Warning notices: Before using
this product, please read this
manual carefully and keep it for
future reference. For additional
support, please call customer
service at 1-866-646-4332.
The design and specifications are
subject to change without prior
notice for product improvement.
Consult with your dealer or
the manufacturer for details.
Remote Control and App Instructions ............................................................................ 21
Read This Manual
Inside yo u’l l n d many helpful hints on how to use and maintain your air conditioner properly.
Just a little pr eventive care on your part can save you a great deal of time and money
over the life of your air conditioner. You’ll nd many answers to common problems in the
trouble sho oti ng tips - you should be able to x most of them quickly before calling service.
These instr uct ion s may not cover every possible condition of use, so common sense and
attention to safety is required when installing, operating and maintaining this product.
CAUTION
• For support, please call the Service Center at 1-866-646-4332.
• This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
• Children should be supervised to ensure that they do not play with the air conditioner.
• The appliance shall be installed in accordance with national wiring regulations.
• Do not operate your air conditioner in a humid room such as a bathroom or laundry room.
Page 2User Manual
SAFETY PRECAUTIONS
To prevent injury to the user or other people and property damage, the instructions shown here must be
followed. Incorrect operation due to ignoring of instructions may cause harm or damage. The level of risk
is shown by the following indications.
WARNING
CAUTION
NOTICE
This symbol indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
This symbol indicates a hazardous situation, which, if not avoided,
could result in minor or moderate injury.
This symbol addresses practices not related to physical injury.
WARNING
• Be sure the air conditioner has been securely and correctly installed according to the
installation instructions in this manual. Save this manual for possible future use in removing or
installing this unit.
• Plug in power cord plug properly.
Otherwise, it may cause electric shock or re due to excess heat generation.
• Do not modify power cord length or share the outlet with other appliances as it may cause
electric shock or re due to overheating.
• Always ensure e ective grounding.
Incorrect grounding may cause electric shock.
• Unplug the unit if you notice unusual sounds or smells or smoke coming from it.
A damaged product may cause re and electric shock.
• Ventilate room before operating the air conditioner if there is a gas leakage from another
appliance.
• Do not operate or stop the unit by inserting or pulling out the power cord plug.
• Do not operate with wet hands or in very humid environments.
It may cause electric shock.
• Do not allow water to come into contact with any electric parts.
It may cause failure or electric shock.
• Do not use the socket if it is loose or damaged.
It may cause re and electric shock.
• Do not use or keep the power cord close to heating appliances.
It may cause re and electric shock.
• Do not use any devices or materials for installation that are not recommended in this manual.
• Do not disassemble or modify unit.
It may cause failure and electric shock.
User ManualPage 3
WARNING
• Do not damage or use an alternate power cord.
It may cause re and electric shock.
If the power cord is damaged, it must be replaced by the manufacturer in order to avoid a
hazard.
• Do not direct air ow straight into persons to avoid possible health hazard.
• Do not open the unit during operation.
It may cause electric shock.
• Do not use the power cord near ammable gas or combustibles, such as gasoline, benzene,
thinner, etc.
It may cause an explosion or re.
• Do not let children on the air conditioner.
A serious injury may occur.
• Avoid re hazard or electric shock. Do not use an extension cord or an adaptor plug. Do not
remove any prongs from the power cord.
• Be sure the air conditioner is properly grounded. To minimize shock and re hazards, proper
grounding is important. The power cord is equipped with a three-prong grounding plug for
protection against shock hazards.
• Your air conditioner must be used in a properly grounded wall receptacle. If the wall receptacle
you intend to use is not adequately grounded or protected by a time delay fuse or circuit
breaker, have a quali ed electrician install the proper receptacle. Ensure the receptacle is
accessible after the unit installation.
• Be sure the electrical service is adequate for the model you have chosen. This information can be
found on the serial plate, which is located on the side of the cabinet and behind the grille.
CAUTION
• When the air lter is to be removed, do not touch the metal parts of the unit.
It may cause injury.
• Always unplug the unit before cleaning.
Do not clean unit when power is on as it may cause re, electric shock or injury.
• Do not place obstacles around air inlets or inside of air outlet.
It may cause failure or accident.
• Clean with a soft cloth only. Do not use strong detergents that contain wax or thinners as it may
damage the product.
• Use caution when unpacking and installing. Sharp edges could cause injury.
• Do not clean the air conditioner with water.
Water may enter the unit and degrade the insulation which could lead to electric shock.
Page 4User Manual
CAUTION
• Hold the plug by the head of the power plug when taking it out.
Otherwise, it may cause electric shock and damage.
• Ensure that the installation is properly secured to prevent the product from potentially falling.
• Do not place heavy objects on the power cord and ensure that the cord is not compressed.
Otherwise, there is danger of re or electric shock.
• If water is spilled on the unit, turn o the unit and switch o the circuit breaker. Isolate supply by
taking the power-plug out and contact a quali ed service technician.
• Do not use near gas stove or other gas burning appliances, as air ow may a ect gas
combustion.
