling
properties (see "PTZ patrolling" on page 102), the system automatically enables motion
detection again.
Configure camera-specific schedules
If you base your schedule profile—or parts of it—on events within periods of time, remember to select
Start event and Stop event from the lists below the calendar section.
Tip: If you have not yet defined any suitable events, you can quickly do it: use the Configure events
list, located below the other fields.
The fact that a camera transfers video to Milestone Husky product does not necessarily mean that
video from the camera is recorded. Recording is configured separately, see Configure video and
recording (see "About video and recording configuration" on page 64).
For each camera, you can create schedule profiles based on:
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Advanced configuration
Online periods
Periods of time (example: Mondays from 08.30 until 17.45), shown in pink:
Events within periods of time (example: from Event A occurs until Event B occurs Mondays
from 08.30 until 17.45), shown in yellow:
The two options can be combined , but they cannot overlap in time.
Speedup
Periods of time (example: Mondays from 08.30 until 17.45), shown in olive green:
E-mail notification
Periods of time (example: Mondays from 08.30 until 17.45), shown in blue:
PTZ patrolling
Periods of time (example: Mondays from 08.30 until 17.45), shown in red:
If use of one patrolling profile is followed immediately by use of another, run your mouse
pointer over the red bar to see which patrolling profile applies when.
SMS notification
Periods of time (example: Mondays from 08.30 until 17.45), shown in green:
Set up a profile
1. In the Schedule Profiles list, select Add new....
2. In the Add Profile dialog, enter a name for the profile. Names must not contain any of these
special characters: < > & ' " \ / : * ? | [ ]
3. In the top right corner of the dialog, select Set camera to start/stop on time (to base
subsequent settings on periods of time) or Set camera to start/stop on event (to base
subsequent settings on events within periods of time).
Tip: You can combine the two, so you may return to this step in order to toggle between the
two options.
4. In the calendar section, place your mouse pointer at a required start point, then hold down the
left mouse button, drag the mouse pointer and release at the required end point.
o You specify each day separately.
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Advanced configuration
o You specify time in increments of five minutes. Milestone Husky product helps you by
showing the time over which your mouse pointer is positioned.
If you base your schedule profile—or parts of it—on events within periods of time, remember to select
Start event and Stop event from the lists below the calendar section.
o Tip: If you have not yet defined any suitable events, you can quickly do it: use the
Configure events list, located below the other fields.
o To delete an unwanted part of a schedule profile, right-click it and select Delete.
o To quickly fill or clear an entire day, double-click the name of the day.
o As an alternative to dragging inside the calendar section, use the Start time, End time
and Day fields, then the Change Period or Set Period button as required. When using the
Start time and End time fields, remember that time is specified in increments of five
minutes. You cannot specify a period shorter than five minutes, and you can only use
times like 12:00, 12.05, 12:10, 12:15, etc. If you specify a time outside of the five-minute
intervals, such as 12:13, you will get an error message.
Configure when cameras should do what
Use the scheduling feature to configure when:
Cameras should be online (that is transfer video to Milestone Husky product)
Cameras should use speedup (that is use a higher than normal frame rate)
You want to receive email and/or SMS notifications regarding cameras
PTZ cameras should patrol, and according to which patrolling profile
Archiving should take place
See Configure general scheduling and archiving (on page 131) and Configure camera-specific
schedules (on page 66).
Configure motion detection
To configure motion detection, do the following:
1. In the Management Application navigation pane, expand Advanced Configuration, expand
Cameras and Storage Information, right-click the relevant camera, and select Properties.
2. In the Camera Properties window, select the Recording Properties tab, and select the
relevant settings (see "About motion detection settings" on page 65).
3. Select the Motion Detection tab. If there are any areas to exclude from motion detection (for
example, if the camera covers an area where a tree is swaying in the wind), you can exclude
that area (see "Exclude regions" on page 53) by selecting it with your mouse.
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Advanced configuration
Moves the PTZ camera up and to the left
Moves the PTZ camera up
Moves the PTZ camera up and to the right
Moves the PTZ camera to the left
4. Fill in the relevant properties (see "Motion detection & exclude regions" on page 95). Note that
there are some differences in motion-detection behavior for PTZ cameras (see "About motion
detection and PTZ cameras" on page 66).
Disable or delete cameras
All cameras are enabled by default. This means that video from the cameras can be transferred to
your system if the cameras are scheduled to be online (see "Online period" on page 135).
To disable a camera:
1. In the Management Application's navigation pane, expand Advanced Configuration, expand
Cameras and Storage Information, double-click the camera you want to disable, and clear
the Enabled box.
2. Save your configuration changes by clicking Save in the yellow notification bar in the upperright corner of the Management Application.
To delete a camera, you have to delete the hardware device (see "Delete hardware devices" on page
59). If you delete the hardware device, you also delete any attached microphones or speakers. If you
do not want this, consider disabling the camera instead.
Move PTZ type 1 and 3 to required positions
For PTZ types 1 and 3, you can move the PTZ camera to required positions in several different ways:
1. Click the required position in the camera preview (if supported by the camera).
2. Use the sliders located near the camera preview to move the PTZ camera along each of its
axes: the X-axis (for panning left/right), the Y-axis (for tilting up/down), and the Z-axis (for
zooming in and out; to zoom in, move the slider towards Tele; to zoom out, move the slider
towards Wide).
3. Use the navigation buttons:
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Advanced configuration
Moves the PTZ camera to its home position (that is default
position)
Moves the PTZ camera to the right
Moves the PTZ camera down and to the left
Moves the PTZ camera down
Moves the PTZ camera down and to the right
Zooms out (one zoom level per click)
Zooms in (one zoom level per click)
Name
Description
Template
The template can help you configure similar properties quickly. Say
you have 20 cameras and you want to change the recording path,
archiving path, and retention time for all of them. Instead of having
to enter the same three pieces of information 20 times, you can
simply enter them once in the template, and then apply the template
to the 20 cameras with only two clicks.
Apply Template
Select which cameras you want to apply the template for. Use one
of the two Set buttons to actually apply the template.
Camera Name
The name as it appears in the Management Application as well as
in clients. You can overwrite the existing name with a new one.
Names must be unique, and must not contain any of these special
characters: < > & ' " \ / : * ? | [ ]
Recording and storage properties
Recording and archiving paths
When you configure video and recording (see "About video and recording configuration" on page 64),
you can specify certain properties for many cameras in one go. Either in order to speed up things, or
because the properties in question are shared by all cameras rather than being specific to individual
cameras.
All properties on a white background are editable, properties on a light blue background cannot be
edited. Note that all of the properties can also be specified individually for each camera.
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Advanced configuration
Name
Description
Shortcut
Users of the Smart Client can take advantage of keyboard
shortcuts, some of which let the users toggle between viewing
different cameras. Such shortcuts include numbers which are used
to identify each camera.
Shortcut numbers must be unique for each camera. A camera
shortcut number must not contain any letters or special characters,
and must not be longer than eight digits.
Examples of correct camera shortcut numbers: 3, 12345678.
Examples of incorrect camera shortcut numbers: Cam#3,
123456789.
More information about using the keyboard shortcuts is available in
the separate documentation for the Smart Client.
Recording Path
Path to the folder in which the camera's database should be stored.
