MIDWAY Touch Master Infinity User Guide

WARNINGS AND NOTICES
MAY 2000
WARNING.
Federal copyright, trademark and patent laws protect this game. Unauthorized modifications may be illegal under Federal law. The modification ban also applies to Midway Games Incorporated and game logos, designs, publications and assemblies. Moreover, facsimiles of Midway equipment (or any feature thereof) may be illegal under federal law, regardless of whether or not such facsimiles are manufactured with Mid­way components.
WARNING.
grounded outlet. Do not use a cheater plug to defeat the power cord's grounding pin. Do not cut off the ground pin.
CAUTION.
momentary loss of consciousness when viewing certain kinds of flashing lights or patterns that are present in our daily environment. These pers ons may exper i ence sei zur es w hil e watc h ing so me ki nds of te le visi o n pi c­tures or playing certain video games. People who have not had any previous seizures may nonetheless have an undetected epileptic condition.
If you or anyone in your family has experienced symptoms linked to an epileptic condition (e.g. seizures or loss of awareness), immediately consult your physician before using any video games.
We recommend that parents observe their children while they play video games. If you or your child experi­ence the following symptoms: dizziness, altered vision, eye or muscle twitching, involuntary movements, loss of awareness, disorientation, or convulsions, DISCONTINUE USE IMMEDIATELY and consult your physician.
CAUTION.
make improvements in equipment function, design, or components as progress in engineering or manufac­turing methods warrants.
Use of non-Midway parts or circuit modifications may cause serious injury or equipment damage!
Prevent shock hazard and assure proper game operation. Plug this game into a properly
A very small portion of the population has a condition which may cause epileptic seizures or
Information in this manual is subject to change without notice. Midway reserves the r ight to
16-60068.3-101
COUNTERTOP
STYLE
CABINET
COPYRIGHT & TRADEMARK NOTICE.
mechanical, photographic, or electronic means. You may not produce phonograph recordings of this docu­ment. You may not transmit this publication or otherwise copy it for public or private use, without permis­sion from the publisher.
For Service: Call your Authorized Midway Amusement Games, LLC Distributor.
© 1996-2000 MIDWAY AMUSEMENT GAMES, LLC, MIDWAY, and TOUCHMASTER are registered trademarks of MIDWAY AMUSEMENT GAMES, LLC. all rights reserved. refer to the individual software upgrade kit installation instructions for game and logo trademarks.
You may not reproduce any part of this publication by
midway amusement games, llc
3401 n. california ave.
chicago, illinois 60618-5899
http://www.midway.com
Entire contents of this manual copyright © Midway Amusement Games, LLC. All rights reserved
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Operations Manual Includes
Setup • Service • System • Parts • Wiring • Troubleshooting
The manufacturer inte nds t hat thi s gam e is to be operated for amusement purposes only and not in contravention of any federal, state or local law or regulation of the United States or any foreign country governing gaming devices. All operato rs of this game are respo nsibl e for its o peratio n in acc ordanc e with su ch law s and regul ations . The manufacturer's factory settings for this game may require adjustment in order to comply with laws applicable in an operator's s pe ci fic j uris di cti on . It i s the op era t or's res po ns ibi lit y to determine whether adj us tme nts a re nec es ­sary and, if they are, to make the appropriate adjustments prior to operating the amusement game.
midway amusemen t games, llc
3401 north california avenue chicago, illinois 60618 usa
TOUCHMASTER® INFINITY COUNTERTOP QUICKSTART
1
CASH VAULT
SIDE COVER
Insert key in side cover. Turn key clockwise. Pull cover back by hook and remove. Remove cash vault. Remove all items from cash vault. Replace vault.
3
CAL.
KEY
HOOK
TEST
2
I.E.C.
SOCKET
KNURLED
SCREW
POWER PLUG
Install and secure power cord with cable clamp.
4
Touch the Target
CABLE CLAMP
FreeBSD Software copyright 1994-1999 FreeBSD, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE FREEBSD PROJECT "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THE­ORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISI NG IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
© 1996-2000 Midway Amusement Games, LLC. All rights reserved. MIDWAY & LOGO, TOUCHMAS­TER INFINITY & LOGO, 3 PEAK DELUXE, 5 STAR GENERALS, CRYSTAL BALLS, DOUBLE T AKE, HOT HOOPS, MAH JONGG PAIRS, MAHKI, MOVIE TRIVIA, PAIRS, SOLIT AIRE CLASSIC, SUPER SCORE SOLOTAIRE, TARGET 21, WORD SEARCH, VIEW FINDER, ARTIFACT, LINE OF SIGHT JET SET and UNDERCOVERS are trademar ks of Midway Amusement Games, LLC. QUIZ WIZ trademark and content owned by Tiger Electronics. Ltd. And used under license. ™, ®, and © 1999 Tiger Electronics, Ltd. All Rights Reserved.
ON/OFF SWITCH
Plug in unit and turn on AC power. Press CAL. pushbutton in cash chamber.
Calibrate Touch Screen and perform Calibration Test. Press TEST pushbutton.
56
100
MAX
VOLUME
Set volume and time. Make other adjustments.
Exit Menu System.
Replace cover. Lock. Remove key. Play games.
Special Editions, Ltd.: From The Playboy Photo Archives. © 1999 Special Editions, Ltd. PLAYBOY, PLAYMATE, RABBIT HEAD DESI GN, FEMLIN a nd FEMLIN DESIGN are used under lic ens e by Mid­way Games Inc.
CHAPTER
1
2 3
5 6
Setup and Safety
NOTICE:
Amusement Games, LLC reserves the right to im prove equipment function, design, or components as progress in engineering or manufacturing methods may warrant. Field installed upgrade kits may also change the operating sequence or functions.
Information in this manual is subject to change without notice. Midway
SAFETY INSTRUCTIONS
Read safety instructions before preparing Touchmaster® Infinity for play, performing maintenance, or beginning service procedures. These instructions apply to all operators and service personnel. Specific notes, cautions, and warnings appear in manual where applicable.
LABELS:
Labels posted directly on and in Touchmaster
®
Infinity contain important information. Most replaceable assemblies are labeled with part num bers and versions or date codes for easy identification. Caution labels are placed to alert readers to potential equipment damage. Warning labels address possibility of personal injury.
HIGH VOLTAGE CONSIDERATIONS:
CRTs and their power supplies can retain energy long after power is turned off. T his is especially true when a defective circuit prevents a normal dischar ge. Connect a well-ins ulated gr ound str ap to metal chassis. Slide free end of strap under CRT anode cap until you make c ontact. W ait two m inutes for charge recover y, then discharge anode again.
ELECTRICAL GROUND:
To avoid electrical shock s, do not connect line cord or turn AC power On until you have inspected cabinet and components. Use only factory-approved AC line cords. O nly plug this game into a grounded 3-wire outlet. Never use a “cheater” plug or cut off ground pin on line cord.
AC LINE VOLTAGE:
AC line voltage and frequency vary for different countries and continents. Measure local line voltage if you are not sure of its value. Set power supply selector switch and transformer taps for best voltage match.
HEAT:
may become very hot. Check temperature of internal components before touching.
When left on for long periods of time, internal co mponents–especially heat sink–
MOVEMENT:
Touchmaster when moving machine to its destination. Do not relocate Touchm aster power is on.
®
Infinity contains fragile components. Avoid rough handling
®
Infinity while AC
UNPACKING:
Inspect shipping carton and its contents for signs of damage before removing cabinet. Begin ass embly only after identifying and accounting for all parts. Keep spare parts and documents with machine.
EPILEPSY WARNING:
A very small portion of the population has a condition which may cause them to experience epileptic seizures or have momentary loss of consciousness when viewing certain kinds of flashing lights or patterns that are com monly present in our daily environment. These pers ons may experience seizures while watching some k inds of television pictures or playing certain video games. People who have not had any previous seizures may nonetheless have an undetected epileptic condition. If you or anyone in your family has experienced symptoms link ed to an epileptic condition (e.g. seizure or loss of awareness), immediately consult your physician before using any video games. Parents should observe their children while they play video games. If you or your child experience any of the following symptoms: dizziness, altered vision, eye or muscle twitching, involuntary movements, loss of awareness, disorientation, or convolutions, discontinue use immediately and consult your physician.
GAME LOCATION:
Do not operate Touchmaster
®
Infinity near equipment or vents that produce excessive heat or m oisture. Ensure drapes or other furnishings do not block air circulation around cabinet vents. Platform beneath cabinet must safely support its weight and remain steady when touched. Route line cord away from possible foot traffic.
RADIATION:
High voltages used in monitor can generate X-rays under fault conditions. Do not substitute high voltage components or m odify circuit without factory authorization. Follow manufacturer’s directions for measuring and adjusting CRT anode voltage.
Setup - 2 Midway Amusement Games, LLC
GLASS PARTS:
parts made of glass. Fluorescent tubes and CRTs usually implode if broken. Glass pieces can fly eight feet (more than two meters) or more from point of impact.
WARNING:
equipment damage. Use only Midway authorized parts.
For safety and reliability, substitute parts and modifications are not recommended.
Substitute parts or modifications may void CE type acceptance.
This game is protected by Federal Copyright, trademark, and patent laws. Unauthorized modifications may be illegal under Federal law. This also applies to Midway Amusement Games, LLC logos, designs, publications, and assemblies. Moreover, facsimiles of Midway equipment (or any feature thereof) may be illegal under federal law, regardless of whether such facsimiles are manufactured with Midway components.
Wear protective gloves and use both hands when carrying or moving
Use of non-Midway parts or circuit modifications may cause serious injury or
HARD DRIVE:
settings, high scores, etc. Hard drives are sensitive to static electricity. When transporting or storing drives, place them in anti-static bags. Or, you can transport drive in hard drive box (part 08-8068). Handle hard drives carefully. Do not drop them or store heavy items on top of them, as this may cause damage.
NOTICE:
or electronic process, or in the form of a phonographic recording, nor may be transmitted, or otherwise copied for public or private use, without permission of the publisher.
