Milesight MS-C2975-PB, MS-C5381-PB, MS-C5375-PB, MS-C5383-PB, MS-C2975-EPB User Manual

...
Network Camera
User Manual
V7.14
Thank you for purchasing our product. If there is any questions or requests, please do not hesitate
Milesight H.265 Network Camera
Type
Megapixel
2MP
2MP
5MP
4K
Mini Dome Network Camera
MS-C2981-PB
MS-C5381-PB
IR Mini Dome Network Camera
MS-C2983-PB
MS-C5383-PB
Vandal-proof Mini Dome Network Camera
MS-C2973-PB
MS-C5373-PB
Weather-proof Mini Dome NetworkCamera
MS-C2975-PB
MS-C5375-PB
AF Motorized Mini Dome Network Camera
MS-C2975-EPB
MS-C5375-EPB
Mini Bullet Network Camera
MS-C2963-(R)PB
MS-C5363-PB
MS-C8163-PB
Vandal-proof Mini Bullet NetworkCamera
MS-C2964-PB
MS-C5364-PB
Motorized Mini Bullet Network Camera
MS-C2963-(R)F(I)PB
MS-C5363-F(I)PB
Vandal-proof MotorizedMini Bullet Network
Camera
MS-C2864-(R)F(I)PB
MS-C2964-(Q)(T)(R)F(I)PB/
MS-C2964-(Q)(R)F(I)LPB
MS-C5364-(H)F(I)PB
MS-C8164-(H)F(I)PB
180°Panoramic Mini Bullet Network Camera
——MS-C5365-PB
MS-C8165-PB
Motorized Pro Bullet Network Camera
MS-C2862-(R)F(I)PB
MS-C2962-(Q)(T)(R)F(I)PB/
MS-C2962-RF(I)APB/
MS-C2962-(Q)(R)F(I)LPB
MS-C5362-(H)F(I)PB
MS-C8162-(H)F(I)PB/
MS-C8262-F(I)PB
Motorized Pro Dome Network Camera
MS-C2872-(R)F(I)PB
MS-C2972-(Q)(T)(R)F(I)PB/
MS-C2972-RF(I)APB
MS-C5372-(H)F(I)PB
MS-C8172-(H)F(I)PB
12x AF Motorized
Pro Bullet Network Camera
MS-C2962-(Q)(T)(R)EPB/
MS-C2962-REAPB/
MS-C2962-(Q)(R)ELPB
MS-C5362-(H)EPB
(ABF) Pro Box Network Camera
MS-C2851-(R(E))PB
MS-C2951-(Q)(T)(R)(E)PB/
MS-C2951-R(E)APB/
MS-C2951-(Q)(R)(E)LPB
MS-C5351-(H)PB
MS-C8151-(H)PB
to contact your dealer.
This manual is applicable to the Milesight H.265 Network Camera, series shown as follows, except where otherwise indicated.
This Manual explains how to use and manage Milesight network cameras on your network.
Warnings: Please follow these safeguards to prevent injury or death.
Cautions: Please follow these safeguards to prevent potential injury or material damage.
Previous experience of networking will be of use when using the products. Please read this manual carefully before operation and retain it for future reference.
This manual may contain several technically incorrect places or printing errors, and the content is subject to change without notice. The updates will be added into the new version of this manual. We will readily improve or update the products or procedures described in the manual.
Copyright Statement
This manual may not be reproduced in any form or by any means to create any derivative such as translation, transformation, or adaptation without the prior written permission of Milesight Technology Co., Ltd(Hereinafter referred to as Milesight).
Milesight reserves the right to change this manual and the specifications without prior notice. The latest specifications and user documentation for all Milesight products are available on our official website www.milesight.com
Industry Canada ICES-003 Compliance:
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measures are divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may be caused if any of these warnings is neglected. Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings
This installation must be conducted by a qualified service person and should strictly
comply with the electrical safety regulations of the local region
To avoid risk of fire and electric shock, do keep the product away from rain and moisture
before installed.
Do not touch components such as heat sinks, power regulators, and processors, which
may be hot
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see:www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or
Source with DC 12V or PoE
Please make sure the plug is firmly inserted into the power socket
When the product is installed on a wall or ceiling, the device should be firmly fixed
If the product does not work properly, please contact your dealer. Never attempt to disassemble the camera by yourself
Cautions
Make sure that the power supply voltage is correct before using the camera
Do not store or install the device in extremely hot or cold temperatures, dusty or damp locations, and do not expose it to high electromagnetic radiation
Only use components and parts recommended by manufacturer
Do not drop the camera or subject it to physical shock
To prevent heat accumulation, do not block air circulation around the camera
Laser beams may damage image sensors. The surface of image sensors should not be exposed to where a laser beam equipment is used
Use a blower to remove dust from the lens cover
Use a soft, dry cloth to clean the surface of the camera. Stubborn stains can be removed using a soft cloth dampened with a small quantity of detergent solution, then wipe dry