Default is C:\MediaDatabase. To browse for another folder, click the
browse icon next to the required cell. You can only specify a path to
a folder on a local drive. You cannot specify a path to a network
drive. If you use a network drive, it is not be possible to save
recordings if the network drive becomes unavailable.
If you change the recording path, and you have existing recordings
at the old location, you are asked whether you want to move the
recordings to the new location (recommended), leave them at the
old location, or delete them.
Tip: If you have several cameras, and several local drives are
available, you can improve performance by distributing individual
cameras' databases across several drives.
Archiving Path
Only editable if not using dynamic paths for archiving (see "About
archiving" on page 126). Path to the folder in which the camera's
archived recordings should be stored. Default is C:\MediaDatabase.
To browse for another folder, click the browse icon next to the
relevant cell. If you change the archiving path, and there are
existing archived recordings at the old location, you are asked
whether you want to move the archived recordings to the new
location (recommended), leave them at the old location, or delete
them. Note that if you move archived recordings, Milestone Husky
product will also archive what is currently in the camera database.
In case you wonder why the camera database is empty just after
you have moved archived recordings, this is the reason.
Retention time
Total amount of time for which you want to keep recordings from
the camera (that is, recordings in the camera's database as well as
any archived recordings). Default is 7 days.
Retention time covers the total amount of time you want to keep
recordings for. In earlier Milestone Husky product versions, time
limits were specified separately for the database and archives.
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Advanced configuration
Name
Description
Camera
Click the Open button to configure detailed and/or camera-specific
settings (such as event notification, PTZ preset positions, and
fisheye view areas) for the selected camera.
Select All
Click button to select all cameras in the Apply Template column.
Clear All
Click button to clear all selections in the Apply Template column.
Set selected template value on
selected cameras
Apply only a selected value from the template to selected cameras.
Tip: To select more than one value press CTRL while selecting.
Set all template values on
selected cameras
Apply all values from the template to selected cameras.
Name
Description
Enable dynamic path
selection archives
Enables the use of dynamic path selection, allowing you to select
which paths you want to use. The list of selectable paths initially
represents all drives on the server, both local and mapped drives.
You can add further paths with the New path feature below the list.
Use
Select particular paths for use as dynamic archiving paths. You can
also select a previously manually added path for removal (see
description of Remove button in the following).
Drive
Letter representing the drive in question, for example C:.
Path
Path to where you save the files, for example C:\ or
\\OurServer\OurFolder\OurSubfolder\.
Drive Size
Total size of the drive.
Dynamic path selection
When you configure video and recording (see "About video and recording configuration" on page 64),
you can specify certain properties for many cameras in one go. In the case of Dynamic Path Selection,
this is because the properties are shared by all cameras.
With dynamic archiving (see "About archiving" on page 126) paths, you specify a number of different
archiving paths, usually across several drives. If the path containing the Milestone Husky product
database is on one of the drives you have selected for archiving, Milestone Husky product always tries
to archive to that drive first. If not, Milestone Husky product automatically archives to the archiving
drive with the most available space at any time, provided there is not a camera database using that
drive. Which drive has the most available space may change during the archiving process, and
archiving may therefore happen to several archiving drives during the same process. This fact will
have no impact on how users find and view archived recordings.
Dynamic archiving paths are general for all your cameras. You cannot configure dynamic archiving
paths for individual cameras.
All properties on a white background are editable, properties on a light blue background cannot be
edited.
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Advanced configuration
Name
Description
Free Space
Amount of unused space left on the drive.
New path
Specify a new path, and add it to the list using the Add button.
Paths must be reachable by the surveillance system server, and
you must specify the path using the UNC (Universal Naming
Convention) format, example: \\server\volume\directory\. When the
new path is added, you can select it for use as a dynamic archiving
path.
Add
Add the path specified in the New path field to the list.
Remove
Remove a selected path—which has previously been manually
added—from the list. You cannot remove any of the initially listed
paths, not even when they are selected.
Name
Description
Template
The template can help you configure similar properties quickly. Say
you have 20 cameras and you want to change the recording path,
archiving path, and retention time for all of them. Instead of having
to enter the same three pieces of information 20 times, you can
simply enter them once in the template, and then apply the template
to the 20 cameras with only two clicks.
Apply Template
Select which cameras you want to apply the template for. Use one
of the two Set buttons to actually apply the template.
Camera Name
The name as it appears in the Management Application as well as
in clients. You can overwrite the existing name with a new one.
Names must be unique, and must not contain any of these special
characters: < > & ' " \ / : * ? | [ ]
Video recording
When you configure video and recording (see "About video and recording configuration" on page 64),
you can specify certain properties for many cameras in one go. Either in order to speed up things, or
because the properties in question are shared by all cameras rather than being specific to individual
cameras.
In Milestone Husky product, the term recording means saving video and, if applicable, audio from
a camera in the camera's database on the surveillance system server. Video/audio is often saved
only when there is a reason to do so, for example as long as motion is detected, when an event occurs
and until another event occurs, or within a certain period of time.
All properties on a white background are editable, properties on a light blue background cannot be
edited. Note that all of the Video Recording properties can also be specified individually for each
camera (see "Recording" on page 90).
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Advanced configuration
Name
Description
Record on
Select under which conditions video from the camera should be
recorded:
Always: Record whenever the camera is enabled (see
"General" on page 85) and scheduled to be online (see
"Online period" on page 135) (the latter allows for timebased recording).
Never: Never record. Live video will be displayed, but—
since no video is kept in the database—users will not be
able to play back video from the camera.
Motion Detection: Select this to record video in which
motion (see "Motion detection & exclude regions" on page
95) is detected. Unless post-recording (see the following) is
used, recording will stop immediately after the last motion is
detected.
Event: Select this to record video when an event occurs
and until another event occurs. Use of recording on event
requires that events have been defined, and that you select
start and stop events.
Motion Detection and Event: Select this to record video in
which motion is detected, or when an event occurs and until
another event occurs. Remember to select start and stop
events in the neighboring columns.
Start Event
Select required start event. Recording will begin when the start
event occurs (or earlier if using pre-recording; see the following).
Stop Event
Select required stop event. Recording will end when the stop event
occurs (or later if using post-recording; see the following).
Pre-recording
You can store recordings from periods preceding detected motion
and/or start events. Select check box to enable this feature. Specify
the required number of seconds in the neighboring column.
Seconds [of pre-recording]
Specify the number of seconds for which you want to record video
from before recording start conditions (that is motion or start event)
are met. Usually, only some seconds of pre-recording is required,
but you can specify up to 65535 seconds of pre-recording,
corresponding to 18 hours, 12 minutes and 15 seconds. However, if
specifying a very long pre-recording time, you can potentially run
into a scenario where your pre-recording time spans scheduled or
unscheduled archiving (see "About archiving" on page 126) times.
That can be problematic since pre-recording does not work well
during archiving.
Post-recording
You can store recordings from periods following detected motion
and/or stop events. Select check box to enable this feature. Specify
the required number of seconds in the neighboring column.
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Advanced configuration
Name
Description
Seconds [of post-recording]
Specify the number of seconds for which you want to record video
from after recording stop conditions (that is motion or stop event)
are met. Usually, only some seconds of post-recording is required,
but you can specify up to 65535 seconds of post-recording,
corresponding to 18 hours, 12 minutes and 15 seconds. However, if
specifying a very long post-recording time, you can potentially run
into a scenario where your post-recording time spans scheduled or
unscheduled archiving times. That can be problematic since postrecording does not work well during archiving.
