Milesight MS-C3586-PA, MS-C3581-PA, MS-C2182-PA, MS-C3373-PA, MS-C3573-PA User Manual

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User Manual
1
F
Network Camera
User Manual
Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact your dealer.
This manual is applicable to the Milesight H.264&H.265 Network Camera, series shown as follows, except where otherwise indicated.
Milesight H.264 Network Camera
Type
Megapixel
1.3MP
2.0MP
3.0MP
Mini Dome Camera
MS-C2181-PA
MS-C3581-PA
MS-C3586-PA
IR Mini Dome Camera
MS-C2182-PA
MS-C3582-PA
MS-C3587-PA
Vandal-proof Mini Dome
MS-C2173-PA
MS-C3373-PA
MS-C3573-PA
MS-C3377-PA
MS-C3577-PA
Wi-Fi Mini Cube Camera
MS-C2191-PWA
-
MS-C3596-PWA
Mini Bullet Camera
MS-C2163-PNA
MS-C3263-PNA
MS-C3363-PNA
MS-C3367-PNA
MS-C3567-PNA
Remote Focus&Zoom
Mini Bullet Camera
MS-C2163-F(I)PNA
MS-C3263-F(I)PNA
MS-C3363-F(I)PNA
MS-C3367-F(I)PNA
MS-C3567-F(I)PNA
Remote Focus&Zoom
Pro Bullet Camera
MS-C2162-F(I)PNA
MS-C3262-F(I)PNA
MS-C3362-F(I)PNA
MS-C3366-F(I)PNA
MS-C3566-F(I)PNA
Remote Focus&Zoom
Pro Dome Camera
MS-C2172-F(I)PNA
MS-C3272-F(I)PNA
MS-C3372-F(I)PNA
MS-C3376-F(I)PNA
MS-C3576F(I)PNA
Remote Focus&Zoom
Pro Dome(M) Camera
MS-C2172-F(I)PMNA
MS-C3272-F(I)PMNA
MS-C3372-F(I)PMNA
MS-C3376-F(I)PMNA
MS-C3576-F(I)PMNA
Day&Night Pro
Box Camera
MS-C2151-PA
-
MA-C3356-PA
MS-C3556-PA
This Manual explains how to use and manage Milesight network cameras on your network. Previous experience of networking will be of use when using the products. Please read this manual carefully before operation and retain it for future reference.
This manual may contain several technically incorrect places or printing errors, and the content is subject to change without notice. The updates will be added into the new version of this manual. We will readily improve or update the products or procedures described in the manual.
Copyright Statement
This manual may not be reproduced in any form or by any means to create any derivative such as translation, transformation, or adaptation without the prior written permission of Milesight Technology Co., Ltd(Hereinafter referred to as Milesight).
Milesight reserves the right to change this manual and the specifications without prior notice. The latest specifications and user documentation for all Milesight products are available on our official website www.milesight.com
Milesight H.265 Network Camera
Type
Megapixel
2.0MP
3.0MP
4.0MP
Mini Dome
Network Camera
MS-C2981-PB
-
MS-C4481-PB
IR Mini Dome
Network Camera
MS-C2982-PB
-
MS-C4482-PB
Vandal-proof Mini Dome
Network Camera
MS-C2973-PB
-
MS-C4473-PB
Mini Bullet Camera
MS-C2963-PB
MS-C3763-PB
MS-C4463-PB
Remote Focus&Zoom
Mini Bullet Camera
MS-C2963-F(I)PB
MS-C3763-F(I)PB
MS-C4463-F(I)PB
Remote Focus&Zoom
Pro Bullet Camera
MS-C2862-F(I)PB
MS-C2962-(R)F(I)PB
MS-C3762-F(I)PB
MS-C4462-F(I)PB
Remote Focus&Zoom
Pro Dome Camera
MS-C2972-F(I)PB
MS-C3772-F(I)PB
MS-C4472-F(I)PB
Remote Focus&Zoom
Pro Dome(M) Camera
MS-C2972-F(I)PMB
MS-C3772-F(I)PMB
MS-C4472-F(I)PMB
Day&Night Pro Box
Network Camera
MS-C2951-FB
MS-C3751-FB
MS-C4451-FB
Industry Canada ICES-003 Compliance:
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss. The precaution measures are divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may be caused if any of these warnings is neglected. Cautions: Injury or equipment damage may be caused if any of these cautions are neglected.
Warnings: Please follow these safeguards to
prevent injury or death.
Cautions: Please follow these safeguards to prevent potential injury or material damage.
