MilDef Crete RW14 Users Manual

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Mobile Workstation
RW14
User’s Guide
I
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Notice
Any of the software described in this manual is sold or licensed "as is". Should the programs prove defective following purchase, the buyer (and not the manufacturer, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any software defects.
Brand and product names mentioned in this publication may or may not be copyrights and/or registered trademarks of their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer.
Copyright© 2019, MilDef Crete Inc. All rights reserved.
Trademarks
All other brand and product names are trademarks or registered trademarks of their respective companies.
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Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
RF exposure warming This equipment must be installed and operated in accordance with provided instructions and antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
Regulatory Information/ Disclaimers
Installation and use of this workstation must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device, or the substitution of the connecting cables and equipment other than manufacturer specified. It is the responsibility of the user to correct any interference caused by such unauthorized modification, substitution or attachment. Manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failing to comply with these guidelines.
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Federal Communications Commission regulatory compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Important: Changes or modifications to this product not authorized by MilDef could void the electromagnetic compatibility (EMC) and wireless compliance and negate your authority to operate the product. In order to maintain compliance with FCC regulations, compliant peripheral devices and shielded cables must be used with this equipment.
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CE Declaration of Conformity
The device is hereby confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility Directive (2014/30/EC) and Complies with the essential requirements of Article 3 of the R&TTE 2014/53/EC Directive, if used for its intended use and that the following standards have been applied:
1. Health (Article 3.1(a) of the R&TTE Directive) Applied Standard(s):
EN 50566 EN 62479:2010 IEC 62209-2:2010
2. Safety (Article 3.1(a) of the R&TTE Directive)
Applied Standard(s):
EN 60950-1:2006 /A11:2009 /A1:2010 /A12:2011 /A2:2013
3. Electromagnetic compatibility (Article 3.1 (b) of the R&TTE
Directive)
Applied Standard(s):
EN 301 489-1 V2.1.1/ -17 V3.1.1
4. Radio frequency spectrum usage (Article 3.2 of the R&TTE
Directive)
Applied Standard(s):
EN 300 328 V2.1.1
5. Electromagnetic Compatibility Directive (2004/108/EC)
EN 55032: 2012 EN 55022:2010 EN 55024:2010+A1:2015 EN 61000-3-2:2014 EN 61000-3-3:2013
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Warning
Before any upgrade procedures, make sure the power is turned off, and all the cables are disconnected. Also, it is advisable to remove your battery to prevent your workstation from accidentally turning on.
Power Conservation
This workstation consumes less power compared to conventional consumer workstations. The power consumption may be further reduced by properly configuring the Power Management Setup.
It is recommended that the power saving features be enabled even when not running on battery power. Power Management features can conserve power without degrading system performance.
Power Safety
There are specific power requirements for your workstation:
Only use an approved AC adapter designed for this workstation.  There is a 3-prong grounded plug for the AC adapter. The 3rd prong is an
important mechanism for ensuring product safety. Please do not neglect the importance of this mechanism. If you are unable to access a compatible outlet, please hire a qualified electrician to install a compatible outlet for you.
When unplugging the AC power cord, please make sure to disconnect the
cord by pulling from the plug head instead of pulling from the wire to prevent wire damage.
Make sure the power outlet and any other extension cord(s) you use can
support the total current load of all the connected devices.
Before cleaning the workstation, please make sure it is disconnected from
any external power source.
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Battery Disposal & Caution:
The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its service life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal. Danger of explosion may possibly occur, if the battery is incorrectly replaced. Replace only with the same or the equivalent battery recommended by the manufacturer. Discard the used battery according to the manufacturer’s instructions.
Battery Precautions
Only use batteries designed for this workstation. Using incompatible
battery types may cause explosion, leakage or damage to the workstation.
Do not remove the battery from the workstation while the workstation is
powered on.
Do not continuously use a battery that has been dropped, or that appears
damaged (e.g. bent or twisted) in any way. Even if the workstation is able to continuously work with a damaged battery, the circuit damage may occur and possibly cause fire.
Always use the charger designed for this workstation to recharge the
battery. Incorrect recharging may cause the battery to explode.
Do not try to repair a battery by yourself. For battery service or
replacement, please contact with your service representatives.
Please dispose damaged battery promptly and carefully. Explosion or
leakage may occur, if the battery is improperly handled or discarded.
Notice:
For safety, charging will stop if the internal temperature of the battery is out of range (<0°C; >50°C). Please note that charging could have stopped before the ambient temperature reaching these boundaries because the internal temperature of the battery does not equal to the ambient temperature.
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Environmental Information, Material Safety & Recycling
All materials used in the manufacturing of this equipment are recyclable or environmentally friendly. Please recycle the packing materials in accordance with local regulations at the end of the product's service life.
Notice:
The equipment may contain insignificant amount of hazardous
substances for health and environment below control level.
To avoid spreading such substances into the eco system and to minimize
the pressure on the natural environment, you are encouraged to reuse or recycle most of the materials in a safe way after an end of the product life.
For more information on collection, reuse and recycle of materials, please
consult local or regional waste administrations for more information. You can also contact your dealer for more information on the environmental details of the equipment.
The symbol of the crossed out wheeled bin indicates that the product
(electrical and electronic equipment) should not be placed in municipal waste. Please check local regulations for disposal of electronic products.
