09 900 700
Table of contents
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Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essential
to read these instructions before it is installed and used for the first time.
en-GB M.-Nr. 09 900 700
Caring for the environment
Disposal of the packing mate‐
rial
The packaging is designed to protect
the washing machine from damage dur‐
ing transportation. The packaging ma‐
terials used are selected from materials
which are environmentally friendly for
disposal and should be recycled.
Recycling the packaging reduces the
use of raw materials in the manufactur‐
ing process and also reduces the
amount of waste in landfill sites. Ensure
that any plastic wrappings, bags etc.
are disposed of safely and kept out of
the reach of babies and young children.
Danger of suffocation.
Disposal of your old machine
Electrical and electronic machines often
contain valuable materials. They also
contain materials which, if handled or
disposed of incorrectly, could be po‐
tentially hazardous to human health and
to the environment. They are, however,
essential for the correct functioning of
your machine. Please do not therefore
dispose of it with your household
waste.
Please dispose of it at your local com‐
munity waste collection / recycling cen‐
tre or contact your Dealer for advice.
Ensure that it presents no danger to
children while being stored for disposal.
2
Contents
Caring for the environment................................................................................... 2
Warning and Safety instructions ......................................................................... 6
Operating the washing machine......................................................................... 13
Control panel.......................................................................................................... 13
Display .............................................................................................................. 14
Programmable functions................................................................................... 14
Before using for the first time............................................................................. 15
Running the first programme ................................................................................. 15
Washing environmentally and economically..................................................... 16
1. Prepare the laundry ......................................................................................... 17
2. Select a programme ........................................................................................ 18
3. Load the washing machine ............................................................................. 19
Open the door........................................................................................................ 19
4. Select programme settings............................................................................. 20
Select an extra option(s) ........................................................................................ 20
5. Add detergent................................................................................................... 21
6. Start the programme - the end of a programme........................................... 22
Extra options ........................................................................................................ 23
Short ...................................................................................................................... 23
Pre-wash................................................................................................................ 23
Soak....................................................................................................................... 23
Water plus.............................................................................................................. 23
Spinning ................................................................................................................ 24
Programme chart................................................................................................. 25
Programme sequence ......................................................................................... 28
Garment care label symbols ............................................................................... 30
3
Contents
Changing the programme sequence ................................................................. 31
Cancelling a programme........................................................................................ 31
Removing laundry after cancelling the programme.......................................... 31
Interrupting a programme...................................................................................... 31
Changing a programme ......................................................................................... 31
Temperature...................................................................................................... 31
Spin speed........................................................................................................ 31
Extra options..................................................................................................... 31
Adding or removing laundry after the programme has started.............................. 32
Detergent.............................................................................................................. 33
The correct detergent ............................................................................................ 33
Definition of the soiling level ............................................................................. 33
Dispensing aids...................................................................................................... 33
Water softeners...................................................................................................... 33
Fabric conditioner and liquid starch ...................................................................... 33
Miele recommended detergents............................................................................ 34
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 ...... 35
Adding fabric conditioner or liquid starch separately............................................ 36
Cleaning and care................................................................................................ 37
Cleaning the drum.................................................................................................. 37
External casing and fascia panel ........................................................................... 37
Cleaning the detergent dispenser drawer.............................................................. 37
Cleaning the water inlet filters................................................................................ 39
Problem solving guide......................................................................................... 40
The programme does not start .............................................................................. 40
The wash programme stops and a fault indicator light comes on......................... 41
A check or fault indicator light comes on but the wash programme continues
as normal............................................................................................................... 42
General problems with the washing machine........................................................ 43
An unsatisfactory wash result................................................................................ 44
The door will not open ........................................................................................... 45
Opening the door in the event of a blocked drain outlet and/or power failure...... 46
Procedure for draining the washing machine ................................................... 46
Opening the door.............................................................................................. 47
After sales service ............................................................................................... 48
Repairs................................................................................................................... 48
Guarantee: U.K....................................................................................................... 48
Guarantee: Other countries.................................................................................... 48
Optional accessories ............................................................................................. 48
4
Contents
Installation and connection................................................................................. 49
Front view............................................................................................................... 49
Rear view ............................................................................................................... 50
Installation surface................................................................................................. 51
Removing the transit bars...................................................................................... 51
Re-fitting the transit bars ....................................................................................... 53
Levelling the machine ............................................................................................ 54
Screwing out and adjusting the feet................................................................. 54
Washer-dryer stack........................................................................................... 55
Building under a continuous worktop/ in a kitchen run.................................... 55
Please note: ...................................................................................................... 55
The water protection system ................................................................................. 56
Connection to the water supply............................................................................. 57
Connection to the drainage system....................................................................... 58
Electrical connection U.K....................................................................................... 59
Technical data ...................................................................................................... 60
Consumption data ............................................................................................... 61
Note for test institutes............................................................................................ 61
Programmable functions..................................................................................... 62
Water plus system ................................................................................................. 62
Gentle action.......................................................................................................... 63
Suds cooling .......................................................................................................... 64
Memory.................................................................................................................. 65
Soak duration......................................................................................................... 66
Optional accessories........................................................................................... 67
Detergent ............................................................................................................... 67
Specialist detergents ............................................................................................. 67
Fabric care ............................................................................................................. 68
5
Warning and Safety instructions
This washing machine complies with current safety requirements.