Warnings
This installation must be conducted by a qualified service person and should strictly
comply with the electrical safety regulations of the local region
To avoid risk of fire and electric shock, do keep the product away from rain and moisture
before installed.
Do not touch components such as heat sinks, power regulators, and processors, which
may be hot
Source with DC 12V or PoE
Please make sure the plug is firmly inserted into the power socket
When the product is installed on a wall or ceiling, the device should be firmly fixed
If the product does not work properly, please contact your dealer. Never attempt to
disassemble the camera by yourself
Cautions
Make sure that the power supply voltage is correct before using the camera
Do not store or install the device in extremely hot or cold temperatures, dusty or damp
locations, and do not expose it to high electromagnetic radiation
Only use components and parts recommended by manufacturer
Do not drop the camera or subject it to physical shock
To prevent heat accumulation, do not block air circulation around the camera
Laser beams may damage image sensors. The surface of image sensors should not be
exposed to where a laser beam equipment is used
Use a blower to remove dust from the lens cover
Use a soft, dry cloth to clean the surface of the camera. Stubborn stains can be removed
using a soft cloth dampened with a small quantity of detergent solution, then wipe dry
Do not use volatile solvents such as alcohol, benzene or thinners as they may damage the
surface finishes
Save the package to ensure availability of shipping containers for future transportation
EU Conformity Statement
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed
of as unsorted municipal waste in the European Union. For proper recycling, return
this product to your local supplier upon the purchase of equivalent new equipment,
or dispose of it at designated collection points. For more information
see:www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this
symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or
mercury(Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see:www.recyclethis.info.
Table of Contents
Chapter I Product Description
..............................................................................................................
1
1.1 Product Overview
....................................................................................................................
1
1.2 Key Features
............................................................................................................................
1
1.3 Hardware Overview
.................................................................................................................
2
1.4 How to Connect to Alarm Interface
.......................................................................................
12
1.5 How to Connect the Water-proof Connector
........................................................................
12
1.6 System Requirements
............................................................................................................
13
Chapter II Network Connection
..........................................................................................................
14
2.1 Setting the Camera over the LAN
..........................................................................................
14
2.1.1 Connect the Camera to the PC Directly
.......................................................................
14
2.1.2 Connect via a Switch or a Router
.................................................................................
14
2.2 Dynamic IP Connection
..........................................................................................................
14
Chapter III Accessing the Network Camera
........................................................................................
16
3.1 Assigning An IP Address
.........................................................................................................
16
3.1.1 Assigning An IP Address Using Smart Tools
.................................................................
16
3.1.2 Assign An IP Address via Browser
................................................................................
19
3.2 Accessing from the Web Browser
..........................................................................................
22
3.2.1 Access over IE Browser
................................................................................................
22
3.3 Accessing from Milesight VMS (Video Management Software)
...........................................
24
Chapter IV System Operation Guide
...................................................................................................
25
4.1 Live Video
..............................................................................................................................
25
4.2 Playback
.................................................................................................................................
27
4.3 Basic Settings
.........................................................................................................................
29
4.3.1 Video
............................................................................................................................
29
4.3.2 Image
...........................................................................................................................
30
4.3.3 Audio
............................................................................................................................
36
4.3.4 Wi-Fi
.............................................................................................................................
36
4.3.5 Network
.......................................................................................................................
38
4.3.6 Date&Time
...................................................................................................................
41
4.4 Advanced Settings
.................................................................................................................
42
4.4.1 Image
...........................................................................................................................
42
4.4.2 Network
.......................................................................................................................
43
4.4.3 Alarm
...........................................................................................................................
48
4.4.4 Storage
.........................................................................................................................
55
4.4.5 Security
........................................................................................................................
59
4.4.6 SIP
................................................................................................................................
61
4.4.7 Logs
..............................................................................................................................
63
4.5 System
....................................................................................................................................
64
4.6 Maintenance
..........................................................................................................................
64
Chapter V Services
..............................................................................................................................
66
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Chapter I Product Description
1.1 Product Overview
Milesight provides a consistent range of cost-effective and reliable network cameras to fully meet your requirements. Based on embedded Linux operating system, Milesight network cameras could be easily accessed and managed either locally or remotely with great reliability. Built-in high-performance DSP video processing modules, the cameras pride on low power consumption and high stability. They support state-of-the-art H.265/H.264/MJPEG video compression algorithm and industry-leading HD dual-stream technology to achieve the highest level of video image quality under the limited network resources. It is fully functional, supporting for flexible and comprehensive alarm linkage mechanism, day and night auto switch, smart PTZ control and privacy masking, etc.