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TABLE OF CONTENTS
TABLE OF CONTENTS ................................................................ 9
CHAPTER ONE - GETTING STARTED...................................... 11
UNPACKING ............................................................................................... 11
QUICK OPERATION .................................................................................... 11
APPEARANCE OVERVIEW ............................................................................ 13
CHAPTER TWO - OPERATING INFORMATION ....................... 19
WORKPLACE .............................................................................................. 19
RUGGEDNESS ............................................................................................ 19
POWER ON ................................................................................................ 20
OPERATING SYSTEM .................................................................................. 20
BOOT UP AND POST .................................................................................. 21
SHUT DOWN ............................................................................................... 22
SLEEP/HIBERNATE ..................................................................................... 22
KEYBOARD ................................................................................................ 23
LED INDICATORS ....................................................................................... 24
MANAGING SOLID STATE DRIVE (SSD) ........................................................ 24
RTC ......................................................................................................... 25
SYSTEM MANAGER ..................................................................................... 26
SETTING WAKE ON LAN ............................................................................. 29
SMART CARD READER (OPTIONAL) .............................................................. 30
CHAPTER THREE - MANAGING POWER ................................. 31
AC ADAPTER ............................................................................................. 31
BATTERY ................................................................................................... 32
BATTERY RECALIBRATION ........................................................................... 34
POWER CONSERVATION ............................................................................. 35
SUPPORTING ACPI .................................................................................... 35
CHAPTER FOUR - BIOS SETUP ............................................... 36
MAIN MENU ............................................................................................... 36
ADVANCED MENU ....................................................................................... 37
CPU Configuration Sub-Menu ...................................................................... 38
PCH-FW Configuration Sub-Menu ............................................................... 39
Trusted Computing Sub-Menu ..................................................................... 39
EC Thermal Control Sub-Menu .................................................................... 40
AC In Boot Control Sub-Menu ...................................................................... 40
USB Power Control Sub-Menu ..................................................................... 41
Battery Recalibration Sub-Menu .................................................................. 42
IT8786 Super IO Configuration Sub-Menu ................................................... 42
Intel ® BIOS Guard Technology Sub-Menu ................................................... 43
Network Stack Configuration Sub-Menu ..................................................... 43
CSM Configuration Sub-Menu ..................................................................... 44
Intel ® I210 Gigabit Network Connection Sub-Menu ................................... 44
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Intel ® Ethernet Connection (7) I219-LM Sub-Menu ................................... 45
CHIPSET MENU .......................................................................................... 46
PCH-IO Configuration Sub-Menu ................................................................. 46
SECURITY MENU ........................................................................................ 47
HDD Security Configuration Sub-Menu ....................................................... 47
Security Boot Sub-Menu .............................................................................. 49
BOOT MENU .............................................................................................. 50
SAVE & EXIT MENU .................................................................................... 51
CHAPTER FIVE - DRIVERS AND APPLICATIONS ................... 52
CHAPTER SIX - SPECIFICATIONS ........................................... 53
PLATFORM ................................................................................................. 53
CPU ......................................................................................................... 53
PCH ......................................................................................................... 53
MEMORY ................................................................................................... 53
GRAPHIC ................................................................................................ ... 53
DISPLAY .................................................................................................... 53
KEYBOARD ................................................................................................ 53
TOUCHPAD ................................................................................................ 53
STORAGE .................................................................................................. 54
FAN .......................................................................................................... 54
I/O PORTS ................................................................................................. 54
POWER ..................................................................................................... 55
SYSTEM UNIT DIMENSIONS AND WEIGHT ...................................................... 55
MATERIALS AND RECYCLING ....................................................................... 55
CASE ........................................................................................................ 56
ENVIRONMENTAL ........................................................................................ 56
CERTIFICATIONS ........................................................................................ 56
CHAPTER SEVEN - OPTIONAL DEVICES ................................ 57
GRAPHICS ................................................................................................. 57
COMMUNICATION ........................................................................................ 57
MEMORY CARD .......................................................................................... 57
TRUST PLATFORM MODULE (TPM2.0) ......................................................... 57
BVA & SURGE PROTECTOR MODULE .......................................................... 58
SMART CARD READER ................................................................................ 58
MULTI BATTERY CHARGER (MCRW) ........................................................... 58
COM 3/4 ADDITIONAL SERIAL PORTS .......................................................... 58
CHAPTER EIGHT - MAINTENANCE AND SERVICE................. 59
CLEANING .................................................................................................. 59
TROUBLESHOOTING .................................................................................... 59
RMA SERVICE ........................................................................................... 60
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Chapter Two - 11
Operating Information
Chapter One - Getting Started
Unpacking
The following components are along with your workstation. If there is any missing or damaged, please notify the dealer immediately.
Workstation Unit  AC Adapter  AC Power Cord  Utility DVD  Quick Guide
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Operating Information
Primary Battery (Left Side)
Secondary Battery (Right Side)
Note:
It is recommended to have the battery fully charged at the first time
for the best battery performance.
Drivers or applications installation may be necessary for further operation.
Quick Operation
Open the battery cover, insert the battery, and secure the battery cover by
tightening the screw.
Connect the AC adapter with the workstation and start charging the
battery for at least 10 minutes.
Turn ON the workstation by pressing the power switch.
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Operating Information
Appearance Overview
Display and Base
1. Embedded Antennas (Optional): GPS, WiFi/Bluetooth x 2
2. Optional Embedded Digital MIC
3. LED Indicators
4. Power Button
5. Touchpad
6. Left-click and Right-click
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Operating Information
Right View
nd
1. 2
2. Optional 3
Optional 4nd SATAIII SSD
3. USB3.1 Gen. 2 x 2
4. Optional GLAN x 1
5. GLAN x 1
Battery
st
SATAIII SSD
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Chapter Two - 15
Operating Information
Left View
1. Audio/Line-in/Microphone
2. USB 3.1 Gen. 2 x 1
3. USB 3.1 Gen. 2 x 1 (Fast Charging)
4. Standard 1
5. Battery
st
SATAIII SSD
Optional 2nd SATAIII SSD
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Chapter Two - 16
Operating Information
Rear View
1. DC-In Conn. (Military 2 pin conn.)
2. Display port
3. VGA port
4. Serial DB9 x 2 (COM1~2)
5. Optional Serial DB9 x 2 (COM3~4)
6. Kensington Lock
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Operating Information
Front View
1. Optional Smart Card Reader
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Chapter Two - 18
Operating Information
Bottom View
1. 2nd FAN
2. 1st FAN
3. D/U port
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Chapter Two - 19
Operating Information
Chapter Two - Operating Information
Workplace
A clean and moisture-free environment is preferred. Make room for air circulation. Remember to avoid areas from:
Sudden or extreme changes in temperature.  Extreme heat.  Strong electromagnetic fields (near television set, motor rotation area,
etc.).