Inappropriate use can, however, lead to personal injury and dam‐
age to property.
To avoid the risk of accidents and damage to the machine, please
read these instructions carefully before using it for the first time.
They contain important information on its safety, use and mainte‐
nance.
Keep these instructions in a safe place and ensure that new users
are familiar with the content. Pass them on to any future user.
Correct application
This washing machine is intended for use in domestic households
and similar working and residential environments.
The washing machine is not intended for outdoor use.
It must be used only as a domestic appliance to wash items
which are specified by the manufacturer as being washable on the
wash care label. Miele cannot be held liable for damage resulting
from incorrect or improper use or operation.
The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it safely and recognise and understand the consequen‐
ces of incorrect operation.
6
Warning and Safety instructions
Safety with children
Children under 8 years of age must be kept away from the wash‐
ing machine unless they are constantly supervised.
Children 8 years and older may only use the washing machine un‐
supervised if they have been shown how to use it safely and recog‐
nise and understand the consequences of incorrect operation.
Children must not be allowed to clean or maintain the washing
machine unsupervised.
Please supervise children in the vicinity of the washing machine
and do not let them play with it.
For machines with a 'porthole' door, remember that the porthole
glass will be hot when washing at very high temperatures. Do not let
children touch it.
Technical safety
Please observe the instructions in "Installation and connection"
and "Technical data".
Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
Before connecting the washing machine, ensure that the connec‐
tion data on the data plate (fuse rating, voltage and frequency)
match the mains electricity supply. If in any doubt, consult a quali‐
fied electrician.
7
Warning and Safety instructions
Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.
The electrical safety of this washing machine can only be guaran‐
teed when correctly earthed.
It is essential that this standard safety requirement is met. If in any
doubt, please have the wiring system of the building tested by a
qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
Do not connect the washing machine to the mains electricity sup‐
ply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
Faulty components must only be replaced by genuine Miele origi‐
nal spare parts. Only when these parts are fitted can Miele guaran‐
tee the safety standards of the machine.
The electrical socket must be easily accessible after installation
so that the machine can be disconnected from the electricity supply
if necessary.
Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be undertaken by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the guar‐
antee.
If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from
danger.
8
Warning and Safety instructions
The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
The machine must only be connected to the on-site water supply
using a new hose kit. Old hose kits must not be re-used. Check the
condition of the hoses regularly so that you can replace them in
good time and avoid the risk of any water damage.
The water flow pressure must be at least 100 kPa and should not
exceed 1000 kPa.
In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the guarantee.
The machine must not be used in a non-stationary location (e.g.
on a ship).
Do not make any alterations to the machine, unless authorised to
do so by Miele.
9
Warning and Safety instructions
Correct use
Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the elec‐
tronic control unit may be impaired at temperatures below freezing
point.
Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see "Installation
and connection - Removing the transit bars"). During spinning, a
transit bar which is still in place may result in damage to both the
machine and adjacent furniture or appliances.
Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds contain‐
er, drum), which in turn can result in damage to the laundry.
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Warning and Safety instructions
The maximum load for this washing machine is 7 kg (dry weight).
See the "Programme chart" for the maximum recommended loads
for individual programmes.
If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaling agent which is available to
order online at www.miele-shop.com or from Miele. Strictly observe
the instructions on the packaging.
Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being wash‐
ed in the machine.
Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and ex‐
plosion hazard.
Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause dam‐
age to plastic surfaces.
Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the manufac‐
turer's instructions carefully.
11
Warning and Safety instructions
Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
If detergent comes into contact with the eyes, rinse them thor‐
oughly with lukewarm water immediately. If swallowed, seek medical
assistance immediately and retain the packaging or label for refer‐
ence. Those with skin problems or sensitive skin should avoid their
skin coming into contact with detergent.