In practical applications, Milesight network cameras could either work independently in the LAN, or be networked to form a powerful safety monitoring system. It is widely used in fields such as finance, education, industrial production, civil defense, health care for security’s sake.
1.2 Key Features
Based on Linux OS with high reliability
H.265/H.264/MJPEG video compression capability
Support ONVIF Profile S
Support three streams
Support PoE
ICR filter with auto switch, true day/night
Built-in WEB server, support IE/ Firefox/ Chrome/ Safari browser
UPnP protocol for the easy management of IPC
Motion Detection, Privacy Masking, Network Fault Detection and ROI
FTP upload, SMTP upload, SD card record and SIP phone
G.711/AAC audio compression capability
Alarm I/O(built-in for pro bullet and box cameras, optional for dome cameras)
Built-in Microphone(built-in for (IR) Mini Dome and Vandal-proof Mini Dome, optional for
Pro Dome)
Real-time video electronic amplification
Three-privilege levels of users for flexible management
Micro SD/SDHC/SDXC card local storage support, expand the edge storage
Local PAL/NTSC signal output
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1.3 Hardware Overview
1. Mini Dome Network Camera
Figure 1-3-1 Mini Dome Network Camera
Note:
1) Error LED Indicator: Error LED Indicator is on when the device starts up or runs error.
2) Reset Button: Press “Reset” button for 5 seconds, the device will be restored to factory default.
3) Only PoE is available for power supply.
Press Button
Ethernet Port (PoE)
Lens
Error LED Indicator
Power LED Indicator
Micro SD/SDHC/SDXC Card Slot
Reset
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2. IR Mini Dome Network Camera
Figure 1-3-2 IR Mini Dome Network Camera
Note:
1) Error LED Indicator: Error LED Indicator is on when the device starts up or runs error.
2) Reset Button: Press “Reset” button for 5 seconds, the device will be restored to factory default.
3) Only PoE is available for power supply.
Press Button
Ethernet Port (PoE)
Lens
Error LED Indicator
Power LED Indicator
Micro SD/SDHC/SDXC Card Slot
IR LEDs
Light Sensor
Reset
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3. Vandal-proof Mini Dome Network Camera
Figure 1-3-3 Vandal-proof Mini Dome Network Camera
Note:
1) Error LED Indicator: Error LED Indicator is on when the device starts up or runs error.
2) Reset Button: Press “Reset” button for 5 seconds, the device will be restored to factory default.
3) Only PoE is available for power supply.
IR LEDs
Light Sensor
Lens
Ethernet Port (PoE)
Micro SD/SDHC/SDXC
Card Slot
Microphone
Screw
Power and System LED Indicator
Reset
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4. Wi-Fi Mini Cube Network Camera
Figure 1-3-4 Wi-Fi Mini Cube Network Camera
Note:
1) SIP Button: Trigger alarm via SIP calling. After this button is pressed, the camera will call the SIP
Phone.
2) WPS Button: Press this button, and then press the WPS button on your router to set up
wireless connection automatically.
3) DC 12V and PoE are available for power supply.
4) Reset Button: Press “Reset” button for 5 seconds, the device will be restored to factory default.
Microphone
Lens
Light Sensor
IR LEDs
LED Indicators Speaker
PIR Sensor or SIP Button
Micro SD/SDHC/SDXC
Card Slot
SIP Button Ethernet Port(PoE)
WPS/Reset Button Power Connector
Alarm Input/Output
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5. Mini Bullet Network Camera
Figure 1-3-5 Mini Bullet Network Camera
Note:
1) Only PoE is available for power supply.
2) Reset Button: Press “Reset” button for 5 seconds, the device will be restored to factory default.
Lens
IR LEDs
Light Sensor
Ethernet Port (PoE) Micro SD/SDHC/SDXC Card Slot
Reset Button
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6. Remote Focus&Zoom Mini Bullet Network Camera
Figure 1-3-6 Remote Focus&Zoom Mini Bullet Network Camera
Note:
1) DC 12V and PoE are available for power supply.
2) Reset Button: Press “Reset” button for 5 seconds, the device will be restored to factory default.
IR LEDs
Light Sensor
Lens
Ethernet Port (PoE) Reset Button
Micro SD/SDHC/SDXC
Card Slot
DC 12V
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7.
Pro Bullet Network Camera
Figure 1-3-7 Pro Bullet Network Camera
Note:
1) DC 12V and PoE are available for power supply.
2) Reset Button: Press “Reset” button for 5 seconds, the device will be restored to factory default.
