Mi-fone MI-Q5 User Manual

MI-Q5

Dual SIM GSM phone

User Guide

1 . INTRODUCTION 1

1.1 PHONE DISPLAY 1

1.2 KEY 2

1.3 ICONS & SYMBOLS 3
2 GETTING STARTED 4

2.1 INSERTING THE SIM CARD AND THE BATTERY 4

2.2 INSERTING A T-FLASH (EXTERNAL MEMORY) CARD 4

2.3 TURNING THE PHONE ON 5

2.4 CHARGING THE BATTERY 5

2.5 IMPORTANT PASSWORD 5

2.6 KEYPAD LOCK AND UNLOCK 5

2.7 TRANSFER FILES TO THE T-FLASH (EXTERNAL MEMORY) CARD 5
3 TEXT ENTRY 6

3.1 INPUT METHOD 6

3.2 KEY INPUT 6

3.3 MULTI-TAP INPUT 7

3.4 NUMERIC INPUT 7
4 CALLING 8

4.1 MAKING A CALL 8

4.2 ANSWERING A CALL 8
5 FUNCTION MENU 9

5.1 HOW TO USE 9

5.2 MAIN MENU 9

5.3 PHONEBOOK 9

5.4 MESSAGES 10

5.5 CALL CENTER 11

5.6 SETTINGS 11

5.7 FILE MANAGER 12

5.8 MULTIMEDIA 12

5.9 CAMERA 14

5.10 VIDEO RECORDER 15

5.11 FM RADIO 15

5.12 JAVA 15

5.13 SERVICES 16

5.14 APPLICATIONS 16

5.16 USER PROFILES 18

5.17 ENTERTAINMENT ZONE 18

6. PRECAUTIONS 19

7.FREQUENTLY ASKED QUESTIONS AND TROUBLESHOOTING 21

8.SAFETY INFORMATION AND NOTICES 23

PREFACE

Thank you for purchasing this cellular phone.
To guarantee your cellular phone works properly, please follow the instructions in this manual to prevent any
possible incidents or malfunctions.
Follow all safety warnings to avoid injury or property damage.
Screen displays and illustrations in this user’s manual are designed to help you operate your phone to its optimum
performance.

We continuously strive to improve our products. Therefore, we reserve the rights to revise this user
manual or withdraw it at any time without prior notice.

1. Introduction

1.1 Phone Display

Left soft key
and GSM2 Dial
Key

Call End Key

Earpiece

Camera

OK Key

GSM1
Dial Key

Microphone Speaker

Keypad

Navigation Keys

Right Soft Key

1

1.2 Key

Key Function

SIM1/SIM2
Dial/receive key

Answer all calls
Make calls from Sim1/Sim2 card
View Sim1/Sim2 card call logs in standby mode.

Call End Key Pressing and holding to turn the phone on/off.

End a call or reject an incoming call.
Return to the idle mode.

SIM2 Key Enter main menue in idle mode

SIM1 Key Access the contact list in idle mode.

OK Key

Confirm a selection.

Numeric key Enter numbers, letters or characters.

Select a submenu item labeled with the corresponding number.

* Press and hold to toggle between *, +, (pause character) P, and (wait character) W.

Press to enter symbol when editing text.

aA^ Keys Press to switch input modes when entering text.

Press and hold to activate or deactivate the silent mode when phone is in idle mode.

# Long press to switch between profiles “Outdoor” to “Silent” mode.

2

Note: “Press” in this manual, means to press and release the key; “press and hold” means to press
and hold the key for at least 2 seconds.

1.3 Icons & Symbols

Icon Description

Vertical bars indicate the signal strength of the GSM network
signal. Four bars indicate that your current position has the best
reception.

Battery - Indicates battery level.

Message - Indicates you have one or more unread messages.

MMS - Indicates you have one or more unread MMS messages

Voicemail- Indicates voice messages that have not been heard.

Missed call - Indicates there is a missed call.

Call Divert - Indicates that “Divert All Voice Calls” is activated.

Lock- Indicates that the keypad is locked.

Alarm-Indicates that the alarm clock is on.

Headset-Indicates that headset profile is activated.

Alert type is “Ring”.

Vibrate – Indicates that the vibrator is on.

Indicates your phone uses the alert type of “Vibrate and ring”.

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2 Getting Started

Please read the safety instructions in the "Safety Information and Notices" section before use.