Do not use volatile solvents such as alcohol, benzene or thinners as they may damage the surface finishes
Save the package to ensure availability of shipping containers for future transportation
EU Conformity Statement
mercury(Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:www.recyclethis.info.
Table of Contents
Chapter I Product Description.............................................................................................................. 1
1.1 Product Overview.................................................................................................................... 1
1.2 Key Features.............................................................................................................................1
1.3 Hardware Overview................................................................................................................. 2
1.4 How to Connect to Alarm Interface.......................................................................................16
1.5 How to Connect the Water-proof Connector........................................................................16
1.6 System Requirements............................................................................................................ 17
Chapter II Network Connection..........................................................................................................18
2.1 Setting the Camera over the LAN.......................................................................................... 18
2.1.1 Connect the Camera to the PC Directly.......................................................................18
2.1.2 Connect via a Switch or a Router.................................................................................18
2.2 Dynamic IP Connection..........................................................................................................18
Chapter III Accessing the Network Camera........................................................................................ 20
3.1 Assigning An IP Address.........................................................................................................20
3.1.1 Assigning An IP Address Using Smart Tools.................................................................20
3.1.2 Assign An IP Address via Browser................................................................................23
3.2 Accessing from the Web Browser
3.2.1 Access with Plugin
3.2.2 Access without Plugin
3.3 Accessing from Milesight VMS (Video Management Software)........................................... 33
Chapter IV System Operation Guide...................................................................................................35
4.1 Live Video...............................................................................................................................35
4.2 Playback................................................................................................................................. 37
4.3 Local Settings........................................................................................................................ 39
4.4 Basic Settings......................................................................................................................... 39
4.4.1 Video............................................................................................................................39
4.4.2 Image........................................................................................................................... 42
4.4.3 Audio............................................................................................................................50
4.4.4 Network....................................................................................................................... 52
4.4.5 Date&Time...................................................................................................................61
4.5 Advanced Settings................................................................................................................. 62
4.5.1 Alarm........................................................................................................................... 62
4.5.2 Storage
4.5.3 Security
4.5.4 SIP
4.5.5 Smart Event
4.5.6 LPR(Optional)
4.5.7 Face Detection(Optional)
4.5.8 Logs
4.6 System
4.7 Maintenance
4.7.1 System Maintenance
4.7.2 Auto Reboot
Chapter V Services
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26 26 28
70 74 77 79 87
97 100 100 101 101 103 104
1