Dust or high humidity. If it is necessary to work in a hostile environment, please regularly maintain
your workstation by cleaning dust, water, and etc. to keep it in an optimal condition.
Ruggedness
This workstation is designed with rugged features such as vibration, shock, dust, and rain/ water protection. However, it is still necessary to provide appropriate protection while operating in harsh environments.
The workstation is also designed to withstand rainfall from top with mild wind blowing only. Please keep the keyboard facing up, i.e. normal operating direction, to maintain water resistance. NEVER immerse the unit in water, or spray water at an upside-down system. Doing so may cause permanent damage.
All connectors could be corroded if being exposed to water or moisture. Corrosion is accelerated if the power is ON. Please take proper water-resistant measures for cable connections. The DC jack and cables are sealed and may be operated with water splashing while attached. All port covers should be in place when no cable is attached.
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Chapter Two - 20
Operating Information
Note:
Press and hold the power button for 5 Seconds could force the
workstation to shutdown
For those with the optional LCD heater:
Usually, when Heater warm up LCD to +5℃, then the workstation will turn on. But if the heating time exceeds 5 minutes, it is also
forced to turn on the machine.
Power on
Simply press the power button to turn on the workstation.
Operating System
Your workstation is designed to operate with Microsoft Windows 10 64-bit/ Windows Server Operating System. Please connect your workstation with an external USB-interface drive, such as a USB thumb drive, and start the OS installation.
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Operating Information
Version Copyright (C) American Megatrends, Inc. BIOS Date: Ver.: Press <F2> to enter setup, Press <F4> to select boot device <<<FAN – 2 malfunction, user right-hand side >>> Press any key to continue.
Note:
RW14 with nVIDIA® GeForce® GTX1050 MXM Card does not
support multiple monitors before entering OS, so external monitor is unable to display in BIOS.
Boot Up and POST
Boot up
The workstation turns ON and loads the operating system (such as Windows) into the system memory. This start-up procedure is called “boot up”.
The ROM BIOS Power on Self-Test (POST)
Each time the workstation powers on, it automatically performs a self-test of its memory and hardware devices.
Fan Self-Test
If a fan malfunction is detected, the system will stop and show a message to notify the user. Its not a recommended choice, but users can still decide to continue by pressing any key with fan malfunction. If a fan malfunction is detected, your screen will show this information:
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Chapter Two - 22
Operating Information
Shut down
Directly click “Shut down” from your OS to turn OFF the power of your workstation. Before shutting down, please remember to save any unfinished works and close the applications to prevent your SSD from suffering possible data loss or damage. “Shut down” will turn OFF power of your workstation. If you want to start your workstation again, you need to turn it ON again by pressing the power button.
Force Shut Down
In the event that your workstation hangs or stops responding, you can perform a force shut down by pressing and holding the power button for 5 seconds. Please note that any unsaved work or data will be lost this way.
Sleep/Hibernate
Sleep
Under “Sleep” mode, the system will temporarily save your work into the
workstation’s RAM. If you want to start your workstation again, please press the power button to resume. Under Windows 10, you can enter this mode by directly clicking:
Move the cursor to the upper-right or lower-right corner of the screen, and then click “Settings” => Click Power” => Click Sleep”.
Hibernate
Under “Hibernate” mode, the system will save your work into SSD. If you want to start your workstation again, you need to press the power button. Under Windows, you can enter “Hibernate” mode by directly clicking:
Move the cursor to the upper-right or lower-right corner of the screen, and then click “Settings” => Click Power” => Click Hibernate”.
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Operating Information
Key
Description
[Fn] + [F3]
Decrease LCD brightness
[Fn] + [F4]
Increase LCD brightness
[Fn] + [F5]
Mute/Unmute
[Fn] + [F6]
Volume down
[Fn] + [F7]
Volume up
[Fn] + [F9]
Decrease keyboard Backlight brightness
[Fn] + [F10]
Increase keyboard Backlight brightness
[Fn] + [F12]
Touchpad ON/OFF
Keyboard
The keyboard is 83-Key full size with LED backlight. A sample layout is shown below.
Function Key Combinations
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Chapter Two - 24
Operating Information
LED Indicator
Description
Power/ S3 Indicator:
Green/ Flashing Green*
SSD/Heater Indicator: Green/Orange
Charger/ Battery Low Indicator: Orange/ Flashing Orange
SSD1 & SDD2 at Left side
SSD3 & SDD4 at Right side
Note:
You need to purchase the SSD bracket for the additional SSD. RW14 supports up to 4 SSDs, the boot order will be SSD1, SSD2,
SSD3 and SSD4. Hence we recommend you put your Operating System SSD on the SSD slot 1. (It takes time for system to find the right one if you put the Operating System SSD at the other slot.)
LED Indicators
Your Workstation is designed with LED indicators to show workstation status. The description of LED indicators and colors are provided for your operational reference.
*When your workstation sleeps, the S3 indicator pulsates on and off slowly.
Managing Solid State Drive (SSD)
RW14 has 4 slots for 2.5” type/ 7mm height SATAIII SSD. One SSD was pre-installed as the standard configuration. You can have the additional SSD installed, up to 4th.
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Chapter Two - 25
Operating Information
Note:
It is recommended to use the same brand/size SSD to configure the
RAID volume.
Please refer to the official User Guide from Intel website for the detailed
setting information.
For setting up the RAID, please use the Intel® RST (Rapid Storage Technology) to lay your system foundation on RAID 0, 1, 5, 10 configurations. The are two boot modes to select, Legacy & UEFI.