Camera
Click the Open button to configure detailed and/or camera-specific
settings (such as event notification, PTZ preset positions, and
fisheye view areas) for the selected camera.
Select All
Click button to select all cameras in the Apply Template column.
Clear All
Click button to clear all selections in the Apply Template column.
Set selected template value on
selected cameras
Apply only a selected value from the template to selected cameras.
Set all template values on
selected cameras
Apply all values from the template to selected cameras.
Name
Description
Frame Rate
Required average frame rate for video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour).
If the camera uses the MJPEG video format
With MJPEG, you can define frame rates for regular as well as speedup modes. If the camera offers
dual stream, you can also enable this.
Note that there are three places where you can set frame rate:
Live Frame Rate - used for the regular recording stream
Live Frame Rate - used when speeding up recordings in connection with motion detection or
similar functionality.
FPS (Frames per second) - used for the additional stream used for live viewing.
Regular frame rate mode:
Properties available for all XProtect software versions:
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Name
Description
Live Frame Rate
Required average frame rate for live video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour).
If the camera supports dual stream and dual stream is enabled, the
Live Frame Rate column will be read-only with the value Dual
streaming—which cannot be altered.
Recording Frame Rate
Required average frame rate for recorded video from the camera.
Select number of frames, then select the time unit interval (second,
minute or hour). The frame rate must be higher than the frame rate
specified under normal mode.
Enable speedup frame rate
The speedup feature lets you use a higher than normal frame rate if
motion is detected and/or an event occurs. When you enable
speedup, further columns for specifying speedup details become
available.
Frame Rate
Speedup frame rate for viewing video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour). The frame rate must be higher than the frame rate
specified under normal mode.
On motion
Select this check box to use the speedup frame rates when motion
is detected. The camera will return to the normal frame rates two
seconds after the last motion is detected.
On event
Select this check box to use the speedup frame rates when an
event occurs and until another event occurs. Use of speedup on
event requires that events have been defined, and that you select
start and stop events in the neighboring lists.
Start Event
Select required start event. The camera will begin using the
speedup frame rates when the start event occurs.
Stop Event
Select required stop event. The camera will return to the normal
frame rates when the stop event occurs.
Live Frame Rate
Required average frame rate for live video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour). The frame rate must be higher than the frame rate
specified under normal mode.
If the camera supports dual stream and dual stream is enabled, the
Live Frame Rate column will be read-only with the value Dual
streaming—which cannot be altered.
Recording Frame Rate
Required average frame rate for recorded video from the camera.
Select number of frames, then select the time unit interval (second,
minute or hour). The frame rate must be higher than the frame rate
specified under normal mode.
Tip: Speedup does not necessarily have to be based on motion- or events, you can also use
scheduling (see "Speedup" on page 135) to configure speedup based on particular periods of time. If
you prefer such time-based speedup, you should still enable the use of speedup by selecting the
Enable speedup check box.
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Advanced configuration
Name
Description
Enable dedicated live stream
This additional stream feature lets you use the alternative stream of
the camera. It enables two independent streams to the recording
server—a stream for live viewing and another stream for recording
purposes, with different resolution, encoding, and frame rate.
Stream
Select the type of the live stream. Stream settings for viewing live
video and for recording video may very well be different in order to
get the best result.
Resolution
Select the resolution of the camera.
FPS
Select the camera's live frame rate per second (FPS)
Name
Description
Frame rate per second
Frame rate for viewing live and recorded video from the camera.
Select number of frames per second.
Record keyframes only
Keyframes stored at specified intervals record the entire view of the
camera, whereas the following frames record only pixels that
change. This helps greatly reducing the size of MPEG files. Select
the check box if you only want to record keyframes. Note that you
can specify exceptions if motion is detected or events occur.
Record all frames on motion
Allows you to make exceptions if you have selected to record
keyframes only. Select this check box to record all frames when
motion is detected. Two seconds after the last motion is detected,
the camera will return to recording keyframes only.
Record all frames on event
Allows you to make exceptions if you have selected to record
keyframes only. Select this check box to record all frames when an
event occurs and until another event occurs. Use of this feature
requires that events have been defined, and that you select start
and stop events in the neighboring lists.
Tip: If you have not yet defined any suitable events, you can quickly
do it: use the Configure events list, located below the other fields.
Start Event
Use when recording on Event or Motion Detection & Event.
Select required start event. The camera will begin recording all
frames when the start event occurs.
Stop Event
Select required stop event. The camera will again only recording
keyframes when the stop event occurs.
Dual stream:
This feature is only available on cameras supporting dual stream.
If the camera uses the MPEG video format
With MPEG, you can define frame rate and other settings:
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Advanced configuration
Name
Description
Enable dedicated live stream
This additional stream feature lets you use the alternative stream of
the camera. It enables two independent streams to the recording
server—a stream for live viewing and another stream for recording
purposes, with different resolution, encoding, and frame rate.
Stream
Select the type of the live stream. Stream settings for viewing live
video and for recording video may very well be different in order to
get the best result.
Resolution
Select the resolution of the camera.
FPS
Select the camera's live frame rate per second (FPS)
Name
Description
Enable manual recording
Select check box to enable manual recording and specify further
details.
Default duration of manual
recording
Period of time (in seconds) during which user-driven recording take
place. Default duration is 300 seconds, corresponding to five
minutes.
Maximum duration of manual
recording
Maximum allowed period of time for user-driven recording. This
maximum is not relevant in connection with manual recording
started from the Smart Client, since such manual recording will
always take place for a fixed time. In some installations it is,
however, also possible to combine manual recording with thirdparty applications if integrating these with Milestone Husky product
through an API or similar, and in such cases specifying a maximum
duration may be relevant. If you are simply using manual recording
in connection with the Smart Client, disregard this property.
Dual stream:
This feature is only available on cameras supporting dual stream.
Manual recording
When you configure video and recording (see "About video and recording configuration" on page 64),
you can specify certain properties for many cameras in one go. In the case of Manual recording, it is
because the properties are shared by all cameras.
When manual recording is enabled, Smart Client users with the necessary rights (see "Configure user
and group rights" on page 166) can manually start recording if they see something of interest while
viewing live video from a camera which is not already recording.
If enabled, manual recording can take place even if recording for individual cameras (see "Recording"
on page 90) is set to Never or Conditionally.
When started from the Smart Client, such user-driven recording will always take place for a fixed time,
for example for five minutes.
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Advanced configuration
Name
Description
Template
The template can help you configure similar properties quickly. Say
you have 20 cameras and you want to change the recording path,
archiving path, and retention time for all of them. Instead of having
to enter the same three pieces of information 20 times, you can
simply enter them once in the template, and then apply the template
to the 20 cameras with only two clicks.
Apply Template
Select which cameras you want to apply the template for. Use one
of the two Set buttons to actually apply the template.
Select All
Click button to select all cameras in the Apply Template column.
Clear All
Click button to clear all selections in the Apply Template column.
Set selected template value on
selected cameras
Apply only a selected value from the template to selected cameras.
Tip: To select more than one value press CTRL while selecting.
Set all template values on
selected cameras
Apply all values from the template to selected cameras.
Camera Name
The name as it appears in the Management Application as well as
in clients. You can overwrite the existing name with a new one.