Accessories
Accessory parts may only be fitted when expressly approved by
Miele. If other parts are used, guarantee, performance and product
liability claims will be invalidated.
A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the
correct one for this washing machine.
Miele cannot be held liable for damage caused by non-compli‐
ance with these Warning and Safety instructions.
12
Control panel
Operating the washing machine
a
Display
See the next page for more informa‐
tion.
b
Start button
For starting the wash programme.
c
Extra option buttons
For selecting extra options. Use the
upper button to select either Short,
Pre-wash or Soak. Use the lower
button to select Water plus.
Indicator light on = option selected
Indicator light off = option not selec‐
ted
d
Spin button with spin speed indica‐
tor lights
For selecting the spin speed.
e
Programme selector
For selecting the wash programme
and temperature for that programme.
The programme selector can be
turned clockwise or anti-clockwise.
f
Programme sequence indicator
lights
Show which stage of the programme
has been reached.
g
Check / Fault indicator lights
– see "Problem solving guide".
– The PC check light is also used by
service technicians to run diagnos‐
tic checks and may be used to up‐
date programming data in the fu‐
ture.
h
button
For switching the washing machine
on and off.
To save energy the washing machine
will switch off automatically 15 mi‐
nutes after the end of the pro‐
gramme/anti-crease phase or after
being switched on if no other selec‐
tion is made.
i
Door button
For opening the door.
13
Operating the washing machine
Display
The display shows:
– the programme duration (time left
display)
– the programmable functions
Programmable functions
The programmable functions can be
used to tailor washing programmes to
suit your personal requirements. In pro‐
gramming mode, the display will show
the function selected.
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Before using for the first time
Before using the machine for the
first time ensure that it is correctly in‐
stalled and connected. See "Installa‐
tion and connection". Also check
that the drain filters are securely
tightened to prevent the risk of water
leaks during use.
This washing machine has undergone
a complete functional test at the fac‐
tory and there will be some residual
water in the drum from this process.
For safety reasons, spinning is not pos‐
sible until the machine has been pre‐
pared for using for the first time. To ac‐
tivate the spinning function you must
run a wash programme without laundry
and
without detergent.
Using detergent could result in an ex‐
cessive build-up of foam.
This also activates the ball valve. The
ball valve prevents detergent escaping
from the suds container into the sump
during a wash programme, thus making
maximum use of the detergent.
Running the first programme
Open the stopcock.
Press the button in.
Turn the programme selector to Cot‐
tons 60°C.
Press the Start button.
When the programme has finished, your
machine is ready to use for the first
time.
Switch the washing machine off with
the button at the end of the pro‐
gramme.
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Washing environmentally and economically
Energy and water consumption
– Water consumption and energy us‐
age are determined by the size of the
load.
To make the most of your machine,
load the maximum dry load for the
programme you are using.
– When smaller amounts of laundry are
washed, the automatic load recogni‐
tion system will reduce the amount of
water and energy used.
– Use the Express 20 programme for
small, lightly soiled loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Washing using lower tempera‐
ture settings will save energy.
– Use the Soak extra option instead of
Pre-wash. If Soak is followed imme‐
diately by a main wash, the same
suds are used.
– To maintain the hygiene of the ma‐
chine, carry out a hot wash (60°C or
above) using powder detergent at
regular intervals. The Hygiene info
check light will appear to remind you
to carry out a hot wash.
Detergent
– Do not exceed the amounts of deter‐
gent recommended by the manufac‐
turer on the packaging.
– Adjust the dosage to the degree of
soiling of the laundry.
– Reduce the amount of detergent with
smaller loads (approx. 1/3 less than
the amount recommended can be
used when washing a half load).
Choosing the correct extra option
(Short, Soak, Pre-wash)
Select:
– A wash programme together with the
Short extra option for light to normal
soiling where there are no obvious
marks.
– A wash programme without any extra
options for normal to heavy soiling
with visible staining.
– A wash programme together with the
Soak extra option for heavily soiled
laundry.
– The Pre-wash extra option for laun‐
dry with large amounts of dirt (e.g.
dust, sand).
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When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.
Empty all pockets.
1. Prepare the laundry
Tip: Badly soiled areas can be pre-trea‐
ted with liquid detergent, stain remov‐
ers etc. first, following the manufactur‐
er's instructions. With particularly stub‐
born stains ask your dry cleaner for ad‐
vice.