Please follow the steps to use RAID function: In BIOS Set Up:
1. Insert the required number of SSDs for RAID 0, 1, 5, 10, respectively.
2. Power on the workstation, and press [F2] to enter BIOS.
3. Select Chipset => PCH-IO Configuration => SATA And RST
Configuration => SATA Mode Selection => Intel RST Premium With Intel Optane System Acceleration =>Save Changes and Reset
4. Reset the workstation, and press [F2] to enter BIOS.
5. Sleet Advanced menu => Intel Rapid Storage Technology => Create
RAID Volume
6. Now, you can setup RAID configuration following the on-screen instructions.
Or, you can refer to the User Guide of Intel® Rapid Storage Technology on the Intel official website.
RTC
Battery backed up RTC (Real Time Clock/Calendar) is built in an on-board CMOS (Complementary Metal Oxide Semiconductor) chip. The RTC keeps track of the time and date while the workstation is off. The CMOS chip also stores system setup information.
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Chapter Two - 26
Operating Information
System Manager
System Manager is an app which allows user to access information (System,
battery), and set RF device, function keys easily.
1. System information:
2. Battery information:
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Chapter Two - 27
Operating Information
3. RF Device control panel:
4. Function key control panel.
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Chapter Two - 28
Operating Information
None
Open/ Execute a selected file
Open URL in default browser
Change display output
Brightness up
Brightness down
Volume up
Volume down
Volume mute
Launch on-screen keyboard
Launch Windows Mobility Center
Launch File Explorer
Note:
“System manager is a universal app so some pages may be
different according to your system. For example, function key setting page will be unavailable for those devices without function key.
Available Function Items List
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Chapter Two - 29
Operating Information
Aptio Setup Utility
Advanced
Link Speed [Auto Negotiated]
Wake on LAN [Enabled]
Specifies the port speed used for the selected boot protocol.
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Setting Wake on LAN
Wake-on-LAN (WoL) is an Ethernet or Token ring workstation networking standard that allows a workstation to be turned on or awakened by a network message. Follow instructions to set WoL.
1. Enter BIOS set up Advanced Intel ® I210 Gigabit Network Connection NIC Configuration Set Wake on LAN enabled Save and Exit BIOS
2. Windows System Control panel System Device Manager Network adapters double click “network adapters cards”
3. Power Manager check Allow the workstation to turn off this device to save power and “Allow this device to wake workstation
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Chapter Two - 30
Operating Information
Smart Card Reader (Optional)
RW14 has a smart card slot, with an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.
To insert a smart card:
1. Locate the smart card slot on the front side of the workstation and open the
protective cover.
2. Plug the smart card, with its label and embedded chip facing up into the slot.
1. When a new card is seated, use the third-party smart card software to allow
your workstation to read it.
To remove a smart card:
1. Make sure that the third-party smart card software is not accessing the
smart card.
2. Pull the card out of the slot.
3. Close the cover.
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Chapter Three - 31
Managing Power
Note:
To ensure system stability, please connect your workstation to an
external power source when operating at -20 °C ambient temperature.
Chapter Three - Managing Power
AC Adapter
The AC adapter performs two functions:
It powers the workstation from an external AC source.  It charges the workstation battery.
The adapter automatically detects the AC line voltage (100V or 240V) and adjusts accordingly.
The following are recommended when using the AC adapter:
Use a properly grounded AC outlet.  Use one AC outlet exclusively for the workstation. Having other
appliances on the same line may cause interference.
Connecting the AC adapter:
Plug the AC cord to the adapter.  Plug the other end of the AC cord into the wall outlet. Make sure the green
LED on the adapter turns on.
Attach the DC plug into the power jack of the workstation; and turn the
lock ring clockwise to secure it.
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Chapter Three - 32
Managing Power
Charging
(with power adapter attached)
Discharging
(without power adapter attached)
Primary Battery (Left)
First priority
Second priority
2nd Battery (Right)
Second priority
First priority
Battery
The power source will automatically switch to battery when the external power source (AC adapter or optional vehicle adapter) is disconnected.
Battery Low
When the battery is nearly exhausted, the workstation gives the following “Battery Low” warnings:
Windows battery low warning (when operating system is Windows).  The power LED flashes.
Once the Battery Low warning occurs, please:
Save and close the files you are currently working on.  Plug in the AC adapter to recharge the battery.
Charging the Battery
There are two battery packs in the workstation; on the left side is the primary battery, and on the right side is the second. When the workstation is connected to AC adapter, the primary battery will be charged first, and then the second battery. When the workstation is powered by the battery, secondary will be discharged first, and then the primary one. Attach the AC adapter or vehicle adapter to charge battery, when the battery is full, battery will automatically stop charging. You could check if the battery is being charged by battery indicator LED, the LED is off when charging is finished.
Optional Multi Battery Charger (MCRW)
A Multi Battery Charger is designed for the battery of RW14, with this charger, you could charge two battery packs at one time.
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Managing Power
Note:
Please make sure that all the files you just modified were all
already saved before swapping the battery to prevent any accidental data loss.
If the Primary battery is not drained out, you could just swap the
Battery Gauge
You may check battery status from battery gauge in Windows. Click the power/battery icon to reveal the battery gauge window.
Battery Power Saving Tips
The workstation comes with an intelligent power-saving feature. You may extend the battery life by: Setup power saving functions in Operating System Power Management
options (e.g. Windows Power Options).
Lower the intensity of the display by brightness control.  Use standby option when workstation is temporarily not in use.  Shut down the workstation when it will not be for a long-time use.
Replacing Battery
At a low battery condition, you must connect to the power adapter or swap the battery to continue your task.
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Managing Power
Note:
Do not turn off the LCD and do not remove AC adapter during the
recalibration.
One cycle of recalibration process indicates Charge to Full => Start
Learn Mode => Discharge => Complete Learn Mode => Charge to Full. It will take approx. eight hours for a cycle.
It requires five cycles to complete the battery recalibration. Then the
recalibration will stop automatically.
If you want to terminate the calibrating, simply shut down the
workstation by pressing Power Button or just press "CTRL+ALT+DEL" to restart.