Chapter I Product Description

1.1 Product Overview

Milesight provides a consistent range of cost-effective and reliable network cameras to fully meet your requirements. Based on embedded Linux operating system, Milesight network cameras could be easily accessed and managed either locally or remotely with great reliability. With built-in high-performance DSP video processing modules, the cameras pride on low power consumption and high stability. They support state-of-the-art H.265/ H.264/ MJPEG video compression algorithm and industry-leading HD dual-stream technology to achieve the highest level of video image quality under the limited network resources. It is fully functional, supporting for flexible and comprehensive alarm linkage mechanism, day and night auto switch and privacy masking, etc.
In practical applications, Milesight network cameras could either work independently in the LAN, or be networked to form a powerful safety monitoring system. It is widely used in fields such as finance, education, industrial production, civil defense, health care for security’s sake.

1.2 Key Features

Based on Linux OS with high reliability H.265/ H.264/ MJPEG video compression capability Support Plugin-Free mode Support Smart Stream
Support ONVIF Profile S & G & T Support activation and set-up of the security questions for cameras(for V4x.7.0.69 or above)
Support Primary Stream/ Secondary Stream/ Tertiary Stream Support PoE for power supply Support Video Content Analysis ICR filter with auto switch, true day/night Built-in WEB server, support IE/ Firefox/ Chrome/ Safari browser UPnP protocol for the easy management of IPC Support Milesight DDNS Motion Detection, Privacy Masking, Network Fault Detection and ROI FTP upload, SMTP upload, SD card record and SIP phone G.711/AAC audio compression capability Alarm I/O(built-in for pro bullet and box cameras, optional for dome cameras) Built-in Microphone(built-in for (IR) Mini Dome, Vandal-proof Mini Dome, Weather-proof
Mini Dome and AF Motorized Mini Dome, optional for Pro Dome)
Real-time video electronic amplification Three-privilege levels of users for flexible management Micro SD/SDHC/SDXC card local storage support, expand the edge storage Local PAL/NTSC signal output(for Pro Bullet)
2

1.3 Hardware Overview

Press Button
Ethernet Port (PoE)
Lens
Error LED Indicator
Power LED Indicator
microSD/SDHC/SDXC Card Slot
Reset
1. Mini Dome Network Camera
Note:
1) Error LED Indicator: Error LED Indicator is on when the device starts up or runs error.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory default.
3) Only PoE is available for power supply.
Figure 1-3-1 Mini Dome Network Camera
3
2. IR Mini Dome Network Camera
Ethernet Port (PoE)
Press Button
Light Sensor
Lens
Power LED Indicator
Error LED Indicator
Reset
microSD/SDHC/SDXC Card Slot
Microphone
Note:
1) Error LED Indicator: Error LED Indicator is on when the device starts up or runs error.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
3) Only PoE is available for power supply.
Figure 1-3-2 IR Mini Dome Network Camera
4
3. Vandal-proof Mini Dome Network Camera
IR LEDs
Light Sensor
Lens
Ethernet Port (PoE)
microSD/SDHC/SDXC
Card Slot
Microphone
Screw
Power and System LED Indicator
Reset
Note:
1) Error LED Indicator: Error LED Indicator is on when the device starts up or runs error.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory default.
3) Only PoE is available for power supply.
Figure 1-3-3 Vandal-proof Mini Dome Network Camera
5
4. Weather-proof Mini Dome Network Camera
Figure 1-3-4 Weather-proof Mini Dome Network Camera
Note:
1) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
2) Only PoE is available for power supply.
6
5. AF Motorized Mini Dome Network Camera
Figure 1-3-5 AF Motorized Mini Dome Network Camera
Note:
1) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
2) DC 12V and PoE are available for power supply.
7
6. Mini Bullet Network Camera
Lens
IR LEDs
Light Sensor
Ethernet Port (PoE) microSD/SDHC/SDXC Card Slot
Reset Button
Note:
1) Only PoE is available for power supply.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory default.
Figure 1-3-6 Mini Bullet Network Camera
8
7. Vandal-proof Mini Bullet Network Camera
Figure 1-3-7 Vandal-proof Mini Bullet Network Camera
Note:
1) Only PoE is available for power supply.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
9
8. (Vandal-proof) Motorized Mini Bullet Network Camera
Ethernet Port (PoE)
Note:
1) DC 12V and PoE are available for power supply.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
Figure 1-3-8 (Vandal-proof) Motorized Mini Bullet Network Camera
default.
10
9. 180°Panoramic Mini Bullet Network Camera
Note:
1) PoE is available for power supply.
2) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory default.
11
10. (12x AF) Motorized Pro Bullet Network Camera
microSD/SDHC/SDXC Card Slot
Reset
PTFE Membrane
IR LEDs
Lens
Light Sensor
Note:
3) DC 12V and PoE are available for power supply.
4) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory default.
5) There are two versions for Pro Bullet: the interface’s pictures are as below.
Figure 1-3-9 (12x AF) Motorized Pro Bullet Network Camera
12
Figure 1-3-10 Motorized Pro Bullet Network Camera(Version A)
Ethernet Port (PoE) DC 12V
DC 12V
Alarm/Audio
Ethernet Port
(PoE)
Alarm In/Out
Audio In/Out
Figure 1-3-11 Motorized Pro Bullet Network Camera(Version B)
13
Microphone
Lens
IR LEDs
Light Sensor
Reset
11. Motorized Pro Dome Network Camera
microSD/SDHC/SDXC Card Slot
Note:
1) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory default.
Figure 1-3-12 Motorized Pro Dome Network Camera
14
DC 12V
Alarm In/Out & Audio Out/DC 12V
Ethernet Port
(PoE)
Ethernet Port
(PoE)
Figure 1-3-13 Motorized Pro Dome Network Camera multiple interface
Ethernet Port (PoE)
Water-proof Connector
Alarm In/Out &
Audio Out/DC 12V
Audio Out DC 12V
Alarm In/Out
Here is one equipped cable for multiple interface usage:
Figure 1-3-14 Motorized Pro Dome Network Camera multiple interface cable
15
12. (LPR) (ABF) Pro Box Network Camera
Figure 1-3-15 (ABF) Pro Box Network Camera
Note:
1) Reset Button: Press “Reset” button for 5 seconds, then the device will be restored to factory
default.
2) DC 12V and PoE are available for power supply.
16