Names must be unique, and must not contain any of these special
characters: < > & ' " \ / : * ? | [ ]
Name
Description
Frame Rate
Required average frame rate for video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour).
Frame rate - MJPEG
When you configure video and recording (see "About video and recording configuration" on page 64),
you can specify certain properties for many cameras in one go. Either in order to speed up things, or
because the properties in question are shared by all cameras rather than being specific to individual
cameras.
All properties on a white background are editable, properties on a light blue background cannot be
edited. Note that all of the Frame rate - MJPEG properties can also be specified individually for each
camera (see "Recording" on page 90) using MJPEG.
Template and common properties
Regular frame rate properties
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Name
Description
Time Unit
Select required unit for live and recording frame rates (per second,
minute, or hour). Note that you can only select time bases that let
you speed up frame rates. Example: If you have specified 15
frames per second in normal mode, you cannot specify 16 frames
per minute or hour in speedup mode.
Camera
Click the Open button to configure detailed and/or camera-specific
settings (such as event notification, PTZ preset positions, and
fisheye view areas) for the selected camera.
Live Frame Rate
Required average frame rate for live video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour).
If the camera supports dual stream and dual stream is enabled, the
Live Frame Rate column will be read-only with the value Dual
streaming—which cannot be altered.
Recording Frame Rate
Required average frame rate for recorded video from the camera.
Select number of frames, then select the time unit interval (second,
minute or hour). The frame rate must be higher than the frame rate
specified under normal mode.
Name
Description
Enable Speedup
The speedup feature lets you use a higher than normal frame rate if
motion is detected and/or an event occurs. When you enable
speedup, further columns for specifying speedup details become
available.
Frame Rate
Speedup frame rate for viewing video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour). The frame rate must be higher than the frame rate
specified under normal mode.
Time Unit
Select required unit for live and recording frame rates (per second,
minute, or hour). Note that you can only select time bases that let
you speed up frame rates. Example: If you have specified 15
frames per second in normal mode, you cannot specify 16 frames
per minute or hour in speedup mode.
Speedup frame rate properties
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Advanced configuration
Name
Description
Speedup On
Motion Detection: Select this to speed up when motion
(see "Motion detection & exclude regions" on page 95) is
detected. Normal frame rates will be resumed immediately
after the last motion is detected.
Event: Select this to speed up when an event occurs and
until another event occurs. Use of speedup on event
requires that events have been defined, and that you select
start and stop events in the neighboring columns.
Tip: If you have not yet defined any suitable events, you
can quickly do it: use the Configure events list, located
below the other fields.
Motion Detection & Event: Select this to speed up when
motion is detected, or when an event occurs and until
another event occurs. Remember to select start and stop
events in the neighboring columns.
Schedule Only
Select this to speed up according to the camera's speedup
schedule (see "Speedup" on page 135) only.
Start Event
Select required start event. The camera will begin using the
speedup frame rates when the start event occurs.
Stop Event
Select required stop event. The camera will return to the normal
frame rates when the stop event occurs.
Camera
Click the Open button to configure detailed and/or camera-specific
settings (such as event notification, PTZ preset positions, and
fisheye view areas) for the selected camera.
Live Frame Rate
Required average frame rate for live video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour). The frame rate must be higher than the frame rate
specified under normal mode.
If the camera supports dual stream and dual stream is enabled, the
Live Frame Rate column will be read-only with the value Dual
streaming—which cannot be altered.
Recording Frame Rate
Required average frame rate for recorded video from the camera.
Select number of frames, then select the time unit interval (second,
minute or hour). The frame rate must be higher than the frame rate
specified under normal mode.
Frame Rate - MPEG
When you configure video and recording (see "About video and recording configuration" on page 64),
you can specify certain properties for many cameras in one go. Either in order to speed up things, or
because the properties in question are shared by all cameras rather than being specific to individual
cameras.
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Advanced configuration
Name
Description
Template
The template can help you configure similar properties quickly. Say
you have 20 cameras and you want to change the recording path,
archiving path, and retention time for all of them. Instead of having
to enter the same three pieces of information 20 times, you can
simply enter them once in the template, and then apply the template
to the 20 cameras with only two clicks.
Apply Template
Select which cameras you want to apply the template for. Use one
of the two Set buttons to actually apply the template.
Camera Name
The name as it appears in the Management Application as well as
in clients. You can overwrite the existing name with a new one.
Names must be unique, and must not contain any of these special
characters: < > & ' " \ / : * ? | [ ]
Dual Stream
Allows you to check if dual streaming is enabled on the camera(s).
Note that the information is read-only. For cameras that support
dual streaming, this can be enabled/disabled as part of individual
cameras' Video (on page 86) properties.
Live FPS
Select the camera's live frame rate per second (FPS).
Camera
Click the Open button to configure detailed and/or camera-specific
settings (such as event notification, PTZ preset positions, and
fisheye view areas) for the selected camera.
Select All
Click button to select all cameras in the Apply Template column.
Clear All
Click button to clear all selections in the Apply Template column.
Set selected template value on
selected cameras
Apply only a selected value from the template to selected cameras.
Set all template values on
selected cameras
Apply all values from the template to selected cameras.
Record Keyframe Only
Keyframes stored at specified intervals record the entire view of the
camera, whereas the following frames record only pixels that
change; this helps greatly reduce the size of MPEG files. Select the
check box if you only want to record keyframes.
Note that you can also specify all of the Frame Rate - MPEG properties individually for each camera
(see "Recording" on page 90) using MPEG.
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Advanced configuration
Name
Description
Record All Frames on
Allows you to make exceptions if you have selected to record
keyframes only.
Motion Detection: Select this to record all frames when
motion is detected. Two seconds after the last motion (see
"Motion detection & exclude regions" on page 95) is
detected, the camera will return to recording keyframes
only.
Event: Select this to record all frames when an event
occurs and until another event occurs. Requires that events
have been defined, and that you select start and stop
events in the neighboring columns.
Tip: If you have not yet defined any suitable events, you
can quickly do it: use the Configure events list, located
below the other fields.
Motion Detection & Event: Select this to record all frames
when motion is detected, or when an event occurs and until
another event occurs. Remember to select start and stop
events in the neighboring columns.
Schedule only: Select this to record all frames according to
the camera's speedup schedule (see "Speedup" on page
135) only.
Start Event
Use when recording on Event or Motion Detection & Event.
Select required start event. The camera will begin recording all
frames when the start event occurs.
Stop Event
Select required stop event. The camera will again only recording
keyframes when the stop event occurs.
Name
Description
Always
Always record audio on all applicable cameras.
Never
Never record audio on any cameras. Note that even though audio is
never recorded, it is still be possible to listen to live audio in the
Smart Client.
Audio recording
When you configure video and recording (see "About video and recording configuration" on page 64)
for specific cameras, you can determine whether audio should be recorded or not. Your choice applies
for all cameras on your Milestone Husky product system.
If you record audio, it is important that you note the following:
Audio recording affects video storage capacity: Audio is recorded to the associated camera’s
database. Therefore, it is important to bear in mind that the database is likely to become full
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Advanced configuration
Name
Description
Template
The template can help you configure similar properties quickly. Say
you have 20 cameras and you want to change the recording path,
archiving path, and retention time for all of them. Instead of having
to enter the same three pieces of information 20 times, you can
simply enter them once in the template, and then apply the template
to the 20 cameras with only two clicks.