If you use a solvent-based
cleaning agent (e.g. one containing
benzine) to pre-treat a stain, make
sure that any plastic parts (e.g. but‐
tons) are protected, and that the
cleaning agent is rinsed off before
washing the garment in the machine.
Foreign objects (e.g. nails, coins,
paper clips, etc.) can cause damage
to garments and to components in
the machine.
Sort the laundry
Sort the laundry by colour and by
care label. Most garments have a tex‐
tile care label in the collar or side
seam.
Tip: Dark textiles often contain excess
dye and should be washed separately
several times before being included in a
mixed load. Always wash whites and
coloureds separately.
Pre-treat stains
Badly soiled areas, stains etc. should
be cleaned as soon as possible, pref‐
erably whilst still fresh. Spillages
should be carefully dabbed off using
a soft, colourfast cloth. Do not rub.
Do not use solvent-based clean‐
ing agents in or on this machine.
General tips
– Curtains: Remove lead weights first
or place in a laundry bag.
– Underwiring and collar stiffeners: Any
loose wiring in bras, shirt collar stiff‐
eners, etc. should be removed or
sewn in.
– Close any zips, attach velcro fasten‐
ers, fasten hooks and eyes etc. be‐
fore washing.
– Fasten duvet covers, pillow cases
etc. to prevent small items from being
rolled up inside them.
Do not wash any items in this washing
machine which are specified by the
manufacturer as not washable on the
care label ( symbol).
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2. Select a programme
Switch on the washing ma‐
chine
Press the button.
Programme selection
Turn the programme selector to the
required programme.
The display shows the estimated pro‐
gramme duration.
During the first 10 minutes, the machine
measures how much water is being ab‐
sorbed by the laundry. The programme
duration may be longer or shorter de‐
pending on the is absorbency rate.
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3. Load the washing machine
Open the door
Press the Door button to open the
door.
Unfold the laundry and load loosely
into the drum.
Mixing both large and small items
gives better wash results and also
helps distribute the load evenly during
spinning.
Please note the maximum load for the
different wash programmes. The rele‐
vant programme load is always shown
in the display when you select a pro‐
gramme.
The most efficient use of energy and
water is achieved when a full load is
washed. However, do not overload as
this reduces cleaning efficiency and
causes creases.
Close the door
Make sure that no items are caught
between the door and the seal.
Shut the door with a gentle swing.
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4. Select programme settings
Select an extra option(s)
Each press of the upper button selects
the extra options: Soak or Pre-wash or
Short or no extra option.
Use the lower button to select the Wa‐
ter plus extra option.
Select the extra option(s) you want.
Tip: Not all the extra options are suita‐
ble for use with every programme.
You can only select extra options
which are compatible with the pro‐
gramme being used.
Select a spin speed
You can alter the pre-set spin speed
of a wash programme.
Press the Spin button repeatedly until
the indicator light of the spin speed
you want comes on.
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It is important to dispense the correct
amount, because . . .
. . . too little detergent results in:
– Laundry not getting properly clean
and with time it may become grey
and hard to the touch.
– Greasy particles clinging to laundry.
– Limescale deposits on the heater ele‐
ments.
. . . too much detergent results in:
– Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results.
– High water consumption (an addi‐
tional rinse cycle will automatically
switch in).
– A burden to the environment.
5. Add detergent
Pull out the detergent dispenser
drawer and add detergent to the
compartments as follows:
Detergent for the pre-wash (divide the
total recommended amount as follows:
add 1/3 to compartment and 2/3 to
compartment )
Detergent for the main wash, including
Soak, if selected
Fabric conditioner or liquid starch
Close the detergent dispenser draw‐
er.
Tip: See "Detergent" for further infor‐
mation.
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6. Start the programme - the end of a programme
Start the programme.
Press the flashing Start button.
At the end of a programme
When the programme has finished the
Anti-crease/Finish indicator light will
light up in the programme sequence
display and an 0 will appear in the dis‐
play.
The washing machine will switch off
automatically 15 minutes after the end
of the anti-crease phase. Press the
button to switch it back on again.
Press the Door button to open the
door.
Remove the laundry.
Check that all items have been re‐
moved from the drum. Items left in
the drum could discolour other items
in the next wash or become discol‐
oured themselves.
Check the folds in the door seal for
any small articles, e.g. buttons, which
might be lodged there.
Switch the washing machine off with
the button and turn the pro‐
gramme selector to Finish.
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Close the door. Otherwise there is a
danger of objects being placed inad‐
vertently in the drum. If these re‐
mained unnoticed and were washed
in the next load, they could damage
the laundry.
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