This machine uses a hard disk drive to store game information, custom
No part of this publication may be reproduced by any mechanical, photographic,
PRODUCT SPECIFICATIONS
Operating Requirements
Location
Domestic Foreign Japan
Cabinet Statistics
Game Dimensions
Width 21" (53.3 cm) Depth 17" (43.2 cm) Height 16" (39.4 cm)
Electrical Power 120VAC @ 60Hz 3.0 Amps 230VAC @ 50Hz 2.0 Amps 100VAC @ 50Hz 3.0 Amps
Shipping Dimensions Width 25” (63.5 cm) Depth 21” (53.3 cm) Height 20” (50.8 cm)
Temperature
32°F to 100°F (0°C to 38°C)
Shipping Weight 105 Lbs (43.0 kg.)
Humidity Not to exceed 95% relative
Design Type Countertop Video Game
Equipment Characteristics
Video Display Monitor
VGA 14” (35.6 cm) CRT with Touchscreen
Game Characteristics
Player Variables
Choice of many different games 1 or 2 players per game High score recognition
Touchmaster® Infinity Countertop Setup - 3
Audio System
Digital Monaural 4” (10 cm) Full Range Speaker
Operator Variables
Coinage, Difficulty, Graphics, Statistics Modem, Time, Volume
Currency Acceptors
Standard 1 Coin Mechanism Door DBV ready 1 Coin Counter
Diagnostics
Automatic Power-Up Self-Test Manual Multi-Level Menu System Touchscreen Calibration
GAME PLAY
Touchmaster® Infinity offers opportunities for expanded gameplay, graphics, connectivity, upgradability, and earnings. The hard disk drive lets players enjoy a wider variety of games, more vivid images and action, and the chance to pit their scores against other players. It also makes upgrading simpler.
You can customize up to four Attract Mode Ad Screens, calling attention to games or tournaments, advertising drink or food specials, announcing birthdays or special occasions, or promoting your establishment name.
Models in Playboy
®
and other erotic games strip to their bikinis or their birthday suits. You can control when and if these images are viewable, although they are turned off at the factory. You can also change the “card” games to “tactic” games and make playing cards look like tiles to comply with local regulations.
Game instructions are built into the software and appear at the start of each game. Players can recall instructions during game play by touching the ? button. A player unhappy with a game can stop a game with the Exit button. However, game credits are spent once play begins and are not refunded or reused.
®
Place your Touchmaster
Infinity on a bar, countertop, or sturdy table at a convenient height. Its built-in lazy-Susan lets players turn the machine to gain access. (While the cabinet spins 360 degrees, power cord safety prevents you from doing so too often.)
STANDARD MAINTENANCE
Touchmaster® Infinity uses the same surface for video display and player controls. Because players use their fingers, the entire cabinet will quickly become covered with fingerprints. We recommend you clean the cabinet frequently to ensure maximum customer interest.
CAUTION:
Use only isopropyl alcohol and warm water as a Touchscreen cleaning solution. Do not use products with ammonia, chlorine, bleach, lemon, vinegar, TSP (tri­sodium phosphate), or any abrasive ingredients. Many common household cleaners include these chemicals.
Glass surfaces
You do not need to switch off AC power to clean glass. Apply a mixture of isopropyl alcohol and water to a clean cloth or sponge, then use this to wipe screen. Do not apply the cleaner directly on glass! Liquids could drip down into Touchscreen circuits and cause erratic operation.
TOUCHSCREEN
CONTROLLER
C3H8O & H2O
TOUCHSCREEN
Cabinet
Use only non-abrasive cleaners to avoid damaging decals and graphics. Apply the cleaner to a clean cloth or sponge, then use this to wipe. Do not apply the cleaner directly to cabinet! Liquids could enter the cabinet, damaging electronic circuits and voiding the warranty.
Calibration
After each cleaning, and after each time you move the cabinet, check screen calibration for accuracy. Use Calibrate Test to determine if recalibration is required.
Setup - 4 Midway Amusement Games, LLC
TYPICAL COUNTERTOP CABINET INSTALLATION
1. Inspect cabinet exterior and screen for signs of damage.
2. Place cabinet on countertop, sturdy table, or other convenient location with access to AC outlet. Do not block the front air intake vents.
3. Remove keys from chain lug on rear of cabinet.
4. Insert key into lock on rear of Side Cover Assembly and turn key clockwise to unlock. Slide side cover backwards off base assembly.
5. Insert key into Rear Door and turn key clockwise to unlock. Pivot Rear Door and remove from cabinet. Remove three right screws from Top Cover Assembly and disconnect fan cable connector as you remove cover from cabinet.
6. Verify that power supply voltage selector switch is set correctly for your local power source. Replace Top Cover Assembly and reconnect fan. Replace and lock Rear Door.
7. Cut tie wrap and remove Cash Box from cash chamber and remove spare parts inside. Line cord is with spare parts.
8. Adjust ease of cabinet rotation by hand tightening knurled screw at base of cash chamber. Use flat­head screwdriver if necessary.
9. Match holes on IEC plug of line cord with prongs in receptacle and push firmly to seat line cord. Hold cord flat against cabinet and secure it to rear of cabinet using cable clamp and knurled screw provided in spare parts kit.
10. Plug line cord into grounded (3-plug) wall outlet. Turn AC power on at power switch at rear of cabinet. Touchmaster
®
powers up and begins self-diagnostics. Upon finding no errors, Attract Mode begins.
11. Press CAL. (calibrate) pushbutton. Calibrate Touchscreen.
12. Press TEST pushbutton. Set game options, such as volume and country coin setup. Customize Ad Screens and set other variables.
13. Exit Menu System. Replace and lock side cover.
14. Fold marquee and insert into plastic marquee holder. Place holder on top of cabinet. Play games.
POWER SWITCH
IEC PLUG
KNURLED SCREW
LINE CORD
CIRCUIT BREAKER
CHAIN LUG
CABLE CLAMP
LINE CORD AND CABINET REAR
NOTICE:
Your Touchmaster
®
Infinity has erotic software turned off at the factory and a
green AAMA label indicating games are suitable for all ages. Should you choose to turn erotic software on, apply appropriate red AAMA label over the
original label. The additional label is included in the spare parts kit.
Touchmaster® Infinity Countertop Setup - 5
NOTES
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Setup - 6 Midway Amusement Games, LLC
CHAPTER
1 2
5 6
3
Service
NOTICE:
LLC reserves the right to make improvements in equipment function, design, or components as progres s in engineering or m anufactur ing methods warrants. Installing field upgrade kits may also change the operating sequence or functions.
This manual is subject to change without notice. Midway Amusement Games,
SERVICE
Only qualified service personnel should maintain and repair a Touchmaster® Infinity. Read all instructions and safety warnings carefully before beginning service. Failure to do so may cause serious injury or damage to machine. More specific notes, cautions, and warnings appear in manual where applicable.
Read the safety notices in the previous chapter thoroughly before beginning service.
®
Touchmaster Observe the following precautions when handling any electronics.
Ensure AC power is turned off prior to servicing electronics. Do not remove or connect electronics assemblies when power is on. Doing so will damage electronics assemblies and void the warranty.
Discharge any static electricity buildup in your body by touching the cabinet. This must be done before touching or handling electronic assemblies.
Store electronics assemblies in an anti-static bag in an anti-static area. When replacing electronics, reuse the bag from the new part to store removed boards during service.
Infinity uses complex electronic components that are sensitive to static electricity.
ACCESSING COMPONENTS
SIDE COVER ASSEMBLY REMOVAL
1. Insert key into rear lock of Side Cover Assembly. Turn key 90 degrees clockwise to unlock.
2. Grasp hook and pull down along slope of base assembly. Set Cover in safe place.
3. To replace, slide Cover back onto Base Assembly. Turn key 90 degrees counter-clockwise to lock.
DEFLECTION BOARD BRACKET
CASH VAULT
BASE ASSEMBLY
KNURLED SCREW
TOP COVER ASSEMBLY
CASH CHAMBER
TEST SWITCH
CAL. SWITCH
SIDE COVER ASSEMBLY
REAR DOOR
COVERS AND DOOR REMOVAL
Service - 2 Midway Amusement Games, LLC
REAR DOOR REMOVAL
1. Insert key into Rear Door. Turn key 90 degrees clockwise to unlock.
2. Remove two screws that secure Rear Door.
3. Rear Door is hinged at bottom. Swing Door on hinge, remove, and set in safe place.
4. To replace, insert bottom hinges and swing Door closed. Turn key 90 degrees counter-clockwise to lock. Reinstall Rear Door screws.
REAR DOOR REMOVAL
TOP COVER ASSEMBLY REMOVAL
1. Remove Rear Door. Remove three right screws from rear of Top Cover Assembly. (Screw on left is tamper proof and does not hold Top Cover Assembly.)
2. Without completely removing, gently pull Top Cover Assembly downward two to three inches along slope of Base Assembly. Pivot the Cover enough to expose fan wire. Disconnect fan wire. Remove Top Cover Assembly and set in a safe place.
3. To replace Cover, align on Base Assembly close enough to reattach fan cable connector. Slide Top Cover Assembly fully onto base assembly. Fasten three screws and tighten.
CABLE
CONNECTOR
FAN
TOP COVER ASSEMBLY REMOVAL
Touchmaster® Infinity Countertop Service - 3
CONTROL SWITCH ACCESS
Remove Side Cover Assembly to access TEST and CAL. pushbuttons on interior wall of cash chamber.
CAL. pushbutton lets you calibrate Touchscreen. This is crucial to maintaining quality of game play.
TEST pushbutton gives you access to system software to reset high scores, customize Attract Mode with location name, review game audits, and set other options.
CAL. AND TEST BUTTONS LOCATION
DEFLECTION BOARD BRACKET PIVOTING
You need not remove the Deflection Board Bracket to access components. Pivot the Bracket as follows:
1. Remove Rear Door and Top Cover Assembly.
2. Remove Deflection Board Bracket screw nearest Coin Meter.
3. Loosen Bracket screws holding plate on the opposite side, but do not remove.
4. Lift Rear of bracket until spring-loaded pin near Touchscreen snaps into hole in side panel wall.
To replace Bracket, push in spring-loaded pin and swivel Bracket back into position. Replace and tighten screws.