Battery Recalibration
Battery recalibration allows users to maintain the battery in a healthy condition. To perform battery recalibration, please follow the steps as below:
1. Update BIOS & EC to the latest version xxx.xxx or later.
2. Insert the battery to the workstation, and connect it to AC adapter.
3. Enter the BIOS => Choose Advanced menu => Choose Battery
Recalibration => Press Enter. (See Chapter4: BIOS Setup - Advanced - Battery Recalibration Sub-Menu)
4. When Start Battery Recalibration pop-up appears, press Yes” to
continue.
5. The recalibration is now processing. You can see the following
recalibration status on the screen:
Calibration Frequency: How many times the calibration is processed – Battery Capacity: Current battery capacity – Battery Charge Mode: Charge/Discharge – Battery Learning Mode: Normal (charge)/Learn (discharge)
6. A pop-up appears when the calibration is completed. Then click OK.
7. Press Yes to reboot the workstation when Reset Without Saving pop-up
appears.
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Chapter Three - 35
Managing Power
Mode
USB3.0 Fast Charging port Features
Power off
AC
Fast charging
Battery
No charging
Power on
AC
Normal charging
Battery
Normal charging
S3
AC
Fast charging
Battery
Fast charging
Note:
After enabling USB fast charging from USB CHARGE control in BIOS,
please cold boot your workstation to activate this function.
Power Conservation
This workstation consumes much less power than conventional workstations. However, power consumption may be reduced by configuring the Power Management Setup properly.
It is recommended the power saving functions be enabled even when not running on battery power. Power Management will not degrade performance while saving power.
Supporting ACPI
Your workstation supports ACPI (Advanced Configuration and Power Interface) for power management. With ACPI and an ACPI-compliant operating system such as Windows, the feature will allow you to reduce the power consumption for energy saving. By supporting ACPI, the AC adapter LED and the Power indicator LED will show in different ways. The followings are the detailed description.
Sleep:
Power LED indicator is flashing Green* *When your workstation sleeps, the S3 indicator pulsates on and off slowly.
Hibernate: Power LED indicator is OFF.
Shut down: Power LED indicator is OFF.
USB 3.1 Fast charging
RW14 provides one USB 3.1 fast charging port, which means that you can have faster charging than traditional standard USB 3.1 port. The following table shows details for USB 3.1 Fast Charging information:
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Chapter Four- 36
BIOS Setup
Aptio Setup Utility
Main Advanced Chipset Security Boot Save & Exit
BIOS Information BIOS Vendor Core Version Compliancy Project Version Build Date and Time Access Level EC Version
Processor Information Name Type Speed Microcode Revision Total Memory ME FW Version ME firmware SKU Serial ATA Port 0 Serial ATA Port 1 Serial ATA Port 2
System Date
System Time
Set the Date. Use Tab to switch between Date elements. Default Ranges: Year: 2005-2099 Months: 1-12 Days: dependent on month
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Note:
The contents may vary depending on workstation configurations. Incorrect settings may cause system malfunction. To correct it, restore the
Optimized Defaults with F3.
Chapter Four - BIOS Setup
Press [F2] at boot up to enter BIOS setup. Use arrow keys to select options and [+/-] to modify them. When finished, move to Exit and press [Enter] then confirm save by pressing [Y].
Main Menu
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Chapter Four- 37
BIOS Setup
Aptio Setup Utility
Main Advanced Chipset Security Boot Save & Exit
CPU Configuration PCH-FW Configuration Trusted Computing RF Device Control EC Thermal Control AC In boot Control USB Power Control Battery Recalibration IT8786 Super IO Configuration Intel ® BIOS Guard Technology Network Stack Configuration CSM Configuration
Intel ® I210 Gigabit Network Connection -
00:16:3F:61:95:7C Intel ® Ethernet Connection (7) I219-LM -
00:16:3F:61:96:5D
CPU configuration Parameters
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Feature
Options
Description
CPU Configuration
Disabled Enabled
CPU configuration Parameters
PCH-FW Configuration
Disabled Enabled
Configure Management Engine Technology Parameters
Trusted Computing
Disabled Enabled
Trusted Computing Settings
RF Device Control
Disabled Enabled
RF Device Control Setting
EC Thermal Control
87 C/79 C/71 C/63 C /55C
EC Thermal Control Setting
AC In Boot Control
Disabled Enabled
AC In Boot Setting
USB Power Control
Disabled Enabled
USB Power Mode Setting: For AC Mode only; Setting for S5 Enable/S5 Disable
Battery Recalibration
Yes No
Start Battery recalibration function
IT8786 Super IO Configuration
System Super IO Chip Parameters.
Intel ® BIOS Guard Technology
Disabled Enabled
Enable/Disable Intel BIOS Guard Support
Advanced Menu
Advanced Menu Selections
You can make the following selections on the Advanced Menu.
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Chapter Four- 38
BIOS Setup
Feature
Options
Description
Network Stack Configuration
Disabled Enabled
Network Stack Settings
CSM Configuration
Disabled Enabled
Enable / Disable, Option ROM execution settings, etc.
Intel ® I210 Gigabit Network Connection
Configure Gigabit Ethernet device parameters
Intel ® Ethernet Connection (7) I219-LM
Configure Gigabit Ethernet device parameters
Aptio Setup Utility
Advanced
Intel (VMX) Virtualization [Enabled] Technology
Intel Trusted Execution Technology [Enabled]
Enables utilization of additional hardware capabilities provided by Intel ® Trusted Execution Technology.
Changes require a full power cycle to take effect.
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
CPU Configuration Sub-Menu
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Chapter Four- 39
BIOS Setup
Aptio Setup Utility
Advanced
ME FW Version ME Firmware Mode ME Firmware SKU
AMT BIOS Features [Disabled]
AMT Configuration
Firmware Update Configuration
Configure Management Engine Technology Parameters
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Aptio Setup Utility
Advanced
TPM20 Device Found Firmware Version: Vendor:
Security Device Support [Enable]
Pending operation [None]
Enables or Disables BIOS support for security device. O.S. will not show Security Device. TCG EFI protocol and INT1A interface will not be available.
