Midea NEOLA ON-OFF Service Manual
NEOLA ON-OFF SERIES
Service Manual 2012
11DSEU-B-1202
CONTENTS
1. Precaution .................................................................................................................................................... 1
1.1 Safety Precaution .......................................................................................................................... 1
1.2 Warning ......................................................................................................................................... 1
2. Function ........................................................................................................................................................ 6
3. Dimension .................................................................................................................................................... 8
3.1 Indoor Units ................................................................................................................................... 8
3.2 Outdoor Units .............................................................................................................................. 10
4. Refrigerant Cycle Diagram ........................................................................................................................ 11
5. Wiring Diagram .......................................................................................................................................... 12
5.1 Indoor Units ................................................................................................................................. 12
5.2 Outdoor Units .............................................................................................................................. 14
6. Installation details ...................................................................................................................................... 16
6.1 Wrench torque sheet for installation ........................................................................................... 16
6.2 Connecting the cables ................................................................................................................ 16
6.3 Pipe length and the elevat ion ..................................................................................................... 17
6.4 Installation for the fir st time ......................................................................................................... 18
6.5 Adding the refrigerant after running t he s ystem for many years ................................................ 21
6.6 Re-installation w hi le t he indoor unit need to be repaired ........................................................... 22
6.7 Re-installation w hi le t he outdoor unit need to be repaired ......................................................... 24
7. Operation characteristics ......................................................................................................................... 27
8. Electronic function .................................................................................................................................... 28
8.1 Abbreviation ................................................................................................................................ 28
8.2 Display function ........................................................................................................................... 28
8.3 Main Protection ........................................................................................................................... 29
8.4 Operation Modes and Functions ................................................................................................. 29
9. Troubleshooting ......................................................................................................................................... 38
9.1 Indoor unit error displa y .............................................................................................................. 38
9.2 Diagnosis and Solution ............................................................................................................... 39
1
1. Precaution
1.1 Safety Precaution
To prevent injury t o t he us er or other people and property damage, the following
instructions m us t be followed.
Incorrect operation due to ignoring inst ruction will cause harm or damage.
Before service unit, be sure to read this service manual at first.
1.2 Warning
Installation
Do not use a defective or und err at ed circuit breaker. Use this appliance on a dedicat ed
circuit.
There is risk of fire or electric shock.
For electrical work, contact the dealer, seller, a qualified electrician, or an Authorized
service center.
Do not disassemble or repair the product, there is risk of fire or electr ic shock.
Always ground t he product.
There is risk of fire or electric shock.
Install the panel and the cover of control b ox securely.
There is risk of fire of electric shock.
Always instal l a dedicated circuit and breaker.
Improper wiring or installation may cause fore or electric shock.
Use the correctly rat ed breaker of f use.
There is risk of fire or electric shock.
Do not modify or extend the power cable.
There is risk of fire or electric shock.
Do not install, remove, or reinstall the unit by yourself(customer).
There is risk of fire, electric shock, explosion, or injury.
Be caution when unpacking and installing the product.
Sharp edges could cause injur y, be especially careful of the case edges and t he f ins on the
2
condenser and evaporator.
For installation, always contact the dealer or an Authorized service center.
There is risk of fire, electric shock, explosion, or injury.
Do not inst all the product on a def ective installation stand.
It may cause injury, accident, or damage to the product.
Be sure the install ation area does not deteriorate with a ge.
If the base collapses, the air conditioner could fall with it, causing property damage, product failure,
and personal injury.
Do not let the air conditioner run for a l ong time when the humidity is very high and a
door or a windo w is le ft open.
Moisture may condense and wet or damage furniture.
T ake care to ensure that power cable could not be pulled out or damag ed during
operation.
There is risk of fire or electric shock.
Do not place any t hing on the power cable.
There is risk of fire or electric shock.
Do not plug or unplug the power supply plug during operation.
There is risk of fire or electric shock.
Do not touch (operation) the product with wet hands.
There is risk of fire or electric shock.
Do not place a heater or other appliance near the power cable.
There is risk of fire and electr ic shock.
Do not allow water to run into electric parts.
It may cause fire, failure of the product, or electric shock.
Do not store or use flammable g as or combustible near the product.
There is risk of fire or failure of product.
Do not use the pro duc t in a tightly closed space for a long time.
Oxygen deficiency could occur.
When flammabl e gas leaks, turn off the gas and open a window for ventilation before
turn the product on.
Do not use the telephone or t ur n sw it ches on or off.