1.4 How to Connect to Alarm Interface

External interface of camera is as the following, you can refer to the picture to install the external alarm device:
PIN1: Alarm Output NC/NO 24V DC 1A PIN2: Alarm Output NC/NO 24V DC 1A PIN3: Alarm Input NC/NO ≤12V PIN4: Alarm Input NC/NO ≤12V

1.5 How to Connect the Water-proof Connector

Step1: Get the network cable through the screw nut, rubber ring and the screw bolt. Step2: Insert the rubber ring into the screw bolt. Step3: Connect the screw nut to the screw bolt. Step4: Place the O-Ring on the network port connector. Step5: Connect the RJ45 to the network port connector, and tighten the screw bolt and the
connector.
17

1.6 System Requirements

Operating System: Windows XP/Vista/7/8/10/Server 2000/Server 2008 CPU: 1.66GHz or higher RAM: 1G or higher Graphic memory: 128MB or more Internet protocol: TCP/IP (IPv4/IPv6) Web Browsers: Internet Explorer 8.0 and above version, Mozilla Firefox, Google Chrome and Safari.
18

Chapter II Network Connection

2.1 Setting the Camera over the LAN

Connecting the camera to a switch or a router is the most common connection method. The camera must be assigned an IP address that is compatible with its LAN.

2.1.1 Connect the Camera to the PC Directly

In this method, only the computer connected to the camera will be able to view the camera. The camera must be assigned a compatible IP address to the computer. Details are shown as the following figure.
Figure 2-1-1 Connect the camera to the PC directly

2.1.2 Connect via a Switch or a Router

Refer to the following figure to set network camera over the LAN via the switch or router.
Figure 2-1-2 Connect via a switch or a Router

2.2 Dynamic IP Connection

Connecting the network camera via a router
Step1: Connect the network camera to a router; Step2: On the camera, assign a LAN IP address, the Subnet mask and the Gateway; Step3: On the router, set port forwarding. E.g. 80, 8000 and 554 ports. The steps for port
forwarding vary depending on different routers. Please look up the router's user manual for assistance with port forwarding;
Step4: Apply a domain name from a domain name provider;
19
Step5: Configure the DDNS settings in the setting interface of the router; Step6: Visit the camera via the domain name.
Figure 2-2 Connect the network camera via a router using dynamic IP
20
Chapter III Accessing the Network Camera
The camera must be assigned an IP address to be accessible.

