Miele 09 845 470 User Manual

Operating instructions for washing machines
To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time.
en-GB M.-Nr. 09 845 470
Contents
Warning and Safety instructions ......................................................................... 7
Operating the washing machine......................................................................... 14
Control panel.......................................................................................................... 14
Standard display.................................................................................................... 16
Examples on how to operate the machine ............................................................ 16
Before using for the first time............................................................................. 17
Removing the detergent cartridges from the drum................................................ 17
Setting the language.............................................................................................. 18
Setting the time of day (if required)........................................................................ 18
Messages............................................................................................................... 19
Running the first programme ................................................................................. 19
TwinDos ................................................................................................................ 20
Inserting cartridges/containers .............................................................................. 21
Using cartridges................................................................................................ 21
Using containers............................................................................................... 22
Open the Settings menu ........................................................................................ 23
Settings for UltraPhase 1 and UltraPhase 2 ..................................................... 23
Settings for other types of detergent................................................................ 24
Running the first programme ................................................................................. 25
Washing environmentally and economically..................................................... 26
EcoFeedback......................................................................................................... 27
1. Prepare the laundry ......................................................................................... 28
2. Select a programme ........................................................................................ 29
3. Load the washing machine ............................................................................. 30
4. Select programme settings............................................................................. 31
5. Add detergent................................................................................................... 33
TwinDos ................................................................................................................. 33
Detergent dispenser drawer................................................................................... 34
CapDosing ............................................................................................................. 35
6. Start the programme - the end of a programme........................................... 37
2
Contents
Spinning ................................................................................................................ 39
Delay start............................................................................................................. 41
To select delay start............................................................................................... 41
To change delay start............................................................................................. 41
To cancel delay start and begin the programme straight away............................. 42
To cancel delay start.............................................................................................. 42
Programme chart................................................................................................. 43
Favourites ............................................................................................................. 50
Mixed items .......................................................................................................... 53
Options.................................................................................................................. 54
ProgrammeManager .............................................................................................. 54
Intensive............................................................................................................ 54
ECO .................................................................................................................. 54
Extra gentle....................................................................................................... 54
Extra quiet......................................................................................................... 54
AllergoWash...................................................................................................... 54
Steam smoothing................................................................................................... 55
Short ...................................................................................................................... 55
Stains ..................................................................................................................... 55
Further options....................................................................................................... 55
Water plus......................................................................................................... 55
Pre-wash........................................................................................................... 55
Extra rinse......................................................................................................... 55
Rinse hold......................................................................................................... 55
Wash programme chart - ProgrammeManager ..................................................... 56
Wash programme chart - Options ......................................................................... 57
Wash programme chart - Further options.............................................................. 58
Garment care label symbols ............................................................................... 59
Programme sequence ......................................................................................... 60
Changing the programme sequence ................................................................. 62
Cancelling a programme........................................................................................ 62
Interrupting a programme...................................................................................... 62
Changing a programme ......................................................................................... 62
Adding or removing laundry after the programme has started.............................. 63
Safety lock ............................................................................................................. 64
3
Contents
Detergent.............................................................................................................. 65
The correct detergent ............................................................................................ 65
Water softeners...................................................................................................... 65
Dispensing aids...................................................................................................... 65
Fabric conditioner and liquid starch ...................................................................... 65
Miele recommended detergents............................................................................ 66
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 ...... 67
Adding starch separately.................................................................................. 69
Cleaning and care................................................................................................ 70
Cleaning the drum (Hygiene info)........................................................................... 70
External casing and fascia panel ........................................................................... 70
Cleaning the detergent dispenser drawer.............................................................. 70
Cleaning the TwinDos system................................................................................ 72
Cleaning the containers and hoses .................................................................. 72
Cleaning the compartments ............................................................................. 72
Cleaning the water inlet filter ................................................................................. 73
Problem solving guide......................................................................................... 74
The programme does not start .............................................................................. 74
The following fault messages appear in the display and the programme stops ... The following fault messages appear in the display at the end of the
programme
Problems with TwinDos.......................................................................................... 78
General problems with the washing machine........................................................ 79
An unsatisfactory wash result................................................................................ 81
The door will not open ........................................................................................... 82
Opening the door in the event of a blocked drain outlet and/or power failure...... 83
............................................................................................................
75
76
After sales service ............................................................................................... 85
Repairs................................................................................................................... 85
Guarantee: U.K....................................................................................................... 85
Guarantee: Other countries.................................................................................... 85
Optional accessories ............................................................................................. 85
Installation and connection................................................................................. 86
Front view............................................................................................................... 86
Rear view ............................................................................................................... 87
Installation surface................................................................................................. 88
Transporting the washing machine to its installation site ...................................... 88
Removing the transit bars...................................................................................... 88
Re-fitting the transit bars ....................................................................................... 90
4
Contents
Levelling the machine ............................................................................................ 91
Screwing out and adjusting the feet................................................................. 91
Building under a continuous worktop/ in a kitchen run.................................... 92
Washer-dryer stack........................................................................................... 92
The water protection system ................................................................................. 93
Connection to the water supply............................................................................. 95
Connection to the drainage system....................................................................... 97
Electrical connection U.K....................................................................................... 98
Technical data ...................................................................................................... 99
Consumption data ............................................................................................. 100
Note for test institutes.......................................................................................... 101
Settings............................................................................................................... 102
Language .......................................................................................................... 103
Dispensing unit .................................................................................................... 103
Time of day .......................................................................................................... 103
Degree of soiling .................................................................................................. 103
Buzzer volume ..................................................................................................... 104
Keypad tone......................................................................................................... 104
Total consumption ............................................................................................... 104
Code .................................................................................................................... 104
Temperature unit.................................................................................................. 105
Display brightness ............................................................................................... 105
Display switch-off setting .................................................................................... 105
Machine switch-off setting................................................................................... 105
Memory................................................................................................................ 105
Soak duration....................................................................................................... 106
Longer pre-wash Cottons.................................................................................... 106
Reduce temp........................................................................................................ 106
Gentle action........................................................................................................ 106
Water plus level.................................................................................................... 106
Maximum rinse level ............................................................................................ 107
Suds cooling ........................................................................................................ 107
Anti-crease........................................................................................................... 107
Delay start............................................................................................................ 107
Optional accessories......................................................................................... 108
Detergent ............................................................................................................. 108
Specialist detergents ........................................................................................... 108
Fabric care ........................................................................................................... 109
Additives .............................................................................................................. 109
5

Caring for the environment

Disposal of the packing mate‐ rial
The packaging is designed to protect the washing machine from damage dur‐ ing transportation. The packaging ma‐ terials used are selected from materials which are environmentally friendly for disposal and should be recycled.
Recycling the packaging reduces the use of raw materials in the manufactur‐ ing process and also reduces the amount of waste in landfill sites. Ensure that any plastic wrappings, bags etc. are disposed of safely and kept out of the reach of babies and young children. Danger of suffocation.

Disposal of your old machine

Electrical and electronic machines often contain valuable materials. They also contain materials which, if handled or disposed of incorrectly, could be po‐ tentially hazardous to human health and to the environment. They are, however, essential for the correct functioning of your machine. Please do not therefore dispose of it with your household waste.
Please dispose of it at your local com‐ munity waste collection / recycling cen‐ tre or contact your Dealer for advice.
Ensure that it presents no danger to children while being stored for disposal.
6

Warning and Safety instructions

This washing machine complies with current safety requirements. Inappropriate use can, however, lead to personal injury and dam‐ age to property.
To avoid the risk of accidents and damage to the machine, please read these instructions carefully before using it for the first time. They contain important information on its safety, use and mainte‐ nance. Keep these instructions in a safe place and ensure that new users are familiar with the content. Pass them on to any future user.

Correct application

This washing machine is intended for use in domestic households
and similar working and residential environments.
The washing machine is not intended for outdoor use.It must be used only as a domestic appliance to wash items
which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from incorrect or improper use or operation.
The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or knowledge, if they are supervised whilst using it or have been shown how to use it safely and recognise and understand the consequen‐ ces of incorrect operation.
7
Warning and Safety instructions

Safety with children

Children under 8 years of age must be kept away from the wash‐
ing machine unless they are constantly supervised.
Children 8 years and older may only use the washing machine un‐
supervised if they have been shown how to use it safely and recog‐ nise and understand the consequences of incorrect operation.
Children must not be allowed to clean or maintain the washing
machine unsupervised.
Please supervise children in the vicinity of the washing machine
and do not let them play with it.

Technical safety

Please observe the instructions in "Installation and connection"
and "Technical data".
Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.
Before connecting the washing machine, ensure that the connec‐
tion data on the data plate (fuse rating, voltage and frequency) match the mains electricity supply. If in any doubt, consult a quali‐ fied electrician.
Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.
8
Warning and Safety instructions
The electrical safety of this washing machine can only be guaran‐
teed when correctly earthed. It is essential that this standard safety requirement is met. If in any doubt, please have the wiring system of the building tested by a qualified electrician. Miele cannot be held liable for the consequences of an inadequate earthing system (e.g. electric shock).
Do not connect the washing machine to the mains electricity sup‐
ply by a multi-socket adapter, extension lead or similar. These do not guarantee the required safety of the machine (fire hazard due to the risk of overheating).
Faulty components must only be replaced by genuine Miele origi‐
nal spare parts. Only when these parts are fitted can Miele guaran‐ tee the safety standards of the machine.
The electrical socket must be easily accessible after installation
so that the machine can be disconnected from the electricity supply if necessary.
Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs should only be undertaken by a Miele authorised service technician, otherwise any subsequent damage will not be covered by the guar‐ antee.
If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from danger.
9
Warning and Safety instructions
The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
The Miele "Water protection system" protects from water damage
provided the following conditions are met:
– the machine is correctly plumbed in and connected to the elec‐
tricity supply.
– if a fault or damage has been identified, the machine must be ex‐
amined by a competent person before further use, and repaired if necessary.
The water flow pressure must be at least 100 kPa and should not
exceed 1000 kPa.
In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its surroundings in a clean condition at all times. Any damage which may be caused by cockroaches or other vermin will not be covered by the guarantee.
The machine must not be used in a non-stationary location (e.g.
on a ship).
Do not make any alterations to the machine, unless authorised to
do so by Miele.
10
Warning and Safety instructions

Correct use

Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the elec‐ tronic control unit may be impaired at temperatures below freezing point.
Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see "Installation and connection - Removing the transit bars"). During spinning, a transit bar which is still in place may result in damage to both the machine and adjacent furniture or appliances.
Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the immediate vicinity.
Flooding danger.
If hooking the drain hose into a wash basin, check that the water can drain off quickly enough to prevent the sink from overflowing. Make sure the drain hose is secure, so that the force of the water flowing out of the hose does not dislodge it.
Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry. These may damage components of the machine (e.g. suds contain‐ er, drum), which in turn can result in damage to the laundry.
11
Warning and Safety instructions
Take care when opening the drum door after using the steam
function. Danger of burning due to escaping steam and the high temperature of the surface of the drum as well as the porthole glass. Stand back away from the machine and wait until the steam has dis‐ sipated.
The maximum load for this washing machine is 9 kg (dry weight).
See the "Programme chart" for the maximum recommended loads for individual programmes.
If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaling agent which is available to order online at www.miele-shop.com or from Miele. Strictly observe the instructions on the packaging.
Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being wash‐ ed in the machine.
Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component parts and create toxic fumes. Such agents also pose a fire and ex‐ plosion hazard.
Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause dam‐ age to plastic surfaces.
Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the manufac‐ turer's instructions carefully.
12
Warning and Safety instructions
Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in this machine.
If detergent comes into contact with the eyes, rinse them thor‐
oughly with lukewarm water immediately. If swallowed, seek medical assistance immediately and retain the packaging or label for refer‐ ence. Those with skin problems or sensitive skin should avoid their skin coming into contact with detergent.