Apply Template
Select which cameras you want to apply the template for. Use one
of the two Set buttons to actually apply the template.
Camera Name
The name as it appears in the Management Application as well as
in clients. You can overwrite the existing name with a new one.
Names must be unique, and must not contain any of these special
characters: < > & ' " \ / : * ? | [ ]
Default Microphone
Select a default microphone.
Tip: Note that you can select microphones attached to another
hardware device than the selected camera.
earlier if you record audio and video than if you only record video. The fact that the database
becomes full is not in itself a problem since Milestone Husky product automatically archives
(see "About archiving" on page 126) data if the database becomes full. However, you may
need additional archiving space if you record audio.
o Example: If you use MPEG4, each one-second video GOP (Group Of Pictures) are stored
in one record in the database. Each second of audio will also be stored in one record in the
database. This reduces the database’s video storage capacity to half its capacity, because
half of the database’s records is used for storing audio. Consequently, the database runs
full sooner, and automatic archiving takes place more often than if you were only recording
video.
o Example: If you use MJPEG, audio is stored in one record for every JPEG for as long as
the audio block size does not exceed the time between the JPEGs. In extreme cases, this
reduces the database’s video storage capacity to half its capacity, because half of the
database’s records is used for storing audio. If you use very high frame rates, which
means less time between each JPEG, a smaller portion of the database is used for storing
audio records, and consequently a larger portion is available for storing video. The result is
that the database runs full sooner, and automatic archiving takes place more often than if
you were only recording video.
Above examples are simplified. The exact available video storage capacity also depends on
GOP/JPEG and audio kilobyte size.
Audio selection
When you configure video and recording (see "About video and recording configuration" on page 64),
you can specify certain properties for many cameras in one go. Either in order to speed up things, or
because the properties in question are shared by all cameras rather than being specific to individual
cameras. With a default microphone and/or speaker selected for a camera, audio from the microphone
and/or speaker is automatically used when you view video from the camera. Note that all of the
properties can also be specified individually for each camera.
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Name
Description
Camera
Click the Open button to configure detailed and/or camera-specific
settings (such as event notification, PTZ preset positions, and
fisheye view areas) for the selected camera.
Select All
Click button to select all cameras in the Apply Template column.
Clear All
Click button to clear all selections in the Apply Template column.
Set selected template value on
selected cameras
Apply only a selected value from the template to selected cameras.
Tip: To select more than one value press CTRL while selecting.
Set all template values on
selected cameras
Apply all values from the template to selected cameras.
Default Speaker
Select a default speaker.
Name
Description
Drive
Letter representing the drive in question, for example C:.
Path
Path to where you save the files, for example C:\ or
\\OurServer\OurFolder\OurSubfolder\.
Usage
What the storage area is used for, for example recording or
archiving.
Drive Size
Total size of the drive.
Video Data
Amount of video data on the drive.
Other Data
Amount of other data on the drive.
Free Space
Amount of unused space left on the drive.
Storage information
The storage information lets you view how much storage space you have on your Milestone Husky
product system—and, not least, how much of it is free:
Tip: To quickly view disk space usage in a pie chart format, select the line representing the drive you
are interested in.
Camera properties
General
When you configure video and recording (see "About video and recording configuration" on page 64)
for specific cameras, properties include:
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Advanced configuration
Name
Description
Enabled
Cameras are by default enabled, meaning that provided they are
scheduled to be online (see "Online period" on page 135) and that
they can to transfer video to Milestone Husky product. You can
disable an individual camera, in which case no video/audio is
transferred from the camera source to your system.
Preview
Select this check box to show a preview of your camera's video. If
you clear the check box, your system does not show a preview for
your camera.
Camera Name
The name as it appears in the Management Application as well as
in clients. You can overwrite the existing name with a new one.
Names must be unique, and must not contain any of these special
characters: < > & ' " \ / : * ? | [ ]
Camera shortcut number
Users of XProtect Smart Client can take advantage of keyboard
shortcuts, some of which let the users toggle between viewing
different cameras. Such shortcuts include numbers which are used
to identify each camera.
Shortcut numbers must be unique for each camera. A camera
shortcut number must not contain any letters or special characters,
and must not be longer than eight digits. Examples of correct
camera shortcut numbers: 3, 12345678. Examples of incorrect
camera shortcut numbers: Cam#3, 123456789.
More information about using the keyboard shortcuts is available in
the separate documentation for XProtect Smart Client.
Note: These properties are to a large extent camera-specific. Since such properties vary from camera
to camera, descriptions in the following are for guidance only. If you can access the selected camera,
a live preview is displayed. Click the Camera Settings... button to open a separate window with
properties for the selected camera.
The video properties typically let you control bandwidth, brightness, compression, contrast, resolution,
rotation, and more by overwriting existing values of selecting new ones. When you adjust video
settings, you can—for most cameras—preview the effect of your settings in an image below the fields.
Video settings may feature an Include Date and Time setting. If set to Yes, date and time from the
camera are included in video. Note, however, that cameras are separate units which may have
separate timing devices, power supplies, etc. Camera time and Milestone Husky product system time
may therefore not correspond fully, and this may occasionally lead to confusion. As all frames are
time-stamped by your system upon reception, and exact date and time information for each image is
already known, it is recommended that the setting is set to No.
For consistent time synchronization, you may—if supported by the camera—automatically synchronize
camera and system time through a time server.
Video
When you configure video and recording for specific cameras, properties include:
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Advanced configuration
Name
Description
Frame Rate
Required average frame rate for video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour).
Live Frame Rate
Required average frame rate for live video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour).
If the camera supports dual stream and dual stream is enabled, the
Live Frame Rate column will be read-only with the value Dual
streaming—which cannot be altered.
Recording Frame Rate
Required average frame rate for recorded video from the camera.
Select number of frames, then select the time unit interval (second,
minute or hour). The frame rate must be higher than the frame rate
specified under normal mode.
Name
Description
Enable speedup frame rate
The speedup feature lets you use a higher than normal frame rate if
motion is detected and/or an event occurs. When you enable
speedup, further columns for specifying speedup details become
available.
Frame Rate
Speedup frame rate for viewing video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour). The frame rate must be higher than the frame rate
specified under normal mode.
On motion
Select this check box to use the speedup frame rates when motion
is detected. The camera will return to the normal frame rates two
seconds after the last motion is detected.
If the camera uses MJPEG video format
With MJPEG, you can define frame rates for regular as well as speedup modes. If the camera offers
dual stream, you can also enable this.
Note that there are three places where you can set frame rate:
Live Frame Rate - used for the regular recording stream
Live Frame Rate - used when speeding up recordings in connection with motion detection or
similar functionality.
FPS (Frames per second) - used for the additional stream used for live viewing.
Regular frame rate mode:
Properties available for all XProtect software versions:
Speedup frame rate mode:
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Advanced configuration
Name
Description
On event
Select this check box to use the speedup frame rates when an
event occurs and until another event occurs. Use of speedup on
event requires that events have been defined, and that you select
start and stop events in the neighboring lists.
Tip: If you have not yet defined any suitable events, you can quickly
do it: use the Configure events list, located below the other fields.
Start Event
Select required start event. The camera will begin using the
speedup frame rates when the start event occurs.
Stop Event
Select required stop event. The camera will return to the normal
frame rates when the stop event occurs.