3.1 Assigning An IP Address

The Network Camera must be assigned an IP address to be accessible. The default IP address of Milesight Network Camera is 192.168.5.190. You can either change the IP address of the camera via Smart Tools or browser. Please connect the camera in the same LAN of your computer.

3.1.1 Assigning An IP Address Using Smart Tools

Smart Tools is a software tool which can automatically detect multiple online Milesight network cameras in the LAN, set IP addresses, and manage firmware upgrades. It’s recommended to use when assigning IP addresses for multiple cameras.
Step1: Install Smart Tools (The software could be downloaded from our website); Step2: Start Smart Tools, click the IPC Tools page, then enter the device information, such as IP
address, MAC address, Status, Port number, Netmask, and Gateway, then all related Milesight network cameras in the same network that will be displayed. Details are shown as shown below;
21
Step3: Select a camera or multiple cameras according to the MAC addresses;
Select single camera
Select multiple cameras
Step4: If the selected camera shows "Active" in the status bar, you can directly type the User Name and Password (Camera with version lower than 4x.7.0.69 is using admin/ms1234 by default), change the IP address or other network values, and then click “Modify” button;
22
If the selected camera shows "Inactive" in the status bar(Camera with version V4x.7.0.69 or
above), click to set the password when using it for the first time. You can also set the security questions when activating the camera in case that you forget the password(You can reset
the password by answering three security questions correctly). Click ‘Save’ and it will show that the activation was successful.
Note:
(1) Password must be 8 to 32 characters long, contain at least one number and one letter. (2) You need to upgrade Smart Tools version to V2.4.0.1 or above to activate the camera.
After activation, you can change the IP address or other network values, and then click “Modify” button.
23
Step5: Change the IP address successfully;
Step6: By double clicking the selected camera or the browser of interested camera, you can access
the camera via web browser directly. The Internet Explorer window will pop up.
More usage of Smart Tools, please refer to the Smart Tools User Manual.

3.1.2 Assign An IP Address via Browser

If the network segment of the computer and that of the camera are different, please follow the
24
steps to change the IP address: Step1: Change the IP address of computer to 192.168.5.0 segment, here are two ways as below:
a. StartControl PanelNetwork and Internet ConnectionNetwork Connection
Local Area Connection, and double click it. (Refer to Figure 3-1-8);
Figure 3-1-8 Setting Network Segment IP Address of Computer
b. Click “Advanced”, and then click “IP settings”“IP address”“Add” (See Figure
3-1-9). In the pop-up window, enter an IP address that in the same segment with Milesight network camera ( e.g. 192.168.5.61, but please note that this IP address shall not conflict with the IP address on the existing network);
Step2: Start the browser. In the address bar, enter the default IP address of the camera:
http://192.168.5.190;
25
Step3: If the camera’s firmware version is lower than V4x.7.0.69, it will directly display the login
page, enter the user name and password when the LOGIN page appears; Default user name: admin Default password: ms1234
If the camera’s firmware version is V4x.7.0.69 or above, you need to set the password first when using it for the first time. And you can also set three security questions for your device after activation. Then, you can log in the device with You can log in to the camera with the username(admin) and a custom password.
Note:
(1) Password must be 8 to 32 characters long, contain at least one number and one letter. (2) You can click the “forget password” in login page to reset the password by answering three security
questions when you forget the password, if you set the security questions in advance.
Step4: After login, please select “Configuration”“Basic Settings”“Network”“TCP/IP”. The
Network Settings page appears (Shown as below Figure);
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