2.1 Inserting the SIM Card and the battery

Remove the back cover
Make sure the phone is switched off. You need to remove the back cover of your phone before you can insert
the SIM card. Hold the phone with the front facing downwards; pull the release button (located at the botton of
the battery cover) downwards and lift the cover upwards to remove it.

Remove the battery
Put your finger on the black holder located at the bottom of the battery slot and lift the battery up to remove it.

Insert the SIM card
Make sure that the clipped corner of the SIM card is facing the correct direction (clipped corner at top left) and
the metallic contacts are facing downwards. Slide the SIM card into the card slot until it stops. Please ensure
that you place GSM sim card in the sim card slot.
Install the battery
With the metallic contacts of the battery facing the metallic contacts in the battery slot, press the battery down
until it locks into place.

Install the back cover
Align and hook the back cover to the top of the battery slot and then push the back cover down until it locks
into place.

2.2 Inserting a T-Flash (External Memory) Card

1. The T-flash card slot is located on the beside of the SIM card slots (Please see the
Indications)

2. With the metal contacts facing upwards, gently slide the T-Flash card into the slot.

3. Push it once to lock into place.

4. To remove the T-flash card, press the card once to unlock it from its place. Then gently slide
the card out of the slot.

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2.3 Turning the phone on

To turn the phone on, press and hold the Call End key. If you have already enabled the Sim Lock fucntion
then enter the PIN code (the 4 to 8 digit secret code of your SIM card). It is preconfigured and provided to you
by your network operator or retailer. If you enter an incorrect PIN code 3 times in succession, your SIM card
will be locked. To unlock it, you must obtain the PUK code from your network operator.

2.4 Charging the Battery

1. Ensure the battery in inserted in the handset. To charge the battery, plug in the charger connector
at the bottom of your phone (USB interface) and then plug the other end into an AC power socket.

2. The battery symbol indicates the charging status. While charging, the charge indicators will scroll.
When all the scroll bars are steady, the battery is fully charged. It takes about 4 hours to fully
charge the battery.

3. Disconnect the charger from the phone.

4. Disconnect the charger from the AC power socket.

Note: If the battery is powerless, the battery icon will reappear after a few minutes of charging.

2.5 Important Password

Phone lock password is 1122.

2.6 Keypad Lock and Unlock

Go to Menu > Lock.
In idle mode,Press the Right soft Key and then # Key to unlock the keypad.

2.7 Transfer files to the T-Flash (External Memory) card

Insert your T-Flash card into a card reader, and then connect the card reader to the USB port of a PC. The
PC will auto detect the card reader as a removable disk. You can access the T-Flash card memory now.
Download or upload the files to T-Flash card.

When the transfer is finished, please make sure that you safely remove the card reader by clicking

.
Finally, insert your T-Flash card into your cellular phone, you can view the files in Menu >File Manager >
Memory Card.

5

3 Text Entry

3.1 Input Method

Your cellular phone supports several input methods.

Changing the input modes
During text editing, you can press the aA^ Key to switch input modes
or press the SIM2 Key [Option] and choose Input Method to select different input modes.
Entering Symbols
In any input mode, press the ‘Sym’ Key to open the symbols input screen. Use the navigation key to choose
the desired symbol and the OK key to select it.
or press the SIM2 Key [Option] and choose Input Method and then Insert Symbols to select symbol of
choice.

3.2 Key Input

Letters and symbols represented by each key are as follows:

All related keys Press to input letters

“Alt” Key Press ‘Alt’ key then which symbol you wanted.

“SPACE” key Press to input space

Left Soft Key
(Select) or the OK
Key

Press to confirm the letter or word

“del” Key (Clear) Press to clear a letter

“aA^” key Switch between input mode

“Sym” key Press to enter symbol screen

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3.3 Multi-tap Input

This method requires multiple key presses to reach the desired character: the letter "h" is the second letter on
the 4 key, so you must press 4 twice quickly to enter "h". Using this mode requires you to press a key as
many times as needed to enter the desired letter.
Example:

To enter the word «home» in Multi-tap input mode “

abc”, press key 4(GHI) twice, press key 6(MNO) thrice,

press key 6(MNO) once and key 3(DEF) twice.

3.4 Numeric Input

Press the # Key to select "123" input option then you can enter the numbers.