3
There is risk of explosion or fire.
If strange sounds, or small or smoke comes from product. Turn the breaker off or
disconnect the power supply cable.
There is risk of electric sh ock or fire.
Stop operation and close the window in storm or hurrica ne . If possible, remove the
product from the window before the hurricane arrives.
There is risk of property damage, failure of product, or electric shoc k.
Do not open the inl et gri ll of the pro duct dur ing o perati on. ( Do not to uch t he electr ostatic
filter, if the unit is so equipped.)
There is risk of physical injury, electric shock, or product failure.
When the product is soaked (flooded or submerged), contact an Authorized service
center.
There is risk of fire or electric shock.
Be caution that water could not enter the product.
There is risk of fire, electric shock, or product damage.
Ventilate the product from time to time when operating it together with a stove, etc.
There is risk of fire or electric shock.
Turn the main power off when cleaning or mai ntaining the pro duct.
There is risk of electric shock.
When the product is not be used for a long t ime, disconnect the power supply plug or
turn off the breaker.
There is risk of product dama ge or failure, or unintended operation.
T ake care to ensure that nobody could step on or fall onto the out door unit.
This could result in person al in jury and product damage.
CAUTION
Always check for gas (refri ger ant) leakage after inst allatio n or repair of product.
Low refrigerant levels may cause failure of product.
Install the drain h ose t o ensure that water is drained away pr op er l y.
A bad connection may cause water leakage.
Keep level even when installing the product.
4
It can avoid vibration of water leakage.
Do not inst all the product wher e the noise or hot air from the outdoor unit could dama ge
the neighborho ods.
It may cause a problem for your neighbors.
Use two or more people to lift and t r ansport the product.
Avoid personal injury.
Do not install the product where it will be exposed to se a wind (salt spray) directly.
It may cause corrosion on the pr oduc t . Corr osion, particularly on the condenser and evaporator fins,
could cause product malfunction or inefficient operati on.
Operational
Do not expose th e sk i n directly to cool air f or long periods of time. (Do not sit in the
draft).
This could harm to your health.
Do not use the product for special purp oses, such as preser ving fo ods, works of art, etc.
It is a consumer air conditioner, not a precisi on refrigerant system.
There is risk of damage or loss of property.
Do not block the i nl e t or outlet of air flow.
It may cause product failur e.
Use a soft cloth to clean. Do not use harsh detergents, solvents, etc.
There is risk of fire, electric shock, or damage to the plasti c parts of the product.
Do not touch the metal parts of the product when removing the air filter. They are very
sharp.
There is risk of personal injury.
Do not step on or p ut anything on the product . (outdoor units)
There is risk of personal injury and f ailure of product.
Always insert the filt er securely. Clean the filter every two weeks or more often if
necessary.
A dirty filter r educes the efficiency of the air conditioner and could cause product malfun c t ion or
damage.
Do not insert hands or other object thro ugh air inlet or outlet whi l e t he product is
5
operated.
There are sharp and moving p ar ts that could cause personal injur y.
Do not drink the water drained from the product.
It is not sanitary could ca use serious health issues.
Use a firm stool or l a dder when cleaning or m a i ntaining the product.
Be careful and avoid pers onal injury.
Replace the all batteries i n t he rem ote control with new ones of the same type. Do not
mix old and mew batteries or different types of batteries.
There is risk of fire or explosion.
Do not recharge or disassemble the batteries. Do not dispose of batt er i es in a fire.
They may burn of explode.
If the liquid from t he batteries gets onto your skin or clothes, wash it well with clean
water. Do not use the remote of the batteries have leaked.
The chemical in batteries could cause burns or other health hazards
The designs, and information in this book are subject to change witho ut not ice for product improvement.