• Do not use for any purpose other than room comfort.
Do not use this air conditioner to preserve precision devices, food, pets, plants, and art objects.
It may cause deterioration.
• Turn o the main power switch if the unit is not to be used for an extended time.
• Always insert the lters securely. Clean lter once every two weeks.
Operation without lters may cause failure.
• Do not drink water drained from the air conditioner.
Caution: Risk of fire/
flammable materials
(Required for R32/R290 units only)
User ManualPage 5
IMPORTANT NOTE: Read this manual
carefully before installing or operating
your new air conditioning unit. Make sure
to save this manual for future reference.
EXPLANATION OF SYMBOLS DISPLAYED ON THE UNIT
This symbol shows that this appliance used a ammable refrigerant.
WARNING
If the refrigerant is leaked and exposed to an external ignition source,
there is a risk of re.
CAUTION
CAUTION
CAUTION
This symbol shows that the operation manual should be read carefully.
This symbol shows that a service personnel should be handling this
equipment with reference to the installation manual.
This symbol shows that information is available such as the operating
manual or installation manual.
WARNING (for using R32 refrigerant only)
• Do not try to accelerate the defrosting process or methods of cleaning that are not
recommended by the manufacturer.
• The appliance shall be stored in a room without a continuously operating ignition source (for
example, open ames or an operating gas appliance) or an ignition source (for example, an
operating electric heater) close to the appliance. The appliance shall also be stored in a room
without ignition sources.
• Do not pierce or burn.
• Be aware that the refrigerants may not contain an odor.
• Keep ventilation openings clear of obstruction.
• Unit is only to be serviced by a Toshiba authorized servicer, please call Customer Service at
1-855-204-5313 for support.
• Flammable refrigerant R32 is used within air conditioner. Please follow the instructions carefully
to handle, install, clean, and service the air conditioner to avoid damage or hazard. Do not
dispose of air conditioner in regular trash. Contact quali ed agency for proper disposal.
• No open re or devices that generate spark/arcing shall be around the air conditioner to avoid
causing ignition of the ammable refrigerant used. Please follow the instructions carefully to
store or maintain the air conditioner to prevent mechanical damage from occurring.
Page 6User Manual
Operation of Current Device
Plug in & press RESET
RESET
TEST
The power supply cord contains a current
measuring device that detects damage to the
power cord. Test your power supply cord as
follows:
1. Plug in the air conditioner.
2. The power supply cord will have TWO
buttons on the plug head. Press the TEST
button. You will notice a click as the RESET
button pops out.
3. Press the RESET Button. You will notice a click
as the button engages.
4. The power supply cord is now supplying
electricity to the unit. (On some products this
is also indicated by a light on the plug head.)
Grounding type wall receptacle
Do not, under any
circumstances, cut,
remove or bypass
the grounding prong.
NOTICE
The power supply cord with this air conditioner
contains a current detection device designed
to reduce the risk of re.
In the event that the power supply cord is
damaged, it can not be repaired. It must be
replaced with a cord from the manufacturer.
Power supply cord with 3-prong grounding
plug and current detection device.
NOTICE
• Do not use this device to turn the unit on or o .
• Always make sure the RESET button is pushed in for correct operation.
• The power supply cord must be replaced if it fails to reset when either the TEST button is pushed,
or it can not be reset. Please contact Customer Service.
User ManualPage 7
OPERATING INSTRUCTIONS
Preparation
Control panel
Outlet louver
(automatic swing)
Handle
(both sides)
Panel
Upper air filter
(behind the grille)
Inlet and outlet
Drain outlet
Drain outlet
(heat pump
models only)
air hose
Air inlet
Caster
Power cord outlet
Power plug storage
Bottom tray
drain outlet
raeRtnorF
Unit Operating Temperature Range:
egnaR erutarepmeTedoM
)C°53 ~ C°61( F°59 ~ F°06looC
)C°53 ~ C°31( F°59 ~ F°55yrD
Heat Pump41°F ~ 86°F (5°C ~ 30°C)
Page 8User Manual
Control Panel Features
Swing (Connect)
Button
LED DisplayWireless Indicator
Power Button
Timer
Button
Mode
Button
Up (
) and Down ( )
Buttons
Swing Button
Used to initiate the Auto Swing feature. When the
operation is ON, pressing the SWING button can
stop the louver at the desired angle.
Connect Button
Also used to initiate the wireless connection mode.
To initiate the wireless connection mode, power on
the air conditioner then press the SWING button
for 3 seconds. The LED DISPLAY will show ‘AP’ to
indicate the unit is in wireless connection mode.
Refer to the app connection instructions to sh
the connection process.
If the connection is successful, the unit will exit
wireless connection mode and illuminate the
wireless LED. If the connection fails, the unit will
exit wireless connection mode automatically after 8
minutes and the wireless LED does not illuminate.
Note: The wireless connection process must be
completed within 8 minutes after powering the air
conditioner on.