Accessories

Accessory parts may only be fitted when expressly approved by
Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated.
A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.
If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the correct one for this washing machine.
Miele cannot be held liable for damage caused by non-compli‐ ance with these Warning and Safety instructions.
13

Operating the washing machine

Control panel

a
Display with sensors
See the next page for more informa‐
tion.
b
Start/Stop button
For starting the programme selected
and cancelling a programme once it
has started.
c
Temperature button
For selecting the temperature.
d
Spin speed button
For selecting the spin speed.
e
Delay start button
For selecting delay start.
f
Option buttons
Various options can be added to the wash programme.
g
Programme selector
For selecting the wash programme.
h
Optical interface PC
For service technicians.
i
button For switching the washing machine on and off. To save energy the washing machine will switch off automatically 15 mi‐ nutes after the end of the pro‐ gramme/anti-crease phase or after being switched on if no other selec‐ tion is made.
14
Operating the washing machine

Programme duration

After the programme has started the programme duration will appear in the display in hours and minutes.
If delay start has been selected, the programme duration will appear at the end of the delay start time.

Delay start

The delay start time selected will ap‐ pear in the display.
j
sensor Scrolls down the list to the next op‐ tion or decreases a value.
k
OK button
Confirms the programme selected, a value set or opens a sub-menu.
l
sensor Scrolls up the list to the next option or increases a value.
m
 Dos sensor Switches on automatic detergent dispensing.
n
Cap sensor Activates cap dosing via the deter‐ gent dispenser drawer.
o
EcoFeedback sensor
Provides information about the ener‐ gy and water consumption of the programme. Please also refer to "Washing environmentally and eco‐ nomically - EcoFeedback".
Sensors to light up when the dis‐ play can be operated via the sensors.
After the programme has started the delay start time will begin to count down.
Once the delay start time has elapsed, the estimated programme duration will appear in the display.
15
Operating the washing machine
Cottons
10:30
1600 rpm
Duration
2:59
h
Further programmes
Automatic plus
Dark garments Down duvets
Further extras
Soak
Water plus Pre-wash
 
Finish at
10 : 00

Standard display

The standard display shows the follow‐ ing from left to right:
– the programme selected – the time of day – the programme duration – the selected wash temperature – the selected spin speed

Examples on how to operate the machine

Scrolling through and selecting op‐ tions from a single option list
The on the right hand side of the dis‐ play shows you that a list is available. The option currently selected is high‐ lighted in white.
The beginning or end of the list is marked by a dotted line. The bar on the right hand side moves with you as you scroll through the list to show which option you have reached in the list.
Scrolling through and selecting op‐ tions from a multiple option list
An option which has been activated will have a tick next to it.

Setting numerical values

A numerical value is highlighted in white. Touching the sensor decrea‐ ses the value and touching the sen‐ sor increases it. The OK sensor is used to activate the value highlighted in white.
Touching the sensor scrolls down the list to the next option and touching the sensor scrolls up the list to the next option. The OK sensor is used to acti‐ vate the option highlighted in white.
16

Exiting a sub-menu

Select Back  to exit a sub-menu.

Before using for the first time

Before using the machine for the
first time ensure that it is correctly in‐ stalled and connected. See "Installa‐ tion and connection". Also check that the drain filters are securely tightened to prevent the risk of water leaks during use.

Removing the protective foil and stickers

Remove – the protective foil from the door. – any stickers from the front and the
lid.
Please do not remove any labels
(e.g. the data plate), visible when you open the door.
Removing the detergent car‐ tridges from the drum
There are two cartridges containing UltraPhase1 and UltraPhase2 detergent for automatic detergent dispensing in the drum.
Reach under the door grip and pull
the door open.
Take the two cartridges out of the
drum.
Shut the door with a gentle swing.
17
Before using for the first time
Sprache
deutsch
english (AUS) english (GB)
Clock format
24 h clock
12 h clock
Time of day
00 : 00
This washing machine has undergone a complete functional test at the fac‐ tory and there will be some residual water in the drum from this process.
For safety reasons, spinning is not pos‐ sible until the machine has been pre‐ pared for using for the first time. To ac‐ tivate the spinning function you must run a wash programme without laundry and without detergent.
Using detergent could result in an ex‐ cessive build-up of foam.
Press the button in.
The welcome screen will light up.

Setting the language

You will be asked to select the lan‐ guage you want for the display. It is possible to change the language at any time via the Settings menu.
Setting the time of day (if re‐ quired)
The display for setting the time will then appear. First you have to select the clock format.
Touch the sensor if you would like
a 12 hour clock display.
Confirm your choice for the clock for‐
mat with the OK sensor.
The display will switch automatically to the time of day selection.
Touch the or sensor until the
language you want is highlighted in white.
Confirm your selection of the lan‐
guage by touching the OK sensor.
18
Touch the sensor to decrease or
the sensor to increase the hour.
Confirm the hour selected with the
OK sensor. Then set the minutes in the same way.
Tip: If you have selected the 12 hour clock format you can then select am or
pm.

Messages

Two messages about removing the transit bars and preparing the washing machine for use will appear in the dis‐ play.
Confirm the messages with the OK
sensor.

Running the first programme

The TwinDos unit needs to be activa‐ ted before running the first pro‐ gramme.
Please see "TwinDos".
Before using for the first time
19

TwinDos

The washing machine has an integrated detergent dispensing unit.
The detergent dispensing unit can be used with
1. the Miele 2 Phase System or
2. any other liquid detergent and/or fab‐
ric conditioner
The Miele 2 Phase System
The Miele 2 Phase System uses a base detergent (UltraPhase 1) and a deter‐ gent enhancer (UltraPhase 2). In order to achieve optimum results, the agents are dispensed separately during the wash process. The 2 Phase System cleans both white and coloured textiles thoroughly. UltraPhase 1 and UltraPhase 2 single use cartridges are available to order from Miele or via the internet at www.miele-shop.com (see end of this booklet for contact details).
Liquid detergent/Fabric conditioner
The washing machine is supplied with two refillable containers which you can fill with liquid detergent and/or fabric conditioner.
How TwinDos works
Automatic detergent dispensing for a wash cycle is activated via the Dos  sensor.
To use the TwinDos function, you need to specify the following information for the electronic unit:
1. the detergent type and/or fabric conditioner with which the contain‐ ers are filled.
2. the dosage amount of the liquid de‐ tergent or fabric conditioner. The dosage amount for Miele products is pre-set at the factory.
Do not fill the containers with any specialist detergents. Use cap dos‐ ing or the detergent dispenser draw‐ er for these.
Automatic dispensing cannot be selec‐ ted with some programmes, depending on the detergent present in the TwinDos system. For example, automatic dis‐ pensing cannot be activated for the Woollens programme if the Miele 2 Phase System is being used. This pre‐ vents woollen garments being dam‐ aged by a detergent which is not suita‐ ble for washing wool.
20
TwinDos

Inserting cartridges/containers

Keep filled containers or car‐
tridges out of the reach of children. Observe the instructions for use and warning instructions given by the de‐ tergent manufacturer.
Press the TwinDos container access
panel.
The panel will spring open.

Using cartridges

UltraPhase 1 and UltraPhase 2 are supplied in single use cartridges.
Press the yellow release button (1.)
and pull the container out (2.).
Drop the panel down.
Remove the cap from the cartridge.
21
TwinDos
Push the UltraPhase 1 cartridge into
Compartment 1 until it locks into po‐
sition.
Remove container 2 and push the
UltraPhase 2 cartridge into Com‐ partment 2 until it locks into position.
Keep the containers in a safe place. They can be used for other types of detergent.

Using containers

Take the containers out of the com‐
partments.
Open the yellow stopper and fill the
container with your detergent of choice.
Close the stopper and push the con‐
tainer back into the compartment. Make sure that it locks into position.
Tip: Make a note of which detergents you have filled the containers with so that you then enter the correct settings in the electronics later on.
The following liquid detergents and/or fabric conditioners can be used in the containers:
– Miele Ultra Color – Miele wool and delicates detergent – Miele fabric conditioner
22
– Universal detergent – Detergent for coloureds – Detergent for delicates – Wool and delicates detergent – Fabric conditioner

Open the Settings menu

OK
Cottons
10:30
Duration
2:59
h
rpm1600
Settings
Language 
Dispensing unit Time of day
Settings
Degree of soiling
Dispensing unit
Time of day
Dispensing unit
Detergent / amount
Maintenance Back 
Detergent type
Comp. 1
Comp. 2 Back 
: Not defined
: Not defined
Comp. 1
Miele UltraColor Miele delicates/woollens
Miele UltraPhase 1
You have to enter the type of deter‐ gent being used in the Settings menu.
Switch on the washing machine and
wait until the standard display lights up.
Touch the and sensors at the
same time until the following appears in the display:
TwinDos
Touch the OK sensor.

Settings for UltraPhase 1 and UltraPhase 2

The dosage amounts for UltraPhase 1 and UltraPhase 2 are pre-set for hard‐ ness range II ().
Touch the OK sensor.
The "Settings" menu has been opened. Touch the sensor, the following will
appear in the display:
Touch the OK sensor.
Confirm with the OK sensor.
23
TwinDos
Dosage amount
60 ml
Normally soiled
Dosage amount
45 ml
Normally soiled
Detergent type
Comp. 1
Comp. 2 Back 
: Not defined
: Not defined
Comp. 1
Miele UltraColor Miele delicates/woollens
Miele UltraPhase 1
Dosage amount
105 ml
Normally soiled
Tip: If you live in an area with water hardness levels I () or III (), adjust the dosage for Miele products accord‐ ing to the information given on the packaging.
Use the OK sensor to confirm the
dosage amount or use the and sensors to change the amount.
The washing machine will automatically assign UltraPhase 2 to compartment 2. You just need to confirm or change the dosage amount.
Use the OK sensor to confirm the
dosage amount or use the and sensors to change the amount.