3) There are two versions for Pro Bullet: the interface’s pictures are as following.
Micro SD/SDHC/SDXC Card Slot
Reset
Breathe
IR LEDs
Lens
Light Sensor
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Figure 1-3-8 Pro Bullet Network Camera(Version A)
Figure 1-3-9 Pro Bullet Network Camera(Version B)
Ethernet Port (PoE) DC 12V
DC 12V
Alarm/Audio
Ethernet Port
(PoE)
Alarm In/Out
Audio In/Out
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Microphone
Lens
IR LEDs
Light Sensor
Reset
8. Pro Dome Network Camera
Figure 1-3-10 Pro Dome Network Camera
Note:
1) Reset Button: Press “Reset” button for 5 seconds, the device will be restored to factory default.
Micro SD/SDHC/SDXC Card Slot
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DC 12V
Alarm In/Out & Audio Out/DC 12V
Ethernet Port
(PoE)
Ethernet Port
(PoE)
Figure 1-3-11 Pro Dome Network Camera multiple interface
Here is one equipped cable for multiple interface usage:
Figure 1-3-12 Pro Dome Network Camera multiple interface cable
Ethernet Port (PoE)
Water-proof Connector
Alarm In/Out &
Audio Out/DC 12V
Audio Out DC 12V
Alarm In/Out
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1.4 How to Connect to Alarm Interface
External interface of camera is as the following, you can refer to the picture to install the external alarm device:
PIN1: Alarm Output NC/NO 24V DC 1A PIN2: Alarm Output NC/NO 24V DC 1A PIN3: Alarm Input NC/NO ≤12V PIN4: Alarm Input NC/NO ≤12V
1.5 How to Connect the Water-proof Connector
Step1: Get the network cable through the screw nut, rubber ring and the screw bolt. Step2: Insert the rubber ring into the screw bolt. Step3: Connect the screw nut to the screw bolt.
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Step4: Place the O-Ring on the network port connector. Step5: Connect to RJ45 and the connector of camera, screw the screw bolt and the connector.
1.6 System Requirements
Operating System: Windows XP/Vista/7/8/10/Server 2000/Server 2008 CPU: 1.66GHz or higher RAM: 1G or higher Graphic memory: 128MB or more Internet protocol: TCP/IP (IPv4/IPv6) Web Browsers: Internet Explorer 8.0 and above version, Mozilla Firefox, Google Chrome and Safari.
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Chapter II Network Connection
2.1 Setting the Camera over the LAN
Connecting the camera to a switch or a router is the most common connection method. The camera must be assigned an IP address that is compatible with its LAN.
2.1.1 Connect the Camera to the PC Directly
In this method, only the computer connected to the camera will be able to view the camera. The camera must be assigned a compatible IP address to the computer. Details are shown as the following figure.
Figure 2-1-1 Connect the camera to the PC directly
2.1.2 Connect via a Switch or a Router
Refer to the following figure to set network camera over the LAN via the switch or router.
Figure 2-1-2 Connect via a switch or a Router
2.2 Dynamic IP Connection
Connecting the network camera via a router
Step1: Connect the network camera to a router; Step2: On the camera, assign a LAN IP address, the Subnet mask and the Gateway; Step3: On the router, set port forwarding. E.g. 80, 8000 and 554 ports. The steps for port
forwarding vary depending on different routers. Please look up the router's user manual for assistance with port forwarding;
Step4: Apply a domain name from a domain name provider;
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Step5: Configure the DDNS settings in the setting interface of the router; Step6: Visit the camera via the domain name.
Figure 2-2 Connect the network camera via a router using dynamic IP
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Chapter III Accessing the Network Camera
The camera must be assigned an IP address to be accessible.
3.1 Assigning An IP Address
The Network Camera must be assigned an IP address to be accessible. The default IP address of Milesight Network Camera is 192.168.5.190. The default user name is “admin”, and password is “ms1234”. You can either change the IP address of the camera via Smart Tools or browser. Please connect the camera in the same LAN of your computer.
3.1.1 Assigning An IP Address Using Smart Tools
Smart Tools is a software tool which can automatically detect multiple online Milesight network cameras connected in the LAN, set IP addresses, and manage firmware upgrades. It’s recommended when assigning IP addresses for multiple cameras.
Step1: Install Smart Tools (The software could be downloaded from our website); Step2: Start Smart Tools, click the IPC Tools page, then enter the device information including IP
address, MAC address, Port number, Netmask, and Gateway of all Milesight network cameras will be displayed. Details are shown as Figure 3-1-1;
Figure 3-1-1 Smart Tools
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