6
2. Function
Model Names of Indoor/Outdoor Units
Series Capacity Indoor units Outdoor units
On-Off
7k
MS11D-07HRN1-QB6 MOK-07HN1-QB6
MS11D-07HRN1-QC2(2T0032100248) MOK3-07HN1-QC2
MS11D-07HRN1-QC2(2T0032100252) MOK3-07HN1-QC2
9k
MS11D-09HRN1-QB6 MOK-09HN1-QB6
MS11D-09HRN1-QC2(2T0032300727) MOA2-09HN1-QC2
MS11D-09HRN1-QC2(2T0032300764) MOA2-09HN1-QC2
12k
MS11D-12HRN1-QB6 MOA2-12HN1-QB6
MS11D-12HRN1-QC2(2T0032400199) MOB4-12HN1-QC2
MS11D-12HRN1-QC2(2T0032400212) MOB-11HN1-QC2
18k
MS11D-18HRN1-QB6 MOB-18HN1-QB6
MS11D-18HRN1-QB8 MOC-18HN1-QB8
21k
MS11D-21HRN1-QB6W MOC-21HN1-QB6W
MS11D-21HRN1-QB8W MOP-21HN1-QB8W
24k
MS11D-24HRN1-QB6W MOP-24HN1-QB6W
MS11D-24HRN1-QB8W MOF2-24HN1-QB8W
7
Filter
Ionizer(O)
Plasma(O)
Silver Ico Filter(O)
Vitamin C Filter(O)
3M HAM Filter(O)
Bio Filter(O)
Killer Of Formaldehyde
Compressor Crankcase Heater(O)
Golden Fin(O)
Self Clean(O)
Louver Position Memory Function
Refrigerant Leakage Detect
Self-diag. Function
H
ydrophilic Aluminum Fin
Anti-rust Cabinet
Valve Protection Cover
PTC Heating Belt(O)
Follow Me(O)
0.5W Standby (O)
O: optional function
8
3. Dimension
3.1 Indoor Units
D
W
H
Model
W D H
MS11D-07HRN1-QB6
680 178 255
MS11D-07HRN1-QC2
MS11D-09HRN1-QB6
680 178 255
MS11D-09HRN1-QC2(2T0032300727)
MS11D-12HRN1-QB6
770 188 255
MS11D-12HRN1-QC2
MS11D-09HRN1-QC2(2T0032300764)
MS11D-18HRN1-QB6
905 198 275
MS11D-18HRN1-QB8
MS11D-21HRN1-QB6W
1030 218 315
MS11D-21HRN1-QB8W
MS11D-24HRN1-QB6W
1030 218 315
MS11D-24HRN1-QB8W
9
L
R
H
Model R(mm) L(mm) H(mm)
Dimension of installation
hole(mm)
MS11D-07HRN1-QB6
92 170 45
￠65
MS11D-07HRN1-QC2
MS11D-09HRN1-QB6
MS11D-09HRN1-QC2(2T0032300727)
MS11D-12HRN1-QB6
95 170 45
MS11D-12HRN1-QC2
MS11D-09HRN1-QC2(2T0032300764)
MS11D-18HRN1-QB6
80 100 45
MS11D-18HRN1-QB8
Model R(mm) L(mm) H(mm) Dimension of installation hole(mm)
MS11D-21HRN1-QB6W
163 293 45
￠65
MS11D-21HRN1-QB8W
MS11D-24HRN1-QB6W
MS11D-24HRN1-QB8W
H
L
R
10
3.2 Outdoor Units
More than 30cm
More than 60cm
More than 70cm
More than 30cm
More than 60cm
(Service space)
Fence or
obstacles
Model W H D W1 A B
MOK-07HN1-QB6
685 260 430 742 460 276
MOK3-07HN1-QC2
MOK-09HN1-QB6
MOA2-09HN1-QC2
700 240 540 757 458 250
MOA2-12HN1-QB6
MOB-11HN1-QC2 780 250 540 843 549 276
MOB4-12HN1-QC2
780 250 540 843 549 276
MOB-18HN1-QB6
MOC-18HN1-QB8
760 285 590 823 530 290
MOC-21HN1-QB6W
MOP-21HN1-QB8W
820 330 595 870 523 340
MOP-24HN1-QB6W
MOF2-24HN1-QB8W 845 320 700 908 560 335
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4. Refrigerant Cycle Diagram
INDOOR OUTDOOR
LIQUID SIDE
GAS SIDE
HEAT
EXCHANGE
(EVAPORATOR)
HEAT
EXCHANGE
(CONDENSER)
COMPRESSOR
2-WAY VALVE
3-WAY VALVE
CHECK VALVE
(Heating Model only)
CAPILIARY TUBE
REVERSING VALVE
(Heating Model only)
COOLING
HEATING
ACCUMULATOR
12
5. Wiring Diagram
5.1 Indoor Units
MS11D-07HRN1-QB6, MS11D-07HRN1-QC2, MS11D-09HRN1-QB6, MS11D-09HRN1-QC2,
MS11D-12HRN1-QB6, MS11D-12HRN1-QC2, MS11D-18HRN1-QB6, MS11D-18HRN1-QB8
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