Settings for other types of detergent

The dosage amount for Miele prod‐ ucts is pre-set for water hardness lev‐ el Il ().
Touch the or sensor to select
the type of product being used and confirm with the OK sensor.
Tip: If you live in an area with water hardness levels I () or III (), adjust the dosage for Miele products accord‐ ing to the information given on the packaging.
Use the OK sensor to confirm the
dosage amount or use the and sensors to change the amount.
Set compartment 2 as described
above.
When adding universal liquid deter‐ gent or liquid detergent for coloureds do not load more than 9 kg of laun‐ dry and when adding liquid deter‐ gent for wool and delicates do not load more than 2.5 kg of laundry.
Touch the OK sensor.
24
TwinDos
Load
Cottons
1–9kg
Cottons
10:30
1600 rpm
Duration
2:59
h
Degree of soiling
  
Normal
Select agent
For whites
For coloureds Back 

Running the first programme

The TwinDos system needs to be primed before you can use the wash‐ ing machine.
To do this you must run a wash pro‐ gramme without laundry.
Open the stopcock.Turn the programme selector to Cot‐
tons.
The following will appear in the display:
The standard display will then appear:
The following will appear in the display:
Select the Heavy degree of soiling
setting with the sensor and con‐ firm your selection with the OK sen‐ sor.
If the Miele 2 Phase System is being used, a query about the colour mix of the items will also appear.
Confirm the For whites option with the
OK sensor.
Press the Start/Stop button.
Touch the Dos  sensor.
Switch the washing machine off at
the end of the programme.
The TwinDos unit is now ready for use.
25

Washing environmentally and economically

Energy and water consumption
– Water consumption and energy us‐
age are determined by the size of the load. To make the most of your machine, load the maximum dry load for the programme you are using.
– When smaller amounts of laundry are
washed, the automatic load recogni‐ tion system will reduce the amount of water and energy used.
– Use the Express 20 programme for
small, lightly soiled loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g. 20°C). Washing using lower tempera‐ ture settings will save energy.
– To maintain the hygiene of the ma‐
chine, carry out a hot wash (60°C or above) using powder detergent at regular intervals. Hygiene info will ap‐ pear in the display to remind you to carry out a hot wash.
Detergent
– For precise dispensing use automatic
detergent dispensing.
– Adjust the dosage to the degree of
soiling of the laundry.
– Do not exceed the amounts of deter‐
gent recommended by the manufac‐ turer on the packaging.
When drying with a tumble dryer
Selecting the highest possible spin speed for the wash programme will save energy when drying in a tumble dryer afterwards.
26
Washing environmentally and economically
Estimated consumption
Energy
Water
         
         
Consumption
Energy
Water 64
0,8 kWh
l

EcoFeedback

You can call up information about the energy and water consumption of your washing machine with the EcoFeed‐ back sensor.
The following information will appear in the display:
– an estimate of the consumption be‐
fore the programme begins.
– the energy and water consumption to
date during the programme.
– the energy and water consumption of
the programme which has just been run at the end of the programme.

1. Estimate

After selecting a programme, touch
the EcoFeedback sensor.
The estimated energy and water con‐ sumption levels will be displayed as bar charts.

2. Actual consumption

Tip: At the end of the programme, be‐
fore opening the door, you can view the actual amount of energy and water used by the programme which has just been run.
Touch the EcoFeedback sensor.
If the door is opened or the washing machine has switched off automati‐ cally at the end of the programme, the data will revert to the estimated consumption.

Total consumption setting

– This setting gives a total of the ener‐
gy consumption and water consump‐ tion to date.
The more bars () visible, the higher the energy or water consumption.
The estimate will vary depending on the wash programme, temperature and any options selected.
The display will change automatically or you can return to the standard display by touching the OK sensor.
See "Settings".
27

1. Prepare the laundry

Empty all pockets.
Tip: Badly soiled areas can be pre-trea‐ ted with liquid detergent, stain remov‐ ers etc. first, following the manufactur‐ er's instructions. With particularly stub‐ born stains ask your dry cleaner for ad‐ vice.
If you use a solvent-based
cleaning agent (e.g. one containing benzine) to pre-treat a stain, make sure that any plastic parts (e.g. but‐ tons) are protected, and that the cleaning agent is rinsed off before washing the garment in the machine.
Foreign objects (e.g. nails, coins,
paper clips, etc.) can cause damage to garments and to components in the machine.

Sort the laundry

Sort the laundry by colour and by
care label. Most garments have a tex‐ tile care label in the collar or side seam.
Tip: Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load. Always wash whites and coloureds separately.

Pre-treat stains

Badly soiled areas, stains etc. should
be cleaned as soon as possible, pref‐ erably whilst still fresh. Spillages should be carefully dabbed off using a soft, colourfast cloth. Do not rub.
Do not use solvent-based clean‐
ing agents in or on this machine.

General tips

– Curtains: Remove lead weights first
or place in a laundry bag.
– Underwiring and collar stiffeners: Any
loose wiring in bras, shirt collar stiff‐ eners, etc. should be removed or sewn in.
– Close any zips, attach velcro fasten‐
ers, fasten hooks and eyes etc. be‐ fore washing.
– Fasten duvet covers, pillow cases
etc. to prevent small items from being rolled up inside them.
Do not wash any items in this washing machine which are specified by the manufacturer as not washable on the care label ( symbol).
28

2. Select a programme

Further programmes
Automatic plus
Dark garments Down duvets
Switch on the washing ma‐ chine
Press the button. The interior drum lighting will come on.
The drum lighting will go out automati‐ cally after five minutes. Press the Start/Stop button to switch the drum lighting back on again.

Programme selection

A. Selecting a programme via the programme selector:

B. Selecting a programme using the programme selector at the "Further programmes" position and the dis‐ play:
Turn the programme selector to the
Further programmes setting.
The following will appear in the display:
Turn the programme selector to the
required programme.
The load for the programme selected will appear in the display. This will then be replaced by the standard display.
Touch the or sensor until the
programme you want is highlighted in white.
Confirm the programme with the OK
sensor.
The load for the programme selected will appear in the display. This will then be replaced by the standard display.
29

3. Load the washing machine

Open the door

Reach under the door grip and pull
the door open.
Unfold the laundry and load loosely
into the drum.
Mixing both large and small items gives better wash results and also helps distribute the load evenly during spinning.
Please note the maximum load for the different wash programmes. The rele‐ vant programme load is always shown in the display when you select a pro‐ gramme.
The most efficient use of energy and water is achieved when a full load is washed. However, do not overload as this reduces cleaning efficiency and causes creases.

Close the door

Make sure that no items are caught
between the door and the seal.
Shut the door with a gentle swing.
30

4. Select programme settings

Degree of soiling

  
Normal
Temperature
°C
(Cold 90°C)
Degree of soiling
Lightly soiled No visible dirt or stains. Possibly slight body odour.
Normally soiled Visibly dirty and/or just a few slight stains.
Heavily soiled Soiling and/or stains clearly visible.
The following will appear in the display:
Set the degree of soiling with the
and sensors and confirm your se‐ lection with the OK sensor.
The following parameters will change depending on the degree of soiling se‐ lected:

Select a temperature

You can alter the pre-set temperature of a wash programme.
Press the Temperature button. The following will appear in the display:
Set the temperature you want with
the and sensors and confirm your selection with the OK sensor.
– the detergent dosage amount with
automatic detergent dispensing – the rinse water level will be adjusted – the programme durations (with light
soiling the programme duration will
be shorter)
The degree of soiling cannot be selec‐ ted for some programmes. These pro‐ grammes are designed for normally soiled laundry.
Tip: You can alter the default setting for the degree of soiling or switch off the degree of soiling query in Settings (see "Settings - Degree of soiling").
31
4. Select programme settings
Spin speed
1600 rpm
rpm)(0-1600

Selecting a spin speed

You can alter the pre-set spin speed of a wash programme.
Press the Spin speed button. The following will appear in the display:
Set the spin speed you want with the
and sensors and confirm your selection with the OK sensor.

Select options

Press the button for the option you
want.
The indicator light in the button will come on.
Not all options are suitable for use with every programme. You can only select options which are compatible with the programme being used.
See "Options".
32
Switch on delay start (if re‐ quired)
The start of a programme can be de‐ layed from 15 minutes up to 24 hours, allowing you to make use of night-time economy electricity rates, for example.
See "Delay start".

5. Add detergent

Select agent
For whites
For coloureds Back 
Select agent
Miele UltraColor
Miele conditioner Both agents
There are several options for adding de‐ tergent.

TwinDos

Depending on which agents have been added in Compartments 1 and 2:

Miele 2 Phase System

The optimum amount of UltraPhase1 and UltraPhase2 will be dispensed au‐ tomatically according to the colour mix of the load.
Press the Depending on the programme selected,
the following will appear in the display:
Use the and sensors to select
the dosage mix (for whites or for col‐ oureds) and confirm your selection with the OK sensor.
Base detergent and detergent en‐ hancer will be dispensed in the appro‐ priate dosage mix at the ideal time during the wash cycle.
Dos  sensor.

Liquid detergent/Fabric conditioner

The most suitable agent will appear in the display with a tick () beside it.
If both the agents present in the con‐ tainers are suitable (e.g. detergent for coloureds and fabric conditioner) then both agents will be selected.
Confirm the option displayed with the
OK button or select another deter‐ gent or fabric conditioner with the and sensors.
Detergent and/or fabric conditioner will now be dispensed in accordance with the wash cycle.
Adding stain remover There are two options for adding stain
remover in addition to using the auto‐ matic dispensing system:
– Use cap dosing. – Add the stain remover to the
compartment.
33
5. Add detergent

Detergent dispenser drawer

Too little detergent results in: – Laundry not getting properly clean
and with time it may become grey
and hard to the touch. – Greasy particles clinging to laundry. – Limescale deposits on the heater ele‐
ments. Too much detergent results in: – Excessive foam which causes a low
level of agitation and poor wash,
rinse and spin results. – High water consumption (an addi‐
tional rinse cycle will automatically
switch in). – A burden to the environment.
Pull out the detergent dispenser
drawer and add detergent to the compartments as follows:
Detergent for the pre-wash (divide the total recommended amount as follows:
add 1/3 to compartment and 2/3 to compartment )
Detergent for the main wash, including Soak, if selected
/ Fabric conditioner, liquid starch or cap‐ sules.
See "Detergent" for further information.
34
5. Add detergent

CapDosing

Cap
Cap Cap
CapDosing
Three different types of capsule are available:
= Fabric care (e.g. fabric condi‐
tioner, proofing agent)
= Additives (e.g. detergent en‐
hancers)
= Detergent (for the main wash
only)
Each capsule contains the correct amount for one wash cycle.
You can order the capsules online at www.miele-shop.com or from Miele (see the end of this booklet for contact details).
Keep capsules out of the reach
of children.

Activating CapDosing

Touch the Cap sensor.

Inserting a capsule

Open the detergent dispenser draw‐
er.
Open the lid of the / compart‐
ment.
The first type of capsule which can be selected for the programme will appear in the display.
Select the type of capsule you want
with the and sensors and con‐ firm your selection with the OK sen‐ sor.
Press the capsule in firmly.
35
5. Add detergent
Close the lid and press it firmly shut.Close the detergent dispenser draw‐
er.
The capsule is opened by the act of inserting it in the detergent dispenser drawer. The contents can run out of the capsule if you then remove it from the drawer before it is used. In this case, dispose of the capsule and do not re-use it.

Deactivating/changing CapDosing

Touch the Cap sensor and follow
the instructions in the display.
If a capsule is being used, fabric conditioner cannot be added to the compartment at the same time, as water intake into the compart‐ ment when using CapDosing is sole‐ ly through the capsule.
The wash programme will dispense the contents of the capsule at the correct time.
Remove the empty capsule at the
end of the programme.
36

6. Start the programme - the end of a programme

Start the programme

Press the flashing Start/Stop button. The door will lock (the will appear in
the display to show this) and the pro‐ gramme will start.
If a delay start time has been selected, then this will count down in the display. At the end of the delay start time or im‐ mediately after the programme has started (if no delay start time has been selected), the programme duration will appear in the display.
The programme sequence is also shown in the display. The washing ma‐ chine lets you know which section of the programme has been reached.
The drum lighting switches off once the programme has started.
37
6. Start the programme - the end of a programme
Cottons
10:30
1600 rpm
Anti-crease
Press the Start/Stop button, then unload the drum

At the end of a programme

The door is still locked during the anti­crease phase and the following will ap‐ pear alternately in the display:
and
Press the Start/Stop button. This will
unlock the door.
Pull open the door.Remove the laundry.
Check that all items have been re‐ moved from the drum. Items left in the drum could discolour other items in the next wash or become discol‐ oured themselves.
Check the folds in the door seal for
any small articles, e.g. buttons, which might be lodged there.
Switch the washing machine off with
the button.
Close the door. Otherwise there is a
danger of objects being placed inad‐ vertently in the drum. If these re‐ mained unnoticed and were washed in the next load, they could damage the laundry.
38
If applicable, remove the used capsu‐
le from the detergent dispensing drawer.