REMOVE THIS SCREW
SPRING-LOADED PIN
LOOSEN THESE SCREWS.
DEFLECTION BOARD BRACKET PIVOTING
Service - 4 Midway Amusement Games, LLC
SERVICING THE TOUCHMASTER® INFINITY COUNTERTOP
Only qualified service personnel should maintain and repair a Touchmaster® Infinity. Read all instructions and safety warnings carefully before beginning service. Failure to do so may cause serious injury or damage to machine. More specific notes, cautions, and warnings appear in manual where applicable.
Each of the following service instruc tions requires you to switch AC power off and unplug line cord from AC power source. Do not attem pt any service while AC power is on. This may damage your video game machine or cause injury, as well as void warranty.
Marquee
Grip both sides of marquee and pull forward and down to free magnet strips from top cover. Lift sign up and off cabinet. Slide sign out of top cover.
Padlocks
®
Your Touchmaster
not
built with a padlock, but
Infinity is
you can install one to deter removal of cash vault. Place cash vault in cash chamber and install a small padlock through hasp.
HASP
CABINET REA R
MARQUEE RETAINER
WITH MARQUEE
MAGNETIC STRIP
CIRCUIT BREAKER
POWER SWITCH
Power Switch
Remove top cover. Press upper and lower locking tabs on one side of switch inward. Slide that side partially out through rear wall. Use flat screwdriver if needed. Press in tabs on other side and wriggle device until tabs on both sides are outside cabinet. Remove wires. Remove power switch from cabinet.
Circuit Breaker
To reset, push in circuit breaker button. To remove circuit breaker, remove top cover. With a flat screwdriver, push tab on one side of circuit breaker inward. Slide side partially out through rear wall. Press tab on other side and wiggle device until both tabs are free. Remove wires.
POWER SWITCH
CIRCUIT BREAKER
POWER SWITCH AND CIRCUIT BREAKER
Touchmaster® Infinity Countertop Service - 5
Rotating Base
Unlock and open Side Cover. Remove Cash Vault. Remove nylon screw from cash chamber. Replace Cash Vault and Side Cover. Turn cabinet upside down. Cut holes in pad to access nuts. Unscrew nuts and remove base.
Fan
Remove Rear Door and Top Cover Assembly. Disconnect fan wire connector. Use small pliers or nut driver to loosen and remove four nuts and fan grill from threaded studs. Remove fan from Top Cover Assembly.
Speaker
Remove Side Cover Assembly. Remove DBV and Cash Vault if necessary. Disconnect speaker wiring. Remove speaker mounting nuts. Leave washers for use with replacement. Lift speaker up and off studs. Note that replacement speaker must be magnetically shielded.
ROTATING BASE REMOVAL
TOP COVER ASSEMBLY
VAULT
SPEAKER
SPEAKER REMOVAL
Service - 6 Midway Amusement Games, LLC
Pushbutton Switches
Remove Side Cover Assembly, Rear Door, Top Cover Assembly. Remove switch mounting nuts. Push switches through hole. Disconnect wiring and remove switches.
COIN METER
PUSHBUTTON SWITCHES
Coin Meter
Remove Side Cover Assembly, Rear door, Top Cover Assembly. Swing up Deflection Board Bracket. Remove meter mounting screws. Disconnect wiring and lift meter away from interior wall.
CONNECTORS:
connectors. They are k eyed to fit in only one location. Bent pins and reversed connectors may damage your game and void warranty. You may want to check all connections when you remove your machine from its carton, as connections may have loosened in transit.
ANTI-STATIC BAGS:
assemblies in anti-static bags during service, transport, or storage.
STATIC ELECTRICITY:
exterior of cabinet. Do this this may damage assemblies.
Electronics Assemblies
Remove Rear Door. Disconnect hard disk drive ribbon connector. Remove screw in rear center of tray. Grasp electronics tray by vertical lip at bottom of tray. Disconnect power cables and other wiring as you slowly slide tray out of cabinet. Remove Top Cover if needed.
HASP
CASH CHAMBER
Check that all cable connectors are correctly secured. Do not force
Store electronic assemblies in an anti-static area. Keep board
Discharge static electricity buildup in your body by touching
before
touching or handling electronics assemblies. Failure to do
Security Board Assembly
Remove Rear Door. Pull Abyss Security Board Assembly away from top two retaining pins with a firm, gentle tug. When free, pull board away from bottom pins.
ELECTRONICS TRAY
Touchmaster® Infinity Countertop Service - 7
Modem Cable
Remove Rear Door. Detach connector from modem port. Remove nut and washer from modem cable clamp. To replace, secure cable in clamp and tighten nut and washer. Insert connector into port. Tie a knot in the cable between clamp and rear door for strain relief.
Replace Rear Door, guiding cable through notch at bottom of door next to left hinge.
Battery
Remove electronics tray from cabinet. Disconnect cables and remove Dolphin I/O Board Assembly to gain access to CPU Board Assembly. Pry lithium battery from socket and discard according to replacement battery instructions.
MODEM CARD
Hard Disk Drive
Remove Side Cover Assembly, Rear Door and Top Cover Assembly. Pivot Deflection Board Bracket up. Disconnect cables to hard drive. Remove screws holding Mounting Brackets to interior wall of Base Assembly. Remove Hard Disk Drive from cabinet. Remove screws holding Mounting Brackets to Drive. Do not overtighten screws when replacing Mounting Brackets on Drive.
LOCATION OF BATTERY
HARD DISK DRIVE ASSEMBLY
Service - 8 Midway Amusement Games, LLC
Touchscreen Controller
Remove Rear Door and Top Cover Assembly. Pivot Deflection Board Bracket up for access. Disconnect Touchscreen Controller cable connector (DB9) from CPU Board Assembly. Disconnect flat, rectangular Touchscreen Connector from center of Touchscreen Controller and let it hang free in cabinet.
A hook and loop fastener holds controller to bulkhead. Gently pull controller box away from bulkhead and remove from cabinet.
Touchscreen
Remove Rear Door and Top Cover Assembly. Pivot Deflection Board Bracket. Disconnect Touchscreen Connector Cable from Touchscreen Controller. Lower Bracket down. Remove monitor bezel. Remove tape from around Touchscreen. Carefully note orientation of Touchscreen cable and adhesive strips before separating screen from monitor.
When reinstalling bezel, begin with top screw nearest coin slot, then remaining top screw. Reinstall bottom screws in either order.
TOUCHSCREEN CONNECTOR CABLE
CABLE REMOVAL
TOUCHSCREEN CONTROLLER
MONITOR ASSEMBLY
Power Supply
Remove Rear Door and Top Cover Assembly. Pivot Deflection Board Bracket up. Unplug IEC plug from receptacle. Unplug DC connector from front of power supply. Remove front and rear screws from power supply. Lift power supply up off power chassis and out of cabinet.
POWER SUPPLY ASSEMBLY
Touchmaster® Infinity Countertop Service - 9
Monitor Controls
Remove Rear Door and Top Cover Assembly. Monitor control board is just above power supply and includes adjustments for contrast, brightness, horizontal size and delay, vertical size and vertical center.
HIGH VOLTAGE CONSIDERATIONS:
energy charges long after power is turned off. T his is especially true when defective circuits prevent normal discharge. Perform
ANODE DISCHARGE
1. Connect a well-insulated ground strap to metal chassis.
2. Pivot Deflection Board Bracket.
3. Slide free end of ground strap under CRT anode cap until you make contact with anode.
4. Wait two minutes for charge recovery.
5. Repeat steps 1 through 3 a second time.
Monitor Bezel
Remove Rear Door, Top Cover Assembly, and electronics tray. Remove #8 nuts from inside bottom of monitor mounting bracket. (Do not remove nut holding cable clamp.) Hold bezel in place while removing screws holding top of bezel. Lift bezel up and off cabinet. Begin reinstallation with top screw nearest coin slot, then other top screw. Reinstall bottom screws in either order.
CAUTION:
support monitor as you remove it from cabinet.
Monitor is very heavy. Most of its weight is toward front of cabinet. Firmly
CRTs and their power supplies can retain
two
anode discharges before working on monitors.
lethal
Monitor Mounting Bracket
Pivot Deflection Board Bracket and discharge anode twice. Replace Bracket and Remove monitor bezel. Disconnect Touchscreen Connector Cable. Unscrew #10 nuts holding Monitor Mounting Bracket to Cabinet and carefully remove. Disconnect any remaining wiring.
ISOLATION TRANSFORMER:
during normal oper ation. However, when operating outside cabinet or servicing m onitor on a test bench, isolate monitor from line voltage with isolation transformer.
Monitor
CAUTION:
remove the monitor, neckboard, and Deflection Bracket–and only with the aid of an assistant.
1. Remove monitor bezel.
2. Pivot Deflection Board Bracket and discharge anode twice.
3. Unplug AC connector from Bracket and remove cables from cable clamp on cash chamber side of Bracket. Snip wire ties on cables leading to Bracket to allow more freedom of movement.
4. Unplug Touchscreen Connector Cable. Leave Touchscreen Controller in cabinet.
5. Remove nuts and washers from four studs at front of cabinet.
6. Unscrew remaining Deflection Board Bracket screw. Have assistant turn Bracket 90 degrees, but do not rest it on any other equipment.
7. Carefully pull monitor out front of cabinet while assistant guides Bracket out with monitor.
Service - 10 Midway Amusement Games, LLC
This is a difficult procedure. Only qualified service personnel s hould attempt to
Monitor does not require isolation from AC line voltage
CHAPTER
1 3
2
4 5 6
System
NOTICE:
LLC reserves the right to make improvements in equipment function, design, or components as progres s in engineering or m anufactur ing methods warrants. Installing field upgrade kits may also change the operating sequence or functions.
This manual is subject to change without notice. Midway Amusement Games,
SYSTEM SOFTWARE
Touchmaster® Infinity uses a graphical user interface for its Menu System that simplifies audits and diagnostics. The following button conventions are used at the bottom of Menu System screens.
Accepts modifications to current screen and returns to previous screen.
or
Ignores recent modifications to current screen and returns to previous screen.