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
PCH-FW Configuration Sub-Menu
Trusted Computing Sub-Menu
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Chapter Four- 40
BIOS Setup
Aptio Setup Utility
Advanced
EC Thermal Control
Thermal cooling trip point [87C]
EC Thermal Control Setting
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Aptio Setup Utility
Advanced
AC In Boot
AC In Boot Control [Disabled]
AC In Boot Setting
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
EC Thermal Control Sub-Menu
AC In Boot Control Sub-Menu
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Chapter Four- 41
BIOS Setup
Aptio Setup Utility
Advanced
USB Power Mode
USB Power Control [Disabled]
USB Power Mode Setting: For AC Mode only; Setting for S5 Enable/S5 Disable
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
USB Power Control Sub-Menu
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Chapter Four- 42
BIOS Setup
Aptio Setup Utility
Advanced
Battery Recalibration Utility Calibration Frequency N/A
Battery Capacity N/A Battery Charge Mode N/A Battery Learning Mode N/A
Note: Only support single battery recalibration in the same time, while the Utility is executing, please don’t close the LCD and don’t disconnect the AC adaptor. The battery recalibration will follow the steps and take about 12hrs (by battery capacity) to complete the battery recalibration.
Step 1 -> Fully Charged N/A Step 2 -> Learning N/A Step 3 -> Charge to 40% N/A Step 4 -> Learning N/A Step 5 -> Charge to 40% N/A Step 6 -> Learning N/A Step 7 -> Fully Charged N/A
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Aptio Setup Utility
Advanced
IT8786 Super IO Configuration Super IO Chip IT8786
Serial Port 1 Configuration
Serial Port 2 Configuration Serial Port 3 Configuration Serial Port 4 Configuration
Set Parameters of Serial Port 1 (COMA)
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Battery Recalibration Sub-Menu
IT8786 Super IO Configuration Sub-Menu
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Chapter Four- 43
BIOS Setup
Aptio Setup Utility
Advanced
Intel BIOS Guard Support [Disabled]
Enable/Disable Intel BIOS Guard Support.
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Aptio Setup Utility
Advanced
Network Stack [Enabled]
Ipv4 PXE Support [Disabled] Ipv4 HTTP Support [Disabled] Ipv6 PXE Support [Disabled] Ipv6 HTTP Support [Disabled] IPSEC Certificate [Enabled] PXE boot wait time 0 Media detect count 1
Enable/Disable UEFI Network Stack
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Intel ® BIOS Guard Technology Sub-Menu
Network Stack Configuration Sub-Menu
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Chapter Four- 44
BIOS Setup
Aptio Setup Utility
Advanced
Compatibility Support Module Configuration
CSM Support [Disabled]
Enable/Disable CSM Support.
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Aptio Setup Utility
Advanced
NIC Configuration
Blinks LEDs 0
UEFI Driver Intel ® PRO/1000
6.9.07 PCI-E Adapter PBA 000200-000 Device Name Intel ® I210 Gigabit
Network Connection
Chip Type Intel i210 PCI Device ID 1533 PCI Address 03:00:00
Link Status [Disconnect] Mac Address 00:16:3F:61:95:7C
Virtual MAC Address 00:00:00:00:00:00
Click to configure the network device port.
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
CSM Configuration Sub-Menu
Intel ® I210 Gigabit Network Connection Sub-Menu
Page 45
Chapter Four- 45
BIOS Setup
Aptio Setup Utility
Advanced
PORT CONFIGURATION MENU
NIC Configuration
Blinks LEDs 0
PORT CONFIGURATION INFORMATION UEFI Driver: Adapter PBA: Chip Type PCI Device ID PCI Address
Link Status
Mac Address
Click to configure the network device port.
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Intel ® Ethernet Connection (7) I219-LM Sub-Menu
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Chapter Four- 46
BIOS Setup
Aptio Setup Utility
Main Advanced Chipset Security Boot Save & Exit
► PCH-IO Configuration
PCH Parameters
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Aptio Setup Utility
Chipset
PCH-IO Configuration
SATA And RST Configuration
HD Audio Configuration
PCH LAN Controller [Enabled]
Wake on LAN Enable [Disabled] SLP_LAN# Low on DC Power [Enabled]
SATA Device Options Settings
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Chipset Menu
PCH-IO Configuration Sub-Menu
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Chapter Four- 47
BIOS Setup
Aptio Setup Utility
Main Advanced Chipset Security Boot Save & Exit
Password Description
If ONLY the Administrator’s password is set, then this
only limits access to Setup and is only asked for when entering Setup.
If ONLY the User’s password is set, then this is a power
on password and must be entered to boot or enter Setup. In Setup the User will have Administrator rights. The password length must be in the following range; Minimum length 3 Maximum length 20
Administrator Password User Password
HDD Security Configuration:
P4: P5:
Secure Boot menu
Secure Boot Configuration
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Aptio Setup Utility
Security
HDD Password Description: Allows Access to Set, Modify and Clear Hard Disk User
and Master Password. User Password is mandatory to Enable HDD Security. If Master password is installed (optional), it can also be used to unlock the HDD. It the Set User Password option is hidden, do power cycle to enable the option again..
HDD PASSWORD CONFIGRATION: Security Supported : Yes
Security Enabled : No Security Locked : No Security Frozen : No HDD User Pwd Status : NOT INSTALLED HDD Master Pwd Status : NOT INSTALLED
Set User Password
Set Master Password
Set HDD User Password.
***Advisable to Power Cycle System after setting Hard Disk Passwords***
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Security Menu
HDD Security Configuration Sub-Menu
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Chapter Four- 48
BIOS Setup
Note:
If the master password is lost or it is not set earlier than the user
password, losing the user password would make accessing impossible. So please set the master password at first and keep it carefully.
Setting Password
2. Clearing the master password in BIOS setup will also clear the current user password. Master password is used as a backup key, it’s better not to be changed frequently.
3. You can set your master password and user password with a length between 1 and 32 characters. If you want to clear current password, type nothing when creating a new password.