Spinning

Final spin speed

Programme rpm
Cottons 1600 Minimum iron 1200 Delicates 900 Woollens Denim 900 Shirts 900 Automatic plus 1400 Freshen up – Dark garments 1200 Down duvets 1200 Outerwear 800 Proofing 1000 Separate rinse 1600* Starch 1400* Silks Sportswear 1200 Down filled items 1200 Curtains 600 First wash 1200 Pillows 1200 Drain / Spin 1600 Maintenance wash 900 Mixed items 1200-1600 QuickPower wash 1600* Express 20 1200 Steam care
1200*
600*
Final spin speed in the pro‐ gramme
When a programme is selected the op‐ timum spin speed for that programme will appear in the display. For pro‐ grammes marked with a * in the chart, the optimum spin speed is not the max‐ imum spin speed.
You can reduce the final spin speed. However, you cannot select a final spin
speed higher than that shown in the chart.

Rinse and interim spin

There is a spin after the main wash and between the rinses. A reduction in the final spin speed will also reduce the in‐ terim spin speed. If a spin speed of less than 700 rpm is selected for the Cot‐ tons programme, an additional rinse is introduced.
39
Spinning

To omit the final spin (Rinse hold)

Use the Further options button to se‐
lect the Rinse hold setting. The laundry is not spun after the final rinse and remains in the final rinse water. This helps prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme.
– To start the final spin:
The washing machine will display the
maximum spin speed possible. You
can select a spin speed lower than
this. Start the final spin by pressing
the
Start/Stop button.
– To end the programme:
Use the Spin speed button to select
the 0 rpm setting (Without spin) and
press the Start/Stop button.
The water will drain away.

To omit rinse and interim spin and the final spin

Press the Spin speed button.Select the 0 rpm setting.
After the last rinse, the water will be pumped away and the anti-crease phase will switch in.
In some programmes an additional rinse is introduced with this setting.
40

Delay start

Finish at
17 : 58
Cottons
10:30
1600 rpm
Start at
11:46
Finish at
Change the time
Start immediately Back 
With delay start you can choose when you want the programme to start. You can delay the start of the programme from 15 minutes up to a maximum of 24 hours, allowing you to make use of night-time economy electricity rates, for example.

To select delay start

The time of day needs to be set for delay start to work correctly.
Press the Delay start button. The following will appear in the display:
Use the and sensors to enter
the hour and confirm your entry with the OK sensor.

To begin delay start

Press the Start/Stop button to begin
delay start and the wash programme.
The following will appear in the display:
When the delay start time has elapsed, the programme will begin and the dis‐ play will show the programme duration and the programme sequence.

To change delay start

You can change delay start at any time. Press the Delay start button.
The minutes are now be highlighted in white and can be set.
The minutes entry is set to 00 and can be adjusted in 15 minute increments.
Use the and sensors to enter
the minutes and confirm your entry with the OK sensor.
Tip: The values will count upwards and downwards automatically if you touch the or sensor continuously.
Touch the OK sensor.Now enter the time you want.
41
Delay start
Finish at
Change the time
Start immediately Back 
Selection
Add laundry
Cancel delay start
Activate safety lock

To cancel delay start and begin the programme straight away

Press the Delay start button.
Touch the sensor.
Start immediately will be highlighted in
white. Touch the OK sensor. The wash pro‐
gramme will start.

To cancel delay start

Press the Start/Stop button.
Touch the OK sensor.
The standard display will reappear and the Start/Stop button will flash.
42

Programme chart

Cottons cold to 90°C Max. load 9.0 kg
Use for Cotton, linen or cotton mix fabric, e.g. table linen, towelling, under‐
wear, T-shirts etc.
Notes
Cottons
Use for Normally soiled cotton garments. Notes – These settings are the most efficient in terms of energy and water
Note for test institutes:
The test programme conforms to EN 60456 and the energy label to Directive 1061/2010.
Minimum iron cold to 60°C Max. load 4.0 kg
Use for Synthetic, mixed fibre and easy care cotton. Note Reduce the spin speed for fabric which creases easily.
The settings 60°/40°C differ from / as follows:
– Shorter programme durations – Longer temperature holding times – Higher energy consumption
Where particularly high levels of hygiene are required please select a temperature of 60°C or higher.
/
consumption for washing cottons.
– With the actual wash temperature reached will be lower than
60°C although the wash performance is the same as with the standard Cottons 60°C programme.
Max. load 9.0 kg
43
Programme chart
Delicates cold to 60°C Max. load 3.0 kg
Use for Delicate garments made from synthetic fibre, mixed fibre, rayon and
viscose. Note – Deselect the spin for items which crease easily. Woollens Use for Machine-washable or hand-washable wool or wool blend fabric. If
the care label does not specify a temperature, wash using the cold
setting. Note Reduce the spin speed for items which crease easily.
Denim cold to 60°C Max. load 3.0 kg
Notes – Wash denim inside-out.
– Denim often contains excess dye and may run during the first few
washes. Wash light and dark coloured items separately.
– Close any zips, do up buttons etc. before washing.
Shirts cold to 60°C Max. load 2.0 kg
Use for Shirts and blouses made of cotton and mixed fibre. Notes – Pre-treat soiled cuffs and collars if necessary.
– Wash silk shirts and blouses in the Silks programme.
Automatic plus cold to 40°C Max. 6.0 kg
Use for Mixed loads of garments suitable for the Cottons and Minimum iron
programmes. Note The wash parameters (e.g. water level, wash rhythm and spin
speed) are adjusted automatically in this programme to ensure the
best possible care and wash result for each item.
cold to 40°C Max. load 2.0 kg
44
Programme chart
Freshen up Max. load 1.0 kg
Use for Dry, clean cotton, linen or mixed fibre garments which are slightly
creased.
The garments must be suitable for drying in a tumble dryer  
and suitable for ironing  . Notes – Smaller loads give a better result.
– Remove garments as soon as the programme has finished and
then tumble dry using the Gentle smoothing programme or place on a hanger to dry.
– Not suitable for garments made of wool or wool blend fabric.
Dark garments cold to 60°C Max. load 3.0 kg
Use for Black and dark items made of cotton or mixed fibres. Note Wash inside out.
Down duvets cold to 60°C Max. load 2.5 kg
1 down duvet 2.20 m x 2.00 m
Use for Quilts, duvets and pillows with feather or down filling. Notes – Remove air from the items before washing to prevent an exces‐
sive build-up of foam. To do this either push the items into a nar‐ row laundry bag to compress them or tie the items together with a washable strap.
– Observe the instructions on the wash care label.
45
Programme chart
Outerwear cold to 40°C Max. load 2.5 kg
Use for Performance outerwear (e.g. jackets and trousers) made from mem‐
brane fabric such as Gore-Tex®, SYMPATEX®, WINDSTOPPER®
etc. Notes – Zip up or close jackets before washing.
– Do not use fabric conditioner. – If wished, these garments can also be re-proofed using the Proof‐
ing programme. Proofing should not be done every time the gar‐ ment is washed.
Proofing 40°C Max. load 2.5 kg
Use for Treating microfibre fabric, skiwear and table linen made from mainly
synthetic fibres to provide a water and dirt resistant finish. Notes – The items should be freshly laundered and spun or dried before
proofing.
– For best results, the items should be heat-treated afterwards ei‐
ther in a tumble dryer or by ironing. Separate rinse Max. load 8.0 kg Use for Rinsing handwashed items. Note Reduce the spin speed for items which crease easily. Starch Max. load 8.0 kg Use for Starching table cloths, serviettes and workwear. Notes – Reduce the spin speed for items which crease easily.
– The laundry should be washed but not treated with fabric condi‐
tioner.
46
Programme chart
Silks
Use for Silks and other handwashable fabric with no wool content. Note Place tights, bras etc. in a laundry bag.
Sportswear cold to 60°C Max. load 3.0 kg
Use for Sportswear such as singlets and leggings as well as microfibre and
fleece garments.
Notes – Do not use fabric conditioner.
– Observe the manufacturer's care label.
Down filled items cold to 60°C Max. load 2.0 kg
Use for Jackets, sleeping bags, pillows and other down-filled items. Notes – Remove air from the items before washing to prevent an exces‐
sive build-up of foam. To do this either push the items into a nar‐
row laundry bag to compress them or tie the items together with a
washable strap.
– Observe the instructions on the wash care label.
Curtains cold to 40°C Max. load 2.0 kg
Use for Curtains, including net curtains, specified as machine-washable by
the manufacturer.
cold to 30°C Max. load 1.0 kg
Notes – To remove dust, the Pre-wash option is selected automatically.
– For curtains which crease easily, reduce the spin speed or dese‐
lect the spin.
– Remove weights from curtains.
First wash cold to 40°C Max. load 3.0 kg
Use for New cotton, towelling and synthetic items. Note Use this programme to wash any manufacturing residues out of new
items.
47
Programme chart
Pillows cold to 60°C 2 pillows (40 x 80 cm) or
1 pillow (80 x 80 cm)
Use for Synthetic filled washable pillows. Note – Remove air from the pillow before washing to prevent an exces‐
sive build-up of foam. To do this either push the pillow into a nar‐
row laundry bag to compress it or tie the pillow together with a
washable strap.
– Observe the instructions on the wash care label.
Drain / Spin
Notes – Drain only: Select 0 rpm for the spin speed.
– Make sure you select the appropriate spin speed.
Maintenance wash 75°C Empty
With frequent washing at low temperatures there is a danger of a build-up of bacteria in the washing machine.
Cleaning the washing machine will significantly reduce bacteria, fungus and bio‐ film and prevent the build-up of unpleasant odours.
Notes – Optimum results can be achieved by using Miele machine cleaner.
Alternatively, a universal powder detergent can be used.
– Dispense the machine cleaner or universal powder via the deter‐
gent dispenser drawer.
– Do not load any laundry. The drum must be empty for the mainte‐
nance wash.
Favourites
Note You can save your own customised wash programmes as favourite
programmes under names of your choice. These will then be sorted alphabetically. Please see "Favourites" for more information.
48
Programme chart
Mixed items
Use for A load consisting of various items with different garment care labels
which is too small for a standard programme. You can choose from a list of 19 different items.
Note The washing machine automatically adjusts the wash process to
suit the laundry mix. Please see "Mixed items" for more details.
QuickPower wash 60°C – 40°C Max. load 5.0 kg
Use for Normally soiled garments which are also suitable for washing in the
Cottons programme.
Note – A special saturation process and wash rhythm ensure that the
laundry is cleaned particularly quickly and thoroughly.
Express 20 cold to 40°C Max. load 3.5 kg
Use for Cotton garments that have hardly been worn or are only very lightly
soiled.
Note The Short option is activated automatically.
Steam care Max. load 2.0 kg
Use for Reducing the amount of creasing in damp, freshly washed and spun
cotton or linen garments. The garments must be suitable for drying in a tumble dryer  
and suitable for ironing  .
Notes – 5-6 shirts make up a load of approx. 2.0 kg.
– Smaller loads give a better result. – Remove garments as soon as the programme has finished and
then tumble dry using the Gentle smoothing programme or place
on a hanger to dry.
– Not suitable for garments made of wool or wool blend fabric.
49

Favourites

Favourite programmes
Create
Select a programme
Cottons
Minimum iron Delicates
Summary
Accept
Minimum iron 40°C
You can save your own customised wash programmes under names of your choice.
The saved favourite programmes will be sorted alphabetically.
To create a favourite pro‐ gramme
There are two ways of creating a fa‐ vourite programme.

