Milestone M10 User Manual
Administrator's Manual
Milestone Systems
Milestone Systems
Milestone Husky™ M10
Milestone Husky M10
Administrator’s Manual
Milestone Husky M10 Administrator’s Manual
Milestone Husky™ M10 User Guide
TABLE OF CONTENTS
Getting Started............................................................................................ 2
Log In.......................................................................................................... 3
User Account............................................................................................... 4
Types of Accounts............................................................................... 4
Create and Manage Accounts............................................................. 5
Get Support Information....................................................................... 8
Email Notications....................................................................................... 8
Port Mapping............................................................................................... 9
Discover Cameras....................................................................................... 9
License Cameras......................................................................................... 12
With Internet Connection..................................................................... 12
Without Internet Connection................................................................. 13
How to Generate a License Request.................................................. 15
Transfer License Request File.............................................................. 15
How to Upload License Validation File................................................ 16
Congure Cameras....................................................................................... 18
General................................................................................................. 20
Video.................................................................................................... 21
Recording............................................................................................. 22
Motion Detection................................................................................... 23
Live View....................................................................................................... 25
Pan, Tilt, Zoom Controls....................................................................... 27
Search and Playback............................................................................ 28
Export Video.......................................................................................... 31
Update Software......................................................................................... 35
Technical Support Information.................................................................... 36
Milestone Husky M10 Administrator’s Manual
Getting Started
Before using the Milestone Husky M10, make sure that the Milestone Husky M10 is properly
connected to the network. For details connecting the appliance, please see your Milestone
Husky M10 Quick Start Guide. If you plan to log into the Milestone Husky M10 from another
computer (recommended), you can do this by opening Windows Explorer (Start> Computer),
scrolling down in the left-hand pane until you see Network, then clicking on it and waiting for
the right-hand pane to populate. When it is done, you should nd Husky under Other Devices
(see Figure 1). Double-click on the Husky icon and your default web browser will launch and
connect you to the Milestone Husky M10.
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Figure 1: Other Devices
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Milestone Husky M10 Administrator’s Manual
Log In
At the Milestone Husky log-in screen:
If no user accounts yet exist: Click the Login button at the bottom of the screen to login.
Figure 2: Milestone Husky M10 Log-in Screen without any users congured on the system.
If user accounts exist:
Enter your username and password before clicking the arrow (See Figure 3).
Figure 3. Milestone Husky M10 Log-in Screen.
If no account has been created, just click on the arrow to log in. Once you have logged in you
will be able to create and edit user accounts.
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Milestone Husky M10 Administrator’s Manual
User Account
Types of Accounts
There are two types of user accounts within the Milestone Husky M10: Administrative accounts
and Standard accounts. Administrative Users have access to all functions, whereas Standard
Users have limited access. (See Table 1)
Function Administrator Account Standard User
Live View X X
Playback Mode X X
Download and Delete Exports X X
Pan, Tilt, Zoom Camera X X
Change Camera Settings X
Change User Settings X
Delete Recordings X
Activate Camera Licenses X
Update Software X
Manually Search for New Cameras X
Network settings X
Date & time settings X
Table 1
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Milestone Husky M10 Administrator’s Manual
Create and Manage Accounts
To create an account, click on Settings> Users.
Now click on Add new user:
Figure 4. Settings > Users.
Figure 5. User page.
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Milestone Husky M10 Administrator’s Manual
When the rst user on the system is about to be created an “Information dialogue” is displayed.
Figure 6. Information dialogue displayed.
First user created on the system will automatically be an administrator.
(Users after the rst user will be a Standard User by default.)
“Due to your last operation you must re-login” dialogue is displayed when the rst user has
been created.
Figure 7: Due to your last operation you must re-login.
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Milestone Husky M10 Administrator’s Manual
Click on the Edit button and ll in necessary information, then click OK:
Figure 8. Edit user.
A menu will appear with options to change the account type, edit the username, email, etc.,
of each account. It is not necessary to add an email address unless that user wishes to
receive email alerts about system changes. For more information, see the section on Email
Notications.
Figure 9: Edit user menu.
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Milestone Husky M10 Administrator’s Manual
Get Support Information
At the bottom of the Edit Users screen you will see “Get Support Information.” This button
launches a function to gather information for troubleshooting and emails the information to
Milestone Support. If you are having a technical issue with your Milestone Husky M10 device
and need to send information to Milestone technical support, use this button. You will need
to have an email address in your administrator prole for this to function properly. If no email
address is entered, one will get an URL from where the Support File (zip) can be downloaded
(see screenshot below).
If you do not receive an email make sure that the following email milestonehusky@gmail.com
is not caught in your email spam lter.
Figure 10: Get support Information.
Email Notications
It is possible to receive automatic email notications from Milestone Husky M10 when system
changes occur – such as adding or deleting a camera. In order to receive email notications,
make sure that your email is entered in your account information. To learn how to change
user account settings, see the section of this guide pertaining to User Accounts. If you would
like to stop email notications, simply remove your email from your account information.
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Milestone Husky M10 Administrator’s Manual
Port Mapping
When port mapping is enabled the Husky M10 will try to enable external access to the system
over internet by conguring the router. The external URL to the system can be seen on the login
page. Make sure that the default passwords for users have been changed prior to enabling this
to avoid un-authorized access to the system. Make sure to use strong passwords.
Discover Cameras
Once you have logged in, the cameras that the Milestone Husky M10 has automatically
discovered will appear on the main screen. For information on how to connect cameras to the
unit, please see the Milestone Husky M10 Quick Start Guide. If properly connected, your
main screen should look similar to this:
Figure 11: Main screen.
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Milestone Husky M10 Administrator’s Manual
If your camera is properly connected but does not show up on the screen, it is possible to
manually make the connection (Note: Only Administrative Users have access to this function).
This option can be found by selecting “Cameras” from the dropdown menu under the
Settings tab in the upper right corner of the screen.
Figure 12: How to locate “Camera Settings”.
Once you arrive at the settings screen you will see a magnifying glass icon that says “Is your
camera not listed?” When you click on this link, a box will appear asking you to type in the
IP address of the camera, as well as the camera username and password. Once you have
completed these steps the camera will be connected and will appear on the home screen.
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Milestone Husky M10 Administrator’s Manual
Figure 13: How to discover cameras.
Figure 14: Discover cameras.
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