4. After you set a password, Pwd Status will change from NOT INSTALLED to INSTALLED and the “security enabled” status will change to “YES”.
5. Your setting will take effect after reboot.
Resetting Password
1. After typing an invalid user password three times, a message will show HDD is locked. Pressing Enter will leave the screen message.
2. Press F2 immediately to enter the BIOS setup where the lost user’s password could be cleared with the master password.
3. Once the HDD is locked, users have no right to access. You can only enter again by the correct user password or clear it by the master password.
4. A warm boot will cause HDD Security Frozen in the selection. Only a cold boot can lift the HDD Security frozen and allow further operations in the BIOS setup. (After a cold boot, users can try to enter again with the correct user password or just reset it with the master password)
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Chapter Four- 49
BIOS Setup
Aptio Setup Utility
Security
System Mode Setup
Secure Boot [Disabled]
Not Active
Secure Boot Mode [Custom]
Restore Factory Keys
Reset to Setup Mode
Enter Audit Mode Key Management
Secure Boot feature is Active if Secure Boot is Enabled. Platform Key (PK) is enrolled and the system is in User mode. The mode change requires platform reset.
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Security Boot Sub-Menu
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Chapter Four- 50
BIOS Setup
Aptio Setup Utility
Main Advanced Chipset Security Boot Save & Exit
Fixed Boot Order Priorities
Boot Option #1 [UEFI Hard Disk: Windows Boot Manger]
Boot Option #2 [UEFI CD/DVD] Boot Option #3 [UEFI USB Device] Boot Option #4 [UEFI Network] Boot Option #5 [Hard Disk] Boot Option #6 [CD/DVD] Boot Option #7 [USB Device] Boot Option #8 [Network]
UEFI Hard Disk Drive BBS Priorites
Set the system boot order.
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Boot Menu
The system will try to boot from device on top then the 2nd and so on. If there is more than one device in each category, only the device on top of sub-menu can boot up.
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Chapter Four- 51
BIOS Setup
Aptio Setup Utility
Main Advanced Chipset Security Boot Save & Exit
Save Options
Save Changes and Reset
Discard Changes and Reset
Default Options
Restore Defaults
Boot Override
Windows Boot Manager (P4: XXXXXXXX) Launch EFI Shell from filesystem device
Reset the system after saving the changes
→←: Select Screen
↑↓: Select Item
Enter: Select –/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit
Save & Exit Menu
Page 52
Chapter Five- 52
Drivers and Applications
Note:
Please install the chipset driver first. If the system requests for reboot after installing drivers, please
reboot your workstation first before installing other drivers.
Chapter Five - Drivers and Applications
The Utility DVD includes all the drivers for the installed devices in your workstation. Please consult the dealer if there is any driver missing. Also,
through Device Manager in Windows, you are able to perform “Driver Update”
or check if there are still drivers for the devices needed to be installed. Please check the readme file on Utility DVD to get the latest information before installing device drivers.
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Chapter Six - 53
Specifications
Chapter Six - Specifications
Platform
Intel® Coffee Lake Platform
CPU
Intel® Xeon® E-2176M Processor
PCH
Intel® CM246 Chipset
Memory
Max. 64GB
- Industrial grade
- DDR4 SO-DIMM x 4, 2400MHz
- ECC/ non ECC
Graphic
Intel® UHD Graphics P630  Optional nVIDIA® GeForce® GTX1050 4GB graphic add-on card
Display
Standard:
- 15.6 FHD LCD
- Resolution: 1920 x 1080
- Brightness (min. ~ typ.): 240~300 nits
Optional:
- Brightness (min. ~ typ.): 720~800 nits
Optional Capacitive Multi-Touch Screen
Keyboard
Number of keys: 83 Keys  Key Travel: 1.5+/-0.2 mm  Caps Lock LED (Green)
Touchpad
Type: PS/2 Resistive Touchpad
Page 54
Chapter Six - 54
Specifications
Note:
The SSD supports hot swap but not for the one with the Operating
System.
Standard: 1
st
SATAIII SSD (Left side)
Optional:
- 2
nd
SATAIII SSD (Left side)
- 3
rd~4th
SATAII SSD (Right side)
Life time: Over 5,000,000 strokes lifetime
Storage
Type: 2.5” (Removable)  Height: 7mm  Interface: SATAIII
Fan
Dimensions: about 64(L) x 55(W) x 10(H) mm  Weight: about 30 grams  Rotation (impeller side view): CCW  Bearing type: Fluid bearing  Rated speed: 4350 RPM ± 10% AT 5.0 VDC  MAX. air flow: 5.67 CFM  MAX. static air pressure: 15.75 mmAq  Noise level(at 50 cm): 36.8 dBA (MAX.: 38.8 dBA)  Motor protection: auto restart, motor lock protection
I/O Ports
Left:
Audio/Line-in/Microphone  USB 3.1 Gen. 2 x 1  USB 3.1 Gen. 2 x 1(with fast charging)
Right:
USB 3.1 Gen. 2 x 2  Optional 2nd GLAN x 1  GLAN x 1
Rear:
DC-in Connector x 1 (Military 2-pin)  Display port x 1  VGA x 1  Standard: Serial DB9 x 2 (COM1~2)  Optional: Serial DB9 x 2 (COM3~4)
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Chapter Six - 55
Specifications
Note:
If you’d like to use DC-in 12V, please make sure the DC-in conn. is
more than 12V, and the DC cable should withstand more than 17A.
Note:
Weight includes DRAM x 4, WiFi/BT Module, GPS, 2
nd
GLAN card,
batteryx2, SSD x1, (Battery pack 330g, SSD 61g)
Weight varies depending on system configurations.