Proceeds to next screen in a series.
Leaves Menu System and returns to Attract Mode.
Returns to previous screen.
Entering the system
FULL MENU SYSTEM ACCESS
Open the Side Access Cover and press the TEST pushbutton.
Champions
Displays
game help
demo
Touch category to see list of games.
Touch bottom left of Attract Mode screen to open Touch Key access screen.
Playboy
Favorites
Cards
Action
Strategy
Quiz
Sexy Men
MIDWAY
1cr
1cr
1cr
1cr
Make
a
Selection
Credits: 3
Displays names
of record-
breaking high
scores for all
games.
Permits
language
selection, if
available.
System - 2 Midway Amusement Games, LLC
M t
TOUCHKEY (partial) MENU SYSTEM ACCESS
Touch the bottom left of the Attract Mode main screen to access the Touchkey PIN entry screen.
Touch each digit of your PIN (setup by operator). If Touchscreen. does not sense a signal for about 10 seconds, Attract Mode begins again.
FULL MENU SYSTEM
Asterisks
representing
your four
digits appear
here. As the
fourth correct
digit is
recognized, the
Menu System opens. If your PIN is wrong,
Attract Mode
resumes.
MAIN MENU
Lets you modify game characteristics and currency settings.
Permits time and date, Ad Screen, Touch Key PIN, language, and other adjustments.
Accesses Calibrate and Calibrate Test screens.
Increases number of free credits up to the maximum.
"
Credits: 0
By default the Volume Fixed mode is visible.
Shows software version.
Main Menu
80
VOLU ME VOL UME FIXE D TIME
Select Volume Time to show a bar chart that changes volume based on hour of day.
Date and Time
ove circle left or right
o lower or raise volume.
Lets you view
and reset game
high scores.
Details a wide variety of info
about player
behavior. This
can help you
increase
earnings.
Accesses
various video
and sound
tests.
Touchmaster® Infinity Countertop System - 3
TOUCHKEY MENU SYSTEM MAIN MENU
Accesses Calibrate and Calibrate Test screens.
Touchm aster Infinity Vers io n X.X X
Touchke y™
Date and Time
Lets you view and reset high
scores for all
Lets you choose language availability.
customize Ad
Turns nudity on or off. Be sure to cover existing green AAMA labe l with the appropriate red AAMA labe l.
Erotic Games
71 70
22 21 20 20 21 21 20
10 10
11 10
VOLU ME VOL UME FIXE D TIME
40 42 40
15
16 16
Select the graph
to edit volume
over time.
FULL MENU SYSTEM TOUCHKEY MENU SYSTEM
games.
Lets you
Screens.
MAIN MENU or MAIN MENU VOLUME TIME VOLUME TIME
Drag each column up to set volume higher at the
Touchm aster Infinity
MAX
Time C o n tr o l Volu me
90
909090
Date and Tim e
time noted beneath the column.
Reverts graph to factory-set volumes over time.
75
71
70
50
40 42 40
25
22 21 20
10 10
11 10
MIN
DP DP DP SP SP SP SP SP SP DP DP DP
20 21 21 20
16
Drag each
column down
to reduce
volume at that
time until you
reach zero to
shut off sound.
1615
System - 4 Midway Amusement Games, LLC
FULL MENU SYSTEM GAME/COINAGE SETUP
Lets you modify both global and
Touchm aster Infinity Vers io n X.X X
specific game characteristics.
Enables unlimited free play.
Players can accumulate as few as 1 and as many as 99
Max Credits: 1
credits in the machine.
FULL MENU SYSTEM GAME/COINAGE SETUP GAME SETUP
Game Setup
Free Play? Erotic
Show Pricing?
Date and Time
Shows a variety
of countries and
their preset
coinage setups.
Resets
Adjustments,
Audits, and High
Scores.
Shows cost of
a credit.
Enables erotic
games.
Some games (like Mah Jongg) permit players to
M a in Game A d ju stme nt s
Bu y in Cre d its : Off 1 G a me C r.
Date and Time
Disables or allows wild
cards in games
continue after time runs out. You can prevent continuation (Off), or price the continuation at either one (1) credit or the cost of the original game (Game Cr.)
Ca r d Gr aph ics : Tac tic Cards W ild Car d s: Off On Sh o w Tr iv ia A n s wers : Off On High Score Free Gam es: Off On Fa n De c k fo r 1 0 Se c : Off O n Ex te n de d Play Mod e : Off On
Rewards top
scorer with
free game.
After shuffle,
displays all cards
for 10 seconds.
When on,
certain games
Changes cards to tiles and retitles the “Card” category to “Tactic.”
Gives right answer after a wrong guess.
Resets game adjustments to
repeat until
time expires.
When off,
usually only
two rounds are
factory defaults.
Touchmaster® Infinity Countertop System - 5
played.
FULL MENU SYSTEM GAME/COINAGE SETUP Erotic Games On
To turn nudity on at a given time, touch the
Full
desired time to start, then drag up to either semi-nude or fully nude
Semi
level. Set each half hour increment likewise. To
Bikini
turn off erotic software, drag the bar down to
Off
“off.”
or
TOUCH KEY MENU SYSTEM EROTIC GAMES On
24 Ho ur Ero tic A d jus tme n t
DP DP DP SP SP SP SP SP SP DP DP DP
FULL MENU SYSTEM GAME/COINAGE SETUP GAME SETUP Next
Lets you price all games at from 1-4 credits, as well as adjust difficulty of bonus level.
Scrolls up or down through game list.
Select a game and adjust credits to 0 to turn
game off. Or price a game at up to 9 credits.
Select a game
to modify
bonus level
difficulty.
System - 6 Midway Amusement Games, LLC
FULL MENU SYSTEM GAME/COINAGE SETUP
RESTORE FACTORY SETTINGS
Selecting Restore Factory Settings clears three settings and shows you these screens: The first reads,
All Game Adjustments Reset
The next reads,
All Game Audits Cleared
And finally,
Setting HiScores to Defaults
Note that some settings, such as Touchscreen calibration are not affected here.
FULL MENU SYSTEM GAME/COINAGE SETUP COINAGE SETUP
Select your country to display its coinage choices. The last nation modified remains highlighted on this screen.
This duplicates the function of the Free Play button on Game Setup screen.
Touchm aster Infinity Coinag e Values
Date and Tim e
Lets you
program custom
coinage setups if
no existing one
meets your
needs.
Touchmaster® Infinity Countertop System - 7
FULL MENU SYSTEM GAME/COINAGE SETUP COINAGE SETUP Country Coinage
Touchm aster Infinity
Select coinage choice. Not all countries offer multiple choices.
FULL MENU SYSTEM GAME/COINAGE SETUP COINAGE SETUP CUSTOM
Country Name
Co inag e Value
Date and Tim e
If your location requires a coin lockout mechanism, you cannot set this amount past the number of units a dollar bill will buy.
System - 8 Midway Amusement Games, LLC
FULL MENU SYSTEM AUDIT MENU
Touchm aster Infinity Vers io n X.X X
Shows a series of screens that summarize game popularity, revenues, player continuations, etc.
Audits
Date and Tim e
Allows you to
send audit
information to a
printer or a PC.
Prints data, if
you are already
hooked up to a
printer.
FULL MENU SYSTEM AUDIT MENU VIEW AUDITS
Number of one­and two-player games.
Number of play continuations bought.
Clears all game audit information.
Tota l 1 P Ga mes 0 Tota l 2 P Ga mes 0 Total Time Buyins 0
TOTA L GAMES PLAYED 0 AVE RAGE GAME P L AY T IME 0 : 0 0
Playboy: 0 W ord: 0 Top : 0 Sexy M e n: 0 Card: 0 Tactic: 0 Action: 0 Tournam ent: 0 S k ill: 0
Tallies plays by category
Touchmaster® Infinity Countertop System - 9
FULL MENU SYSTEM AUDIT MENU VIEW AUDITS Next
Displays total coins or bills registered in each device
Sets all audits (not just coinage) to zero.
FULL MENU SYSTEM AUDIT MENU VIEW AUDITS Next
Sorts games alphabetically by name.
Select a game to view a variety of audit details.
Clears all game audit information– not just this screen..
Sorts games by length of
average play.
Sorts games
by popularity.
Scrolls through
game list.
System - 10 Midway Amusement Games, LLC
FULL MENU SYSTEM AUDIT MENU VIEW AUDITS Next
Games are ranked by popularity. Histogram shows relative frequency of play.
Clears all game audit information–not just this screen.
FULL MENU SYSTEM AUDIT MENU VIEW AUDITS Next
Touchmaster® Infinity Countertop System - 11
FULL MENU SYSTEM AUDIT MENU REPORT AUDITS
Checking this button prepares a table of audits. Checking any other box will give that information in simple list format.
In some cases this screen is replaced by a blue screen and the note: “Printing.”
FULL MENU SYSTEM
Sends selected
information to
the serial port,
to be captured
X
by a printer or a
computer.
Sends report to
serial port and
clears all
audits.
HIGH SCORES
Select a game to see its high scores.
Sets all scores to zero
Resets all high scores to factory-set names and scores.
Date & Time
High Scores
If there are 10
high scores, the
oldest ones can
be dropped each
week, after two
weeks, three or
four weeks, or
never. There is
then an opening
for new players
to add their
scores.
System - 12 Midway Amusement Games, LLC
FULL MENU SYSTEM HIGH SCORES Typical Game
or
TOUCH KEY MENU SYSTEM HIGH SCORES Typical Game
Some games have separate columns for different difficulty levels.
Shows the factory-set names and high scores. These cannot be cleared permanently.
Shows the list of high scores that will display in Attract Mode: either factory­set, player-set, or zero.
FULL MENU SYSTEM
Erases current high scores so
that all scores in
Attract Mode
are set to zero.
LOCATION SETUP
Lets you assign a PIN and Touch Key access privileges. If you forget your P IN, reset it here.
Permits changes to time, time zone, and date.
Lets you choose which languages games can be played in.
Touchm aster Infinity
Location Setup
The word “Language” flashes in several langua ges so that no matter what tongue the Menu System is in, this will guide you to the button that can change the Menu System to your language.