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4 Calling

4.1 Making a Call

In idle mode, enter the phone number.
Press the SIM1 Dial Key to call the number from the sim1 card or press the SM2 Dial Key to call the number
from the sim2 card.
Press the Call End Key to end the call.

Note: During a call, press the Navigation Key Up/Down to adjust the volume.
You can press the SIM2 Key [Option] to choose Sound Recorder.

In most countries, recording telephone conversations is subject to legislation. We advise you to notify the
caller if you intend to record your conversation and only do so if they agree.

Making an International Call

1. Press and hold the ‘*’ Key until "+" appears on the screen.

2. Enter the country code.

3. Enter the area code (normally without the 0 before it) followed by the phone number.

4. Press the SIM1 Dial Key to call the number from the sim1 card or press the SIM2 Dial Key to call the
number from the sim2 card.

4.2 Answering a Call

Press the Call Receive Key to answer all calls
Press Call End Key to reject it.

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5 Function Menu

5.1 How To Use

Select Menu

1. Press the SIM2 Key [Menu] to enter main menu in idle mode.

2. Press the Navigation Key Up/Down to choose desired operation and press the Left Soft Key

[Ok] to enter the selected operation.

3. You can exit a menu and return to idle mode by pressing the Right Soft Key [Back] or the

Call End Key.

5.2 Main Menu

Messages Phonebook Calendar

Services SIM2 call Log Email

Multmedia Camera Video recorder

FM radio Audio player Java

FaceBook eBuddy Yahoo

twitter Alarm Tasks

Calculator File Manager Manage connections

Settings Call center Applications

User profiles Lock Power off

5.3 Phonebook

Your phone features two phonebooks. The SIM phonebook is located on your SIM card and the number of
entries you can store depends on the SIM card. The second phonebook (Smart phonebook) is integrated in
the phone memory.
Search contact

1. Press Menu > Phonebook > Search contact.

2. Enter the contact name.

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3. Press the SIM2 Key [OK] and select Search.

Add New Contact

1. To create a new SIM/phone contact:

2. Select Menu > Phonebook > Add new contact.

3. Select To SIM1 (saves contact on GSM sim1 card memory) or To SIM2 (saves contact on
GSM Sim2 card memory) and To Phone (saves contacts on phone memory) for saving the
contact.

4. Select Edit option to enter all related information about the contact.

5. Press the OK Key to save the contact details.

Caller Ringtone
Using this function you can assign a unique ringtone to a specific number from your contat list. When you
receive a call from that particular number, only the pre assigned ring tone will play. You can choose a
ringtone from the available default list of your mobile phone, or from an audio file downloaded on your
phone/memory card.

5.4 Messages

Creating a text message
Select Menu > Messages>Text Message>Write message.
Write a message, please refer to the Text entry section of this manual for detailed information.
After entering text, you can access the following options by pressing the SIM2 Key [Option] and then select

SIM1 Done or SIM2 Done:
Send Only: Press to enter a phone number or select a recipient from the contact list, and send the message.
Save and Send: Press to save the message to Outbox and send the message.
Save: Press to save the message to Drafts.
Send To Many: Press to add several recipients at a time and send the message.
Send By Groups: Press to send the message to the group you selected.

Note: Make sure the SC Adress in the activated profile is correct; otherwise, you cannot send
or receive the messages.

Creating a multimedia message
Select Menu > Messages > MMS > Write message.
Select To, Cc, or Bcc. Add phone numbers or email adresses to be sent.
Select Subject. Edit the subject of the message.
Select Edit content.
Edit the content of the message. You can add pictures, audio, and attachments to the multimedia message.
You can also insert a new slide, preview the message, and set the slide duration.
After you have completed inserting content, press the SIM2 Key [Option] and select Done..
When you have finished writing the MMS, press the Right Soft Key [Done] to go to the following options: send

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only, save and send, save to drafts, save as template, send options and exit.

Chat
Select Menu > Messages > Chat.
Select one of the chat room.
Press the Left Soft Key [Options] and select Chat room info to enter nickname and remote number.
After completing the above steps go back to the previous menu and select Start new.

Voice Mail Server
Select Menu > Messages > Voice mail Server.
Select one of them, press the Left Soft Key [Options] and select Edit.
Enter the voice mail infomation.
After completion go back to the previous menu and select Connect to voice.

Broadcast Message

Received Mode

Select Menu > Messages > Broadcast message.
Press the SIM2 Key [On] to activate this function.
Press the Navigation Key Down to select Channel setting to enter the channel number.