Option 1

Turn the programme selector to Fa‐
vourites.
Touch the OK sensor.
The following parameters for the wash programme then need to be set via the display:
– Temperature – Spin speed – Automatic dispensing – CapDosing – ProgrammeManager – Stains – Options A summary of the selected parameters
will then appear in the display.
You can use the and sensors to
view the list of the parameters you have selected.
Use the and sensors to set the
wash programme you want and con‐ firm with the OK sensor.
50
Tip: Any incorrect parameters can be altered. The parameter you want to alter must be highlighted in white. Touch the OK sensor. The display will revert to the parameter selection menu.
When all the parameters are correct: Select the Accept option and confirm
this with the OK. sensor.
Favourites
Selection
Cancel programme
Add laundry Activate safety lock
Selection
Save programme
Back  Cancel programme
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Enter name
         
      AÄ B C D

Option 2

You can save a programme which has been selected and started as a Favour‐ ite programme.
After the programme has started suc‐
cessfully, press the Start/Stop.
Scroll through the list with the or
sensor to:
Confirm with the OK sensor.

To enter a name

You can enter any name of up to 10 characters for the programme.
Scroll through the list of characters
with the and sensors until the first character you require is highligh‐ ted in white. Confirm the character with the OK sensor.
Tip: Key to the symbols: (space), (numbers), (upper case), (lower case), (delete), (back)
51
Favourites
Save name
Michael 1 
    
 1 2 3 4 5
Favourite programmes
Change
Delete Michael 1
- - - - - - - - - - - - - - - - - - - - - -

To save a name

Scroll through the list of characters
with the and sensors until the symbol is highlighted in white. Con‐ firm the character with the OK sen‐ sor.
The programme will be saved under the name you have entered.
To change a favourite pro‐ gramme
You can change a saved favourite pro‐ gramme and then save it again under the same or a different name.
To delete a favourite pro‐ gramme
If you have already saved ten favourite programmes, you will need to delete one of these before you can save a new one.
Select the Delete option.Select the favourite programme you
want to delete and confirm with the OK sensor.
Confirm Delete with the OK sensor. The favourite programme will be de‐
leted.
Scroll through the list with the  and
sensors until Change is highlighted
in white and confirm with the OK sen‐ sor.
Change the parameters of the favour‐
ite programme and then save it.
The altered parameters will be active the next time the favourite programme is started.
52

Mixed items

Mixed items
Change / add to selection
Finish selection Display selection

Compiling the list of items

Use this programme if you do not have enough laundry to run a standard pro‐ gramme but you want to wash a few lightly soiled items with different gar‐ ment care instructions.
The washing machine will use the list of items to select the most suitable pro‐ gramme automatically.
Turn the programme selector to
Mixed items.
A list of items in alphabetical order will appear in the display.
Use the and sensors to search
for the item you want and confirm your selection with the OK sensor.
The item elected with have a next to it and the following will appear in the display:
You can now select the following: – Add another item:
Change / add to selection
– Display the items as a list:
Display selection
– Delete the entire list of selected
items:
Clear selection (completely)
– Wash the items selected:
Finish selection
Select the option you want with the
and sensors and confirm your selection with the OK sensor.

Washing the items

You have put together the list of items and selected Finish selection.
Information regarding the programme may appear in the display, e.g. use of detergent.
Confirm the information with the OK
sensor.
Press the Start/Stop button. The programme will start.
53

Options

Options are selected and deselected via the relevant buttons and the display.
Press the button for the option you
want. The relevant button will light up. Not all options are suitable for use with
every programme. You can only select options which are
compatible with the programme being used.

ProgrammeManager

The ProgrammeManager option can be used to customise the washing pro‐ grammes to suit your requirements.

Intensive

For hard-wearing laundry that is very heavily soiled. Cleaning efficiency is in‐ creased through more intense mechani‐ cal action and the application of more heat energy.
ECO
This option reduces energy consump‐ tion whilst maintaining cleaning efficien‐ cy. This is achieved by increasing the wash duration and at the same time re‐ ducing the wash temperature selected.

Extra gentle

This option decreases mechanical ac‐ tion in order to reduce creasing.

Extra quiet

This option reduces noise levels during the programme. Use this if you want to wash during quiet periods (for instance when children are sleeping). The ma‐ chine will activate the "Rinse hold" op‐ tion and not spin. The programme dura‐ tion is longer.

AllergoWash

This option should be used where high standards of hygiene are required. More energy is used to lengthen temperature holding times and more water is used to increase rinsing efficiency.
Not all ProgrammeManager options are suitable for use with every pro‐ gramme. Please refer to the "Wash programme chart - ProgrammeMan‐ ager" for a list of suitable pro‐ grammes.
54
Options

Steam smoothing

Steam is injected into the drum at the end of the wash process. Reducing the maximum load by 50% will give a bet‐ ter result. For steam smoothing to work properly there needs to be a certain amount of residual moisture still present in the laundry and so the final spin speed is adjusted accordingly.
The garments must be suitable for dry‐ ing in a tumble dryer   and suitable for ironing  .

Short

Use this option for light soiling with no visible staining.
The wash duration is reduced.

Stains

In order to clean stained laundry more effectively you can choose from a list of various types of stains. The wash pro‐ gramme will then adapt to the types of stains selected. You can select a maxi‐ mum of three stains per wash cycle.

Water plus

The water level in the wash and rinse stages is increased.
You can select by how much the water level is increased, see "Settings, Water plus level".

Pre-wash

For laundry with large amounts of dirt, e.g. dust and sand.

Extra rinse

An additional rinse cycle is carried out to give a better rinse result.

Rinse hold

The laundry is not spun after the final rinse and remains in the final rinse wa‐ ter. This helps prevent creasing if the laundry is not going to be removed from the drum immediately after the end of the programme.

Further options

Soak

For heavily soiled and stained items with protein stains.
A duration of between 30 minutes and 5 hours in 30 minute increments can be chosen for the soak process. See "Set‐ tings" for more information.
The factory default setting is 30 mi‐ nutes.
55
Options

Wash programme chart - ProgrammeManager

ProgrammeManager cannot be selected with programmes which are not listed in the chart below.
Intensive ECO Extra
gentle Cottons X X X X X Minimum iron X X X X X Delicates X X X X X Woollens Denim X X X X X Shirts X X X X X Automatic plus X X X X X Dark garments X X X X X Down duvets X X X X Outerwear X X X X X Proofing X – Separate rinse X – Starch X – Silks Sportswear X X X X X
X
X
Extra quiet
Allergo‐
Wash
Curtains X X X X X First wash X X – Pillows X X X X X Express 20 X
X = Can be selected
– = Cannot be selected
56
Options

Wash programme chart - Options

None of the options can be selected with programmes which are not listed in the chart below.
Steam smooth‐
Short Stains
ing Cottons X X X Minimum iron X X X Delicates X X X Denim X X X Shirts
1)
X
X X
Automatic plus X X Freshen up
2)
X
Dark garments X X X Outerwear X X Separate rinse X – Sportswear X X Down filled items X Curtains X X Pillows X Mixed items depending on the items selected QuickPower wash X – Express 20 X
Steam care
X
2)
1)
X
X = Can be selected
= Cannot be selected
1)
= Can be deselected
2)
= Cannot be deselected
57
Options

Wash programme chart - Further options

None of the options can be selected with programmes which are not listed in the chart below.
Soak Water plus Pre-wash Extra rinse Rinse hold Cottons X X X X X Minimum iron X X X X X Delicates X X X X X Woollens Denim X X X X X Shirts X X X X X Automatic plus X X X Dark garments X X X X X Down duvets X X X X Outerwear X X X X X Proofing X Separate rinse X Starch X Silks Sportswear X X X X X Down filled items X X X X Curtains X
First wash X X X Pillows X X X X Mixed items depending on the items selected QuickPower wash X Express 20 X
X
X
1)
X
X X
X = Can be selected
= Cannot be selected
58
1)
= Can be deselected

Garment care label symbols

Washing
The figure quoted in the bucket is the maximum temperature the garment can be washed at. The number of bars under the symbol indicates the level of agitation permitted.
No bar under the symbol: = normal agitation
One bar under the symbol: = reduced agitation
Two bars under the symbol: = much reduced agitation
Hand wash (if no temperature is specified, use the lowest tem‐ perature or cold)
Do not wash
Programme selection examples
Programme Garment care la‐
bel symbols
Cottons
Minimum iron Delicates Woollens Silks Express 20
 
    
Drying
The number of dots indicates the dry‐ ing temperature
Normal temperature
Low temperature
Do not tumble dry
Ironing
The number of dots indicates the iron‐ ing temperature
Hot iron (max. sole plate temp. approx. 200°C)
Medium hot iron (max. sole plate temp. approx. 150°C)
Cool iron (max. sole plate temp. approx. 110°C).
Do not steam iron garments carrying this symbol as this could cause irreversible dam‐ age.
Do not iron
Professional cleaning
Dry clean only. The letters indi‐ cate the type of cleaning agent
required.
Professional Wet Clean only
Do not dry clean
Automatic plus

Bleaching
Any oxidising bleaching agent can be used
Only use an oxygen based bleach or a non-chlorine bleach
Do not bleach
59

Programme sequence

Main wash Rinses Spinning
Water
level
Cottons Minimum iron Delicates
   
Wash
rhythm
Water
level
Rinses
1)2)3)
2-5
2)3)
2-4
2)3)
2-4
Woollens Denim
Shirts Automatic plus Dark garments Down duvets Outerwear
 
        
Proofing – Separate rinse – Starch Silks Sportswear
Down filled items Curtains
First wash
Pillows
4)
4)
   
     
2-4
3-4 2-4 3-5
3-4
3-4
2-3
3-4
3-4
2-3
3-4
2
2)3)
3)
2)3)
2)3)
3)
3)
1 2
 
  
2
3)
3)
3)
3)
3)
 
Drain / Spin – Maintenance wash
3 Mixed items depending on the items selected QuickPower wash Express 20
60
 
1
1
 
 
Programme sequence
= Low water level
= Medium water level
= High water level
= Intensive rhythm
= Normal rhythm
= Sensitive rhythm
= Ultra sensitive rhythm
= Handwash rhythm = Carried out
= Not carried out
The washing machine has fully elec‐ tronic controls with automatic load rec‐ ognition. It takes in the right amount of water required for the programme de‐ pending on the amount of laundry and its absorbency rate.
The programme sequences shown in the chart are based on the standard programme with a full load.
The washing machine programme se‐ quence display shows which stage of the programme has been reached.
Special features in the pro‐ gramme sequence
Anti-crease: At the end of the programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing. Exception: There is no anti-crease phase in the The door can be opened at any time during the anti-crease phase.
1)
A second rinse is carried out when a temperature between 60°C and 90°C has been selected. A third rinse is carried out when a temperature below 60°C is selected.
2)
An additional rinse is carried out if: – there is too much foam in the drum – a spin speed lower than 700 rpm has
been selected
– the spin speed has been deselected
3)
An additional rinse is carried out if: – the Extra rinse option is selected.
4)
Run-up to spin: A run-up to spin is
carried out before the wash process
begins to deflate down filled items.
Subsequent water intake for the main
wash is through compartment .
5)
Pre-wash: A pre-wash without deter‐
gent is carried out automatically to re‐
move dust.
Woollens programme.
61

Changing the programme sequence

Selection
Cancel programme
Add laundry Activate safety lock
Cottons
10:30
1600 rpm
Programme cancelled

Cancelling a programme

You can cancel a programme at any time after it has started:
Press the Start/Stop button. The following will appear in the display:
Touch the OK sensor. The suds will be pumped away. The fol‐
lowing will appear in the display:
Pull open the door.Remove the laundry.
If you want to select a different pro‐ gramme
Close the door.Select the programme you want.Add detergent to the detergent dis‐
penser drawer, if necessary.
Press the Start/Stop button. The new programme will begin.
Switch the washing machine back on
with the button to continue with the same programme.