Date and Time
Lets you
customize up to
four Ad Screens.
Accesses
modem setup
information
screens, if
tournaments are
permitted.
Button is only
visible if modem
is detected.
Lets you name
and number
Touchmaster
Infinity
machines at your
location.
®
Touchmaster® Infinity Countertop System - 13
FULL MENU SYSTEM LOCATION SETUP TOUCH KEY SETUP
Touch four keys to program your PIN.
Remember that the cash box key is more powerful than the PIN. If you can access the TEST pushbutton, you can reset the PIN.
Still, exercise caution in revealing your PIN.
Your
encrypted PIN
appears here.
Check this box
to make the PIN
active.
Buttons beneath
determine how much control a
Touch Key user
has.
FULL MENU SYSTEM LOCATION SETUP SET DATE AND TIME
Moves forward a month.
Moves back a month.
Lets you choose a time zone.
Touchm aster Infinity
Time Zone: G MT
Set Date & Time
O c t 3 1 1 9 9 9 0 2 :2 0 A M
System - 14 Midway Amusement Games, LLC
FULL MENU SYSTEM LOCATION SETUP OPERATOR AD SCREEN
Touch the spot on the Ad Screen design work­space where text or graphic should appear.
Shows keyboard for entering messages.
Touch clip art to place on Screen.
Displays background scenes.
Scrolls through graphics choices.
Deletes selected elements.
Background choices include two default ad screens announcing new games. One includes Playboy not announce er otic software.
®
games. The other does
Options
Scale
Forgets all changes.
Displays the
Ad Screen in
full-screen
mode.
Sets duration
the Screen
displays in
Attract Mode.
Toggles
between the 4
Ad Screens.
Enlarges or
shrinks selected
element.
Shows pictures you can include
in Ad Screens.
Displays borders.
FULL MENU SYSTEM LOCATION SETUP LANGUAGE SETUP
Sets the language of Attract Mode, help screens, system software, and some games. You can have only one default.
Players can
override your
default and
choose from
languages you
make available
by checking
boxes here. You
can check
multiple boxes.
Touchmaster® Infinity Countertop System - 15
FULL MENU SYSTEM LOCATION SETUP TOURNAMENT SETUP
Touchm aster Infinity Vers io n X.X X
Tournament Setup screens are only available if your Touchmaster
®
senses the presence of a modem card. In order to participate in tournaments, contact Midway Amusement Games, LLC for registration information.
To ur na ment Set up
Date and Tim e
Lists Tournament participants.
Allows you to prepare the internal modem to place calls.
FULL MENU SYSTEM LOCATION SETUP TOURNAMENT SETUP VIEW AUDITS
Shuts off
Tournament
Mode
Takes you to an
interactive
questionaire that
helps place a
modem phone
call.
Touchm aster Infinity Vers io n X.X X
Tournam ent Audits
Date and Tim e
System - 16 Midway Amusement Games, LLC
FULL MENU SYSTEM LOCATION SETUP TOURNAMENT SETUP MODEM SETUP
Answer Yes or No to these three consecutive questions to let Touchmaster enable tournaments for you.
If your answers are all “Yes,” the keys appear so you can enter information.
Tournament Setup screens are only available if your Touchmaster® senses the presence of a modem card. In order to participate in tournaments, contact Midway Amusement Games, LLC for registration information.
FULL MENU SYSTEM LOCATION SETUP TOURNAMENT SETUP DIAL SETTINGS
Type the primary and backup phone numbers.
Sets timeframe in which to attempt call.
Displays result codes from last call.
Dials the primary
number
immediately.
Dials the backup
number
immediately.
Touchmaster® Infinity Countertop System - 17
FULL MENU SYSTEM LOCATION SETUP GAME LOC./NO. SETUP
You can
identify the
location (bar,
arcade, etc.) of
your game.
FULL MENU SYSTEM LOCATION SETUP GAME LOC./NO. SETUP OK
You can
uniquely
identify each
game at a
location.
System - 18 Midway Amusement Games, LLC
FULL MENU SYSTEM CALIBRATE TOUCHSCREEN
or
TOUCH KEY MENU SYSTEM CALIBRATE TOUCHSCREEN
Takes you to a
Touchm aster Infinity
screen to set calibration. Immediately after that, you will be given a calibration test.
FULL MENU SYSTEM TOUCHSCREEN CALIBRATE CALIBRATE
Calibrate Touchscreen
or
Date and Tim e
If you just
want to verify
calibration,
touch this
button.
TOUCH KEY MENU SYSTEM CALIBRATE TOUCHSCREEN CALIBRATE
Touch the ta rget dead center as it changes position on the screen.
Touch the Target
Touchmaster® Infinity Countertop System - 19
FULL MENU SYSTEM CALIBRATE TOUCHSCREEN CALIBRATE TEST
or
TOUCH KEY MENU SYSTEM CALIBRATE TOUCHSCREEN CALIBRATE TEST
As you move your finger across the screen, verify that the crosshairs follow your finger’s motion exactly.
These are the horizontal and vertical coordinates of your finger on the screen.
FULL MENU SYSTEM DIAGNOSTICS MENU
X: 436 Y: 157
Touch to test.
X X X X X
Date and Tim e
Returns to
Diagnostic
Menu.
A number here
indicates your
Touchscreen
Controller
version.
Accesses video test patterns to diagnose monitor.
Same screen as Modem Setup under Tournament Settings.
Lets you change settings for making minor software upgrades.
Touchm aster Infinity
Date and Tim e
Helps diagnose
electronics boards
and hard disk drive.
Accesses sound
testing programs to
diagnose speaker
and sound chip.
Accesses software
version information.
System - 20 Midway Amusement Games, LLC
FULL MENU SYSTEM DIAGNOSTICS MENU VIDEO TEST
Fills the screen with horizontal and vertical lines so you can adjust the horizontal and vertical position of the image.
Shows a series of colored screens to help you calibrate the monitor’s color levels.
Touchm aster Infinity
When you arrive at these screens, touch the screen to advance to the next test. Use the monitor control panel above the Power Supply to adjust contrast, brightness, horizontal and vertical size, horizontal delay and vertical center.
Date and Tim e
Shows colored
vertical bars. To
help you adjust
sharpness and
brightness.
FULL MENU SYSTEM DIAGNOSTICS MENU HARDWARE TEST
Runs a series of diagnostics that analyze board function.
Lets you see whether switches are open or closed.
Touchm aster Infinity
Date and Tim e
Verifies
operation of
coin meter and
coin lockout
circuits, if
present in your
Video Game
Machine.
Touchmaster® Infinity Countertop System - 21
FULL MENU SYSTEM DIAGNOSTICS MENU HARDWARE TEST SWITCH TEST
Activate one of
the switches to
watch the
response on
screen.
FULL MENU SYSTEM DIAGNOSTICS MENU HARDWARE TEST DRIVER TEST
Touching this button advanc es the coin meter, but does not affect the audit record.
System - 22 Midway Amusement Games, LLC
FULL MENU SYSTEM DIAGNOSTICS MENU HARDWARE TEST FILE INTEGRITY CHECK
Date and Tim e
FULL MENU SYSTEM DIAGNOSTICS MENU HARDWARE TEST MOTHERBOARD TEST
Date and Tim e
Touch Screen to Exit
Touchmaster® Infinity Countertop System - 23
FULL MENU SYSTEM DIAGNOSTICS MENU SOUND TEST
Lets you hear each game’s sounds in random sequence.
Plays a low, medium and high-range tone to help verify the speaker’s dynamic range.
Touchm aster Infinity
Date and Tim e
System - 24 Midway Amusement Games, LLC
CHAPTER
1 3
4
2
5 6
Parts
WARNING:
cause serious injury or equipment damage. Use only Midway authorized parts. For safety and reliability, substitute parts and modifications are not recommended.
Substitute parts or modifications may void FCC type acceptance.
Use of non-Midway Amusement Games, LLC parts or circuit modifications may
CABINET ASSEMBLY (Front View)
04-12702.1
03-9762-2
*5555-14680-00
CABINET ASSEMBLY (Rear View)
A-21069
*4004-01041-06
02-5191.1
*03-7655-8
04-12703.1
*5642-14632-00
*5102-14240-00
Parts - 2 Midway Amusement Games, LLC
31-3512.1
CABINET ASSEMBLY (Rear View)
A-23465
4008-01227-06
TOUCH SCREEN COMPONENTS (Front View)
Touchmaster® Infinity Countertop Parts - 3
POWER SUPPLY (A-23340)
4408-01128-00
20-10613
03-7655-12
04-12856
4006-01003-06
HARD DRIVE/BRACKET ASSEMBLY (A-23343)
4006-01041-06
04-12930-1
4006-01209-04
5795-15344-08
04-12930-2
A-23344
Parts - 4 Midway Amusement Games, LLC
SIDE DOOR ASSEMBLY (A-23337-2)
04-12699.1-2
01-15072.1
TOP COVER ASSEMBLY (A-23338-2)
20-10475
4406-01128-00
20-10414
A-23460
04-12821-1
31-3630
04-12700.3-2
4008-01227-06
REAR DOOR ASSEMBLY (A-23390-2)
4006-01005-06
01-15112
20-10475
01-15118.1-2
Touchmaster® Infinity Countertop Parts - 5
BASE ASSEMBLY (BOTTOM VIEW, A-23336-2)
20-10244
20-10239
01-15105
4700-00011-00
5555-14680-00
4408-01128-00
4010-01202-12
4410-01129-00
04-12698.4-2
04-12701-2
03-9644-1
04-12396.1
RM-62-01
MONITOR MOUNTING BRACKET ASSEMBLY (A-23335)
4008-01227-06
20-10413
04-13018
23-6825
5677-16312-00
4410-01129-00
23-6821.1
04-10693
4700-00118-00
RM-42-01
RM-43-01
04-12702.1
Parts - 6 Midway Amusement Games, LLC
COIN DOOR ASSEMBLY, U.S. DOLLAR BILL VALIDATOR READY (A-23334-2)
03-9395-1
4006-01003-05
03-9973-1
4006-01003-06
24-8865
24-8768
03-9962-1
03-9972-1
A-21067
04-12723.1
4108-01219-08
*03-9702-1
01-15082
03-9972-1
4010-01044-24
03-9534
12-7413
4108-01219-05
01-13982.1
04-12876.1-1
*5647-15524-00
*03-9703
*4604-01145-12
03-9515-1
4408-01128-00
09-96028-1
Touchmaster® Infinity Countertop Parts - 7
CPU BOARD ASSEMBLY (A-23341)
4004-01005-06
4006-01003-05
4006-01003-05
04-12852.1
5795-16486-08
04-12680
04-12826
4408-01128-00
5795-15344-12
01-15229.1
04-12818.6
20-10665.1
H-23595.1
04-12791
04-12853
01-15232
H-23448
01-15230
02-5295-36
04-12854
A-23523
4404-01124-00
03-6047-1
4408-01128-00
04-12823
NOTICE:
Dolphin I/O Board are matched at the fac tory and cannot be mixed. Replacing any one of these components without the others may result in an inoperative Video Game Machine.