Timer button
Used to initiate the AUTO ON start time and AUTO
OFF stop time program. The timer on or ot will
illuminate depending on the selected setting.
Fan button
Controls the fan speed. Press to control the fan speed in
four steps - LOW, MID, HIGH and AUTO. The selected fan
speed light will illuminate.
NOTE: Applicable to models with the Constant Fan
feature. In COOL or DRY mode, press the Fan button for
the constant fan function.
When the function is turned on, the constant fan
light will illuminate, indicating the fan will run
constantly, independent of compressor operation.
Fan
Button
light will go out, indicating that the fan will stop
when the compressor stops.
Sleep
Button
, the constant fan
Mode button
Selects the desired operating mode. Each time
you press the button, a mode is selected in a
sequence that goes from AUTO, COOL, DRY,
FAN and HEAT (cooling only models excluded).
The mode light illuminates and indicates the
selected mode.
Up () and Down () buttons
Used to increase/decrease temperature
settings in 1° increments in a range of
60°F/16°C to 86°F/30°C or the TIMER setting in
a range of 0 ~ 24hrs.
To change between °F or °C, simultaneously
press and hold the Up and Down buttons for
3 seconds.
Power button
Power switch on/o
Sleep button
Press SLEEP button to initiate the SLEEP operation
and the sleep light illumiantes.Press SLEEP button
again to stop the SLEEP operation and the sleep
light turns dark. Press SLEEP button for 3 seconds
operation. The LED(the light above the button)
will illuminate after 250 hours of operation.
LED display
Shows the set temperature in °F (Degrees
Fahrenheit) or °C (Degrees Celsius) and the
Auto-timer settings. While on FAN modes,
it shows the room temperature.
User ManualPage 9
Sh
ows Error codes and protection code:P1 - Bottom tray is full - Connect the drain hose
The unit may stop operation or continue to run safely.
If the error codes appear, wait for about 10 minutes.
The problem may resolve itself. If not, disconnect the
power, then connect it again. Turn the unit on. If the
problem persists, disconnect the power and contact
your nearest customer service center.
Error code appears andbegins with the
letters as the following in the window
display of indoor unit:EH(xx), EL(xx), EC(xx), PH(xx),
PL(xx), PC(xx)
and drain the collected water away. If
protection code repeats, call for service.
NOTICE
the unit and check for any obstructions. Restart
the Unit. If the malfunction persists, turn
the unit and unplug the power cord and
contact customer service at 1-855-204-5313.
Operating Instructions
COOL operation
• Press the “MODE” button until the “COOL” indicator
light comes on.
• Press the ADJUST buttons Up (
select your desired room temperature. The temperature
can be set within a range of 60°F~86°F/16°C~30°C.
• Press the “FAN SPEED” button to choose the fan speed.
) or Down ( ) to
HEAT operation
• Press the “MODE” button until the “ ” indicatHEATor
light comes on.
• Press the ADJUST buttons Up (
select your desired room temperature. The temperature
can be set within a range of 60°F~86°F/16°C~30°C.
• Press the “FAN SPEED” button to choose the fan
speed. For some models, the fan speed cannot be
adjusted while in HEAT mode.
) or Down ( ) to
DRY operation
• Press the “MODE” button until the “DRY” indicator
light comes on.
• While in this mode, you cannot select a fan speed
The fan motor operates at AUTO speed.
• • Keep windo
Do not put the duct to window
ws and doors closed for the best
ect.
AUTO operation
• When you set the air conditioner to AUTO mode, it
will automatically select cooling, heating (cooling
only models excluded), or fan only operation
depending on what temperature you have selected
and the current room temperature.
• The air conditioner will control room temperature
automatically according to the temperature point
set by you.
• Under AUTO mode, you cannot select the fan
speed.
FAN operation
• Press the “MODE” button until the ”FAN“
indicator light comes on.
• Press the “FAN SPEED” button to choose the fan
speed. The temperature cannot be adjusted.
• Do not connect the duct to a window.
TIMER: Auto Start/Stop Operation
• When the unit is on, pressing the Timer button
will initiate the Auto stop program. The TIMER
OFF indicator light illuminates. Press the Up
) or Down ( ) button to select the desired
(
time. Press the TIMER button again within 5
seconds. The Auto start program is initiated
and the TIMER ON indicator light illuminates.
Press the Up (
the desired Auto start time.
initiate the Auto start program. Pressing it again
program.
• Press or hold the Up (
button to change the Auto time by 0.5 hour
increments, up to 10 hours, then at 1 hour
increments up to 24 hours. The control will
count down the time remaining until start.
• The system will automatically revert back to
display the previous temperature setting if
there is no operation within 5 seconds.
• Turning the unit ON or OFF at any time or
adjusting the timer setting to 0.0 will cancel the
Auto Start/Stop timer program.
• Should a malfunction occur, the Auto Start/Stop
timed program will also be cancelled.
) or Down ( ) button to select
, press the Timer button to
ve seconds will initiate the Auto stop
) or Down ( )
Page 10User Manual
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