Live Frame Rate
Required average frame rate for live video from the camera. Select
number of frames, then select the time unit interval (second, minute
or hour). The frame rate must be higher than the frame rate
specified under normal mode.
If the camera supports dual stream and dual stream is enabled, the
Live Frame Rate column will be read-only with the value Dual
streaming—which cannot be altered.
Recording Frame Rate
Required average frame rate for recorded video from the camera.
Select number of frames, then select the time unit interval (second,
minute or hour). The frame rate must be higher than the frame rate
specified under normal mode.
Name
Description
Enable dedicated live stream
This additional stream feature lets you use the alternative stream of
the camera. It enables two independent streams to the recording
server—a stream for live viewing and another stream for recording
purposes, with different resolution, encoding, and frame rate.
Stream
Select the type of the live stream. Stream settings for viewing live
video and for recording video may very well be different in order to
get the best result.
Resolution
Select the resolution of the camera.
FPS
Select the camera's live frame rate per second (FPS)
Tip: Speedup does not necessarily have to be based on motion- or events, you can also use
scheduling (see "Speedup" on page 135) to configure speedup based on particular periods of time. If
you prefer such time-based speedup, you should still enable the use of speedup by selecting the
Enable speedup check box.
Dual stream:
This feature is only available on cameras supporting dual stream.
If the camera uses MPEG video format
With MPEG, you can define frame rate and other settings:
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Advanced configuration
Name
Description
Frame rate per second
Frame rate for viewing live and recorded video from the camera.
Select number of frames per second.
Record keyframes only
Keyframes stored at specified intervals record the entire view of the
camera, whereas the following frames record only pixels that
change. This helps greatly reducing the size of MPEG files. Select
the check box if you only want to record keyframes. Note that you
can specify exceptions if motion is detected or events occur.
Record all frames on motion
Allows you to make exceptions if you have selected to record
keyframes only. Select this check box to record all frames when
motion is detected. Two seconds after the last motion is detected,
the camera will return to recording keyframes only.
Record all frames on event
Allows you to make exceptions if you have selected to record
keyframes only. Select this check box to record all frames when an
event occurs and until another event occurs. Use of this feature
requires that events have been defined, and that you select start
and stop events in the neighboring lists.
Tip: If you have not yet defined any suitable events, you can quickly
do it: use the Configure events list, located below the other fields.
Start Event
Use when recording on Event or Motion Detection & Event.
Select required start event. The camera will begin recording all
frames when the start event occurs.
Stop Event
Select required stop event. The camera will again only recording
keyframes when the stop event occurs.
Name
Description
Enable dedicated live stream
This additional stream feature lets you use the alternative stream of
the camera. It enables two independent streams to the recording
server—a stream for live viewing and another stream for recording
purposes, with different resolution, encoding, and frame rate.
Stream
Select the type of the live stream. Stream settings for viewing live
video and for recording video may very well be different in order to
get the best result.
Resolution
Select the resolution of the camera.
FPS
Select the camera's live frame rate per second (FPS)
Dual stream:
This feature is only available on cameras supporting dual stream.
Audio
When you configure video and recording (see "About video and recording configuration" on page 64)
for specific cameras, properties include the possibility of selecting a default microphone and/or
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Advanced configuration
Name
Description
Default Microphone
Select a default microphone.
Tip: Note that you can select microphones attached to another
hardware device than the selected camera.
Default Speaker
Select a default speaker.
Name
Description
Always
Record whenever the camera is enabled (see "General" on page
85) and scheduled to be online (see "Online period" on page 135)
(the latter allows for time-based recording).
Never
Never record. Live video will be displayed, but—since no video is
kept in the database—users will not be able to play back video from
the camera.
Conditionally
Record when certain conditions are met. When you select this
option, specify required conditions (see the following) which
enables you to store recordings from periods preceding and
following detected motion and/or specified events.
Example: If you have defined that video should be stored when a
door is opened, being able to see what happened immediately prior
to the door being opened may also be important. Say you have
specified that video should be stored conditionally on event, with a
start event called Door Opened and a stop event called Door
Closed. With three seconds of pre-recording, video is recorded
from three seconds before Door Opened occurs and until Door
Closed occurs.
speaker for the camera. With a default microphone and/or speaker selected for a camera, audio from
the microphone and/or speaker is automatically used when you view video from the camera. If a
microphone and/or speaker is attached to the same hardware device as the camera, that particular
microphone and/or speaker is the camera's default microphone and/or speaker if you do not select
otherwise.
Available in all XProtect software versions:
The ability to select a default microphone or speaker for the camera is only available if at least one
microphone and/or speaker has been attached to a hardware device on the surveillance system.
Recording
The term recording means saving video and, if applicable, audio from a camera in the camera's
database on the surveillance system server. Video/audio is often saved only when there is a reason to
do so, for example as long as motion is detected, when an event occurs and until another event
occurs, or within a certain period of time.
When you configure video and recording (see "About video and recording configuration" on page 64)
for specific cameras, recording properties include:
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Advanced configuration
Name
Description
Built-in motion detection
Select this check box to record video in which motion (see "Motion
detection & exclude regions" on page 95) is detected. Unless postrecording (see the following) is used, recording will stop
immediately after the last motion is detected.
On event
Select this check box to record video when an event occurs and
until another event occurs. Use of recording on event requires that
events have been defined, and that you select start and stop events
in the neighboring lists.
Tip: If you have not yet defined any suitable events, you can quickly
do it: use the Configure events list, located below the other fields.
Start Event
Select required start event. Recording will begin when the start
event occurs (or earlier if using pre-recording; see the following).
Stop Event
Select required stop event. Recording will end when the stop event
occurs (or later if using post-recording; see the following).
Enable pre-recording
Available only when the option Conditional is selected. Specify the
number of seconds for which you want to record video from before
recording start conditions (that is motion or start event) are met.
Enable post-recording
Available only when the option Conditional is selected. Specify the
number of seconds for which you want to record video after
recording stop conditions (that is motion end or stop event) are met.
Note that manual recording (on page 78) may be enabled. With manual recording, users of XProtect
Smart Client with the necessary rights (see "Configure user and group rights" on page 166) can
manually start recording if they see something of interest while viewing live video from a camera which
is not already recording. If enabled, manual recording can take place even if recording for individual
cameras is set to Never or Conditionally.
Recording and archiving paths
When you configure video and recording (see "About video and recording configuration" on page 64)
for specific cameras, properties include:
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Advanced configuration
Component
Requirement
Recording Path
Path to the folder in which the camera's database should be stored.
Default is C:\MediaDatabase. To browse for another folder, click the
browse icon next to the required cell. You can only specify a path to
a folder on a local drive. You cannot specify a path to a network
drive. If you use a network drive, it is not be possible to save
recordings if the network drive becomes unavailable.
If you change the recording path, and you have existing recordings
at the old location, you are asked whether you want to move the
recordings to the new location (recommended), leave them at the
old location, or delete them.
Tip: If you have several cameras, and several local drives are
available, you can improve performance by distributing individual
cameras' databases across several drives.
Delete Database
Click button to delete all recordings in the database for the camera.
Archived recordings will not be affected.
IMPORTANT: Use with caution. All recordings in the database for
the camera will be permanently deleted. As a security measure, you
are asked to confirm the deletion.
Archiving Path
Only editable if not using dynamic paths for archiving (see "About
archiving" on page 126). Path to the folder in which the camera's
archived recordings should be stored. Default is C:\MediaDatabase.