Changing a programme

After the start of a programme it is no longer possible to select a different pro‐ gramme.

Temperature

With the exception of the Cottons pro‐ gramme, it is possible to select a differ‐ ent temperature up to 5 minutes after the programme has started.
Press the Temperature button.Use the , and OK sensors to
change the temperature.

Spin speed

It is possible to change the spin speed up until the final spin begins.
Press the Spin speed button.Use the , and OK sensors to
change the spin speed.

Options

It is possible to select or deselect the Short and Water plus options up to 5 minutes after the programme has star‐ ted.
Tip: It is not possible to make any changes to the programme or to cancel it if the safety lock has been activated.

Interrupting a programme

Switch the washing machine off with
the button.
62
Changing the programme sequence
Selection
Cancel programme
Add laundry Activate safety lock
Selection
Add laundry
Activate safety lock Save programme
Adding or removing laundry af‐ ter the programme has started
Press the Start/Stop button. The following will appear in the display:
Scroll up the list with the or sen‐
sor to:
Touch the OK sensor.
If this message does not appear in the display then it is no longer possible to add or remove items of laundry.
Please note: Once a programme has started the
washing machine cannot recognise any adjustment to the load.
For this reason, if laundry is added or removed after the start of a programme, the machine will always complete the programme cycle assuming a full load

The door cannot be opened, if:

– the suds temperature is above 55°C. – the water is above a certain level. – the programme has reached the Spin
stage.
If you want to open the door when the above conditions are present you will need to cancel the programme.
The safety lock will remain activated if the temperature in the drum is above 55°C. The lock will not deactivate until the temperature has dropped to below 55°C.
The programme will stop and the door will unlock.
Pull open the door.Add or remove items.Close the door.Press the Start/Stop button.
The programme will continue.
63
Changing the programme sequence
Selection
Cancel programme
Add laundry Activate safety lock
Selection
Activate safety lock
Save programme Back 
Selection
Deactivate safety lock
Save programme Back 

Safety lock

The safety lock prevents the tempera‐ ture, spin speed or options being al‐ tered during a wash programme.

To activate the safety lock

Press the Start/Stop button. The following will appear in the display:
Scroll up the list with the or sen‐
sor to:

To deactivate the safety lock

Proceed as for activating the safety
lock.
The following will appear in the display:
Touch the OK sensor. The safety lock is now deactivated.
Touch the OK sensor.
64

Detergent

The correct detergent

All detergents produced for automatic washing machines are suitable. Follow the manufacturer's instructions and dosage recommendations on the pack‐ aging.

The right amount to dispense will depend on the following:

– the soiling level of the load – the quantity of the laundry – the water hardness level.
Check with your local water supplier if you do not know the hardness level in your area.

Water softeners

A water softener can be used to cut down on the use of detergents in areas with water hardness levels II and III. Dispense according to the amount specified on the packaging. First add detergent and then the water softener.

Dispensing aids

Use dispensing aids, (e.g. balls) if these are supplied with the detergent, partic‐ ularly when using liquid detergent.

Refill packs of detergent

When purchasing detergent buy refill packs wherever possible. This helps re‐ duce the amount of waste packaging.

Fabric conditioner and liquid starch

Fabric conditioner makes garments soft to handle and helps prevent static cling when tumble drying.
Starch stiffens and gives body to items of laundry, e.g. shirts, tablecloths and bed linen.
You can then use the recommended amount of detergent for water hardness level I.

Water hardness levels

Hardness
scale
I (soft) 0 – 1.5 0 – 8.4
II (medium) 1.5 – 2.5 8.4 – 14
III (hard) above 2.5 above 14
Hardness level
in mmol/l
German scale
°d
65
Detergent

Miele recommended detergents

Miele detergents and care products have been specially designed for Miele wash‐ ing machines. They are available to order via the internet at www.miele-shop.com or from Miele.
Miele
UltraPhase 1 / 2 Cottons Minimum iron Delicates Woollens Denim Shirts Automatic plus Dark garments Down duvets – Outerwear – Proofing – Separate rinse – Silks Sportswear – Down filled items – Curtains First wash Pillows Mixed items QuickPower wash Express 20
  
   
     
Miele
Cap
Miele
Cap
– – –
– – – –
 
  
– – – – – – – –
   
     
– –
 
– – – –
Miele
Cap
– –
Recommended
Not recommended
66
   
Sport Down Outdoor WoolCare
SilkCare
Fabric conditioner
Reproofing
Booster
Detergent

Recommended detergents in accordance with Directive (EU) Nr. 1015/2010

The recommendations apply to the temperature ranges given in the Programme chart.
Universal Coloureds Delicates and
Specialist
woollens
detergent
Cottons
Minimum iron – Delicates – Woollens Denim
Shirts
Automatic plus – Dark garments
Down duvets – Outerwear – Silks
Sportswear – Down filled items
Curtains
2)
First wash – Pillows
Maintenance wash
2)
1)
1)
– –
 
– –
– –
     
1)
1)
 
 
Mixed items depending on the items selected - observe the informa‐
tion in the display QuickPower wash Express 20
1)
– –
Recommended
Not recommended
1)
Liquid detergent
2)
Powder detergent
67
Detergent
Fabric conditioner and liquid starch at the end of the pro‐ gramme
You can dispense fabric conditioner ei‐ ther by using automatic dispensing or via the detergent dispenser compart‐ ment.

Automatic dispensing

One of the automatic dispensing con‐ tainers must be filled with fabric condi‐ tioner.
Touch the Dos  sensor.Activate the appropriate container.
Fabric conditioner will be dispensed in the last rinse.

Manual dispensing

Add the fabric conditioner or liquid
starch to the compartment or in‐ sert the appropriate capsule. Do not
exceed the maximum level mark.
The agent will be automatically dis‐ pensed in the last rinse. At the end of the programme a small amount of water will remain in the compartment.
If starching frequently, thoroughly clean the dispenser compartment, especially the siphon tube regularly.
68
Detergent

Colour run and dye removers/dyes

Do not use colour run or dye re‐
movers in this washing machine. They can cause corrosion in the ma‐ chine.
Dyes suitable for use in domestic wash‐ ing machines can be used. However, please note that the salt used in the dyeing process can cause corrosion to stainless steel components in the ma‐ chine if you dye frequently. Always ob‐ serve the manufacturer's instructions carefully.

Adding fabric conditioner separately

Add fabric conditioner to the com‐
partment or insert the appropriate capsule.
Select the Separate rinse programme.Change the spin speed if necessary.Activate the Cap sensor if using a
capsule.
Press the Start/Stop button.

Adding starch separately

Add liquid starch to the compart‐
ment and powder or viscous starch to the compartment.
Select the Starch programme.Change the spin speed if necessary.Activate the Cap sensor if using a
capsule.
Press the Start/Stop button.
69

Cleaning and care

Cleaning the drum (Hygiene info)

Washing at low temperatures and/or using liquid detergent can cause bacte‐ ria and unpleasant odours to build up in the washing machine. Use the Mainte‐ nance wash programme to clean the machine. Run this programme regularly or at the latest when Hygiene info: Start a
programme with a minimum temperature of 60°C. appears in the display.

External casing and fascia panel

Disconnect the machine from
the mains electricity supply before cleaning or maintenance.
The washing machine must not
be hosed down.
Clean the casing and fascia panel
with a mild non-abrasive cleaning agent or soap and water using a well wrung-out cloth. Wipe dry with a soft cloth.
The drum can be cleaned with a pro‐
prietary stainless steel cleaning agent, following the manufacturer's instructions on the packaging.
Cleaning the detergent dis‐ penser drawer
Washing at low temperatures and the use of liquid detergent can lead to a build-up of mould and bacteria in the detergent dispenser drawer.
Clean the entire drawer at regular in‐
tervals for hygiene reasons, even if you are using the TwinDos system exclusively.
Pull out the detergent dispenser
drawer until a resistance is felt. Press down the release button and at the same time pull the drawer right out of the machine.
Clean the drawer with hot water.
Do not use solvents, abrasive
cleaners, glass cleaners or multi-pur‐ pose cleaning agents. These could damage plastic surfaces and other parts.
70
Cleaning and care

Cleaning the siphon tube and the channel

Clean the siphon.
1. Remove the siphon from the com‐ partment and rinse under hot running water. Clean the siphon tube at the same time.
2. Replace the siphon.
Liquid starch can cause the siphon to become clogged. Make sure that you clean the siphon and siphon tube particularly thoroughly after us‐ ing liquid starch a few times.

Cleaning the detergent dispenser drawer housing

Use a bottle brush to remove deter‐
gent residues and limescale from the jets inside the detergent dispenser drawer housing.
Clean the fabric conditioner channel
with a brush and hot water.
71
Cleaning and care
Settings
Language 
Dispensing unit Time of day
Rinses
Container 1
Container 2 Container 1 + 2

Cleaning the TwinDos system

The washing machine has a cleaning programme for cleaning the Twin Dos system containers and the hoses in‐ side the washing machine.
Miele 2 Phase System cartridges do not need to be cleaned.

Cleaning the containers and hoses

Clean the container or containers and hoses every time you change brand of liquid detergent or fabric conditioner or if the system has not been used for a long period of time (more than three months).
If the system has not been used for a long time the detergent in the hoses can become viscous.
The hoses could become blocked and would then need to be cleaned by a service technician.
Switch on the washing machine and
wait until the standard display lights up.
Touch the sensor to select the
Maintenance option and activate this
with the OK sensor.
Touch the or sensor until the
container (or containers) you want appears in the display and confirm this with the OK sensor.
Follow the instructions in the display. After cleaning you can fill one or both
containers with new liquid detergent and/or fabric conditioner.

Cleaning the compartments

Detergent residue can cause clogging. Use a damp cloth to clean the com‐
partment interior when you change the cartridge or container.
Touch the and sensors at the
same time until the following appears in the display:
The Settings menu is activated. Touch the sensor to select the Dis-
pensing unit option and activate this
with the OK sensor.
72
Cleaning and care

Cleaning the water inlet filter

The washing machine has a filter to protect the water inlet valve. The acces‐ sible filter in the union at the open end of the inlet hose should be checked ev‐ ery six months or so, or more often if there are frequent interruptions to the water supply.
First turn off the stopcock.Unscrew the inlet hose from the stop‐
cock.
Remove the rubber seal 1 from the
recess.
Using pointed pliers, take hold of the
plastic filter bar 2 and remove it. Clean the plastic filter.
Put the filter and seal back in the re‐
verse order and reconnect the hose.
Turn on the stopcock and check the connection is watertight. If water drips out, tighten the connection.
The filter must be put back in place after cleaning.
73

Problem solving guide

Minor faults in the performance of the washing machine, some of which may result from incorrect operation, can be put right without contacting the Service Depart‐ ment.
The following guide may help you to find the reason for a fault, and to correct it. You should, however, note the following:
Repair work to electrical appliances should only be carried out by a suitably
qualified person in strict accordance with current local and national safety regu‐ lations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work.