Note: To obtain the codes corresponding to the different types of messages, you must contact
your operator.

5.5 Call Center

Call History

1. Select Menu > Call Center >Call history>SIM1 call History/SIM2 Call History.

2. Press the Navigation Key to view different call logs.

3. Choose a particular number and press the SIM1 or SIM2 Dial Key to call the number directly.

4. Select Delete all log if you want.

Call Settings
SIM1 and Sim2 Call Settings where in many features like Call Wait, Call Barring, Call Divert can be made
use.

5.6 Settings

Phone Setup
This Menu option allows you to set phone parameters suh as time, date, schedule power on/off, language,
dedicated keys, Display characteristics, Auto update of date and time,UART setup, LCD backlight, greeting
text ,etc

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Security Setup
SIM1 Security Setup/ SIM2 Security setup:This feature allows you to prevent unauthorised
access to you sim card by protecting it with a 4 digit password. By default the password is set at 1122

Fixed Dial: this feature allows you to preset a fixed list of numbers for dial out. On activation the sim

card will only dial numbers that have been added to the list.

Barred dial: this features allows you to barr outgoing access to a list of particular numbers. Please

note, that this function requires network support. Please contact your network provider for further assistance.

Change Password: you can change the default password using this function.

When the Sim lock function is activated, your phone will as you for the password when switched on.
Enter the preset password. If you enter an incorrect password 3 times in succession, your SIM card will be
locked. To unlock it, you must obtain the PUK code from your network operator.

Auto Keypad lock: this allows you to setup an automatic keypad lock with delayed timer options of
0, 5seconds, 30 seconds, 1 minute and 5 minutes. When your phone is in idle state for the chosen time
period, the keypad will automatically be locked. To unlock the keypad, press OK key and ‘*’ key in quick
succession.

Phone Lock: this function allows you to prevent unauthorised access and usage of your Mi-Fone
mobile phone. To setup function ,enter a 4 digit number of your choice as password. When the phone is
switched on , you must key in your password to proceed using the phone. By default, the phone lock
password is set to 1122.

Restore factory settings: allows you to restore all default phone settings. By default, the password to
restore factory settings is 1122

Network Set up: this features allows you to automaticaly or manually choose your preferred netword
operator.

Sound Effects: this feature allows you to set your choice of equalizer mode

5.7 File Manager

Select Menu > File manager > Phone/Memory card.
Press the Left Soft Key [Options] and select Open to view different folders.

Note: If you have inserted a T-Flash card, you can view its files here.

5.8 Multimedia

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Audio Player

The keypad operations during music playback are as follows:

Key Description

The OK Key List the audio file from the storage you set.

Navigation Key Down▼ Press to stop the music.

Navigation Key ◀ or ▶

Short press to select the previous song/next song. Press and
hold to rewind/fast forward the track during playback.

* and # Keys located on side panel Adjust volume.

Left Soft Key [List] List the audio file from the storage you set.

Right Soft Key [Back] Return to previous menu.

Navigation Key Up ▲ Press to set desired equilizer mode

Video Player

Keys Operation

The keypad operations during music playback are as follows:

Key Description

The OK Key Press to play/pause/resume the selected video file.

* and # key (located on
Keypadl)

Adjust volume.

Navigation Key ◀ or ▶

Press to rewind/fast forward the selected video file.

Right Soft Key [Stop] Press to stop playing.

Image Viewer

This menu lists the picture from Menu > File Manager > Phone/Memory card > Photos/Images, dependant
on its storage setting.

Note: The music files present in the “My Music” folder of the memory card will be automatically
loaded. Long press “0” key for full video screen.

Sound Recorder

1. Select Menu > Multimedia > Sound Recorder.

2. Press the Left Soft Key [Options] and select Settings to set your preferred storage, file
format and audio quality.

3. Back to the previous menu, select Record.

4. In the recording screen, you can press the Left Soft Key to pause or continue.

5. If you have finished, press the Right Soft Key [Stop] to stop recording.

6. Rename the file by choosing rename from options.

7. Press the Left Soft Key [Options] and select Save.

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Note: Saved sound files can be found in the Menu > File Manager > Phone/ Memory card > Audio
menu according to your storage setting.

5.9 Camera

Your cellular phone features a camera that allows you to take pictures, store them and send them to your
friends. Please ensure that the camera lens is clean before you take pictures, as small dust particles can
strongly affect the picture quality.