The hard disk drive, the Abyss Security Board, the CPU Board Assembly, and the
Parts - 8 Midway Amusement Games, LLC
LINE CORD APPLICATION CHART
Part Number
Country
USA UK Italy Japan New Zealand Germany Spain Denmark Finland Holland Norway Sweden Switzerland Hungary Canada Austria France Australia Belgium Saudi Arabia Brazil India Indonesia
5850­14699­00
5850­14699­01
5850­14699­02
5850­14699­03
5850­14699­04
5850­14699­05
5850­14699­06
5850­14699­07
TYPICAL LINE CORD
Touchmaster® Infinity Countertop Parts - 9
COIN DOOR/ACCEPTOR APPLICATION CHART
Coin Doors Coin Acceptors
Part No.
A-23334-1
Country
A-23334-2
A-23374-2
A-23374-4
A-23374-10
A-23374-17
A-23374-20
A-23374-22
A-23374-2
09.96004-1
Germany France
UK
New Zealand
Spain
Switzerland
US DBV Installed
US DBV Ready
MARS DBV SETTING (A-E2411U5E)
DIP 1 DIP 2 DIP 3 DIP 4 DIP 5 DIP 6 DIP 7
Domestic
Off On On On On On Off Off
DIP 8
New Jersey
Function
2 way 2 way
Off On On On Off Off Off On
High
Security
$1
accept
$2
accept
$5
accept
1 pulse
per dollar
Harness
enable
MARS DBV SETTING (VN2511U5)
Long
pulse
Long pulse
DIP 1 DIP 2 DIP 3 DIP 4 DIP 5 DIP 6 DIP 7
Domestic New Jersey
Function
2 way 2 way
Off On On On On On Off Off Off On On On Off Off Off Off
High
Security
$1
accept
$2
accept
$5
accept
Parts - 10 Midway Amusement Games, LLC
DIP 8
CHAPTER
Wiring
1 3
4 5
2
6
WARNING:
with each mounting screw installed and securely tightened may result in r adio frequency interference.
Failure to reconnect all ground wires or replace metal shields and covers
CABINET WIRING DIAGRAM
Wiring - 2 Midway Amusement Games, LLC
POWER WIRING DIAGRAM
Touchmaster® Infinity Counterto p Wiring - 3
CABINET CABLE CONNECTOR IDENTIFIER CHART
Switch Function Cable (H-23476)
Coin Door Cable (H-23482)
Name
Coin
From AC
From
Function
-5VDC
Light
GND GND
Coin
Coin 1 + Speaker
Spkr
- Speaker Line Ground
Power
Neutral
-5VDC
DC
ower
Ground Not Used Not Used Not Used Hot Ground
To DBV
Neutral Ground DBV Not Used Ground Not Used Not Used Coin 1 Not Used DBV Not Used Not Used + Speaker
- Speaker Not Used
To Switch Function Cable (H-23476)
Not Used
Ground
Cnctr
Pin Color +12VDC Yellow +5VDC Yellow Brown +5VDC Black Meter 1 Black Brown Coin 1 Red Gray Coin 2 Brown Gray NC
8P3 8P3 8P3 8P1 8P1 8P2 8P2 8P2 8P2 8P2 8P2 8P2 8P2 8P2 8P4 8P4 8P4 8P4 8P4 8P4 8P4 8P4 8P4 8P4 8P4 8P4
1 Black DBV 2 Green Yellow Calibrate 3 White Test 1 Yellow Lockout 1 2 Yellow Brown Lockout 2 1 NC + Speaker 2 NC - Speaker 3 NC Not Used 4 Black 5 Green Yellow +5VDC 6 White 7 Black Calibrate 8 Black White Ground 9 NC 1 Black Ground 2 NC +12VDC 3 NC +5VDC 4 Black Brown Coin 1 5 NC Coin 2 6 Black White DBV 7 NC Lockout 1 8 NC Lockout 2
9 Red Gray + Speaker 10 Brown Gray - Speaker 11 NC Not Used 12 NC
Name
Function
Ground
To Main Harness (H-23448)
Not Used
Coin
Meter
Meter 1
Switches
Test
Pshbutton
To Coin Door Cable (H-23482)
Not Used
Cnctr 11P2
11p2
11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2
8P5 8P5 8P6 8P6 8P6 8P4 8P4 8P4 8P4 8P4 8P4 8P4 8P4 8P4 8P4 8P4 8P4
Pin Color
1 Black 2 Black
3 Orange 4 Red 5 Red 6 Brown 7 Black Brown 8 Black Red
9 NC 10 Black White 11 White Green 12 White Blue 13 White Violet 14 White Gray 15 Red Gray 16 Brown Gray 17 NC 18 NC
1 Red
2 Brown
1 White Green
2 Black
3 White Blue
1 Black
2 Orange
3 Red
4 Black Brown
5 Black Red
6 Black White
7 White Violet
8 White Gray
9 Red Gray 10 Brown Gray 11 NC 12 NC
Connector Name Prefixes
1 CPU Board 2 Touchscreen 3 Dolphin I/O
Board
7 NLX Riser
Board
8 Cash
Chamber
9 Cable
Adapter
4 IDE
Extension
10 Abyss
Board
5 Power
Supply
11 Internal
Cabling
6 Video
Monitor
12 Hard Disk
Drive
Wiring - 4 Midway Amusement Games, LLC
DC Power Cable (H-23449)
Name
To NLX Riser Board
o Cn
Door
To Hard
To Power
Function +3.3VDC +3.3VDC Ground +5VDC Ground +5VDC Ground Power OK +5VSB +12VDC +3.3VDC
-12VDC Ground PSON­Ground Ground Ground
-5VDC +5VDC +5VDC
-5VDC
Cable
Ground +12VDC
Ground
Drive
Ground +5VDC +12VDC Ground Ground
Supply
+5VDC
Cnctr
7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 8P1
8P1 12P1 12P1
12P1 12P1
5P1 5P1 5P1 5P1
Pin Color
Name
Function 1 Orange +3.3VDC 2 Orange +3.3VDC 3 Blk & Yel Brn Ground 4 Red +5VDC 5 Black Ground 6 Red +5VDC 7 Black Ground 8 Gray Power OK 9 Violet +5VSB
10 Yellow +12VDC 11 Orange +3.3VDC 12 Blue -12VDC 13 Black Ground 14 Green PSON-
To Power Supply Connector
15 Black Ground 16 Black Ground 17 Black Ground 18 White & Yllow -5VDC 19 Red +5VDC 20 Red
1 Yellow 2 Yellow/Brown 1 Orange
+5VDC
Fan Power Cable (H-23595)
2 Black Ground 3 Black Not Used 4 Red +12DVC 1 Orange Not Used 2 Black +5VDC 3 Black
Power Out
Ground
4 Red +12VDC
Ground Ground
To IDE
Extension
+5VDC +12VDC Not Used
To Fan
Ground
Cnctr
7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3 7P3
7P4 7P4 7P4 7P4 7P4 7P4 4J2 4J2 4J2
4J2 11P1 11P1 11P1
Pin Color
1 Orange 2 Orange 3 Blk Yel Brn 4 Red 5 Black 6 Red 7 Black 8 Gray
9 Violet 10 Yellow 11 Orange 12 Blue 13 Black 14 Green 15 Black 16 Black 17 Black 18 White Yellow 19 Red 20 Red
1 Black
2 Key
3 Orange
4 NC
5 Red
6 Black
1 Yellow
2 Black
3 Black
4 Red
1 Orange
2 NC
3 Black
Miscellaneous
Name
Function Ground +12VDC
Fan
CPU
Board
Not Used Line Ground
VGA
From
Monitor
Neutral
See page 2 for connector name prefixes
Cnctr 11P1 11P1 11P1
6P1 6P1 6P1
Pin Color
1 Black +12VDC 2 Red Not Used 3 NC 1 Black +12VDC 2 Green Yellow Ground 3 White Not Used
Name
To
Tchscreen
Fan
Cabinet
Controller
Function
Ground
Not Used
Cnctr 11P1 11P1 11P1
2P1 2P1 2P1 2P1
Pin Color
1 Red 2 NC 3 Black 1 Orange 2 Gray 3 N/C 4 N/C
Touchmaster® Infinity Counterto p Wiring - 5
Main Harness (H-23448)
Name
To Switch Function Cable (H-23476)
Out
Spkr
Function Ground Ground +12VDC +5VDC +5VDC Meter 1 Coin 1 Coin 2 NC DBV Calibrate Test Lockout 1 Lockout 2 + Speaker
- Speaker Not Used Not Used Speaker + Speaker -
Contr 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2 11P2
Pin Color
1 Black +12VDC 2 Black Black 3 Orange Not Used 4 Red Not Used 5 Red Not Used 6 Brown Not Used 7 Black Brown Not Used 8 Black Red +5VDC
9 NC Not Used 10 Black White Coin Meter 11 White Green Lock Out 1 12 White Blue 13 White Violet Ground 14 White Gray +5VDC 15 Red Gray Coin Mech 1 16 Brown Gray Coin Mech 2 17 NC DBV 18 NC Not Used
3P1 3P1
1 Red Gray Not Used
2 Brown Gray Not Used
Cal. Switch Not Used
Name
To TTL Lamp on Dolphin Board
Switch In on Dolphin Board
Function
Lock Out 2
Test Switch
Cnctr
3P2 3P2 3P2 3P2 3P2 3P2 3P2 3P2 3P2 3P2 3P2 3P2 3P3 3P3 3P3 3P3 3P3 3P3 3P3 3P3 3P3 3P3 3P3
Pin Color
1 Orange 2 Black 3 Key 4 NC 5 NC 6 NC 7 NC 8 Red
9 NC 10 Brown 11 White Gray 12 White Violet
1 Black
2 Red
3 Black Brown
4 Black Red
5 Black White
6 NC
7 NC
8 NC
9 White Green 10 Key 11 White Blue
Function
To DC Power Cable
Name
To
Touchscrn
Power
To DC
Function +12VDC Ground Ground
Controller
+5VDC +12VDC Ground
Cable
Ground +5VDC
Cnctr
2P1 2P1 2P1 2P1 5P1 5P1 5P1 5P1
Power Wiring
Pin Color
1 Yellow +3.3VDC 2 Black +3.3VDC 3 Black Ground 4 Red +5VDC 1 Yellow Ground 2 Black +5VDC 3 Black Ground 4 Red Power OK
+5VSB +12VDC +3.3VDC
-12VDC Ground PSON­ Ground Ground Ground
Name
See page 2 for connector name prefixes. -5VDC
+5VDC
+5VDC
Cnctr
5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2 5P2
Pin Color
1 Orange 2 Orange 3 Black 4 Red 5 Black 6 Red 7 Black 8 Gray
9 Violet 10 Yellow 11 Orange 12 Blue 13 Black 14 Green 15 Black 16 Black 17 Black 18 White 19 Red 20 Red
Wiring - 6 Midway Amusement Games, LLC
CHAPTER
4 5 6
Troubleshooting
CAUTION :
turned on. Doing so will damage the CPU board assembly or the hard disk drive and void the warranty.