The programme does not start

Problem Cause and remedy
The display remains dark, and the Start/Stop button indicator light does not come on.
The display prompts you to enter a code.
The following appears in the display: Door lock
The door will not lock. Call Service.
There is no power to the machine. Check whether the mains plug is plugged in and
switched on.
Check whether the fuse or circuit breaker has trip‐
ped.
The washing machine has switched off automatically to save energy.
Switch it back on with the button. Access via a code has been activated.
Enter the code and confirm the entry. Deactivate
the code if you do not wish this message to ap‐ pear in the display the next time the machine is switched on.
The door is not closed properly. The door lock could not engage.
Close the door again.Start the programme again.
If the fault message appears again, contact the Service Department.
74
Problem solving guide

The following fault messages appear in the display and the programme stops

Problem Cause and remedy
Drainage fault
Clean the drain filter and the pump. Check the drain hose.
The water outlet is blocked or restricted. The drain hose has been fixed too high.
Clean the drain filters and the drain pumps.The maximum delivery head is 1 m.
Water intake fault
Open the stopcock
Technical fault F
If restart is unsuc­cessful call Service.
The water inlet is blocked or restricted.
Check whether the stopcock is opened properly.Check whether the inlet hose is kinked.Check whether the water pressure is too low.
The filter in the water inlet is blocked. Clean the filter.
There is a fault. Start the programme again.
If the fault message appears again, contact the Service Department.
The water protection system has reacted.
Close the stopcock.Call the Service Department.
Waterproof system
reacted Close the stopcock. Call Service.
To switch off the fault messages: Switch the washing machine off with the but‐ ton.
75
Problem solving guide

The following fault messages appear in the display at the end of the programme

Problem Cause and remedy
Intensive flow: Clean
the filter and jets or remove foreign ob­jects from the pump housing.
Align the washing
machine
The pumps are dirty. Clean the pumps as described in "Problem solving
guide - Opening the door in the event of a blocked drain outlet and/or power failure"
Start the programme again after cleaning the
pumps.
The jet in the top of the door ring is blocked with fluff. Remove the fluff with your finger. Do not use any
sharp or pointed tools to do this.
Start the programme again after cleaning the jet. If the fault message appears again, contact the Serv‐
ice Department. The washing machine can still be used but with reduced functionality.
The smoothing process which the laundry undergoes at the end of the programme could not be carried out properly.
Check whether the washing machine is aligned
correctly as described in "Installation and connec‐ tion - Levelling the machine".
Check whether the maximum delivery height of 1
m has been exceeded.
If the fault message appears again, contact the Serv‐ ice Department. The washing machine can still be used but with reduced functionality.
The messages will appear at the end of the programme and when the washing machine is switched on and need to be confirmed with the OK sensor.
76
Problem solving guide

The following fault messages appear in the display at the end of the programme

Problem Cause and remedy
Check dosage
Hygiene info: Start a
programme with a minimum tempera­ture of 60°C.
Fit a new cartridge or
refill container 1
or
Fit a new cartridge or refill container 2. Monitor wash re­sults.
The messages will appear at the end of the programme and when the washing machine is switched on and need to be confirmed with the OK sensor.
Excessive foam has built up during washing.
Check the amount of detergent dispensed.With automatic detergent dispensing check the
dosage amount set.
Observe the instructions on the detergent packag‐
ing and the degree of soiling of the laundry.
If necessary, reduce the dosage amount by incre‐
ments of 10%.
A programme using a temperature above 60°C has not been run for a long time.
In order to prevent bacteria and unpleasant
odours building up in the machine, run the Mainte‐ nance wash programme using Miele machine cleaner or powder detergent.
The TwinDos container (or containers) is empty. Fill the container or containers with liquid deter‐
gent or fabric conditioner or replace the car‐ tridge(s).
Check if the laundry is clean. There may not have
been enough detergent. If necessary, wash the items again.
77
Problem solving guide

Problems with TwinDos

Problem Cause and remedy
No detergent and/or fabric conditioner was dispensed.
There are dark specks in the liquid detergent.
Automatic dispensing has not been activated. Touch the Dos  sensor before running the next
programme.
Automatic dispensing will be activated. No detergent/fabric conditioner was dispensed even
though automatic dispensing was activated.
Try again.If detergent is still not dispensed, call the Service
Department.
Mould has developed in the detergent. Pour the liquid detergent out of the container and
then clean the container thoroughly.
78
Problem solving guide

General problems with the washing machine

Problem Cause and remedy
The machine shakes during the spin cycle.
The laundry has not been spun properly and is still wet.
Strange pump noises can be heard.
Large amounts of de‐ tergent residue remain in the detergent dis‐ penser drawer.
Fabric conditioner is not completely dis‐ pensed or too much water remains in the compartment.
The machine feet are not level. Level the machine and adjust the feet correctly.
The machine detected an imbalance during the final spin cycle and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution during spinning.
This is not a fault. These slurping noises occur at the end of the pump sequence as a normal part of operation.
The water pressure is too low.
Clean the water inlet filter.It may be useful to select the Water plus option.
Powder detergent used in conjunction with water softeners tends to become sticky.
In future, add washing powder into the dispenser
drawer first, and then add the water softener.
The siphon tube is not correctly positioned or is clog‐ ged.
Clean the siphon, see "Cleaning and care - Clean‐
ing the detergent dispenser drawer".
79
Problem solving guide

General problems with the washing machine

Problem Cause and remedy
At the end of the pro‐ gramme there is still liq‐ uid in the capsule.
There is water next to the capsule in the fabric conditioner compart‐ ment.
The display is in a dif‐ ferent language.
The display is dark. The display has switched off automatically to save
Steam comes out of the detergent dispenser drawer while steam is being generated.
Noises while steam is being generated.
The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault. For technical reasons a small amount of water will re‐ main in the capsule.
The Cap sensor was not activated or an empty capsule was not removed at the end of the last pro‐ gramme.
Make sure that you remember to activate the Cap
sensor the next time you insert a capsule.
Remove and then dispose of the empty capsule at
the end of each programme.
The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked.
Clean the small pipe. A different language has been selected in "Settings,
Language ". Set the language you want. The flag symbol will
guide you.
energy (Standby mode). Press a button. Standby comes to an end.
This is not a fault. Steam may emerge from the detergent dispenser drawer, depending on the amount of laundry and the ambient temperature.
This is not a fault. These noises occur when steam is being generated and when steam is being injected into the drum.
80

An unsatisfactory wash result

Problem Cause and remedy
Liquid detergent does not give the required re‐ sult.
Grey, greasy particles cling to washed laun‐ dry.
White residues which look like powder deter‐ gent are seen on dark textiles after washing.
Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains.
Use the Miele 2 Phase System. The targeted addi‐
tion of UltraPhase 2 during the wash process re‐ moves stains effectively.
Use a general purpose powder detergent contain‐
ing a bleaching agent.
Insufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry.
Use more detergent.Before washing the next load, run the Mainte‐
nance wash using Miele machine cleaner or a powder detergent.
The detergent contained compounds (zeolites) to aid water softening which are not soluble in water. These have ended up on the laundry.
Try and brush off the residues with a soft brush
once the laundry is dry.
Wash dark textiles using a detergent which con‐
tains no zeolites. Liquid detergents usually contain no zeolites.
Use the Dark garments programme.
Problem solving guide
81
Problem solving guide

The door will not open

Problem Cause and remedy
The door cannot be pulled open during a programme.
Comfort cooling
appears in the display after a programme has been cancelled.
The door will not open after the Steam care or Freshen up programme has finished.
The following appears in the display: Door release
Door release
The drum is locked during a programme.
Press the Start/Stop button.Use the sensor to select Cancel programme or
Add laundry.
The door will unlock and you will be able to pull it open.
There is still water in the drum and the machine is un‐ able to drain.
Clean the drain filter and the drain pump as de‐
scribed in "Opening the door in the event of a blocked drain outlet and/or power failure".
The water level in the drum is too high. Cancel the programme. The water will be pumped
away.
For safety reasons the drum door cannot be opened if the suds temperature is higher than 55°C.
Wait until the temperature in the drum has de‐
creased and the message has gone out in the dis‐ play.
The Steam care or Freshen up programme has been started several times one after the other. The steam has caused the temperature in the drum to rise above 55°C and the door is locked to prevent the risk of burning.
Wait a few minutes until the temperature in the
drum has decreased.
The door lock has jammed. Call the Service Department.
82

Opening the door in the event of a blocked drain outlet and/or power failure

Switch off the washing machine.
Press the drain pump access panel.
The panel will spring open.

Blocked drain outlet

If the drain outlet is blocked, a large quantity of water can remain in the washing machine.
Caution: If laundry has been
washed at a high temperature, water draining out of the machine will still be hot. Danger of scalding!
Problem solving guide
Slowly and carefully unscrew the fil‐
ters to let the water out. Be careful not to release too much water at once. If the flow of water is too strong, some water can seep into the washing machine base and activate the water protection float switch. This will prevent the washing machine from functioning.
Tighten the drain filters back up again
if you need to interrupt the flow of water.
Once the flow of water ceases:

Procedure for draining the washing machine

When draining water from the ma‐ chine, do not unscrew the drain fil‐ ters completely or take them right out.
Place a suitable container, e.g. a
Miele universal oven tray under the access panel.
Remove the drain filters completely.
83
Problem solving guide
Clean them thoroughly.Remove any foreign objects (e.g. but‐
tons, coins, etc.) and fluff from the fil‐ ter housing. Turn the impellers by hand to check that they rotate freely.

Opening the door

Always make sure that the drum
is stationary before reaching in to re‐ move laundry. Reaching into a mov‐ ing drum is extremely dangerous.
Use a screwdriver to unlock the door.Pull open the door.
Replace the drain filters correctly (on
the right and left) and tighten them securely.
Make sure the drain filters are
securely tightened. Otherwise there is a risk of water leakage during use.
84

After sales service

Repairs

In the event of any faults which you cannot remedy yourself, please con‐ tact:
– your Miele Dealer, or – Miele (Contact details for Miele are
given at the end of this booklet).
When contacting your Dealer or Miele, please quote the model and serial num‐ ber of your machine, both of which are shown on the data plate visible above the porthole glass when the door is open.

Guarantee: U.K.

In the U.K, the washing machine is guaranteed for 2 years from the date of purchase.
In the U.K. you must activate your cov‐ er by calling 0330 160 6640 or register‐ ing online at www.miele.co.uk.

Guarantee: Other countries

For information on the appliance guar‐ antee specific to your country please contact Miele. See end of this booklet for contact details.