How to ...

Launch Camera From idle mode, press the Left Soft Key to enter the main

menu then select > Camera

Take a picture Press the OK Key or the Camera Key (located on te side

panel of the phone).
After taking, the picture will be saved as JPG format in
Menu > Camera > Options> Photos

Exit Press the Call End Key or the Right Soft Key [Back].

Camera Option Menu

When the camera mode is activated you can change a number of settings by pressing the Left Soft Key
[Options] before taking a picture:

Options Description

Photos Enter the album according to the storage, if the storage is the phone, it will shortcut

to Menu >File Manager > Phone > Photos.

Camera settings Shutter Sound: off, Soun d 1, Sound 2

Contrast: High , Mediu, Low.
Delay Timer: off, 5 secs, 10 secs, 15 secs.

Continuous Shot: off, 1, 3, 5

Image settings Image Size: 320X240, 640x480 and 1280X960.

Image Quality: Low, Normal, High.

White Balance Auto

Daylight
Flourescent
Cloud
Incandescent

Scene Mode Select between option of auto and night

Effect settings Select from the options of Normal, Grayscale, Sepia, Sepia green, Sepia blue,

Colour invert to apply to picture before shooting

Storage Set the storage for the camera. Choose either phone or memory card (T-Flash)

Restore default Restore the camera settings to the default settings.

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Note: When there is not enough memory space, you will be unable to save the picture and prompted

with a warning message. So you should delete existing pictures before you can store new ones.
Storage capacity also depends on the size of the T-Flash card that you insert.

5.10 Video Recorder

1. Select Menu > Video Recorder.

2. Press the Left Soft Key [Options] and select Camcorder settings to adjust settings, or select
Storage to set the storage for the new video files.

3. Back to the previous menu, press the OK Key to record.

4. If you have finished, press the Right soft Key to stop recording.

5. Press the Left Soft Key [Yes] to save the video just recorded.

5.11 FM radio

To operate the radio:

1. Select Menu > FM radio.

2. Press the Navigation Key Down to activate or deactivate the FM radio.

3. Press the * / # Key to adjust the volume.

4. Press the Leftsoft Key [Options] go to Auto search for available FM channels..

5. Press the Left Soft Key [Options] to access the FM settings.

6. Press the OK Key to record if you want.

5.12 Java

This phone preloaded java program is MSN, which is equiped with Java platform, so that you can install

and run the java applications on the phone in the résolution of 320X240. To access the feature MenuJava,
and list of applications which have been installed will be displayed. To run an application, simply navigate into
application and click OK.

You should set the parameters required to run the applicationsas most of the java applications will access

the network for operation. As such , you need to set theparameters correctly based on sim card you are using.

To set the paramètres , go to MenuServicesData AccountGPRS. Please consult the operators to have

the correct settings.

Java setting

 Java Audio: you can select 1~7 and off.

 Java vibration: On or Off the vibration.

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 Select SIM: Select SIM1 or SIM2.

 Java SIM1 Profile: Select SIM1 profiles you wanted.

 Java SIM2 Profile: Select SIM2 profiles you wanted.

 Heap Size: Default size is 1867776 bytes

Java default settings

It contains third party, un-trusted domain, restore settings.

Games

This phone provides inbuilt Puzzle game.

Games Se ttings:

Audio: select ON or OFF

Volume: Set volume from 1~7.

5.13 Services

STK
This menu allows you to access services supplied by your network, such as news, sports, weather, etc.
Please contact your operator for more information. Please folow the below path to access this function: Menu

> Services > STK

Note: The submenus of this feature depends on the operator and different operators may
provide different services (some SIM cards do not support STK), which cannot be modified.

Please contact your operator for further information.

WAP
To use WAP, you should apply for some desired service to service provider and some related settings on
your phone are also required.Please contact service provider for information on charges and service.

5.14 Applications

This menu contains features and options designed to keep you organized and informed while on the go.
Select Menu > Applications> Alarm/ Ebook reader/Tasks/World clock.

Set an alarm

1. Select Menu > Applications > Alarm.

2. Select an alarm and then press the Left Soft Key [Edit] to create.

3. Press the Navigation Key Left or Right to turn it on or off.

4. Enter other informations, such as time, repeat, and so on.

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Note: The “snooze” item allows you to set the snooze minutes. When the alarm is activated, you can
select Snooze to activate the snooze function.