To browse for another folder, click the browse icon next to the
relevant cell. If you change the archiving path, and there are
existing archived recordings at the old location, you are asked
whether you want to move the archived recordings to the new
location (recommended), leave them at the old location, or delete
them. Note that if you move archived recordings, Milestone Husky
product will also archive what is currently in the camera database.
In case you wonder why the camera database is empty just after
you have moved archived recordings, this is the reason.
Delete Archives
Click button to delete all archived recordings for the camera.
Recordings in the camera's regular database will not be affected.
The ability to delete is available regardless of whether you use a
single archiving path or dynamic archiving paths.
IMPORTANT: Use with caution. All archived recordings for the
camera are permanently deleted. As a security measure, you are
asked to confirm the deletion.
Retention time
Total amount of time for which you want to keep recordings from
the camera (that is, recordings in the camera's database as well as
any archived recordings). Default is 7 days.
Retention time covers the total amount of time you want to keep
recordings for. In earlier Milestone Husky product versions, time
limits were specified separately for the database and archives.
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Advanced configuration
Component
Requirement
Database Repair Action
Select which action to take if the database becomes corrupted:
Repair, scan, delete if fails: Default action. If the database
becomes corrupted, two different repair methods will be
attempted: a fast repair and a thorough repair. If both repair
methods fail, the contents of the database will be deleted.
Repair, delete if fails: If the database becomes corrupted, a
fast repair will be attempted. If the fast repair fails, the contents
of the database will be deleted.
Repair, archive if fails: If the database becomes corrupted, a
fast repair will be attempted. If the fast repair fails, the contents
of the database will be archived.
Delete (no repair): If the database becomes corrupted, the
contents of the database will be deleted.
Archive (no repair): If the database becomes corrupted, the
contents of the database will be archived.
If you choose an action to repair a corrupt database, this corrupt
database is closed while it is repaired. Instead, a new database is
created to allow recordings to continue.
XProtect Smart Client can often repair a corrupt database if it has
been archived. When you open the corrupt database in XProtect
Smart Client, XProtect Smart Client repairs the database
automatically if at all possible.
Tip: There are several things you can do to prevent (see "About
protecting recording databases from corruption" on page 194) that
your databases become corrupt in the first place.
Configure Dynamic Paths
With dynamic archiving paths, you specify a number of different
archiving paths, usually across several drives. If the drive
containing the camera's database is among the path you have
selected for dynamic archiving, Milestone Husky product always
tries to archive to that path first. If not, Milestone Husky product
automatically archives to the archiving drive with the most available
space at any time, provided there is not a camera database using
that drive. See also Dynamic path selection (on page 72).
Event notification
When you configure video and recording (see "About video and recording configuration" on page 64)
for specific cameras, properties include event notification:
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Advanced configuration
Three indicators are available for each camera in the
XProtect Smart Client:
The yellow event indicator. Lights up when a
relevant event has taken place.
A red motion indicator. Lights up when motion
has been detected.
An optional green video indicator. Lights up when
video is received from the camera.
You can turn off the bar in which the indicators are
displayed in the XProtect Smart Client. Do not turn off if
XProtect Smart Client must rely on event notifications.
About event notifications
Event notifications inform XProtect Smart Client users that an event has occurred on your Milestone
Husky product system. Event notifications can be valuable for client users, as they can quickly detect
that an event has occurred. Even though you configure event notifications separately for each camera,
you can select between all events on your Milestone Husky product system, regardless whether
events are manual, generic or originate on another hardware device than the camera itself.
In the XProtect Smart Client, event notification is given by a yellow indicator which lights up when a
relevant event has taken place. You can also add an optional sound on event notification in XProtect
Smart Client itself.
How to select required events
1. In the Available events list, select the relevant event. You can only select one event at a
time.
Tip: If you have not yet defined any suitable events, you can quickly do it: use the Configure
events list, located below the other fields.
2. Click the >> button to copy the selected event to the Selected Events list.
3. Repeat for each required event.
If you later want to remove an event from the Selected Events list, select the relevant event, and click
the << button.
Output
When you configure video and recording (see "About video and recording configuration" on page 64)
for specific cameras, you can also associate a camera with particular hardware output (see "Add a
hardware output" on page 111), for example the sounding of a siren or the switching on of lights.
Associated output can then be activated automatically when motion is detected in video from the
camera, or manually when Smart Client users with the necessary rights (see "Configure user and
group rights" on page 166) view live video from the camera.
1. In the Available output list, select the required output. It is only possible to select one output
at a time.
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Advanced configuration
Name
Description
Enable
Lets you enable or disable (see "About motion detection settings"
on page 65) the built-in motion detection.
Tip: If you have not yet defined any suitable output, you can quickly do it: Use the Configure
Output button, located below the other fields.
Tip: Even though output is configured separately for each camera, you can select between all
output on your Milestone Husky product system, regardless whether output originates on
another hardware device than the camera itself.
2. Click the >> button to copy the selected output to the:
o On manual activation list, in which case the output is available for manual activation in
the Smart Client.
- and/or -
o On motion detected list, in which case the output is activated when motion is detected in
video from the camera.
If required, the same output can appear on both lists.
3. Repeat for each required output.
If you later want to remove an output from the one of the lists, select the output in question, and click
the << button.
Motion detection & exclude regions
When you configure video and recording (see "About video and recording configuration" on page 64)
for specific cameras, adjusting motion detection is important because it may determine when video
from the camera is recorded, when e-mail notifications are generated, when hardware output (such as
lights or sirens) is activated, etc. Time spent on finding the best possible motion detection settings for
each camera may help you later avoid unnecessary recordings, notifications, etc. Depending on the
physical location of the camera, it may be a very good idea to test motion detection under different
physical conditions (day/night, windy/calm weather, etc.).
Before you configure motion detection for a camera, you should configure the camera's video
properties (see "General" on page 85), such as compression, resolution, etc.
Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance
server and the Management Application at the same time. Therefore, Milestone recommends that you
stop (see "Start and stop services" on page 170) the Recording Server service when you configure
such devices for motion detection and PTZ. See also View video from cameras in Management
Application (on page 195).
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Advanced configuration
Name
Description
Show grid
Lets you toggle the grid on and off. Toggling the grid off may
provide a less obscured view of the preview image; selection of
areas which should be excluded from motion detection takes place
the same way as when the grid is visible. When on, the preview
image will be divided into small sections by a grid. To define areas
which should be excluded from motion detection, drag the mouse
over the areas in the preview image while pressing the mouse
button down. Left mouse button selects a grid section; right mouse
button clears a grid section. Selected areas are highlighted in blue.
Include All
Lets you quickly select all grid sections in the preview image. This
can be useful if you want to exclude motion detection in most areas
of the image, in which case you can simply clear the few sections in
which you do not want to exclude motion detection.
Exclude All
Lets you quickly clear all grid sections in the preview image.
Sensitivity
Determines how much each pixel must change before it is regarded
as motion. With a high sensitivity, very little change in a pixel is
required before it is regarded as motion. Areas in which motion is
detected are highlighted in green in the preview image. Select a
slider position in which only detections you consider motion are
highlighted. The more you drag the slider to the left, the more of the
preview image becomes highlighted. This is because with a high
sensitivity even the slightest change in a pixel will be regarded as
motion. As an alternative to using the slider, you may specify a
value between 0 and 256 in the field next to the slider to control the
sensitivity setting.