Optional accessories

Optional spare parts and accessories for this washing machine are available from your Miele Dealer, the Miele Spare Parts Department or via the internet at www.miele-shop.com.
Please note that telephone calls may be monitored and recorded for training purposes.
N.B. A call-out charge will be applied for service visits where the problem could have been resolved as descri‐ bed in these instructions.
85

Installation and connection

Front view

a
Inlet hose with Waterproof system
b
Electrical supply cable
c
Flexible drain hose (with detachable swivel elbow)
d
Control panel
e
Detergent dispenser drawer
86
f
Door
g
Access to drain filter, drain pump and emergency release
h
Access panel for TwinDos containers
i
Four height adjustable feet

Rear view

Installation and connection
a
Drain hose
b
Transport clips for electrical supply cable, inlet and drain hoses
c
Electrical supply cable
d
Protruding lid for holding when mov‐ ing the machine
e
Inlet hose with Waterproof system
f
Safety caps for transit bars
g
Transport clips for inlet and drain ho‐ ses and for storing transit bars when not in use
87
Installation and connection

Installation surface

A concrete floor is the most suitable in‐ stallation surface for a washing ma‐ chine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface.
Please note: The machine must be level and se‐
curely positioned.
To avoid vibrations during spinning,
the machine should not be installed on soft floor coverings.
If installing on a wooden joist floor: We recommend a plywood base at
least 59 x 52 x 3 cm). The base should span several joists and be bolted to the joist and not only the floorboards. Check for the presence of pipes and cables first.
Tip: If possible, install the machine in a corner, as this is usually the most stable part of the floor.
Transporting the washing ma‐ chine to its installation site
To manoeuvre the washing machine out of its packing case to its installation site, hold it by the front feet as well as by the edge of the lid where it protrudes to the rear of the machine.
Ensure that the machine feet and
the floor are dry to prevent the ma‐ chine from slipping during the spin cycle.

Removing the transit bars

If the machine is installed on a
raised plinth, it has to be secured against slippage during spinning us‐ ing retaining clips (available from Miele). Otherwise there is the danger of the machine moving and falling off the plinth.
88
To remove the left and right covers
1. Pull on the attached stopper,
2. then use a screwdriver to release the catches at the top and bottom.
Installation and connection
Using the spanner supplied, turn the
left-hand transit bar 90°, then
pull the transit bar out.
Turn the right-hand transit bar 90°,
then
pull the transit bar out.
89
Installation and connection
To avoid the risk of injury, the
holes for the transit bars must be covered after the transit bars have been removed.
Plug the holes with the plastic caps
as illustrated.
Secure the transit bars to the back of
the washing machine. Make sure the top catch is located above the holder.
The washing machine must not
be moved without the transit bars in place. Store them as shown or keep them in a safe place for future use. They must be re-fitted if the machine is to be moved again (e.g. when moving house).
90

Re-fitting the transit bars

Re-fitting is carried out by reversing the procedure.

Levelling the machine

The washing machine must stand per‐ fectly level on all four feet to ensure safe and proper operation.
Incorrect installation may increase elec‐ tricity and water consumption and may cause the machine to move about.

Screwing out and adjusting the feet

The four adjustable screw feet are used to level the machine. All four feet are screwed in when the machine is deliv‐ ered.
Installation and connection
Use a spirit level to check that the
washing machine is standing level.
Hold foot 1 securely with a pipe
wrench. Turn counter nut 2 again us‐ ing the spanner supplied until it sits firmly up against the housing.
All four counternuts must be
firmly up against the housing. Please also check this for the feet which did not need adjustment. Otherwise there is a danger of the machine moving about.
Using the spanner supplied turn
counter nut 2 in a clockwise direc‐ tion. Then turn counter nut 2 together with foot 1 to unscrew.
91
Installation and connection
Building under a continuous work‐ top/ in a kitchen run
The washing machine lid cannot
be removed.
This washing machine (with lid intact) can be pushed under a worktop if there is space to do so.

Washer-dryer stack

The washing machine can be combined with a Miele tumble dryer in a washer­dryer stack. The appropriate "WTV" stacking kit* to match your dryer is re‐ quired.
All parts marked* are available from your Dealer or Miele.
Please note:
92
a = at least 2 cm b = WTV without drawer: 172 cm
WTV with drawer: 181 cm
c = 68 cm
Installation and connection
3
5
4
2
1
6

The water protection system

The Miele water protection system pro‐ tects all parts of the washing machine from water damage.
The system consists of three main components:
– the inlet hose – the electronic unit and drainage and
overflow protection
– the drain hose

The Waterproof System (WPS)

a
Two solenoid valves
b
Double-skinned inlet hose
c
Sump
d
Float switch
e
Electronic unit
f
Drain pump

Inlet hose

– The casing on the inlet hose contains
two solenoid valves , which cut off the water intake directly at the stop‐ cock. These valves provide two-fold protection. In the event that one of the valves is faulty, the other valve will cut off the water intake. Blocking the water intake at the stop‐ cock means that the inlet hose is on‐ ly under pressure whilst water is be‐ ing taken into the machine. For the remainder of the time, pressure on the inlet hose is negligible.
– Protection against the solenoid
valves bursting The solenoid valves are pressure tes‐ ted to between 7,000 kPa and 10,000 kPa against bursting.
– The double-skinned inlet hose has
a pressure-resistant inner hose and a protective sleeve. Any leaking water is fed into the sump through this protective sleeve. A float switch closes the solenoid valves, prevent‐ ing any more water flowing into the machine and water in the suds con‐ tainer is pumped away.
93
Installation and connection
The electronic unit and drainage and overflow protection
– Drainage protection
Any leaking water is collected in the sump in the base of the machine. A float switch closes the solenoid valves , preventing any more water from flowing into the machine and water in the suds container is pum‐ ped away.
– Overflow protection
If the water level exceeds a certain level, the drain pump switches in and pumps the excess water away in a controlled manner. Should the water level rise repeatedly in an uncontrolled way, the drain pump will switch on continuously, the washing machine will indicate that there is a fault and a tone will sound.

Drain hose

The drain hose is protected by a venti‐ lation system which prevents the wash‐ ing machine from being emptied com‐ pletely.
94
Installation and connection
Connection to the water sup‐ ply
The casing on the water inlet
hose contains electrical compo‐ nents. It must not be connected in areas where there is the risk of water or other liquids reaching it, e.g. bath‐ rooms.
The casing on the water inlet hose must not get wet.
The washing machine should be con‐ nected to a mains water supply in ac‐ cordance with current local and nation‐ al safety regulations. The German au‐ thorities do not require it to have a non­return valve as the washing machine has been designed to comply with DIN regulations.
The machine is designed to operate with a flow pressure of between 100 and 1,000 kPa. If it is higher than 1,000 kPa it is essential to fit a pressure re‐ ducing valve.
Connection to the mains water supply should incorporate a mains stopcock
with a 3/4" threaded union. The stop‐ cock should be fitted by a qualified plumber.
The connection point is subject
to mains water pressure. Turn on the stopcock slowly and check for leaks. Correct the position of the washer and union if appropriate.
The protective sleeve of the hose must not be damaged or kinked.
The washing machine is not suitable for connection to a hot water supply.
95
Installation and connection

Maintenance

Only use a Miele Waterproof system hose should you need a replacement. Disconnect the machine from the elec‐ tricity supply before unscrewing the wa‐ terproof system inlet hose from the stopcock.
In order to protect the water inlet valve, the dirt filter in the water inlet valve connection must not be re‐ moved.

Extension hose

A 1.5 metre long (metal) extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra.This hose is tested to withstand pressures of up to 14,000 kPa and can be used as a flexible ex‐ tension to the water supply. N.B. Using this hose will render the Water system safety valve on the inlet hose ineffec‐ tive.
96
Installation and connection

Connection to the drainage system

The machine drains via a drain pump with a delivery head of 1 metre*. The drain hose must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in ei‐ ther direction, or can be detached if re‐ quired, with a sharp twist and pull. If required, the drain hose can be exten‐ ded to a length of 5 m. The necessary parts can be purchased from your Miele Dealer or Miele.
* For a delivery head of more than 1 m (up to a max. of 1.8 m) a replacement drain pump will need to be fitted. Please contact Miele or your Miele Dealer for advice. If necessary, the drain hose can be extended to a length of 2.5 m. The necessary parts can be purchased from your Miele Dealer or Miele.

Drain hose connection:

1. Direct into a sink or basin. Please note the following:
– Hook the hose over the edge and
secure.
– Make sure that the water can drain
away freely without hindrance. Otherwise there is a risk of water overflowing or of some of the drained water being sucked back into the machine.
2. Connected securely to a plastic drain pipe with a rubber nipple. There is no need to use a non-return valve.
3. Connected securely to a floor gully.
4. Connected securely to a standpipe. Please note:
Adapter Nut Hose clip End of the hoseFit adapter to the sink drain outlet
using nut .
Attach the end of the hose to
adapter .
Use a screwdriver to tighten hose clip
up close to the nut.
97
Installation and connection

Electrical connection U.K.

All electrical work should be carried out by a suitably qualified and competent person, in strict accordance with cur‐ rent national and local safety regula‐ tions (BS 7671 in the UK).
Ensure power is not supplied to the ap‐ pliance until after installation work has been carried out.
The appliance is supplied with a mains cable with moulded plug ready for con‐ nection to a 230-240V mains supply.
Please ensure the connection data quo‐ ted on the data plate match the house‐ hold mains supply.
Connection should be made via a suita‐ ble switched socket which is easily ac‐ cessible after installation.
For extra safety it is advisable to protect the machine with a suitable residual current device (RCD). Contact a quali‐ fied electrician for advice.

Non-rewireable plugs BS 1363

The fuse cover must be refitted when changing the fuse, and if the fuse cover is lost, the plug must not be used until a suitable replacement is obtained. The colour of the correct replacement cover is that of the coloured insert in the base of the plug, or the colour that is em‐ bossed in words on the base of the plug (as applicable to the design of plug fitted).
Replacement fuses should be ASTA ap‐ proved to BS 1362 and have the cor‐ rect rating. Replacement fuses and fuse covers may be purchased from your lo‐ cal electrical supplier.

WARNING: THIS APPLIANCE MUST BE EARTHED

Do not connect via an extension lead. Extension leads do not guarantee the required safety of the appliance (e.g. danger of overheating).
98

Technical data

Height 850 mm Width 596 mm Depth 636 mm Depth with door open 1054 mm Height for building under 850 mm Width for building under 600 mm Weight Approx. 100 kg Capacity 9 kg dry laundry Voltage See data plate Connected load See data plate Fuse rating See data plate Consumption data See "Consumption data" Minimum flow pressure 100 kPa Maximum flow pressure 1000 kPa Inlet hose length 1.60 m Drain hose length 1.50 m Mains connection cable length 1.60 m Delivery head max. 1.00 m Maximum drainage length 5.00 m LEDs Class 1 Test certificates awarded See data plate Power consumption when switched off 0.25 W Power consumption when not switched
off
3.5 W
99

Consumption data

Load Consumption data
Energy in kWh
Cottons 90°C 9.0 kg 2.4 65 2 h 29 min 50%
Minimum iron 40°C 4.0 kg 0.60 49 1 h 59 min 30%
Delicates 30°C 3.0 kg 0.40 40 1 h 09 min
Woollens
2)
Shirts
Automatic plus 40°C 6.0 kg 0.77 55 1 h 59 min
QuickPower wash 40°C 5.0 kg 0.90 36 59 min
Express 20
1)
60°C 9.0 kg 1.45 65 1 h 59 min 50%
60°C 4.5 kg 1.10 52 1 h 59 min 50%
*
*
40°C 9.0 kg 0.99 72 2 h 39 min 46%
40°C 4.5 kg 0.76 52 2 h 29 min 46%
*
30°C 2.0 kg 0.23 35 38 min
40°C 2.0 kg 0.40 35 1 h 11 min
40°C 3.5 kg 0.34 30 20 min
9.0 kg 0.90 55 2 h 59 min 44%
4.5 kg 0.80 49 2 h 59 min 44%
4.5 kg 0.58 43 2 h 59 min 44%
Water
in l
Duration Residual
moisture
Short option activated
1)
Steam smoothing option deactivated
2)
100
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