5. 15 Manage Connections

There are certain Extra features that supports your phone such as Bluetooth and Dual SIM settings.

Bluetooth

Power: The Bluetooth function needs to be activated in order to make use of any of the features. When
Bluetooth and other functions are being used, Bluetooth will still operate in the background but will consume
more power to do so. It is recommended turn off the Bluetooth function when not in use.
Inquiry audio device: With this function, you can search for Bluetooth devices. To run a search for other
devices, enter My Devices to search.

My Devices:

After entering this option, you will see the Bluetooth devices which are compatible with the
mobile phone. On entering these options, you can choose operations on the desired Bluetooth device or
search the compatible Bluetooth devices.

Active Devices :

With this function, you can see all devices connected to the mobile phone and their link

service type. You can interrupt the specified link service.

Settings:

Before using the Bluetooth function, enter this menu to access the Bluetooth settings. If your

mobile phone’s Bluetooth function is not activated, you can do an activation confirmation.

Visibility:

After this option is activated, other peripheral devices supporting Bluetooth wireless technology will
be able to see your device and its name via search. After the step audio play service is activated, this device
will be unable to be searched.

Change Device Name:

You can edit my device name.

Authentication:

After this option is activated, pairing is
required when peripheral device accesses my device via Bluetooth (for matched devices as well). After
closing the option, no pairing is needed for the matched devices.

Audio Path:

You can leave the audio on my device or send to other hands-free devices via Bluetooth.

Whilst using Bluetooth to receive a call, set this path as a hands-free device.

Storage:

You can set the file directory shared by my device and the access right to online Bluetooth devices.
About: Here, you can see the name of my device, my device’s Bluetooth device address and the Bluetooth
services supported by my device.

Tip: When searching Bluetooth devices, make sure that the peripheral Bluetooth devices are within the signal

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coverage area and can be searched. To match the searched devices, you need to discuss with the user of
this device about a pair of matching passwords. To match the hand-free device, you must input its matching
password. After matching, this device will be saved in my device .
Dual Sim Settings
This function allows you to deactivate or activate either 1 or both sim cards.
Flight Mode: It also provides the option of activating flight mode. In this mode the phone can be kept switched
ON during a flight without intefering with the aeroplane’s signals.
Menu>Manage Connections>Dual Sim Settings>Flight Mode

5.16 User Profiles

You can configure your mobile phone to best suit your usage preferences.
Activate user profiles

1. Select Menu > User Profiles.

2. Select one of the profile.

3. Select Customize to adjust the settings.

4. Back to previous menu, select Activate.

Note: Headset profile can only be activated by plugging in a headset.

5.17 Entertainment Zone

This mobile phone supports various attractive social networking sites that you are very familiar with. You can
use Facebook, eBuddy, Yahoo!, Twitter and MSN sites and explore the web world..

For accessing all these sites on your phone, you may have to login with username and password which you
have already registerd with websites and then chat with your friends.
If you want to use any chat tool , you need to activate GPRS on your sim card. For the activation, please
contact your service provider.

Set Wallpaper

1. Select Menu > Settings > Phone setup>Display characteristics>setting > Wallpaper.

2. Select System if you want to choose from the default pictures.

3. Select User defined if you want to choose a downloaded or captured picture.

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6. Precautions

Please carefully read and observe the terms below:
Safe power on
Do not use your mobile phone in areas that prohibit their usage. It may cause disturbance or
harm.

Safe transportation first
Please observe all related local laws and regulations.
Do not use your mobile phone while driving.
Safe transportation should be considered first when driving.

Turn off when in the hospital
Please follow related limitations.
Please switch your cellular phone off when near a medical instrument.

Turn off on an airplane
Please follow related limitations.
Do not use your cellular phone on an airplane.

Turn off when at a gasoline station
Do not use your cellular phone at a filling station or around fuels or chemicals.

Turn off around exposure Area
Please observe related limitations and do not use your cellular phone near an area where
explosions can occur.

Proper use
As described in this manual, your cellular phone can be used only in the correct location.
If possible, please do not touch the antenna area of your phone.

Use qualified after sales service
Only a qualified technician can install or repair your cellular phone. Please contact a Mi-Fone
authorised service center in case of phone failure.

Accessories and batteries
Only use the authorized accessories and batteries and do not connect to incompatible
manufacturers or products.