Do not remove or install any connector when power is
21 3
Touchmaster® Inifnity uses complex electronic components that are sensitive to static electricity. The following precautions must be observed and followed prior to handling any electronics.
Ensure that the AC power to the cabinet is turned off prior to servicing.
Discharge any static electricity build up in your body by touching any unpainted metal on the cabinet, such as the chain lug. This is to be done
Handle the electronic assemblies by their edges and store them in an anti-static area when not in active use. Anti-static bags are to be used to store or transport the CPU Board Assembly.
Do not
touch, remove, or connect any electronic assemblies when the AC power is on. Doing so will
damage electronic assemblies and void the warranty.
Always replace ground wires, shields, safety covers, etc. when maintenance or service is completed. Ensure that all ground and mounting screws are installed and tightened firmly.
before
touching or handling the assemblies.
Touchmaster® Infinity Does Not Start
Symptom Problem Suggested Solution
Machine appears non-functional.
No audio
No fan
No video display
Poor AC
Lack of electricity 1. Check that power switch is set to ON.
2. Verify that line cord is plugged in.
3. Try another power outlet.
4. Reset circuit breaker at rear of cabinet.
1. Check airflow out of cabinet near fan. (This does
connection
not mean that voltages or signals are correct, but it indicates that DC power is available from power supply.)
2. Turn off AC power.
3. Remove line cord cable clamp.
4. Test line cord, power plug and IEC connector for breaks or damage.
5. Verify continuity of each wire in cord.
6. Fully seat IEC connector into mating cabinet receptacle.
7. Replace cable clamp and its screw.
8. Ensure cabinet wiring harness connectors are fully seated in corresponding AC power wiring harness connectors.
9. Verify AC wire connections at power supply terminals.
Tripped circuit
breaker
Faulty AC line filter 1. Examine AC line fuse on Power Supply
1. Examine AC circuit breaker on cabinet.
2. If circuit was broken, reset button protrudes from circuit breaker.
3. Press button in until it latches to restore power.
Board Assembly.
2. Replace faulty fuse with identical fuse of proper voltage and current rating.
3. Connect line cord and verify operation.
4. Fully seat AC plug in outlet.
5. Verify AC line voltage is present.
6. Turn AC power on.
7. Check DC wiring harness and connectors if breaker opens circuit again.
Troubleshooting - 2 Midway Amusement Games, LLC
Startup Problems
Symptom Problem Suggested Solution
continued
Machine appears non-functional, but currency acceptor price indicator is illuminated.
Poor connection 1. Turn AC power off. Unplug AC line cord. Unlock
and remove Rear Door and Top Cover Assembly.
2. Inspect CPU Board Assembly.
3. Ensure DC Power connector is attached and fully seated onto mating board connector.
4. Check other wiring harness connectors in same way.
Poor DC power 1. Turn AC power on.
2. Using 20-Volt DC range on a digital voltmeter, measure DC voltages present at power connector pins. Refer to Cabinet Wiring Diagram for specific wiring information and voltage limits.
Poor AC power 1. Using 2-Volt AC range on a digital voltmeter,
measure same DC voltages as above.
2. Any reading here indicates that power supply voltages are unstable and may contain ripple or noise.
®
System errors 1. Verify that Touchmaster
Up Self-Test sequence without errors.
2. Note errors and/or failures found during tests.
3. Remove Side Cover Assembly.
Infinity completes Power-
4. Enter Menu System by pressing TEST pushbutton.
5. From MAIN MENU, choose DIAGNOSTICS MENU, then VIDEO TEST.
6. Perform tests, then proceed to HARDWARE TEST, and SOFTW ARE TEST .
7. Use these tests to check function of components and software.
Touchmaster® Infinity Countertop Troubleshooting- 3
Currency Does Not Start Game
Symptom Problem Suggested Solution
Machine does not accept currency or tokens.
Machine cannot be started.
Audio present
Video present
Blocked coin
Unleveled coin
Machine does not accept currency or tokens.
Audio present
Video present
Machine accepts currency or tokens.
Machine does not start.
Audio present
Video present
Bad currency 1. Turn AC power off. Unlock and remove Side Cover
Assembly.
2. Empty cash vault and DBV.
3. Inspect revenue for counterfeit currency.
4. Check vault and remove items that block path from coin mechanism.
1. Turn AC power off. Unlock and remove Side Cover
mechanism
mechanism
Software setting 1. Enter Menu System. At MAIN MENU, choose
Faulty coin mechanism
Assembly.
2. Check coin mechanism and DBV to ensure proper mounting.
3. Remove coin mechanism and DBV and clear currency path.
1. Verify coin mechanism is level.
2. Ensure that connector is attached and fully seated.
3. Repair or replace mechanism if bent or damaged.
4. Ensure cables and wiring are connected to currency acceptor or coin mechanism.
GAME/COINAGE SETUP.
2. Check maximum credit limit.
1. Unlock and remove Side Cover Assembly.
2. Check each mechanism to ensure proper mounting.
3. Verify that each release latch is in closed and locked position.
4. Test known good and bad coins to see if mechanism accepts and rejects currency correctly.
5. Enter Menu System.
6. From MAIN MENU, choose DIAGNOSTICS MENU, then HARDWARE TEST, then SWITCH TEST.
7. Use tests to confirm operation of each switch.
Troubleshooting - 4 Midway Amusement Games, LLC
Poor connection 1. Inspect to see if external coin door indicators
(pricing, flashing arrows, etc.) are illuminated.
2. Check connectors and cables for wiring continuity from CPU board connector to the coin door.
3. Turn AC power off.
4. Ensure that no parts or wires are caught in hinges or switch contacts.
Currency Problems
Symptom Problem Suggested Solution
continued
Machine accepts currency or tokens.
Number of credits per coin or bill is incorrect.
Credits are sometimes not given for valid currency.
Incorrect pulse
Incorrect program Examine currency acceptor for programmable features.
Some devices require operator adjustment for each specific type of currency recognized. Refer to manufacturer’s literature for assistance in setting acceptor features to required values.
Faulty switch Check for continuity in each suspect switch connection
(Common to Normally Open or Common to Normally Closed). Replace faulty switches (bent levers, broken actuators, etc.).
Defective mechanism
System error 1. Unlock and remove Side Cover Assembly.
width
Verify that each mechanism operates properly by placing in a known good unit.
2. Enter Menu System by pressing the TEST pushbutton.
8. From MAIN MENU, choose DIAGNOSTICS MENU, then HARDWARE TEST, then SWITCH TEST.
3. Use these tests to confirm operation of each switch.
1. From MAIN MENU, choose GAME/COINAGE SETUP and verify that currency acceptor is enabled.
2. Consult manufacturer’s literature and adjust pulse width to
3. Verify that currency acceptor operates correctly by placing in a known good unit.
Incorrect acceptor
program Poor wiring 1. Check that cabinet wiring is correct. Ensure that
Defective acceptor Verify that each acceptor operates properly by placing
Refer to manufacturer’s literature. Set acceptor features to required values.
coin meter and coin switches are properly connected. Refer to Cabinet Wiring Diagram for specific information.
in a known good unit.
long
setting.
Touchmaster® Infinity Countertop Troubleshooting- 5
Touchscreen Problems
Symptom Problem Suggested Solution
Touchscreen is not accurate for two or more players.
Overzealous
Players need
Touchscreen chooses incorrect items.
Touchscreen does not respond when certain areas are touched.
Dirty screen Clean entire cabinet frequently, especially video screen
glass and Touchscreen area. It is not necessary to switch off AC power to clean Touchmaster Apply an isopropyl alcohol and warm water to a clean cloth or sponge, then use this to wipe surface. Do not apply cleaner directly on unit. Liquids could drip into circuits and cause erratic operation.
Turn off AC power. Remove monitor bezel (refer to Service chapter for instructions). Clean Touchscreen, especially areas normally hidden by bezel.
Warn players to use only one finger at a time.
touching
grounding
Incorrect calibration 1. Unlock and remove Side Cover Assembly.
Simultaneous touches confuse Touchscreen Controller. Some players may find Touchscreen response
improves when they touch the metal surface of cabinet with one hand as they operate the Touchscreen with other hand.