Motion
Adjust the Motion slider so that motion detection is only triggered
by the required level of motion. The selected motion level is
indicated by the black vertical line in the Level bar above the
sliders. The black vertical line serves as a threshold. When motion
is above (to the right of) the selected level, the bar changes color
from green to red, indicating a positive motion detection.
Alternatively, specify a value between 0 and 10000 in the field on
the left to control the motion setting.
The more you drag the slider to the left, the more positive motion
detections you see because less change will be needed to trigger a
positive motion detection. The number of positive motion detections
may also affect the amount of video you record, the amount of
notifications you receive, etc.
Keyframe Only
If you want motion detection to take place only on keyframes of the
video stream to reduce the system resources used on motion
detection, select Keyframe only.
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Advanced configuration
Name
Description
Detection interval
Specify how often motion detection analysis is carried out on video
from the camera. The default is every 240 milliseconds (close to
once a quarter of a second). The interval is applied regardless of
your cameras' frame rate settings.
Adjusting this setting can help lower the amount of system
resources used on motion detection.
Detection resolution
Specify whether the full image or a selected percentage of the
image should be analyzed. For example, by specifying 25%, every
fourth pixel is analyzed instead of all pixels, reducing the system
resources used but also offering less accurate motion detection.
Name
Description
Enable
Enable the Privacy Masking feature.
Show grid
Toggle the grid on and off. Toggling the grid off may provide a less
obscured view of the preview image; selection of areas which
should be excluded from privacy masking takes place the same
way as when the grid is visible. When on, the preview image will be
divided into small sections by a grid. To define areas which should
be excluded from privacy masking, drag the mouse over the areas
in the preview image while pressing the mouse button down. Left
mouse button selects a grid section; right mouse button clears a
grid section. Selected areas are highlighted in red.
Show privacy mask
Toggle the red area indicating privacy masking on and off. Toggling
the red area off may provide a less obscured view of the preview
image.
Clear
Clear the privacy masking.
Name
Description
Enable 360° lens
Select check box to enable use of the 360° lens technology and to
be able to specify further properties.
Privacy masking
If you need to mask any areas of the camera image from viewing, set the following properties:
360° lens
360° lens technology allows you to view 360° panoramic video through an advanced lens. If a camera
is going to use 360° lens technology, you must enable the technology and, in some cases, enter a
special license key.
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Advanced configuration
Name
Description
Enable panomorph support
Select to enable panomorph support. Panomorph is an advanced
technology can provide high resolution in zones of interest, while at
the same time using fewer pixels than conventional fisheye
solutions.
Immervision Enables®
panomorph RPL number
When you enable the panomorph support functionality, you must
also select a Registered Panomorph Lens (RPL) number from the
ImmerVision Enables® panomorph RPL number list. This is to
ensure that the lens is correctly identified and configured with the
lens used with the camera. You can usually find the RPL number on
the lens itself or on the box it came in.
If you, at some point, want to add additional types of lenses, go to
File and select Import new lens types. Locate the .xml file that
contains information about the lens type and press OK.
For details of ImmerVison, panomorph lenses, and RPLs, see
http://www.immervision.com/en/home/index.php
(http://www.immervision.com/en/home/index.php).
Camera position/orientation
Choose whether the camera is mounted in the ceiling, on a wall or
on ground level.
Enable fisheye support
Select to enable fisheye support. Fisheye technology uses a wideangle lens to capture a hemispherical image, which can then be dewarped through configured fisheye settings (see "Fisheye" on page
98) for the camera in question.
License key
If required, enter your special fisheye license key and click OK, after
which you can configure fisheye settings for camera(s) attached to
the hardware device.
If you are unsure if you need a special fisheye license key, contact your system vendor for further
information.
Fisheye
When you configure video and recording (see "About video and recording configuration" on page 64)
for specific cameras, fisheye properties may be available. Fisheye is a technology that allows viewing
of 360-degree panoramic video through an advanced lens.
You will not see the fisheye properties until certain conditions are met: The camera must be either a
dedicated fisheye camera or be equipped with a special fisheye lens. A special fisheye license key is
also required. You enter the key when you configure the hardware device (see "Configure hardware
devices" on page 59) to which the fisheye camera is attached.
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Advanced configuration
Name
Description
Ceiling mount
If the camera is mounted on a ceiling, you can adjust properties to
reflect this by selecting the check box.
Resolution
Resolution values are automatically displayed above the fisheye
image. When using fisheye, resolution will automatically be set to
the highest possible value.
X radius
Controls the horizontal (X) radius of the green circle. Move the
slider to the left for a narrower circle, or to the right for a wider
circle. Alternatively, specify a value between 0 and 800 in the field
next to the slider. 0 corresponds to the slider's leftmost position,
800 corresponds to the slider's rightmost position.
Milestone Recording Server
service
A vital part of the surveillance system. Video streams are only
transferred to Milestone Husky product while the Recording Server
service is running.
X center
Controls the horizontal (X) position of the green circle. Move the
slider to the left or right as required. Alternatively, specify a value
between 0 and 800 in the field next to the slider.
Y center
Controls the vertical (Y) position of the green circle. Move the slider
to the left in order to move the circle up, or to the right in order to
move the circle down. Alternatively, specify a value between 0 and
800 in the field next to the slider.
Enable preview
Toggle between viewing the circular fisheye view and the flattened
rectangular view resulting from your settings. When you preview the
flattened view, the following navigation buttons become available
for moving around within the flattened view.
Set as Home
Use after navigating to a suitable viewpoint using the navigation
buttons. Sets the current viewpoint as home position (that is default
position), so that when client users viewing the camera click their
clients' Home button, their view of the camera changes to that
position.
Button
Description
Moves the flattened view up
You configure the camera's fisheye functionality by adjusting its fisheye view field, indicated by a
green circle in the fisheye view, until the circle encloses the actual image area of the fisheye lens.
Your settings are then used by the fisheye technology for converting the circular fisheye view into a
flattened rectangular view.
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Advanced configuration
Name
Description
Moves the flattened view up and to the left
Moves the flattened view up and to the right
Moves the flattened view to the left
Moves the flattened view to its home position (that is default position)
Moves the flattened view to the right
Moves the flattened view down and to the left
Moves the flattened view down
Moves the flattened view down and to the right
Zooms out (one zoom level per click)
Zooms in (one zoom level per click)
PTZ preset positions
PTZ-related properties are only available when you are dealing with a PTZ (pan-tilt-zoom) camera.
You can use PTZ preset positions for making the PTZ camera automatically go to a particular position
when particular events occur, and when setting up PTZ patrolling profiles. Preset positions can also be
used in clients to allow users that have been given rights (see "Configure user and group rights" on
page 166) to move the PTZ camera between preset positions. Names of preset positions must contain
only the characters A-Z, a-z and the digits 0-9. If you import preset positions from cameras (see the
following), verify that their names do not contain other characters. If they do, change the preset
position names before you import them.
Cameras that do not support multiple simultaneous video streams cannot connect to the surveillance
server and the Management Application at the same time. Therefore, Milestone recommends that you
stop (see "Start and stop services" on page 170) the Recording Server service when you configure
such devices for motion detection and PTZ. See also View video from cameras in Management
Application (on page 195).
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