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Waterproof
Your cellular phone is not waterproof. Please keep it away from water.

Backup
Remember to backup or keep a written record of all important information saved in your cellular
phone.

Connect to other devices
Please read the user manual of the device to get more detailed security instructions before
connecting to other devices and do not connect to an incompatible product.

SOS emergency calls
Make sure your cellular phone is switched on and in a service area. In idle mode, input the
SOS number, then press the Dial Key. Advise where you are and do not hang up without
permission.

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7.Frequently Asked Questions and
Troubleshooting

Frequently
Asked
Questions

Cause and Solution

Unable to turn
on

Press the power on key for over 1 second.
Check if the battery is properly connected. Please remove and
install it again, retry to turn on；

Check if battery is appropriately charged

Unable to
connect network

Weak signal. PleaseTry and move to a location with strong
signal and try connecting to the network again；

Please ensure that you are not beyond the network coverage of
service providers；

Please ensure you have a valid SIM card. Please contact your
network provider for further information；

Display
information while
turning on

Check if the SIM card (insert the SIM card) is installed correctly
Handset lock password. If the handset lock is activated, you
have to input handset password before using.
Input PIN. Inputting PIN while turning on each time is activated,
you have to input the PIN code.
Input PUK code: Having input wrong PIN code for 3 times
straight will lock the SIM card. You need to input the PUK code
provided by your network provider.

Poor quality of
calling

Please check if the sound volume is tuned improperly
In an area with poor receiving condition, example: basement, the
signal might be weak. Try reaching a location with stronger
signal reception and call again.
While using the mobile phone in the peak period of
communication, like commute time, you may be unable to call
because of line congestion.

Standby
duration
shortened

The standby duration is relative to the system setting of network.
While the mobile phone is in an area with poor signal strength
and can not receive the signal, the handset will continuously
search for a base station. This will significantly reduce battery
charge. It is recommended that you turn off your mobile in area
with no signal reception to save battery. Need replacing the
battery. Please change a new battery.

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SIM Card Error Dirt on the metal surface of an SIM card. Use clean cloth to wipe

the metal touch point on an SIM card.
The SIM card is not installed.
The SIM card is damaged. Please contact your network service
provider.

Unable to dial
out

Please confirm if you press the dial key after dialing.
Please confirm if calling is forbidden because of defaulting.
Please confirm if the SIM is valid.
Please confirm if the call barring is set.
Please confirm if the fixed dial function is set.

Callers can not
contact you

Please confirm if the mobile phone is on and connected with the
network.
Please confirm if calling is forbidden because of defaulting.
Please confirm if the SIM card is valid.
Please confirm if the call barring is set.

Unable to
charge

Poor contact. Please check if the plug is connected well.

Charge in the environment below 40℃ or above 55℃. Please

change your charging environment.
The battery or charger is damaged. You need to replace it.

Unable to set
some functions

Wrong operation；

The network provider does not support the function, or you have
not applied for it.

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8.Safety Information and Notices

Using the Cellular Phone and Charger

Danger:
Only use authorised battery and charger. Using other brands may cause battery leakage, overheating,
explosion or even fire.
Caution:
Keep the phone away from dust, water and damp areas. Dust, water or other liquids may cause overheating,
electrical leakage, and/or phone failure.
The phone, battery, charger and AC adapter are not waterproof. Keep them away from rain and liquid.
Warning:
Do not bump, shake or tamper with the phone or charger. This may cause battery leakage, overheating,
explosion or even fire.
Do not place the battery, phone or charger near a microwave or high-voltage device. This may cause
battery leakage, overheating, explosion or even fire; also prevent the phone and AC adapter from
overheating, smoking or short circuiting.
Do not use the phone around volatile oil. This may cause fire, breakdown or damage.
To avoid any damage or breakdown, do not disassemble the phone, battery, charger or internal components
by yourself.