Bottom:
D/U port x 1
Power
Battery Pack (BRWB3A) :
Type: Lithium Ion battery  Capacity: 10.8V 5800mAh  Dimension: 142 mm (W) x 80 mm (D) x 14.5 mm (H)  Weight: 330g
AC Adapter:
AC Input: 100 - 240V  Frequency: 50/60Hz  DC Output: 19V/10.5A  Maximum Power: 200 Watts
DC-in:
Standard DC-in 19V  Optional DC-in 12~32V (BVA)
System Unit Dimensions and Weight
Dimensions: 392 (L) x 302 (W) x 42mm (H) (with bumper)  Weight: 4.86kg
Materials and Recycling
Materials of the workstation are as follows: Plastic Case: Recyclable UL grade PC + ABS GE C2800 or
C6200
Aluminum Case: AL6061T6  Bracket: Aluminum 5052  Bumper: Silicon Rubber, TPU  PCB: FR-4, UL 94V0
Page 56
Chapter Six - 56
Specifications
Battery: Rechargeable Lithium Ion  Packing: Carton- Recycled/Recyclable Paper (unbleached)
Cushion- Recyclable EPE Quick Guide- Recycled/Recyclable Paper
Please recycle the parts according to the local regulations.
Case
CNC milled Aluminum  Black/NATO Green
Environmental
Temperature: Operating: -20 ~ +60ºC (-4 ~ +131ºF)
Optional Operation: -30 ~ +60ºC (-22 ~ +131ºF) Storage: -40 ~ +70ºC (-40 ~ +158ºF)
Humidity: 5~95% Non-condensing operating
95% maximum storage
Altitude: 0 ~ 4,572 meters (0 ~ 15,000 feet) operating
Certifications
CE, FCC, WEEE, REACH, RoHS2.0, IP65, MIL-STD-810G, Optional MIL-STD-461G
Page 57
Chapter Seven - 57
Optional Devices
Chapter Seven - Optional Devices
Graphics
nVIDIA® GeForce® GTX1050 4GB graphic add-on card
GPU: NVIDIA GeForce GTX1050 NVIDIA® CUDA™ Cores: 640 Core clock: 1354MHz Memory Size: 4GB GDDR5 Memory Clock: 7.0 Gbps Memory Interface Width: 128-bit Max. Board power: 50W Form Factor: MXM graphics module version 3.1, Type A Dimension: 70 (L) x 82 (H) mm
Communication
WiFi/Bluetooth:
- Intel Dual Band wireless- AC 9260
- Board Form Factor: M.2 2230 E-key Card
- Wi-Fi Certified: 802.11 a/b/g/n/ac
- Bluetooth: Supports BT 5.0 (Backward compatible)
- Interface: PCIe (WiFi)/USB (BT)
GPS:
- U-blox M8N (USB interface)
2nd GLAN Card: 1Gbps (internal Mini PCIe Card)
Memory Card
The memory card will expand your memory to facilitate better system performance. Industrial grade DDR4 SO-DIMM x 4 is available, supporting 8/16GB, ECC/non-ECC DDR4 2400 memory cards. The maximum capacity is 64GB.
Trust Platform Module (TPM2.0)
There is an optional Trust Platform Module (TPM2.0) equipped with this workstation for users to strengthen the security.
With TPM, users are able to encrypt the folders and files directly and make the important file be more secure and be with an additional protection. In other words, your TPM-encrypted files are basically protected with two layers. Even if your TPM-encrypted files are hacked, the files can not to be read without passwords and TPM chipset.
Page 58
Chapter Seven - 58
Optional Devices
BVA & Surge Protector Module
BVA & Surge Protector Module is designed for all equipment to directly connect with the vehicle power system. Containing the reverse polarity protection and the breaking of high voltage input, the module is able to be against high 100V at 50ms surge.
Smart Card Reader
Accept a smart card for additional security feature.
Multi Battery Charger (MCRW)
The Multi Battery Charger is designed for the battery of RW14, with this charger, you could charge two battery packs at one time.
Electronic characteristics
DC Input Range: 12 ~ 32V with BVA  DC-in Conn:
- Std. 2 pin Mil Conn. (200W AC Adapter)
- Optional 3 pin Mil Conn. (90W AC Adapter)
Charging Time: 4 hours  CE/FCC Certified
Physical Characteristcs
Dimensions (mm): 129.9(L) x 129.9(W) x 94(H)  Weight: 325 g
Environmental Ratings
Operating Temperature: 0 ~ 45°C  Storage Temperature: -40 ~ 70°C
COM 3/4 Additional Serial Ports
Supporting RS232, RS422, and RS485 signal
Page 59
Chapter Eight - 59
Maintenance and
Service
Chapter Eight - Maintenance and Service
Cleaning
The exterior of the system and display may be wiped with a clean, soft, and lint-free cloth. If there is difficulty removing dirt, apply non-ammonia, non-alcohol based glass cleaner to the cloth and wipe.
An air gun is recommended for cleaning water and dust. For salty water please clean with fresh water then blow-dry with an air gun. Be sure not to turn the workstation upside down while there is water being applied.
Troubleshooting
Should the workstation fail to function properly, the troubleshooting steps below may be followed.
Check power adapter and battery.  Minimize the configuration, i.e. remove extra peripherals and devices.  Uninstall the software suspected.  Load Optimized Defaults setting in the BIOS.
Re-install operating system and application software.
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Chapter Eight - 60
Maintenance and
Service
RMA Service
If troubleshooting steps are unsuccessful, consult your dealer for RMA. Shipping instructions:
1. Remove any personal disks or other media.
2. Use the original shipping container and packing materials, if possible.
3. If the original packing materials are not available, wrap the equipment with soft material (e.g. PU/PE form) then put the wrapped equipment into a hard cardboard shipping box.
4. Include a sheet with the following information: (Note: Please keep a copy of this sheet for your records)
Name  Address  Unit serial number  Place and date of purchase or the original invoice number  Date of failure  A DETAILED Description of the problems you have encountered  A list of the hardware/software configuration, if applicable.
5. Clearly mark the outside of the shipping box with the RMA #. If RMA # is not present on the shipping box, receiving will be unable to identify it and it might be returned.
6. Unless prior arrangements have been made, the customer is responsible for all shipping costs. Unauthorized use of the company’s shipping accounts is not permitted.
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