2. Enter Menu System by pressing TEST pushbutton inside coin vault.
3. From MAIN MENU, choose CALIBRATE TOUCHSCREEN. Calibrate, then test calibration.
4. Confirm that the Touchscreen is detecting and properly tracking finger position in all areas of the screen.
®
Infinity.
Bad controller Ensure Touchscreen Controller operates properly by
placing in a known good unit.
Touch controls are intermittent or completely non­functional.
Machine starts normally.
Poor connection 1. Unlock and remove Side Cover Assembly.
2. Enter Menu System by pressing TEST pushbutton inside coin vault.
3. From MAIN MENU, select DIAGNOSTICS MENU, then choose HARDWARE TEST and then SWITCH TEST.
4. Confirm operation of each switch in Video Game Machine.
Troubleshooting - 6 Midway Amusement Games, LLC
Touchscreen Problems
Symptom Problem Suggested Solution
CPU board power Unlock and remove Rear Door and Top Cover
continued
Assembly. Observe CPU Board Assembly and touch the screen. You will see a glow from a red LED if touch is sensed.
Poor Controller
power
Poor Controller
connection
Bad controller Ensure Touchscreen Controller operates properly by
Touchscreen does not calibrate.
“Touch Controller Not Found” error message
Bad controller or Touchscreen
Poor connection 1. Turn AC power off. Remove Rear Door and Top
You can see a glow from a green LED on the end of Touchscreen Controller (underneath the CPU) if there is voltage in these circuits. Refer to LED Indicator Status Chart (Wiring Chapter). If the LED fails to glow, check power connection to Controller.
1. Turn AC power off. Remove Rear Door and Top Cover Assembly. Pivot Deflection Board Bracket.
2. Check that Touchscreen Controller Cable is fully seated in connector of Touchscreen Controller.
placing in a known good unit.
1. Ensure that Touchscreen Controller operates properly by placing in a known good unit.
2. If Controller works well in a known good unit, replace Touchscreen.
Cover Assembly. Pivot Deflection Board Bracket.
2. Check that Touchscreen Controller Cable is fully seated in connector of Touchscreen Controller.
3. Ensure that Touchscreen Controller operates properly by placing in a known good unit.
Touchmaster® Infinity Countertop Troubleshooting- 7
Audio Problems
Symptom Problem Suggested Solution
Audio is non­functional.
Video present
Machine appears to operate normally.
Volume set too low
Software error
Faulty speaker
Volume set too low in software
on CPU board assembly (some models)
wiring
1. Unlock and remove Side Cover Assembly.
2. Enter Menu System by pressing TEST pushbutton inside coin vault.
3. From MAIN MENU, observe Volume Fixed level.
4. Verify that volume is not set at zero. Change level to maximum to make sounds audible.
1. Select an endlessly repeating sound track.
2. With screen audio level at maximum, turn CPU Board Assembly master volume control full up. Some models do not have master volume control.
3. Reduce master volume until sound is as loud as possible without distortion.
4. Use screen adjustments to set a comfortable playing level.
1. While in SOUND TEST menu, select GAME SOUNDS and listen to sounds to confirm operation of audio amplifier and speaker.
2. Note if any sounds are unintelligible voice messages, strange noises, missing, etc.
1. Turn AC power off.
2. Verify correct cabinet wiring for this Machine.
3. Ensure that speaker is properly connected to audio output wires from the audio connector.
4. Verify speaker continuity.
5. Refer to Cabinet Wiring Diagram for specific wiring information.
Missing DC voltage 1. Turn AC power off.
2. Using 20-Volt DC range on a digital voltmeter, measure DC voltages at Power connector pins.
3. Verify +5V, -5V and +12V sources.
4. Refer to Cabinet Wiring Diagram for specific wiring information and voltage limits.
Ripple in DC supply Using 2-Volt AC range on a digital voltmeter, measure
same DC voltages as above. Any reading here indicates that power supply voltages are unstable and may contain ripple or noise.
Bad CPU board Verify proper operation of CPU Board Assembly by
placing in a known good Machine.
Troubleshooting - 8 Midway Amusement Games, LLC
Audio Problems
Symptom Problem Suggested Solution
continued
Audio distorted or muffled
Constant low hum present
Sounds missing
Wrong speaker 1. Turn AC power off.
Poor connection Inspect speaker and its wires. Ensure that no loose
Sounds missing
Defective speaker Verify that speaker operates properly by placing it in a
System error 1. Unlock and remove Side Cover Assembly.
2. Enter Menu System by pressing TEST pushbutton inside the coin vault.
3. From the SYSTEM SETUP menu, go to DIAGNOSTICS and choose SOUND TESTS. These tests verify some functions of the audio circuits.
2. Unlock and remove cabinet cover. Locate the speaker.
full range
(100 to 10,000 Hz
Poor wiring, bad ground
3. Ensure that it is response) and rated for at least 15 watts continuous power.
parts or wires are caught in speaker cone, terminals, mounting screws, or stuck to magnets.
Check that cabinet wiring is correct for this Video Game Machine. Ensure all cabinet ground wires are connected. Refer to Cabinet Wiring Diagram for specific wiring information.
known good unit.
Defective amplifier Temporarily connect a different speaker to Video Game
Machine to test CPU Board Assembly audio amplifier operation.
Touchmaster® Infinity Countertop Troubleshooting- 9
Video Problems
Symptom Problem Suggested Solution
Monitor non­functional
Audio present
Controls operate as expected.
Poor connection 1. Turn AC power off.
Faulty fuse Examine AC line fuse on Video Monitor Board
Bad settings Check that the brightness (intensity) and contrast have
No power to monitor
1. Unlock and remove Rear Door and Top Cover Assembly. Pivot Deflection Board Bracket.
2. Verify that AC Power is connected to the Video Monitor.
3. Inspect neck of the CRT under low light level conditions.
4. You can see a glow near the CRT base if there is voltage in the filament circuits. This does not mean that other voltages or signals are as they should be, but it does indicate that some of the monitor circuits are receiving power.
2. Verify that video signal and the Remote Adjustment Board connectors are fully seated on the Video Monitor Board Assembly.
3. Check the other monitor connectors in same way.
Do not operate a monitor without a Remote Adjustment Board.
Assembly. If faulty, replace it with an identical fuse of the proper voltage and current rating.
not been set to their minimum levels.
Defective monitor Verify that the video monitor operates correctly by
placing it in a known good Machine.
Power-Up Self Test runs.
Game does not appear.
No audio
System error 1. Note and record any error messages that occur
during self-test.
2. Turn AC power off.
3. Restore power after one minute.
4. Note and record any new messages that appear on the screen.
5. Unlock and remove Side Cover Assembly.
6. Enter Menu System by pressing TEST pushbutton inside coin vault.
7. From the SYSTEM SETUP menu, go to DIAGNOSTICS and choose VIDEO TEST. These tests verify some functions of video circuits.
Troubleshooting - 10 Midway Amusement Games, LLC
Video Problems
Symptom Problem Suggested Solution
continued
Faulty DC voltage
source
Ripple on DC
supply pins
Faulty power at
CPU Board Assembly
Monitor does not lock onto signal.
Picture unstable
Colors are missing, etc.
Machine operates normally.
Picture wavers or rolls, has dark bars, uneven colors, etc.
Poor connection 1. Check connectors and cables for wiring continuity
Poor connection Check connectors and cables for wiring continuity from
Defective monitor Verify that the Video Monitor operates correctly by
1. Turn AC power on.
2. Using the 20-Volt DC range on a digital voltmeter, measure DC voltages present at the Power connector pins.
3. Refer to the Cabinet Wiring Diagram (Wiring Chapter) for specific wiring information and voltage limits.
4. Adjust the +5V source if it is variable.
Using the 2-Volt AC range on a digital voltmeter, measure the same DC voltages as above. Any reading indicates that the supply voltages are unstable and may contain ripple or noise.
Compare CPU Board Light Emitting Diode states with the CPU Indicator Chart (Wiring Chapter).
the CPU Board to the Video Monitor.
placing it in a known good unit.
from the CPU Board Assembly to Video Monitor.
2. Ensure that all cabinet ground wires are connected, especially at Video Monitor frame.
Interference Move cabinet away from machines, appliances, other
Machines, etc. Some equipment emits very strong electrical or magnetic fields.
Defective monitor Verify that Video Monitor operates correctly by placing it
in a known good Machine.
Touchmaster® Infinity Countertop Troubleshooting- 11
Miscellaneous
Symptom Problem Suggested Solution
Machine operates normally.
Cabinet gets very warm after several hours of use.
System may reset or freeze after time.
Touchscreen requires excessive recalibration to maintain Machine accuracy.
Overzealous
Relocation Repeat Calibrate and Calibrate Test sequence each
Poor air circulation 1. Check bottom and rear of cabinet for blocked
airflow. Move Machine away from sources of heat.
2. Turn AC power off.
3. Apply high power vacuum cleaner to vent holes to remove dust.
4. Unlock and remove Rear Door.
5. Ensure all fans are connected and operate at full speed.
Dirty screen 1. Clean entire cabinet frequently, especially video
screen glass and Touchscreen area. It is not necessary to switch off AC power to clean.
2. Apply an isopropyl alcohol and warm water to a clean cloth or sponge.
3. Use the sponge or cloth to wipe the surface.
4. Do not apply the cleaner directly on unit. Liquids could drip into circuits and cause erratic operation.
Warn players to use only one finger at a time.
touching
Simultaneous touches confuse Touch Controller.
time cabinet is relocated.
Error messages appear on screen.
Machine does not work.
No audio
“Security Key Error” message
System error 1. Check any assembly (RAM, ROM, battery,
Touchscreen, etc.) identified in Error Message.
2. If errors seem to occur at random, try to determine what conditions are connected with appearance of message (i.e., time of day, when other equipment is turned off or on, when room temperature is elevated, only with certain players, periods of low or high humidity, etc.).
3. Call your authorized distributor for help with unresolved screen messages
Security failure 1. Check to see if security key is missing or incorrectly
installed on board assembly.
2. Confirm that security key version matches software version.
Troubleshooting - 12 Midway Amusement Games, LLC
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