Using the Cellular Phone

Warning:
Do not use the phone while you are driving. Pull over and stop your automobile to dial or listen to a phone
call.
Usage of cellular phones in aircrafts or hospitals is prohibited. Switch the phone off to prevent interference
with electronic medical devices. Follow any rules or regulations in such places.
Do not use the phone at a gas station, near fuel or near chemicals.
Do not use the phone near electronic medical devices such as hearing aids, pacemakers and auto-control
devices such as fire detectors and automatic doors.
If you have to use your cellular phone near an electronic medical device such as a pacemaker, please
contact your manufacturer or dealer for information about preventing interference.
Caution:
Electronic systems in automobiles such as anti-lock brakes, speed control, or fuel spraying systems, are
usually not influenced by wireless devices. Manufacturers of these systems will tell you whether they are
provided with good screening functions. If you suspect that an automobile failure is caused by a wireless
wave, please contact your automobile dealer.
Avoid using your phone in crowded places.
Do not store your cellular phone near or with a credit card, disk or other magnetic materials. This may effect
information stored on your phone.
Keep your phone away from pins. Pins can be absorbed by the phone’s receiver magnet, which may cause
harm.

Using the Battery

Danger:
Do not dispose of the battery into a fire. Doing so may cause battery explosion or even fire.

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If you have difficulties installing the battery, do not force the installation. This may cause battery leakage,
overheating, explosion or even fire.
Keep metal objects away so they do not come in contact with the battery or its connectors as it may cause the
battery to short circuit, overheat or explode.
Do not weld the polarities of the battery directly together. This may cause battery leakage, overheating,
explosion or even fire.
Battery liquid is severely harmful for your eyes. If battery liquid gets in your eyes, do not rub them. Instead,
wash your eyes with water first and then go directly to a doctor for help.
Do not use or store your phone in high temperature areas. This may cause battery leakage, overheating,
explosion or even fire.
Warning:
Replace the battery when the normal usage time begins to decrease or if you notice the battery is overheated
or has changed shape or color.
If battery liquid leaks onto your skin or clothes, immediately wash the affected parts with water.
If the battery begins to leak or emits a strange odor, properly dispose of the battery according to local
regulations. Do not throw it into a fire.
Caution:
Do not leave the product or its battery inside a vehicle or in places where the temperature may exceed 60°C
(140°F), such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight or
strong ultraviolet light for extended periods of time. This may damage the product, overheat the battery, or
pose a risk to the vehicle.

Using the Charger

Danger:
Only use the charger that came with the phone. Using a different charger may cause the phone to breakdown
or explode.
If the charger short circuits, a fire may occur.
Do not use a damaged, worn or broken charger. This may cause a fire.
Clean dust away from the power socket to avoid the possibility of a fire.
Do not store the charger near any liquids. If liquids spill onto the charger it may cause it to overheat or
breakdown.
If liquid does spill onto the charger, immediately unplug the power cable to prevent overheating, fire or
another type of breakdown.
Do not use the charger in places with high humidity like a bathroom. This may cause a fire or other
breakdown.
Do not touch the charger, power cable or socket with wet hands. This may cause an electric shock.
Caution:
Keep the environment temperatures within the range of 0ºC ~40ºC while charging. Temperature below 0ºC or
higher than 40ºC will cause insufficient charging, terminate charging or even cause the battery to explode.
Unplug the charger from its power source before cleaning it.
Do not place heavy objects on the power cord. This may cause electric shock or fire.
Hold the plug while unplugging the power cord. This will avoid any potential damage or even fire.

Requirements for Cellular Phone

Avoid using your cellular phone in extremely high or low temperatures. Use the phone in a temperature range

between -10~55℃and humidity of 35%~85%.

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It is recommended that you do not use your cellular phone near a telephone, TV set, radio or other radio
frequency sensitive devices.

Requirements for the Battery

When not in use, store the battery in a cool, well-ventilated place with sunshine.
If you will not be using the cellular phone for an extended period of time, charge the battery on a regular basis
to avoid battery breakdown.
The phone battery wears out fast. If charging the battery does not improve its performance, it is time to
replace the battery. Properly dispose of the battery according to local regulations. Do not throw it into a fire.

Requirements for the Charger and AC Adapter

Do not charge your phone under the following circumstances: sunshine, temperatures equal to or lower than
0ºC, temperatures equal to or higher than 40ºC, high humidity, dust, high vibration areas, or near a TV, a
radio, etc.

Cleaning and Maintenance

The cellular phone, the battery and the charger are not waterproof. Do not use them in places with high
humidity like a bathroom and also avoid spilling any liquids on them.
Use a soft cloth to clean the cellular phone, the battery and the charger.
Do not use alcohol, diluted liquid or benzene to clean the cellular phone.
If dust gets in the sockets the phone can be damaged, short-circuit or even the lose the ability to be
re-charged. Be sure to clean the socket regularly.

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